克羅格 (KR) 2012 Q1 法說會逐字稿

6/14/12>> Operator Good day, ladies and gentlemen.

Welcome to The Kroger Co.

first-quarter 2012 earnings conference call.

My name is Fab and I'll be your Operator for today.

At this time all participants are in listen-only mode.

Later we will conduct a question and answer session.

(Operator Instructions) As a reminder this conference is being recorded for replay purposes.

I would now like to turn the conference over to your host for today, Cindy Holmes, Director of Investor Relations.

Please proceed.

Thank you, Fab.

Good morning and thank you for joining us.

Before we begin, I want to remind you that today's discussion will include forward-looking statements.

We want to caution you that such statements are predictions and actual events or results can differ materially.

A detailed discussion of the many factors that we believe may have a material effect on our business on an ongoing basis is contained in our SEC filings.

But Kroger assumes no obligation to update that information.

Both our first-quarter press release and our prepared remarks from this conference call will be available on our website at www.TheKrogerCo.com.

After our prepared remarks, we look forward to taking your questions.

In order to cover a broad range of topics from as many of you as we can, we ask that you please limit yourself to one topic with one question and one follow-up question, if necessary.

Thank you.

I will now turn the call over to Dave Dillon, Chairman and Chief Executive Officer of Kroger.

Thank you, Cindy, and good morning, everyone.

Thank you for joining us today.

With me to review Kroger's first-quarter 2012 results are Rodney McMullen, Kroger's President and Chief Operating Officer, and Mike Schlotman, Senior Vice President an Chief Financial Officer.

We are very pleased with Kroger's excellent first-quarter results.

We achieved strong overall sales and solid operating performance.

Our core business is growing and we are rewarding shareholders through earnings growth, increasing dividends over time and stock buybacks.

Identical supermarket sales were up for the 34th consecutive quarter, growing by 4.2%.

We're able to deliver this kind of consistent performance quarter after quarter thanks to our associates' commitment to our Customer First strategy.

Here are a few highlights.

Every supermarket department had positive identical sales, led by significant growth in natural foods, pharmacy, bakery, and deli.

Every supermarket division had positive identical sales.

Kroger's FIFO operating profit dollars grew, both with and without fuel.

And it is our expectation to slightly increase our FIFO operating margin rate, excluding fuel for the year.

As a result of these strong results, we exceeded our expectations.

And as a result raised our earnings per share guidance for the year.

Mike will provide detail on our full-year guidance, as well as other items that factored into earnings growth for the quarter shortly.

So before I turn it to Rodney and Mike, I'd like to spend a little time discussing a question that came up during last earnings call.

The essence of the question was, how is Kroger growing market share and performing well, especially compared to traditional competitors.

How are we different?

Several years ago we took a hard look at who we were really competing against and that helped us realize we're competing against more than just traditional grocery retailers.

Also, based on our research and our identical sales, we were not connecting with customers as well as we needed.

In fact, customers told us we weren't doing a very good job.

Their needs were changing but we had not changed with them.

These realities led us to develop our Customer First strategy and the four keys.

People, products, shopping experience, and price.

We've pushed hard to save money in places not important to customers and to reinvest it in places that are important for them.

This is the essence of the Kroger difference -- solving needs for our customers, sometimes in massive ways and sometimes in a very targeted personal way.

Customers tell us they notice the difference.

I believe this difference is why we've had 34 consecutive quarters of positive identical sales.

Identical sales are the most visible indicator available of a retailers relevancy to its customers.

I want to repeat that.

It's very important.

Identical sales are the most visible indicator available of a retailers relevancy to its customers.

That's why we pay such close attention to the identical sales trends.

As we've grown our market share, some of you have also asked who is Kroger gaining from.

But since we're targeting customers and not other retailers, there isn't always a clear answer.

One thing that is clear, as we've grown market share our customers come from a much broader base than just supermarkets.

It is also clear that we compete very well with a broader array of food retailers and this includes restaurants.

We thought this background would be helpful to put in context our strong results and to project that at Kroger we have and will continue to separate ourselves from our traditional competitors.

In fact, we are creating a new industry.

Rodney will now share some additional insight into Kroger's positive business trends in the first quarter.

Rodney?

Thank you, Dave, and good morning, everyone.

Dave talked about how we have differentiated ourselves.

One example of this is the joint venture we formed to create the consumer insight giant, dunnhumby USA.

Years of experience with dunnhumby have made us exponentially better at personal specialization and individual rewards.

By deepening our focus on our customers, we have redefined our business model.

It is more sustainable today than it was 5, 10, or 15 years ago.

We also leverage our partnership with dunnhumby to better understand shopper behavior over time.

In the first quarter Kroger increased the total number of loyal households.

Those households are making more visits.

And while they are buying fewer items per trip, the total units we sell to our loyal customers have increased.

We regularly seek customer feedback on how well we are executing in each of the four key areas of our Customer First strategy.

Our customers tell us we've improved performance in each key.

This improvement is consistent across all the keys.

And we are 60% of the way towards the goals we originally set.

We are happy with where we are and we are a different retailer as a result.

But there is offside to this.

We still have more work to do, which is also very exciting.

Product cost inflation continued in the first quarter.

However the rate of inflation is decreasing faster than what we expected at the beginning of this year.

Identical store sales growth exceeded the rate of inflation which we estimate was 3.9% excluding fuel.

Deflation in the produce department offset somewhat the inflation in all other departments including grocery, meat, and bakery.

Total tonnage change was slightly better than the fourth quarter.

However it was still essentially flat.

Looking at one department with deflation, produce, we saw a significant growth in tonnage for the quarter.

Kroger's corporate brand share and sales grew more than national brands in the first quarter.

Corporate brands represented approximately 26% of grocery department sales dollars.

Grocery department units sold are up 60 basis points to 33.6% compared to the same quarter last year.

Our corporate brands team continues to create fresh and compelling products that fill unmet customer needs.

We recently launched Private Selection snack chips in 13 new flavors including sea salt, cinnamon and sugar, and a new gluten-free rice and bean chip made from rice and adzuki beans.

And by the way, they're all very good.

Finally, an update on labor relations.

Our associates at King Supers ratified a two-year extension to the labor contract.

We also secured a new labor agreement covering associates at our Smith's and Food 4 Less stores in Las Vegas.

We have many contracts that have expired or will expire soon, including contracts in Columbus, Dayton, Indianapolis, Louisville, Memphis, Nashville and Portland.

Our objective in every negotiation is to find a fair and reasonable balance between competitive costs and compensation packages that provide good wages, a quality, affordable healthcare and retirement benefits for our associates.

Next, Mike will share additional detail on Kroger's first-quarter financial results and guidance for 2012.

Mike?

Thanks, Rodney, and good morning, everyone.

Our identical supermarket sales increased 4.2% in the first quarter, which contributed to net earnings totaling $439.4 million compared to $432.3 million in the same period last year.

Net earnings per diluted share showed strong growth to $0.78 from $0.70 per diluted share last year.

Our earnings per share growth was driven by EBITDA being higher than our expectations.

Additionally, a tax reserve adjustment helped by about $0.015.

FIFO gross margin was 20.7% of sales for the first quarter of fiscal 2012.

Excluding retail fuel operations, FIFO gross margin decreased 53 basis points from the same period last year.

We are pleased with this performance, which was consistent with our plan for the quarter.

Last year, we saw a very strong gross margin in the first quarter.

Kroger recorded a $46 million LIFO charge during the first quarters of both 2012 and 2011.

Operating, general and administrative costs were 15.36% of sales.

Excluding retail fuel operations, OG&A declined 27 basis points from the same period last year.

Including rent and depreciation it was a 40 basis point reduction.

The benefits of leverage from productivity improvements, outstanding cost control, and positive sales more than offset rising healthcare costs and credit card fees.

Additionally the consolidation of four USCW pension plans in the prior year benefited operating expenses in the first quarter, as we anticipated.

Identifying and delivering sustainable operating cost reductions allows us to invest in all four keys of our Customer First strategy, consistently over time.

The Company's FIFO operating margin, excluding fuel, on a rolling four quarters basis decreased 11 basis points.

This was a little better than we expected due to the higher EBITDA versus our original expectation that I mentioned a moment ago.

We still expect FIFO operating margin excluding fuel to slightly increase for the full year of 2012.

Additionally, we generated more operating margin profit dollars this year compared to last year.

Turning now to Kroger's retail fuel operations.

For the first quarter, our supermarket fuel centers and convenience stores produced positive identical gallon growth.

These outlets earned approximately $0.121 per gallon compared to $0.124 in the same quarter last year.

The benefit to earnings per share was the same as last year.

Now I'll update you on our financial strategy.

During fiscal 2012, Kroger plans to use cash flow from operations to fund capital expenditures, repurchase shares, pay dividends to shareholders and maintain its current debt rating.

Kroger repurchased 14.6 million common shares for a total investment of $345.3 million in the first quarter.

The Board of Directors have authorized a new $1 billion share repurchase program that replaces the prior authorization which was exhausted on June 12 of 2012, just a couple days ago.

Over the last four quarters, Kroger has used its strong free cash flow to return more than $1.6 billion to shareholders through share buybacks and dividends.

Capital investment, excluding acquisitions and purchases of leased facilities, totaled $539.1 million for the first quarter compared with $573.1 million for the same period last year.

We continue to expect full-year capital expenditures to be in the $1.9 billion to $2.2 billion range.

Net total debt was $7.8 billion, an increase of $662.1 million from a year ago.

This is primarily the result of debt issued to fund our UFCW pension plan consolidation.

On a rolling four quarters basis, Kroger's net total debt to adjusted EBITDA ratio was 1.91 compared with 1.79 during the same period last year.

In March we told you that we expect the external environment to be a little better in 2011.

Generally speaking, this has been our experience through the first quarter.

We continue to monitor changes in gas prices and inflation.

And, as the headlines continually remind us, macroeconomic issues will continue to affect consumer sentiment throughout the year.

We are confident in our ability to make tactical adjustments as needed to successfully navigate these factors, while continuing to deliver on our Customer First strategy.

Kroger's long-term business model is to generate annual earnings per share growth averaging 6% to 8% plus a dividend of 1.5% to 2% for its shareholder return of approximately 8% to 10%.

We expect this total return to compare favorably to the S&P 500 over a rolling three- to five-year time horizon.

We continue to expect fiscal 2012 earnings per share growth to be higher than our long-term business model.

And our strong first quarter positions Kroger for an even more robust 2012 than originally expected.

Therefore, we have increased our earnings guidance for the fiscal year to $2.33 to $2.40 per diluted share.

The original guidance was $2.28 to $2.38 per share.

The increase reflects the strength of the Company's first-quarter results.

I'd like to share a little bit more about pharmacy's better-than-expected performance which helped sales as well as earnings in the first quarter.

Pharmacy achieved double-digit identical sales.

About half due to new Express Scripts business and half from exceptional overall pharmacy performance.

Even without Express Scripts, it was an excellent quarter for our pharmacies.

Our ability to project pharmacy performance over the course of the year remains difficult when factoring in the benefit of Express Scripts and prescription drugs coming off patent.

This quarter was good and we think we are satisfying new customers who transferred because of Express Scripts.

We continue to expect identical sales to trend down throughout the remainder of the fiscal year as prescription drugs come off patents.

For these reasons, we continue to expect identical supermarket sales growth excluding fuel of 3% to 3.5%.

As we said at year-end, we expect the second quarter growth rate to be in line with our long-term growth rate of 6% to 8%, and the third and fourth quarters will be higher than that.

The fourth quarter will also benefit from the 53rd week.

Now I will turn it back to Dave.

Thanks, Mike.

This was another great quarter.

We exceeded our expectations and as a result raised our earnings per share guidance for the year.

Kroger's performance this quarter, like the 33 quarters of positive identical sales that preceded it, was the result of our focus on our customers.

We are building relevant and personal connections with each customer and that requires fresh, new ways of thinking about our markets and our competition.

And customers tell us we have significantly improved in the four key areas of our Customer First strategy, lets us know that we are not the same company today that we were even seven years ago.

We have differentiated ourselves from traditional food retailers and expect to drive loyalty, cash flow, and earnings growth in 2012 and beyond.

We now look forward to your questions.

(Operator Instructions) John Heinbockel with Guggenheim Securities.

A couple of things, guys.

When you look at your expectation for comps through the remainder of the year, what do you think happens to tonnage from where we are right now?

Do you think we see any improvement?

And it looks, by the work we've done, that competitive rationality continues to prevail.

People aren't doing anything dumb at this point.

Do you see the same thing and would you expect that to continue?

Good morning, John.

On the tonnage for the year, we've said I think all along that as inflation comes down, which is what we expect to have happen, that while that's not negative, that doesn't mean prices are going to go down.

It just means the rate of growth would slow.

We do think that that will, in the long run, be positive for tonnage.

However, tonnage will be slower to recover than the rate of inflation will come down, I believe.

That's a personal opinion.

We don't have a way to prove that until we actually go through it.

And the reason I think that is because the economy, from a shoppers' point of view, is not in all that great of shape.

So it's not going to cause customers to jump back on the wagon unless they've got more money to spend.

But we do expect it to positively affect tonnage, just at a slower rate, that's all.

As for competition, we would agree with you.

It's been a rational market.

I think everyone realizes it's a tough market out there for customers and I don't see a lot of over-reacting going on.

Rodney, do you want to add any color to that?

No.

Secondly then, if you think about deployment of your cash flow, arguably, you're in the best position you've been in, in a very long time, competitively.

Stock is as cheap as it's been in 10 years.

So how do you think about two things?

One, being more aggressive with your buyback effort to the point of possibly levering up a little bit to do that?

And secondly, how do you think about dividend payout ratio?

I know you have a target in terms of yield but where do you think you ought to be in terms of payout?

I'll have Mike answer both of those in detail here in a second.

But I'll tell you that part of the answer you can find in the fact that our Board authorized stock repurchase to start back up again, as we finished that earlier this week.

And that was intentional because we agree with you, our stock price is cheap.

Mike?

Yes, relative to the buyback, we finished the quarter at 1.91 times net total debt to adjusted EBITDA.

We think being in the 2 to 2.2 times range is something that the rating agencies would be comfortable with and allow us to continue to be a BBB flat credit, which is important to us.

It's not saying I want to be at 2.2 because you do like to have a little operating cushion and not live life on the edge necessarily.

And over the last four quarters, we've returned $1.6 billion between buybacks and dividends.

I think that's a pretty healthy return back to our shareholders.

And relative to the dividend payout ratio, this will be our seventh year of paying a dividend since we reinstituted it.

And we've increased it every year.

And we said at the outset, and we continue to say, our plan would be to, once you start a dividend you want to maintain it and not have to stop it and continue to grow it over time.

Okay, thanks guys.

Deborah Weinswig with Citigroup.

Congratulations on a great quarter.

In terms of categories I thought it was very interesting.

You talked about every supermarket had positive identical sales led by growth in natural foods, pharmacy, bakery and deli.

I was wondering if you could provide some more color around those particular categories.

Obviously, the pharmacy department, as Mike mentioned, was benefited from Express Scripts.

But even without Express Scripts, pharmacy had a very strong identical sales growth.

And the team, when they put together a plan on addressing getting the additional Express Scripts business, really did a nice job of making it broader than just trying to get that business.

And they've done a very nice job.

Obviously in natural foods, it's a trend change, or a continued trend of people eating more organic and natural foods.

And as we do a better and better job in that area, we're able to, for our customer, eliminate one extra shop and they can get those items from us at a price point that's very reasonable.

On produce, deli, bakery, we've had strong results there for a while.

Produce is interesting.

They had fabulous tonnage growth.

Identical sales weren't so -- it was positive but not so much.

But the tonnage was just outstanding.

And then Dave, you had talked about this idea of creating a new industry.

And I know that when your peers talk about your performance, they really do stand in awe.

As you look into the future, and I know that Kroger is always on the cutting edge of technology, what do you think continues to differentiate Kroger from the pack?

I really think it's the way in which we've looked at the business.

And that was the point of the opening comments that I had.

That, in the past, if you go back 15 years ago, we kept thinking like a traditional grocer.

And we kept thinking that our competitors were traditional grocers.

And we kept thinking about where you get customers is by competing with traditional grocers.

The difference for us has been, by focusing on customers, we're defining the industry we're in by how the customers think of it, not how we previously thought about it.

So, as an example, we used to think about it as people who buy food in supermarkets but today they buy food everywhere.

They go to the club stores, the dollar stores, the mass retailers.

They go to lots of places that are not supermarkets.

And in fact, if you were to list our top competitors based on market share and the markets we operate in, the top two or three would not be traditional supermarkets, aside from us.

And, as a result, we don't really see that to be the universe we're operating in.

We see it as totally different and we've had to approach it differently.

And I think that's the reason we've had better results, because we're swimming in a pool that's bigger, we were thinking about it as bigger, than simply what the market was for traditional retailers.

It's almost a classic business school case study to show how you define your market and how you think of yourself will often determine who you become.

And I think that's very true for us.

Dave, the only other thing I would add Deborah to your question, one of the things we've really been working on hard, and this has really been over the last several years, is not having a strategy that's only dependent on one competitive advantage.

And if you look behind the strategy, there's really 10 or 12 different critical pieces.

We often obviously talk about dunnhumby, and that would be one of the pieces.

But that isn't the only piece.

And we believe over time that creates a bigger and bigger competitive advantage because a competitor can try to get as good on one particular part, but to do all the pieces is a lot harder.

And that's really, when Dave talks about creating a new industry, that's one of the things that, we don't know quite what words to use other than we know it's a new industry because there's really not anybody else competing on such a broad level of experience.

Obviously, technology is one piece of that, too.

Great.

Thanks so much and best of luck.

Charles Grom with Deutsche Bank.

Thanks, good morning, and congrats on the nice quarter.

Just wondering, a 16-week quarter, just wondering if you could shed some light on how your ID trended throughout the period.

And if you could, how things are going in the first few weeks here of the second quarter.

Let me answer the second part first and then I'll let Mike give you a little color on the trend and how we see it.

Currently for the quarter we are in now, and we are only 3.5 weeks into it, we're down slightly from where we ran in the first quarter.

But I wouldn't read too much into that because we have seen in the last, even in the last year really, higher volatility between weeks than what we had, with customers experiencing, maybe years back.

And as a result, it would be real easy to over-read a number like that.

But after just 3.5 weeks, that's really not enough to read.

But it is slightly down.

In addition to that, we're seeing clearly the effect of the generics that we talked about in pharmacy.

That is, some of the brand name prescription items that are going to generic, which brings the price down very quickly.

And you can see it literally by week.

In fact, I'm looking right now at a graph that shows by week the way in which these are coming off of patent and how it changes our sales.

So that makes a really big difference.

And I probably ought to add, someone here reminded me to make sure that I emphasize the point that when I say we're down slightly I'm saying down from the 4.2%.

We're not negative at all.

We're still quite positive.

We're still quite positive and quite pleased with where we are in sales.

I wanted to make sure that got clarified, thank you.

And then the trend during the quarter?

It's hard to answer the trend during the quarter, to break it down into distinct four week periods, primarily because holidays shifted between some of those periods this year.

But when you lap over those kinds of issues, it was relatively consistent.

Obviously when we reported March we said we were close to the fourth quarter numbers.

So it trended down a little bit throughout the quarter.

But that's consistent with what Dave talked about.

As prescription drugs come off generics, that's the trend we expected.

So relatively stable, a little bit of noise, clearly first of the month, end of the month kind of phenomenon's.

But overall, fairly consistent throughout the quarter.

Okay, great.

And then just my follow-up, Mike, for you is, your core FIFO gross profit margin compares real easy here over the next few quarters.

Can you hold our hand on how we should think about that line item over the next three periods?

I know you're saying total EBIT core, you expect to be slightly up.

But how should we think about the components of FIFO, GPM and SG&A?

I won't give guidance on the specific lines.

Obviously the rolling four quarters is down 11 basis points at the end of the first quarter.

And our guidance is for that to be slightly better at the operating profit line.

So that means we need to make up the 11, plus a little bit, throughout the rest of the year.

And to your point, the first quarter was our toughest compare quarter.

A significant amount of the EBITDA we generated last year over 2010 was generated in the first quarter last year.

And that's why we're comfortable that we can continue to slightly expand that by the end of the year.

And the 11 basis points down did not alarm us.

In fact, it was better than we had expected because of the stronger EBITDA in the first quarter.

Great.

Good luck, thanks.

Ed Kelly with Credit Suisse.

Good morning, nice quarter.

My question for you is on the ID guidance.

You had mentioned on the call that inflation is decreasing or decelerating at a faster rate than you thought.

So what do you have embedded in the guidance, the ID guidance, for the rest of the year on that?

And since it's unchanged but there's less inflation does that mean that you change your outlook for the way that you think tonnage is going to play out the rest of the year?

I don't know that we would change the way we think tonnage is going to play out.

We ended the first quarter just under 4% inflation.

If you look inside the grocery category, which is 50% of our sales, it actually got lower every four-week period, the way we measure it internally.

So clearly, there's a decline going on at a pretty ratable measure throughout the year.

If you look at where we think it might be at the end of the year, we're guessing under 3% -- 2% to 3%.

And when I talk about lower, I mean lower inflation, not lower tonnage.

We would actually expect some tonnage increase as we go throughout the year.

And Rodney's illustration in commodities like produce that are very price sensitive and lower prices means a great crop that eats very well, we saw extraordinary tonnage growth in produce in the first quarter.

So we would expect tonnage to get a little better throughout the year and inflation continue to trend down a little bit.

Can we just talk about an environment where maybe inflation in the back half of the year is, let's just say, it's not 2% to 3%.

Let's say it's something lower than that.

For you guys, it's fine that your ID goes from 5% to 3% or 2.5%, or whatever it might be.

It's still a good number and that's not really in your control.

But you've got this pretty big gap with your competitors.

And under that environment it means that their sales maybe turn negative.

What does that mean from a promotional standpoint, number one?

And then if inflation is a little bit lighter, how do you manage your business if that ID, let's just say, ends the year at less than 3%?

I think at the end of the day it depends how you wind up getting to the 3%.

I can't speak to how a competitor may manage their business.

We spend enough time trying to figure out how to manage our own let alone worrying out how others are going to manage theirs.

Obviously we think about things when they get promotional or do something hotter, if there's negative ID sales.

But at the end of the day the important component is the tonnage.

And when you look at some of the things that are elastic, that have elasticity of demand inside the grocery department, things like milk, milk prices continue to trend down.

And the reported ID sales, to the extent that generics coming off patent affect that, that actually has a higher gross profit rate.

So I think, stepping back and looking at your business overall, is tonnage moving in the right direction, what are your ID sales trends doing unaffected by prescriptions coming off patent, and understanding all that.

I think it's manageable for us.

We don't foresee deflation by the end of the year.

We foresee a little bit less inflation.

Which doesn't mean lower prices.

It probably means stable shelf prices or slightly up shelf prices.

Okay.

And just lastly for you, can you maybe give us an update on the state of the consumer as you see it now?

Obviously, volumes across the industry have been fairly weak.

Are customers just getting by with buying less?

Is there differences in income brackets?

Just your sense as to really what you're seeing at the customer.

What's going on with the customers today is much like what we described in March.

We're seeing those whose lives and economic status is strong feeling and acting a little bit like the recession is over, or certainly that the economy has improved.

We're seeing those who are on tight budgets and those who are more price sensitive, and their behavior is being affected more by the economy.

And I think overriding all of that is the fact that, if you look at just generally the geopolitical world right now, people are a little bit nervous.

And so there's a little bit of anxiety out there on the whole that dampens the enthusiasm, even for those on the high end.

That's how I would read it.

Rodney, do you want to add any more?

I think overall it would be pretty similar to what we said at the first year end.

We continue to see it getting a little better but, boy, it is very slow and bumpy from week to week.

Okay, thank you.

Ken Goldman with JPMorgan.

It's our understanding that the price investments you made in California recently were successful.

So, two questions.

First, is that the correct assessment -- that you got the tonnage response you wanted?

And second, if so, based on that success, to what extent might we expect maybe an accelerated investment in other banners down the road?

I'll let Rodney answer the particulars.

But let me just remind you what we've said about price investments for actually many years now, is that it's a long fuse.

It's not the kind of thing that you invest one day and the next day you declare victory.

You invest one day and the next year you decide whether or not it was a really good move or not.

You make adjustments maybe week to week and month to month but it's not something that you can rate that quickly.

Rodney, do you want to give any color to this?

Just a couple comments.

Our team at Ralphs have really done a very nice job of explaining to the customer the changes we made and the total value that we're offering versus before.

So we really think it's our associates that have done a nice job of communicating the value to the customer, is the reason the customers are reacting in a positive way.

Some of the things that we did at Ralphs were things that we had already done in other parts of the country earlier.

So it was really, some of it was just from a timing standpoint that we now had the resources to do it at Ralphs.

So overall, pleased with where we are, probably would be about all the comments I'd make.

Okay.

And just to follow up on a point you made earlier.

You talked about one of the reasons not to raise the payout ratios, that you wouldn't want to have to cut it once you raised it.

I'm curious, one, why you'd ever have to cut it.

And, two, if you're buying back stock, you're rewarding investors for selling your stock, and if you're paying a dividend you're rewarding investors for keeping it.

Wouldn't you want to reward the latter more than the former?

And just as a lower-growth company versus the S&P, not your peers, and you do throw off a lot of cash, a higher payout ratio might seem somewhat befitting and you might attract more income-oriented investors.

So just curious how you do think about that, if you can get anymore color.

Sure.

I don't think I said I was worried about having to cut it.

I said from an overall dividend strategy a Company, once you start a dividend, you go down that path wanting to make sure you can maintain it and grow it over time.

That's more of a textbook dividend philosophy, not a Kroger worry, that we're worried about cutting it.

We have grown it every year since we've instituted our dividend.

We would expect to continue to grow our yield and payout ratio over time.

We think our stock, where it's been trading particularly of late, is a very inexpensive buy.

And we think the potential return for us on buying the stock, and at this point in time really rewards -- I think it does reward that shareholder who continues to own our stock and not sell the stock.

I'm not really rewarding the shareholder who sells the stock to me at $22 a share.

I'm rewarding the shareholder who continues to hold that and is going to enjoy the ride up from $22 with us as we continue to generate great results.

Great.

Thank you.

Robbie Ohmes with Bank of America Merrill Lynch.

Just a couple quick questions.

The first was if you could comment on, is the percentage of your customer base on EBT, has that continued to totally flatten out or is that still increasing?

I was just curious.

And then the second question was just on the strength of your natural foods business and how you're approaching that.

I was just curious if you could maybe shed some light going forward, how you see that area of your business linking in with dunnhumby.

Is it linked in with the dunnhumby JV already and being used to continue to drive loyal customers?

Or is it an area that you merchandise that is just gaining momentum on its own?

And maybe just give us some color on how you foresee that part of your business playing out over the next year or two.

Thanks.

I'll comment on the EBT and then I'll ask Rodney to comment on the natural food trend and the rest of your question.

We are not seeing an increase in the EBT percent of our business.

What we are seeing, though, of course there's been some variations from week to week and even month to month in various markets.

And a lot of that has to do with the way states are paying out those benefits.

Often they're spreading it out now rather than the first of the month, which is what they used to do.

So it's a little bit hard to read but it's definitely not rising.

If anything, it's settling down just a bit.

But it's just a bit so I wouldn't read a lot into that either.

Rodney, do you want to comment about natural foods?

Yes, the question on dunnhumby, natural foods has always been tied into dunnhumby.

Now, it would be true for natural foods and other parts of the store, too.

We continue to get better at target marketing personalization for all customers, to make sure they understand what we offer in natural foods.

The biggest growth in natural foods is really regular customers that aren't just diehard natural foods or organic shoppers are finding some of the products taste better.

Some of the items they just like the item.

It's more creative.

So you'll see customers that aren't necessarily just natural foods shoppers but shoppers that find something they like and they will buy in that category.

And certainly my wife and I would be one that would fall into that category.

Rodney keeps bringing samples of new stuff in for us to try.

He speaks from experience.

Great.

And just one last follow-up question.

I was curious, I know Walmart has launched a different TV advertising campaign in a bunch of markets.

And I think, in some cases, or at least in one, they've included pulling someone who shops your store and tried to show more competitive average basket.

And I was curious if you could comment on whether you felt any significant impact from that approach.

Thanks.

We won't talk about any specific competitive issues, I don't think.

But generally speaking I think you can see, with our sales and the trends that we've identified, that's probably the best way to describe where we are.

And, remember, that what we've said is our whole program is more than price.

We've invested a lot in price certainly but what we've tried to do is neutralize price from being the main issue to where the main issue for us is our people and our products and our shopping experience.

Great.

Thanks very much, guys.

Meredith Adler with Barclays.

I want to talk a little bit about gross profit dollars.

It seems that people obsess with comps when they look at a slowing inflation but I think gross profit dollars are more important.

What happened with the deflation in produce, and you saw a big increase in volume, would you also say that gross profit dollars were up?

Mike, do you want to comment?

We're actually going to look that up and see if we can give a more specific answer.

I don't have that at the top of my fingers.

I would agree with you, though, on the theme of gross profit dollars.

We think about our business in terms of dollars and not in terms of percents.

And certainly we know gross profit dollars per script are higher with generics.

Yes.

In fact, in pharmacy it's crystal clear that, while our sales change because of the generics, it's actually pretty radical on those items.

But the gross profit dollars is similarly radical in the other direction.

When you look at the produce department, our gross profit rate would have been down because of the deflation but because of the tonnage we generated a pretty good amount of incremental gross profit dollars.

Just exactly what you were thinking, Meredith.

Yes, and you had talked about moderating inflation in some other categories, not outright deflation.

And that inflation could come down faster than tonnage would go up.

But do you think that still the net impact of all of that would be the gross profit dollars, at worse, would be flat?

I would think, if you look at specific items you'll always have exceptions.

But when you look at it overall we still expect and focused on having improving gross profit dollars, when you look at it overall.

So I can tell people who are worried about moderating inflation to cool it, just calm down?

Yes.

We think so.

We completely agree with that view.

And, remember, part of the change in our expected identical sales is because all of the prescriptions coming off patent, as Dave and Mike mentioned.

And that improves gross profit.

That's something that this year, the number of drugs, as you know, coming off patent is significantly higher than any year certainly since we've been involved in this business.

We've over emphasized that point for a reason because we're really nervous that when you see what we forecasted for the identical sales for the year, someone will read that and conclude that things are getting worse.

But in fact, the pharmacy affects most or all of that.

Just talking about pharmacy, quickly, first do you still think you're getting more than your fair share of Express Scripts customers, the ones who are leaving Walgreens?

And then, also, how sticky do you think they would be if there was a resolution between Express Scripts and Walgreens?

To me that's a great question and it's always tough to answer because it's one of those where I'll answer it both ways.

Unless you have 100% of something it's never your fair share.

But if you look at the share that we think we're getting of the Express Scripts, it's certainly higher than our market share is of pharmacy in the markets that we operate in.

So we certainly feel like we're getting more than our fair share based on that.

On the stickiness, the real key for us is making sure that we're delivering great service to those customers that come to us.

Because when they come to us, that's one less shop they have to go to.

And we should be able to save them time.

As long as we have great service and the prices are right, that should be the stickiness.

And we're doing an awful lot of work making sure.

The customers tell us how we're doing, specifically those customers.

And making sure anything that we can do better, we're focusing on doing better.

So if that did change, there would be more stickiness to that customer.

And do you have tie ins with your frequent shopper program and deals to create loyalty?

One of Walgreens' weaknesses, in my opinion, is that they don't have a frequent shopper program.

Is that something that you think helps you keep the customers?

We certainly do.

And you should assume that anything that you can imagine we're trying to do those things to help improve that stickiness.

Great.

Thank you very much.

Scott Mushkin with Jefferies & Co.

This is actually Mike Otway in for Scott.

Thanks for taking the questions.

Just in terms of follow-up from a question earlier.

With fuel having come down pretty decently and going below that important $3.50 mark in some markets, have you noticed a change in the consumer or in consumer spending in the last few weeks specifically?

Not that I can discern.

Rodney?

No, I would agree with that.

And I don't remember exactly where it was this same week last year but what the real issue on fuel, at least in the quarter, was, was that it did not rise as much as had widely been anticipated.

It was still generally up.

The other thing I think from a consumer standpoint, they are still nervous about, is it a permanent decline or it just happens to be two or three weeks.

And I think to really have behavior change, customers have to get comfortable that it's more than just two or three weeks.

Understood.

And then just switching over to SG&A quickly.

You guys had some nice leverage there.

If inflation continues to decelerate and comps come in further, at what point do you start to delever?

Maybe perhaps some color around there that would be great.

Yes, I think we'll be fine on our ability to do that with the productivity processes we have and getting better execution on the productivity.

Also, keep in mind, as the ID sales in the back half of the year get more affected by the generics, those do generate a higher gross profit.

So when you look underneath the dollars we have to spend on that OG&A, we should be able to get sufficient coverage of that, which is the cornerstone of us guiding to a slightly improving operating profit for the year.

Okay, appreciate the color.

Thank you.

Karen Short with BMO Capital.

Congratulations.

Just quickly again on Express Scripts.

I just was wondering, were you guys actually, did you gain more share in Express Scripts than you expected to?

Or can you maybe just give a little more color on that?

I'd say so far it's been a little bit better than we expected.

And we continue to stay focused on that.

So, yes.

Okay.

And then looking at operating expenses, if I remember correctly in first quarter last year, you seemed to have a similar pattern where you got the expense savings ahead of spending, which is what you indicated you planned on doing going forward.

So is it fair to say that that's what happened this quarter?

You definitely saw some expense savings ahead of the investment in price and we may see investment in price accelerate throughout the rest of the year?

I wouldn't read too much into that.

It's one of the reasons why we wanted to make sure we raised the guidance, so that you could see that some of the extra improvement in the first quarter we actually think it will flow through for the whole year.

If you look at our expense savings versus what we expected we're pretty in line with what we expected.

And we did a nice job of balancing between gross and OG&A improvements.

And we're really focused on trying to make sure the two tie together.

Mike or Dave?

We have to balance it for the rest of the year because at the end of the first quarter, with the operating profit margin down 11 basis points, and guidance to slightly grow that by the end of the year, we have to remain in balance.

Otherwise that won't be the result.

Okay, that's helpful, thanks.

And then, just looking at your cash flow, I was just curious, accrued expenses definitely was a benefit for you guys.

Is there anything to talk to there?

Nothing specific.

We can talk offline on that.

Taxes are in there but nothing outlandish that I can think of.

That's all I had, thanks.

Jonathan Feeney with Janney Capital Markets.

I wanted to follow-up a little bit.

An earlier caller mentioned lower gasoline prices effect on the consumer.

But what I'm interested is, first of all, when you go '08 into '09, you saw some significant disinflation and then deflation.

And the tonnage went through the roof at that time.

What I'd ask is, are there areas outside of produce where you believe significant -- I know you're not calling for that this year but let's just say relief and perhaps decline in some of your costs and some of the prices you're able to offer consumers would stimulate more demand and actually drive tonnage?

Because I've been hearing from some of the food manufactures for a long time about this consumer who's got $100 to spend at the grocery store and has been having to stretch it further and further.

Do you get more discretionary buying if that $100 actually winds up going further at some point over the next 6 to 12 months?

Thanks.

When I think about inflation, I always separate the perishable departments from the packaged products in the center of the store.

That's important because the behavior is actually quite a little bit different.

So I would expect some inflation and deflation happening over any course of a year in both produce and meat, as examples.

And we just manage that in the course of business.

And you have behavior that happens like what happened in produce last quarter, which we've described.

But the essence of your question really goes to the center of the store and the packaged goods.

Normally when I'm talking about food inflation, I'm usually talking about that because it behaves a little less erratic.

The deflationary times that you talked about before was where the CPG operators needed more tonnage.

Their costs were such that they needed to reinvest back in their products.

They'd let their prices get too high.

As commodity costs went up, they went up, and they went up a little higher plus some.

And then they had to over-correct actually in the other direction.

So tonnage then did pick up.

You're right about that particular case.

I don't think we've seen quite the same over-reaction so far on the upside this time, although I could be wrong.

Some individual operators could have a different view of that.

And so it remains to be seen how they will behave.

I don't know, Rodney, if you have any additional color.

No.

So I'm not really thinking that there's going to be some erratic change here.

So you think it declined, a significant decline, let's say down 1% or 2% versus, say, low single digit we're thinking about by the end of this year now, would drive additional tonnage in the center store?

I think, first, it's hypothetical and I'd just as soon not get into all of the possible scenarios that could happen.

But second is that it would be highly dependent upon individual companies.

So if a company invested in their products and sold them to us at lower price, and had them at retail as a result at a lower price, you'd see some tonnage in those items.

But whether or not you'll see that or not is really going to be up to those individual companies.

The other thing that was going on back in '08, '09, as Dave mentioned, some of the CPGs were making way too much in margin.

And part of the huge tonnage growth we experienced and saw was in the own brands.

And it's one of the values that we have, because we have such a strong corporate brand program across so many categories.

When the economics of the product is different than what the CPGs are charging, we will give that benefit to the customer.

And we always get rewarded huge tonnage increases.

And if you remember, we had tremendous improvement in market share on our corporate brands at that point, too.

Sure do.

Thank you very much.

I appreciate it.

Mark Wiltamuth with Morgan Stanley.

Mike, it's not that often that we hear you talking about pharmacy during the call.

So I wanted to ask if that was a meaningful swing in year over year EPS contribution for pharmacy this quarter?

It certainly helped the EBITDA growth in the first quarter but there were plenty of other items inside the other departments that contributed to the EBITDA growth being stronger than we expected for the quarter.

As Dave and Rodney have both said, every department inside the store had positive ID sales.

So it was a pretty good broad-based improvement across the whole complex.

There is always rough spots any time you do as many things as we do.

There's always things that could be better.

But we were pretty happy with the overall balance inside the quarter.

As you look at the year, how big do you think the overall ID drag could be from pharmacy because of the generic effects?

And do you think it makes sense to maybe call out the ID without the pharmacy in some of these future quarters?

We've made a commitment to talk about the pharmacy as we go throughout the year and try to describe the effect of that.

I don't want to commit right now what I will give or not give and we'll look at that throughout the year.

There's just so many moving parts with some moderating inflation, some higher gross profit rates from generics, in addition of Express Scripts.

It's early in the game, if you will, to make a decision on exactly how we'll break that out.

Okay.

And just any way you could give us a magnitude on how big the overall drag effect could be for the whole year?

We think for the whole year it could be as much as 50 basis points drag on IDs.

But it will be increasing as we go throughout the year, to Dave's earlier comment.

Okay, thank you very much and congrats on the quarter.

Alton Stump with Longbow Research.

Just to follow-up on a couple questions earlier.

We talk with the CPG companies moving into the back half of the year and how they got huge margins looking back to '08, '09.

If that happens again, how much leverage does Kroger have to push back on CPG companies to bring down their pricing?

First let me comment that since it's 11.00 a.m.

this will be our last question.

Or, we'll have time for one more.

Before we get to that, I wanted to make sure you had a time reference here.

But in thinking about CPG companies, one of the reasons Rodney pointed out about our Kroger brands and its success, and we had continued success in the first quarter, was to illustrate that we do have leverage.

Particularly when the underlying commodity economics don't match what's happening in the market.

We, of course, would experience some of the same costs that other manufactures would experience, but when they stray from those basic economics we have pretty good leverage.

Do you want to add anything on that?

No.

I think that's how we see that and so we feel actually pretty good about it.

The other thing I actually would add -- and I've said this several quarters -- is that at Kroger we've had really good success.

And we have partnered with a number of national brand vendors in very successful ways.

And so we have a number of places where our tonnage is up with particular vendors because of plans that we've laid.

That actually is some leverage too in the other direction because we have the capacity to produce really good results for individual companies out there.

Okay, great.

That's all I have, thank you.

Andrew Wolf with BB&T Capital Markets.

Just wanted to ask you two questions on your sales trends.

First, Dave, I think you said the volatility was pretty high in weekly ID sales.

Yes.

Now is that a change in trend?

Is that new or has that been the way it's been for the past few quarters or so?

It's certainly been true in the last few quarters.

It's different than it was several years back.

The reason I called it out is it makes it hard to read individual weeks.

And when you only have 3.5 weeks in a quarter, and any of that included in end of the month or first of the month, which are the hardest to read, and especially when you have a two-day shift because of the leap day that is now in our numbers, so the first of the year and any future month this year is two days removed from where it was last year.

You see even more erratic swings in those weeks.

So I just think it's hard to reach such short periods of time and you have to take a little longer look at it.

That's really what I meant.

Got you.

And the other question is on the slowing in ID sales you're describing incrementally.

Should we think of that as basically all due to inflation, and volume trends are sticking around flat?

Is that what you're trying to tell us?

I think that's fairly close.

I'm a little more positive than that, actually.

Because, as you know, it's really hard to read tonnage.

It may sound like it shouldn't be but it actually is because of the mix changes and all these other things.

We're really trying hard to give you a fair picture of what we think is happening.

And it sounds contradictory, but we don't think it is, to say, first, is we clearly saw that tonnage is mildly in the positive direction from where it was last quarter.

But it's not so great that we're trying to call that up.

We're still calling that basically flat.

Got you.

Okay, great.

Thank you.

So it's a positive message.

Not really a neutral message.

Fair enough, thanks.

Good, thank you, Andy.

Before we end the call, though, I would like to share a few additional thoughts with our associates who listened in today.

We encourage them to listen.

So I'll just take a minute or two of your time still.

I want to thank all of our associates for your tireless efforts to keep foods safe for our customers and their families.

The International Association for Food Protection recently named Kroger the recipient of its Black Pearl Award for 2012, which recognizes excellence in food safety and advocacy.

Rodney and I are especially proud of you for this recognition.

Only four other retailers have been so recognized by this Association.

I'm certain that what the Association saw in Kroger is our success in continually raising the bar on food safety.

Keeping foods safe for millions of our customers every day is a tremendous responsibility, one that reflects our deepest commitment to putting customers first.

Food safety is everyone's fight every day.

Our latest program, FAST, which stands for Food at Safe Temperatures, reminds us to keep products below the low limits in cases, minimize stocking time on refrigerated product, and keeping cooler and freezer doors closed.

These simple steps help us serve safe and delicious food every day.

Thank you for this gift to our customers.

This completes our call today.

Thank you all for joining us.

Thank you for your participation in today's conference.

This concludes the presentation.

You may now disconnect.

Have a wonderful day.