好市多 (COST) 2002 Q3 法說會逐字稿

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  • Moderator

  • Good morning, my name is Beth and

  • I will be your conference facilitator. At this time I

  • would like to welcome everyone to the Costco third

  • quarter fiscal 2002 earnings conference call. All

  • lines have been placed on mute to prevent any

  • background noise. After the speakers' remark, there

  • will be a question and answer period. If you would

  • like to ask a question during this time, simply press

  • star, then the number 1 on your telephone key pad. If

  • you would like to withdraw your question, press the

  • pound key. Thank you. Mr. Richard Galanti. You may

  • begin your conference

  • Richard Galanti

  • Thank you, Beth and

  • good morning to everyone. As usually, I would like to

  • review with you several items related to the third

  • quarter results this morning. To begin with our third

  • quarter operating results, week ending may 12, came in

  • at 28 cents a share earnings, up 5 cents or 22% over

  • last year, a penny a share better and at the high end

  • of our prior guidance of 26 to 28 cents. I know we

  • brought our guidance down a penny from the 28 to the

  • 27 cents on our March 5 conference call for the second

  • quarter. Frankly that was the appropriate guidance at

  • that time as earnings growth was better in the latter

  • part of the third quarter than it had been in the

  • first part, so we showed acceleration there. Comp

  • sales for the quarter, 6% and I'll go into some detail

  • in a moment.

  • the usual topics of interest I'll review with you,

  • include recent openings, coming expansion plans,

  • ancillary business results, new initiatives, Costco on

  • line results, second at this membership results, and

  • of course the balance sheet for the third quarter.

  • Lastly, I'll walk you through all of you through

  • current guidance for Q-4, fiscal 2002, which frankly

  • remains the same as the prior guidance of 48 to 50

  • cents range previously given to you and I will give

  • you a preliminary look at fiscal 2003.

  • Over all, progressing this fiscal year with the

  • guidance given to you at the beginning of the year

  • with earning per share growth flat in the first

  • quarter year over over year. Up 28% in the third

  • quarter. Let me start by stating the discussions we

  • are having will include forward looking statements

  • within the meaning of the private securities

  • litigation reform act of 1991, and that these

  • statements involving risks and uncertainties that may

  • cause actual events, and or performance to differ from

  • those indicated by such statements. The risks and

  • uncertainty include not litted to those outlined in

  • today's press releases as well as other risk

  • identified in the company's statements and reports

  • filed with the SEC. With that stayed, we'll get

  • started.

  • Sales again for the quarter were up 11.6%, 8.4 billion

  • from 7.6 billion a year ago, with same store same or

  • comps of 6% up. Up 6% for the 12 week third quarter.

  • Overall, good sales showing compared to retail overall

  • and in line with many of the other strong value

  • discounters. For the quarter, comp sales results

  • weren't affected that much by weaker foreign

  • currencies, only about one-third negative effect hit

  • to that. Some of the foreign currencies which had be

  • weak are showing strength to the dollar. Average

  • transaction in Q-3, up 2% year over year, average

  • frequency was essentially up 3% in each of the months

  • of February, March, and April, and the first part of

  • May, so again, a combination of a frequency increase

  • of 3% and a transaction, average transaction size

  • increase of 2%, reasons for the 6% comp for the

  • quarter. Terms of sales comparison by geographic

  • regions, northwest was 5% compared to 5 and 8%

  • respectively for the first and second quarter,

  • California was 7, at the high end of the 6 in Q1 and

  • the 7 in Q-2, so it remained at 7 in Q-3, northeast

  • was 8 compared to a 7.5 in que 1 and 10 in Q-2. South

  • east picked up, 9, compared to a 7 and 6 in the prior

  • two quarters. Midwest remained strong at 17 compared

  • to an 11 and an 18 in Q1 and 2, so for the year - for

  • the U.S. overall, Q1 was a 6, Q-2, 8, Q-3 was a 7

  • In Canada in U.S. dollars, we actually showed our

  • first positive number, up 1 in U.S. dollars and up 3

  • in local currency. That was our first U.S. dollar

  • positive comp in Canada in over a year. Other than

  • international was up 5 in third quarter and on a local

  • currency basis up 7

  • for the total therefore, for Q-3 of a 6 compared to a

  • 5 in Q1 and a 7 in Q-2. Mexico, which of course we do

  • not incorporate in our numbers, Mexico comps on the

  • dollar basis were up 13% and on a peso basis up 9% in

  • line with what it had done for most of the year so far

  • In terms of merchandise categories, food and sundries,

  • we have four - five major categories. Food and

  • sundries was up 5% in the quarter, compares to 6% up

  • in Q.1 and 5% up in Q-2, so fairly consistent. Hard

  • lines was up 6% in the third quarter compared to a 3

  • and 11 in the first and second quarterters. The 6 by

  • the way in Q-3 was helped by hardware and lawn and

  • garden and toys. With a little less, I think majors

  • - I'm sorry, it was a 7. But with majors being about

  • 5 for the quarter. That being electronics. Soft

  • lines was also - was up 6% in the quarter compared to

  • a minus 3 in Q1 and a plus 6 in Q-2, so eastbound

  • again at the high end its perspective range. Again,

  • soft lines up 6 was helped by a apparel, domestics and

  • jewelry, which were the stronger departments in that

  • category.

  • Fresh foods remained strong at 10 compared to 8 and 10

  • in the first two quarters of this fiscal year. That

  • continues strong and actually has for over a couple of

  • years

  • Ancillary businesses were up 9%, without gas, it was

  • actually up 14%, so the base business is besides gas

  • were up stronger, with gas of course gallonage is up

  • industry strong, but the average price per gallon is

  • down about 20, 25% year over year, so again, total

  • company was 6% for the year.

  • Continuing down the numbers, to membership fees, we

  • reported in Q-3 membership fees of $179.9 million or

  • 2.13%. That's up 16% in dollars and up eight basis

  • points from the last year or $24.5 million increase

  • year over year. So strong showing in membership fees.

  • By the way, on a cash basis, we reported on a deferred

  • accounting basis, on a cash basis, the dollars were up

  • almost similar amount, up $23.7 million.

  • These continue to be very good membership numbers and

  • actually slightly better than average budget on a cash

  • basis.

  • Remember in terms of reported book membership fee

  • income, still benefiting on a small amount from the

  • September, October of $20,005 fee increase, again with

  • deferred accounting, it takes about two years for that

  • to flush all the way through since the fee increase

  • occurred months 1 through 12, it's actually month 24,

  • which would be this August/september when we'll see

  • the tailend of that benefitting book earnings. That

  • incremental benefit has slowed, we'll be completely

  • out of of the figures after August. Cash basis,

  • continued to be helped by the first year membership

  • sign ups that we did in markets a year ago. As well

  • as the fact that we are also benefiting from members

  • converting to our $100 per year executive membership

  • from the normal $45 per year membership.

  • This is growing at a level greater than actual

  • original budget this year, in part because of some of

  • the activities we've done to push it and market it to

  • our members.

  • At third quarter end, close store members in terms of

  • total members, gold star members totalled

  • 14.1 million, up from the beginning of the year at

  • 12.7 million and up about 100,000 from Q-2 end.

  • Primary business was 4.4 million, pretty much in line

  • with where it's been. Recognizing some of those

  • people have converted to the executive member, which

  • is typically - which is put into the gold star.

  • Business add ons, 3.6 million. Total membership is

  • 22.1 million, up 100,000 from Q-2 end, and up 8.3% on

  • an annualized basis. In fact, in Q-3, our paid sign

  • ups, excluding all the free beast were do. So

  • including free spouse cards, we have just under

  • 40 million card holders out there. At third quarter

  • end, in terms of paid executive memberships, which are

  • part of these numbers, we ended up with 1.475 million

  • paid executive members, an increase of 168,000 in the

  • fourth quarter or about 14,000 a week new paid

  • executive members.

  • That a compares to 13,000 a week increase in Q-2 and

  • 11,000 a week in Q1.

  • In Q-3, executive membership sales in the U.S. where

  • they're offered, so this is a percent of U.S. sales,

  • were total 23% of total sales versus 15% of such

  • sales in last year's Q-3, so you can see that program

  • continues to grow.

  • Keep in mind, in the first year when executive member

  • converts, we see a big bump in the average sales,

  • something in light of the mid teens and then we see it

  • stay at that level, not at that level of growth, but

  • at the higher level, getting back to regular growth

  • there after.

  • Membership renewal rates, as I expected and discussed

  • with you on the March conference call for Q-2, our

  • rates did trend back up to our all time high of 86%.

  • Again, as we've anniversaried through the $5 increase,

  • we went from an 86% all time high renewal rate down to

  • 85, as we would have expected and now that we've

  • anniversaried that for more than a year is 86. 86 is

  • split between business members and gold star members,

  • at 83%. Recall that our - oh, and this is despite

  • the fact that Costco's annual membership fee is 5 to

  • $15 higher than our main competitors. We think it's a

  • combination of what we do in the warehouse, the

  • constant innovation and new products an services that

  • we offer, an we feel that frankly that our membership

  • fee is still a very good value out there, and I think

  • that's evidenced by the renewal rates.

  • One operational efficiency that should slight live

  • help renewal rates and actually speed up collection of

  • membership dollars is the recent completion really a

  • major rewrite of our whole membership system. For the

  • last nine or ten years, we've effectively continued to

  • a band aid approach to changes in our membership

  • system. About a year ago, we embarked on a major

  • rewrite, which took close to 50,000 labor hours, if

  • you will, to complete. It has a lot of benefits, most

  • notably, the ability that a member can renew at the

  • register rather than having to go over to the

  • membership desk, more importantly, it will - once the

  • membership card is scanned at the register, the

  • cashier will be notified when the renewal date is and

  • can remind the member that even if their membership

  • renewal is one or two weeks from now or just occurred,

  • stay would you like to pay right now and save the

  • means of having to write a check later, and what we

  • find is it enhances the membership renewal rate

  • slightly and certainly speeds up by a few weeks if not

  • more of when the income comes in and can start being

  • recorded.

  • We think that's a big positive. There's many other

  • advantages to the new rewrite, which include the

  • introduction of the new Costco cash card, how we

  • process gift cards as well as ultimately, you know,

  • phone card sales. I'll talk about that in a moment.

  • In terms of American Express, it continues to grow in

  • the third quarter. We added 143,000 American express

  • co-branded cards to be 1.7 million accounts, close to

  • 2.7 million card holders, and American express now

  • represents just over 20% sales penetration up from 18%

  • a year ago.

  • Going down to the gross margin line. In third

  • quarter, we of course had a very strong gross margin.

  • In fact, stronger than originally predicted. 36 basis

  • points up at 10.12% versus 9.76% a year earlier.

  • Like in the past, if you want to jot down a few

  • numbers. Wee tie this up to help better explain

  • membership, and gross margin percentages as we will do

  • in a minute with SG and A. Look at the components of it.

  • We break down the 36 basis point improvement into five

  • categories, core business, the core warehouse, the 2%

  • executive member award which is an offset to sales,

  • effectively reduces gross margin as we build that

  • business. The benefit or detriment related to

  • ancillary businesses, the fourth category is

  • international and the fifth category is LIFO, for then

  • a total for sixth line. Just in terms of a trend,

  • I'll ask to you jot down three columns. Q-1, Q-2, and

  • Q-3. And if you go across on the core line, in Q1,

  • year over year, core gross margin was down 16 basis

  • points in Q1, up 10 in Q-2 and up 30 in Q-3. I'll

  • give some more flavor to the 30 in a moment.

  • the 2% reward was minus 14 basis points in each of the

  • three quarters. That compares to minus 19 percent

  • last year.

  • I'll ancillary, which was plus 16 in Q1, was flat in

  • Q-2 and up 17 in Q-3. A lot of that has to do with

  • gas. In Q-2 as an example, that zero had minus 9

  • related to gas whereas in Q-3, the 17 had plus 7

  • related to gas. Other things that were strong in gas

  • - in ancillary in Q-3 were the very strong operating

  • results in the pharmacy.

  • International was plus 6 basis points in Q1 and plus 3

  • in each of Q-2 and 3 and begin, these are the

  • components. When you add these - LIFO was 0, 0, 0.

  • In each of the three quarters this year and each of

  • the three quart trs last fiscal year the lie

  • photograph charge was $2.5 million. So on the basis

  • point year over year, it was no change. Keeping in

  • mind that's an estimate at this point. I'll talk

  • about that in a moment as well. Total reported gross

  • margin year over year in Q1, which had been down 7

  • basis points, in Q-2, down 1 basis point was up a

  • healthy 36 basis points in Q-3. In terms of the core

  • improvement, the food and sundries and soft lines were

  • stronger year over year. Hard lines was about flat

  • year over year and fresh foods was particularly

  • strong. we've shown very strong increases in our - in

  • the efficiencies which is ultimately reflected in our

  • gross margin as sales continue to be strong there.

  • the next gross margin component, the 2% executive

  • member reward, it's pretty straightforward and again

  • I've tried to share with you some of the components of

  • that. If you would jot down a little table with four

  • columns, Q1, 2, 3, and 4, and three line items, fiscal

  • 2000, 2001, and 2002, this matrix would start in Q-3

  • of 2001 with a minus 1, Q tour would be minus 12, the

  • four quarters of 2001 going across would be minus 17,

  • minus 21, minus 23 and minus 17. In 2002, Q1 through

  • 3 would be minus 14, minus 14 and minus 14. What you

  • see here is we initiated the 2% reward program at the

  • tailend of Q-3 of fiscal 2000 and the effect of

  • increasing sales penetration being afforded the 2%

  • member reward is a reduction reflection in the

  • reduction of sales by 2% on those sales and therefore

  • the same costs of sales, you have a hit to gross

  • margin. On a cumulative basis, if you added these

  • quarterly columns downward each quarter, you can see

  • that in Q1, for the two years that we've done it, it

  • represents 31 basis points, cumulative, Q-2, 35, Q-3,

  • 38, and of course Q-4 for the first two partial

  • quarters there, two quarters of the first 2 years, 29.

  • We would expect to see the level of sales penetration

  • continue to increase, but at a slower rate. Frankly,

  • it's been at a higher rate than we had planned this

  • year, which we think is good and we'll talk about that

  • in a minute.

  • We think that the strength in the program by the way

  • is again, increase in our warehouse - in warehouse

  • signup efforts as well as we believe the

  • word-of-mouth.

  • I would guess that in Q-4, it will probably be about

  • 12 basis points detriment, which would give us again

  • some number in the low 40's, about 40 basis points

  • cumulative year to date. Next year, while still a

  • detriment to gross margin, a very small detriment.

  • I believe that in last year east conference call, I

  • stated that we would expect the detriment to gross

  • margin from executive membership to ratchet down a bit

  • faster than it appears. We think that's great. More

  • members are selecting the executive membership it

  • means and frankly with less of them being the initial

  • adverse selectees, if you will, so we think the

  • program works. We know it works based on incremental

  • sales and profitability from the sales, incremental

  • membership fee income. Here's is where you see the

  • offset.

  • with regard to ancillary businesses which were up 17

  • basis points, again, better pharmacy and optical and

  • food core profits with pharmacy being particularly

  • strong. And in a positive reversal from last year's

  • third quart, our gasoline business, which was quite

  • frankly abysmal last year was a little less abysmal

  • this year and a little profitable in Q-3. That added

  • 7 basis points year over year. Whereas it was about

  • minus 9 basis points last year.

  • International 3 basis points better, no big surprises

  • there. And again, I mentioned LIFO. Now I would say

  • that current reserves so far, we think that exceeds

  • the year to date level on inflation. In fact, on a

  • net basis we have seen a slight amount of deef flags,

  • although again we won't know until the end of the

  • year. To the extent that continued and there's no

  • reason to expect it won't, that would help Q-4 in

  • Q-4's margin, reversal of some of the LIFO charges,

  • but that would be an of 0 set - that would be an

  • offset to what most likely will be a very tough year

  • over year gasoline comparison. Again, going back to

  • the volume tilt of gasoline P and L where was last year

  • east Q-3 was abysmal, last year's Q-4 was very, very

  • good. In fact, I went back to my notes when I

  • reviewed Q-4 last year, and the gross margin related

  • just to gasoline profits in Q-4 last year were up 24,

  • 25 basis points. So again, while we are on a

  • profitable trend in the last several weeks for gas,

  • we're not at the same level as last year, so I think

  • those two might offset those. Gross margin outlook in

  • Q-4 and fiscal - Q-4, again, our budget to start with

  • is in the high single, low double digits.

  • the fact that last year's again core was down 21 basis

  • points will help. The fact again that gasoline was up

  • quite a bit will be a hard one to compare, so that

  • could be an offset.

  • I would also expect in fiscal 2003 and I'll go through

  • some more of this at the end of the call, we would

  • expect in fiscal 2003 to get at least 10 basis points

  • of margin improvement, again while remaining the most

  • competitive operator out there. There's no - margins

  • are not our problem as we've shown. The cha eng

  • continues to be to drive our expenses down.

  • Before going into SG and A, let me briefly go over some of

  • our ancillary businesses. As you know, - you don't

  • know yet, we have 295 pharmacies, having opened one in

  • the third quarter, and about 23 year to date. Food

  • service, we added four in the quarter to essentially

  • be at all locations. One hour photo labs, we added 4

  • to be at 382, up 43 from fiscal year end. Optical, we

  • also added four to be up 24 since fiscal year end. We

  • added one copy center to be at 12. Which was actually

  • the same number year end and we add one hearing aid

  • center to be at 105 which is up 24 and gas stations we

  • add one in the third quarter to be at 160. That would

  • represent - that represents our 21st since the first

  • of the year when we had 139. We've opened just in the

  • last few weeks since the fourth quarter began two

  • more, including one in Rancho Cucomango [phonetic]

  • yesterday which was a relocation of a units and we

  • plan six to eight more to be at fiscal year end to be

  • right around 16 - I'm sorry, 170 by fiscal year end.

  • These businesses are doing fine overall. They're

  • highly profitable, with the exception of the gas

  • business of course, its profitability is up and down,

  • which pays many more dividents in terms of the loyalty

  • factor and driving additional businesses in the

  • warehouse and over any 12 month period, we've always

  • seen a modest amount of profit in the gas. These

  • drive our overall business, have better than average

  • company comps and again they're yet another reason to

  • be a member of Costco, which we think helps our

  • renewal rate.

  • In total for Q-3, ancillary businesses comps again I

  • mentioned were up 9% and without gas were up 14%. So

  • many of the, if you will, mature ancillary businesses

  • like pharmacy, optical, food court, have continued to

  • show good comps and good growth.

  • Before moving on to SG and A, I will like to mention one

  • change at the gasoline pumps, which it says it will

  • become effective June 1, although there's kind of a

  • one month grace period where even though we say we

  • won't accept certain cards, the individual out there

  • will have the ability to override that. Effective

  • again in June, Costco will no longer accept Visa,

  • MasterCard and discover at the gas pumps. As I'm sure

  • you he know, we do not accept those cards in store.

  • Initially we chose to accept them out there because we

  • don't accept cash and checks out there since typically

  • there is not an employee out there doing that. We

  • will have continued of course to continue to accept

  • American express as well as our private label card

  • offered by household, and debit cards as well.

  • with traditional credit cards of course the merchant

  • fees already high by our standards and recognize we

  • have some if a national particular standards out there

  • giving given our low gross margin to start with, are

  • even higher in a transaction where there's not an

  • employee present to be able to check your card, so

  • we've run relatively high merchant fees out at the gas

  • station, in what has proven to be a low margin

  • business, with of course debit cards, their lower fees

  • than credit cards overall and with American express,

  • while I cannot discuss pricing, this is a partnership,

  • it goes well beyond simple credit card acceptance at

  • the gas pumps. We have tested it, and we do believe

  • that it that will help our profitability. All things

  • being equal, we estimate that this card could help

  • gasoline P and L by 10 million to $20 million, while

  • allowing the same credit card and debit card

  • alternatives as we have in the warehouse.

  • Also, the timing coincides with a roll out of the

  • Costco cash card, which essentially is a stored value

  • card. We haven't been the pioneer in this. I've

  • gotten the store value card at some other retail

  • merchants when I've returned merchandise item or two,

  • but it has many opportunities and benefits for us.

  • This is being rolled out now as we have - just this

  • week as we've completed the major membership rewrite,

  • which included a lot of rewrite in the point of sale

  • system allowing us to do this. The Costco cash card

  • has many opportunities, not only for people to buy

  • goes but to give out as gifts, for parents to give to

  • kids, going off to college, it will replace gift

  • certificates in the warehouse, which we had, if you

  • recall, stacked up on pallets, which was actual value

  • on the gift certificate and in a corrugated plastic

  • container. Now it will simply be a card on a peg

  • board rack with no value on it. The net value can be

  • added in any increments up to $1,000 at the register

  • by initializing the card through the scanning and card

  • swipe system.

  • We also think it has merit out at the refund desk,

  • although will still give members the opportunity to

  • take cash or to take the credit against their credit

  • card or debit card.

  • That again is being rolled out as we speak.

  • Moving on to SG and A, it came in year over year as a% of

  • says higher than planned. Due mostly to the new

  • locations we've opened in the last 12 months, 29 new

  • locations. In Q-3 SG and A higher or worse by 23 basis

  • points coming in at 9.56% of sales and this years

  • through Q-3, versus 9.33% of sales in last year.

  • Again, this will be the last chart I ask you to write

  • down, but again, if you look at the first three

  • quarters, and there's again five line items, the core

  • warehouse, central, which is our administration

  • offices, ancillary businesses, international, and

  • other. In the first quarter, the core in terms of the

  • basis points of detriment are benefit to SG and A overall

  • and again a negative number means SG and A was worse or

  • higher. Core business was minus 21 in Q1, minus 20 in

  • Q-2 and minus 19 in Q-3. Central was plus 5, plus 7,

  • and plus 4, so plus 4 in Q-3. Again, that would be

  • lower by 4. Or better by 4. Ancillary, minus 7,

  • minus 4 and minus 7 fnlt international, minus 3, plus

  • 2, plus 2 and other, 0, 0, and minus 3. For a total

  • year over year SG and A being higher by 25 basis points if

  • Q1, 15 in Q-2 and 23 in Q-3. Now in terms of the core

  • warehouse SG and A year over year, are higher by 19 basis

  • points. Analyzing components of this, nearly all of

  • it again relates to the many new market warehouses we

  • opened. If you take out the - if you separate our

  • company in to one year or older warehouses an one year

  • or newer warehouses, basically, that's 18 of the 19

  • basis points, similar explanation that we had in the

  • second quarter. The other thing that you know, I've

  • been asked a lot of questions'last you few months, and

  • particularly I think since Wal-Mart had talked a

  • little bit about, particularly at Sam's some of the

  • health care and related costs, I did look at that and

  • in the quarter that represented year over year about

  • four basis points. We think that's manageable. I

  • might have add that even though it's up year over year

  • 4 basis points on a decent comp, that's not

  • withstanding the fact that our virtually all of our

  • ratios of claims and incidences per labor hour

  • continue to improve based on safety programs in place.

  • We'll continue to monitor that and share that with

  • you. But year over year, that was 4 basis points

  • the only other thing that I'll note is in terms of

  • other being minus 3, that relates to again a year over

  • year delta in terms of what we call site location

  • costs. These are not closing costs which go on the

  • closing cost line, but whenever we spend money in

  • initial stages of identifying a site, whether it's

  • legal, any development work, ultimately that site does

  • not go forward, we write those off, and again, with

  • the ramp up in expansion, we had about $2.5 million

  • year over year higher than that. I generally won't

  • speak about that number, but again, just trying to

  • show you where that was, that was three basis points.

  • Next on the income state is it preopening expense.

  • Preopening improved by 6.7 million or it was lower by

  • 6.7 million year over year. 12.8 million last year

  • and 6.1 million this year. Nothing unusual about

  • that. While it's lower than budgeted because of some

  • of the pushing out or delaying of some of the

  • locations, just as things have happened here, in last

  • year's third quarter, we had nine openings, no

  • relocations actually, and this year we only had four

  • openings, again with no relocation, so again, a

  • slightly more than doubling of openings a year ago

  • versus now and a year ago preopening was slightly

  • important double as well.

  • In terms of revision for impaired assets and closing

  • costs, this year it total 4.5 million pretax, last

  • year it was zero. I believe in last year's conference

  • call I shared with you that the zero was actually

  • reflected 2 million of actual closing costs, 3 million

  • of Canada restructuring charges and 5 million of real

  • estate gains for a sum total of zero. But again, that

  • is again our numbers overall this year include a year

  • over year $4.5 million reduction related to higher

  • closing costs net. So all tolled, operating income in

  • the third quarter 41.7 million up, up last year

  • 23.8 percent. Not a lot of change reflected below the

  • operating income line. Net income expense was - I'm

  • sorry, total interest expense was slightly lower year

  • over year by about $400,000, essentially flat, and

  • interest income and other was actual better by - was

  • actually slighter lower by a couple hundred thousand

  • dollars. So the net of those two means that we had an

  • improvement in net interest expense year over year in

  • the third quarter by $200,000, whereas operating

  • income was up 41.7 million, pretax income up

  • 41.9 million, also 23.9% year over year on a pretax

  • basis.

  • We're pleased with the showing giving our ramped up

  • expansion program in the last 23 months and including

  • nearly 75% of the openings over the last 20 months

  • were in new markets.

  • One other point I wanted to make on SG and A I wanted to

  • make while it is a little higher than we had expected,

  • you know, we probably are our own toughest critic of

  • SG and A. We are concerned about expenses, we run a very

  • tight ship out there, although we do things to drive

  • our business and to enhance customer service. In

  • reviewing these numbers over the last couple of

  • Mondays with Jim and others at the budget meetings, we

  • have continued to place a big emphasis on customer

  • service as we feel that we focus on that more than

  • anybody as we drive our business.

  • That being said, I do believe and I'll share with you

  • when we go through some direction for next year, we do

  • believe that we'll be able to show a small

  • improvements in SG and A over the next year.

  • Now for a quick run down of our balance sheet. As of

  • may 12, cash and equivalents, 841 million. Keep in

  • mind, well over half of that is not - are the

  • equivalents like debit card and credit card

  • receivables receipted to the weekend sales since we

  • closed our fiscal periods on a Sunday night, you have

  • some Friday and all of Saturday and Sundays related

  • receivables related to that. Inventories of

  • 3.025 billion. Other current assets of 520 million,

  • total current assets of 4 billion 386, net P.P.E. of

  • 6.339, other assets of 423, total asset of 11 billion

  • 148 million. On the right-hand side of the balance

  • sheet, short term net I have, Accounts payable,

  • 2.841 billion. Other current liabilities,

  • 1.433 billion, total current liabilities

  • 4.329 billion, total long term debt, 1 billion,

  • 167 million, deferred and other, 125 million for a

  • total liabilities of 5 billion, 621. Minority

  • interests of 119, stockholders equity of 5 billion 408

  • million, for a total of 11.148. As well, during the

  • quarter by the way, we did $300 million public debt

  • deal, and a couple of you had asked why did we do

  • that, it didn't seem like we had all the cash. As I

  • mentioned to you, bulk of that cash is really cash

  • equivalents as it relates to various receivables on

  • the credit and debit card side. We actually - we had

  • about 180 million of short term borrowings under a

  • commercial paper program. What we did effectively

  • taking advantage of good rate out there, we borrowed

  • 300 million, we - a 5 year fixed rate money, we

  • swapped it into overnight, and the effect of that as

  • the effect of essentially lowering our previously

  • LIBOR based pry sighing to LIBOR minus 27 basis

  • points.

  • In terms of the balance sheet, let me point out a

  • couple things. The cap ex ratio continues low an

  • strong at 18%, that is never a concern of any of

  • yours, the financial strength of the company. On

  • terms of managing our inventories and payables, again,

  • we take every term and discount and pay as quickly as

  • possible to earn those terms of discount, because of

  • our high inventory turnover, we show good accounts

  • receivable ratios. Our third quarter ratio of account

  • payable to inventories was 94%. Down from a year ago,

  • 98%. Keep in mind, this is not just merchandise

  • inventories, it also includes payables related to

  • construction in progress with contractors. If you

  • just look at merchandise papers - of course a year

  • ago we had a lot more going on than we do now,

  • although we have a lot more going on now, we had a lot

  • more going on a year ago. If you take out those types

  • of payables shs merchandise payables as a percent of

  • inventories is up 2% at 80% versus 78% a year ago.

  • This is seseasonally low period of time in the third

  • quarter.

  • Average inventories per warehouse, tweaked up slightly

  • year over year, coming in at 8.2 million per warehouse

  • or up about 330,000 year over year. Most of that

  • increase is in three categories, tobacco, as we build

  • up for pending price increases, which occurred

  • already, toys, which is principally a reflection of

  • all the electronic game stuff with X box and play

  • station, and pharmacy, an again, pharmacy has been -

  • our pharmacy sales growth has been particularly strong

  • both on the R.X. side as well as the over the counter

  • side.

  • In terms of LIFO, I note nothing new to say there. In

  • terms of cap ex, our original budget for this year,

  • 1.3 billion, down from about 1.45 billion a year ago.

  • You know, again our original budget was 35 planned

  • openings and 7 relocations, it looks like the 35 will

  • be 29 and the 7 will be 6. Most of that relates to

  • simply timing where things have been pushed into the

  • early part of next year. But we do - with that,

  • we'll see a slight reduction in cap ex. I would guess

  • our cap ex this year would be about 100, maybe even

  • more than 100 million lower than our original budget.

  • Our original budget on a net free cash flow basis was

  • to be down 200, 250 million, so that would I am employ

  • you're net free cash flow would be down about

  • 100 million negative.

  • Next topic, Costco on line, it has been profitable for

  • the last several months. Recall last year east sales

  • of 73 or 76 million, I think it was 73. First quarter

  • sales increased this year was up 35%, second quarter

  • sales increased up 109%, some of that was helped by -

  • a couple of coupons in the Costco wallet program which

  • is the equivalent of our passport coupon

  • program'summer. Third quarter sales increase without

  • any wallet items up 73%. And we would expect fiscal

  • 2002 sales to be in excess of 130 million and most

  • importantly to be profitable on a fully allocated and

  • spendsed bay expensed basis.

  • Expansion, year to date through may 25, we opened 24

  • new units and relocated three, between now and

  • September - the end of the fiscal year in early

  • September, we'll open five new units and three

  • relocations. So again for the total year, 29 new

  • locations, six relocations, and total of 35 openings.

  • In terms of the eight that we have planned between

  • this past weekend and the end of the fiscal year,

  • again, we just yesterday relocated Rancho Cucomungo,

  • California, we'll open on June 6 in Laguna [Phonetic]

  • we'll relocate our original Honolulu site in Hawaii to

  • [inaudible] on June 12, we'll open our second

  • Pittsburgh area site, Pennsylvania, on July 9. We'll

  • open a site Fredriksburg, Virginia, on July 10. We'll

  • open our tenth Texas site on July 11, San Antonio.

  • Sometime later in July, we'll open Port Chester, New

  • York, and on August 8, we plan our last relocation of

  • a year in Bakersfield, California. So with 29 net new

  • openings this year on the basis of 345, that would

  • total 8.4% unit growth, and about 9.5% square footage

  • growth, recognizing these units are a little bigger

  • than the company average, coming in around 148,000 and

  • we do relocation activities and other remodel

  • activities, which expand a little bit on a year end

  • base.

  • In terms of 2003, through the end of the calendar year

  • this year, on September 5, we'll open our third Japan

  • location in Tommasaki [phonetic], a sub burr of Tokyo,

  • that's on September 5. In September, we'll also open

  • in St. Louis, Missouri, may field heights, Ohio,

  • Tracey, California, Indianapolis, Indiana, as well as

  • a relocation in Boca Raton, Florida, and about ten

  • more unit that I haven't announced, since they haven't

  • actually started construction by calendar year end, so

  • a total of about 16 new units between September 1 and

  • Christmas.

  • Finally, before I turn it back to Beth for questions

  • and answers, let me briefly go through some things for

  • Q-4 and some very preliminary direction for 2003,

  • recognizing we have yet to start - we have just

  • started the formal budgeting process, but as bob and I

  • and others sat down to walk through the numbers, to

  • try to come up with some expected assumptions there.

  • In terms of the fourth quart, again, our guidance

  • remains from the 41 cents last year to be in the 48 to

  • 50 sent range this year. I know some of you are going

  • to call me and say you brought us down from 28 to 27

  • and came in at 28. I promise you that the 48 to 50 is

  • a good range and hope we would get to the top there,

  • but we could be in the middle or lower end and we'll

  • be just fine. That 48 to 50 sent range by the way is

  • a 17 to 22% increase year over year and that would

  • imply a 10 to 13% increase for the year which again

  • has been a transition year when we're comparing to

  • when we were flat, down 4% earnings in fiscal 2001

  • overall and flat in the first quarter of this year,

  • fiscal 2002. In terms of where we get, you know,

  • assuming we get to that range, you would - I would

  • expect to see some still year over year increase in

  • SG and A, but a better showing than we did in Q-3.

  • Gross margins showing some strength, not as much as we

  • saw in Q-4 recognizing the thing I mentioned about

  • gasoline.

  • and membership still up, you know, 3 to 5 basis point.

  • Again, the rate of increase still increasing, but not

  • the same effect given the $5 increase.

  • In terms of in a very preliminary outlook for 2003,

  • our bay assumption is going to be about 30 new

  • locations and maybe a couple more, but if we just did

  • the 30, that would be 8% unit growth and 9% square

  • footage growth. More importantly, the mix of those

  • units as we mentioned, I think I mentioned on the

  • third quarter, will be rather than again about 75% of

  • the unit that we've opened in the last year and three

  • quarters, being in new market, this would be more of

  • about a 40/60 mix new market to existing market the

  • that is again a conscious effort on our part and

  • bodies well for our bottom line. Decent gross margins

  • and good membership fee income. SG and A, the assumptions

  • there are - include the benefit of or the less

  • detriment of a mix shift in terms of where we open our

  • locations.

  • the anniversarying of these older locations in these

  • new market which I think continue to show help.

  • Continued leverage of central expenses to a small

  • amount. I mentioned the improved merchant fees at the

  • gas station are expected, and offset a little bit by

  • slightly higher health costs as I indicated in Q-3,

  • you saw that about four basis point higher.

  • with that, with the assumption of comp in the 5 to 6%

  • range, we would expect to see, you know, sales growth

  • in the 11 plus range, and we would expect that based

  • on that, and again, you can do your own analysis, and

  • this is purely, you know, back to the envelope

  • expectations now, I would expect gross margin

  • improvement to be in the 10 plus basis point range to

  • have SG and A improvement in the 0 to 10 range, to have

  • membership fees at least flat, maybe a little better

  • as a percent of sales, but again that would be good

  • given the fact that we don't raise our fees every

  • year. In fact, I was asked recently what's - with

  • what's going on with our competition and membership

  • fees, where we haven't seen, not only haven't we seen

  • the types of increases that we've shown there, but

  • we've actually seen many promotional activities

  • related to membership fees, I can assure you that as

  • it relates to promotional activity, we have limited it

  • to doing the free check mailer and new markets and we

  • have every confidence that at some point we will do

  • that, although I don't expect to see that in the next

  • few months.

  • the other - we'll get a little basis point

  • improvement also from preopening and closing costs as

  • a percent of sale.

  • So all tolled, we could see - we haven't an exact

  • goal yet, but we think it's pretty easy to do the back

  • of the envelope to see how 11, twem,% sales growth and

  • at least 10, if not 15 plus basis points of total

  • improvement on the various lines, if not even a little

  • more, we could get at least 15, frankly if not a

  • little bit more, we could get in excess of 15 percent

  • growth, but we'll share more with you as we go along.

  • This is back of the envelope outlook at this point.

  • With that I'll turn it over to Beth for Q. and A. D

  • Moderator

  • I would like to remind everyone,

  • to ask a question, press star then the number 1 on

  • your telephone key pad. We'll pause for a moment to

  • compile the Q and As roster.

  • Moderator

  • Your first question comes from

  • Daniel Ferry [phonetic] of Merrill Lynch.

  • Analyst

  • Good morning, Richard.

  • Congratulations on a great quarter. A question about

  • your - the expansion program. You fell short of the

  • number you originally indicated at the beginning of

  • the year. Was any of that deliberately cut being

  • back, slowing down to help the margins or was there

  • just delays? Since you did delay some units, it would

  • appear you should be pushing more units in the first

  • half of next year, but your rate next year is actually

  • less than in the first half than for the year as a

  • whole?

  • Richard Galanti

  • None of it was

  • deliberate. I can think of one or two units that

  • we've postponed indefinitely and I won't tell you

  • where, but in markets where we've opened, where we've

  • fallen a little short of expectations and we've sad

  • let's not add insult to injury, let's get the ones

  • working first, and that's I think one, maybe two.

  • Aside from that, the answer, it's more of just a

  • timing delay, recognizing when we put or original

  • budget together, on the 35 units, there's always, you

  • know, 10 or 12 in the last, you know, inevitably,

  • there's 10 or 12 in the last couple of months, because

  • we, you know, we're working on them, we believe with a

  • very high probability that it will occur, but when

  • push comes to shove and we're going through the

  • permitting process and Port Chester is a good example

  • in New York, that was in our original budget to open

  • in the first half of the fiscal year, and it's now

  • going to finally open in July. Now it's still in the

  • same fiscal year, but we've run into a lot of probably

  • an extra million dollars of site costs. This will be

  • capitalized as part of the construction project,

  • related to Blassing of rock on the site where we found

  • more rock than dirt frankly, and it's taking a little

  • longer. So those things happen.

  • Now, I guess, you know, usually I start off the year

  • by saying we're going to do about 35 to 38 and we end

  • up doing 32. This year we started by saying we will

  • do 35, we're going to do 29. My guess is, when I say

  • we're going to do about 30 next year, it assumes we

  • will have a budget that probably has about 35, with

  • five or six of those frankly being the ones that are

  • carry over from this year, but inevitably, same thing

  • will happen next July and August, a few will fall out.

  • So I don't see a big delta year over year. Maybe

  • there's one or two net reduction, not for any reason

  • other than that's what's on the list right now. I

  • think the bigger change is a conscious effort to have

  • our real estate people really starting about six or

  • nine months ago to start focusing on tougher sites.

  • In other words, the no brainer sites and the L.A.s,

  • and the bay areas and Seattles and the Portland and

  • long islands and the Virginias, where we are very

  • successful and we should find more locations and even

  • though we've been looking for a long time, we need to

  • double up those efforts

  • Analyst

  • Again, a related question, you once

  • said you were looking for a 10% growth rate in units

  • over let's say the next five years. You've done eight

  • this year and you forecasted eight for the next year,

  • so should we lower our forecast to 8% unit growth

  • rather than 10

  • Richard Galanti

  • I would say it's fair

  • to lower it to a 9. I don't see - I basically see,

  • you know, as you know, with all this growth, with

  • little less, you know, little tougher economy over the

  • last year, we had minus 4% earnings last year, we'll

  • be up this year, but again, that it's that transition

  • year. I'm pretty much convinced if we follow through

  • like we think we can next year and we've got the

  • momentum that carries in, not just in 2003 but in 2004

  • with some of the things we have going oranges I could

  • see that bumping up a little more, so I would say 9 is

  • a good number.

  • Analyst

  • and the 9 would give you 10 square

  • footage

  • Richard Galanti

  • Yes.

  • Analyst

  • Thanks.

  • Moderator

  • Your next question comes from

  • Charles Lee most of Deutsche Banc

  • Analyst

  • Good morning. Congratulations on a

  • solid quarter and on great press in the "New York

  • Times" yesterday. I guess my question, I've got a

  • couple hodgepodge questions. Can we touch on the

  • special order kiosk, how that's growing in the last

  • year, you did about 3.1 in sales, how is that doing,

  • how many do you have?

  • Richard Galanti

  • Okay. We have -

  • especially kiosk program is essentially in the U.S.,

  • although we plan to roll it out over the next six or

  • eight months in Canada. When we first started it, our

  • original guess and goal, and it was probably more

  • guess than goal, was that in a typical $100 million

  • warehouse, could we add incrementally, above and

  • beyond that what square footage did, could we add a

  • million dollars to the each building and in in the

  • first year we did about 70 percent of that, added

  • about roughly 130 million. Of I don't have the exact

  • numbers, the current estimate is to do close to

  • 300 million order in special order kiosk. And the

  • important thing there is that, you know, it's a test

  • to figure out what sells and what doesn't. We're

  • trying new things, we're learning - we've had some

  • surprising winners and surprising losers. Things we

  • thought were going to do well, things that we thought

  • weren't do well, we thought try it and it did well.

  • We will continue to do that. You should consider it

  • very much part of the warehouse now and we're going to

  • continue to do it.

  • Analyst

  • On the margin improvement in the

  • ancillaries is some of that being driven by a shift to

  • generic in pharmacy?

  • Richard Galanti

  • Well, we definitely

  • have strong margins in pharmacy. Some of that is a

  • shift to generics, recognizing we've set our own - we

  • set caps in our business. Companywide, we have a

  • markup limit, if you will, of 14% on branded goods and

  • 15% on private label. Clearly, though, the pharmacy

  • gross margins are closetory the high ends than other

  • departments in the company. And, frankly, even though

  • I said the high ends, we probably percentagewise are

  • saving customers more money in the pharmacy than

  • anywhere else.

  • Analyst

  • My last question, which is private

  • label, have you seen shifts into private label sales

  • away from branded and is that one of the explanations

  • for improvement in gross margin?

  • Richard Galanti

  • That's an ongoing

  • reason over the last few years for some small

  • improvements in gross margin. I don't think that's

  • the bulk of - you know, that's a small piece of Q-3,

  • if that. You know, private label sales for us are in

  • the 13 to 14% range, so it's ratchetted up a another

  • point in the last year. I - I must say, I think

  • there is probably an added benefit of private label.

  • There have been instances where even when word was out

  • that we were looking at a private label alternative,

  • lo and be hold, we found extra money from the vendor,

  • and so it is - and that doesn't necessarily stop us

  • from doing the private label, but no some instances,

  • that branded good has to compete with the private

  • label. I'll give you an example, just in terms of our

  • savings, we just in the last few months began

  • introducing a flavored sports drink called Kirkland

  • signature sports drink or whatever, something pretty

  • basic name, it's a 29% savings to our price that we

  • sell the branded sport aide drinks at, and it has

  • taken market share and with that we can see, you know,

  • greater pricing power on the branded goods, and I'm

  • not - I didn't mean to pick that one out. On

  • virtually every item, whether it was spies a few years

  • ago or chicken or you name it, we have the ability -

  • or you know, cranberry juice, we have the ability to

  • not only improve as we improve our margins saving the

  • customer money on private label, but I am professor

  • our buying power an keeping some of the savings on the

  • branded goods as well.

  • Analyst

  • Thanks a lot.

  • Moderator

  • Your next question comes from Amy

  • cost love [Phonetic] of Sanford Bernstein

  • Analyst

  • I have a couple of questions on the

  • gas business. The first one is Richard, can you just

  • go over what the basis point swing in sales is

  • required to move earnings a penny? Second, what are

  • you embedding in your Q-4 guidance with respect to

  • gas. Timely, will there be any positive impact from

  • changing the card acceptance rules at the pump or is

  • it just way too early and we won't see that until

  • 2003?

  • Richard Galanti

  • Let me do the last one

  • first. I think there will be a little bit this

  • quarter, but it will be more in the first quarter,

  • you'll start to see that 10 to 12 million I talked

  • about on an annual baicy. As it relates to the gas

  • business, let me try to quickly do this on my

  • calculator. You know, gas is a 1.3 billion for us, so

  • call it 100 million for us, rough numbers, we can have

  • a P and L link in a month of as much as $3 million.

  • Recognizing you never have a 3 million-dollar swing in

  • the same direction every month. Most times, it's a

  • lot less than 3 municipal. But you know, you could

  • make 1 million in one week and lose a half a million

  • the next week or vice versa, so - but on $100 million

  • in sales, could you have a three quarters of a penny

  • swing, which would be $6 million on an extreme basis?

  • 6 million on 100 million is 6%. So - I'm talking

  • about as a percent of gas sales, not as a percent of

  • total sales and we have seen that. We've seen our

  • gross margin on gasoline range from 13 to 14% frankly.

  • Whereas we might have need, you know, 5 or 6 cents a

  • gallon to break even. 5 or 6 September a gallon would

  • be 4%.

  • Analyst

  • Okay. And what are you embedding in

  • Q-4 guidance with respect to gas?

  • Richard Galanti

  • In our Q-4 guidance

  • I'm embedding a small level of profitability compared

  • to a very high level of profitability a year ago. The

  • leather off the ball last year.

  • Analyst

  • Okay. Great. Thanks.

  • Richard Galanti

  • So it is a decline

  • year other year. Go ahead.

  • Moderator

  • Your next question comes from

  • Sherry Eberts [phonetic]of J. P. Morgan

  • Analyst

  • Good morning. Richard, I just

  • wanted to talk to you a little more about the 2003

  • guidance that you gave. You mentioned that the SG and A

  • would be down slightly for the year. I think that was

  • sort of similar to the guidance you gave for 2002. I

  • was hoping you could talk a little more about the

  • timing of this and exactly when those new store losses

  • should start to anniversary more favorably

  • Richard Galanti

  • Well, it's - even

  • with all the knowledge that we have, which is more

  • knowledge on our business than you have, it's still a

  • little bit of a guessing game. What I can say is is

  • that, you know, the you know, in 2001, we had 80% new

  • market openings. In 2002, while they improved year

  • over year, the aggregate lo was greater because they

  • were open for a whole year, not a of half a year, so

  • in 2003, we're finally now on a full year to full year

  • comparison, they'll be helped. In 2002, the year that

  • we're currently in, we've opened up again a large

  • number of new openings, but it wasn't 80% new markets,

  • it was 65%, so that delta should still hurt us next

  • year because again it will be a full year comparison

  • versus a partial year comparison on those, but not

  • hurt us as much as the 2001 hurt us and 2002. In

  • 2003, we again are going to improve that analysis a

  • little bit by opening up about the same number of

  • units, but again a focus on units that are profitable.

  • I can tell you and I don't have the exact numbers in

  • front of me, but if I had to look at, you know, the

  • last five years of new market units versus existing

  • market units, what do they do in the first 12 months,

  • recognizing those first 12 months generally will

  • overlap the fiscal year? Because they don't all open

  • on day one of the year. That on a pretax P and L at the

  • warehouse level, we could make as much as 2 million in

  • a unit but let's say make 1 million to 1.5 million in

  • an existing market and we could lose the same in a new

  • market unit, so if we switched, you know, eight to ten

  • units from new market to existing market in a given

  • year, let's say eight, that's eight over the next 12

  • months, recognizing these are partial years though,

  • but in the next 12 months, you might have eight units

  • that instead of losing call it 1.5 million say

  • 2 million each even, so you're safe that 16 million

  • and then you have 8 units making a million each or a

  • little more than a million each, so you have about 20,

  • $25 million swing there. Again, that's how I can best

  • explain it off the top of my head.

  • Analyst

  • Okay. And then secondly just on the

  • gross margin improvement for 2003, is most of that

  • just the executive membership improvement or what else

  • is factoring into that?

  • Richard Galanti

  • The executive member

  • will still be a negative year over year, but a whereas

  • in 2001 year over year it was like 15 or 18 basis

  • points, in 2002, it's about 14 trending down hopefully

  • in the quarter a little bit next quarter, you know,

  • let's say it's 5 to 7 next year, so it's less - we'll

  • have less to pick up there. I would assume, since

  • that - for the year this year it hasn't been a great

  • gas year, I don't think it could be any worse next

  • year, but I've been proven wrong before, but let's

  • assume we get a little bit there, I sthil think you're

  • going to find the bulk of our improvement on the core

  • business and you know, it's funnily, when I'm asked

  • over the years why can't you guys get a little more

  • margin, then we get a little more, everybody says, are

  • going to hurt your competitive situation? I can

  • assure you we will do nothing to hurt our competitive

  • situation. If anything, our toughest competitor is

  • Jim 16 that goal [Phonetic] even with the kind of

  • improvements we've shown, recognizing there are a

  • little extra benefits in Q-3 relating to gas year over

  • year and things like that but the fact of the matter

  • is, I have no worry and personally I have no worry

  • that we can't achieve and remain very competitive with

  • the buying power that we have, with the global

  • sourcing that we're doing, with a lot things we're

  • doing.

  • Analyst

  • Okay. Good. My last question, I

  • was wondering if you could talk about renewal trends

  • in last year's new markets and just any comment on the

  • broader offering that you did for the new memberships,

  • if you viewed that as a success and is that part of

  • the operating plan going forward? I am

  • Richard Galanti

  • I'm sorry. I missed

  • that part of that it was breaking up on me.

  • Analyst

  • In terms of the renewal trends in

  • last year's new markets and then, if I remember

  • correctly, you extended new membership to a broader

  • geography, and I was wondering how you felt that went

  • and if you would use that going forward.

  • Richard Galanti

  • I think in terms of a

  • broader geography beings I think in some of the new

  • market we went out geographically, 20 miles instead of

  • 10 to get to a trade area. I don't think there's been

  • a big change there, partly just depends on how big

  • that trade area and how far people have to travel in.

  • What we've seen historically is about a 30% renewal

  • rate on the first year free beast, and it's

  • interesting, sometimes, if I use as a bench market the

  • average number of free beast we do in a new warehouse

  • let's say over the 10 weeks prior to opening and 8 to

  • 10 weeks post opening, I would sale the average is

  • probably 60,000 free beast, so a year later, 30% times

  • 60,000 is 18 or 20,000. It's interesting, when we

  • signed up 100,000 free beast, as we have, we find the

  • renewal rate slower and with we sign up 45 or 50,000,

  • we find the renewal rate slight live higher, some

  • range of paid sign ups a year hence, while there's a

  • range, it's a smaller range than that 50 to 100,000

  • free beast. It's really not been a lot of change in

  • that that we've seen over the last couple of years.

  • the free membership, when we go into somebody else's

  • market, the free check mailer does work and we'll

  • continue to do that. I think the other pro mowingal

  • thing that we - promotional thing we do as you know,

  • relates to the summer passport program that was just

  • sent out. If any of you didn't get it, feel free to

  • call or e-mail me and we'll get you 1 and the winter

  • wallet which is essentially the same thing although

  • over a shorter number of weeks. Between the two, I

  • think we cover about 18 or 20 weeks, 12 in the summer

  • and eight in the winter, and that's been pa very

  • successful program for us. It's a way to take the

  • monies at that vendors are willing to give us to

  • reflect directly in 100% in the price of their goods

  • and to drive their business and our business at the

  • same time. And increase frequency, so I think you

  • will see - continue to see us do those things as

  • well.

  • Analyst

  • Okay. Great. Thanks very much.

  • Moderator

  • Your next question comes from may

  • yen [PHONETIC] Salomon Brothers

  • Analyst

  • I have two questions on foreign

  • exchange. The first one is in terms Q-4, what sort of

  • aassumptions do you have in terms of the Canadian

  • dollar and I would expect you would see some sort of

  • benefit if the currency remains where it is, and if

  • you talk about the impact to comps and also

  • profitability.

  • Richard Galanti

  • Well, you know,

  • frankly, on Canada, even though it has historically

  • trended down, ten years ago the Canadian dollar was 85

  • or 86 cents, it troughed about at 62 cents a year ago

  • and it's now in the mid 60's, sick 6 I at this 4 lish,

  • 63, 60 four-ish, so it's come up a little from its

  • low, we frankly assume whatever it was last month it's

  • going to be this month and change it accordingly.

  • Let's assume it improves a little bit. Canada, we

  • probably had a bigger poor economy than we have had in

  • the U.S. frankly and we've seen - so we've seen

  • relatively slow growth up there. It has picked up a

  • little bit. Our budgets assume a continued slight

  • pickup income ps up there from its current low, you

  • know, 3 or 4 percent. But not a lot.

  • Analyst

  • Okay. So the fourth quarter

  • guidance that you have already assumed some sort of

  • benefit

  • Richard Galanti

  • Our fourth quarter

  • guidance assumes very little benefit, if any, from

  • that.

  • Analyst

  • kay. Thank you.

  • Moderator

  • Your next question comes from

  • Todd slater of Losard[Phonetic]

  • Analyst

  • Thank you. Richard, you talked

  • about the expectation of lower gas profitability in

  • the fourth quarter I guess versus last year's

  • comparison. What does this translate to in terms of

  • your expectation on year over year change in gas

  • prices, what are you have assuming? I

  • Richard Galanti

  • Todd, frankly, your

  • guess is as good as mine on that. You know, we - for

  • whatever reason, last summer was, you know, as bad as

  • Q-3 was last year, Q-4 was better than it was bad, the

  • prior quarter. While we're starting off profitable,

  • we don't expect to be at a million plus a week in gas

  • profitability. As of today, our current assumption -

  • bob actually has preliminary numbers from Paul lay

  • thumb, is that gas prices will come up a little bit

  • but not a lot, 5, 10 cents is what I'm reading,

  • whereas right now they're down 20, 25% from last year.

  • Analyst

  • The pricing obviously has impact

  • on your view of gas profitability, right?

  • Richard Galanti

  • You know, it's

  • interesting, a year ago, the trends that we had seen,

  • recognizing, we're now experts'gas business because

  • we've been doing it for four or fooifs years, what

  • we're experts in is selling a lot of gas. Early on

  • what we saw trendwise is because we turned our

  • inventory so fast in gas, literally every day,

  • compared to the guy down the street turning it every

  • five or six days, when prices were rising rapidly,

  • like 3 or 4 cents a gallon per day for a week or two

  • in a row, that the guy down the street was pricing off

  • of cheaper gas than they had bought five or six days

  • ago. In doing so, when prices were rising, we saved

  • the customer less and in many instances lost money.

  • Conversely, when prices were falling, because of our

  • very fast turn, we saved the customer more and made

  • more money. So it was either both bad things or both

  • good things. Pair par that was logical based on what

  • we saw.

  • In the last year, that logic hasn't occurred and part

  • of that is that if anything, we've probably seen a

  • little less competition out there in gas pricing. I

  • don't know if it's the pressure and the publicity that

  • the refiners, you know, the argument that the refiners

  • are making all the money in the refinery and not

  • making money at the retail branded gas pumps. What

  • ultimately our view and certainly Jim's view as

  • impatient people like me and bob and I have continued

  • to say to him, we have to do something because we're

  • losing money this month, his feeling was and he seems

  • to have been proven right so far is is that, your

  • know, operators like Costco can weather that storm and

  • we'll be around. I think what you're finding out

  • there is that there is a little less competition both

  • from the majorrings and the independents, which has

  • helped us even when prices have risen or fallen. But

  • not helped us as extreme as they had before or hurt as

  • as extreme as they had before.

  • Analyst

  • Okay. And does your fourth quarter

  • guidance include a likely positive 1 cent a share or

  • so LIFO adjustment that you talked about?

  • Richard Galanti

  • My gut tells me yes,

  • but we'll see that if not a slightly bigger negative,

  • even with profitable gas not near as profitable as

  • last year. We could be profitable and 1 to 2 cents

  • profitable next year in Q-4, but I also have

  • confidence in our margins overall that we should be

  • okay, but all that - all the things we just talked

  • about are baked into that 48 to 50 cents range.

  • Analyst

  • Okay. Do you care to comment at

  • all about sort of the current comp trends given that

  • that a lot of retailers seemed to be a little below

  • plan this month

  • Richard Galanti

  • We're 5 to 6 I would

  • expect for the month. So no change.

  • Analyst

  • Thanks a lot.

  • Moderator

  • Your next question comes from

  • Debra WeinSmith [phonetic] of Salomon Smith Barney

  • Analyst

  • Good morning, Richard, a few quick

  • questions. You focused on the question of cost

  • reduck. Are we seeing any improvement in preopening

  • cost per club especially as you're opening new clubs

  • in existing markets?

  • Richard Galanti

  • You will see - every

  • year we - I know Jim's talked about with operators

  • how can we reduce preopening by 100,000 a warehouse.

  • The reality is when we go into new markets, it's more

  • expensive, so to the extent the mix changes, I would

  • expect that our budget would be a little less next

  • year per warehouse, recognizing fully a third of the

  • preopening is not just new warehouses but relocations

  • and when we do a major remodel activity.

  • Analyst

  • Okay. And then on the pharmacy

  • area, you talk about that as being particularly strong

  • with a lot of competitors adding pharmacy counters,

  • what would you kind of indicate as driving that

  • business in the Costco clubs

  • Richard Galanti

  • Two things. One

  • thing, but then I'll break it into two things. It's

  • pricing. If you look at the - as I understand, just

  • on first of all the RX, the prescription side of the

  • business, in the typical chain pharmacy in the

  • country, fully 90% of their prescriptions are under

  • negotiated plans with company programs. At Costco,

  • it's 50/50. What that means is is that anybody that

  • has to pay their own medicines has to come to Costco

  • because of the savings. On the pricing - pricing

  • savings is more extreme on the over the counter. I

  • remember a year or so ago when there was yet another

  • wave of political news about the government was going

  • to focus on driving down the cost of prescriptions and

  • I was getting calls from people saying, you know, on

  • Medicare or Medicaid, isn't that going to hurt our

  • business because everybody will be on the same price

  • on certain things and that was a goat yes and I asked

  • Charlie burr net, our senior V.P. of pharmacy

  • operations, and his first out of the box comment was

  • over the counter drives our business. Whatever we

  • save the customer on the pharmacy, we save them

  • multi-fold on the over the counter. We're so

  • incredibly low. You can tell you a very anecdotal

  • personal experience.

  • I was in a - I won't mention which one, but a chain

  • pharmacy in town a couple months ago and just needed

  • - are run out of an antihistamine or allergy pill and

  • bought collar trim ton, a 24 back for $5.99, let's

  • say, $6.99, $4.99, whatever it was, I was in Costco

  • subsequently and bought a 600 count of the signature

  • generic, two, 300 count bottles, for the same price,

  • within a dollar. Now that's extreme, but it tells

  • you, I can assure you that if you saw a 600 count

  • generic at a chain store, you would find it at two or

  • three times that $4.99 price.

  • So on the - on the private label stuff, we're able

  • to save substantially more because that's where

  • frankly traditional retailers make a lot of money.

  • Analyst

  • Okay. The last question is you

  • mentioned that the clubs you're opening are large at

  • 148,000 square feet. What is the extra square footage

  • going to?

  • Richard Galanti

  • It's really going to

  • everything. It's going to an expanded fresh foods,

  • wider aisles frankly, the ancillary businesses,

  • expanded tire center the I would say all of the above.

  • And general merchandising. The freezers and

  • refrigerators are a little bigger, few extra doors.

  • Analyst

  • Thanks so much.

  • Moderator

  • Your next question comes from

  • David Chick [phonetic] of sun trust Waubanson

  • [phonetic].

  • Analyst

  • Hi. How are you. Only one remaining

  • question for me. In the core groups margin, 30 basis

  • points that you mentioned, was there anything outside

  • a mix shift that you can talk about? You mentioned

  • mix shift when you were going through that, but

  • anything sort of inside each category? Thanks

  • Richard Galanti

  • The glaring big thing

  • was rather than mix shift, there's a little mix shift

  • because fresh foods is comeping at this greater number

  • than the rest of the core warehouse, so there's a

  • little mix shift, but more important is the strength

  • in fresh food margins. I think there probably were a

  • couple examples, David through the quarter. I gave

  • you have the example a couple years ago on muffins,

  • $4.99 a dozen muffins was a great price point that we

  • allowed ourself to go from a 12 to 6 margin on a fully

  • allocated muffins, simply by maintaining a price for

  • eight years. We have relooked at a couple things

  • similarly in fresh foods where we are so below the

  • market and we've hurt ourselves because we've been so

  • strict, but those are small examples. The bigger

  • thing is is that you know, there is great leverage in

  • - if you could run your produce department at a

  • higher volume, and we are because of global sourcing

  • frankly of produce, even a small change in higher

  • volume translate well to the bottom line in grows

  • margin, fully allocated gross margin, because you have

  • less spoilage, less labor in picking through the

  • spoilage. It's even more extreme in backry, where,

  • frankly, I think as good as our bakeries are, some of

  • the items got stale and we saw great pickup in the

  • last few months in bakery. Go connected out some of

  • the Danish, they're bigger and better, they have more

  • sprinkle stuff on top, everything is bigger and

  • better. On the 12 pack of Danish, we actually raised

  • the price point but kept or lowered the price per

  • pound or price per ounce because the stuff is 30%

  • larger, so it's a better value, better item, all the

  • stuff we talked about.

  • Analyst

  • Thanks.

  • Moderator

  • Your next question comes from

  • Robert Tumy [Phonetic] of R.B.C. Dan Rausher

  • [Phonetic]

  • Analyst

  • Good morning. A couple questions.

  • Richard, on comps, you talked about geographic

  • performance of comps. You've seen some strength

  • recently, it looks like in New England and the

  • Midwest. How much of that is do you think new stores

  • or how much of that is market share? Can you comment

  • on that?

  • Richard Galanti

  • Well, on a comp basis,

  • of course, it's not new stores. Other than the fact

  • that I think new stores - I'll give you an example,

  • Chicago. When we first opened in Chicago, we have

  • five or six in Chicago, when we opened the first

  • couple in Chicago, frankly, they start off a little

  • slower than we planned. Once we got the third and

  • fourth units and we became a bettory known name in

  • that market and more importantly, when we opened I

  • think it was Lincoln park, which we kind of considered

  • the flagship location for us in that market, a great

  • awe fluent area, we saw all of them pick up faster, so

  • there is something to that critical mass, even though

  • we don't have the types of efficiencies that a

  • traditional retailer would have because we don't

  • advertisement we don't have those kind of

  • efficiencies.

  • What was the other part of the question?

  • Analyst

  • Well, market share relative to, you

  • know, -

  • Richard Galanti

  • Clearly it's market

  • share. I think in the case of the Midwest, it's

  • probably more the fact that they're immature units

  • growing and in the northeast it's market share.

  • Analyst

  • Against your traditional competitor

  • up there?

  • Richard Galanti

  • Against everybody. It

  • helps, you know, while we probably didn't get as much

  • benefit as target and wall mortgage did with Kmart's

  • problems, it can't hurt. I think you know, frankly,

  • when you see, if any of you caught that date line or

  • 20/20 special a couple - a week ago on the

  • supermarket industry and the dating of meat products,

  • meat and poultry products, we think that as bad as

  • that hour-segment was on the retail supermarket meat

  • industry, it helps you, and it's one of our signature

  • areas, and fortunately, we think we do a good job

  • there and I think that all those things help us. And

  • it helps us when we get Levis direct and it helps us

  • when we buy tight list golf balls. Our relationship

  • with the likes of well known, high quality names like

  • Levi, versus having selling a limited amount of Levi

  • when we were diverting is a tremendous boost to our

  • business and is driving market share.

  • Analyst

  • the other question I have is

  • long-term store expansion plans. Your talking about

  • your 2003 projections a little while ago. At one

  • point you thought you could basically double your

  • store base. I forget what actually year that was off,

  • it was 19 or 2000, but are you still on track with

  • that?

  • Richard Galanti

  • You know, we just went

  • through that process literally on the back of an

  • envelope. We took a big - a blackboard and went

  • through every market with the map of the U.S. and went

  • through with the operators, and right now I think we

  • have 289 or 290 locations in the U.S., and the feeling

  • is is that if we continue to figure out what we do and

  • evolve and continue to grow and continue to

  • infiltrate, which is important, we think that Jim just

  • the other day said the 28, 290 can be 600. Now let's

  • assume it's 500, for more reasonableness, I think that

  • - we are optimistic about that. We believe we can

  • continue the same market share.

  • What's probably given us a positive feeling

  • domesticically is that in new markets, we're doing

  • fine. Saleswise, recognizing you lose money in the

  • most of them for the first couple, two, three years,

  • but more surprising and more gratifying I guess short

  • term is is that we think that we can penetrate and

  • saturate our existing markets to a higher level than

  • we ever thought possible. We opened up two units in

  • the western Washington a year and a half ago,

  • Pieolo [phonetic]and Burlington, Burlington being

  • about 50 or 60 miles north of Seattle and Pieolo

  • [phonetic]being 10 to 15 miles south and east of the

  • airport in Seattle, and here are two markets where -

  • and they were 10 to 15 miles away from the nearest

  • Costco in each direction. In both instances, he they

  • averaged in their first 12 months, $100 million, with

  • about 25 million being cannibalized sales, so in a

  • market where we have strong gross margins, because we

  • dominate the market, and we did $75 million with lower

  • preopening because we don't do the free check mailer,

  • so I think that that - those examples are reason as

  • extreme if not more extreme in L.A., so those are the

  • assumptions that are built into that as well as the

  • assumptions that we'll keep getting vendors to sell to

  • us before and keep figuring out what's the next

  • special order kiosk item or what's the next ancillary

  • business.

  • Part of that is the faith we have in ourself that

  • we'll continue to evolve.

  • Internationally, I still look at that as over the next

  • five years a step our toe in the water type of

  • concept. We will continue to grow the U.K. as fast as

  • we can. In early May, we opened our 12th, 13th, and

  • 14th locations. I think we have one more before the

  • calendar year end. But because of restrictions and

  • planning and zoning over there, we probably won't get

  • more than four or five openings a year, even though we

  • would probably like to do five or eight a year. Asia,

  • is still an unknown. In the case of Korea and Taiwan,

  • where we have five and three units respectively,

  • neither market will ever be more than 12 or 15 units

  • each. Japan is the big question mark.

  • Original plan was in the first five years to open five

  • or six units. We're now in the beginning of our

  • probably about the beginning of our third year, we're

  • getting ready to open our third unit. We'll lose

  • money for the first five years. We will see if we can

  • make it work. We're encouraged by the fact that our

  • second units, its one in toak Tokyo, started off and

  • is doing quite a bit better than our first unit, but

  • we haven't proven anything this. My assumptions from

  • going to 290 in the U.S. to 580 or whatever, I think

  • it's probably - I'll call it assertive, not

  • aggressive. But, what it's not 580, it's 500, I think

  • that would still be healthy.

  • Overseas, my guess is you're talking for the next few

  • years, four to eight units a year total. Hopefully

  • growing to 10 or 15 units a year in years 6 through

  • 10.

  • Analyst

  • Okay. Great. And just - I think

  • you answered - last question was new products. I

  • think you kind of answered that. Do you still feel

  • confident about your ability to in know elevate

  • merchandisingwise?

  • Richard Galanti

  • Absolutely. You know,

  • I remember when the 8 track became a cassette, I never

  • thought they would have anything beyond a cassette,

  • how can they ever improve technology? I think that is

  • anecdotal to our business. Every buyer has a list

  • that they are measured on every year of getting

  • vendors that won't sell us, whether it's Godiva

  • chocolate or Estee Lauder perfumes, whatever it may

  • be, and recognizing we won't be successful in some of

  • these, but some of the years we thought five years ago

  • we wouldn't be successful n we are and every buyer is

  • thought to in know elevate the, to drive the business,

  • to go to trade shows, so I don't think that that

  • mentality with change.

  • Analyst

  • Great. Thanks very much.

  • Moderator

  • Your next question comes from

  • Adrien Shapiro of Goldman Sachs.

  • Analyst

  • Thanks. I'm just wondering perhaps

  • with continued gross margin expansion opportunity and

  • the start of potential SG and A leverage, what do you

  • think we should be thinking reasonably in the long

  • term EBIT margin target for Costco

  • Richard Galanti

  • Let me do it instead

  • of EBIT - or I'll do pit, pretax earnings. You know,

  • if you look back ot our annual report, I think there

  • was one year where we peaked at a time 3.3% pretax

  • margin, a couple years we were at 3.2. Last year we

  • were 2.9. This year, we'll be around 3. You know, in

  • reading between the lines here, we feel and Jim has

  • stated, both privately at budget meetings and

  • publicly, that we deserve to make more money and we

  • have created a great franchise, we save customers a

  • lot of money and shareholders are one of our

  • stakeholders, but we're going to do it on his time

  • schedule, which we all understand as well and not to

  • hurt our competitive advantage.

  • That being said, he has said that he sees no reason

  • that over the next five years we can't see a number,

  • you know, in the closer to a mid 3 number. Whether

  • it's 3.4, 3.5, or 3.6, I can't say. We have to first

  • figure out how to get from 3.0 to 3 - or 3.1 plus, we

  • can do that. But I would say that our own internal,

  • you know, it doesn't do - we can all do the back of

  • the envelope to say, on, you know, 11 or 12 percent

  • sales growth or 10 to 12 percent sales growth, how

  • many basis points do you need to get, you know, about

  • 16.5% earnings growth, which would translate into 15%

  • E.P.S. growth. Doing that base case, you need about 9

  • or 10 basis points a year over the next five years,.

  • I think we can easily get that based on our own

  • budgeting, but it's - again, one of our problems is

  • we're always focused on basis points and I think we

  • should be, but there can be a volatility that one

  • quarter versus the next. You've got a couple of basis

  • points change. I think overall we're going to be good

  • Analyst

  • great. Thank you for.

  • Moderator

  • Next question comes from

  • Danielle binder of Buckingham research.

  • Analyst

  • It's Dan binder. A couple

  • questions. You commented a new product store

  • activity, international, just can you give us a little

  • more detail year to date where you are on new stores

  • and also with fewer stores opening up for the total

  • year, what would you be looking at for preopening and

  • should that allow us to get to the higher end of

  • guidance? It seems that would be the case.

  • Richard Galanti

  • You know, our guidance

  • reflects all our knowledge right now. So I - and

  • again, I - I know that a couple of you are saying

  • guidance, they've got us down to 27 so they can come

  • in at 28. I've got to tell you, earnings during the

  • quarter, 2, 3, accelerated and on March 5, when we had

  • our conference call, we were three weeks into the

  • quarter and frankly I was hopeful to get to 27 and

  • felt more comfortable about 26, but we - you know, we

  • performed.

  • I think that if I - as I look at Q-4, all the things

  • we're doing are embedded in the - maybe preopening is

  • a couple million less than I thought on March 5, but

  • there's also, I hadn't focused as much on the strength

  • of gas profits. You know, there's 10 things that each

  • go, five in each direct, so I don't think there's any

  • change in our expectations right now

  • Analyst

  • On the new store productivity year

  • to date

  • Richard Galanti

  • The new store

  • productivity. I'm sorry. We're probably more than a

  • half - say probably somewhere in the 4 plus million

  • dollar range, maybe 5 or 6 million worse than our

  • original budgets for the year. On the stores that

  • we've opened, recognizing that that will translate

  • probably into being closer to even given that we've

  • opened a few less units.

  • Analyst

  • 4 to 6 million on a total basis

  • Richard Galanti

  • Pretax P and L worse than

  • our original budget on the 29 units. And again, many

  • of these are new market units that are, you know, we

  • try to be reasonable but reasonably aggressive on our

  • assumptions and doing a little bet.

  • Analyst

  • Okay 689 the comp plan for Q-4

  • continues to be 5 to 7.

  • Richard Galanti

  • Comp 4 is still in the

  • 5 to 6 range.

  • Analyst

  • Great, thanks.

  • Moderator

  • your next question comes from

  • Barbara Miller of federated Kaufman

  • Analyst

  • Thanks. Two questions. One on your

  • kind of philosophical on the expense structure. If

  • you look at your expenses over the last few years, on

  • a variety of reasons on a square footage basis went

  • off now they're starting to level off. Over the next

  • couple of years, do you see any major changes in the

  • business that would ratchet up the expenses from that

  • standpoint or is it fair to say that you're at a point

  • that's more level because of the mix of some of the

  • more labor intensive businesses? And I have another

  • question as well

  • Richard Galanti

  • I think on that one,

  • with the exception of health and insurance costs,

  • which are going up, but again, I think that's a less

  • - that detriment is smaller one like when we

  • introduced A.M.X., there's nothing conscious object

  • our part, the conscious thing or our part is the gas

  • thing that should help us, kind of an offset to

  • insurance. No, I would hope and expect to see it go

  • the other way. Again, we are our own - our toughest

  • critic when it comes to spends control. At the same

  • time, I was talking with Jim yesterday, I said, you

  • know, 1 of the questions that we ask our self and we

  • get, on per basis comp, why didn't we see - I can go

  • through all the explanations. Buff he reminds me, he

  • said this morning, let not forget that, you know, he's

  • the one that's at the same time he's pushing

  • warehouses to control labor, he's the one that when he

  • visits eight warehouses a week around the world, is

  • yelling at them to say I want more labor up front,

  • customer service is important because that's how you

  • drive market share, so I think we do a good job of

  • controlling things. There's no bottom of the scale

  • increases that kills you for a year or two. They're

  • no more big thing like an A.M.X. program, so yes

  • you're right with the small exception of health care.

  • Analyst

  • the other question is on inventories,

  • you explained some of the changes. Should we expect

  • to see turns level with last year going forward into

  • the fourth quart of next year?

  • Richard Galanti

  • I would - I mean, my

  • guess is assuming the 5 to 6% comp continuing, I would

  • guess that's probably level in Q-4 and improves a

  • little next year, in part because of the mix change in

  • new warehouses and the fact that 30 warehouses on a

  • bigger basis, half a point lower.

  • Analyst

  • Okay. Great. Thank you.

  • Moderator

  • Your next question comes from

  • sally Wallich [Phonetic] of lag mason [phonetic].

  • Analyst

  • Good afternoon. Just one question.

  • Richard, could you talk a little bit about your

  • experience when a regular member becomes an executive

  • member, what happens to spending and so on.

  • Richard Galanti

  • When a regular member

  • becomes an executive member, first they pay us 55

  • extra dollars, we can't lose sight of that. In the

  • first year, assuming they've been a member for a

  • number of years, in the very first year the comps

  • improves into the mid teens - I'm sorry in the first

  • year, it's actually a little higher than that, in the

  • very high teens or very low 20's and then it levels

  • back off at a normalized rate of growth but at a

  • higher base. Now when you do that initially, you get

  • hammered by your highest, you know, the guy that's

  • coming in and already going to earn on his current

  • purchases a $200 rebate, but even at that level, he's

  • going - that can be unprofitable for a number of

  • years, but slightly unprofitable. We've now in our

  • view done the adverse selection and, you know, have

  • already felt the pain of adverse selection, where it's

  • the guys already making the full 200 to $500 rebate.

  • We've now getting people in that are also going to

  • earn call it a $55 rebate, but we have the money

  • early. There's some slippage in the fact that not all

  • rebate checks ever get cashed, although we try to get

  • them cashed and they spend more. We see a positive

  • net of it.

  • Analyst

  • Great. Thanks a lot.

  • Moderator

  • At this time there are no further

  • questions.

  • Richard Galanti

  • Okay. Well thank you

  • everyone.