Tractor Supply Co (TSCO) 2016 Q4 法說會逐字稿

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  • Operator

  • Good afternoon, ladies and gentlemen, and welcome to the Tractor Supply Company's conference call to discuss fourth quarter and full-year 2016 results.

  • (Operator Instructions)

  • Please be advised that reproduction of this call in whole or in part is not permitted without written authorization of Tractor Supply Company. As a reminder, this call is being recorded.

  • I would now like to introduce your host for today's call, Ms. Christine Skold of Tractor Supply Company. Christine, please go ahead.

  • - VP of IR and Corporate Communications

  • Thank you, Kevin. Good afternoon, and thank you for joining us for Tractor Supply Company's quarterly earnings conference call.

  • Before we begin, let me reference the Safe Harbor provisions under the Private Securities Litigation Reform Act of 1995. This call may contain certain forward-looking statements that are subject to significant risks and uncertainties, including the future operating and financial performance of the Company. Although the Company believes the expectations reflected in its forward-looking statements are reasonable, it can give no assurance that such expectations or any of its forward-looking statements will prove to be correct. Important risk factors that could cause actual results to differ materially from those reflected in the forward-looking statements are included in the Company's filings with the Securities and Exchange Commission.

  • The information contained in this call is accurate only as of the date discussed. Investors should not assume that statements will remain operative at a later time. Lastly, Tractor Supply Company undertakes no obligation to update any information discussed in this call.

  • I'm now pleased to introduce Greg Sandfort, Tractor Supply Company's Chief Executive Officer. Greg please go ahead.

  • - CEO

  • Good afternoon everyone, and thank you for joining us this afternoon.

  • On the call with me today are Steve Barbarick, our President and Chief Merchandising and Marketing Officer; Tony Crudele, our EVP and Chief Financial Officer; and Kurt Barton, our Senior VP and Controller, and soon to be Chief Financial Officer, as Tony plans to retire in early March of this year.

  • We are pleased with our fourth-quarter results. It was obviously a challenging retail environment, and our team at Tractor Supply managed the business well, and drove both the top and the bottom line. We focused on driving our sales in several of our key categories, and kept our inventories balanced across the entire Company.

  • On a market-by-market basis, we aligned our businesses from all sides, using merchandising, pricing promotion, and inventory. We spent considerable time last year managing the business around weather trends in geographical pockets of both strength and weakness. While we never have all of the answers, through careful planning and execution, we successfully drove growth in the fourth quarter.

  • Comparable store sales increased 3.1%, and were positive across every region. Strength in sales came from everyday basic items across a number of consumable, usable, and edible categories, and hard-line related categories such as livestock and pet, bird, trailers and accessories, hand tools, and livestock equipment, to mention a few.

  • These are the types of products that our customers buy based upon need and seasonal change. They are the core of our business at Tractor Supply, and as indicated on our last earnings call, we believed we could drive these areas of our business in the fourth quarter with the right planning and execution.

  • Throughout the quarter, the team worked diligently to further localize assortments, manage the flow of inventory, and improve the speed of replenishment to our stores. In over 100 Deep South stores, we maintained a spring-summer assortment of lawn and garden products to address year-round consumer demand.

  • In our northern base stores, due to the extended warm weather, we adjusted assortments early in the quarter to capture sales in warm-weather products, while pacing the delivery of cold-weather products. Our vendor base and supply chain were queued to react, and as the weather turned cooler in December, we were able to flow additional winter-related products to our stores to capture sales.

  • We did a lot of listening to both our field team members and our customers in the back half of last year. We know our customers want more access to shop for the products they need, and as a result, we increased the number of products online through our drop ship program, and expanded our buy online, pick up in store program in the latter half of the year.

  • We also know that many of our customers want to interact with our Tractor Supply on a more personalized level. Thus, we accelerated the roll-out of our Member's Club program. Customers continue to be eager to sign up for the program, and enrollment rates continue to exceed our forecast.

  • As more customers sign on to the program, we have seen an increase in our attribution, click-through, and redemption rates. The program was live in over 600 stores at year end, and we plan to complete the roll-out across the chain in the second quarter of 2017.

  • We increased staffing in stores in an effort to improve customer service and sales conversion. In categories such as gifts, toys, footwear, and apparel, where we saw challenges in sales early in the quarter, we kept a watchful eye on inventory, and where necessary, acted appropriately to clear excess inventory to ensure we were well transitioned at year end.

  • Looking forward, we remain confident and committed to driving bottom-line growth through a balanced approach of managing sales, margins, and our operating expenses. We have a number of new products in category resets in the stores for the first half of the year. From a systems and technology standpoint, we continued to execute on our digital priorities to provide the merchandising, customer facing, and logistics capabilities needed to support our growth.

  • With our long-term logistics infrastructure in place now, we will begin construction of our new distribution center in the northeast later this year, and will expand our distribution center in Waverly, Nebraska, as well.

  • Now with respect to Petsense, the Management team has plans to grow the store base by 25 to 30 stores in 2017. I just returned from the Petsense national stores sales manager meetings, where I met many of the Petsense store managers and gained a deeper appreciation of their localized customer focus. I must share with you how excited I continue to be about their opportunities for growth.

  • Petsense has a proven store growth model, and with the addition of a digital component at some point, this will only broaden the offerings to the small town pet customer. Tractor Supply is currently sharing best practices with Petsense, and we look forward to continued growth in their business. In January of this year, we did convert our two original hometown pet stores, and they are now part of the Petsense operation.

  • 2016 was certainly a more challenging year for our Company, but we are not standing still, waiting for the business climate to improve. Instead, we are taking proactive measures to move our business forward, managing those things we can control, and continuing to invest in our future growth.

  • We are a growth Company, and will continue to be a growth Company. We have a solid core business that is focused on a dedicated lifestyle customer who depends upon us for the products they need to live their lifestyle. Over the longer term, our priorities will continue to be focused on our people and their development, enhancing our merchandise offerings, and adding digital capabilities to meet the ever-evolving demands of our customers, while always maintaining our goal of returning value to our shareholders through sustainable growth.

  • As I wrap up, I want to thank the more than 24,000 members of the Tractor Supply family for their continued hard work, dedication, and the level of service they provide to our customers. A big goo-rah to everyone in our stores, our merchandise innovation center, our distribution facilities, and our store support center. All of you have contributed to making Tractor Supply the great Company it is today.

  • As previously announced, our CFO, Tony Crudele will be retiring in March, making this his last earnings call. Tony has been a tremendous partner to me, and he played an integral role in Tractor Supply's growth and success over the past 11 years. I want to extend a heartfelt thank you to Tony for his leadership, his dedication, his stewardship of our culture, his friendship, and his many contributions to Tractor Supply.

  • With that said, I will now turn the call over to Tony one last time for a more detailed commentary on our fourth-quarter financial results. Then Kurt Barton, our incoming CFO, will take us through our initial outlook for 2017.

  • - EVP and CFO

  • Thanks, Greg, and good afternoon, everyone. I want to take a minute to thank Greg for allowing me to be part of the best team in retail, as well as thank all of our dedicated team members that are truly the heart and soul of Tractor Supply, and have made the past 11 years the best of my career. We will be completing the transition at the end of February, so hopefully I will see many of you before then.

  • But I wanted to thank the investment community and our many analysts that have supported the Company and me over the years. Your insights and professionalism have made us a better Company, and I'm very fortunate to have had the opportunity to interact with all of you.

  • Now back to the business at hand. For the quarter ended December 31, 2016, on a consolidated year-over-year basis, comparable store sales increased 3.1%. Net sales increased 16.4%, to $1.92 billion. Net income increased 10.6% to $123.6 million, and EPS increased 14.6% to $0.94 per diluted share.

  • Demand for our core everyday basic items remain steady throughout the quarter. However, demand was limited for winter-related products during the month of October and November due to a warm start to the quarter, combined with an unseasonably warm winter last year, which limited early-season urgency. When cold weather arrived, the consumer responded positively, and we saw a lift in seasonal sales. As a result, sales were the strongest in the month of December, as cold weather drove sales of winter seasonal merchandise such as heating fuel, insulated outerwear, and power equipment.

  • We managed the warmer than normal months of October and November by taking advantage of an extended summer selling season, most significantly in parts of the southeast and Texas, where we maintained a full assortment of summer-related products in response to continued customer demand for seasonal products.

  • As Greg mentioned, we experience strong demand for many of our basic everyday items in both hard-line related areas and [cube], such as livestock and pet category, which generated mid-single-digit comparable-chain-wide sales. These benefits were partially offset by softness in categories such as safes, footwear, gift, and decor.

  • Comparable store sales were positive across all regions. The strongest performance was in the Southeast and West. The performance of the Southeast region was broad-based, and also benefited from the sale of emergency response products related to Hurricane Matthew. We continue to see strength in the Western region as we expand our store base, and gain market awareness and share.

  • Comp transaction count increased for the 35th consecutive quarter, gaining 4% on top of a 0.6% increase last year. Comparable transactions were driven by continued strength of our [Cube] items such as pet and animal food, as well as heating consumables. Average comp ticket decreased by approximately 90 basis points, compared to last year's decline of 190 basis points.

  • Deflation and big-ticket sales decline were the two primary drivers of this quarter's average ticket decrease. Deflation was slightly higher than we anticipated, at approximately 60 basis points, driven principally by livestock feed, bird feed, and lubricant categories.

  • Comparable sales of big-ticket items were down low single digits year over year. Because of the warm start to the quarter, sales of cold-weather-related big-ticket products such as log splitters and stoves were down. These items -- these are items that tend to be purchased earlier in the season, and can be influenced by the weather.

  • As a reminder, the fourth quarter included an extra sales week as part of the Company's 53rd week calendar in 2016. The 53rd week also included one additional comparable store sales day in the quarter. We estimate that additional comp day added approximately 60 basis points to same-store sales in the fourth quarter.

  • The additional week represented 6.2 percentage points of the overall 16.4% sales increase for the quarter, and provided an estimated $0.05 benefit to diluted earnings per share. Petsense store sales are not reflected in same-store sales, as those stores will fall into the store base beginning with the fourth quarter of 2017.

  • Now turning to gross margin, which decreased 35 basis points to 33.7%, compared to no change in the prior year. The merchandise team continued to proactively manage both sales and gross margin during a challenging sales environment. We were sharper on price to drive traffic and create value for the consumer.

  • In certain holiday and discretionary products, we accelerated markdowns earlier to ensure that we ended the season in a clean inventory position. The mix of merchandise negatively impacted gross margin by an estimated 13 basis points. This was driven by the strong sales in Cube product, specifically animal and pet food, bird feed, and heating fuel, which are below-chain-average margin categories, along with softness in higher-margin categories such as footwear, gifts, and decor.

  • Freight was generally flat the prior year. Lower diesel prices, along with lower import costs, were offset by higher in-bound transportation costs, and a greater mix of freight-intensive categories.

  • For the quarter, SG&A including depreciation and amortization, was flat as a percentage of sales at 23.6%. SG&A was impacted by several factors. We benefited from strong expense control from our cost saving programs, along with leverage from the solid comparable store sales growth.

  • We are very pleased with our expense management during the quarter, which resulted in leverage of store occupancy, medical and related payroll costs, as well as other store and store support center costs. We continued to benefit from our LED lighting retrofit initiative, resulting in lower utility and related maintenance costs.

  • As part of our focus on enhancing the customer experience, we allocated more payroll hours to our stores, and invested in additional marketing throughout the quarter, and therefore we experienced de-leverage in both of these expense categories. Additionally, the impact of consolidating the Petsense operations, along with one-time charge related to the acquisition of Petsense, resulted in an incremental 40 basis points to SG&A in the quarter. Incentive compensation did not have a material impact on SG&A in the fourth quarter.

  • Total consolidated SG&A expense grew 16.5% for the prior year. We estimate the 53rd week added approximately 5.9% to the year-over-year SG&A growth for the quarter. Exclusive of the 53rd week, the one-time acquisition and integration costs of about $2.4 million, and the Petsense SG&A expenses, SG&A grew only 6.7% over the prior year.

  • Our effective income tax rate for the quarter was 36%, compared to 35.4% last year. The increase in the rate is principally due to the timing of federal and state tax credits in the prior year.

  • Turning to the balance sheet, at the end of the year we had a cash balance of $53.9 million and $274 million outstanding debt, compared to cash balance of $63.8 million and $150 million outstanding debt at the end of last year. During the fourth quarter under our stock repurchase program, we acquired 1.7 million shares for $116 million. Also during the fourth quarter we acquired Petsense for $145.7 million, funded through cash on hand and revolver debt.

  • Average inventory levels per store for Tractor Supply stores decreased 2.9%. We managed our inventory well in the quarter, and are comfortable with our seasonal inventory as we move into 2017.

  • Capital expenditures for the year were $226 million, compared to $236.5 million last year. We opened up 21 stores and closed one Dell store in the fourth quarter. For the year, we opened 113 stores and closed six Dell stores. The decrease in capital expenditures relates to cycling of the construction of our Southwest distribution center last year, offset in part by a greater mix of retrofit locations for new stores, which generally require renovation capital, and incremental capital to fund our LED lighting retrofit project. Now I'd like to turn the call over to Kurt to discuss our initial outlook for 2017.

  • - SVP and Controller

  • Thanks, Tony, and good afternoon, everyone. We expect consolidated full-year sales to range from $7.22 billion to $7.29 billion. We have forecasted comp sales to range between 2% and 3%. We are estimating EBIT margin to decline by 25 to 40 basis points. We anticipate net income to range from approximately $445 million to $457 million, or $3.44 to $3.52 per diluted share.

  • We expect to open approximately 100 new Tractor Supply stores, with around 45% scheduled to open in the first half of the year. We will continue the transition of our Dell stores, and we expect to close nine Dell stores as we execute our Tractor Supply western expansion plan.

  • We expect to open approximately 25 to 30 Petsense stores, which includes the conversion of the two hometown pet stores to Petsense. All sales from Petsense will be included in non-comp sales through the third quarter of 2017. Additionally, we forecast that our effective tax rate will be in the range of 36.2% to 36.4%.

  • Our adoption of the new accounting rules related to the recognition of incremental tax benefit on stock options exercises is estimated to have approximately 50 basis points favorable impact on the effective tax rate in 2017, and will more than offset the head wind of cycling the benefit from federal and state tax credits in 2016.

  • We are initially targeting capital expenditures of $270 million to $290 million in 2017. The increase over 2016 results principally from the initial development of our northeast distribution center, which is targeted to begin construction in second quarter of 2017, and expected to be completed in the third quarter of 2018, with capital allocated over that time.

  • Other key initiatives we have identified for 2017 include expansion of our distribution center in Waverly, Nebraska; an upgrade to our warehouse management system; completion of the LED lighting retrofit for the remaining 700 stores; and further enhancements to build out our digital and omni-channel capabilities.

  • We plan to continue to make purchases under our share repurchase program as part of our long-term balanced approach to shareholder return. We expect to be in a borrowed position at the end of each quarter, and target the year-end debt position to range between $400 million and $450 million. We anticipate interest expense to be in the $10 million range in FY17. For modeling purposes, we estimate that diluted shares outstanding, inclusive of option grant and share repurchase activity, will be between $129.5 million to $130 million for the full year.

  • Now let me discuss some of the assumptions that helped us form our projections for 2017. Our toughest sales comparison in 2017 will be in Q1, as we have both a strong start to 2016 in January, with extreme cold, followed by an early start to spring, with a warmer than normal March.

  • As a reminder, we believe last year's first quarter sales benefited from some pull-forward of spring sales. As we have emphasized in the past, we believe our business can be more accurately assessed by focusing on the halves, not the quarters, as different weather patterns from year to year can shift the timing of sales between quarters, particularly the first and second quarters.

  • Last year deflation increased slightly and averaged approximately 40 basis points. This year we expect deflation to moderate but continue to be a head wind, ranging between 10 to 30 basis points, with it moderating in the back half of the year.

  • Due to the calendar shift, as well as the timing of Easter, the second quarter and the full year 2017 will have one less comp sales day compared to 2016. We estimate that the extra comp sales day contributed approximately 60 basis points to the fourth quarter of 2016, and 15 basis points to the full year.

  • Let me also refer you to the 2016 comparable store sales table on the last page of our earnings release, as this provides a bridge to the adjustment for the week shift in the calendar. We are targeting a net 25 to 30 basis point increase in consolidated gross margin for the full year. We would expect improvements in gross margin rate to come from the execution of our key gross margin initiatives, including price management, continued strong markdown and inventory management, strategic sourcing, and exclusive brands.

  • We expect those benefits to be partially offset by the following items. Freight expense is expected to be a head wind of approximately 10 basis points this year, with anticipation of higher diesel prices and import shipping costs. We are also estimating de-leverage of 10 basis points from the mix of merchandise, principally from the growth in animal and pet food.

  • With respect to Petsense, as they produced a higher gross margin rate than Tractor Supply stores, we anticipate a slight favorable impact of approximately 10 basis points. In terms of gross margin performance by quarter, we forecast a year-over-year improvement in each of the quarters.

  • With respect to SG&A, including depreciation and amortization, we anticipate SG&A deleverage of approximately 60 to 80 basis points this year. Factors to consider are in 2016 we had a significant decrease in incentive compensation year over year.

  • As our incentive program is based on performance to plan, we would expect that a more normalized incentive compensation for this year would have about 20 basis point impact on SG&A, allocated over the last nine months of the year, as the first quarter of 2016 performance was strong, and had a more normalized incentive cost.

  • We expect payroll and related payroll expenses to de-lever, as we commit to strong customer service levels in our stores, along with cycling favorable medical costs in the prior year. Depreciation expense is expected to grow double digits over the prior year, and will de-lever, resulting from the LED lighting retrofit program, and technology related investments with shorter average lives.

  • This year is a 52-week year, thus fourth quarter will have one less week relative to 2016. In 2016, the additional leverage gained from the 53rd week benefited SG&A in the fourth quarter by approximately 10 basis points, and approximately $0.055 per diluted share. In 2017, we will incur some exit costs to close nine Dell stores, principally in the fourth quarter.

  • We anticipate that Petsense will have a 20 to 25 basis point unfavorable impact on SG&A, due to their high growth model with less mature stores. With respect to SG&A by quarter, we do not anticipate any the quarters to leverage. We believe the first quarter will be the least challenging comparison, as it had a more normalized incentive compensation. As in the past, we will provide more color regarding our expectations for the subsequent period in each quarterly conference call.

  • That concludes our prepared remarks. Operator, we will now turn the call over for questions.

  • Operator

  • (Operator Instructions)

  • Peter Keith, Piper Jaffray.

  • - Analyst

  • Thanks a lot everyone. Good afternoon. Was wondering if you could talk about the demand trends through the quarter? I was particularly interested in, if you saw any inflection or change before and after the election? And also, if there was any change in demand outside of weather? Thank you.

  • - CEO

  • Peter, this is Greg. We did not really see any significant movement before or after the election so I would tell you, no, not much change there. But we did have the favorability of weather as it broke in the latter part of November and December that did help the business, no question. Brought customers in to purchase heating products, cold weather products and the like. A little soft in the first part of the quarter; very strong in the latter part of the quarter.

  • - Analyst

  • Okay, thank you. And then the -- I assume there's no change, but last quarter, there was a discussion around both the energy markets and ag markets which, each, I believe are about 10% of your store base. Maybe could you comment on those for the fourth quarter and how you anticipate those trending in 2017?

  • - CEO

  • Well, first of all, the ag markets are somewhat incidental. I think as we saw the weather change, we would say that more of the impact was weather than it was things happening in the ag markets.

  • Secondly, in Texas and in the energy markets, we saw a slight recovery, but nothing that was that significant yet. We would like to hope that it will continue to improve. But it was very slight.

  • - Analyst

  • Okay, thank you very much. Good luck this year.

  • - CEO

  • Thank you.

  • Operator

  • Seth Sigman, Credit Suisse.

  • - Analyst

  • Thanks. Good afternoon guys. Maybe just to follow-up on that last question. As you think about the cadence for 2017, and you guys gave a lot of color so I appreciate that, but I'm not sure if you could comment on how Q1 has started off specifically, but if we assume Q1 comps are lower, it would imply the rest of year gets back to that high end of the historical range of 3% to 5%.

  • Is that the right way to think about it? And if so, what have you sort of embedded in here as the drivers of that improvement? Thank you.

  • - SVP and Controller

  • Seth, this is Kurt. First, I will point you to the comparable sales table just to kind of recognize the shift in the comps. Q1 was strong last year, and it is a tough comparison, but as we look at the -- as our assumptions for the year, when we look at first and second half, both of the halves falling within the sales range that we gave you.

  • So we anticipate some balance between Q1 and Q2, again, with the second half falling within the range also that we provided for 2017.

  • - Analyst

  • Okay, got it. And then a separate topic on some of the payroll investments that you made in the fourth quarter and are expecting to make in 2017. Can you elaborate on those changes, and what prompted you to go down this path? Clearly, service has always been a strong point here, but just curious what's changing on that front? Thanks.

  • - CEO

  • Seth, this is Greg. What I would tell you is that we were listening to our customers and our team members. We track our customer service scores very closely, and we noticed in the early part of the year, our scores were not as healthy as we would have liked. And John Ordus and I -- John runs all of our stores organization, sat down and we said we're going to protect payroll in the fourth quarter.

  • We're going to make sure that payroll is projected. And we believe that, that was also part of the sales improvement that we had. Team members on the floor, able to assist customers and give that traditional legendary service that we always talk about. So it was a conscious decision. I believe it paid off well, and as we are looking at payroll for 2017, we will look to make similar adjustments as we go through the year.

  • - Analyst

  • Does it at all change how you guys think about the ability to get leverage going forward? What type of comp needed?

  • - CEO

  • That's always taken into consideration. The plan, the payroll plan is, we believe the way we've got laid out for 2017 is more than adequate to play back to what we've got planned quarter by quarter in our sales comps. But if we start to see an acceleration of sales, we will -- John and I have agreed we're going to start adding more payroll.

  • If we see sales retracting a bit, we're going to hold payroll because we don't believe in taking payroll out of stores and affecting the things that are closest to the customer can pay any big benefit. We will take cost out someplace else out in the Company.

  • - Analyst

  • Okay, great. Thanks very much.

  • Operator

  • Peter Benedict, Robert Baird.

  • - Analyst

  • Thanks for taking the question. Congrats, Tony. We will certainly miss you, but -- and welcome Kurt. Steve, could you talk maybe a little bit about the first half reset? I think Greg mentioned some things that were on top from a merchandising perspective. What can we expect to see and what do you think is going to the biggest drivers this year in terms of merchandising?

  • - President,CMO and Chief Merchandising Officer

  • Good question. This is one of the things that's really helped fuel our growth in the past and it's really a point of differentiation for us. I'd frame it up in a couple of ways here. First, I would talk about the new products. And when you talk about new products, we've got two or three events that are planned for the center court that are going to be fairly significant.

  • Things in the garden event, and our check days event as well as what we're doing with outdoor sports will add hundreds of new items to this treasure hunt experience that our customers have come to rely on us for. In addition to that, I would tell you that one of the key resets that we will be looking at and we're executing it right now in our stores, is our stores aren't getting any bigger.

  • That said, using our air rights is something that we're going to take advantage of. We've got 1,000 stores today that are executing a program on the right side of our store, mainly in a key area of our business, that being pet and in some of the C.U.E. areas. And we're going to take the beams from 72 inches up to 84 inches, which will give us between 20 and 24 linear feet to bring in new products and to help fuel the continued growth that we're seeing in that side of our business.

  • And then the last thing I would tell you is that we are a Company that, and you've heard us say this in the past, that believes in test and learn. I'm going to change it to test and roll, not to confuse you here, but we've tested a number of programs and we're rolling a bunch of these programs out to more stores.

  • I'll give you three quick examples. Carhartt, we're expanding our assortments and the look of the layouts in a couple hundred stores. We will be expanding a hay program and forage program into another couple of hundred stores and we're seeing success in the stores that have brought in the new mug shops, which is premium rubber footwear.

  • And those vignettes will be going into a couple hundred stores. That's just a few to name. There is plenty more on the docket, but I would tell you that we are excited about the changes that are going to be happening to the inside of the box.

  • - Analyst

  • That's helpful. Thank you. And then just somewhat related, a little bit on private label, where you -- it's already north of 30% here. But where do you think you can lean further into that and how does that play into your thinking about how your merchandise online and kind of keep this business a little more insulated from some online risk of disintermediation there? Thank you.

  • - President,CMO and Chief Merchandising Officer

  • It's a great point. So it's -- we're very fortunate that 10 years or so ago, we started really focusing on, what we call, exclusive brands. And we have seen nice growth there, and I will tell you, 4health, which is our store brand for pet food, continues to take market share, we believe, and it continues to grow, which keeps us somewhat insulated.

  • This coming year, what you will see an expansion of that program. Originally, it started off with basic ingredients. Then we went to grain free, and now we're going to be adding a line that is really targeted nutrition, supporting our customers that own cats and dogs that might have needs that are around sensitive skin, sensitive stomach, weight management, things that we weren't able to support before with our own exclusive brands.

  • Another great example would be our DuMor line of livestock feed. Last year, we upgraded the nutrition around our equine segment. And we're going to be rolling out organic chicken food within our own line of exclusive brand this coming year. And then the last one I would note and I'd like to give you all examples because they are somewhat tangible is that we're taking what we have had in electric fencing and converting that entire aisle to a control brand which will roll into an exclusive brand.

  • We will be the only ones who have it. It will be called American Farmworks. And that reset is taking place as we now speak. So a lot of exciting things on the exclusive brand front, not only will they help differentiate us, keep us a little more insulated, they also come with a little better margin and value to the consumer.

  • - Analyst

  • Terrific. Thanks very much.

  • Operator

  • Simeon Gutman, Morgan Stanley.

  • - Analyst

  • Congratulations, Tony. I will see you in February but figured your last call. Just to first follow-up on the cadence. I think Seth asked this earlier, Kurt. You mentioned that you think the halves actually may be, I thought, pretty similar. There is a tough compare in Q1. I guess some were thinking it could be negative. I know you're not guiding specifically -- I don't know -- I don't think you were trying to imply that it wouldn't be, but that it would just even out.

  • And then thinking about the fourth quarter, I think you're encouraging us to look at the adjustments in the release, meaning the fourth quarter compare is actually a little tougher based on the adjustments. And then can you tell us within that, is Petsense very material to the Q4 comp, meaning how much should it add by next year's fourth quarter?

  • - SVP and Controller

  • Sure. Starting with the first question on the first half and first quarter. Yes, I would say that we're not indicating that Q1 is that strong of a headwind. It is a challenge to us, and I would encourage you to look at it as a half between Q1 and Q2 and that there could be some challenges, just all -- March is the one month that is the biggest month that is impactful for Q1. And I would say that for Q1, we would expect it to be below our target range of -- that we stated of 2% to 3%.

  • In fourth quarter, we do recognize that it does have a strong comp. We're also considering, as Greg mentioned, that we did see a soft October, November with the warm weather. So for a number of reasons, we still see strength in our opportunities in Q4 and the back half. Petsense, not material, and I would say the comping them in the -- which would be only the fourth quarter, they would introduce as a comp, would not be a significant factor.

  • - Analyst

  • Okay. And then my follow up. This is a question I think asked of Greg earlier, and I will put it in this way. I don't if the answer is going to be any different, but if we look at the spread in performance between, let's say, the healthier and the impacted markets, whatever the causes of those impacted markets, it sounds like the business improved maybe because some of the healthier markets got stronger, but not necessarily the weaker markets stabilized, or got better. I don't know if that is fair? If you can just clarify, please.

  • - CEO

  • Simeon, Greg. I would tell you that it was very similar. I wouldn't categorize that the markets that were healthy were healthier and the markets that were difficult were more difficult. We saw a little bit of bottoming effect, I guess, earlier and maybe the third and fourth quarter, we started to see little improvement in the energy markets.

  • But in general, the rest of the markets were performing similarly, honestly, from quarter to quarter. So the big culprit was what we talked about. You had energy markets, that had an impact. Most people continue to forget about deflation, but deflation is a serious component when it comes to a lot of the products that we sell.

  • When we're selling a bag of bird seed a year ago at $20 a bag and this year, it's at $14. That is tough to offset. We did have a little bit of drag, I would say, with weather early, but that came back in December. So no, not a lot of movement. Simeon, really, not a lot of movement.

  • - Analyst

  • Okay, thank you.

  • Operator

  • Michael Lasser, UBS.

  • - Analyst

  • Good evening. Thanks for taking my question. It's simple, is 2% to 3% the right long-run comp growth to think about for the business now?

  • - SVP and Controller

  • Michael, this is Kurt. We're giving guidance for 2017, and as we have seen the trends and the headwinds we had in 2016, we have explained the challenges that we see for 2017. We're not giving more guidance necessarily for years beyond 2017. We still see us as a growth company and a lot of opportunities, so in regards to beyond 2017, we still feel confident with the target ranges that we have given for Tractor Supply.

  • - Analyst

  • Okay. My second question is, Greg, you mentioned some increased promotions in the fourth quarter, some increased labor that ends in favorable weather, so to what extent did your internal initiatives drive the comp? And to what extent was it the external environment that drove the comp? Again, this is just in an effort to try and understand what the long --

  • - CEO

  • Great question, Mike. The one thing I can tell you is we didn't buy comps. Comps came because of the fact that we had the right products and we were able to react to the business as that weather broke and I would tell you that the promotional cadence was slightly more, but nothing extreme, and we -- you know us, we don't believe in buying sales.

  • We like to run a good, steady business. And we reacted when we saw some soft performance in some categories. I think the team reacted and started either being a little bit more aggressive in those categories or taking some earlier markdowns to make sure that we came out of the season clean. But other than that, it wasn't anything heroic that we did.

  • - Analyst

  • Okay. Thank you so much.

  • Operator

  • Dan Wewer, Raymond James.

  • - Analyst

  • Thanks. Greg, I wanted to talk about the decision to slow the rate of new store openings from 113 in its last year to 100 in 2017 and I guess you'll have more flexibility to adjust the store openings the following year, but thinking what is the right annual number, let's say, after 2017?

  • - CEO

  • Good question, Dan. We had said a few years ago that the ultimate number would be 120-ish if we could find all our locations, get all the leases cured, and we had enough people in the pipeline to be able to fill that. And we have tried year after year, and the best we could come was, I think, about 116 a few years ago and then we started dropping back into that 107 to 113, 114 number.

  • We picked the 100 number as the bottom and we said, listen, at least 100 stores. We know we can open those, and it gives us a little bit of room because in some categories, when you look at certain parts of the country, for example, the Northeast. One of the reasons that we are building that new distribution center is because there is continued growth opportunities there but we can't get to those until we can service those. No different than what's happening in the West.

  • We could not get to some of those opportunities until we opened Casa Grande. So that's probably more of the factor than anything else. And I'll also tell you, I don't know of another retailer that is opening 100 stores a year right now. The number settled there at 100, but it will be 100, maybe a few more than 100, depending upon when we can find the locations and of course, getting that new distribution center opened in the Northeast is going to be key for us.

  • - Analyst

  • Okay thanks. And then just as a follow-up, looking at the operating margin rate forecasted to drop a bit in 2017, do you think that we have seen operating margin having peaked, just this meteoric increase the last seven years. And I know you're forecasting gross margin rates to grow, but are you at the point now where you believe it's probably best to reinvest savings back into the business to grow share rather than trying to grow operating margin rate?

  • - SVP and Controller

  • Dan, it's a great question about balance. We always talk about the business, balancing sales, margin, and how we handle inventories. I don't think that we are at the peak of our operating margin. I think that we've seen some headwinds in the last year to 18 months. As we clear through those headwinds, I think we will have more confidence in saying beyond that point, are we at that number or is there still a little bit more room for growth.

  • But I think we're optimistic. There's still some more room for growth. We know some of the efficiencies that we have yet to gain inside the Company, whether it be through supply chain, it be through how we're running our business with technology.

  • And I think we need a little bit more time as we get through this curve of headwinds before I think we would give you any affirmative answer as to we think operating margin has either leveled off or there could be any more growth.

  • - Analyst

  • You think capital expenditures are peaking this year at $280 million, $290 million, and then after the DCs are completed, it drops or is this the new norm?

  • - SVP and Controller

  • I think that number could come down a little bit over time. I think we're -- it's a healthy number this year. We have not hit the number we forecasted over the last several years. There's lots of things that come into play with capital. As you know, as you get into the scenario of spending for either building a building, or retrofitting stores with new lighting and such. But no, I think we're in the range and we will be there for at least the next year or two.

  • - Analyst

  • Okay great. Thank you.

  • Operator

  • Chris Horvers, JPMorgan.

  • - Analyst

  • Thanks. Good evening. Just wanted to understand the comp day in the fourth quarter lapping that 60 basis points versus the second quarter. So as we look at that table, which clearly lays out a shift making 1Q look a lot less daunting, but as you think about the second quarter, is that -- are we losing 100 basis points, 120 basis points because it's in -- you are lapping a Sunday as Easter hops into the second quarter? And then do we have to take the 60 basis point out as we lap in the fourth quarter as well?

  • - SVP and Controller

  • Chris, there's a number of variables in that calculation, as to the timing of Easter and the volume in second quarter. We mentioned the 60 basis points impact in the fourth quarter as a point of reference to the value of the day. And our calculation would tell you that the value for the lost day in the second quarter is similar.

  • So you will have that one headwind of 60 basis points in the second quarter. But there is a number of variables in regards to what day and what impact we get to the day subsequent to Easter after that. So best reference is 60 basis point impact on that day for the quarter.

  • - Analyst

  • And then, is there an actual 60 basis point headwind in the fourth quarter or is that just -- that was 2016 and that's gone?

  • - SVP and Controller

  • Right. That's 2016. That's gone.

  • - Analyst

  • Okay. Understood. And then, my follow-up question is, Greg, you talked about ag markets being, I guess, very small relative to your prior perception. So could you expand on that? How are you thinking about ag markets as a headwind as you face 2017 and in retrospect, do you think ag markets was worth any discussion at all, frankly?

  • - CEO

  • Frankly, I think we -- it's not worth the discussion. As we've learned more, it was more of a weather effect than it was anything else. I think we need to focus our efforts around what's happening in energy markets, and then as I said in my comments, maneuvering around some of the weather, I will call it, conditions and things that we can only affect through reaction.

  • We can't plan for that. I can't plan whether they will or won't be cold weather. I can't plan whether it will be warm or cold or rain or whatever. So I think that's the part of our Company that sometimes I think people forget how nimble we are and how we can, with our logistics and distribution network today, really manage our inventories well, move inventory around as it's coming into the system, and take advantage of being able to react fast and move sales.

  • But I think I'd like to focus on the things that I think are more challenging and that's the energy markets and then just how we manage weather and then on a macro level, don't forget about deflation. Deflation is a factor. And we're -- it's somewhat flat, I guess, to maybe slightly up as we go into this year, but it was a factor of what, I think about 40 basis points last year.

  • So these are things we deal with. These are sometimes things that we don't talk about, but I'm convinced that we've got a good handle on the business, and the ag market thing is not worth really talking about.

  • - Analyst

  • Thanks very much.

  • Operator

  • Steven Forbes, Guggenheim Securities.

  • - Analyst

  • Good afternoon.

  • - CEO

  • Good afternoon.

  • - Analyst

  • I want to start with your relationship with Revionics, when you consider the current consumer spending environment, has your view of the Company's relationship with Revionics changed, maybe as it relates to the importance of the different modules? I know you've spoken in the past about price being most important but you clearly mentioned promotional activity within the release, so can you just update us on where you are with the relationship and how you view it over the next few years?

  • - President,CMO and Chief Merchandising Officer

  • Sure. Steven, this is Steve. I would tell you that we've got a solid relationship with the folks at Revionics. As a matter of fact, we renewed our contract; it was a year ago. Today, we are using two of their promotional tools or their pricing tools that being basic price op as well as clearance.

  • As we move forward, we will be doing more due diligence around what promotional optimization looks like. What their tool looks like and others, but right now, we are not at a point in making that decision but we do recognize it's out there and that is something we will be talking about for the future.

  • - Analyst

  • And then, as a follow up, as it relates to the balance sheet, as I sit here and think about just how important you are to your suppliers and then look at the 35% to 40% payable-to- inventory ratio, I would imagine that this ratio is much higher within the C.U.E. category, and I guess lower within the more discretionary categories. Is that fair and then how do you think about it as an opportunity if it is one over the next few years? And if you could touch on it, how big of an opportunity may it be?

  • - SVP and Controller

  • Sure. That's a fair assessment. And we saw some improvement in the finance inventory this quarter. But I would say there was just a few small favorable impacts there. We are focused on it. We will be focused on it. We've got a number of things to address in that category, but that is an area over the next couple of years, I think, we can make some movement.

  • - President,CMO and Chief Merchandising Officer

  • Steve, the other thing I would mention -- this is Steve, just to kind of cap that as well. There's a variety of tools that we work with our vendors. And there's gives and takes. This is certainly one of the negotiables along with many others. I would tell you that where we have been able to make headway with our vendors may not necessarily be on this one line.

  • If you look at the last year or so, our sales, top-line sales hasn't been that strong. We had carried some inventory over a year ago. It is something that's on the docket to look at, but again, it goes back to a give-and-take. And what do we want to really work with our vendors on to drive for the future? So appreciate you bringing it up. It is in the consideration set and we will look at it.

  • - Analyst

  • Thank you.

  • Operator

  • Matthew McClintock, Barclays.

  • - Analyst

  • Good afternoon everyone. And Tony, best wishes to you.

  • - EVP and CFO

  • Thank you.

  • - Analyst

  • I was wondering if we talk about ticket for a second. Greg, you talked a little bit about the deflationary aspect on your business. But as I think broader, bigger picture, what's it going to take to get ticket -- return ticket back to positive maybe accelerating, an accelerating trend? And is that more just having a recovery in the energy markets, the ag markets or is that more maybe having some inflation in some of your core inputs? Thanks.

  • - President,CMO and Chief Merchandising Officer

  • Matthew, this is Steve. There is a difference between big ticket and average ticket, and if you talk about the bigger ticket products that we've got in our stores, we've had some headwinds over the last several years, and one of those headwinds and we've publicly stated it is safes. That business has been declining for us, and so we're kind of fighting an uphill battle in that category as well as a few others.

  • What I can tell you is I don't believe it's the fact that the customer still willing to spend given the right opportunity and the right product. And if you look at our business, the last three of the last four quarters, we've seen a decline in big ticket. Now that said, we're not giving up on big ticket and in talking with the team, we are resetting this coming year our commercial Zero Turn Rollers, which is under the Bad Boy brand.

  • And we believe there's going to be some life in that business for us as we move forward. In addition to that, they have got a $6,000 unit and today, it's been successful in a couple hundred of our stores and we're going to expand that to more stores. We're looking at testing Kawasaki engines in OPE in a couple markets to see, again, if customers willing to spend, given a reason to do so.

  • We're making traction in UTVs and you're going to see us roll-out an $8,000 UTV to more stores, not the chain because we recognize there is some local needs here, and then the last one I'd leave you with just because I do think it goes back to who and what we're about, and that is the trailer business for us.

  • It's a good business and customers have relied on us as a destination for that category. And this coming year, we are going to be testing a dual-axle trailer, again, with a retail of $2,000, in about 100 of our stores.

  • So my point there is that, while we've seen some softness in big ticket, some of it could be oil, some of it could be safes. We're not giving up on it. We do believe there's a market there. We've just got to give the customers a reason to buy from us.

  • - Analyst

  • Thank you very much.

  • Operator

  • Brian Nagel, Oppenheimer.

  • - Analyst

  • Good afternoon.

  • - CEO

  • Brian.

  • - Analyst

  • Wanted to focus back on the fourth quarter. You've been talking a lot about questions already on this but can you think there's a better handle on how much stronger December was than the first two months in the period as the weather turned and then second question I have on that is, this is more qualitative I assume but as the weather turned, we may be got this first wave of maybe more normal weather in a while, did the consumer react as you would expect or was there still -- did you still see indications there may be some hesitation as the consumer -- as the weather turned?

  • - CEO

  • Brian, this is Greg. I will talk to consumer reaction here. Yes, December was a stronger of the three months in the quarter. No question. As the weather became more normalized, the consumer came back into the store, spending in the categories that we would traditionally find them spending in. Cold weather products, heating product, heating fuels and so on and so forth.

  • There was -- we felt there was pent-up demand, and we found that clearly there was and December proved that to be the case. So more normalized, I'm not sure what normal might be any more because there's been so much fluctuation, but it was a good indication that our consumers were willing to spend with us and traffic our stores when that need or that demand was created.

  • - SVP and Controller

  • Brian, this is Kurt. (multiple speakers) I was going to reiterate that as we said, December was the strongest, and October and November, weakest. And the comp sales were weakest in the beginning of the quarter, strongest in December. And that's about the detail we can give you on that.

  • - Analyst

  • Got it. Then maybe a follow-up, Greg, in your prepared comments, you talk a lot about what I think I heard you say is that Tractor Supply does a much better job of being nimble around this weather and almost like a localized new stores. How much different was that effort this year than it had been in prior years?

  • - CEO

  • Well, let's -- I think we've been working this for a number of years. I think Steve would tell you that there's never -- we haven't had two years the same in some time. I was making this comment earlier that it used to be we could pretty much pinpoint when fall would start, winter would start, spring would start, summer would start. Now the seasons continue to lap over and move around and such and so we had to have a supply chain that was more nimble.

  • So is it unusual to last year, warm weather goods sold in the south, cold weather goods sold in the north, we've been able to work in our assortments around that over time. And I think we've learned that the consumer is going to be driven by demand.

  • So if it is warm outside, there's going to be certain demand for certain products; if it's cooler and colder, demand for other products. We're able to do that to address that today far better than we could in the past.

  • - Analyst

  • Thank you.

  • Operator

  • Stephen Tanal, Goldman Sachs.

  • - Analyst

  • Thanks a lot guys for a tons of detail. Most -- a lot of it's been answered and helpful but I guess I just wanted to confirm. It sounds like you are reiterating that you feel comfortable in the mid-teens EPS guide long-term target. Is that the intention?

  • - CEO

  • Well, here is what I'm going to tell you. I think on a longer term approach, we know that in a shorter term due to some factors, we're going to be a little bit challenged to get back to that 3% to 5% comps and mid-teens EPS. But I do believe with all the things that we're doing as a Company, and the things that we're seeing from our customer, we're still finding positive transaction counts.

  • We are opening 100-plus stores on the TSC side; 30-some odd stores on the Petsense side. We're expanding our digital footprint and adding more and more capabilities there and that particular online business is growing exponentially to what we're seeing in the four-wall.

  • Mix of products. Steve talked about all the things that he's doing to renew the product mix and that's what drives our business. Neighbor's Club, bringing in the new CRM program. Honestly, I could go on and on about all the things that we're doing to enhance, improve and drive the business. So it is our belief that for the longer term, we should be able to get back to those 3% to 5% comps and if it's not mid-teens EPS, it's going to be at least low double-digit EPS.

  • - Analyst

  • Got it; understood. And just thinking about Petsense, I know you guys have framed it as relatively immaterial. What is in the guide in terms of EPS for Petsense. Is that something we should be modeling in or thinking about, and then if I could just sneak one in, the loyalty program sounds pretty exciting. If you tell us how different traffic trends may be where in some of those markets versus the ones that you have yet to get the program, that would be helpful, too.

  • - SVP and Controller

  • Sure, Stephen, this is Kurt. Petsense, net of the margin and the SG&A impact that we mentioned in our assumptions, I would say bottom line, they are not material to net income. They will not impact either favorably or unfavorably operating income.

  • - Analyst

  • Okay.

  • - President,CMO and Chief Merchandising Officer

  • Stephen, I would say on the loyalty program, our Neighbor's Club, as we call it, again, it's still fairly confined. We just rolled out another couple hundred stores. We're up to 600 stores now total. A couple tidbits that I will share with you and that is membership rate is growing. As Greg said, it's exceeding our expectation. Here very shortly, we will exceed one million members to the program.

  • I thought I would share that with you all; that's going to be our first milestone en route to many more millions. The exciting thing about the program is that 80% of the folks that are signed up for the program, they are new to our email database. So you can only imagine the amount of communication now that we are able to do that we didn't have prior to before.

  • Greg talked about the click-throughs and the redemption rates and everything else being higher, and it really giving us an opportunity to personalize our communication. What I will say is, until we scale and we cycle a full year, traffic counts in some of the other metrics, we are a little hesitant to go too much detail there because I don't know if some of that is weather because we're doing is geographically, or not.

  • And so, rather than trying to confuse matters, I would just ask that, that you understand that we wouldn't be rolling it out if we didn't think there was a lot of opportunity in front of us. So I will leave you with that.

  • - Analyst

  • For sure. All right. Thanks a lot guys.

  • Operator

  • Scott Mushkin, Wolfe Research.

  • - Analyst

  • Hey guys. Thanks for taking my questions. So just wanted to make sure I know we've spent a lot on long-term outlook algorithms so just a housekeeping item. Are you guys going to update your thoughts on the long-term ranges at the Analyst Day?

  • - SVP and Controller

  • Scott, this is Kurt. We will certainly address our long-term outlook at Analyst Day at this point. I expect to provide more details and reaffirm what our expectations are for 2017, and then give some short-term plans as well as what we expect it takes to get to those long-term target range. So at this point, we are not changing, but yet reaffirming our long-term guidance.

  • - Analyst

  • Okay. But it will be a topic of discussion at the Analyst Day?

  • - SVP and Controller

  • Yes.

  • - Analyst

  • Okay, great. Then my second question is, in regards to overlap with your merchandising online, what do you think the percentage of what you guys sell is available online and then where do you think your price vis-a-vis online with whatever is available?

  • - President,CMO and Chief Merchandising Officer

  • Scott, this is Steve. We spent a lot of time looking at what's happening out there in the digital space, and we're not so naive. If you read in the headlines to realize that there is intrusion of online in a lot of brick-and-mortar. That said, we have done a few things here to do our best to insulate ourselves and we think that the model itself is somewhat unique.

  • One is the customers that we cater to; two, is the stuff we have inside the box such as big bag feed, things that are very difficult to ship that last mile, where there's not a lot of margin in it. And Tractor Supply plays in a lot of that space. A third of our business is also in exclusive brands, and it's one of the things we've worked really hard at just to develop those brands so our customers know they can only come to us to get it.

  • Now, there are like products, I think with any brick-and-mortar that you're going to find online. So a shirt is a shirt and you can buy a shirt; it depends on what you want, what brand you want; what you're willing to pay for it.

  • In terms of pricing, I would say that we're relatively competitive. And we are not seeing any erosion in the categories that I would be the most concerned with in terms of driving C.U.E. products and we talked about that at the opening here.

  • - Analyst

  • Okay, great. That's it for me and obviously, congratulations to both Tony and Kurt. See you guys on the 21st.

  • - EVP and CFO

  • Thanks.

  • Operator

  • Ben Bienvenu, Stephens Incorporated.

  • - Analyst

  • Thanks. Good afternoon. Steve, you had alluded to some of the additions you guys are making your private label in feed category on DuMor and 4health. I'm curious; as you look at the broader livestock and pet category as a percentage of sales, where do you think you -- we are in that timeline of penetration on the overall business?

  • - President,CMO and Chief Merchandising Officer

  • It's an interesting question. I have been fortunate enough to be with the Company for -- this is my 19th year, and I think we've probably been asked that question for 17 of the 19, and it's the last 17 we've been asked. Every year, I go back to this. I do believe there is still long-term potential for us for a couple of reasons. One, we are a consolidator in the markets that we go into and the markets that we serve.

  • And talking to a lot of our key suppliers that are in the livestock feed business, they would tell you that there's a lot of generational transfer happening right now, and that we continue to pick up market share in the markets we serve, and I think that's one thing that makes us very unique. I would also tell you that we don't own 100% of the market in things like pet food or pet supplies.

  • As a matter of fact, we own a very small portion of the overall total that's being sold out there right now. So I still believe there's upside and opportunity there, and as we continue to expand and grow, our 4health business and it becomes a bigger and bigger portion of our overall total, it continues to insulate us and adds value to those folks, quite frankly, that lives the out-here lifestyle.

  • So I still see upside and I still see momentum. Those are just two of the categories and there's plenty of other C.U.E. categories that do make us very unique that we are continuing to drive share in.

  • - Analyst

  • That's great. And then, Greg, I think in your opening comments, you made some commentary on the drop-ship program, extending additional products to that program, buy online, pick-up in store. Could you just provide a little bit of, even if it's anecdotal, some of the progress that you are seeing in those initiatives?

  • - President,CMO and Chief Merchandising Officer

  • Yes, I will take that one. This is Steve again. I would tell you that we are looking at the digital space as a real opportunity for Tractor. I know there's a lot of folks out there that are trying to find defense to what's happening. And I would tell you, there's good reason for many of them, including Tractor to be constantly looking over our shoulder and building our own business.

  • We've made great strides I think in the digital space over the last couple of years, but we still have more opportunity and more momentum. In terms of things like buy online and pick-up in store, we rolled that out last fall. And we are now in 900 stores, and I would tell you that we had to have no national marketing. The only marketing we've done is on our website and in the inside of our stores.

  • And our customers have responded very favorably. And they are using this now, this tool, and I think that it sets us apart from a lot of other farm and ranch chains and we continue to see that as a growth opportunity and by mid next year, or mid this year, I should say, we will have that fully functional chain-wide and we'll be able to really do a blast nationally.

  • The other thing I would tell you is that our customers use our site for a variety of reasons, and our web business this last year, we're up 20%, which is exciting. And the other exciting thing is our store locator activity was up over 20%. So not only are customers finding us through the site, but they are actually many new customers using that store locator to come into our brick-and-mortar space.

  • Our sales online continue to grow, while they're still less than 1% of our sales, we are very encouraged with the growth rate that we're seeing. We doubled the amount of drop-ship vendors we had from year over year. We've got 75,000-plus SKUs now that you're -- we have access to online compared to about 15,000 to 20,000 inside the store.

  • And what's also exciting is about half of our sales online are from products that you can't find in one of our stores. So we see that as a growth opportunity for incremental comp store sales as we continue to expand that out. So that's kind of an overview and update, and I would tell you that our customers are responding very favorably to what we have to offer them.

  • - Analyst

  • Thanks so much and best of luck.

  • Operator

  • Chuck Cerankosky, Northcoast Research.

  • - Analyst

  • Good afternoon, everyone. Looking at the item you mentioned about acquisition costs in the fourth quarter, is that worth breaking out? Can you give us what that was?

  • - SVP and Controller

  • Chuck, I think Tony mentioned that in his script at -- for the fourth quarter, the fourth quarter was about $2.5 million pre-tax in there. There was other costs that were absorbed prior to the fourth quarter, but that was your Q4 impact.

  • - Analyst

  • Already, great. Now switching to store openings, Greg, you mentioned that sometimes it's just difficult to get the number of people to man the stores when they open. Do you have that same problem or anticipate it as the Petsense stores open? And is this going to be an ongoing sharing of the ability to get a full complement of Tractor Supply stores opened alongside of the Petsense units?

  • - CEO

  • Chuck, I think you misunderstood me. We do not have a problem finding people, capable people and training them to get stores open. So my apologies if you misheard that. What I said was that we could open up to 120 Tractor Supplies because we have a pipeline of people to do that.

  • I would also tell you that in the Petsense side of the business, now that I've spent some time with Steve Neibergall and the team, they also have a fairly robust, I will call it, supply chain of people in the works. Petsense is a much smaller staffed store than Tractor Supply.

  • So it's not as demanding on finding the number of heads of people, but no different than Tractor Supply. They are being very careful with that making sure that they put qualified, well-trained store managers into those stores as they ramp their growth.

  • - Analyst

  • Okay, thank you on that. Steve, what are some of the outdoor sports SKUs you might be expanding into this year?

  • - President,CMO and Chief Merchandising Officer

  • No, great comment. We expanded our animal program in Q4 to up to 200 stores now, and we're still trying to get a good read on it. I say that because we had some in-stock issues during the third quarter on that program so it's hard to get a good measurement on it. I can tell you even though we had some challenges there, we still think that there is some potential there for further expansion.

  • Anything that has to do with kayaks, fishing kayaks, unique differentiated kayaks, things around deer feeding and watching, all those categories seem to be performing very well for us. Now that said, there are some categories in the program today haven't been performed and we'll be continuing to cull those out.

  • I think we've got three or four different outdoor sports tests going on right now across the country to try to find which tests seem to make the most sense for us as we move forward. And we're going to watch it very closely and continue to evolve and refine that program as we move forward.

  • - Analyst

  • Thank you.

  • Operator

  • Alan Rifkin, BTIG.

  • - Analyst

  • Thank you. So with respect to your expansion of the 100 stores in 2017, I was wondering if relative, as you look at the expansion in the West, is there a disproportionate number of the 100 new stores in 2017 coming in the West compared to where we were in 2016? And if that is the case, is that having any effect as to why you read the margins will lever by 25 to 40 basis points? Thank you.

  • - CEO

  • Alan, the answer is no. It's a very well-balanced portfolio stores across. The only reason we had a little bit a disproportionate openings in the West a few years ago was to get that distribution center up, and we needed about 125 stores minimum. And now that, that was completed, now it's a good balance mix across.

  • - Analyst

  • Okay. My follow-up, if I may, Greg, so it appears, if you look at your trends over the last couple of years, that your stores in the oil patch community came back quicker. There was less of a lag period from an oil has rebounded versus when oil was sinking and you kind of held in there with your comps better. What would be your best guess as to why that anomaly is apparently so?

  • - CEO

  • There's a number of things that happened in the oil patch. It's not just the fact that people are working or not working, there's also other things that affect this consumer that lives this lifestyle. For example, most of them have large animals. Some of them have cattle.

  • Things like that, that get affected when their loss of income or lowered income comes into play, and so, they seem to either sell off the cattle and they will have less need for certain products that we sold them, or the fact that they had certain projects that they were going to be like a large fencing project and that didn't materialize because guess what, didn't have the extra cash.

  • So my comment on that is, I can't say that it's -- they bounce back any faster. I would say that it's been very slow so far from what I'm seeing in the energy markets. We just have to kind of wait and see.

  • - Analyst

  • Okay thank you very much. Tony, best of luck to you in the future.

  • - EVP and CFO

  • Thank you.

  • Operator

  • Seth Basham, Wedbush Securities.

  • - Analyst

  • Thanks a lot and good evening. My question is around ticket versus traffic in 2017. Apologize if I missed any comments here but when you look at the comp guidance of 2% to 3%, how much of that is traffic versus ticket?

  • - President,CMO and Chief Merchandising Officer

  • This is Steve. I will start. I would tell you that if you looked over the last several years, what's driven our comp is more traffic than it has been ticket. And while we're making an effort to try to gain the other side of the ledger of the ticket side, as I mentioned earlier, more sales around some of the bigger-than-average ticket, I would still tell you that traffic has been one of those things that Tractor Supply has been very fortunate with.

  • And that's, if you look at the C.U.E. categories, the strategy around a lot of that, that's what's driven itself. If you're asking me and I was laying out what next year looked like, I would say I would lean on traffic more than I would on ticket.

  • - Analyst

  • Overall, thinking about it, you have a little bit less deflation forecasted, and I assume you're thinking big ticket won't be as big a drag, so I'd suggest you could see a positive contribution to comp ticket in 2017?

  • - CEO

  • That would be fantastic. If you can make that happen for us, I would support that. I can't -- I would be uncomfortable telling you I think that's what would happen just based on what the history has done. It's not that we have given up on ticket, we're average ticket, there is still some headwind there, but I will tell you that I feel traffic is one of the things that we continue to see and I think a lot of what we're doing with Neighbor's Club and buy online and pick-up in stores continue to drive that. So again, I wouldn't give up on ticket or average ticket, and if it happens, fantastic. We're going to put a strategy around driving it, but I would still lean more towards the traffic side of the ledger.

  • - Analyst

  • Great. Thanks and my follow up is just around marketing. Can you talk about your marketing mix? How that shifted and any significant changes that you're planning for 2017?

  • - President,CMO and Chief Merchandising Officer

  • In Q4, one of the things that we have really been transitioning to is taking what has been traditional marketing and moving it into the digital space. We still recognize that our customers use newspapers, and they still view things the old way, so to speak. So we've been slow to transition, but we are transitioning.

  • In Q4, specifically, we did increase distribution in a couple of our circulars, and I think Greg had mentioned slightly more promotional but what we were able to do is get more of exposure out there for the circulars that we did do. As you look into 2017, I think you will continue to see an evolution of where we're putting our marketing dollars. We will be spending more those dollars on things that are more digital.

  • We will be taking advantage of our Neighbor's Club program as we continue to scale that out and talking to our consumers. And we will continue to evolve based on what they are wanting from us, and we can measure that through the response rates in a lot of what we do. So we've always said the customer drives where we go, and in this case, we are going to get in the back seat and let them take us for a ride.

  • - Analyst

  • Very good. Thanks a lot, guys, and good luck.

  • Operator

  • Adam Sindler, Deutsche Bank.

  • - Analyst

  • Thank you so much. Tony, my congratulations as well. Enjoy the time off. Greg, I'm really glad you brought up the deflation points because I do think that's important. And I want to go back maybe to some discussion around deflation coming out of 2015 as long ago as that was. I think back then, we were seeing some weighting deflation, mostly in feed and lubricants; steel is becoming less of an impact.

  • And then we started to see better trends into this year and then things turned pretty sharply in the third quarter. What was it specifically that turned negatively and against maybe expectations? And then what should we maybe be looking for going forward to see if we ever get back to an inflationary environment?

  • - CEO

  • Well, one of the biggest things -- well, two things. Oil category going one direction and seed or [berg] going in another direction. Both categories where we sell tremendous amounts of tonnage of product. What can change that as we go forward? We always like to have a little bit of inflation pushing our sales. And a little bit of inflation is a good thing for the business.

  • Unfortunately, it's been a mixed bag. And again, we have to deal with that. We have to manage through that, Adam. It's not been easy, but I would like to see a little inflation this next year maybe as we get toward the end of the year in 2018, but I can't predict that. Right now, it looks a little bit like we're still going to see some deflation for a while.

  • - Analyst

  • Okay. And then in that regards, does the mix of private label impact that at all or is this just deflation on a pure product cost? My example would be private label is, not always in your case specifically, but often more lower-priced as you mix more into private label. Is that impacting deflation or is that just more on the comp ticket?

  • - CEO

  • I think Steve can answer that.

  • - President,CMO and Chief Merchandising Officer

  • I would say that when we talk private label, we talk private label across all the brands we have in our stores. So some of them are related to more commodity-based products and some of them aren't. So I want to make that point clear first.

  • I would tell you that if you looked the drivers of deflation or inflation, like you said, it is steel, it's corn, and it's lubricating or petroleum-based products. But we keep a close eye on all of those. As we grow some of our exclusive brands and take share, it's a balance and it's a mix. So I don't necessarily think that it's a deflation necessarily driven solely from that, and that's what I would leave you with. (multiple speakers) I don't know if I --?

  • - Analyst

  • That's perfect. One follow-up on the average ticket question. As you look to the back half of this year, the average ticket was down on down from the year before and close to down 3 points on the fourth quarter on a two-year stack.

  • I understand for the year, you're probably not going to get positive ticket, but would you expect by the fourth quarter, tickets start to turn positive, especially with sort of the expectation of waning deflation by the fourth quarter?

  • - President,CMO and Chief Merchandising Officer

  • Well, again, there's a difference between big ticket and the big ticket impact on average ticket. And so, the two of them play together. The only thing I can tell you about big ticket is that things like log splitters and stoves and some heating products, we didn't see much benefit from in October and November. There was a pretty significant headwind there.

  • As it got colder, we started to sell more of that type of product. As you look to next year, again, I don't want to say that it's all weather driven. We are doing a lot of things within the assortment that we have ourselves but there is a factor there.

  • So if you look year to year, you are right, we've had two Q4s that show big ticket off than average ticket. We are doing everything on our end to try to keep that number up. But again, customers are going to buy what they need. We've always said we are need-based retailer.

  • - Analyst

  • Excellent. Thank you so much. I appreciate it.

  • Operator

  • There are no further questions at this time. I will turn the conference back over to your speakers.

  • - CEO

  • Okay. Well, thank you, everyone, for your continued support and interest in Tractor Supply. And we look forward to speaking with you again in April regarding our first quarter of 2017 performance.

  • Operator

  • Ladies and gentlemen, this concludes today's conference. Thank you for your participation.