雷夫·羅倫馬球 (RL) 2018 Q3 法說會逐字稿

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  • Operator

  • Ladies and gentlemen, thank you for standing by.

  • Welcome to the Ralph Lauren Third Quarter Fiscal 2018 Earnings Call (Operator Instructions) As a reminder, this conference is being recorded.

  • I would now like to turn the conference over to our host, Mrs.

  • Evren Kopelman.

  • Please go ahead.

  • Evren Dogan Kopelman - SVP of IR

  • Good morning, and thank you for joining Ralph Lauren's Third Quarter Fiscal 2018 Conference Call.

  • With me today are Patrice Louvet, the company's President and Chief Executive Officer; and Jane Nielsen, Chief Financial Officer.

  • (Operator Instructions)

  • During today's call, we will be making some forward-looking statements within the meaning of the federal securities laws, including our financial outlook.

  • Forward-looking statements are not guarantees, and our actual results may differ materially from those expressed or implied in the forward-looking statements.

  • Our expectations contain many risks and uncertainties.

  • Principal risks and uncertainties that could cause our results to differ materially from our current expectations are detailed in our SEC filings.

  • To find disclosures and reconciliations of non-GAAP measures that we use when discussing our financial results, you should refer to this morning's earnings release and to our SEC filings that can be found on our Investor Relations website.

  • And now I will turn the call over to Patrice.

  • Patrice Jean Louis Louvet - President, CEO & Director

  • Thank you, Evren.

  • Good morning, everyone, and thank you for joining today's call.

  • We are pleased to report better-than-expected results for the third quarter as we continued to execute on our key initiatives, especially during the important holiday season.

  • We still have a lot of work to do to return to industry-leading revenue and earnings growth, but these results give us confidence that we're on the right track.

  • If you recall from our last call, we're focused on reigniting growth while continuing to drive productivity, and it is this balance that will create value for our shareholders.

  • To do so, we're executing against 4 key initiatives: first, elevating our brand by improving quality of sales, distribution and product; second, evolving our product, marketing and shopping experience to increase our reach and appeal with new consumers; third, expanding our digital and international presence; and fourth, working in new ways to drive productivity and agility.

  • Let me take you through the progress we've made across each in the third quarter.

  • Starting with our first key initiative, elevating our brand by improving quality of sales, distribution and product.

  • In the third quarter, we continued to reduce our discount rates and increase our average unit retail.

  • AUR was up 4% across the company's direct-to-consumer network, similar to the first half of the year.

  • Our North America holiday sales were ahead of our plans, even with reduced promotions versus last year.

  • Importantly, this was achieved in the context of a marketplace with high levels of promotional activity.

  • We continue to improve the quality of our distribution by closing unproductive doors and reducing off-price penetration within wholesale.

  • This contributed to a 250 basis point increase in our adjusted gross margin, building on our gains from the first half of the year.

  • We're also making progress in improving quality of product, as we reallocate more of our production volume to a network of factories that consistently deliver superior quality.

  • Moving on to our second key initiative, evolving our product, marketing and shopping experience to increase our reach and appeal with new consumers.

  • Within product, our strategy has the following 5 key elements: drive a much more disciplined assortment; focus on our icons; renew our core items to create more appeal with today's consumer; develop interest through newness and innovation, including limited editions, capsule collections and personalization to inject energy and excitement into our brand; and finally, drive underdeveloped categories that have high potential.

  • I want to share a few ways we're progressing across these elements from the third quarter.

  • Starting with assortment discipline.

  • This season had a double-digit reduction in the number of SKUs as we continue to cut the unproductive tail, driving clarity of message, increased productivity and higher sell-throughs.

  • Furthermore, year-to-date, revenue per SKU is up 18%, and gross profit per SKU is up 23% to last year.

  • The focus on our icons was evident in our fall and holiday assortment.

  • Our Polo Bear sweaters and novelty items, embellished with our iconic symbols like our crest logo and downhill ski racer graphic, were among our best sellers for the season.

  • Our renewed core items were also key to our seasonal performance.

  • The sales trend in Polo, our largest brand, improved in both men's and women's apparel.

  • This is a result of the work Ralph and our creative teams have been doing to elevate and evolve our core product with increased functionality and refreshed fabrics, silhouettes and color palettes.

  • Some of our best performers included those with additional functionality, such as washable merino sweaters, outerwear with seem seals and denim and chinos with stretch.

  • We saw increased full-price sell-through with higher AURs and gross margins versus last year.

  • When it comes to developing interest through limited editions and other innovations, this quarter, we built on the success of our Create-Your-Own pilot at the U.S. Open by extending it to our Prince Street store in New York City and RalphLauren.com.

  • This initiative provides consumers with the opportunity to create a one-of-a-kind personalized design in-store and online.

  • We're seeing good traction.

  • At Prince Street, we saw incremental sales, improved conversion and higher gross margin.

  • Early indications also show that consumers purchasing customized products are typically younger and new to our retail store channel.

  • On RalphLauren.com, custom items were in the top-selling styles in their categories for both men and women.

  • Lastly, in product, we're focusing on underdeveloped categories that have significant growth potential across our brands.

  • One of these categories is denim.

  • Based on recent consumer research, we believe that we have a clear basis to win in this category.

  • For the fall and holiday season, we were pleased to see the traction in denim, with updated fits, washes and lighter weights.

  • Our denim business is up 8% year-to-date, with improved gross margins.

  • So as you can see, we're making encouraging progress across multiple fronts on product.

  • But there's still more work to do ahead of us.

  • Moving on to marketing.

  • Our strategy to increase reach and appeal with new consumers has the following 4 key elements: adopt a more consumer-centric approach; shift marketing investments to the channels that matter most to our consumers; drive greater integration across consumer touchpoints; and finally, put more emphasis on marketing measurement and analysis.

  • We are developing deeper knowledge of consumer behaviors and being more precise about how we engage specific consumer groups.

  • This will enable our marketing investments to be more effective and efficient.

  • In order to expand the brand's reach globally and increase consumer demand, we are shifting to more digital and more social platforms, with a focus on influencers and strategies that drive traffic to our e-commerce channels.

  • As an example, in the third quarter, on Singles' Day in China, we partnered with celebrity Chinese model [He Sui] to introduce the Polo Bear Limited edition on Tmall.

  • This event attracted more than 100 million live views and impressions on TV and social media across China.

  • We're also experimenting with new channels to drive further engagement with the younger consumer.

  • For example, we launched our first-ever Snapchat activation as part of our Create-Your-Own product customization promotion.

  • We expect to build on the momentum we are seeing on digital platforms.

  • Our Instagram followers are up 40% over the last year, and our WeChat fan base is up 50% over the last 3 months.

  • When it comes to influencers, we believe in investing in long-term relationships with those who have an authentic connection to the brand and influence the areas of culture that matter most to our audiences.

  • We built on our influencer and celebrity coverage in the third quarter, with dressing activity including Gigi and Bella Hadid, Jennifer Lawrence, Blake Lively, JLo, Chance the Rapper, Zendaya, and Jessica Chastain, as well as Fan Bingbing, Karen Mok, [GEM] and JJ Lin in Asia.

  • An illustration of greater integration across consumer touchpoints this quarter has been the holiday Polo Bear campaign.

  • We created a consistent experience for the consumer as we integrated the message across product, digital media and our sales channel.

  • We featured our iconic Polo Bear across store windows globally, in video content on social media and through collaborations with influencers.

  • Finally, in terms of upgrading our shopping experience, we continued to invest in our store environments in the third quarter.

  • In wholesale, we refreshed a number of our shops and have seen improved sales and margin trends versus control doors and pretest trends.

  • This activity will continue in partnership with our key customers.

  • In retail, refreshes and renovations are elevating the store environment, especially in our factory stores, driving improved gross margins ahead of our expectations.

  • We have more of these projects in the pipeline for fiscal 2019.

  • Moving on to our third key initiative, expanding our digital and international presence.

  • Last quarter, I spoke in detail about our growth potential in Asia, specifically in China.

  • We had strong performance in China in the third quarter, which Jane will review in a moment.

  • This quarter, I want to highlight our digital initiatives.

  • It goes without saying that digital is critical to our future growth as the consumer continues to shift online.

  • This shift is not only for purchases, but is a whole ecosystem of touchpoints, from product research to product reviews, and ongoing brand interaction through social media, digital marketing and digital-owned content.

  • Across the company, we are pivoting to a digital-first mindset in order to position our businesses to win in the new digital world.

  • On the e-commerce front, our strategy has 3 pillars: one, our directly operated websites; two, department store websites; and three, digital pure players.

  • Starting with our directly operated websites.

  • RalphLauren.com is our digital flagship, and our vision is to make it the best, most elevated expression of our brand.

  • To deliver that vision, we've been significantly pulling back on the level of deep discounting to improve quality of sales.

  • In fiscal 2018, we're driving nearly 700 basis points of reduction in the penetration of third- and fourth-markdown sales in our North America e-commerce business.

  • We also recently transitioned our U.S. site to a new technology platform that offers a better mobile experience and functionality, like improved search and a more seamless checkout process.

  • We will continue to add functionality, like customer reviews, chat and personalization, and are beginning to upgrade the creative look and feel of the site to build a richer experience and capture new consumers.

  • In fiscal 2018, we estimate that our global directly operated e-commerce business will generate approximately $380 million of revenue.

  • As we look forward to fiscal 2019, with our new site in place and the major promotional pull back behind us, our goal is to start to build quality traffic and grow revenue on our U.S. site.

  • The strategy for our digital flagship is to emphasize brand experience, develop digital content around RalphLauren.com that drives deeper consumer engagement and conversion, as well as offer more omnichannel services like pickup and return in store.

  • Moving on to department store websites.

  • This business is healthy and growing.

  • We've been gaining market share in key categories at our key partners.

  • The penetration of the department store dot-com business to our total department store sales is in the high teens and growing.

  • Going forward, in order to accelerate share growth, we will collaborate even more closely with key partners to leverage consumer insights to better reach and convert traffic.

  • Lastly, on digital pure players.

  • This is the fastest-growing part of our e-commerce presence, and it allows us to attract younger consumers into the brand.

  • We're partnering closely with our pure-play customers on marketing events, optimizing search and other data analysis to drive higher traffic and conversion for our brands.

  • Our pure-play business is more developed in Europe than other parts of the world, as we've been building relationships with key players for a number of years there.

  • We currently sell through over 40 online retailers in Europe, including Zalando, Boozt, ASOS, YOOX and MR PORTER.

  • In Asia, our network is developing, and we are focus on driving a full-price strategy with limited discounting.

  • We currently work with 11 pure players, including Tmall, JD.com, WeChat, ZOZOTOWN and THE ICONIC.

  • In the U.S., we're beginning to launch with new brand-appropriate sites, having added 7 year-to-date, with several more to come in the fourth quarter.

  • As we explore pure-play opportunities, what's most important to us is that the brand is presented appropriately and pricing integrity is maintained.

  • We prefer the marketplace model where we have control over how we show up to the consumer.

  • On these sites, we have created digital shop-in-shop environments with a consistent brand experience, tailored product stories and an assortment that is carefully curated by our merchants.

  • As we look across department store dot-com and pure players, we're on track to generate approximately $580 million of global sales at retail in fiscal 2018.

  • This is up approximately 9% to last year, and we expect this channel to continue to grow as a percentage of our mix going forward.

  • To support our digital expansion, we're investing in our talent and infrastructure.

  • Last week, we announced a number of significant changes in our digital organization, including the appointment of new senior leaders with strong backgrounds in critical technology and e-commerce positions, as well as our first-ever Chief Digital Officer, Alice Delahunt.

  • Alice joins us from Burberry, where she served as Director of Digital Marketing and led digital innovation.

  • She will be responsible for elevating our global digital platforms and enhancing the consumer experience across all digital channels to drive acquisition, conversion and retention.

  • She will report directly to me as a member of the executive leadership team.

  • These are just a few of the important steps we're taking to enhance our digital and e-commerce capabilities and build out the platform.

  • As we evolve and expand our work across digital, we expect the profitability of our digital operations to improve over time as we leverage our fixed cost asset base and drive productivity initiatives.

  • So, in closing, as I mentioned earlier, while we still have a lot of work to do to reach industry-leading revenue and earnings growth, I believe we're moving in the right direction with a clear focus on initiatives that will reignite quality growth and continue to drive productivity across our business.

  • Ralph and I are deeply committed to evolving how our iconic brand is experienced and expressed across all the consumer touchpoints.

  • And we are proud of our organization that is coming together as one team, focused on the consumer, driving superior execution across our key priorities.

  • With that, I'll turn it over to Jane, and I'll join her at the end to answer your questions.

  • Jane Hamilton Nielsen - CFO

  • Thank you, Patrice, and good morning, everyone.

  • Our third quarter results were ahead of our expectations and showed continued progress on resetting the business to a healthier base.

  • Our quality-of-sales improvements are delivering higher AURs, lower discounts, expanded gross margins, higher inventory turns and significant growth in free cash flow.

  • Our third quarter revenues declined 4% on a reported basis and 6% in constant currency, at the top end of our guidance, as our North America holiday sales were ahead of our plans.

  • I'm proud of our teams for their strong execution this holiday season.

  • They took our learnings from last year, worked across functions from store operations, supply chain and planning to design, merchandising and marketing, to ensure that our consumers saw enhanced product in our stores at a compelling value, with inventory levels that matched demand.

  • These efforts across our teams delivered improved sell-through and higher gross margins, which reduced promotions.

  • For this holiday quarter, adjusted operating margin was 13.2%, up 40 basis points to last year on a reported basis and down 10 basis points in constant currency.

  • This was above our guidance, driven by both better gross margins and lower SG&A expenses as our quality-of-sales initiatives and product performance exceeded our expectations.

  • Adjusted gross margin in the third quarter was up 250 basis points to last year and up 220 basis points in constant currency.

  • The most significant driver of the expanded gross margin was reduced discount rates and promotions.

  • Other drivers of the expansion were favorable geographic and channel mix.

  • We are also seeing the benefits of our sourcing initiatives.

  • Our shorter-lead-time products have lower markdown rates and higher full-price sell-throughs.

  • We remain on track to have 90% of our products on a 9-month lead time by the end of this fiscal year and plan to drive further reductions in fiscal 2019.

  • SG&A expenses were flat to last year in the third quarter, as savings from expense initiatives and store closures funded a 27% increase in marketing spend.

  • The growth in marketing comes after double-digit declines in the first half of this year.

  • Ralph and our creative team have been working collaboratively with our new Chief Marketing Officer, who joined us in April.

  • And we're excited to invest in these campaigns with greater execution in digital and social media channel.

  • For context, our marketing investment for fiscal 2018 is planned to be up slightly to last year.

  • The planned 30-plus growth in the second half balances out the reductions in the first half.

  • Moving forward, our goal is to continue to increase marketing.

  • However, our objective is to fund the majority of the increases through productivity gains in other expense areas in order to achieve our long-term goal of expanding operating margin.

  • Let me now review our segment performance.

  • In North America, revenue was down 11% in the third quarter.

  • However, adjusted operating margin was up 160 basis points, reflecting substantial progress on quality of sales and distribution initiatives.

  • In wholesale, our sales continue to be pressured by our deliberate actions to ensure the health of our brand and to set us up for long-term success.

  • North America wholesale revenue was down 15% in the third quarter as we continued to pull back from the off-price channel and close unproductive distribution in department stores.

  • For FY '18, on a year-to-date basis, our deliberate actions, such as brand exits, off-price wholesale reductions, receipt pullbacks and lower promotional levels account for approximately 2/3 of the North America wholesale declines.

  • Notably, off-price declined in penetration to our total North America wholesale business.

  • The encouraging news is that our Fall/Holiday season sellout performance, while still down to last year, improved from the Spring/Summer season.

  • Furthermore, retailer margins expanded to last year.

  • Importantly, our digital wholesale business continued its momentum, posting both sales growth and market share gains to last year at our key retailers and in our core categories.

  • While there is more work to do, especially in off-price wholesale, we expect improvements in our wholesale revenue trend as we begin to overlap some of the deliberate actions and address the weak underlying demand by evolving our product, marketing and wholesale store environments.

  • In our retail business in North America, holiday sales were ahead of our plans.

  • While our brick-and-mortar comps were still down year-over-year, affected by our quality-of-sales initiatives and weak overall traffic, the 3% comp decline represented a modest improvement in trends.

  • E-commerce comps in North America were down 27% in the third quarter.

  • This was in line with our expectations and was impacted by our transition to a new technology platform in the quarter and by our continued quality-of-sales initiatives.

  • This quarter, we had 11 fewer promotional days versus last year, and we reduced discount depth by at least 10 percentage points.

  • Our deepest discount message was 50% off versus 65% off last year.

  • In addition, we were more targeted in our promotions and excluded customized products, new arrivals and some of our iconic items from the promotions this year.

  • We expect our e-commerce sales in the fourth quarter to be similar to our first-half trends, with more substantial improvements expected in FY '19.

  • Moving on to Europe.

  • Revenue increased 8% on a reported basis and was flat to last year in constant currency in the third quarter.

  • Our team in Europe delivered adjusted operating profit growth, with margins up 270 basis points and up 220 basis points in constant currency, driven by both gross margin expansion and expense leverage.

  • Wholesale revenue in Europe increased 8% in constant currency.

  • The underlying trend of the wholesale business is about flat to last year.

  • However, the quarter benefited from an easier compare due to a shift in timing of shipments in last year's third quarter.

  • Similar to North America, our digital wholesale business in Europe continued to post growth to last year and expanded market share.

  • In the retail channel, constant currency comps were down 8% in Europe.

  • We intensified our quality-of-sales actions and faced challenging traffic trends in our outlet centers, which experienced a double-digit decline in foreign traffic.

  • While this impacted comp growth negatively, gross margin and AUR were both up, and the discount rate was down.

  • Turning to Asia.

  • Revenue was up 7% on both a reported basis and in constant currency.

  • Adjusted operating margin was up 140 basis points and up 10 basis points in constant currency.

  • This quarter had a challenging operating margin comparison in Asia due to the timing of certain expenses in last year's third quarter.

  • When you look at the year-to-date period, adjusted operating margin is up 540 basis points and up 390 basis points in constant currency.

  • As we overlap strong quality-of-sales actions in the second half of last year, our operating margin expansion will continue at a more normalized pace, with top line growth driving operating profit dollar growth.

  • Our team is driving growth in the Asia region while continuing to focus on productivity.

  • Comps increased 3% in constant currency in the third quarter, continuing the positive comp trend from the first half of the year.

  • Comp growth was achieved in the context of strong quality-of-sales initiatives and was driven by increased conversion, a higher AUR and growth in the number of transactions.

  • We expect further comp growth in Asia as we continue to upgrade our distribution network and marketing initiatives to amplify and elevate the brand.

  • We delivered stronger results in China, our key growth market in the region.

  • Total revenue for the quarter was up 28% to last year in mainland China, leading our growth in the Greater China region.

  • We continue to increase our digital efforts and engagement with local influencers and celebrities.

  • Turning to our store fleet.

  • We continue to improve our retail network through the closure of underperforming locations and opening new stores with improved adjacencies.

  • In the third quarter, we opened 15 stand-alone stores and 10 concessions.

  • We closed 3 stand-alone stores and 4 concessions, ending the quarter with 481 stand-alone stores and 628 concessions on a global basis.

  • We opened 10 new points of distribution in mainland China in the quarter, and we're on track to have 60 points of distribution on the mainland by the end of fiscal 2018.

  • At year-end, we expect our stand-alone store count to be up slightly to last year, and our concession network to have a net increase of approximately 10 locations, primarily in Asia.

  • Moving on to the balance sheet.

  • Our balance sheet is significantly stronger than last year and is a reflection of the operational progress we are making.

  • We ended the third quarter with $2.1 billion in cash and investments, up from $1.5 billion at the end of last year's third quarter.

  • Total debt at the end of the quarter was $589 million, flat to last year.

  • Inventory declined 16% to $825 million at the end of the third quarter, and inventory turns improved.

  • We will continue to focus on inventory productivity and matching inventory flows with demand.

  • We generated $828 million of free cash flow year-to-date, up from $625 million in the prior year period.

  • Turning to the dynamic topic of taxes.

  • Our adjusted tax rate for the third quarter was 22% before the impact of tax reform, restructuring and related charges, slightly below our guidance of 23% due to discrete onetime items.

  • On a reported basis, tax reform increased our estimated tax expense for this quarter by approximately $231 million.

  • This is primarily related to the deemed repatriation of foreign earnings and revaluation of deferred tax assets and liabilities.

  • This is a onetime charge that will largely be paid over an 8-year period.

  • We've excluded this from our adjusted EPS of $2.03.

  • Going forward, based on our current interpretation of tax reform, our geographic mix of profits and available information, we estimate that our ongoing effective tax rate will decline by approximately 200 basis points, which equates to an annual net reduction in tax expense of approximately $12 million or $0.15 per share.

  • This is driven by the lower U.S. corporate tax rate, which is partially offset by the nondeductibility of performance-based compensation.

  • For tax purposes, this is based on our FY '18 geographic mix of profits, where about 1/4 of our pretax income is based in the U.S. We will continue the process of refining these estimates as additional information becomes available.

  • Now I'd like to turn to guidance for the full year and the fourth quarter of fiscal '18.

  • As a reminder, this guidance excludes restructuring and related charges and the onetime charge in the third quarter related to tax reform.

  • We are maintaining our constant currency revenue guidance for fiscal '18 and raising the low end of our operating margin guidance.

  • We expect revenues to decline 8% to 9% for the year in constant currency.

  • Foreign currency is now expected to have approximately 100 basis points of benefit to revenue growth in fiscal '18 versus previous guidance of 80 basis points of positive impact, given the recent movements in foreign exchange rates.

  • Brand and distribution exits, both in wholesale and retail, account for approximately half the decline, with quality-of-sales initiatives and challenging traffic trends representing the remainder, partially offset by new distribution and product and marketing initiatives.

  • Based on our year-to-date performance, we now expect operating margin for fiscal '18 to be 10% to 10.5% in constant currency, up from previous guidance of 9.5% to 10.5%.

  • Foreign currency is now expected to have 30 basis points of benefit to operating margin for fiscal '18 versus previous guidance for minimal impact.

  • For the fourth quarter, we expect revenues to be down 8% to 10% in constant currency, in line with our expectations.

  • Foreign currency is expected to have approximately 330 basis points of benefit to revenue growth.

  • Revenue in the fourth quarter will be pressured for 2 reasons: first, a planned shift in timing of wholesale shipments.

  • This shift benefited Q3 and will pressure Q4.

  • Second, in retail, a large portion of the March quarter is driven by clearance sales post holiday.

  • To support our quality-of-sales initiatives, we have planned for less clearance inventory, which will limit clearance sales volumes year-over-year.

  • This will more than offset the benefit of the Easter shift in Q4.

  • We expect gross margin to continue to expand in the fourth quarter.

  • However, SG&A rate will see some pressure.

  • While we continue to drive expense reductions, we are also investing in growth initiatives, especially in marketing.

  • In the fourth quarter, our marketing investments will be up even more significantly than the third quarter, and we will be focused on our new spring Polo campaign, featuring our iconic Polo shirt.

  • We will also fully amplify the coverage of our February fashion show and our sponsorship of the Winter Olympics.

  • As a result, operating margin in the fourth quarter is expected to be down 240 to 260 basis points in constant currency.

  • Foreign currency is estimated to benefit operating margin by approximately 90 basis points.

  • We continue to expect restructuring charges to approximate $200 million.

  • However, from a timing perspective, we now expect approximately $130 million in fiscal '18 and roughly $75 million to $85 million of lease-related costs to shift into FY '19.

  • In the third quarter, we recognized $27 million of restructuring and other charges.

  • We now expect capital expenditures for fiscal '18 to be around $200 million, lower than our previous guidance of $225 million, as we shift certain capital expenses into fiscal 2019 and focus on consumer-facing initiatives that have demonstrated a proof of concept and healthy rates of return.

  • We expect our effective tax rate for fiscal '18 to be approximately 23%, below our previous guidance of 25%, and for the fourth quarter to be approximately 3%, due to the lower U.S. federal income tax rate as a result of tax reform and discrete items.

  • When it comes to capital structure and priorities for cash, we are committed to maintaining our strong balance sheet and investment-grade credit rating to provide strategic flexibility, liquidity and access to capital markets.

  • Our first priority is to allocate capital investment to our growth initiatives.

  • Our second priority for cash is to maintain and grow our dividend, followed by potential share repurchases.

  • While we are planning no share repurchases for fiscal '18, we will review our future plans with our Board of Directors at year-end.

  • We are also currently evaluating the impact of the repatriation of our foreign cash under tax reform.

  • In closing, we continue to make strong progress on our platforms for growth and our operational efficiencies.

  • Our balance sheet is strong, and we are growing our cash flows.

  • We are elevating our brand across all channels and consumer touchpoints to ensure that Ralph's enduring vision is translated in a compelling and consistent way.

  • Our teams around the world are laser focused on execution and realizing the value-creating opportunity for all our stakeholders.

  • With that, let's open up the call for your questions.

  • Operator

  • (Operator Instructions) The first question comes from Bob Drbul with Guggenheim Securities.

  • Robert Scott Drbul - Senior MD

  • I guess, on this quarter, we've become accustomed to seeing you guys beat on the margin side.

  • But this is the first quarter in a while that you came in at the high end of the revenue guidance.

  • So I was wondering if you could just elaborate a bit more on the drivers around the top line.

  • Patrice Jean Louis Louvet - President, CEO & Director

  • Sure.

  • I mean, yes, as you mentioned, I think we're actually encouraged by our revenue results in the quarter.

  • I think we're really starting to see the early benefits of our key initiatives, right, with a specific focus on elevating our brand by improving quality of sales and quality of distribution.

  • And you heard us give some examples of that.

  • And also evolving our product and our marketing so that we can really expand our reach and appeal with new consumers.

  • And that's starting to play out, obviously early days.

  • We're especially pleased with the in-store executions that our teams delivered in North America during the holiday season.

  • And we also recognize we benefited in the wholesale channel from a more positive sentiment in North America, so we know that's part of it.

  • So I'd say, all in all, progress, but we're also very clear, we still have a lot more work to do in order to get back to high-quality growth and continue the productivity progress that we've done so that we can deliver the shareholder value that everyone expects from this company.

  • Operator

  • The next question comes from Matthew Boss with JPMorgan.

  • Matthew Robert Boss - MD and Senior Analyst

  • So, Patrice, last quarter, you cited quality-of-distribution initiatives, I think you said in the seventh inning, and quality of sale actions is ongoing.

  • I guess to put this into perspective, your guidance for this year is basically to end with roughly a $6.1 billion revenue base.

  • Are you comfortable that this is the trough level?

  • Or just help us to think about -- do we need to think about further shrink prior to regrowing?

  • Just the best way to put into perspective where you're at today with revenues and help us to think about going forward.

  • Patrice Jean Louis Louvet - President, CEO & Director

  • Okay.

  • Most of the key interventions from a distribution and discounting standpoint are happening this fiscal year.

  • So if you look at the interventions we've made in wholesale, full price wholesale, if you look at the interventions we've made in terms of store closures, if you look at the interventions we've made online from a discounting standpoint, most of the big interventions are happening this fiscal year.

  • So I think $6.1 billion is a good starting base.

  • There's still, for us, a question mark as to our exposure in the off-price channel, so that's something that we're working through, and we'll share how we're thinking about it when we get together for the Investor Day in early June.

  • But I'd say in terms of key interventions of quality of sales, quality of distribution, we should be more or less complete by the end of the fiscal year.

  • Operator

  • The next question comes from Simeon Siegel with Nomura Instinet.

  • Simeon Avram Siegel - Senior Analyst of U.S. Specialty Retail Equity

  • Congrats on the ongoing margin and inventory progress.

  • Jane Hamilton Nielsen - CFO

  • Thank you.

  • Simeon Avram Siegel - Senior Analyst of U.S. Specialty Retail Equity

  • Jane, any thoughts on where the gross margins can go from here and maybe the drivers there?

  • And then just as a reminder, on the EBIT level, the channel and geographic mix shifts, are those accretive or dilutive at this point?

  • Jane Hamilton Nielsen - CFO

  • Could you say the EBIT -- your EBIT question again?

  • Simeon Avram Siegel - Senior Analyst of U.S. Specialty Retail Equity

  • Yes.

  • So I think you get the benefit with the channel and geographic mix shifts, I think it helps the margin.

  • Just on the EBIT level, how does that play out?

  • Jane Hamilton Nielsen - CFO

  • Yes.

  • Okay.

  • So let's start with gross margin.

  • I think you've seen us continuously drive gross margin.

  • The #1 driver is promotion and discount reduction.

  • That is going to continue through next year.

  • The sharp interventions that Patrice talked about will be over, but the quality-of-sales work, reducing discount rates smartly, targeting AIR increases, that work will continue and be a positive for gross margin.

  • Our international growth is also going to be an enduring benefit to gross margin as well as channel shift.

  • As we move into digital and as we move into our own store network, notably in Asia, those are all positive gross margin driver.

  • The magnitude of the benefit that we've had, as we shift out of wholesale and into -- do more -- strongly into direct-to-retail, that gross margin benefit will start to lessen versus what we've seen this year.

  • But in terms of EBIT, which was the next part of your question, our direct-to-consumer EBIT margins benefit from that shift as we leverage growth.

  • So what we're seeing is, in terms of overall EBIT accretion, we're growing our operating margin in Asia.

  • That's a net benefit.

  • We expect that to -- that margin expansion to continue over time.

  • Europe, as it continues the growth, is also EBIT-enhancing; and we're managing through getting better leverage on our fixed costs, notably at corporate, so that overall EBIT margin for Ralph Lauren can expand over time.

  • Operator

  • The next question comes from Kate McShane with Citi.

  • Kate McShane - MD, Head of the U.S. Discretionary and U.S. Apparel and Retail Analyst

  • My question was on Europe.

  • I was wondering if you could break down in a little more detail some of the more macro impacts that impacted the quarter versus some of the company-specific initiatives and factors.

  • And in particular, when it comes to wholesale in Europe, can you help us understand what the comp growth is for that business versus what the opportunity or what growth we saw from the opening of new doors or new accounts?

  • Jane Hamilton Nielsen - CFO

  • Yes, so let me break Europe into the first part of your question and the second part of your question.

  • So what we saw in Europe was some challenging traffic trends, notably in our outlet stores, and we believe that relates to, obviously, what you saw, in the strengthening euro, because we saw a significant drop in foreign tourist traffic, notably into our outlets in Europe.

  • And that was across both our Chinese foreign tourist consumers as well as our Middle East consumers.

  • So we saw those dynamics, again, related largely to the macro of currency dynamics.

  • As I look at Europe wholesale business, the underlying trend for Europe wholesale is about flat.

  • We've had some shipment timing movements that we tried to call out as we'd moved through the year.

  • But as we step back from that, we think the underlying trend is about flat on a comp and on an ongoing basis.

  • Operator

  • The next question comes from Omar Saad with Evercore ISI.

  • Omar Regis Saad - Senior MD, Head of Softlines, Luxury and Department Stores Team & Fundamental Research Analyst

  • Actually, I want to just -- I just wanted to clarify, Jane.

  • In terms of the dynamics affecting the fourth quarter revenue guidance, the planned brand and distribution exits, the ongoing quality-of-sales initiatives, less clearance and the wholesale shift, as we think about what's ongoing and what's kind of specific to the fourth quarter, could you just clarify which one of those we should expect to continue?

  • And then I wanted to ask also about digital.

  • What you're -- as you put your brand out there, what you're learning about the brand and where it's really effective and maybe where it's less effective as you put it out there more?

  • Jane Hamilton Nielsen - CFO

  • Great.

  • Why don't I take the Q4 guidance, and then I'll turn it -- let Patrice answer your digital question.

  • So as I -- as we look at Q4 guidance, and we look at what's happening, the Denim & Supply brand exits starts to abate in the fourth quarter.

  • We're still heavily into the reset of our RL.com site from a pricing standpoint.

  • So in the third quarter, we've overlapped the transition of the platform.

  • But we expect the impact of repricing, which you saw in the first half of the year, to continue on a trend basis.

  • We'll be at the tail end of the majority of our distribution exits, so that's about a constant pressure point in Q4 in terms of our reset actions.

  • And then just as I think about Q4, what's going on there specifically, there are 3 things.

  • One is, you know that we have an Easter shift, which is a benefit of about an overall comp point in the fourth quarter.

  • The 2 other mitigating factors are wholesale timing shipments that we called out.

  • That's worth about -- that's about a pressure of a -- 1 to 2 comp points.

  • And then what we called out is that we're going to be less heavy into clearance this fourth quarter, because we're not moving significant inventory goods into the clearance season.

  • Now what you've seen is we've raised our gross margin guidance and -- but it's slightly -- it's sitting about 1 point of comp pressure in the fourth quarter.

  • So those are the ongoing reset dynamics and then the specific dynamics to the fourth quarter.

  • Patrice Jean Louis Louvet - President, CEO & Director

  • On your digital question, maybe let me break it down into kind of e-commerce and the brand-building piece.

  • So on e-commerce, if you look at the 3 channels that we're approaching here, first of all, as far as our own site is concerned, this past quarter was a reset quarter as we transitioned to the new platform, continue to significantly reduce discounts.

  • I don't know that we can draw any major conclusions yet from this past quarter.

  • I think we've got more learnings as things stabilize from the platform and discounting standpoint.

  • As far as wholesale dot-com is concerned, we're actually really pleased with the progress we're making, both here in North America and around the world, where we're seeing consumers respond really nicely to our presence online with our wholesale partners.

  • As we mentioned, we're growing share and the share of that business for us is increasing.

  • As part of our total wholesale business.

  • It's currently in the high teens.

  • I expect it to continue to grow.

  • So very encouraged there.

  • I think we've got nice momentum that we now need to continue to fuel.

  • And I feel good about the partnership that we have with our key wholesale partners to drive that, to leverage the consumer insights, to have joint marketing activities.

  • The third piece is pure players, which is really honestly more or less new space for us as a company.

  • We're more advanced in Europe than other parts of the world, but we're starting to ramp up in Asia and here as well.

  • And early indications are quite positive, so we're feeling very good about the consumer response we're getting on our pure-play partnerships.

  • So that's the commerce piece.

  • And then as far as the brand building piece is concerned, we actually are seeing a number of things that give us confidence we're on the right track.

  • We quoted, in our prepared remarks, some data on how we're growing our user base or followership on Instagram.

  • We're up 40% versus a year ago over the past year on Instagram, with multimillion-dollar increases.

  • Our fan base on WeChat, obviously, China's an important market for us, is up 50% the past 3 months.

  • So we were seeing good response and good momentum on these platforms.

  • We started to experiment with Snapchat, which is -- I think we all know on this call, appeals to a younger consumer.

  • And the statistics on this one were actually pretty amazing.

  • We achieved -- so we ran a promoted story campaign around our Create-Your-Own initiative or personalization initiative.

  • We did that the past quarter.

  • I think we're one of the first brands actually to partner with Snapchat on native advertising, so we feel good about the fact that we're progressively getting into a leadership position in this space.

  • And just a couple of data points here.

  • We achieved 419 million impressions over that time frame, and we had very strong engagements, 2 million swipe ups, which is the Snapchat's version of a click, which, based on what Snapchat is telling us, is actually a very strong performance.

  • And all of that took our users into our direct e-commerce sites.

  • So we're learning with new tools.

  • We're making progress on existing digital platforms.

  • I think we're encouraged by the progress.

  • But as with everything we're doing, we know we have more work to do.

  • We really want to win with the broad group of consumer segments we're targeting.

  • And obviously, millennials is an important part of that.

  • We're encouraged by some recent data we've actually seen on the brand penetration among millennials, and we're just continuing to drive that journey.

  • And Omar, really in the learning mode, right?

  • I mean, I think the mindset we have as a company here is we want to become a digital-first company, and you've seen some of the organizational changes that we've made to enable that.

  • And we recognize that this is a very a fast-evolving landscape, and that we need to constantly learn and really be in a leadership position in those spaces and platforms that matter most.

  • Operator

  • Your next question comes from Ike Boruchow with Wells Fargo.

  • Irwin Bernard Boruchow - MD and Senior Specialty Retail Analyst

  • You guys mentioned several times in the call regarding your off-price business.

  • I guess, either Patrice or Jane, just could you maybe give us a little bit more color there?

  • Maybe how much is that business planned to be down this fiscal year?

  • Should those declines accelerate or maintain that rate into next fiscal year?

  • Just trying to get a sense of maybe what your off-price penetration today is versus peak and really where you ultimately want that penetration to go.

  • Jane Hamilton Nielsen - CFO

  • Yes.

  • So, as I look at the progress we've made to date, our off-price business is down in the mid-20% range.

  • It's declining as a percent of penetration to our wholesale business.

  • And we know that we want, right now, that trend, that penetration decline, to continue into next year.

  • I think we'll discuss, as Patrice mentioned, more of the magnitude of that as we move into Investor Day.

  • But we know we want this penetration into our whole full-price wholesale business to decline.

  • And it's really about getting back in balance with the role of that channel.

  • It has a very loyal, large consumer base that loves to shop sort of as a treasure hunt.

  • And it can be very powerful [vehicle] for us to liquidate inventory.

  • That's not where we're at today, but that is the role that we like the channel to play within our business.

  • Of course, they're our partners, and we have to make that inventory attractive for them to merchandise and sell and make sure that they don't have broken sizing.

  • But that's really the balance that we'd like to get back in that channel.

  • But good progress this year.

  • We expect continued progress as we close out the year.

  • And it's certainly one of our points of focus us as move forward into next year.

  • Operator

  • The next question comes from Lindsay Drucker Mann with Goldman Sachs.

  • Lindsay Drucker Mann - MD

  • Jane, I wanted to just first clarify something that you had said in your prepared remarks, which I believe was that 2/3 of the decline, I think, in North American wholesale, was related to deliberate actions.

  • So does that imply that, excluding your deliberate actions, that business is running -- has been running down around in the mid-single digits?

  • And then as we think about North American operating profit for the region overall, at what point should we be looking for operating profit to stabilize before then kind of pivoting to growth?

  • So is that an early fiscal '19 event?

  • It seems like with some of the things that you're beginning to lap.

  • Jane Hamilton Nielsen - CFO

  • Yes, Lindsay.

  • So you're exactly right.

  • In terms of what we can measure in our North America wholesale, we know that brand exits, distribution exits, receipt pullback, coupled with lessening promotional levels and frequencies are accounting for about 2/3 of the decline.

  • The remainder gets us to sort of an underlying trend of about mid-single-digit decline in our full price wholesale business.

  • And that's based on traffic.

  • And right now, we're targeting gaining share as we move forward in that channel, knowing that there is -- there are some secular challenges in that channel.

  • In terms of North American operating margin, we do expect, as we come out of these deliberate and intentional pullbacks, that we'll see improved top line trends.

  • And of course, in June, we'll give you more specifics in terms of our expectations on overall operating margin and specifically, for what we expect by country.

  • Operator

  • The next question comes from Rick Patel with Needham & Company.

  • Rakesh Babarbhai Patel - Senior Analyst

  • It sounds like you're accelerating focus on pure-play e-commerce sites here in the U.S. Can you share your thoughts on product segmentation?

  • Maybe you can talk about your strategy in Europe, if that's a good road map?

  • I'm just curious, as we think about the U.S. in the coming quarters, are your new pure-play partners going to have access to the same products as department stores do today?

  • Or will that product be differentiated?

  • Patrice Jean Louis Louvet - President, CEO & Director

  • So, you're right, we are accelerating our focus on pure players around the world, and probably North America is the region where we are least developed, so where we have the greatest opportunity.

  • We're going to approach the overall product lineup with a very broad lens because we have presence across multiple segments, including home, right.

  • So you've probably seen us enter One Kings Lane.

  • We're actually encouraged by the early results on that.

  • So a broad -- that's a broad portfolio.

  • We are keen on making sure we have the right level of differentiation across channels, so we're catering to the specific consumer that's shopping in that specific channel.

  • So we'll have a balance of common products across channels and differentiated offerings.

  • But that's not just true for pure players.

  • That's also true for the way we approach our factory outlets and the way we approach our own stores relative to wholesale.

  • Operator

  • The last question comes from Erinn Murphy with Piper Jaffray.

  • Erinn Elisabeth Murphy - MD and Senior Research Analyst

  • I guess my question first on the North American outlet business.

  • Can you just talk about, from a traffic perspective, how that trended during the holiday quarter?

  • And then just with the stronger euro, are you seeing a return to tourism yet here in the United States?

  • And then I guess, Patrice, for you on China, if you deepen your growth efforts in this market, where is brand awareness, just remind us, from an aided or an unaided perspective today?

  • Jane Hamilton Nielsen - CFO

  • Sure, Erinn, let me just start with the North America outlet trends, and what we're seeing in traffic.

  • We're still seeing -- for the third quarter, we saw traffic decline, although no real significant change to what we've been seeing in the previous quarters.

  • And then overall, we were really proud in our North America outlet stores, that we saw greater conversion at with -- even though we were less promotional and had less discount rates in our North America stores.

  • And that's what drove a portion of the outperformance that we saw in North America outlet, so really a tribute to the team.

  • Traffic, relatively stable and still slightly down mid-single digit.

  • As you look at foreign tourist, what we did see in this quarter was that our foreign tourist traffic was, in North America, specifically, was down.

  • It was down in that high single-digit range, where we had come off the second quarter and saw foreign tourist traffic down low single digits.

  • So foreign tourist traffic was more challenged in the third quarter than in the second quarter, and a little bit better than what we saw in the third quarter of last year.

  • Patrice Jean Louis Louvet - President, CEO & Director

  • And as we talk China and brand awareness, so actually, we've been surprised by the high level of brand awareness in China, given, honestly, our limited store footprint and limited e-commerce presence until recently.

  • We've just completed a pretty broad global analysis, actually, on where the brand stands.

  • So we'll follow up with you in the specific number, but if I remember correctly, we're in the 70s in terms of brand awareness relative to 90% in the U.S. So there's still a 20% gap for -- relative to a market like the U.S., U.K. or Japan, where we've, obviously, been for a much, much longer time.

  • But I think a good starting point to drive the growth of the business.

  • And obviously, as we increase our investments, or we increase our activities with influencers, or as we increase our overall presence there, we're quite confident we can get that number up significantly.

  • Okay, very good.

  • Listen, we're going to call it a day.

  • Thank you all -- for you for joining us this morning.

  • We look forward to talking to you in our next call in May.

  • And then importantly, we look forward to seeing many of you at our Investor Day on June 7 in New York City.

  • So please capture that date in your calendars.

  • And at that point, we'll be in a position to share our perspective, not only on fiscal year '19, but also how we see the road map for the company over the following years.

  • So thanks for calling in, and have a great day.

  • Operator

  • Ladies and gentlemen, that does conclude your conference for today.

  • Thank you for your participation.

  • You may now disconnect.