使用警語:中文譯文來源為 Google 翻譯,僅供參考,實際內容請以英文原文為主
Operator
Good morning.
My name is Paula and I will be your conference operator today.
Thank you for joining us for this conference call for OFG Bancorp.
Our speakers are Jose Rafael Fernandez, President, Chief Executive Officer, and Vice Chairman; and Ganesh Kumar, Executive Vice President and Chief Financial Officer.
There is a presentation that accompanies today's remarks.
It can be found on the Investor Relations website on the homepage or on the webcast, presentations, and other files page.
Please note that this call may feature certain forward-looking statements about management's goals, plans, and expectations, which are subject to various risks and uncertainties outlined in the risk factors section of OFG's Securities and Exchange Commission filings.
Actual results may differ materially from those currently anticipated.
We disclaim any obligation to update information disclosed in this call as a result of developments which occur afterwards.
All lines have been placed on mute to prevent any background noise.
After the speakers' remarks, there will be a question-and-answer session.
I would now like to turn the call over to Mr. Fernandez.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Thank you for joining us this morning.
Please turn to slide 3.
Our core business continues to perform very well and we continue to have a strong capital position.
Overall for the fourth quarter and the year, net interest margin held up well, as did core fee income, expense management, and loan production levels.
We continue to expand Oriental's retail franchise, producing significant new customer growth.
Credit metrics over the course of the year improved, with noticeable reductions in early delinquency and MPL ratios by the end of the year.
Capital remains solid, with tangible book value at $14.53 per share at year-end.
In turn, our strength enabled us to take decisive derisking actions in 2015, provisioning for an additional $30.4 million on our PREPA loan in the fourth quarter.
This reduces the principal balance net of allowances to 68%, or $136 million.
Other accomplishments for 2015 included a close to 50% reduction in our Puerto Rico government and public corporation loan balances, successful negotiation and termination of the FDIC commercial share loans agreement related to our 2010 acquisition of Eurobank, the successful bulk sale of $235 million of unpaid principal balances of acquired nonperforming assets.
While there has been some progress working out PREPA, we recognize that the political process is volatile and that there is still a high level of uncertainty in the operating environment in Puerto Rico.
On the one hand, lower fuel prices have greatly helped consumers' disposable income and enable many businesses to reduce operating costs.
On the other hand, the Puerto Rico legislature delayed voting for the second time on the proposed PREPA Revitalization Act.
This directly influenced our decision to increase the PREPA provision.
In addition, the central government is still not fully executing on the fiscal and economic growth plan that it announced last summer.
In the midst of all this, we remain steadfast with our discipline in underwriting, pricing, operations, and cost management.
We also have formally shifted our focus towards preserving and building capital.
We believe our careful approach, while continuing to expand our presence and deepen customer relationships in our target market, is the right thing to do until we can get a better read on the future in Puerto Rico.
Looking ahead to 2016, we expect positive trends in our core businesses.
We will continue implementing our already successful innovative customer-focused fast, easy, and done -- in Spanish, rapido, facil y [echo] -- approach in each of our core businesses, and we will continue closely monitoring Puerto Rico's economic and fiscal situation to proactively adapt to the circumstances.
Certainly the attention we are now receiving from Washington is good to see, but we need the government here to act now to comprehensively address the fiscal and economic situation.
Please turn to slide 4. Our capital ratios are strong and exceed the requirements for a well-capitalized institution.
In addition, our capital levels are up sequentially and are significantly above the levels at the end of 2012 when we acquired BBVA Puerto Rico operations.
Now, I'd like to pass the call to Ganesh to review the quarter.
Ganesh Kumar - EVP, CFO
Thank you, Jose.
Good morning, everyone.
I will go over a few of the following slides, starting with slide 5.
For the fourth quarter, we reported a net loss of $4.4 million, or $0.10 per share.
There were three key items affecting the results.
One, an additional provision of $30.4 million that Jose mentioned; more about that in a moment.
Two, a total of $9.2 million from a few other items, such as an increased provision cost by impairment of an acquired loan pool, a reserve towards PREPA negotiating legal fees, a final settlement of claims with the FDIC on an expired commercial loss share agreement, and an OTT eye towards Puerto Rico security position.
Offsetting these, to a large extent, a $19.9 million tax benefit, primarily due to the losses taken at the bank level during the year.
Excluding these factors on a non-GAAP basis, net income before tax was lower by $3.7 million.
This can be attributed to lower yields on acquired loans and from additional provisions.
However, we were able to improve fee revenues and operating expenses.
Looking at our core business, we continued to generate high levels of pre-provision net revenues, new loans, banking and wealth management fee revenues, while optimizing our expense base.
In addition, our asset-quality trends continue to be fairly encouraging.
Early and delinquency levels fell noticeably from a year-ago levels and the NPL, excluding the PREPA, hit its lowest in trailing five quarters.
Please turn to slide 6. This slide gives you a dashboard of many of our key business trends.
Interest-earning assets have gradually declined, reflecting lower balances and a higher yielding tax-exempt government loans and in covered loan categories.
We were able to otherwise offset the runoff in the acquired loans with a stable level of new loan originations, albeit priced to the market.
In terms of deposits, though there is a reduction in total deposits portfolio, checking and savings account balances are maintaining level.
So the NIM is normalizing down to 4.5% range; along with a combination of lower cost recoveries and a smaller loan book, this has had a consequent effect on the net interest income levels.
Fee revenues have been stable all through the year.
The efficiency ratio spiked in 2015 solely due to a loss of income from Puerto Rico government loans, but we have been working steadily on rightsizing and have begun to bend the efficiency ratio curve down.
Please turn to slide 7. This is a new slide to highlight the extent of our PREPA exposure as it stands now.
This has been a recurring topic in all of our conversations.
We had our initial provisions in the first quarter when the loan was classified nonaccrual.
We have applied the interest payments which PREPA continues to make to the principal since then, with the provision this quarter of exposure net of allowances, and the principal reduction is $135.9 million, or roughly 68% of the total credit line, as Jose pointed out.
As you can see, even with the reinstatement of the restructuring agreement, there are still a few critical milestones ahead.
In 2016, we look forward to resolving this credit one way or the other.
Puerto Rico government loan and securities balances, on this aspect we made significant progress in the last two years reducing our direct exposure to Puerto Rico government credits with minimal losses to the capital.
Balances have declined 49% since 2013 and 32% since 2014.
On a linked-quarter basis, the difference in balances is primarily from an OTTI of $1.2 million on the PREPA security position and the PREPA payments received during the quarter.
On slide 9, this is a reproduction from our earnings release, so let's skip to the slide 10.
Here, we've written some of the key differences in our adjusted results between third and fourth quarter.
Interest income declined $4 million.
A few aspects contributed to this reduction.
First, the acquired loan balances are lower by $140 million, subsequent to the third-quarter portfolio sale.
Second, as part of our annual recasting exercise, the acquired loans were recasted with lower yields, resulting from extending durations.
Also, on a reported basis, cost recoveries in third quarter were higher by $10.3 million from the sale and due to an early repayment of a commercial loan.
Looking at the provisions, besides the $30.4 million provision for PREPA, the provision for originated loans increased $4.2 million this quarter.
This is primarily to replenish charge-offs from an isolated commercial loan and, to a smaller extent, from mortgage and auto loans.
Although flat on an adjusted basis, acquired loan provision differences from an impairment of a commercial loan pool, as determined during the recasting exercise.
Moving further down, you can see total banking and financial services revenues increased $1.4 million.
About $900,000 of this came from year-end annual insurance commission payments.
The rest is from increased mortgage banking activity.
Noninterest expenses declined $2 million, primarily due to proactive rightsizing efforts that we took in the later part of the year.
On slide 11, we covered some of this already and as nothing jumps out, let us skip to the next one.
On slide 12, here you can see we continue to do well with deposits, so especially in our retail franchise.
The reduction in DDA balances is mostly due to loss of one government entity account and the savings reduction is also primarily from loss of a second government account and some from the normal flux in the business money market account balances.
Lower CD balances are mainly due to repricing changes in the first half of the year and subsequent loss of some price-sensitive deposits.
Moving on to slide 13, we present here new loan originations, excluding the renewals during the course of the year.
In 2015, we originated a bit more than $1 billion in loans, or approximately 10% over last year.
This is despite the difficult operating environment and by maintaining our discipline and credit underwriting and pricing.
On our retail side, we were successful in growing consumer and mortgage originations.
Mortgage was up as we grew share with Doral exiting the market.
However, auto loan originations were affected by a large decline in the new car market in Puerto Rico.
We were able to offset that somewhat with expanded share among the dealers we do business with.
Commercial lending was also up strongly.
We continued to make inroads with small and mid-sized businesses.
In this segment, the competition is fierce and we are being highly selective without compromising our underwriting standards.
Let's skip to slide 15.
We wanted to give you some better insight into our levels of credit exposure.
This slide shows all originated, acquired, and covered loans that are 90 days or more delinquent.
Please keep in mind, these are ledger balances.
As such, they exclude all allowances, purchase accounting, and FDIC loss share.
There are a few salient points I want to communicate.
First, our outflows have exceeded inflows in nine of the 12 trailing quarters.
This shows our favorable trend in credit quality.
Second, excluding PREPA, the total drops to roughly $296 million.
Of this, $55 million loans are from acquired Eurobank portfolio and $120 million are from acquired BBVAPR portfolio.
As you know, these loans are covered and are under purchase accounting.
Third, originated loan delinquencies of $120 million, approximately, have an allowance of $59 million, excluding PREPA, which we discussed earlier.
Additionally, as you see in table 3 of our earnings release, we have worked hard during the year to reduce the OREO and repo balances.
They are now at $64 million, half of what we had at the end of the last year.
These atunements should leave you with no doubts as to our proactive management approach regarding our credit exposure and our ability to navigate the prolonged difficult environment over here.
Moving on to slide 17, to sum up my part of the presentation, here is the data on our capital level and tangible common -- including our tangible common equity.
We extended the year with TC -- we ended the year with TCE of $637 million, or $14.3 (sic - see Presentation, slide 17 - "$14.53") per share.
And our TCE ratio was 9.1%, only 15 basis points less than a year ago, despite all the derisking moves during the year.
Now, I would like to turn the call back to Jose.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Thank you, Ganesh.
Please turn to slide 18.
I'd like to summarize what we're doing to preserve and grow value.
One, we're focused on growing our Oriental franchise.
We believe we have done an excellent job, as evident by our strong loan production and net new retail customer growth.
Two, we are focused on enhancing the customer experience.
A great example of this is our -- is MyStatus app, an industry first that enables consumers to track their residential mortgage application every step of the way in the palm of their hand.
And as I said earlier, fast, easy, and done.
Third, in our underwriting we have maintained our pricing and discipline.
The result is that our originated loan yield has held up well over the past year, while net charges have remained low.
Fourth, net interest margin has come down, primarily as a result of our significant reduction in high-yielding tax-free government loans.
Fifth, with net interest income lower, we will also continue to work on costs.
As you saw this quarter, we have begun to improve our efficiency ratio again.
Sixth, ultimately our goal is to preserve and grow capital in a challenging operating environment.
We believe we are well positioned to do that.
Before I open up the lines for the Q&A, I would like to say a few words about the PREPA situation.
PREPA must complete its vital transformation so it can continue providing the people of Puerto Rico with electricity in an economical, safe, reliable, and cleaner manner.
It is imperative that the Puerto Rico legislature pass the PREPA Revitalization Act.
The bill was filed nearly three months ago.
The members of the House and the Senate of Puerto Rico have had the opportunity to review it closely and engage PREPA and other experts in a meaningful dialogue.
The PREPA Revitalization Act is good for the people and the businesses of Puerto Rico, as well as the overall economic stability of the island.
Over the long term, it will reduce energy costs by reducing debt service and modernize PREPA's generation, transmission, and distribution infrastructure through private investments.
Importantly, the PREPA Revitalization Act will also improve PREPA's governance and decision-making so that it is less political, less focused on the short term, and more focused on industry best practices.
This is a tremendous opportunity for Puerto Rico to show investors and the world that we can negotiate in good faith, that we can be responsible, and that we have a planned longer-term vision for our future.
Puerto Rico businesses and its people can no longer tolerate this prolonged uncertainty, primarily by political -- caused primarily by political inaction.
The time for waiting, the time for patience, the time for talking is really over.
We need actions.
With this, we end our formal presentation.
I would like to the operator to open up the call for questions.
Operator
(Operator Instructions).
Brian Klock, Keefe, Bruyette & Woods.
Brian Klock - Analyst
Good morning, gentlemen.
So I think we are as frustrated as you are with PREPA and the government situation, and like you said, I think your comments, I think, sum that up.
When I look at the quarter, obviously there was some noise in there related to PREPA, but on a reported basis, you still had an 182 basis-point pre pre-ROA.
Without some of the nonrecurring adjustments in there, it is closer to 2%.
So you still have pretty solid capital levels.
So I guess when I look at this and that core earnings power being pretty strong, maybe you can kind of talk to us about where you see the provision going.
I know there is some sort of levels -- some adjustments in there related to the auto, etc., other things in the quarter.
But looking at slide 15 with the inflows, it seems like -- besides the bad headlines, it seems like credit isn't as bad as you would read in the papers.
So maybe you can talk about where you kind of see things heading, ex PREPA, just on your core asset quality and where you are seeing inflows in the resolutions in your core portfolio.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Okay, Brian.
Let me give you some high-level comments on credit, excluding the PREPA loan, and I'll let Ganesh go into more detail, but we are very happy with the way we've been working on our credit exposures.
I think our team has done a great job reducing consistently.
As Ganesh mentioned, for the last 12 quarters we've reduced our nonperforming loans in a very good way.
We are not seeing on the commercial side any early delinquency trends that worry us.
We basically have $4 million of early delinquent loans in a portfolio that is $1 billion or $2 billion.
So in general when we look at credit at Oriental, we feel that the originated loans have the provision that -- the levels of provision that we are doing right now are consistent with the type of businesses we're in, meaning auto and consumer.
And this quarter, we had a special -- a one isolated commercial loan that we took a charge-off, but it's really something that we had already provisioned for in a significant way.
So we are not seeing any trends that confirm to us deterioration in credit in our portfolios.
So that's how we view that from a high level, if Ganesh wants to add anything more specific, but --
Ganesh Kumar - EVP, CFO
No, I think, as I pointed out, our target provisioning level -- our allowance reserve ratio happens to be around 2.3% to 2.5%, excluding the PREPA.
So we would continue provisioning, and one thing that I want to point out, Brian, is we do provision replenishing the charge-offs and adding something more for the environmental factors.
Primarily, we do believe that there is a lot of uncertainty still exists in front of us.
So, we are no means doing any reserve relief at this point in time; we are still in a reserve buildup mode.
Brian Klock - Analyst
Right.
So I appreciate the color, but obviously you take PREPA's provision out of this and that's something that is more normalized we should be expecting going forward as, like you said, the underlying credit trends and inflows actually look pretty good, but, like you said, there is a more sort of normalized level we should be thinking about going forward from a provision and charge-off level.
Does that sound fair?
Jose Rafael Fernandez - President, CEO, Vice Chairman
We agree with you, Brian.
Brian Klock - Analyst
Okay.
And then, my other question, just thinking about, again, it's a tough environment, and on the expense side you guys did a decent job controlling expenses with the business-to-business tax that was included in there.
So I guess maybe talk about the outlook going forward for the expense base.
Is this something that you think you can keep somewhat flat going into 2016 from this level?
Jose Rafael Fernandez - President, CEO, Vice Chairman
Brian, you correctly pointed out that throughout 2015 we worked on reducing our expenses and it's starting to show.
But from a strategic perspective, in 2016 we also have to make a decision also in terms of the investments we need to make to continue the momentum we have on growing our franchise here in Puerto Rico.
So I think we will, as we've done in the past and we've been recognized by you guys in the past as being very efficient managers, we will continue to work like that, but we also would like to use some of those savings to invest in our business and continue to make a difference on the way we do business and banking with consumers and with commercial clients.
And that requires a little bit of an investment.
So instead of adding to expenses, we're basically reducing expenses and using a little bit of those savings to invest for the longer term because at the end of the day we are very confident that what we are -- the strategies we are executing on on the consumer side -- auto, mortgage, personal loans on the deposit side, as well as on the small, mid-sized, commercial businesses -- are paying off and they will continue to pay off as we continue to gain market share from some of our competitors.
Brian Klock - Analyst
Okay.
That's fair.
I mean, looking at the stats you'd provided, you are still growing the business so that reinvestment is something that you need to keep doing, so we appreciate that, and thank you for your time in answering my questions.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Thank you, Brian.
Operator
Brett Rabatin, Piper Jaffray.
Brett Rabatin - Analyst
Hi, good morning.
Wanted to just go back to capital for a second.
It sounds like the plan is to kind of grow capital throughout this year.
If you can maybe talk a little bit about how you think about the capital and if you might use any of it for buybacks or how you kind of think about the capital at this point.
Jose Rafael Fernandez - President, CEO, Vice Chairman
So we are looking at our capital situation as prudent as we can at this point in time.
Ganesh mentioned earlier that there is still some uncertainties ahead of us for the Puerto Rico economy and what are the next steps that the government is going to take, etc.
So that's why we reduced our dividend last quarter -- or in November we announced it.
And in terms of repurchase, I wish we could go in and buy as many shares as we can, but really we need to make sure that we keep capital for the future where we think there's going to be good opportunities for us to deploy it.
But at this point in time, I think the uncertainties require us to be prudent in our capital management strategies and not execute any repurchase right now.
Brett Rabatin - Analyst
Okay.
I thought that might be the answer, but wanted to make sure.
And then, just thinking about originations and kind of what you have coming off the balance sheet, would it be fair to assume you guys can grow the portfolio a couple percent this year?
How do you think about your loan trends, given the origination rates?
Jose Rafael Fernandez - President, CEO, Vice Chairman
I think we're going to do the same levels of origination this year as we did last year, and we're not going to see the exits from the government that we did last year because we basically brought it down significantly already.
But having said that, we still will have pretty much the acquired portfolios will continue to run down and that's going to continue to put pressure on our balance.
So I think a flat (multiple speakers) to negative balances is a -- slightly negative balances should be the right answer.
Ganesh Kumar - EVP, CFO
Excluding any major de-risking or covered portfolio.
Brett Rabatin - Analyst
Okay.
Thanks.
Appreciate the color.
Operator
(Operator Instructions).
Alex Twerdahl, Sandler O'Neill.
Alex Twerdahl - Analyst
Good morning, guys.
I wanted just to drill in on your government exposure a little bit more on slide 8. We just got this restructuring proposal out this morning from your government down there.
Haven't had much of a chance to read through all the details, but it looks like they are asking for a 45% haircut on all of the outstanding debt, excluding the public corporation debt.
So can you just walk through some of your exposures, and given what you know of the proposals so far, where is there actually some risk remaining?
PREPA, we hopefully are fully reserved for at this point, but with the other exposures, with the Housing Authority bond or the loan and some of the other securities, what really is outstanding that could be affected by that?
Jose Rafael Fernandez - President, CEO, Vice Chairman
So let me just step back for a second here.
PREPA, you know what's going on there, and don't forget that we will be applying interest to principal throughout the entire year, so we will continue to reduce that exposure throughout the year, as we've done in the past years.
Regarding the municipalities, the municipal loans that we have, we've talked about it in the past.
We feel very comfortable with those loans.
We feel that those loans have significant debt service coverage.
They have -- their incomes or their revenues are pretty much perfected and segregated, and we feel that we have good relationship with those municipalities, which are the largest municipalities in Puerto Rico.
So that's how I feel about the municipal loans.
Regarding the securities portfolio, we have pretty much three exposures.
One is a $6.7 million highway bond, but that highway bond is really a public-private partnership.
It's the Teodoro Moscoso bridge and it's really --
Ganesh Kumar - EVP, CFO
The revenue sources are identified and outside of the [any club] act or anything.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Correct.
And it has enough debt service to continue to pay down and we feel that that is a good investment.
We have $1.5 million on the public building authority, which we have already taken $240,000 OTTI.
And then, we have $11.3 million on PRIDCO, which is basically bonds that are trusted properties and we received trusted income from those rental incomes that the government has rented out, and we have taken $1.5 million in OTTI so the balance there is down to $9.8 million.
So when you look at our exposure in terms of the investment portfolio for Puerto Rico, we are down to basically $11.5 million of exposure because we feel the Highway Teodoro Moscoso is a private-public partnership type of bond and the government has no exposure there.
We don't have a government exposure there.
So at the end of the day that's the exposure we have, which is really insignificant.
And that's where we are, Alex.
I just don't see any other government exposure.
I think we've done a very good job throughout the last two years bringing down the acquired government exposures from BBVA.
We've brought it down to $433 million, and out of which $200 million are -- pretty much $203 million are the municipalities and the remaining $130 million -- I'm sorry, $200 million are -- $230 million are basically what I just explained, PREPA, plus the investment portfolio, and there's a $21 million Puerto Rico housing loan that we feel that it's also well collateralized with the unclaimed deposits from bank clients in Puerto Rico.
So it's something that we are actively working with the government on it.
So, again, I think we've narrowed it down to PREPA in terms of what exposures we have to the government and we've taken the provision -- additional provision this last quarter to kind of start pushing this issue out of the equation for us.
Alex Twerdahl - Analyst
That's very helpful.
And can you just walk through again how you came up with the provision this quarter for PREPA and how you figured out that 16.5% was the right level to write it down to?
Ganesh Kumar - EVP, CFO
It's basically based on our model that we explained during the last conference call.
We take different probabilities of different outcomes and we adjusted the probability based on the information that we had, and the model basically indicated the need for further provisioning and that's exactly how we came up with.
Alex Twerdahl - Analyst
Okay.
When do you intend to update that stress test slide that you've have in the past with respect to all your exposures and how it will affect capital levels in sort of a severely adverse scenario?
Jose Rafael Fernandez - President, CEO, Vice Chairman
We are working on it, Alex, and hopefully in another few months we should be able to do it.
If you know, we did that last -- second quarter last year, and then that's our annual sort of cycle.
So if not in the first -- along with the first-quarter release, we should be able to provide that in the second quarter.
Alex Twerdahl - Analyst
Okay.
And then, the commercial net charge-offs you had due to one loan, can you give us a little more color on that?
Was that loan -- was it in any way related to the government, a contractor to the government, or reliant on the government for revenues, etc.?
Jose Rafael Fernandez - President, CEO, Vice Chairman
Not at all.
Ganesh Kumar - EVP, CFO
Not at all.
Jose Rafael Fernandez - President, CEO, Vice Chairman
Not at all.
It's just one loan that we had -- we'd been working on it and we had provision for it, and it's just -- that's why we highlighted it.
The charge-offs, the little spike that we see in charge-off is not a trend.
It's just simply one loan that we had provision for and we charged that off this quarter.
Alex Twerdahl - Analyst
Okay.
And then final question, with all the sort of non-core items that maybe could've been expected this quarter due to some of the recasting of previous acquisitions, etc., what kind of non-core items should we be expecting for the first quarter?
Or is that going to be back more to sort of a normalized earnings in your --
Ganesh Kumar - EVP, CFO
I hope so.
It's not our intent to show non-core and adjustments and increased noise during the course of the year, but I think the annual recasting exercise happens once a year.
We do continuously every quarter take a look at the Puerto Rico securities and examine for OTTI situations.
So these are all exercises that we do throughout the year.
Whether anything comes out of it depends on further deteriorations and things like that.
So, I do not expect a whole lot, but keep in mind that these are coming out of the normal periodic validations on revenues that we do.
Jose Rafael Fernandez - President, CEO, Vice Chairman
And really, Alex, we are operating under the premise that things in Puerto Rico are going to slowly stabilize and eventually improve, so that our results continue to show more more coreness -- be more core and less a nonrecurring item, as we've discussed.
But that's kind of our premise.
I think at the end of the day things need to be done and get done here in the island from the fiscal side, and I think between now and June 30 something has to happen, and I'm encouraged and I'm hopeful that what happens is something that builds towards the future stability of the economy in Puerto Rico and the government.
Alex Twerdahl - Analyst
Thank you very much for taking my questions.
Operator
Taylor Brodarick, Guggenheim.
Taylor Brodarick - Analyst
I think everybody else hit most of mine, but one last one for me.
On the auto growth, I've been reading plenty of media reports talking about structure and the terms of these loans stretching out.
How much of that growth have you feel like you've had to give up on structure and pricing over the last two quarters?
Jose Rafael Fernandez - President, CEO, Vice Chairman
Really not much.
Actually, we feel that we are kind of constraining somewhat our credit parameters and making sure that our loans are -- that we book are healthy from a risk pricing perspective.
So we are not seeing any growth on the portfolio or any increase in production from the portfolio due to us relaxing credit.
On the contrary, I think it's us penetrating more the dealer relationships that we have and some retail relationships that we have catered in the past that are basically reacting to our fast and easy and done approach that we are applying towards everything we do here in Oriental.
Ganesh Kumar - EVP, CFO
Taylor, I also want to add that while the pricing has not changed or reduced, as you asked, we are also increasing the overall credit scores as a weighted average.
So I think our proportion of loan originations have much better rating towards the prime at this point in time.
I wouldn't say it's slightly better rating towards to the prime, primarily considering the issues of the environment, basically.
Taylor Brodarick - Analyst
And then also on the retail customer growth, any interesting detail behind that?
Is that sort of across the competitive landscape you've acquired customers or is it weighted more towards the non-locally-based banks?
Jose Rafael Fernandez - President, CEO, Vice Chairman
You mean, where are they coming from?
Taylor Brodarick - Analyst
Yes.
Jose Rafael Fernandez - President, CEO, Vice Chairman
I think it comes from different places.
Certainly there is a client move towards the way we are presenting ourselves, the way we do business and the branding, and everything that we evaluate shows that our brand is gaining good traction here in the island.
So when you see local banks closing down some businesses or considering exiting the market, I think top-of-mind awareness in the consumer in Puerto Rico, Oriental is one of those.
So we are encouraged with that.
I also think that especially on the commercial side, even though we are not the lowest in pricing, we do have a very proactive and customer-focused approach and we kind of have a good relationship with those clients on the commercial side that join Oriental and become clients.
So I think it's a little bit of both.
I think it has to do also from a younger generation coming in into the market that we are also catering to.
They have not been necessarily a banking client for long and they feel an appeal to our brand and the expanded network that we have with the technology.
When you look at the things that we have implemented and nobody else in the industry in Puerto Rico have been able to implement here in Puerto Rico, that certainly differentiates and complements the focus on customer service and customer adaptability.
So, those -- it's a gamut of factors that are helping us out on the retail side and on the commercial side.
Taylor Brodarick - Analyst
Great.
Thank you both.
Appreciate it.
Operator
(Operator Instructions).
Joe Gladue, Merion Capital Group.
Joe Gladue - Analyst
Good morning.
I think I just had one question remaining.
Just wanted to touch on deposits.
I know you said there were some government accounts that went away.
Just, A, wondering if there's a possibility of any more of those going away?
And, B, just what the outlook for growing deposit -- core deposits while the loan portfolio remains flat that would enable you to lower the cost of deposits anymore?
Jose Rafael Fernandez - President, CEO, Vice Chairman
From the deposit side, Joe, those two accounts that Ganesh mentioned, the reason of why they left is pricing.
Other local competitors are willing to pay higher for those deposits.
That's why they left.
We do not have much government deposits as a percentage of the share of potential government deposits, so we are not exposed to much losses there in terms of government deposits.
Other large banks in the island have a significant share on those.
So when we look into the future, we are not expecting those type of deposits to affect our balances.
On the contrary, we feel that some of those deposits that left, the balances that we are showing is a net effect after the growth on retail that we've had throughout 2015.
Ganesh Kumar - EVP, CFO
And if you are asking, are there much opportunities for reducing the cost of deposits, Joe, I think we would like to maintain it at this level.
Joe Gladue - Analyst
Okay.
All right.
I think all my other questions have been answered.
Thank you.
Operator
At this time, there are no further questions.
I will now turn the call back over to Mr. Jose Rafael Fernandez for closing remarks.
Jose Rafael Fernandez - President, CEO, Vice Chairman
So thank you, Operator.
Thank you to all our stakeholders who have listened, and we will be hosting part of a Sandler O'Neill Puerto Rico bank tour on February 23.
And we will be announcing our first-quarter results at the end of April, so until then, thank you again and have a nice day.
Operator
Thank you.
This concludes your conference.
You may now disconnect.