Yellow Corp (YELL) 2013 Q3 法說會逐字稿

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  • Operator

  • Good afternoon. My name is Candace and I will be your conference operator today. At this time, I would like to welcome everyone to the YRC Worldwide third quarter earnings conference call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session.

  • (Operator Instructions)

  • Thank you. Ms. Stephanie Fisher, Vice President and Controller, you may begin your conference.

  • - VP and Controller

  • Thank you, Candace

  • Good afternoon. Thank you for joining us for the YRC Worldwide third quarter 2013 earnings call. James Welch, Chief Executive Officer of YRC Worldwide and President of YRC Freight, and Jamie Pierson, CFO of YRC Worldwide, will provide comments this afternoon. James and Jamie will be available for questions following our comments.

  • Now for our disclaimers. During this call, we may make some forward-looking statements within the meaning of federal securities laws. These forward-looking statements and all other statements that might be made on this call, which are not historical facts are subject to uncertainty and a number of risks and thus actual results may differ materially. This includes statements regarding the Company's expectations, assumptions of future events, and intentions on strategies regarding the future.

  • The format of this call does not allow us to fully discuss all of these risk factors. For a full discussion of the risk factors that could cause the results to differ, please refer to this afternoon's earnings release and our most recent SEC filings, including our Forms 10-K and 10-Q. Additionally, please see today's release for a reconciliation of operating income loss to adjusted EBITDA and the reconciliation of adjusted EBITDA to net cash flow from operating activities and adjusted free cash flow deficit. During this call we may refer to the non-GAAP measure of adjusted EBITDA simply as EBITDA.

  • I will now turn the call over to Jamie to discuss our third quarter financial results.

  • - EVP and CFO

  • Thanks, Stephanie, and good afternoon, everyone.

  • For the third quarter of 2013, consolidated EBITDA decreased $16.4 million from $78.8 million to $62.4 million primarily as a result of two items. First, the change of operations at YRC Freight continue to hinder service which in turn led to some customer slide in our higher margin channels. Secondarily, as a result of our driver shortage, we were forced to pay a fair amount of overtime to our existing drivers, and in some cases had to pay a third-party cartage carrier to deliver the freight. More on this in a moment.

  • Second, for the first time in almost two years the accounting adjustments for Workers' Compensation and bodily injury and property damage, or BIPD, were not favorable. As we have discussed ad nauseum in the past, safety and the resulting financial impact are real and while we continue to see positive results on Workers' Comp, we were hurt by a few significant BIPD cases.

  • Now, for the year-over-year stats. YRC Freight's tonnage was down 0.5% and regional tonnage per day was up 6%. The decline at YRC Freight was due to a loss of business in our local channel. YRC Freight's revenue per shipment grew by 0.6% which included a decrease of 2.2% in revenue per hundred of weight and an increase in its weight per shipment of 2.8%. While the regional carriers increased their revenue per shipment by 0.8% and their revenue per hundred weight by 1%, their weight per shipment decreased by 0.2% on a year-over-year basis.

  • As for earnings, YRC Worldwide consolidated revenue -- I'm sorry, YRC Worldwide reported consolidated revenue of $1.253 billion for 3Q 2013, an increase of $15.9 million over 3Q 2012 due to top line revenue growth at the regional carriers offset by decline at YRC Freight. Additionally, we reported consolidated operating income of approximately $5.8 million for 3Q 2013, a decrease of $21.5 million when compared to 3Q 2012. Finally, we reported adjusted EBITDA for 3Q 2013 of $62.4 million, which is a decrease of $16.4 million from the $78.8 million reported for 3Q 2012. This brings adjusted EBITDA for the latest 12-month period to $274.8 million.

  • During the third quarter of 2013, we experienced adverse development in relationship of severity of our bodily injury and property damage claims and recorded $4.4 million of an additional expense related to these claims as compared to the same period in 2012. We continue to see favorable Workers' Compensation trends as we advance our safety initiatives. However, on a year over year basis, we recorded an additional $2.2 million of Workers' Compensation expense in the third quarter of 2013.

  • On a segment basis, since third quarter of 2013, YRC Freight recorded an operating loss of $9.7 million, a decrease of $12.5 million over the prior year, which translates into an operating ratio of $101.2, a decrease of 150 basis points versus 3Q 2012. Further, Freight reported adjusted EBITDA of $24.2 million, a $13 million decrease from the third quarter of 2012, and adjusted EBITDA margin of 3%, a decrease again of 150 basis points over the prior year.

  • Our regional segment reported operating income of $20 million, a decrease of $7.2 million over 3Q 2012 and operating ratio of 95.5. Additionally, the reported adjusted EBITDA of $38.3 million, which was a decrease of $6.1 million over the third quarter of 2012. Decrease in adjusted EBITDA for the regional group is primarily attributable to adverse development in relation to the severity of our BIPD claims of $4.2 million, an unfavorable experience on our Workers' Compensation prior year claims of $4 million.

  • Turning to cash flows and liquidity, we ended the quarter with balance sheet cash and ABL availability of $234 million which is an increase of $15 million from the second quarter of 2013 and only a $4 million decrease on a year over year basis. Our ability to maintain liquidity at this level is due to our continued active management of our balance sheet and working capital and a current seasonality of the business cycle.

  • As with the last couple of calls, I'd like to leave you with what I consider to be a few key take-aways for the quarter. One, we took delivery of additional new tractors and trailers as a part of the 2013 leasing program we mentioned on our first and second quarter earnings call. On our second quarter 2013 conference call, we noted we are beginning the process of returning to a more normal CapEx spend. However, due to the decline in performance at YRC Freight, we have had to cut back on that plan for the time being. While we will be -- while we will continue to reinvest in our fleet and especially technology, it simply will not be at the pace that we had originally anticipated.

  • Two, we again decreased our extending letters of credit by another $21 million from $386 million at the end of the second quarter to $365 million at the end of the third quarter. This is in addition to the $57 million decrease in the first half of 2013 and is the result of the safety initiatives we started in late 2011. However, it is incredibly important to understand that as our outstanding Work Comp and BIPD claims and liabilities gravitate towards a more normal or historical level, we will see the favorable development from frequency and severity diminish.

  • Three, in the third quarter of 2013, approximately $15.1 million of aggregate principal amount plus PIK and make whole interest of our series B notes were converted into 817,000 shares of common stock.

  • And fourth and finally, today, we are able to amend our credit agreement and ABL agreement to account for the disappointing third quarter results by giving us additional cushion on all of our major covenants. James will discuss in his closing comments this is all part of a journey to more holistically refinance our capital structure. On that point, we believe we have the amendment and we're just simply finalizing some of the voting mechanic issues as we speak.

  • In closing, our overall performance in the third quarter was not where we wanted it to be and we know that we have tons of work to do.

  • I will now turn the call over to James to explain what went wrong and how we're addressing our operational issues, particularly at YRC Freight.

  • - CEO

  • Thanks, Jamie, and good afternoon.

  • Obviously, we were not pleased at all with our overall reported results for the third quarter. After exceeding our internal financial plan for eight consecutive quarters this management team arrived in 2011, we hit a rather large speed bump in the third quarter. Several different factors contributed to our overall disappointing performance, and I will provide some commentary to help you understand our shortfalls.

  • First and foremost, YRC Freight did not perform well. During the second quarter conference call, we acknowledged a major change of operation that had been implemented in May and indicated we had faced some challenges with implementation. And while we have indeed physically completed the change of operations during the second quarter, we had several different issues that continued to challenge the YRC Freight network during the third quarter as a result of network optimization.

  • One, we did not have enough drivers relocate to the terminals that gained freight volume as a result of the change of operations. The overall fill rate was relatively high as compared to previous changes of operations. However, we still ended up short on manpower, and the shortage was amplified by the normal vacation season on the docks and in city P&D, as well as our line haul operation.

  • Two, with the manpower shortage there were too many locations in the YRC Freight network where freight was not processed timely, causing the network to be out of cycle. With the network out of cycle, we increased spend on purchase transportation and incurred a lot of unplanned overtime to help clean out the freight that was clogging the network. Simply put, we were operating an inefficient network.

  • Three, the service under pressure for basically the entire third quarter due to the manpower shortages we experienced some temporary loss of business that, obviously, we're not happy about.

  • Four, we experienced decline productivities during the third quarter, as compared to those experienced prior to the network optimization. Finally, the momentum created by our concentrated sales efforts leading up to the May change of operations took a step backwards in the third quarter. The good news is we have regained our sales momentum and have re-secured a good portion of the business that was temporarily lost.

  • So, we can say that certainly there were self-inflicted wounds of YRC Freight during the change of operations. However, there were other issues, as well, and it started with the timing of the change. Originally, we wanted to implement the change at the end of last March, which we believe would have caused less disruption than the change in May.

  • However, we were unable to implement the change at that time. Additionally, the summer holidays all combined to create further challenges on an already stressed network. So, I'm sure you're sitting there asking what the heck we have done or what are we going do to get YRC Freight back on track.

  • First, we made a leadership change September 20. I was named president of the Company. Additionally, we brought Phil Gaines back to the Company as senior vice president of finance. Phil led our finance efforts during the seven years that I was president at Yellow Transportation. I have a lot of confidence in Phil's ability to analyze and understand the business. He is already making a noticeable difference.

  • Second, getting the YRC Freight work back in cycle has been my number one priority, and I'm pleased with the progress we have made over the last 30 days and certainly expect continued improvement. Third, we developed a 90-day plan when I first took over the position that is squarely focused on people, processes, and performance. Fourth and finally, with our service almost back to pre-[chop] levels, we are aggressively pursuing profitable business sales strategies by channel and a new balanced sales scorecard that focuses on leading indicators and also on incentivized sales force.

  • And I'm sure you are thinking how can we be certain there will not be a repeat performance of these self-inflicted mistakes? One, we are focused on growing the business versus just cutting costs, which will require YRC Freight to maintain even higher service levels. Again, we have made good progress in this area.

  • Two, we developed a new balanced operations scorecard that narrows the focus of the terminal manager and the terminal management on the top ten metrics that move the needle. With this score card we will drive greater accountability through deeper field management levels which delivers the desired operational outcomes.

  • Three, we have a prioritized technology list of enhancements that are focused on improving operations and higher margins. Four, we have conducted root cause analysis on operational disruptions from the change of operations to make certain that we have corrected our issues. And, five, and possibly most important, we're not planning for any other changes of operations of this magnitude at any time in the future.

  • In addition to digesting a difficult change of operations, YRC Freight also experienced challenges and increasing yield in combination of lower than expected (inaudible) results, some churn from higher yielding customers, and then higher weight per LTL shipment during the change of operations, and all these things contributed to a yield decline of 2.2% versus 2012.

  • So, we typically do not give any guidance or typically make any forward-looking statements. However, I do want to share with you that we've seen improvements in the performance of YRC Freight in October. Volume levels have improved in comparison to 2012, and this is the first time since March of 2012 that we've seen this. Load average is also up considerably, productivities are rebounding, and services returning to pre chop levels. However, we still have a lot of work to do at YRC Freight.

  • Moving on to the regional carriers, overall, I was pleased with our third quarter fundamental operating results. Holland, Reddaway, and New Penn continue to perform well. Our regional carriers provide market-leading service. During the quarter our customers rewarded us with new business. Our regional carrier employees are proud to work for the respective brands, and I appreciate the effort they give to provide excellent service to our customers and to produce excellent results.

  • We know what we need to accomplish at YRC Freight and I believe our focus on providing the best customer service possible and a commitment to work safely and injury-free are the twin pillars of success for the Company in the months and years to come. Our focus on service improvement will be the foundation of our growth strategy that is essential to YRC Freight's success.

  • What encourages me most after being in the position for 45 days is to see a never-give-up attitude by the YRC Freight management team and employees who care deeply about returning the Company to a leadership position within this industry. This same never-give-up drive to success has made the regional companies leaders in their segments and I'm convinced it will also put YRC Freight back on the right track.

  • So, in closing, I would say I'm encouraged by the fact that we are in discussions with the IBT to amend the current contract and increase our competitiveness in the market. We've been on a journey to refinance the capital structure since we took over in July of 2011. To date, I think we've made a lot of progress on focusing our attention on would we do best in addition to pushing the autonomy, decision-making out to the field locations and then improving operating results.

  • But admittedly, we took a step backwards with the most recent network optimization at YRC Freight. That being said, it is all about results. Thus the management change, and, as discussed, we have a plan to get YRC Freight back on track.

  • Finally, we have listened to the market and it has resoundedly said that we need a more competitive contract with the IBT, and that's exactly where we are today. The path is clear. In order for us to more holistically refinance the capital structure, we need a more competitive contract. This is an incredibly important step in a long-term success of our Company and we will provide our employees with long-term job stability.

  • In addition to securing the jobs that are over 26,000 union employees it will substantially increase the likelihood a refinancing that will address the debt maturities in 2014 and 2015. And while you may be tempted to ask, please know it is way too premature to answer any questions on this front. As soon as we have something more concrete to report, we will.

  • So, with these comments, Jamie and I are ready to take your questions.

  • Operator

  • (Operator Instructions)

  • And your first question comes from Justin Yagerman with Deutsche Bank.

  • - Analyst

  • Good evening, guys. Jim, you said that you don't want me to ask about the teamsters negotiations but maybe just around that, is that reaching a more competitive deal something that is a precondition for getting a more permanent resolution with your banker?

  • - CEO

  • Justin, while I would love to give you the progress and the details on what we're trying to do, I think it's just really premature for me to get into any specifics about that whole process there.

  • - Analyst

  • Can't hate me for trying. So, when I think about LTL I don't typically think about driver shortage. Can you talk about why that is something that was impacting you so severely in the quarter?

  • - CEO

  • One of the things that hurt us during the quarter was the fact that we had about 1100 positions that were relocated from a dock P&D line haul standpoint, and even though we had a pretty good fill rate on the bid change, we were still well short of really what we needed to move the freight, and I just think some locations either didn't plan adequately or just got caught in the change without being prepared to bring on new drivers, and it takes awhile to hire the right kind of driver that we're looking for by the time you get them to pass the drug test, the background checks, and all the other things that we're trying to do. We simply did not react good enough, soon enough, or well enough to what we were facing and we certainly paid the price. So, again, I think a lot of this was self-inflicted. Typically, we don't have problems filling driver positions but it does take awhile to go through the steps when hiring people.

  • - Analyst

  • That's fair. Are you going to be running Freight for the foreseeable future or are you guys going to be out there looking for somebody to take over that?

  • - CEO

  • One of the things that is allowing me, Justin, to sit in the seat for the foreseeable future is the fact that our regional companies are really running pretty well while we touch base with them on an as-needed basis, certainly have our stringent monthly business reviews. Because of how good they're running, I'm able to devote a lot of my time to YRC Freight. So, having been back in the saddle for 45 days we have a lot going on. We've got a very extensive 90-day plan that we're working under. I've got several other initiatives working to look at our cost structure and the things that are important to us moving forward. So, we're just going to take it a little bit at a time and see how it goes, but I'm committed to getting YRC Freight turned back around.

  • - Analyst

  • Obviously getting a new daily with the IBT would be helpful in that respect but beyond that when you look at the opportunity in front of you, you talked about a 90-day plan. What are the things you are going to be looking to do and kind of as you try to at least get across the threshold of profitability there, how long do you think that would take you at Freight as you have now been under the hood for a couple of months and made some progress?

  • - CEO

  • It was certainly good to see progress in October. Obviously I can't get into forward-looking guidance or statements. We have some tough months coming up in front of us, but my 90-day plan is really focused a lot about getting this network back into repeatable, expendable, consistent, reliable cycle and for some reason we just haven't made the progress there that I thought we would have, certainly putting the two cultures together and the different operating philosophies and all the things that this Company has been fighting for several years, I wanted to think we had been further down the road than we are, but we still have a ways to go to get the processes really where we want it. So part of the 90-day plan is focused around the people side.

  • We're picking back up some training in some critical areas built around the service cycle, and if I can't get people to do what I want them to do, then we're showing them with pictorials and training around pictorials and timelines and clocks, and we've got to get this network back to where it is very dependable in a service cycle. And so that's where the process piece comes in. And then with the score cards we've put in place, the accountability is certainly driven down deeper into the organization. We've been really pretty good at holding director operations accountable and division VPs and area directors of sales and things like that, but these score cards are meant to drive it deeper down in the organization. So, there's a lot of things that I'm attacking, but obviously I can't really reach out there and predict what the results will be in the future but certainly we feel better about what we saw in October.

  • - Analyst

  • Okay. Last question, and I'll turn it over to someone else. On the CapEx side, you've made some progress. You're doing a better job. You brought on some (inaudible) the pace was going to be slowing down. Can you talk a little bit about how you think about going forward, where age of equipment is and how much slower the progress is going to be?

  • - EVP and CFO

  • Justin, you're cutting out a little bit but I think your question is how much slower on a CapEx basis the progress is going to be?

  • - Analyst

  • Yes. I guess the question was where are we right now on the fleet and you said that you were able to accelerate some but now you are going to have to slow it down. So, what's the thought process on equipment and how that's all going to have to play outgoing forward?

  • - EVP and CFO

  • I think where we're going to spend our CapEx dollars, it will be more focused on the technology side. We're going to continue to do what we can from the revenue equipment in terms of total fleet, in particular on the engine swings and to the extent that we can continue to lease we'll certainly do that. I think our biggest bang for the buck not only in the near term but in the long term, is going to be along the lines of our hand-held technology, actually getting that to be more of a partner in how we operate the dimensioning units. I think we have mentioned in the past that we are piloting across a couple of the operating companies. We continue to do that on a pretty aggressive timeline basis.

  • And then the last thing, I don't know how much you've heard us talk about, but is with [chronos] and our ability to proactively manage our workforce. So, it's not just a time clock per se you would think that it is, but it really is a tool that allows us to proactively manage our force, knowing when the loads are coming in to them. So, long, very long-winded answer. We'll spend as much as we can on technology in the near term and continue to do what we do on the revenue side.

  • - Analyst

  • Okay, great. I'll turn it over to someone else. Thanks for taking my call.

  • - CEO

  • You bet, Justin.

  • Operator

  • And your next question comes from Allison Landry with Credit Suisse. Your line is now open.

  • - Analyst

  • Good afternoon. Thank you. I was just wondering if you could give us some parameters for how to think about pension expense in 2014 with the expected change in the discount rate at the end of the year?

  • - VP and Controller

  • Allison, it's Stephanie. I'm not sure that we have that data at this point. Let's take that off line and as we move through to the end of the year we can probably give you a better idea of that, but I don't have that data right with me today.

  • - Analyst

  • Okay. We can take that off line. And I guess thinking about some of what happened at Freight and you were caught short at some of the terminals, do you think that it was pretty much all due to some of the things, James, that you had mentioned or were there any situations or terminal regions that demand was actually a little bit stronger than you had anticipated, or do you think that it was primarily planning and that sort of thing?

  • - CEO

  • Good question. Could have been some of the volume that we were handling during that time, depending on what terminals were either consolidated and or DC's were consolidated, but I still think primarily it was just a situation where it was a very large change of operations, the second largest in the history of a long-time company. I think the team thought they were prepared but obviously we just didn't execute as good as we should have. In the Yellow days, Yellow was always a company that executed changes of operations very well, but I think the summer holidays, memorial day, fourth of July being on Thursday and Friday, and then Labor Day all kind of exacerbated a network that was out of cycle and so we would see our distribution centers be current and then not be current and then they would not have consistent freight flows to them like we needed.

  • All that just adds up to a very inefficient operation. So, I still think a lot of it is self-inflicted and I'm encouraged by what we've seen in October. We're much more on cycle, productivities have returned, big increase on load average which is good, and then volume run. So, I'm feeling better about the (inaudible). Clearly, we've got to do a better job of executing what we say we're going to do.

  • - Analyst

  • Okay. That's great to hear on November. I guess just my last question, could you remind us what percentage of your drivers have hand-helds currently?

  • - CEO

  • All of our drivers and all four companies have hand-helds, but the latest addition of our hand-helds were rolled out at YRC Freight, Holland, and Reddaway. New Penn still has the same hand-helds that they've had for several years.

  • - Analyst

  • Perfect. Thank you so much for the time.

  • - CEO

  • Yes, ma'am.

  • Operator

  • And your next question comes from Thom Albrecht with BB&T. Your line is now open.

  • - Analyst

  • Hi, guys. Good afternoon. I've got a couple of factual questions I want to get squared away and then go back to a bigger discussion. So, particularly debt to EBITDA at the end of June was 4.7. What was it at September 30?

  • - EVP and CFO

  • Give me one second, I'll confirm that.

  • - Analyst

  • Okay.

  • - EVP and CFO

  • 4.9.

  • - Analyst

  • Okay. And then, Jamie, did you say the Workers' Comp adverse hit at regional is $4 million? I'm kind of driving through the mountains of Pennsylvania, so it's a little bit in and out here.

  • - VP and Controller

  • Yes, it was $4 million.

  • - Analyst

  • Okay. All right. And so, James, when you talk about substantial improvement in load factor, can you be a little more specific? What sort of percentage if you don't want to give a load factor? You've said a couple of times on this call fairly large increase or improvement in that.

  • - CEO

  • It was about 3.3% in October.

  • - Analyst

  • Okay. And I think everybody understands there's not much that can be done looking backwards now, but (audio cut out).

  • - CEO

  • I can't say that. I can say it was an improvement over September, but I can't tell you what the operating ratio was. Stephanie would kick me under the table.

  • - Analyst

  • Well, this is a public forum so this went be something where it's selective disclosure. I mean that would go a long way towards helping people understand whether the rate of improvement is real or just much more minuscule.

  • - EVP and CFO

  • Thom, this is Jamie. We're not going to get into the, I guess, the cadence of giving intra quarter guidance. I would echo James' comments that it's better but we're going stay away from giving it too much detail.

  • - Analyst

  • Yes, because I don't think anybody would take it as guidance and apply it to November and December. But you know what's happened with the stock and you know all of the rumors that are out there. It would just be a statement of fact, October was X. A year ago, the operating ratio at Freight, excluding gains on sale, was 98.5, including gains was 97.3. Are you confident you can get back to those kind of 97 to 91 numbers in the next quarter or two at Freight?

  • - CEO

  • I think last year in the fourth quarter and then the first quarter this year had a lot of Work Comp positive adjustments that made those results look pretty good, but I'm confident that we're going to continue to move the Company forward. I just can't sit here and predict how fast it will be coming into the holiday season and the tough winter months, but I'll just say the fundamentals of the business are better than they have been.

  • - EVP and CFO

  • Thom, if I may add to that, we do not forecast what an actuary tries to do in the corner of an office in the basement in Chicago, Illinois. The ability to forecast the business is one thing. The ability forecast what an individual actuary is going to do for our reserve is impossible. And what we've noticed this quarter is that a couple of bad accidents from BIPD basis have a profound effect on our results and the regionals are feeling that as we speak.

  • - Analyst

  • So, it sounded like when you were talking about the BIPD that there was current quarter activity of Freight and maybe it was negative development on prior claims at regional. Is that fair?

  • - VP and Controller

  • Yes, that is fair.

  • - Analyst

  • And then on the driver situation, James, you're not necessarily saying that you had a driver problem apart from operations, right? You're saying that in those terminals, those regions, that's where it was pronounced and led to higher PT costs and other issues, is that correct?

  • - CEO

  • That's correct.

  • - Analyst

  • And then I guess the last question, just sort of a hypothetical, let's say you were to have substantially much more rapid improvement in the operating ratio to the point where you and the banks would be pleasantly surprised. Would that change their willingness to work with you apart from getting a labor extension?

  • - EVP and CFO

  • I think at the end of the day, Thom, it depends on two things. One, our performance. Secondarily, it depends on the market outside of us, the capital markets outside of there. So, I'm not going to speak for any one of our individual banks but what I will say is to the extent that we're operating at a level that we can more fundamentally [reconnect] the capital structure is in everybody's best interest to do so.

  • - Analyst

  • Okay. That's all I have for now. Thank you.

  • Operator

  • And your next question comes from David Ross with Stifel. Your line is now open.

  • - Analyst

  • Good evening, James, Jamie, and Stephanie. It's actually [Bruce Jen] on for David Ross. You mentioned that October volumes were looking good so far. I'm wondering, is that still true net of the Hurricane Sandy impact last year? I realize it's hard to quantify, but I guess what I'm getting at is are volumes up just because of Sandy comp or are they up independent of Sandy?

  • - CEO

  • A little bit of both. I think Sandy certainly had an impact but we're relatively flat to up if you take Sandy out of there.

  • - Analyst

  • Okay. Great. Maybe just a follow-up on one of Justin's questions. You mentioned that it takes time to properly re-staff all the terminals with drivers. Has that situation been fully resolved as far as driver terminal relocations?

  • - CEO

  • I think we're in much better shape than we were. We still have spots where we're looking for drivers, but certainly we've caught the summer months and vacation season was also a big factor during the summer months. So, when you combine that with the shortage of drivers on the relocation, that really hurt us. So, our workforce returned in September and October back from vacations, and so I think overall we're pretty good. We have a few spots we're looking for drivers, but we always are, no matter what time period you go back and look we always have drivers that are retiring and need to add to the compliment. But we're in much better shape than we were.

  • - Analyst

  • So almost there. On the yield side, looks like yields were negatively influenced by customers leaving. Looks like cost of service issues and perhaps some negative mix effects in Freight, too. But excluding those factors, I'm wondering what the average price increases on -- especially your national account contract renewals were in the third quarter?

  • - CEO

  • I think our (inaudible) performance has been pretty stable all year long. The other factors that affected that yield was our weight per shipment.

  • - Analyst

  • Right.

  • - CEO

  • Was up 2.4% on an LTL basis in October and total weight per shipment was up 2.7%. So, that certainly drives yields down, but we're looking for heavier easier on, easier off freight. And then during the summer months the [WNI] coordinators, we had about 10 or 15 positions that were attrited and we didn't get those filled as quickly as we should have, so you're not doing as many inspections on weight or inspections on dimensions and classification of the freight, and that certainly hurt us more than you think, but we think we've got that fixed and we're back on track in October.

  • - Analyst

  • But net of those kind of mix effects and what not, you would say pricing on contract renewals, were they flat, maybe down?

  • - CEO

  • Pretty steady.

  • - Analyst

  • Okay. Great. And then --

  • - CEO

  • all year long.

  • - Analyst

  • But just one final question and really I'm just curious. Earlier this year when the stock was in the $20 to $30 range, I guess would you say we would maybe expect to have seen an equity deal to de-leverage a bit. What was the rationale there for not doing one?

  • - EVP and CFO

  • There have been times when we failed the S-3, obviously you can tell from the press as of late we have been busy working on a couple of items. Traditionally, Bruce, you know as well as I do, you enter these blackout periods where you can't do anything and candidly we missed the window in terms of when it's -- it spiked up. There's only a 45-day period when it ran through the roof and then it came pretty heavily back down, went from 7 to 34 and then it went back down to 15, now to 10. The good news is the S-3 is still alive. It's out there. We just need to clean up some of our supplemental disclosures. And if we were to be so fortunate, we could choose to use it.

  • - Analyst

  • Great, thanks. That's all I have.

  • Operator

  • And we have no further questions at this time. I'll turn the call back to our presenters.

  • - VP and Controller

  • Thanks, Candace. That concludes our call for today. Thanks to everyone for joining us. Please contact me with any follow-up questions you may have. Candace, I'm turning the call back over to you.

  • Operator

  • And this will conclude today's conference call. You may now disconnect.