CDW Corp (CDW) 2016 Q3 法說會逐字稿

完整原文

使用警語:中文譯文來源為 Google 翻譯,僅供參考,實際內容請以英文原文為主

  • Operator

  • Good day, ladies and gentlemen, welcome to the CDW third-quarter earnings call. At this time all participants are in a listen-only mode. Later we will conduct a question-and-answer session and instructions will follow at that time. (Operator Instructions). As a reminder, today's conference call is being recorded.

  • I would now like to turn the conference over to Tom Richards, Chairman and Chief Executive Officer. Please go ahead.

  • Tom Richards - Chairman and CEO

  • Thanks, Candace. Good morning, everyone. It is a pleasure to be with you and to report CDW's third-quarter 2016 results. Joining me for the call are Ann Ziegler, our Chief Financial Officer; Chris Leahy, our General Counsel; and Sari Macrie, our VP, Investor Relations.

  • I will begin with a high-level review of our performance and strategic progress. Ann will take you through a more detailed review of the financials and then we will go right to your questions. But before we begin, Sari will present the Company' Safe Harbor disclosure statement.

  • Sari Macrie - VP of IR

  • Thank you, Tom. Good morning, everyone. Our third-quarter earnings release was distributed this morning and is available on our website, investor.CDW.com, along with supplemental slides that you can use to follow along with us during the call.

  • I would like to remind you that certain comments made in this presentation are considered forward-looking statements under the Private Securities Litigation Reform Act of 1995. Those statements are subject to risks and uncertainties that could cause actual results to differ materially. Additional information regarding these risks and uncertainties is contained in the Form 8-K we furnished to the SEC today and in the Company's other filings with the SEC. CDW assumes no obligation to update the information presented during this webcast.

  • Our presentation also includes certain non-GAAP financial measures including non-GAAP earnings per share. All non-GAAP measures have been reconciled to the most directly comparable GAAP measures in accordance with SEC rules. You will find reconciliation charts in the slides for today's webcast as well as in our press release and the Form 8-K we furnished to the SEC today. Please note that all references to growth rates or dollar amount increases in our remarks are versus the comparable period in 2015 unless otherwise indicated.

  • In addition, all references to growth rates for hardware, product, software and services today represent US net sales and do not include the results from CDW UK or Canada. There were the same number of selling days in the third quarter of 2016 compared to the third quarter of 2015. There was one extra selling day in the first nine months of 2016 compared to the first nine months of 2015. All sales growth rates references during the call will use average daily sales unless otherwise indicated.

  • A replay of this webcast will be posted to our website by this time tomorrow. I also want to remind you that this conference call is the property of CDW and may not be recorded or rebroadcast without specific written permission from the Company.

  • With that let me turn the call back to Tom.

  • Tom Richards - Chairman and CEO

  • Thanks, Sari. I am pleased to report that once again CDW posted solid topline results and excellent profitability delivering an increase of 5.9% in net sales to $3.7 billion, up 6.5% in constant currency; a 10% increase in adjusted EBITDA to $310 million; and a 16% increase in non-GAAP earnings per share to $0.97. We delivered this strong performance against the backdrop of today's challenging US economy. Business investments did not accelerate as many forecasted and instead remained tepid.

  • Similar to our second quarter, strong Public customer demand more than offset weaker Corporate demand and once again, performance for both channels and products was strongly influenced by different customer buying behavior in each of the unique end-markets we serve.

  • Our ability to continue to deliver meaningful, profitable growth within this environment was the result of three key drivers: our balanced portfolio of customer end-markets, the breadth of our product and solutions portfolio, and our ongoing execution against our three part strategy which is focused on taking share and investing in solutions and service capabilities our customers need and want. Let me walk through each one of these and share some detail about how they contributed to our performance.

  • First, our balanced portfolio of customer end-markets. As you know, we have five US sales channels, Medium and Large Business, Small Business, Healthcare, Government and Education, each generating annual sales of more than $1 billion. We also have our Canadian and UK operations which together represent more than $1 billion. Given the different macroeconomic and external factors that impact each of these unique customer end-markets, our channels often act in a countercyclical way.

  • For example, in last year's third quarter, Public was flat while Corporate increased 6%. This year the opposite occurred with Public up 10.6% and Corporate down just under 1%. For Corporate, Small Business was up 4% and MedLar was down just under 2%.

  • While we had pockets of strength in MedLar specifically with financial and not-for-profit customers where we saw double-digit growth in both transactions and solutions, we also had ongoing pockets of weakness. These were concentrated in markets experiencing macro pressure, notably geographies with heavy oil and gas and manufacturing exposure. Softer overall demand resulted in typical competitive behavior when revenue is scarce and we saw low ASPs in a number of key hardware categories as well as deals in the market being done at or even below cost.

  • Also as we have seen in previous periods of economic cycles, MedLar customers remain focused on easier to execute transactional products which increased to mid-single digits in the quarter versus solutions which declined high-single digits with large deals continuing to be delayed.

  • We saw a similar buying behavior in Small Business. Transaction sales were strong increasing double digits with larger projects being put on hold and solutions declining. So while we saw some highlights and glimmers of positive shoots in Corporate, the economy indeed was the wildcard I mentioned it might be on last quarter's conference call and continued to impact buying behavior. This was not the case in Public where all three of its customer channels performed well.

  • Government posted an 8.8% increase driven by strong performance in State and Local which continues to benefit from new contracts and success meeting public safety needs. Federal was up low single digits on top of last year's double-digit increase. As expected, we continue to benefit from our strategic program alignment. In addition, we saw excellent year-end budget flush but delivery of several large transaction orders will occur in the fourth quarter.

  • Healthcare increased 6% as we experienced the positive side of expected lumpiness with activity picking up across a handful of larger customers who have moved through the merger process. Education had a great quarter, up 15%. Higher Ed increased mid-single digits driven by ongoing refresh opportunities and new collaboration solutions. K-12 delivered another high teens growth quarter. The team continued to drive excellent client sales to help with digital testing and digital curriculums while also making excellent inroads into other classroom of the future technologies like video equipment.

  • K-12 networking sales declined as E-Rate processing issues led to delays in funding letter approvals for the 2016 program year. Once again CDW was named for the highest percentage of requested funds for the 2016 funding cycle. We feel good about the momentum for the remainder of 2016 and going into 2017.

  • So strong results across all channels in Public with balanced sales growth across transactions and solutions both increasing low double- digits. We also had balanced growth across our international operations. We saw a nice pickup in Canada where they grew mid-single digits in both US and Canadian dollars. UK also delivered mid-single digits growth in local currency while currency shaved 60 basis points off consolidated results.

  • Clearly the 4.4% organic growth we delivered in today's challenging market demonstrates the power of the first driver of our performance, our balanced portfolio of customer end markets. It also demonstrates the power of our second driver of our performance this quarter, the balance across our broad portfolio of products and solutions which you can see in our major category performance.

  • Hardware grew 4% with all but two of our key hardware categories increasing in the quarter. Customer demand for client devices was strong across all customer end markets, up mid-teens. Servers, video and collaboration equipment also increased across all segments. Storage and netcomm declined reflecting both unique environments and customer end- markets as well as product cycle changes and new technologies. New technologies are also impacting software spend as software becomes a larger component of IT solutions whether it is being integrated into new advanced architectures particularly in the data center or as standalone delivering important capabilities like security. You can see the impact of this on our strong software results, up 9%. We had meaningful increases in application suites and network management software as well as security. Security posted the eighth consecutive quarter of greater than 30% growth and includes many cloud-based solutions. Overall, customer spend on cloud continued its strong momentum, up more than 40%. We also had excellent success providing software assurance which along with Cloud is booked net.

  • This quarter both software reported gross and reported on a netted down basis increase and gross profit increased in line with sales. We continue to see software becoming an increasingly important component of total customer IT spend.

  • This is also true of services. Once again, we had another double-digit quarter for service growth up 12% driven by continued success delivering security services as well as our focus on providing warranties. Warranties are becoming more important to both partners and customers as product life cycles become extended in uncertain economic times.

  • This leads to the final driver of our performance in the quarter, the impact of investments we are making in our three part strategy for growth to deliver solutions and service capabilities our customers want and need. Today we are better positioned than ever to serve our customers' IT needs in this evolving market whether in physical, digital or cloud-based environment in the US or international.

  • Let me walk through each of our strategies and how it is contributing. First, our strategy to take share. As you recall, our acquisition of CDW UK was about meeting our customers' needs for international IT solution. By doing so we can gain wallet share of US-based customers with international locations as well as acquire new US-based customers who have international needs. It has been a year since the acquisition and we are very pleased with the results to date. We are making excellent progress on our efforts to develop a seamless experience for customers on both sides of the pond.

  • At the same time, the team continues to execute against a strategy to serve its UK-based customers' international needs. A great example of this is a recent solution the CDW UK team provided to a UK-based international service provider in the energy business that needed to consolidate a complex multi-vendor multi-technology environment to make it easier to manage. We developed a single cloud environment that serves nearly 20,000 coworkers across Europe, Asia and the Middle East, a complete turnkey solution including compute, netcomm, and storage and we handled all presales design, logistics and procurement and oversaw installation in each location.

  • The solution generated more than $2 million in US dollars in hardware sales as well as recurring warranty commission and relieved a big headache for the customer. Of course we will keep a watchful eye on the progress of the UK's exit from the EU but in the meantime continuing to invest in our international capabilities to ensure we can deliver what our US and UK-based customers are looking for, a seamless experience regardless of where they do business with us.

  • We recently added 16 coworkers to our international sales team and are finalizing plans for the launch of new international advertising. It is clear that this investment has and we believe will continue to contribute meaningfully to our ability to consistently generate profitable growth.

  • Investments we have made to enhance our solutions capabilities, our second strategy, are also contributing to our profitable growth; investments that includes subscription services quoting and ordering capabilities that streamline the sales, online purchasing experience and overall customer service experience for cloud-based solutions. These investments contributed to our cloud and security practice success which were once again our fastest growing solution practice areas.

  • Our third strategy is to increase our service capabilities. Like software, services are becoming an increasingly larger component of total customer IT spend. Today IT is under more and more pressure to maximize the return of their investment. IT leaders are accountable for both running the business and using technology to transform the business. To do both, they are looking for ways to direct resources where they can have the greatest impact. When prioritizing spend, it doesn't make economic sense to run a 24x7 operation to support their email or applications nor does it make sense to invest in the resources necessary to effectively monitor a network or public cloud performance.

  • This is where we come in. CDW services provide access to our scale and expertise to deliver cost efficiencies and enhance quality. We have built a robust portfolio of professional services including advisory, architecture and managed services across cloud, collaboration, datacenter, mobility and security solutions. These offerings are underpinned by our 24x7 network operating centers as well as services that include cloud planning services and managed cloud. All of these investments help our customers maximize the return on their IT investment.

  • Let me share a recent example of this. A midsized multi-location company in the insurance space had acquired the insurance operations from a diversified entity. Their IT team needed help operationalizing the combined entity. They needed to first separate the acquired IT assets including applications, websites, portals and several databases from the existing IT infrastructure and then integrate them into the newly combined infrastructure.

  • From consulting through engineering, migration, hosting and managed services, we architected the entire solution from end to end. Once this goes live next month, we will manage the customer's entire environment. The solution generated more than $150,000 of one-time revenues for assessment, project management, staff aug and installation. It will also generate more than $30,000 per month in recurring revenues.

  • This is a great example of our three part strategy and action solving key business problems for our customers in today's environment that requires great relationships and strong service and solution capabilities. These capabilities combined with our competitive advantage of scale, scope and disciplined execution help drive sustainable profitable growth for us today and in the future.

  • The tighter market conditions we saw in the quarter influenced our hiring and we remain cautious ending the quarter with 59 additional customer facing coworkers since the beginning of the year. With similar conditions expected to continue, we currently look to end the year at coworker counts roughly in line with current levels. Of course as we always do, we will continue to monitor the market place and adjust our plans if we feel necessary. That leads me to our expectations for the balance of the year.

  • You will recall that on last quarter's conference call we shared our expectation for US IT market growth in 2016 to come in at the low-end between 2% and 3%. This was predicated on expected improved business investment as we move through the year. Given third-quarter Corporate earnings reports in general as well as the tech industry participants, we now expect US IT growth to come in below that for the full year. Within this environment, we continue to target our annual medium-term target to outgrow the US IT market by 200 basis points to 300 basis points on an organic constant currency basis. This excludes incremental CDW UK contribution and they 150 basis points we planned from Dell.

  • Excellent results especially considering our success selling solutions and services that are accounted for on a netted down basis. While driving our strong gross profit performance in the quarter, we estimate that our success providing warranties, software assurance, cloud and certain software cost roughly a couple hundred basis points of topline growth.

  • We are well prepared to continue to address the needs of our partners and customers as they move through this IT transformation and manage in a challenging economic environment.

  • I hope you can tell from my comments that this quarter's performance reinforced our confidence that we have the right strategy in place, a strategy that serves us well when confronted with macro or channel specific challenges and positions us for sustainable profitable growth in the future, a strategy designed to continue our evolution into the leading IT solution provider in North America and UK. And most importantly, a strategy that delivers profitable growth and strong cash flows.

  • This confidence has led our Board to improve a 49% increase in our quarterly cash dividend consistent with our capital allocation priority of achieving a dividend payout of 30% of free cash flow by year end 2019.

  • I know many of you may be wondering what we expect for 2017. We are in the middle of our planning process and as we always do, we will provide our 2017 outlook on our year-end conference call.

  • With that, let me turn it over to Ann who will share more detail on our financial performance. Ann?

  • Ann Ziegler - SVP and CFO

  • Thanks, Tom. Good morning, everyone. As Tom indicated, our third-quarter financial results reflect the combined power of our balanced portfolio of channels, breadth of product offerings and focus on profitable growth. They also reflect the progress we're making against our long-term financial strategy to drive strong cash flow, deliver double-digit earnings growth and return cash to our shareholders.

  • Turning to our P&L, if you have access to the slides posted online, it will be helpful to follow along. I am on slide eight.

  • Consolidated topline growth was solid this quarter with net sales of $3.7 billion, 5.9% higher than last year on a reported basis and on an average daily sales basis. Average daily sales were $57.9 million. On a constant currency basis, consolidated net sales were 6.5% higher than last year. Currency in Q3 was impacted by the British pound to US dollar translation shaving 60 basis points off of growth. Currency impact was 40 basis points more than last quarter and similar to Q3 2015 as the impact of Canadian to US dollar translation diminished in Q3 and the British pound impact started up with two months UK sales in the base.

  • North American sales which are a good proxy for organic sales increased 4.4% year-over-year. North American sequential sales increased 1.6% on an average daily sales basis versus Q2 2016 which is lower than our historical Q2 to Q3 sequential increase but slightly greater than last year's rate. Gross profit for the quarter increased 8.3% to $614.3 million. Gross margin in the third quarter was 16.6%, 40 basis points above last year. Once again, gross margin expansion reflected our success providing solutions and services that are recorded at 100% gross margin including staff, software assurance and other warranties.

  • As you know, mixing into netted down revenue favorably impacts gross margin and gross profit growth but tempers revenue growth and can distort market share gains as we report this revenue net while our vendor partners record this revenue at gross.

  • Gross margin expansion also reflected higher vendor partner funding and the inclusion of CDW UK which has a higher mix of services. Together these increases more than offset a decline in product margin this quarter.

  • Turning to SG&A on slide nine, consolidated reported SG&A including advertising expense was 3.9% higher than last year and includes $10 million of non-cash equity compensation, $2.4 million of acquisition and integration expense, $2.1 million on loss of extinguishment of debt and $0.4 million of historical retention costs and other expenses.

  • Non-cash equity-based compensation expense increased $2.2 million year-over-year to $10 million primarily due to 2016 annual equity awards granted late in the first quarter of this year and equity awards granted in connection with our acquisition of CDW UK. Reported SG&A also includes a gain of $3.5 million from a legal settlement. Excluding these expenses and the gain, our adjusted SG&A increased 6.4%. This reflects increased sales compensation consistent with higher gross profits, the impact of 225 incremental coworkers added since the end of Q3 last year and incremental July CDW UK SG&A.

  • To make it easier to calculate our adjusted EBITDA which is essentially our gross profit less adjusted SG&A expenses, we also adjust for depreciation and amortization. Our adjusted EBITDA for the quarter was $310.4 million, up 10% delivering a margin of 8.4%, an increase of 30 basis points over last year.

  • Looking at the rest of the P&L on slide 10, interest expense was $37.6 million, similar to last year's Q3 amount.

  • Turning to taxes, our effective tax rate was 36.5% compared to 38.7% in last year's Q3 and included two discrete items recorded in the quarter, early adoption of ASU 718 related to equity compensation and a change in UK statutory rates. This resulted in a tax expense of $72.3 million versus $95.3 million last year.

  • On a GAAP basis, we are $125.9 million of net income. Recall the third quarter of 2015 net income included a pretax gain of $98.1 million related to the remeasurement of the Company's initial 35% equity investment in CDW UK to fair value.

  • Our non-GAAP net income which better reflects our operating performance was $160.3 million in the quarter, up 11.9% over last year. As you can see on slide 11, non-GAAP net income reflects after-tax add backs that fall into four general buckets; the ongoing amortization of purchased intangibles, non-cash equity compensation, acquisition and integration expenses, and other nonrecurring or infrequent income or expenses. Since the two discrete tax items in the quarter relate to items that are added back to non-GAAP net income, the tax benefits were reversed so they are not included in non-GAAP net income.

  • With Q3 weighted average diluted shares outstanding of 165 million, we delivered $0.97 of non-GAAP net income per share, up 16.1% over the prior year.

  • Turning to year-to-date results on slide 12, revenue was $10.5 billion, an increase of 9.6% on a reported basis and 9% on an average daily sales basis given one extra selling day in Q1 of this year. On a constant currency basis, consolidated net sales growth would have been roughly 40 basis points higher. Gross profit during the first nine months of 2016 was $1.7 billion, up 12.3%. Gross profit margin was 16.7%, up 40 basis points. Adjusted EBITDA was $844 million, 10.9% above the first nine months of 2015. Net income was $321 million for the first nine months of 2016 and non-GAAP net income was $429 million versus $380 million in 2015, up 12.8%.

  • Turning to our balance sheet on slide 13, on September 30, we had $118 million of cash and cash equivalents and net debt of $3.1 billion as compared to $3.2 billion at September 30, 2015. Our cash plus revolver availability was just under $1 billion. Net debt to trailing 12-month adjusted EBITDA at the end of Q3 was 2.9 times within our target range of 2.5 to 3 times. Our current weighted average interest rate on outstanding debt is 4.3%, 10 basis points below last year.

  • During the quarter, we refinanced our $1.5 billion term loan which lowered the LIBOR floor to 75 points down 25 basis points and extended the term loan to December 2023. During the quarter, we also finalized the replacement of $1.2 billion of the current 2% caps for the term loan with new caps at 1.5% which will become effective at the beginning of 2017. We intend to purchase interest-rate caps on an additional $200 million notional amount by year end with roughly 95% of our outstanding debt at either fixed rates or hedge, rates would have to move significantly before they had a material impact on our interest cost.

  • As you can see on slide 14, we maintained strong rolling three-month working capital metrics during Q3. For the quarter, our cash conversion cycle was 18 days, the same number of days as last year's third-quarter and below our target range which is an annual target. Year-over-year DPO and DSO increased four days. Note that when we have a higher mix of sales being netted down, we see increases in both DSO and DPO. This is because these sales are booked net on the P&L but our receivables reflect the gross billings to the customer.

  • At the same time, payables are matched against zero cost of goods sold so both these measures increase. That is why we focus on our cash conversion cycle because that is the best measure of our working capital efficiency.

  • Cash taxes paid for the quarter were $102 million and cash interest was $43.1 million. Free cash flow for the quarter which we calculate as operating cash flow plus a net change in our flooring agreement less capital expenditures was a positive $138.4 million compared to $156.2 million in Q3 of 2015.

  • Quarterly free cash flow was impacted by our mix into Public sales particularly to Government customers which are typically slower payers. For the first nine months of the year, free cash flow was $497.1 million, $224 million more than last year's first nine months. As you recall, free cash flow in 2015 was $100 million lower than normal due to one-time items in timing which pulled forward roughly $100 million of free cash flow into Q4 2014.

  • During the quarter, we continued to execute against our capital allocation strategy and repurchased 2.9 million shares for $131 million at an average cost of $44.76 per share. Our capital allocation strategy is comprised of the following four components which you can see on slide 15.

  • First, increased dividends annually. To guide these increases in November 2014, we set a target to achieve a dividend payout of 30% of free cash flow over five years. For this quarter, we will pay a dividend of $0.16 per share on December 12 to shareholders of record as of November 25, up 49% from a year ago. Since the IPO, our dividend has increased nearly fourfold the initial annual level of $0.17.

  • Second, ensure we have the right capital structure in place. We have set a target to generally maintain net debt to adjusted EBITDA leverage in the range of 2.5 to 3 times. We ended Q3 at 2.9 times.

  • Third, supplement organic growth with tuck-in acquisitions. Our CDW UK investment is an excellent example of this.

  • Fourth, we turn excess cash after dividends and M&A to shareholders via share repurchases. At the end of September, we had $654 million remaining of our current authorization.

  • These capital allocation priorities support our 2016 to 2018 medium-term targets which you can see on slide 16. Similar to our 2013 to 2015 targets, we continue to target growth of 200 basis points to 300 basis points faster than the US IT market. We also continue to target an adjusted EBITDA margin in the mid-7% range. Reflecting the conclusion of our initial refinancings and absence of earnings amplification from lower interest expense, our 2016 through 2018 medium-term annual targets call for low double-digit EPS growth. We intend to use share repurchases and accretive acquisitions to amplify operating results and help achieve this target. Keep in mind that we hold ourselves accountable for achieving our medium-term targets on an annual, not a quarterly basis.

  • Let me provide you with a few additional comments for those modeling the balance of 2016. I am on slide 17. Given our current outlook for Q4, we continue to expect the balance of sales between first and second half to be generally consistent with our normal seasonality, roughly 48% to 52% weighted toward the back half of the year. We have one fewer selling day in Q4 2016 than we had in Q4 2015 and two fewer days sequentially this year Q3 to Q4. So average daily sales growth will be higher than reported sales growth on both a year-over-year basis and on a sequential basis.

  • On an average daily sales basis, we now look for consolidated sales to sequentially decline Q3 to Q4 at a slightly greater level than last year as fourth quarter 2015 incremental UK sales contribution is partially offset by higher sequential federal sales this year.

  • Given the recent weakening in the pound, we now expect currency to have an impact of roughly 120 basis points in the fourth quarter as the British pound to US dollar will drive the Q4 impact. This assumes average translation rates of CAD1.00 equal to $0.77 and $1.20 to the British pound in Q4.

  • We expect our gross margin percentage to be at or very slightly above Q4 2015. This reflects expectations of continued success delivering solutions and services booked as net revenue partially offset by the impact of federal sales which tend to have a lower margin.

  • Turning to expenses, we expect reported SG&A to grow more in line with reported sales growth as we lap last year's Q4 hiring of roughly 200 coworkers and UK is in our base. Given year-to-date performance and outlook for Q4, we expect our adjusted EBITDA margin for the year to exceed our medium-term annual target of the mid-7% range. However, given gross margin and adjusted SG&A outlook for Q4, we look for Q4 adjusted EBITDA margin to be within that range.

  • Interest expense, depreciation, amortization, non-cash equity compensation and acquisition expenses are expected to remain a similar rates to Q3 2016. We continue to look for our 2016 effective tax rate to be in the 37% to 38% range with Q4 at the high end of that range. Given year-to-date performance, we expect full-year non-GAAP EPS to exceed our medium-term annual target of low double-digit growth coming in at the midteens reflecting both strong operating results and share repurchases.

  • Finally, a few notes for those of you modeling our cash flows. We continue to look for capital expenditures to come in at roughly 0.5% of net sales on an annual basis. For free cash flow, we expect to be above our rule of thumb of 2.5% to 3% of net sales. As we have made excellent progress in managing our working capital, you should look for us to sustain our cash conversion cycle at the low-end of our target range of the low to mid 20s for 2016.

  • For the full-year, we expect a cash tax rate in the 37% range to be applied to pre-taxable income before acquisition related intangible amortization which is now running at approximately $47 million per quarter. In addition, we continue to pay approximately $20 million in tax annually related to the cancellation of debt income we incurred in 2009.

  • That concludes the financial summary. We will provide commentary on our expectations for 2017 on our year-end call.

  • Before we open for Q&A, let me briefly address the SEC investigation we disclosed in 2015 relating to vendor partner program incentives. We have no further update since our last conference call. We continue to cooperate fully with the SEC and although we cannot predict the outcome based on what we know to date, we do not expect this matter to have a material impact on the Company.

  • With that, let's go ahead and open it up for questions. Can we please ask each of you to limit your questions to one question and one brief follow-up. Operator, can you please provide instructions for asking a question?

  • Operator

  • (Operator Instructions). Amit Daryanani, RBC Capital Markets.

  • Amit Daryanani - Analyst

  • Thanks, good morning, guys. I guess two questions from me. One, maybe to start with, the coworker count, I think it was down on a sequential basis, the first decrease we have seen in a while. Can you just talk about what drove that and how to think about the headcount as we go forward?

  • Tom Richards - Chairman and CEO

  • Good morning, Amit. This is Tom. So on your first question as I said at the end, we have remained pretty conservative as we have kind of got into the latter part of the year as far as adding coworkers and one of the nice things about the model is we have kind of a built-in purposeful attrition rate as we bring in a lot of young people and they start their careers in selling. So that gives us the ability to kind of manage that number.

  • The other part of that is I think keep in mind, Amit, remember last year in the fourth quarter as you heard Ann say, we added over 200 coworkers so that tends to distort the perfect calendar year number and so absorbing those coworkers and getting them productive has been our priority. But look, as I think it sounds like a broken record, if we see some signs that the economy starts to pick up after the election, we are ready and willing and able to increase the coworker count.

  • Amit Daryanani - Analyst

  • Got it. That is very helpful. Ann, great to see the dividend increase that you guys announced today. Just broadly, what prevents and inhibits you guys from having a more aggressive capital allocation policy, maybe returning all of the free cash flow generated to shareholders? Given the fact your leverage is optimize and I think you guys have done three deals in 20 years or something, what is the hesitation of not having more aggressive free cash flow returned to shareholders?

  • Ann Ziegler - SVP and CFO

  • Actually, we think our capital allocation strategy is relatively aggressive as we lay out in that strategy, we want to return cash to shareholders via the dividend. As you mentioned, we are going to hold our leverage in the current range. From time to time we will do tuck-in acquisitions and then we will return remaining cash to shareholders via share repurchases. I think we have done a bit over $350 million of repurchases this year on a year-to-date basis. And on top of the dividends that we've paid and the dividend that we have declared for this quarter, we have returned a significant amount of our free cash flow to shareholders this year.

  • Amit Daryanani - Analyst

  • Thanks, guys.

  • Operator

  • Matt Sheerin, Stifel.

  • Matt Sheerin - Analyst

  • Thanks and good morning. Just a question, Tom, regarding your commentary on continued weakness and cautious stance from Enterprise customers. Is there any signs that some of these push-outs will get done either this quarter or any pipeline looking into next year or is that just going to be continued choppy demand environment?

  • Tom Richards - Chairman and CEO

  • Good morning, Matt, and thanks for the question. Yes, look, I am always careful when I describe the current state when it comes to like within a quarter especially because a lot of the solutions business has a longer selling cycle. But as I indicated, we did see some sub-segments if you will of our MedLar business pop this quarter specifically the financial services and not-for-profit segments had really strong quarters. And we did see some of the pipeline I referred to last quarter hit in the third quarter but there is still a meaningful part of it left that we think are going to hopefully pop in the fourth quarter and into next year.

  • I think the economic overhang if I can say it that way, I think there is a lot of evidence that it is impacting decision-making whether it is the dramatic success we have had in selling warranties and assurances to kind of extend life cycles or some of the general economic data, Matt.

  • So I would tell you, I feel pretty bullish on the work that we are doing and kind of the tracking of deals and the things we are doing to help customers in the Corporate group. But I think we're just going to have to wait and see how the economy plays out in the next couple of quarters. But again, feel good about I think the word I used was positive growth or positive shoots that we have seen so far since last quarter.

  • Matt Sheerin - Analyst

  • Okay, that is helpful. On the gross margin guidance for flattish year-over-year following three quarters of pretty strong growth on a year-over-year basis, and I understand that the mix of Federal, some of the push out into the fourth quarter have something to do with that. But by and large are you expecting gross margins to trend higher going forward due to the things that you talked about, the warranties, the netted down revenue, etc.?

  • Tom Richards - Chairman and CEO

  • Matt, I think that is a great question. I will answer the first part and let Ann clean it up so to speak. I think those two questions you ask are actually linked. I think what you see is if you just think about our product performance, you had hardware growing at 4%, you had software growing at 9% and you had services growing at 12%. I think where we see the impact on the economy is a little more choppy in the Corporate space is in the hardware space. And if we get some of the expected growth I talked about in your first question, those margins tend to put pressure on our total gross profit or gross margin and then couple that with -- I talked about we did have a good budget flush in Federal.

  • The issue was a lot of it didn't get shipped and that will ship over the next two quarters so that is why you kind of see that pressure comment that we talked about because we do expect some of those things to in a weird way offset some of the positive margin we are getting from software assurance, services and cloud.

  • Ann Ziegler - SVP and CFO

  • The only thing I would add is I did say flat to very slightly up. You have to remember that our gross margin does move around significantly as we report out, we talk about repeatedly in the Q, driven by mix which is hard to predict and then things as well as vendor funding.

  • The other thing to keep in mind is we have been getting about a 10 basis point pickup from the mix into the UK business, that is now over with the lap of the acquisition. So that has been a little part of the pickup you have seen on a year-to-date basis as well.

  • Matt Sheerin - Analyst

  • Okay, that is helpful. Thanks a lot.

  • Operator

  • Matt Cabral, Goldman Sachs.

  • Matt Cabral - Analyst

  • Thank you. I also have a question about the slowdown in MedLar. I guess Tom, taking your commentary in a little bit of a more competitive environment out there, can you just help us understand how much of the decline that we saw in the quarter was driven by maybe CDW participating in some of those ASP declines you mentioned versus walking away from deals that didn't hit your overall profitability thresholds?

  • Tom Richards - Chairman and CEO

  • I would say it is more the latter than the former, Matt. That doesn't say that when we think it is the right situation that we aren't willing to compete hard for a piece of business from a strategic perspective. But I think it is more driven by like the second part of your comment, just looking at some of those deals.

  • Look, we have seen this movie before quite honestly. Even in my time here at CDW when there is a tough economic climate, people tend to get really competitive trying to grab topline revenue growth and it tends to pressure on ASPs and I think our position and my personal position is you have to be really thoughtful that you can't try to just chase topline growth because it really I think in the long-term is not the right thing for the business.

  • Matt Cabral - Analyst

  • Got it. And then it sounded like there was a little bit of a pickup in the performance out of servers in the quarter. Just curious what drove that acceleration off of what sounded like a little bit of a weaker first half of the year?

  • Tom Richards - Chairman and CEO

  • That is a great question. You heard me say that it -- servers grew in every one of our segments. I'm going to use my favorite economic term, lumpy. I think we have seen that with the solution business where I think we went for like four or five quarters last year of server growth and then we went through two or three quarters of server decline. I think a lot of that has to do with the decisions that people are making in the data center, the options they now have. And then so you see quarters where it just works out that a lot of projects hit where people want to refresh or add edge-based servers and others that don't.

  • So I wouldn't get -- I don't let us get too carried away with one quarter of great performance or one quarter of bad performance. We will see how it plays out.

  • Matt Cabral - Analyst

  • Thank you.

  • Operator

  • Shannon Cross, Cross Research.

  • Shannon Cross - Analyst

  • Good morning, nice to talk to you. The first question I have is looking at the Dell deal especially now that they have closed EMC, just if you can give any kind of update on what you are hearing from them, any changes, how the relationship is progressing? That would be great. Thank you.

  • Tom Richards - Chairman and CEO

  • I think if they shared that with me, Shannon, I would be pretty hesitant to share it with everyone else.

  • Shannon Cross - Analyst

  • Not them specifically, with you guys. Like how your relationship is?

  • Tom Richards - Chairman and CEO

  • I would say look, I think they have done a nice job of managing through that. That is always a challenge. Every time you see a merger, it tends to create a little hesitancy in customers, right, because customers want to understand like who the leadership team is going to be and what is the impact. And so I think the market clearly saw some of that but as far as our relationship with them, it has continued to be strong and robust and everything we expected it to be. So we feel pretty bullish about that combined company and their ability to help us meet customer needs going forward just like we do with the other strategic partners.

  • Shannon Cross - Analyst

  • Great. Then a question on currency from a UK perspective, do you see that you can have any kind of pricing power or ability? I mean I know all of the companies are trying to figure out how you offset some of the currency pressure with what is going on with the pound. But I am curious especially given the move in September in the pound, are you able to price up at all or are you basically just having to absorb everything at this point?

  • Ann Ziegler - SVP and CFO

  • So what we see happen is some of our OEM partners will take pricing increases to offset and then from that, we now have this higher level of pricing which obviously we try and pass through. It remains a competitive marketplace but think about our pricing as more of a margin than that we are actually making a price in the market if that makes sense.

  • Shannon Cross - Analyst

  • Okay, thank you.

  • Operator

  • Sherri Scribner, Deutsche Bank.

  • Sherri Scribner - Analyst

  • Thank you. Just looking at the Corporate business with MedLar declining, it seems like the Small Business segment though is holding up and staying within that US IT spending type of range. Is that just because the small businesses are growing a bit more or do you think that you are doing better there or do you think that your solutions are better there? Just curious about that difference between the two Corporate sides.

  • Tom Richards - Chairman and CEO

  • I would say it is probably all of the above in little pieces, Sherri, as you think about performance. I think one of the things that has really helped keep the Small Business performance is the affinity of small businesses for cloud-based solutions and the Small Business team has done a great job of executing on our cloud strategy. Now that is a little more of a complex decision when you move upmarket if you think about it. The previous investment of capital in on-prem or off-prem solutions is a little higher in the Enterprise segment. So the decision is a little longer.

  • So I would say I wouldn't try to read too much into it relative to the difference between the two. There is just different buying behaviors in each of the two different marketplaces and they've kind of just maintained their performance. They are not quite as impacted by the concentration if you will that we have in our Enterprise segment in some of the industries like oil and gas and manufacturing down in the Small Business marketplace because it is such a big base and there are so many customers.

  • Sherri Scribner - Analyst

  • Okay, that is helpful. And then just looking at the Government piece, you guys have had strength in that segment for a number of quarters. How sustainable do you think that strength is? Is there a certain point where we start to see some slower growth in that segment?

  • Tom Richards - Chairman and CEO

  • That conversation happens a lot inside of CDW and I have high expectations of my leadership team for sustainability in Government performance. But I will tell you all kidding aside, I think that group has done a really good job of capturing new contracts which is an important part of that sustained growth and we continue to think there is opportunities for that especially in State and Local. And then on the Federal side, this realignment we did around focusing on programs I think will pay dividends. So look, it is tough for me to forecast out into the future but I would expect them to continue to be an important part of our growth profile.

  • Sherri Scribner - Analyst

  • Thank you.

  • Operator

  • Brian Alexander, Raymond James.

  • Adam Tindle - Analyst

  • Thank you, this is Adam in for Brian. I just wanted to build off the earlier question on the coworker count decline. I understand that the revenue growth targets through 2018 are unchanged. But maybe help us understand what this may imply about the more intermediate term organic revenue growth outlook? And I ask because I think the organic growth has been above 5% in maybe two of the last seven quarters, yet we are all expecting it to be above 5% each quarter next year. So want to make sure we are thinking about the correct variables.

  • Tom Richards - Chairman and CEO

  • Yes, I think you are thinking about it right and we are going to continue to add coworkers. If you think, Adam, about my point about since the fourth quarter of last year we added 200 coworkers because we did a big end of the year push and hired a lot of people, so if I were doing it, I would worry less and focus less on the year-to-date number and more on the last 12 months.

  • We will continue to focus on adding coworkers based on the market and what we see out there and I don't think you should kind of draw any negative correlations. I feel pretty good about our organic growth and especially considering what is going on in the marketplace, I think there is lots of opportunity for us. We still, despite our size, have a relatively large share. And I expect that the growth of the hardware business will come back and that will stimulate some of that topline revenue growth that has been absent during kind of the economic period we have been through especially in the Corporate.

  • Adam Tindle - Analyst

  • Maybe just building off that answer, why do you think the hardware weakness is more cyclical versus secular?

  • Tom Richards - Chairman and CEO

  • I think part of it is driven by, some of it is technology and what are going on with technology as people enhance and innovate so to speak. I also think that when you look at hey, I've got some economic pressures, I may not upgrade certain hardware technologies. Remember despite all of the success we have had in cloud in the industry, there is still a predominance of hardware based premise-based solutions out there and I think that you will see that.

  • Now look, I don't have perfect vision on this, Adam, but my sense is when you look at the success of things like converged infrastructure and hyper converged and some of the innovations going on in the client area, I would expect that to reemerge at some point in time.

  • Adam Tindle - Analyst

  • Okay, thank you.

  • Operator

  • Katy Huberty, Morgan Stanley.

  • Katy Huberty - Analyst

  • Good morning. Thanks for the questions. It is clear you don't want anyone to get carried away with the 40 basis point increase in gross margin in the quarter and year to date. And there are some cyclical factors that you outlined near-term but if you think about a longer-term view as the business mixes towards more warranties and software assurance and cloud, why isn't there upward pressure just structurally on gross margins?

  • Tom Richards - Chairman and CEO

  • First of all, I am glad that that message came through loud and clear. The second is because I think and again none of us have this perfect vision, but I do think you are going to see a couple of things happen. Just because that part of the business is growing today and is margin rich, doesn't mean that sometime in the future you won't even have commoditization in that part of the business. That has been the history as you know of IT for a long period of time.

  • The second thing is kind of alluding to the question that Adam just answered, I think you are going to see some increased hardware growth and that is going to put pressure on it. But I think generally, look, I don't deny that as we continue to be successful in selling the things that customers are most interested in now, be it cloud, software assurance, warranties, that it is going to continue to give us the opportunity for margin expansion going forward.

  • Katy Huberty - Analyst

  • Okay, got it. Then just as a follow-up, any updated signs as to the impact of the Brexit vote on UK demand? Appreciate that the pound is a headwind but what are you seeing from an organic demand perspective in that market?

  • Tom Richards - Chairman and CEO

  • Good questions. Thanks for asking it, Katy. It has been interesting. I think is the way to start. It was a little strange right after Brexit there was this kind of doom and gloom and then after a couple of weeks, we actually saw the UK customers kind of return to a sense of okay, normalcy and we will deal with it when we actually execute the withdrawal sort to speak of the EU. And while I would say there is this notion that if the dates that Theresa May has announced if she sticks to them that that will certainly change some things. But I will tell you kind of on the ground up until that time, it feels pretty normal and people are just going about their business making decisions on investing in IT. But I think all of us have our eye on next spring.

  • Katy Huberty - Analyst

  • Okay, great. Thank you.

  • Operator

  • Jayson Noland, Robert Baird.

  • Jayson Noland - Analyst

  • Good morning. Wanted to clarify the Dell comment. Tom, you are still on track for 150 basis points of incremental revenue in FY16 it sounds like. And I guess do you feel like you have been able to take on this relationship without serious channel conflict?

  • Tom Richards - Chairman and CEO

  • We are pleased with what they are doing. I mean I would say look, the general economy, Jayson, affects every part of CDW and you can't just say it affects some people and not others. But I think we are on the whole and on the average really pleased with the performance and I think what we said to our other partners has been true is we have a history of dealing across multiple vendors. We have 1000 partners and our reputation for integrity stands and I think our other partners as evidenced by their investment in CDW and some of the things Ann talked about relative to our VIR performance suggests we are doing the things they want us to do.

  • Jayson Noland - Analyst

  • And then a follow-up on your software results, really strong. You mentioned security in the cloud likely a trend that continues. I understand this revenue is netted down but wanted to follow up on the cash flow economics and how that impacts your business and comp plans and I am asking because we have heard it has been tough on some of your peers.

  • Tom Richards - Chairman and CEO

  • I will give you a high level. Comp plans, I think our guys would say it has been awesome because we pay people on margin and it is a pretty margin rich business and feel good about the impact that it has had. I don't know -- I will let Ann -- I haven't heard anything about cash flow from a negative perspective.

  • Ann Ziegler - SVP and CFO

  • You hear the commentary that I make about our cash conversion cycle. When we sell things that are netted down, it increases DSO and it also increases DPO as an offset. One of the benefits is things that are digital if you will, we don't carry any inventory on and therefore don't have inventory risk. So from a return on investment perspective, it can be a very attractive business.

  • Tom Richards - Chairman and CEO

  • Jayson, the only thing I can think of, I was thinking about your comment, is but this is a little bit of old news is when we first started to -- when we formed our cloud practice which was 2011 or 2012, we went through a pretty strong education process that said look, to the degree that people buy on a subscription-based contract and your compensation will be spread over multiple years, you have to think about that as an annuity stream to your compensation and you need to start planning and planting seeds and building for that annuity stream. Because once that annuity stream starts to roll, it is a pretty nice day and I think people listened and took that to heart and I think that is one of the reasons we haven't had a lot of pushback on those kind of services.

  • Jayson Noland - Analyst

  • That makes sense. Thank you, guys.

  • Operator

  • (Operator Instructions). Anil Doradla, William Blair.

  • Anil Doradla - Analyst

  • Thanks for squeezing me in. So, Tom, big picture if I look at the macro and the uncertainty persists, do you believe that there is more willingness by many of your Corporate customers to switch to the cloud? And another way of looking at it is, are you able to differentiate between demand softness and the cloud transition so to speak?

  • Tom Richards - Chairman and CEO

  • So my answer to the first question is no. I don't think the economy at its current state necessarily drives people in the Corporate segment to cloud computing. I mean in a weird way, cloud computing is an expense. And so the driver there is the level of service, the flexibility, the ability to manage the asset on a consumption basis. Those are things that are kind of compelling independent of what I will call the surrounding economy. So I don't really make that connection.

  • Now what I do think Corporate customers are doing is if they are thinking about operating a certain part of their infrastructure, they may decide to -- I will use the term sweat the asset for another year and go buy incremental warranty or insurance protection to give them more time to do it. I think the notion of building a hybrid private public cloud environment is one driven more by the drivers of flexibility costs in the business than it is kind of the general economy.

  • Anil Doradla - Analyst

  • Great. And the macro demand versus the cloud transition, are you able to clearly differentiate that when you look on a customer basis?

  • Tom Richards - Chairman and CEO

  • I don't know that I can do it in the aggregate. It would be really hard to determine in the aggregate. I think that cloud growth is all about people looking at their business, looking at workloads and deciding which workload is most effectively and efficiently handled either on-prem or in the cloud and that is the driver of the growth that you have seen there.

  • Anil Doradla - Analyst

  • Great. Thanks a lot.

  • Operator

  • I'm showing no further questions at this time. I would like to turn the conference back over to Mr. Richards for closing remarks.

  • Tom Richards - Chairman and CEO

  • Okay. Look, as always, thank you for your interest in CDW. Thank you for your questions. Your questions help us so I really do appreciate the thought that is put into them, helps us make sure we are focused on the right thing. As I always do, if your company needs some help with information technology, I can't think of anybody better to help you.

  • And as we head into the Thanksgiving season, there are two things I want to ask you to be thankful for. One is that the election is almost over and so are the commercials and the second thing is that the Cubbies are in the World Series. Go Cubbies. Thanks everybody.

  • Operator

  • Ladies and gentlemen, thank you for participating in today's conference. This does conclude the program and you may all disconnect. Have a great day, everyone.