百勝餐飲集團 (YUM) 2002 Q1 法說會逐字稿

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  • CONFERENCE FACILITATOR

  • Good morning.

  • My name is Terry, and

  • I will be your Conference

  • Facilitator today.

  • At this time, I would like to

  • welcome everyone to the 2002

  • First Quarter Earnings Release

  • Conference Call.

  • All lines may have been placed

  • on mute to prevent any

  • background noise.

  • After the speakers' remarks,

  • there will be a Question and Answer period.

  • If you would like to ask a

  • question during this time,

  • simply press star then the

  • number one on your telephone

  • keypad.

  • If you would like to withdraw

  • your question, press the pound

  • key.

  • I would like to turn the call

  • over to your host, Mr. Tim

  • Jerzyk, Vice President of

  • Investor Relations.

  • Thank you, Mr. Jerzyk,

  • you may begin your conference.

  • TIM JERZYK

  • Thanks, Terry.

  • Good morning everyone.

  • Thanks for joining us on the

  • call.

  • Before we begin, I would like

  • to go through a few necessary

  • things.

  • This call is being recorded

  • and will be available for play

  • back.

  • We are broadcasting the

  • conference call via our

  • website at www.triconglobal.com.

  • If you ask a question, it will

  • be included in both our live

  • conference and any future use

  • of the recording.

  • I would also like to advise

  • that this conference call

  • might include forward-looking

  • statements that reflect

  • management's expectations

  • based on currently available

  • data.

  • However, actual results are subject to

  • future events and

  • uncertainties.

  • The information in this

  • conference call related to

  • projections or other

  • forward-looking statements may

  • be relied on subject to the

  • previous Safe Harbor statement

  • as of the date of this call

  • and may continue to be used

  • while this call remains in the

  • active portion of the

  • company's website which will

  • until our next quarterly

  • earnings conference call.

  • On today's call we have David

  • Novak, Chairman and CEO and

  • Dave Deno our CFO.

  • They will both follow with remarks

  • and we will then take your questions.

  • I will turn it over to David

  • Novak.

  • DAVID NOVAK

  • Thanks, Tim, and good morning, everybody.

  • I'm pleased to report that Tricon, soon

  • to be Yum brands, had an outstanding first quarter.

  • Our operating earnings per

  • share was up 37 percent.

  • Basically, we hit on all

  • cylinders.

  • We had double digit profit growth

  • internationally and across our

  • portfolio in the United

  • States.

  • Portfolio blended same store

  • sales results in the United

  • States were the best since

  • 1999.

  • Up five percent.

  • Our worldwide restaurant

  • margin was strong at 15.6

  • percent.

  • Given the broad based momentum

  • of our business, we expect

  • strong results in the second

  • quarter as well growing

  • ongoing operating EPS in the

  • 14 to 19 percent range.

  • We are confident our

  • international business will continue

  • to grow at least 15 percent in

  • profits.

  • And each of our U.S. brands is

  • well-positioned to grow same

  • store sales at least two percent for

  • the full year.

  • U.S. portfolio same store

  • sales should be up about three

  • percent for the year.

  • We expect to hit or exceed

  • all of our development, comp

  • sales and margin targets.

  • As a result, we are raising

  • our full year ongoing

  • operating EPS forecast to

  • $3.63 to $3.70 from the

  • previous range of 3.56 to

  • 3.63.

  • We are also pleased to report

  • that our A&W and Long John

  • Silver acquisition is

  • proceeding smoothly.

  • In fact, we expect to close the deal

  • within the next couple of

  • weeks.

  • We are very excited to bring

  • these brands into the fold.

  • Our A&W and Long John

  • Silvers multi-branding sales

  • and profit results with Taco

  • Bell and KFC continue to be

  • outstanding.

  • And the acquisition allows us to

  • scale multi-branding on a

  • national level over time.

  • You may recall that average unit

  • volumes increased 20 to 30

  • percent and EBITDA increases

  • of 30 to 50 percent with our

  • multi-branding combinations with A&W and Long John Silvers.

  • As we have shown you before,

  • multi-branding allows us to

  • reimage the U.S. system to a

  • much more contemporary and

  • appealing format as we open

  • new restaurants with higher

  • returns.

  • With the acquisition, we are

  • looking forward to our name

  • change from Tricon to Yum

  • Brands.

  • We think it better reflects

  • our expanding portfolio of

  • leading brands going forward.

  • The acquisition was a key

  • event as we continue to

  • execute against our strategy

  • of leading in multi-brand

  • innovation.

  • Another equally important event in the

  • first quarter related to our

  • strategy of becoming a top

  • tier restaurant operator.

  • We remain very focused on

  • improving the customer

  • experience in our restaurants.

  • As we previously announced we

  • launched our long-term

  • commitment to customer mania

  • training.

  • Our goal is to train each team

  • member how to be customer

  • maniacs, which we define as executing the operational

  • basics, what we call CHAMPS, which is cleanliness, basics,

  • hospitality, accuracy, maintenance, product

  • quality and speed.

  • We want to execute CHAMPS, and do

  • it with a "yes" attitude.

  • In fact, we are empowering our team

  • members to solve customer

  • problems on the spot without

  • asking permission from their

  • managers.

  • The initial training is

  • generating a ton of enthusiasm

  • and we believe our long-term

  • commitment to customer mania

  • will ultimately drive

  • consistently positive customer

  • experiences and lead us to

  • become a top tier restaurant

  • operator.

  • We just begun all the

  • training -- this training in

  • our company stores and have

  • the vast majority of

  • franchisees on board because

  • the program

  • training -- training makes so

  • much sense.

  • I was just in Amsterdam last

  • week with our European franchisees where we're rolling

  • it out and everybody is excited about what we are doing

  • with our team members and they

  • believe it will give us a

  • competitive advantage going

  • forward.

  • Going forward you can count on

  • us to remain very focused on

  • our two key strategic

  • objectives.

  • Number one, and that's international

  • expansion, driven by our two global brands,

  • KFC and Pizza Hut.

  • Our restaurant counts are up

  • seven percent over the past 12

  • months internationally.

  • We have had system same store

  • sales growth for 15

  • consecutive quarters.

  • As I said earlier, you should

  • expect 15 percent growth in

  • ongoing operating profit each

  • year from our international

  • business.

  • Our visibility on this is very

  • high as we go into the future.

  • Number two, our second

  • opportunity is to accelerate

  • the growth of our U.S.

  • portfolio.

  • We'll drive the U.S. growth by

  • improving our restaurant

  • operations, supported by

  • customer mania, leading the

  • way in multi-branding

  • invasion which we just scaled

  • through our recent

  • acquisition.

  • And, we will continue to lead the

  • industry with superior

  • marketing and product

  • innovation.

  • With the financial discipline

  • that has been instilled in our

  • company in its processes, led

  • by our CFO Dave Deno, I can assure you thar

  • we will also remain focused on

  • maintaining a strong balance

  • sheet, generating substantial free cash flow, and

  • maintaining our industry-leading return on

  • investment capital.

  • We are very proud our return

  • on capital is leading the pack

  • and we intend to keep it that

  • way.

  • I'll give you a little more color on

  • what's going on with your

  • international business and

  • each of our three brands after

  • Dave Deno gives you the

  • financial review and details

  • of our Q2 forecast.

  • We'll then answer any

  • questions you have.

  • Dave?

  • DAVE DENO

  • Thank you, David.

  • By any measure, comp sales,

  • unit development, margins,

  • productivity control and our

  • structural costs, the first

  • quarter was a terrific

  • quarter.

  • Even better than our fourth

  • quarter of 2001.

  • Ongoing operating EPS was up

  • 37 percent operating earnings

  • were up 41 percent.

  • This was better than we

  • expected mid-quarter when we

  • raised our expectations.

  • Essentially our international business

  • performed better than expected.

  • U.S. margin performance was

  • exceptional.

  • Our tax rate was slightly

  • better than expected.

  • Q1 revenues increased 7

  • percent.

  • This is the best quarterly

  • growth we produced since

  • becoming a public company.

  • More of what you will see in

  • the future, especially now

  • that our refranchising program

  • is largely complete.

  • Both our international and

  • U.S. businesses performed well

  • with solid double digit

  • increases in ongoing profit.

  • We continue to make good

  • progress in reducing our

  • structural costs: tax, interests, and overhead.

  • Overall it was a great way to

  • start the year.

  • And given the broad based

  • strength in our

  • operating performance,

  • we have given guidance for Q2 which is higher than most of

  • you expected, and we increased our guidance for

  • the full year.

  • More on that in a few minutes.

  • First let me take you through Q1 in

  • a little more detail.

  • Looking at international.

  • As I mentioned our

  • international business got off

  • to a very good start, even

  • better than we expected and

  • helped us exceed expectations.

  • In local currency terms,

  • revenues increased 13 percent

  • and ongoing operating profit

  • increased 16 percent.

  • In dollar terms, international

  • profit was up 11 percent.

  • We were very pleased with this

  • performance considering the

  • shift of the Chinese New Year

  • holiday to Q2 this year.

  • This impacted growth rate by

  • several points as did foreign

  • currency for Q1 which had a

  • negative impact of $4 million.

  • Goodwill amortization

  • elimination benefited the

  • quarter by approximately four

  • points of growth,

  • right in line with prior

  • guidance.

  • Our international revenue growth

  • continues to be fueled by

  • solid growth in new

  • restaurants and the 15th

  • straight quarter of system

  • same store sales growth.

  • Net growth in new restaurants

  • is currently running at 7

  • percent annual rate,

  • slightly ahead of our five to

  • six percent target.

  • We have the sweet spot in this

  • business of same store sales

  • growth and good distribution

  • growth.

  • Our major businesses in China,

  • the U.K., Canada, and Mexico

  • all had strong performances in

  • the quarter.

  • In the earnings release the

  • company's four high growth,

  • high investment markets, China,

  • Mexico, Korea and the U.K. are

  • doing very well in their focus of expanding

  • the KFC and Pizza Hut brands,

  • leading the way in restaurant

  • growth.

  • International restaurant

  • margins increased 7/10ths of a percentage point.

  • Our performance continues to improve sequentially.

  • That should continue the

  • balance of the year.

  • Importantly our large Taiwan acquisition of last

  • year's fully integrated and

  • performing well.

  • We are very focused on margin

  • opportunity remaining in our

  • business and are confident our

  • teams will may go the

  • necessary progress to make

  • further improvements the

  • balance of the year.

  • Turning to the United States.

  • Our U.S. business had an

  • exceptional quarter with

  • strong comp sales growth and

  • excellent margin performance.

  • All three unit brands have mad progress in differentiating

  • their brands and operational measures. We are confident of

  • continued progress in these areas by each of the brand

  • teams going forward.

  • David will talk about each

  • brand shortly.

  • For the first quarter

  • U.S. revenues grew six percent

  • while ongoing operating profit

  • increased 25 percent.

  • As you saw in our earnings

  • release company same store

  • sales increased five percent

  • in the quarter.

  • Importantly, our franchise

  • systems performed equally as

  • well or better.

  • For KFC and Pizza Hut,

  • franchise comps were several

  • points ahead of company

  • results of the for example

  • Pizza Hut franchise comp were

  • up six percent in the quarter

  • which is excellent performance

  • for the Pizza Hut brand.

  • Taco Bell franchisee

  • performance was similar to the

  • company's positive eight

  • percent results.

  • Overall, as I said earlier, we

  • have a very broad based

  • operational performance

  • momentum.

  • Now, let's look ahead for a

  • minute.

  • We are very focused on the

  • consistency of performance in

  • our comp growth, particularly

  • from a U.S. portfolio

  • perspective.

  • Within the brand portfolio you

  • will see some swings from time

  • to time primarily at Pizza

  • Hut.

  • They remain very focused on

  • their successful innovation

  • strategy with the launch

  • schedule of new products, not

  • necessarily timed to match

  • prior year successes for

  • obvious competitive reasons.

  • Personally I watch more

  • closely the performance to

  • forecast so I don't get

  • excited when I see plus

  • sevens or minus fours.

  • The important measure is at least plus

  • two for the year which is what

  • we continue to expect for

  • Pizza Hut.

  • David spoke of the customer

  • mania training we launched in Q1,

  • which will become a permanent YUM

  • feature every quarter for all

  • 725,000 team members around

  • the globe.

  • This, as well as the other key

  • initiatives by Alwin Lewis, our Chief Operating Officer,

  • will be a key driver to producing consistent

  • customer experiences in all of

  • our restaurants every day.

  • It is in areas like this that

  • we are investing some of our

  • overhead.

  • We are very aware everyone is

  • targeting to raise their gain

  • in QSR.

  • We remain focused of being a

  • top tier operator.

  • Looking to the future now, when you

  • consider the strong capability

  • we have in brand

  • differentiation and product

  • development in our category leading brands, the intense

  • focus of improved operations, along

  • with our multi-branding

  • opportunity, our confidence

  • in consistently growing the

  • U.S. business is high.

  • Now, let's turn to the second

  • quarter.

  • With excellent momentum

  • carrying into the second

  • quarter, we expect very

  • good performance driven by

  • particularly strong

  • performance from our

  • international business.

  • I think it's safe to say our forecast is well ahead of

  • most of your expectations.

  • As I give you the details of

  • the second quarter forecast

  • please note these numbers

  • include the impact of the YGR

  • acquisition unless I note

  • otherwise.

  • We expect ongoing operating

  • EPS of 83 to 87 cents for the

  • second quarter of growth of 14

  • to 19 percent.

  • We expect revenue growth of

  • nine to ten percent.

  • Six to seven percent excluding

  • the YGR acquisition.

  • Let's now talk about what makes up

  • this growth.

  • Our international business

  • will have a terrific quarter.

  • As I said earlier, and in our

  • original Q1 guidance the slip in

  • timing of the Chinese New Year

  • shifts several points of

  • growth from one to Q2.

  • That fact combined with

  • continued very good growth of new

  • restaurants, system comp sales

  • growth and margin improvement

  • leads us to expect

  • mid-teens growth from

  • international and 30 to 35

  • percent growth in ongoing

  • operating profit for the

  • quarter.

  • These numbers include the

  • slight negative impact of

  • currency and are in

  • U.S. dollar terms.

  • Our international

  • business is YUM's number one growth driver, going well into

  • the future, and it continues to perform very well.

  • Our strategy of focusing on

  • key markets only with company

  • operations and investment is

  • paying off.

  • Each of these key company

  • markets is expected to have a

  • very good year, especially

  • China.

  • We believe we have a real gem

  • here that no one else in the

  • restaurant category can match

  • in terms of international

  • growth opportunities.

  • We have two brands with

  • extended visibility for

  • expansion, infrastructure in

  • place, and experienced team of

  • internationalists to make it happen.

  • This is our largest division

  • and it's growing very, very

  • well.

  • Turning to the U.S.

  • For the second quarter in the

  • U.S. we expect continued solid

  • performance.

  • Ongoing operating profit growth of 10

  • to 12 percent driven by two to

  • three percent growth in portfolio

  • blended same store sales and

  • another good quarter in margin

  • performance and G&A

  • productivity/.

  • The YGR acquisition adds about two points of

  • operating profit growth for Q2.

  • Let me just say at this point, for the year when you

  • include interest expense, we still

  • expect the YGR acquisition to

  • be slightly diluted.

  • From a comp sales perspective

  • expect Taco Bell to have the

  • best results in Q2 continuing

  • our recent trends, fairly good

  • results at KFC skewed somewhat

  • to the end of the quarter and

  • a modest but expected decline of Pizza Hut, as they lapse

  • the successful launch of Twisted Crusts a year ago. We

  • expect Period Five will be Pizza Hut's low point on comps

  • for the year.

  • The second half will likely be

  • Pizza Hut's best for comp growth.

  • Once again, we expect Pizza Hut comps to

  • be up two percent this year.

  • Turning to Tricon overall,

  • We expect continued top tier

  • performance in restaurant

  • margins with one full

  • percentage point improvement

  • versus last year to 15.5

  • percent.

  • Our structural costs will

  • continue to be tightly managed.

  • G&A will be up about four

  • percent in dollar terms for the quarter, excluding the YGR

  • acquisition.

  • Excuse me excluding YGR

  • acquisition G&A will be up only

  • about one percent.

  • We continue to make very good

  • progress in overhead productivity, while at the same time

  • investing behind our growth opportunities: international

  • expansion, multi-branding and improved

  • operations.

  • The ongoing tax rate will be

  • in the range of last year's or

  • somewhere between 29 to 31

  • percent.

  • Our tax group continues to work on

  • key tax planning strategy,

  • including the full foreign

  • tax credibility and timing

  • remains up in the air.

  • Please remember our tax

  • opportunities tend to come in

  • large blocks and the timing

  • will vary.

  • We are working hard on these

  • initiatives.

  • Interest expense will be up

  • slightly in dollar terms

  • versus last year's second

  • quarter.

  • If you exclude the YGR

  • acquisition interest expense will be about

  • flat for last year.

  • Again all this adds up to 83

  • to 87 cents in ongoing

  • operating EPS for the second

  • quarter or growth of 14 to 19

  • percent.

  • Revenue we expect to grow nine

  • to ten percent.

  • The YGR acquisition contributes

  • about three percentage points

  • to revenue growth.

  • Finally let's look ahead to

  • the full year.

  • There is no doubt we are off

  • to a great start with

  • expectations for a terrific

  • first half.

  • We feel very good about the

  • momentum in the business and

  • importantly plans for the

  • second half.

  • That is why we have increased

  • our full year guidance and

  • ongoing operating EPS to a

  • range of 3.63 to 3.70, from 3.56 to 3.63 previously.

  • We are confident of this new

  • range as we look add the

  • performance and plans of our

  • international team and the

  • three U.S. brand teams.

  • They have all made very good

  • progress against our key

  • strategies.

  • We expect they will make more

  • progress going forward.

  • In assessing our full year

  • forecast please remember our

  • comparisons get tougher as the

  • year progresses, and that

  • we had a very good fourth

  • quarter last year.

  • Also as David mentioned

  • earlier the acquisition of the

  • Long John Silvers and A&W

  • restaurant brands is going

  • smoothly and should get off to

  • a good start somewhere in the

  • middle of the second quarter.

  • Finally, as David discussed

  • earlier we are very focused on

  • maintaining a strong balance

  • sheet and expect to continue

  • to generate high levels of

  • cash every year, more than enough to fund our capital needs

  • for growth and restaurant upgrades. At this point let me

  • turn it back to you, David.

  • DAVID NOVAK

  • Thanks, Dave.

  • Thanks for doing your usual

  • good job of detailing the

  • numbers, identifying our

  • challenges and explaining why

  • we are taking our full year

  • forecast up to the range of

  • 3.63 to $3.70 in ongoing

  • operating earnings per share.

  • Let me now share with you the key

  • company initiatives that

  • will drive our performance for

  • the balance of the year and

  • into 2003.

  • On the international front,

  • Pete Bassey and his team intend

  • to open another 1000 plus new

  • restaurants this year.

  • We continue to focus and

  • invest the bulk of our capital in four high growth, high

  • return markets for the company; China, Mexico, the U.K. and

  • Korea.

  • Franchisees continue to open

  • nearly 70 percent of our

  • international new units in

  • countries around the world.

  • We will continue to strengthen

  • company operations focus and

  • our partnership with great

  • franchisees.

  • That's why we agreed to sell

  • our Singapore business to Malaysian Holdings, one of

  • our strongest operating

  • franchise groups in the world.

  • In the base international

  • business we are driving same

  • store sales by launching

  • proven new products from the

  • U.S. like Popcorn Chicken and

  • Pizza Hut's latest pizza innovations.

  • P'Zone is in Canada as we speak and doing extremely well.

  • Our core countries are performing well and China is

  • having an absolutely

  • sensational year.

  • In the United States, our

  • number one focus at each of

  • our brands is to get better at

  • running rate restaurants.

  • We are executing a common

  • operating approach which is

  • spear headed by Alwin Lewis, our Chief Operating Officer.

  • First quarter measures

  • continue to improve at each of

  • our companies for CHAMPS,

  • turnover and margins.

  • We know we have a lot more

  • upside, but we do know for

  • certain we are making progress.

  • Let's look the the brands.

  • Emil Brolick and the Taco Bell team have recorded

  • 30 straight weeks of positive

  • same store sales growth.

  • We realize we have not been

  • lacking the toughest

  • comparisons but Taco Bell has

  • been positive the last eight

  • periods and two year trends are now positive.

  • Taco bell will continue to

  • bring news this year to the Think

  • Outside the Bun advertising

  • campaign and benefit from the

  • quality improvements we have

  • made in tortillas, beans and

  • beef and the addition of steak

  • and 100 percent white meat

  • chicken to our line.

  • Taco Bell is also benefitting

  • from operational improvements

  • and significant gains in

  • speeds of service.

  • This has been our focus.

  • In the first quarter our speed

  • of service times improved by

  • nearly 10 percent from a year

  • ago.

  • Or more than 20 seconds

  • better.

  • We know that that drives

  • sales.

  • Taco Bell is also coming off a

  • very successful steak quesadilla launch, a

  • $1.99 product that was

  • advertised without mentioning

  • the price point.

  • Right now Taco Bell is featuring

  • value with the new 7-Layer

  • Nachos for 99 cents, and

  • we have a steady stream of

  • high quality product news and

  • value news planned for the

  • balance of the year.

  • We expect Taco Bell second

  • quarter same store sales to be

  • up at least 7 percent.

  • Taco Bell is definitely

  • building on its momentum.

  • Now, let's turn to KFC.

  • KFC has been a real model of

  • consistency.

  • KFC same store sales have been

  • positive 15 out of the last 16

  • periods and seven out of the

  • last eight years.

  • Cheryl Bachelder and the team

  • will continue to position KFC

  • more competitively on the

  • basis of superior quality to

  • fast food with the successful

  • Jason Alexander advertising

  • campaign.

  • Operationally, KFC's focus on Hot

  • and Fresh is driving

  • continuous improvement in our

  • food quality scores.

  • The plan is to drive

  • continuous product excitement

  • around our existing menu and

  • to launch significant

  • packaging and sizing innovations

  • to improve our overall value

  • equation.

  • We have successfully tested

  • programs and we have those

  • programs in the pipeline, and

  • we expect to continue our

  • momentum with stronger

  • advertising budgets that allow

  • us to support both the Family

  • Meals, Chicken on the Bone and

  • Individual on the Go products.

  • We expect KFC's Q2 same store sales to

  • be up two percent.

  • Very, very confident about

  • KFC's future as we move on.

  • Now let's turn to Pizza Hut.

  • As you know Pizza Hut as had a

  • soft fourth quarter or had a

  • soft fourth quarter in

  • 2001.

  • But with the launch of the P'Zone,

  • Pizza Hut reversed that

  • negative trend and generated

  • two percent same store sales

  • growth in company stores.

  • As David said, franchise same store sales

  • were up six percent for the

  • quarter.

  • Now, you are probably asking

  • why would there be such a

  • difference?

  • Well, the P'Zone was a very

  • popular dine-in product

  • because of its low price point

  • and individual eater appeal.

  • Now, if you'll recall the

  • company restaurant base is

  • primarily delivery driven with

  • delivery carry-out units.

  • The delivery carry-out

  • business is driven primarily

  • by traditional pizzas, whereas the franchisees have more of

  • a Red Roof, dine-in asset base. Overall acceptance in

  • product mix for the P'Zone was

  • outstanding, exceeding expectations.

  • The P'Zone attracted new

  • customers at a better rate than

  • many previous Pizza Hut new product

  • launches.

  • Company stores sales were less

  • than expected because delivery

  • sales are driven more from our

  • base pizza business, because, basically

  • what we are doing is serving

  • up whole meal replacement

  • options with the pizza.

  • The good news is that with the

  • P'Zone, we have another great

  • pizza in our arsenal of

  • limited-time offers, and

  • we know the best way to market

  • it is in combination with our

  • base pizza line.

  • So in other words, sell our base pizza and the

  • P'Zone together and we think

  • that would give us a more

  • powerful marketing program.

  • We are pleased for the

  • franchisees we were able to

  • drive significant sales in the

  • dine-in business.

  • At the same time, obviously

  • reverse the business trend

  • that we had in the fourth

  • quarter.

  • We are also very pleased that

  • Pizza Hut had a great profit

  • quarter with less

  • discounting on the

  • base pizza line which impacted

  • traffic, as we talked about, but

  • clearly supported great

  • margins.

  • We are also pleased that Pizza

  • Hut improved its delivery

  • speed of service and other key

  • operational measures during

  • the launch.

  • The balance of the year Pizza

  • Hut will bring back previously

  • successful limited time offer

  • pizzas and introduce an

  • outstanding new product that

  • we have successfully tested.

  • Right now Pizza Hut is

  • overlapping the very successful

  • Twisted Crust Pizza and Period

  • Five sales will be down about

  • seven percent.

  • We expect they will be down

  • about two percent for the

  • second quarter and we will

  • finish the year with a very

  • solid second half ending the

  • year up at least two percent.

  • We are confident that Pizza

  • Hut is back on track and that

  • the team has the winning

  • strategy in the pizza category

  • with quality, pizza innovation

  • and offering every day value

  • while focusing on continuous

  • operational improvement.

  • We love being the innovator in

  • the pizza category.

  • We are definitely off to a strong start

  • when you look at it all and

  • step back, you have to, I

  • think anyone would conclude we

  • are definitely off to a strong

  • start at all of our companies

  • and fully intend to keep it

  • going.

  • We have taken up our forecast

  • and expect to hit it.

  • But let me remind you it's still

  • early and we have some more

  • tough sledding ahead.

  • We are comfortable we can

  • deliver in the range of $3.63

  • to $3.70 for the full year but

  • believe it would not be

  • prudent for you to bank on us

  • to do more.

  • If we can do better, we will.

  • We are committed to keeping

  • you advised fully along the

  • way.

  • Before I close, let me spend

  • just a minute on how

  • acquisitions fit into the

  • execution of our strategies in

  • the future.

  • First, and foremost, we will

  • leverage our existing

  • U.S. asset base in

  • international infrastructure.

  • This will be through, number

  • one, QSR mid-scale

  • opportunities in the U.S. to

  • drive multi-branding.

  • Just like the A&W, Long

  • John Silver's acquisition we

  • just completed.

  • We will also be testing casual

  • concepts through partnering

  • agreements that will fit with

  • our U.S. brand assets, particularly Pizza Hut dine-in

  • assets. You'll see this in a test we

  • have with Backyard Burgers and

  • Pizza Hut dine-in restaurants

  • as we look at upgrading the

  • image of Pizza Hut Red Roof restaurants.

  • We are also looking at testing

  • pasta and sandwiches for this

  • same opportunity at Pizza Hut.

  • We are also looking at these

  • and other food categories that

  • could leverage our Pizza Hut

  • delivery system.

  • But we basically think that fast

  • casual gives us an opportunity

  • to maybe plug and play with

  • Pizza Hut.

  • We'll see what happens.

  • The great news here is we are

  • able to test this, find out if

  • it works.

  • When we know we have a winner,

  • then we can decide what the

  • best option is for us as we go

  • forward and determine the absolute

  • best use of our capital.

  • The big news is we are

  • leveraging or existing asset

  • base, which we know drives shareholder value in a big-time

  • way. We will also look at

  • international expansion of any

  • promising multi-brand combination or single brand

  • opportunity that allows us to utilize our existing

  • infrastructure. What we have internationally

  • is really special.

  • I mean, you know as we have

  • talked about when you look at

  • McDonald's and you see how

  • much profit they are

  • generating outside the United

  • States, $2 billion.

  • You know, we make over $300

  • million and, you know, we are

  • quickly heading towards the

  • four category on that.

  • And the real opportunity that we

  • have is to close the gap

  • versus McDonald's, knowing the

  • next nearest competitor we

  • have makes only about $30

  • million a year.

  • We have the infrastructure to

  • really start continuing to really

  • drive our international

  • businesses as we move ahead.

  • The going forward, you know,

  • we really think we can execute

  • whatever acquisitions we make

  • we think we can

  • successfully execute our

  • strategy through small

  • investments and test them and

  • then expand them as they prove

  • successful.

  • We think this is a real luxury

  • we have.

  • And again, our primary strategy is

  • to leverage existing our asset

  • base through multi-branding.

  • Overall we think this strategy

  • is the best way to drive

  • shareholder value and stay

  • focused on our existing

  • business.

  • When we look at what are we

  • going to be the best at as we

  • go down the road?

  • We are going to be the best at

  • really bringing customers

  • branded restaurant choice.

  • I mean this is a tremendous

  • break-through strategy that we have.

  • We're going to be the best in the

  • world.

  • We are looking at this holistically from a

  • worldwide standpoint.

  • So with that I will open it up to

  • you for any questions that you

  • have.

  • Dave will answer all the tough

  • ones and I'll take all the

  • softball.

  • TIM JERZYK

  • Okay, sir, we are ready for

  • questions.

  • CONFERENCE FACILITATOR

  • At this time, I

  • would like to remind everyone,

  • in order to ask a question,

  • please press star then the

  • number one on your telephone

  • keypad.

  • We will pause for just a

  • moment to compile the Q&A

  • rosters.

  • Your first question comes from

  • Coralli Winter.

  • CORALLI WINTER

  • Hi.

  • Could you talk about the -- a

  • little bit more specifically

  • about the performance in your

  • largest international markets?

  • What same store ranges look

  • like for China, Mexico, Korea

  • and the U.K.

  • And what the competitive dynamics

  • you see in Europe versus Asia.

  • And then secondly could you provide

  • guidance on where you see

  • U.S. restaurant margins and

  • international restaurant

  • margins for the year.

  • DAVE DENO

  • First of all we don't

  • disclose by country our same

  • store sales growth.

  • But we are really happy with

  • sales gains in the countries

  • that you identified.

  • The U.K., Mexico, China, et

  • cetera.

  • And Coralli, what's happening is you

  • are getting base same store

  • sales growth plus we are

  • getting new unit development.

  • And when both of those things

  • happen in a particular

  • geography, it adds up to a lot

  • of profit growth.

  • As far as the dynamics go in

  • the competitive set, David's

  • mentioned that the continent

  • of Europe for us for KFC is a

  • provider.

  • We do not have the kind of

  • scale we have in Asia.

  • And we are continuing to work

  • against that and spend against

  • that.

  • In Asia continues to be a very,

  • very strong focus for us going

  • forward.

  • And then finally, on the

  • U.S. margins and the

  • international margins, we

  • expect both to be in the high

  • 15's for the year.

  • Very, very good year for us

  • going forward.

  • So the U.S. margins,

  • specifically we expect in the

  • high 15's.

  • International margins we

  • expect to be in the mid to

  • maybe high 15's for the year.

  • DAVID NOVAK

  • And the U.S. number includes

  • the YGR acquisition.

  • DAVE DENO

  • And Coralli, I think one other point on just the

  • competitive dynamics

  • internationally.

  • In Asia, in many of the companies -- countries

  • we operate in we actually beat

  • McDonald's and have a, you

  • know we go tow-to-tow with

  • them.

  • In Europe we are basically in

  • the process of building the

  • business with McDonald's being

  • our -- the lead horse that I

  • think is basically educated

  • the category on fast food.

  • So we'll ride their coattails

  • and try to make progress as we

  • go forward.

  • CORALLI WINTER

  • Thank you.

  • TIM JERZYK

  • Thanks, Coralli.

  • Next question, please.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Mark Kalinowski.

  • MARK KALINOWSKI

  • Hi.

  • Good quarter everybody.

  • Just wanted to get your

  • comments regarding your

  • outlook for cheese prices

  • that's embedded in your Q2 EPS

  • target.

  • Thanks.

  • DAVE DENO

  • We have, mark, the

  • traditional cheese curve which

  • is a little bit less than last

  • year, but

  • it tends to strengthen as the

  • year goes along, the prices.

  • But nothing really -- no real big change in our

  • cheese costs or, you know,

  • versus our usual trends.

  • MARK KALINOWSKI

  • So you would say it's

  • accurate to describe a

  • slightly favorable outlook on

  • a year-over-year basis?

  • DAVE DENO

  • Very slightly favorable.

  • Again, I want to stress to

  • everybody that our commodity

  • costs are very balanced

  • between chicken, beef, cheese,

  • other items.

  • We do not see a significant

  • upside from cheese because it

  • is a relatively small amount.

  • Also its doesn't make up a

  • huge, huge part of our

  • portfolio.

  • MARK KALINOWSKI

  • Thank you.

  • TIM JERZYK

  • Thanks, Mark.

  • Next question, please.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Michael Sherik.

  • MICHAEL SHERIK

  • Thanks, guys and

  • good morning.

  • Could you comment a little

  • bit --

  • You talked about boosting some

  • of the advertising at KFC.

  • Can you talk about advertising

  • spend on an absolute dollar

  • basis and also from am

  • appreciation standpoint in

  • terms of where you are today?

  • And then secondly, your

  • guidance for international

  • operating profit growth, this

  • go-round includes the impact of FX, can

  • you let us know what your assumptions are for that?

  • DAVE DENO

  • I'll answer the second question first,

  • $9 to $12 million of FX impact for the year.

  • There was four in Q1.

  • So, you know, hopefully the

  • proportionate share happened

  • in Q1 and those of you that

  • follow the dollar know that

  • it's the dollar's weakened a

  • little bit here lately.

  • But it is what it is and we always

  • carry a little bit of a

  • contingency for that.

  • On advertising spend, Michael,

  • what we have talked about

  • before is some of our brands

  • like KFC have some of our

  • franchisees have matched our

  • investment spending to a half

  • a point, and

  • that's enabled us to increase

  • our add impressions in

  • those -- in that brand.

  • The media market is more

  • favorable than it was a year

  • ago.

  • I don't have right off the top

  • of my head how many more

  • impressions we are getting but

  • at KFC advertising spend is

  • higher as a percent of sales

  • than in the past because to the investment spend match.

  • I believe -- we can double

  • check on this, but I think Pizza Hut and Taco Bell

  • are roughly the same as last year. We are getting more

  • impressions because of the more favorable media markets.

  • TIM JERZYK

  • Thanks, Michael.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from John Glass.

  • JOHN GLASS

  • Thanks.

  • Good morning.

  • Couple questions.

  • One, on the Yorkshire

  • acquisition, can you walk

  • through how the acquisition

  • will impact the second half

  • with respect to [acreation] to

  • operating profits?

  • I think you said it was two

  • points of growth in this quarter, but we only caught a

  • partial quarter of that, so if you could provide that

  • detail.

  • And then secondly on the multi-branding

  • units, how many multi-branded units are in the

  • comp base now?

  • If you have looked at it

  • versus the average blended

  • comp for the system, how big

  • of a delta are you seeing

  • multi-branded versus single

  • brands in the comps?

  • DAVE DENO

  • As far as the Yorkshire

  • guidance goes, as I talked

  • earlier in previous

  • discussions, we expect when

  • you include interest expense,

  • we expect a slight negative in

  • operating earnings this year.

  • We expect some operating

  • profit increases for the back

  • half of the year.

  • I think it's three to four

  • points as far as, yeah, on the

  • U.S. only.

  • And about three to four points

  • in operating profit.

  • So we expect Yorkshire to come

  • on in the next couple weeks.

  • We include the guidance for

  • the second quarter. Let me just clarify it for everybody,

  • it's not the reason why we

  • took our operating earnings

  • per share range up.

  • It's off of our base business.

  • We expect the Yorkshire to

  • have virtually no impact on

  • operating earnings per share.

  • So that is the Yorkshire piece, and we will continue to

  • update you on that as the deal closes and

  • we get better understanding as

  • to what's going on in that

  • business.

  • But you can expect about three

  • points in U.S. operating profits

  • from it.

  • The multi-brand restaurants,

  • there's not enough of them

  • today in our full system to

  • have a measurable impact on

  • the comp sales performance.

  • If you look at how the

  • restaurants themselves are

  • trending on a comparable sales

  • performance, they are trending

  • equal to or better than what

  • we currently see out of our

  • single brand restaurants.

  • Two-part answer to your

  • question.

  • We have a slightly better comp

  • sales performance out of our

  • multi-brand restaurants.

  • When you look at it in

  • aggregate for all our

  • U.S. brands there are not

  • enough multi-brand restaurants

  • to have a measurable impact on

  • our comp sales performance.

  • DAVID NOVAK

  • John, also on YGR so all of

  • you who have questions about

  • YGR, balance of the year we

  • are expecting it to begin

  • impacting our P&L Period Six, so, the last period of Q2.

  • Keep in mind it's about $575

  • million annual revenues.

  • Margins were about four

  • percentage points below ours.

  • And G&A is about $5

  • million a period.

  • Something around that range.

  • That should give you enough to

  • pretty much model that out.

  • JOHN GLASS

  • Thank you.

  • TIM JERZYK

  • Thanks, John.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Peter Oaks.

  • PETER OAKS

  • Good morning.

  • I was actually hoping to

  • follow-up on the multi-branding

  • question of John's.

  • Dave if I understand, you are

  • saying the comps for the

  • multi-branded units were only

  • equal to or slightly better

  • than the single branded un

  • its?

  • DAVE DENO

  • When you are looking

  • at -- Peter, I'm not talking

  • about the first year.

  • Okay?

  • I'm talking about once they

  • are in the ground and they are

  • in the ground for at least 13

  • periods.

  • That -- comp sales performance

  • is equal to or better than

  • what you are seeing in our

  • base branded restaurants.

  • First year we are still seeing

  • that sales gains that David

  • talked about 20, 30, 40

  • percent.

  • So I just want to make sure

  • that clarification comes in.

  • PETER OAKS

  • So this would, of the

  • approximately 1600

  • multi-branded units or

  • slightly under, I think you

  • had about 1100 a year ago.

  • This would essentially isolate

  • those folks?

  • DAVE DENO

  • Yes.

  • What we always do is we take a

  • look at how we are doing in

  • the first year sales, Peter

  • and then importantly how we

  • are doing after that.

  • DAVID NOVAK

  • One of the things we were

  • most pleased about with

  • multi-branding is it

  • solidifies the economic power

  • of the restaurant on an

  • ongoing basis because what we

  • find is our same store sales

  • growth are actually higher in

  • the multi-branded units, because

  • you are leveraging two

  • customer bases which really

  • drive purchase frequency.

  • In our overall strategy

  • the real economic engine for

  • us is to drive purchase

  • frequency.

  • That's why we think variety,

  • that we can get credit for,

  • which multi-branding gives

  • us immediate legitimacy in

  • different food categories is

  • the key to driving purchase

  • frequency.

  • When you get more customers

  • coming in, it raises the whole

  • boat.

  • That's the power of this.

  • So we are very pleased that we

  • have a strategy that is

  • long-term in nature.

  • It would be one thing if you

  • got the big lift in year one

  • and year two the sales went

  • down.

  • We don't see that.

  • We see the sales outpacing our

  • stand alone brands.

  • PETER OAKS

  • Given how important

  • multi-branding is to the story,

  • kind of medium to long-term is

  • it your intention to provide

  • us comps on a regular basis?

  • DAVE DENO

  • On multi-branding or on

  • just -- we will continue to

  • present, peter, by brand.

  • And talk about multi-branding

  • as we do today.

  • But it will be included in our

  • overall base portfolio

  • guidance.

  • DAVID NOVAK

  • What we are going to give

  • you is what our existing asset

  • base and new assets deliver.

  • Okay?

  • We have a very unique

  • strategy.

  • Nobody else is doing it.

  • What we are doing is we are

  • going to win on the basis of

  • branded choice.

  • So, you know, our whole asset

  • base will transform,

  • ultimately, into

  • multi-branding and, you know, I

  • think at some point in time we

  • may be multi-branding in China.

  • We will be looking for ways to

  • maximize variety and maximize

  • our asset base while really

  • responding to the customer.

  • Because the only reason why

  • this works is because

  • customers love it.

  • DAVE DENO

  • Peter, your point is we

  • continue to expand

  • multi-branding into the

  • future, and

  • it gets to be a very significant

  • scale in the U.S.

  • The key number to watch from a

  • comp perspective, even more so in

  • the future than now is the

  • U.S. blended portfolio rate

  • rather than by brand.

  • PETER OAKS

  • Okay.

  • Thank you.

  • TIM JERZYK

  • Thanks, Peter.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Howard Penny.

  • TIM JERZYK

  • Hello, howard.

  • HOWARD PENNY

  • Hi.

  • Thanks very much.

  • I was curious about your

  • comments of both Pizza Hut and

  • Taco Bell as to the level of

  • discounting in the quarter.

  • Can you comment on your

  • philosophy as it's changed

  • over the years to discounting

  • and was I reading you right

  • saying there was less

  • discounting this year?

  • If you could even maybe go back as

  • far as to what the discounting

  • was like when you were part of

  • Pizza Hut.

  • Thanks.

  • DAVE DENO

  • I'll take the immediate

  • question and turn it over to

  • David.

  • Obviously one of the reasons

  • why our margins were so strong

  • in the first quarter, is

  • there are a bunch of factors,

  • but one of which that David talked about was, we did a

  • good job on our price points at Pizza Hut

  • and Taco Bell, especially.

  • I'll turn it over to David to

  • talk about the overall

  • philosophy.

  • DAVID NOVAK

  • I think, Howard, you know

  • to win in this category, we

  • are really focused on what we

  • call inside, at least

  • internally as two tier

  • strategy, okay?

  • You know that the category's

  • driven by value.

  • All three of the categories.

  • Chicken, tacos, pizza, looking at Long John Silver's and

  • A&W, same thing. We know this, there's a very value

  • conscious customer out there.

  • So we believe that we want to

  • continually drive home, you

  • know, competitive value

  • offerings on an every day

  • basis.

  • I mean, that's just part of the

  • business.

  • Where we think that -- what

  • makes our strategy different

  • is that we have one-two punch.

  • We have the every day value

  • plus we are introducing higher

  • quality type products we can

  • get a premium on.

  • Or more innovative products

  • that allow us to improve our

  • margins and still get the kind

  • of traffic growth that we need

  • to really drive the business.

  • At Taco Bell great example of

  • that would be the steak

  • quesadillas.

  • Literally we are bringing quesadillas at

  • $1.99 price point,

  • unadvertised.

  • To think about anything going

  • for 1.99 at Taco Bell five

  • years ago, everybody would

  • have been in a panic.

  • We found that that really is a

  • great strategy for us.

  • At Pizza Hut most recently the

  • P'Zone.

  • It was a terrific product.

  • Great customer scores.

  • And, we were able to come in

  • and literally not discount our

  • base pizzas and we had a greet

  • profit quarter and a very

  • solid sales quarter.

  • We would have liked to have

  • more sales out of the company

  • restaurants but the bottom

  • line was it was a very

  • successful quarter for us.

  • It's a balancing act.

  • Then what we are really try to

  • go do is when you look at our

  • marketing dollars, we are

  • trying to figure out the best

  • possible way to maximize our

  • marketing spending so we can

  • have a two tier message out

  • there.

  • Pulse value, come back to

  • higher quality products, come

  • back to value.

  • KFC, right now, is on a two

  • tier media strategy where we

  • are supporting both the chicken on

  • the bone product which is

  • generally higher priced and

  • our portable products which is

  • lower priced.

  • So we can make our product

  • available on an affordable

  • basis and have the high end,

  • low end working in terms of

  • the menu mix.

  • That's how we are approaching

  • it.

  • We call it two-tier marketing.

  • And we are very focused on

  • trying to find the right

  • balance.

  • TIM JERZYK

  • Thanks, Howard.

  • CONFERENCE FACILITATOR

  • Next question

  • comes from Jack Russo.

  • DAVE DENO

  • Hi, Jack.

  • JACK RUSSO

  • Thanks.

  • Great quarter, guys.

  • DAVID NOVAK

  • Thanks.

  • JACK RUSSO

  • Just a couple nonoperating

  • questions, David, for you.

  • Could we get a full year tax

  • rate what you are expecting

  • for the full year?

  • And also, any thoughts on

  • interest expense for the full

  • year?

  • And I know you didn't buy back

  • any stock in the quarter.

  • I'm curious, is that due to

  • the acquisition or do you

  • attempt to resume that?

  • Finally, you have ended in the

  • fourth quarter for Pizza Hut a

  • new product.

  • I know you can't talk a lot

  • about it.

  • Are you still expecting some

  • type of blockbuster new

  • product to be rolled out there

  • in the fourth quarter?

  • DAVE DENO

  • Tax rate 33 to 34 percent.

  • We'll continue to pursue

  • things as we see them.

  • Especially on the

  • international side.

  • Interest expense we would have

  • expected to be about flat this

  • year.

  • That includes YGR, Tim?

  • TIM JERZYK

  • No flat before YGR.

  • DAVE DENO

  • Flat before YGR.

  • We have the YGR impact this

  • year.

  • Jack, what else did you have?

  • Share buyback?

  • JACK RUSSO

  • Do you expect to get

  • aggressive there the rest of

  • the year?

  • DAVE DENO

  • Yeah.

  • We'll continue to do our -- we

  • have a $300 million share

  • repurchase authorization that

  • we are executing against.

  • We intend to keep against

  • that.

  • JACK RUSSO

  • Okay.

  • DAVE DENO

  • Then finally, on the pizza

  • hut --

  • DAVID NOVAK

  • We have a great new

  • product we are going to

  • introduce sometime in the

  • second half.

  • JACK RUSSO

  • Second half of the year?

  • DAVID NOVAK

  • Yes.

  • JACK RUSSO

  • Okay.

  • Thanks guys.

  • DAVE DENO

  • No problem.

  • TIM JERZYK

  • Next question please.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Andy Barish.

  • ANDY BARISH

  • Hi, guys.

  • Couple of cost questions.

  • Can you quantify or sort of at

  • least directly let us know if

  • the new customer

  • mania programs

  • were a significant cost item

  • as you rolled those out?

  • Where would that show up?

  • Secondly back on cheese prices.

  • Where are cheese prices

  • favorable in the first quarter

  • or was that the toughest

  • comparison of the year for

  • you?

  • DAVE DENO

  • It was a little higher in

  • the first quarter.

  • Then offer the balance of the

  • year it will continue to

  • moderate a bit, and be

  • slightly favorable like we

  • talked about earlier.

  • I want to remind everybody we

  • have a very -- we have other

  • components to our food cost

  • besides cheese.

  • Secondly, on the second

  • part -- first part of your

  • question, Andy, I'm sorry?

  • ANDY BARISH

  • Cost on customer mania, do

  • you care to quantify as you

  • roll that out?

  • DAVE DENO

  • We will not specifically

  • quantify it.

  • But when you see changes in

  • overhead, we are investing in

  • our overhead behind our CHAMPS

  • measures, our international

  • measures and multi-branding

  • measures.

  • Specifically I think our

  • CHAMPS Excellence Review which

  • is something we do to monitor

  • to see our progress on CHAMPS,

  • we are spending $6 million

  • more this year than we have in

  • the past.

  • So our ongoing G&A

  • productivity continues.

  • We continue to look for back [INAUDIBLE]

  • house opportunities,

  • consolidation opportunities as

  • we always have.

  • And then we are reinvesting it

  • behind our growth drivers,

  • ops, international and multi-branding.

  • DAVID NOVAK

  • Customer mania training is

  • something we plan on doing

  • every quarter forever more.

  • We think we are on to

  • something here, and we are

  • going to stay after it.

  • TIM JERZYK

  • The reason you would likely

  • not see any impact on

  • restaurant margin is we

  • already have training going on

  • in the restaurants, we are

  • better utilizing the times we

  • spend in the restaurants for

  • things like this.

  • We believe this is a much

  • better investment.

  • You should not see impact or

  • margins going forward.

  • Just as a reference look at

  • our Q2 guidance on margins.

  • We expect to be very strongly

  • positive.

  • ANDY BARISH

  • Thank you.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from Brett Levy.

  • DAVE DENO Hi, Brett.

  • BRETT LEVY

  • Good morning.

  • Just a follow-up on Andy's

  • question on customer mania.

  • What is the franchisee

  • commitment?

  • Secondly franchisee presence

  • within the big four

  • international markets you are

  • targeting, what is their

  • growth commitment?

  • Third do you have any color

  • you want to give, any quantitative

  • numbers on CHAMPS

  • scores?

  • DAVE DENO

  • I'll take the middle one,

  • David.

  • On the franchise split China

  • and -- excuse me Mexico and

  • the U.K. KFC business are

  • company and franchise

  • ownership.

  • And the U.K. Pizza Hut did

  • this as a joint venture with Woodbread.

  • Korea is primarily company and

  • the Pizza Hut side all

  • franchise on the KFC side.

  • On the company side it's

  • pretty much all company in

  • China.

  • Franchise partners quite

  • happily, are coming along with

  • us and investing behind our

  • brands in each one of those

  • countries.

  • So that's our international

  • growth story.

  • DAVID NOVAK

  • Okay.

  • Regarding the franchise

  • commitment to customer mania.

  • You know, first of all, the

  • status of where we are at

  • right now is that we are

  • implementing this in all of

  • our company stores around the

  • world which is about 20

  • percent of the system.

  • And we have the vast, vast

  • majority of the franchise

  • system executing it along with

  • us.

  • Taco Bell in the United States

  • basically we have 100 percent

  • alignment.

  • Pizza HUT'S almost 100 percent

  • alignment.

  • KFC is about lagging a quarter

  • behind the company operations

  • but is aligned as we roll it

  • out.

  • And then internationally, you

  • know, I would say we have the

  • vast, vast majority, there's

  • no need for me to go country

  • by country.

  • Basically what I told the

  • European franchisees last week

  • as we were going through it

  • and they are excited about it.

  • This is a way of life for us

  • you are either going to be a

  • good franchisee or a bad

  • franchisee.

  • If you are not on the program

  • you have to be on somebody

  • else's program, because this is what it's going to be all

  • about. We are very focused on doing this.

  • We are tracking who's in,

  • who's not in on a global

  • basis.

  • And, you know we have varying

  • agrees of execution in terms

  • of pacing and sequencing.

  • But ultimately our goal is to

  • get to 725,000 team members.

  • And we are very confident we

  • are going to get there because

  • this program is just being

  • sucked up.

  • People love it.

  • You know, it's getting the

  • right kind of spirit inside

  • the restaurant.

  • We are teaching people the

  • right things.

  • We have also, part of this we

  • are empowering the team member

  • to solve a problem right off, without

  • going to the restaurant

  • manager for food costs up to

  • $10.

  • Basically if you had a $20

  • problem, you know, you could

  • literally take care of it if

  • you are a team member without

  • talking to your restaurant

  • general manager.

  • The team member says hey, you

  • believe in me, I'm a part of

  • the team, you trust me.

  • You know, it's really getting

  • our team members involved

  • which we know really drives

  • performance.

  • And where we tested this, you

  • know, our food costs are

  • exactly the same or lower.

  • Our customer complaints are

  • going down dramatically.

  • And what I'm excited about is

  • the whole organization is

  • galvanized and

  • energized around this customer mania notion.

  • It's changing our restaurant

  • support centers.

  • We are going, this is our real

  • passion.

  • This is what we are passionate

  • about getting done, because

  • we are tired of being bottom

  • tier, middle tier operators.

  • We will not be happy until we

  • are one, two, three, four and

  • five at the top, in terms of

  • our operational measures.

  • Way think it can get done.

  • We are a long ways from where

  • we want to be but this is

  • fundemental.

  • We are tracking all of our

  • franchisees, and we're going to lead the way from a

  • company perspective. In terms of our ops measures,

  • you know I don't have off the

  • top of my head the exact CHAMPS

  • scores, but I think Tim does.

  • We are basically improving our

  • measures, we just had our

  • quarterly business reviews.

  • You know, turnover is moving

  • in the right direction in all of our brands.

  • We've got customer mania under way.

  • Consumer complaints are down.

  • And, you know our CHAMP scores

  • are moving in the right

  • direction.

  • TIM JERZYK

  • Yes, Brett CHAMP scores are

  • up anywhere from up slightly

  • to up as much as four points

  • at Taco Bell.

  • Some of the key measures like

  • for example David mentioned

  • earlier the speed of service

  • at Taco Bell.

  • They were better by 22 seconds

  • in the first quarter alone.

  • Pizza Hut one of the key

  • focuses is on delivery time as

  • promised.

  • The percentage of transactions

  • that have met that time is up

  • eight percentage points over a

  • year ago.

  • Better than 10 percent.

  • And then on KFC the focus on

  • Hot and Fresh product they are

  • up about eight percent in

  • the -- particularly on their

  • product scores on CHAMPS.

  • DAVID NOVAK

  • The other thing we are

  • doing around the world, is we

  • are testing in each one of our

  • brands and in our countries,

  • we are testing what we call

  • catalytic mechanisms.

  • Things that guarantee great

  • service.

  • You are not happy?

  • You get your money back.

  • Just ask in the U.K..

  • You have any issues?

  • Just ask.

  • If we don't solve your problem,

  • we'll give you your

  • next -- we'll give people the balance back

  • coupons for discounts on their

  • next purchase.

  • We are really try to

  • develop things that put teeth

  • into driving great service.

  • And I think the goal is by

  • mid-year of next year we will

  • have some standardized service

  • programs we can roll out

  • around the world as well.

  • We're just attacking our whole

  • service system in a way to say

  • to the customer we are more

  • committed than anyone else to

  • their total satisfaction.

  • Again, I'm not sitting here

  • taking any victory laps.

  • The rude reality of this is we

  • are not where we want to be.

  • But I can tell you we are very,

  • very focused on getting where

  • we want to be.

  • TIM JERZYK

  • Thanks, Brett.

  • CONFERENCE FACILITATOR

  • The next question

  • comes from Joe Buckley.

  • DAVID NOVAK

  • Hi, Joe.

  • JOE BUCKLEY

  • Hi.

  • Just a couple more cost questions.

  • One, are you [comments] chicken cost trends and maybe

  • what kind of wage rate

  • inflation you saw in the first

  • quarter.

  • And then, just a question on

  • multi-branding, whether, as you

  • approach the closing of the

  • Yorkshire deal your priorities

  • are shifting in terms of

  • what direction you want to go,

  • what combinations.

  • Lastly McDonald's just

  • announced a potential deal

  • with Fizoles.

  • I'm kind of curious if that's

  • a concept you kind of looked

  • at as a potential partner for

  • Pizza Hut?

  • DAVE DENO

  • Answering the chicken and

  • the wage rate questions.

  • Chicken, we expect to be

  • roughly flat.

  • We see no real changes.

  • Wings are getting a little

  • more expensive, but nothing

  • really hitting our P&L too

  • hard.

  • Wage rates pretty much

  • standard.

  • Three to four points up.

  • Nothing really up or down

  • there.

  • On the Fizoles transaction, we

  • don't comment on things that

  • we do or don't look at.

  • We do have a group that looks

  • at various concepts.

  • We don't get specific into

  • anything we have or haven't

  • looked at.

  • I'll leave that as a no

  • comment.

  • DAVID NOVAK

  • Regarding the yorkshire

  • acquisition we have or marketing

  • under way.

  • We are assessing what the best

  • avenues are for us to excite

  • more commerce through

  • multi-branding.

  • We really don't have anything

  • new to report in terms of what

  • our priorities are versus Long

  • John Silver and A&W and

  • how to use it.

  • We talked to our franchisee's

  • are basically clamoring over

  • the idea, which is the best news of all.

  • The phone is definitely

  • ringing off the hooks which we

  • feel very, very good about.

  • This has a lot of traction, a

  • lot of excitement. And again, the main thing here is,

  • there's no need for us to

  • hurry into anything.

  • We are not into winning the

  • race here.

  • We want to build a great

  • company.

  • We know we have great

  • strategy.

  • So we want to execute this

  • right.

  • Okay?

  • So, you know, we are going to

  • take our time easing into this

  • acquisition and figuring out

  • the best way to go.

  • We are going to have very

  • planned [for] growth as we go

  • forward.

  • TIM JERZYK

  • Thanks, Joe.

  • CONFERENCE FACILITATOR

  • Your next question

  • comes from John Ivankoe.

  • JOHN IVANKOE

  • Hi.

  • Thanks.

  • Two questions if I may.

  • The first, we look at Pizza

  • Hut's international business

  • and I guess focusing

  • specifically on delivery.

  • Could you comment on the state

  • of usage, you know, of that

  • business and what the

  • opportunity may be both in

  • Asia and Europe?

  • And secondly, if I may, David

  • Novak, following up on a

  • comment you made.

  • What segments do you think,

  • outside of what you are

  • currently doing are available

  • for international expansion?

  • If you could comment on that

  • would be an interesting

  • thought.

  • Thanks.

  • DAVE DENO

  • I'll take the first one

  • then I'll turn the second one

  • over to David, John.

  • On Pizza Hut International we have

  • some counties that do

  • extremely well.

  • We have segments of Asia,

  • parts of Europe, especially

  • the U.K. that do very, very

  • well.

  • Obviously much like pizza

  • delivery in the United States

  • back in the 70s and '80s, you

  • do have to teach people that

  • customer access point.

  • We are working that.

  • But some parts of the world,

  • especially U.K. and Korea are

  • very far along.

  • We do quite well there and we

  • are continuing to expand pizza

  • delivery in all of our major

  • markets, you know Canada,

  • Australia, the European theater.

  • Everywhere in those areas we

  • believe we have a business

  • model that can be expanded

  • either company or franchise

  • development.

  • DAVID NOVAK

  • I think when you look at

  • the segments that we think we

  • could potentially penetrate

  • internationally, you know

  • starting with the fact that we

  • basically are in two segments

  • today both chicken and pizza.

  • That gives us lots of

  • opportunity.

  • We think that Mexican food is

  • a segment that will have

  • relevance over time.

  • But we believe it's a nitch

  • category, and that the best

  • way we'll be able to drive

  • Mexican food is in combination

  • with another brand.

  • We are excited about having

  • fish.

  • You know fish, particularly in

  • the U.K., Asia, Latin American countries,

  • we think that the fish segment

  • is totally untapped.

  • But, again, we have to

  • determine whether it can

  • really drive enough volume for

  • single unit economics to

  • really work.

  • But, again, our strategy is

  • multi-branding.

  • I think where we can move into

  • these nitch categories is when

  • we combine one or two

  • together.

  • That's why we are happy about

  • Long John Silver because it

  • gives us an opportunity to

  • team up with Taco Bell or

  • potentially leverage our asset

  • base with chicken as we go

  • down the road internationally.

  • You know, I think the hamburger

  • segment for us is -- it's

  • untapped for us which A&W

  • gives us an opportunity.

  • And it also gives us a

  • dessert.

  • They have an incredibly good

  • line of hard packed shakes

  • that are absolutely delicious.

  • So, you know dessert is a big

  • opportunity internationally

  • and something we really don't

  • have.

  • When you think about in

  • combination of how do you go

  • to market against a McDonald's,

  • maybe in continental Europe.

  • KFC, A&W is not out of

  • line for us.

  • We think that might give us a

  • break through type of approach

  • we'll learn about going

  • forward.

  • We are also down the road, I

  • mean we are very intrigued by

  • what's going on with Asian

  • food.

  • We think Asian food is a category that

  • we may have an opportunity to

  • move into which could also be

  • something we that could use to

  • leverage our delivery asset

  • base as we go down the road.

  • But, you know, I think we are

  • kind of thinking outside the

  • dots, you know, by thinking

  • really about what the customer

  • really wants.

  • And they do love choice.

  • And, you know, our goal is to

  • try to bring this choice to

  • them in an exciting retail

  • format.

  • And that's really what we are

  • working on and galvanized

  • around.

  • If you look at China, for

  • example right now China is

  • rocking and rolling.

  • It's just -- we are opening up

  • great restaurants, our [hurdle] rates are phenomenal.

  • But I think, you know, five years

  • from now, six years from now

  • when those great restaurants

  • are doing great, we may need

  • to provide the customer more

  • choice.

  • All right?

  • So rather than introducing a

  • fish sandwich that no one

  • could give us any credit for

  • in China, okay?

  • We could introduce maybe Long

  • John Silver and have a whole

  • new line of products we could

  • get a lot of credit for and

  • take China to the next level.

  • That's conceptually how we are thinking

  • about this.

  • We are very, very excited

  • about it.

  • It takes a category that

  • people describe as competitive

  • and tough which it is, but it

  • gives us some real headway as

  • we go forward.

  • TIM JERZYK

  • Thanks, John.

  • Next question, please.

  • CONFERENCE FACILITATOR

  • Next question

  • comes from Jeff Amahandro.

  • JOHN WHITE

  • Good morning this is John

  • White for Jeff.

  • Question is with regards to

  • the Yorkshire acquisition.

  • How soon do you expect to

  • grade the A&W and Long

  • John Silvers concepts on CHAMPS?

  • Where do you expect them to

  • stack up?

  • DAVID NOVAK

  • You no, I think that we'll

  • do that within the next year,

  • you know?

  • I have talked to the

  • franchisees.

  • They are excited about our

  • operations programs and our

  • people programs.

  • We are bringing them a

  • capability they would be the

  • first to say they really don't

  • have.

  • So we'll want to get them on

  • the customer mania CHAMPS

  • Excellence Review, CHAMPS

  • program as soon as possible.

  • I think we have, you know

  • bottom, basis what I have seen

  • in the -- our research, I

  • think we are in bottom middle

  • tier.

  • You know, middle tier at best

  • with both A&W and Long

  • John Silver.

  • But, again I'm not trying to

  • sound like Pollyanna here but

  • if there weren't things that

  • you could go out and fix you

  • wouldn't have growth

  • opportunities.

  • I think we can take the

  • business forward by improving our

  • operations as we move ahead.

  • TIM JERZYK

  • Thanks, John.

  • Next question, please.

  • CONFERENCE FACILITATOR

  • Next question

  • comes from Mitch Spizer.

  • DAVE DENO

  • Hello, Mitch.

  • DAVID NOVAK

  • Terry can we have the next

  • question?

  • CONFERENCE FACILITATOR

  • At this time there

  • is no response from

  • Mr. Spizer's line. He must have withdrawn his question.

  • The next will come from Paul

  • Luster.

  • DAVID NOVAK

  • Hi, Paul.

  • PAUL LUSTER

  • Can you quantify your

  • turnover rates and the hourly

  • manager level?

  • Second on the Yorkshire

  • was wondering if you were

  • thinking any differing

  • outcomes in urban versus

  • suburban locations, perhaps, or maybe some geographic

  • areas. And lastly any update on

  • technology implementation on

  • supply chain or maybe store

  • level? Thank you.

  • TIM JERZYK

  • Paul, I'll take the first

  • question on turnover.

  • Basically Taco Bell is in the

  • 150, 160 area.

  • This is team member turnover

  • which is what we are primarily

  • focused on, as well as our [INAUDIBLE].

  • Team member turnover at Taco

  • Bell is 150, 160 which is down

  • 30, 40 basis points over

  • last year.

  • KFC's into about the 120, 130

  • range.

  • Which is down 50 to 60 basis

  • points over last year.

  • Pizza Hut in the 100 to 110

  • area which is about even with

  • last year.

  • DAVE DENO

  • And I just want to add.

  • Our international markets we

  • don't have those with us but

  • tend to be significantly lower

  • than that in turnover both in

  • manager and team member.

  • DAVID NOVAK

  • And I think when we look at

  • our -- the success and the

  • earnings we have had on trade

  • area basis, urban, rural, suburban, we did that

  • testing prior to the

  • acquisition, and we got green

  • lights in all three of the

  • areas.

  • I think, frankly the thing we

  • will have to learn over time

  • is just how -- what's the best

  • way to maximize a whole

  • marketing area.

  • For example, can we have units

  • a mile and three quarters away

  • and 40,000 population or is

  • the stretch of the brand

  • 50,000?

  • The other thing that was

  • really interesting is that,

  • you know, what we are doing

  • with this acquisition is we

  • are also strengthening our

  • appeal with the Hispanic

  • audience.

  • Long John Silver is the number

  • one ranked quick service

  • restaurant chain among

  • Hispanics according to the

  • research we have seen from the

  • Long John Silver folks.

  • So again that's one of the

  • reasons why, back to the

  • earlier question, we think in

  • catholic countries for example

  • we have a tremendous

  • opportunities, Hispanic

  • countries with seafood.

  • DAVE DENO

  • And finally on technology

  • that is one area where we

  • continue to be more productive

  • we are re-investing in our tecnology and systems to enable

  • even more productivity, both in the back of the house, in

  • our restaurants and here in our

  • restaurant support centers to

  • continue to streamline

  • especially our financial

  • systems.

  • PAUL LUSTER

  • Thank you.

  • TIM JERZYK

  • We have time for one more

  • question.

  • CONFERENCE FACILITATOR

  • The final question

  • comes from Terrance Wheat.

  • TERRANCE WHEAT

  • Yes.

  • In terms of -- you talked about

  • your investments and doing

  • small acquisitions and

  • investing in them staying

  • focused driving shareholder

  • value. In light of that,

  • can you comment on any of your

  • thoughts on Burger King?

  • DAVID NOVAK

  • We will not comment on

  • Burger King other than the

  • fact that it's a great brand.

  • I think they are marketing

  • challenges are pretty well

  • documented.

  • DAVE DENO

  • And we did not -- there was

  • a bid process on Friday, we

  • didn't bid.

  • Beyond that we are not really

  • commenting.

  • TERRANCE WHEAT

  • Okay.

  • Thank you.

  • TIM JERZYK

  • Thanks everyone very much

  • for attending the call.

  • CONFERENCE FACILITATOR

  • This concludes

  • today's Tricon Conference

  • call.

  • You may now disconnect.