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Operator
Good day everyone and welcome to the Cintas quarterly earnings results conference call.
Today's conference is being recorded.
At this time, I would like to turn the call over to Mr. Bill Gale, Senior Vice President of Finance and Chief Financial Officer.
Please go ahead sir.
- SVP of Finance & CFO
Good evening and thank you for joining us.
With me is Mike Hansen, Cintas's Vice President and Treasurer.
We will discuss our FY14 third-quarter results.
In addition, we will discuss this morning's press release in which we announced an agreement to combine our document shredding business with Shred-it International.
After our commentary, we will be happy to answer questions.
The Private Securities and Litigation Reform Act of 1995 provides a Safe Harbor from civil litigation for forward-looking statements.
This conference call contains forward-looking statements that reflect the Company's current views as to future events and financial performance.
These forward-looking statements are subject to risks and uncertainties which could cause actual results to differ materially from those we may discuss.
I refer you to the discussion on these points contained in our most recent filings with the SEC.
We are pleased to report third-quarter revenue of $1.13 billion, which represents growth of 5.1% from last year's third quarter.
Our third-quarter had one more workday than last year.
Adjusting for this workday difference, revenue increased by 3.5% over last year's third quarter.
Organic growth, which adjusts for the impact of acquisitions and workday differences, was 3.1%.
Let me provide some color on our organic growth figure.
First, we experienced a weaker Canadian dollar relative to the US dollar, negatively impacting organic growth by 0.5 percentage points.
Second, we had a difficult year-over-year comparison due to our uniform direct sale operating segment having the largest uniform program rollout in the Company's history during last year's third and fourth quarters.
This adversely impacted this year's organic growth by 1.7 percentage points.
Finally, revenue in the -- in this year's third quarter was impacted by the severe winter weather experienced by the majority of the United States.
There were numerous days in which our operations or our customers or both were closed as a result of the severe conditions.
Due to the nature of our businesses, the effects were greatest on our First Aid Safety and Fire Protection Services and Document Management Services operating segments.
Our operating income for the third quarter was $150 million or 13.3% of revenue.
This operating margin was 90 basis points higher than last year's third-quarter operating margin of 12.4%.
Much of this improvement was the result of a very strong performance by our Rental Uniforms and Ancillary Products operating segment.
Also, the additional workday in this year's third quarter had a positive impact on the operating margin due to the number of our large expenses including rental material costs, depreciation and amortization being determined on a monthly basis instead of a workday basis.
Third quarter net income was $84.6 million, and earnings per diluted share were $0.69, a 15% increase over the EPS of $0.60 in last year's third quarter.
As Scott Farmer stated in our press release, despite the many headwinds this quarter, we grew earnings at a double-digit rate.
We are pleased with our results for the quarter and fiscal year to date, and we complement our employees who we call partners.
We especially recognize the hard work and dedication of our route-based operations and partners who were challenged by this winter's severe conditions.
Earlier today, the Company announced an agreement with the shareholders of Shred-it International Incorporated to combine Cintas's document shredding business with Shred-it's document shredding business.
Under the agreement, Cintas and Shred-it will each contribute its document shredding business to a newly formed partnership that will be owned 42% by Cintas and 58% by the shareholders of Shred-it.
The combined entity will operate under the Shred-it brand and is expected to have annual revenue in excess of $600 million.
In addition to its 42% ownership of the partnership, Cintas will receive approximately $180 million in cash at the closing of the transaction, which is expected to occur before May 31, 2014.
Following closing, the new company will be led by Vince De Palma, current Chief Executive Officer of Shred-it, who will become CEO of the new venture; and Karen Carnahan, current President and Chief Operating Officer of the Cintas Document Management division who will become COO of the new venture.
The partnership will allow the document shredding businesses of both companies to leverage the combined scale and create synergies in a way that generates more profitable growth for shareholders, additional opportunities for employees and better service to customers.
Such synergies include one IT platform taking advantage of the enhanced revenue and lower cost of plant-based shredding facilities versus on-site shredding and improved route efficiency and density.
We also see this transaction as in the best interest of our shareholders due to the opportunity to enhance value as noted above, but also due to the nature of the shredding business.
The volatility of the paper price we receive for the shredded paper creates an unpredictable variable in performance that is not present in our other segments.
Additionally, while we have found many opportunities to extend service offerings in our other segments, the same does not exist in the document destruction business.
Based on our third-quarter results and our view of the US economic climate, we are updating our FY14 guidance with revenue in the range of $4.55 billion to $4.575 billion, and earnings per share in the range of $2.75 to $2.79.
This guidance assumes no deterioration in the US economy, does not consider any future share buybacks and excludes any impacts of the transaction with Shred-it described previously.
Now I would like to turn the call over to Mike for more details on the third quarter.
- VP & Treasurer
Thank you Bill.
As Bill mentioned, total revenue increased 5.1% from the third quarter of last year with total Company organic growth being 3.1%.
Total Company gross margin for the third quarter was 42.4%, which is an improvement from last year's third-quarter gross margin of 41.1%.
I will discuss these items in more detail by segment.
Before doing so, let me remind you that there were 65 workdays in our third quarter versus 64 workdays in the same quarter of last year.
Our fourth quarter will also have 65 workdays, whereas last year's fourth quarter had 66 workdays, so we will have one less workday in the fourth quarter.
For the full fiscal year, we will have 260 workdays, which is one less than last year's total.
We have four reportable operating segments: Rental Uniforms and Ancillary Products; Uniform Direct Sales; First Aid, Safety and Fire Protection Services; and Document Management Services.
Uniform Direct Sales; First Aid, Safety and Fire Protection Services and Document Management Services are combined and presented as Other Services on the face of the income statement.
The Rental Uniforms and Ancillary Products operating segment consists of the rental and servicing of uniforms, mats, towels and other related items.
This segment also includes restroom supplies and other facility products and services.
Rental Uniforms and Ancillary Products revenue accounted for 71% of company revenue in the third quarter and totaled $801.7 million, which is up 7.1% compared to last year's third quarter.
Organic growth was 5.4%.
The weaker Canadian dollar relative to the US dollar impacted our Rental segment growth by 0.6 percentage points.
We continue to be pleased with the amount of new business generated by our sales representatives.
Our Rentals segment gross margin was 43.9% for the third quarter, an increase from 41.9% in last year's third quarter, which had one less workday than this year's third quarter.
We continue to see improved leveraging of our fixed costs.
We have been able to increase revenue without adding additional processing capacity.
Also, as we have discussed on previous calls, we began to increase our route capacity in last year's second quarter, and we have now lapped that initial investment.
The efficiency of these routes has improved and has helped to increase Rental's gross margin.
The Rental segment's third-quarter gross margin of 33.9% was also an improvement from the 42.9% in the second quarter.
Energy-related costs were about 30 basis points higher than the second quarter, but improved route efficiency and fixed cost leverage were more than enough to offset the impact and drive margin improvement.
Our Uniform Direct Sales operating segment includes the direct sales of uniforms and other related products to national and regional customers.
Uniforms and other related products are also sold to local customers including products sold to rental customers through our direct sale catalog.
Uniform Direct Sales revenue accounted for 10% of company revenue in the third quarter and totaled $107.7 million.
In comparison to the prior year quarter, revenue was 14.6% lower.
The nature of this business is that the revenue can be quite choppy based on the timing of large national account program rollouts.
As we have discussed on previous calls, we had several very large national account rollouts during the second half of last fiscal year which will not repeat this year.
This prior year activity included the largest customer rollout in Company history in the third quarter of last year.
Uniform Direct Sales gross margin was 27.5% for the third quarter, down from last year's third-quarter gross margin of 29.2%.
The prior year third quarter margin benefited significantly from the revenue from our largest customer rollout ever.
Our First Aid, Safety and Fire Protection Services operating segment includes revenue from the sale and servicing of first aid products, safety products and training and fire protection products.
First Aid, Safety and Fire Protection revenue, which accounted for 11% of Company revenue in the third quarter, was $126.7 million.
This represents an increase of 12.3% over last year's third-quarter revenue.
Organic growth was 9.2%.
The severe winter weather's impact on this segment's growth rate was 1.3 percentage points.
This segment's gross margin was 43.5% in the third quarter compared to 44% in last year's third quarter.
The severe weather negatively impacted margin.
Also the margin fluctuates from time to time depending on the mix of products and services provided.
The gross margin of 43.5% is slightly better than the second-quarter gross margin of 43.4%.
Our Document Management Services operating segment includes document destruction, storage and imaging services, and it accounted for 8% of third-quarter total Company revenue.
Document destruction or shredding comprised about 80% of segment revenue for both the third quarter and fiscal year to date and about 70% of segment operating income.
Please note that we allocate all of our corporate overhead to each segment.
At this time, we are not able to quantify the amount of the overhead currently allocated to the Document Management operating segment that will need to be absorbed by the other operating segments after the closing of the transaction with Shred-it.
We will provide more clarity in July when we provide FY15 guidance.
A gain or loss on the transaction will be recognized in the period in which the transaction is closed, which we expect to occur in our fourth quarter of FY14.
Going forward, our investment in the partnership will be recorded under the equity method of accounting, and we will record our share of the partnership's net income or loss into our earnings.
Switching to selling and administrative expenses, SG&A was 29.1% as a percentage of revenue in the third quarter, which was up from last year's third-quarter figure of 28.7%.
The change was due to a number of relatively minor items, including payroll tax increases imposed by various states, slightly higher bad debt expense, and professional and legal fees related to the document destruction transaction previously mentioned.
In the second quarter of this fiscal year, SG&A was 28.3%.
The increase in the third quarter is due to the resetting of payroll taxes at the beginning of the calendar year.
Our effective tax rate was 36.8% for the quarter compared to 36.1% last year.
Last year, our third-quarter effective tax rate reflected the favorable impact of a change to certain tax regulations.
We had no similar items in this year's third quarter.
We expect the effective tax rate for the full FY14 year to be 37.3%.
Turning now to the balance sheet, our cash and marketable securities were about $354 million at February 28, an increase of $41 million from the $313 million at November 30 despite the $93 million dividend paid within the third quarter.
Accounts receivable increased about $9 million since November 30.
DSOs were 41 compared to 40 in last year's third quarter.
Total inventory including new goods inventory and in-service inventory at about $755 million at February 28 was relatively consistent with amounts at November 30.
Accrued liabilities at February 28 decreased from the November 30 balance, primarily due to the payment in December of our annual dividend.
Long-term debt was $1.3 billion, comparable to the amount at November 30, and net cash provided by operating activities for the third quarter was about $386 million, an $18 million improvement over last year's third quarter.
CapEx for the third quarter was about $37 million.
Our CapEx by operating segment was as follows: $25 million in rental; less than $1 million in Uniform Direct Sales; $3 million in First Aid Safety and Fire Protection; and $8 million in Document Management.
We expect CapEx for FY14 to be in the range of $150 million to $180 million.
This concludes our prepared remarks, and we will now be glad to answer any of your questions.
Operator
(Operator Instructions)
Hamzah Mazari, Credit Suisse.
- Analyst
Just a question on the proceeds out of the JV of the document shredding business.
I realize you want less exposure to OCC and ONP, but can you give us a sense of what you plan to do with the proceeds, and then also as you look to sell the imaging and storage business, what do you expect out of proceeds for that?
And maybe uncertain, but just give us a sense if you buyback more stock here, do you reinvest in the business?
- SVP of Finance & CFO
Hamzah, I would say first off, the transaction has not closed, so it's premature to discuss what we are going to do with the proceeds.
Secondly, the board will certainly evaluate the utilization of the proceeds in the best way possible.
But it's really no different than what our current position has always been in that we will utilize our cash to grow our businesses by investing in those businesses with capital expenditures as appropriate, we will certainly look for good acquisitions, we are open to acquisitions in any of our businesses if they make economic sense.
And we have demonstrated that we certainly will be willing to repurchase stock if warranted.
I will remind everyone that we purchased over 3 million shares of stock at the beginning of this fiscal year.
With regard to your comment on the storage and imaging business, we have not made any decision yet on whether we're going to sell that business or not.
We said that that business will continue to be operated as Cintas businesses, we will look at opportunities for value creation, but nothing has been decided at this point.
- Analyst
Okay.
Thank you.
Maybe if you could give us a sense of how to think about the incremental margins you are currently generating.
You mentioned better fixed cost absorption.
Just give us a sense of where incremental margins are and where they could go given the current pricing environment, the additions on route capacity and just what you are hearing from your customers?
- SVP of Finance & CFO
Well, I would say I think we have done an outstanding job with our margins in a difficult economic environment over the course of the last couple of years.
Again, we are creating much of our growth through new business, which is more costly.
But I think with the utilization of our assets, our facilities, our routes have really paid dividends, and you have seen the improved margins in the businesses quarter over quarter especially with the Rentals segment and the First Aid Safety and Fire segments.
So where can margins go?
Certainly we think they can continue to improve.
We would love to have some opportunity to get some of that from pricing, but pricing remains very competitive as it has been for several years.
And so what we are doing is just making sure we are running our operations as efficiently as possible, utilizing our assets appropriately, and we have seen some benefits from that.
- VP & Treasurer
Keeping in mind, Hamzah, at the beginning of the year, we signaled that there may be a need for some additional processing capacity, and we are still evaluating that, but that may occur.
More than likely not this fiscal year, but maybe into the next fiscal year.
And so there probably will come a time in the near future when some additional capacity is needed.
- Analyst
That's very helpful.
I appreciate it.
I will turn it over.
Operator
Sara Gubins, Bank of America
- Analyst
Could you give us an update on the trends that you found in the quarter in add-stops?
- SVP of Finance & CFO
Add-stops, we are still positive in the quarter, Sara, but they were less so than they were in the first and second quarter of this fiscal year or even in comparison to the third quarter last year.
However, I will remind everyone that those of you who monitor the jobs reports will also note that jobs added in this most recent quarter were less than they were in the first half of our fiscal year as well as in the third quarter of last year.
So we would have anticipated more add-stops if the employment levels had increased, and yet that did not happen.
- Analyst
Makes sense.
Can you give us an update on trends in different verticals within rentals?
Particularly manufacturing, but I'd be interested to get your broader comments as well.
- SVP of Finance & CFO
What we are seeing, of course what we are seeing is stable work forces among our customers, and we have been seeing that for some time.
We have talked about it.
Growth is coming from pretty much our traditional type of rental customers.
I would say there is no one segment that really stands out.
You mentioned manufacturing.
Well, manufacturing is a segment -- a part of the growth.
It's really the service business that we continue to see -- which has the bulk of our wares, and we continue to see opportunities for new customers in that particular vertical.
So I don't think anything really sticks out at this time.
It's generally just we are selling more business to customers either no programmers are currently with other competitors that really follow our traditional type of uniform wearer.
- Analyst
Just last question.
It looks like there wasn't any share purchasing in the quarter although I know you did quite a bit in the first half.
Any comments on that and how you are thinking about that for the rest of the year?
- SVP of Finance & CFO
I think keep in mind we bought over 3 million shares in the first part of the year, but we also were in the midst of this transaction which precluded our ability to be as active in the market as we might have been able to had the transaction not been occurring.
- Analyst
Thank you.
Operator
Shlomo Rosenbaum, Stifel.
- Analyst
Thank you very much for taking my questions.
Bill, who dictated or what dictated the equity split over there?
Why would you guys not want to own that business?
I understand there's some volatility, but just based on the leverage that is possible from a bigger business and also the capacity utilization from your off-site shredding plus the fact that at some point in time the paper prices are going to come back, I would think that the contribution right now is at a point in time in the cycle that it's probably not necessarily as good of a price as you could have valued the whole equity at in a few years.
- SVP of Finance & CFO
Shlomo, it really comes down to what is being contributed by both sides to this venture.
The fact of the matter is that Shred-it is contributing more revenue and more EBITDA than we are at this point given the relative size of the destruction businesses.
We think by retaining our ownership in this thing, we see a very good opportunity for value creation by the combination of these two very strong organizations, and we think it is a very appropriate time to do this.
And we are very pleased with the establishment of the relationship with Shred-it, and the fact that we are not a majority owner does not bother us given our confidence in the combined management teams and businesses of the two companies.
- Analyst
Just to be clear, I think it is a good deal; I was just hoping you would've done more equity on the deal based on where we are in the thing.
I understand you're saying based on the EBITDA and revenue contribution, that's what you came out with.
So why the $180 million payment, can you give us insight into that?
- SVP of Finance & CFO
That's primarily driven by the fact that we are not contributing any debt to the operation whereas the partnership is going to actually leverage themselves up with debt, and in order to maintain the appropriate equity split, we received cash at closing as a result of that transaction.
- Analyst
Okay.
I understand.
Do you have any estimate in terms of the weather impact to the overall business in general?
Is there some way to quantify that, or it just seems to me and where I'm going with this is the Uniform Rentals business I thought did particular well despite the weather issues, so I'm just trying to figure out how well it really did underline?
- SVP of Finance & CFO
Well, I think the Uniform Rental business was able to overcome some of the weather issues because many of our locations, we have four-day route weeks.
So in other words, our operations have an extra day if needed to make up when they have these type of conditions they have to operate in.
Whereas if you look in our other businesses, we don't have that extra, that flexibility in being able to overcome the loss of revenue on days when operations were required to be shut down or customers were shutdown.
So I think that was one of the main reasons.
As far as quantifying it, it's difficult because we looked at it a number of different ways, and I think Mike mentioned it in his comments in the First Aid Safety segment, we calculate that we probably had an impact to our growth rate of about 1.5%.
I would say we probably saw a similar if not a little greater in the Document Management business.
The Uniform Direct Sale business, it's very hard to predict.
We know we had lower revenue from our catalog business which is sold by our route drivers due to the fact that they were focusing on making sure they could deliver and pick up the rental products and services and probably did not have as much time to spend with their customers on trying to sell products out of the catalog.
The Uniform Direct Sale business, much of that business is in the hospitality sector, and obviously they experience some issues associated with the weather.
Did that mean they slow down some of their buying?
I can't say that for sure.
I suspect that might be part of the case.
But certainly weather did have an impact, but with all that said, I really think our people did a great job.
I thought the results were very good given those conditions, and so I feel very good about it.
- Analyst
Just one more just to clarify.
The accounting on the JV, you guys are going to take the profitability of that business onto the P&L below the operating line?
Is that how that's going to work?
- SVP of Finance & CFO
Yes that's correct, Shlomo.
Just to reiterate what Mike said, basically after the transaction is completed, there will be the recognition on a quarterly basis of our 42% share of the net income or loss of that JV, of that partnership.
Now, that partnership's net income is going to be impacted in the first 12 to 18 months by some one-time cost as they are attempting to gain the synergies that are going to be very good for this venture.
And then we will see the benefit of those synergies coming forward as we move through the relationship.
Obviously the leverage that will exist on that partnership will also be reflected in their net income, the interest expense, so we will be picking that part up in that recognition of the investment in the partnership.
But it will be separately reported within the income statement, and as you know and just for everybody else's benefit, we will not be consolidating any revenue.
It will be strictly an investment line.
- Analyst
Right.
So in terms of the way you are going to look at the business, you are going to be looking at the business absent this investment basically on a go forward basis, that's what it sounds like?
After the sale?
- SVP of Finance & CFO
I'm sorry, I don't understand your question
- Analyst
In other words, on an EPS basis when you guys go ahead and give it, you are going to be talking about the operations of the business you are actually controlling as opposed to just JV.
- SVP of Finance & CFO
There will be an EPS impact from this investment.
It will fall into our net income and therefore be part of our EPS.
- Analyst
You are going to give us guidance based on that as well?
You are going to give us guidance next year?
- SVP of Finance & CFO
We're going to give it to the extent we can, Shlomo.
You have to understand there's a business plan that's going to be developed.
We may not have all the ability to really predict exactly what is going to happen in the first year or so, but we will give you guidance to the best of our ability in July when we provide our first look at FY15.
Operator
Justin Hauke, Robert Baird.
- Analyst
Yes.
I guess one more question on the transaction.
Can you talk about what had the impact on the capital intensity of that business?
And I guess the reason I ask is you are talking about doing more off-site shredding versus on-site, and our understanding has been that that over the long run is less capital intensive and you need less trucks.
And I guess the second part of the question would be just in terms of your M&A strategy, the Document Management has really represented the lion's share of where you have been focused over the last few years.
And now that this is part of the joint venture, I'm wondering if there's still the same level of transaction capital that's needed within that venture from you?
- SVP of Finance & CFO
The new partnership will fund its own capital requirements, so we will not be injecting any capital to that partnership or we don't anticipate injecting any capital into that partnership to continue to fund their growth.
We still are running and operating storage and imaging businesses although as Mike said it's only 20% of that segment, and they have some capital needs although they tend to be more stair step type needs as you fill up a facility then you have to purchase another facility and build the racking appropriately for that.
I would say that the capital expenditures will be lessened by the result of us not funding the document shredding business.
On the other hand as Mike said, we are going to have some capital expenditures needed over the course of the next few years for production capacity in our rental business.
We also are continuing on our implementation of an ERP system, and that will consume some capital needs over the next year and the year after as we start moving into some of our other bigger businesses to put into SAP.
- Analyst
Okay, that's helpful.
Are you going to continue at least in the Qs you have the consolidated contribution of the venture?
Are we going to have any more insight other than just the equity income contribution that comes to you?
- SVP of Finance & CFO
That has yet to be determined, Justin.
There's a lot of very complex accounting rules and disclosure rules, and we don't have enough details yet to know exactly what we're going to be required to disclose or not.
- Analyst
Just the last one for clarity.
So there was no divestiture of any control of your operations to Shred-it.
In other words, I think you said the $180 million cash infusion was just to balance the capital structure of the two ventures coming together as opposed to you divesting any part of it to their direct ownership.
- VP & Treasurer
Right.
Keep in mind the $180 million is coming to us, and secondly, we --owning 42% of the new partnership, we will not have control of that partnership.
It will be a minority interest.
Operator
Nate Brochmann, William Blair.
- Analyst
Wanted to talk a little bit in terms of just the overall pricing environment.
Any obviously I know everything remains competitive, but it feels like it's pretty rational and stable right now.
I was wondering if you could just talk about the pricing environment both in terms of winning new business as well as some of the existing retention stuff.
- SVP of Finance & CFO
Well Nate, I would say it's never rational enough for us' we always like more.
With that said, I don't think it's improved a lot, but it certainly hasn't deteriorated.
Our ability to win new business is still pretty good and retaining business.
Our lost business is very, very good and has been for the last year or so.
But it's still tough, and I would say we are not able to get the prices we would like to have because we've got some very good competitors out there who continue to price aggressively.
And we have to be able to meet them in the marketplace.
- Analyst
And are you seeing that more in terms of where you are running up against potential new accounts?
Are you seeing that more in the retention side?
- SVP of Finance & CFO
When you say more, I think it's not as bad as it was back in 2009 and 2010, but it's been pretty steady.
What we are seeing in both places.
When a competitor knows that our contract with the customer is up, they are in there wanting that business just like we are in their customers when their contracts are up.
New business, it all depends on how competitive the buyer wants to be.
If they want to get multiple bids, it becomes more aggressive.
If on the other hand they are satisfied that our product offerings are better than what they can get elsewhere and they like the value of the business, which is one of the great things that we think we offer, then often we can get closer to a book price on those new customers.
- Analyst
Fair enough, that makes sense.
Going back to the weather and the top line impact a little bit.
You gave a rough number of where you think that went, and you clearly pointed out the overall macro jobs report number.
In your feel and talking to your customers, do you feel there would be a little bit more momentum if it wasn't for the weather out there in terms of just where the overall job growth is and your opportunity to win some new accounts, or do you feel that it's still sluggish at best?
- SVP of Finance & CFO
I've think it's still sluggish.
I think the weather created a little bit more sluggishness than otherwise would have happened.
But there is not a lot of momentum out there from what we can gather.
Operator
George Tong, Piper Jaffray.
- Analyst
You talked earlier about excess capacity investments potentially for next fiscal year.
Where's your utilization currently, and which segments do you think will require the most investment for growth?
- SVP of Finance & CFO
Well, it's very difficult for utilization, George.
This is a local business, and you have to look at every operation separately and every market separately.
But we think -- the rental segment is 71% of our overall revenues.
They are also the ones that are going to require the largest amount of capital infusion in order to continue to grow on such a base.
I think we have done a really nice job of continuing to utilize the existing capacity, but we are going to come to a point in certain markets and we have already started the process of looking for appropriate land to build the new capacity, and that will be coming online over the course of the next couple of years.
We always will have truck needs in both the rental business and in the First Aid Safety and Fire businesses, so that will be required.
And then as I mentioned, I don't want to overlook -- I want to reiterate this, is the SAP ERP implementation looks like it will go forward, and therefore it will consume some big capital in order to get that done.
But we think the benefits of that are certainly justifying the expenditure for that system.
- Analyst
And do you think the next round of capital infusion or investments will be similar to what you did last year in the second quarter?
- VP & Treasurer
Last year in the second quarter was primarily a route based infusion if you will, and we are still going -- we have continued to and will continue to add routes periodically as we need them and don't expect another infusion if you will at any one point in time that is a significant amount.
From a routing standpoint, but as Bill mentioned, there may be some processing capacity CapEx.
- Analyst
Could you comment more on sales representative productivity in your Uniform Rental business and specifically quantifying how much of the growth this quarter was driven by new business?
- VP & Treasurer
Sales growth continues to be driven by new business.
Our new business results are still good.
We have been very pleased with the productivity levels.
We'd like to see certainly more customer hiring, but we just haven't seen the momentum in the economy to be able to provide for that.
So it continues to be driven by new business results.
- Analyst
And lastly, a smaller positive add-stop metric this quarter.
What assumptions for add-stops are you incorporating into your revised guidance?
- SVP of Finance & CFO
Well, given the range of the guidance, it really could be anything from flattish to what we saw the first half of this year.
So it's not going, we don't see a significant change in the add-stops ratio over the course of the next three months.
But I think the guidance allows for a variable from flat to a little bit more robust than we saw this quarter.
Operator
Scott Schneeberger, Oppenheimer.
- Analyst
With the guidance for fourth quarter and the full year, I am curious and we have a little incident that happened in the third quarter with the extra day, but with one less workday in the fourth quarter, could you give us help with our models with regard to perhaps topline and operating income impact there?
Thanks.
- VP & Treasurer
From a top line standpoint, you can simply take last year's fourth-quarter revenue divided by 66 days and multiply that by 65 days to get your base.
From an operating income standpoint, Bill and I have generally talked about a 50 basis point impact.
- Analyst
And then FY15 versus FY14, I think you gave FY14 over FY13 for full-year dates, but is there going to be a difference?
- VP & Treasurer
They will be the same.
There will be 65 workdays in each quarter in FY15 for a total of 260, the same as FY14.
- Analyst
Great, and then going back to the earlier questions guys, obviously a lot of cash coming in.
You mentioned ERP might take up more CapEx, but probably less from the relationship now with Document Management.
We have got into now a lot of opportunity for buybacks, I was just curious -- I think a lot of the acquisition activity historically has been in Document Management, which did certainly leave the door open there.
I was hoping to delve a little deeper as to what type of opportunity that makes on the acquisition front, thanks.
- SVP of Finance & CFO
Scott, we're going to pursue acquisitions in all of our businesses as appropriate.
We have been making acquisitions in the Fire business.
We made a lot of acquisitions to establish our footprint in First Aid.
We have had some fairly significant uniform acquisitions, although nothing significant since 2006, but we are certainly open to that.
Again you have to have a willing seller, and you have to have appropriate valuation to make sense.
And we will continue to look at those opportunities as they present themselves.
- Analyst
One final one if I could.
Obviously in direct sales a year ago, a big national customer would want a progress report on how that's going and how the big customer addition outlook is within that segment.
Thank you
- SVP of Finance & CFO
The big customer was the United Airlines Continental merger, and that was the one that we were asked to provide all the uniforms for the new combined airline, and I would say it went extremely well.
They were very pleased with it.
I think it turned out to be successful for both sides.
Operator
Dan Dolev, Jefferies.
- Analyst
Back to the acquisition, it seems like a different tactic deal.
Per my math, you are sacrificing about $10 million of EBITDA, getting paid $180 million.
Back in September, you said you are still pursuing a lot of Document Management acquisitions, so my question is really what has changed?
Was it valuation that was so attractive?
Or were there any other bigger strategic decisions to maybe over time completely get rid of this business in the long-term that made you do this?
- SVP of Finance & CFO
Well, we really aren't getting rid of the business.
We still own 42% of the bigger entity, so I don't think you should assume that was involved in this.
I think it's an opportunity to join two very good companies that will focus totally on document destruction, and I think you're going to see value creation as the result of these two entities coming together run by very good management teams, and we are going to share in that upside as well as getting $180 million up front on this thing.
- VP & Treasurer
Dan, one of the reasons we talked about really liking the small document shredding acquisitions over time, and this is very much like a large one where we have a lot of opportunities to put more volume into our plant-based shredding facilities to get efficiencies to drive onto one IP platform.
And we have a lot of opportunities here that it takes a long time to accumulate many small acquisitions in order to get the synergies created by this deal.
That's why we are so excited about this deal.
- Analyst
Did it make more sense than just buying Shred-it?
- SVP of Finance & CFO
I don't think Shred-it was necessarily for sale.
They were bigger than we were, and I think the combination of the two made more sense to our board and to the management team than any other opportunity that was available.
- Analyst
Bigger you mean on a shredding size, not on an overall size?
- SVP of Finance & CFO
Right.
That is what this is focused on is the shredding side only.
Operator
Joe Box, KeyBanc Capital Markets.
- Analyst
This is Sean Egan in for Joe Box.
I have a quick question.
I want to go back to the pricing environment you spoke of earlier.
When you mentioned that pricing pressures were creating an environment that wasn't where you would like it to be, we are hearing from our contacts that they are getting quite a bit of pushback from a lot of their customers due to Affordable Care Act implications on their budgets.
And they are really sharpening their pencil and pushing back on their vendors, and I'm curious to know how much of that pricing pressure are you seeing from competitive -- new competitors versus an existing client coming back to you and pushing back?
- SVP of Finance & CFO
Sean, I really don't have the knowledge to comment on that.
Again, we have got thousands and thousands of customers in locations, I am sure there are some examples that exists to what you said, but for me to really say that that is what we are seeing, I really don't know.
- Analyst
Then just a housekeeping item following up.
Regarding the transaction.
Are there any anticipated charges such as any write-downs associated with the deal possibly by the end of the fiscal year?
- SVP of Finance & CFO
All that -- there certainly are those things that can happen -- as we said it's very complex accounting and tax transactions.
All that will be part of what a gain or loss gets recognized as we move forward on the deal.
So I'm not in a position at this time to be able to tell you what that is because there's a lot of work yet to be done on valuations and really looking at the details of the deal.
And we will certainly provide color on that as we report our fourth-quarter results in July.
We do not anticipate providing any further guidance on that at this time.
We will discuss it though in the fourth quarter.
- Analyst
That's all for me.
Operator
(Operator Instructions)
Manav Patnaik, Barclays.
- Analyst
One question around the thought process with Document Management, I mean clearly Shred-it was purely shredding.
You guys obviously kept shredding in the Document Management together.
Can you just remind us what the strategy there was and why that got left behind?
- SVP of Finance & CFO
The original strategy years and years ago was that we first got into document destruction and document shredding, and we wanted to -- we had some opportunities to pick up some storage business, and we thought that that might be required in order to appropriately grow the shredding business.
We have been happy with some of the storage businesses that we have purchased, and as we have studied this industry, you really don't have to have both of them in all the markets in order to grow either one of them.
So it became apparent to us, and we started saying this a few years ago that we were going to focus more of the destruction side, and we were just opportunistically going to look for places in which to grow the storage business but not in a big way.
Shred-it on the other hand has a very, very small storage business in Canada.
They are focused primarily, almost exclusively on the destruction side.
And really it doesn't make sense to throw our storage and imaging business into this deal because the whole concept here is to focus on document destruction.
And so that's how this whole thing has transpired.
- Analyst
Fair enough.
And then just a quick point on the M&A pipeline.
Clearly you guys have slowed down the pace of the small M&A you guys have done across the board.
You mentioned obviously -- I sort of understand the landscape in the uniform rental space, but can you help us understand the number of smaller players or mid size larger in the Fire Safety area because I guess that's the other area that you had been active?
- SVP of Finance & CFO
We are still active.
There are a lot of players in the fire business that we are in discussions with, but again, it comes down to an expectation on the part of the seller versus what we are willing to pay in order to get the appropriate valuation for our shareholders.
So there have been some small acquisitions and will continue to be.
They will pick up when the meeting of the minds get closer together.
Operator
It appears there are no further questions.
I will turn the conference back over to you, Mr. Gale, for any additional or closing remarks.
- SVP of Finance & CFO
I want to thank everyone for joining us tonight.
I also wanted to thank you for moving it back a day and being able to participate tonight.
We are sorry for that bit of confusion, but a lot of that revolved around the timing of this acquisition, I mean this transaction, I'm sorry.
So we appreciate that.
We are very excited about forming this partnership with Shred-it.
We think it's great for the shareholders, for our customers and for our partners, and we will look forward to talking to you more about it in our fourth-quarter earnings release which should occur sometime in mid-July.
Good night.
Operator
This concludes today's presentation.
Thank you for your participation.