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Operator
Good day, and thank you for standing by.
Welcome to the Rimini Street first-quarter 2024 earnings call.
(Operator instructions) Please be advised that todayâs conference call is being recorded.
I would now like to hand the conference over to your speaker today, Dean Pohl, Vice President, Treasurer and Investor Relations.
Please go ahead.
Dean Pohl - Investor Relations
Thank you, operator.
Iâd like to welcome everyone to Rimini Streetâs first-quarter 2024 earnings conference call.
On the call with me today is Seth Ravin, our CEO and President; and Michael Perica, our CFO.
Today, we issued our earnings press release for the first quarter and fiscal year ended March 31, 2024, a copy of which can be found on our website under Investor Relations.
A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables following the financial statements in the press release.
An explanation of these measures and why we believe they are meaningful is also included in the press release under the heading About Non-GAAP Financial Measures and Certain Key Metrics.
As a reminder, todayâs discussion will include forward-looking statements that reflect our current outlook.
These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from statements made today.
We encourage you to review our most recent SEC filings, including our Form 10-Q filed today, for a discussion of risks that may affect our future results or stock price.
Now before taking questions, weâll begin with prepared remarks.
With that, Iâd like to turn the call over to Seth.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Thank you, Dean, and thank you, everyone, for joining us today.
Rimini Street helps our clients achieve better business outcomes, such as significant IT operating cost savings, improved profitability, new competitive advantages, and accelerated growth.
We achieved these goals by significantly lowering the cost, resources, and time needed to support and manage mission-critical transaction systems such as ERP, financials, HCM, and CRM while also assisting clients with innovative projects that include cloud, open source, automation, workflow, data, analytics, AI, reporting, application modernization, migrations, integrations, security, license management, and global IT governance.
To date, we believe we have already delivered over $8 billion of savings and reinvestment opportunity to thousands of clients operating in nearly 150 countries.
Rimini Street serves its growing client base with global operations across 21 countries and more than 2,100 employees.
Our award-winning software support delivers an average engineer response time of less than two minutes, 24 by 7 by 365 days, and earns an average client satisfaction score of 4.9 out of 5 where 5 is excellent.
2024 Q1 activity and results.
Although recurring revenue renewal and extension sales were in line with the first-quarter plan, new client sales were more challenging.
A number of new client sales deals failed to develop and close in the quarter, resulting in some deals slipping into future periods.
In fact, several of the slipped deals have already closed in the second quarter.
Significant wins in the first quarter include sales from Rimini Streetâs entire portfolio of solutions to leading global and regional brands across a variety of industries and geographies.
To address the challenges, we continue to focus on hiring, training, and building out new solution sales capabilities globally.
This includes sellers, sales management, sales support, regional marketing, and senior revenue executives.
In January, we held a comprehensive sales kickoff to further develop the skills of more than 400 global revenue team members.
The event was a week of rigorous training on the full Rimini Street portfolio solutions and how to successfully sell Rimini Street solutions to diverse industries and help clients achieve their strategic, financial, and operational goals.
During the quarter, we continued the launch and rollout of our full portfolio of solutions globally, including our end-to-end ERP outsourcing solution, Rimini ONE, for Oracle and SAP products and our managed service solutions for Salesforce.
Subsequent to the quarter, we announced the hiring of a new general manager for the EMEA Theatre, Martyn Hoogakker, who joined us from Adobe with a successful career in sales and regional management and the hiring of our new Chief Revenue Officer, Steven Hershkowitz, who joined us following extensive and successful sales strategy and leadership experience with HP, Cisco, and other companies.
The biography of both executives can be found on our leadership web page and in press releases that can also be found on our website.
Demand environment and competitive advantage.
We continue to see strong demand for a proven, reliable, trusted partner for mission-critical transaction system services that could significantly reduce IT spending and allow organizations to consolidate their preferred IT service providers for streamlined vendor management, increased aggregated purchasing power, and better business outcomes.
Rimini Street has the broader portfolio of solutions needed to be recognized as a key IT service partner and Rimini Street has a strong win rate on proposals.
Oracle litigation update.
Rimini Street and Oracle have been in litigation for more than 14 years, including cases known as Rimini I and Rimini II.
In 2010, Oracle filed the Rimini I case against Rimini Street in US District Court.
As a result of the Rimini I case, the trial completed in 2015 in subsequent appeals.
The US courts have affirmed that third-party software support is legal.
The US court issued a permanent injunction, known as the Rimini I injunction, enjoining certain activities related to the manner in which Rimini provides support on certain Oracle product lines.
The Rimini I injunction does not prohibit Rimini from providing support to any Oracle product line.
There are no current litigation activities related to Rimini I.
Subsequent to the Rimini I trial, Oracle filed and prevailed on certain claims in a contempt proceeding related to the Rimini I injunction.
Rimini paid certain fines and settled with Oracle on reimbursement of a portion of its legal fees.
In 2014, Rimini filed the Rimini II case against Oracle in the US District Court.
Trial occurred in 2022.
While Oracle prevailed on liability for its DMCA and Lanham Act, Oracle abandoned its $1.4 billion of damages claim and all non-equitable claims of prejudice on the eve of a jury trial and lost its copyright claims for a majority of product lines [that are issued] in the case: EBS, JDE, and Siebel.
On the remaining product lines, PeopleSoft database, Oracle prevailed on certain claims but Rimini prevailed on central crosscutting legal theories that record Oracleâs broad infringement claims spanning all Oracle product lines.
In July 2023, concurrent with the District Courtâs trial rulings for Rimini II, the District Court issued a permanent injunction, known as the Rimini II injunction, which, amongst other things, further enjoined certain Rimini activities related solely to the manner in which Rimini provides support on certain Oracle product lines.
Rimini is appealing the injunction to the Court of Appeals.
As of this date, an administrative stay of the Rimini II injunction remains effective, and the Court of Appeals has not yet issued a decision on Riminiâs motion to stay the Rimini II injunction pending the resolution of Riminiâs appeal.
On November 6, 2023, Oracle filed the motion for attorneyâs fees and taxable cost with the US District Court, requesting to recover attorneyâs fees and taxable costs totaling approximately $70.6 million related to the Rimini II litigation.
Rimini filed its opposition to Oracleâs motion and argues that the District Court should deny Oracleâs motion in its entirety.
Rimini further argues that, should the District Court award recovery of any attorneyâs fees to Oracle, such fees should not exceed $14.47 million.
The matter is now under consideration for determination by the District Court.
Rimini reserves all rights, including appellate rights, with respect to the Rimini II litigation, including any award of attorneyâs fees and taxable cost to Oracle.
So in summary, today, there are currently three Rimini II post-trial litigation matters still before court.
One, a deal of the Rimini II findings known as the merits appeal and the Rimini II injunction before the Court of Appeals.
Two, a motion to further stay the Rimini II injunction pending a decision under Riminiâs appeal of the injunction, which is also before the Court of Appeals.
And three, litigation before the District Court over Oracleâs requested recovery of certain of their attorneysâ fees and costs related to the Rimini II case that is on appeal.
With respect to the Rimini II merits appeal and appeal of the Rimini II injunction, all briefs have been filed and the Court of Appeals has currently set the date of June 5, 2024, to hear oral arguments.
For additional information and disclosures regarding the companyâs litigation with Oracle, please see our disclosures in the companyâs quarterly report on Form 10-Q filed today, May 2, 2024, with the US Securities and Exchange Commission.
Please also note that, at this time, we are still unable to provide material additional information beyond the disclosures and statements in our press releases, filings with the SEC, and court filings nor provide guidance with respect to future financial results, nor are we able to provide additional commentary related to the pending Oracle litigation and potential impacts of the Rimini II injunction because the matters are still before various courts and the outcomes cannot be predicted.
Summary.
We remain confident that we are continuing to take the right actions and making the right investments to accelerate growth, increase profitability, enhance shareholder value, and bring our litigation with Oracle to a successful conclusion.
However, if Rimini Street does not ultimately prevail in the litigation matters described above and in our SEC filings, it could have a material adverse impact on our business and financial results.
Now over to you, Michael.
Michael Perica - Chief Financial Officer, Executive Vice President
Thank you, Seth, and thank you for joining us, everyone.
Q1 2024 results.
Revenue for the first quarter of 2024 was $106.7 million, a year-over-year increase of 1.2%.
The clients within the United States represented 50.4% while international clients represented 49.6% of total revenue for the first-quarter 2024.
We note that, for the first quarter of 2024, our total revenue measures on a constant currency basis was negatively impacted by 0.8% due to FX movements.
Annualized recurring revenue was $415.8 million for the first quarter, a year-over-year increase of 1.8%.
Revenue retention rate for service subscriptions, which makes up 97.4% of our revenue, was 89%, with more than 76% of subscription revenue non-cancelable for at least 12 months.
Billings for the first quarter were $74.1 million compared to $93 million for the prior year first quarter, a decrease of 20%.
Unfavorable FX movements reduced first-quarter 2024 calculated billings by $3.1 million.
Gross margin was 59.8% of revenue for the first quarter compared to 62.7% of revenue for the prior year first quarter.
On a non-GAAP basis, which excludes stock-based compensation expense, gross margin was 60.3% of revenue for the first quarter compared to 63.1% of revenue for the prior year first quarter.
Gross margin declined during the back half of 2023 and Q1 2024 as a result of continued investment in and expansion of our global engineering team needed to serve new client engagements in advance of related ratable contract revenue recognition.
As noted in previous earnings calls, we are expecting continued gross margin pressure as we scale to meet new client engagements.
Simultaneously, we are also working to improve gross margin by driving efficiencies and leveraging the benefits of growing global scale.
Operating expenses.
While inflationary pressures in high costs are still persistent for skilled labor across all theaters, we continue to attract and retain key talent.
Moreover, our margin performance in light of the pressures highlighted previously, underscores the advantage of our global footprint with centers of excellence in geographies where both the talent and value remain attractive compared to higher-priced talent markets.
Sales and marketing expenses as a percentage of revenue was 36.7% of revenue for the first quarter compared to 32.7% of revenue for the prior year first quarter.
On a non-GAAP basis, which excludes stock-based compensation expense, sales and marketing expenses as a percentage of revenue was 36.3% of revenue for the first quarter compared to 32.2% of revenue for the prior year first quarter.
This yearâs first quarter included the cost for the 2024 sales kickoff training conference where there is not a prior year comparable.
The event was held last October 2022.
General and administrative expenses as a percentage of revenue, excluding outside litigation costs, was 17.2% of revenue for the first quarter compared to 17.3% of revenue for the prior year first quarter.
On a non-GAAP basis, which excludes stock-based compensation expense and litigation costs, G&A was 15.7% of revenue for the first quarter compared to 16.2% of revenue for the prior year first quarter.
We are seeing a good year-over-year improvement in G&A spend due to some restructuring measures, and the initial substantial investments that were required to develop and launch our expanded portfolio of solutions are largely completed.
However, G&A expenses as a percentage of revenue are expected to remain elevated compared to our peers due in large part to the ongoing cost for in-house legal and compliance teams and other costs made necessary by our ongoing Oracle litigation and compliance activities.
Net outside litigation expense was $2.9 million for the first quarter compared to $2.7 million for the prior year first quarter.
Our non-GAAP operating margin, which excludes outside litigation spend and stock-based compensation, was 8.3% of revenue for the first quarter compared to 14.6% for the prior year first quarter.
Net income attributable to shareholders for the first quarter was $1.3 million or $0.01 per diluted share compared to the prior year first quarter of $0.06 per diluted share.
On a non-GAAP basis, net income for the first quarter was $6.8 million or $0.08 per diluted share compared to the prior year first quarter of $0.12 per diluted share.
Adjusted EBITDA, defined in our press release, was $10.7 million for the first quarter or 10% of revenue compared to the prior year first quarter of 15.7% of revenue.
Balance sheet.
We ended the first-quarter March 31, 2024, with a cash balance of $129 million compared to $135 million of cash and investments for the prior year first quarter.
On a cash flow basis, for the first quarter, operating cash flow increased $11.1 million compared to the prior year first quarter of $8.6 million.
FX headwinds reduced operating cash flow by $4.4 million.
Deferred revenue as of March 31, 2024, was $254.3 million compared to deferred revenue of $287.4 million from the prior year first quarter.
Backlog, which includes the sum of billed deferred revenue and non-cancelable future revenue, was $556.9 million as of March 31, 2024, compared to $556.1 million for the prior year first quarter.
Subsequent event.
On April 30, 2024, Rimini Street refinanced its outstanding term loan, of which $70.9 million was outstanding with a new five-year senior secured credit facility comprised of a $75 million term loan and a $35 million revolving line of credit at rates of SOFR plus a rate in the range of 2.75% to 3.5%.
The revolving line of credit was undrawn at closing.
Capital One led the financing that includes lenders, US Bank and TD Bank.
Effective April 30, 2024, the interest rate swap agreement was amended in connection with the 2024 credit facility to match the new five-year term.
Business outlook.
The company is continuing to suspend guidance as to future financial results until there is more clarity around impacts from current litigation activity before the US federal courts in the companyâs ongoing litigation with Oracle.
For additional information and disclosures regarding the companyâs litigation with Oracle, please see our disclosures in the companyâs quarterly report on Form 10-Q filed on May 2, 2024, with the US Securities and Exchange Commission.
This concludes our prepared remarks.
Operator, weâll now take questions.
Operator
(Operator Instructions) Brian Kinstlinger, Alliance Global Partners.
Brian Kinstlinger Kinstlinger - Analyst
Great.
Thanks for taking my questions.
Iâm going to start with a few on expenses.
I looked at the Q and the text described cost of goods or services being increased as a result of a 20% increase in the head count.
With the 1% year-over-year revenue growth, I know youâre investing in business offerings, but why a 20% increase in the head count on cost of services?
Iâm just not quite sure why weâre hiring so aggressively.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Sure, Brian, itâs Seth.
First of all, the investments that weâre making are global.
Getting a managed service business plus our security business, our interoperability business, our observability business, our consulting business, infrastructure up and running globally means that as we bring on new customers, youâre not getting scale yet.
Every new customer in the managed service side, and a lot of those particular products I mentioned, require the addition of a new staff.
So weâre not yet at a scale where we start to see returns from a single staff member generating multiple customers worth of revenue.
So itâs going to be a while.
Again, because every time you add a new country, we have to add new people with different languages.
Itâs a costly structure.
Brian Kinstlinger Kinstlinger - Analyst
Yes.
Look, I would just say, thereâs no answer to it, but your new countries, I guess, or new regions, but your customer count's up 40%, which is 1% year over year.
So to me, thereâs a little bit of disconnect there.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Well, but remember, Brian, a lot of that is weâre doing a lot of cross-selling of those services into the existing customers.
So youâre not going to see increased client count.
And as we mentioned in prior calls, part of the challenge we have to do now is pivot back to more new logo growth.
As we added these new products and services, our sales team were anxious to get this back into customers who wanted to buy these services, which, of course, lowers your growth in the new logos, and thatâs what youâre seeing.
Brian Kinstlinger Kinstlinger - Analyst
Okay.
Thanks for the clarification in the sales event that inflated sales and marketing for the quarter.
Are there any other quarters where you expect thereâs going to be outsized expenses related to sales events?
I guess calling out anything you know would be helpful as you see this year seasonally on expenses.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Well, the SKO, which, of course, is common for most companies to go through, because weâre global and weâre bringing people from 21 countries, theyâre pretty expensive events.
As we said, this one was somewhere in the $4.5 million range or so.
We expect that going forward, weâre going to be having one of these events probably every 18 months.
Weâre not sure we need them every 12 months, thatâs why you had a compare issue.
We didnât have this last Q1.
As Michael had mentioned in his prepared remarks, we had one towards the end of 2022, and so that did create a compared difference between the years.
And if you look at the difference of that $4.5 million plus what we had in the FX losses, especially big with Japan, the combination of those pretty much make up a lot of what youâre seeing in the difference in the numbers.
Brian Kinstlinger Kinstlinger - Analyst
Great.
Last question Iâve got is the retention rate was 89%, which was the lowest since Iâve been covering the stock.
The customer count growth weâve talked about hasnât been strong, and you talked about billings being soft because closing deals became difficult in the quarter at the end.
I guess Iâm just curious, is the value proposition not resonating right now as it did two or three or four years ago with prospective customers?
To me, the message makes so much sense.
OEM maintenance agreements are much higher cost.
Youâre getting better service and weâre in a super high inflationary period.
So I guess Iâm trying to understand how it all ties together.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
No, Brian, I donât see any change in demand, as I mentioned in my remarks.
The demand market is strong.
What weâre watching here is really with the rollout of an entire suite of products.
This is a process.
It is a journey, and itâs taking us a while to get all these products out there.
We had some distraction away from selling the core product.
And I think youâve seen this in many other companies, when you add in a whole bunch of new products to sell, you get the shiny new object problem as we say, where the sellers go off and sell a lot of the new products, but they slow down in selling the core product because they lose focus.
Weâre in the process of refocusing everyone back to the core product, our support replacement for Oracle and SAP, and getting them refocused there and getting it back out in the market.
At the same time, we had the largest number of sellers weâve ever had in Q1.
We had 84, 85 sellers on the ground and thatâs 20% more than prior plus turnover.
So we had quite a few sellers who have never sold our core product at all, which is the most complicated of all of our products.
So I think a combination of those pieces pulled together led to what we saw in Q1.
Those deals not developing as well as we had hoped they would and planned and had forecasted for Q1 was one problem, and then not getting them over the line by the time we got to the end of the quarter.
So we had a bunch of slipped deal issues.
Now some of those deals were lost, some of those deals were pushed to the next quarter, some of them were pushed to the next fiscal year for another Q1 run.
So again, the combination of all of that led us to where we were in the quarter.
Operator
Daniel Hibshman, Craig-Hallum Capital Group.
Daniel Hibshman Hibshman - Analyst
Hey, guys.
Thanks for taking my questions.
This is Daniel on for Jeff.
Maybe just on the bookings, billings, and the weakness there, down 20% year over year.
Just any thoughts on were there any common themes in terms of where that was concentrated to weakness either by platform, by geography, et cetera?
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Sure.
I think youâve got some weakness that came out of Japan, some weakness that came out of Australia, and the biggest area of weakness was in the United States.
And so the combination, again, of those three is really where we wound up with the challenges.
There were certainly bright spots across the world.
We did some fantastic deals in the quarter, some great brands that came in.
We just didnât have the volume because of those slipped deals.
We also didnât see the ASPs were down a little bit on the quarter.
And I think a combination of the ASPs, the deal slippage, those really led to where we were in that negative 20%.
Daniel Hibshman Hibshman - Analyst
Okay.
Thanks.
Thatâs helpful.
And then in terms of the trends with retention and the slight dip there as well, are the challenges there the same as in bookings that is like you were talking about out of Japan, Australia, US, et cetera?
Or is that sort of a separate set of challenges?
Just anything different youâd call out there again in terms of platform or geography.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
I think weâve seen some of the -- we had some large deals that rotated out.
And certainly, when you look at a revenue retention rate because youâre looking in arrears 24 months, it will take 12 months to cycle through.
So a lot of what you saw in the reduction in the revenue retention rate was really old news.
It was rearview mirror from Q4, where we had a few larger losses of clients.
Actually, it was really more contracts where all those clients continue on with other contracts, but the total losses were starting to show up, and theyâll be with us for a few more quarters.
Daniel Hibshman Hibshman - Analyst
Okay.
And then just last of all on the gross margins and how we should think about those in the hiring and buildout for Rimini ONE and the other product suites.
Should we view gross margins from this quarter as sort of a good baseline?
Or I take it the build out there is going to be continuing over the next few quarters.
Maybe just any sizing, Michael, of how we should build that model, what kind of level of headwind weâre talking about?
Michael Perica - Chief Financial Officer, Executive Vice President
Unfortunately, weâre getting into the realm of guidance there, and we canât speak going forward.
But I would just highlight my comments, prepared remarks from the script, where the pressures in these issues we expect to continue.
However, this is mainly mix associated, I will add that, and we do have our new solutions that are ramping, and we are certainly very deep into continuous improvement, and weâre making improvements each and every day, and we watch this and work very hard at these new solutions.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Iâll just add to that that the overall guidance that we had given in the past, not current guidance since weâre not giving it.
But our overall historic guidance has been to a long-term gross margins in the 60% range.
So again, just take that for what itâs worth.
Daniel Hibshman Hibshman - Analyst
And actually, maybe Iâll just slip one last one in.
There's a new CRO.
Just any thoughts you can share for us in terms of his mandate and what any focus would be in terms of any changes?
Or any particular new direction contemplated with the hire?
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Sure.
I think as weâve all talked about on these calls, and, of course, in other forums as well.
North America, especially in the United States, is 50% of our revenue pool.
We want to focus on getting that 50% performing much better than it has over the last few years.
That is his number one mandate.
You get North America, you get the United States performing up to the kind of plan that we expect, that would really lift the boat quite a bit to give us the accelerated growth and move us towards back into the higher growth numbers that weâre looking to achieve.
So clearly, United States first, then looking at Australia, looking, of course, then at Japan, making sure that we understand the changes in those markets that we continue to evolve as we grow and introduce those new product lines into those economies.
And then of course, again, time permitting, will be to focus in on the EMEA region, where we just brought in Martyn, whoâs heading it up as the new GM and heâs off and running, and theyâre doing a nice job in the EMEA region.
Operator
Derrick Wood, TD Cowen.
Unidentified Participant
Hi team, this is Jared on for Derrick.
Thanks for taking my question.
Iâm curious how initial reception has been for Rimini Custom.
It seems like a great way to get customers into the door, but curious, especially on how your service team has been handling all these inbounds.
Thank you.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Itâs an interestingly complex launch.
I think those who are in the business understand when you open the door and say, we are the best at providing a support platform of any company out there, challenging the vendors themselves in what we believe is a better platform.
When we take a look at that and say, weâre going to open the door, you bring us what you want us to support you and weâre going to take a look at it, see if we can build a program and then come back to you with a custom bid to manage that, it is complicated.
And we have had strong reception.
Weâve certainly had a lot of customers bringing us their software, other companies by vendors, even other products within the Oracle and SAP world, bringing them to us and saying, can you give me a bid and find a way to keep this software for another 3, 5, 10 years while they think what their next platform might be because companies are moving to expire.
Iâll give you one example.
Probably one of the largest apps that weâve had so far is VMware because of the moves that happened over there with Broadcomâs acquisition.
A lot of customers looking for a solution to their VMware challenge now.
And of course, weâll keep the market appraised if we do indeed launch something in that area.
But I think this is an example where we can come in in a marketplace where there is a sudden demand or a sudden surge and bring our expertise to the table and a solution potentially.
Unidentified Participant
Itâs great color.
I appreciate that.
Iâll just finish up one last question for you guys.
Can you just highlight some of the key drivers for whatâs driving customers into the door and maybe some of the drivers as to why some customers are churning off?
Thank you.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
I think youâre watching customers come to the table as soon as they really have awareness and understanding of what we can do for them.
Rimini Streetâs challenge even over its entire 19 years of history has always been one of awareness, especially more today with CFOs and even CIOs.
And weâve switched our marketing mix.
We used to be about 80% CIO focused in terms of the selling motions and 20% into the procurement or the IT procurement side.
Today, we have a different mix.
We have a 40% focus on the CFO, 40% on the CIO, and 20% on the procurement function and that really represents the fact that thereâs so much financial pressure within organizations and the CFOs are where those return on investment decisions are often landing.
And letâs not forget, 50% of CIOs report to CFOs.
And so I think youâre watching a sea change even within Rimini Street, the clients.
Weâre doing more and more deals at the CFO level than the CIO level.
So there is some transition of buyer taking place within the organizations that weâre doing work with.
And then of course, the CIO combined with the CFO.
And I think our messaging is resonating very, very strongly in the CFO suite on that ROI modeling because everything we do is about ROI.
And of course, the world of CIO, they have different considerations where theyâre looking at different packages and point releases.
Thatâs not the world of the CFO.
And so I think thatâs one key thing youâre watching.
In terms of customers coming and going, there are some natural generational changes.
Of course, you have the natural generational changes in the HCM world, what sort of the workdays as well as the success factor side.
So youâve got a little bit of a SaaS movement in that area as next generation.
And I think weâre also watching, interestingly enough, a reversal of the cloud movement.
Of course, as we all know, new technology, whether thatâs now AI, everyone rushes out the gate, then thereâs rethinking, thereâs regrouping, weâve gone too far in one direction.
Thereâs even companies repatriating back from the cloud into data centers and saving millions.
And so thereâs a lot of movement back and forth.
So I wouldnât point to any one single trend thatâs driving business in or out, but I really do think that this economic situation -- look at retail alone, look at how many retailers are going bankrupt, how much pressure there is on the lower end of the market, not just what we used to see in the midrange.
So I do think that there is a lot of financial pressure that will drive and build even more demand for us going forward.
Operator
Brian Kinstlinger, Alliance Global Partners.
Brian Kinstlinger Kinstlinger - Analyst
Great.
Thanks.
First of all, you suspended guidance.
Do you think thereâs been an impact to deal closings or retention related to litigation?
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Itâs hard to say, Brian.
I donât think we have data that would really give you a solid support one way or the other.
I think it would be natural to assume that some level of impact happens in the sales side related to just the back and forth litigation with Oracle, especially on the Oracle side.
Iâm not sure as much on the SAP side is affected by the back and forth with Oracle, but it is something weâve had for 14 years.
Of course, it ebbs and flows depending on whatâs happening with the court.
Weâre in a pretty -- weâd consider it to be a high litigation point right now because we do have multiple things happening at the appellate court, at the district court, thereâs an injunction in the mix.
This is exactly why we suspended guidance because some of them are very significant issues before the court, and how the court decides can have a varying impact to us.
And so we felt that we really couldnât give reliable guidance ranges given all thatâs appending before the court.
And so yes, I would have to say that I am confident just reality that thereâs some impact to sales.
Brian Kinstlinger Kinstlinger - Analyst
Okay.
My last question, maybe for Michael, is how much do you expect to save in annual interest from the refinance?
Michael Perica - Chief Financial Officer, Executive Vice President
So Brian, as we disclosed, we do have our spread that increases by 100 basis points.
So in that regard, itâs slightly higher cost, but weâre resetting the amortization.
So slight movement there in the overall debt service.
Nonetheless, we have the overnight availability for working capital purposes, the revolver, but we have attractively swapped $40 million in fixed.
As we have noted in our Q filing, wasnât in the press release, $40 million of the $75 million term piece.
So we have that fixed in the mid-6% range.
Again, also noting your interest line, we do have the nice offset with our surplus that we have at attractive rates.
So given that we have this fixed portion right and depending on the movement of rates, what you can see, where we have our cash surplus, how we manage that, is how you could think about that line going forward.
Brian Kinstlinger Kinstlinger - Analyst
To be clear, just so I understand, it was a lot, is youâre taking on 100 basis points more of interest in order to have it be more floating given, ultimately, the world thinks that interest rates are coming down and see all benefit over time.
Is that right?
Michael Perica - Chief Financial Officer, Executive Vice President
Yes, thatâs a component as well.
And I also want to note that we have extended five more years.
We were three or five years previously.
So there is a commitment through these institutions for an incremental five years under these terms.
Thatâs a key element as well.
Operator
Thank you.
And there are no further question at this time.
I will now hand the call back to Seth Ravin for the closing remarks.
Seth Ravin - Chairman of the Board, President, Chief Executive Officer
Thank you very much, operator.
And again, I want to thank everyone for joining us for the call.
I want to thank all our Rimini Street colleagues for their efforts in the first quarter as we rollout all these new products on a global basis and continue to serve our customers with such great client satisfaction rates.
I look forward to having you join our next earnings call.
Weâll discuss the second quarter of 2024 and with some third-quarter 2024 performance to date commentary.
Until then, again, wishing you and yours a continued good health and thoughts and continued charitable support, again, for those in need and suffering in harmâs way.
Thank you all very much, and have a great day.
Operator
Ladies and gentlemen, this concludes todayâs conference call.
Thank you for your participation.
You may now disconnect.