Ton Strategy Co (TONX) 2022 Q1 法說會逐字稿

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  • Operator

  • Good afternoon, and welcome to the first-quarter 2022 financial results conference call for Verb Technology Company, Inc. (Operator Instructions) Please be advised the call is being recorded at the company's request. On our call today are Rory J. Cutaia, CEO; and Salman Khan, CFO.

  • Before we begin, I'd like to remind everyone that statements made during this conference call will include forward-looking statements under the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995, which involve risks and uncertainties that can cause actual results to differ materially. Forward-looking statements speak only as of the date they are made, except as required by law, as the underlying facts and circumstances may change. Verb Technology Company disclaims any obligations to update these forward-looking statements, as well as those contained in the company's current and subsequent filings with the SEC.

  • I would now like to turn the call over to Rory J. Cutaia, CEO. Rory?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Thank you, moderator, and thanks to everyone for joining us today for our Q1 2022 financial results and business update conference call. So let's jump into it.

  • We were just named the number one software provider to the direct sales industry for the second year in a row, which is an industry that we entered just three years ago that we now dominate. And with regard to that side of our business, I'm pleased to report that we've had another consecutive quarter of growth in our SaaS business. And I'd like to cover some of the highlights of the quarter, but first, I want to talk about MARKET, our new livestream shopping platform.

  • First and foremost, I'm excited to announce the dates for the festivals; they are July 26, 27, and 28. As of discussed today, the recent public-facing livestream shopping events on MARKET have resulted in an acceleration of inbound interest from brands who want to be part of the festivals, including potential sponsors as well as headliners.

  • So we've been reshuffling the lineup a bit. The dates, times, lineup, sponsors, hosts, and other information will be released as part of the advertising and marketing campaign that's been developed for the festivals. There are also plans for follow-on festivals around specific important shopping dates this year. I will disclose more information on those in subsequent communications.

  • I'd next like to share some data points about the ongoing sale and onboarding process for MARKET and the interest we're seeing from vendors. So the onboarding team, they take over from sales once a vendor agrees to join MARKET and set up a store. All vendors get a store, and as you'll see, as we get through a little bit of this today, you'll understand why that's important.

  • So between January and March -- and I think we talked about this in the last call -- we added approximately 100 vendors to the onboarding process. But for the 39-day, for that period between April 1 and May 10, we added approximately 90 vendors to the onboarding process.

  • And beginning with the Alix Traeger event and accelerating through and after the Wander Beauty event, inbound demand from really high-quality vendors has increased rather dramatically. Since the Wander Beauty event, we're now onboarding 8 to 10 vendors a day. And due to the volume of inbound interest, we are prioritizing vendor acceptance and onboarding based on certain criteria. And chief among them is annual sales volume in excess of $5 million a year, together with a measurable online following through social media.

  • So here's some important stats on the top 100 vendors on MARKET, based on revenue and social media followers as of May 10. Combined annual e-commerce sales in the United States for the past 12 months is approximately $4 billion. Of the top 100, we have 2 companies with sales of over $1 billion; we have 5 companies with sales of $100 million or more; 3 companies with sales of $50 million or more; 11 companies with sales of $10 million or more; 12 companies with sales of $5 million or more; 22 companies with sales of $1 million or more; and the balance have sales under $1 million a year.

  • Total social media followers for the top 100 companies is over 80 million; in fact, the number is actually 80,691,982. There is a fair amount of diversity among the categories of products offered by the vendors to assure a really robust shopping experience for shoppers on MARKET.

  • The sales cycle. The sales cycle is, quite frankly, really unlike anything I've ever seen. We have salespeople who are reporting close rates of 100% during the demo, which is often the first call with the vendor. And I realize that just sounds insane, and I am not suggesting that close ratio is going to be sustainable as it continues to scale, though I would not be surprised if it remains well above traditional sales close ratios.

  • It appears that we have really tapped into something here, like kind of a long pent-up demand from vendors across every product category looking for a new distribution outlet. There is also a massive movement by manufacturers to adopt a direct-to-consumer distribution strategy, which MARKET obviously addresses directly.

  • More recently, we've seen even traditional retail brands looking to incorporate a more effective direct-to-consumer distribution strategy to lower distribution costs and increase margins. And if there is a contraction in the economy and a drop in consumer spending, which, the way it's looking right now, we could very well be facing that, we believe this will drive business for MARKET, as vendors will seek ways to lower their prices and yet retain their margins.

  • As the vendors that are fully onboarded choose to host public-facing events, which we actively encourage, we anticipate the onboard rate to continue to ramp up through the festivals and then accelerate even further. Accordingly, we are focusing on the sales and onboarding process to identify and eliminate any bottlenecks and points of friction.

  • As I mentioned a few moments ago, we are experiencing an extraordinarily high close rate when our sales teams demo the platform for prospects. We are working to better automate that demo process for prospects. In fact, just over the past six weeks, we have revamped our user guides, our FAQs, our onboarding processes, and created best practices guides for our teams as well as for our vendors. And these efforts have already produced measurable efficiencies.

  • Our goal is to be able to accommodate hundreds of new vendors per day, and over time, thousands per day, with little intervention from any of our sales and onboarding team members. By the way, this is one of the reasons to do the soft launch the way we have, so we can learn what we didn't know, what we don't know, things that are not discovered during the beta trial period that you want to address before a full hard public launch.

  • We've learned from our mistakes, and what some may incorrectly perceive as a delay is actually our teams taking a very careful and thoughtful approach to the launch of MARKET. We are in this for the long haul, guys, and we believe that this is an enormous opportunity to create real, real sustainable value for all of our shareholders.

  • All right, let's talk about the standalone stores and what that means. The process of onboarding involves setting up the vendor's storefront. And this includes, among other things, providing their banking and tax ID information, confirming inventory and fulfillment capabilities, uploading their logos, their branding elements, and content, and, of course, loading their inventory SKUs.

  • In some cases, vendors start and finish in a single day. In other cases, it takes much longer. Once their stores are set up, we offer training support, how best to use and leverage the platform. Some vendors begin hosting private events while they get comfortable with the platform's features and functionality. But we actively encourage vendors that have completed onboarding and set up to begin hosting public-facing events.

  • We developed the standalone store capability to allow those public-facing events to take place without exposing the identities of certain brands that asked that we not disclose their presence on market until they either completed their setup or they announced their presence, publicly themselves or jointly with us.

  • Okay. So let's now discuss the recent public-facing events. Over the past month, we've had three public-facing events. The first one was hosted by Alix Traeger, a popular influencer from BuzzFeed's Tasty show. The next one was a brand called Don't Call Me Mommy, a very popular fast-growing brand. And the last one was Wander Beauty, a very successful cosmetics brand and one of the biggest sellers on HSN. These were all test events for these brands, and intentionally, not well promoted. And as such, we waived our normal fees.

  • The Alix Traeger and Don't Call Me Mommy events were produced by a company whose business is to develop and execute livestream shopping monetization strategies for influencers with large social media followings and service the creator economy. This is a very savvy, experienced, connected management team that looked at, virtually, all competing livestream platforms and chose MARKET to host their clients' livestream shopping events.

  • The Wander Beauty event was produced by John Rizzo, our new SVP of Content and Brand Partnerships. John was a producer at QVC for more than 20 years and led QVC's online initiative and grew it to more than $300 million a year in sales. Kate Eckman, our new SVP of Programming and Talent Acquisition, a former QVC, HSN on-air host, she hosted the event alongside some of the Wander Beauty principals.

  • As a testament to vendors' experience on the platform after their test events, I am happy to report that all three have talked openly about how much they enjoyed the experience, and Wander Beauty has already confirmed a series of events on MARKET. And the next one is already scheduled; I think it's currently scheduled for this month, May 27 at 2:00 PM Eastern. And I hope that you get to see the real quality of this platform and what a game changer this is.

  • I'd like to share some of the data points that came out of those three events. We had a total of 492 verified attendees. So that number does not include insiders like Verb employees, it does not include people who attended on YouTube and Facebook and Instagram and other social media sites, as both the Alix Traeger and the Don't Call Me Mommy events were simulcast on social media as well as on MARKET.

  • And I don't yet have the number of attendees on the social media feeds that clicked over to watch on MARKET to make purchases directly on MARKET, which is definitely an important metric. But the producer told us that they were very pleasantly surprised at that conversion rate.

  • As to sales data, I'm going to aggregate the information in order to be as transparent as I possibly can here, but still respect the confidential sales information of our individual vendors. So total sales for all the events during the livestreams were low four figures, under $5,000. However, sales continued after the livestream events as people did in fact return to shop the stores and watch the recordings of prior events, which are all still shoppable, validating one of my premises for incorporating shoppable stores that retain a permanent presence on MARKET, as opposed to some of the companies that do the one-off livestream events.

  • That post-event sales number, while preliminary, seems to be approximately 20% of the sales done during the events. But those sales are still continuing, and that amount obviously will change. As time goes on, and we have a much larger pool of events and post-sales data, we'll be better able to determine how much the vendor storefronts contribute to the revenue stream and the rate of drop off over time after the livestream event, which will help vendors determine when to schedule follow-on livestreams to maintain or increase sales.

  • Sales are continuing in the market stores, days and even weeks after the live events. 12% of live event attendees made purchases, which is well above the 2.5% average conversion rate for non-livestream e-commerce. The average size purchase from all events was $47.88. per purchaser. And I think if my math is right, I believe that works out to about $240 in GMV, gross merchandise value, for every 25 people that attend a MARKET event.

  • However, MARKET data for livestream shows indicates that the number goes up when attendees remain on for more than 12 minutes. In fact, I believe it's actually as much as 50% to 100% greater if they get past that first 12 minutes.

  • Data from our events shows that 95% of attendees remained on for more than 12 minutes, and 85% of attendees remained on for the entire show. Now these are unusually high engagement rates, guys, and we don't yet know if this is sustainable at scale, but even 25% of these engagement rates would be really very impressive.

  • And while this data is only from three relatively unpromoted events, there is a lot of data we've provided today about the vendors that are already committed to MARKET that would allow savvy investors to begin building their own revenue forecast model to determine what market could potentially generate from the vendors already confirmed and then plot a growth rate for additional vendors layering in over the next 12 months and beyond. And I'm hopeful that this will help investors formulate their own opinion of value for MARKET on a standalone basis and compare that to our current market cap for the whole company or combined company when making an informed investment decision.

  • So the points that we have discussed -- I think they are worth repeating -- are: collectively, the vendors committed through May 10 generate approximately $4 billion a year in US e-commerce sales; collectively, they have more than 80 million social media followers, to whom they can promote their events on MARKET; 12% of attendees made purchases that averaged $48 per attendee; attendees that remain on for more than 12 minutes will likely purchase more, as much as 50% to 100% more; and then an additional 20% in sales taking place in the stores after the events, and at least one case, it's even more than that.

  • And finally, our revenue is derived from several sources. The first component is a fixed percentage, which averages 10% to 20% -- and, in some cases, it's even more -- of gross sales by each and every vendor on the platform. So that's from both the live event and from the stores.

  • In addition to that, as the platform continues to attract a critical mass of buyers and sellers, we will impose onboarding fees, which we currently waive, as well as monthly recurring fees for vendors to maintain their store on market, which we are also waiving for vendors coming on during the soft-launch period.

  • There are additional revenue streams flowing from sponsorship fees, hosting service fees, production services fees, among many other revenue categories, though I don't have visibility on how to quantify any of those yet. So I'd leave them out of the model until we do.

  • Now I'd like to turn to our SaaS business and Q1 results, after which our CFO, Salman Khan, will provide more details.

  • So starting with our SaaS recurring subscription revenue for Q1 2022, we report just over $2 million, up 37% over the same period last year. We've now had five consecutive quarters of SaaS revenue recurring revenue growth. In fact -- but for Q4 2020, we would now have reported eight consecutive quarters of SaaS revenue growth. And the only reason Q4 of 2020 wasn't part of the consecutive quarters of growth was not that it was bad quarter. It was that Q3 of 2020 just happened to be a blockbuster quarter. You may recall that it was a record-breaker for us.

  • Okay, next. First-quarter 2022 gross profit margin was $1.7 million, up 31% over the prior year comparable quarter of $1.3 million. Total digital revenue, of which SaaS recurring revenue was a component, was $2.2 million, up 19% over the same period in 2021.

  • And notably, we ended the first quarter of 2022 with SaaS recurring revenue, once again representing a larger and larger percentage of our total digital revenue, now 93%, up from 81% in Q1 2021. And as a percentage of total revenue, our SaaS revenue is now 74%, up from 58% in Q1 2021.

  • Total cost of revenue was $1 million, an improvement of 20% compared to the prior year comparable quarter. But I am particularly pleased to report that the revenue growth we've reported today was achieved while fulfilling our commitment to reduce operating expenses.

  • As I indicated previously, we would begin to see the results of our plans to reduce operating costs in Q4 of 2021 and Q1 of 2022. You might recall that R&D expense, which is the biggest component of our operating expense, was down 22% in Q4 over Q3 2021, and we're reporting a substantially greater and additional reduction in R&D expense of 42% in Q1 over Q4 of 2021. And that also represents a reduction in R&D expense of 45% over the prior year comparable quarter.

  • We expect to report further planned reductions in operating expenses while revenues increase throughout the year and into next, as we move closer to cash flow positive. And Salman will address additional expense reductions in his comments.

  • In our last quarterly report, I talked about a new version of verbLIVE, version 2.0, designed specifically for the direct sales industry that was under development. It includes many of the features that have already been built into the MARKET platform, such as dual presenter mode and recording capabilities, but built to be used as a tool for individual sales reps, and it's tightly integrated into our Verb CRM application with attribution features.

  • And I'm pleased to report that development is ahead of schedule, and we'll have no problem meeting our delivery dates for the clients waiting for it next month, in June and in July; and, in addition, a new admin system for our super popular Pulse application, allowing us to dramatically accelerate client onboarding, will also be released ahead of schedule, for delivery to clients waiting for that as well.

  • As I discussed in our last earnings call, in Q4 2021, we launched a new business unit for Verb, our professional sports unit, built on our Verb team's sales enablement platform. We started with the announcement of the Pittsburgh Penguins in Q4 2021. And since then, we've added many new professional sports teams to the platform and built an impressive sales pipeline of professional sports teams, both in the US as well as in other countries.

  • So in addition to the Pittsburgh Penguins, we announced the Florida Panthers, the Phoenix Suns, and the Detroit Pistons, and many more announcements are expected. Some of the initial deals we've done and expect to do are done on a type of barter basis, rather than just doing a free trial, whereby we provide the teams a license to our platform in exchange for corresponding value in marketing for Verb.

  • Our strategy is that once they use the platform, they'll see the benefits and be willing to pay for a subscription upon the expiration of the initial term. And we have reason to believe that this strategy will prove to be an effective one, as at least one team has already reported extremely impressive results from their use of the platform, such as 72% clickthrough rates using our interactive video technology.

  • In addition, we are now in talks with one of the leads who is exploring the possibility of rolling our sales enablement platform out to all of the teams and their lead. And as I mentioned in the last call, it is my expectation that there will be MARKET and verbTV implications for the sports teams using our platform.

  • Let's talk about the acquisitions. As to one of them, I've discussed previously, the audit is virtually complete. However, given the recent -- rather shocking and more rapid deterioration of the financial markets over the past few weeks, including the precipitous and inexplicable decline in the current price of our shares, which we intended to use as current in connection with the consideration, we are negotiating an extension of the closing date with the sellers.

  • It is our hope that market conditions will improve, allowing us to complete the acquisition really soon, as we have worked very closely together with these guys over the past year and developed a real mutual respect that extends beyond our business relationship. And I really believe that the company should be together, the team should remain together.

  • But look, given the market conditions today, we believe this is really the prudent course of action. Until we are able to complete the acquisition, we will be operating under the long-term licenses that we have in place for those components we rely on for the MARKET platform. And we will outsource some of the ongoing platform improvements and updates to their developers under previously negotiated and fully executed statements of work. So there's no interruption of any kind.

  • All right. I'll turn it over to our CFO, Salman Khan, for more detail around our reported financial performance, as well as the recent financings we secured to assure the uninterrupted execution of our plans for MARKET, among other things. Salman?

  • Salman Khan - Interim CFO

  • Thank you, Rory, and good afternoon, everyone. I'd like to review our financial performance as reported in our Form 10-Q filed today, May 16, for the first quarter ended March 31, 2022. I may reiterate and/or provide more color around some of the data points Rory shared with you.

  • The following compares the company's results of operations for the first quarter of 2022 with the first quarter of 2021. SaaS recurring revenue, a component of total digital revenue, was $2 million for the first quarter of 2022, up 37% over the comparable prior year quarter. SaaS recurring revenue, as a percentage of total digital revenue, was 93%, compared with 81% for the comparable prior year quarter. SaaS recurring revenue, as a percentage of total revenue, was 74%, compared with 58% for the comparable prior year quarter.

  • As Rory mentioned, it has now been five consecutive quarters of SaaS recurring revenue growth. As we discussed in our last earnings call, until we completely phase out of our legacy non-digital business, our total revenue will not be a reliable indicator of our performance since it includes the revenue generated from both our digital business, which cumulatively is growing at a record pace, and our non-digital business, which is declining as we exit that business.

  • For example, the non-digital business now represents only 20% of total revenue through the first quarter of 2022, compared with 29% through the comparable period in 2021. I do note, however, that due to our exponential growth in SaaS business, our total revenue for the first-quarter 2022 over the prior year first quarter is up 6.5% despite the planned decline in non-digital business.

  • As discussed in our earnings call last month, we historically made a conscious decision to ramp up our research and development investment, among other related expenses, in order to accelerate the time to market for several major revenue-generating features and products. In Q4 2021, we began the move from R&D mode to maintenance mode for many of our products, allowing us to reduce operational costs to more normalized levels. The planned reductions will continue throughout this year and into next, with some of the biggest reductions occurring in the latter half of this year.

  • For the three months ended March 31, 2022, we invested $1.6 million in R&D, compared with $2.9 million in the same quarter of 2021. This 45% reduction is in line with our expectations and as part of our cost reduction strategy. I also note, as Rory said, this also represents a 42% reduction in R&D expense from Q4 2021. At March 31, 2022, we capitalized software development costs of $6.2 million attributed to the development of MARKET, which we expect to depreciate in cost of revenue.

  • General and administrative expenses were $7 million in the first quarter of 2022, a decrease of $0.3 million from the $7.3 million in the prior year comparable period, primarily due to a decrease in share-based compensation of $1.1 million and a decrease in marketing spend of $0.4 million, both offset by planned increases in labor costs of $0.9 million.

  • As discussed in our previous earnings call, we have begun implementing a topgrading, strict ROI approach to our marketing spend. And based on the efficiencies we are now seeing, we are all set for the annualized savings of $1 million in marketing spend over time. We anticipate that these additional savings will help offset any marketing increases we expect to incur as we promote the public commercial release of our new MARKET platform and verbTV, among other things.

  • As we began the year, we continued to focus on identifying cost efficiencies. For example, we determined that many of our Utah team members could continue to work remotely very effectively. Accordingly, in Q1 2022, we terminated our office building and warehouse leases in Utah and entered into a new office sub-lease agreement in Lehi, Utah, for a smaller space, saving us over $270,000 a year.

  • In the first quarter of 2022, we improved our modified EBITDA by $1 million or 16%, when compared for the first quarter of 2021. This unlocking in modified EBITDA represents approximately 50% of our current quarter SaaS revenues of $2 million and is a testament of our employees' and management team's efforts to make our company more efficient, with a drive towards profitability.

  • As a reminder, modified EBITDA is a non-GAAP financial measure, and we have provided information reconciling to the comparable GAAP financial measure in the press release for today and in our Form 10-Q. As of March 31, 2022, total assets were $38.1 million, total liabilities were $22.3 million, and total stockholders' equity was $15.8 million.

  • On April 25, 2021, we completed a registered direct offering priced at-the-market at $0.75 with a small group of institutional investors, which resulted in gross proceeds of $11 million. It was a straight common transaction with one-for-one warrants.

  • As of May 10, 2022, there are slightly over 101 million shares of our common stock issued and outstanding. Of the total number of common shares issued and outstanding, approximately 6.8 million shares or approximately 6.7% are owned or controlled by management and the Board members.

  • I'd now like to turn the call back over to the operator for Q&A.

  • Operator

  • (Operator Instructions) Martin Saltzman, AFM Investments, Inc.

  • Martin Saltzman - Analyst

  • Yeah. Hi, guys. Just so you're aware, there was no press release for the actual results. I don't know if you're aware of it or if there was a delay in it getting published. I am sure there's other people on the call looking for that, but I do see your management's prepared remarks. So, anyway, congratulations on some improved numbers for sure.

  • Rory, I just have a question pertaining to MARKET. That's really the elephant in the room for me and my shareholders that I represent. And I thought I heard you say that MARKET will net Verb 10% to 20% of sales?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • What I said is that that is the average, Martin. Some of it depends upon the product, it depends upon the margin for that product, and other circumstances that we agreed to with a particular vendor. It can go as high as 35%. But I think for the purposes of those investors that are looking to build their model from the information that we provided today, which honestly was the reason I tried to provide as much information as I can so that people can create their own model for value of MARKET, you could probably look at 15% as being the average.

  • Again, it could be higher, but I think that [3%] is a good conservative number about what we generate in gross sales by all vendors generated to the platform. And just as a reminder, it's not just what they sell during the livestream event, it's also what they sell through the stores, which are their (inaudible)

  • Martin Saltzman - Analyst

  • Could there be a case where there's a breakpoint, for instance? Let's say a company does $5 million in revenues on their event, one of the big retailers that are coming in the hard launch in late July there perhaps. Are they going to be charged less of a percentage versus somebody that might do $0.5 million in revenues?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • No. No. We wouldn't be -- there wouldn't be a reason for us to do that.

  • Martin Saltzman - Analyst

  • Okay, so --

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • I'll tell you that -- just to finish, I'd give you a complete answer on that. Virtually, all of the companies that are coming on to the platform have experienced alternative means of distribution, whether it's through some of the television sales or other means, and they are used to paying a percentage of sales to be on those various platforms.

  • So if we use 15% as the average, which I believe it is, that's actually more competitive than in other places. So it's not like we are getting any pushback from people on the percentage that we are charging if people are pretty happy when we tell them that that's where it's going to land.

  • Martin Saltzman - Analyst

  • Are some of these people who are engaging MARKET, are they people who are also manufacturers who are just trying to, let's say, eliminate the middleman? And therefore, when you tell them, hey, it's going to roughly be 15%, they don't balk at that because they're probably paying a middleman a lot more than that.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • You're exactly right, Martin. We are seeing a lot of that now, and we think that's going to continue, as you may have heard in my prepared remarks earlier. I think there's a lot of companies that are going to be looking for more efficient means of distributing their products and more efficient distribution channels. And yes, cutting out the middleman is one way to describe that.

  • So yeah, if they could reach the consumers directly for their products and they're only paying 15% to 20%, that's a massive savings for many, many, many of these companies, and that's a big difference.

  • Martin Saltzman - Analyst

  • So I just want to ask you then about when you said 100 vendors. But April through May, you had 90, and then you're getting 8 to 10 a day. If you could, just a guesstimate, in your dream of dreams, how many vendors might you have by the July 27, 28, 29 launches -- or 26, 27, 28? How many might you have total?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • It's hard to say, Martin, because we want to make sure that everyone gets their stores set up. And look, I am trying to get as many on there as rapidly as possible. We've had to add a lot of people to the onboarding teams to help facilitate getting people on more rapidly. We've created a lot of systems and processes that will help the individual vendors get their information together much more quickly so that they can get on.

  • And then the other thing that I want to stress a bit is that we've been really, really lucky at the response from the market after people saw those last three events. Because before that, people were just coming on because they believed in the concept and seeing some of the demos of it. But when they actually saw events, the public-facing events, they actually see how it works and the quality of it -- because it's hard to describe quality.

  • When you show a demo, of course, it's a closed system, so of course, it's going to look beautiful. But seeing it live that way, that really made such a difference. And for us, what that meant is, there are a lot of companies, really high-quality, companies doing some big, big numbers in their online sales that have approached us. And it's like a wave, quite honestly, that we're really doing our best to respond to.

  • So while there's a lot of very small mom-and-pop businesses that really want to get on, we are really trying to allocate -- and I'm happy to have them on. Look, we want to be able to accommodate everybody and level the playing fields for even the smallest businesses.

  • But as we look to the hard launch with the festivals, we really want to allocate our resources, which are limited, obviously, to those stores that -- and those companies, those vendors, those manufacturers that are doing big numbers, that have big social media following because we're looking for them to help make sure that there's great attendance at these events.

  • And of course, we're going to promote them, but the greatest likelihood of people actually showing up at these events are people that already follow those companies. So that's really what our focus is.

  • What is that number ultimately going to be by the time we get to festivals? I'd really rather not guess, but it should be substantially more than where we are right now. But I will tell you, by the time we get towards the end of the year, this is going to be gigantic.

  • Again, I'm so cautious to put a definitive number on it. I mean, obviously, we have our own internal models, and I don't want to be widely off at the end of the year, even if I'm too high or too low. So that's why I gave the information that I could so that people could create their own models, make their own assumptions.

  • Of the $4 billion, make your own assumption of what percentage of that will end up being done on MARKET. Is it 1%? Is it 5%? Is it 10%? Make your own assumptions. Of the 80 million followers out there, what percentage of those do you think will actually show up to follow those brands on MARKET? And I'm hopeful that that gives people the information they need, again, to make an important investment decision.

  • Martin Saltzman - Analyst

  • As far as the number of vendors, where are you now on the number that you have?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • I believe it's just under 200, but I'm guessing at this moment because it changes hourly. So I think we're probably in and around that range.

  • Martin Saltzman - Analyst

  • That's in excess of what I thought. I actually thought you were still around [125] or 130, something like that. So over 200 is quite good. I have just a follow-up on -- you mentioned Wander Beauty. I mean, I don't buy beauty products myself. I chimed in, and there was a slight delay from the initial time it was going to go off.

  • But, boy, when I saw it, it was very impressive. And Kate Eckman is a superstar. She's just tremendous. But I was asked a question by a couple of my clients, and they wanted to know why -- if you have so many vendors already committed, why are you doing another Wander Beauty public event? Why not somebody else? Why not somebody new?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Well, I mean, we are, as a matter of fact, but we have an event this Thursday, which I guess -- I think we're going to be putting out a press release about it. We have an event this Thursday, that's another company. What was the name of the company?

  • Unidentified Company Representative

  • stā BODY.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • stā BODY? Yeah. So, yeah, we have another one this week. We have several more events, I believe, this month. But the reason that I wanted to PR the Wander event, and the reason that I believe it's meaningful, is because when you have a company of that caliber, okay -- we look these guys up there. [They've used] -- they've done massive business on QVC and HSN over the years.

  • When you have a company like that that comes on and does a test event, and then they come back and say, yeah, okay, now we want to schedule a series of events. In fact, we want to do another one this month. That sends a signal to other companies out there that -- are the companies on QVC and HSN, and other companies that are contemplating a livestream shopping solution.

  • It sends a signal to them that, here, this company did it. And then obviously, they loved it so much. They're coming back again. And I believe that that really will drive -- fact of the matter is that it already has -- a lot more companies coming forward to say, yeah, we want to be part of it.

  • So that's why it was important. Yes, it's great to show a zillion different companies. But for me, and I think for a lot of investors, the more important metric is how many came back, how many want to do it again. And that's why I put that out.

  • Martin Saltzman - Analyst

  • I appreciate that. Last question for me is you mentioned that you're sort of putting off, I guess, a closure of some of the acquisitions you were looking at. And I appreciate that, especially given your share price, kind of hard to use that at this moment. So if you could put it off, that's great.

  • But I'm just curious. What you're trying -- not who you're trying to acquire -- but what areas of your business you're trying to assist or help or fill in the gaps? Can you say anything about that?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • I wouldn't say that we're trying to fill any gaps. I think that our needs for our business, and certainly MARKET, have been met. But that acquisition brings a couple of different things that are not necessarily filling gaps or needs. We have enjoyed an extraordinarily wonderful relationship with those principals, and they have a fantastic team of developers that we really feel we could work well with effectively, and we'd like to be able to continue to do that. And certainly, we can do that under a statement of work, which now we are.

  • But in addition to that, they have an interesting OTT business. And for those who don't really know what that is, that's on-demand video business on a large scale for large companies. So an example of an OTT business, it would be Netflix, as an example, and Vimeo. Those are all OTT businesses. One, they want it for themselves; and the other, they run it for other companies.

  • And I believe that the client that would be looking for OTT services would also be fantastic for verbTV. So someone that's running shows on an OTT network. Well, one of the offerings we could provide is that we can make their television programming shoppable and put them on verbTV. So there is a lot of advantages to it. Plus they have a good business, and that revenue would be additive to our own.

  • So there's a lot of reasons to do it, but -- and I'm still very much intending to do it. But we had the stock drop crazy over the past month. And obviously, we didn't anticipate that. We actually expect it to be closing the transaction this week. But with the price where it is, as much as I really want to do the deal, and I intend to, I couldn't do it now at this price and create that kind of dilution for shareholders. I just can't do that. And they understand it.

  • Martin Saltzman - Analyst

  • I appreciate that, Rory. Well, listen, I'm going to go back in the queue. Thank you very much and best of luck with MARKET. It sounds great and exciting. Thank you.

  • Operator

  • Brian Kinstlinger, Alliance Global Partners.

  • Brian Kinstlinger - Analyst

  • Hey, great. Thanks. Thanks, guys. Thanks for all the information on the statistics for the events you've had so far. Salman, hopefully, you can help us understand how a transaction is going to run through your P&L for MARKET. Suppose you have a $50 purchase. In this case, Verb would generate $5 to $10 of revenue on the transaction fee, if I understand it correct. What's the gross margin on these types of revenues?

  • Salman Khan - Interim CFO

  • Brian, thanks for your question. I appreciate you joining the call. This is a great question, and some of the statistics that we have disclosed and Rory talked about certainly addresses and checks the box in terms of the numbers that you just talked about. So with roughly $50, we would anticipate around $10 revenue flowing in.

  • In terms of our cost, look, this is going to be run on similar platforms that we use for our digital business, which you know our cost of revenue is fairly low compared to our traditional business that we've had in the past. So if you do the math, it's a fairly smaller portion of additional costs that we would expect, including our people who are supporting the existing business and also the MARKET platform on top of that.

  • At the end of the day, as you know, this is a numbers game, and the scale will determine what that unit cost and unit margins [stated] here. Hopefully, that answers your (multiple speakers)

  • Brian Kinstlinger - Analyst

  • But it sounds like the incremental gross profit per dollar of revenue, it looks almost like a software business [where it's a] 90% range as it scales. Is that right?

  • Salman Khan - Interim CFO

  • Absolutely. You got it.

  • Brian Kinstlinger - Analyst

  • Okay. And then when do you plan, Rory, on charging onboarding fees? Is it one price for all? And then in the hosting fee, is that like a monthly rent, that if you're a store, you're going to pay? Just taking you through both of those pieces, if you can share with us whatever you can.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Yeah. So the store is -- we are hopeful that people are going to find that to be a really great replacement for their existing website and hosting fees that they're currently incurring. Someone's website right now is basically like a billboard in the woods; whereas having a storefront on MARKET, over time, certainly, as we have more people, it'll be -- it's like having a billboard on Las Vegas Boulevard and then on The Strip.

  • And so we believe people will be willing to pay for that. And I don't think that we really need to charge people a lot more than what they're already incurring to maintain their websites and have it be extremely profitable business for us.

  • So I think that we'll look to begin imposing those fees. It's sometime after the festivals, and it will really depend upon the number of vendors on there and the kind of traffic that we're getting from shoppers, which we hope to build over a period of time. But look, our interest, of course, is generating as much revenue as we can, as soon as we can. And as soon as we believe it's appropriate to start doing that, we'll do that. But yes, this year, absolutely.

  • And remind me what your first question was, Brian?

  • Brian Kinstlinger - Analyst

  • Sorry. So yeah, I'll re-ask it. So to the degree that you have fantastic volume that your vendors see, you'll have a leverage to charge a little bit more on a monthly basis to host it. I mean, is that right?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Oh, absolutely, yes. Of course.

  • Brian Kinstlinger - Analyst

  • To the degree the numbers don't start off so strong, it will be difficult to go to them and say, pay us a whole bunch more right now until you get those numbers out.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Yeah, but we wouldn't do that. We wouldn't obviously. Yeah.

  • Brian Kinstlinger - Analyst

  • Right, right. Fair enough. And then --

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • And I think you asked something about that onboarding fee, is it?

  • Brian Kinstlinger - Analyst

  • Oh, I was just wondering, is there an onboarding fee, which I take it sounds like a fixed price? And then there is also a monthly kind of hosting, which is like rent? Is that how I think about it?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Well, what you're referring to as like rent is really what we would charge to maintain the store on the site, which is what I just talked about. But in addition to that, there are the onboarding fees and there are setup fees. And depending upon the particular vendor and the degree of assets that they have in the SKUs and all that, we'll determine what the fees are.

  • There's actually three packages that people can sign up for that is a monthly fee that will include a lot of this stuff, and we'll be announcing that soon. So short answer is there is a recurring revenue component to this, and it will vary based upon what package people sign up for or companies sign up for, and the volume of business that they do through the platform.

  • Brian Kinstlinger - Analyst

  • Great. Now if I'm hearing right, from understanding the comments, you haven't charged anyone $1 yet. So you haven't -- not that you couldn't, but you haven't generated $1 really of revenue per market yet. And if that's right, when Wander has its second event or has more standalone events, will they, A, start promoting? And B, when do you start charging the regular fees? Will you do it before the event, the large festival? Or is the festival the first time you're going to do it?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • To be determined, Brian. It is certainly our desire to begin charging as soon as possible, as I said. We want to encourage vendors to come on, especially those that are really not familiar with the platform. It's new. There's not a lot of events that have already happened on it. Some of the largest clients that are associated with the platform, that are on the platform, have not let us yet use their name. If we could, we'd probably be more overwhelmed than we are now.

  • So look, we want to be able to charge as soon as possible. We do expect to be charging at or around the time of the festivals. It's, I would say, likely that we'll be charging for events that occur before the festivals. But I wouldn't want to talk about something on the phone here on this call that I haven't yet gone through some of the (multiple speakers)

  • Brian Kinstlinger - Analyst

  • You mentioned Wander. They look like a couple million-dollar firm. I've only done a quick search. I'm probably not right, but who knows. But you mentioned there they've been on -- selling on QVC quite a bit. I take it others that you're working with [have] as well. Have you been able to compare the average ticket price on MARKET versus -- of your small sample size to what an average ticket price looks like on QVC?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Yeah. I'm sorry here for this car alarm in the background going off here.

  • Brian Kinstlinger - Analyst

  • No worries. You can't control it.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Absolutely. Yeah, I think we're sort of in the same range a bit. Although, in some cases, it's substantially, substantially greater than the $48 that we are seeing right now. So it's going to vary. But mind you, that $48 average is just from three events, and three really unpromoted events. And so I want to make sure that that's clear for everyone.

  • Brian Kinstlinger - Analyst

  • Right.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • I actually expect it's going to be substantially higher. And I'm told by some of the people that have joined us from QVC that we should expect to see substantially higher per unit sales on market.

  • Brian Kinstlinger - Analyst

  • Okay. Two more questions. Sorry, I got a bunch. The first one is on advertising. It seems like a very big opportunity, although obviously, your eye is in the prize of these fees that are higher margins. But it seems like, in any store, you walk through a mall with the advertisers, you are going to walk through or go through these different rooms, you're going to have advertising opportunities.

  • Have you yet approached a programmatic technology that can work with ad impressions? I take it given your capital position, you're not going to be looking to do direct sales force at this time. So will that be ready for the first event or probably not?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • When you say the first event, if you're referring to the festival?

  • Brian Kinstlinger - Analyst

  • The first festival. Sorry.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Yeah. So with regard to the festivals, yes, we've got some sponsors. We are intending to add more. But beyond that, as to the ongoing operation of the platform itself, yeah, we've talked to a number of different companies that could provide advertising on there and create a new revenue source for us. What we need to do is demonstrate what the volume of [eyeballs] is on there.

  • So while we may not have that type of thing in place at the time of the festivals beyond the sponsorships, we do believe that as we proceed through the course of the year, and we're able to demonstrate the traffic on the site, it will become a very, very desirable place for people to want to advertise.

  • And we've already built into the platform the capability of accommodating that in a non-intrusive but yet a very visible way that will make it attractive for sponsors and advertisers to want to be there. So yes, that is a revenue stream that I had not talked about in my prepared remarks, as I was suggesting what people can use now to prepare their models, but that is another one that we would expect to layer in throughout the year.

  • Brian Kinstlinger - Analyst

  • Great. Last question. With the pending launch of the festival -- and I know you would envision after that it's not going to stop there -- how do I think about -- although you talked about some cost-cutting measures, how do I think about that overhead where you've been adding SG&A? Will you need to do any more significant hiring, either ahead of that event or after that event for investments?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • No. No, I think that we are really locked and loaded right now in terms of the team. I will say it's the best team I think we've ever had. And I say that not because we have really nice people, but they are. The results that the team is producing now -- I'm super proud of them. And so no, we are really extremely well staffed right now for growth and market into the future.

  • Operator

  • Ed Woo, Ascendiant Capital.

  • Ed Woo - Analyst

  • Yeah. Congratulations on getting all these festivals up and running. My question is on the sports side of the business. I think that's a great opportunity. Can you talk about the onboarding process, how quickly you could get these teams up and running to actually generate a meaningful revenue for them?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • So pretty quickly, actually. The longest component of it is the internal approvals, which can take months sometimes. And some of the teams, depending on what kind of sport we are talking about, have to go back to the league itself to get approval. So the sales cycle can be long. But once it's approved, we can onboard them very, very quickly.

  • Ed Woo - Analyst

  • Great. And are you going to be targeting international sports teams in addition to US sports teams?

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • Yes. We already have. We've got some pretty big names in the pipeline. We just had two of our top sales guys just return from Europe a few days ago. And I'll leave it there. They're looking to share a lot more information as it continues to evolve. But what we're doing is being very, very well received.

  • Ed Woo - Analyst

  • Great. Well, thanks for answering my questions. And I wish you guys good luck.

  • Operator

  • This concludes our question-and-answer session. I would like to turn the conference back over to Rory J. Cutaia for any closing remarks.

  • Rory Cutaia - Founder, President & CEO, Chairman of the Board

  • I'd just like to thank everyone for being on the call, and thanks for your continued interest in the company. We are going through some crazy times right now with the market generally. And I know a lot of people that believed in us and have trusted us and purchased shares on our business because of that belief and trust. We are never going to let you down. We are never going to stop. And whatever obstacles we face, we are going to keep plowing through them.

  • And what we've built with MARKET and the results that I expect that we'll see from that as we get through this year and beyond, I think, will be well worth the pain that every single one of us is dealing with right now. And I thank you for your continued support.

  • Operator

  • The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.