克羅格 (KR) 2013 Q3 法說會逐字稿

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  • Operator

  • Good day, ladies and gentlemen.

  • And welcome to the Q3 2013 the Kroger Company earnings conference call.

  • My name is Kim, and I will be your operator for today.

  • (Operator Instructions)

  • As a reminder, this conference is being recorded for replay purposes.

  • I would now like to turn the conference over to your host for today, Mr. Mike Schlotman, Chief Financial Officer.

  • Please proceed.

  • - SVP and CFO

  • Thank you and good morning.

  • Thanks for joining us today.

  • Cindy can't join us today, so I'm going to do the introductory comments.

  • Her daughter Grace is actually having an emergency appendectomy as we speak.

  • And I haven't violated any HIPAA rules by disclosing that.

  • Cindy was okay with me telling you why she couldn't be here.

  • Before we begin, I want to remind you that today's discussion will include forward-looking statements.

  • We want to caution you that such statements are predictions, and actual events or results can differ materially.

  • A detailed discussion of the many factors that we believe may have a material effect on our business on an ongoing basis is contained in our SEC filings, but Kroger assumes no obligation to update that information.

  • Both our third-quarter press release and our prepared remarks from this conference call will be available on our website at www.IR.

  • Kroger.com.

  • After our prepared remarks, we look forward to taking your questions.

  • In order to cover a broad range of topics from as many of you as we can, we ask that you please limit yourself to one question and one follow-up question if necessary.

  • Thank you for that.

  • Thanks again to those of you who are able to join us for our 2000 investor conference in New York on October 30.

  • I will now turn the call over to Dave Dillon, Chairman and Chief Executive Officer of Kroger.

  • - Chairman and CEO

  • Thank you, Mike, and good morning everyone.

  • Thank you for joining us today.

  • With me to review Kroger's third quarter 2013 results are Rodney McMullen, Kroger's President and Chief Operating Officer and soon to be CEO; and as you've already heard, Mike Schlotman, Senior Vice President and Chief Financial Officer.

  • Also joining us for the call today is Mike Ellis, Kroger's Senior Vice President and soon to be President and Chief Operating Officer.

  • Our third quarter results were quite strong and helped ensure that 2013 will be another great year.

  • Team Kroger continues to fuel our accelerated growth by performing with consistency and discipline.

  • The resiliency of our Customer First strategy to deliver for shareholders and customers was on full display during the quarter, even as our internal research shows that customers remain uncertain about the economy.

  • We expanded rolling fourth quarter FIFO operating margin, excluding fuel and adjustment items.

  • We increased return on invested capital while increasing capital investment, and we lowered operating costs as a percent of sales.

  • And once again, this quarter our associates' disciplined performance resulted in positive identical sales in every operating division and every store department.

  • Overall, our quarterly results show once again that Kroger is uniquely positioned to grow and win in the US food retail industry.

  • I am most proud, however, of another distinctive achievement: Team Kroger's 40th consecutive quarter of positive identical sales.

  • It is not simply the score card that makes this meaningful, although 10 full years without skipping a beat is extraordinary.

  • What makes 40 consecutive quarters of positive identical sales so remarkable is the underlying importance of the metric.

  • For retailers, identical sales are the strongest indication of whether or not we are connecting with our customers over time.

  • Every one of our 343,000 associates deserves recognition for their individual work to achieve this unprecedented milestone.

  • Congratulations.

  • I know our entire team is hard at work to achieve the 41st.

  • We are pleased with where our business is trending, pleased with the growth of our loyal households and pleased with our business during the Halloween and important Thanksgiving holiday.

  • All of which give us confidence that we will achieve our full-year earnings per share and identical supermarket sales guidance.

  • Looking forward to 2014, we expect our earnings per share growth rate to be 8% to 11%, excluding the effect of the Harris Teeter merger and tax benefits, which is consistent with our long-term growth objective.

  • I'll now hand off to Rodney for more details on the third quarter performance and consumer sentiment.

  • Rodney?

  • - President and COO

  • Thank you, Dave, and good morning everyone.

  • Our associates did a terrific job executing our Customer First strategy in the third quarter.

  • We improved our connection with customers, especially our most loyal shoppers, and are receiving more credit from our customers because of our strong progress to improve our fresh products and Customer Service.

  • As you know, these areas are important aspects of our four keys.

  • Before we discuss our loyal customer growth for the quarter, I want to highlight that Kroger has consistently grown loyal households for the past 10 years.

  • We estimate that since 2003, loyal households have increased by an outstanding 83%.

  • That means today, compared to a decade ago, 83% more households are shopping with greater frequency and purchasing more items from our stores.

  • Focusing on our most loyal customers has been a real key to reaching 40 consecutive quarters of positive identical sales.

  • In the third quarter, we continued to grow the number of loyal households, and our loyal household count grew at a much faster rate than total household growth, which was also up for the quarter.

  • We have a tremendous opportunity to increase their spending across our family of stores, because on average, we only capture $0.50 of every dollar loyal customers spend on products we sell.

  • In the third quarter, loyal customers drove total sales gains in line with our strategy.

  • Our strong identical sales in the quarter were largely driven by the increases in total and loyal households.

  • Total units in the quarter were up compared to last year, although items per trip continues to trend down as it has for the last couple of years.

  • We believe this is a reflection of changes in shopping patterns that began with the economic downturn and have now become the norm.

  • We estimate the rate of product cost inflation at 1.5% excluding fuel and pharmacy.

  • As Dave mentioned earlier, we had positive identical sales in every department.

  • These sales were exceptionally strong in produce and natural foods.

  • These gains confirm that our Customer First investments in our products are working as intended and creating sustainable competitive advantages for Kroger.

  • We continue to invest to meet our customers' health and wellness needs, and this is evident in our pharmacy and The Little Clinic businesses.

  • We're very pleased with the strong gains we've made when or pharmacy team seized the opportunity created by the dispute between Walgreens and Express Scripts and even more pleased with the scripts that we've retained.

  • By nearly every measure, our pharmacy team took advantage of that opportunity and ran with it.

  • The Little Clinic likewise continues to see strong growth.

  • Many of our customers are feeling the stress of an economy that is only slowly improving, and they are not immune to the episodic ups and downs that create uncertainty.

  • There are a number of factors impacting an already fragile consumer sentiment, including government gridlock, various concerns about healthcare, and it remains to be seen how the reduction in SNAP benefits will impact the entire US retail industry.

  • We continue to see high variability in sales comparisons between days and weeks.

  • What little economic recovery there is remains bifurcated.

  • For some of our customers, the economy is markedly improved.

  • But for others, there has been no noticeable improvement at all.

  • While these factors are creating more uncertainty than we normally have, we have never been more confident in our business model, and we continue to gain market share.

  • This is because of the remarkable consistency of our Customer First strategy.

  • No matter the environment, our customers and shareholders can depend on Kroger to deliver value.

  • Our ability to make constant adjustments based on what we see in the environment and what our customers are facing has defined Kroger in our customers' eyes a place they can rely on in good times and in tough times.

  • We continue to personalize and merchandise in ways that solve for the needs of all of our customers.

  • For the customer under stress, we are offering low entry price points on key items and special low prices on seasonal items, especially in corporate brands.

  • And for all our customers are benefiting from better service and more value through lower prices on organic and natural foods, including Simple Truth, as well as our digital promotions, fuel rewards, and health and wellness offerings.

  • Corporate brands continued to gain market share during the third quarter as well, with corporate brands representing approximately 26.1% of total units sold, and sales dollars were 24.1% excluding fuel and pharmacy.

  • Kroger leveraged operating expenses in the third quarter, as associates did a good job controlling costs and driving positive identical sales.

  • Our OG&A costs plus rent and depreciation without fuel and the adjustment items for 2012 and 2013 decreased 27 basis points as a percent of sales compared to the prior year.

  • We are on track to deliver our ninth consecutive year of leveraging operating costs.

  • Before I turn it over to Mike, I want to provide a brief update on labor relations.

  • Our store associates ratified new labor agreements covering stores in Little Rock, Dallas and Seattle.

  • We are currently negotiating our contract in Cincinnati, which is on extension until March 1. Our objective in every negotiation is to find a fair and reasonable balance between competitive costs and compensation packages that provide solid wages, good-quality affordable healthcare and retirement benefits for our associates.

  • Kroger's financial results continue to be pressured by rising healthcare and pension costs which some of our competitors do not face.

  • Kroger and the local unions which represent many of our associates should have a shared objective, growing Kroger's business and profitability, which will help us create more jobs and career opportunities plus enhanced job security for all associates.

  • In fact, over the last five years, we've added 33,000 jobs.

  • Now Mike will offer more details on Kroger's third quarter financial results and our guidance for the year.

  • Mike?

  • - SVP

  • Thanks, Rodney and once again, good morning everyone.

  • Total sales increased 3.2% to $22.5 billion in the quarter, compared to $21.8 billion for the same period last year.

  • We know there are estimates out there that are higher than our total sales, but it is important to keep in mind that the retail price per gallon of fuel was down 8% for the quarter.

  • This is why we look at sales excluding fuel, which increased 4.7% in the third quarter over the same period last year.

  • Net earnings for the third quarter totaled $299 million or $0.57 per diluted share.

  • Both the current and prior-year quarters benefited from certain adjustments.

  • This year's third quarter includes a net $0.04 per diluted share benefit that is comprised of $0.05 from certain tax items, partially offset by expenses related to Kroger's pending merger with Harris Teeter.

  • Last year's third quarter included a $0.14 per share benefit from a settlement with Visa and MasterCard and from a reduction in the Company's obligation to fund the UFCW consolidated pension fund created in January of 2012.

  • Excluding these adjustments, earnings per share would have been $0.53 per diluted share in the third quarter this year, and $0.46 per diluted share in the third quarter last year.

  • FIFO gross margin including fuel was 20.57% of sales in the third quarter.

  • Excluding retail fuel operations, FIFO gross margin decreased 25 basis points from the same period last year.

  • The Company recorded a $13 million LIFO charge during the quarter, compared to a $15 million LIFO charge in the same quarter last year.

  • The Company continues to estimate its full-year LIFO charge at $55 million.

  • FIFO operating profit margin excluding fuel, the 53rd week last year, and the adjustment items in fiscal 2012 and 2013 on a rolling 4 quarters basis increased 11 basis points.

  • On this basis, and for the full year, we continue to expect our non fuel FIFO operating margin to expand slightly.

  • Turning now to retail fuel operations.

  • We disclosed many items with and without fuel due to its effect on operating cost and gross rates, but we view fuel as a core department that is expected to contribute to earnings per share growth.

  • About half of our supermarkets have fuel centers today.

  • In the third quarter, our supermarket fuel centers' rolling four quarter margin per gallon was approximately $0.141 compared to $0.133 a year ago.

  • Total gallons sold showed solid growth.

  • We increased our return on invested capital on a rolling four quarter, 52-week basis, recording a 13.42% return on invested capital this year, compared to 13.34% during the same period last year.

  • As we increase capital, it will be more difficult to grow ROIC in the near term.

  • However, as these investments mature, we expect them to be accretive to ROIC.

  • Our planned uses of cash remain unchanged: maintain our current investment grade debt rating, repurchase shares, have a growing dividend, and fund increasing capital investments.

  • Net total debt was $8.2 billion, a decrease of $525 million from a year ago.

  • On a rolling 4 quarter, 52-week basis, Kroger's net total debt to adjusted EBITDA ratio was 1.86 compared to 2.08 during the same period last year.

  • During the quarter, Kroger repurchased 3.6 million common shares for a total investment of $148 million.

  • Over the last 4 quarters, Kroger has returned more than $752 million to shareholders through share buybacks and dividends as a result of our strong financial position.

  • Capital investment excluding purchases of leased property totaled $641 million for the third quarter, compared to $474 million for the same period last year.

  • Year-to-date, we have spent $1.8 billion.

  • We expect full year capital investments to be approximately $2.4 billion.

  • As you know, we plan to continue increasing capital investment over time.

  • This will take the form of adding square footage in markets where we believe our business model is already resonating with customers.

  • With a better presence, we can grow our market share and ROIC.

  • This fill-in strategy is a continuation of efforts that have been under way for some time and include a new focus on markets such as Dallas, Texas and the State of Michigan.

  • Stores we have opened in the earlier fill-in markets are producing results in line with our expectations, giving us the confidence to add new fill-in markets.

  • Additionally, we will continue to narrow our focus on markets where we do not currently operate with the intention of selecting one to enter organically.

  • Next, I would like to update you on our pending merger with Harris Teeter.

  • To say we are excited about the prospects of our companies joining together would be an understatement.

  • We know this is going to be an outstanding combination that will benefit our customers, associates and shareholders.

  • The merger is proceeding as planned.

  • Both Kroger and Harris Teeter are having productive conversations with the FTC staff.

  • We believe we're still on track to close the transaction before the end of Kroger's fiscal 2013.

  • Now I'll update you on our guidance for the remainder of the fiscal year.

  • For the fourth quarter of 2013, Kroger expects identical supermarket sales growth excluding fuel of approximately 3% to 3.5%.

  • Excluding certain tax items and expenses related to our pending merger with Harris Teeter and assuming a LIFO charge consistent with our current estimate, we expect EPS for the year to be up in the range of $2.73 to $2.80.

  • That's our current range.

  • This is consistent with our long-term growth rate guidance of 8% to 11% based on our fiscal 2012 adjusted earnings per share of $2.52, and shareholder return will be further enhanced by a dividend that we expect to grow over time.

  • While these are fairly large ranges with one quarter to go, several factors including the reduced SNAP benefits, a shorter holiday selling season and slow economic recovery make it a little more difficult to precisely predict the fourth quarter.

  • Regardless of where we finish in the range, it will be a very strong year demonstrating the strength of our Customer First strategy.

  • I want to echo Dave and Rodney's thanks to all of our associates for your hard work to deliver what will turn out to be a very good year.

  • We do realize such a wide range of potential earnings per share results this late in the year could be somewhat confusing.

  • It could also raise questions about where our trends are going into next year.

  • We remain very confident in our ability to deliver 2014 results in line with our 8% to 11% earnings per share growth targets.

  • This is why Dave discussed 2014 expectations.

  • Normally, we would not talk about this until our year-end release in March but felt it was important to be clear about the underlying confidence we have in our team and the future.

  • Now I'll turn it back to Dave.

  • - Chairman and CEO

  • Thank you, Mike.

  • As you can see, Kroger delivered strong across the board performance in the third quarter.

  • More importantly, we demonstrated the consistency of our Customer First strategy to deliver for customers and shareholders alike.

  • Before we turn to your questions I'd like to take a moment to thank our investors.

  • As you know, Rodney will become CEO on January 1. While I will continue to serve as Chairman through the end of next year, Rodney will take the lead on the call next quarter.

  • I have appreciated our dialogue through the years.

  • You have made me a better retailer as we envisioned our future.

  • I hope you will continue to invest in Kroger in the years to come.

  • I know I will.

  • I could not be more confident in Kroger's future, knowing that our entire leadership team and Rodney McMullen will guide Kroger to even higher levels of performance.

  • Now we look forward to your questions.

  • Operator

  • (Operator Instructions)

  • Your first question comes from the line of Edward Kelly with Credit Suisse.

  • Please proceed.

  • - Chairman and CEO

  • Good morning, Ed.

  • - Analyst

  • Good morning, guys.

  • How are you?

  • - Chairman and CEO

  • Good.

  • - Analyst

  • Maybe the first question to start out.

  • Mike, you talked about the wider range in the fourth quarter.

  • There's not really a wide range around the ID expectation.

  • So is that more around gross margin, and does that say anything about competitive environment and what you're sort of thinking about there?

  • Maybe just a little bit of help on that front.

  • - SVP

  • I don't think it's really that it's necessarily an increase in the competitive environment out there.

  • It's always been a competitive industry.

  • I think it's really -- the thing that's a little difficult to read at this point in time is exactly what the effect of the SNAP reduction will be.

  • It's early in that process.

  • While it's been a full month with November behind us, it's a little difficult to extrapolate November with the Thanksgiving holiday selling season in that month.

  • It's always a big selling season, and people always find ways to have a good holiday celebration.

  • That coupled with the shorter holiday selling season between Thanksgiving and Christmas as well as just a show economic recovery, it's just really difficult to predict.

  • As Rodney had mentioned, we see great volatility of sales by day and by week.

  • It's just a little difficult to predict exactly where we're going to fall in the range.

  • Again, wherever we wind up falling inside that range for the year on EPS, it's going to be a very solid year and one within our 8% to 11% guidance.

  • - Analyst

  • To the extent that you can, you hinted that it's harder.

  • How do IDs look so far in Q4?

  • - Chairman and CEO

  • Let me answer that, Ed, because I'd like to actually give you a little perspective.

  • I want to look at how they flowed through the third quarter and then bring you up-to-date on the current quarter.

  • In the third quarter, they were stronger earlier in the quarter.

  • A little less strong near the end.

  • However, so far in the fourth quarter, we're running slightly higher than the sales guidance that we've just given.

  • But I want to add, I wouldn't read an awful lot into where we are currently because of the unpredictable nature of the things that Mike just describe, the calendar, SNAP benefits, the impact healthcare uncertainty has, all of those create uncertainty for the consumer and as a result create some unpredictability.

  • We're optimistic, as you can see.

  • That's why I wanted to give you perspective on how the sales have emerged so far this quarter.

  • - Analyst

  • Is there any way to sort of quantify what you think SNAP has done so far?

  • - President and COO

  • So far in November, you can see where SNAP dollars are down, but customers are substituting and buying with cash that shortfall.

  • So the trend so far for that customer hasn't changed, but the way they're paying for their product has changed.

  • How much of that is at the expense of other consumption items would be pure speculation.

  • As you know, the other thing that's helping the economy and everyone is fuel prices are lower this year than a year ago, so some of that savings or benefit or whatever you want to call it is probably coming from there as well.

  • - Analyst

  • Okay.

  • Great.

  • Well, thank you.

  • - Chairman and CEO

  • Thanks, Ed.

  • Operator

  • Your next question comes from the line of John Heinbockel from Guggenheim Securities.

  • Please proceed.

  • - Analyst

  • Hello, guys, it's actually Steve Forbes on for John today.

  • - Chairman and CEO

  • Hi, Steve.

  • - Analyst

  • If we take a look at natural and organic foods, you mentioned the strength this quarter.

  • I guess we were hoping you could provide some additional color on the current size of that business today.

  • - President and COO

  • How do I do this in a way that is helpful for you but not gives up competitive advantages.

  • It's a meaningful part of our business, and it would be, I don't know, probably our sixth or seventh largest department.

  • But it's by far the fastest growing department on a percentage basis, and sometimes even on a dollar basis, it's one of the bigger departments.

  • I don't know, Dave or Mike, if you can think of any other way to give a little bit better insight.

  • - Chairman and CEO

  • I think the interesting thing to me is we're such a big Company, and seeing the growth of that inside our Company, you hardly are able to see it the way we do.

  • But it's been a fabulous part of our business.

  • We're pleased.

  • It certainly indicates where customers are headed and have suggested that what we're offering, they really like.

  • - President and COO

  • If you look at our natural -- the competitors out there that focus purely on natural foods, we would be the second largest retailer out there on a standalone basis by a pretty large margin.

  • Would not be bigger than the largest in that space.

  • - Analyst

  • Okay.

  • And then I guess if we could just talk generally about how you view the market share opportunity.

  • Maybe taking a brand like Simple Truth, I guess the mature share or how the share develops over time, do you see the ability to get to, say, double the non organic categories of overall market share?

  • And then just lastly, if you could briefly touch on the margin structure and how does that look compared to the more conventional categories as well?

  • - President and COO

  • If you look at the market share opportunities for us, we can easily see how that business could double from where we are today.

  • And if I understood the question right, you were directed just at Simple Truth, but that comment -- when I look at natural foods and organics overall, when I make that comment.

  • But we don't see it as something that's a dream to double our business.

  • We actually have a pretty good plan in place that will get us significantly along the way on getting there in a reasonable period of time.

  • The margins on the business, it's still -- it's a little bit better than the margins on the conventional business, but it's not hugely different.

  • And like in produce, you'll see us more and more pricing a lot of the organic items at the same price as conventional, certainly in certain markets.

  • So we're driven because that's where our customer's headed.

  • We think the growth there is because customers overall -- our existing customers continue to buy more and more organic and natural foods, plus the younger generation buys a higher share in those categories.

  • So we see a huge opportunity, and we see it exciting, and we have some great products to offer there.

  • - Analyst

  • Perfect.

  • Thank you.

  • - Chairman and CEO

  • Thank you.

  • Operator

  • Your next question comes from the line of Meredith Adler from Kroger.

  • Please proceed.

  • - Analyst

  • Hi, this is actually Jack Moore calling on behalf of Meredith.

  • And first of all, congratulations on the quarter and thanks for taking the call.

  • - Chairman and CEO

  • Thanks, Jack.

  • - Analyst

  • I guess I wanted to see what your strategy is more broadly around the new markets that you have recently announced investments in, including the Dallas market, Michigan, Detroit, and then also in Cincinnati.

  • And how would you prioritize the acceleration of investment in those markets, and where do you see the expansion going forward?

  • - President and COO

  • It's really a combination of several things.

  • It's markets where we see from a competitive the standpoint an opportunity to gain share, because there's certain things that we offer in the market that our competitors may not be offering.

  • We have a good relationship with our associates, and we have a competitive cost structure where we can afford to invest and give the customer good value and be very strong in the marketplace.

  • So it's a combination of all those things together.

  • It isn't necessarily driven by the economic growth in the market, but we do see like in Dallas a great -- that economy there in Dallas/Fort Worth has huge growth in front of it.

  • - Analyst

  • And the second question would be, would you consider your strategy to be an aggressive offensive type of strategy in these markets or more of a defensive market share protection?

  • How would you characterize, and I guess maybe more granularly by each of those three and four new markets that are expanding?

  • - President and COO

  • If you look at the markets you've identified, I feel very comfortable to call all of them offensive.

  • We see great opportunities to get a good return on our investment and grow the business there.

  • So I would characterize as all of them offense in nature.

  • I don't know, Dave, would you --?

  • - Chairman and CEO

  • I not only would characterize it that way, I would even think about it from the point of view of we look at market share more as we can grow our connection with the customer better.

  • I would -- Rodney did the same.

  • I wouldn't use your term aggressive.

  • That sort of implies you're going to come in and try to stomp on competitors.

  • That's not the idea.

  • The idea is we attract our customers better.

  • We serve our customers better.

  • They like what we're having.

  • That's the relevancy to customers that we talked about for so many years.

  • That's the essence really of our strategy.

  • It is definitely offensive, and it works exactly like Rodney described.

  • - President and COO

  • The other thing is we have a great foundation of associates in these markets, and by -- as you're building new stores, you create a lot of job opportunities for people to get promoted.

  • And what we're finding is we have a lot of associates that are ready to continue to grow to take on more responsibility.

  • So it's a double win.

  • And our shareholders get a good return because we find there's a high correlation between higher our market share, the higher return on investment.

  • - Analyst

  • I appreciate taking the question.

  • Thanks again, guys.

  • - President and COO

  • Thanks, Jack.

  • Operator

  • Your next question comes from the line of Chuck Cerankosky from Northcoast Research.

  • Please proceed.

  • - Analyst

  • Good morning, everyone.

  • Nice quarter.

  • - President and COO

  • Hi, Chuck, thank you.

  • - Analyst

  • If we're looking at the gasoline business, thanks for the data on that, but as gas prices have come down, what has been the customer response to it?

  • Are they still looking at it as an important reward?

  • Are they buying more gallons because it's cheaper at a better margin?

  • Can you talk about that a little bit?

  • - Chairman and CEO

  • I'll just mention on gas, as we've said, and Mike or Rodney may want to add to that, but we've said gas is a -- fuel is an important part of our business for a variety of reasons.

  • Our gallons were up nicely.

  • We continue to feel really good about where we're positioned.

  • But gasoline being a large purchase out of a family's budget, even at these lower prices, is still significant and important to them to have the fuel rewards that we offer, and it's important to have a convenient place to refuel at a really competitive price.

  • I just filled up the last two weeks twice, getting $1.05 off a gallon.

  • Even in my case, I smiled when I'm driving away from the gas pump, so it makes a difference.

  • Rodney or Mike, you want to add anything?

  • Okay.

  • - Analyst

  • Can you quantify what the gallon lift was in the quarter?

  • - Chairman and CEO

  • Mike, you want to give any color to that?

  • - SVP

  • It was mid single digit gallon growth.

  • - Analyst

  • Okay.

  • - SVP

  • That's total, not IDs.

  • As you know, we continue to add a lot of supermarket fuel centers in existing markets that cannibalizes the existing stores a little bit.

  • But it's -- we are very pleased with the direction of the gallons that we're selling in a market that's not growing anywhere near that much.

  • - Chairman and CEO

  • And identicals were positive.

  • - SVP

  • Identicals were positive as well.

  • - Analyst

  • Okay.

  • How about the mix of gallons at full price versus reward price?

  • - Chairman and CEO

  • I don't think we give that out ever, do we?

  • - SVP

  • We haven't.

  • - Chairman and CEO

  • And I don't think we're going to start now.

  • - SVP

  • The good news is, I'm not even tempted to give it to you because I don't know the number off the top of my head.

  • - Analyst

  • (laughter) All right.

  • - SVP

  • But thank you for asking.

  • - Analyst

  • Yes.

  • Well, I try.

  • On the convenience stores, could you give us a little update on how that business is tracking, and some of the call them experimental formats you're looking at have been trending?

  • - President and COO

  • If you look at the core business, it continues to grow.

  • And their consecutive identical sales growth quarters is actually longer than the 40 that Kroger has achieved overall.

  • And they continued with their streak.

  • On the experimental formats, I would say right now we're continuing to learn a lot.

  • And it's still early in the process, and Mike Ellis and Chris Hjelm have actually been heading it up.

  • And we've actually recently restructured some internal operation structure to get more focused on it.

  • I can tell you, we still remain excited about the opportunity, but we haven't found something that I think our shareholders would be excited about the opportunity yet, but we think there's something there.

  • We continue to learn a lot.

  • - Analyst

  • Comment on general merchandise sales during the quarter and what that might be telling you about where the customer's head is.

  • I'm not trying to get in a prediction of holiday sales, but sort of quarter, year-over-year third quarter and how the general merch sales are tracking.

  • - SVP

  • One of the important metrics would be as you look at general merchandise, probably the best metric would be the Fred Meyer group had an outstanding Black Friday.

  • By the end of that day, they were very pleased with the ID sales growth they had while not an important holiday for the general merchandise merchants.

  • They feel like they're set up very well to have a strong holiday season.

  • - Analyst

  • All right.

  • Thank you.

  • - Chairman and CEO

  • Thanks, Chuck.

  • Operator

  • Your next question comes from the line of Scott Mushkin from Wolfe Research.

  • Please proceed.

  • - Analyst

  • Hello, guys.

  • Thanks for taking my question, and Dave, congratulations.

  • - Chairman and CEO

  • Thanks, Scott.

  • - Analyst

  • Going to miss you on the calls.

  • - Chairman and CEO

  • Thank you.

  • - Analyst

  • Enjoy your retirement and your grandkids.

  • So I guess I want to go back to what Ed was focused in on in the first question.

  • Because if I -- and really appreciate, Mike, you giving us some thought process on the fourth quarter.

  • But I guess what pops into my head is what's changed?

  • In other words, knew about SNAP when we were at your Analyst Day.

  • I think I asked about the days that were going to go missing, and we knew about it.

  • So I guess what I'm trying to understand, seems like you're a little bit more cautious about the fourth quarter generally.

  • I just wanted to understand what's maybe changed in your -- even though your sales are running I guess over [3, 5] right now.

  • So what's changed?

  • - Chairman and CEO

  • Let me add a comment or two, and then Mike can add to that, Scott.

  • The thing I think I want to emphasize is that we see the world as a little more unpredictable than it generally is.

  • And the SNAP change that occurred, certainly we knew at the investor conference what was going to happen.

  • But we didn't know what the outcome would be, and we still don't actually know the outcome, and that's what makes it unpredictable.

  • And the more we think about it, we think there's a lot of ways in which it could be played out.

  • We still believe as we did in the investor conference that customers -- eating is a high priority, and so customers will tend to substitute other forms.

  • So they'll pay in cash or on a credit card if they didn't have the food stamps, and then they will give up on something else.

  • And at the moment, as I think Rodney mentioned, they've been able to give up on fuel because the price of fuel is so low.

  • But you don't know where that will lie in the longer term, and we also don't know how the Christmas holiday plays out.

  • The holiday calendar of course we knew that before, too.

  • Now that it's right upon us on and we're reflecting on it, we're not quite sure what it means.

  • We watch every day the amount of uncertainty that our customers have generally, not just with SNAP, not just with holiday.

  • You look at the healthcare and some of those areas that we discussed, it just created enough unpredictability for us that we felt we needed to take a little more cautious position.

  • Mike doesn't want to add anything more to that.

  • I think that's the only reason we felt that way.

  • I don't want you to over-interpret what we've said because I'm actually quite optimistic.

  • - Analyst

  • I appreciate that.

  • Is it something that -- like you said, your business is running pretty strong right now.

  • Is it behavior inside your stores where the week to week and what the consumer's buying, or is it more of even though you guys are taking maybe even more share now what's going on with some of your competitors?

  • - Chairman and CEO

  • It's actually that when you look at the data, it's a little -- it's more unpredictable, more variable than what we're used to.

  • We've talked about this actually for quarters where we've seen wider swings from week to week, especially first of the month and last of the month swings.

  • We talked a lot about that.

  • We're even seeing now in addition to week to week the daily swings that are surprising, but still in the end as you can see in the third quarter, in the end it came out terrific.

  • So maybe I'm over-reading it, but I just think that variability creates unpredictability, and unpredictability means we need to be a little bit more cautious.

  • - Analyst

  • That's terrific.

  • And then if I could ask one about gross margins and what your thought process vis-a-vis inflation -- a two-part question.

  • I think you guys said about 1.5%.

  • Where do you think that's going, and do you think we've had deflation before and people freak out thinking that something's wrong and tend to overinvest in price on top of it?

  • Is that a concern?

  • And where do you think inflation is going?

  • And then I'll yield, and thanks for taking my questions.

  • - SVP

  • You bet, Scott.

  • Thanks.

  • From an inflation standpoint, when you look at where -- let's just talk about the grocery category since that's such a big percentage of our sales.

  • It's fairly remarkably consistent in the first, second and third quarter, a little bit above 1% inflation.

  • You look at individual periods inside there, and there's a little bit of variability, but it's been fairly consistent inflation in that grocery category.

  • Some of the perishable categories have a had a little bit more inflation during the year causing that overall index to be a little bit higher.

  • We really haven't experienced deflation and aren't predicting a deflationary environment for next year.

  • Our expectation as we end this year and go into next year is probably inflationary pressure's about the same where we are today, a very low inflationary period which is a period we operated in for a very long period of time.

  • There was a very long period of time until the last three or four years where there was virtually no inflation and in some of those years actually had deflation.

  • So we're comfortable with our ability to continue to execute and operate in this environment.

  • One of the things that does you cause us frustration when you see problems with inflation is when there's big variability in inflation from inside of a year from high inflation to deflation and swinging back.

  • Those have been the periods of time where it's been difficult to manage through.

  • But a consistent little more than 1% in grocery -- life's a little better with a little more, but when it's consistent, it's significantly easier to operate in that consistent environment.

  • - Analyst

  • Thanks very much.

  • - Chairman and CEO

  • Yep.

  • Thank you, Scott.

  • - President and COO

  • Thanks, Scott.

  • Operator

  • Your next question comes from the line of Mark Wiltamuth from Jefferies.

  • Please proceed.

  • - Analyst

  • Hi, good morning.

  • Wanted to get into a little bit what categories are working.

  • Because seems like if you look at Nielsen data and some of the other areas out there, the center of the store seems weak for the rest of the industry.

  • Yet you're saying all of your categories were still showing good IDs.

  • Maybe you can tell us color on the center of store versus perimeter.

  • - Chairman and CEO

  • Rodney may want to add some color to this, but we've identified some of the strong growth areas that we had better than our average sales, places like produce, natural foods; I don't think we mentioned -- we did mention pharmacy.

  • It's also true in deli and seafood.

  • Natural food has a number of items that are within the center of the store.

  • That would be partially part of your answer.

  • We're also seeing really strong or improved trends anyway and very strong in some of the categories that are more discretionary, which illustrates the bifurcated nature of the economic recovery, things like Starbucks and sushi and Boar's Head and some of the upscale cheese.

  • Greeting cards are doing reasonably well, and toys are too, both of which are in the center of the store.

  • Rodney, you may want to add more color as to where you see that.

  • - President and COO

  • I would agree.

  • If you look at -- it's hard how you define center of store anymore.

  • Dave's comment about natural foods is one where I struggle with.

  • Technically, it probably is center of store.

  • That would be -- the center of store is the weaker part of our business, but it has been for a long period of time because people are buying more and more -- they want dinner prepared and they just come and pick something up, so there's all kinds of shifts going on.

  • But we continue to gain good share in what business is there, and it really is just moving -- adopting -- adapting as the market changes, and Mike reminded me that grocery units continued to grow, so it's still positive.

  • Don't take too much into what I said.

  • - Chairman and CEO

  • An important note is that we sell both.

  • - Analyst

  • Right.

  • - President and COO

  • It's really important to be positioned to take advantage of both because it's left up to the customer what they want versus us trying to force them.

  • - Analyst

  • If you dig a little bit on that natural food category, are you still adding aisle space and SKUs to that area, or is it really just more, higher turns of existing products?

  • - President and COO

  • It's a good question, and it's really both.

  • We continue to -- there's a lot of product innovation in those areas, so you find a lot of good new products that you can add that customers like.

  • We continue to find subcategories within it that we haven't had in the past that's doing very well, that we continue to add, plus if you look at the base business, it just continues to grow.

  • So you have all those things happening.

  • We are continuing to add space to those -- to that department when you look across the Company.

  • - Analyst

  • Are those more focused on your upscale stores, or is this actually creeping more into some of the core stores also?

  • - President and COO

  • This would be all stores.

  • The amount of it would be different, but a value store would have changes as well.

  • - Analyst

  • Okay.

  • Thank you.

  • - President and COO

  • It isn't focused just on upscale, by no means.

  • - Analyst

  • Thank you very much.

  • - President and COO

  • Thanks, Mark.

  • - Chairman and CEO

  • Thanks, Mark.

  • Operator

  • Your next question comes from the line of Andrew Wolf from BB&T Capital Markets.

  • Please proceed.

  • - Analyst

  • Hi, good morning, and Dave, I just want to add my congratulations on everything you've achieved the last 10 years or so at Kroger.

  • - Chairman and CEO

  • Thanks, Andrew.

  • - Analyst

  • Couple follow-ups.

  • First, at the end of the quarter when things got weak, could you tie that or would you tie that to, using focus groups or your own intuition or whatever, to the uncertainty around the government shutdown?

  • Do you think that was the primary reason October sort of softened for your business?

  • - Chairman and CEO

  • My intuition says it was a variety of things.

  • There was a modest change in the calendar in such a way that that might have affected it a little bit.

  • I think that there was some differences in our own merchandising from last year to this year, not a lot but enough that you could maybe see a little difference in it.

  • And then third is the point you raised, is I think there were a lot of unpredictable things going on and causing people to be uncertain.

  • I know for sure that in some retailers, you could see a clear change in sales performance when the government was shut down, because of the wildly uncertain market that created for some people.

  • And the categories that were within that retailer would have been within our store, and we didn't see quite that same whip saw.

  • We certainly didn't see that a variation in our total sales or even any one department.

  • But I think each of those things go together, conspire together to create what I think is probably going to be an anomaly.

  • But it illustrated to me how unpredictable some of these events may be, and that's probably what makes me a little cautious.

  • It doesn't make me negative.

  • It makes me cautious about predicting, not cautious about what the future will actually be.

  • That's why I emphasize I'm actually quite optimistic.

  • - Analyst

  • Yes.

  • I think that's a good segue into my primary question, which is around the sort of ongoing implementation of the Affordable Care Act and the machinations it's changing as the rules are coming out, all that's going on.

  • So I wanted to -- we had our conference recently, seemed to be especially from the corporate viewpoint creating a lot of consternation about the consumer, about take-home checks, are those going to change January 1 materially.

  • And really about corporate cost structures.

  • So I'm sure you guys have put a lot of time and energy into this.

  • I know there's a lot of uncertainty around it.

  • I wonder if you could just share with us right now, I know this will change over time, your best thinking around the consumer, what this is going to mean for the consumer and what it could mean for Kroger's cost structure.

  • Maybe it's a positive thing relative to nonunion businesses.

  • I'd just like to hear what you think about that.

  • - Chairman and CEO

  • I have a couple thoughts.

  • Recognizing it's early, and as you point out, it makes things a little hard to know for sure.

  • But the first thing is that everyone will be affected in a similar a way.

  • I don't think Kroger will be singled out in any particular way, either in an advantage or disadvantage.

  • And as a result, if it ends up being worse than I'm mentally thinking, then it's worse for everybody than it is just -- it's not just Kroger.

  • But also, what we've seen early on so far is our estimates and the way we played out the future is consistent with what we have been thinking and what we've been feeling, meaning our costs will go up a little bit.

  • It's going to be manageable.

  • It's within the context of what we see as our long-term earnings guidance.

  • And it doesn't change our confidence level at all about what our future looks like and our ability to perform.

  • The short-term effect, the effect on uncertainty and unpredictability for the customer and whether that changes their behavior, that actually could be a short-term issue.

  • Certainly could be a long-term issue too if I'm wrong.

  • But the short-term issue is more because of the unpredictable nature, does that cause the customer to be more cautious themselves in their behavior.

  • That's what many people felt happened with the government shutdown.

  • And then of course once that got back to normal, then a lot of the business looked like it panicked, recovered and came back to normal too.

  • Rodney, I don't know, you and I have talked a little bit about that.

  • You want to add any --?

  • - President and COO

  • No, there are some customers that will probably end up saving money as well.

  • If you were in one of the groups where you were paying more for premiums than under the new structure, so there's some people that's on the other side of that as well.

  • I think Dave's point on unpredictable in terms of how the customer's going to react, I think the customer doesn't even know how they're going to react yet because they're still trying to understand what does it mean.

  • - Chairman and CEO

  • Now, you did mention the union, nonunion picture, of course we have a number of collective bargaining agreements.

  • And in those it does create a little -- I want to say a little bigger pressure on both parties, on the union bargainers and on the Company bargainers, because there's certain changes you have to make because of the law.

  • And when you make those, then that has cost implications, then that puts pressure on the rest of the contract to make whatever other changes you have to make to adjust for that.

  • And I could see the argument that might put a union operator at a competitive disadvantage I don't happen to feel that way.

  • But I can certainly see the argument.

  • I think what it really does is it causes the parties at the bargaining table to try to face reality and say, how are we going to collectively negotiate this out and compromise this out in a way that works for the law and works for our associates and works for the Company.

  • And that's been our objective.

  • So far we've been pleased, being able to do that.

  • - Analyst

  • Thanks for sharing those thoughts.

  • Want to get one follow-up on a question a few folks, including Mark Wiltamuth I think asked on where the natural food growth is coming, velocity versus expansion.

  • Really, Rodney, I think you said the business could double, and I clearly see that's more than likely.

  • But could you put a time frame around that, bracket it, would it be closer to 10 years, closer to 5 years, within which you could predict, not to the year, but would it be closer to one or the other?

  • - President and COO

  • I would say it's closer to five.

  • Now, Mike Ellis is over there cringing because I would be pushing him to maybe get there a little faster.

  • - SVP

  • True.

  • - President and COO

  • But definitely I would see it in the next five years type time frame.

  • - Analyst

  • Great.

  • Thank you.

  • Appreciate it.

  • - Chairman and CEO

  • Thanks.

  • We're going to have to take time for one more question.

  • Then I have a couple closing comments.

  • Operator

  • Your last question comes from the line of Karen Short from Deutsche Bank.

  • Please proceed.

  • - Chairman and CEO

  • Hi, Karen.

  • - Analyst

  • Hi.

  • Hi there.

  • I just wanted to ask a couple more housekeeping related questions.

  • On your comp this quarter and also on your gross margin, what was the impact of generics this quarter?

  • Have we cycled that completely, or is there still some impact on the comp?

  • - SVP

  • With and without pharmacy numbers, without pharmacy we were a little bit stronger.

  • Without it when you take pharmacy out of our sales along with fuel, so there was still a slight impact on the ID sales as a result of the pharmacy department.

  • Certainly declining.

  • - Analyst

  • So it should be fully cycled by 4Q.

  • - SVP

  • Not really meaningful anymore, it's so small.

  • - Analyst

  • Okay.

  • So the gross margin deterioration we saw this quarter, now that we've more or less cycled the generic benefit on the gross, is that -- is that how I should think about the gross margin deterioration this quarter?

  • It was obviously less in the first and second.

  • Now it's taken a little bit of a step out, not that meaningful.

  • - SVP

  • I would characterize where our gross wound up a little different than deterioration.

  • When you look at the cost savings, the total operating cost savings that Rodney spoke of, when we look at OG&A plus rent depreciation, we clearly paid for our investments in gross.

  • We continue to strive to balance on a rolling four quarters basis the investments we make in gross and the reductions in our cost.

  • And as we've always said, individual quarters can have different results than the full year happens to have, and I wouldn't take one quarter and try to extrapolate that.

  • I would look more where we've been on a rolling four quarters basis or on an annual basis so far this year.

  • - Analyst

  • That's helpful.

  • Looking at your CapEx, you brought your CapEx guidance up to the high end of the range, but it seems like the projects that you have have remained unchanged.

  • Anything to point to there?

  • Because it was $2.1 billion to $2.4 billion.

  • - SVP

  • Just that we -- where we sit today haven't spent $1.8 billion year-to-date.

  • It's more likely than not that we're going to be in that $2.4 billion range.

  • When you look at the number of projects, the major projects may not be appreciably different as a result of that.

  • We're doing a lot of smaller remodels that don't fall into the major project category, plus we're having a lot of spending in 2013 on 2014 projects so we can get them opened earlier in the year.

  • And that is something we continually work on as to not look at those budgets necessarily that you budget to open in 2014, so spend all your dollars in 2014.

  • So there is quite a bit of pre-spend on 2014 openings.

  • - Analyst

  • Thanks.

  • And then last question is when you actually close on Harris Teeter, will you provide updated guidance at that time, or are you going to wait until you report your fourth quarter?

  • - SVP

  • My view is that considering that it will be by the end of our fiscal year, which means by the end of January, we'll probably take February to sit down with them.

  • It's a little difficult today to have even conversations with them about what their business plans should look like next year relative to -- the FTC would be concerned we're trying to run their business and we haven't closed on the merger.

  • My expectation is we'll take the month of February to sit down with the management team at Harris Teeter, solidify jointly what their business plan should look like for 2014.

  • And then give combined guidance when we release earnings for the full year in March.

  • - President and COO

  • But the accretion for the first full year would be consistent with what we've talked about before.

  • - SVP

  • Absolutely.

  • There's nothing that we know of or would expect to know of that would cause the $0.06 to $0.09 to be different.

  • - Analyst

  • Thanks very much.

  • - Chairman and CEO

  • Great, Karen.

  • Thank you very much, and before we end the call today, I would like to share some additional brief thoughts with our associates who we encourage to listen.

  • Ten years of positive identical sales growth is simply amazing.

  • And I'm proud to be a part of an organization that is committed to serving our customers and enriching the lives of others.

  • As I said earlier, each of us had a role to play in reaching this milestone.

  • It is one you should each be proud of.

  • Thank you all for what you do to make our stores the best place in which to shop during the holidays.

  • Remember the little things like a smile and a friendly greeting always make a customer's day better, and actually, they make our day better too.

  • I hope each of you celebrates the holidays with family and friends.

  • We wish you Merry Christmas and Happy New Year.

  • That completes the call today.

  • Thank you all for joining us.

  • Operator

  • This concludes today's conference.

  • Thank you for your participation.

  • You may now disconnect.

  • Have a great day.