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Operator
Ladies and gentlemen, thank you for standing by, and welcome to the Ciena Fiscal Q4 2019 Financial Results Call.
(Operator Instructions) Please be advised that today's conference is being recorded.
(Operator Instructions)
I'd now like to hand the conference over to -- today to Mr. Gregg Lampf, Vice President, Investor Relations.
Please go ahead.
Gregg M. Lampf - VP of IR
Thank you, Sharon.
Good morning, and welcome to Ciena's 2019 fiscal fourth quarter and year-end review.
With me today is Gary Smith, President and CEO; and Jim Moylan, CFO.
Scott McFeely, our Senior Vice President of Global Products and Services will join us for the Q&A portion of today's call.
In addition to this call and the press release, we have posted to the Investors section of our website an accompanying investor presentation that reflects this discussion as well as certain highlighted items from the quarter and fiscal year.
Our comments today speak to our view on current market dynamics and how we're addressing the opportunity in front of us, our Q4 and fiscal 2019 performance as well as a discussion of our long-term financial target and near-term outlook.
Today's discussion includes certain adjusted or non-GAAP measures of Ciena's results of operations.
A detailed reconciliation of these non-GAAP measures to our GAAP results is included in today's press release.
Before turning the call over to Gary, I'll remind everyone that during this call, we'll be making certain forward-looking statements.
Such statements, including our guidance and long-term financial targets are based on current expectations, forecasts and assumptions regarding the company and its markets, which include risks and uncertainties that could cause actual results to differ materially from the statements discussed today.
These statements should be viewed in the context of the risk factors detailed in our most recent 10-Q filing and our upcoming 10-K filing.
Our 10-K is required to be filed with the SEC by December 30, and we expect to file by that date.
Ciena assumes no obligation to update the information discussed in this conference call whether as a result of new information, future events or otherwise.
With that, I'll turn it over to Gary.
Gary B. Smith - CEO, President & Director
Thanks, Gregg, and good morning, everyone.
Today, we reported strong fiscal fourth quarter results, rounding out an extraordinary year of top and bottom line financial performance and leading market share gains.
For the full fiscal year, we again delivered industry-leading growth and profitability, including 15% revenue growth and greater than 50% growth in adjusted EPS.
We delivered 13.1% adjusted operating margin for the year and took important steps during the year that will drive continued leverage and improvement.
We also had a very strong year for cash generation, with more than $413 million in cash from operations, ending the fiscal year with over $1 billion in cash and investments.
We frankly had a phenomenal year by any measure, highlighting our clear market leadership, and most importantly, positioning us to continue delivering profitable growth going forward.
We are entering 2020 with tremendous confidence and have strong visibility into our business, prevailing market dynamics and key customer relationships.
We are the industry's clear innovation leader and have an enviable competitive position with our technology leadership.
Our diversification and global scale have created a balanced and resilient business and one that has consistently outperformed the market and our peers, even in the face of short-term challenges in any particular geography, segment or customer.
Our deep understanding of industry dynamics and customer behaviors has enabled us to provide both short-term guidance and longer-term forecasts that we have consistently met or exceeded.
While there are some well-documented headwinds as we head into 2020, we have taken them fully into account and balanced them against the positive drivers of our business, giving us confidence in our view towards continued faster-than-market growth and bottom line expansion.
In fact, this confidence has also positioned us to increase certain of our long-term targets, which Jim will discuss later in this call.
Overall, the fundamental demand drivers for our business remain very compelling, and the industry dynamics are largely unchanged from the past several quarters.
Specifically, we continue to see strength in customer spending in North America and EMEA.
And this is particularly true with our service provider customers.
Despite a relatively flat overall spending environment, we continue to build on our relationships to win new business and execute on our recent awards, giving us strong visibility to growth within this customer segment in 2020.
Asia Pacific continues to present growth opportunities, and our outlook there remains positive despite some challenges in certain geographies during fiscal 2019.
With respect to India, like other companies, we saw a meaningful reduction in revenue after a couple of years of very aggressive network build-outs and a fluid regulatory environment.
Given our position in some key accounts there and our overall competitive position, we have a good line of sight to modest growth in the India market in 2020 compared to 2019.
Regarding our webscale customers, we are now clearly an established incumbent in several key accounts, and we broadened those relationships considerably in 2019.
This led to our greater than 50% market share in the global DCI market.
This strong market position has benefited our business meaningfully.
Direct sales to webscale customers grew 40% year-over-year, representing 22% of total revenue for the year.
Going forward, we believe that webscale spending will continue to grow, although at a more moderate rate than recent years.
However, we fully expect to maintain our DCI market share in (inaudible) and beyond.
More broadly, we're seeing increased engagements and opportunities across multiple market segments as customers continue to pursue a flight to quality to strategic partners who offer leading technology and engagement models on a global basis, and those with the financial strength and stability to deliver innovations over the long term.
Overall, we are operating in a demand environment that reflects significant network traffic growth and automation needs.
These dynamics are driving the transformation of network architectures, and this represents a great market opportunity for Ciena.
And we have a unique and favorable position within high-growth areas of our markets where we've made significant strategic investments over the last several years.
A year ago, we explained how our innovation, diversification and scale enabled us to address these key opportunities, and we proved that ability in fiscal 2019.
Nontelco revenue grew 25% year-over-year, led by our growth with webscale customers.
We continue to advance our innovation leadership in optical with a very healthy business that grew nearly 17% in fiscal 2019, and we expect that business to grow even stronger.
On the development of WaveLogic 5, our next-generation coherent optical modem, we've made great progress and are very pleased with the performance we're seeing.
Customer demonstrations during the recent Vectors Technology event at our Ottawa lab were extremely well received.
We remain very confident that we will be first to market with an 800-gig solution, in fact, well ahead of any other commercial offering.
Customers, obviously, share in this confidence as engagements continue to ramp, including POs already in-house from several of them.
As such, we are on track to have Wavelogic 5 in customers' hands in our fiscal Q1 and continue to expect revenue momentum to begin in Q2 with more material revenue in the second half of 2020.
At this time last year, we also noted that we would augment our Packet Networking capabilities to expand our addressable market in IP/Ethernet as the market grows.
We had a record year in our Packet Networking segment in fiscal 2019, with revenue growth of nearly 23% year-over-year, and we are aggressively attacking this space with our Adaptive IP solutions.
Already deployed with 2 global Tier 1 customers, Adaptive IP is designed to be automated, lean and open for a simpler and more cost-effective means of scaling access and metro networks versus traditional complex and expensive routing options.
At Vectors, we received resounding feedback that our Adaptive IP solution is just what customers need to evolve their layer 3 applications.
And finally, this year, we reinforced our commitment to building out our intelligent automation software business as service providers look to tackle service and network complexity across the globe.
Revenue from our Blue Planet business doubled in fiscal 2019, meeting our annual target.
This revenue growth included some significant customer wins, including with Vocus in Australia, where our entire Blue Planet software portfolio will play a critical role in their network transformation.
We also recently closed the acquisition of Centina, a leading provider of service assurance analytics and network performance management solutions.
This rounds out our software capabilities to enable closed-loop automation and positions us for even greater opportunities heading in 2020.
As we leverage our technology leadership and investment capacity, we continue to have the most compelling portfolio today and the most credible and robust road map for those going forward.
Coupled with our global scale and diversification across geographies and customer segments, these advantages are directly driving our strong market share gains and differentiated financial performance across the business.
With that, I'll turn it over to Jim.
James E. Moylan - Senior VP of Finance & CFO
Thank you, Gary.
Good morning, everyone.
Q4 marked a strong end to an extraordinary fiscal 2019.
Total revenue was $968 million.
Q4 adjusted gross margin was 43.8%.
Adjusted operating expense in the quarter was $295 million.
This was higher than expected due largely to higher variable compensation tied to our strong performance in the quarter and the year as well as a one-off charge for doubtful accounts in Latin America.
With respect to profitability measures, in Q4, we delivered adjusted operating margin of 13.3%.
Adjusted net income of $90.4 million and adjusted EPS of $0.58.
In addition, in Q4, our adjusted EBITDA was $152 million and cash from operations was $240 million.
As Gary mentioned, we ended the quarter with approximately $1 billion in cash and investments.
Finally, we continue to execute on our share buyback plans.
In the fourth quarter, we repurchased approximately 1 million shares for $38 million to close out the year with total amount repurchased of approximately $150 million as expected.
With respect to our performance for the full fiscal year, as Gary mentioned, annual revenue increased 15% from fiscal 2018, which was significantly above our target growth rate of 6% to 8% and well above market growth.
We believe that we gained approximately 3 percentage points of market share as a result of this performance in 2019.
Adjusted EPS was $2.11, which greatly exceeded our target, 20-plus percent annual growth rate.
And finally, free cash flow for fiscal 2019 was $351 million, which represents 75% of adjusted operating income, also well above our 60% to 70% target range.
Following this strong performance in 2019, we are again providing an updated set of 3-year financial targets, in this case, through fiscal year 2022.
For the most part, these long-term targets remain about the same and reflect the continued confidence in our ability to execute.
So I will only speak to a few key metrics and address those that have changed.
The full set of our long-term targets will be included in the earnings presentation that will be posted on our website after this call.
To start, and as we previewed in September, we are maintaining our target annual revenue growth rate of approximately 6% to 8% over the next 3 years.
With a continued focus on driving increased profitability, we continue to target a growth rate in our adjusted earnings per share at 20% per year over the next 3 years.
And I'll start with an adjusted operating margin update.
Given our operating margin performance in 2019 as well as additional efficiencies to be gained within our operating model, we now have line of sight and confidence that a 15% adjusted operating margin is an achievable goal for fiscal 2020.
From there, through continued revenue growth and disciplined operating expense management as well as some gross margin improvement, we are now increasing our long-term target for adjusted operating margin to 16% to 17% for fiscal 2022.
Investors in Ciena know that for many years, we have set out operating margin targets for the company, reflecting our continued confidence in our future performance.
As we have achieved each of these targets, we have set for ourselves a new higher target for operating margin.
We have done this again this year.
And this next target a 16% to 17% operating margin sets a new higher bar for performance in our space.
With respect to cash generation, we are increasing our expectation, and we are now targeting annual cash flow of approximately 65% to 75% of adjusted operating income over the next 3 years.
Final update to our long-term targets is for annual revenue growth for our Blue Planet Automation Services segment.
For that segment, we are increasing our target to $120 million to $140 million in revenue for fiscal 2022.
With these long-term targets in mind, I'll now provide a view into our expectations for fiscal year 2020, which, as Gary mentioned earlier, takes into account industry headwinds while balancing against the positive drivers of our business.
You will recall that when we reported Q3 financial results in September we said that in 2020, we expect to grow revenue consistent with the consensus expectation at that time.
We continue to expect that level of growth, reflecting the low end of our 6% to 8% target annual growth rate for 2020 and a return to our long-term target range after 2 years of extraordinary revenue growth.
Specifically, our revenue expectation for 2020 aligns closely with the current consensus of approximately $3.8 billion.
And given that the market is expected to grow only in the low to mid-single digits, it represents continued share gains and faster-than-market growth driven by market leadership.
As for fiscal 2020, we expect to deliver adjusted gross margin in a range of 42% to 44%.
With respect to operating expense, we've taken significant steps over the last year to drive additional efficiencies and process improvements across the business.
As a result, in 2020, we expect adjusted OpEx to be flat to slightly down from fiscal 2019 levels in the average range of $270 million to $275 million per quarter.
As I mentioned previously, this drive for efficiencies gives us increased confidence that our target 15% adjusted operating margin is an achievable goal in fiscal 2020.
And finally, speaking to our fiscal first quarter 2020 performance, we expect to deliver the following: revenue in a range of $805 million to $835 million consistent with the historical revenue seasonality disclosure we shared previously; adjusted gross margin in the 42% to 44% range; and adjusted operating expense of approximately $265 million.
I'll close with this.
We are the established market leader in our space.
We continue to deliver consistent, differentiated financial performance, and we intend to press down aggressively on our competitive advantages, including our leadership and technology.
The diversification in our business across geographies, customer segments and applications and our ability to leverage our global scale remain critical to our ability to meet and outperform our target expectations.
These foundational strengths form the basis of a balanced and resilient business, underpinned by a proven ability to navigate short-term challenges and drive broad-based growth across geographies and verticals.
We feel great about 2020, and we entered the new year with strong visibility and great confidence in our ability to continue taking market share and increasing profitability.
Sharon, we'll now take questions from the sell-side analysts.
Operator
(Operator Instructions) Your first question comes from Jeffrey Kvaal with Nomura.
Jeffrey Thomas Kvaal - MD of Communications
I'm wondering if we could start by discussing some of the variables underneath your 6% outlook for 2020.
I asked because there are -- it was a little bit lumpy in terms of where the revenue sources came from, particularly in this last quarter, webscale down, Packet Networking up.
So if you could help us kind of understand a little bit about either what happened in the quarter and what that means for the 2020 view, we'd appreciate it.
James E. Moylan - Senior VP of Finance & CFO
Sure, Jeff.
First of all, we are very diversified, and we have a project-based business.
So there are always going to be movements among various customer groups and you saw that in Q4.
As we look to the future in 2020, we expect really a broad-based growth across geographies and verticals.
We expect a bit of (inaudible) with service providers, particularly in North America.
I'd just highlight the point that broad-based growth is what we expect across a lot of different geographies and verticals.
Jeffrey Thomas Kvaal - MD of Communications
Okay.
And then -- sorry.
James E. Moylan - Senior VP of Finance & CFO
Go ahead, sorry.
Jeffrey Thomas Kvaal - MD of Communications
Okay.
Just to, I guess, follow up on that.
The trajectory of the revenues in Asia Pacific has suffered from India.
It sounds like that's going to be somewhat better in 2020.
What's the confidence level in that?
And to what extent can some of the other regions in Asia Pacific help there?
You've talked about success in Japan in prior quarters.
Gary B. Smith - CEO, President & Director
Yes, Jeff, we -- this is Gary.
We expect to have growth in Asia Pacific.
I think India, specifically, obviously, was a challenging year last year, and we expect the dynamics to continue to be challenging in India, frankly, for the next probably couple of years.
But given the relatively low number bar of 2019 and given the engagements and orders that we're seeing from certain of the stronger customers there, I would say we expect modest growth in India.
We feel more bullish around Australia and some of the wins that we've had there and some of the momentum that we've got there.
Subsea, also I would highlight in Asia Pacific, is going to be a very good year in 2020, and we've got good visibility to that.
Also I think Japan is going to have a good year.
I would sort of reinforce, I guess, what Jim said around broad-based demand.
I think we've been very realistic and understand very well the challenging markets and places like India, et cetera, and I think that's all built into our guidance for the year.
I think we've been very, very realistic on that.
Operator
Next question comes from Simon Leopold with Raymond James.
Simon Matthew Leopold - Research Analyst
Great.
I wanted to double click on the hyperscale/webscale market vertical in particular, and maybe just a couple of things I'd like you to address.
Part one is what's implied within your forecast of revenue growth for fiscal '20 of, kind of, 6%, what are your assumption and I'd appreciate if you could maybe explain how you see the drivers for this webscale market?
Because I think many folks have associated your prospects with the prospects for switching our servers?
And maybe help us understand the relationship, correlation or lack of correlation.
Appreciate that.
James E. Moylan - Senior VP of Finance & CFO
Yes.
I'll start and then Scott or Gary can answer the second part of the question, Simon.
First, I'd say that we've had 2 phenomenal years in the webscale space.
As they have grown themselves, they've grown their CapEx at really extraordinary rates.
We've gained share.
We think that we're well over 50% in that sector right now.
As we look into 2020, it is our view that their CapEx is going to moderate.
We think that it's going to grow, but probably in the 7% to 10% range or something.
That's what we get from our checks.
In that environment, we expect to maintain our market share.
I think it's going to be hard-to-grow market share, given that we have such a high market share, but we expect to maintain our market share as we move into next year.
Scott Alexander McFeely - SVP of Global Products & Services
Simon, it's Scott.
In terms of the dynamics, I think you see demand coming at us from really 2 different dimensions.
One is geographical expansion or the data center footprint.
And then bandwidth coming at us from just application growth.
And if you look at just sort of ports shipped, you can see that growth absolutely in our numbers and we continue to see that looking forward in the future.
What's different than -- with us maybe than some of the other competitors that you're seeing in the marketplace is just the breadth of the logos that we deal with.
We don't have the same customer concentration as some of the other folks that you may be looking at here.
Simon Matthew Leopold - Research Analyst
Great.
And if I might, just a quick clarification, please.
The one 10% customer, looks like you're pointing to a North American telco.
Just want to verify I got that right?
Scott Alexander McFeely - SVP of Global Products & Services
Yes, that's absolutely correct.
Operator
Next question comes from Paul Silverstein with Cowen.
Paul Jonas Silverstein - MD & Senior Research Analyst
On the competitive front, Gary and Jim, there's been a lot of talk about Infinera stabilizing and improving and a lot of concerns about 600 gig taking away share.
So 2 questions here, a broad and a narrow question.
On the narrow question, there has been talk in the investment community about you all having to respin.
I trust from your comments on Wavelogic 5 on the timing that, that is not the case.
It sounds like you're confident that, that will ship in the near term.
You've already got customer orders in hand.
The broader question, what are you seeing in the competitive environment from Infinera, in particular, more generally from your key competitors?
Scott Alexander McFeely - SVP of Global Products & Services
Paul, it's Scott.
Just on the generic WaveLogic 5 question, I'd say this, and Gary talked about it in his remarks, but just to reiterate, we're thrilled with the execution both from a program execution perspective and a performance perspective.
And since we talked to this group last in September, we've had our technology forum, which we call Vectors where we had several hundred customers come to the labs and witness that execution and witness the performance and they walked away exceptionally confident, which is more important than my confidence, by the way, as witnessed by the fact that many of them have placed orders on us for that, and we do expect to have that capability in their hands, as we said, starting before the end of our fiscal Q1, which is not that far away and revenue in Q2.
So we're thrilled and feel great about the competitive position on that one.
Gary B. Smith - CEO, President & Director
In terms of the overall dynamics, the broader question, Paul, this is Gary.
We think that the competitive advantages that we're going to deliver in WaveLogic 5 and 800, frankly, causes most of the engagements that we've had with them to skip over any 600-gig requirements, quite frankly.
And we're seeing that in webscale, we're seeing in service providers.
This is just not enough benefit in terms of the speed and reach of 600 gig, which, frankly, some of the stuff that's coming out is really only competitive with WaveLogic Ai, which has been in the market for 2 to 3 years now.
Paul Jonas Silverstein - MD & Senior Research Analyst
Okay.
And Gary, if I could just one -- Gregg, can I do one quick follow-up?
Gary B. Smith - CEO, President & Director
Sure.
Go ahead.
Paul Jonas Silverstein - MD & Senior Research Analyst
I think it's clear from your comments but I'll ask the question.
Are there any one-offs for better or worse as we look at fiscal '20?
James E. Moylan - Senior VP of Finance & CFO
You're talking revenue or what are we talking about?
Paul Jonas Silverstein - MD & Senior Research Analyst
Yes, from -- I'm sorry, Jim, from a revenue standpoint.
I mean certainly, the theme has been ongoing diversification across regions, product, markets, customers, et cetera.
But are there any particular -- from a meaningful impact on revenue for better or worse, are there any particular from many of those vectors as we look out over the year?
Gary B. Smith - CEO, President & Director
Well, I would describe it like this, Paul.
I think what we've seen over the last 2 to 3 years, as you know, certain customers pause or they have some challenges, certain markets pause.
We saw India go very strong for a couple of years and then pause last year.
And the point that I would make is that we've got such breadth and scale now that we can withstand and navigate our way through those challenges.
We had some real challenges in 2019 around some of those markets, which I think are well understood.
I think what was particularly strong in 2019 was webscale.
We expect, as Jim said, for that to continue to grow but at a more moderate rate.
I think what we're seeing in 2020 is just more moderate growth across a very broad customer and market segments.
I'd characterize it as that.
But if you look at '19, I think what was particularly strong was webscale and some of the North American service providers.
I absolutely think that service providers will be strong in 2020 across the wins that we've had.
Operator
Next question comes from Rod Hall with Goldman Sachs.
Roderick B. Hall - MD
I wanted to drill into this Packet number.
The revenues there are a lot stronger.
And I know, Gary, you talked about Adaptive IP wins.
I wonder could you just talk a little bit more about the pipeline there.
And what sort of things you're seeing out in the market?
Are you seeing people that I think you alluded to switching off of routing platforms onto this?
Just any more color on what the trajectory of that is likely to look like since that was way ahead of what we were expecting.
And then does that possibly drive Networking Platforms growth higher for you in 2020?
So that's -- I know it's long-winded.
That's my first question, and then I have one follow-up.
Scott Alexander McFeely - SVP of Global Products & Services
Yes.
I think, Paul, it's Scott.
In terms of looking in the rearview mirror and what drove the growth on Packet.
It really is a -- I look at sort of the applications when people are looking at modernizing their access and aggregation networks to deal with a number of different application sets.
Particularly in Q4, we benefited from a number of projects that were looking at migrating from their legacy TDM services onto a packet infrastructure.
And when they did that, they actually wanted to go with a more modern, which we call an Adaptive IP approach to it, and we've definitely benefited from that.
Looking forward, we continue to see that as an application driver.
But I also think as people start to look at 5G from a stand-alone perspective and start to make architectural decisions around that, there's an opportunity there for that same product portfolio set.
So we do expect looking forward for that Packet portfolio to grow faster than our aggregate numbers.
We haven't updated the targets, I don't think, explicitly in the 3-year plan, but they're very consistent with what we had in the last 3-year plan, which is higher -- it will be double digits but higher than our aggregate numbers.
Roderick B. Hall - MD
Could you -- Scott, could you just expand on that 5G comment, and say a word or 2 about what's happening there with regards to visibility and revenue trajectory right now?
Scott Alexander McFeely - SVP of Global Products & Services
Yes.
I think what's going on right now is, in general, those of us that are in the packet over fiber infrastructure business are benefiting from a number of different drivers that is bringing more bandwidth on to the network.
And those drivers have been consistent and I think they're going to be consistent going forward.
Specific to wireless access networks in 5G, I think, what's going on right now is a lot of augmentation, non-standalone deployments, which is bringing, yes, more bandwidth on to the network, but not necessarily them looking at their new architectures and making new vendor decisions because of that.
I think going forward in the future, as they start to look at stand-alone deployments, those architecture conversations come up and there's opportunities for new competitive displacements for vendors like ourselves.
But I think that's really going to be a 2021-type time frame.
Roderick B. Hall - MD
And then I was just -- my follow-up was just on India.
Gary said moderate growth.
Could you guys put us in a ballpark on that?
Like are you talking -- what do you mean there, mid-single digits?
Or any kind of quantification you can give us there?
Gary B. Smith - CEO, President & Director
Yes, I would say, sort of single-digit type growth in India in that kind of range off a pretty -- off the 2019 performance, yes.
Operator
Next question comes from George Notter with Jefferies.
George Charles Notter - MD & Equity Research Analyst
I guess, I wanted to go back to the strength in the Packet Networking business.
Just to connect some dots.
I think -- my hunch is what you're seeing there is a cross-connect replacement project and -- with a major Tier 1 North American customer.
I guess my impression is that it's still very early days in that project.
My impression also is that there's a big installed base of those platforms and many other customers as well.
So I just was hoping to get any commentary you could give us on kind of the picture for new project wins there.
And kind of what inning are we in terms of that kind of application and where it can grow to?
Scott Alexander McFeely - SVP of Global Products & Services
George, I guess 2 things.
It's Scott.
So first of all, that application was one of the drivers for the Packet growth.
It's broader than that.
So I wouldn't just fixate on that.
But that was certainly one of the drivers.
On that application itself, I do resonate with how you phrased it.
I think it's certainly innings, I think, both in terms of the customers that were in but also the number of our customer logos out there that have this challenge in front of them.
Operator
Next question comes from Jim Suva with Citi.
Jim Suva - Director
Thus far, the questions have been mostly focused on revenues, which is absolutely the correct thing to do.
So maybe if I can switch it down to operating margins and operating expenses a little bit.
If my math is right, it looks like you came in around 13% operating margins this quarter, and maybe I'm off on that.
But it seems like OpEx, your costs are a little bit higher.
Was that related to -- you made a comment about like a doubtful account adjustment?
Or can you help us understand kind of why it seems like operating expenses were a little bit higher than maybe what some of us would have thought for this quarter?
James E. Moylan - Senior VP of Finance & CFO
Sure, Jim.
Yes, we came in a little bit higher on OpEx than we expected, but it really is driven, in large part, in fact, mostly by the fact that our incentive comp on both our sort of sales commissions and regular corporate bonus was higher than expected.
We had well over $20 million of extra expense because of our performance in the quarter and the year.
So it's a good thing for you that we performed as well and a good thing for our employees, frankly.
And then the other thing is we did have a $4 million -- roughly a $4 million charge for bad debts in South America.
It was a number of accounts and we took those to reflect what's going on in those accounts.
So overall, our OpEx for the quarter and for the year is very close to plan.
If you look at our annual OpEx against our plan, just about all of it is driven by the incentive comp pluses that we had during the year and this $4 million charge for bad debts in Q4.
So if you take those out, we're very close to our plan for OpEx for the year.
Jim Suva - Director
That makes a lot of sense.
Thank you so much for the clarifications.
James E. Moylan - Senior VP of Finance & CFO
Yes.
And the other thing I'd just repeat, as I said earlier, we're going to return to a lower level, $270 million to $275 million per quarter for the year 2020, which reflects flat to slightly down from the OpEx that we experienced in 2019.
Operator
Your next question comes from Michael Genovese with MKM Partners.
Michael Edward Genovese - MD and Senior Analyst
So with the WaveLogic 5, I mean, it sounds like the customers have come and seen it in Ottawa and then you're going to get it to them, it sounds like, in January for field testing and first office applications.
I'm just wondering how long does that stuff typically take?
And can we have a strong revenue uptick in Q2?
Or is it more Q3 given the timing?
James E. Moylan - Senior VP of Finance & CFO
Yes, Mike, I think the way to think about it is we'll start to recognize revenue in Q2, but a significant material amount will be in the second half of the year.
Michael Edward Genovese - MD and Senior Analyst
Okay.
And then I guess -- can we talk in the hyperscale vertical and maybe the subsea vertical as well, sort of maybe more in the hyperscale, the importance of that technology?
I mean I'm just getting a sense that the 400G cycle is coming to an end, and that we really need to get this product out to have the growth that we expect in the vertical this year.
Is that accurate to you?
Or is there more life in 400G than I'm talking about here?
Scott Alexander McFeely - SVP of Global Products & Services
So the way I would say it is that folks that are fiber constrained and have high bandwidth growth demands will always go to the highest performance optics.
And that will be WaveLogic 5 in the very, very near future.
So those folks will move to that new technology fairly quickly.
When you say the 400G cycle, though, I want to point out, the 400-gig cycle as a capability is just starting.
Being able to ship -- be able to carry 400-gig anywhere on the globe without having to regenerate it, is a key value proposition of WaveLogic 5, even though we talked about it being 800 gig.
And that's important because the client rates coming off of things like switches and routers are still 100 gig today.
They're going to go to 400 gig.
So that's still in front of us.
Michael Edward Genovese - MD and Senior Analyst
Okay.
Yes, I agree that particularly in the telco market, the 400G cycle is in front of us and I was asking about hyperscale and I appreciate the answers.
Operator
Next question comes from Samik Chatterjee with JPMorgan.
Samik Chatterjee - Analyst
Gary, if I can just ask a bit about the longer-term targets, kind of, more the confidence level in reiterating the 6% to 8% revenue guide, particularly as you're guiding to 6% revenue growth in the next fiscal year and then 6% to 8% over the 3-year time horizon.
And you've spoken about some of the headwinds here.
What's giving you the confidence that some of the headwinds don't accelerate?
Or do you -- should we see it as a -- necessarily a confidence and the market share wins that continue to drive you in that range?
Gary B. Smith - CEO, President & Director
I think if you look at the overall market dynamics and fundamentals, I think they're very, very solid.
If you look at the wins that we've had -- we've got and the customer plans that we have and we're intimate with across the globe, I think it's -- we've got a very high degree of confidence and visibility into that.
I would also say the balance of it, when we look at those things, we're not counting on miracles in any of these markets or customers.
We take a very balanced and realistic view to it.
And quite frankly, over the last few years, we've been very accurate on that, we've either met it or exceeded it.
So I think we have very good confidence in it.
I think we've got a very good understanding of the dynamics, where there are some challenges and we have good visibility into that.
We have great customer and intimate relationships, which give us privy to their plans both in the -- in this year and beyond.
And I think folks tend to, and I think quite rightly, focus on some of the headwinds, which are sort of well documented.
There's also on the broad demand a lot of tailwinds.
And I would say, actually for us, particularly, very specific to Ciena, it's the service providers and Tier 1 wins that we've had both in North America and in EMEA and in Japan and Australia as we look to 2020.
I don't think other folks are enjoying that, and I understand it at a macro level, overall CapEx spending in the service provider space is flat to down, but it's -- that's not the deterministic issue for us.
It's what are they spending it on.
And we've got the leading innovation and relationships with them, and that's why we've got confidence in the service providers going forward.
Samik Chatterjee - Analyst
Got it.
And if I can just follow up on the balance sheet or the use of cash here?
You ended the quarter with a strong cash number and a strong balance sheet.
So what are the options you're considering here given that lot of the investments also for the next-generation products appear to be largely done?
Are you considering like maybe accessing repurchases?
Or what are the options?
James E. Moylan - Senior VP of Finance & CFO
Well, I think you could probably name the options.
They're pretty obvious.
We're going to continue to generate a lot of cash over the next several years.
And we would love to make good acquisitions if they're out there and available for us.
And if not, then we'll have a choice of perhaps increasing our distribution to shareholders.
My own preference would be to do some smart, good acquisitions, but those have to appear for us.
Operator
Next question comes from Meta Marshall with Morgan Stanley.
Meta A. Marshall - VP
Great.
First question just on kind of the revised 16% to 17%, kind of, fiscal '22 operating margin target.
Should we assume that most of that comes from OpEx savings?
And just give a sense of where within kind of OpEx, those savings are coming would be helpful.
And then maybe a second question.
There's been a lot of discussion about Europe and Huawei.
Kind of, whereas it looked like Huawei wouldn't be kicked out of certain accounts that is looking more likely.
Just any change in commentary around European customers over the last couple of weeks would be helpful.
James E. Moylan - Senior VP of Finance & CFO
Thanks, Matt.
I'll take the first part.
And with respect to our higher targets, we believe that it will be a combination of increased operating leverage as we continue to grow our revenue faster than our OpEx.
And also we expect a bit of margin improvement.
So it's a combination of those factors.
With respect to OpEx, we've done a lot of things over the last few years to get -- to ring efficiencies out of our business.
And that's why we can call that our OpEx will be flat to down as we go into next year.
We'll continue to look for those kind of opportunities.
But generally speaking, we're just going to run our OpEx in a very disciplined way.
And as I say, we will grow revenue faster than OpEx.
Gary B. Smith - CEO, President & Director
Meta, on the European context around China Inc., I'd say that it's -- really the dynamics haven't particularly changed.
I think it's difficult to discern any impact on our business, certainly, to date, showing up in our financials.
And it's obviously difficult to predict how all of this will play out.
But I would say this and in particular regard to the European carriers.
I think there's much more of a sensitivity now around overdependence on certain vendors regardless of all the other geopolitical and security considerations that are in play.
And I think whenever you've got such a large market share of a particular player, I think a number of carriers are now becoming concerned about that, and we're engaged in a number of conversations that presents an opportunity for us.
I would stress that these are mainly infrastructure-type decisions.
So they're not quick, and they're not quick to show up into the numbers.
But I think we are engaged, as you would expect, with a number of major carriers, which presents opportunities for us within this dynamic of an overdependency on a certain player.
Operator
Next question comes from John Marchetti with Stifel.
John Warren Marchetti - MD & Senior Analyst
Gary, I was hoping you could just spend a little bit of time on that Centina acquisition that you kind of snuck in here.
Just talk a little bit how that sort of rounds out the software offering and -- combined with sort of what feels like an improved outlook for that total software business?
Just curious if the tenor or tone of discussions with service provider has changed to where now you really feel like you kind of know how to attack that market and look for that to be a real contributor for growth going forward?
Gary B. Smith - CEO, President & Director
Yes -- No.
Thank you.
Thanks, John.
No, I think it does round out in a number of ways.
I think to sort of start the end of your question now on the overall dynamics that we're seeing.
We were obviously very early entrants into this market, and we've -- to get ourself educated, and we've learned a lot over the last 3 to 5 years, particularly around the entry points into the service providers, around their pain points and how to get this next generation of automation really solutions targeted at their needs.
And we've now put together, I think, a world-class portfolio within Blue Planet to address that.
This last piece of it really was around the network assurance, which allows us to have what they sort of call a closed-loop understanding of what's going on in the network.
And now we've got a very full portfolio around federated inventory, route optimization, analytics.
And this was really the obvious and final element now which allows us to pull all those pieces together.
We're seeing very good momentum now in a number of carriers around these kinds of solutions and automation and taking some of the complexity around their assets out.
And we had a very good year.
We doubled our revenues in Blue Planet.
And I think we're going to have a strong year in 2020 as well.
John Warren Marchetti - MD & Senior Analyst
And then maybe just as a quick follow-up to that point, Gary.
Is this being used primarily with -- going in with some of the new network builds that you're doing?
Is it customers that are looking to modernize some of their back-office stuff?
Just curious where you're inserting yourself as you go to market with that solution.
Gary B. Smith - CEO, President & Director
There are some examples, John, of new networks.
And obviously, that's the easy one.
But the greenfield, you put the leading edge automation elements in there.
We do have some of those.
But largely, it is around existing carriers looking to automate elements of their network.
The back office is complex.
It was not designed to deliver the kind of services they are today and a lot of these back offices were designed to deliver basic phone service to your house and to offices.
And so that's the issue that they're trying to deal with.
And now you have an environment where you want instant, on-demand, large amounts of capacity and services and their back office is just not suited to that.
And so we've identified the particular pain points that can -- high-leverage elements that can deliver a lot of savings and improved services to the carriers.
And we're seeing some great use cases now around improved service delivery and understanding of their network.
And that's cascading around a number of carriers around the world.
So quick answer to your question is really it's in the existing networks and the problems that we're trying to solve there.
Operator
Next question comes from Tim Savageaux with Northland Capital.
Timothy Paul Savageaux - MD & Senior Research Analyst
Congrats on a strong quarter with a lot of moving parts, and that's kind of where my question is, which is, if you look at what is a very strong North American performance and some pretty severe headwinds in Asia Pac.
For the quarter, I guess, I'd be interested in kind of where things may have surprised you to the plus side and maybe to the minus side relative to what you might have expected either geographically or end market customer-wise on the one hand?
And then I wonder if you can comment on what you're expecting -- what you saw in the quarter on the cable vertical.
And what your expectations might be heading forward?
James E. Moylan - Senior VP of Finance & CFO
I'll start with that one, Tim.
I'd say that the quarter played out generally as we expected.
The -- we have a big backlog.
We have very deep engagements with each of our customers.
And we know what projects are ongoing, which projects are beginning, which projects are coming to the end of their lives.
So we didn't really have any huge surprises.
I would say that our big North American customer was -- performed better than expected.
That had to do with things that were going on in their network.
But overall, no real surprises in the quarter.
We did see a reduction in the webscale vertical.
We expected that, and we'll -- we had a great year with them, and we'll have another good year with them next year.
Gary B. Smith - CEO, President & Director
Tim, just on the cable elements of your question.
We had a pretty strong year in Cable in 2019.
But significantly, we've had a couple of very large wins in that cable space, which will play through to 2020 and now we, frankly, have all of the major North American MSOs are Ciena customers.
And most of the international ones as well, particularly in Europe, where you've got the other large ones.
So we pretty much now have a clean sweep across all of the major cable MSO players.
And that also gives us confidence as we go through 2020.
Operator
Next question comes from Troy Jensen with Piper.
Troy Donavon Jensen - MD and Senior Research Analyst
Congrats on the great year, gentleman.
My first question would be for Gary.
Just curious to get your thoughts on what the bigger revenue driver will be for '20?
Is it going to be 400G moving into metro?
Or is it going to be 800G in DCI?
Gary B. Smith - CEO, President & Director
I'll take the first part of that, and then maybe, Scott, get your views to it.
I still think the main growth driver is going to be 400 gig.
And we're saying that just as we're about to get 800 gig in market.
Scott, will you?
Scott Alexander McFeely - SVP of Global Products & Services
No.
I totally agree.
At the end of the day, the fundamental driver is continued bandwidth demand and growth, and that's going to materialize in a number of different applications.
I think what you're going to see is 400 gig becoming the ubiquitous transport currency around the globe.
So that will instantiate in a couple of different technologies that will be the key driver.
Troy Donavon Jensen - MD and Senior Research Analyst
Scott, just to follow up...
Scott Alexander McFeely - SVP of Global Products & Services
And just to remind, as we said earlier, Troy -- just a reminder, Troy, we did say that we -- as far as geographies and verticals, we expect pretty broad-based growth.
And maybe a little bit of outperformance from the Tier 1 providers, service providers, particularly in North America, but overall, we expect growth across a wide range of geographies and verticals.
Troy Donavon Jensen - MD and Senior Research Analyst
So maybe just a follow-up with Scott or Gary.
Just 400G metro, can you update us on traction you've had or significant revenue ramp?
Scott Alexander McFeely - SVP of Global Products & Services
I mean, we've been shipping 400-gig-capable products with WaveLogic Ai for quite a while.
And I think last count, we're approaching 100 different customers on that WaveLogic Ai/400-gig-capable technology.
It's a combination of that.
(inaudible) 2 fundamental drivers for people who want to have optical performance.
One is, I've got significant bandwidth increase and I've got fiber constraints.
I'm going to want the best optical performance I can get.
And that's been consistent (inaudible) been in the optical domain, and that will continue forever.
And then the other one is what services and clients are you trying to carry on that line.
Obviously, we're not at the point yet where 400 gig as a client driver is the dominant client piece of that.
That's still in front of us.
But we've seen, on the optical side, broad-based growth from metro, DCI, infrastructure core networks and submarine across the piece, driven fundamentally by bandwidth continues to grow.
Operator
Next question comes from Amit Daryanani with Evercore.
Amit Jawaharlaz Daryanani - Senior MD & Fundamental Research Analyst
I have 2 as well.
First one, just on the free cash flow conversion, free cash flow conversion was fairly strong in fiscal '19, I think it was 75%.
Could you just help square away why do you expect that to drop to 60% to 70% as you go forward in your long-term target?
Was there something one-off that helped fiscal '19 to be really good?
Or just help me close the bridge over there.
James E. Moylan - Senior VP of Finance & CFO
Yes.
First of all, the range is $65 million to $75 million.
So I'm not sure we're going to see that drop.
But we did give a range that reflects at the midpoint, a slight decline.
I would say that a lot depends upon the particular area of the world where we're selling into.
Some parts of the world generally have longer payment terms than others.
Also the extent to which a quarter is front-end loaded or back-end loaded in terms of revenue.
And for this past year, we've enjoyed a very high percentage of front-end loaded quarters given the demand.
Our expectation to go to sort of a midpoint of 70% reflects growth outside of the U.S. as well as perhaps going back to a more back-end loaded quarter.
But I'd say, whether it would be a $65 million or $75 million, we're going to have great cash for the next several years.
Amit Jawaharlaz Daryanani - Senior MD & Fundamental Research Analyst
Fair enough.
And if I could just follow up.
When we think about either fiscal '20 or the next couple of years, where do you see the biggest share gain opportunity from a geo or end-market basis as you go forward?
And then on the webscale side, where I think you sound a little bit more tempered on share gain potential going forward.
Is that just a reflection that your customers are saying, you have 50% share.
That's plenty, we want diversity?
Or is there some other variable there specifically?
Gary B. Smith - CEO, President & Director
Let me start with the last question first.
I think there's just a reality when you get well over 50% market share, it's probably even closer to 60%, frankly.
It's just tough to grow.
It's the lot of big numbers and share.
I don't think there's a particular -- particularly within that space, I don't think that's necessarily driven by a requirement for diversity of supply.
Given the fact of our financial strength and our innovation and the rest of it, we're seeing more and more, both with large service providers and with webscale, there are absolutely -- they've got the right flight to quality and trust in a vendor.
This 2-vendor, 3-vendor thing is really becoming a little bit of a thing in the past.
So -- but the market share piece is just a lot of big numbers there.
In terms of other areas for us to take share, I think it's across the board.
I really do.
I think it's very broad-based.
I think EMEA has some particular opportunities.
I think, EMEA -- given the concentration with other certain competitors in EMEA, I think there's opportunity there.
There's opportunity in Japan for us, again some of the indigenous vendors there.
And I think given our strength of our scale and our technology and with WaveLogic 5 coming out, I think submarine as well, I also feel we're going to have a strong year in submarine from a share gain point of view as well.
Operator
Next question comes from Ryan Koontz with Rosenblatt Securities.
Ryan Boyer Koontz - MD & Senior Research Analyst
I wonder if you guys have an updated view on the threat from white box.
AT&T has been very vocal about their interest in edge applications and the webscale sector's seeing some utilization.
Do you see that starting to wane?
Or -- and how is that affecting your product strategy going forward?
Scott Alexander McFeely - SVP of Global Products & Services
I think there are certainly some segments that have more propensity to want to control some of their own innovation, and that's been going on for a while.
And we've reacted to that.
We've made -- our technology base is available in various different consumption models, everything from our Packet software assets available as an independent network operating system.
You mentioned one of the customers that we happen to be engaged with them on that.
All of the various different open line system approaches around the world.
We've been a leader there.
And I think we took a leadership position in making our coherent technology available outside of our system business.
So we've embraced sort of this open consumption model.
Frankly, for bringing value to the marketplace from a technology leadership and innovation, how our customers want to consume it is how our customers want to consume it, and we'll react to that.
Operator
Next question comes from Catharine Trebnick with Dougherty.
Catharine Anne Trebnick - VP and Senior Research Analyst of Data & Internet Protocol Networking
I just wanted to drill in more on the subsea.
You just said that, that could possibly see a market share gain next year.
Could you talk about who your typical customers are for subsea?
I always view it as Google, Facebook, Microsoft.
And drill into are carriers still a piece of that business or not?
Or who's actually your end customer?
James E. Moylan - Senior VP of Finance & CFO
Yes.
I'd say that there's a, kind of, a broad range of people who want to have customer -- or submarine capability because everybody wants to move stuff across the world.
In recent years, it definitely has moved to the webscale fellows because they are the ones who are building out data centers around the world and have to have that capacity.
But we still do business with large consortia who operate across the world.
And so it's really a combination of all of those.
The other thing that is important to note about that is we've moved very significantly toward an unbundled (inaudible) bills.
And the customer was best-of-breed in terms of the cable.
And in terms of the optical gear.
We are clearly the leader with respect to optical gear.
No question about it.
And so we think that whether it's webscale or whether it's service providers, our technology really puts us in a great position to win.
Operator
And at this time, I'll turn the call over to the presenters.
Gary B. Smith - CEO, President & Director
Thank you.
Thank you, everyone.
Have a happy holiday and happy New Year.
We look forward to 2020, delivering a very strong year again.
Thank you.
Operator
Ladies and gentlemen, this concludes today's conference call.
Thank you for participating.
You may now disconnect.