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Operator
Please stand by for real-time transcript.
Good day, ladies and gentlemen, and welcome to CenturyLink's first-quarter 2011 earnings conference call.
At this time all participants are in a listen-only mode.
Later we will conduct a question-and-answer session and instructions will be given at that time.
(Operator Instructions)
As a reminder, this conference call is being recorded.
I would now like to turn the conference over to Mr.
Tony Davis, Vice President of Investor Relations.
Mr.
Davis, you may begin.
- VP, IR
Thank you, Said.
Good morning, everyone, and welcome to our call today to discuss CenturyLink's first-quarter 2011 results released earlier this morning.
Unless otherwise noted in the press release, or our in remarks and related materials this morning, the first-quarter results discussed in the press release and during this call relate solely to Legacy CenturyLink Inc.
Therefore, unless otherwise noted, they do not include results of operations for Qwest.
The slide presentation we will be reviewing during the prepared remarks portion of today's call is available on CenturyLink's IR website at IR.CenturyLink.com, or the investor relations section of our corporate website at www.centurylink.com.
At the conclusion of our prepared remarks today, we will open the call for question-and-answer.
On Slide Two, you'll see our Safe Harbor language.
It's there for your information.
We will be making certain forward-looking statements today, particularly as they pertain to guidance for 2011, the integration of Embarq and Qwest, the pending acquisition of Savvis and other outlooks in our business.
Now moving to Slide Three, we ask if you also note that our earnings release issued earlier this morning and the slide presentation and remarks made during this call contain certain non-GAAP financial measures.
Reconciliations between the non-GAAP financial measures and the GAAP financial measures are available in our earnings release and on our website at www.centurylink.com.
This slide also contains additional disclosure information related to the recent CenturyLink and Savvis merger agreement announcement.
We ask that you review our Safe Harbor language and these additional disclosures found here as well as in our press release and in our SEC filings which describe factors that could cause our actual results to differ materially from those projected by us in those forward-looking statements.
Turning to Slide Four, your host today is Glen Post, Chief Executive Officer and President of CenturyLink.
Joining Glen on our call today is Stewart Ewing, CenturyLink's Chief Financial Officer.
Also available during the question and answer period of today's call is Karen Puckett, CenturyLink's Chief Operating Officer.
Our call today will be accessible for telephone replay through May 11, 2011, and accessible for webcast replay through May 25, 2011.
For anyone listening to a taped or webcast replay of this call, or for anyone reviewing a written transcript of today's call, please note that all information presented is current only as of today May 5, 2011 and should be considered valid only as of this date regardless of the date listened to or reviewed.
So as you turn to Slide Five, I'll now turn the call over to your host today, Glen Post.
Glen?
- CEO and President
Thank you, Tony.
Appreciate you joining us today as we discuss CenturyLink's first-quarter 2011 operating results, as well as, select operational updates in 2011 guidance information.
We achieved solid financial and operational performance for the first quarter of 2011, even as we work toward an April 1 date for the closing of our acquisition of Qwest and the launch of the combined company.
Operating revenues are at the top of our guidance and diluted earnings per share exceeded the top end of our guidance.
We also achieved solid high-speed internet and subscriber growth during the first quarter and continue to see improvements in access lines declines.
Now moving to Slide Six in the deck, we achieved operating revenues of $1.7 billion for the quarter at the top end of our guidance.
Diluted earnings per share excluding special items was $0.76 per share, exceeding the top end of guidance by $0.06.
Our cash flows remained strong as we generated free cash flow of $528 million during the quarter.
There were several factors that contributed to our operating revenues meeting the top end of our previous guidance for the quarter.
First of all, we lost fewer access lines than we had forecast for the quarter.
Second, access minutes of use declined at a slower rate than we had anticipated.
And demand for our strategic products and services continues to show strong growth and strategic revenues continue to increase as a percentage of total operating revenues.
In first quarter 2011, strategic revenues accounted for 31% of total revenues compared to 27% in the first quarter of 2010.
Growth in strategic revenues as a percentage of total operating revenues is a positive trend that we are focused on continuing in the months ahead.
Also, we continue to enhance our broadband product portfolio through deploying higher speeds in key markets as well as adding incremental value through broadband features such as computer support and online backup services.
In the first quarter, we maintained our overall go-to-market approach but continued to refine our segmentation, our messaging, our bundles and tools for our sales channels to drive customer growth and to average revenue per customer per unit.
We also continue to enhance and expand our advanced data, our operating networks and value added services for business and Enterprise customers.
Overall, monthly recurring revenues continue to look solid in Enterprise.
Our sales for strategic products is included and MPLS, direct Internet access were up 18% year-over-year in first quarter 2011.
Additionally we saw an increase of 31% year-over-year sales and these sales to new customers.
Enterprise recurring revenues are down slightly year-over-year and grew slightly on a sequential basis, thanks to growth in data products, particularly retail Ethernet.
Also, direct internet access was a bright spot within Enterprise with 31% year-over-year growth.
Lost revenues continue to decline in both Enterprise and the SMB space, with voice revenues down 13% year-over-year in our Enterprise operation.
Now turning to Slide Seven, I'd like to cover a few operating highlights for the quarter.
First, we added more than 52,000 high speed internet customers during the quarter, as demand for broadband remains solid, and customers continue to respond well to our broadband offers.
We ended the quarter with approximately 2.45 million high speed Internet customers, or 40% penetration of total addressable lines.
In addition, we continue to see improvement in our rate of access line decline as we continue to focus on new customer acquisitions by targeting the non-customer base, as well as enhancing our retention programs.
Our first quarter line loss of approximately 106,500 represents a 13.6% sequential improvement over the fourth quarter of 2010 and a 15.2% improvement over the first quarter 2010 access line loss level.
We continue to see a decline in disconnect orders in both the consume red business segments, which we believe is attributable to a more stable economy resulting in fewer moves, less business line downsizing and fewer competitive ports.
And we're pleased that we have been successful in reducing our rate of access line lost for the trailing 12 months to 7.5%, a reduction from 8.1% reported in the first quarter of 2010.
One of the keys to this ongoing improvement in customer loss has been the performance in the top five Embarq markets.
We continue to see strong traction in these market and the improvement continues to outpace the rest of the company.
We continue to see strong results in DirecTV sales, as we added more than 34,000 satellite video subscribers in the first quarter.
We ended the quarter with almost 662,000 satellite video customers.
That's about a 15.4% penetration of primary residential lines.
We've also soft launched our CenturyLink Prism service in three new markets in Tallahassee and Orlando, Florida, and Raleigh, Durham, North Carolina making our Prism service available in a total of eight markets now.
The number of Prism capable households of past increased nearly 22% in the first quarter and we continue to expect to pass close to 1 million households by the end of the year.
We are pleased with the overall progress we're making with our Prism TV service thus far and are confident we'll continue to see growth in this area.
We continue success in driving broadband penetration.
Our success in both satellite video and Prism TV sales kept improved consumer average revenue per unit by $1.11 or 2% in the first quarter of 2011 over the first quarter of 2010.
And finally we have begun reselling Verizon Wireless products and services to small business customers in CenturyLink markets.
Our consumer launch is scheduled to begin in mid-May in select markets, and will be expanded to all markets over the next several months through a phase-in approach.
Turning now to Slide Eight, we continue to make great progress toward completing the integration of Embarq.
We completed our fourth market conversion.
All customers in the state of Florida were converted in March and we now approximately 75% of Embarq customers on CenturyLink systems.
We also remain on schedule to complete the fifth and final Embarq customer billing conversion comprised of customers in 11 states during the third quarter of this year.
We continue to meet our synergy targets and are on track to achieve our expected $375 million in operating expense synergies as we projected.
Now moving on to Slide Nine, we are pleased to have closed our merger with Qwest and launched the combined company on April 1.
The excellent work conducted by integration teams and employees of both companies has resulted in a very smooth transition for us.
We have heard positive feedback from our business customers about the value proposition they see in a company of greater scale with an enhanced product portfolio and broader access footprint.
We've also implemented CenturyLink's local operating model across all of the Qwest markets now.
I believe our strong results for the first quarter combined with a smooth transition to the combined company demonstrates the ability of our employees to execute our business plans while undertaking the complex job of combining our two companies.
Our integration efforts for the Qwest operations are off to a good start.
We remain on track to complete the conversion of Qwest's financial and human resources systems to our SAP platform by year-end.
Additionally, network grooming activities are underway which continue over a number of months.
Even with the significant cost reductions achieved by Qwest since we announced the merger a year ago, we continue to expect to achieve operating expense synergies of $575 million over the next three to five years.
And capital expenditure synergies of $50 million over the next couple years.
We currently expect to achieve $80 million to $100 million in operating expense synergies from the Qwest acquisitions in 2011 and we expect to exit 2011 at annual run rate of about $200 million in synergies.
We turn to Slide 10, I want to briefly touch on the Savvis merger agreement that we announced last week and why we think this transaction is such a good fit for both CenturyLink and Savvis.
First the acquisition of Savvis is really a positive logical next step for CenturyLink.
We believe the combination of CenturyLink's network and hosting assets with Savvis' assets will provide an exciting new platform that will enable us to capture growth and manage hosting, applied computing, and collocation businesses.
The CenturyLink Savvis combination really is about growth.
Together we will create a premiere managed hosting and cloud provider with global scale.
Additionally, this acquisition will further diversify our revenue mix toward a higher growth business segment.
With Qwest and now Savvis approximately 58% of our revenues will come from business customers.
It's also important to note that this transaction has a minimal impact on our leverage, allowing to us maintain our strong financial position and we are pleased to have received confirmation of our credit ratings by all three credit agencies leading the company with two of three ratings at investment grade.
Also, the addition to Savvis will provide a clear path for the integration of the legacy Qwest hosting business.
So overall, the Savvis transaction makes strong strategic sense for our Company.
Turning now to Slide 11, the combination of CenturyLink and Savvis will position CenturyLink as a global leader in managed hosting cloud computing which is growing at a rate of about 20% annually.
CenturyLink and Savvis will have a robust national network with over 200 route miles of fiber with a global presence across North America and Europe and Asia.
In addition, this transaction will triple CenturyLink's data centers from 16 to 48 and offer significantly enhanced product depths for our customers.
CenturyLink, Savvis leading services and Enterprise cloud services with CenturyLink's much larger telecommunications and networking operations, and our hosting assets, will allow us to gain scale in a rapidly growing industry faster than we could do organically.
Also, by levering CenturyLink's existing relationships with our many business customers, we will be able to provide Savvis' IT consulting and cloud expertise to a greatly expanded customer base.
With that, I'll turn it over to Stewart for some comments on our financial results.
Stewart?
- CFO
Thank you, Glen.
During the next few minutes, I'll review some highlights of our first-quarter 2011 operating results and will conclude my comments with the discussion of the 2011 guidance provided in our earnings release issued earlier today and provide comments on our capital structure.
Turning to Slide 13, I want to begin by reviewing with you a couple special items that occurred during the first quarter and then I will discuss first quarter normalized results.
First, we incurred approximately $29.6 million of pre-tax expenses or about $0.06 per share related to integration and severance costs associated with the Embarq integration.
Second, we incurred about $5.9 million in pre-tax transactions and integration costs, or about $0.01 a share related to the Qwest acquisition.
In the aggregate, these items represent the $0.07 per share difference in normalized diluted earnings per share of $0.76, and GAAP diluted earnings per share of $0.69.
Now turning to Slide 14, this slide reflects CenturyLink's results for first quarter 2011, compared to first quarter 2010, excluding special items for both periods as outlined in our financial schedules.
Please note that the information on this slide excludes Qwest's results since the merger closed effective April 1.
I'll briefly discuss Qwest's first quarter results a little later in my comments.
For first quarter 2011, operating revenues declined $104.7 million to $1.7 billion, from $1.8 billion in first quarter a year ago.
The decline in revenue resulted primarily due to a 7.5% decline in access lines and the anticipated decline in universal service fund revenue.
This was partially offset by higher special access revenue due to demand from wireless carriers and the increase in high speed internet customers.
Cash operating expenses decreased $37 million from $865 million in first quarter 2010, to $828 million in first quarter 2011, primarily due to lower transport costs due to the migration of legacy Embarq long distance traffic to our internal IP network and lower personnel costs.
These decreases were partially offset by higher costs associated with the expansion of CenturyLink's Prism TV service into additional markets, as Glen counted on earlier.
Depreciation and amortization expense increased from $353 million in first quarter 2010, to $369 million in first quarter 2011, primarily due to plant additions and final valuation adjustments for the Embarq acquisition.
Net income attributed to CenturyLink for the quarter was $233 million, compared to $279 million in first quarter a year ago.
And diluted earnings per share were $0.76 in first quarter 2011 and $0.93 in first quarter 2010.
We achieved earnings above the end of the top of our guidance range due to lower than expected operating expenses.
The year-over-year decrease in net income and earnings per share is due to anticipated revenue declines we've discussed with you and the challenge of reducing costs in the near term due to the Qwest transaction and the expansion of IPTV service into additional markets.
Completing the successful integration of Embarq and planning for and achieving successful integration of Qwest, are two of our primary focus areas.
While the merging integrations and these product expansions impact our operating costs in the near term, we're confident that these represent investments in the future success and growth of CenturyLink.
Finally, our free cash flow decreased 16.6% from $633 million in first quarter 2010, to $528 million in first quarter 2011.
Free cash flow declined in first quarter 2011, primarily due to a $44 million increase in capital expenditures and lower operating cash flow.
Our free cash flow calculation is defined as net income excluding special items plus income tax expense, depreciation and amortization, less cash paid for income taxes and capital expenditures.
We revised our definition of free cash flow due to the impact on cash paid income taxes of bonus depreciation and the impact of Qwest NOLs going forward.
On Slide 15, we highlight Qwest results for the year.
Qwest generated revenue of $2.85 billion, a 4% decline from the same quarter a year ago.
Strategic services revenues grew primarily due to an increased in Qwest IQ networking and data transport services, as well as, higher broadband revenues driven by subscriber growth and an improving mix of higher speed broadband services.
These increases were more than offset by a decline in legacy service revenue associated with line losses along with lower data integration revenues.
Operating expenses, both -- including both cash and non-cash expenses, but excluding special items, declined nearly 6% to $2.25 billion due to lower personnel and selling cost.
Operating income, excluding special items, grew 2.4% to $593 million.
Access lines declined 10.7% from the year-ago period.
Meanwhile, DSL growth remained healthy at nearly 4% growth year-over-year.
Now turning to Slide 16, our 2011 guidance excludes the effects of nonrecurring items; integration expenses associated with the Embarq acquisition; transaction and integration expenses associated with the Qwest acquisition; any changes in operating or capital plans; any changes in regulation; and any future mergers, acquisitions, divestures or similar business transactions.
Please note, 2011 full year guidance, which is the first column on the slide, reflects only CenturyLink results for first quarter 2011, and then combined CenturyLink and Qwest results for the remainder of the year.
For full year 2011, CenturyLink expects operating revenues to be $14.9 billion to $15.1 billion, and EPS to range from $2.55 to $2.65, and capital expenditures to be $2.2 billion to $2.3 billion.
For second quarter 2011, CenturyLink expects total revenues of $4.4 billion to $4.43 billion and diluted earnings per share of $0.63 to $0.67.
This sequential decline in diluted earnings per share expected in second quarter is due primarily to a decline in voice and access revenue, partially offset by an increase in high speed internet revenue and a seasonal increase in outside plant maintenance.
Please note on this slide that the second column, entitled pro-forma 2011, provides guidance as if the Qwest merger was effective January 1, 2011, and the company operated on a combined basis for the full year of 2011.
We continue to expect that our dividend payout ratio in 2011 will be slightly less than 50% of free cash flow.
On Slide 17, in the earnings released today, we included estimated impacts that the application of business combination accounting rules are expected to have on the combined company's financial results for second quarter 2011 and full year 2011.
All of these items are non cash items.
Please see the earnings release and the related 10-Q filing for further information.
Additionally, we attached a pro-forma first quarter 2011 income statement, which reflects pro-forma first quarter results as if the Qwest acquisition closed January 1, 2011.
To simplify our guidance, and when building your models for 2011, you may want to use this as a base for projecting your pro forma results for 2011.
The mid-point of our second quarter diluted earnings per share guidance is $0.65.
If you assume that we maintain about that level of earnings in each of the remaining quarters of 2011, and add first quarter pro-forma diluted earnings per share of $0.70, you get to $2.65, or the top of our pro forma diluted EPS guidance for the year.
In essence, we're expecting to be able to offset revenue declines, which, by the way, we expect to continue to improve during the year, and the cost of our IPTV rollout with the realization of synergies related to Embarq and the Qwest acquisition.
Regarding the capital structure and use of free cash flow, as we have stated, the board will consider use of free cash flow next year as we more fully realize expected merger synergies and see further progress with the merging integration of Qwest.
We've also indicated that maintaining an investment grade credit metrics is important.
Accordingly, we expect that during 2011 and 2012 we will reduce debt by $1.5 billion to $2 billion from the year-end 2010 pro-forma level.
This concludes our prepared remarks for the day.
At this time, I'll ask the operator to provide further instructions for the question-and-answer portion of our call.
Operator
Thank you, sir.
(Operator Instructions)
Operator
David Barden; BofA Merrill Lynch.
- Analyst
Hello, guys.
Thanks for taking the question.
I think it's still good morning.
So, I think this is a good venue, maybe an opportunity to hash something out.
You know, looking back at first quarter in January, the market was looking for $670 million of EBITDA.
After the February print, you guys guided people down on conservative margin expectations and the guidance fell to $625 million.
Then you guys just posted up a $668 million EBITDA number.
Basically, exactly where everyone thought you would be.
But in the meantime, because you guided everyone down, the stock price is down 10%.
And now we're looking at the Qwest merger.
You guys had a very good print, but your stock's underperforming today.
And it's because, I think people are confused as to whether we're trying to be conservative or things are really getting worse at the combined entity.
Because if you take your CenturyLink stand alone guidance for revenue, for instance, and add the Qwest revenue from first quarter, it implies, adjusting for the eliminations, that the Qwest revenue growth rate will go from a decline of 4% to a decline of over 6% in the rest of the year.
Despite, Stewart what I think you were saying, was that revenue growth was actually going to get better.
So I think people are struggling to understand.
Are we being conservative and we should really just assume that this is the rock bottom that we're going to do for the year?
Or do we really need to be concerned about what the business is doing?
Because the numbers seem to suggest it's not going to get better for the rest of the year.
Thanks.
- CFO
Yes.
David, thank you.
First, let me address the revenue decline.
On a pro forma basis for 2011 we expect to end the year on a combined basis, at about a 3% decline, compared with 2010.
So, it could be that some of the elimination entries and some of the acquisition, related adjustments are making it look that way to you, I'm not sure.
I'll have to go back and look at that further and maybe we can talk later.
But just, all in all, if you take 2010 and 2011, we would expect to end the year, full year, at about a 3% decline compared with 2010.
In terms of first quarter guidance that we gave versus where we ended up.
And I guess versus the guidance that we're giving for second quarter, basically, our expenses were lower than we thought they would be in first quarter.
Primarily due to our bad debt expense was down somewhat, about a little less than $6 million.
We spent a little bit less rolling out IPTV, primarily related to marketing.
Because we had a good funnel from the standpoint of installations that we really didn't need to push it from a marketing standpoint so we didn't spend some marketing dollars that a we'd anticipated spending.
I guess the pension reduction, we didn't really have built into our guidance; that we basically froze the pension for non bargaining union employees.
And we did that, I guess our board approved it actually after the first quarter earnings call.
And then, just our outside plant maintenance expenses which typically, in the first quarter are lower, just from a seasonal standpoint, ended up being lower than we had estimated.
And then some of the maintenance contracts in IT, I guess we got a little bit more synergy from the Embarq acquisition that we really didn't expect to get in first quarter.
So that kind of really rounds out first quarter in terms of why we ended up better than we thought we would end up from an expense standpoint.
If you look at second quarter, again it's going to be basically the seasonal maintenance associated with our outside plant activity that we normally experience.
And then we do expect to pick up some of the marketing expenses that we didn't incur in the first quarter.
We think our bad debt expense was actually a little bit unusually lower in the first quarter.
And then we expect to continue to drive IPTV and expect that to, as we discussed in last quarter's call, expect that to drive higher expenses more or less throughout the year.
From a revenue standpoint, always first quarter compared with fourth quarter, we had the revenue stepped down associated with USF.
We had that stepped down in first quarter this year.
We expect that to be relatively flat for the remainder of the year.
So that will account for some of the improvement in the revenue decline.
And then we expect IPTV as well to show some positive results throughout the remainder of the year in terms of an increase in revenue to offset some of the declines that we'll otherwise see.
- Analyst
All right.
Well, history would suggest that you tend to overestimate the headwinds.
So, good luck this quarter and we'll talk next.
Operator
Thank you.
Batya Levi; UBS.
- Analyst
Great, thanks.
I do want to follow up on the revenue guidance question.
If we look at the pro forma revenue decline in the first quarter, it's about 4.7%.
With guidance for the year suggests that you're going to basically be at about 4% to 5% decline, as a stand alone CenturyLink, or a pro forma company.
And given the positive commentary about USF being flat, IPTV should improve.
I think you had mentioned before that there is some opportunity to gain share back in Qwest territory from the SME business.
Would you expect this revenue decline to decelerate from 1Q on?
And related to that, I wanted to just follow up on the CapEx side.
If you could provide a little bit more granularity on how the CapEx is going to be split in terms of fiber to the cell opportunity versus IPTV.
And about how many markets do you expect to launch on IPTV this year?
Thanks.
- CFO
Batya, I'll start with CapEx and then Glen can talk about IPTV rollouts and then we'll come back to revenue.
Basically at legacy CenturyLink because of increased demand from the wireless carriers for fiber to the cell we would expect to spend about $180 million or so in 2011 for fiber to the cell projects.
At legacy Qwest, as you know, there have a project with respect to increasing high speed Internet speeds with their fiber to the node project.
And basically, they use some of that build to get to the fiber to the tower as well.
So when you look at the combined fiber to the node, and fiber to the tower build out, that legacy Qwest would expect, they would expect to spend about $300 million in 2011.
So, of the total $2.6 billion to $2.7 billion capital budget, about a half a billion of it is due to a combination of fiber to the node and fiber to the tower in 2011.
- CEO and President
Batya, regarding IPTV rollout, we do not expect any additional rollouts in the CenturyLink market.
We have the eight markets now.
And will be working to accelerate the growth there, the penetration there, working through that.
We will be evaluating the Qwest markets in the coming months.
We have not made any decision about any rollouts of additional markets there.
But we do think there could be some opportunity there.
And we're in the process of working through the costs, the plant requirement, plant addition costs, and of shortening of loops of what we require there.
We'll be making those decisions around mid year as far as any additional rollouts of IPTV in any of those markets.
- CFO
And on the revenue guidance, I apologize to all of you for this being so complicated.
But if you'll look at some of the eliminations that we have associated with the purchase accounting, so we have affiliate revenue where we were a customer of Qwest and they were a customer of us in some cases of about $76 million related to 2010, that in effect needs to be pulled out of 2010 revenue, when you put in the two of us together.
There's also $216 million of installation revenue on Qwest that basically is deferred revenue on the balance sheet.
As a deferred liability, basically, it gets amortized to revenue over the expected lives of the customer with the purchase accounted adjustments basically that gets a fair value of zero.
So, that revenue basically never gets recognized even though and the cash was previously received on it.
Basically, there's about $280 million of revenue that you need to back out of 2010 revenue if you just take legacy CenturyTel or Link and legacy Qwest and add it together.
So, basically, that's about $18.5 billion of revenue for 2010.
And, they're comparable adjustments.
I think all of that is in the 8-K that we filed and the pro formas.
They're comparable adjustments that would need to be pulled out of 2011, basically, if you're just trying to project out legacy CenturyLink and legacy Qwest and add them together.
The comparable amount that you would pull out of 2011 is about $250 million or so.
I think if you make those adjustments, you'll get down to, about the 3% or so decline that we expect.
So I think what's happening there, you may be comparing 2010, adding CenturyLink and Qwest together without making those negative adjustments that need to be applied to 2010.
And then comparing that to the guidance that we're making, and it's looking like a 4% to 5% decline as opposed to the 3% decline that we see.
- Analyst
If I could just follow up on that, I guess your guidance for CenturyLink alone was just a 2% to 3% decline by year end.
Now, if you make all these adjustments and add Qwest to that, what's your expectation for the exit of the year for revenue decline?
- CFO
Yes.
You are right.
Stand alone CenturyLink was about 2% to 3% decline, when we get fourth to fourth.
If you look at, basically, on a pro forma basis, it's about, actually about 3% fourth to fourth decline.
So, I guess if you're looking at 2011, it's closer to a 4% decline on a pro forma basis.
- CEO and President
Full year.
- CFO
For full year, but when you get to fourth quarter and compare fourth to fourth, basically we'll be down to about a 3% decline fourth quarter to fourth quarter.
- Analyst
Okay.
Thank you.
- CFO
Sorry.
I confused you there, probably, at the beginning.
- Analyst
That's good, thanks.
Operator
Mike McCormack; JPMorgan Chase and Company.
- Analyst
Hello guys, thanks.
Maybe just a couple things on legacy Qwest and I'm not sure how much you're willing to share here.
But, there was a pretty strong recovery in business revenue.
Can you just break down for us, Stewart, if you can, the growth rates of wholesale and business?
And then, also on Qwest the consumer line loss and your strategies there to get that improved?
And then, just lastly, maybe for Glen, your thoughts on any other holes in your portfolio that you think over the next, three to five year period, might be interesting to fill.
Thanks.
- CFO
Mike, we're going to file a 10-Q probably tomorrow with QCII and Qwest corporation.
So, basically, you'll get, full first quarter information on Qwest once that gets filed tomorrow.
Basically, on BMG recurring revenue was flat sequentially and down about 2% year-over-year on slower strategic revenue growth of about 5.2% year-over-year versus 8.3% year-over-year in the first quarter 2010.
The total segment revenue declined 3.1% year-over-year due to lower data integration revenue.
If I recall, I think the data integration revenue was about $47 million lower than it was previously.
So strategic revenue on BMG improved to 45.6% of total revenue from about 42% in the first quarter a year ago.
If you look at wholesale, the total segment revenue was flat sequentially, on substantially improved legacy revenue results, and down about 5% year-to-year.
If I recall, they had pretty good improvement in basically special access, again just increased demand that we continue to see from the wireless carriers with both fiber to the cell and additionally turning up additional copper surges to the cell where we only have copper to towers.
- Analyst
Okay.
- CEO and President
Mike, regarding the holes in the portfolio of product and services, right now we feel like we're in very good condition from a service standpoint, product standpoint.
We've got, of course, the high speed internet including interactive services.
We've got the video product, Ethernet and MPLS.
We've got [select] operations with a good strong product base there.
We've got, we're rolling out voice over IP in the markets now.
We're expanding that footprint.
That's an area we're willing to expand, but we're doing that internally, expect to see that expansion going forward.
We've got the hosting business, cloud computing, infrastructure of service, and our platform as a service.
All those services are there.
The only obvious, you might say, is wireless.
But we've got a really good relationship with the Verizon deal we have now.
What Qwest has and we think we've enhanced that agreement and we feel good about that.
So, right now we're going to be really focused on integrating Qwest and getting Savvis integrated and rolling out new products and services there.
No major needs for the time being that we see as far as product gaps.
- CFO
And, Mike, on consumer line loss, well, I guess a total line loss, consumer line loss, specifically, Qwest was down about 12.2% and about 2.9% sequentially.
You look at total line loss for Qwest quarter-to-quarter, first-to-first, they were down about 10.7%.
- Analyst
Right.
- CFO
Qwest and CenturyLink have different methodologies for defining access lines.
Because of the good quarter that Qwest had in high speed internet customer additions, basically legacy CenturyLink we count stand alone high speed Internet customers as an access line because it's a customer connection really.
Additionally, and Qwest does not count that historically.
We do not count unis.
Qwest does count unis.
And Qwest has continued to have a decline in unis over the years.
So, basically, if you put first quarter to Qwest on the same methodology that legacy CenturyLink uses, their access line loss rate, the way we would define it, would have been about 7.5%, which was about the same as the access line loss rate that legacy CenturyLink had quarter-to-quarter.
- Analyst
Okay, that's helpful.
Thanks, guys.
Operator
Thank you.
Phil Cusick; JPMorgan.
- Analyst
Hey, guys, thanks for taking the call.
So, maybe two quick things.
One is, can you talk about how you're going to think about revenue synergies going forward, both on the Qwest side where you never really broke them out and, now that it's closed, maybe you start talking about them?
And then on Savvis going forward, maybe that first?
- CEO and President
Yes.
Phil, the Savvis acquisition is about growth.
We've talked about synergies there.
But we think the real opportunity is of growing revenue over time.
We have not been willing to put out and we're not going to put out a revenue synergy projection.
But that is what this is about really.
It's about revenue growth and cash flow growth over time.
And we think it is the fastest growing sector with the hosting managed services cloud area in our sector right now.
And we will be one of the top players with a global footprint.
A global presence in this sector.
So we feel really good about the opportunities there.
And Qwest, bringing the companies together, we think we will be able to regain market share in a lot of these areas and have a more robust product portfolio as well.
So the opportunities are there.
We're just not willing to quantify them at this time.
- CFO
Yes.
I think that's really, really rough to track.
I think a good place for you to look will be the revenue guidance that we give.
Because, eventually the synergies that we expect, or the improvements that we expect, more or less, from revenue, will be built into our guidance.
And we'll update that quarter-to-quarter.
But it's hard to really break out what is a synergy from a revenue standpoint versus what's business as usual or just hiring a great salesperson.
- Analyst
So does it make sense for us to not look for you to break out revenue synergies over time?
- CFO
Yes.
I think that's right.
I would look at it really as part of the revenue guidance that we give.
Like we've given guidance for the full year now.
If we take up our revenue guidance somewhat during 2011, I think you'll be able to assume that some of that's because the local operating model is working and because we're basically achieving some of the objectives that we had from the standpoint of taking market share back.
- Analyst
That makes sense.
And then on the tax line, can you talk about taxes over the next say five years?
Between the bonus depreciation and Qwest's NOLs, how do you think that affects both the GAAP and the cash tax lines?
- CFO
So, the GAAP taxes at least this year, we expect our effective tax rate to be about 38.5%.
With respect to cash taxes we're using bonus depreciation this year.
And, essentially, even on a stand alone basis, legacy CenturyLink would have had only a very small amount of cash taxes.
Legacy Qwest, of course, brings with it the NOL.
They're taking bonus depreciation this year as well.
So as a result, we'll not use much if any of the NOL that they have available.
What they don't use we'll be able to use that next year.
We don't really expect to pay cash taxes at this point, until sometime around the end of 2014 possibly, possibly out into 2015.
- Analyst
And as you don't pay the cash taxes from the NOLs, is it still booked at probably a 38% rate over the next five years for GAAP?
- CFO
Yes.
That's probably a pretty good assumption to use.
When we've looked at the effective rate on a pro forma basis, that's kind of what we come up with for 2011.
We wouldn't expect that to change a whole lot in the future, other than changes in state income tax rates and changes in other items.
- Analyst
Is there a nominal amount of state income tax that we should assume every year or is that pretty low as well?
- CFO
Yes.
There is a nominal amount of state income taxes that we pay.
Plus, we will pay some nominal amount of alternative minimum tax possibly as well.
- Analyst
Great.
Thanks again, guys.
Operator
Thank you.
Simon Flannery; Morgan Stanley.
- Analyst
Okay.
Good afternoon.
I know it's only a couple of weeks, or just a month since you've closed the Qwest transaction, but perhaps you could just compare and contrast the first month or so with Qwest versus Embarq.
How are you differing in your approach?
How are you finding the systems, the people, and so forth versus your expectations going in?
And you gave some guidance on exiting 2011 at a $200 million synergy run rate.
Perhaps you could talk about how that scales during 2012.
Are we going to see that another $200 million next year as well, or higher or lower?
Thanks very much.
- CEO and President
I'll start and ask Karen, but really at a high level.
It will take us a quarter to really get things moving and changing the way the call centers look to sell products and services, get our operating model really in place.
It will be just like it was at Embarq.
But we're getting a lot -- I think we are creating a lot of excitement in the market place with our local market method, local market model.
And we're seeing a serious focus on customers and on what's needed in the local market.
We try to work to regain market share.
I'll let Karen talk about the details here more.
- COO
Good morning, Simon.
- Analyst
Hi, Karen.
- COO
So thin out quite a bit and I would, the same I would use was incredibly encouraged from the techs and all the front line employees.
They're excited.
We have all the regions in place.
We have all the general managers in their markets.
They've been out.
They have been doing a lot of round tables and meeting with customers.
So we're learning a lot and we're kind of aligning that with our current go-to-market plans to continue to refine those.
As Glen said, we have some fairly significant changes in our channels, how we go to market with our channels, how we comp our channels.
So, from a front line leadership perspective, there's some shifting going on that's going to take us a quarter to work through.
And bringing them to the way that we do business.
But overall, very encouraged as we've done our assessment.
We have our market plans for each market done.
We think the revenue that's in the revenue guidance is very doable.
We're excited about taking market share back, getting more local competing with [CLEX] and the cable companies has really taken a lot of the market from Qwest.
- Analyst
Thank you.
And on the 2012?
- CFO
Yes.
Simon, at this point, we're not really prepared to give guidance to 2012.
In part, that's due to just the fact that we're still working through the systems to determine, what conversions we'll do and that will impact the synergies that we would expect to get in 2012.
- Analyst
Okay, thank you.
Operator
Thank you.
Robert Shiffman; Credit Suisse.
- Analyst
Good morning.
Thanks for taking the call.
I think your comments on debt pay down over the next 18 months is clearly constructive.
But just to give us a little bit of a better sense of sort of size and timing and placing of financing would really help out.
Historically, you've been pretty clear that you want to pay down debt and refi debt and the [Gobco] and Westbrook level.
The vast majority of the debt that's coming due over the next few years if not all of it at Qwest Corp.
But does that imply if you're going to be coming to market you're unlikely to see a significant amount of PTL paper issued and mostly Qwest Corp.
paper issued and if not, why not?
- CEO and President
Robert, we haven't really made final decisions in terms of what debt we'll pay off and refinance.
But if you look back to the end of 2010, we basically between the credit facility and the maturity that Qwest had through the first of April or second of April or so we paid off about $500 million of debt during the first quarter.
We'll have the need, the financing need associated with the closing of the Savvis transaction, where we'll need about between $2 and $2.4 billion of cash for that.
The timing of that will be dependent upon when that acquisition would close, which would be sometime in the last half of the year.
And then also, we'll do refinancing at the Qwest Corp.
level and we'll likely do some of that this year as well.
But in terms of the amounts, we haven't really settled in on that at this point.
- Analyst
You understand where I'm getting at, though, is if you have mostly Qwest Corp.
refinancing to do, you wouldn't think that you'd want to term out the bridge facility beyond those two years because how else do you pay down debt if you do?
- CEO and President
Yes.
We can issue.
I mean some of it can be associated with the Savvis transaction in terms of repayment of some of that.
There are additional maturities, as I recall, that either Qwest has or Qwest Corp.
has or Qwest QCII has, that are actually callable at par at some time in 2012.
So, I think we'll have some opportunities to pay down debt at the parent company level and continue to refinance the Qwest Corp.
debt or pay off some of it as it becomes due.
- Analyst
All right.
Just one last question.
You've done a great job in the past integrating all M&A and I think being consistent in terms of your leverage ratios.
But right now with one of the agencies at DD and Moody's recently changing their triple B outlook to negative, would you be willing, or are you considering, trying to make a bigger commitment to bondholders by potentially including coupons to them?
That's it for me.
- CFO
No.
Not at this time.
We have indicated that we expect to pay off between $1.5 billion and $2 billion of debt in 2011 and 2012 and we're hopeful that that will enable us, with good performance in the base business, to be able to keep the credit ratings as they are.
- Analyst
Appreciate the time.
Operator
Thank you.
Kevin Smithen; Macquarie Research Equities.
- Analyst
Just as a follow-up to that.
You talked about $1.5 billion to $2 billion in debt reduction in 2011 and 2012.
Can you just walk us through some of the dividend payout ratio of less than 50% of free cash flow, sort of implying free cash flow higher than your implied earnings guidance.
Can you talk about some of the non-cash adjustments on top of the pro forma adjustments you laid out in the press release that could make free cash flow significantly higher than your guided earnings?
- CEO and President
Yes.
So, basically it's the cash taxes that we'll pay versus book taxes.
- Analyst
Yes.
Anything else?
- CFO
Bonus depreciation in 2011, and really because of the NOLs that Qwest has that we'll be able to use in the future, we don't really expect significant cash taxes between now and the end of 2014.
So, the definition that we're using for free cash flow basically is net income plus depreciation and amortization, plus book taxes, minus our cash taxes, which again we would expect to be fairly small, minus capital expenditures.
Now, also, from the second quarter on, after closing the Qwest transaction, we'll get a non-cash benefit to interest expense of about $75 million to $80 million a quarter at least for the remainder of 2011.
And we expect to add that back in our free cash flow calculation as well so that in effect we'll recognize that that's a non-cash item.
But, basically, the biggest item is really the fact that we're not paying cash taxes other than a minimal amount.
And that's how the free cash flow gets above what you would typically expect to see by just taking net income and adding depreciation and amortization.
Or for that matter, just taking operating cash flow from operations off.
- Analyst
I mean, you can back into a 15% plus free cash flow yield.
I guess the question is, why don't you give annual free cash flow per share guidance, as opposed to choosing to give EPS guidance, which includes a lot of non-cash charges and may be understating your profitability?
- CEO and President
That's something we're certainly going to consider for the second quarter forward.
- Analyst
Okay.
Thanks.
Operator
Thank you.
This concludes our question-and-answer session for today.
I would now like to hand the conference back over to Mr.
Glen Post for any closing remarks.
- CEO and President
Thank you.
In closing, CenturyLink did achieve solid financial results for the first quarter with an improving top line revenue trend and strong cash flows.
We're also pleased to close the Qwest transaction, effective April 1, and look forward to making solid progress in integrating the Qwest operations in the month ahead.
Additionally, the Savvis merger agreement announced last week affords us an excellent path for the integration of 16 legacy Qwest data centers and significantly accelerates CenturyLink's growth opportunities in the fast growing, managed hosting cloud services business, while also it further strengthens our revenue mix.
The last few years have truly been transformational for CenturyLink and we are well positioned to provide customers the products and services they need as well as continue to create long term shareholder value in the months and years ahead.
We appreciate your participation in our call today and look forward to speaking with you again in the weeks and months ahead.
Operator
Thank you.
Ladies and gentlemen, thank you for participating in today's conference.
This concludes our program for today.
You may all disconnect and have a wonderful day.