Regions Financial Corp (RF) 2019 Q2 法說會逐字稿

完整原文

使用警語:中文譯文來源為 Google 翻譯,僅供參考,實際內容請以英文原文為主

  • Operator

  • Good morning and welcome to the Regions Financial Corporation's quarterly earnings call.

  • My name is Shelby, and I will be your operator for today's call.

  • (Operator Instructions)

  • I will now turn the call over to Dana Nolan to begin.

  • Dana Nolan - EVP & Head of IR

  • Thank you, Shelby.

  • Welcome to Regions' Second Quarter 2019 Earnings Conference Call.

  • John Turner will provide highlights of our financial performance and David Turner will take you through an overview of the quarter.

  • The slide presentation as well as our earnings release and earnings supplement are available under the Investor Relations section of our website.

  • Our forward-looking statements disclosure and non-GAAP reconciliations are included in the appendix of today's presentation and within our SEC filings.

  • These cover our presentation materials, prepared comments as well as the question-and-answer segment of today's call.

  • And with that, I will now turn the call over to John.

  • John M. Turner - President, CEO & Director

  • Thank you, Dana, and thank you all for joining our call today.

  • Let me begin by saying, in the face of significant market volatility, we're pleased with our second quarter results.

  • We reported earnings from continuing operations of $374 million, a 3% increase over the second quarter of the prior year, and earnings per share of $0.37, an increase of 16%.

  • We also delivered solid pretax pre-provision income growth compared to the prior year and generated 4% adjusted positive operating leverage.

  • This quarter's results demonstrate our core business remains strong and our focus on meeting client needs is producing sustainable growth.

  • We grew revenue, average loans and deposits and new customer relationships across our markets, while reducing expenses.

  • We're also experiencing success in our priority markets which include Atlanta, Houston, Orlando and St.

  • Louis.

  • For example, in Atlanta, the pace of new account and deposit growth is approximately 2x better than that of the total company.

  • Further, we're outperforming the general market in terms of household account growth in each respective location.

  • Shifting to the corporate bank.

  • In just 6 months, we've added a significant number of new clients across these same markets.

  • Commercial Banking growth has been particularly strong in Houston where pipelines for credit and deposits are at an all-time high.

  • Although it's early, we believe these facts provide evidence that our investments for growth are paying off.

  • We remain focused on those things we can control and we continue to feel very good about our future.

  • We are largely complete with our hedging strategy that we began about 18 months ago.

  • These instruments will provide stability to our net interest income and net interest margin.

  • Dave will spend some time discussing the details of that strategy in just a moment.

  • We also remain well positioned to prudently manage through the next credit cycle because of our ongoing risk mitigation activities, including client selectivity, sound underwriting, rigorous credit servicing and appropriate concentration limits.

  • We remain focused on appropriate capital allocation, balance sheet optimization and risk-adjusted returns.

  • This work led to our exit of indirect auto and insurance and the decision to exit a point-of-sale relationship earlier this year.

  • It also informed our strategic decision to achieve better balance between construction and term commercial lending within our real estate business, another meaningful example of our commitment to build a business that's sustainable over the long term.

  • This quarter, we repositioned a portion of our investment securities portfolio, continue to focus on client selectivity and relationship profitability within our loan portfolios and improved our funding mix.

  • These actions will help support net interest income and the net interest margin going forward.

  • Despite recent market uncertainty, the economy still feels pretty good.

  • And while our customers are more cautious than they were just a few months ago, they maintain a positive outlook and most continue to expect better performance this year than last.

  • Many of our customers have a backlog of orders with the biggest challenge being an insufficient supply of skilled labor.

  • Fundamentally, the domestic economy remains solid and credit quality continues to reflect relatively stable performance with some continued normalization.

  • And while lower interest rates support continued economic expansion, they will certainly pressure future revenue growth.

  • To respond, we will continue to build on the momentum we've established through our Simplify and Grow initiative to make banking easier, accelerate revenue growth and importantly, become more efficient and effective.

  • Should the market's current path for lower interest rates persist, with short rates declining in the second half of 2019 and remaining at lower levels into 2020, and the economy softening faster than we expect, achieving some of our long-term financial targets will be challenging.

  • That being said, we remain committed doing all we can to appropriately adjust our plans and to respond.

  • So to summarize, this was another solid quarter for Regions.

  • And despite the market volatility and uncertainty, I feel good about where we are today and believe we're well positioned to generate consistent and sustainable long-term performance throughout all phases of the economic cycle.

  • With that, I'll now turn it over to David.

  • David Jackson Turner - Senior EVP & CFO

  • Thank you, John.

  • During last quarter's call, we spent time talking about certain balance sheet optimization efforts that were either underway or actively being developed.

  • And today, I want to spend a few minutes highlighting the results of those efforts.

  • When we say balance sheet optimization, we're referring to the strategies we execute every day to challenge the efficiency of our balance sheet in order to maximize net interest income and margin as well as overall profitability and returns.

  • This quarter, adjusted average loans grew approximately 1%.

  • As you may recall, late last quarter, we experienced loan growth from certain large corporate customers that while high in quality, generated thinner spreads.

  • We anticipated some of these customers would choose to refinance in the capital markets.

  • Although we have experienced some movement, the moderation in loan growth this quarter was primarily due to our continued focus on client selectivity and overall relationship profitability.

  • As John mentioned, the loan demand in our markets remained reasonably healthy, but maintaining our disciplined approach impacted overall balance growth.

  • We remain focused on risk-adjusted returns and are not interested in trying to outgrow the economy by pursuing nominal loan growth for short-term benefit.

  • With that said, we continue to expect full year growth in average adjusted loans to be in the low to mid-single digits.

  • During the quarter, we also executed strategies to better optimize our securities portfolio.

  • We reduced the overall size by approximately $1.5 billion through a combination of maturities and sales.

  • We also sold another $2.8 billion of lower-yielding securities and reinvested those proceeds into higher-yielding securities, improving our yield run rate by 8 basis points while recognizing approximately $19 million of net losses.

  • The new securities were selected to ensure appropriate prepayment protection with a focus on improving performance in a declining rate environment.

  • Turning to the liability side of the balance sheet.

  • Average corporate segment deposits decreased 3% during the quarter and included seasonal declines within public fund accounts as well as an intentional exit of approximately $700 million of higher-cost deposits that were added during the first quarter to support loan growth.

  • Despite this reduction, total average deposits still increased approximately 1% driven primarily by growth in consumer.

  • Exhibiting the strength of our core deposit franchise, average consumer deposits increased $1.3 billion and importantly, average noninterest-bearing consumer deposits increased almost $600 million.

  • These optimization strategies also triggered a reduction in wholesale funding needs during the quarter.

  • Average FHLB advances are down approximately $1 billion compared to the prior quarter.

  • So let's look at how this impacted net interest income and margin.

  • Net interest income was down slightly compared to the first quarter and net interest margin totaled 3.45%.

  • As expected, continued deposit pricing pressure was the largest driver of this quarter's margin.

  • What is important to note, however, is we did see deposit costs peak within the quarter in May and subsequently trend down in June.

  • Our total deposit costs remain one of the lowest in the industry and our cumulative deposit beta for the recent tightening cycle is 29%.

  • Assuming the Federal Reserve begins to ease in orderly increments of 25 basis points, we currently expect an initial deposit beta of approximately 35% at the beginning of a down rate cycle.

  • In addition to deposit cost and after normalizing for days, another driver to this quarter's margin was declining market interest rates.

  • This includes the decline we saw in LIBOR in anticipation of potential rate cuts by the Federal Reserve as well as a decline in long end rates.

  • Currently, the market is pricing in further interest rate declines over the second half of 2019.

  • So let's spend a few minutes looking at how this could impact our results.

  • While reducing deposit cost would provide some relief, using the June 30 market forwards, which include roughly 3 25 basis point reductions, we would expect full year net interest income to be modestly higher than the prior year while fourth quarter margin would approach 3.40%, the low end of our long-term range.

  • However, we would expect the first quarter's margin to expand into the low to mid-3.40s as the benefit of our forward starting hedges begin.

  • Now I want to take some time and walk you through our hedging strategy and its expected financial benefit.

  • Slide 6 contains additional details regarding our use of forward starting swaps and floors along with their anticipated impact to our future asset sensitivity profile.

  • The chart provides a cumulative build of the notional value of our hedges, broken out by the quarter in which they become effective.

  • We are substantially complete with our hedging program and importantly, the bulk of those forward starting hedges become active on January 1, 2020.

  • In addition, these forward starting hedges have maturities of approximately 5 years from their respective start dates.

  • These longer tenors provide better support to future net interest income to the extent rates remain low for an extended period.

  • Because the preponderance of our hedging program is forward starting, many of you may be modeling a negative impact to our future net interest income that will look markedly different 6 months from now.

  • To illustrate the benefit of our future-dated hedges, we have provided the estimated impact to annual net interest income associated with a standard 100 basis point gradual, parallel shock for each future period presented.

  • The table highlights this inverted relationship.

  • As our forward starting hedges become effective, our asset sensitivity is reduced.

  • The key takeaway from this slide is our forward starting hedges will stabilize our interest rate sensitivity profile in 2020 and beyond.

  • So let's move on to fee revenue.

  • Adjusted noninterest income increased 2% compared to the first quarter.

  • Service charges, card and ATM fees and mortgage reflected seasonally higher revenue combined with continued customer account growth and an increase in transaction activity.

  • Wealth management income increased primarily due to sales and market-driven revenue from investment management and trust, combined with higher sales volume from investment services.

  • Within mortgage income, our net MSR hedge impact remained relatively consistent quarter-over-quarter.

  • However, as expected, in a declining rate environment, we are beginning to experience an increase in prepayment decay.

  • Partially offsetting these increases were declines in capital markets, bank-owned life insurance and other noninterest income.

  • The decline in capital markets is primarily due to lower M&A advisory fees and customer swap income.

  • The decline in customer swap income was almost entirely due to market-related credit valuation adjustments tied to customer derivatives.

  • Excluding these market-based adjustments, total capital markets income would have increased approximately 5%.

  • Let's move on to noninterest expense, which continues to be a really good story for Regions.

  • Adjusted noninterest expense increased 1% compared to first quarter.

  • Furniture and equipment expense, outside services and professional fees increased this quarter but were partially offset by a decline in salaries and benefits.

  • A decline in staffing levels of just under 300 full-time equivalent positions combined with a favorable reduction in benefits expense contributed to the decline in salaries and benefits.

  • The adjusted efficiency ratio was 58.3%, unchanged from the prior quarter.

  • Despite success in managing our cost, the challenging revenue environment necessitates even more focus on expense management.

  • One area with expense save opportunity is within corporate real estate.

  • This quarter, we took advantage of market opportunities and sold a large office building in excess of 100,000 square feet.

  • We also made a decision to market the sale of another large office building in excess of 300,000 square feet.

  • These transactions will benefit future occupancy expense and are expected to help us exceed our goal to reduce over 2 million square feet of space by 2021.

  • Additionally, we continue to make significant progress in the digital space.

  • Digital checking account openings are up 53% and digital card production is up 43% year-to-date.

  • The effective tax rate was 19.4% and was impacted by excess tax benefits associated with the vested equity awards.

  • So let's shift to asset quality.

  • Asset quality continued to perform in line with our expectations this quarter and reflected stable performance within a relatively benign credit environment.

  • While some normalization of certain credit metrics continued, overall credit results remained well within the acceptable range of our established risk appetites.

  • Net charge-offs increased to 0.44% of average loans, in line with our expected range of 40 to 50 basis points for 2019.

  • Provision matched net charge-offs resulting in an allowance equal to 1.02% of total loans and 160% of total nonaccrual loans.

  • Nonaccrual loans increased modestly, while business services criticized loans remained relatively unchanged and total troubled debt restructured loans decreased 7%.

  • While overall asset quality remained stable and within our stated risk appetite, volatility in certain credit metrics can be expected.

  • So let me give you some brief comments related to capital and liquidity.

  • During the quarter, the company repurchased 12.8 million shares of common stock for $190 million and declared $141 million in dividends.

  • In June, we announced details related to our 2019 capital plan.

  • We intend to reach our 9.5% Common Equity Tier 1 ratio target in the third quarter and manage at that approximate level going forward.

  • Our capital plan includes the ability to repurchase up to $1.37 billion of common stock.

  • However, the exact amount and timing of repurchases will be determined by actual loan growth and our overall financial performance.

  • We also expect to increase the quarterly dividend within our stated range of 35% to 45% of earnings.

  • The Board will consider this increase at their meeting next week.

  • Our full year 2019 expectations are presented on Slide 11.

  • Assuming the market forward curve at quarter end, we would expect to be at the lower end of our 2% to 4% full year adjusted revenue growth target.

  • Given the uncertain revenue environment, we are increasing our focus on expense management and expect full year adjusted noninterest expense to be stable to down slightly.

  • And we expect to generate positive operating leverage for the year.

  • As John noted, we remained focused on the things we can control, and we are responding to the changing market dynamics as we have in the past.

  • So in summary, we are pleased with our second quarter financial results.

  • We have a solid strategic plan, designed to deliver consistent and sustainable performance throughout any economic cycle.

  • With that, we're happy to take your questions.

  • (Operator Instructions) We will now open

  • (technical difficulty)

  • Operator

  • (Operator Instructions) Your first question comes from Ryan Nash of Goldman Sachs.

  • Ryan Matthew Nash - MD

  • So it looks like you've seen an inflection in deposit cost.

  • Although at 29%, you had one of the lowest beta cycle to date.

  • So you're talking about the NIM approaching 3.40% and then increasing.

  • Can you just talk about how you feel about your ability to bring down deposit cost across retail, wealth and commercial?

  • And then as you think about the sensitivities you've outlined, given all the changing dynamics on the balance sheet, how do you think about the sensitivity to short- versus long-term rates?

  • And then I have a follow-up.

  • David Jackson Turner - Senior EVP & CFO

  • Okay.

  • This is David.

  • So we're encouraged by the reaction in our teams on deposit cost.

  • We clearly are competitive, but we are -- we're able in the month of June, through our actions we took the month before that, to reduce deposit cost a couple of basis points.

  • And we put that in a chart to show you that we expect that to have already peaked.

  • To the extent that we continue to get short-term rates down, that'll give us even more ability to reduce deposit cost.

  • We have about 10% of our deposits are indexed -- 10% of our interest-bearing deposits are indexed.

  • But we also have another 10% of our interest-bearing deposits that are -- have been exception priced, really money-market type deposits that we get to address as rates change.

  • So we can move pretty quickly as the market changes, which gives us some confidence that we continue to hold our margin at that 3.40% level for the remainder of the year even in -- if we get the 2, roughly, 3 cuts that the forwards imply.

  • Ryan Matthew Nash - MD

  • Got it.

  • And maybe as my follow-up.

  • You talked about the environment being challenging and it might be hard to hit some of your targets.

  • I guess if the rate environment does improve, do you think you can still approach the low end of your efficiency and ROTCE targets?

  • And then second, do you expect to continue to be able to generate positive operating leverage even if you don't hit the targets?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • So we made a commitment at Investor Day that we would generate positive operating leverage each year of our 3-year plan.

  • Clearly, the rate outlook put some pressure on that.

  • But we still are committed to generating positive operating leverage.

  • If you recall, the last 3-year plan that we had, the market didn't behave quite like we thought it was going to either and we pulled whatever it took to make sure we met the targets.

  • And so we have confidence in that.

  • Clearly, if we have a persistent low rate environment for this whole 3-year period, that does put pressure on certain of those metrics.

  • But I would like to point out, we're 6 months into our 3-year plan.

  • There are a lot of things that can happen.

  • And so we're confident we have a good plan, that we have the ability to toggle and do what we need to do to continue to improve our financial performance.

  • And we will do that.

  • That was the commitment that was in our prepared comments, both from John and from me.

  • Operator

  • Your next question comes from John Pancari of Evercore ISI.

  • John G. Pancari - Senior MD & Senior Equity Research Analyst

  • On the -- is -- on the expense topic still.

  • Just I guess longer term, you had an expectation for below 55% efficiency ratio in 2021 or by 2021.

  • Can you just think -- or just let us know, how are you thinking about that level?

  • And if it's still attainable despite the rate backdrop, just given your hedging, et cetera?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • So as I tried to mention to Ryan then, 3 years is a long time.

  • If you just did the math on this rate persisting for that entire 3-year period of time, it would be pretty hard to get to a 55% efficiency ratio because what we don't want to do is cut our expenses so much we damage our franchise.

  • We can get pretty close to that even in that rate environment because of all the hedging that's in place.

  • But could we hit 55%, it'd be -- again, this rate environment persisting the entire time would be pretty tough.

  • John M. Turner - President, CEO & Director

  • But I would say, John, we're going to remain focused on effective expense management while investing in our business.

  • And so you can expect us to continue to deliver on our commitment to maintain expenses to flat to down slightly, while investing in our business and hopefully, growing revenue despite what is a challenging interest rate environment.

  • David Jackson Turner - Senior EVP & CFO

  • And let me add something to that John, because we're talking about the interest rate environment.

  • If we have a low rate environment with slope to the yield curve, that's very helpful.

  • If we have, I would say, a higher rate environment with a slope, that's ideal.

  • A low and flat rate environment with -- is where we have -- would have pressure on that 55% margin.

  • John G. Pancari - Senior MD & Senior Equity Research Analyst

  • Got it.

  • Okay.

  • No, that's helpful color.

  • David Jackson Turner - Senior EVP & CFO

  • I'm sorry, efficiency.

  • John G. Pancari - Senior MD & Senior Equity Research Analyst

  • Right.

  • Right.

  • Got it.

  • Okay.

  • And then my follow-up is around credit.

  • Just wanted to see if we can get a little bit more color on the increase in charge-offs on the commercial front, where they came from.

  • And then also, your nonperformers still saw a moderate increase in the quarter despite the higher charge-offs, so implying that we're seeing a pick-up in inflows here.

  • Can you talk about what is driving that?

  • Barbara Godin - Chief Credit Officer

  • Sure, it's Barb.

  • Relative to charge-offs, that was driven by one loan, it was in the -- come out of healthcare sector.

  • It's something that we have been working on for quite a while and finally came to a resolution.

  • So we don't see anything systemic in there.

  • Relative to the NPLs, it was 3 loans that really drove those numbers, of which one has since been paid off.

  • And the other two, we -- at this point we don't expect any loss from them.

  • So again, nothing systemic.

  • We're still seeing credit as being stable in our outlook going through the balance of the year.

  • And we're committed again to the 40 to 50 basis point range again for the balance of the year.

  • Operator

  • Your next question comes from Matt O'Connor of Deutsche Bank.

  • Matthew D. O'Connor - MD in Equity Research

  • There's some puts and takes on the balance sheet kind of outside of loans that you talked about.

  • Balancing securities, reinvesting them.

  • Just as we think about earning assets ex loans, are those kind of relatively stable going forward with the restructuring?

  • I just want to make sure I've got all the puts and takes there.

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • Matt, I would tell you, some of those investment transactions were toward the end of the quarter.

  • So if you look at our average, our average is below what the ending was.

  • So we're going to feel a little bit of pressure on earning assets from that trade into the third quarter.

  • So it's really not as much on growing net interest income and margin on earning assets as it is the mix and being able to react to deposit pricing, should we have rate reductions.

  • Matthew D. O'Connor - MD in Equity Research

  • Okay.

  • So those -- so the buckets of kind of non-loan earning assets will be down a bit on average, 3Q versus the 2Q level?

  • David Jackson Turner - Senior EVP & CFO

  • In particular, in the investment security portfolio because that trade happened at the end of the quarter.

  • Matthew D. O'Connor - MD in Equity Research

  • Yes.

  • Yes.

  • Okay.

  • And then just following up on the line-of-credit discussion right before me.

  • The early-stage delinquency numbers also moved up, and did that relate to the health care loan or the commercial inflows, one of which paid off, or was that driven by something different?

  • Barbara Godin - Chief Credit Officer

  • Yes.

  • Part of that is seasonal, 30-day buckets, 90-day buckets were down, the 30 day was up marginally, and there is nothing systemic in there it all.

  • That is -- as I said, part and parcel of our seasonality.

  • Operator

  • Your next question comes from Jennifer Demba of SunTrust.

  • Jennifer Haskew Demba - MD

  • Question for you on M&A.

  • Could you just give us an idea of what your interest level is at this point in bank and non-bank M&A?

  • John M. Turner - President, CEO & Director

  • Yes.

  • Our interest in bank M&A hasn't changed.

  • We remain focused on the execution of our plans.

  • We don't see any material change in the economic analysis of M&A, bank M&A.

  • And so we're going to continue to watch the market.

  • We're going to continue to pay attention to what's occurring.

  • But our position hasn't changed.

  • With respect to non-bank M&A, we continue to look for opportunities to add capabilities, to help grow and diversify revenue, to meet customer needs.

  • We recently announced the acquisition of Highland, which is a wealth management capability that's complementary to our healthcare business and one that we're excited about.

  • It's a smaller transaction, like the others that we've done, but it's meaningful.

  • And again, it helps us, we think, grow and diversify revenue and meet a customer need by adding some capabilities.

  • We're -- have been actively looking at mortgage servicing rights acquisitions, but with the rate environment, those transactions have become more challenging to find.

  • But we'll continue to do that.

  • And within our other businesses, we're again always looking for opportunities to add to our capabilities and we'll remain active there.

  • Operator

  • Your next question comes from Peter Winter of Wedbush.

  • Peter J. Winter - MD of Equity Research

  • You guys are putting a little bit more emphasis on the expense side.

  • I was just wondering if you could talk about some of the levers, because it certainly doesn't seem like you're going to slow down the investments.

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • Peter, that last statement is really important because we are continuing to look for ways to make banking easier for our customers, looking to make investments in talent, in technology, and we have to pay for that.

  • And the way to do that is to continue to focus on our expenses and leverage our Simplify and Grow continuous improvement program that we started a little over 1.5 years ago.

  • If we're going to control our expenses, we have to really have an intense focus on our top 3 categories, salaries and benefits being #1, down some 300 positions this quarter.

  • We continue to look to opportunities to streamline operations by leveraging technology, and most of that gets handled through attrition.

  • We've looked at occupancy as our next-biggest category.

  • As we had in our prepared comments, we had some 400,000 square feet of space that we're exiting.

  • Some of it we have exited, some of it we just put in held for sale and we will be getting out that space to save us on run rate occupancy.

  • Also furniture, fixtures and equipment, our third category, as we have fewer people, we have a smaller space, we could save there as well.

  • And probably [for] our fourth category would be kind of purchasing or vendor spend, if you will.

  • We have a new head of procurement that has really put in a lot of rigor in terms of helping us from a demand management standpoint on controlling what we need from a purchasing standpoint, whether it be consulting hours or products or whatever the case may be.

  • And so we're -- we -- in this type of challenging revenue environment and a commitment to positive operating leverage, you just have to pull every string that you can in terms of controlling expenses.

  • John M. Turner - President, CEO & Director

  • Yes.

  • And I'd add, Peter, we're -- as we said a few times, we're really pleased with our Simplify and Grow initiative and we're really only beginning to see the benefits of the continuous improvement work that's occurring.

  • And I'd ask John Owen, who has led that initiative, just to briefly talk about a couple of other things that -- opportunities that we see through the use of our digital capabilities to drive improvement.

  • John?

  • John B. Owen - COO & Senior EVP

  • Yes, good morning, everybody.

  • We added about 17 new initiatives to our Simplify and Grow list in the second quarter, bringing that number up to about 62 initiatives.

  • We've already completed 13 year-to-date, and we'll complete another 11 initiatives in the second half of 2019.

  • When I think about some of the things we'd point to, go back to Investor Day, we talked about launching our digital lending platform in the consumer side of the house.

  • That has really taken traction.

  • We're seeing 38% of our applications today come in through that digital channel.

  • On the e-sign, e-close part of this, we're up to about 58% of our direct loans closing through e-sign.

  • So really good traction on our digital lending capabilities.

  • On the account-opening arena, the digital front, the thing I'd point you to, we've had a team as part of Simplify and Grow, working now for about a year on how do we streamline account opening, how do we make the credit card process a more smooth process, a quicker process.

  • We've revised the application.

  • We've streamlined and we now are getting about 53% increase in our digital account openings in checking accounts and about a 44% increase in credit card production through that digital channel.

  • So really good traction there.

  • On the AI front, we continue to look for use cases on how we can roll out AI across the bank.

  • You're all familiar with what we've done in the contact center.

  • We've expanded a couple of things in the contact center with AI.

  • One of those is now where we launched password resets, which is one of our top calls into the center.

  • We launched that in this month and we're seeing really good traction in having our AI virtual agent handle those password resets.

  • The last thing is we're having good success with AI in our quality assurance functions, where we're actually having the AI virtual agent quality assurance the call types, the categories, and really go through and make sure that our reps are following the right disclosures and right scripts.

  • That's reduced our expenses in that QA area by about 70%.

  • So good traction with AI as well.

  • John M. Turner - President, CEO & Director

  • Good.

  • Thank you.

  • Peter J. Winter - MD of Equity Research

  • And then if I could ask, with the hedging strategy really starting to kick in beginning of next year, and you gave the outlook for the margin in the first quarter, should we expect the margin going forward next year to be kind of flat to up?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • I think the -- to the extent -- so we're all assuming that the forwards actually work their way through for next year.

  • As you can see on the chart, I think on Slide 6, we were trying to show you more and more hedging -- more and more the derivatives actually become effective, which helps us stabilize margin.

  • And what we're trying to do through the hedging program is just neutralize the impact [as an] insurance policy on lower rates, which prevents us from having to grow net interest income and margin from coming out of a hole.

  • So now you can have organic growth in the balance sheet putting on good earning assets that give you the kind of growth that you want to have.

  • So we're not having to work against a headwind like we think many others might have.

  • And so we do have the ability to grow, depending on what we put on in terms of earning assets in 2020.

  • Operator

  • Your next question comes from Ken Usdin of Jefferies.

  • Kenneth Michael Usdin - MD and Senior Equity Research Analyst

  • Just a follow-up on that last question.

  • So your scenario that you put out on Page 5, which is really helpful, takes in the 3 potential cuts that were in the forward curve.

  • And this might be just more of a semantic one.

  • But I'm just wondering, if the Fed only gives us one, how does that cadence change potentially in terms of the decline before the hedges come on?

  • Like is it just like you end up in the same place but from a slightly different way of getting there?

  • Or just wanted to get your -- I'm just trying to understand how the cadence might change if we don't fully get the 3 cuts in the curve?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • So Ken, a couple of things to think about our sensitivity.

  • We really have 2 things working.

  • The first is, to your point, the short end of the curve.

  • So the short end of the curve is where our derivatives are tied to, generally speaking, 1-month LIBOR.

  • We have a receive fixed.

  • So cuts in the short term with the protection on the receive fixed derivatives and our ability to reduce deposit cost in that 35% deposit beta that we were talking about gives us the confidence that we have in 2020.

  • So even if you have 1, 2, 3 cuts in the short end, we have protection under any of those scenarios.

  • It's then -- the second part is, what happens to the long end of the curve.

  • And so if we have slope to the curve, even in a lower rate environment, if we have slope, we're protected as well, because the reinvestments coming off the investment portfolio and the like are really -- are tied to the long end.

  • It's the -- what we don't want is to have a lower and flatter yield curve, which is horrible for our industry, as you know.

  • So we're not as concerned about whether it's 1, 2 or 3, because we'll react appropriately as long as we can get the long end to at least stay where it is, and maybe even increase a bit.

  • Kenneth Michael Usdin - MD and Senior Equity Research Analyst

  • Got it.

  • So regardless of the pacing then, you feel pretty good that 1Q '20 low-to-mid 3.20s (sic) [3.40s] can happen in most any circumstance, except for a meaningfully flatter curve environment?

  • David Jackson Turner - Senior EVP & CFO

  • That's exactly right.

  • And we had our protection.

  • We've -- that we put -- we started putting this on over 1.5 years ago with the expectation that we're going to be in this environment.

  • We just thought it would be beginning in 2020, which is why we did forward starting.

  • We didn't -- we thought there were going to be rate increases through '19 and we wanted to stay asset-sensitive.

  • So we caught -- been caught a little bit exposed in the latter part of '19, as have every peer of ours.

  • But we're feeling pretty good about what can take place in 2020.

  • And going forward, we have duration on those swaps and floors of 5 years beginning in 2020.

  • So we have really good protection then.

  • Kenneth Michael Usdin - MD and Senior Equity Research Analyst

  • Okay.

  • Got it.

  • And last, just a cleanup on the -- those forward starting swaps that you've got that fixed rate strike on there, are they meaningfully different ones?

  • The average is obviously 2.48% for the swaps and 2.08% for the floors on Page 6. But as you put them on, are they all around kind of a general average there?

  • Or are there -- depends on which one, they could be very much in or out of the money across the book?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • The averaging that we've given you -- so we went to disclose a lot more this time to give you the ability to do your models.

  • And we think the averaging is going to be representative enough.

  • There'll be 25 points here or there, but nothing is really going to skew that from using the averages.

  • Operator

  • Your next question comes from Erika Najarian of Bank of America.

  • Erika Najarian - MD and Head of US Banks Equity Research

  • I just wanted to clarify the response to Ryan's earlier question.

  • As we think about the 35% deposit beta, given that deposit costs already peaked in May, or -- is that for the initial 25 basis points?

  • And as we think about 2020, what do you think -- and if the forward curve is right in that we'll get 3 cuts and then maybe not any more, what could the ultimate sort of reverse deposit beta be on those 75 basis points of cuts?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • I think we're going to start at 35%.

  • I think over time -- we're at 29% cumulative going up.

  • So if you're starting at 35%, you would expect that to drift down a bit as time goes through.

  • I think that's what you're asking.

  • Erika Najarian - MD and Head of US Banks Equity Research

  • So the initiative -- to clarify, the initial impact is immediate in terms of the 35%, especially on that 20% of your interest-bearing deposits that you are identifying as either quite expensive or indexed.

  • And then it would taper -- the repricing would taper off in terms of percentage of cuts rather than accelerate.

  • I guess I'm...

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • You're exactly right.

  • So it starts at 35%, and then at the end of the day, you're going to drift from that 35% down into the higher 20s, as that -- and the driver of that is the 10% indexing, the exception pricing.

  • And then just looking at the market of all of our deposit as we compare it to our peers.

  • And we get the benefit of our floors and we get the benefit of our receive fixed swaps.

  • Erika Najarian - MD and Head of US Banks Equity Research

  • Got it.

  • And John, just wanted to clarify, we hear you loud and clear that 55% and below on efficiency isn't difficult in this rate environment.

  • You did say something earlier as an answer, a reply to a question, that flat to down slightly on expenses is still a commitment.

  • And is that what we should think about over this 3-year period regardless of the rate environment?

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • So this is David.

  • So the flat to slightly down was an answer to 2019 change in our guidance there.

  • I think your question is, well, then what does it mean for the next 3 years if we're in this challenging revenue environment?

  • We clearly -- we have 2%, 2.5% inflation baked into our expense base every year.

  • And so we have to continue to seek cuts.

  • If we want to keep expenses relatively stable, we have to find ways to cut that 2.5%.

  • So that -- and then if we want to make investments on top of that, we got to find even more.

  • Our commitment is that we would generate positive operating leverage under any of those environments each of those 3 years.

  • Clearly, a lower rate environment or flatter yield curve makes that very tough, but that's what we seek to do.

  • And we're going to do whatever it takes to meet our expectations that we've laid out.

  • The commitment was 55% 3 years from now, we're only 6 months there.

  • So we're not giving up on 55% by any stretch.

  • Operator

  • Your next question comes from Saul Martinez of UBS.

  • Saul Martinez - MD & Analyst

  • So I guess I'm still a bit confused on the 35% deposit beta and the glide path thereafter for future cuts.

  • So are you saying that on the first 35 -- or the first 25 basis point cut, you'll see a decline in your interest-bearing deposit costs of -- a 35% beta on the decline on your interest-bearing deposit cost?

  • And over what time period does that occur?

  • Is that sort of an immediate decline or is that something that drags on over a couple of quarters as pricing filters in?

  • Because it seems like the commentary from some other banks has been that there is going to be a lag in terms of what -- deposit betas then that they can accelerate, not decelerate as rate cuts -- further rate cuts happen.

  • David Jackson Turner - Senior EVP & CFO

  • Yes.

  • So we felt like ours are going to happen a little quicker because of the indexing that we have on 10% of our $60 billion of interest-bearing deposits, another 10% exception price that we can move quickly to.

  • So we think that could be pretty high early on.

  • And we think that, that could be maintained perhaps for a couple of quarters.

  • At some point though, that has to taper off.

  • We're really up 29%.

  • So if you start at 35%, at some point it has to taper off as you get to an absolute floor in terms of deposit costs.

  • So does that help?

  • Saul Martinez - MD & Analyst

  • Yes.

  • I think so.

  • But be it -- so the 35% then you're saying is pretty immediate, that decline just...

  • David Jackson Turner - Senior EVP & CFO

  • That's correct.

  • Saul Martinez - MD & Analyst

  • Okay.

  • And I guess just more of a conceptual question then on NII and how to think about net interest income growth in 2020 and '21, and I'm certainly not asking for guidance.

  • I know it's too early for that.

  • But to the extent -- you have stabilized your rate sensitivity, you've neutralized it to a large degree.

  • When we think about NII growth beyond this year, should we be thinking net interest income grows more in line with loan growth, average earning balance growth and mix shift, and that occurs not necessarily independently of rates, but that being a much bigger driver of net interest income growth regardless of what the rate environment does?

  • David Jackson Turner - Senior EVP & CFO

  • Well, that's exactly what we're trying to communicate, that our hedging program gave -- is giving us the opportunity to not have to climb out of a hole to grow NII margin, rather neutralizes that.

  • And so it was insurance protection in a low rate environment, not to give us a tailwind but to keep us from having this massive headwind and therefore, we can participate in growing NII and margin as we continue to grow earning assets, watching our deposit cost.

  • Our deposit franchise is still our #1 competitive advantage.

  • And we think that's going to help us continue to grow NII with appropriate balance sheet growth.

  • Saul Martinez - MD & Analyst

  • Okay.

  • No, that's helpful.

  • If I could sneak one quick final one in.

  • I don't know if I missed it.

  • But the outlook for indirect auto and indirect other consumer, now that you've exited GreenSky -- or not exited, not renewed the commitment there, how do we think about -- can you remind us what your expectations are for balances there, and how much it declines and what the other consumer line balance should do?

  • David Jackson Turner - Senior EVP & CFO

  • Yes, so if you look at, in our supplemental, on Page 21, you'll see our indirect vehicle declined this past quarter some $350 million.

  • So we're kind of on that kind of run rate.

  • We're not renewing that.

  • It'll take some time.

  • The whole average for the year will be about $800 million on indirect auto decline.

  • I'm sorry on -- I said auto.

  • I meant GreenSky.

  • Saul Martinez - MD & Analyst

  • Yes, oh, for GreenSky.

  • Okay.

  • John M. Turner - President, CEO & Director

  • Yes, we need to clarify that.

  • I think it's $800 million on average on the indirect auto portfolio, full year, right?

  • David Jackson Turner - Senior EVP & CFO

  • That's right.

  • John M. Turner - President, CEO & Director

  • And then the runoff with respect to the indirect unsecured portfolio, it'll top out over the next month or 2 as that contract expires.

  • And then we kind of expect a 2 to 2.5 years sort of weighted average payout on that portfolio.

  • Operator

  • Your next question comes from Christopher Marinac of Janney Montgomery Scott.

  • Christopher William Marinac - Director of Research and Banks & Thrifts Analyst

  • I wanted to ask about the environment for the -- late this year or next year about hiring teams of producers.

  • Is this the environment where you invest in that?

  • Or perhaps a few new markets come into the Regions' footprint because of external opportunities?

  • John M. Turner - President, CEO & Director

  • Yes.

  • I mean, we're -- all of our business leaders, wealth, commercial, corporate real estate, are actively recruiting all the time.

  • Our consumer business, similarly.

  • One of our -- one of their tasks is to always know who the best bankers are in their markets and in contiguous markets, who the best bankers are in their specialized businesses.

  • And so we're always actively recruiting.

  • I think we've had good success recruiting already this year across particularly our priority markets where we are investing: St.

  • Louis, Atlanta, Houston and Orlando.

  • And we'll continue to do that.

  • Operator

  • Your next question comes from Kevin Barker of Piper Jaffray.

  • Kevin James Barker - Principal & Senior Research Analyst

  • I was hoping you can give us a little more color on the 9.5% CET1 ratio target for the third quarter.

  • It would seem that would imply a pretty aggressive buyback this quarter and then maybe a tail-off through the rest of the CCAR cycle.

  • So maybe you can just help us out with the cadence of the buyback in the near term and then through the cycle.

  • David Jackson Turner - Senior EVP & CFO

  • Yes, Kevin.

  • So you're exactly right.

  • We put in our prepared comments where -- that we were going to get to our 9.5% in the third quarter.

  • So we have loan growth that uses up some of that and dividends and then buying back to get us to that 9.5%.

  • We won't -- it won't be exactly that every single quarter, but we're going to -- because that's the level of capital we think we need to run the company based on our risk profile.

  • That does imply a quicker buyback or more of a buyback here in the short term.

  • It will moderate after that.

  • And we will use the repurchase ability.

  • So we've -- we have authorization for our Board up to $1.37 billion of stock buyback.

  • And how we think about capital allocation is, first and foremost, we'll pay a dividend of 35% to 45% of our earnings, then we're going to use some for organic loan growth, and then we'll use the rest -- we'll buy stock back to keep us at that 9.5%.

  • Should loans grow faster, buybacks will be smaller and vice versa.

  • If loans don't grow, buybacks will increase so that we could keep the capital optimized in the company.

  • Kevin James Barker - Principal & Senior Research Analyst

  • Okay.

  • So given the authorization that you have for this cycle, it would imply that -- or it would seem that would imply that we keep the loan growth relatively low-single digits or somewhere very close to that, or maybe even closer to stable in the near term.

  • Is there anything you're doing within the balance sheet in order to decrease risk-weighted assets or some other way in order to keep the ratio at 9.5%, given the buyback authorization you have in place?

  • David Jackson Turner - Senior EVP & CFO

  • No.

  • We've -- we -- our teams are out there growing loans when it makes sense from a risk-adjusted return standpoint.

  • We grew the first quarter a little quicker than we had expected.

  • We slowed that down a bit this quarter.

  • We still have the low to mid-single-digit growth expectation for the year.

  • Again, any given quarter, you can see a pace change.

  • The third quarter for us, over the last couple of years, haven't -- has not been as strong of a growth even though our pipelines look pretty good.

  • The fourth quarter, on the other hand, has actually been pretty strong.

  • So we're sticking to our -- to that commitment on the loan growth.

  • And my point is that we use 9.5% and we toggle between loan growth and share buyback.

  • We're not trying to manufacture one or the other.

  • We want all the good -- we would much rather use our capital to grow organically than to buy our stock back.

  • But we also want to have appropriate risk-adjusted client relationship-type returns on the loan side.

  • And if we don't get those and we can't use our capital to grow appropriately, then we will buy our stock back, if that makes sense.

  • Operator

  • Your final question comes from Gerard Cassidy of RBC.

  • Gerard S. Cassidy - Analyst

  • Question.

  • Can you guys share with us -- we've seen a lot of commentary about the strength of the consumer business, and we all know how low the unemployment rate is in this country, and wage growth seems to be accelerating.

  • But there seems to be some cross-currents in the business side of our economy with what's going on with the trade negotiations, et cetera.

  • So can you give us some insights of what your business customers are sharing with you about their business?

  • And could you tie that into the forward curve of 3 25 basis point rate cuts in 2019?

  • Just seems like the forward curve's being a little aggressive on those rate cuts.

  • But I'm just curious to see what you guys think.

  • John M. Turner - President, CEO & Director

  • Well, the second -- to answer the second half of your question, no, we cannot tie it into the forward curve.

  • I would tell you that our business customers are still cautiously optimistic.

  • Clearly, over the last 90 days or so, I sense more caution on the part of our business owners, but they're still optimistic.

  • Their 2018 results were very good, most of them are having really good 2019s.

  • As we look at our credit quality across a variety of industry sectors, we really don't see any significant issues other than within the restaurant subsector.

  • We've called out before fast casual.

  • There aren't -- don't appear to be any other stresses of any consequence that we see.

  • Customers have good pipelines.

  • And so as I think I've said in my prepared remarks, the primary constraint we see on the economy is the availability of skilled labor.

  • And that's the thing that tends to constrain businesses from investing, not the interest rate environment.

  • And so I really can't tie our view of the economy through our customers' eyes through the forward rate curve.

  • Gerard S. Cassidy - Analyst

  • Very good.

  • And then can you guys share with us an update on CECL, where you stand and when we may get a day-1 estimate on the buildup of reserves in January of 2020?

  • David Jackson Turner - Senior EVP & CFO

  • Sure, Gerard.

  • So we've been -- our teams have been working really hard to run parallel this year.

  • We're feeling good about being prepared for the adoption, obviously January 2020.

  • We're looking to put something in our 10-Q that would give some indication as to where we might be here shortly on day 1. As we've mentioned before, consumer portfolios get hit really hard relative to commercial portfolios.

  • And so we have about 40% of our loans, our consumer loans versus business services loans.

  • So mortgages, HELOCs, credit cards, those unsecured credits, those get hit pretty hard in the CECL adoption, not as much on the commercial side.

  • But just stay tuned here shortly on our 10-Q filing.

  • Operator

  • I will turn the call back over to John Turner for closing remarks.

  • John M. Turner - President, CEO & Director

  • Well, I thank everybody for their interest.

  • I hope you can tell, we think we had a solid quarter despite the volatility in the market.

  • We're focused on things that we can control, client selectivity, sound underwriting, credit servicing, effective expense management, resource allocation and risk-adjusted returns.

  • We have a good plan, we think, to neutralize our interest rate sensitivity.

  • And we believe we're well positioned to continue to execute on our plans and we stay focused on that.

  • So thank you for your interest in Regions, and have a great day.

  • Operator

  • This concludes today's conference call.

  • You may now disconnect.