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Operator
Good morning. Thank you for standing by, and welcome to Telefónica's January to December 2021 Results Conference Call. (Operator Instructions) As a reminder, today's conference is being recorded. I would now like to turn the conference over to Mr. Adrián Zunzunegui, Global Director of Investor Relations. Please go ahead, sir.
Adrián Zunzunegui
Thank you. Good morning. Thank you for standing by, and welcome to Telefónica's January-December 2021 Results Conference Call. This is Adrián Zunzunegui from Investor Relations.
Before proceeding, let me mention that the financial information contained in these documents has been prepared under International Financial Reporting Standards as adopted by the European Union. This financial information is unaudited. This conference call and webcast, including the Q&A session, may contain forward-looking statements and information relating to the Telefónica Group. These statements may include financial or operating forecasts and estimates or statements regarding plans, objectives and expectations regarding different matters.
All forward-looking statements involve risks and uncertainties that could cause the final developments and results to materially differ from those expressed or implied by such statements. We encourage you to review our publicly available disclosure documents filed with the relevant securities market regulators. If you don't have a copy of the relevant press release and slides, please contact Telefónica's Investor Relations team in Madrid or London.
Now let me turn the call over to our Chairman and Chief Executive Officer, Mr. José María Álvarez-Pallete.
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Thank you, Adrián. Good morning, and welcome to Telefónica's fourth quarter results conference call. With me today are Ángel Vilá, Laura Abasolo, and Eduardo Navarro. As usual, we will first take you through the slides, and then we'll be happy to take any questions you may have.
I would like to start by highlighting the strategic execution during 2021, which is delivering positive results. We remain focused on our core markets. We completed the biggest transaction in Telefónica's history, the JV with Virgin Media in the U.K., whilst the acquisition of Oi's mobile assets in Brazil got final regulatory approval and is expected to close in the coming months. We secured key 5G spectrum in Spain, Brazil and the U.K., accelerated fiber deployments and brought our German network quality to the highest market standards.
We also continued building a digital consumer ecosystem in Spain and Brazil in areas such as connectivity, entertainment, home wellness and finance. We further reduced our exposure to Hispam through portfolio simplification and data allocation. We're implementing a new operational model, which, together with CapEx optimization, allow us to reduce capital employed.
At the same time, we now have a higher share of debt in local currencies, accounting for 28% of the group's total. Telefónica Tech again outperformed the market, increasing revenues in 2021 by over 30% year-on-year to almost EUR 1 billion. This was achieved while strengthening capabilities through acquisitions and best-in-class partnerships.
In Telefonica Infra, ongoing value creation and crystallization continues, along with the creation of growth opportunities through fiber vehicle. This strategy was driven by the tower sales to American Towers at a record multiple.
Finally, our streamlined and digital operating model is delivered in enhanced efficiencies with 80% of our processes already digitized and implementing technology solutions such as open run, green energy, fiber and 5G.
We are focused on attracting and retaining the best talent, offering agile and flexible working and striving to be at the forefront of innovation.
Slide #2 shows the solid performance across our key metrics in 2021. First, our connectivity leadership was reinforced with group accesses growing by 3% to EUR 369 million and with a strong traction in strategic areas that are key to economic growth such as ultrabroadband, fiber and mobile contract. We remain western world leaders in ultrabroadband with total ultrabroadband premises pass reaching 159 million as of 31st December.
Second, in 2021, sustainable growth was restored with revenues growing organically 2% year-on-year and OIBDA growing 1.4%.
Third, free cash flow generation remained robust with free cash flow excluding spectrum reaching almost EUR 3.8 billion, or EUR 0.66 per share, well above the dividend per share of EUR 0.30. Our focus on smart capital allocation is reflected in the 14.2% CapEx to sales ratio, comfortably below our guidance.
Fourth, net financial debt has decreased by a remarkable EUR 26.2 billion since the peak in June 2016 to EUR 26 billion at year-end, driven by completion of M&A deals and solid and steady free cash flow generation over the last years.
Finally, it is worth highlighting the group's shareholders' equity doubled versus 2020 to EUR 22 billion, mainly due to capital gains booked along the year.
Moving to Slide 3. Our focus on delivering sustainable growth is evident in our fourth quarter performance.
Starting with the financials. We posted simultaneous organic growth and OIBDA growth for the first quarter in a row -- for the third quarter in a row, and the top line, all business units are growing and OIBDA has proven resilient with an improving year-on-year trend in Spain. FX had a declining and minor impact in the quarter, and spot rates implied further tailwinds to come.
The significant reduction in net debt in 2021 was achieved mainly through capital gains from M&A transactions totaling EUR 11 billion. In addition, free cash flow ex-spectrum costs improved sequentially in the last quarter to almost EUR 3.8 billion in 2021.
We remain a customer-centric group. Commercial momentum improved in the quarter, driven by products and services with superior connectivity, outstanding digital experiences and highly efficient networks. We also remain efficient in capital allocation with CapEx allocated to next-generation networks being approximately 45% and committed to promoting inclusive connectivity. And we continue to deliver on ESG, which is a core part of our strategy, including how we contribute to the economy in terms of GDP, employment and fiscal contribution.
Moving to Slide 4 for our financial summary. Our full year reported figures were impacted by capital gains, changing the perimeter of consolidation and in the last quarter by restructuring provision of EUR 1.4 billion in OIBDA, mainly in Spain and an impairment in Peru.
Revenues reached EUR 9.7 billion in the fourth quarter, growing 3.1% organically, while OIBDA increased by 0.4%. Underlying OIBDA totaled EUR 3.2 billion, while net income for the full year was over EUR 8.1 billion despite restructuring charges and the impairment mentioned earlier. Net financial debt for the year was EUR 26 billion, 26% lower than the previous year, and free cash flow reached almost EUR 2.7 billion.
Slide #5 highlights that we successfully achieved our recently upgraded 2021 guidance across revenues, OIBDA and CapEx to sales ratio. We are also confirming today the payment of the second tranche of the 2021 dividend of EUR 0.15 per share, which will be paid in June through a voluntary scrip dividend. The first tranche, EUR 0.15 per share, was paid last December, where 65% of shareholders opting to receive shares. In addition, we will propose to the shareholders' meeting the adoption of the corresponding corporate resolution for the cancellation of 2.41% of shares held as treasury stock as of 31st December 2021.
At Telefónica, we are committed to sustainability, and we align and measure our progress across our ESG pillars against the United Nations Sustainable Development Goals. We are reducing our environmental impact by using greener energy and shifting to more efficient technologies. We are taking our customers on a journey towards decarbonization by providing them with products and services such as Eco Rating and Eco Smart that enable them to monitor and reduce their environment impact.
On the social side, we are committed to connecting the unconnected and bringing high-speed Internet to as many people as possible. For example, we have now connected 2.4 million people in remote communities with mobile broadband in Peru. We also continue to innovate internally through our new innovation and talent hub and externally through new programs to scale up startups. Furthermore, we are ensuring that our workplaces are more inclusive.
We continue to make progress on governance. Our Board of Directors has been restructured. And we now have a leaner and more diverse Board of Directors with 20 -- with 15 Board members, 9 of which are independent and with female representing 33%.
Finally, I would like to highlight that our progress has been recognized externally. We have been included on the prestigious CDP A-List for the eighth consecutive year for our leadership in climate action, and we have been ranked 1st worldwide in the World Benchmarking Alliance and Digital Inclusion Benchmark.
Telefónica has set robust targets to underpin our ESG commitments, and we have summarized the main ones on this slide. We will reduce our carbon footprint by becoming net zero in Scope 1 and 2 emissions in our main markets by 2025 and across our whole footprint and our value chain by 2040. By 2030, we'll be using 100% renewable energy in every market we operate. We have made tangible commitments to become a zero waste company by 2030. We plan to reduce 90% of customer premise equipment by 2024, recycle 98% of waste and introduce ecodesign criteria in all of our brand and equipment by 2025.
We have also set objectives to monitor how we are contributing to decarbonization of other sectors by enabling our customers to avoid emissions via digital services and choose sustainable products and services. We will bridge the digital divide by promoting digital inclusion with 90% to 97% connectivity in rural areas in the main markets by 2024. And we have committed to train at least 100,000 people every year in new digital skills. We will promote gender equality by eliminating the pay gap by 2050 and achieving parity at the highest level of all -- of the business by 2030.
Finally, we align our remuneration to ESG metrics, accounting for 20% of all employees' annual variable pay and an additional 10% of senior executives' long-term incentives.
I will now hand over to Ángel to go through a detailed review of our business performance.
Angel Vila Boix - COO & Executive Director
Thank you, José María. Moving to Spain on Slide 8. Commercial activity improved in Q4, supported by a year-on-year improvement in churn to its lowest level since the second quarter of 2017 and record level of customer satisfaction.
Convergent ARPU improved sequentially to EUR 90.4, leading to an ARPU in the second half of the year, EUR 1.4 higher than that of the first half. We further strengthened our market positioning during the quarter. We acquired LaLiga content for the coming seasons at a lower cost. Launched Fusión Digital Pymes, a digitalization solution that enable capitalizing on the European recovery funds in the SME segment of the B2B sector.
On financials, Q4 revenue growth improved year-on-year to plus 0.5% and OIBDA annual decline was reduced to minus 3.4% on captured efficiencies, mitigating higher energy costs and higher costs from strong sales in IT and handsets.
Worth to note is the voluntary redundancy plan, implying a provision of EUR 1.4 billion in Q4, personnel expenses with a positive impact on cash flow from 2022 and an annual run rate of savings of around EUR 200 million from 2023 onwards. Once again, cash conversion stands out with an organic OIBDA minus CapEx margin of 27% in 2021.
Finally, we are announcing today that Telefónica Spain is ready to launch, in conjunction with Telefónica Infra, the process to create a FiberCo focused on lower-density areas, targeting more than 5 million premises passed and open a substantial minority stake to potential investors.
Moving to Germany. We continue to have strong commercial momentum underpinned by the O2 Free portfolio and network parity, resulting in over 0.5 million contract net additions and ARPU growth in the quarter. The 3G switch off was completed in 2021, and the energy efficiency ratio of the network improved by 78% compared to 2015. The 5G network covered 30% of the German population by the end of the year.
Looking at the financials. This commercial momentum has driven continued top line growth of 3.1% year-on-year with OIBDA expanding by 4% year-on-year on 2021. The company's 3-year investment for growth program passed its CapEx peak in fiscal year '21, resulting in an OIBDA minus CapEx margin of 14.7% in 2021.
Moving to Virgin Media-O2, which completed its gigabit on time across its 15.6 million premises passed during Q4 and is now the biggest contributor to the government's broadband target. 5G is also now available in more than 300,000 cities and remains on track for 50% operation coverage in 2023.
As part of VM's O2 ambition to roll out fiber further and faster across the U.K., Liberty Global and ourselves have initiated discussions with a number of potential financial partners regarding the creation of a network, build joint venture. The focus of the entity will be on building a full fiber network of up to 7 million premises in new greenfield areas by the end of 2027.
Commercial momentum remains strong with a total base growing 5% year-on-year to reach 56 million at the end of 2021, driven by fixed broadband accesses growing by 3% year-on-year to 5.6 million and the mobile contract base growing by 2% year-on-year to 15.9 million.
Looking at the financials, revenue was broadly stable in the fourth quarter, whilst the OIBDA growth has slowed due to the return of some sales and marketing costs as well as increased investment in growth drivers. In 2022, VMO2 expects to deliver mid-single-digit growth in pro forma transaction adjusted EBITDA before cost to capture, supported by improved top line growth and the delivery of synergies so that the cash distribution to shareholders is anticipated to be GBP 1.6 billion.
Moving to Brazil on Slide 11. Vivo finished the year with outstanding commercial and financial results. The mobile contract accesses grew 8% year-on-year, improving the customer mix and lifetime value.
In fixed, fiber-to-the-home reached 4.6 million connections, an increase of 36% year-on-year as we expanded our fiber coverage in the most valuable areas across the country through organic deployment and via FiBrasil.
Looking at the financials, we boasted simultaneous year-on-year growth in revenues and OIBDA, with fixed revenues growing for the second consecutive quarter and efficiencies offsetting high levels of inflation.
On ESG, we continue to make good progress this quarter, demonstrated by the inauguration of our first biogas facility and being ranked as the top telco in the LatAm, the Dow Jones Sustainability Index.
Finally, after receiving the final approvals, the acquisition of Oi's mobile asset is almost complete and will allow us to further improve the quality of our mobile network and reinforce Vivo's market-leading position.
Moving to Slide 12. Telefónica Tech, our sustainable, focused, fast-growing technology company, delivered superior revenue growth throughout 2021. Revenue almost reached EUR 1 billion in 2021 as growth accelerated to plus 50% year-on-year in Q4, driven by improving organic trends and further enhanced by M&A operations executed along 2021.
Telefónica Tech, as a leading integrator of technology with strong operational capabilities, is already benefiting from the recovery of economic activity and the digitization projects post COVID-19, proven on the better revenue performance in the second half of 2021.
Telefónica Tech has delivered on its priorities: Outperformed the market, enhanced its capabilities and scale and improved its growth profile towards higher-value services. Looking forward, a solid increase in sales well above revenue growth makes us predict a strong performance for 2022.
Moving now to Slide 13. Throughout 2021, Telefónica continue to focus on pursuing value creation opportunities and enlarging its Infra portfolio. In Germany, UGG launched operations in 6 federal states and in Q4, accelerated the MOU signed with municipalities, representing more than 170,000 premises passed. FiBrasil is on track to reach its deployment target with 2 million premises passed in 2021. ON*NET Fibra, Chile continued its accelerated rate of deployment, reaching 1 million additional premises passed in 2021. And in Colombia, InfraCo received all necessary regulatory approvals, and the transaction closed in January 2022.
We continue to explore alternatives to crystallize the value of our infra assets and look for growth opportunities while assessing our optionality across all asset classes. This was demonstrated by the acquisition together with Pontegadea, of KKR's stake in Telxius cable at the beginning of the month, reinforcing our ownership in an extremely relevant asset. And as I previously stated, we have initiated processes for the establishment of FiberCo vehicles in the U.K. and Spain.
I will now hand over to Laura to take you through our Hispam operations and financial position.
Laura Abasolo García de Baquedano - Chief Financial and Control Officer & Head of T. Hispam
Thank you, Ángel. Moving to Hispam on Slide 14. Our strategy continues to bear fruits.
Firstly, we accelerated value growth throughout the year with outstanding performance in contract, ultrabroadband and pay TV. Secondly, we are implementing incremental and progressive operational synergies, thanks to the utilization and simplification of our new operational model, creating a leaner and more efficient company. Thirdly, we continue to modulate our exposure to the region, reducing capital employed by 22% year-on-year. And finally, despite the tough macro and competitive environment, revenue, OIBDA and OIBDA minus CapEx increased in both reported and organic terms.
Turning to Slide 15. Our net debt has been reduced by EUR 9.2 billion year-on-year to EUR 26 billion at the end of December 2021, or EUR 26.3 billion, including post-closing events, thanks to resilient free cash flow generation of EUR 2.6 billion, coupled with the completion of the strategic and inorganic initiatives, namely the sale of Telxius Towers and the VMED O2 U.K. JV. Net debt-to-OIBDA ratio is now 2.59x, 0.2 below the 20 ratio.
Looking ahead, we are well covered. Our liquidity cushion amounts to EUR 24.6 billion, and the average debt life is up to 13.6 years, placing us in a comfortable position given maturities are covered beyond 2024.
We have remained active as well in managing our debt. Refinancing activity of EUR 12.8 billion in 2021 and 2022 year-to-date, including the financing of JVs such as German fiber, VMO2, FiBrasil and Cornerstone operations.
We remain committed to ESG financing, which we plan to increase to over EUR 10 billion in the coming years, have recently completed the refinancing of our main syndicated facility of EUR 5.5 billion, which is now linked to sustainability objectives.
I will now hand back to José María, who will wrap up.
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Thank you, Laura. Moving to Slide 16. We are ready to commit for 2022. Our guidance includes 50% of VMO2 in the U.K. as it better reflects the reality of the group and provides a more comprehensive evolution of the Telefónica's managed business. U.K. is a core market for us, and as such, we devote resources to this core unit. We guide for low single-digit growth in both revenues and OIBDA. I stepped forward from the 2021 upgraded guidance in spite of added inflationary pressures.
In terms of investment, and even including the JV in the U.K., we stick to our guidance of up to 15% CapEx to sales. Investment peak remains behind.
We will push for revenue growth in all our geographies with main growth drivers in Spain and Brazil stemming from lower margin activities such as IT, new digital services and equipment. OIBDA performance will, on top, be more back-end loaded. In some regions, inflationary pressures will be more evident in the first half of the year, such as energy costs in Spain, though we will continue to accelerate efficiency generation to offset those. Additionally, synergy realization in the U.K. and Brazil would add to OIBDA growth as they ramp through the year.
We will continue to closely monitor the macro situation and to manage our resource according to the evolution of the pandemic and potential new restrictions, but we think we have left behind the worst economic impact.
On dividends, we are announcing EUR 0.50 per share for 2022, payable in cash in two tranches, December 2022 and June 2023. We believe reasons that justify the voluntary scrip dividend implemented in 2020 have been mostly left behind, whilst we are confident in our free cash flow sustainability.
As I said before, we are proposing to cancel 2.41% of treasury stock held as of December 2021, and we may as well consider using excess free cash flow to tactically buy own stock.
To recap, please turn to Slide 17. First, in 2021, we delivered successfully against our strategic priorities, reinforcing our position in our core markets, reducing exposure to Telefónica Hispam, creating value and capturing growth opportunities to Telefónica Infra and Telefónica Tech, and significantly reducing debt by streamlining our operations and delivering robust free cash flow.
Second, we successfully met our full year targets, which were upgraded at our second quarter results. Third, investment during the last year have allowed us to deliver best-in-class CapEx to sales ratio with enhanced ultrabroadband experience whilst promoting inclusive connectivity. Fourth, positive momentum continued in the fourth quarter with growth in revenues and OIBDA and sequential improvement in free cash flow.
Looking forward, we are confident in the outlook for 2022, and we are pleased to announce a dividend of EUR 0.3 per share in cash.
Thank you very much for listening. We are now ready to take your questions.
Operator
(Operator Instructions) Your first question comes from the line of Georgios Ierodiaconou of Citi.
Georgios Ierodiaconou - Director
I had a couple around Spain. The first one is around the OpEx phasing in [June] 2022. And I know, in the third quarter, obviously, it had an impact. And then as you of course, switched, you managed better in the fourth quarter. But given the development you are seeing, would be interested if you could give indications or thoughts...
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Georgios, sorry. I mean, we hear you quite badly. I don't know whether you can adjust the line or...
Georgios Ierodiaconou - Director
Is it better now? Is it better now?
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Slightly better, yes.
Georgios Ierodiaconou - Director
Perfect. I'll start again in case you haven't been able listen to question earlier. So in terms of the OpEx phasing in Spain for 2022, you gave some indications of the negative impact in the third quarter. You seem to have managed it better in the fourth. I think it would be great if you can give us any indications of how we should think about it in 2022 in light of the movements we're seeing in the energy markets as well?
And the second question linked to that is more on the top line in Spain. You mentioned during the presentation that Telefónica Tech is getting some of the benefit, from what I understood, in the European carbon fund. But I'm just curious if you can give us an update on what to expect on that front during 2022, both with regards to Spain, and Telefónica Tech. I know one of your competitors are pretty optimistic about the impact they expect to see. So I'm curious to hear from you.
Angel Vila Boix - COO & Executive Director
Thank you, Georgios. This is Ángel. Let me take you a little bit on how we see 2022 in the OpEx phasing that you were talking about, but also a little bit on the outlook. As always, this should not constitute the guidance because we do not guide on specific geographies, but yes, we can give you some color on the trends we see now.
First of all, in terms of how we see the market, we think it will continue to remain competitive in the low end, but rationale in the high end. We expect our commercial traction to continue sequentially improving, as you have seen in this fourth quarter. A little bit less so in the first quarter because we just increased a bit more for more movement that always comes with a more muted commercial activity. But later on in the year, the commercial trend, we expect to continue moving forward. And accordingly, we aim for slightly growing revenues in Spain.
The main growth drivers, and this partially is linked to your second question, would be B2B where we see continued momentum in IT growth. And as I was saying in my speech, we are launching specific project -- products of digitalization of SMEs, which is a substantial part of what we expect to be, European recovery funds disbursed in '22 and so on in Spain. Also handset sales or equipment in general, we see that they should have traction in 2022 based on our new offer of mobile Fusión with handset.
ARPU erosion should be lower in 2022 year-on-year and continuing the trend that we're seeing quarter-on-quarter and clear growth in digital services. This revenue growth, when you look at equipment and you look at some of the digital and IT services, comes with a lower margin. So we estimate that the margins in Spain to be in the high 30s for the year 2022.
And it would be, and this links clearly with your question on OpEx phasing, we expect it to be a better performance in the second half than the first half. Several things are underpinning this expectation from a commercial standpoint, as I was saying, a tariff repositioning in the first quarter will imply that we could have a muted quarter, but then this will improve the second half.
The margin will be under pressure from energy prices. We are factoring in the first half significant or relevant impact on this that will annualize from the second half, geopolitical situation. Allowing efficiencies in personnel will start from February onwards, the second or the final part of the year we'll have also the benefit from the new LaLiga deflation in the content cost. So we expect the second half to be -- with better traction than the first half. And with respect to CapEx, you should expect a similar weight to 2021.
I hope I've covered the moving parts that you were interested in, in the OpEx and also a little bit on the top line in B2B.
Georgios Ierodiaconou - Director
If I could ask one quick follow-up. I know you don't give guidance, but assuming no major shift in the market, and I appreciate there's uncertainty around energy prices, is it realistic to expect EBITDA to be flattish before the end of this year? Is that achievable under some favorable circumstances?
Angel Vila Boix - COO & Executive Director
Well, I commented that we expect slightly growing revenues and margins in the high 30s. So you can do the multiplications.
Operator
Our next question comes from the line of David Wright, Bank of America.
David Antony Wright - Head of Developed EMEA European Telecoms Equity Research and Director
Thanks for the very comprehensive presentation on ESG. Just on your comments, José María, on excess free cash flow to buy back or to potentially consider buybacks. You've obviously got the VMO2 recapitalization due earlier than expected, I think. That was announced a few days ago, and obviously, that would benefit your free cash flow this year. Is that the kind of excess free cash flow that you're defining here? Or could we be talking about excess free cash flow from asset sales, for instance? When you talk about excess free cash flow, could you just elaborate a little on what that comprises?
Laura Abasolo García de Baquedano - Chief Financial and Control Officer & Head of T. Hispam
David, I will take the question, if you don't mind. I think it's more a conceptual point of view. I mean, we are comfortable with our balance sheet. We have reinforced equity significantly. We have reduced net financial debt. We are fully committed to maintain our solid investment grade. But within all of that is our free cash flow, which is in excess, and it could be well from dividends, from our JVs. It could be from potential tax impact upside, it could be for inorganic deals. Although, as you know, inorganic deals have not moved by net debt reduction, but more for strategic value creation, we could [devote] that as a complement to our shareholder remuneration. So that could be the point.
So far, in the previous years, and mainly in 2020 and 2019, with a scrip dividend, free cash flow has been devoted mostly to -- or all of it to deleverage. So that could be the message behind.
David Antony Wright - Head of Developed EMEA European Telecoms Equity Research and Director
And if I could ask just my -- a second question. I think you also -- again, José María, just in your concluding remarks, you talked about some synergy impact from Brazil and the U.K. to support growth through the year. So just to clarify, there's no sort of synergy from Brazilian consolidation in the guidance. I'm pretty sure there is not. And then when could you expect that deal to be complete? And should we expect you to come out and amend guidance on the back of that?
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
I will frame out the question and I will hand it over to Ángel for more detail. But the answer is, yes, we are including synergies coming from the Oi acquisition in Brazil as well as we are including in the guidance the synergy realization in the U.K.. For more detail in Brazil, I pass it over to Ángel.
Angel Vila Boix - COO & Executive Director
Yes, we finally managed to align all those stars that have to be aligned, and we've got all the approvals necessary for the Brazilian deal. We expect to close the deal in -- we say, the first half of the year, we expect it to be as soon as possible within what is left of the first half of the year.
As our colleagues in Brazil stated in the conference call yesterday, we will provide the full detail on the synergies' estimations once we have closed the deal. And now the process of the split of the Oi mobile asset into 3 sub-assets, 1 to be acquired by each one of the players is taking place. So we prefer to have the final full detailed picture of the assets to be bought. Also, there are customer reprice adjustments to what we pay. So when we have the full detailed picture, which, again, we'll do as fast as possible within what is left of the first half of the year, we'll provide.
I should say that we have had, in the past, substantial cases in Brazil where we have announced, delivered and overdelivered the synergies that we announced. It was in the GBT transaction also when we combined Vivo with Telesp after acquiring the 50% of Portugal Telecom. So the record of delivering synergies in the previous cases that I mentioned, overdelivering the synergies are already in our track record.
David Antony Wright - Head of Developed EMEA European Telecoms Equity Research and Director
I'm sorry, could I just clarify. I may be misunderstanding and I apologize, but your guidance sets constant perimeter of consolidation. What you're telling us that there are synergies for Brazilian deal in the guidance?
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Yes, because we are not changing the perimeter, It's still Vivo. I mean, we are acquiring customers and we are acquiring a spectrum. We are not acquiring a company.
Operator
Our next question comes from the line of Luigi Minerva of HSBC.
Luigi Minerva - Senior Analyst
The first one is on the -- your announcement about the FiberCo in Spain. And I just wanted to just understand in principle, whether you think that there is value in setting up these frameworks with minority investors only when there is new footprint to deploy? So essentially, what is the rationale in just focusing it on the rural areas? Is that because you want to deploy more there, and that's why you are welcoming minority investors?
And more broadly, I was wondering what is the end game with these fiber structure that you are putting in place. Do you expect, eventually, to be completely out of these fiber vehicles? Or perhaps medium-term, you would like to buy out the -- your co-investors? I presume the answer is different depending on the markets, but I leave it to you.
Angel Vila Boix - COO & Executive Director
We are setting the FiberCo in Spain in the format of a regional FiberCo in low-density areas and not proceeding with other fiber project in Spain. We will -- we are doing this because we think it's what -- it would create the most attractive project for Telefónica and for potential investors.
It's an industrial project, not a financial engineering one. It's a project that aims for growth. So this would be a growing FiberCo, which is targeting steel and built areas. In these areas, there is a lower or even absolutely low risk of overbuild. And as a result, the FiberCo should have higher percentages of take-up of premises.
It's also a project that would be eligible for fiber subsidies from the European funds and others. Of course, it will benefit from Telefónica Spain know-how in building and operating fiber networks, also Telefónica Spain being the anchor customer of this company.
We are building it with a partial brownfield contribution and then a greenfield build to reach in excess of 5 million premises passed. With this initial brownfield contribution, the company has a cash flow profile that will allow potential investors to leverage their upstream bit cost while keeping a controlled level of debt at the FiberCo itself because we plan to continue to consolidate accounting-wise that FiberCo, and we do not want to contaminate the parent's balance sheet nor the ratings.
And very importantly, this FiberCo will be born with the ambition to trigger consolidation and rationalization of the all-net fiber cost base in Spain. So we think that this, alongside with the fiber product we're launching with Liberty and VMO2 in the U.K., these are the two most attractive projects for infrastructure investors nowadays in Europe.
As you were asking, our fiber costs that we have in Germany, that we have in Brazil, in Chile, in Colombia, now in the U.K. and Spain are aiming for growth of -- and investing in areas that are still uninvested because we think that it's the way to continue progressing in our infrastructure. We are the absolute leaders in fiber in Europe, and José María was explaining our position globally of leadership in fiber, but we also are mindful of the return on capital employed.
Regarding the end game, you saw in the slide in the presentation, the portfolio we have or we are building of different fiber costs and for us, fiber is technology of the future. All options will be open, but these are very attractive valuable FiberCo assets, whereby third-party investors will have put objective level of valuation for each one of them. So we are creating value, we are creating growth and at the same time, we are doing it very mindful of the return on capital employed.
Operator
Our next question comes from the line of Pilar Vico of Credit Suisse.
Pilar Vico de Haro - Research Analyst
(foreign language) I have 2 on my side, please. So first, I had a question on the customer mix in Spain. You have previously given a number for the mix of low-, mid-, high-end customers in your retail base. Can you please provide an update on that? And could you tell us how much is O2 out of this mix and the impact of the 16 Fusión product? So what would be the percentage of convergent customers now on O2?
And second, you announced the creation of the FiberCo in Spain for low-density areas. So what is your thinking regarding the creation of a FiberCo for your entire Spanish business? Is this now off the table with today's announcement? Or it's still something that you would consider?
Angel Vila Boix - COO & Executive Director
Thank you, Pilar. On the mix of the convergent portfolio, we stopped disclosing this mix because we realized that what we were qualifying as high, medium and low value would not correspond to what would be the corresponding ARPUs with respect to our competitors. So what we would be calling medium or low value would be the average ARPU of our following competitors. So we were kind of creating -- first, giving some commercially sensitive information to the market and also creating a categorization, which was not consistent with the rest of the players.
What I can say is that the convergent value mix is being supported by our strategy of combining more products in the bundle, including, for instance, the handset offering, the fiber speed. The data, the content also, with new B2C digital services that we are including as an ecosystem. There is, yes, some polarization in the market. So you should assume that the higher end where we are having -- we continue to have higher traction compared to the rest of players and the low end, which is very competitive are polarizing more, so -- compared to the medium.
But in the end, the result, you can see the blended in the increase -- the sequential increase in ARPU. The reduction in churn, we have 1.37%. It's the lowest since 2017. We have the highest Net Promoter Score, and we have widened the gap with our competitors.
I can give you some figures regarding O2, yes. O2 has been contributing in the base positively, both in fixed broadband and in mobile postpaid. So this is increasing our weight in what we used to call before the lower end of the spectrum.
With respect to the big FiberCo, I don't know, José María, if you want to comment on that one?
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
Yes. This is -- the FiberCo that we are announcing today is the FiberCo we are executing in Spain, although their projects [that] are finalized are postponed. So this is the fiber project in Spain.
Operator
Our next question comes from the line of Fernando Cordero of Banco Santander.
Fernando Cordero Barreira - European Equity Analyst
Thank you for taking my 2 questions. The first one is more on the, let's say, in the short term. And I would like to understand how do you see the wholesale revenue flow evolving in the Spanish market, and you have already given some guidance on the whole Spanish operations. But just to understand how the wholesale has and -- could be evolving considering there's some deceleration that we have seen in the fourth quarter.
And also the second question we have more longer-term view and coming back to the discussion on the end game on the different fiber costs. You're already having right now, let's say, different JVs or different potential dividend sources in the future. And I would like to understand, although it is not going to be a fact in the short term, given the company's effort.
But what is your outlook or what is your expectation regarding the potential dividend flow to come from the different fiber costs that you are having right now in Chile and Colombia, in Brazil, in Germany? So in that sense, trying to understand what could be the potential contribution to the free cash flow, also considering the increasing relevance of dividends from JVs.?
Angel Vila Boix - COO & Executive Director
With respect to the wholesale revenues, we expect them to remain rather stable in '22. We have a growing MVNO. We continue to see traction in the fiber wholesale. Important with pandemic becoming an endemic, there should be further roaming reactivation. And on the contrary, we will have the same way that we have lower content cost in -- from LaLiga, we will have lower resale of TV revenues compared to the season where we had the full LaLiga content to the result.
And with respect to the cash flow profile of the different fiber costs, now they are in the investment phase. So -- and second, as you can see in the slide that we have described the fiber cost, and let me go -- it's Slide #13. We have different levels of ownership of this fiber cost. So UGG, which is 50% owned by Allianz and 50% owned by Telefónica, split between Telefónica Infra Telefonica Deutschland. This is fully ring-fenced from the parent, financially, rating-wise and so on, and it's in the investment phase.
So it's a company in which we are still, for some time, in the investment phase. FiBrasil, which is 50% CDPQ and the other 50% split equally between Telefónica Brasil and Telefonica Infra is a company that was created with the contribution of brownfield, partially did an acquisition and the rest is being financed mostly from the funds contributed by CDPQ and leveraged. And Telefónica Group contribution was the brownfield we did initially. So this -- again, it's ring-fenced. It's not cash consuming. For us, we should not have additional contribution.
On the Chilean and Colombia fiber costs, KKR is leading those companies. We are a minority shareholder. And with respect to the Spanish FiberCo we are announcing today, as I said, it will start with a significant brownfield contribution that would be cash generating from the beginning. And it will be able to access fiber development subsidies. So this is not going to be cash consuming for the group in any significant way.
And the greenfield JV 50-50 in the U.K., it's early days. We need to see in the discussion with potential investors, what will be. But in the scenarios that we are designing, the equity ticket is quite limited for the promoters, Liberty Global and ourselves.
These will be assets that we'll need to develop over the coming years. Here, we are looking at this stage to capture growth and to improve, even further, the leadership positions that we have in several of these markets. So it's still early to say and to project the cash flow, this division from these companies.
Operator
And our next question comes from the line of Stan Noel of Bernstein.
Stan Noel - Research Analyst
I've got two questions. The first one is about your portfolio strategies. In the presentation, you showed quite a long menu of Infra optionalities. You had a slide on Telefónica Tech. I assume you're still working on reducing exposure in Hispam. Maybe can you remind us what is your portfolio strategy? And what are your top priorities?
And the second question is about the open letter that you published in the Financial Times last week, along with the other European telcos, along with other CEOs. In this letter, you're asking for the network investment burden to be shared in a more proportionate way with the few digital content platforms who account for the majority of traffic on your network. I was wondering what kind of -- what specific business model did you have in mind to implement? And what's the likelihood that regulators will allow you to go ahead?
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
On the strategy, we remain very focused on the 5 pillars of action that we announced back in November '19. The first one, focused on our 4 core markets being Spain, Brazil, the U.K. and Germany; reducing capital or optimizing our capital exposure to Latin America; the third one being Telefónica Infra; the fourth being Telefónica Tech; and the fifth being a leaner and more digitized operational model. So we stick to what we announced back in November '19. And everything we do, you should framework that on those 5 pillars of action. And therefore, we will -- we have been accelerating the execution over the last 2 years in spite of COVID, and we are really, really focused on that.
And in terms of the overall regulatory situation of the overall regulatory view, COVID has accelerated the utilization everywhere. And in fact, volumes -- data volumes have been growing 50% recurrently year-on-year. Out of that growth, more than 70% of that growth is coming from video streaming and is coming from social networks. And therefore, what we are saying is that in Europe namely, the pressure on investment, the pressure on return on capital -- on returns and the pressure on cost of capital needs an urgent decision, Europe needs an industrial policy. And therefore, I think that the way to measure relevant markets is wrong.
I think that now we are no longer competing with traditional ecosystem. We are competing with an enhanced and amplified ecosystem. And I'm going to give you an example. In the case of Spain, we are supposed to be a dominant player on the pay TV market, because according to the local regulator, there are roughly 6-point something million pay TV customers in Spain, and we have more than 50% of the market share. The reality of the Spanish market is that there are more than 8 additional pay TV customers coming from streaming platforms. And therefore, the total market size is not 6-point something million. It's more than 15 million and therefore, we are no longer the dominant player. And we have some restrictions -- several restrictions on our commercial offer.
So our position is that time has come for a change, that we need to be aware that the European sector needs a revamp. And that revamp is that this famous consolidation of 4 to 3 is no longer 4 to 3. It might be from 100 to 99. So that's our position. And I think that the COVID and the pandemic has accelerated this controversy, has accelerated this anomaly on the market. So that's our position, and that's where we see regulators' mindset evolving.
Adrián Zunzunegui
Thank you, Stan. Sorry, we have no time for further questions. I would now hand over to José María for closing remarks. Thank you.
Jose María Alvarez-Pallete Lopez - CEO & Executive Chairman
I hope we have been able to provide you enough information through the slides and through the Q&A session.
In any case, should you have further questions, please contact our IR department. And thank you very much for your interest in our company. Thank you.
Operator
Thank you. Telefónica's January to December 2021 Results Conference Call is over. You may now disconnect. Thank you.