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Operator
Good morning, and welcome to United Community Bank's third quarter 2024 earnings call. Hosting the call today are Chairman and Chief Executive Officer, Lynn Harton; Chief Financial Officer, Jefferson Harralson; President and Chief Banking Officer, Rich Bradshaw; and Chief Risk Officer, Rob Edwards.
United's presentation today includes references to operating earnings, pretax, precredit earnings, and other non-GAAP financial information. For these non-GAAP financial measures, United has provided a reconciliation to the corresponding GAAP financial measure in the financial highlights section of the earnings release as well as at the end of the investor presentation. Both are included on the website at ucbi.com. Copies of the third quarter's earnings release and investor presentation were filed this morning on Form 8-K with the SEC and a replay of this call will be available in the Investor Relations section of the company's website at ucbi.com.
Please be aware that during this call, forward-looking statements may be made by representatives of United. Any forward-looking statements should be considered in light of risks and uncertainties described on pages 5 and 6 of the company's 2023 Form 10-K as well as other information provided by the company in its filings with the SEC and included on its website.
At this time, I'll turn the call over to Lynn Harton.
H. Lynn Harton - Chairman of the Board, President, Chief Executive Officer
Good morning and thank you for joining our call today to discuss what we believe was a strong quarter. During the quarter, we had two unusual items that impacted our reported earnings. First, the sale of our manufactured housing portfolio, which we announced several weeks ago. As we mentioned then, it was a business that we had inherited in an acquisition and that we had made the strategic decision to exit.
Given that decision, we believed it was best to sell the portfolio, which was both long dated and heavily subprime rather than continue to collect it over time. The sale resulted in a one-time loss of $0.18 per share but should be neutral to earnings on a go forward basis.
The second unusual item was Hurricane Helene. We have several offices in Western North Carolina including eight in the areas that were most heavily impacted. We outlined our loan and deposit balances in those most impacted North Carolina counties on slide 5 of the presentation. While it's too early to predict the exact impact of the hurricane, we felt it was prudent to increase our reserves on this $383 million portfolio to 3.5%.
We will continue to track and report on these markets as we go forward. Our teams and the communities there are doing an incredible job of both taking care of each other and preparing to rebuild and repair the damage. Including the special reserve for Helene, our operating returns were strong for the quarter with a return on assets of over 1%. Capital continued to grow with our tangible common equity increasing by $0.53 per share or 11% on an annualized basis.
Excluding the sale of manufactured housing, our loan growth was 1.5% annualized and customer deposits grew at a 5% annualized rate. Our margin was down, just slightly quarter to quarter but continues at a solid level of 333 basis points. Deposit costs were flat to the second quarter.
Credit continues to be stable. Reported net charge-offs increased. However, as noted in the slides, that increase was due to the manufactured housing sale. Navitas losses improved slightly for the quarter. And the core bank, excluding Navitas and manufactured housing, had credit losses of 15 basis points, consistent with both the first and second quarters this year. We continue to have ample liquidity to fund growth with our loan to deposit ratio at 78% and essentially no broker deposits.
Jefferson, why don't you cover the quarter in more detail now?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Thank you, Lynn, and good morning to everyone. I am going to start my comments on page 6.
Lynn spoke about the sale of our manufactured housing portfolio that closed on August 30. We stopped originating loans in the third quarter of last year. And the sale came with an $0.18 loss that you can see impacted fee income in the quarter.
In addition, while it did not affect earnings this quarter, we also charged off $11 million in manufactured housing loans as an estimate of the credit loss in the transaction, which was the equivalent of the amount of reserve we had already set aside for the portfolio.
This $11 million of transaction-related net charge offs takes our total net charge offs from 24 basis points to 52 basis points in the quarter. The transaction slightly increased our regulatory capital ratios and slightly decreased our TCE and is neutral to EPS as we reinvest the proceeds. We do believe that the sale reduces our risk profile and allows us to reinvest capital in our other businesses going forward.
Moving to page 7, we had a strong quarter in terms of deposit growth with 4.7% annualized growth. The growth came primarily in core transaction deposits as we benefited from public fund seasonality, which should continue into the fourth quarter. Our cost of deposits was flat at 2.35% in the quarter as we have been lowering rates on our promotional accounts to offset some negative mix change that occurred with small shrinkages in DDA and savings accounts.
Moving to page 8, in the chart in the lower left, we highlight that we have been shortening our CD book this year and that 75% of our time deposits will mature within six months.
We turn to our loan portfolio on page 9. Excluding the manufactured housing sale, loans increased by about 1.5% annualized. As mentioned in earlier quarters, our senior care book is in runoff and shrunk $38 million in the quarter, which hurt the run rate a little bit. We are optimistic that loan growth may be picking up some, by looking at the increased activity in our loan approval meetings.
Our commercial real estate exposure moved down on the hole in the quarter with commercial real estate construction projects completing and with fewer new projects coming into the pipeline. Our loan book remains diversified and granular.
Turning to page 10 where we highlight some of the strength of our balance sheet, we believe that our balance sheet is in good position with no FHLB borrowings and very limited broker deposits. This gives us some flexibility in managing through a tough interest rate and competitive environment. Our loan-to-deposit ratio moved down to 78% with the sale of the manufactured housing portfolio. And our CET1 ratio tipped over 13% in the quarter.
On page 11, we look at capital in more detail. We had increases in our regulatory capital ratios and our TCE and all of our capital ratios remain above peers. Our leverage ratio was also up 9 basis points. We did take the opportunity in the quarter to call two small trust refers that totaled $8 million in size. That lowered our capital ratio by 4 basis points but took some expensive debt off the balance sheet.
Moving on to the margin on page 12, the margin came in 4 basis points lower in the third quarter on a GAAP basis and down 2 basis points on a core basis. Of the 2 basis points of core margin pressure, we estimated 1 basis point of that came from the sale of the manufactured housing portfolio.
We had slightly less loan accretion in the quarter compared to Q2. Loan accretion went from a 9 basis point benefit in the third quarter to a 7 basis point benefit in the second.
Moving on to page 13, on an operating basis, non-interest income was down $1.3 million from last quarter. That decrease, however, is more than explained with a $2.7 million MSR rate down in the third quarter, which was a $3.3 million negative swing from last quarter.
Other non-interest income was up $1.9 million and had the benefit of $700,000 in Bowie gains and $900,000 in unrealized equity gains. Our gain on sale of SBA and Navitas loans was up slightly compared to last quarter. From a modeling perspective, remember that we sold our RIA FinTrust on October1, and we expect our wealth income to be down by about $2 million next quarter. And for their related expenses to be down by a similar amount or by $1.7 million.
Operating expenses, on page 14, came in at $140.9 million, up just $300,000 and the operating efficiency ratio was also relatively flat. Moving to credit quality, net charge offs were 52 basis points in a quarter. Of the 52 basis points in losses, 24 basis points came from the estimate of lifetime losses in the manufactured housing portfolio transaction and another 1 basis point came in manufactured housing losses that were not related to the transaction.
Navitas losses improved and contributed 12 basis points of the 52 basis points in losses for the quarter. Excluding manufactured housing and Navitas losses, the bank's losses were low and stable at approximately 15 basis points. In other credit statistics, NPAs and past dues were improved while special mention and substandard loans moved slightly higher.
I will finish on page 16 with the allowance for credit office. Our loan loss provision was $14.4 million in the quarter and of that number was the $9.9 million special provision for Hurricane Helene. Excluding Helene, we had $4.5 million in provision compared to $12.7 million in net charge-offs. This differential came as our economic forecast improved favorably with the benefit of lower rates and a greater chance of a soft landing coming into the forecast. Taken together, the allowance for credit losses decreased slightly for the first time in over a year.
With that, I'll pass it back to Lynn.
H. Lynn Harton - Chairman of the Board, President, Chief Executive Officer
Thank you, Jefferson.
As we complete our strategic planning cycle for the year. We're very excited about the opportunities. We see we have operational and product improvements that we believe will help us grow And our recruiting pipelines are strong. We're well positioned from a capital liquidity and market potential perspective and we expect to have a great finish to '24 and a strong 2025. And with that, I'd like to open the floor for questions.
Operator
Russell Gunther, Stevens.
Russell Gunther - Analyst
Hey. Good morning, guys. Apologies. Maybe we could start on the margin question, Jefferson. You guys flagged the deposit or time deposit maturity schedule. Could you give us a sense of what your current offerings are from a rate and duration perspective?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Yes. So we are in the mid-3%s from a CD. I'm going to check that. I think we are 4.25% on our highest rated CD at four months. We've just recently lowered that. And I think we'd be putting on new CDs in the total, if you include the board rates and the high-3%s on average.
Russell Gunther - Analyst
Okay. Got it. Very good. And then, as we think about down data for the cycle, how are you guys thinking about that? And then as a piece of it, just remind us how much you guys have in the way of indexed deposit?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
All right. We have about $6 billion that's indexed. Then we have another $3 billion of promotional money market that I would call not indexed but management controlled. That gets you to about $9 billion in total. Down betas, we're bottling currently 38% down betas. We were 45% in the up and we were trying to make a strategy that can help beat that 38% down beta. You might get a little less than that 38% in the first quarter of rate cuts, the fourth quarter here, because of CDs and some negotiated accounts that might take a little while to get lower. But we think that 38% is the right number to use, although we're going to try to beat that.
Russell Gunther - Analyst
Okay. Great. And then just last one for me, guys, switching gears on to the loan growth side of things. Lynn, you mentioned some expectations that it may be picking up. You guys have plenty of capital, screen relatively low on CRE and C&D concentrations, well below peer loan to deposit ratio. Could you guys just give us a sense of, you know, what the drivers of the pickup would be and what's a good order of magnitude to think about as we move into '25?
Richard Bradshaw - Executive Vice President, Chief Banking Officer, President and Chief Banking Officer of United Community Bank
Good morning, Russell. This is Rich. And yeah, I'll hit on that and also the preparation for this call. I actually spoke to each of the State Presidents in the last 24 hours just to get the most realistic time in terms of what the pipelines look like in activity. I would say those calls were all either very positive or extremely positive. So we feel good about mid-single digit for Q4 and we feel good rolling into 2025.
Also, we were very pleased that Tennessee was the leading geography this quarter. That was an acquisition. You know, we always go through a little bit of trials with an acquisition. So Kelly Key and that team did a great job delivering that. We also are seeing CRE pick back up. So that's helpful and everything.
And we're -- the last thing I would comment when we're looking at growth and optimism is we've done some really good hiring in the last quarter. We've hired some lenders in Florida, a new Market President in Charlotte, a new corporate middle market lender in Charlotte as well. In addition, a new player coach in charge of 501c3 of the not-for-profit space, and lastly, a real focus on wealth management and feel really good about the hiring there we've done this past quarter.
Operator
Michael Rose, Raymond James.
Michael Rose - Analyst
Hey. Good morning, everyone. Thanks for taking my questions. Maybe I'll start with Rob. You know, I think the NPL is related to the manufactured housing portfolio. We're around $20.5 million, but the stated NPLs were only down a couple million bucks. Can you just talk about what some of the increase would have been there, actually manufactured housing portfolio? And you know how we should just overall think about credit trends as we move forward? Thanks.
Robert Edwards - Executive Vice President, Chief Risk Officer
Yeah. Thanks, Michael. Thanks for the question. In terms of the NPLs, Your analysis is correct. We had several smaller C&I borrowers that were substandard accruing. That did roll over into the non-accrual category. So that was the primary driver of the refill of the reduction from manufactured housing. We do still have about $2 million of manufactured housing non-accruals that are still in the bucket. So we didn't eliminate all of the manufactured housing non-accruals.
And as it turns out of those C&I borrowers that did roll into non-accrual, we've already received a payoff on one of them at 100%. So we continue to feel good and expect stable performance, going forward.
Michael Rose - Analyst
All right. Helpful. And then if I just look at the mortgage -- just switching to fees, if I just look at mortgage on a core basis, maybe up a little bit, but maybe not as much as we were looking for. Jefferson, can you just give us some thought process on production trends as we move forward? I just saw earlier today that housing sales hit the lowest level since 2010 and just the willingness to hold versus sell, both for mortgage but also for SBA and Navitas loans as we move forward. Just trying to get a sense for what you -- what we could expect in that regard. Thanks.
Jefferson Harralson - Chief Financial Officer, Executive Vice President
So maybe I'll start, pass it to Rich, and then maybe come back to me. But we felt like we had a pretty good quarter in mortgage with applications and locks and revenue up, if you exclude the mark in both quarters. But I'll pass it to Rich and I'll come back with the balance sheet.
Richard Bradshaw - Executive Vice President, Chief Banking Officer, President and Chief Banking Officer of United Community Bank
I'd say the same thing. We were up 11% from Q2. Felt good about that. We were up on the gain on sale, but we are rolling into Q4, which is seasonally a slower quarter. So we expect to see that also. A fair amount of our mortgage business is Western North Carolina. So we expect a little bit of an impact from that as well.
Jefferson Harralson - Chief Financial Officer, Executive Vice President
And for the -- we have been pricing our mortgages to encourage fixed rate loans and then to sell them into the marketplace. And we have recently amended our pricing where we're a little now more indifferent between the pricing of an adjustable variable rate loan and a fixed rate loan. So we expect more variable rate loans now in that you'll see mortgage loan growth pick up a little bit from where it is now because of the adjusted pricing.
Operator
Catherine Mealor, KBW.
Catherine Mealor - Analyst
Thanks. One follow-up on the margin outlook. Can we -- can you talk a little bit about loan yields and talk about maybe the percentage of loans that remind us how much floats immediately and maybe how much of that you've got it tied to SOFR for versus Prime, so we can think about any lag effect there with rates? And then if you could quantify the fixed rate repricing on piece two? Just trying to get a sense of as we get through rate cuts, how much downside we should see to the loan yields? Thanks.
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Yes. So we have 44% of our loans that float. Of that 44%, even primarily SOFR, I want to get back to you with the exact switch, but we are feeling that impact of SOFR moving before the rate cuts now. So I believe that's primarily SOFR there. On the fixed rate book, I expect about $800 million to $900 million of that back book to reprice in the next 12 months. That's currently in the high fours. So you get that bit of a tailwind from the back book there. We're putting on new loans in the 7% to 7.5% range. So in quarters that you don't get a rate cut, we should expect to see our loan yield increase. But in quarters with a rate cut, you're going to see that 44% be impacted by that.
Catherine Mealor - Analyst
Okay. So then any -- I might have missed it earlier. Any outlook for the margin in the next quarter and then any early guide on '25?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Yes. So we think the margin is relatively flat excluding some mix changes. And the mix changes that are coming in Q4 will be negative to the margin but they will either be positive or neutral to earnings and EPS. The first mix change is that we typically see $400 million to $500 million of public funds deposits come in in the fourth quarter. We expect that again this quarter. We saw a little bit at the end of Q3. That's going to have a 1.5% to 2% spread on it. So while we'll make more money, but it will hurt a margin by about 4 basis points.
Secondly, you get the full quarter absence of the manufactured housing loans; hurts the margin by about 2 basis points. And that said that margin decrease is upset in lower net charge-offs. It's offset in lower expenses. And so it's relatively neutral to earnings. So excluding those couple of things, I think you may get a little bit of timing from that SOFR piece that you just spoke about. But I think relatively flat, possibly slightly down. But relatively flat is the margin guidance, excluding those two mix change items.
Catherine Mealor - Analyst
Okay, great. And then in '25, is there a scenario where we could see the margin increase or are we more just holding steady for a while until we get to the end of the easing cycle?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
That's a great question. We haven't budgeted 2025 yet. We're getting very close. So I really want to hold that answer for 90 days or so. But in the big picture, we have a [6.50%] loan yield. We're putting on new loans in the 7% to 7.5% range. I believe that our cost of fund is coming down either way. So it really depends on what this rate cycle looks like. We're going to be pretty aggressive and trying to cut deposit rates because we want to outperform in our deposit beta in this down cycle. But I'm not prepared to give '25 margin guidance just yet.
Operator
Gary Tenner, DA Davidson.
Gary Tenner - Analyst
Thanks. Good morning. I wanted to ask about the manufacture housing proceeds reinvestment, the timing of that in the quarter. And then bigger picture, as you're thinking about the securities portfolio over the next 12, 15 months reinvestment versus run off of that book?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
All right. So I caught the first part of the question. You have to remind me of the second piece of it.
But we had a combination of things that happened this quarter on cash. We had really strong deposit growth and then we had the proceeds from the manufactured housing sale come in. So all quarter, and you can see it in the average balances, we are running higher cash than we would expect to run.
We did buy $450 million or so of securities in the quarter. So part of that, you might want to attribute to the manufactured housing sale, but the cash came in from two different spots. In the bigger picture, we're going to be continuing to invest relatively higher amounts than we had been in the past because of this cash that we have. So I would expect a similar amount of securities purchases in the fourth as in the third.
In the third quarter, we were in the [5.50%] range of where we're buying securities. Now we're going to be in the kind of that [5% to 5.25%] range buying securities. So I don't know if I answer that first part of your question, but we are reinvesting this money into the securities portfolio. And over time, we expect to reinvest that into loans. I didn't quite catch the second part of your question.
Gary Tenner - Analyst
Yeah. Jefferson, you got half of the second part anyway. Just I was thinking about 2025 and the securities portfolio run off versus reinvestment, but it sounds like the expectation might be leaning towards using run off to fund loan growth.
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Yes. So we have about $70 million, $80 million a month of principal payments from the securities portfolio. So that will be reinvested either way. And then from there, just kind of depends on what our deposit and loan growth is going to be. If we have more deposits growth than loan growth, you'll see higher reinvestment.
I think you will see we have been growing deposit as well. I'm optimistic about our ability to grow deposits. We're feeling better about our ability to grow loans as well with the comments that Rich and -- both Rich and Lynn had. So we do think that you'll see a pickup in growth, and so in '25, less need to purchase securities.
Gary Tenner - Analyst
Okay. I appreciate that. And then just quickly on the expense side as it relates to the hurricane, any expectations of elevated expense or cost in the fourth quarter from that?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
I can start on that. We have seen some damage to a handful of branches that we're looking at our insurance coverage to see what that might be. We have small expenses and various things to provide services at branch locations. So I don't think it's meaningful but we are seeing some small expenses coming through and others can add to that if they like. But so yes, but not meaningful.
Operator
Christopher Marinac, Janney Montgomery Scott.
Christopher Marinac - Analyst
Thanks. Good morning. I was just going to follow up on the same Hurricane Helene question that Gary had, just related to forbearance. And is there any noise of that in this quarter or would it largely take care of itself by the time you report in January?
Robert Edwards - Executive Vice President, Chief Risk Officer
So hey, Chris. It's Rob. We did put in place which we do for all storms, for FEMA -designated counties, the option to defer payments. And so we've had -- primarily tracking, there's -- over the course of the two storms, there's a lot of counties over our footprint, but we've had about $11 million in deferrals so far. That's just payment deferrals. They range from 30 days to 90 days. And in the designated counties, kind of the hardest hit counties of western North Carolina, we've had about 39, so $5.5 million. So half of them really coming in that hard hit area of Western North Carolina.
Christopher Marinac - Analyst
Great. And Rob, is it too early to talk about any of the deposit inflows or sort of benefits that might happen on the back end? I know you're still working through the challenges at the moment.
H. Lynn Harton - Chairman of the Board, President, Chief Executive Officer
Christopher, this is Lynn. We certainly expect that. When we put this reserve together, both Rob and I and our Chief Data Officer were all at regions during Katrina and -- so we put together a reserve there and -- on the credit side and ended up not using it. So we had about a 4.5% reserve there and it ended up being too much. And we were surprised by the amount of deposit inflow that came in. So our expectation is similar for this. We're generally the number one or number two market share in those heavy counties. And so we'll see how that develops, but we expect the same kind of trends.
Christopher Marinac - Analyst
Got it. Great, Lynn. That's helpful.
And then just one last one. Jefferson, can you remind me what the yield on the manufactured housing portfolio was at the time it was sold?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
Yes. So it was 8.5%, but there were some non-accruals in there. If you adjust the denominator for that, it's about 8%.
Christopher Marinac - Analyst
8.0%. Great. Okay. Thank you all very much.
Operator
(Operator Instructions) David Bishop, Hovde Group.
David Bishop - Analyst
Hey, good morning. Hey, Jefferson. A question on the Navitas portfolio. Obviously, losses have been tipping up of late from the sub-100 basis point level to about, I guess, 134 this quarter. Just curious how quickly you think that can maybe recover and get back to a more normalized. I don't know, 60, 70 maybe even sub-60 basis point range.
Robert Edwards - Executive Vice President, Chief Risk Officer
Yeah. Hey, David. It's Rob Edwards. We are subdividing the portfolio into two different parts right now and we're still running -- I think it says it in here around 97 basis points. Yeah, on slide 19, it's in the appendix. We're running about 97 basis points. And we target 1% loss rate as a normal loss rate. They did get stuck in last -- late last year, they had a small $50 million -- I guess, it was $55 million over the road trucking portfolio that they've suffered some pretty significant losses from. And that's really the delta between the 1% and the 1.34%.
So that portfolio now is down to $29 million. We were originally thinking it would be done by now, but there's still some additional losses coming through that portfolio. And we think it will probably be mid-next year before we're through all of that.
David Bishop - Analyst
Got it. Appreciate it that color. And then Jefferson, you noted the seasonality on the on the mini deposit front. Does that typically flow out then just as quickly in the same amount maybe in the first or second quarter of next year? Should we model that that outflow as well?
Jefferson Harralson - Chief Financial Officer, Executive Vice President
That's right. So we get to March, April next year, it flows out.
Operator
There are no more questions in the queue. This concludes our question-and-answer session. I would like to turn the conference back over to Lynn Harton for any closing remarks.
H. Lynn Harton - Chairman of the Board, President, Chief Executive Officer
Well, once again, thank you all for joining the call and supporting the company and any follow-on questions that you have, please feel free to reach out directly to Jefferson or myself. And we look forward to seeing and talking with you soon. Thank you.
Operator
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.