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Operator
Good morning and welcome to the Sonic Automotive fourth-quarter 2016 earnings conference call. This conference call is being recorded today, Tuesday, February 21, 2017. Presentation materials, which management will be reviewing on the conference call, can be accessed at the Company's website at www.sonicautomotive.com by clicking on Our Company then Investor Relations then Webcasts and Presentations.
At this time I would like to refer to the Safe Harbor statement under the Private Securities Litigation Reform Act of 1995. During this conference call, management may discuss financial projections, information, or expectations about the Company's products or markets or otherwise make statements about the future. Such statements are forward-looking and subject to a number of risks and uncertainties that could cause actual results to differ materially from the statements made. These risks and uncertainties are detailed in the Company's filings with the Securities and Exchange Commission.
I would now like to introduce Mr. Scott Smith, cofounder and CEO of Sonic Automotive. Mr. Smith, you may begin your conference.
Scott Smith - President & CEO
Good morning, everyone. Joining me on the call today are David Smith, our Vice Chairman; Heath Byrd, our CFO; Jeff Dyke, our Executive Vice President of Operations; and C.G. Saffer, our Chief Accounting Officer. I trust everyone has read the documents earlier this morning. I will provide some brief comments and then we will turn the call over for your questions.
For the quarter, we generated $0.84 from continuing operations on a GAAP basis and $0.66 per share on an adjusted basis. These results contributed to annual results from continuing operations of $2.06 per share on a GAAP basis and $2.01 per share on an adjusted basis. Please see our earnings release for a discussion on [non-GAAP] adjustments in the quarter.
In 2016 we also continued to return capital to our shareholders. In addition to our dividend declaration during the quarter of $0.05 per share, we invested approximately $2.5 million in share repurchase to repurchase 147,000 shares at an average price of $16.90 per share, bringing the total year-to-date investment to $100 million for 5.6 million shares at an average price of $17.89 per share. This represents a significant level of capital return to our shareholders. Combined with dividends, we returned approximately $109 million to our shareholders in 2016.
In addition, subsequent to year-end, our Board of Directors increased our outstanding share repurchase authorization by $100 million, giving us a total of $145 million of authorization going forward in 2017. We will continue to evaluate our repurchase program as we identify windows of opportunity to reduce our share count and enhance shareholder value.
The rollout of OSOE, One Sonic, One Experience, technology continued in our Birmingham, Chattanooga, and Los Angeles markets during the quarter and we plan to roll the program out to our first BMW store in the first quarter of 2017 in Greenville, South Carolina. As discussed previously, we anticipate the opening of our Newpoint Audi store in Pensacola, Florida, in the third quarter of 2017 and expect a Q2 opening of another EchoPark store located in Colorado Springs to augment our (technical difficulty) stores in the Denver market.
We are aggressively pursuing a goal to open at least three and maybe up to five or six additional EchoPark stores in the Texas market by the end of 2017 and we will discuss this a little bit later in the call.
Our outlook for 2017 continues to be positive. We expect 2016 -- 2017 SAAR range to be between 17 million and 17.5 million on the retail side and we project our consolidated diluted earnings per share from continuing operations to be between $2 and $2.10 per diluted share.
Now this is a target based upon our investment in several ongoing things that we have, but we've decided that we want to try to maintain $2 to $2.10 in earnings. This includes the expected loss related to EchoPark, which is projected to be approximately $0.23 to $0.27 per diluted share, and the future for 2017 continues to look bright.
So at this point we would like to be able to open up the call for your questions.
Operator
(Operator Instructions) Rick Nelson, Stephens.
Rick Nelson - Analyst
Thanks a lot. Good morning, guys. The press release referenced a strong December performance and I'm curious your thoughts on the Houston market, if that is starting to turn the corner.
Jeff Dyke - EVP, Operations
Rick, it's Jeff Dyke. Houston certainly isn't -- throughout the entire year last year it sort of dropped and I would tell you that it flattened out towards the end of the year. And I want to see -- I want to go to the end of March this year before I can really tell you for certain that it's really flat.
We don't see it dropping like it was dropping, but certainly Houston played a big role in the month of December for us, just because of our brand mix there and the number of stores we have there. We sold a lot of cars and made a lot of money in that market during December.
Rick Nelson - Analyst
Got you. The inventory situation, 60 days down from 77 days I guess in the first quarter, if you could comment there where you think you are from an inventory -- from the quality of the inventory as we head into the next year.
Jeff Dyke - EVP, Operations
Our inventory is in good shape. We are getting all the Takata cars out, which is really good. Obviously, we've got actually less cars on the ground in January than we did in December just because of the big sales rate, but our days supply is a little higher just because the sales rate in January is slower than what was in December. But, overall, our inventories on both new and used are in good shape.
We could always use more sport utility vehicles. They are retooling as quickly as they can from a manufacturer's perspective, but I have no problem where we are on inventory. We are in good shape.
And Takata is becoming a thing of the past, or it won't be at the level that was in 2016, so we feel good about that and I feel good about where our inventory is.
Rick Nelson - Analyst
Okay, great. Thanks for that color. Also on EchoPark, I know you set up a separate buying organization for EchoPark. Does that preclude you from sourcing off-lease cars through the dealer network?
Jeff Dyke - EVP, Operations
No, no, we can source inventory through the dealer network, no problem. There's so much inventory out there right now, Rick, that it's just not a problem to source inventory.
At EchoPark now we are selling off the lot -- and this is a January number, February number -- but we are 34%, 35%, 36% of our cars now are cars that we either traded for or purchased off the street. That has been gradually growing every quarter for us and our goal is to get that up over 50%, so plenty of inventory out there for us.
We don't do a lot of piggybacking off of the Sonic dealerships [with] inventories. As a matter fact, we really haven't done any, but it doesn't mean that we couldn't. We can certainly do that if we needed to open up and buy cars from that resource.
Rick Nelson - Analyst
GPU at EchoPark $1,162, I noticed the consolidated same-store used GPU $1,341. That disparity, is that because sourcing out of auction versus retail and you expect that gap to narrow or --? Any color there would be helpful.
Jeff Dyke - EVP, Operations
A few things there. One we buy a lot of inventory out of Colorado and ship it in, so that adds cost to it. We expect our margins to improve when we move to Texas, maybe by $150 a car or so. But the rule is -- I mean you go and you buy cars at auction and you're buying 50%, 60% of your cars at auction, your margins are going to be tighter than it would be if you are trading for the number of cars. We trade for about six out of every 10 cars that we look at at the Sonic store, so our margins are just a little better.
But really our pricing system is dictating the PUR. What we are really looking for is the balance between the volume and the PUR so we generate the most gross that we can, because that's what you take to the bank. Doesn't matter if your PUR is $1,300 or $1,100 or $1,700, as long as you mix it with the right volume so you generate the most gross dollars and that's what our system is doing.
Just remember, at EchoPark we price 100% electronically so you don't have an individual sitting down there; you have algorithms that are pricing that inventory for us. I would expect those margins to move around all year long. Our margins in February are actually better than they were in December and January, so that's just the system doing that and as inventory goes up based on what we trade for and what we purchase off the street, I would expect our margins to go up.
Rick Nelson - Analyst
Great. Thanks a lot for that color and good luck.
Operator
Mike Montani, Evercore ISI.
Mike Montani - Analyst
Just wanted to ask if I could, there was a reference to the Houston economy improving. I guess I'm just wondering if you could comment a little bit about the improvement you saw in December; has that sustained here early this year in terms of sell through? What are you referencing there in particular, just commodity price, or is there other things anecdotally you can share?
Jeff Dyke - EVP, Operations
Look, this is Jeff Dyke again. What I said was that it's not dropping like it was. It certainly seemed to flatten out.
It was not flat in October and November. It was a tale of two cities for us in the quarter, because October and November were really soft and December was the strongest month we have ever had as a company. In order for us to have a strong month like that, Houston has to play a role in it because of the number of stores and the brand mix that we have there.
But 2017 is kind of starting off like fourth quarter started off: it's soft in January and February, and Houston is playing a role in that, no question; picking up a little bit in volume here for us in February and March. We are expecting to have a big March. It's one of our best, probably the second-best month of the year for us overall on a historical basis and so we will see how it goes.
But I would not say or coin the phrase at all that Houston's economy is improving. I would just tell you that it has flattened out and it is not on this steady decline like it was.
Mike Montani - Analyst
Okay, thanks for that clarification. Sorry for any confusion to it.
What I wanted to ask, though, in terms of the outlook a little bit for this year, the new GPU side showed some really nice stability. I guess I'm just wondering if you can get into some of the drivers of that, either at the OEM brand level or regionally. What are you guys doing to improve that and is it sustainable?
Jeff Dyke - EVP, Operations
This is Jeff Dyke again. We are going to obviously brand -- the mix of inventory that we are selling is going to help, so more sport utility vehicles bring higher margin.
Then the Takata thing is becoming a little bit of the thing in the past, both on the new and the used car side it's going to help us. So both of those things will play a role in improving the margin. And we have been able to flatten out our new car margin here lately anyway because those scenarios have been improving, both the two things that I talked about before there, so I think that plays a role in 2017 as we move forward.
I don't expect to see just massive gains in new car margin. I think that the margin and where it's at today is going to kind of be where it is. I don't think we're going to see big gains. I also don't think we are going to see a bunch of reductions. You might if you had a big, big import mix in your total group, but the High Line stores should improve, and in particular for us BMW, as we move through this year. New 5 Series out, some different things like that should help us improve.
Incentives are going to continue to be aggressive from our perspective. As long as you can balance yourself and hit those incentives, then I think you can take advantage of that. But I don't see them getting any worse; I just don't see them getting a whole bunch better.
Mike Montani - Analyst
Okay, that's helpful. Then just on the used side, I think you guys outlined a 5% increase for this year was the plan. I don't know if that was on a same-store basis for units or dollars, but could you just clarify that? And then also how do you think about used vehicle gross profit dollar per unit progression?
Jeff Dyke - EVP, Operations
I think used is going to be -- it's the same as new. I think it's going to be in and around that 1350 range. It's sort of where have been for the last few years. I think our internals are higher than that in terms of our budget for 2017 (technical difficulty) volume.
Heath Byrd - EVP & CFO
We are actually -- guys, this is Heath Byrd. We are actually budgeting between the high single-digits growth in used car in volume and a modest increase in GPU.
Jeff Dyke - EVP, Operations
And so remember that includes EchoPark in that number. We expect EchoPark just to continue to roll as it did in 2016 and as we begin to open some new stores, with the store opening in Colorado Springs and then stores in the fourth quarter in Texas this year.
Mike Montani - Analyst
Okay. Then is there anything you can share on CPO? Is that going disproportionately quickly and does that actually raise GPU as well on the used side or --? Can you help context it there?
Jeff Dyke - EVP, Operations
Certified preowned runs about a third of our business overall and I don't expect that to change. It's going to be somewhere in that 30% range. I think we grew it 10% for the year last year and maybe 9% for the quarter, so I expect that to be in the same ballpark and have the same effect on GPU that it did last year.
Mike Montani - Analyst
I guess if I can sneak in just one last one. Just in terms of the cost side, throughout most of the retailers that we cover we've been hearing a lot about wage pressure that doesn't seem to subside too much this year. Can you guys just talk a little bit about what are you seeing basically in terms of hourly wage rates at the dealership? And do you feel there's initiatives you have underway, centralization, etc., to be able to manage that?
Jeff Dyke - EVP, Operations
Well, for my own edification if we could get the government out of our wage management that would be a fantastic deal. But, look, I think there's a couple of segments here that you have to look at. Millennials you've got to hire and pay differently, more salary-oriented.
I don't see wages -- it's a competitive market. It was a competitive market last year; it was a competitive market year before. In the states that are pushing minimum wage up and putting a lot of pressure on us to change pay plans and the way that we pay, yes, there could be some wage increase there, but I think we're fairly resilient in how we manage that.
A lot of our stores have moved to flats per car or salaries anyway. Echo Park is totally a salaried dealership group. All of our One Sonic stores are salaried, so our compensation is very predictable when it's like that.
I think there is some competition out there to hire the right people, in particular around technicians, and so that becomes expensive. I expect us to hire someone in the 200 to 250 technician headcount this year to keep up with the demand that we have, and the turnover when you add that all together, but I don't see it being any different than last year. I think that wages are competitive and they always have been.
Mike Montani - Analyst
Thanks for that context. I'll just jump back in the queue if there's other questions. Thank you.
Operator
Bill Armstrong, CL King & Associates.
Bill Armstrong - Analyst
Good morning, everyone. In your press release you referenced BMW and a couple of other brands where you outpaced industry units. In your last conference call you had talked about the BMW stair-step targets that you thought you were very confident that you could hit.
I was wondering if you could just tell us how you did in the quarter against BMW's stair-step targets and if you were able to maybe capture a little margin there.
Scott Smith - President & CEO
Yes, we had every number that we could possibly hit with them. As you know, they are a third of our profitability and we would have never had the quarter that we had without hitting those numbers with BMW. We maxed out all the stair-step programs across the board for BMW.
From a BMW perspective, a margin perspective, a very, very good month in December, which they sort of wrapped in October and November. You got paid back on cars if you hit certain levels all the way through the quarter, so very, very positive into the year with that brand.
Bill Armstrong - Analyst
Okay, that's great. Then on the parts and service, you had a 4.2% same-store decline in customer pay. Is that getting squeezed out a little bit by warranty, which was up pretty big, or is there some other dynamic going on there?
Jeff Dyke - EVP, Operations
No, that's a good question; I'm glad you caught it. There's a re-class going on there for us where we had -- for example, BMW has a three-year 36 on 2017 model cars and I think a five-year 50 on 2016 and back.
We had some of those -- we had that customer that was coming in. It really wasn't customer pay; it was warranty pointed towards customer pay. And so we started in 2016 moving all that to warranty so that we properly classified the customer pay and warranty through the different manufacturers that had those type of programs. Toyota being another one. Porsche being another one.
So we made some adjustments there and, as a result, I can tell you throughout 2017 and 2016 the CPE and the warranty numbers, on a revenue basis and a gross basis, for parts and service are going to look funky. We can give you the actual numbers and so I think Heath's has got them.
Heath Byrd - EVP & CFO
Bill, this is Heath. If you actually back out that re-class, customer pay is down about 1% and warranty is up 1.4%.
Jeff Dyke - EVP, Operations
In gross. And then in revenue --
Heath Byrd - EVP & CFO
Customer pay is up 1.3% and warranty is up 1%.
Bill Armstrong - Analyst
Okay. And then you'll -- we will continue to see that re-class cause impact in the comparisons throughout 2017?
Heath Byrd - EVP & CFO
Yes, throughout 2017.
Bill Armstrong - Analyst
And then you'll anniversary it?
Jeff Dyke - EVP, Operations
Correct. And then as 2018 gets here it will be clean, so we will try to call that out each quarter so we can show you kind of exactly where we are.
Bill Armstrong - Analyst
Okay. Yes, that would be great. All right, thanks, guys.
Operator
(Operator Instructions) Brett Hoselton, KeyBanc.
Brett Hoselton - Analyst
Good morning. Just continuing on the parts and service, the overall parts and service same-store I think was up 1.5%. A lot of your peers are thinking in the range kind of in the mid single-digit range.
I'm wondering can you talk a little bit about what you are seeing currently and what your outlook is. Is there anything unusual currently? What do you think you are going to be able to grow at going forward?
Jeff Dyke - EVP, Operations
I think if you look at our fixed operations targets for 2017, we are in that same -- we are in about the 5% growth range. There's a lot of noise in our numbers because of all the re-class that's being done and so we will have to call out for you as we go throughout the year.
I can tell you that -- I said this earlier -- technician and hiring technicians has really gotten competitive. That is something that we are fighting with our competition set on tooth and nail to make sure that we keep our tenure and that we are hiring people into these positions.
And we are also building more capacity. We've opened several new BMW stores, a couple new Mercedes stores, and we're adding shop capacity there to help us with the number of guests that we have coming through. A little bit of a down shift that we are seeing -- and we are hearing it from our competition as well -- in customer pay ROs the first few weeks this year. We will see how that goes.
I don't expect that to continue. I don't know what's causing that, but we will see. I do expect us to grow in the 5% range, though, for the year.
Brett Hoselton - Analyst
Thank you. And EchoPark, can you talk about some of the successes and challenges that you've seen recently? Then regarding the outlook, you are looking at a loss of $0.23 to $0.27 here this year. At what stage do you anticipate that you might see that breakeven?
Jeff Dyke - EVP, Operations
So we've got to have -- included in that $0.23 to $0.27 is our EchoPark corporate overhead and we need about 25 stores is our estimate right now, up and running, to make that happen. And I don't see that happening until the end of 2018.
We will hopefully get seven stores opened this year to add to our six stores or, excuse me, we will get eight stores open this year to add to our five stores we have, so we will have 2013. Maybe it happens the next year, for certain the next.
And we are very delighted with -- the great news is that our original store is profitable in Thornton. It made money for the year. We have stores that are now cash flow positive and we are selling the volume.
We think we have also sort of dialed in the right inventory mix and the number of cars that we carry in each lot. We have really been playing hard with that. Our pricing tool is working and working very well.
How we have become a part of the community through a bunch of different organizations, in particular a lot of the public school systems and things that we are doing, have all been a plus. I'd tell you, if I laid out on the table here and said what's the biggest challenge, probably the number of cars we have to bring into the Denver market and get them reconditioned and out on the frontline. The amount of time it's taking us is longer than what we are used to, so we are working very hard on correcting that.
But other than that very pleased with where we are with EchoPark so far. This is the first call that we've been able to sit back and say we actually got a store that's profitable. We believe we've got that formula dialed in and look forward to opening up more as quickly as we can to cover the overhead that we have.
Brett Hoselton - Analyst
Then finally, SG&A performed better than expected, at least as far as our expectations. Can you talk about the primary drivers; was there anything exceptional in the quarter? And then just briefly talk about your expectations going forward.
Heath Byrd - EVP & CFO
Yes, guys; this is Heath. We were almost 20 basis points better year over year. The improvement was in fixed comp and a majority of that was driven by our medical expense quarter over quarter or year over year.
We had improvement or leverage on our variable ops as a percent of gross. And the things that were worse: we were a little bit higher on loaner, IT, and real estate expense. Legal was a lot better. Do you keep in mind the GAAP number does have the Volkswagen settlement of approximately $14.8 million.
Brett Hoselton - Analyst
Excellent. Thank you very much, gentlemen.
Operator
At this time there are no further questions. Ladies and gentlemen, this does conclude today's meeting. Thank you all for joining and you may now disconnect.