PG&E Corp (PCG) 2002 Q1 法說會逐字稿

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  • CONFERENCE FACILITATOR

  • Good morning,

  • ladies and gentlemen.

  • Welcome to the PG&E

  • Corporation first quarter

  • earnings release call.

  • At this time, I would like to

  • turn the conference over to

  • Mr. Gabe Togneri. Go ahead Mr. Togneri.

  • GABRIEL TOGNERI

  • Thanks, Steve.

  • Welcome, and thank you for

  • joining our call to report

  • first quarter earnings.

  • Let me just remind you all

  • participants are in listen-only

  • mode through a simultaneous

  • Webcast or via conference

  • call.

  • After the call, a replay of

  • the Webcast will be available

  • on the PG&E Corporation

  • homepage.

  • To discuss our earnings today

  • and provide a perspective on

  • the corporate activities, we

  • have Bob Glynn, Chairman, CEO and

  • President of PG&E Corporation,

  • and Peter Darbee, Senior Vice

  • President and CFO.

  • Also joining us are Tom Boren,

  • President and CEO of the PG&E

  • National Energy Group, Lyn

  • Maddox, President of NEG Trading,

  • Gordon Smith, President and CEO of Pacific Gas &

  • Electric, and Kent Harvey,

  • Senior Vice President and CFO

  • at the utility.

  • Other members of our team are

  • also here, and may be called

  • upon during the question and

  • answer session.

  • I hope you've all had an

  • opportunity to review our

  • earnings release, which we

  • distributed this morning,

  • it includes a statement of

  • consolidated income and

  • supplemental performance

  • metrics for both the utility

  • and the NEG.

  • These materials can be accessed

  • via our Webpage, and

  • that's WWW.PG&ECorp.com.

  • We've also filed our form 10Q

  • report today with the

  • Securities and Exchange

  • Commission.

  • Finally, let me remind you

  • that the call and the

  • subsequent discussion will

  • contain a number of

  • forward-looking statements

  • based on expectations and

  • assumptions reflecting

  • information currently

  • available to management.

  • Actual results may differ

  • materially from those

  • forward-looking statements,

  • and as always, we encourage

  • you to review our SEC filings

  • and obtain additional

  • information to better

  • understand the many factors

  • that can influence the future

  • results.

  • And with that, I'll turn the

  • call over to Bob Glynn.

  • ROBERT GLYNN

  • Thank you and good

  • morning.

  • We've identified several

  • priorities for our company for

  • 2002.

  • First on securing confirmation

  • of the plan of reorganization

  • for resolving Pacific Gas and

  • Electric Company's Chapter 11

  • proceedings, a second on

  • strengthening the balance

  • sheet and credit ratings of

  • PG&E National Energy Group and imprudently

  • deploying capital in that unit,

  • third in providing safe,

  • reliable and responsive

  • service to all of our

  • customers, and fourth to delivering good financial

  • and operational performance, and this

  • morning we'll report on

  • accomplishments in those areas

  • for the first quarter.

  • Starting with the financial

  • results, we've reported

  • consolidated earnings of --

  • from operations at 60 cents

  • per share for the quarter,

  • that's excluding head room, and it's

  • compared with 70 cents per

  • share reported in the same

  • period a year ago, and the

  • per-share amounts are on a diluted

  • basis.

  • Total reported net income,

  • including head room and items

  • impacting comparability was

  • $1.71 per share, compared with

  • a loss of $2.62 per share in

  • the first quarter of 2001.

  • At PG&E National Energy Group,

  • the performance this quarter

  • reflects overall conditions in the

  • energy merchant sector, narrow

  • sparks spreads driven by

  • increased supply and reduced

  • demands.

  • Their accomplishments for the

  • quarter include getting new

  • generating units online and

  • continued successful financing

  • of their construction program.

  • At Pacific Gas and Electric

  • Company, their focus on

  • operations continues, a few

  • highlights including the

  • Diablo Canyon units, continue

  • to perform at a very high

  • level in 2002, with a current

  • year-to-date capacity factor

  • of 98%.

  • And customer satisfaction

  • ratings during the quarter

  • remain strong.

  • Nearly 9 out of 10 customers

  • surveyed continue to rate our

  • service as good, very good, or

  • excellent.

  • Regarding the Chapter 11

  • proceeding, last week we

  • received the bankruptcy court's

  • approval of our disclosure

  • statement.

  • This is a major milestone, as

  • the court also set dates to

  • allow us to begin creditor

  • solicitation for our plan by

  • mid-June.

  • As we've said many times

  • before, our plan of

  • reorganization pays all valid

  • claims in full, with interest,

  • and it provides for financially

  • healthy investment grade

  • businesses on day one as the

  • plan is implemented.

  • And now we're very much

  • looking forward to putting our

  • plan in front of creditors for

  • their formal vote and then

  • moving to the confirmation

  • process.

  • Regarding a proposal by the

  • California Public Utilities

  • Commission in the bankruptcy

  • court, we believe that the

  • Commission's approach is

  • fatally flawed because it is

  • infeasible, impractical, and

  • unlawful.

  • It's not feasible because it

  • doesn't address the regulatory

  • failures that led to the

  • credit downgrades for both of

  • California's big utilities in

  • the first place, and won't

  • restore the utilities'

  • investment grade credit rating.

  • The plan's not practical

  • because the billions of

  • dollars of new debt in their

  • plan would be at junk bond levels,

  • and it's not lawful because it

  • would attempt to force us to

  • sell one and three quarter

  • billion dollars of new common

  • stock in Pacific Gas &

  • Electric Company, diluting the value

  • to the detriment of the

  • existing shareholders.

  • This is a deliberate attempt

  • to force our shareholders to

  • pay California's back power

  • bills.

  • And it asks the bankruptcy

  • judge to violate their rights

  • to be treated fairly in

  • bankruptcy.

  • Of course, we'll vigorously

  • assert the rights of our

  • shareholders in bankruptcy

  • court, and we believe very

  • strongly that our plan of

  • reorganization is the best

  • plan, that creditors will

  • continue to support that plan,

  • and that it'll be approved.

  • Next, National Energy Group's

  • credit rating.

  • Maintaining investment grade

  • credit remains a very, very

  • important focus for this

  • management team.

  • The NEG has a number of

  • positives supporting its

  • rating, including predictable cash flows,

  • secure construction financing,

  • reduced capital expenditures

  • and sufficient liquidity to

  • manage its trading operations,

  • and we were pleased that Moody's recently

  • cited these factors when

  • they reviewed our rating.

  • We, of course, would have

  • preferred that they'd opted not to

  • change the credit outlook for

  • NEG to negative, but given the

  • conditions in the Energy

  • Merchant Sector we believe the

  • fact that our rating remains at

  • investment grade reflects

  • positively on the efforts

  • we've been undertaking to

  • address those factors that are

  • within our control.

  • So in sum, we're focused on confirming

  • the plan, strengthening NEG's balance sheet

  • and credit ratings and

  • continuing to run the business

  • well and deliver good

  • operational and financial performance.

  • We've made very good progress

  • on each of these in the first

  • quarter, and we are, will continue

  • to do that throughout the

  • year.

  • Now I'll turn the call over to

  • Peter Darbee.

  • PETER DARBEE

  • Thanks, Bob.

  • As Bob mentioned we

  • reported 60 cents per share on

  • a diluted basis from

  • operations for the first

  • quarter.

  • This compares with 70 cents

  • per share for the same period

  • a year ago.

  • I'm going to cover earnings

  • from operations for each

  • segment.

  • That will be followed by a

  • discussion of items impacting

  • comparability and 2002

  • guidance.

  • Beginning with the Pacific Gas

  • & Electric Company, the

  • utility earned 44 cents per

  • share from operations for the

  • quarter.

  • This compares with 56 cents

  • per share for the same period

  • last year.

  • The primary differences are as

  • follows: About six cents of

  • the decrease is related to

  • higher operating expenses.

  • About half of this amount is

  • due to additional

  • expenses in general cost

  • inflation, without 2002

  • attrition relief.

  • The remainder is due to lower

  • expenditures in the first

  • quarter of last year, when we

  • were conserving cash prior to

  • entering bankruptcy.

  • Results for the utility were

  • also negatively impacted by

  • two cents, due to the

  • California gas transmission

  • operations.

  • As we expected.

  • Gas transport volumes were

  • very high last year, and are

  • tracking more normal levels

  • now.

  • The CPUC's utility retain generation decision

  • resulted in a four cents

  • decrease to earnings for the

  • quarter.

  • The URG decision established a

  • cost base revenue requirement,

  • which is collected evenly

  • throughout the year.

  • Previously, Diablo Canyon

  • operated on an incentive

  • mechanism.

  • This resulted in higher

  • earnings in first quarter 2001,

  • due to high operational

  • performance.

  • On an annual basis, we expect

  • the URG decision to result in

  • generation earnings, not

  • materially different from

  • 2001.

  • The decision does not change

  • the utility's overall electric

  • rates.

  • It defers any changes until

  • after the commission has

  • considered the status of the

  • rate freeze, the recovery of

  • previously under-collected

  • power costs,

  • and the DWR revenue

  • requirement rate making

  • issues.

  • The CPUC will be scheduling an

  • additional proceeding to

  • consider the disposition of

  • such costs and of the

  • rate-freeze issues.

  • The timing for the proceeding

  • is unclear.

  • With respect to head room,

  • this quarter the utility

  • reported approximately $106, $176

  • million, or 48 cents per

  • share.

  • There were no head room

  • amounts reported in the first

  • quarter last year.

  • Recall, the CPUC did not

  • authorize a substantial rate

  • increase until late March,

  • 2001.

  • Turning to the PG&E National

  • Energy Group, it contributed

  • 10 cents per share this year,

  • compared with 15 cents last

  • year, reflecting current

  • wholesale market conditions.

  • Specifically, integrated

  • energy and marketing reported

  • 7 cents per share, compared with

  • 10 cents for the quarter a

  • year ago.

  • This decline is driven

  • primarily by the continued

  • soft-powered market that Bob

  • alluded to earlier.

  • Interstate pipeline operations

  • reported 5 cents a share, no

  • change compared with the

  • quarter last year.

  • The NEG's Pacific Northwest gas

  • pipeline continues to perform

  • right on target, and in-line with

  • our expectations.

  • I'm also pleased to report the

  • following developments at the

  • NEG.

  • Its Jet holdings facilities was

  • upsized from 1.1 billion to

  • 1.5 billion dollars.

  • This additional financing

  • capability ties to the

  • project's currently under

  • construction.

  • At the same time, the NEG was

  • able to remove the ratings

  • triggers associated with the

  • facility.

  • We are continuing to work on

  • removal of ratings triggers in

  • other facilities.

  • Lastly, two of the three units

  • at the NEG's Lake Road plant

  • in Connecticut began

  • commercial operation in the

  • first quarter.

  • The remaining unit will begin

  • operation this quarter.

  • We continue to update you with

  • our progress on these

  • objectives and other

  • developments throughout the

  • year.

  • Rounding out the results for

  • PG&E Corporation, we recorded

  • 6 cents of earnings at the

  • holding company, compared with

  • a penny loss for the quarter

  • last year.

  • These earnings reflect

  • consolidated tax benefits and

  • the first-quarter change in

  • valuation of the NEG warrants

  • associated with the GE Lehman

  • loan.

  • Now, for items impacting

  • comparability.

  • During the quarter, we

  • reported 63 cents per share of

  • earnings related to the

  • California energy crisis and

  • the utility's Chapter 11

  • filing.

  • This is comprised of $352

  • million, or 95 cents per share,

  • made up of a reversal of ISO

  • expenses booked in early 2001,

  • net of a reconciliation of DWR

  • power purchase expenses for

  • 2001.

  • The adjustment is consistent

  • with recent FURK and CPUC

  • decisions.

  • Items impacting comparability

  • are also impacted by

  • approximately $117 million, or

  • 32 cents per share of

  • bankruptcy and California

  • energy crisis-related costs.

  • I should also mention that the

  • items impacting comparability

  • for first-quarter '01 include

  • $12 million or 3 cents per

  • share of Chapter 11-related

  • costs that were previously

  • reported under operating

  • earnings.

  • This is consistent with the

  • classification of these costs

  • in subsequent 2001 quarters

  • and the year as a whole.

  • Turning to guidance.

  • As we indicated in prior calls,

  • we have pulled head room out

  • of the items impacting

  • comparability category.

  • We are identifying operating

  • earnings with and without the

  • impact of head room.

  • Earlier this year, we provided

  • 2002 guidance in the $3 per

  • share range, including head

  • room.

  • As we also indicated,

  • quarterly head room amounts

  • can fluctuate materially.

  • It continues to be difficult

  • to predict head room precisely

  • for any period, as a

  • result, analysts have focused

  • on earnings from operations

  • without head room.

  • Based on the streets treatment

  • of the head room for our

  • expectation for 2002,

  • operating earnings excluding

  • head room, is in the range

  • of $2.50 to -- and $2.55 per

  • share.

  • This range is in line with the

  • street's current earnings

  • estimate for 2002.

  • We will continue to review

  • this range as we progress

  • through the year.

  • Head room revenues reflect

  • recovery of prior uncollected

  • costs we previously wrote off

  • for GAP purposes, which are

  • now being recovered in

  • existing electric rates.

  • These revenues are significant

  • in that they are cash earnings

  • and they have a rehabilitative

  • effect on our bounce sheet.

  • We also continue to stress that

  • 2002 is a transition year from

  • the current environment to our

  • proposed plan of

  • reorganization.

  • This means that 2003 and

  • beyond should be your best

  • basis for long-term valuation

  • of the company.

  • As always, our earnings

  • guidance is subject to the

  • uncertainty of

  • bankruptcy-related events as well as

  • regulatory proceedings.

  • This includes those related to

  • attrition or DWR-related

  • decisions by the CPUC.

  • We expect to apply for 2002

  • attrition relief shortly.

  • I would like to mention

  • another issue which is

  • forward-looking.

  • As of April 1, we, we began

  • implementing new

  • interpretations established by

  • the FASBE's Derivatives Implementation

  • group under FAS 133.

  • In applying this new guidance, certain of our power sales and

  • fuel supply contracts at the

  • NEG no longer qualify for

  • normal purchases and sales

  • treatment, and will be marked

  • to market through earnings.

  • The cumulative effect of this

  • change and accounting

  • principle is expected to

  • impact second quarter and

  • could be in the range of a

  • negative $170 million to a

  • positive $250 million.

  • We will finalize our review of

  • these contracts and their

  • market value during the

  • second quarter.

  • It is important to note that

  • this change will have no

  • impact on the timing or amount

  • of cash collected on these

  • contracts.

  • When the time comes, you will

  • be able to further analyze the

  • impact of this change.

  • We will modify our disclosures

  • as necessary to provide the

  • transparency as the impact of

  • this accounting change is

  • made.

  • To close, I will echo Bob's

  • sentiment that we remain

  • focused on safe, efficient,

  • and reliable operations, with

  • long-term growth prospects for

  • our shareholders.

  • And with that, let me turn it

  • back to Gabe before we take

  • any questions.

  • GABRIEL TOGNERI

  • Okay.

  • We'd like to ask during the

  • question and answer session

  • that everybody limit

  • themselves to one question.

  • You're then welcome to get

  • back in the cue, if you have

  • additional questions, and I

  • realize some of you may have

  • several questions, but by

  • giving everyone a chance to

  • get on the line, the

  • likelihood is that all those

  • questions will be covered.

  • With that, Steve, let's set up

  • the q & a.

  • CONFERENCE FACILITATOR

  • Very well, Sir. Ladies and

  • Gentlemen, if you'd like to ask

  • a question, press star

  • followed by 1.

  • If you'd like to withdraw that

  • question, press star followed

  • by 2.

  • First question is from Greg

  • Gordon of Goldman Sachs.

  • Go ahead, Mr. Gordon.

  • GREGORY GORDON

  • Thanks.

  • I only have one question.

  • But it's in 27 parts.

  • ALL

  • [ laughter ]

  • UNKNOWN SPEAKER

  • That's challenging character Greg.

  • GREGORY GORDON

  • I'll ask, I'll ask question one, part

  • one.

  • With regard to uh, with regard to this- the, the issue of

  • head room, I think we've all become

  • pretty comfortable with the

  • concept of you guys bringing

  • in a lot more cash than you're

  • booking, sort of operating earnings.

  • And that, that cash flow is the cash

  • that will ultimately be used at least in

  • part to pay down the debt when

  • you come out of bankruptcy.

  • But wasn't that cash supposed

  • go away at the end of the

  • rate freeze?

  • And, and I think we all forgot that was

  • supposed to happen right about now.

  • So can you give us an update on

  • what the situation is, with

  • the end of the rate freeze,

  • you know, are we gonna to continue

  • to be collecting head room?

  • Is there something the

  • regulators can do vis-a-vis a

  • decision on the rate freeze which could potentially

  • stop the flow of that cash

  • flow, or would that uh, basically put them

  • at loggerheads with the

  • bankruptcy court?

  • UNKNOWN SPEAKER

  • Okay.

  • That was a good set-up

  • question.

  • Let me respond to that.

  • The first is that you might

  • note that the CPUC included

  • head room in their alternative

  • plan that they've put forward.

  • And so as they look at it,

  • they would anticipate the

  • company continuing to collect

  • head room.

  • And I think they did that

  • because it's necessary in

  • order to support their plan

  • from their standpoint.

  • Additionally, the CPUC has

  • made statements since the

  • implementation of AB-6 X, to

  • the effect that stranded costs

  • could continue to be recovered,

  • as we go forward in 2002,

  • beyond either the end of the

  • year '01 or March '02.

  • And they didn't necessarily

  • constitute unrecovered costs,

  • as defined by AB 1890, which

  • precluded the recovery of

  • those costs.

  • So the CPUC not only in its

  • own plan but also in some

  • interpretations has suggested

  • that they have the authority

  • to authorize recovery of these

  • costs.

  • And finally, Greg, as you

  • point out, there is the issue

  • that we are in bankruptcy, and

  • so I believe that the CPUC is

  • aware that were they to move

  • forward aggressively to try and cut

  • rates, that they might run

  • into a head-on collision with

  • the bankruptcy court.

  • And could be restrained in

  • that regard.

  • Thank you.

  • GREGORY GORDON

  • Great.

  • UNKNOWN SPEAKER

  • Next question?

  • CONFERENCE FACILITATOR

  • Next question

  • is from Kathleen Malley of JK Utility

  • Advisory.

  • KATHLEEN MALLEY

  • Thanks very much.

  • With regard to the utility and

  • the various rate proceedings

  • in front of the commission,

  • could you just update us on

  • the size of the '02 attrition

  • rate proceeding and what

  • impact, if any, that has on

  • what you file for for the '03

  • GRC?

  • And we recently saw SoCal Ed

  • get recognized for -- or get

  • in place an electric revenue

  • adjustment mechanism effective

  • back to June of '01.

  • Is that -- type of mechanism

  • available to PG&E?

  • And, and if so, when is the

  • commission go to act on that

  • for, for you all?

  • GORDON SMITH

  • Kathleen, this is Gordon

  • Smith.

  • And good afternoon.

  • Let me answer the first part

  • your question and the

  • second one to Kent Harvey of

  • the Utility CFO.

  • On April 15th, Pacific Gas &

  • Electric filed the, the notice of

  • intent known also an an NOI to

  • file its 2003 general rate case,

  • and then get 2003 would be the test

  • year.

  • Application to the Office of

  • Ratepayer Advocates in the PUC.

  • The application requested an

  • increase in our electric

  • revenues of about $400 million,

  • and of our, our gas distribution

  • revenues of about $70 million.

  • Now, the ORA has approximately

  • or exactly 25 days to review

  • the NOI, and notify us of any

  • deficiencies .

  • KATHLEEN MALLEY

  • Okay.

  • GORDON SMITH

  • We will then correct those

  • deficiencies and we can then

  • file a GRC, no sooner than 60

  • days after the acceptance,

  • which is the time the

  • deficiency had been corrected, and

  • accepted by the ORA.

  • And then we will also request

  • that the GRC for 2003 go into

  • effect on January 1.

  • Now, the PUC issued a, kind of a uh, a,

  • a bleak decision related to

  • the 2002 attrition on April

  • 22.

  • They issued an interim

  • decision that, - that appears to us to

  • give them the option of making

  • the 2002 attrition case

  • effective as of either the

  • April 22nd date or when we

  • actually file the 2003 GRC.

  • And I, I think the PUC said that

  • we need further hearings on the entrusting the

  • procedural issues related to

  • this.

  • Now, in terms of your last

  • part of your question,

  • referring to going back and

  • making dates effective, let me

  • turn it over to Kent.

  • KENT HARVEY

  • Thanks. Yeah, Kathleen, this is Kent.

  • I guess um, the question about the E-ram

  • and how it might be resolved

  • going forward, I, I, I think it's

  • our expectation that that

  • issue will be taken up in the

  • broader context of the GRC

  • proceedings, and there's no

  • separate proceeding underway

  • right now.

  • KATHLEEN MALLEY

  • Okay.

  • And Kent, would -- would it

  • be effective for you back to

  • June of '01?

  • 'Cause I thought that was the date

  • that was, uh, uh, uh instituted or

  • effective as a result of

  • actions taken by the

  • legislature, a year ago.

  • June date.

  • KENT HARVEY

  • I don't have the answer that question,

  • Kathleen.

  • KATHLEEN MALLEY

  • Okay. All right.

  • Thanks very much.

  • CONFERENCE FACILITATOR

  • Next question's from Kit Conilege of

  • Sorgan Stanley.

  • Go ahead.

  • CARRIE STEVENS

  • Uh, good morning uh,

  • good afternoon.

  • It's actually Carrie Stevens.

  • I had a question for Tom Boren.

  • With regard to the credit of

  • NEG, I was curious if you

  • could maybe go into a little bit

  • more detail on discussing the

  • projects that you are

  • continuing with in terms of

  • development, how you're going

  • to finance those remaining

  • projects, with a focus on

  • maintaining the current credit

  • rating at the National Energy

  • Group.

  • THOMAS BOREN

  • Yeah, frankly, we don't see

  • our -- any difficulty

  • maintaining the credit, I say, I say

  • that easily here, but we don't

  • see a big issue for us.

  • Our debt ratios, we don't see

  • them deteriorating, because the debt

  • we need for construction to substantially uh,

  • in place with the recent

  • closure of our $1.5 billion Jet

  • Holdings Facilities.

  • We're also going to continue

  • to use a number of other ways

  • to control our recourse debt,

  • and that's going to include

  • accommodation things like

  • bunts and operations,

  • non-recourse debt, operating

  • leases and so forth.

  • We have very good liquidity

  • now and working capitol and

  • cash on hand at the end of the

  • first quarter, we had about $691

  • million of cash on hand.

  • We had $700 million of undrawn

  • lines of credit.

  • We maintain good banking

  • facilities and relationships

  • with folks.

  • We're continuing frankly to

  • reduce our construction budget

  • and our A & T cost, and we're

  • also continuing to remove

  • ratings triggers -- we did

  • that with this Jet Holdings

  • Facility we closed in.

  • We had removed the ratings

  • triggers from it.

  • So overall, you know, that's

  • how we're gonna continue to finance

  • the projects.

  • We have also continue to

  • maintain very close

  • communications with the rating

  • agencies to know, to make sure that we

  • adhere to what could only be

  • described as the evolving

  • rating criteria.

  • We worked very hard to get

  • that investment grade, to credit rating

  • last year, and we're very

  • committed to continuing that

  • and to maintaining that.

  • And continue to build on those

  • half dozen projects we

  • currently have under way now.

  • CARRIE STEVENS

  • Okay.

  • Thank you.

  • THOMAS BOREN

  • Okay.

  • CONFERENCE FACILITATOR

  • The next question's

  • from Zach Shriver of Silk Cap.

  • Go ahead, please.

  • ZACHARY SHRIVER

  • Hi, guys.

  • It's Zach Shriver from Silk Cap.

  • Can you hear me?

  • UNKNOWN SPEAKER

  • Good morning, Zach.

  • ZACHARY SHRIVER

  • Question for Bob.

  • Bob, now that the CPUC plan is

  • out, do you still feel

  • confident that you can emerge

  • from bankruptcy by year end

  • 2002?

  • ROBERT GLYNN

  • Well, our schedule calls

  • for completion of the

  • reorganization by the end of

  • 2002.

  • And what we have more recently

  • going for us is uh, disclosure statement

  • approval and the date set by

  • the bankruptcy court for

  • mailing it out to creditors.

  • This is an ambitious timetable,

  • but every schedule milestone

  • that we've set since the

  • filing has been an ambitious

  • one and we've met each one.

  • So we believe this is an achievable schedule

  • and we're doing everything in

  • our control to secure its

  • occurrence.

  • And we've filed the necessary

  • applications with the FURC,

  • with the Nuclear Regulatory Commission and the Securities

  • Exchange Commission, in

  • time to get us ready for this

  • end date, and to date the

  • court has made sure, the

  • bankruptcy court has made sure,

  • that the issues regarding plan

  • confirmation, competing plans and the like are moving on

  • parallel paths, not sequential

  • paths.

  • We also believe that our plan

  • is the best one for creditors,

  • customers and shareholder

  • alike, and that's gonna be born

  • out when creditors vote and the

  • judge rules.

  • As always, the risks are that

  • there will be delays in

  • hearing processes and delays

  • occasioned by appeals.

  • But looking at the fundamental

  • schedule that we have set, it

  • remains as stated.

  • ZACHARY SHRIVER

  • Thank you so much.

  • CONFERENCE FACILITATOR

  • K, Next question's

  • from Michael Lucas of Appalucia

  • Management, go ahead, please.

  • MICHAEL LUCAS

  • Yeah, hello, everybody.

  • UNKNOWN SPEAKER

  • Good morning.

  • MICHAEL LUCAS

  • I'm trying to understand

  • one thing on the casual

  • statement.

  • The net changes and liability subject

  • to compromise, 1.1 billion.

  • Is that effectively, just the trade

  • creditors of the issue with

  • the DWR that, the FURC ruling in

  • March 20th or whatever it was

  • that you're not actually gonna have those as

  • liabilities?

  • KENT HARVEY

  • I, I couldn't -- this is Kent

  • Harvey.

  • I couldn't hear all your

  • question but you referenced a

  • 1.1 change, and that may

  • reflect the reversal that we did

  • for the first quarter of 2001

  • for the ISO charges.

  • MICHAEL LUCAS

  • Okay.

  • That's, that's what I --

  • KENT HARVEY

  • In the quarter.

  • MICHAEL LUCAS

  • Okay.

  • I thought that.

  • But that's not -- how is that

  • cash?

  • Why would it be a negative

  • adjustment on the casual statement?

  • It's not a, I mean you never actually paid cash for this,

  • did you?

  • KENT HARVEY

  • No.

  • We have not -- we have not

  • paid the cash for these

  • liabilities yet.

  • MICHAEL LUCAS

  • So how -- I'm just tryin to

  • understand, you know, in counting wise, why

  • would this run through the

  • casual statement as a negative

  • item to net income?

  • UNKNOWN SPEAKER

  • This is a non- cash [INAUDIBLE]

  • KENT HARVEY

  • It is a non-cash item --

  • But we're --

  • UNKNOWN SPEAKER

  • The answer is, is because the

  • starting net income includes

  • that as income, and that's a

  • non-cash income.

  • So we have to reverse those

  • out.

  • Cash flow statement.

  • They net so it's a non-cash

  • item.

  • MICHAEL LUCAS

  • Oh, I just, how does, How does it include it as

  • income?

  • When you, when you recorded this originally,

  • I was trying to understand the

  • transaction, I would assume that would have been something

  • like an accrued expense and an accounts

  • payable?

  • UNKNOWN SPEAKER

  • It was an accrued expense

  • and we recognized the expense

  • last year and we had a

  • liability on our books this

  • year.

  • And in -- or last year also.

  • And so in the first quarter of

  • this year, when we reversed a

  • piece of that

  • accrual out, as we've disclosed, that gets

  • reflected back as income for

  • the period.

  • And that's why we have that as

  • an item impacting comparability

  • on our income statement saying that that is, that is income,

  • but that's non-cash income, and so

  • we have to on the cash flow

  • statement make that as an

  • adjustment to our net income

  • to reflect the fact that it's

  • not cash.

  • MICHAEL LUCAS

  • Okay.

  • Thank you.

  • CONFERENCE FACILITATOR

  • Next question's

  • from Jason West of Deutsche

  • Bank.

  • Go ahead, please.

  • JASON WEST

  • Yeah.

  • I was wondering if you could give us

  • an update, um, if there's anything going on

  • with the mediation process

  • between your plan and the CPC

  • plan?

  • If there's any progress being made

  • there at all?

  • UNKNOWN SPEAKER

  • Jason, all of the

  • participants in the court sanction

  • mediation are under a very

  • strict confidentiality

  • agreement, and we're gonna

  • honor it.

  • So we'll make no comment at

  • all.

  • JASON WEST

  • All right.

  • CONFERENCE FACILITATOR

  • Next have

  • Scott Pearl of Credit Suisse

  • First Boston, go ahead

  • SCOTT PEARL

  • Hi.

  • Could you just um, I'm not sure

  • is Chris, Chris Warner is on there, but

  • could somebody just elaborate a little bit more

  • about the legal issues,

  • related to the commission's

  • plan to have the utility issue

  • equity as, as part of their

  • solution?

  • CHRIS WARNER

  • I think Bob Glynn

  • represented what our overall

  • position is on the CPC plan and

  • we will be providing comments on

  • that plan, our objections to

  • the plan, later this week on

  • May 3rd.

  • I'd rather have those speak

  • for themselves at that time.

  • SCOTT PEARL

  • Thank you.

  • CONFERENCE FACILITATOR

  • K, next is Tom

  • O'Neal of Leamann Brothers, go ahead please.

  • TOM O'NEAL

  • Good afternoon.

  • UNKNOWN SPEAKER

  • Hi, Tom.

  • TOM O'NEAL

  • Say uh, question on the earnings

  • guidance of 250 to 255.

  • I guess first if you would be

  • willing to break it down

  • between the Utility and

  • National Energy Group, and

  • secondarily, does it include

  • the carrying costs on the

  • billion-dollar loan at the

  • corporation level, and does it

  • include the six cents of

  • income from other enterprises

  • from this quarter?

  • UNKNOWN SPEAKER

  • Yeah, in response to that

  • question, which sounds like

  • three, let me see if I go through them.

  • We, we historically have not

  • broken out the guidance

  • between the utility and the

  • NEG.

  • And we're going to continue

  • with that policy, going

  • forward.

  • So that's the answer to the

  • first question.

  • With respect to the guidance

  • for the 250 to 255, you asked

  • the question, does that

  • include the interest expense up

  • at the parent company?

  • And the answer is no.

  • That is treated, in- included in

  • items impacting comparability,

  • so that would be non-operating,

  • and I'm trying to remember

  • the -- does it include

  • corporate income, which was

  • six cents?

  • And the answer is yes.

  • So that guidance does include

  • the 6 cents at the parent

  • company.

  • TOM O'NEAL

  • Great.

  • Thank you.

  • UNKNOWN SPEAKER

  • Yep.

  • CONFERENCE FACILITATOR

  • K, next question's

  • from David Frank of Zimmer

  • Lucas Partners, go ahead.

  • DAVID FRANK

  • Yeah, hi, good a-, uh, good afternoon.

  • UNKNOWN SPEAKER

  • Hi.

  • DAVID FRANK

  • Wanted to know just a

  • comment on the rate freeze, I

  • think you guys had a sharing

  • agreement that was endorsed by

  • the CPC regarding Diablo

  • Canyon that would take effect

  • at the end of the rate freeze.

  • And is that still in effect,

  • that agreement?

  • And if the rate freeze was at

  • some point cleared to end,

  • would it eh, would it become effective?

  • CHRIS WARNER

  • This is Chris Warner.

  • The, I think you're referencing what we call the

  • 50-50 Sharing agreement.

  • And that was effectively

  • revoked by the CPC's recent

  • URG decision that set a

  • revenue requirement, although

  • it didn't change rates, set a

  • revenue requirement for Diablo

  • Canyon effective January

  • 1, 2002, as Kent Harvey

  • referenced.

  • It also had terminated on

  • schedule the incremental cost of setup pricing,

  • revenues that we were

  • scheduled to receive only

  • through December 31st, 2001.

  • DAVID FRANK

  • So, so it's no longer -- it was

  • wiped out?

  • CHRIS WARNER

  • That's right.

  • The URG decision rejected our

  • request that the CPC honor and

  • implement the 50-50 Sharing

  • plan.

  • DAVID FRANK

  • Okay.

  • Thank you.

  • CONFERENCE FACILITATOR

  • Next question's

  • from Vick Cayton of Deutsche

  • Asset Management.

  • VICK CAYTON

  • Yes.

  • Thank you.

  • Question is really on this

  • filed doctrine as to what this

  • status is, and does that cloud

  • up bankruptcy court proceeding

  • in terms of your plan of

  • reorganization, changes

  • materially if you win that

  • one?

  • UNKNOWN SPEAKER

  • First, in answer to your, you

  • question about the procedural status

  • the [INAUDIBLE] doctrine case is moving

  • forward on motions for summary

  • judgment by ourselves and the

  • opponents.

  • And those will be heard later

  • this summer.

  • At least they've been filed

  • and they will be hearings on

  • those.

  • And we also are waiting a

  • decision on the CPC's motion

  • to dismiss our [INAUDIBLE] doctrine claim.

  • So the case is moving forward

  • to a merits decision,

  • hopefully by the end of this

  • year or early next year.

  • In terms of its impact on the

  • bankruptcy court proceeding,

  • as you may recall, the rate [INAUDIBLE]

  • doctrine case is not part of

  • our bankruptcy plan of

  • reorganization.

  • And therefore, it would, the

  • result of that [INAUDIBLE] doctrine case

  • would not impact the financial

  • or regulatory aspects of the

  • plan of reorganization.

  • VICK CAYTON

  • But it does have a serious

  • impact on, on significant impact

  • on -- your financials, if you

  • win that case?

  • UNKNOWN SPEAKER

  • Yes, it would.

  • We we, would still expect to

  • recover under the [INAUDIBLE] doctrine

  • case, and that certainly would be a

  • positive impact on the upside,

  • or utility and the

  • corporation going forward.

  • VICK CAYTON

  • Okay.

  • Thank you.

  • UNKNOWN SPEAKER

  • This proceeds go entirely

  • the shareholders as opposed to

  • other parties.

  • VICK CAYTON

  • I certainly hope so.

  • UNKNOWN SPEAKER

  • We do too.

  • CONFERENCE FACILITATOR

  • Next question's

  • from Greg Gordon of Goldman

  • Sachs.

  • Go ahead, please.

  • GREGORY GORDON

  • Hi, guys.

  • Follow-up question on the plan

  • of reorganization.

  • UNKNOWN SPEAKER

  • Yeah?

  • GREGORY GORDON

  • Remind us what um, what the judge has

  • said with regard to the

  • concept of implied versus

  • expressed preemption, how many

  • laws or and or regulatory

  • statutes you are asking them

  • to expressly preempt, once the

  • plan gets to confirmation, and

  • just give us a refresher

  • course on once the creditors

  • hopefully endorse your plan,

  • how we get through

  • confirmation and out of

  • bankruptcy.

  • UNKNOWN SPEAKER

  • That's a mouthful of

  • questions, certainly we can

  • provide you the details on our

  • filings.

  • But just as a, as a short answer, as

  • you may know, we believe that

  • our plan meets the judge's

  • criteria for applied preemption and

  • then we'll be able to demonstrate

  • at the confirmation hearing

  • that the small number of laws that

  • we are requiring to be

  • preempted can be preempted

  • lawfully and should be under

  • the judge's criteria.

  • And if those laws indeed are

  • preempted, if the judge

  • supports our position on

  • confirmation, the plan can

  • move forward to a successful

  • effective date.

  • UNKNOWN SPEAKER

  • Also, this Jim [INAUDIBLE]

  • We did appeal the judge's

  • ruling on expressed reemption we

  • just recently filed our opening brief,

  • and we're hoping the district

  • court will expedite the

  • hearing on that appeal.

  • GREGORY GORDON

  • [Jim], can you refresh our

  • memory, if you have the number

  • of -- exactly how many laws

  • and or regulations you're

  • asking them to expressly

  • preempt or could give us a ballpark

  • number, if you can't remember

  • exactly the number?

  • UNKNOWN SPEAKER JIM

  • In terms of the implied preemption

  • we're requesting really only that I think,

  • three categories of CPC laws be

  • preempted.

  • And so there's not, not easy way to

  • number them, but the way we

  • have classified them is three

  • separate kinds of CPC

  • regulations and laws, that

  • cover things like issuance of

  • securities, transfer of assets,

  • affiliate transactions.

  • GREGORY GORDON

  • Thank you.

  • CONFERENCE FACILITATOR

  • K, next question's

  • from Zach Shriver of Silk Cap [INAUDIBLE].

  • Go ahead please.

  • ZACHARY SHRIVER

  • Hi, guys.

  • It's Zach Shriver from Silk Cap.

  • Just a question on where we

  • are with the creditors

  • committee and what the

  • creditors committee official

  • position is relative to your

  • POR.

  • Is there any official or

  • unofficial position that they

  • have relative to the PUC POR?

  • Do we really need to wait until May

  • 3rd to really see how the creditors

  • committee shakes out and

  • whether or not they're going

  • to stick by the POR's if they

  • have previously and if there's

  • any bifurcation of sort of the

  • interest of equity holders and

  • debt holders?

  • KENT HARVEY

  • This is Kent Harvey.

  • As you know, the creditors

  • committee supported our plan

  • from the get-go, when we filed

  • it.

  • And uh, and they continue to support our plan

  • at this, at this point.

  • And we expect them to continue

  • to support the plan.

  • They have not taken a position

  • on the recent proposal by the

  • PUC.

  • I think they still are looking

  • that proposal over.

  • ZACHARY SHRIVER

  • If there were to be a

  • moment in time in this process

  • for the creditors committee to

  • sort of break ranks, with your

  • POR or effectively endorse on

  • equal terms each one of the

  • PORs, when in the process is

  • that most appropriate?

  • KENT HARVEY

  • Yeah, that's really their

  • decision.

  • Quite, quite frankly, I mean it's pretty

  • clear our plant treats

  • creditors very very well so-

  • ZACHARY SHRIVER

  • Sure.

  • KENT HARVEY

  • It's hard to imagine our

  • plant won't continue to

  • receive a lot of creditor

  • support going forward.

  • ZACHARY SHRIVER

  • Okay.

  • Thank you.

  • CONFERENCE FACILITATOR

  • K, next question's

  • from Scott Pearl of Credit

  • Suisse First Boston.

  • Go ahead, please.

  • SCOTT PEARL

  • Hi, understand that you don't

  • give specific Sigma guides but

  • just you know, want to understand what the

  • revised guidance.

  • Is it still appropriate to

  • assume the -- the historical

  • proportion, the 20, 25% coming

  • from NEG, that general type of

  • range?

  • UNKNOWN SPEAKER

  • What I would point out,

  • Scott, is previously we did

  • say that the NEG would be down

  • somewhat in looking at '02

  • versus '01 so while we

  • didn't provide a numerical

  • breakout, that is the extent

  • of what we've said on the

  • topic.

  • So I would make that point,

  • and then just want to remind

  • everyone, I think you used the

  • term revised guidance, and I

  • would -- I'm not sure I'd be

  • comfortable with that

  • characterization because what, what

  • we said initially in the

  • beginning of the year was that

  • our guidance would be $3 in

  • total, for operating earnings.

  • And we still stand by that,

  • and in fact will exceed that

  • for for the year, including

  • head room.

  • But what we're doing is

  • providing clarification in

  • response to inquiries of

  • research analysts that that $3

  • includes about 50 cents of

  • head -- head room in it.

  • And you know, we've already had more

  • than that in the first

  • quarter.

  • So we've provided without head

  • room it looks like 250 to 255.

  • So just wanted to make that

  • point.

  • SCOTT PEARL

  • Certainly appreciate that clarification.

  • I, I, I'd a, didn't mean to mischaracterize

  • your statement.

  • And as far as within that --

  • the pretty much similar type

  • question, but the 6, the 6 cents, how

  • do we think about those items

  • throughout the rest of the

  • year as far as the tax benefit

  • piece?

  • Is that something that

  • continues to recur?

  • UNKNOWN SPEAKER

  • Yeah, the 6 cents is

  • divided probably about 4 cents

  • and 2 cents, between mark to

  • market recognition of income

  • on the warrants, on the GE

  • loan.

  • And that's really going to be

  • a function of market values

  • out there in the uh, in the industry,

  • although our valuation is

  • driven by DCF analysis.

  • The 2 cents relates to the

  • benefits of consolidated tax

  • treatment.

  • And depending on the income

  • that we realized through the

  • rest of the year, I think

  • there will be some recurring

  • nature to that 2 cents.

  • It could be up a little bit or down a little bit,

  • depending on where the

  • profitability in our company comes from,

  • whether it's in the NEG or

  • what States even in the NEG.

  • SCOTT PEARL

  • Thank you.

  • CONFERENCE FACILITATOR

  • Next question is

  • from Vedula Merti of SAC

  • Capitol.

  • Go ahead please.

  • VEDULA MERTI

  • Good afternoon.

  • UNKNOWN SPEAKER

  • How are you?

  • VEDULA MERTI

  • Just a couple of things.

  • One, I'm wondering you touched

  • on DNEG various ratings

  • triggers and things of that

  • nature.

  • Wondering if you could, [INAUDIBLE]

  • that Moody's has you on a

  • negative outlook.

  • Can you review the ratings

  • status right now, and the

  • implications of the existing

  • rating triggers.

  • Should those occur, what would

  • be the financial impacts and

  • responses that are necessary?

  • And my second question has to

  • do with when you came to town

  • with your reorganization plan

  • back in September, you kind of

  • laid out for us an outlook for '03

  • through '05 under your plan.

  • I'm wondering whether that's

  • been updated somewhere publicly in any fashion or, if

  • not been updated since then, whether you qual-, quan-,

  • quantitate in some fashion update us as to how

  • you think things have shuffled

  • around from those numbers

  • since then.

  • GABRIEL TOGNERI

  • Vedula, it's Gabe Togneri. I'll take your second

  • question first.

  • The most up to date financial

  • projections for the utility

  • and the plan of reorganization

  • are available on our Website

  • and also through the

  • bankruptcy court Website,

  • consistent with our last

  • disclosure statement.

  • It's been updated a couple

  • times in the most recent

  • numbers are available there.

  • And as to your first question,

  • on NEG credit, --

  • THOMAS BOREN

  • It's like I said earlier, this is

  • Tom Boren, we've done a very

  • thorough evaluation and

  • regularly monitor our exposure

  • on our ratings triggers.

  • Since the last quarter, for example, we have

  • successfully completed an amendment to our Jet

  • Holdings Facility where we

  • removed those rating triggers and

  • reflect things back to financial

  • [INAUDIBLE]

  • but we also had discussions

  • for amending other facilities,

  • they're ongoing as we speak now.

  • We're optimistic that we'll be

  • successful in removing the

  • majority of them.

  • Some of our trading and

  • third-party agreements contain

  • ratings triggers and I, I would

  • tell you that exposure under many

  • of those is only a fraction

  • of the face amount of

  • these contracts, or their soc- or their

  • guarantees.

  • And we believe that they're

  • within our control to manage

  • them [INAUDIBLE] things that are not

  • UNKNOWN SPEAKER

  • Yeah, it's a, we reduced them

  • substantially, and through the

  • course of 2001 we had the

  • opportunity to revisit a lot

  • of rating triggers, and we

  • were able to reduce those down

  • to all-in we're looking' about maybe $144 million

  • of total exposure to possibly happen with

  • the downgrade, and that's well within our

  • liquidity, just cash alone to

  • cover that.

  • UNKNOWN SPEAKER

  • And I would also tell you

  • that we will go over in great

  • detail in our 10Q, or at least a fair amount of detail the ratings

  • triggers and you can look it,

  • I think it's pages 14, 15 and maybe

  • 28, of the NEG 10Q, so if you

  • want to look through that, you'll

  • get some more detail out of that.

  • VEDULA MERTI

  • And my last, and also the current status of

  • ratings amongst the three agencies for NEG, if

  • all three have ratings or I'm not

  • sure if they do or not.

  • UNKNOWN SPEAKER

  • The ratings for the NEG,

  • was that the question?

  • UNKNOWN SPEAKER

  • Yes.

  • UNKNOWN SPEAKER

  • Yeah, our ratings that we have for the

  • NEG at NEG itself, by S&P,

  • is DDD.

  • The trading business is

  • BBB+.

  • Our pipeline business is A-.

  • And then we have a number of

  • over routes of assets holding

  • businesses in New England and

  • they are rated BBB-.

  • Now, the Moody's ratings is

  • for NEG is BAA2.

  • And for -- they don't have a

  • rating for energy trading and

  • for GT Northwest, our

  • pipeline business.

  • Their rating is -- tell me

  • what that is --BAA1, I

  • believe.

  • VEDULA MERTI

  • Thank you very much.

  • CONFERENCE FACILITATOR

  • K, next question's

  • from John Riley of Fairlong

  • Capital.

  • Go ahead, Mr. Riley.

  • JOHN RILEY

  • Yes.

  • Good afternoon, guys.

  • Had a question for Glynn,

  • given the heat wave we saw through the

  • east in April, your current

  • thoughts on what you're gonna see

  • this quarter as far as spark

  • spreads across the portfolio,

  • and then your current thoughts

  • on what the summer's gonna look

  • like.

  • I know we've heard Dinaty and a few

  • competitors in this sector talk about lagging

  • into the supply-side of the

  • trade lately with the forward

  • curves so depressed.

  • Your current look on what you

  • see spark spreads at over the next, over the

  • coming year.

  • ROBERT GLYNN

  • Okay, fine.

  • We've, we've actually seen some

  • improving spark spreads.

  • We track those -- try to track

  • them on almost every two weeks

  • to see what type of movement.

  • Since the end of 2001 we've

  • seen a general improvement

  • nationwide.

  • And in particular, in a, in New

  • England, we have a large

  • portion of our assets, we've

  • probably seen the most

  • substantial change at least until

  • year-to-date, the -- those

  • continue to improve probably larger

  • than we've seen in any other

  • region.

  • To forecast what's gonna happen

  • for the summer months, I'd

  • like to be good at that.

  • I'd like to fib that I'm good at

  • that.

  • But I'm going to say that so

  • far, if we can keep the

  • general trends in the, from '03 out,

  • we've seen some, we see some very good

  • improvements.

  • What's gonna happen for the

  • remainder of '02 remains to be

  • seen.

  • Joe, I think the markets trying to bank in the

  • amount of new capacity, may

  • become available.

  • We certainly have seen a

  • depression overall in the, the prices for

  • four markets from '02 to '03

  • have been generally declining, but

  • we see those things improving

  • at a greater rate than what

  • they were declining in the

  • past.

  • JOHN RILEY

  • Okay.

  • ROBERT GLYNN

  • So I wish I could be more

  • accurate on forecasting

  • future.

  • I, I think we could make a lot of

  • money doing that.

  • JOHN RILEY

  • Maybe you could hire Al

  • Roker.

  • ALL

  • [laughter]

  • JOHN RILEY

  • Alright, thanks.

  • CONFERENCE FACILITATOR

  • K, the next question's

  • from Vick Cayton of Deutsche Asset

  • Management. Go ahead please.

  • VICK CAYTON

  • Yes.

  • Thank you.

  • Question, Bob.

  • Is there any middle ground to

  • reach some kind of a settlement

  • between yours and CPUC, or

  • you think that the bankruptcy court

  • will end up making that

  • decision, particularly if

  • creditors have agreed to both

  • plans, sort of being that they,

  • they're indifferent about

  • plans or so?

  • ROBERT GLYNN

  • Well, the challenge is, seems to be in

  • the basic premise of the

  • plan, our plan is simple, in

  • that it has investment grade credit

  • ratings right out of the chute,

  • which means strong, healthy

  • companies that don't have

  • crushed equity value.

  • It pays all creditors in full

  • with interest, and it doesn't

  • raise rates.

  • And the challenge that we've

  • seen in other proposals seems to

  • be basically beginning with whether or

  • not there is a unyielding

  • commitment to investment grade

  • ratings.

  • It's very difficult when that

  • kind of a binding commitment

  • isn't made to sort of see the

  • kind of uh, the kind of future that you might

  • suggest.

  • We think we have a plan that's

  • not only fair, legal, but

  • extremely attractive to

  • creditors.

  • We certainly think it's

  • confirmable.

  • Chris has just reviewed our

  • belief as stated in our

  • filings related to being

  • completely comfortable with

  • implied preemption, which is so,

  • the one that the judge is currently

  • going on.

  • So we feel that's plan gonna get

  • confirmed.

  • VICK CAYTON

  • So you, you'll just probably stick

  • to the plan and let bankruptcy

  • court make that judgment?

  • ROBERT GLYNN

  • There's gonna be a

  • confirmation process, which is

  • in essence a trial on whether

  • or not the plans deliver what

  • they say they'rel gonna deliver in, in

  • their filings.

  • And we think that process is gonna

  • go forward.

  • VICK CAYTON

  • Okay.

  • Thank you.

  • CONFERENCE FACILITATOR

  • There are no questions

  • waiting at this time.

  • GABRIEL TOGNERI

  • All right.

  • In that case, I'd like to

  • thank everybody for

  • participating in the call.

  • And we'll be back to you the

  • second quarter.

  • Thank you.

  • [ call disconnected ]