美國廢棄物管理公司 (WM) 2013 Q2 法說會逐字稿

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  • Operator

  • Good morning. My name is Rachee and I will be your conference operator today. At this time, I would like to welcome everyone to the Waste Management second-quarter 2013 earnings release conference call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. (Operator Instructions).

  • I would now like to turn the call over to Ed Egl, Director, Investors Relations. Thank you, Mr. Egl. You may begin your conference.

  • Ed Egl - Director of IR

  • Thank you, Rachee. Good morning, everyone and thank you for joining us for our second-quarter 2013 earnings conference call. With me this morning are David Steiner, President and Chief Executive Officer; Jim Fish, Executive Vice President and Chief Financial Officer; and Jim Trevathan, Executive Vice President and Chief Operating Officer.

  • David will start things off with a summary of the financial results for the quarter, including internal revenue growth from yield and volume. Jim will cover our revenue growth, price and volume trends, operating costs and the financial statements. We will conclude with questions and answers.

  • During their statements, any comparisons, unless otherwise stated, will be with the second quarter of 2012.

  • Before we get started, let me remind you that in addition to our earnings press release that was issued this morning, we have filed a Form 8-K that includes the earnings press release as Exhibit 99.1 and it is available on our website at www.WM.com. The Form 8-K, the press release and the schedules to the press release include important information that you should refer to.

  • During the call, you will hear certain forward-looking statements which are based on current expectations, projections, estimates, opinions or beliefs about future periods. Such statements are subject to risks and uncertainties that could cause actual results to differ materially. Some of these risks and uncertainties are detailed in today's press release and our filings with the Securities and Exchange Commission, including our most recent Form 10-K.

  • Additionally, during the call, David and Jim will discuss our earnings per diluted share, which they may refer to as EPS or earnings per share on an as-adjusted basis. David will also discuss operating EBITDA as defined in our Form 8-K filed today. Our EPS and operating EBITDA have been adjusted to exclude items disclosed in our earnings press release that management believes do not reflect our fundamental business performance or are not indicative of our results of operations. These measures, in addition to free cash flow, are non-GAAP measures. Please refer to the earnings press release footnote and the scheduled attached thereto, together with Item 2.02 of the Form 8-K filed today, both of which can be found on the Company's website at www.WM.com, for reconciliations to the most comparable GAAP measures and additional information about our use of non-GAAP measures.

  • David and Jim will also discuss our results in the areas of internal revenue growth from yield and internal revenue growth from volume. Unless otherwise stated, please note that any references to yield or volume results are more specifically referring to internal revenue growth, or IRG, from yield or volume.

  • This call is being recorded and will be available 24 hours a day beginning at approximately 1 PM Eastern time today until 5 PM Eastern time on August 13. To hear a replay of the call over the Internet, access the Waste Management website at www.WM.com. To hear a telephonic replay of the call, dial 855-859-2056 and enter reservation code 97883740.

  • Contents of information provided during today's call, which is occurring on July 30, 2013, may no longer be accurate at the time of a replay. Any redistribution, retransmission or rebroadcast of this call in any form without the express written consent of Waste Management is prohibited.

  • Now, I will turn the call over to Waste Management's President and CEO, David Steiner.

  • David Steiner - President, CEO

  • Thanks, Ed, and good morning from Houston. During the second quarter, our earnings per share grew to $0.54, overcoming $0.03 of unexpected headwinds. We had a negative $0.02 additional headwind from our recycling operation and a negative $0.01 from litigation settlements. Without these headwinds, we would have earned $0.57 per share or close to 10% earnings growth.

  • Our disciplined approach to improving price, reducing costs and managing capital expenditures is reflected in this earnings growth and in our free cash flow. So we are pleased with our results for the second quarter and year to date, which are right on plan despite the negative impacts from our recycling business.

  • The story of our quarter is that we had very strong results in our traditional solid waste operations. But overall results were muted by unexpected headwinds in our recycling business. Even with these headwinds, our operating EBITDA margins grew by 20 basis points.

  • In our traditional solid waste business, we grew income from operations margins by 80 basis points, driven by our yield and cost programs. We expect this margin expansion to continue throughout 2013 and to accelerate into 2014.

  • Volumes improved sequentially in all of our collection lines of business except recycling and rolloff. We offset rolloff volume losses with very strong yield, which drove 90 basis points of margin expansion in our rolloff business.

  • In our recycling business, we expected the second quarter impact to be a negative $0.03 to earnings per share. The actual result was a negative $0.05. Looking out to the third and fourth quarters, we originally expected a positive $0.04 impact on earnings per share when compared to 2012 from our recycling operations. We now think that the impact from our recycling operations will be flat year-over-year in the second half of 2013. Thus, we now expect a full-year negative impact of $0.08 per share versus the negative $0.02 per share we had originally anticipated.

  • Many of you have heard about the Chinese green fence, which is affecting our recycling operations. The Chinese government has recently begun to enforce limits on moisture and nonconforming materials in imported fiber and plastics. The higher-quality expectations have translated into additional labor and maintenance costs to remove residual waste from the recyclable materials that we process for our customers. It has also resulted in fewer volumes to sell because of the higher residual material. That in turn has reduced revenue and increased residual disposal costs. So you can see why the green fence has had a negative effect on the results of our recycling operations.

  • As we've discussed, we've been implementing a business improvement plan in our recycling line of business. First, we will be working with our customers to improve the quality of the inbound streams of material. Our contracts with many large customers limit the amount of residue in the recyclables they deliver to us. We will be working with them to ensure compliance with these limits, or we will charge them to cover our increased costs.

  • Second, we are modifying our operating procedures to reduce costs and residual waste. Finally, we will also look at each of our recycling facilities and rationalize those that continue to lose money.

  • Our municipal, commercial and industrial customers want to recycle their waste materials. We have the best assets in the industry to support that desire. But we will do so with a pricing and operating strategy that supports both our customers and our shareholders.

  • Our solid waste pricing programs had a very positive impact in the second quarter of 2013. Yield from our collection and disposal operations was 2.1%. This is the highest yield since the first quarter of 2011, and we've seen yield improve sequentially for four consecutive quarters. If you add in our fuel surcharge and adjust for our South Florida waste-to-energy plants, we achieved yield of 2.6%.

  • We achieved core price of 3.6%, an increase of 110 basis points from the second quarter of 2012. It's worth noting that the uptick in yield more than offset the reduction in volumes, so our pricing program is working very well.

  • During the first quarter, we mentioned the steps that we are taking to improve yield, and in the second quarter, we saw positive results. Average rates for both commercial and industrial new business pricing exceeded lost business pricing for the second consecutive quarter. Service increases in our commercial business exceeded decreases for the first time since the third quarter of 2010. And price rollbacks are down almost 2/3 from the peak in the fourth quarter of 2011.

  • Our pricing momentum continued to build in the second quarter. In our commercial line of business, we had the highest yield that we've seen since 2011 at 3.1%. Importantly, our pricing actions didn't reduce volumes in the commercial line. In fact, volumes improved slightly over the first quarter of 2013.

  • On the industrial side, we did not see volume growth in our industrial line, with volumes down 1.2% for the quarter. What we did see in our industrial line of business was a yield of 4.8%, which is the highest yield since Q1 of 2007.

  • We also saw the highest new business pricing that we have ever seen in our rolloff line of business. There are all sorts of rolloff customers. Some value service and quality and some value price. We are clearly more focused on attaining higher-margin customers that value service and quality. We simply won't chase low-margin rolloff business.

  • And the trade-off is very positive. In both our commercial and industrial lines of business, we saw margins expand by 100 basis points.

  • So, we've focused on core price increases and we've moved core price close to 4%. In future quarters, we will continue that focus, but we will also turn our attention to fees and surcharges. When you look at our average customers over time, the combination of fees and surcharges is between 20% and 30% of the total bill. So, every time we waive the fees and surcharges, it's the equivalent of giving a 20% to 30% price decrease versus the opportunity.

  • Increasingly, we've seen our competition offer to waive fees and surcharges, particularly in the rolloff line of business. When we match that action, it equates to a 20% to 30% rollback of prices, which dwarfs a 4% core price increase. So in the second half of 2013, we will focus on obtaining the fees and surcharges.

  • With fuel and environmental compliance costs growing drastically over the years, this is the only way that we can ensure we cover our increasing costs so that our other programs can drive margin expansion.

  • Overall, volumes were negative 0.6% in the second quarter. But it's important to note that one of the main drivers of the decline in volume was in the recycling business. Recycling volumes were down almost 1%, a notable swing from recent increases in the range of 6% to 8%. Volumes have been impacted by China's green fence initiative, and we've also seen several large new plants pass their first-year anniversary.

  • In both our commercial and residential lines of business, we saw a sequential improvement in the rate of decline in volumes for the third consecutive quarter. For the second half of the year, we don't expect volumes to change much from the second quarter. That assumes slightly negative collection volumes, but our increase in yield should more than make up for the lower volumes.

  • In our waste-to-energy business, average electricity pricing improved almost 5% in the second quarter when compared to the second quarter of 2012. We also saw improved SG&A expenses. These improvements basically offset an increase in repair and maintenance costs due to the timing of outages. Overall, the waste-to-energy business was basically flat for the quarter and the first half of 2013 when compared to the second quarter and first half of 2012.

  • We still expect the full-year impact on earnings per share from our waste-to-energy operations to be approximately a negative $0.02 per share compared to 2012.

  • In summary, we had greater-than-expected recycling headwinds in the second quarter, but we overcame it. Consequently, we are on plan through the first two quarters of 2013. We overcame the headwinds through good cost controls and an IRG that is more weighted to price than volume.

  • We expect that our continued execution on yield and costs will help us manage against the $0.08 per share of recycling headwinds that we anticipate for the full year. Accordingly, we still expect to achieve full-year guidance of between $2.15 and $2.20 of adjusted, fully-diluted earnings per share, and free cash flow of between $1.1 billion and $1.2 billion.

  • This quarter clearly shows how well our field operations can perform when they are focused on the right items. The past few years, we've diluted some of the messages to our field operations. But this year, we asked them to focus on two things, yield and costs, and in the second quarter, they delivered on both.

  • Our overall IRG was right where we expected it to be, but weighted more toward price than volumes, which is a very positive fact. Jim will talk about our cost programs, but when it comes to yield, we've put the plans in place, and our corporate and field leaders are doing a superb job in executing the plan. We are focused on adding volumes in the higher-margin lines of business, like our landfill and commercial lines.

  • In our lower margin lines of business, we are either going to improve their profitability or we are going to disinvest in them. Given cost inflation, we must have better pricing to drive sustainable margin expansion in these lower margin lines. We simply will not chase volumes at inadequate prices. For example, we have not bid on a number of residential contracts, and in those that we do bid, we are generally bidding at higher prices.

  • This may cost us some volumes, but losing volumes in a low-margin line of business can be a very smart move to drive returns on capital. This is particularly true in the residential line of business that, on a non-integrated basis, contributes about 15% of our collection earnings, but takes up over 40% of our fleet capital spend.

  • In the temporary rolloff business, many competitors are willing to put their cans to work at a low price. We will not do that. As I mentioned, our new business pricing in our rolloff line has hit its highest level in the history of our Company. The 100 basis point improvement in margins in our collection business reflects the success of this trade-off of price versus volume.

  • Obviously, if we are going to charge higher prices, we need to provide greater value by being the service leader, and we have a number of programs designed to give great value to those higher-priced customers. We are constantly trying to improve the value delivered for the prices we charge, and we will continue to add programs to those customers to make their experience the best in the industry.

  • I will now turn the call over to Jim to discuss our second-quarter results in more detail.

  • Jim Fish - EVP, CFO

  • Thank you, David. I will start by discussing our strong SG&A and cash flow performance. Then I will expand on David's comments about the results of operations from our traditional solid waste business and yield and volume in our various lines of business. I will conclude with a discussion of our financial metrics.

  • In our SG&A cost category, we continue to see the results of our restructuring and focus on controlling costs. SG&A costs were $353 million in the second quarter and 10% of revenue, an improvement of $21 million and an 80-basis-point improvement compared to the second quarter 2012 as a percent of revenue.

  • The two biggest areas of savings came from labor, due to our restructuring last year, and our focus on lower controllable cost. These savings were partially muted by a $30 million incremental compensation plan accrual that did not occur in 2012.

  • Bad debt expense improved SG&A costs by $8 million due to the partial collection of a receivable at our Puerto Rico operation. Additionally, DSO improved sequentially. In fact, we've improved DSO sequentially for three consecutive quarters. We are pleased with the second-quarter SG&A results, but we still have a lot of work in front of us to achieve our full-year goals. In the third quarter, we expect approximately $45 million of headwind in SG&A from incentive compensation accruals. We only had $30 million in the second quarter of 2013. However, for the full year, we still anticipate achieving our goal of flat SG&A costs when compared to the full year of 2012.

  • Turning to cash flow, second-quarter 2013 net cash provided by operating activities was $545 million. This is a decrease of $124 million compared to the second quarter of 2012. In 2013, we had a $117 million increase in taxes paid, based on a higher income and the timing of estimated tax payments. In 2012, we benefited from $72 million of proceeds from swap terminations. Cash from operations was very strong. Net of those two items, cash from operations would have been up $65 million.

  • Our capital expenditures for the second quarter were $235 million, an improvement of $116 million compared to the second quarter of 2012. We remain disciplined on ensuring that we spend capital on assets that fit within our long-term strategy. As we have mentioned in the past, we are also looking at rationalizing our asset base. For instance, during the quarter, we recorded an impairment charge on a disposal facility that was cash-flow negative. When we close the facility, we will move the volume to another waste management facility so that we maintain the associated revenue.

  • Putting all of this together, our free cash flow for the quarter was $347 million, an increase of $15 million compared to the second quarter 2012. Year to date, free cash flow increased $261 million to $695 million. If you exclude proceeds from sale of assets, free cash flow is $621 million year to date and puts us well on the way to achieving our goal of generating between $1.1 billion and $1.2 billion of free cash flow for the year.

  • We returned $171 million to our shareholders through our second-quarter dividends. We invested $30 million on acquisitions and we repaid $290 million in debt.

  • Our pricing programs are improving each of our collection lines of business, as well as our overall results. Yield on our collection and disposal operations grew 2.1% in the second quarter. Our yield growth for the second quarter of 2013 would have been 2.6% if you include the fuel surcharge and adjust for the change in pricing at our waste-to-energy plants in South Florida. In the third quarter, we will see a portion of our contracts reset price again on tip fees in our South Florida waste-to-energy business, where a competitor took some volumes at about a 40% per ton reduction from our rates.

  • Combined internal revenue growth from yield in our collection business was 2.9% in the second quarter, with 4.8% growth in industrial, 3.1% growth in commercial and 1.5% growth in residential. The industrial yield is the highest that we've seen since the first quarter of 2007, and for the commercial line of business, it is the highest since 2011.

  • The increase in yield has not had a significant impact on collection volumes as the commercial and residential lines of business saw sequential improvement in the rate of decline of volume loss.

  • In the landfill line of business, we achieved MSW yield of 1.8%.

  • Moving to volumes, internal volume growth was a negative 0.6% in the quarter. The decline was primarily driven by a decrease in recycle volumes, as David mentioned. We saw collection volume decline by 1.4%, although the rate of decline on collection volumes slowed. More specifically, commercial volumes declined 2.7%, industrial volumes declined 1.2% and residential declined 1.1%.

  • In the landfill line of business, volumes were positive 6.6%; MSW volumes grew by 6.3%, primarily from increased Oakleaf vendor hauler volumes, and special waste volumes grew 5% as our pipeline for jobs remains strong. We also saw strong volumes from revenue-generating cover and C&D tons.

  • When you look at our overall operating results, our income from operations margin was flat at 14.8% when compared to the second quarter of 2012. As David mentioned, our traditional solid waste business -- collection, landfill, transfer stations -- had a very good quarter. Income from operations in those lines of business increased $47 million and income from operations margins increased 80 basis points. The collection lines of business drove most of the income from operations increase.

  • Both our commercial and industrial lines of business improved when compared to the second quarter 2012. The residential business continues to be a challenge, primarily in the South, where contract changes in Florida related to the waste-to-energy business drove a slight decline in income from operations. So the 80 basis point improvement in the traditional solid waste business was offset by a decline in the recycling business.

  • We have been very clear with our field operations that we must pass through the recycling increases to our customers in the coming quarters.

  • Turning specifically to operating expenses, the improvement that we saw in our traditional solid waste business was muted by an increase in operating expenses, primarily from increased costs in our recycling operations and the timing of repair and maintenance at our waste-to-energy facilities. These items were $35 million of our $51 million increase. We remain focused on controlling costs and expect to see improvement as we progress through the remainder of 2013. In fact, when you look at our traditional solid waste business, our maintenance costs were essentially flat when compared to the second quarter of 2012.

  • Finally, looking at our other financial metrics, at the end of the second quarter, our weighted average cost of debt was 5.1%, and our debt-to-total capital ratio was 58.9%, consistent with our target ratio of about 60%. The floating-rate portion of our total debt portfolio was 10% at the end of the quarter.

  • Overall, results are proceeding as expected, as our pricing and cost control programs have allowed us to overcome the recycling headwinds in the first two quarters and remain on plan. Results of the first six months of 2013 have put us in position to achieve our yield, SG&A, earnings per share and free cash flow goals. We continue to take a strong stance on controlling SG&A costs. We've saved $38 million year to date when compared to 2012. Our stated goal for SG&A is to remain flat with 2012. Even though the third-quarter comparison will be tough with $45 million of compensation accrual headwinds, we still expect to meet our full-year target.

  • Similarly, we are applying a very disciplined approach to capital management. Combining this with our focus on yield, SG&A and our improvement in working capital and earnings, we have already generated $621 million of free cash flow, exclusive of the failed assets. This puts us more than halfway to our goal. We will continue this disciplined approach in order to achieve our free cash flow goal of between $1.1 billion and $1.2 billion for 2013.

  • And with that, let's open the line for questions.

  • Operator

  • (Operator Instructions). Hamzah Mazari, Credit Suisse.

  • Hamzah Mazari - Analyst

  • Good morning, thank you.

  • David Steiner - President, CEO

  • Good morning, Hamzah, and happy birthday, by the way.

  • Hamzah Mazari - Analyst

  • Thanks a lot. I appreciate it. The first question, David, is just on volume. It seems like the recycling business is 12% of revenue. It's not that big. You guys said that it's 1% down on volume. Is all of the volume loss or below volume relative to expectations -- given what you are seeing with the rest of the sector -- is that all you guys just walking away from lower-margin rolloff business or is there something else in that as well?

  • David Steiner - President, CEO

  • Yes, I think that's basically it. As we mentioned, we've got the highest new business pricing that we have ever seen in the rolloff line of business. When you think about it, if you look at the rolloff line of business as a 20% -- call it a 20% margin business, every time you get a new can, 20% of it drops to the bottom line. Every time you get 1% price, 100% drops to the bottom line. So you have to get 5% volume in order to make up for 1% price.

  • What we saw in this quarter was basically you saw the quarter-to-quarter change in yield was 1.3%. In order for that to equate to a fair trade-off, we have to get 7% volume. You can't do that in this business.

  • So we went around and talked to our folks out in the field, and they said, look, we can go get rolloff volumes if you want us to. But what we're going to do is we are going to mess up the market at a lower price and we are going to get low margins on it. We would much rather go out at higher price, offer good quality for what we are doing, and get that higher-priced rolloff volume.

  • And as you can see, the trade-off worked very well, with 100 basis points of margin expansion.

  • Hamzah Mazari - Analyst

  • Okay. And maybe if you could give us a sense of the lag that it may take the field organization in making the adjustments on the recycling business to get the surcharges and fees. How much of a lag do you think it's going to take the field to get the recycling business from sort of not being a margin headwind? Is this more of a two-quarter lag, or any sense of expectation there?

  • David Steiner - President, CEO

  • Yes, there are sort of two pieces to the recycling business. There's the commercial recycling, that is as close as we can get sort of to spot recycling, if you will. And on those types of transactions, we can change the price today, and we've got folks and teams out in the field doing just that.

  • In other cases, we have long-term contracts with municipalities and other folks, and we need to get through those contracts, we need to understand what our rights are under those contracts and we need to go and talk to the customer.

  • So there are pieces of it that we can do quickly. There are pieces of it that take time. I would say, frankly, Hamzah, overall, it's going to take a little bit of time, but what we have told our field operations is we don't have the luxury of time right now. We are losing money in our recycling operations; in most of our recycling operations, we've got to turn that around, and we've got to turn it around now.

  • Hamzah Mazari - Analyst

  • And just last question from me; I'll turn it over. The landfill pricing, it seems like that that decelerated at 1.8% relative to sort of the mid 2% it was running. Could you maybe comment on that? Thank you.

  • David Steiner - President, CEO

  • Actually, it was up -- it was up in the quarter from prior quarters. The last time we saw a yield that high was Q1 of 2012 on the MSW line.

  • But look, we've talked about it very vocally, that we need to get that sort of 5% to 7% price increase at the landfill. That is like the recycling business in that you've got a lot of long-term contracts, so you have to work through those issues, and we are absolutely working through those issues. We will not back down on our 5% to 7% price increase.

  • Hamzah Mazari - Analyst

  • Great, thanks a lot.

  • Operator

  • Bill Fisher, Raymond James.

  • Bill Fisher - Analyst

  • Good morning. First one, Jim, you mentioned -- I think -- I just want to make sure I have the numbers right -- of the operating cost increase, like $30 million of it was Wheelabrator maintenance and recycling. Is that roughly right?

  • Jim Fish - EVP, CFO

  • About $35 million was a combination of the one-time Wheelabrator events, maintenance events and recycling.

  • Bill Fisher - Analyst

  • So the rest of it, if you do the math roughly, the cost was only up say 1% or so. So you had good cost control in the rest of it?

  • Jim Fish - EVP, CFO

  • Yes, and one thing, Bill, that we've talked a bit about in previous quarters was maintenance costs. We actually, on our traditional -- on our core business, maintenance costs improved by 11 basis points. So although it's not where we want it to be, we are starting to move it in the right direction.

  • Bill Fisher - Analyst

  • Okay, great. And then just quickly on acquisitions and divestitures, I thought I saw in the Quebec papers, did you guys -- were you able to close that RCI transaction?

  • David Steiner - President, CEO

  • Are you able to read the Quebec papers?

  • Bill Fisher - Analyst

  • I had to translate it, but that's what it looked like.

  • David Steiner - President, CEO

  • Yes, we did. We closed it in early July.

  • Bill Fisher - Analyst

  • Okay, and any rough handle on what the annualized revenues of that could be?

  • David Steiner - President, CEO

  • Yes, the annualized revenue is roughly $170 million. Bill, we had actually intended to close -- we had an agreement to close that for quite a while. When we gave our full-year guidance, we actually expected to close that at the beginning of the year, not in the middle of the year. So it is baked into our guidance, but it will be a great acquisition for us. Lucien Remillard ran a spectacular business up there, and we are looking forward to leveraging the great company that he built.

  • Bill Fisher - Analyst

  • Okay. And you have a lot -- you have some decent overlap on the hauling side too, or do you not in that market?

  • David Steiner - President, CEO

  • Well, frankly, this is sort of the minnow swallowing the whale. We have a fairly small presence from a collection point of view in the Montreal market area. RCI had a much bigger presence. So we are going to keep the RCI brand in Montreal.

  • Bill Fisher - Analyst

  • Okay, great. Thank you.

  • Operator

  • Corey Greendale, First Analysis.

  • Corey Greendale - Analyst

  • Hi. Good morning. First, just wanted to ask about the price. So given -- obviously it's moving in the right direction. Would you say that you have most of the pricing actions kind of fully baked in in Q2, so we should expect a similar level of price growth in Q3? Or could there still be some acceleration as you keep implementing that stuff?

  • David Steiner - President, CEO

  • Yes, the regulatory cost recovery fee did not -- we did not get a full quarter benefit out of it in this quarter, because we implemented it sort of mid-quarter. But we will also have some headwinds coming in the back half of the year from CPI, from the resets of the contracts in Florida. All in all, I would sort of call it a wash. We said at the beginning of the year that we would be at sort of 1% to 1.5% yield. For the first half of the year, we are at 1.7%. I now expect that for the full-year we probably be at that 1.5% to 2% type of range.

  • There are a couple of factors that come into the second half of the year that lead me to not try to say we are going to see dramatic acceleration. But I can promise you from a total dollars to the bottom line, we aren't taking our foot off the pedal.

  • Corey Greendale - Analyst

  • Can you give us a sense how much of the 2.1% yield was from the regulatory recovery fee?

  • David Steiner - President, CEO

  • Just about $8 million in the quarter.

  • Corey Greendale - Analyst

  • Great. Okay. And then in your commentary, David, you talked about the noncompliance in some cases with the fees and surcharges. Can you put some kind of parameters around that? Like how much of an operating -- what percentage of the customer base is compliant with that? What's the opportunity for you to get closer to 100% compliance?

  • David Steiner - President, CEO

  • Yes, look, the opportunity is tremendous. What I talked about, it's basically a 20% to 30% price decrease when you waive fees and surcharges. On our commercial line of business, we are at about 85% compliance. On the rolloff line of business, we are only at about 55%, because basically what you've got -- the rolloff line of business -- it's a little bit baffling to me that in a low-margin line of business you'd see folks out there waiving fees and surcharges on the rolloff line of business. So it's very competitive. In the rolloff line of business, our compliance is at about 55%. So just take a 20% to 30% price rollback and add it back into that, and you can see the dramatic effect that that has on earnings.

  • Corey Greendale - Analyst

  • On that front, are you starting to see new entrants into that business, or is it primarily the entrenched players that you are seeing being more aggressive in waiving fees?

  • David Steiner - President, CEO

  • I think that one is sort of across-the-board. There's obviously a lot of competition in the rolloff line. It's very low barrier to entry. But I would say that it's sort of across-the-board.

  • Generally, what you've seen is that the smaller players sometimes don't even have the fees and surcharges. The larger players generally are the ones that will roll it back.

  • Corey Greendale - Analyst

  • Okay. And then just a quick housekeeping one for Jim. What would you suggest is the tax rate for the back half of the year?

  • Jim Fish - EVP, CFO

  • We are at -- we always say we are going to approach the statutory rates of 35%, and I would stick with that.

  • Corey Greendale - Analyst

  • Okay, great. Thank you.

  • Operator

  • Alex Ovshey, Goldman Sachs.

  • Unidentified Participant

  • Good morning. This is actually (inaudible) on behalf of Alex Ovshey. How are you?

  • David Steiner - President, CEO

  • Good morning, doing well.

  • Unidentified Participant

  • Great. Just on the CapEx expectations for full-year 2013, the run rate so far seems to be below your initial guidance. How do we think about a lower [pound]?

  • Jim Fish - EVP, CFO

  • Well, I would say that we are still on track to hit our guidance of 1.3 to 1.4. Typically, we see an acceleration of capital spending in the second half of the year. So while it may look like if you straight-line it that we are going to (technical difficulty) that 1.3 to 1.4 range, we will more than likely see an acceleration in the second half, as we always do, and end up right within the range.

  • Unidentified Participant

  • Got it. And one more. So on rollbacks in second quarter, they were lower by 45% year on year, without increasing the churn rate. Does this imply improved pricing discipline in the industry generally?

  • David Steiner - President, CEO

  • I don't think there's any doubt. Look, we can't particularly speak for the industry. We can only speak for what we do. And I can promise you that there's absolutely no doubt there has been increased discipline with our folks as far as rolling back prices. Look, it's a tribute to our sales folks and to our training folks, who -- this doesn't happen just by putting an edict out that we are going to not roll back prices. There is a lot of training that goes into it, there's a lot of preparation that goes into it, there's a lot of work by our customer service reps that go into it. And they have done a phenomenal job of turning it, frankly, that fast.

  • Unidentified Participant

  • Got it. And any expectations for second half on rolloff rates?

  • David Steiner - President, CEO

  • Generally -- rolloff or rollbacks?

  • Unidentified Participant

  • Rollbacks, sorry.

  • David Steiner - President, CEO

  • Yes, generally, rollbacks do pick up a little bit in the back half of the year. But we've done a nice job of holding the line and I wouldn't expect to see it materially change. It could tick up a little bit, but I wouldn't expect to see it materially change.

  • Unidentified Participant

  • Got it, thank you.

  • Operator

  • Joe Box, KeyBanc Capital.

  • Joe Box - Analyst

  • Really nice job on the SG&A front. I understand you guys reiterated your flat year-over-year guidance, and I guess that makes sense with comps getting tougher in 3Q and accruals sequentially ramping.

  • I am just curious if you could maybe give us a little more color on how much flexibility you have toward that flat guidance. Is that a stretch or are you thinking you could actually put up better SG&A margin given the improvement you have seen so far?

  • David Steiner - President, CEO

  • Joe, I would say it's not a huge stretch, but it's also -- I don't think we have a whole lot of room there either. I think we are probably pretty comfortable with flat year-over-year, which is saying something, considering the comp headwinds that we faced. So I think we're probably on track to hit the flat guidance with 2012 that we have given.

  • Joe Box - Analyst

  • Okay. And switching gear to the recycling side, I'm sure we could probably back into this; I just want to check. Can you just flush out what the swing in recycling volumes ended up contributing to the 60 basis points of volume degradation that you had?

  • David Steiner - President, CEO

  • Yes, we will run that calculation for you, and check it and get the number to you.

  • Joe Box - Analyst

  • Okay, yes, that would be helpful. And then --

  • David Steiner - President, CEO

  • I'm the CEO; I don't know how to do that complicated math.

  • Joe Box - Analyst

  • Was there any difference then between your internal MRFs, what you saw from a volume basis there, or your broker volumes, or was it basically one and the same?

  • David Steiner - President, CEO

  • It was basically one and the same.

  • Joe Box - Analyst

  • Great, that's all from me. Thanks.

  • Operator

  • Michael Hoffman, Wunderlich Securities.

  • Michael Hoffman - Analyst

  • Good morning and thank you for taking my call. Can we just push on the volume subject a little bit? I get the model. You are going to push price and you are willing to push some less marginal volume away. But if I looked at the business that you've gotten price and kept the customer, what's happening on the volume of those customers?

  • David Steiner - President, CEO

  • You mean as far as weights, or (multiple speakers)?

  • Michael Hoffman - Analyst

  • Yes, like in your front-end loader business, are you seeing container rates starting to rise?

  • David Steiner - President, CEO

  • Yes.

  • Michael Hoffman - Analyst

  • Because I wouldn't think you would push this pricing forever if you didn't think the macro volume environment was gradually improving as well.

  • David Steiner - President, CEO

  • Yes, I don't think there's any doubt that we are seeing improvement in the commercial line of business. Again, it's not dramatic, but it's consistent. And so we saw weights up, frankly, across all of our collection lines in the quarter. Obviously, it was a very wet quarter, so that added some to the weight.

  • But the other thing that is very encouraging for me is what we mentioned about service increases and service decreases. For the second quarter in a row, we have seen service increases outpace service decreases, which tells you that, yes, there was some wet weather in the second quarter, but we are seeing the customers start to move up to the larger containers.

  • So again, like we've said in the past, we are not going to declare victory. It's certainly a long slog for us to get there. But in the commercial line of business, we actually are seeing some very good signs.

  • Michael Hoffman - Analyst

  • And then if I were parsing the customers at the landfill, third-party delivering C&D, is that on a rise, which would be consistent with this sort of improving construction environment?

  • David Steiner - President, CEO

  • Yes, we saw C&D volumes up in the quarter, as I recall, around 4.5%. Yes, 4.5%.

  • Across the landfill, we are seeing actually very good volumes. We saw volumes up nicely on the MSW side, special waste, C&D were both up. Look, it comes back to what I said in the script. If you are going to add volumes, let's add them in the right line of business. And if you are going to be aggressive on pricing, let's be aggressive on pricing in those low-margin lines of business where the only way you're going to drive -- look, it takes a long time to drive costs out of a system. And so you are never going to get margin expansion if all you're going to try to do is drive cost.

  • So in those low-margin lines, you absolutely have to raise price. And like I said, the 5-to-1 trade-off in a 20% line of business is well worth it. When you think about a residential line of business, call it a 10% to 15% margin, if it was a 10% margin customer, you can gain 1% volume and -- 1% price and lose 10% of your volume and still be equal. And by the way, price comes without any capital investment.

  • So look, Michael, this is not any different than what we did from 2004 through 2008. It's what I said in my script. I think we got the message to the field a little bit mixed the last couple years, and we got them unfocused on price and costs. We got it back; you saw some progress in it this quarter. We still have a long way to go, but I think you're going to see it accelerate throughout 2013 and into 2014.

  • Michael Hoffman - Analyst

  • So where I would connect the dots between your comments and my questions are there's a point of operating leverage that should start to accelerate as macro volumes continuing to improve, you continue to be successful on this price, as well as the discipline around the G&A. What's your thoughts about the visibility on that? Where are we? A year away from that, are we six months away from that? Where is that?

  • David Steiner - President, CEO

  • Well, look, I am encouraged that we saw the EBITDA margins turn positive this quarter. Look, I will tell you, Jim talked about the flat SG&A guidance for the rest of the year. Jim Fish and Jim Trevathan have done a phenomenal job on holding the line on SG&A costs. So I don't expect to see SG&A costs go up materially this year or next year, frankly.

  • And so we've got to drive operating costs out of the system. We are starting to get a little bit of traction on that. And I think what we saw was, look, the biggest leverage is always going to come from yield in this business, and I think you saw us start to get some traction back in that in the quarter.

  • So all we need is for the economy to continue to improve so that we don't see the dramatic volume drop-offs that we saw in 2009, and I think you've begun to see the leverage in the operating model. And I think you should see that accelerate in the next 18 months.

  • Jim Fish - EVP, CFO

  • One quick point, Michael, on operating expenses that David talked about. I mentioned that a big slug of that operating expense increase was related to recycling. I think when you think about the leverage going forward, if we can't squeeze that operating cost out that's related to this quality control measure from China, then we plan to pass it through to our customers. And that in and of itself helps us reduce operating expenses as a percent of revenue.

  • David Steiner - President, CEO

  • It's a great point. Every penny that we improve in recycling drops straight to the bottom line, and there's a lot of room for improvement there right now.

  • Michael Hoffman - Analyst

  • Okay. So that last dot connection on this, it sounds like if I take the bonus accruals for this year, plus the headwinds from bonus depreciation, but netted against the successes you are having on G&A pricing and operating leverage, you should be able to produce a flat year-over-year free cash flow, maybe even a teeny bit of growth, given those two cash headwinds.

  • David Steiner - President, CEO

  • Michael, we will wait until 2014 to give the guidance, but look, I've said all along, this is a business that should generate $1.1 billion to $1.2 billion of free cash flow come hell or high water. Look, we didn't do that last year. That's not going to happen again.

  • The other thing that I can say that Jim and Jim have been phenomenal at is the capital discipline. And we are going to manage the capital such that we make this at least a $1.1 billion to $1.2 billion free cash flow Company every year, come hell or high water. I wouldn't expect that to change next year.

  • Jim Fish - EVP, CFO

  • Michael, did you say flat for 2014 versus 2013, or are you saying flat --?

  • Michael Hoffman - Analyst

  • Yes.

  • Jim Fish - EVP, CFO

  • Okay, all right.

  • Michael Hoffman - Analyst

  • So in 2014, you should do $1.1 billion to $1.2 billion again, even with those two headwinds, given the leverage from your price and your cost controls.

  • Jim Fish - EVP, CFO

  • I just want to make sure, because 2012 to 2013 is going to be a dramatic improvement in free cash flow.

  • David Steiner - President, CEO

  • All right, Michael, you snuck some 2014 guidance out of us, but I'll give it to you. We are going to do at least $1.1 billion to $1.2 billion in 2014.

  • Michael Hoffman - Analyst

  • There you go. Thanks a lot.

  • Operator

  • Adam Thalhimer, BB&T Capital Markets.

  • Adam Thalhimer - Analyst

  • Hi, thanks. Good morning, guys. Are the green fence costs -- do you think those are permanent, and how long should it take to get -- to pass those costs on to your customers?

  • David Steiner - President, CEO

  • We have looked a lot at this, and as you can imagine, it has been a big topic of conversation. And there's so much international trade involved that it's hard to get really good visibility.

  • But we have sort of decided that we need to take the approach that it is going to be, if not permanent, at least long-term. We can't sit back and say, well, we are just going to let the business continue the way it has been in the past and wait for the green fence to clear and everything's going to be all right. We are not going to take that approach.

  • And if we are not going to take that approach, we absolutely have to start driving costs out of the system and going back to our customers and getting our customers to pay for the increased costs that we are incurring and for the reduced commodity prices.

  • So look, I will tell you, I don't even want to try to put a guess on the timeframe to when recycling gets back to where we want it to be. All I can tell you is that we need to see incremental improvement every quarter, and we got the plans in place to do that.

  • Adam Thalhimer - Analyst

  • How are the recycling contracts structured? I mean, how -- do they only come up once every five years, so it's hard to push price? Or how hard is it to push price, I guess is the question.

  • David Steiner - President, CEO

  • It depends on the type of customer. So we have got plenty of commercial recycling customers that are just like our regular commercial customers, where we can change the price immediately. And then we've got other customers that are municipal customers, where the contracts are going to be more the three- to five-year type traditional municipal contracts.

  • So what we've done is we've asked every one of our operations to get their top contracts -- let's start out -- let's go where the dollars are first. And let's go to our biggest contracts in every one of our market areas and start going to those customers, and most of those contracts are going to allow us, in some manner, to either pass on increased price, lower rebates or higher processing costs. And so let's go after the big ones first and let's make sure that we go out and talk with those customers to cover our increased costs.

  • And then on the other side, the non-contracted customers, like our commercial customers, we have run a couple of pilots to look at what we can do from a pricing point of view there. And we are going to spread those across the country. Look, from a commercial recycling customer point of view, there's going to be a lot of places where they are going to have a decision to make. They are either going to have to pay us more to recycle or they are going to have to move back away from recycling and just use their one disposal can.

  • So we have got to do that. It's certainly not something we relish doing. But we need to have the customers make the decision on what they want us to do from a recycling their materials point of view.

  • Jim Trevathan - EVP, COO

  • And one quick point here on these contracts. While it may sound difficult to change the price, many of these contracts have residual percentages in them. Many of these contracts have composition components to them. So we are going go look and see whether -- and we will hold these customers to their contracts. If their residual percentage is 10% and we are getting 20% out of their contract, then we are going to go back to them and have a discussion.

  • And similarly, if we expected to get a certain percentage of glass by weight out of a municipality, and we are getting a much bigger percentage of glass, then we will also go back and have a discussion with them.

  • Adam Thalhimer - Analyst

  • I hope you are successful, because that doesn't seem like the trend is going to slow down. I imagine your commercial customers are going to continue to recycle. It's just a matter of you being able to push price, right?

  • David Steiner - President, CEO

  • Absolutely. They are going to continue to recycle and we look forward to helping them recycle.

  • Adam Thalhimer - Analyst

  • All right. And then one more question. I hate to ask it because I know you're not focused on this, but for us analysts trying to plug numbers into a model, what would be your thoughts on volume growth in the back half?

  • David Steiner - President, CEO

  • Yes, obviously, no one knows what the future holds. But at the beginning of the year, we said we were going to have positive volumes. Obviously, in the second quarter -- what you saw in the second quarter was recycling driving the bulk of the -- I don't if we've gotten the number yet -- but we saw recycling driving the bulk of the decrease in volumes. And the only other line of business where we saw negative volumes was on the rolloff side, where volumes were negative 1.2%.

  • Now, about half of that was the anniversary of a large national account that we brought on. So it's not like you are seeing volumes fall off the face of the earth or anything of a sort like that. But we didn't expect a volume decline in recycling, and we don't expect to see our rolloff line bounce back to where we are getting hugely positive volumes, because we're just not going to chase low-margin business.

  • So for the back half of the year, I think we are looking at volumes similar to what we saw in the second quarter. But look, basically what you saw in the second quarter is our volumes went down 0.5% and our price went up 0.5%. And if I can get our price up 0.5% and our volume down 0.5%, I will take that trade-off six ways to Sunday.

  • Adam Thalhimer - Analyst

  • Okay, great color. Thank you.

  • Operator

  • Jeff Osborne, Stifel.

  • Jeff Osborne - Analyst

  • Good morning. I just had two quick questions for you, David. On the green fence side, the rule has been in place for quite some time, to my understanding. But has the enforcement from China stepped up over the past couple months? Is that part of the issue at play here?

  • David Steiner - President, CEO

  • Yes, with the change in Premieres in China, you saw -- early this year, you saw basically a declaration by them across all sorts of type of environmental initiatives. Even though the regulation has been on the books, they finally just passed -- not just passed, but they just mandated that they are going to enforce those regulations, basically in February of this year.

  • Jeff Osborne - Analyst

  • I understand. And then on the M&A side, what are you seeing out there in terms of either tuck-ins or potentially getting into oil and gas, which I think you had talked about at the Waste Expo Conference?

  • David Steiner - President, CEO

  • Yes, we just closed, as we mentioned, our RCI deal in Montreal. That was obviously a fairly large deal for us. Other than that, we are just looking at sort of our typical smaller tuck-in acquisitions.

  • On the oil and gas side, we closed a small acquisition there. We are constantly looking for further acquisitions, but that's been a fairly pricey market. So I don't anticipate that we will spend a lot of money there.

  • At this point time, I would say we are sort of through the largest acquisitions that we had in the pipeline. RCI was basically the final one of those. And now we will be back to sort of our typical $100 million to $200 million of tuck-in acquisitions.

  • Jeff Osborne - Analyst

  • Very good, thanks much.

  • Operator

  • Al Kaschalk, Wedbush.

  • Al Kaschalk - Analyst

  • Good morning, David. Good morning, Jim. David, in terms of -- I apologize; I joined the call late -- but have you commented on how the integration of RCI is going? I know it's one month, but could you just comment?

  • David Steiner - President, CEO

  • Yes, we didn't specifically comment on it. But what we've got in Montreal is that we have fairly small collection operations. And so we are basically tucking our operations into RCI. So far, that has gone very well. RCI has some very high-quality management there, and so they've done a great job of tucking our operations into theirs.

  • Al Kaschalk - Analyst

  • And the interest of the acquisition was largely predicated on what, in terms of the opportunities that you see going forward, besides not previously having a lot of collection operations there?

  • David Steiner - President, CEO

  • Yes, Montreal was a fairly unique market for us, in that we had a lot of disposal capacity, but very little in the way of collection operations. We have tried to build up those collection operations over time, but frankly, they've got some -- they have one spectacular company there in RCI that made it difficult for us to get into the collection business.

  • So we had a landfill that, pre-recession, was actually fine, because there was an excess of tonnage in the market and our landfill was fine. After the recession, frankly, there wasn't enough tonnage in the market to fill all the landfills, and so we had a choice to make. We could either get deeper into the collection business to help feed our landfill network or we were going to see volumes deteriorate at our landfill and we were going to be at the mercy of other collection companies.

  • So it was a perfect tuck-in acquisition for us. It's a great market. We've been looking at it for a long time. Lucien Remillard, as I said earlier, ran a great business and we look forward to continuing his successes.

  • Al Kaschalk - Analyst

  • This is an MSW landfill, David, or is there other waste streams it can take?

  • David Steiner - President, CEO

  • No, it is MSW.

  • Al Kaschalk - Analyst

  • Okay, and then finally, if I may -- and sorry if this is -- been a topic that I missed. But on the SG&A front, you have talked about cost savings on the gross side of $120 million. You did 10%, I believe, as a percentage of revenue in the quarter. How much of that benefit, for lack of a better word, is due to the lower recycling volumes and how much are you really on track to hit that gross target number?

  • Jim Fish - EVP, CFO

  • Due to the lower recycling volumes, I wouldn't say any of it is due to the lower recycling volumes. It's really due to two things. There's several things in play here, but certainly the restructuring has had a big impact. And we've kind of gone over and above the restructuring by taking out a chunk of non-labor SG&A as well throughout the year. So those are the two big components of our SG&A, and we've talked about not only holding flat from 2012 to 2013, but looking to hold flat from 2013 to 2014 in absolute dollars.

  • Al Kaschalk - Analyst

  • So a $3.53 run rate is what you are suggesting we should think about in terms of Q3 and forward?

  • Jim Fish - EVP, CFO

  • So Q3 has -- and we talked about this a little bit earlier -- but Q3 and Q4 have a bit of headwind with respect to compensation accruals year-over-year. So while we are up for the first two quarters of the year, we expect that we will have a little bit of headwinds, and that's why I think we are comfortable saying that we'll be flat year-over-year.

  • Al Kaschalk - Analyst

  • Okay. Jim, my point about recycling is that if prices are down, then I would think that would hurt the operating margin on that business. There may be some -- I won't say idle costs, but let's say not fully-utilized cost. And that's what I'm just getting at, trying to triangulate -- getting to an EBITDA margin of 25%, I think, above that is the easy hurdle, and we just didn't see the progress in the quarter. So I'm trying to decipher out whether that was in SG&A or an operating cost.

  • David Steiner - President, CEO

  • Oh, yes, it was operating costs at our recycling operation. Remember, that had a 90 basis point effect on margin. So it was purely -- so look, when it comes to recycling, basically the breakdown you had is that the bulk of the problem with the $0.05 headwind was in pricing; commodity pricing is down 12.5% in the quarter.

  • Next was operating costs. Operating costs are up, because we have to get lower residue. And then you have the volume and the integration of the acquisition pieces, a little bit, small pieces in there too.

  • So look, the two biggest things are price and operating costs, and those are two things that we can affect in recycling. You can affect price by going and looking at rebates. You can affect operating costs by driving the inefficiencies out of the system. So that's where we are focused on recycling.

  • When we talked about margin expansion, we got a 20 basis points of EBITDA margin expansion. Obviously, that would have been back over 100 if we had gotten just flat in recycling. Once we get to the point where we are positive from the recycling operations, that's when you will really see the leverage appear.

  • Al Kaschalk - Analyst

  • Okay. What's the assumption on commodity price, David, or Jim, for the last half of 2013?

  • David Steiner - President, CEO

  • We expect it to be pretty much flat for the rest of the year. You had the midyear runup, and we are expecting it to sort of be flat for the rest of the year.

  • Al Kaschalk - Analyst

  • Okay, thanks for taking my questions.

  • David Steiner - President, CEO

  • Not a problem.

  • Operator

  • Thank you. Mr. Dave Steiner, do you have any closing remarks?

  • David Steiner - President, CEO

  • No, thank you, all, for joining us in the quarter. I know Jim and Jim will be out on the road in New York next week, so look forward to seeing you out on the road.

  • Operator

  • Thank you for participating in today's Waste Management conference call. This call will be available for replay beginning at 1 o'clock P.M. Eastern time today through 11.59 PM Eastern time on August 13, 2013. The conference ID number for the replay is 97883740. Again, the conference ID number for the replay is 97883740. The number to dial for the replay is 1-800-585-8367 or 1-404-537-3406.

  • Thank you and you may now disconnect at this time.