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Operator
Welcome to BlackBerry's fiscal 2017 first-quarter conference call.
(Operator Instructions)
I will turn the call over to Debbie Tuck, Vice President Finance and Head of Investor Relations of BlackBerry.
Debbie Tuck - VP of Finance and Head of IR
Thank you, operator.
Welcome to BlackBerry's fiscal 2017 first-quarter results conference call.
With me on the call today are Executive Chairman and Chief Executive Officer, John Chen; and Chief Financial Officer, James Yersh.
After I read our cautionary note regarding forward-looking statements, John will provide a business update and James will then review first-quarter results.
We'll then open up the call for a 30-minute Q&A session.
In order to let as many people possible to ask questions, please limit yourself to one question.
This call is available to the general public via call-in numbers and via webcast in the Investor Relations section of BlackBerry.com.
A replay will also be available on the BlackBerry.com website.
Some of the statements we will be making today constitute forward-looking statements and are made pursuant to the Safe Harbor provisions of applicable US and Canadian securities laws.
We will indicate forward-looking statements by using words such as expect, will, should, model, intend, believe, and similar expressions.
Forward-looking statements are based on estimates and assumptions made by the Company in light of its experience and its perception of historical trends, current conditions, and expected future developments, as well as other factors that the Company believes are relevant.
Many factors could cause the Company's actual results or performance to differ materially from those expressed or implied by the forward-looking statements, including the risk factors that are discussed in the Company's Annual Information Form, which is included in our annual report on Form 40-F, and in our MD&A.
You should not place undue reliance on the Company's forward-looking statements.
The Company has no intention and undertakes no obligation to update or revise any forward-looking statements, except as required by law.
I will now turn the call over to John.
John Chen - Executive Chairman and CEO
Thank you.
Thank you, Debbie.
Good morning, everybody, and welcome.
I'll take you through -- this morning I'll take you through the summary of our Q1 results.
Then I'll provide some detail on our key business segments.
As I mentioned last quarter, we're starting business segment reporting this quarter.
This is beneficial for two key reasons.
First, we're focusing on making each line of business profitable and maximizing the return on invested capitals.
To enable this, I've started to look at the business -- each of the business on a full P&L basis, which means we are now required to report results based on our operating segments.
Secondly, it provides, I hope you agree, that it provides increased transparency to our shareholders and the market as well as our internal stakeholders.
Moving to our results.
I'm pleased to report positive non-GAAP operating income of $14 million, with our Q1 results that signal that we're on the right track.
A few key takeaways for the quarter.
Number one, we made good progress in reducing the loss of our device business; I know this is a major concern of a lot of people.
We created a new business unit that's named mobility solutions.
This unit will manage most of BlackBerry's smartphone business, and will also start focusing on developing a device software licensing program.
In software and service, we continue to deliver very robust growth, as you can see, and we achieved the highest quarterly revenue in the Company's history and I'll get to that more in detail later.
Our financial foundation is strong and we are definitely investing in growth.
Now a summary of our Q1 results.
I'm referencing everything with non-GAAP numbers, so revenue came in at $424 million.
The color here, device revenue was below our expectations.
We're still feeling the softness of the high end of the market, but we have a plan and a road map to drive profitable revenue growth later in the year.
In software, we performed well, as I mentioned earlier, and continue to deliver the robust growth.
Excluding IP licensing, software and services grew 131% year over year.
This is the second consecutive quarter we more than doubled our software and services revenue.
Including IP, total software and services revenue was $166 million, up 21% year over year.
This was the highest quarterly revenue for software and services in the Company history.
SAF was about in line with expectation after taking into account for the FX, as well as the one-time effects that James is going to explain in a little bit more detail that came in in Q4 of a quarter ago.
Gross margin was strong.
This is probably a very good indicator.
It came in at 53% from 49% last quarter and 50% a year ago.
It is also the highest level gross margin number since 2007.
Operating income, as I mentioned earlier, was a positive $14 million.
We also achieved our 10th quarter of positive EBITDA, which came in at $58 million in the quarter.
With the impact of the interest expense from our convertible debt, the EPS was broke even or breakeven.
The convert becomes callable in November of this year, and I'm working with the Board on a plan to reduce this expense.
Ending Q1 cash balance was $2.53 billion.
Now let me provide various details on our key business segments; let me start with software and services.
We're obviously very pleased with the momentum.
Our software business continues to achieve scale and traction, resulting in robust growth and increasing market share.
In the quarter, our growth in software was driven by strong performance in three different categories, EMM, secure messaging, as well as QNX.
The mix of recurring revenue came in at 74% compared with 70% last quarter.
We had about 3,300 customer orders in Q1.
This includes 526 customers purchasing our suite, and for those who follow us, that's our new EMM go- to-market approach.
This was up from 90 in the first 60 days after the launch in fiscal Q4 of last year.
Let me mention some of the recent high profile wins.
Government of Canada purchased multiple enterprise software products, including the EMM, the BBM protected and the secure voice.
This really demonstrated the differentiation of our broad software portfolio over a lot of our competitors.
AtHoc services, which is among our secure messaging offerings had wins in multiple verticals: in the education with Macquarie University, in transportation with Great Western Railways and Salt Lake City Airport, and in government with the US Senate, the Pentagon Force Protection Agency, the California Department of Justice, and the United States Coast Guard.
That's just to name a few.
Our strength in security and privacy continued to play well in the legal industry, highlighted by some really big wins in Reed Smith, Sullivan & Cromwell, and Clifford Chance.
So additional enterprise win including Buckeye Partners, one of the largest independent liquid petroleum operators in the United States, and Intercontinental Exchange, the leading network of regulated exchange and clearing house for financial and commodity markets.
As previously communicated, we're ramping up channel expansion effort to drive continued growth.
In Q1, we brought in new seasoned leadership and launched a new global partners program, or I guess relaunching the new global partners program.
In the quarter, we signed 107 new partners, representing a 10% increase in our global partner count.
This includes a major software distribution agreement with HCL in India.
It's obviously still early, but the initial traction is encouraging.
Earlier in Q1, now I'm switch over to IoT side, earlier in Q1 we announced BlackBerry Radar, our asset tracking services at the Mid-Atlantic Trucking Show.
This solution is designed to track freight and cargo using a cloud-based IoT platform.
Customer in trucking and logistics will benefit from the higher utilization of assets, improved efficiencies, and enhanced return on investment.
Of course, our platform is based on the BlackBerry-level security and there are also anti-theft features built in as well.
To date, we have conducted two successful proof-of-concept trials and are launching it commercially in mid-July, which is obviously next month.
Our initial target market is in North America, followed by Europe, and then we'll expand to the rest of the world.
QNX has a great footprint in auto, now that I'm switched over to QNX, which gives us good leverage into the connected car opportunity.
We have built and operate a secure end-to-end system to deliver over-the-air software updates to cars, to automotive, automobile.
This technology is a growing imperative for automotive OEMs, with the average vehicle nowadays using about 60 million to 100 million lines of software code.
Our solution will help the auto industry provide proactive maintenance update without time-consuming visit to the repair shop.
This solution has been derived from our technology for updating 50 million mobile phones in over 100 countries, so our solution is definitely secure and it definitely scales.
As an example of a win, Karma Automotive chooses the solution in addition to number of our other QNX connected car products.
We have a very strong pipeline in this area and some very notable industry players.
So to summarize it, looking forward, we feel very good about our six growth engines driving our software business.
They are EMM, secure messaging, IoT, and better software in connected cars, cybersecurity services, and, of course, IP licensing.
Moving on to the mobility solutions.
We continue to make good progress on driving towards profitability in this segment, which includes our device business.
In the quarter, there are both organization and operational activities from the past quarter and I would like to highlight some of them.
We named a new general manager to the mobility solutions group, Ralph Pini, and a new sales leader, Alex Thurbur.
Both are experienced leaders bringing technologies and channel sales experience.
The new leadership will focus on a lean and agile development approach, and the opening of new distribution channels to augment the traditional carrier channels.
The new team is also focusing on developing a device software license model, which will contribute to both growth and profitability in this segment.
We have also made operational improvement in Q1 with this segment, including entering into new and more favorable agreements with manufacturing partners.
This helped us further derisk our balance sheet in areas where -- such as reducing inventory exposure, shortening order lead time, as well as better cash management.
On the overall mobility solution road map, we delivered our Android Marshmallow release on schedule.
We are the only vendor that has kept pace with Google in delivering timely Android security patches at the start of every month, and our releases have been ahead of Samsung, HTC, LG, Sony, and other Android-based players.
This means that BlackBerry Android users enjoy the highest level of protection from cybersecurity threats among all Android devices.
On to the BB10, our BB10.3.3 releases is undergoing the NIAP certification by a third party, which we expect to obtain by the end of this month.
The software will then obviously be available shortly after that.
In Q1 we recognized revenue on over 500,000 device at an average ASP of about $290.
We improved our gross margin, by the way, in this segment from 8% -- to 8% from 1% last quarter.
I will now turn the call over to James for a detailed look of our financials.
James Yersh - CFO
Thank you, John.
Today we reported Q1 GAAP revenue of $400 million and non-GAAP revenue of $424 million, with a GAAP loss per share of $1.28.
Non-GAAP EPS was breakeven, as John mentioned.
Our non-GAAP income statement presentation excludes purchase accounting deferred revenue write-down, deferred debenture fair value adjustment, stock comp expense, restructuring program charges, inventory write-down, amortization of purchased intangibles, and business acquisition and integration charges.
For this quarter, it also excludes a non-cash goodwill impairment and a long-lived asset impairment charge, which I will discuss later.
My comments on our financial performance for the quarter will be based on non-GAAP terms unless otherwise specified.
For a reconciliation between our GAAP and non-GAAP numbers, please see the earnings press release and supplement published earlier today, including corporate overhead not included in the multiple operating segments.
As John mentioned, and as we previously discussed to provide transparency in our path to profitability, this will be the first quarter that we are reporting on multiple business segments.
We will provide comparative reporting for revenue and gross margin only.
I will begin with a consolidated review of our Q1 F17 income statement results and move on to the individual segments thereafter.
Now let me begin with the consolidated income statement results.
Our total revenue for the first quarter was $424 million.
Our consolidated gross margin for the first quarter was 53.3%, up from 48.7% last quarter.
Our non-GAAP gross margin excludes a non-cash inventory impairment of $41 million.
Gross margin increased sequentially due to strong performance in software and services.
Our model reflects gross margin around 50% for the next quarter.
Operating expenses were $212 million, down from $258 million last quarter.
Our non-GAAP operating expenses exclude $16 million in restructuring charges, $7 million in acquisition costs, $28 million in amortization of acquired intangibles, $12 million in stock comp expense, $57 million in non-cash goodwill impairment charges, and $501 million in non-cash long-lived asset impairment charges, which primarily relate to the mobility solutions units, and I'll go through that when I talk about that segment.
Our non-GAAP OpEx also excludes a non-cash credit of $24 million for our convertible debt.
As a reminder, this non-cash adjustment has no impact on the face value of our debt, on our liquidity, or on our operations and cash flow.
Non-GAAP operating income was a positive $14 million.
Our adjusted EBITDA was approximately $58 million this quarter, excluding the non-GAAP adjustments previously mentioned.
Given our move to segment reporting this quarter, the accounting rules require us to assess whether any of the non-current assets and goodwill associated with the individual segments could be potentially impaired.
We conducted our analysis in accordance with the requirements of the accounting rules and concluded that the intangible assets related to hardware required a reduction in their carrying value.
The result of the exercise was a $57 million reduction, or write-down, of goodwill and a $501 million write-down of hardware-related intangible assets, including historical fixed royalty agreements.
I will now break down the three business segments.
First, is software and services.
Our software and services revenue represented 39% of total revenue.
Total software and services revenue for the first quarter was $166 million, up 21% year over year and up 8% quarter over quarter, including IP.
Roughly 74% of the total software and services revenue was recurring in nature.
Our total software and services gross margin for the first quarter was 80.7%.
Our total software and services operating expenses were $97 million.
Software and services direct operating expenses consist primarily of headcount and third-party costs relating to our enterprise solutions and services, BlackBerry technology solutions, AtHoc, Secusmart, BBM and professional cybersecurity services businesses.
Operating profit in software and services was $37 million, or approximately 22%.
Next is our SAF business.
Service access fee revenue represented 25% of consolidated revenue.
Total SAF revenue for the first quarter was $106 million, down 26% quarter over quarter.
The sequential SAF decline was slightly higher than our expectations, due to the recognition of a benefit in the prior quarter that did not recur in Q1, the negative impact of FX, and the change in the timing of recognition of revenue for certain customers.
We model a sequential decline in SAF revenue of roughly 20% next quarter.
Our total SAF gross margin for the first quarter was 75.5%.
Lastly, I will discuss the results of our hardware and other business, which John mentioned will now be called mobility solutions.
Our mobility solutions revenue represented 36% of revenue.
Total mobility solutions revenue for the first quarter was $152 million.
We recognized revenue on roughly 500,000 units, and ASP was approximately $290.
Our total mobility solutions gross margin for the first quarter was 7.9% and includes a benefit relating to a reduction of fixed royalty costs from the long-lived asset impairment, which I described previously.
Without the impact of the reduced fixed royalties reduction, mobility solutions gross margins would still have been positive for the quarter.
Prior to the impairment charges, we were carrying onerous fixed IP costs relating to legacy inbound licenses or prepaid deals.
This made our margins lower than our peers, as our royalty burden was much higher.
The impairment brings the balance sheet more in line with the size of our devices business and adjusts our cost base and royalty costs to be more comparable with the industry.
Total mobility solutions operating expenses were $33 million.
Mobility solutions direct operating expenses consist primarily of headcount costs associated with the development, manufacturing, and sale of devices.
Mobility solutions operating loss was $21 million for the quarter.
Now moving on to our balance sheet and working capital performance.
Total cash, cash equivalents, and investments ended at $2.5 billion.
This reflects $61 million of net operating cash used during the quarter.
Cash flow from operations before working capital adjustments was negatively impacted by restructuring charges and payments, and the non-cash inventory impairments.
Excluding these items, cash flow from operations before working cap adjustments would have been positive.
Working capital was also negatively impacted by the recognition of income tax receivables that the Company will collect in the back half of this fiscal year.
Our net cash position is approximately $1.3 billion.
Aggregate contractual obligations, which includes purchase orders, operating lease obligations, interest payments, and other goods and services utilized in operations, amounted to approximately $885 million, down from $1.2 billion in the same year-ago period.
Purchase orders with contract manufactures represented approximately $150 million of the total, down from $238 million in the same year-ago period and $162 million in the prior quarter.
We've also shortened our lead times for ordering hardware, which allows us to manage our commitments more effectively.
As John mentioned, with our new contract terms, the inventory risk has shifted to our ODM partners, thus protecting our balance sheet.
Moving to the cash flow statement.
Use of free cash was $65 million in the first quarter, which consisted of net cash used in operating expenses of $61 million, minus the capital expenditures of $4 million.
Looking forward, we expect to maintain our positive free cash flow and positive EBITDA for the full 2017 fiscal year.
That concludes my comments, and I'll turn it back over to John.
John Chen - Executive Chairman and CEO
Thank you, thank you, James.
Before we go to Q&A, I'll share some thoughts of our outlook for 2017 or FY17.
I'd like to reiterate our expectation for software growth of around 30% for the full fiscal year.
I continue to expect quarterly software and service growth to offset the decline on SAF cumulatively for the year.
Our objective is to achieve operating profitability in mobility solutions in Q3 of the current fiscal year.
Based on our overall margin strength in Q1 and a much more efficient financial model, some of the stuff that James has spoke about, we currently expect our full-year EPS to be around a loss of $0.15, minus $0.15, that is.
This compared to a current consensus of a $0.33 loss.
I also expect to be free cash flow positive for the full year.
So now I'm ready for the Q&A session.
Operator, could you please manage that logistic?
Operator
Certainly.
(Operator Instructions) Thank you.
Our first question comes from the line of Daniel Chan of TD Securities.
Daniel Chan - Analyst
Hi, good morning.
John Chen - Executive Chairman and CEO
Good morning.
Daniel Chan - Analyst
I wanted to talk about Radar for a little bit.
You've had it in trial for a few months now.
Can you give us a sense of early customer feedback and how many customers you've signed up so far?
John Chen - Executive Chairman and CEO
We have not -- we did the trial with two and we are still currently on trial with three.
Feedback has been very strong for the first two trials that was finished and so, and that will -- we will start shipping that in the middle of July.
So I don't have the details of the entire pipeline, but seems like that everything comes back has been very strong.
Daniel Chan - Analyst
And have you guys built any Radar sales into your fiscal-year 2017 assumptions?
John Chen - Executive Chairman and CEO
Not much.
Daniel Chan - Analyst
Okay.
And then the software, can you give us an idea of the organic growth rate for the quarter?
John Chen - Executive Chairman and CEO
We don't really have an organic growth rate anymore, and the reason is that we have to actually combine both sales force.
And a lot of the accounts that actually have both BlackBerry and the legacy Good, so it's very hard to separate out the two now.
Daniel Chan - Analyst
Okay.
Thank you.
Operator
Thank you.
Our next question comes from Tim Long of BMO.
Tim Long - Analyst
Thank you.
Could you talk a little bit about in the software business, what you've been seeing from the bundling of all the different solutions.
Are you starting to see some traction there?
And then I just had a follow-up on the device business.
John Chen - Executive Chairman and CEO
Yes, as I reported earlier, we went from 90 to 560-some customers in a span of 90 days.
It's been extremely well received.
It makes -- and also, by the way, it gives us an opportunity to upsell to our customer because they come in with one or two of the suites.
We have five of them.
We have five components of the entire suite or platform, so this is very efficient for us and very efficient for the customer also.
So I see the receptivity to be huge, because most of the customers doesn't want to deal with the complexity of 20 different features, for example, and so -- or point product.
This is a good thing for both of us.
Tim Long - Analyst
Okay, and then just on the mobility services solutions business, the device software licensing, could you explain what that is?
It sounds like it's zero now.
Or how is that going to be different than IPR revenues?
How do you split what goes into software and what goes into the mobility solutions business?
That would be helpful to understand, thanks.
John Chen - Executive Chairman and CEO
Okay, excellent.
So there's zero revenue, but the reason of us putting that unit together with device is so that I could start shifting some of our business focus on to software.
And this is like licensing our Hub.
A lot of the good stuff that we do in devices, like the BlackBerry Hub, some of our antenna technology, power management technology in the software, the list goes on.
Those that I'm willing to license to other OEMs, phone manufacturers, device manufacturers, even equipment people.
So this is different from giving you a patent right.
Is that making sense?
Tim Long - Analyst
Yes.
John Chen - Executive Chairman and CEO
It's like you can use my Hub and you might pay me $1 a phone or whatever it might be, or an annual fee for using the Hub, but you don't have the IP rights to our Hub or the underlying patent that supported the Hub.
Tim Long - Analyst
Okay, so this would be to device manufacturers or ODMs, or whoever is making the phones?
John Chen - Executive Chairman and CEO
Making phones or making equipment.
Tim Long - Analyst
The device.
Okay, all right; thank you.
Operator
Thank you.
Our next question comes from Maynard Um of Wells Fargo.
Maynard Um - Analyst
Good morning.
So, I just want to clarify, where are the costs of running the NOC?
The SAF operating margins seem very high, so I'm wondering if it's in corporate unallocated.
And then separately, John, I'm curious why you think it's important to be in the hardware business.
I presume if you're out of it, it provides better visibility of the business.
You've at least gotten the risk of the inventory off the balance sheet.
But you'd also, presumably, get a higher multiple on the remaining business.
And it wouldn't seem like you would need the hardware business for your new device software licensing business.
So I'm curious there, are we missing something or not seeing something that you think will drive the hardware success that's driving the decision to stay in the hardware business?
John Chen - Executive Chairman and CEO
Okay, great question.
I'll let James answer the first question; I'll answer the second.
James Yersh - CFO
Hey Maynard.
So your question around the NOC infrastructure, the short answer is there's nothing that's left in corporate.
All of the infrastructure costs are either allocated -- they were allocated to one of the three business units.
And basically, we've got a basis to do that.
But all three of the segments effectively use that and the whole NOC is there for go to market.
So there's no even conceptual reason to leave anything in corporate, which would kind of be what's left to support the entire business.
So it's allocated across all of mobility solutions, software and services, and SAF.
Maynard Um - Analyst
So James, just the maintenance of that, so your fixed infrastructure, I presume the SAF business is the one that uses the network the most, so --
James Yersh - CFO
That's right.
Maynard Um - Analyst
Okay, so the incremental cost of this, of running the network is very small then?
James Yersh - CFO
Correct.
Maynard Um - Analyst
Okay, thanks.
John Chen - Executive Chairman and CEO
As far as the hardware is concerned, a couple of reasons.
Number one, it's a customer reason.
The customers, many customers, especially in the government world, is still relying on us for providing a secure handset for them, that's number one.
Number two, I really, really believe that we could make money out of it, out of our device business.
And to make sure I augment that so we don't put too much emphasis on that, we started the software business that start licensing our technology, which we spoke about earlier.
So let's see how we could develop this.
As I told everybody, I think within a couple quarters, we will be making profits in the whole mobility solution group, and definitely device cost has been pared down quite a bit.
As you pointed out, we de-risked a lot of stuff already.
I was pretty much burdened by the fact that we have not only the inventory but the legacy IP.
James used the word inbound royalty.
Some of the contracts and stuff, we either written it off or renegotiated a lot of those.
So we're at a point that where our business is extremely efficient and we are no longer really making any hardware.
We are really a hardware design house.
I don't design, I don't really make hardware, I do design hardware.
And as I pointed out earlier, and with the new manufacturing arrangement that we made, we don't really carry too much of a risk to our balance sheets, and then we just have to manage the bottom line from the expense side of the equation.
So let's see whether we can make a run of it.
If it's not, then we already started our software part of that business and maybe the transition will be smoother.
Maynard Um - Analyst
Okay, thanks.
And James, sorry, just to clarify the income tax, did I hear you say that there's a benefit in the back half?
Or how should we think about income taxes on the P&L?
Thanks.
James Yersh - CFO
Basically it would be in the P&L, Maynard.
It would be zero to very small headwind in terms of cash taxes.
My comment, by the way, was just in terms of working capital.
If you look at the balance sheet, we kind of went from $0 at year end to a $25 million receivable.
So my comment was that that $25 million will unwind itself by in the back half of the fiscal year.
It was more cash taxes and not P&L, per se.
Maynard Um - Analyst
Great, thanks.
Operator
Thank you, and our next question comes from Rod Hall of JPMorgan.
John Chen - Executive Chairman and CEO
Good morning, Rod.
Ashwin Kesireddy - Analyst
Hi.
Good morning, this is A.K. on behalf of Rod.
Thanks for taking my question.
John Chen - Executive Chairman and CEO
Sure.
Ashwin Kesireddy - Analyst
I have got one question and one follow-up if I may.
So could you talk about your pipeline in the smartphone segment?
I think you earlier talked about launching a mid-range Android phone.
Could you talk about your plans over there?
John Chen - Executive Chairman and CEO
Pipeline?
I'm not quite sure how --?
Oh, the phone itself?
Yes, I'm not really, obviously, I have one.
I'm not really prepared to unveil that because I was thinking about doing that more in the July time frame.
I have spoke about having two of them in between now and the end of this fiscal year, and usually both of them are more into the mid range and mid to high, not going to be a high-end phone.
So that's all I'm prepared to discuss today.
Ashwin Kesireddy - Analyst
All right, could you also talk about your expectations for IP licensing revenue?
I know you talked about generating maybe a little less than last year in the previous earnings call.
Do you have any update?
James Yersh - CFO
We have very, very small, almost none.
Ashwin Kesireddy - Analyst
But what are the expectations for the fiscal 2017, the whole year?
John Chen - Executive Chairman and CEO
Yes, we will have some expectation.
We really haven't broken it out.
And IP is one of those that it takes a long time, we have a long pipeline with that, because you probably know the fact that we have 38,000 patents that are very, very current.
And we're very interested in licensing to everybody for that matter, but it's not something that we are forcing it.
It's not something -- we like to get it on more of a recurring basis, which of course, make it harder to negotiate.
So there are lots of them going on all over the world, but I'm not really counting -- like I'm counting them to have some effect to our bottom line this year but not really counting a big component.
Ashwin Kesireddy - Analyst
All right and one final question, if I may.
Could you talk about the timing of what your expectation is for seeing revenue on device software licensing?
John Chen - Executive Chairman and CEO
Probably, we just started, literally, we started about a month ago.
We need to assemble the pipeline.
I would say six months.
Ashwin Kesireddy - Analyst
All right, thanks.
Operator
Thank you, and our next question comes from Paul Steep of Scotia Capital.
Paul Steep - Analyst
Great, thanks.
John, just on the EMM suite, could you talk a little bit about the wins.
You obviously got a big ramp in new customers this quarter.
What's been the ability to win in non-BlackBerry accounts?
And maybe talk a little bit about the quota carrying reps, how you've allocated out the software salesforce?
John Chen - Executive Chairman and CEO
Very good.
Excellent, thank you.
So we actually won quite a number of competitive wins.
I think -- I'm not going to name our competitors, but as you know there many of the point solution competitors think they are financially quite weak.
And we have taken many accounts from them and also, many of them on the POC.
So this is one of those areas that is really the most -- the best areas that we have today.
That and the AtHoc secure messaging business.
Those two are -- have lots of momentum, growing very well.
Competitors, we are extremely competitive, we are facing competitors, so we have quite a force.
As you probably know, we now own about 19% to 20% of the market.
And in the last year to this year, we have increased our feet on the street in software by roughly about 29% in headcount.
And those are actually -- I was just talking to Carl the other day, now they are -- we now have people that we now train up.
It's now getting into the pipeline and generating businesses for us.
So I feel pretty good about the whole thing at this point; so it's competitive, we're replacing competitors in many places.
Paul Steep - Analyst
Great, just two: one clarification, one other question.
One would be for you, John.
In terms of your M&A strategy, how you're thinking about it.
What's your willingness to go in the market and buy like-for-like functionality?
Let's call it almost a financial arbitrage, since there's a number of struggling vendors out there that are clearly trading cheap on a historic software multiple versus your preference to go and add new IP and new functionality into the product platform?
And then the clarification is just around your comments around mobile profitability.
What is your assumption behind that to get to sustainable profitability in that?
Thank you.
John Chen - Executive Chairman and CEO
Okay, you talk about mobile profitability, you were talking about the device group, right?
Paul Steep - Analyst
Yes.
John Chen - Executive Chairman and CEO
The mobile solution group.
Okay, thank you.
So on the M&A questions, it's great questions.
My preference is to get into the new market, new IP, new space.
I don't think just go consolidate is the right use of our assets, personally.
And there are a couple reasons.
A, I'm competitive, so I could actually go in and replace them anyway in many cases, and secondly, then I will get inherited with a whole bunch of technology and solutions that overlaps.
And since you have to support the customers, so there's really very little synergy there.
So I just added a lot of costs.
Yes, I may have added some new accounts, but I don't think that's very efficient use of our resources.
And I'd rather see ourselves grow in a new area that is augmentation, augmented to our current strategy or offerings.
So that's the answer to that question.
Second, the answer to the mobility solution group questions, we lost $21 million from operations in the quarter in Q1.
I definitely believe that the number in Q2 on a loss basis will be much smaller than that number, significantly, you could appreciate it.
It's not going to be $20 million; it's going to be a lot less than that.
And I really believe that in our Q3 time frame, we will either break even or have a slight profit.
And from that point, it's up to the new product rollout, as well as the traction of our software sale or licensing program in handset to see whether we could -- if our software licensing program is successful, and then I could tell you the sustainability of profitability is very, very high.
Because that, obviously, the margins will be quite different.
Paul Steep - Analyst
Perfect, thank you very much.
John Chen - Executive Chairman and CEO
Absolutely.
Operator
Thank you.
Our next question comes from Richard Tse of Cormark Securities.
Richard Tse - Analyst
John, related to Paul's question, when it comes to the software services growth target of 30% this year, is that organic, or does that include potential acquisitions?
John Chen - Executive Chairman and CEO
No, I don't have any, if there's any acquisition, it will be extremely small.
Richard Tse - Analyst
Okay.
John Chen - Executive Chairman and CEO
And it's not an acquisition-based target.
Richard Tse - Analyst
Okay.
Then when it comes to the software service portfolio, is it essentially complete?
And perhaps you can give us the color on what you may be missing when it does come to M&A?
John Chen - Executive Chairman and CEO
Yes.
It is complete.
I can't really tell you about -- it is very, very complete and I'm comfortable with it.
I could run with it right now.
We're going to generate the growth, and the customers are responding well.
And I'm sure that you guys do channel checks.
A lot of you -- all the names that you folks all represent are customers of ours.
And you could probably call your IT department and ask the question.
So -- and if they say no, by the way, please call me or e-mail me and then I'll make sure that I get my rep to go in there.
But it's extremely complete and there are areas that I could add on to.
It's probably more of a newer area in the market.
And I'll just leave it at that because once I tell you that, it will jack up my price.
These are smaller companies.
Richard Tse - Analyst
All right.
Thank you.
John Chen - Executive Chairman and CEO
Sure.
Operator
Thank you.
Our next question comes from Ben Bollin of Cleveland Research.
John Chen - Executive Chairman and CEO
Hi, Ben.
Ben Bollin - Analyst
Good morning, everyone.
Thanks for taking my question.
The first one I wanted to talk a little bit, going back to this mobility solutions profitability; sorry to beat it, John.
But when you talk about lessening the operating loss in that segment into the next several quarters how much of that is incremental cost reductions or plans that are already in place versus revenue drivers that can get that business to scale?
How do you get there?
And then a follow-up question for James related to the new reporting structure.
Thanks.
John Chen - Executive Chairman and CEO
Yes, for the next couple quarters I'm very focused on efficiency.
Where -- meaning that our cost base, we have done already a number of things to cut down the cost base, both on the operating expense side, as well as the gross margin side or cost of goods sold.
Some of the software that -- we always get some benefit from the IP stuff -- reduction that James had referred to.
And some of them are steps already taken that will reduce our cost pretty much across-the-board in that business.
So I think we're getting to a pretty lean and mean position, maybe I should say that, and quite efficient.
So again, a lot of them in the future depends on us growing our software licensing revenue or device software licensing revenue, as well as some growth from the revenue growth from the new product that comes in.
And that will make our financial model or our business model quite efficient.
Ben Bollin - Analyst
Okay, thank you.
And James, when we look at the new reconciliation to the new structure, are you going to provide any backward looks into that where that's been maybe in the past 12 months?
And if not, could you give us an idea on how that corporate unallocated amount has trended over the last several quarters?
James Yersh - CFO
Sure.
In terms of the comparative spend, like I said, we'll just do it down to margin for at least this quarter.
Part of the reason is we haven't necessarily tracked these costs the way that we're presenting them for the comparable periods last year.
So during the year, we did move to that.
So I think you'll see us as we get into the back half of the fiscal year, we might be able to provide some comparatives.
But for the most part, you can imagine that a big part of our efficiency in taking the cost base down has been focused on these things.
So the trend definitely over time, over the last couple of years I would say has definitely been down here.
Ben Bollin - Analyst
Thank you.
Operator
Thank you.
Our next question comes from Simona Jankowski of Goldman Sachs.
Doug Clark - Analyst
Hi.
This is actually Doug Clark on behalf of Simona.
A few questions, the first one on the SAF revenues.
You mentioned it was impacted by FX and one-time items.
But on the go-forward guide, it looks like you're looking for another 20% sequential decline.
I believe that's a bit above what we've been seeing.
So it does seem like we've taken a bit of a step function lower, wondering if you can address that.
And then OpEx in general, I understand looking at continuing to take out cost efficiencies in the mobility services segment.
On a corporate average basis, should OpEx stabilize from here or are there additional areas for cost savings?
James Yersh - CFO
On the SAF piece, Doug, you're absolutely right.
We had a few factors impacting.
The one you didn't mention was just the timing of recognition for certain customers.
I think we've been through this before where we either recognize when we invoice or when the customers actually pay us.
So invoicing is, of course, something that we can control and is based on time.
The timing of payments slides in one quarter versus another, so that had -- was one of the reasons that I mentioned that you didn't.
In terms of managing this, I think we had said many times that we'll give you an idea of what we think it's going to do going forward.
Ultimately, we have confidence that the 20% in terms of our model based on the trends.
So we'll continue to update that as we go through, as we get more clarity on that on a quarterly basis.
The second part of your question, in terms of corporate expenses, are you talking about just the unallocated piece, or OpEx overall?
Doug Clark - Analyst
OpEx overall.
James Yersh - CFO
OpEx overall is somewhere modest increase from the levels of where we are now to continue to support that growth, I think would be the right way to think about it.
Doug Clark - Analyst
Okay.
That's really helpful.
And then if I can squeeze in one additional one on the mobility solution side, again, you mentioned new manufacturing agreements to help lower inventory levels.
I'm wondering how these are different from what the Company had put in place with Foxconn a year or so ago?
John Chen - Executive Chairman and CEO
A little bit more efficient than Foxconn.
The Foxconn model was actually very quite good and it's really based on the Foxconn model.
So a little bit more efficient than the Foxconn model, and that's pretty much it.
We have about three different ODM, or original design manufacturers, that work with us.
And now two out of the three has gone to a model that is more related to the -- more like the Foxconn model.
Doug Clark - Analyst
Okay great, thanks very much.
Operator
Thank you; our next question comes from Michael Kim of Imperial Capital.
Michael Kim - Analyst
Hi good morning.
John Chen - Executive Chairman and CEO
Good morning.
Michael Kim - Analyst
Could you talk a little bit more about the relaunch of the enterprise partner program, some of the early progress?
I think you mentioned a number of new channel partners signed, and any color around deal registrations and expansion in the channel sales team?
Thanks.
John Chen - Executive Chairman and CEO
Yes, okay, so great.
One of the big items for me was to make our go to market a lot more efficient, I think I mentioned about two quarters ago.
And this is one of those tangible things that we could point to.
We look at our pricing model, the margin strategy with the channel partners and the view from the partners themselves, the marketing program supporting them and a more of a global footprint, so we don't really concentrate just on a few places.
So those are all aspects of it, and so there are lots of views help that, maybe I should probably use that word.
And a new group of people focusing on it, in which we increase the headcount to.
And the leader that we recruited.
Actually we recruited from Cisco, so those are all very positive things.
We add a lot more energy to it.
And as I pointed out, we have 107 new partners in the quarter; that number will continue to grow.
We don't want to give you a number that we expected, but you expect that year-over-year growth.
We expect pretty high numbers.
Michael Kim - Analyst
Great, and then just on the software and service segment.
As the recurring component has gotten a pretty sizeable proportion, any color around recurring billings and how that's trended over the last couple quarters?
John Chen - Executive Chairman and CEO
Pretty steady, I would say, in the quarter.
Pretty much as we expected.
Always could be better, obviously, but it's pretty steady.
Michael Kim - Analyst
Okay, great, thank you very much.
John Chen - Executive Chairman and CEO
Sure.
Operator
Thank you; our next question comes from Deepak Kaushal of GMP Securities.
Deepak Kaushal - Analyst
Hello, can you hear me?
John Chen - Executive Chairman and CEO
Yes.
Deepak Kaushal - Analyst
Thanks for taking my questions.
Most have been asked, but I'll try and deal a little bit more on the mobility solutions business.
Following on the answers, with respect to the change with the ODM partners, when I look at the business, you're targeting to be profitable, how do you avoid inventory write-downs in the future on your new hardware products?
Like the ones you're seeing now?
And then just to follow on, on the software side, so am I understanding this correctly that another Samsung or an HTC can license your Hub and then have effectively the same security as a BlackBerry device?
Is that correct in the assumption?
And then the only differentiation then being the keyboard?
John Chen - Executive Chairman and CEO
Well, so let me go to that one first.
The Hub, or the way that we managed messaging e-mail, different e-mail accounts systems, so it's not a security-based thing.
However, yes, the answer to your question is yes, more than happy to license it to Samsung and HTC, but not the security side.
The security side of our component build on software.
And if they want to license it, we haven't really crossed that bridge yet whether we will or not.
I think there's always a deal somewhere to be found, but we haven't really put that on the list.
The other thing about security you need to understand about our devices, there are a lot of hardware-based security built into the routing into the chips and so forth.
So it's a little bit more than using my security software and somehow be mysteriously become the same level as the BlackBerry security.
So it's a combination of both hardware, software, and well as the server.
If the customers uses our server to manage our device and the combination of that are the most secure situations.
So as far as the inventory part of the equation is concerned, it's really to the limitation of when does the liability start at BlackBerry and when does the liability start at the ODM side?
So we'd negotiate that window to be quite favorable, I'd say.
James Yersh - CFO
And Deepak, it's James.
If I take what John said and put a fine point on it, one of the key things is how far in advance you need to place orders.
In my prepared remarks, I talked about really shortening that lead time so you have a lot more certainty on demand, if you will, as that window becomes shorter.
And as John said, if you're partnering with somebody and they're doing a lot of the heavy lifting on engineering, conceptually they would use rework and be able to reuse those parts for others if BlackBerry didn't place the device.
So the more common we are, the more flexibility we have to take that -- to allow them to take on that liability earlier.
Deepak Kaushal - Analyst
Okay, so are you effectively getting to a point where you'll only build hardware devices when you have an order from an enterprise or a carrier?
John Chen - Executive Chairman and CEO
Can't do it -- see the order and do that yet, but it's within a small number of weeks window.
Deepak Kaushal - Analyst
Okay, that's helpful color.
Sorry if my questions weren't very clear at the outset.
John Chen - Executive Chairman and CEO
Okay.
We probably have to cut it off in two more, let's take the last two because I have a 9:00 podcast.
Debbie Tuck - VP of Finance and Head of IR
Okay.
Operator
And our next question comes from Paul Treiber of RBC Capital Markets.
Paul Treiber - Analyst
Thanks very much.
John Chen - Executive Chairman and CEO
Hi.
Paul Treiber - Analyst
Just hoping, could you speak to what you've been seeing in terms of enterprise qualification of the Priv?
And then how do you anticipate that qualification of future Android devices?
Would that happen at a faster pace because of the Priv?
John Chen - Executive Chairman and CEO
Well, the Priv is really a great engineering product and it's done well for people who bought it, but it's too expensive for enterprise.
And so we are a little bit on too much of a high end.
So this is why the enterprise has been asking, as well as the carrier who represents the enterprise and the B2B group has been asking for more of the mid-range.
They like everything BlackBerry represents in terms of security and the ability to run all software with the Android operating systems.
But unfortunately, the Priv itself only are being affordable by the executive or the higher MP of the organization.
So this is why I believe that we should really build a -- or get to produce a mid-range product with our level of security and the software.
Paul Treiber - Analyst
So in terms of the IT department, though, certifying the device and future Android devices, because the Priv is already out in the market, should that help accelerate?
John Chen - Executive Chairman and CEO
Yes.
Yes, it does.
Sorry I didn't catch the essence of your questions earlier.
It does, because they are now already well aware and have -- be able to test the BlackBerry Android implementation.
Paul Treiber - Analyst
Okay, just focusing on deferred revenue, it declined quarter over quarter.
Can you speak to some of the moving parts, particularly in regards to how the new software business flows to deferred revenue?
James Yersh - CFO
Well, there's other elements in there, Paul, first of all than just the software piece, because we do recognize hardware, for example, on a sell-through basis, which would impact that.
We talked about the uptick in recurring revenue quarter over quarter from 70% to 74%.
So obviously we're heading in the right direction there.
But ultimately, it's not just a software story.
Software for recurring revenue, as I said, is going the right way there.
Paul Treiber - Analyst
Okay, thanks very much.
I'll pass the line.
James Yersh - CFO
Thank you.
Operator
Thank you, and our final question will come from Anil Doradla of William Blair.
Anil Doradla - Analyst
Hi guys, thanks for squeezing me in.
John, a couple questions.
So if you were to discontinue your hardware business, say tomorrow, how much of the revenues in your software will be impacted?
John Chen - Executive Chairman and CEO
Are you talking about the software stuff that's just on EMM?
Anil Doradla - Analyst
Yes.
And all those six segments that you're talking about.
John Chen - Executive Chairman and CEO
I would say some, but very little.
Anil Doradla - Analyst
Okay.
And you have been selling patents over the years; BlackBerry has accumulated tons of these.
So where would you say -- what innings are you in, in terms of the total sale of your patents?
Are you -- is there still a long way to go or you're somewhere in the middle of it in terms of your sales?
John Chen - Executive Chairman and CEO
First of all, innings, we're still in the -- if you want to call it inning we're probably in the first inning.
And I am not really interested in just selling my patents.
I'm interested in licensing our patents.
If we want to sell our patents, then we could get a very advanced innings in a very short time.
Many people that wanted to buy the patents, but I'm not really in the patent selling mode.
I am in the patent licensing mode.
Anil Doradla - Analyst
So from a licensing point of view, you feel that you're still in the initial innings?
John Chen - Executive Chairman and CEO
Oh, absolutely.
Anil Doradla - Analyst
Very good, thank you very much.
John Chen - Executive Chairman and CEO
Absolutely, thank you.
All right, let me provide some closing comments.
The only thing I have actually in closing, thank you all, by the way, for the strong interest here.
I'm sorry we don't have more time that we could take questions.
I know there's some pending questions coming, and I'm sure you could contact us too, and James and myself, if you need to.
So before I close the call here, I'd like to give you a pitch on one of our upcoming events.
It is our annual security summit planned to be on July 19th in New York City.
We'll highlight the unique value proposition of our end-to-end platform and of the software technology you talk about that you heard.
This will involve showing how we help enterprise mobilize the infrastructure to accomplish everything in a more secure manner.
It will also be a great opportunity to hear directly from our customers and strategic partners that they will be coming and supporting us.
I promise it will be very informative.
And although, by the way, it's the same week of the Republican National Convention in Cleveland, so probably a good place to go to instead of Cleveland.
I look forward to seeing many of you there in person.
Thank you for joining the call today.
See you next time.
Operator
Ladies and gentlemen, thank you for your participation on today's conference.
This concludes your program.
You may now disconnect.
Everyone have a great day.