Telefonica SA (TEF) 2011 Q2 法說會逐字稿

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  • Operator

  • Ladies and gentlemen, thank you for standing by. Welcome to Telefonica's January to June 2011 results conference call. (Operator Instructions). As a reminder, today's conference call is being recorded.

  • I would now like to turn the call over to Ms. Maria Garcia-Legaz, head of Investor Relations. Please go ahead.

  • Maria Garcia-Legaz - Head of IR

  • Good afternoon, ladies and gentlemen, and welcome to Telefonica's conference call to discuss January-June 2011 results. I am Maria Garcia-Legaz, head of Investor Relations.

  • Before proceeding, let me mention this document contains financial information that has been prepared under International Financial Reporting Standards. This financial information is audited.

  • This presentation may contain announcements that constitute forward-looking statements which are not guarantees of future performance and involve risks and uncertainties, and that certain results may differ materially from those in the forward-looking statements as a result of various factors. We invite you to read the complete disclaimer included in the first page of the presentation, which you will find on our website. We encourage you to review our publicly-available disclosure documents filed with the relevant securities market regulators.

  • If you don't have a copy of the relevant press release and the slides, please contact Telefonica's investor relations department by dialing the following telephone number, 349-148-28700.

  • Now, let me turn the call over to our Chief Executive Officer, Mr. Santiago Fernandez Valbuena, who will be leading this conference call.

  • Santiago Fernandez Valbuena - CEO

  • Thank you, Maria, and good afternoon, ladies and gentlemen, and thank you for attending Telefonica's 2011 first-half results conference call.

  • Today, I have here with me Julio Linares, our Chief Operating Officer; Guillermo Ansaldo, head of Telefonica Espana; Jose Maria Alvarez-Pallete, head of Telefonica Latinoamerica; Matthew Key, head of Telefonica Europe; and Miguel Escrig, our Chief Financial Officer.

  • During the Q&A session, you'll have the opportunity to ask questions directly to any of them.

  • Telefonica has released today a set of strong earnings, despite economic challenges and headwinds from regulation. First-half business trends are consistent with 2011 targets, and therefore we confirm our full-year guidance.

  • We have posted strong topline growth, driven by the robust performance at Telefonica Latam, excluding Mexico, and solid mobile data growth. We continued to deliver benchmark profitability, expanded margins quarter on quarter, and limiting OIBDA year-on-year decline in Spain to levels similar to those of the first quarter.

  • Latam already accounts for over 45% of consolidated figures from revenue to operating cash flow, driven by the stellar performance of Brazil, and that shows the benefits of our high diversification.

  • I would also like to highlight the significant progress made in several areas since our last call in May. This proves Telefonica's strong execution of skills. We've reached a new social agreement with the unions in Spain, we're announcing higher-than-anticipated integration synergies in Brazil, and we have launched our partnership program which proves scale is a differential and valuable asset. All these initiatives will have a positive impact in cash generation.

  • Finally, let me stress that we fully reaffirm our dividend commitments.

  • On our key financials and starting with the summary on the P&L, please go to slide three. Reported year-over-year growth rates were positively impacted by the full consolidation of Vivo since October 2010. Revenue increased 6.3% year over year in nominal terms to almost EUR31 billion and grew by close to 1% purely organic. Six-month OIBDA topped EUR11 billion, up close to 4% in reported terms and declining around 2% in organic terms.

  • Profitability remained robust, with OIBDA margin up sequentially to 36.6% in the first half and limited year-on-year erosion. As a proxy to cash flow generation, operating cash flow ended at close to EUR7.5 billion, which is equivalent to a 6% organic decline compared to 2010 first-half figure.

  • Our first-half net income exceeded the EUR3 billion mark, with second-quarter profit negatively impacted by Telco's revision of the value for its stake in Telecom Italia, which reduced net income by EUR353 million. Please notice that this is a non-cash item.

  • In addition, cumulative D&A grew at double-digit, driven by the full consolidation of Vivo and the amortization of Vivo's purchase price allocation, leading to a 9% year-on-year increase in total PPA.

  • Profit attributable to minority interests continued to drive net profit as a result of the change of consolidation of Vivo and higher earnings from this company. All things considered, EPS stood at EUR0.70, but stripping out impact from purchase price allocation and the revision of value of Telco's stake in TI, EPS would've reached EUR0.88.

  • Slide number five shows the results from our value over volume commercial strategy, being mobile contract and mobile data, our key focus areas. Our total access base grew 6% year on year to 295 million with superior growth in the mobile contract segment, which already represents more than 30% of our mobile customer base.

  • Contract net adds were strong across regions, accounting for 47% of mobile net adds in the first half and over 100% of Telefonica Espana and Telefonica Europe.

  • At the same time, demand for smartphones and other data devices continued to be strong, driving up mobile broadband penetration across all markets. By region, mobile broadband penetration reached 28% in Europe and 23% in Spain, while the still low figure for Latin America shows a huge opportunity going forward.

  • The rapid expansion of mobile broadband and our tiered data rates launched across all markets led to an outstanding 19% year-on-year organic increase in mobile data revenues, with a ramp-up in growth in the second quarter in most markets.

  • Mobile data revenue already accounts for 30% of mobile service revenue, up four percentage points versus the first half of 2010, with the contribution ranging from roughly 25% in Spain and Latin America to 41% in Europe. The fact that non-peer-to-peer SMS data revenues accounts for the majority of data sales in each region and continue posting very solid growth rates, along with the right prices, games including bundles, limited cannibalization risk from new services and applications. And please notice that peer-to-peer SMS revenues continue to grow.

  • Slide number seven, we detailed Telefonica's evolution of revenue mix. Telefonica Latam emerges another quarter as a key contributor to growth, accounting together with Telefonica Europe for over two-thirds of consolidated sales, offsetting headwinds in Spain. Broadband and services connectivity already account for 26% of revenues, compensating the local contribution from Maxis and voice sales.

  • Let me now turn to slide number eight to talk about our businesses' profitability. Despite the commercial drive to boost smartphone and contract penetration along with increased network costs on higher traffic volumes and the impact from inflation in some countries, operating profitability remains solid, thanks to higher efficiency derived from our scale, scope, and global initiatives.

  • OpEx year-on-year growth rate slowed down for the second consecutive quarter, reflecting continued focus on efficiency improvements. As a result, consolidated OIBDA margin stood at 36.6% in the first half, a limited erosion year on year, but expanded to 50 basis points quarter on quarter.

  • Regarding our full-year guidance on slide number nine, we do reiterate the outlook announced in February. In the second half, we expect Telefonica Latam to continue delivering their robust performance, capitalizing the synergies' potential in Brazil and despite the negative impact from the unexpected change in regulation in Mexico.

  • In Telefonica Espana, we're not expecting a further deterioration in OIBDA year-on-year change on the back of sustained growth in mobile data, further cost savings, and the sale of non-core assets as we announced in our last investor conference.

  • And in Telefonica Europe, we expect a steady performance in the second half of the year.

  • Let me now walk you through the operating and financial performance for regions, starting with Telefonica Espana. Despite challenging conditions shaped by weak consumer confidence and strong price competition, OIBDA in the second quarter showed a similar year-on-year performance as in the previous quarter, as we further deployed cost-cutting initiatives with all our OpEx items, except labor costs, showing a decline.

  • We maintained our commercial strategy, prioritizing value over volume, and we increased the commercial resources devoted to customer loyalty, driving lower churn rate sequentially across all our services.

  • As a result and despite the sustained loss of high-margin revenues, OIBDA margin increased sequentially more than one percentage point to over 45% in the second quarter. And we continue to expand the coverage and capacity of our fixed and mobile broadband networks, as reflected in the higher CapEx year on year.

  • In the slide -- on slide 11, we provide additional color on the mobile business, where commercial activity was focused on expanding mobile broadband penetration and fostering data usage. Mobile service revenue declined 8.1% year on year in the second quarter, or 6.1% excluding MTR cuts. Voice revenues continued to be impacted by volatile usage trends and intense price competition, as reflected in voice ARPU, though price erosion slightly eased in the quarter.

  • On the other hand, data revenues were strong, up 13% in the quarter, and showed a ramp-up in year-on-year growth rates on the back of the over 26% increase in non-peer-to-peer SMS revenues. The fact that these revenues already account for 73% of our total data revenues implies that SMS cannibalization rates from new [operators] is relatively low. Let me stress that SMS revenues have recorded a similar performance as in previous quarters, with double-digit growth declines mainly explained by the current economic weakness.

  • On the wireline business, user optimization and lower access base weighed down on voice revenues, while fixed broadband revenues remain pressured by the ARPU decline in a broadly stable customer base. However, it is important to notice that price competition in the quarter was more rational, as most of their competitors have transferred to their customers the ULL price increase.

  • We maintained our value-oriented strategy with more selective promotions in broadband, leading to a slowdown in the ARPU year-on-year decline. On top of that, churn improved quarter on quarter.

  • At the same time, IT revenues continued to grow honestly by 15% in the month through June on the back of our differential capabilities to target the corporate segment.

  • Let's now move on slide number 13. Despite market skepticism about our ability to further reduce costs in a very difficult environment, we have reached a 3-years-long social agreement with the unions in less than two months since we started negotiations. This agreement will reinforce significantly our flexibility to manage our cost base, leading to further efficiency gains.

  • On top of the new collective agreement that links for the first time salaries to OIBDA targets of the Company, rather than exclusively to CPI, the social agreement includes a new workforce redundancy plan in the wireline business, already approved by the [liberal] authorities involving up to 6,500 employees until 2013. The resulting cost per employee is estimated at EUR415,000 in net present value terms, including the unemployment benefits which were covered by the social security in previous plans.

  • Regarding the financial impacts, we can tell you that at the P&L level, we will account for a provision representing the net present value of payments to employees joining in the plan until they reach their retirement age. The provision will be booked as nonrecurring personnel expense in the second half of the year for an amount of roughly EUR2.7 billion. As benefits, we will save personnel and G&A expenses, with positive impact to net income starting in 2012.

  • In cash terms, yearly payments to pre-retirees are offset by the benefits related to [local] personnel and G&A expenses; therefore, the plan is cash flow positive since year one. Overall, we estimate the plan will generate around EUR1.4 billion of excess cash for the Group. In terms of leverage, our committed payments will gradually increase in the coming three years as employees join the plan.

  • Moving on to slide number 14, we start the review for Latin American operations. In the second quarter, we had a strong commercial momentum with sequential increases in net adds across all services. On top of volume, it is remarkable the increase to quality of the customer base with the growing weight of contract and smartphones in mobile and bundles in wirelines.

  • Topline growth remains strong, at similar levels as in the first quarter, despite the weaker performance in Mexico. Excluding Mexico, revenue growth would ramp up from the previous quarter to 7% year on year. This solid performance was reached without jeopardizing our robust profitability, forcing an OIBDA growth pretty much in line with sales expansion if we exclude Mexico.

  • Organic OIBDA margin declined by just 0.5 percentage points year on year to 37% in the first half. Please notice that growth rates are negatively affected in 2011 by a lower contribution from original projects, compared to 2010, as our priority this year is to deliver on the projects already in place rather than launch new ones.

  • The next slide shows a solid data and broadband revenue performance driving robust growth both in mobile and wireline. Increased mobile broadband penetration, on top of the healthy expansion of voice sales, boosted outgoing mobile service revenue, up 12.3% year on year in organic terms. The differential profile of our mobile customer base is reflected in the year-on-year growth in ARPU. Wireline revenues were untapped in the quarter on the back of a growing contribution of Internet and pay-TV revenues.

  • As of today, new services, like data and mobile and Internet and pay-TV services and wireline, already account for roughly 25% of each business' sales.

  • [To] start review the building performance of the businesses in Brazil. In the second quarter, we reinforced our leading position in the market with increased net adds quarter on quarter in all services. Especially remarkable are the results achieved in mobile where we continued to increase market share in the contract segment, now at 36%, leaving ARPU to grow year on year as we leverage our leadership in the mobile broadband space. ARPU growth and customer expansion led mobile service revenues up 15% year on year in the first half, with growth accelerating again in the quarter.

  • Wireline revenue growth also ramped up in Q2, mainly due to a better performance of new businesses and the full consolidation of TVA. As a result, total organic revenue growth in Brazil posted the eighth consecutive quarter acceleration. More importantly, this robust performance was achieved while profitability improved, as shown by the two percentage-points margin expansion in the first half and a solid 13% increase in OIBDA.

  • I am going to now spend a few minutes in updating you on our synergy program in Brazil. Only three quarters after closing the deal, there are clear evidences that the synergies are flowing faster than expected and that benefits will be larger than originally anticipated. As a result, we are increasing the total net present value of operating synergies by 16% to a range of EUR2.7 billion to EUR3.1 billion, 60% of them derived from OpEx savings and the remaining 40% equally split between higher revenues and lower CapEx.

  • On top of these, we maintain our targets of EUR1 billion to EUR1.5 billion from financial and fiscal synergies. The results just explained show that the fixed and mobile businesses combined are better and stronger, and their performance will improve as we partially reinvest integration benefits to further reinforce our position in a market with significant growth potential.

  • In 2011, operating synergies will have a positive impact in operating cash flow of over EUR120 million, rising in coming years to a EUR400 million runrate from 2014. We feel very comfortable with these targets as our execution skills are delivering tangible results.

  • Slide 18, we provide more color on the initiatives supporting these goals. Let me rapidly summarize them. In terms of the offer, business integration is allowing us to be more competitive in the corporate and SMS segment and to improve our reach, as we will leverage our wireless national footprint to offer fixed services outside Sao Paulo where we expect to launch an integrated offer in the second half of the year.

  • In platforms and efficiency, initiatives, such as rationalization, unification, aggregation, and optimization from core network to data centers for from customer care-related activities, are leading to material savings. While in terms of new services, we are leveraging the global-scale Telefonica to further innovate and expand customer spending.

  • So, to sum up, our businesses in Brazil have posted a stellar performance, clearly outperforming peers, and we are in the process -- we are in a process that may be the start of a virtuous and self-powered circle as some of the synergies are reinvested into the business to continue strengthening our market leadership.

  • Turning now to slide number 19, I will explain the recent developments in Mexico. The good news is that operating KPIs are improving quarter on quarter with increased volumes of gross adds, [retranching] of our mobile broadband offer, and a drastic change in outgoing traffic trends. These improvements are not yet reflected in international metrics, but give us comfort on the initiatives launched to turn the business around.

  • The bad news are that the major change in regulatory framework was significant cuts in termination rates, which initial term are having and will have a painful impact on our business, as you can see on this slide. Please notice that these impacts are maximum impacts, as they do not include any elasticity effect.

  • On the other hand, this drastic change could erode, in the mid- to long term, some competitive advantages of the dominant player, improving our market position. In our view, the regulatory review is incomplete, and therefore we expect the regulatory framework to continue evolving to tackle different positions in the market with the different regulatory rules.

  • And to finish off with Latin America, just two comments. The South region performance remained very robust, while in Venezuela we have made a remarkable progress in our commercial proposition, allowing us to post strong topline growth and very solid margins.

  • Let's now turn to slide number 21 to talk about Telefonica Europe. Telefonica Europe continued the execution of its value over volume strategy, delivering a good financial performance despite challenging environments and severe regulation.

  • Fast growth in mobile broadband penetration, together with successful tiered data pricing, led to a solid mobile data revenue growth of 12% year on year, leveraging outstanding 32% non-peer-to-peer SMS sales. Smartphone penetration will further increase in the second half of the year, leveraging on sub-EUR100 handset availability.

  • OIBDA increased over 3% organically in the first half, as increased investment in acquiring and retaining the best-value customers and negative impact from regulation were offset by efficiencies from business restructuring and additional scale from network platform sharing. As a result, OIBDA margin was slightly expanded to 27% after June.

  • The group also continued to actively invest in new business areas, such as the financial services and O2 Media, which are now beginning to have a noticeable impact mainly on increased customer satisfaction.

  • Telefonica UK, as slide 22 shows, continued building a profitable mobile broadband ecosystem. Strong demand for smartphones from new and existing customers drove penetration up to 35%, with 55% of contract smartphone users in the consumer segment already based on tiered data plans. To highlight is the fact that most of these customers are taking the upper tier range of the tariffs, limiting the cannibalization risk from IP voice and messaging apps. As a result, customer spend was broadly stable over the previous quarter.

  • Six-month revenue continued to be fueled by non-peer-to-peer SMS data that were up 32% year on year in the first half. In Q2, sales performance was sharply impacted by MTR cuts from April by four percentage points and by the progressive change in the Company's commercial relationship model based on distributors until the second quarter of 2010. Please notice, this effect will not affect year-on-year comparisons in the second half of the year.

  • OIBDA performance remains strong, driven by muted commercial activity and ongoing cost efficiencies. The steep quarter-on-quarter slowdown was mainly due to the different MTR cuts' timing in the UK market, explaining close to eight percentage of the deceleration.

  • Let's now review our operations in Germany, where we continued to enjoy strong commercial and momentum in mobile. The good traction of tariffs like O2 [grew] and fast adoption of smartphones strongly supported by the My Handy distribution model led close to 406,000 contract net adds up to June, accounting for two-thirds of the total, driven by the strong traction in the consumer and business segments.

  • The Company is already showing tangible benefits in customer loyalty as reflected in contract churn declining trend. Non-peer-to-peer SMS revenue continued to post solid growth at 65% year on year in Q2, accelerating sequentially and leading to a quarter-on-quarter ramp-up in MSR growth to over 7%, ex-MTRs.

  • OIBDA rose close to 2%, and the margin remained flattish at 23% in the first half as we reinvested the benefits from restructuring the business integration to foster commercial activity. We also launched LTE in several rural areas in Germany with a limited impact in CapEx, as most sides are located within the current 2G 900 MHz grid.

  • Turning to slide 24, I'd like to mention that we maintained net interest expense pretty stable year on year. They stayed below EUR1.2 billion in the first half, despite the fact that the average total debt increased 17%. The debt increase has led our leverage ratio, total net debt plus commitments over OIBDA, to slightly above the upper part of our target range.

  • The excess data of 2.5 times would've been offset if working capital consumption had been within the target range communicated in our investor conference. We are working to meet our goal of working capital consumption in 2011.

  • I want also to highlight our solid liquidity position, with close to EUR8 billion of unused committed credit lines as of June 2011, most of them long term, on top of EUR2 billion for the pending payment to PT for Brasilcel.

  • To sum up, we have posted a solid set of numbers amid difficult trading conditions, including severe mobile termination rate cuts. Revenue trends continued to be strong, while profitability was stable to improving quarter on quarter.

  • Our unique footprint in Latin America is boosting growth. We are leading the mobile broadband opportunity, monetizing into tiered data rates. We continue to prove our solid execution skills with significant progress in key strategic areas in two months.

  • And finally, I'd like to reiterate our confidence to deliver on our commitments. We are well on track to meet 2011 guidance, and despite operating challenges, free cash flow generation will be ahead of our initial estimates by year-end as we leverage on capital discipline and further initiatives to improve working capital. No doubt, we will meet our dividend targets for the next years.

  • Thank you very much, and we now stand ready to take your questions.

  • Operator

  • (Operator Instructions). Tim Boddy, Goldman Sachs.

  • Tim Boddy - Analyst

  • I had a clarification and a question. The clarification was just around what you're saying about guidance. You said last quarter that you expected growth to accelerate through the year. That statement hasn't been repeated, so it would just be helpful to understand how you see the sequential momentum.

  • And also, when you mentioned asset sales in Spain as preventing any further deterioration in the EBITDA growth year on year, could you try and quantify that? That would be really helpful.

  • And then, the question really I had was around the UK market, where, again, I didn't understand the comments around the change in distribution model. Also, I was surprised to see the very sharp slowdown in traffic growth, so if you could comment on those factors and the causes, that would be helpful.

  • Julio Linares - COO

  • This is Julio Linares. Let me take your first question. We are expecting a better performance around the year, but our results are being weighed down by a few operations like Spain, where recovery is getting longer than we expected, and Mexico, where we have the impact of MTR cuts.

  • Because with that -- because the turnaround is taking -- has been -- is slower than we expected, now we don't think that we can talk anymore about [prospective] to be a year we've had backend loaded in our results. But we do confirm our guidance, both on revenues and OIBDA margins. So, we confirm that our expected growth will be up to 2% on revenues, and we are expecting limited erosion of our EBITDA margin.

  • Matthew Key - Chairman and CEO, Telefonica O2 Europe

  • It's Matthew. Just to pick up your two points on the UK, first up, we made a change in Quarter Two, 2010, where with distribution channels, we moved from sort of a revenue share model to a more traditional [sac] model, which would've boosted Q2 2010 revenue and therefore obviously reduced the year-on-year growth Q2 2011.

  • On the traffic growth point in the UK, Q2 voice was down 8%. Traffic SMS, up 18%. If behind your question, do we see any significant impact from OTT products, no, we don't.

  • Interestingly, customer spend deterioration didn't accelerate, so it was about minus 3% in Q1 and minus 3 in Q2. That's customer spend, and the good news is that the subscriptions, which are becoming more and more important of our overall revenue, remained stable, so the fact that customer spend went down was largely driven by out-of-bundle minutes, which was driven by the voice reducing, but no overall significant impact from OTT products.

  • Tim Boddy - Analyst

  • That's great. Thanks.

  • Operator

  • Fabian Lares, JB Capital Markets.

  • Fabian Lares - Analyst

  • I would like to address the first question to Mr. Linares regarding the slowdown in Spain, and perhaps Mr. Ansaldo can also step in. Do you see that this is more of a secular shift happening on the market on pricing, both in mobile and in fixed-line broadband? And if that's the case, is your strategy of value over volume truly rightly directed because basically we are heading more towards a price-driven model in the market? And does the headcount reduction specifically give you that flexibility to become more competitive in the future? And that would be my first question.

  • And the second question is regarding the Atento IPO that was canceled. I would like to know whether you still have plans to float it again anytime this year. I know that the market situation is poor, but -- and if not, could you give some visibility whether that would even be a priority anymore or not, or should we maybe be considering that in our cash flow estimates? Thank you.

  • Guillermo Ansaldo - Chairman and CEO, Telefonica Espana

  • This is Guillermo Ansaldo. I will take the questions regarding Spain.

  • The first part of your first question regarding the slowdown in Spain, it's both in fixed and mobile. When you compare second quarter with the first quarter, it's an acceleration of the decline.

  • It's both pricing and consumption. Maybe mobile will see the combination of both, of pricing and consumption; in the fixed, maybe the more recent news is that despite the deceleration -- the acceleration in consumption [as the] -- slower growth in fixed broadband market. We've seen some more rational behavior on the pricing side as the different competitors are adjusting their targets to the new ULL prices.

  • While we continue with our value over volume strategy, we will continue focusing on quality of service and commercial efficiency. And, obviously, if we see opportunities to attract and protect customers with high value, we will go for it. The proof of that is that we continue focusing on contract and postpaid and mobile, and obviously, for example, what we're doing in daytime in mobile. And also in IT in the corporates.

  • And also on that side, we change our organization to have, on the commercial side, a geographical closer approach to our customers, so we can have direct decision-making processes from the commercial side on the field. And that will help us to be more precise in targeting customers or situations which we believe that we can create more value.

  • Obviously, the headcount reduction will in the next three years -- this year and the next three years -- will improve our profitability and will give us flexibility to reinforce our strategy and to be more effective on the market.

  • Santiago Fernandez Valbuena - CEO

  • This is Santiago on Atento. If you read again the communique that we produced, the word we used, and we used it carefully, was we suspend the IPO process, so it has not been canceled.

  • We continue to think that it is the right thing to do with Atento. And the reasons why we couldn't complete it are related to the weak state of the markets. If the markets, as we expect, should improve, we would look at it heavily again. So the current plan continues to wait for market conditions to improve, and if that is the case, we will take it again at the public markets.

  • Operator

  • Jesus Romero, Merrill Lynch.

  • Jesus Romero - Analyst

  • I had two questions. The first one on the UK. I don't know if, Matthew, you could ask explain the contract ARPU dropped quite a bit in the quarter. I don't know if you can give us a bit more detail on what drove that, and perhaps talk about the outlook for the second part of the year in the UK.

  • And then, the second question on the net debt to [EBITDA] of 256. If I looked at the second part of the year, you have EUR3.5 billion of fees and commitments. I expect [reduction] in Spain, a EUR2.7 billion restructuring charge, and potentially FX adjustments to your Venezuela cash position. What can you tell us about net debt to [EBITDA], or what do you think will be for the end of the year? Do you think you'll be under the [two five] range?

  • Matthew Key - Chairman and CEO, Telefonica O2 Europe

  • Jesus, let me pick up your point on -- I think it was contract ARPU rather than blended ARPU, was it?

  • Jesus Romero - Analyst

  • That's right.

  • Matthew Key - Chairman and CEO, Telefonica O2 Europe

  • Yes. If you look at contract ARPU, if you look at it from two angles really, one which is a customer usage profile and one was a spend profile. Clearly, the main thing that drove the ARPU reduction was the MTR cut. Overall, we've been probably heavier impacted by the MTR cut than the other operators.

  • From a total revenue perspective, it's probably reduced our revenue by about 4.6 percentage points in the quarter, which will continue through the rest of the year. I just think we've got a higher element of prepaid subs than the other operators.

  • But on postpaid ARPU, when you look into what's happening, voice is coming down. SMS is coming down. But data is going up quite significantly, and the good news on data is we are getting a higher data ARPU per user across the total base, but also the customers that are taking a data bolt-on are increasing their spend as well, and that's not just a UK phenomenon. That is a cross-Europe phenomenon as well, which I think is good news.

  • The other way of looking at it is between subscriptions and out of bundle. As I said earlier on, subscriptions actually are broadly flat, so we're holding our subscriptions level, effectively the access fee, at a level which is really important for future tariffing from a product bundling perspective. The element that's going down is the outer bundle, and that's largely because of the minutes reduction that -- as I answered to Tim's question earlier on.

  • Unidentified Company Representative

  • Jesus, taking your question on the leverage ratio, we really expect at year-end to be below the 250, so -- complying with our commitment.

  • There are several factors that make us confident on achieving that goal. On the first hand, we have capital generation which is going to accelerate across the year, especially due to working capital management. If you see, we have been paying this quarter or this semester a high amount of CapEx, well beyond what has been accrued, and this is not going to happen in the second half of the year; rather, the opposite.

  • Also, some of the payments we have in the second half, such as the spectrum in Spain, can be split into tranches. So, roughly 50% of that will be paid later in 2012.

  • And regarding the impact of the new provision from [dairy], taking into account that they are non-cash and that we are going to recognize as debt, really, which we owe to creditors, so the portion that is going to be signed with employees will become actual creditors of the Company this year, and that could be a little bit over one-third of the total provision.

  • And on top of that, as you know, our guidance on the leverage reduces that amount by the tax savings associated to these commitments, which is a difference in comparison with the normal debt which has not a tax shield on the principal.

  • Operator

  • Georgios Ierodiaconou, Citi.

  • Georgios Ierodiaconou - Analyst

  • Good afternoon. Perhaps if I could extend the previous question one year forward, so as you add more employees and therefore you recognize more commitments, obviously it will benefit EBITDA, but that takes longer.

  • If you do exit your target of 2.5 times, is it something you have to be firmly within by year-end, or is it something you wish to be around that level in the next two or three years? Therefore, even if temporarily you move beyond that, it wouldn't necessarily change the way you do things?

  • And can you please clarify again regarding the tax impact, whether this year or next year the provisions you'll take will benefit the cash tax?

  • And my second question is, again, regarding the agreement and the part where you've changed the way salaries are linked to EBITDA targets rather than on the CPI. Could you give us an idea what the impact could be to numbers? Is it possible to tell us, for instance, how much it would have reduced OpEx, how it has been implemented so far this year? Thank you.

  • Santiago Fernandez Valbuena - CEO

  • Okay, our leverage commitment is a commitment to be respected certainly at year-end, is not for the medium term. Although there may be temporary deviations, let's just say we have had these semesters, and we have to work to correct them. And as I told before, we feel confident that we will do in the near future.

  • Regarding the implications on tax of the commitments, we will recognize this next quarter EUR2.7 billion of charge. This will have an impact on accrued tax, not on cash taxes. The cash tax savings will appear when we pay, and we will start making payments next year, and then we will [say] there 30% in taxes of every yearly payment.

  • Guillermo Ansaldo - Chairman and CEO, Telefonica Espana

  • This is Guillermo. Regarding the agreement with the unions for Telefonica Espana, first a clarification. This is only for the fixed business, which is half the majority of the employees, as you know.

  • In the past, the salary increases were linked to CPI, it was clear. Now, what we have is a scale that, dependent on the shipment of our targets in this specific company, the salary increase will move from 1% -- in any case, that's the floor -- or to CPI as a ceiling and an additional nonconsolidated amount if we go through, for example, 103%, 105% of achievement.

  • So, the impact on the accounts, well, it depends on how the business goes. If we hit our targets, there was no comparable impact because we will give CPI in any case. If we're under our targets in this company, this company, we would have an increase which is lower than the one we have been giving in the past. So, this gives us more alignment of our expenses with our OIBDA.

  • So if we are having a great year, overachieving targets, it will be similar. If we are under, we are gaining flexibility in terms of the increase. And this is an increase that goes forever. So, basically, it's a more variable, if you want to call it, structure.

  • Operator

  • Luis Prota, Morgan Stanley.

  • Luis Prota - Analyst

  • Wanted to confirm -- you just mentioned that in 2011, the provision from the social plan should be around one-third of total provision. So, wondering whether that means that one-third of the employees are supposed to sign off -- sign up for the plan this year, whether you can give us any light on whether this is going to be in the last part of the year, or any savings should be accrued this year, or it's pretty much going to come next year. This is the first question.

  • And the second question is on your EBITDA guidance of margin having limited erosion relative to last year. In the first half, you are putting a tick in that box. Last year, it was -- or this quarter, this first half, it's been 36%. It was a 1% compression. But for the full year, the reference you gave is 38% in 2010.

  • So, I'm wondering whether if you stay around 36% for the second half, and this is a 2 percentage points compression, this is still considered as a limited erosion. Thank you.

  • Miguel Escrig - CFO

  • Luis, this is Miguel. Taking your question, your first question, let me stress we are going to open the full accounting provision in the third quarter, roughly EUR2.7 billion from the leverage ratio point of view. And we have always been avoiding double-counting. This means that we are not including in the OIBDA this provision, but rather we are adding up to our debt the equivalent debt commitments.

  • And we will have, yes, debt equivalent commitments when we have actual creditors. This means that we will recognize the amount of debt corresponding to people actually signing this year. We estimate that this could exceed one-third of the total raise we are targeting.

  • Guillermo Ansaldo - Chairman and CEO, Telefonica Espana

  • This is Guillermo. Just to complement Miguel's comments regarding savings, since we are going to start the program in September this year, the impact on OIBDA will be very limited. So, the -- almost all the majority of the impact will be in 2012 and in 2013 and going forward.

  • Julio Linares - COO

  • This is Julio Linares. Regarding your question on OIBDA margin erosion, yes, 36% will be the maximum limited margin erosion.

  • Operator

  • Torsten Achtmann, JPMorgan.

  • Torsten Achtmann - Analyst

  • I was wondering, could you give some color on (technical difficulty).

  • Two questions, please. On Spain, we've seen revenue slowdown year on year, but that's also a tough compare. Can you give us some idea on the outlook going forward? You've seen competitors reducing prices. The consumer is still impacted. How do you see Spain will develop in the second half from competitive and revenue-generating environments?

  • And the other one is back to the UK and the impact of the change in distribution agreement. Can you give us some idea how much of the non-MTR slowdown we can put towards the distribution agreements, i.e., one-off, and how much is the consumer trying to get its spending in order? Thank you.

  • Guillermo Ansaldo - Chairman and CEO, Telefonica Espana

  • Torsten, this is Guillermo. Regarding the outlook for the rest of the year, what we are seeing now and approximately July is similar trends as we've seen in the second quarter. That means consumption, construction, and obviously price competition more intense in the mobile recently, as I mentioned before.

  • So, we don't see a major change in the future. Maybe by the end of the year we can see some signs. But, to be honest, July looks similar to the second quarter. And there's a lot of volatility. So we expect a similar scenario. We have several initiatives on the cost side to balance on the OIBDA side. And that's why we are saying that we see no further [division] on the OIBDA year-over-year change now. So there's an increase, but not more than we see up to now.

  • Matthew Key - Chairman and CEO, Telefonica O2 Europe

  • Torsten, just to pick up your question on the UK, I've sort of got a mental model where I sort of reconcile between Q1 growth and Q2 growth. So, if Q1 was plus 4%, take out 4.5% for MTRs, and if Q2 is minus 4%, you've got another 3 percentage points to go, which is roughly, very roughly, one-third the accounting classification [coin], one-third lower base growth, and one-third customer spending. So that's the broad split.

  • As we've said, the third from the accounting classification distribution element doesn't continue. Base growth, we will have some more momentum in the second half. We probably won't recover to the levels we were at last year. And the spending is very much a consumer confidence question, I think, for the UK.

  • Operator

  • Mathieu Robilliard, Exane BNP Paribas.

  • Mathieu Robilliard - Analyst

  • First, a question on Brazil; very strong revenue growth on mobile and fixed. Now, a part of that is washed out to the intercompany elimination, and I wanted to see if it's possible to get a little bit of clarity as to what kind of revenues are disappearing. Where do they come from, essentially? Is it essentially corporate? Is it retail -- I mean, residential?

  • The second question has to do with the working capital. You highlight that between H2, you intend to recover some of the working capital investment that you do in H1. In fact, that's what happened in the last few years.

  • The only question was, in 2010, you actually had a very positive working capital impact of $2.6 billion or $2.7 billion, which helps, obviously. And I was wondering, therefore, if we should expect in 2011 a real recovery in working capital, as with [TPPR], because maybe some of the things that were passed in 2010, and I'm thinking about, for example, Brazilian spectrum or Mexican spectrum. Those things will actually not revert in 2011. Thank you.

  • Santiago Fernandez Valbuena - CEO

  • Taking your question on Brazil and the revenue growth, the consolidated revenue growth and the impact of interrelation between both companies, wireline and wireless, I can tell you that you have the effect on the elimination part of our disclosure. You can have an idea there of what's the impact of traffic interrelated between both business that has significantly increased due to the promotion of our domestic long-distance products through the mobile. Now that we are in control of both businesses, we have become more aggressive, commercially speaking. And, therefore, we have been able to be more present on the market and be more competitive, namely against in Brazil.

  • But in order to give you an idea of how the underlying trends in revenue are going in the different business, both wireline and wireless, excluding that effect, let me tell you that the line losses, traditional line losses have been farther limited in this second quarter. Remember that in the first quarter we have heavy rains, so we are losing 1.2% of our lines. But the second quarter has been much better than the first one. And therefore, we -- and 70% of our lines are bundled.

  • Broadband is growing, on the wireline side is growing more than 17%. And TV is growing 45%. It is true that it includes the TVA customers, but excluding that effect, it will be growing in the neighborhood of 10%. And the side of [EVO], the underlying growth of our service revenue is growing 14%, almost 15%. But data ARPU is already 22% of total data revenues, growing 42%. Non-SMS data revenue is growing 42.5%. The data ARPU itself is growing almost 22%. And total customer base is growing 14%.

  • So all underlying metrics, even excluding the effect of these interconnection type charges, are very, very strong. We can be more detailed in further explanation. And if you want to have any specific idea of the underlying trends, you have on the elimination part of our statements the interrelation between both companies.

  • Miguel Escrig - CFO

  • This is Miguel. Well, it is true that this year we are not going to have some extraordinary items improving the working capital, which are mainly related to year-end provisions in 2010, which had not any cash payment that year. But this is not what I understand managing the working capital.

  • We have started this year our program, as we communicated in our Investor Day, to improve the working capital, working with suppliers in the CapEx area and also standardizing throughout the Group the payment terms in OpEx and improving the collection. And we feel pretty confident that this is going to till fruit. It's starting to do it right now and will accelerate in the second half of the year.

  • Also, in the CapEx trend, this is quite clear. And we will still have one extraordinary effect, as I have mentioned, before, due to the delayed payment of the Spanish spectrum option. All in all, we expect to beat the target we communicated in our Investor Day of 2% to 5% consumption in working capital over operating cash flow. We are confident in being better than that.

  • Operator

  • Ivon Leal, BBVA.

  • Ivon Leal - Analyst

  • A couple of questions. The first one in Mexico, it would be very helpful if you could give us further detail on the new tariffs that you've launched in July and how that will compare with American mobile targets, and eventually how many kind of internal targets in terms of the timing to stabilize Mexico -- OIBDA in Mexico. That's about Mexico.

  • And the second one, in Spain, again, I don't know if you could update us on the fiber and [DDCL] rollout and how that is affecting your share of net adds in those regions where you are rolling out the new network.

  • Jose Maria Alvarez-Pallete - Chairman and CEO, Telefonica Latinoamerica

  • Jose Maria Alvarez-Pallete speaking. Well, in Mexico, in terms of the tariffs that we have launched pretty recently, it's a reaction of the new interconnection of the new MTR [eastern] area in Mexico. We have launched a tariff that includes all destination, including that is all networks, in order to try and take advantage of this reduction in the entry barrier to be mainly to the Telcel community.

  • The competitor has reacted immediately, but I think it is one of the effects -- of the potential positive effects of the interconnection reduction. And we want to foster that as soon as possible.

  • Having said that, we are in open conversations with the regulator because we think that this drop has been too severe and too immediate. And therefore, we have conversation because we disagree on some of the calculation they have used in order to reach this level of MTRs. I think that those conversations are open, and we think that the competitive environment in Mexico is still, from a regulatory standpoint, it is still not closed.

  • In terms of the situation in Mexico, it's a weak quarter from a financial standpoint, very weak quarter because of the year-on-year comparison, with revenues down 15% and OIBDA dropping 30%. It is true that because of the deterioration from a financial standpoint that started in the third and most importantly in the fourth quarter of the previous year, the year-on-year comparison is going to be better, because at the end of the day the underlying operating metrics are getting better.

  • We are intensifying our CapEx deployment, namely in 3G. We are basically doubling the amount of our base stations in the country. Data revenue is growing 11% versus mainly almost flattish in the first quarter. Non-SMS data revenue is growing -- is almost tripling. Mobile growth by [NetApp] is growing 180%. The total customer rate is growing almost 30% and contract customers 21%. The traffic is growing 4.7% for the first time in the last few quarters, all net traffic growing 7%. MOU has a limited decline.

  • So, in summary, we see some turnaround in operational metrics that should start to be reflected from here till year end.

  • Guillermo Ansaldo - Chairman and CEO, Telefonica Espana

  • This is Guillermo regarding your questions about fiber. What you can infer from the CMT data is that the fiber numbers is quantitative, is very limited. It's less than, in our case, less than 2% of our total broadband plant.

  • We are focusing in this stage in improving the processes, the quality of installation, the consumer experience, and also the commercial side, how to sell the services in the places where we have footprint. This is very early stages. We are learning, and it has no material impact at all on our overall numbers.

  • Operator

  • John Keith, Sanford Bernstein.

  • John Keith - Analyst

  • Two questions, please. Firstly, if you have to choose at the year end between three of your stated targets -- that is paying the full dividend, keeping debt to EBITDA under 2.5 times, and paying the dividend out of organic cash flow rather than debt -- how would you prioritize among those?

  • And then the second question is, how would you rate the probability of a significantly worse MTR cut in Brazil occurring? Thank you.

  • Santiago Fernandez Valbuena - CEO

  • John, this is Santiago. When we get to the year end, I am convinced 100% that we will have been able to show that the commitments that we set for ourselves are fully doable. So, I would not engage in a hypothetical discussion as to what comes first, because all three are realizable.

  • We are going to meet all three. And when we produce those numbers, we think we accommodated a sufficient cushion, a sufficient degree of leeway, so that we are comfortably going to meet our growth, our margins, and our dividend commitments without any further swing.

  • Miguel Escrig - CFO

  • And regarding the question of our MTRs in Brazil, no news on that front yet. The conversation or the rumors or the noise that we are hearing from the market is that it's going into the direction of a progressive [cut or glide path] scenario rather than a drastic initial cut. But no further news so far.

  • Operator

  • Jonathan Dann, Barclays Capital.

  • Jonathan Dann - Analyst

  • Could you do two things, please? Could you clarify the dividend language around the 2013 and onward dividend? And secondly, could you just sort of let us know what sort of magnitude of cash flow are you expecting to repatriate from Latin America annually?

  • Santiago Fernandez Valbuena - CEO

  • This is Santiago. On the dividend language, let me be again specific. What we have said is that we are going to pay a full dividend in cash out of the results to be generated in 2012 of EUR1.75 per share. Starting 2013, that is the to be paid in late 2013 and early 2014, [so] the calendar goes.

  • We left the window open not to change the amount, but to be open -- that is optional -- towards the content of that payment. So, we could at that time ask around and see whether a buyback would be more interesting as a partial commitment, as we have done in the past, and the full cash. But no decision has been done. We don't have any strong preference for either. We will have enough time from now until the end of 2012 to ask around and see what the investment community feels, if there is a majority feeling.

  • Jonathan Dann - Analyst

  • Would you rule out a script dividend?

  • Santiago Fernandez Valbuena - CEO

  • When the time comes, we will get there. What we have said is at these low valuation levels, it would not make much sense from our perspective to increase the share count. So, it will not be used. A script dividend in the sense of issuing those shares is not something that is in our arsenal yet.

  • Miguel Escrig - CFO

  • This is Miguel. Regarding the repatriation from Latam, year to date we have repatriated close to EUR1.4 billion, and we plan to more than double that in the full year.

  • Maria Garcia-Legaz - Head of IR

  • We have time for the last question.

  • Operator

  • Stanley Martinez, Legal & General Investment.

  • Stanley Martinez - Analyst

  • I just have two questions today. Both concern Telefonica's leverage target and evolution there, and following into Jesus and Georgios' questions. Miguel, I did not see a reiteration of Telefonica's 2.0 to 2.5 times leverage target in the slides or in the detailed reports text.

  • Now, is that because the social agreement, which is NPV positive in the long term, and it has a slightly leveraging effect, was not included in previous guidance? Or is that fully offset by the additional tax synergies in Brazil, which was also not included?

  • And, if not, is deleveraging now a longer-term ambition, perhaps for 2013 or beyond? Or is Telefonica's new central tendency around 2.5 times gearing, and if so, increasing rather than a stable to declining growth stat?

  • Miguel Escrig - CFO

  • Okay. Our leverage target has been set in a way that we are going to be able to comply, whatever we do. And we consider any movement we do with it impacting the leverage. Really, the recent provisions in Spain are going to increase, obviously, our commitments. But as I have told you, this could be one -- less than -- around one-third of what we have been commenting. And this will be offset by cash flow generation, because we have not just the ambition of generating cash flow to pay the dividend, but to have some leeway for other purposes and including this debt cancellation.

  • Obviously, in the equation and we're looking forward, we take into account everything, and we take into account the tax savings in Brazil, as we take the tax savings in Spain or in other countries or the cash flow generation from the business. But we will continue moving towards the medium part of the range in the coming years.

  • Santiago Fernandez Valbuena - CEO

  • Okay, ladies and gentlemen. With this, we come to the end of this conference call. We thank you for having spent the time to listen to us. And for those of you who still haven't enjoyed a summer break, probably well deserved. Please take it, and we'll be back with the Q3 numbers sometime in mid-November.

  • Thanks very much, and have a good day.