LogicMark Inc (LGMK) 2024 Q3 法說會逐字稿

Good afternoon, and thank you for participating in today's third-quarter 2024 conference call.

下午好，感謝您參加今天的 2024 年第三季電話會議。

Chia-Lin Simmons, Chief Executive Officer and Mark Archer, Chief Financial Officer, are joining me from LogicMark today.

今天，LogicMark 的執行長 Chia-Lin Simmons 和財務長 Mark Archer 與我一起出席了會議。

During this call, management will be making forward-looking statements, including statements that address LogicMark's expectations for future performance or operational results, and anticipated product launches.

在本次電話會議中，管理層將做出前瞻性陳述，包括涉及 LogicMark 對未來業績或營運結果以及預期產品發布的預期陳述。

Forward-looking statements involve risks and other factors that may cause actual results to differ materially from those statements.

前瞻性陳述涉及風險和其他因素，可能導致實際結果與這些陳述有重大差異。

For more information about these risks, please refer to the risk factors described in LogicMark's most recently filed annual report on Form 10-K and subsequent periodic reports filed with the SEC and LogicMark's press release that accompanies this call, particularly the cautionary statements in it.

有關這些風險的更多信息，請參閱LogicMark 最近提交的10-K 表年度報告和隨後向美國證券交易委員會提交的定期報告中描述的風險因素以及隨本次電話會議發布的LogicMark 新聞稿，特別是其中的警告聲明。

Statements made on this call may include reference to non-GAAP financial measures as defined in Regulation G of the Securities Exchange Act of 1934, including adjusted EBITDA which is reconciled to the most directly comparable GAAP financial measures.

本次電話會議中所作的聲明可能涉及《1934 年證券交易法》G 條例所定義的非公認會計準則財務指標，包括與最直接可比較的公認會計準則財務指標相協調的調整後 EBITDA。

Management believes that non-GAAP adjusted EBITDA provides investors with insight into the company's overall operating performance.

管理層認為，非 GAAP 調整後的 EBITDA 可以讓投資者了解公司的整體營運表現。

The content of this call contains time-sensitive information that is accurate only as of today, November 12, 2024.

本次通話內容包含時間敏感訊息，僅截至今天（2024 年 11 月 12 日）準確。

Except as required by law, LogicMark disclaims any obligation to publicly update or revise any information to reflect events or circumstances that occur after this call.

除法律要求外，LogicMark 不承擔公開更新或修改任何資訊以反映本次電話會議後發生的事件或情況的義務。

It is now my pleasure to turn the call over to Chia-Lin Simmons.

現在我很高興將電話轉給 Chia-Lin Simmons。

Please go ahead.

請繼續。

Thank you, Kathleen, and welcome, everyone.

謝謝你，凱瑟琳，歡迎大家。

I'm pleased to share that we delivered improved third quarter financial results with double-digit gains in key metrics.

我很高興地告訴大家，我們第三季的財務表現有所改善，關鍵指標都實現了兩位數的成長。

Our $2.7 million of revenue reflects a 14% increase compared to the same period last year.

我們的營收為 270 萬美元，與去年同期相比成長了 14%。

Gross profit improved by 13% to $1.8 million, and the gross margin was 67%, and a critical KPI we have maintained for the last six consecutive quarters.

毛利成長 13% 至 180 萬美元，毛利率為 67%，這是我們連續六個季度保持的關鍵 KPI。

I want to congratulate our employees on their contribution to this progress.

我要祝賀我們的員工為這項進步做出的貢獻。

While we have much we can still accomplish, these numbers reflect our commitment to grow unit sales and operate efficiently.

雖然我們還有很多事情要做，但這些數字反映了我們增加單位銷售和高效營運的承諾。

I believe our third quarter results also validate our go-to-market strategy.

我相信我們的第三季業績也驗證了我們的行銷策略。

LogicMark is now a software and hardware solutions provider, growing our footprint in personal safety and in emergency response systems.

LogicMark 現在是一家軟體和硬體解決方案供應商，在個人安全和緊急應變系統領域不斷擴大我們的業務範圍。

We're making progress because of all the great work that our team has done through research and development, the creation of a tremendous intellectual property portfolio, new products and expanded sales and marketing efforts.

我們之所以取得進步，是因為我們的團隊透過研究和開發、創造了大量的智慧財產權組合、推出了新產品以及擴大了銷售和行銷力度，做出了許多出色的工作。

Our Freedom Alert Mini has been well received with its many great features.

我們的 Freedom Alert Mini 憑藉其眾多出色的功能而廣受好評。

These include patented superior fall detection technology, integrated geofencing to notify caregivers when the device exits the mapped boundary previously set as well as two-way communications for the 24/7 US-based customer care service that dispatches emergency services for support and care.

這些技術包括專利的卓越跌倒偵測技術、整合地理圍籬（當設備超出先前設定的映射邊界時通知護理人員），以及為美國24/7 全天候客戶服務提供的雙向通信，可派遣緊急服務提供支援和護理。

It doesn't end there.

事情還沒結束。

The FA Mini has an extended battery life of 6 days, in the always-on mode and 30 days in a standby mode for fog detection.

FA Mini 在常開模式下電池續航時間為 6 天，在霧偵測待機模式下電池續航力為 30 天。

Also included is GPS location services which provide accurate location tracking for enhanced safety and a caretaker companion app, which offers emergency notifications, enables location monitoring and facilitates service on both iOS and Android.

其中還包括 GPS 定位服務，可提供精確的位置追蹤以增強安全性，以及看護伴侶應用程序，該應用程式可提供緊急通知、實現位置監控並在 iOS 和 Android 上提供服務。

That's a terrific set of features for the price.

就價格而言，這是一組很棒的功能。

Yesterday was Veterans Day, a time to honor the brave men and women who have faithfully served our country.

昨天是退伍軍人節，這是向忠誠為我們的國家服務的勇敢的男女軍人致敬的日子。

We are privileged to continue working with the Veterans Administration to provide solutions that enhance many veterans' quality of life.

我們很榮幸能夠繼續與退伍軍人管理局合作，提供能夠改善許多退伍軍人生活品質的解決方案。

Our recent partnership with Black Knight, a service-disabled, veteran-owned small business retailer further strengthens our commitment to the veteran community by expanding our sales and marketing channels to reach even more customers.

我們最近與一家由退伍軍人擁有的殘疾服務型小型企業零售商 Black Knight 建立了合作夥伴關係，透過擴大我們的銷售和行銷管道來接觸更多客戶，進一步加強了我們對退伍軍人社區的承諾。

Service-disabled, veteran-owned small businesses also called SDVOSBs and other resellers like Black Knight play a vital role in the health care ecosystem, especially in making essential products like PERS and other assistive devices more accessible to a broader audience.

服務殘疾、退伍軍人擁有的小型企業（也稱為SDVOSB）和其他經銷商（如Black Knight）在醫療保健生態系統中發揮著至關重要的作用，特別是在讓更廣泛的受眾更容易獲得PERS和其他輔助設備等基本產品方面。

This new collaboration aligns seamlessly with our mission to deliver innovative solutions in the care economy, supporting those who have given so much to our country.

這次新的合作與我們的使命完美契合，在護理經濟領域提供創新解決方案，為那些為我們的國家做出巨大貢獻的人們提供支持。

Needless to say, there is excellent potential to continue expanding our customer base and growing sales.

毋庸置疑，我們具有持續擴大客戶群和增加銷售的巨大潛力。

Our outstanding relationship with the VA is only part of the market opportunity we can capture.

我們與 VA 之間的良好關係只是我們可以抓住的市場機會的一部分。

The caregiving gap is a widening problem that can only be solved with technology.

護理差距是一個日益擴大的問題，只有借助技術才能解決。

Baby boomers are turning 65 at a rate of over 10,000 per day.

嬰兒潮世代的年齡以每天超過10,000人的速度增長。

By 2040, one in four Americans will be over the age of 65.

到 2040 年，四分之一的美國人將年齡超過 65 歲。

So for independent living and aging, the market opportunity is projected to reach $17.26 billion by 2028.

因此，對於獨立生活和老化而言，市場機會預計到 2028 年將達到 172.6 億美元。

In addition to PERS devices, we have also established a footprint in the personal safety market.

除了PERS設備外，我們在個人安全市場也佔有一席之地。

The Smart personal safety market opportunity is projected to reach $33.5 billion by 2030.

預計到 2030 年智慧個人安全市場機會將達到 335 億美元。

Why?

為什麼？

Personal safety fears are at a three-decade high, 66% of adults avoid social outdoor activities due to the fear of personal crime. 53% of women are afraid to walk alone at night.

人身安全疑慮達到了三十年來的最高水平，66% 的成年人因擔心人身犯罪而避免參與戶外活動。 53%的女性害怕晚上獨自走路。

When we began transforming this company three years ago, we reinvented our approach to the PERS and safety markets.

三年前，當我們開始改造這家公司時，我們重新制定了對PERS和安全市場的方針。

Since then, we've strengthened our staff and Board of Directors, expanded our product portfolio and filed many important new patents.

自那時起，我們加強了員工隊伍和董事會，擴大了產品組合，並申請了許多重要的新專利。

Our IP portfolio now includes 23 total patents allowed and issued, 16 patents filed since May of 2021 -- 2024, with many that are focused on AI and ML.

我們的智慧財產權組合現在包括共 23 項已獲批准和頒發的專利，其中 16 項專利是在 2021 年 5 月至 2024 年期間提交的，其中許多專利專注於人工智慧和機器學習。

Given our progress, I'm pleased to say that we are attracting the attention of many who are interested in our story.

鑑於我們的進步，我很高興地說，我們吸引了許多對我們的故事感興趣的人的注意。

Our focus on operational excellence and sales growth will continue.

我們將繼續專注於卓越營運和銷售成長。

We are committed to developing and implementing technology solutions that enhance everyone's quality of life by utilizing leading-edge AI and machine learning tools.

我們致力於利用前沿的人工智慧和機器學習工具開發和實施技術解決方案，提高每個人的生活品質。

Our dedication to building a Care Village with proprietary technology continues to drive us forward and towards creating innovative solutions for the care economy.

我們致力於利用專有技術建設護理村，這將推動我們不斷前進，為護理經濟創造創新解決方案。

I'll turn over the call to Mark to further comment on the financial results.

我將把電話轉給馬克，讓他進一步評論財務結果。

Yeah.

是的。

Thank you, Chia-Lin.

謝謝你，Chia-Lin。

The entire team shares your enthusiasm for our third quarter results.

整個團隊都對我們第三季的業績充滿熱情。

Third quarter revenue of $2.7 million reflects a 14% increase compared to the same quarter last year.

第三季營收為 270 萬美元，較去年同期成長 14%。

Higher sales of both our legacy Guardian Alert 911 Plus product and the recently released Freedom Alert Mini monitored PERS device, drove the improved results.

我們傳統的 Guardian Alert 911 Plus 產品和最近發布的 Freedom Alert Mini 監控 PERS 設備的銷售成長推動了業績的提升。

In fact, sales of the FA mini improved from 191 units in the second quarter to over 1,100 units in the third quarter.

事實上，FA mini 的銷量從第二季的 191 輛上升至第三季的 1,100 多輛。

Gross profit in the third quarter was 13 -- rose 13% to $1.8 million compared with $1.6 million in the same quarter last year.

第三季毛利為13.0萬美元，較去年同期的160萬美元成長13%。

And gross margin was 67%, remaining constant for the last six quarters.

毛利率為67%，過去六個季度保持不變。

The shift to higher-margin products this quarter offset cost pressures.

本季向高利潤產品的轉變抵消了成本壓力。

Total operating expenses in the third quarter of 2024 were $3.4 million, which was virtually flat with the same period last year, and 6% lower than the second quarter of 2024.

2024年第三季總營運費用為340萬美元，與去年同期基本持平，較2024年第二季下降6%。

Lower spending in general and administrative expense offset higher depreciation expense.

一般及行政開支的降低抵銷了折舊開支的上升。

Adjusted EBITDA for the third quarter was a loss of $785,000, an improvement over the $1.1 million loss in the third quarter of 2023.

第三季調整後的 EBITDA 虧損 78.5 萬美元，較 2023 年第三季的 110 萬美元虧損有所改善。

Adjusted EBITDA includes the add back of noncash stock-based compensation charges.

調整後的 EBITDA 包括非現金股票薪酬費用的加回。

Net loss attributable to common shareholders for the third quarter was $1.6 million compared with a net loss of $1.5 million in the same quarter last year.

第三季歸屬於普通股股東的淨虧損為 160 萬美元，去年同期的淨虧損為 150 萬美元。

And on a fully diluted basis, the net loss per share was $0.20 compared with a net loss of $1.10 per share in the same period last year.

以全面攤薄計算，每股淨虧損為 0.20 美元，而去年同期每股淨虧損為 1.10 美元。

As of September 30, our cash balance was $5.6 million.

截至 9 月 30 日，我們的現金餘額為 560 萬美元。

And this balance reflects the completion of a registered secondary offering in August that resulted in approximately $4.5 million in gross proceeds.

該餘額反映了 8 月完成的註冊二次發行，總收益約為 450 萬美元。

At this time, I'd like to open the call up for questions.

現在，我想開始回答問題。

Kathleen?

凱瑟琳？

(Operator Instructions) [M. Marin].

（操作員指令）[M.馬林]。

Thank you.

謝謝。

Hi.

你好。

So I have a couple of questions.

我有幾個問題。

I have a couple of questions.

我有幾個問題。

So the Freedom Alert Mini, it's based on the numbers you just cited, it appears to be gaining traction in the third quarter.

因此，根據您剛才引用的數據，Freedom Alert Mini 似乎在第三季度獲得了發展動力。

So can you give us a little bit more color on what you're seeing there, what you're thinking?

那麼您能否向我們稍微詳細地介紹一下您在那裡看到的情況以及您的想法呢？

And specifically, did you conduct some increased promotional activities for the new product?

還有具體來說，有沒有針對新產品加大一些促銷活動？

Hello, Marla, how are you today?

你好，瑪拉，你今天感覺怎麼樣？

Thank you for the question.

感謝您的提問。

And I will answer and then pass it off to Mark as well to see if he has additional feedback as well.

我會回答並將其轉交給馬克，看看他是否還有其他回饋。

On our side, we -- the product was, we certainly have actually participated in additional marketing activities, but nothing that's out of the ordinary.

就我們而言，我們—產品—實際上我們確實參與了額外的行銷活動，但沒有什麼不尋常的。

In a sense of, we have created a really fantastic product.

從某種意義上說，我們創造了一款真正出色的產品。

In fact, one that probably has better and richer features than our competitors in, for example, the business government space.

事實上，它可能比我們的競爭對手在商業政府領域中具有更好、更豐富的功能。

And so we have been very, very active in going out and sharing the enhanced services of those products.

因此，我們非常積極地向外界分享這些產品的增強服務。

And I think that's what you're seeing as a result of that.

我想這就是你所看到的結果。

So we launched a product around mid second quarter of this past year -- actually beginning of second quarter.

因此，我們在今年第二季中期（實際上是第二季初）推出了一款產品。

And so I think the improvement that you're seeing is really about a lot of ground work that we're doing and getting out there and sharing the message of the product and its enhanced services.

所以我認為，您所看到的改進實際上歸功於我們所做的大量基礎工作，以及我們不斷推廣和分享有關該產品及其增強服務的資訊。

And when you say sharing the message with some of your partners, just in terms of when you're meeting with some reps, I mean how are you positioning that so that you continue to see that traction accelerate?

當您說與一些合作夥伴分享資訊時，就是指當您與一些代表會面時，我的意思是您如何定位它，以便您繼續看到這種牽引力加速？

Sure, absolutely.

當然，絕對是如此。

So we spend a lot of time now on the ground with our sales force.

因此我們現在花了很多時間在實地與我們的銷售團隊合作。

Speaking with all, just for example, government businesses divisions of the veterans administration.

例如，與退伍軍人管理局的所有政府業務部門進行交談。

And so we've actually beefed up all of our marketing collaterals and the products that we send them as well, basically counting the features of the product, right?

因此，我們實際上加強了我們所有的行銷資料以及我們發送給他們的產品，基本上計算了產品的功能，對嗎？

It is really a really brand-new product in the system, and it's one that is unique and differentiated from those that our competitors are putting out in the market.

它確實是系統中的全新產品，並且是獨一無二的，與我們的競爭對手在市場上推出的產品有所不同。

And so we're spending a lot of time basically communicating via e-mail, in person, on calls actually really sharing with them how the product is differentiated in the pricing structure, that is, I think, very competitive.

因此，我們花費大量時間透過電子郵件、面對面、電話等方式進行溝通，與他們分享產品在定價結構上的差異化，我認為這是非常有競爭力的。

Also, we spent some time as a small business selling to the veterans administration in things like small business days, and also the different conventions that basically speak to the veterans directly as well.

此外，我們還花了一些時間作為小型企業向退伍軍人管理局銷售產品，例如小型企業日，以及基本上直接與退伍軍人對話的各種會議。

And so it really, I think, helps us when we do those conferences in the summer that we've attended to have the veterans walk in and say, look, we've heard about this amazing LogicMark product and that's the unit that we want to have.

因此，我認為，當我們在夏天參加那些會議時，讓資深人士走進來並說，看，我們聽說過這款出色的 LogicMark 產品，這就是我們想要的產品，這確實對我們很有幫助有。

And so that's really helped us both those businesses as well.

這對我們也有很大幫助。

Related to consumer side, I think that we are spending a little bit more time further enhancing our message in social media.

從消費者方面來看，我認為我們花了更多時間在社群媒體上進一步強化我們的訊息。

We're enhancing this message in our Amazon store.

我們正在亞馬遜商店中強化這個訊息。

And so -- and that's actually showing some level of initial traction as well.

所以 — — 這其實也顯示出了一定程度的初步吸引力。

Got it.

知道了。

Okay.

好的。

So you just mentioned -- I have a follow-up on something you just said about the Amazon store.

所以您剛才提到——我對您剛才提到的亞馬遜商店的事情有一個後續了解。

And I know that direct-to-consumer and online sales, that's been a push for the company recently.

我知道直接面向消費者和網路銷售是最近公司發展的推動力。

Can you give us any color there in terms of what you're seeing, if you're satisfied with the way things are growing or it's still too early to really say?

您能否就您所看到的情況給我們提供一些信息，您是否對目前的發展情況感到滿意，或者現在下結論還為時過早？

Well, I'm never going to be satisfied ever.

嗯，我永遠不會滿足。

My job is to bring more shareholder value via the e-commerce, every channel that we go through.

我的工作是透過電子商務以及我們所採用的每一個管道為股東帶來更多的價值。

So that said, I think it's a little bit too early to tell for those folks who have actually had experience working as a seller on Amazon.

所以，我認為對於那些真正有過在亞馬遜當賣家經驗的人來說，現在下結論還為時過早。

It is not an easy platform to go on.

這不是一個容易繼續下去的平台。

They are difficult in terms of placements.

他們在安置方面很困難。

It's difficult to -- we do shipping through and with them.

這很困難——我們透過他們進行運輸。

And so there are always pluses and minuses of doing that.

所以這樣做總是有好處和壞處。

They certainly take a bite out of your margins as well.

它們肯定也會蠶食你的利潤。

And so -- but it is one of the best methodologies to reach and channels to reach the end consumer.

所以——但它是接觸最終消費者的最佳方法和管道之一。

And so we're actively participating in all of the different programs that's available to us on Amazon, transparency program is to make sure that people are buying brands directly from us and not a used version of the product that may not have warranty on it.

因此，我們積極參與亞馬遜提供的所有不同計劃，透明度計劃是為了確保人們直接從我們這裡購買品牌產品，而不是購買可能沒有保固的二手產品。

We are very focused on actually having -- doing Amazon shipping and all of those things that help us basically get the products handed to the customer as quickly and as easily as possible through the Amazon channels.

我們非常注重實際擁有——進行亞馬遜運輸以及所有那些幫助我們透過亞馬遜管道盡可能快速、輕鬆地將產品交給客戶的事情。

And so we're very excited about the work that we're doing there.

因此，我們對在那裡所做的工作感到非常興奮。

But as anyone who's ever worked in Amazon, it takes a toll and it's a lot of work.

但就像任何曾經在亞馬遜工作過的人一樣，這需要付出努力並且工作量很大。

And so we're clearly working through all of the different layers and challenges that is often to work with Amazon to get to our customer.

因此，我們顯然正在努力克服與亞馬遜合作時遇到的所有不同層面和挑戰，以便獲得我們的客戶。

And I think we're slowly succeeding there, so.

我認為我們正在慢慢地取得成功。

Okay.

好的。

And then switching gears a little bit.

然後稍微轉換一下話題。

So you mentioned in the prepared remarks your patent position, and it's been growing.

所以您在準備好的發言中提到了您的專利地位，而且它一直在增長。

So given the IP portfolio that you have, how are you feeling about potentially -- down the road, obviously, the time line would be subject to what's going on with other things you're working on.

那麼考慮到您擁有的智慧財產權組合，您對未來的可能性有什麼看法？

But how are you thinking right now about potentially down the road, possibly licensing some of the technology to third parties?

但是您現在如何考慮未來的可能性，是否有可能將部分技術授權給第三方？

Yes, I think that's a really great question.

是的，我認為這是一個非常好的疑問。

We've been saying that since I joined the company that we're interested in being more than just a hardware company.

自從我加入公司以來，我們就一直在說，我們不想只是成為一家硬體公司。

I'm very proud that along with Mark and my executive team and everybody at LogicMark, actually been working and steadfastly working on ensuring that our margins are high for hardware company.

我非常自豪，我和馬克以及我的執行團隊以及 LogicMark 的每個人都在努力並堅持不懈地確保我們硬體公司的高利潤率。

But as we all know, shareholders are also very interested in ensuring that we have software margins that they're typically seeing out in the technology industry.

但眾所周知，股東們也非常希望確保我們擁有科技業通常具有的軟體利潤率。

And so very soon, you'll actually see the launch of the -- one of the first launches of a very highly visible ecosystem product that we're working on.

因此，很快您就會看到我們正在開發的備受矚目的生態系統產品的首批發布之一。

And so I think that with the portfolio that we have, we certainly see a lot of promise.

因此我認為，憑藉我們現有的投資組合，我們肯定看到很多前景。

We entered this company with a very strong focus on actually building an IP portfolio strategy.

我們進入這家公司時非常注重建立智慧財產權組合策略。

Oftentimes when people approach doing technology companies, you're trying to build new products and you happen to just basically file the patents that is coinciding with the work that you're doing, which I think is very fruitful certainly, but it's not strategic.

很多時候，當人們開始創辦科技公司時，你正在嘗試打造新產品，而你恰好申請了與你正在做的工作相吻合的專利，我認為這當然非常有成效，但並不具有戰略意義。

And so what we've done here is we've built this great technology that we're implementing, but we've also basically put some very strategic structures around the IP portfolio so that we actually have the right products from an IP perspective that would make it very -- more likely for people to want to license from us because if they don't stumble upon one of our IPs or CIPs and so forth.

因此，我們在這裡所做的就是打造我們正在實施的這項偉大技術，但我們也基本上圍繞著智慧財產權組合建立了一些非常具有戰略意義的結構，以便我們實際上從智慧財產權角度擁有正確的產品，這會讓人們更有可能從我們這裡獲得許可，因為如果他們沒有偶然發現我們的 IP 或 CIP 等等。

And so we've been very thoughtful versus randomly shooting about building that portfolio.

因此，我們在建立該投資組合方面經過了深思熟慮，而不是隨意嘗試。

And most importantly, I think there's a lot of talk about AI and Gen AI and all of those things, which is very exciting.

最重要的是，我認為有很多關於人工智慧、通用人工智慧以及所有這些事情的討論，這非常令人興奮。

And we're an applied AI company.

我們是一家應用人工智慧公司。

And so we're very excited about the AI work and the machine learning work that we're doing here because ultimately, the application of AI into the health and personal safety is where we all want to see applications, right?

因此，我們對我們在這裡所做的人工智慧工作和機器學習工作感到非常興奮，因為最終，人工智慧在健康和人身安全領域的應用是我們都希望看到的應用，對吧？

It's always fun to see AI applied to photos and like text and all that kind of stuff.

看到人工智慧應用於照片、文字和所有這類東西總是很有趣的。

That's really fun.

那真的很有趣。

But wouldn't it be better, if we all saw AI apply to the caring of our loved ones, right?

但是，如果我們都看到人工智慧應用於照顧我們所愛的人，那不是更好嗎？

And so we're very excited by the work that we're doing.

因此，我們對正在做的工作感到非常興奮。

Okay, great.

好的，太好了。

Thank you.

謝謝。

And last question from me.

這是我的最後一個問題。

Aster.

紫菀。

It represents a new demographic target market for you, a different way of getting your technology out there.

它代表了您的一個新的人口目標市場，一種讓您的技術得到推廣的不同方式。

Are you getting any meaningful feedback yet?

您收到任何有意義的回饋了嗎？

Or is it still too early since product launch or since launching Aster?

或者說，自產品發布或推出 Aster 以來，還為時過早？

I tend to think that it's always a little bit too early.

我傾向於認為這總是有點太早了。

It really takes time to make sure that everything is well adjusted for product market fit.

確保一切都適應產品市場確實需要時間。

As much as I’m one of many sandwich generation people out there, and I'm a woman who's probably afraid to walk at night, one of the 53% of women who may be a little bit afraid to walk at night by myself, I don't think that I'm my only customer.

雖然我是眾多「夾心世代」中的一員，而且我可能害怕在晚上走路，但我也是 53% 的女性中的一員，她們可能有點害怕獨自在晚上走路，我不認為我是我唯一的顧客。

And so we've really spent a lot of time talking to focus groups and doing the initial testing of the product, and we're making adjustments to the product as well as we're moving forward.

因此，我們確實花了很多時間與焦點小組交談並對產品進行初步測試，並且我們正在對產品進行調整。

This is the beauty in many ways of where the company is directionally today, right?

從很多方面來說，這都是公司目前發展方向的美妙之處，對嗎？

We actually have a very interesting new product that is actually a hardware and software package.

我們實際上有一個非常有趣的新產品，它實際上是一個硬體和軟體包。

And so it gives us opportunity to provide and refresh and enhance as we hear back from customers in a way that if you were actually building a hardware-only company, that feedback loop is just a bit of a longer cycle to adapt to.

因此，當我們收到客戶的回饋時，它為我們提供了提供、更新和增強服務的機會，如果你實際上正在建立一家純硬體公司，那麼這個回饋循環只需要一個更長的週期來適應。

And so you see us basically get feedback constantly from the marketplace and constantly enhancing the product.

所以你會看到我們基本上不斷從市場獲得回饋並不斷改進產品。

And so again, a little bit too early, but you'll see us actually also take on a lot of really cool new activities to market the product in Q4 as well, so.

所以，再說一次，有點太早了，但你會看到我們實際上也在第四季度開展了很多非常酷的新活動來推銷產品。

Okay.

好的。

Thank you so much.

太感謝了。

No.

不。

Thank you.

謝謝。

Appreciate your questions.

感謝您的提問。

(Operator Instructions) There are no further questions at this time.

（操作員指示）現在沒有其他問題。

I will turn the call back over to Chia-Lin Simmons for the closing remarks.

我將把電話轉回 Chia-Lin Simmons 做結束語。

Thank you, Kathleen.

謝謝你，凱瑟琳。

And thank you, everyone, for attending this call.

感謝大家參加本次電話會議。

In closing, I'd like to thank everybody for joining the call as well as for the continued support from our Board, employees, and investors.

最後，我要感謝大家參加電話會議，並感謝董事會、員工和投資人的持續支持。

We will continue to make significant strides in the personal safety and care technology landscape.

我們將繼續在個人安全和護理技術領域取得重大進展。

As we approach the holidays, I'd also like to wish everyone a joyous season of Thanksgiving and celebration.

在假期臨近之際，我也想祝大家有個快樂的感恩節和慶祝季節。

And be sure to check our LogicMark.com website for some holiday gift ideas for your loved ones.

請務必造訪我們的 LogicMark.com 網站，尋找一些適合您所愛之人的節日禮物點子。

Thank you.

謝謝。

Ladies and gentlemen, that concludes today's call.

女士們、先生們，今天的電話會議到此結束。

Thank you all for joining.

感謝大家的加入。

You may now disconnect.

您現在可以斷開連線。