Tripadvisor Inc (TRIP) 2012 Q1 法說會逐字稿

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  • Operator

  • Good day, everyone, and welcome to the TripAdvisor first-quarter 2012 conference call. Today's call is being recorded. At this time, I would like to turn the conference over to Mr. Will Lyons, Senior Director of Investor Relations. Please go ahead, Sir.

  • Will Lyons - Senior Director of IR

  • Thanks, Karen. Good afternoon, everyone, and welcome to TripAdvisor's first-quarter 2012 earnings conference call. We appreciate your joining us today. I'm Will Lyons, Senior Director of Investor Relations for TripAdvisor, and joining me on the call today are our CEO, Steve Kaufer; and our CFO, Julie Bradley.

  • Before we begin, I'd like to remind you that today's presentation contains estimates and other statements that are forward-looking under the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties, and involve a number of factors that could cause actual results to differ materially from those expressed or implied by such statements.

  • Additional information concerning these factors is contained in TripAdvisor's filings with the SEC, including our Annual Report filed on Form 10-K, which is available at www.SEC.gov. The forward-looking statements included in this call represent the Company's view on May 1, 2012. TripAdvisor disclaims any obligation to update these statements to reflect future events or circumstances.

  • During the call, we will refer to non-GAAP financial measures that are not prepared in accordance with Generally Accepted Accounting Principles, including adjusted EBITDA, adjusted EBITDA margin, non-GAAP operating expenses, non-GAAP net income, non-GAAP net income per diluted share, and free cash flow. A reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure is available in the press release announcing our first-quarter 2012 financial results. This press release, as well as other important content, is available in the Investor Relations section of our website, www.TripAdvisor.com.

  • And with that, I will now turn the call over to Steve.

  • Steve Kaufer - CEO and Founder

  • Thank you, Will, and welcome, everyone, to today's conference call. I will start by summarizing operating results for the first quarter, and then do a deeper dive on a few important developments since our last call. I'll then turn it over to Julie, who will provide a more detailed look at both our financial results and our outlook.

  • We had a strong start to 2012. We generated record quarterly revenue of $184 million, further extended our market leadership position in content and traffic, and continued our focus on providing the best user experience possible through partnerships and product innovation. Julie will provide more color on the Q1 results, but suffice it to say that our better-than-expected revenue and profit performance was driven primarily by stronger hotel shopper growth, which was up over 30% year-over-year, as well as slightly better CPC pricing.

  • From this position of strength, we chose to reinvest some of the revenue upside to continue to pursue our long-term growth strategies. Driving traffic growth, both domestically and internationally, remains at the core of our strategic growth plan. With an average of over 50 million worldwide unique visitors in Q1 -- according to comScore data -- TripAdvisor remains the largest travel site in the world. This comScore data reflects 39% year-over-year traffic growth to TripAdvisor sites.

  • When we look at our internal logs, we see a similar growth rate, but off a consistently higher unique visitor count. More importantly, it is the hotel shopper traffic, our monthly unique visitors who view a specific hotel page or listings of a hotel in a city on any TripAdvisor point-of-sale, that interests us most, as it remains the key driver of our click-based revenue stream.

  • We are a global brand, as evidenced by the fact that one-third of our hotel shoppers are visiting TripAdvisor.com. The remaining two-thirds are on TripAdvisor's international websites. However, with the breadth and -- even with our breadth and massive scale, TripAdvisor still represents less than 10% of worldwide travel unique visitors. We continue to see tremendous traffic growth opportunities ahead of us.

  • I'd now like to address several other key areas for the Company in the past quarter -- partnerships, social, and mobile. Our global partnership effort had a direct positive effect on our brand recognition and, ultimately, our traffic growth. Notably in March, we announced a content licensing partnership with Wyndham Hotel Group, who saw conversion rates increase by 30% when they integrated TripAdvisor reviews onto the wyndhamrewards.com site.

  • In April, we announced a deepening of this partnership, where TripAdvisor will power a guest satisfaction survey in support of Wyndham's Win Review program, an online management tool the hotel group launched earlier this year. Reviews submitted through the survey will be available on Wyndham brand websites as well as on TripAdvisor.

  • This Wyndham relationship is just one example of our more than 400 content licensing partnership deals with major travel and destination sites around the world. We also have more than 50,000 smaller websites showing TripAdvisor content, including self-service badges and widgets, which are great for brand recognition.

  • Regarding social, TripAdvisor is a recognized pioneer in social travel planning through our Wisdom of Friends initiative. By the end of Q1, we had personalized the trip planning experience for nearly 120 million Facebook users, which is up 34% since the end of 2011. Our Cities I Visited app continues to be one of the most used Facebook apps in the travel category. Generally speaking, Facebook-connected users are more engaged on TripAdvisor sites, as measured by page views, procession, and content contribution.

  • Additionally, one out of every four reviews is written by a Facebook-connected user, so we are pleased with the engagement that we've seen to date. One of my favorite new social features on TripAdvisor is Friend of a Friend, which allows me to tap into my Facebook friends networks for travel advice, even if one of my friends hasn't left a review in a city. Through this feature, Facebook-enabled TripAdvisor users are seeing friend content 10 times more than before. Users will continue to benefit from the wisdom of the crowds, but our Friend of a Friend rollout is an innovative and important next step towards integrating social into the fabric of travel research, and creating a more robust user experience.

  • In addition to social, we continue to develop and improve our mobile offerings. We've launched our SeekRooms mobile app, and also announced a new HTML 5 cross platform tablet app, now available on Android and iOS. At the Mobile World Congress event in late February, we announced that a recent Distimo study dubbed TripAdvisor The Second Most Downloaded Travel App in the App Store during 2011, behind Google Earth.

  • This traction continues into 2012. During the first quarter, we averaged over 25 downloads per minute, and by the end of March, reached 17 million cumulative mobile app downloads, up more than 300% year-over-year. According to our internal log, we averaged more than 21 million monthly unique visitors via mobile device in Q1, which is up nearly 200% year-over-year. Also, more than 1 million TripAdvisor city guides were downloaded in Q1, up more than 300% since the end of 2011. A

  • As we think about mobile, we bifurcate between smartphone and tablet, in part due to the relative demographics of users on these devices, but more so due to the richer experience on the larger screen and usage patterns for researching and booking travel. Over the past year, our smartphone app is our largest absolute grower, but our tablet app is the fastest percent grower, in terms of page views, sessions, and unique users.

  • Engagement increased as well, as mobile page views were up more than 250% year-over-year, driven by our smartphone app, which accounted for more than 30% of total mobile page views. We've also seen the page views per tablet app session rise more than 40% during that time frame.

  • Mobile is growing tremendously, to be sure, but we currently do not optimize for commerce, which is a conscious decision on our part, given that our strategic focus centers on increasing user engagement. As such, we see smartphone sessions currently monetizing at roughly 10% to 20% of desktop, while tablet sessions are monetizing at approximately 50% to 60% of desktop. This means that tablet users, both app and tablet website, are currently driving nearly two-thirds of our mobile revenue. Mobile is a valuable extension of the TripAdvisor platform. And if we can continue to build new mobile functionality, grow our content, and improve the user experience, we believe that additional revenue opportunities will follow.

  • Beyond the success that we are seeing in our traffic, content, social, and mobile initiatives, we've also had notable developments in our subscription-based and transaction products, business listings and vacation rentals, as we continue to add to our sales and engineering teams. Specifically, our business listing team is executing on a very aggressive sales force hiring plan. At the simplest level, our business listing product allows businesses an easy, cost-effective way to market to tourists.

  • Our consistent worldwide traffic growth fundamentally makes these marketing services more and more valuable each year. This team's objectives is to capture this huge opportunity we have with our installed base of more than 570,000 accommodations, and down the road, the nearly 1 million restaurant and attractions that are listed on our site. We are pleased with the progress to date, and although we are slightly behind where we would like to be on hiring, we are excited not only by the strong prospects for this product in the second-half of 2012, but also the longer-term opportunity that it represents.

  • Finally, as you know, TripAdvisor, Inc. encompasses many companies and 19 different travel brands, all of which represent different stages of the trip planning value chain. In March, our SmarterTravel subsidiary launched Tingo, an innovative hotel booking product that is complementary in many respects to their other transaction-oriented site, SniqueAway.

  • Tingo allows hotel shoppers to book hotels with confidence, based on the fact that if the room rate drops prior to their stay, they will get the difference automatically refunded back to them. Initial feedback from customers has been quite positive. The early read on the booking window indicates that we are hitting our target audience, as customers are booking an average of 40 days out, which is significantly longer than the industry average.

  • In summary, we're very excited about the business and the progress we are making towards our vision of helping travelers plan and have the perfect trip. I'll now turn the call over to Julie, who will provide some color on the results and our financial outlook.

  • Julie Bradley - CFO

  • Thanks, Steve, and good afternoon, everyone. Looking back on this past quarter, our first full quarter as a public company, we are very pleased with both our financial and operational results. Our employees have swiftly migrated off legacy Expedia systems, and delivered financial results ahead of our expectations.

  • For the first full quarter, revenue increased -- for the first quarter, revenue increased 23% to $184 million. Better-than-expected results were primarily driven by upfed and click-based revenue. Click-based revenue was up 20% to $144.9 million, significantly ahead of our expectations, primarily due to quote and hotel shoppers, and to a much lesser extent, better pricing.

  • Let me take a moment to tie some of these numbers together. Click-based revenue was up 20% year-over-year on slightly better pricing, while, as Steve mentioned, hotel shopper growth was up more than 30% in the same period. Most of the delta in year-over-year growth rates is due to our site redesign completed last year, which reduced [comp rates], or said another way, reduced the number of monetization opportunities on our hotel pages.

  • Display-based advertising grew 17% in Q1 to $21.6 million, and in line with our 2012 expectations of mid-to high-teens. We saw CPM prices increase slightly as compared to Q1 of last year. As discussed, we've maintained a premium price in the CPM market and, therefore, have more inventory than we need.

  • Subscription transaction and other revenue, which includes fitness listings, vacation rentals, and our transaction businesses, had a strong Q1, growing 67% to $17.2 million. We set very aggressive targets for these business lines. For example, business listings originally planned to complete the sales force buildout in early Q1. We are making good progress, but the sales force buildout is running slightly behind plan.

  • This leads to some expense savings, but also makes achieving annual revenue targets for this product more challenging. However, we did see strong bookings per rep, and based on customer demand, we remain optimistic for a strong growth in 2012.

  • As it relates to geographic mix, our revenue continues to diversify internationally to better match our traffic. Non-US revenue was 48% of total revenue this past quarter compared to 43% in the first quarter of 2011, as measured by the website on which the transactions occur. With international revenue growing roughly 3 times faster than US revenue, we continue to invest aggressively in our international markets, given the opportunity that we see in front of us in international expansion.

  • As it relates to expenses, non-GAAP sales and marketing expenses were $66.3 million or 36% of revenue for the quarter, slightly lower than our expected annual target range of high 30's to low 40's. This is primarily due to better-than-expected revenue performance, and was partially offset by some investments we made to drive traffic diversification.

  • Non-GAAP (technical difficulty) expenses were $16.3 million, 9% of revenue for the quarter and in line with our expectations. We would expect this expense line to stay at a relatively consistent percent of revenue for the year. Non-GAAP G&A expenses were $14.2 million, 8% of revenue and in line with our expectations. We believe that we have completed most of our investment in public company infrastructure, and expect to see leverage on this line item on an annual basis going forward.

  • Depreciation and amortization totaled $6.1 million or 3% of revenue, and stock-based compensation expenses were $4.7 million or 3% of revenue in the quarter. In 2012, we continue to expect depreciation and amortization to be consistent with 2011, and expect stock-based compensation expenses to be approximately 4% of revenue.

  • Our effective tax rate was approximately 32% for the quarter. As a reminder, the three key drivers of our effective tax rate are the mix of domestic versus foreign income, state taxes, and non-deductible stock compensation expense. For the balance of 2012, we expect our effective tax rate to remain relatively unchanged.

  • In terms of liquidity, we paid down the $10 million of outstanding balance on our revolving credit facility, leaving us with a full $200 million available, and ended the quarter with $208.6 million in cash and cash equivalents. Cash flow from operations was $29.7 million or 16% of revenue for the quarter.

  • As I mentioned on our last call, Expedia receivables are now paid in the normal course of business, versus being vetted in intercompany accounts. This change resulted in a one-time reduction in cash flows equal to the quarterly change in Expedia's receivable balance. For full-year 2012, we expect cash flow from operations to track with adjusted EBITDA, after providing for interest and taxes, or low 30's as a percent of revenue.

  • Q1 CapEx was 4% of revenue. Given our capital efficient business model, we continue to expect this line to remain in the low single digits as a percent of revenue for 2012. As a result, we generated $22.4 million of free cash flow during the quarter.

  • In terms of headcount, we ended Q1 with just over 1,300 employees, up from just over 1,250 at the end of 2011. Hiring efforts for the balance of 2012 are focused on engineering, sales and marketing.

  • With that, let me turn to our outlook. This past quarter's revenue results exceeded our expectations, as hotel shopper growth trended higher throughout the quarter, and pricing was a little better than expected as well. However, given that we generate over 1 billion annual clicks for our clients, our forecast is extremely sensitive to even slight changes in pricing and assumed year-over-year growth rates.

  • So, of course, we are wary of extrapolating forward metrics like hotel shopper growth and partner CPC pricing that can exhibit such high variability. However, we do expect 2012 revenue growth to trend above the midpoint of our previously provided mid- to high -teens revenue growth forecast, driven mainly by recent trends in our click-based business, and partially offset by our subscription and other revenue, where we are working to catch up in our sales hiring plans.

  • With regards to the latter group, we now forecast 2012 subscription and other revenue to be a high double-digit revenue grower this year. We continue to expect display-based advertising revenue consistent with 2011. We forecast 2012 adjusted EBITDA to be slightly higher than 2011 in terms of absolute dollars, based on the overachievement in Q1. Should the topline continue to beat our expectations, we will likely continue to reinvest most or all of the excess profits into our strategic growth opportunities and our traffic diversification efforts, as we believe this is in the best long-term interest of the business.

  • In closing, the first quarter was a great start to 2012. We will now open the call to your questions.

  • Operator

  • (Operator Instructions). Ross Sandler, RBC Capital Markets.

  • Ross Sandler - Analyst

  • Just one quick question. So, your revenue from Expedia came in at only down 4% year-on-year, much better than I think what we had talked about last quarter. So I just wanted to get a little bit more color there.

  • Are all the CPC initiatives and decluttering fully baked in that number? Or is this the new kind of established run rate at kind of down 4% year-on-year?

  • And then a question on the non-Expedia customers of yours. That spend was up about -- almost 40% year-on-year. Do you think that could see some acceleration, as some of your non-Expedia advertisers get more aggressive throughout 2012? Or is this the right run rate? Thank you.

  • Steve Kaufer - CEO and Founder

  • Thanks, Ross, for the question there. So, on the Expedia pricing, we feel like, as the bidding marketplace has evolved, we've seen the changes that we would expect to see -- the site redesign is all done. Expedia's had plenty of time to adjust their bids to the new world order, if you will.

  • So, Expedia lowered their pricing on the hotel clicks. But we're also sending them fewer of the photo or map clicks, which were much lower priced. So, net-net, the Expedia rev was down a bit, but again, it's highly variable, depending on the type of the clicks that we sent them, with respect to the actual pricing.

  • When we look at the non-Expedia revenue, obviously, with Expedia staying where it is, the other clients are happily picking up the slack, the slack being additional volume. So, as a bidding environment, when we move forward, the degree to which we can grow our hotel shopper traffic, we have a high degree of confidence that there are plenty of customers very interested in those leads in all of our points of sale. We like it when there is a bidding war that we can get going in certain markets or certain regions, but we haven't baked in anything like that into our plan going forward.

  • Ross Sandler - Analyst

  • Great. Thanks, guys. Nice quarter.

  • Operator

  • Heath Terry, Goldman Sachs.

  • Heath Terry - Analyst

  • Great, thanks. I was wondering if you could give us a sense of the type of traffic that you're seeing from a mix perspective, just as you see the restaurant activity hotel mix shifting one way or the other? And to what extent you see opportunities in monetizing that non-hotel traffic as it continues to grow?

  • Steve Kaufer - CEO and Founder

  • Sure. Again, good question, Heath. The traffic mix, we're talking about hotel shoppers and we're now disclosing to you that that's up 30%; comScore up -- I think they said it was 39%, and we said our internal logs showed something similar.

  • So we're giving you the notion that, well, yes, we have -- a lot of our traffic on the site is hotel shoppers; the growth rate on the other stuff is clearly higher, because it's averaging out, according to comScore, at 39%. We've been clear we don't make much money -- I mean, we certainly sell CPM ads against all of it and some sponsorships against all of it, but the click-based revenue comes primarily from the hotel shoppers.

  • What I alluded to at the end of my prepared remarks was that the business listing organization has -- it has been growing; we've clearly focused it on the opportunity for hoteliers, because their return on the purchase of business listing is so straightforward, it's so amazing. And it's relatively easy for us to reach those half-million hoteliers, relatively easy -- compared to the million restaurants and attractions, some of whom are, frankly, barely online.

  • When we look out a couple of years, we see -- we project a continued growth in overall traffic; probably a higher growth in the restaurant/attraction-type traffic, as we have more and more tourists on our site for all sorts of things. So, where we have eyeballs, we feel optimistic that we would be able to monetize them for attractions and restaurants and tour guides, and other things to do once in destination. I don't believe it will be as significant as what we can do for the hotelier, but we do think both on desktop and mobile that those will become valuable eyeballs to us in the outlying -- in the future years, not so much 2012.

  • Heath Terry - Analyst

  • Great. Thank you very much.

  • Steve Kaufer - CEO and Founder

  • Sure thing.

  • Operator

  • Doug Anmuth, JPMorgan.

  • Doug Anmuth - Analyst

  • Thanks for taking the question. I wanted to ask a couple of things. First, just in terms of the 30% hotel shopper growth, can you just talk about some of the drivers here? Do you think this is more sort of overall market? Or is it clear signs that some of the efforts you've made, in terms of decluttering and other improvements, are starting to pay off? And then, can you also give us an update in terms of how you're thinking about some of the format changes that Google has done, and also some of their travel products as well? Thanks.

  • Steve Kaufer - CEO and Founder

  • Sure. Boy, I wish I had better answers or more complete answers to those questions. So, we're still very proud of the site redesign that we've done. We think the user experience is much better. We've added a lot of photos to the site. That always sort of enhances usability and customer feedback.

  • It's darn hard for me to tie that to the growth in hotel shoppers. We see growth across all of our significant channels, be it research, paid search, email, domain direct. Pretty much anything that amounts to a meaningful channel that we source, is growing, and is growing in just about every corner of the world. So, international growing faster than our US point-of-sale, as we've otherwise shared with you.

  • So, again, across the board, we're probably mildly affected by -- I say probably; it's really just a guess on my part -- affected by the ongoing challenges in southern Europe. But I can't really point to the decluttering being the reason why our traffic has grown.

  • With regard to Google's activities, the second part of your question, we certainly see them in the search results with their Hotel Finder occupying the very top position for frequent -- for major city hotel searches. We can't, at the moment, see a meaningful loss of traffic to us because of that. And again, it's not to say it couldn't happen in the future, and it's possible that we just can't measure it well enough to note it yet.

  • And, of course, they're just starting to roll that out, so we would expect more coming in that direction. Of course, we've used the product ourselves as well. And when you look at what it does versus the rich community that we provide, we don't -- how do I say this? -- we're not particularly concerned if a customer were to give both products a try.

  • Doug Anmuth - Analyst

  • And if I could just follow-up with one thing, and I may have missed this on CPC, so I apologize; but did you talk about what your outlook is for the year, relative to the flattish that you had previously indicated?

  • Steve Kaufer - CEO and Founder

  • So, I guess Julie had mentioned, it's hard for us to forecast this, because, as you know, we don't set the prices; our clients come to us on occasions and say they want to bid more for certain parts of the traffic that we can supply. So, as we look forward, we're saying that Q1, it was slightly better -- and I emphasize slightly -- which is great news that it wasn't down a lot. And we weren't forecasting it to be up a lot. And so, it hasn't really changed when we look forward. It hasn't really changed our forecast, or that part of our model hasn't changed going forward.

  • Doug Anmuth - Analyst

  • Great. Thanks, Steve.

  • Steve Kaufer - CEO and Founder

  • Sure thing.

  • Operator

  • Tom White, Macquarie.

  • Tom White - Analyst

  • Hi, guys, thanks for taking my question. I guess on your selling and marketing line, any color you can give, I guess, between the direct and the indirect breakout? And I guess, specifically, looking to see if I can get any comment from you about just sort of the US versus foreign market spending -- I guess, where are you in terms of those markets, where you guys might be more aggressively seeding kind of a local content from the local population? Thanks.

  • Julie Bradley - CFO

  • Sure. So this past quarter, the breakout between direct and indirect was 70/30, which is consistent with what we saw last quarter for all of last year. The international spend, we don't breakout specifically; international expansion is definitely one of our key long-term growth strategies. And, so as you can imagine, a good part of that spend is directed towards the international growth.

  • Operator

  • Nathaniel Schindler, Bank of America.

  • Nathaniel Schindler - Analyst

  • I wanted to ask you a little bit more on the traffic detail. Have you noticed any correlation between increased content in the site and acceleration in unique user growth?

  • Also, on your domestic versus international growth, if your domestic growth at 12% in the US roughly, and 17% for last year, while international is growing roughly 3 times faster than that, with roughly, what, twice the traffic? Is this just a catch-up in the monetization of that international traffic? In which case you would expect it to go look more like the US, once that monetization has occurred? Or is there something else?

  • And can you characterize a little bit more of that traffic growth you saw on 30% hotel shoppers? How did that growth look in the US? (multiple speakers) Sorry if I asked a lot of questions.

  • Steve Kaufer - CEO and Founder

  • (multiple speakers) (laughter) Good questions. I tried to take notes as we went along. So, in order, certainly, we do see content growth related to overall traffic growth. The more visitors we have, this has always been true. The more visitors, the more review contributions we have. And that's part of our challenge when we start in brand new markets, where we have not a lot of traffic, we don't get a lot of reviews, and we need to jumpstart that process.

  • We've seen, especially over the past -- essentially, over the past 12 months or so, I've done a fair amount of focus on helping to reward our members with badges and such to help get them more engaged in our community to write more reviews. And we certainly have seen that pay off with higher reviews per user contribution rate. So, we've proven to ourselves, at least, that if we spend a little bit more time engaging with our members, we can get more content out of it.

  • To your second question -- the relative US growth. So, it is a little more complicated. When we looked in this exact same question ourselves, it is a little more complicated than on the face value. One of the things that's going on is, when we look at US visitors -- so, people -- sorry; I'll be even clearer -- when we look at people who live in the US, and they're coming to tripadvisor.com usually, and the growth rate there is actually higher than that sort of 12% might imply. But the traffic on -- but then you ask, well, why, if the traffic on tripadvisor.com isn't growing as much.

  • And the answer is -- or partial answer is, we have a fair amount of traffic over the past year that was coming from other English-speaking parts of the world -- Canada, UK, Ireland, Australia, India -- that had been ending up on TripAdvisor.com. And so we would count it as domestic revenue, because it's off of our dot-com site.

  • We've seen very strong growth in our non-dot-com English language sites recently. And so part of that delta in international growth versus US growth is actually, to some degree, it's English speakers who live outside the US now going to their local point of sale.

  • Now when we were buying our traffic through SEM, we would naturally buy it to the appropriate point of sale. So, no change there. But Google's algorithm over the past year has changed and has favored local points of sale more. We have lots of local points of sale; so the Australian citizens are now hitting TripAdvisor.com.au instead of TripAdvisor.com. You see that in international revenue going up. We see it as revenue that was on dot-com moving over to Australia.

  • From a commerce perspective, it is neutral to us because when that Australian was visiting TripAdvisor.com, they were seeing Australian commerce partners, the local OTAs in Australia anyways. So, it's just the way we're measuring it, ending up on different points of sale.

  • Finally, we do have a very active sales force in all parts of the world that are constantly signing up more hotel chains and more of the local OTAs. It's just a fact that whenever we have more inventory in a given country, more properties that we can have our show prices button-activated for, and more choice in the show prices, because we don't have just two OTAs; we have four. We don't have just one supplier and one OTA; we have a supplier and three OTAs. We make more money. That's the choice aspect that we strive for.

  • And Q1, just like in prior quarters, we added more choice on our newer points of sale. That improves the monetization rate, so we make a bit more money on our international IPs. And I think that covered all three of the questions there.

  • Nathaniel Schindler - Analyst

  • I think that did, and thank you. That was actually a very -- a great answer. Thank you.

  • Operator

  • Peter Stabler, Wells Fargo Securities.

  • Peter Stabler - Analyst

  • Thanks for taking the question. I'm wondering if you could provide a little bit more color on Daodao and Kuxun, on the level of your investment in China and whether you can give us any sort of magnitude of loss on your investment there. And maybe what kind of ramp you are looking at toward profitability in that market. Thank you.

  • Steve Kaufer - CEO and Founder

  • Certainly, Peter. It's a very good question. We've sort of discussed it internally. Unfortunately, we're not sort of ready to disclose that -- the loss in the path to profitability numbers yet.

  • We're continuing to work on a couple of meaningful initiatives in that part of the world, and identifying additional ways where we can bring the work we're putting in to both sites into a more common framework, if you will. We do continue to lose money there. We do continue to invest, because we see the prize there being quite meaningful, and the model we certainly believe will work in China.

  • At this point, Kuxun is doing quite well on the flight side. Certainly, a strength in that part of the business, as they've hooked up with a lot of individual agents as well as several of the OTAs, to really help the clients find the better price than what they can do on other sites. And on Daodao, again, the focus remains on helping the user find the best hotel and, overall, the best travel experience.

  • We're starting to leverage some of our additional worldwide sales activities, because there is a lot of other Western hotel companies looking to break into the China market. And we're a company that they're used to dealing with. And of course, the domestic traveler on the outbound trip, as everyone would tell you, is more valuable than the domestic traveler -- even though a much smaller number, but a more valuable commodity. And we have far and away the most reviews of anyone when you look at the entire set of places that the Chinese outbound traveler would go to. So, we remain optimistic but not a lot of detail I can report in terms of progress.

  • Peter Stabler - Analyst

  • All right, thanks.

  • Operator

  • Herman Leung, Susquehanna.

  • Herman Leung - Analyst

  • Hey, Steve. Hey, Julie. Two quick questions. I guess first, on your hotel shopper trends, you talked about much stronger-than-expected growth of 30%. Was wondering if you can kind of give us a context of how that growth has progressed, I guess, compared to last year's seasonality? And how that's progressing in the first quarter and early view into the second?

  • And then second is on volume and pricing growth, you talked about a little bit of pricing growth that you're seeing today. So -- and I know that it's predicated on a lot of the competitive bidding, but wondering what your guidance today implies from a pricing and volume standpoint? Thanks.

  • Steve Kaufer - CEO and Founder

  • Sure. So I don't have, offhand, kind of the monthly image of the hotel shopper growth last year. I do recall our February call where it was looking a lot darker at that time, when we were looking at our January hotel shopper growth. So January was a tougher start when you looked at the overall numbers, as best we could tell. And then, the quarter looked like it -- the quarter did get better.

  • We also did make some monetization improvements over the course of the quarter. So, the hotel shoppers was a challenge, the monetization of the hotel shoppers, as we were still pulling out of the site redesign. And we're pleased to report that we were able to make some monetization progress, i.e., the 30% of the hotel shoppers that were visiting earlier in the quarter were converting less. And by the end of the quarter, they were stronger. So we were able to recover some of that loss.

  • The CPC growth, I really wouldn't counsel -- or I can say, we are not modeling a growth in CPC over the course of the rest of the year. And again, it's the bidding model, as I've said, but we'd be quite uncomfortable assuming a price increase as we look forward.

  • Herman Leung - Analyst

  • Great. Thanks.

  • Operator

  • Chad Bartley, Pacific Crest.

  • Chad Bartley - Analyst

  • Slightly different questions on the Expedia and the redesign topics, and I guess headwinds. I think earlier in the year, you talked about Expedia and the CPCs there being a headwind to growth of about 5 points; the site redesign being a headwind to growth of about 2 to 3 points. It seems like perhaps that's a little conservative. I'm curious if your -- what your new results and -- or what your new guidance, excuse me, implies, as far as a headwind from those two topics. Thanks.

  • Steve Kaufer - CEO and Founder

  • Sure. Thanks, Chad. The -- as I say, it would seem that the CPC headwind from Expedia was balanced by the site redesign, sending fewer lower-value clicks, combined with the pricing moves of our clients. So, net-net, we're back to a flat number.

  • So, when we look forward, it's kind of all of that site redesign, all of the Expedia transition, is behind us and we're just looking forward saying, okay, CPCs, we're modeling flattish going forward. And now it's all about the traffic growth and international expansion, and the other interesting initiatives that we have. So, I guess I'd suggest we leave some of those things behind us and kind of model on Q1 going forward, as obviously adjusted for the seasonality of our business.

  • Chad Bartley - Analyst

  • All right, thank you.

  • Operator

  • Mike Olson, Piper Jaffray.

  • Andrew Connor - Analyst

  • This is Andrew Connor in for Mike. Question is, we've seen very impressive RevPAR growth in Latin America during the last several quarters. And we've also seen a very strong correlation between RevPAR and TripAdvisor revenues. So, first of all, just curious, how do you explain that strong correlation between RevPAR and your guys' revenue?

  • And then second, if you could just talk about the growth rates you're seeing in Latin America, and what is really driving that 50%-plus rest-of-world growth? Thanks.

  • Steve Kaufer - CEO and Founder

  • Sure. I mean, it's a fair question, Andrew. The RevPAR -- when the hotelier or when the OTA is making more money because of a lead we send, because RevPARs have gone up, they can literally afford to spend more of that. So, if, for example, an OTA is willing to share 60% of the revenue that they make with us, just as an example -- some pay more, some pay less -- as that RevPAR goes up, we would see that increase.

  • So, if RevPARs are up 5%, it's fair to think of TripAdvisor deserving a 5% increase as our percentage. Do we always get that? No. That's a part of a negotiation with our sales rep and the client, then it's its part competition for that click if, in any particular country, a hotelier is battling against an OTA for the lead; the hotelier has a lot more margin they can offer. And RevPAR going up, they can offer even more. They have a bigger piece of the pie than what the OTA has, so they might be able to outbid.

  • So again, relatively straightforward correlation with RevPAR; relatively straightforward correlation with booking rates in whatever particular country. If it's a highly engaged online country that has a high online conversion rate, that's great for us as well, versus a country where there's a lot of lookers, but most of the actual transaction happens offline, ergo we wouldn't get a lot of credit for those transactions. Therefore. the client wouldn't be able to pay us a lot on a per-lead basis.

  • To your other part of your question, the continued growth in our rest-of-world is really -- you know, a function of a lot of our initiatives and focus is around driving traffic throughout the globe, really, not just in the US. Plus the fact that our US and UK points of sale are really the most mature. They're the most well-known, so there's just a lot more room to attract new visitors in other markets. And I would expect that overall trend to certainly continue going forward.

  • Andrew Connor - Analyst

  • Okay, thanks a lot.

  • Steve Kaufer - CEO and Founder

  • Sure thing.

  • Operator

  • Brennan Diaz, Viking Global.

  • Brennan Diaz - Analyst

  • Hey, guys, two quick questions. Just first off, Steve, I think people asked in a couple of different ways, but would love to hear your commentary around linearity of growth throughout the quarter, I guess. You know, really how growth -- especially in CPC revenue booked in January versus March. And whether it was kind of fair to assume that that Expedia revenue number got better as we got throughout the quarter?

  • And then the second question really just around the business listings product. We'd just love to step back and, Steve, get your thoughts in terms of where that business can go, in terms of percent of penetration of the overall market? And just thoughts around how you think about potentially sizing that business over time. Thanks.

  • Steve Kaufer - CEO and Founder

  • Sure, Brennan. Again, excellent questions. I don't really recall how Expedia's CPCs may have changed Jan/Feb/March. The fact that I don't remember them being on a big upswing or downswing might lead you to fairly believe it wasn't something I was carefully watching for any particular reason.

  • So, they manage their bids carefully. I -- again, I can't say one thing for sure or not, but it wasn't something I was focused on certainly. Overall, I -- again, it's a bidding environment, so, all the other partners are moving their things up and down. And we do see a fair amount of fluctuation, kind of on a weekly basis, where some are moving up and some were moving down. Our averages tend not to change all that much.

  • To the question on business listings, so we do some simple math on the -- I think it's 570,000 accommodations on the site. And we have, I think, over half of them as registered owners now. And most of the registered owners are properties that have reviews. And so we qualify by properties that are popular enough to have a bunch of reviews. So the owner has probably heard of TripAdvisor because people have shown up saying, hey, I read about you on TripAdvisor. So there's some knowledge built-in.

  • And then, from memory, the different ways we tried to qualify out of that 570,000, it was well over half that we thought were perfectly reasonable folks who would be interested in the business listings subscription. It might have been something closer to [three-quarter] potential, and then we take out the properties that really don't have a good reputation, on the assumption that most of them probably wouldn't want to pay us for something.

  • And we come up with, again, well north of a couple of hundred thousand viable prospects. When we then look and say, well, viable prospect for what? Well, we say there's fixed annual subscription. The telephone number, the email; then there's the special offers. And then there's the placement on the mobile devices. And then there's incremental eyeballs that we might be able to offer down the road, with additional marketing or advertising services.

  • And for these properties, it's pretty hard to be able to identify an audience looking to come in a particular time frame, because we have dates often for a particular city that are looking for a hotel. Wow, we've got that audience. We have the person doing a search for a specific date in a specific city where this hotel is located.

  • So that's already a highly-qualified customer, and the services down the road to help each of those individual hoteliers put their unique message in front of those folks. Right now, we have an annual subscription, but there's nothing inherent in our business model that says it couldn't be a CPA or a CPC or a CPM additional upsell in the years to come.

  • And then, we recognize that we have a ton of additional travelers, as I alluded to earlier, who they've already picked out their hotel and now they're looking for something to do, or they're looking for something to do first, and then they'll find a place to stay; or they're trying to figure out where they want to eat when they're on that trip. And all of those have the same dynamic of, it's a traveler coming into the local market that the business owner really has a tough time reaching on a timely -- in a timely basis.

  • And you can think of a restaurateur who may put a two-for-one coupon in the concierge desk of a hotel and say, hey, I'm willing to offer a two-for-one special to out-of-town guests who are asking the concierge of the hotel where to eat. That's a nice opportunity for the restaurant to get a customer that wasn't already a local, that wasn't already going to be eating there, i.e., the restaurant wasn't going to be giving a two-for-one away to an existing customer.

  • Well, that's that TripAdvisor eyeball as well. So I'm not preannouncing any product. I'm not talking about some functionality that's out the next day, but we recognize that all of the business owners who are represented on TripAdvisor -- and some who aren't even represented on TripAdvisor now, but have a product or service to sell to the traveler, that TripAdvisor is a fantastic kind of media opportunity for them.

  • And with the self-service capabilities we've built with business listings, with the worldwide sales force, to reach the folks that aren't self-service inclined, we feel we're in a pretty good position to take advantage of those opportunities.

  • Brennan Diaz - Analyst

  • Great, thanks, guys.

  • Steve Kaufer - CEO and Founder

  • Sure thing.

  • Operator

  • Our final question comes from the line of Brian Nowak from Nomura.

  • Brian Nowak - Analyst

  • I have two quick ones. So, first -- I want to go back to Herman's question and kind of the hotel shopper growth compares. Because I know that last year, Google made a lot of changes throughout the year.

  • So I was just curious if there's anything that happened with the hotel shopper growth trends throughout last year? And how we should think about the cost-per-click growth? Because the compares do get easier throughout this year if you're advertising. So, is there any reason we should not expect an acceleration in the cost-per-click growth revenue?

  • And then the second one is, in the quarter, just curious -- is there any impact at all from kind of the Easter shift being earlier in April this year than last year? And then what was the benefit of leap year? Thank you.

  • Steve Kaufer - CEO and Founder

  • Well, I think I can really only answer the very last question. Leap year probably added 3% to our February revenue. It added one extra day. That's nice. So, the hotel shopper growth last year, I'm really -- I look around, I'm really not sure I can add much color to the notion of it getting easier, just because I don't recall a particular fall-off of hotel shoppers. And yes, Google made changes throughout the year, but we expect Google to make changes throughout this year as well.

  • So, I don't -- aside from lapping the site redesign in Q4, I don't see any other non-seasonal effect looking over the course of this year that would be material to our numbers.

  • Brian Nowak - Analyst

  • Okay. And then the Easter impact, is there any impact of that at all in the quarter?

  • Steve Kaufer - CEO and Founder

  • I think it just shifts kind of April traffic to April traffic. So, certainly nothing that we've modeled into any of our numbers. And yes -- no, I don't think there's any effect.

  • Brian Nowak - Analyst

  • Okay. Thank you.

  • Operator

  • Thank you. And we have no further questions at this time. I would like to turn the conference back over to CEO, Steve Kaufer, for any closing remarks.

  • Steve Kaufer - CEO and Founder

  • Excellent. Well, again, I want to thank you -- thank everyone for joining us on our first-quarter call. Before I close, I also want to thank all of our employees around the globe whose dedication and hard work are really greatly appreciated. I also want to thank all the users of the TripAdvisor community for their contributions, as these are the folks that play an integral role in making TripAdvisor the largest travel site in the world.

  • So, again, thanks very much to everyone. We look forward to talking to you next quarter.

  • Operator

  • Ladies and gentlemen, thank you for your participation in today's conference. This does conclude the program and you may now disconnect. Everyone have a good day.