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CONFERENCE FACILITATOR
Good morning.
My name is Terry, and
I will be your Conference
Facilitator today.
At this time, I would like to
welcome everyone to the 2002
First Quarter Earnings Release
Conference Call.
All lines may have been placed
on mute to prevent any
background noise.
After the speakers' remarks,
there will be a Question and Answer period.
If you would like to ask a
question during this time,
simply press star then the
number one on your telephone
keypad.
If you would like to withdraw
your question, press the pound
key.
I would like to turn the call
over to your host, Mr. Tim
Jerzyk, Vice President of
Investor Relations.
Thank you, Mr. Jerzyk,
you may begin your conference.
TIM JERZYK
Thanks, Terry.
Good morning everyone.
Thanks for joining us on the
call.
Before we begin, I would like
to go through a few necessary
things.
This call is being recorded
and will be available for play
back.
We are broadcasting the
conference call via our
website at www.triconglobal.com.
If you ask a question, it will
be included in both our live
conference and any future use
of the recording.
I would also like to advise
that this conference call
might include forward-looking
statements that reflect
management's expectations
based on currently available
data.
However, actual results are subject to
future events and
uncertainties.
The information in this
conference call related to
projections or other
forward-looking statements may
be relied on subject to the
previous Safe Harbor statement
as of the date of this call
and may continue to be used
while this call remains in the
active portion of the
company's website which will
until our next quarterly
earnings conference call.
On today's call we have David
Novak, Chairman and CEO and
Dave Deno our CFO.
They will both follow with remarks
and we will then take your questions.
I will turn it over to David
Novak.
DAVID NOVAK
Thanks, Tim, and good morning, everybody.
I'm pleased to report that Tricon, soon
to be Yum brands, had an outstanding first quarter.
Our operating earnings per
share was up 37 percent.
Basically, we hit on all
cylinders.
We had double digit profit growth
internationally and across our
portfolio in the United
States.
Portfolio blended same store
sales results in the United
States were the best since
1999.
Up five percent.
Our worldwide restaurant
margin was strong at 15.6
percent.
Given the broad based momentum
of our business, we expect
strong results in the second
quarter as well growing
ongoing operating EPS in the
14 to 19 percent range.
We are confident our
international business will continue
to grow at least 15 percent in
profits.
And each of our U.S. brands is
well-positioned to grow same
store sales at least two percent for
the full year.
U.S. portfolio same store
sales should be up about three
percent for the year.
We expect to hit or exceed
all of our development, comp
sales and margin targets.
As a result, we are raising
our full year ongoing
operating EPS forecast to
$3.63 to $3.70 from the
previous range of 3.56 to
3.63.
We are also pleased to report
that our A&W and Long John
Silver acquisition is
proceeding smoothly.
In fact, we expect to close the deal
within the next couple of
weeks.
We are very excited to bring
these brands into the fold.
Our A&W and Long John
Silvers multi-branding sales
and profit results with Taco
Bell and KFC continue to be
outstanding.
And the acquisition allows us to
scale multi-branding on a
national level over time.
You may recall that average unit
volumes increased 20 to 30
percent and EBITDA increases
of 30 to 50 percent with our
multi-branding combinations with A&W and Long John Silvers.
As we have shown you before,
multi-branding allows us to
reimage the U.S. system to a
much more contemporary and
appealing format as we open
new restaurants with higher
returns.
With the acquisition, we are
looking forward to our name
change from Tricon to Yum
Brands.
We think it better reflects
our expanding portfolio of
leading brands going forward.
The acquisition was a key
event as we continue to
execute against our strategy
of leading in multi-brand
innovation.
Another equally important event in the
first quarter related to our
strategy of becoming a top
tier restaurant operator.
We remain very focused on
improving the customer
experience in our restaurants.
As we previously announced we
launched our long-term
commitment to customer mania
training.
Our goal is to train each team
member how to be customer
maniacs, which we define as executing the operational
basics, what we call CHAMPS, which is cleanliness, basics,
hospitality, accuracy, maintenance, product
quality and speed.
We want to execute CHAMPS, and do
it with a "yes" attitude.
In fact, we are empowering our team
members to solve customer
problems on the spot without
asking permission from their
managers.
The initial training is
generating a ton of enthusiasm
and we believe our long-term
commitment to customer mania
will ultimately drive
consistently positive customer
experiences and lead us to
become a top tier restaurant
operator.
We just begun all the
training -- this training in
our company stores and have
the vast majority of
franchisees on board because
the program
training -- training makes so
much sense.
I was just in Amsterdam last
week with our European franchisees where we're rolling
it out and everybody is excited about what we are doing
with our team members and they
believe it will give us a
competitive advantage going
forward.
Going forward you can count on
us to remain very focused on
our two key strategic
objectives.
Number one, and that's international
expansion, driven by our two global brands,
KFC and Pizza Hut.
Our restaurant counts are up
seven percent over the past 12
months internationally.
We have had system same store
sales growth for 15
consecutive quarters.
As I said earlier, you should
expect 15 percent growth in
ongoing operating profit each
year from our international
business.
Our visibility on this is very
high as we go into the future.
Number two, our second
opportunity is to accelerate
the growth of our U.S.
portfolio.
We'll drive the U.S. growth by
improving our restaurant
operations, supported by
customer mania, leading the
way in multi-branding
invasion which we just scaled
through our recent
acquisition.
And, we will continue to lead the
industry with superior
marketing and product
innovation.
With the financial discipline
that has been instilled in our
company in its processes, led
by our CFO Dave Deno, I can assure you thar
we will also remain focused on
maintaining a strong balance
sheet, generating substantial free cash flow, and
maintaining our industry-leading return on
investment capital.
We are very proud our return
on capital is leading the pack
and we intend to keep it that
way.
I'll give you a little more color on
what's going on with your
international business and
each of our three brands after
Dave Deno gives you the
financial review and details
of our Q2 forecast.
We'll then answer any
questions you have.
Dave?
DAVE DENO
Thank you, David.
By any measure, comp sales,
unit development, margins,
productivity control and our
structural costs, the first
quarter was a terrific
quarter.
Even better than our fourth
quarter of 2001.
Ongoing operating EPS was up
37 percent operating earnings
were up 41 percent.
This was better than we
expected mid-quarter when we
raised our expectations.
Essentially our international business
performed better than expected.
U.S. margin performance was
exceptional.
Our tax rate was slightly
better than expected.
Q1 revenues increased 7
percent.
This is the best quarterly
growth we produced since
becoming a public company.
More of what you will see in
the future, especially now
that our refranchising program
is largely complete.
Both our international and
U.S. businesses performed well
with solid double digit
increases in ongoing profit.
We continue to make good
progress in reducing our
structural costs: tax, interests, and overhead.
Overall it was a great way to
start the year.
And given the broad based
strength in our
operating performance,
we have given guidance for Q2 which is higher than most of
you expected, and we increased our guidance for
the full year.
More on that in a few minutes.
First let me take you through Q1 in
a little more detail.
Looking at international.
As I mentioned our
international business got off
to a very good start, even
better than we expected and
helped us exceed expectations.
In local currency terms,
revenues increased 13 percent
and ongoing operating profit
increased 16 percent.
In dollar terms, international
profit was up 11 percent.
We were very pleased with this
performance considering the
shift of the Chinese New Year
holiday to Q2 this year.
This impacted growth rate by
several points as did foreign
currency for Q1 which had a
negative impact of $4 million.
Goodwill amortization
elimination benefited the
quarter by approximately four
points of growth,
right in line with prior
guidance.
Our international revenue growth
continues to be fueled by
solid growth in new
restaurants and the 15th
straight quarter of system
same store sales growth.
Net growth in new restaurants
is currently running at 7
percent annual rate,
slightly ahead of our five to
six percent target.
We have the sweet spot in this
business of same store sales
growth and good distribution
growth.
Our major businesses in China,
the U.K., Canada, and Mexico
all had strong performances in
the quarter.
In the earnings release the
company's four high growth,
high investment markets, China,
Mexico, Korea and the U.K. are
doing very well in their focus of expanding
the KFC and Pizza Hut brands,
leading the way in restaurant
growth.
International restaurant
margins increased 7/10ths of a percentage point.
Our performance continues to improve sequentially.
That should continue the
balance of the year.
Importantly our large Taiwan acquisition of last
year's fully integrated and
performing well.
We are very focused on margin
opportunity remaining in our
business and are confident our
teams will may go the
necessary progress to make
further improvements the
balance of the year.
Turning to the United States.
Our U.S. business had an
exceptional quarter with
strong comp sales growth and
excellent margin performance.
All three unit brands have mad progress in differentiating
their brands and operational measures. We are confident of
continued progress in these areas by each of the brand
teams going forward.
David will talk about each
brand shortly.
For the first quarter
U.S. revenues grew six percent
while ongoing operating profit
increased 25 percent.
As you saw in our earnings
release company same store
sales increased five percent
in the quarter.
Importantly, our franchise
systems performed equally as
well or better.
For KFC and Pizza Hut,
franchise comps were several
points ahead of company
results of the for example
Pizza Hut franchise comp were
up six percent in the quarter
which is excellent performance
for the Pizza Hut brand.
Taco Bell franchisee
performance was similar to the
company's positive eight
percent results.
Overall, as I said earlier, we
have a very broad based
operational performance
momentum.
Now, let's look ahead for a
minute.
We are very focused on the
consistency of performance in
our comp growth, particularly
from a U.S. portfolio
perspective.
Within the brand portfolio you
will see some swings from time
to time primarily at Pizza
Hut.
They remain very focused on
their successful innovation
strategy with the launch
schedule of new products, not
necessarily timed to match
prior year successes for
obvious competitive reasons.
Personally I watch more
closely the performance to
forecast so I don't get
excited when I see plus
sevens or minus fours.
The important measure is at least plus
two for the year which is what
we continue to expect for
Pizza Hut.
David spoke of the customer
mania training we launched in Q1,
which will become a permanent YUM
feature every quarter for all
725,000 team members around
the globe.
This, as well as the other key
initiatives by Alwin Lewis, our Chief Operating Officer,
will be a key driver to producing consistent
customer experiences in all of
our restaurants every day.
It is in areas like this that
we are investing some of our
overhead.
We are very aware everyone is
targeting to raise their gain
in QSR.
We remain focused of being a
top tier operator.
Looking to the future now, when you
consider the strong capability
we have in brand
differentiation and product
development in our category leading brands, the intense
focus of improved operations, along
with our multi-branding
opportunity, our confidence
in consistently growing the
U.S. business is high.
Now, let's turn to the second
quarter.
With excellent momentum
carrying into the second
quarter, we expect very
good performance driven by
particularly strong
performance from our
international business.
I think it's safe to say our forecast is well ahead of
most of your expectations.
As I give you the details of
the second quarter forecast
please note these numbers
include the impact of the YGR
acquisition unless I note
otherwise.
We expect ongoing operating
EPS of 83 to 87 cents for the
second quarter of growth of 14
to 19 percent.
We expect revenue growth of
nine to ten percent.
Six to seven percent excluding
the YGR acquisition.
Let's now talk about what makes up
this growth.
Our international business
will have a terrific quarter.
As I said earlier, and in our
original Q1 guidance the slip in
timing of the Chinese New Year
shifts several points of
growth from one to Q2.
That fact combined with
continued very good growth of new
restaurants, system comp sales
growth and margin improvement
leads us to expect
mid-teens growth from
international and 30 to 35
percent growth in ongoing
operating profit for the
quarter.
These numbers include the
slight negative impact of
currency and are in
U.S. dollar terms.
Our international
business is YUM's number one growth driver, going well into
the future, and it continues to perform very well.
Our strategy of focusing on
key markets only with company
operations and investment is
paying off.
Each of these key company
markets is expected to have a
very good year, especially
China.
We believe we have a real gem
here that no one else in the
restaurant category can match
in terms of international
growth opportunities.
We have two brands with
extended visibility for
expansion, infrastructure in
place, and experienced team of
internationalists to make it happen.
This is our largest division
and it's growing very, very
well.
Turning to the U.S.
For the second quarter in the
U.S. we expect continued solid
performance.
Ongoing operating profit growth of 10
to 12 percent driven by two to
three percent growth in portfolio
blended same store sales and
another good quarter in margin
performance and G&A
productivity/.
The YGR acquisition adds about two points of
operating profit growth for Q2.
Let me just say at this point, for the year when you
include interest expense, we still
expect the YGR acquisition to
be slightly diluted.
From a comp sales perspective
expect Taco Bell to have the
best results in Q2 continuing
our recent trends, fairly good
results at KFC skewed somewhat
to the end of the quarter and
a modest but expected decline of Pizza Hut, as they lapse
the successful launch of Twisted Crusts a year ago. We
expect Period Five will be Pizza Hut's low point on comps
for the year.
The second half will likely be
Pizza Hut's best for comp growth.
Once again, we expect Pizza Hut comps to
be up two percent this year.
Turning to Tricon overall,
We expect continued top tier
performance in restaurant
margins with one full
percentage point improvement
versus last year to 15.5
percent.
Our structural costs will
continue to be tightly managed.
G&A will be up about four
percent in dollar terms for the quarter, excluding the YGR
acquisition.
Excuse me excluding YGR
acquisition G&A will be up only
about one percent.
We continue to make very good
progress in overhead productivity, while at the same time
investing behind our growth opportunities: international
expansion, multi-branding and improved
operations.
The ongoing tax rate will be
in the range of last year's or
somewhere between 29 to 31
percent.
Our tax group continues to work on
key tax planning strategy,
including the full foreign
tax credibility and timing
remains up in the air.
Please remember our tax
opportunities tend to come in
large blocks and the timing
will vary.
We are working hard on these
initiatives.
Interest expense will be up
slightly in dollar terms
versus last year's second
quarter.
If you exclude the YGR
acquisition interest expense will be about
flat for last year.
Again all this adds up to 83
to 87 cents in ongoing
operating EPS for the second
quarter or growth of 14 to 19
percent.
Revenue we expect to grow nine
to ten percent.
The YGR acquisition contributes
about three percentage points
to revenue growth.
Finally let's look ahead to
the full year.
There is no doubt we are off
to a great start with
expectations for a terrific
first half.
We feel very good about the
momentum in the business and
importantly plans for the
second half.
That is why we have increased
our full year guidance and
ongoing operating EPS to a
range of 3.63 to 3.70, from 3.56 to 3.63 previously.
We are confident of this new
range as we look add the
performance and plans of our
international team and the
three U.S. brand teams.
They have all made very good
progress against our key
strategies.
We expect they will make more
progress going forward.
In assessing our full year
forecast please remember our
comparisons get tougher as the
year progresses, and that
we had a very good fourth
quarter last year.
Also as David mentioned
earlier the acquisition of the
Long John Silvers and A&W
restaurant brands is going
smoothly and should get off to
a good start somewhere in the
middle of the second quarter.
Finally, as David discussed
earlier we are very focused on
maintaining a strong balance
sheet and expect to continue
to generate high levels of
cash every year, more than enough to fund our capital needs
for growth and restaurant upgrades. At this point let me
turn it back to you, David.
DAVID NOVAK
Thanks, Dave.
Thanks for doing your usual
good job of detailing the
numbers, identifying our
challenges and explaining why
we are taking our full year
forecast up to the range of
3.63 to $3.70 in ongoing
operating earnings per share.
Let me now share with you the key
company initiatives that
will drive our performance for
the balance of the year and
into 2003.
On the international front,
Pete Bassey and his team intend
to open another 1000 plus new
restaurants this year.
We continue to focus and
invest the bulk of our capital in four high growth, high
return markets for the company; China, Mexico, the U.K. and
Korea.
Franchisees continue to open
nearly 70 percent of our
international new units in
countries around the world.
We will continue to strengthen
company operations focus and
our partnership with great
franchisees.
That's why we agreed to sell
our Singapore business to Malaysian Holdings, one of
our strongest operating
franchise groups in the world.
In the base international
business we are driving same
store sales by launching
proven new products from the
U.S. like Popcorn Chicken and
Pizza Hut's latest pizza innovations.
P'Zone is in Canada as we speak and doing extremely well.
Our core countries are performing well and China is
having an absolutely
sensational year.
In the United States, our
number one focus at each of
our brands is to get better at
running rate restaurants.
We are executing a common
operating approach which is
spear headed by Alwin Lewis, our Chief Operating Officer.
First quarter measures
continue to improve at each of
our companies for CHAMPS,
turnover and margins.
We know we have a lot more
upside, but we do know for
certain we are making progress.
Let's look the the brands.
Emil Brolick and the Taco Bell team have recorded
30 straight weeks of positive
same store sales growth.
We realize we have not been
lacking the toughest
comparisons but Taco Bell has
been positive the last eight
periods and two year trends are now positive.
Taco bell will continue to
bring news this year to the Think
Outside the Bun advertising
campaign and benefit from the
quality improvements we have
made in tortillas, beans and
beef and the addition of steak
and 100 percent white meat
chicken to our line.
Taco Bell is also benefitting
from operational improvements
and significant gains in
speeds of service.
This has been our focus.
In the first quarter our speed
of service times improved by
nearly 10 percent from a year
ago.
Or more than 20 seconds
better.
We know that that drives
sales.
Taco Bell is also coming off a
very successful steak quesadilla launch, a
$1.99 product that was
advertised without mentioning
the price point.
Right now Taco Bell is featuring
value with the new 7-Layer
Nachos for 99 cents, and
we have a steady stream of
high quality product news and
value news planned for the
balance of the year.
We expect Taco Bell second
quarter same store sales to be
up at least 7 percent.
Taco Bell is definitely
building on its momentum.
Now, let's turn to KFC.
KFC has been a real model of
consistency.
KFC same store sales have been
positive 15 out of the last 16
periods and seven out of the
last eight years.
Cheryl Bachelder and the team
will continue to position KFC
more competitively on the
basis of superior quality to
fast food with the successful
Jason Alexander advertising
campaign.
Operationally, KFC's focus on Hot
and Fresh is driving
continuous improvement in our
food quality scores.
The plan is to drive
continuous product excitement
around our existing menu and
to launch significant
packaging and sizing innovations
to improve our overall value
equation.
We have successfully tested
programs and we have those
programs in the pipeline, and
we expect to continue our
momentum with stronger
advertising budgets that allow
us to support both the Family
Meals, Chicken on the Bone and
Individual on the Go products.
We expect KFC's Q2 same store sales to
be up two percent.
Very, very confident about
KFC's future as we move on.
Now let's turn to Pizza Hut.
As you know Pizza Hut as had a
soft fourth quarter or had a
soft fourth quarter in
2001.
But with the launch of the P'Zone,
Pizza Hut reversed that
negative trend and generated
two percent same store sales
growth in company stores.
As David said, franchise same store sales
were up six percent for the
quarter.
Now, you are probably asking
why would there be such a
difference?
Well, the P'Zone was a very
popular dine-in product
because of its low price point
and individual eater appeal.
Now, if you'll recall the
company restaurant base is
primarily delivery driven with
delivery carry-out units.
The delivery carry-out
business is driven primarily
by traditional pizzas, whereas the franchisees have more of
a Red Roof, dine-in asset base. Overall acceptance in
product mix for the P'Zone was
outstanding, exceeding expectations.
The P'Zone attracted new
customers at a better rate than
many previous Pizza Hut new product
launches.
Company stores sales were less
than expected because delivery
sales are driven more from our
base pizza business, because, basically
what we are doing is serving
up whole meal replacement
options with the pizza.
The good news is that with the
P'Zone, we have another great
pizza in our arsenal of
limited-time offers, and
we know the best way to market
it is in combination with our
base pizza line.
So in other words, sell our base pizza and the
P'Zone together and we think
that would give us a more
powerful marketing program.
We are pleased for the
franchisees we were able to
drive significant sales in the
dine-in business.
At the same time, obviously
reverse the business trend
that we had in the fourth
quarter.
We are also very pleased that
Pizza Hut had a great profit
quarter with less
discounting on the
base pizza line which impacted
traffic, as we talked about, but
clearly supported great
margins.
We are also pleased that Pizza
Hut improved its delivery
speed of service and other key
operational measures during
the launch.
The balance of the year Pizza
Hut will bring back previously
successful limited time offer
pizzas and introduce an
outstanding new product that
we have successfully tested.
Right now Pizza Hut is
overlapping the very successful
Twisted Crust Pizza and Period
Five sales will be down about
seven percent.
We expect they will be down
about two percent for the
second quarter and we will
finish the year with a very
solid second half ending the
year up at least two percent.
We are confident that Pizza
Hut is back on track and that
the team has the winning
strategy in the pizza category
with quality, pizza innovation
and offering every day value
while focusing on continuous
operational improvement.
We love being the innovator in
the pizza category.
We are definitely off to a strong start
when you look at it all and
step back, you have to, I
think anyone would conclude we
are definitely off to a strong
start at all of our companies
and fully intend to keep it
going.
We have taken up our forecast
and expect to hit it.
But let me remind you it's still
early and we have some more
tough sledding ahead.
We are comfortable we can
deliver in the range of $3.63
to $3.70 for the full year but
believe it would not be
prudent for you to bank on us
to do more.
If we can do better, we will.
We are committed to keeping
you advised fully along the
way.
Before I close, let me spend
just a minute on how
acquisitions fit into the
execution of our strategies in
the future.
First, and foremost, we will
leverage our existing
U.S. asset base in
international infrastructure.
This will be through, number
one, QSR mid-scale
opportunities in the U.S. to
drive multi-branding.
Just like the A&W, Long
John Silver's acquisition we
just completed.
We will also be testing casual
concepts through partnering
agreements that will fit with
our U.S. brand assets, particularly Pizza Hut dine-in
assets. You'll see this in a test we
have with Backyard Burgers and
Pizza Hut dine-in restaurants
as we look at upgrading the
image of Pizza Hut Red Roof restaurants.
We are also looking at testing
pasta and sandwiches for this
same opportunity at Pizza Hut.
We are also looking at these
and other food categories that
could leverage our Pizza Hut
delivery system.
But we basically think that fast
casual gives us an opportunity
to maybe plug and play with
Pizza Hut.
We'll see what happens.
The great news here is we are
able to test this, find out if
it works.
When we know we have a winner,
then we can decide what the
best option is for us as we go
forward and determine the absolute
best use of our capital.
The big news is we are
leveraging or existing asset
base, which we know drives shareholder value in a big-time
way. We will also look at
international expansion of any
promising multi-brand combination or single brand
opportunity that allows us to utilize our existing
infrastructure. What we have internationally
is really special.
I mean, you know as we have
talked about when you look at
McDonald's and you see how
much profit they are
generating outside the United
States, $2 billion.
You know, we make over $300
million and, you know, we are
quickly heading towards the
four category on that.
And the real opportunity that we
have is to close the gap
versus McDonald's, knowing the
next nearest competitor we
have makes only about $30
million a year.
We have the infrastructure to
really start continuing to really
drive our international
businesses as we move ahead.
The going forward, you know,
we really think we can execute
whatever acquisitions we make
we think we can
successfully execute our
strategy through small
investments and test them and
then expand them as they prove
successful.
We think this is a real luxury
we have.
And again, our primary strategy is
to leverage existing our asset
base through multi-branding.
Overall we think this strategy
is the best way to drive
shareholder value and stay
focused on our existing
business.
When we look at what are we
going to be the best at as we
go down the road?
We are going to be the best at
really bringing customers
branded restaurant choice.
I mean this is a tremendous
break-through strategy that we have.
We're going to be the best in the
world.
We are looking at this holistically from a
worldwide standpoint.
So with that I will open it up to
you for any questions that you
have.
Dave will answer all the tough
ones and I'll take all the
softball.
TIM JERZYK
Okay, sir, we are ready for
questions.
CONFERENCE FACILITATOR
At this time, I
would like to remind everyone,
in order to ask a question,
please press star then the
number one on your telephone
keypad.
We will pause for just a
moment to compile the Q&A
rosters.
Your first question comes from
Coralli Winter.
CORALLI WINTER
Hi.
Could you talk about the -- a
little bit more specifically
about the performance in your
largest international markets?
What same store ranges look
like for China, Mexico, Korea
and the U.K.
And what the competitive dynamics
you see in Europe versus Asia.
And then secondly could you provide
guidance on where you see
U.S. restaurant margins and
international restaurant
margins for the year.
DAVE DENO
First of all we don't
disclose by country our same
store sales growth.
But we are really happy with
sales gains in the countries
that you identified.
The U.K., Mexico, China, et
cetera.
And Coralli, what's happening is you
are getting base same store
sales growth plus we are
getting new unit development.
And when both of those things
happen in a particular
geography, it adds up to a lot
of profit growth.
As far as the dynamics go in
the competitive set, David's
mentioned that the continent
of Europe for us for KFC is a
provider.
We do not have the kind of
scale we have in Asia.
And we are continuing to work
against that and spend against
that.
In Asia continues to be a very,
very strong focus for us going
forward.
And then finally, on the
U.S. margins and the
international margins, we
expect both to be in the high
15's for the year.
Very, very good year for us
going forward.
So the U.S. margins,
specifically we expect in the
high 15's.
International margins we
expect to be in the mid to
maybe high 15's for the year.
DAVID NOVAK
And the U.S. number includes
the YGR acquisition.
DAVE DENO
And Coralli, I think one other point on just the
competitive dynamics
internationally.
In Asia, in many of the companies -- countries
we operate in we actually beat
McDonald's and have a, you
know we go tow-to-tow with
them.
In Europe we are basically in
the process of building the
business with McDonald's being
our -- the lead horse that I
think is basically educated
the category on fast food.
So we'll ride their coattails
and try to make progress as we
go forward.
CORALLI WINTER
Thank you.
TIM JERZYK
Thanks, Coralli.
Next question, please.
CONFERENCE FACILITATOR
Your next question
comes from Mark Kalinowski.
MARK KALINOWSKI
Hi.
Good quarter everybody.
Just wanted to get your
comments regarding your
outlook for cheese prices
that's embedded in your Q2 EPS
target.
Thanks.
DAVE DENO
We have, mark, the
traditional cheese curve which
is a little bit less than last
year, but
it tends to strengthen as the
year goes along, the prices.
But nothing really -- no real big change in our
cheese costs or, you know,
versus our usual trends.
MARK KALINOWSKI
So you would say it's
accurate to describe a
slightly favorable outlook on
a year-over-year basis?
DAVE DENO
Very slightly favorable.
Again, I want to stress to
everybody that our commodity
costs are very balanced
between chicken, beef, cheese,
other items.
We do not see a significant
upside from cheese because it
is a relatively small amount.
Also its doesn't make up a
huge, huge part of our
portfolio.
MARK KALINOWSKI
Thank you.
TIM JERZYK
Thanks, Mark.
Next question, please.
CONFERENCE FACILITATOR
Your next question
comes from Michael Sherik.
MICHAEL SHERIK
Thanks, guys and
good morning.
Could you comment a little
bit --
You talked about boosting some
of the advertising at KFC.
Can you talk about advertising
spend on an absolute dollar
basis and also from am
appreciation standpoint in
terms of where you are today?
And then secondly, your
guidance for international
operating profit growth, this
go-round includes the impact of FX, can
you let us know what your assumptions are for that?
DAVE DENO
I'll answer the second question first,
$9 to $12 million of FX impact for the year.
There was four in Q1.
So, you know, hopefully the
proportionate share happened
in Q1 and those of you that
follow the dollar know that
it's the dollar's weakened a
little bit here lately.
But it is what it is and we always
carry a little bit of a
contingency for that.
On advertising spend, Michael,
what we have talked about
before is some of our brands
like KFC have some of our
franchisees have matched our
investment spending to a half
a point, and
that's enabled us to increase
our add impressions in
those -- in that brand.
The media market is more
favorable than it was a year
ago.
I don't have right off the top
of my head how many more
impressions we are getting but
at KFC advertising spend is
higher as a percent of sales
than in the past because to the investment spend match.
I believe -- we can double
check on this, but I think Pizza Hut and Taco Bell
are roughly the same as last year. We are getting more
impressions because of the more favorable media markets.
TIM JERZYK
Thanks, Michael.
CONFERENCE FACILITATOR
Your next question
comes from John Glass.
JOHN GLASS
Thanks.
Good morning.
Couple questions.
One, on the Yorkshire
acquisition, can you walk
through how the acquisition
will impact the second half
with respect to [acreation] to
operating profits?
I think you said it was two
points of growth in this quarter, but we only caught a
partial quarter of that, so if you could provide that
detail.
And then secondly on the multi-branding
units, how many multi-branded units are in the
comp base now?
If you have looked at it
versus the average blended
comp for the system, how big
of a delta are you seeing
multi-branded versus single
brands in the comps?
DAVE DENO
As far as the Yorkshire
guidance goes, as I talked
earlier in previous
discussions, we expect when
you include interest expense,
we expect a slight negative in
operating earnings this year.
We expect some operating
profit increases for the back
half of the year.
I think it's three to four
points as far as, yeah, on the
U.S. only.
And about three to four points
in operating profit.
So we expect Yorkshire to come
on in the next couple weeks.
We include the guidance for
the second quarter. Let me just clarify it for everybody,
it's not the reason why we
took our operating earnings
per share range up.
It's off of our base business.
We expect the Yorkshire to
have virtually no impact on
operating earnings per share.
So that is the Yorkshire piece, and we will continue to
update you on that as the deal closes and
we get better understanding as
to what's going on in that
business.
But you can expect about three
points in U.S. operating profits
from it.
The multi-brand restaurants,
there's not enough of them
today in our full system to
have a measurable impact on
the comp sales performance.
If you look at how the
restaurants themselves are
trending on a comparable sales
performance, they are trending
equal to or better than what
we currently see out of our
single brand restaurants.
Two-part answer to your
question.
We have a slightly better comp
sales performance out of our
multi-brand restaurants.
When you look at it in
aggregate for all our
U.S. brands there are not
enough multi-brand restaurants
to have a measurable impact on
our comp sales performance.
DAVID NOVAK
John, also on YGR so all of
you who have questions about
YGR, balance of the year we
are expecting it to begin
impacting our P&L Period Six, so, the last period of Q2.
Keep in mind it's about $575
million annual revenues.
Margins were about four
percentage points below ours.
And G&A is about $5
million a period.
Something around that range.
That should give you enough to
pretty much model that out.
JOHN GLASS
Thank you.
TIM JERZYK
Thanks, John.
CONFERENCE FACILITATOR
Your next question
comes from Peter Oaks.
PETER OAKS
Good morning.
I was actually hoping to
follow-up on the multi-branding
question of John's.
Dave if I understand, you are
saying the comps for the
multi-branded units were only
equal to or slightly better
than the single branded un
its?
DAVE DENO
When you are looking
at -- Peter, I'm not talking
about the first year.
Okay?
I'm talking about once they
are in the ground and they are
in the ground for at least 13
periods.
That -- comp sales performance
is equal to or better than
what you are seeing in our
base branded restaurants.
First year we are still seeing
that sales gains that David
talked about 20, 30, 40
percent.
So I just want to make sure
that clarification comes in.
PETER OAKS
So this would, of the
approximately 1600
multi-branded units or
slightly under, I think you
had about 1100 a year ago.
This would essentially isolate
those folks?
DAVE DENO
Yes.
What we always do is we take a
look at how we are doing in
the first year sales, Peter
and then importantly how we
are doing after that.
DAVID NOVAK
One of the things we were
most pleased about with
multi-branding is it
solidifies the economic power
of the restaurant on an
ongoing basis because what we
find is our same store sales
growth are actually higher in
the multi-branded units, because
you are leveraging two
customer bases which really
drive purchase frequency.
In our overall strategy
the real economic engine for
us is to drive purchase
frequency.
That's why we think variety,
that we can get credit for,
which multi-branding gives
us immediate legitimacy in
different food categories is
the key to driving purchase
frequency.
When you get more customers
coming in, it raises the whole
boat.
That's the power of this.
So we are very pleased that we
have a strategy that is
long-term in nature.
It would be one thing if you
got the big lift in year one
and year two the sales went
down.
We don't see that.
We see the sales outpacing our
stand alone brands.
PETER OAKS
Given how important
multi-branding is to the story,
kind of medium to long-term is
it your intention to provide
us comps on a regular basis?
DAVE DENO
On multi-branding or on
just -- we will continue to
present, peter, by brand.
And talk about multi-branding
as we do today.
But it will be included in our
overall base portfolio
guidance.
DAVID NOVAK
What we are going to give
you is what our existing asset
base and new assets deliver.
Okay?
We have a very unique
strategy.
Nobody else is doing it.
What we are doing is we are
going to win on the basis of
branded choice.
So, you know, our whole asset
base will transform,
ultimately, into
multi-branding and, you know, I
think at some point in time we
may be multi-branding in China.
We will be looking for ways to
maximize variety and maximize
our asset base while really
responding to the customer.
Because the only reason why
this works is because
customers love it.
DAVE DENO
Peter, your point is we
continue to expand
multi-branding into the
future, and
it gets to be a very significant
scale in the U.S.
The key number to watch from a
comp perspective, even more so in
the future than now is the
U.S. blended portfolio rate
rather than by brand.
PETER OAKS
Okay.
Thank you.
TIM JERZYK
Thanks, Peter.
CONFERENCE FACILITATOR
Your next question
comes from Howard Penny.
TIM JERZYK
Hello, howard.
HOWARD PENNY
Hi.
Thanks very much.
I was curious about your
comments of both Pizza Hut and
Taco Bell as to the level of
discounting in the quarter.
Can you comment on your
philosophy as it's changed
over the years to discounting
and was I reading you right
saying there was less
discounting this year?
If you could even maybe go back as
far as to what the discounting
was like when you were part of
Pizza Hut.
Thanks.
DAVE DENO
I'll take the immediate
question and turn it over to
David.
Obviously one of the reasons
why our margins were so strong
in the first quarter, is
there are a bunch of factors,
but one of which that David talked about was, we did a
good job on our price points at Pizza Hut
and Taco Bell, especially.
I'll turn it over to David to
talk about the overall
philosophy.
DAVID NOVAK
I think, Howard, you know
to win in this category, we
are really focused on what we
call inside, at least
internally as two tier
strategy, okay?
You know that the category's
driven by value.
All three of the categories.
Chicken, tacos, pizza, looking at Long John Silver's and
A&W, same thing. We know this, there's a very value
conscious customer out there.
So we believe that we want to
continually drive home, you
know, competitive value
offerings on an every day
basis.
I mean, that's just part of the
business.
Where we think that -- what
makes our strategy different
is that we have one-two punch.
We have the every day value
plus we are introducing higher
quality type products we can
get a premium on.
Or more innovative products
that allow us to improve our
margins and still get the kind
of traffic growth that we need
to really drive the business.
At Taco Bell great example of
that would be the steak
quesadillas.
Literally we are bringing quesadillas at
$1.99 price point,
unadvertised.
To think about anything going
for 1.99 at Taco Bell five
years ago, everybody would
have been in a panic.
We found that that really is a
great strategy for us.
At Pizza Hut most recently the
P'Zone.
It was a terrific product.
Great customer scores.
And, we were able to come in
and literally not discount our
base pizzas and we had a greet
profit quarter and a very
solid sales quarter.
We would have liked to have
more sales out of the company
restaurants but the bottom
line was it was a very
successful quarter for us.
It's a balancing act.
Then what we are really try to
go do is when you look at our
marketing dollars, we are
trying to figure out the best
possible way to maximize our
marketing spending so we can
have a two tier message out
there.
Pulse value, come back to
higher quality products, come
back to value.
KFC, right now, is on a two
tier media strategy where we
are supporting both the chicken on
the bone product which is
generally higher priced and
our portable products which is
lower priced.
So we can make our product
available on an affordable
basis and have the high end,
low end working in terms of
the menu mix.
That's how we are approaching
it.
We call it two-tier marketing.
And we are very focused on
trying to find the right
balance.
TIM JERZYK
Thanks, Howard.
CONFERENCE FACILITATOR
Next question
comes from Jack Russo.
DAVE DENO
Hi, Jack.
JACK RUSSO
Thanks.
Great quarter, guys.
DAVID NOVAK
Thanks.
JACK RUSSO
Just a couple nonoperating
questions, David, for you.
Could we get a full year tax
rate what you are expecting
for the full year?
And also, any thoughts on
interest expense for the full
year?
And I know you didn't buy back
any stock in the quarter.
I'm curious, is that due to
the acquisition or do you
attempt to resume that?
Finally, you have ended in the
fourth quarter for Pizza Hut a
new product.
I know you can't talk a lot
about it.
Are you still expecting some
type of blockbuster new
product to be rolled out there
in the fourth quarter?
DAVE DENO
Tax rate 33 to 34 percent.
We'll continue to pursue
things as we see them.
Especially on the
international side.
Interest expense we would have
expected to be about flat this
year.
That includes YGR, Tim?
TIM JERZYK
No flat before YGR.
DAVE DENO
Flat before YGR.
We have the YGR impact this
year.
Jack, what else did you have?
Share buyback?
JACK RUSSO
Do you expect to get
aggressive there the rest of
the year?
DAVE DENO
Yeah.
We'll continue to do our -- we
have a $300 million share
repurchase authorization that
we are executing against.
We intend to keep against
that.
JACK RUSSO
Okay.
DAVE DENO
Then finally, on the pizza
hut --
DAVID NOVAK
We have a great new
product we are going to
introduce sometime in the
second half.
JACK RUSSO
Second half of the year?
DAVID NOVAK
Yes.
JACK RUSSO
Okay.
Thanks guys.
DAVE DENO
No problem.
TIM JERZYK
Next question please.
CONFERENCE FACILITATOR
Your next question
comes from Andy Barish.
ANDY BARISH
Hi, guys.
Couple of cost questions.
Can you quantify or sort of at
least directly let us know if
the new customer
mania programs
were a significant cost item
as you rolled those out?
Where would that show up?
Secondly back on cheese prices.
Where are cheese prices
favorable in the first quarter
or was that the toughest
comparison of the year for
you?
DAVE DENO
It was a little higher in
the first quarter.
Then offer the balance of the
year it will continue to
moderate a bit, and be
slightly favorable like we
talked about earlier.
I want to remind everybody we
have a very -- we have other
components to our food cost
besides cheese.
Secondly, on the second
part -- first part of your
question, Andy, I'm sorry?
ANDY BARISH
Cost on customer mania, do
you care to quantify as you
roll that out?
DAVE DENO
We will not specifically
quantify it.
But when you see changes in
overhead, we are investing in
our overhead behind our CHAMPS
measures, our international
measures and multi-branding
measures.
Specifically I think our
CHAMPS Excellence Review which
is something we do to monitor
to see our progress on CHAMPS,
we are spending $6 million
more this year than we have in
the past.
So our ongoing G&A
productivity continues.
We continue to look for back [INAUDIBLE]
house opportunities,
consolidation opportunities as
we always have.
And then we are reinvesting it
behind our growth drivers,
ops, international and multi-branding.
DAVID NOVAK
Customer mania training is
something we plan on doing
every quarter forever more.
We think we are on to
something here, and we are
going to stay after it.
TIM JERZYK
The reason you would likely
not see any impact on
restaurant margin is we
already have training going on
in the restaurants, we are
better utilizing the times we
spend in the restaurants for
things like this.
We believe this is a much
better investment.
You should not see impact or
margins going forward.
Just as a reference look at
our Q2 guidance on margins.
We expect to be very strongly
positive.
ANDY BARISH
Thank you.
CONFERENCE FACILITATOR
Your next question
comes from Brett Levy.
DAVE DENO Hi, Brett.
BRETT LEVY
Good morning.
Just a follow-up on Andy's
question on customer mania.
What is the franchisee
commitment?
Secondly franchisee presence
within the big four
international markets you are
targeting, what is their
growth commitment?
Third do you have any color
you want to give, any quantitative
numbers on CHAMPS
scores?
DAVE DENO
I'll take the middle one,
David.
On the franchise split China
and -- excuse me Mexico and
the U.K. KFC business are
company and franchise
ownership.
And the U.K. Pizza Hut did
this as a joint venture with Woodbread.
Korea is primarily company and
the Pizza Hut side all
franchise on the KFC side.
On the company side it's
pretty much all company in
China.
Franchise partners quite
happily, are coming along with
us and investing behind our
brands in each one of those
countries.
So that's our international
growth story.
DAVID NOVAK
Okay.
Regarding the franchise
commitment to customer mania.
You know, first of all, the
status of where we are at
right now is that we are
implementing this in all of
our company stores around the
world which is about 20
percent of the system.
And we have the vast, vast
majority of the franchise
system executing it along with
us.
Taco Bell in the United States
basically we have 100 percent
alignment.
Pizza HUT'S almost 100 percent
alignment.
KFC is about lagging a quarter
behind the company operations
but is aligned as we roll it
out.
And then internationally, you
know, I would say we have the
vast, vast majority, there's
no need for me to go country
by country.
Basically what I told the
European franchisees last week
as we were going through it
and they are excited about it.
This is a way of life for us
you are either going to be a
good franchisee or a bad
franchisee.
If you are not on the program
you have to be on somebody
else's program, because this is what it's going to be all
about. We are very focused on doing this.
We are tracking who's in,
who's not in on a global
basis.
And, you know we have varying
agrees of execution in terms
of pacing and sequencing.
But ultimately our goal is to
get to 725,000 team members.
And we are very confident we
are going to get there because
this program is just being
sucked up.
People love it.
You know, it's getting the
right kind of spirit inside
the restaurant.
We are teaching people the
right things.
We have also, part of this we
are empowering the team member
to solve a problem right off, without
going to the restaurant
manager for food costs up to
$10.
Basically if you had a $20
problem, you know, you could
literally take care of it if
you are a team member without
talking to your restaurant
general manager.
The team member says hey, you
believe in me, I'm a part of
the team, you trust me.
You know, it's really getting
our team members involved
which we know really drives
performance.
And where we tested this, you
know, our food costs are
exactly the same or lower.
Our customer complaints are
going down dramatically.
And what I'm excited about is
the whole organization is
galvanized and
energized around this customer mania notion.
It's changing our restaurant
support centers.
We are going, this is our real
passion.
This is what we are passionate
about getting done, because
we are tired of being bottom
tier, middle tier operators.
We will not be happy until we
are one, two, three, four and
five at the top, in terms of
our operational measures.
Way think it can get done.
We are a long ways from where
we want to be but this is
fundemental.
We are tracking all of our
franchisees, and we're going to lead the way from a
company perspective. In terms of our ops measures,
you know I don't have off the
top of my head the exact CHAMPS
scores, but I think Tim does.
We are basically improving our
measures, we just had our
quarterly business reviews.
You know, turnover is moving
in the right direction in all of our brands.
We've got customer mania under way.
Consumer complaints are down.
And, you know our CHAMP scores
are moving in the right
direction.
TIM JERZYK
Yes, Brett CHAMP scores are
up anywhere from up slightly
to up as much as four points
at Taco Bell.
Some of the key measures like
for example David mentioned
earlier the speed of service
at Taco Bell.
They were better by 22 seconds
in the first quarter alone.
Pizza Hut one of the key
focuses is on delivery time as
promised.
The percentage of transactions
that have met that time is up
eight percentage points over a
year ago.
Better than 10 percent.
And then on KFC the focus on
Hot and Fresh product they are
up about eight percent in
the -- particularly on their
product scores on CHAMPS.
DAVID NOVAK
The other thing we are
doing around the world, is we
are testing in each one of our
brands and in our countries,
we are testing what we call
catalytic mechanisms.
Things that guarantee great
service.
You are not happy?
You get your money back.
Just ask in the U.K..
You have any issues?
Just ask.
If we don't solve your problem,
we'll give you your
next -- we'll give people the balance back
coupons for discounts on their
next purchase.
We are really try to
develop things that put teeth
into driving great service.
And I think the goal is by
mid-year of next year we will
have some standardized service
programs we can roll out
around the world as well.
We're just attacking our whole
service system in a way to say
to the customer we are more
committed than anyone else to
their total satisfaction.
Again, I'm not sitting here
taking any victory laps.
The rude reality of this is we
are not where we want to be.
But I can tell you we are very,
very focused on getting where
we want to be.
TIM JERZYK
Thanks, Brett.
CONFERENCE FACILITATOR
The next question
comes from Joe Buckley.
DAVID NOVAK
Hi, Joe.
JOE BUCKLEY
Hi.
Just a couple more cost questions.
One, are you [comments] chicken cost trends and maybe
what kind of wage rate
inflation you saw in the first
quarter.
And then, just a question on
multi-branding, whether, as you
approach the closing of the
Yorkshire deal your priorities
are shifting in terms of
what direction you want to go,
what combinations.
Lastly McDonald's just
announced a potential deal
with Fizoles.
I'm kind of curious if that's
a concept you kind of looked
at as a potential partner for
Pizza Hut?
DAVE DENO
Answering the chicken and
the wage rate questions.
Chicken, we expect to be
roughly flat.
We see no real changes.
Wings are getting a little
more expensive, but nothing
really hitting our P&L too
hard.
Wage rates pretty much
standard.
Three to four points up.
Nothing really up or down
there.
On the Fizoles transaction, we
don't comment on things that
we do or don't look at.
We do have a group that looks
at various concepts.
We don't get specific into
anything we have or haven't
looked at.
I'll leave that as a no
comment.
DAVID NOVAK
Regarding the yorkshire
acquisition we have or marketing
under way.
We are assessing what the best
avenues are for us to excite
more commerce through
multi-branding.
We really don't have anything
new to report in terms of what
our priorities are versus Long
John Silver and A&W and
how to use it.
We talked to our franchisee's
are basically clamoring over
the idea, which is the best news of all.
The phone is definitely
ringing off the hooks which we
feel very, very good about.
This has a lot of traction, a
lot of excitement. And again, the main thing here is,
there's no need for us to
hurry into anything.
We are not into winning the
race here.
We want to build a great
company.
We know we have great
strategy.
So we want to execute this
right.
Okay?
So, you know, we are going to
take our time easing into this
acquisition and figuring out
the best way to go.
We are going to have very
planned [for] growth as we go
forward.
TIM JERZYK
Thanks, Joe.
CONFERENCE FACILITATOR
Your next question
comes from John Ivankoe.
JOHN IVANKOE
Hi.
Thanks.
Two questions if I may.
The first, we look at Pizza
Hut's international business
and I guess focusing
specifically on delivery.
Could you comment on the state
of usage, you know, of that
business and what the
opportunity may be both in
Asia and Europe?
And secondly, if I may, David
Novak, following up on a
comment you made.
What segments do you think,
outside of what you are
currently doing are available
for international expansion?
If you could comment on that
would be an interesting
thought.
Thanks.
DAVE DENO
I'll take the first one
then I'll turn the second one
over to David, John.
On Pizza Hut International we have
some counties that do
extremely well.
We have segments of Asia,
parts of Europe, especially
the U.K. that do very, very
well.
Obviously much like pizza
delivery in the United States
back in the 70s and '80s, you
do have to teach people that
customer access point.
We are working that.
But some parts of the world,
especially U.K. and Korea are
very far along.
We do quite well there and we
are continuing to expand pizza
delivery in all of our major
markets, you know Canada,
Australia, the European theater.
Everywhere in those areas we
believe we have a business
model that can be expanded
either company or franchise
development.
DAVID NOVAK
I think when you look at
the segments that we think we
could potentially penetrate
internationally, you know
starting with the fact that we
basically are in two segments
today both chicken and pizza.
That gives us lots of
opportunity.
We think that Mexican food is
a segment that will have
relevance over time.
But we believe it's a nitch
category, and that the best
way we'll be able to drive
Mexican food is in combination
with another brand.
We are excited about having
fish.
You know fish, particularly in
the U.K., Asia, Latin American countries,
we think that the fish segment
is totally untapped.
But, again, we have to
determine whether it can
really drive enough volume for
single unit economics to
really work.
But, again, our strategy is
multi-branding.
I think where we can move into
these nitch categories is when
we combine one or two
together.
That's why we are happy about
Long John Silver because it
gives us an opportunity to
team up with Taco Bell or
potentially leverage our asset
base with chicken as we go
down the road internationally.
You know, I think the hamburger
segment for us is -- it's
untapped for us which A&W
gives us an opportunity.
And it also gives us a
dessert.
They have an incredibly good
line of hard packed shakes
that are absolutely delicious.
So, you know dessert is a big
opportunity internationally
and something we really don't
have.
When you think about in
combination of how do you go
to market against a McDonald's,
maybe in continental Europe.
KFC, A&W is not out of
line for us.
We think that might give us a
break through type of approach
we'll learn about going
forward.
We are also down the road, I
mean we are very intrigued by
what's going on with Asian
food.
We think Asian food is a category that
we may have an opportunity to
move into which could also be
something we that could use to
leverage our delivery asset
base as we go down the road.
But, you know, I think we are
kind of thinking outside the
dots, you know, by thinking
really about what the customer
really wants.
And they do love choice.
And, you know, our goal is to
try to bring this choice to
them in an exciting retail
format.
And that's really what we are
working on and galvanized
around.
If you look at China, for
example right now China is
rocking and rolling.
It's just -- we are opening up
great restaurants, our [hurdle] rates are phenomenal.
But I think, you know, five years
from now, six years from now
when those great restaurants
are doing great, we may need
to provide the customer more
choice.
All right?
So rather than introducing a
fish sandwich that no one
could give us any credit for
in China, okay?
We could introduce maybe Long
John Silver and have a whole
new line of products we could
get a lot of credit for and
take China to the next level.
That's conceptually how we are thinking
about this.
We are very, very excited
about it.
It takes a category that
people describe as competitive
and tough which it is, but it
gives us some real headway as
we go forward.
TIM JERZYK
Thanks, John.
Next question, please.
CONFERENCE FACILITATOR
Next question
comes from Jeff Amahandro.
JOHN WHITE
Good morning this is John
White for Jeff.
Question is with regards to
the Yorkshire acquisition.
How soon do you expect to
grade the A&W and Long
John Silvers concepts on CHAMPS?
Where do you expect them to
stack up?
DAVID NOVAK
You no, I think that we'll
do that within the next year,
you know?
I have talked to the
franchisees.
They are excited about our
operations programs and our
people programs.
We are bringing them a
capability they would be the
first to say they really don't
have.
So we'll want to get them on
the customer mania CHAMPS
Excellence Review, CHAMPS
program as soon as possible.
I think we have, you know
bottom, basis what I have seen
in the -- our research, I
think we are in bottom middle
tier.
You know, middle tier at best
with both A&W and Long
John Silver.
But, again I'm not trying to
sound like Pollyanna here but
if there weren't things that
you could go out and fix you
wouldn't have growth
opportunities.
I think we can take the
business forward by improving our
operations as we move ahead.
TIM JERZYK
Thanks, John.
Next question, please.
CONFERENCE FACILITATOR
Next question
comes from Mitch Spizer.
DAVE DENO
Hello, Mitch.
DAVID NOVAK
Terry can we have the next
question?
CONFERENCE FACILITATOR
At this time there
is no response from
Mr. Spizer's line. He must have withdrawn his question.
The next will come from Paul
Luster.
DAVID NOVAK
Hi, Paul.
PAUL LUSTER
Can you quantify your
turnover rates and the hourly
manager level?
Second on the Yorkshire
was wondering if you were
thinking any differing
outcomes in urban versus
suburban locations, perhaps, or maybe some geographic
areas. And lastly any update on
technology implementation on
supply chain or maybe store
level? Thank you.
TIM JERZYK
Paul, I'll take the first
question on turnover.
Basically Taco Bell is in the
150, 160 area.
This is team member turnover
which is what we are primarily
focused on, as well as our [INAUDIBLE].
Team member turnover at Taco
Bell is 150, 160 which is down
30, 40 basis points over
last year.
KFC's into about the 120, 130
range.
Which is down 50 to 60 basis
points over last year.
Pizza Hut in the 100 to 110
area which is about even with
last year.
DAVE DENO
And I just want to add.
Our international markets we
don't have those with us but
tend to be significantly lower
than that in turnover both in
manager and team member.
DAVID NOVAK
And I think when we look at
our -- the success and the
earnings we have had on trade
area basis, urban, rural, suburban, we did that
testing prior to the
acquisition, and we got green
lights in all three of the
areas.
I think, frankly the thing we
will have to learn over time
is just how -- what's the best
way to maximize a whole
marketing area.
For example, can we have units
a mile and three quarters away
and 40,000 population or is
the stretch of the brand
50,000?
The other thing that was
really interesting is that,
you know, what we are doing
with this acquisition is we
are also strengthening our
appeal with the Hispanic
audience.
Long John Silver is the number
one ranked quick service
restaurant chain among
Hispanics according to the
research we have seen from the
Long John Silver folks.
So again that's one of the
reasons why, back to the
earlier question, we think in
catholic countries for example
we have a tremendous
opportunities, Hispanic
countries with seafood.
DAVE DENO
And finally on technology
that is one area where we
continue to be more productive
we are re-investing in our tecnology and systems to enable
even more productivity, both in the back of the house, in
our restaurants and here in our
restaurant support centers to
continue to streamline
especially our financial
systems.
PAUL LUSTER
Thank you.
TIM JERZYK
We have time for one more
question.
CONFERENCE FACILITATOR
The final question
comes from Terrance Wheat.
TERRANCE WHEAT
Yes.
In terms of -- you talked about
your investments and doing
small acquisitions and
investing in them staying
focused driving shareholder
value. In light of that,
can you comment on any of your
thoughts on Burger King?
DAVID NOVAK
We will not comment on
Burger King other than the
fact that it's a great brand.
I think they are marketing
challenges are pretty well
documented.
DAVE DENO
And we did not -- there was
a bid process on Friday, we
didn't bid.
Beyond that we are not really
commenting.
TERRANCE WHEAT
Okay.
Thank you.
TIM JERZYK
Thanks everyone very much
for attending the call.
CONFERENCE FACILITATOR
This concludes
today's Tricon Conference
call.
You may now disconnect.