Travelcenters of America Inc (TA) 2022 Q3 法說會逐字稿

內容摘要

TravelCenters of America LLC 是一家美國上市公司,總部位於俄亥俄州韋斯特萊克。截至 2019 年 12 月 31 日,TA 在 44 個州和加拿大運營著一個由 264 個全方位服務旅行中心和獨立卡車停靠點組成的網絡。

2020 年年中,Covid-19 大流行迫使許多餐館關門。美國旅遊中心 (TA) 就是其中之一,關閉了絕大多數提供全方位服務的餐廳。然而,他們已經重新開放了這些地點中的大約 80%。

TA 希望在不久的將來在他們的投資組合中增加更多的 IHOP 餐廳。此舉將有助於抵消他們在大流行高峰期間遭受的一些損失。

總體而言,該公司的狀況比幾個月前要好得多。由於員工和管理團隊的辛勤工作,TA 正在緩慢但肯定地重回正軌。 Trucking America (TA) 是一家貨運公司,計劃投資於快速回報的資本項目,而不承擔需要很長時間才能穩定下來的項目。他們還對自己的資本持謹慎態度,以防 2023 年出現衰退。他們擁有強大的財務狀況,並且有信心即使發生衰退,他們仍然可以實現長期目標。

該公司製定了新舉措來改善其柴油定價和自有品牌卡計劃。該公司還提高了價格以抵消較高的投入成本。但是,公司的可變成本得到了很好的控制,並且一直在努力管理成本並減少其影響。

Trucking America 的商業部門正在經歷強勁的增長,這主要歸功於其移動維護業務的成功。這項業務涉及在 TA 的大型車隊客戶的場地內工作的大型維修車輛和技術人員。移動維護業務的增長推動了利潤率的增長,因為持續的通脹壓力被收入增長所抵消。

招待費是 TA 的另一個運營費用增加的領域。對於酒店業和更廣泛的經濟而言,這些增長可能會持續到 2023 年的大部分時間。然而,TA 具有內在彈性的業務模式,加上出色的執行力和許多尚未收穫的低垂果實,應該使 TA 能夠繼續保持高水平的表現。

總之,Trucking America 是一家通過投資快速回報項目和提高價格來為 2023 年潛在衰退做準備的公司。由於移動維護業務的成功,該公司的商業部門實現了強勁增長。酒店是該公司的另一個運營費用增加的領域。然而,TA 有信心憑藉其具有彈性的商業模式和出色的執行力,將繼續表現良好。 TA 首席執行官 John Williams 討論了公司最近的 ESG 報告。他指出,這是該公司有史以來第一份 ESG 報告,並強調了迄今為止為促進包容性、社區和可持續性所採取的步驟。他接著表示,公司正朝著長期目標邁進,公司正在成長和創新階段,他相信公司已經組建了最優秀的團隊來實現這些目標。最後,他感謝公司所有利益相關者對 TA 的承諾。

然後,首席財務官 Peter Crage 更詳細地回顧了公司的業績。他指出,該公司已經有 11 個季度的業績顯著改善,並且即使在長期不確定的時期,它也表現出提供強勁的經營業績和現金流的能力。 該公司本季度的銷售、一般和管理費用佔燃料總毛利率加非燃料收入的 6.6%。該公司已經建立了相對於其業務增長的成本基準,並預計年度 SG&A 將在燃料毛利率加非燃料收入的 6.75% 至 7.25% 之間。該公司第三季度低於該範圍,但預計未來該範圍將進一步上升,以支持其 2023 年的增長計劃。該公司認為,現在這些增長投資對於實現其長期目標很重要。

該公司擁有 4.67 億美元的現金和現金等價物,其循環信貸額度為 1.79 億美元,流動性總額為 6.46 億美元,9 月 30 日未償長期債務為 5.24 億美元。該公司在本季度的資本支出中投資了 4610 萬美元到目前為止,這一年的收入為 1.36 億美元。該公司繼續預計 2022 年的資本支出現金支出在 1.75 億美元至 2 億美元之間。儘管供應鍊和通脹壓力繼續存在,但該公司今年在按時完成項目方面取得了很大成功其原始預算。

TA 首席執行官 John Williams 討論了公司最近的 ESG 報告。他指出,這是該公司有史以來第一份 ESG 報告,並強調了迄今為止為促進包容性、社區和可持續性所採取的步驟。他接著表示,公司正朝著長期目標邁進,公司正在成長和創新階段,他相信公司已經組建了最優秀的團隊來實現這些目標。最後,他感謝公司所有利益相關者對 TA 的承諾。

然後,首席財務官 Peter Crage 更詳細地回顧了公司的業績。他指出,該公司已經有 11 個季度的業績顯著改善,並且即使在長期不確定的時期,它也表現出提供強勁的經營業績和現金流的能力。 該公司本季度的銷售、一般和管理費用佔燃料總毛利率加非燃料收入的 6.6%。該公司已經建立了相對於其業務增長的成本基準,並預計年度 SG&A 將在燃料毛利率加非燃料收入的 6.75% 至 7.25% 之間。該公司第三季度低於該範圍,但預計未來該範圍將進一步上升,以支持其 2023 年的增長計劃。該公司認為,現在這些增長投資對於實現其長期目標很重要。

該公司擁有 4.67 億美元的現金和現金等價物,其循環信貸額度為 1.79 億美元,流動性總額為 6.46 億美元,9 月 30 日未償長期債務為 5.24 億美元。該公司在本季度的資本支出中投資了 4610 萬美元到目前為止,這一年的收入為 1.36 億美元。該公司繼續預計 2022 年的資本支出現金支出在 1.75 億美元至 2 億美元之間。儘管供應鍊和通脹壓力繼續存在,但該公司今年在按時完成項目方面取得了很大成功其原始預算。

完整原文

使用警語:中文譯文來源為 Google 翻譯,僅供參考,實際內容請以英文原文為主

  • Operator

  • Good morning, and welcome to the TravelCenters of America Third Quarter 2022 Earnings Conference Call.(Operator Instructions). After today's presentation, there will be an opportunity to ask questions. (Operator Instructions). I would now like to turn the call over to Stephen Colbert, Director of Investor Relations. Please go ahead.

  • Unidentified Company Representative

  • Thank you. Good morning, everyone. We will begin today's call with remarks from TA's Chief Executive Officer, Jonathan Pertchik; followed by Chief Financial Officer, Peter Crage; and President, Barry Richards for our analyst Q&A.

  • Today's conference call contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and federal securities laws. These forward-looking statements are based on TA's present beliefs and expectations as of today, November 2, 2022. Forward-looking statements and their implications are not guaranteed to occur, and they may not occur. TA undertakes no obligation to revise or publicly release any revision to the forward-looking statements made today other than as required by law. Actual results may differ materially from those implied or included in these forward-looking statements. Additional information concerning factors that could cause our forward-looking statements not to occur is contained in our filings with the Securities and Exchange Commission, or SEC, that are available free of charge at the SEC's website or by referring to the Investor Relations section of TA's website. Investors are cautioned not to place undue reliance upon any forward-looking statements.

  • During this call, we will be discussing non-GAAP financial measures, including adjusted net income, EBITDA and adjusted EBITDA. The reconciliations of these non-GAAP measures to the most comparable GAAP amounts are available in our earnings press release that can be found in the news section on our website.

  • The financial and operating measures implied and/or stated on today's call as well as any qualitative comments regarding performance should be assumed to be regarding the third quarter of 2022 as compared to the third quarter of 2021, unless stated otherwise.

  • Finally, I would like to remind you that the recording and retransmission of today's conference call is prohibited without the prior written consent of TA. With that, John, I'll turn the call over to you.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Thanks, Stephen. Good morning to everyone, and thank you for your continuing interest in TA. Resilience, durability and consistency are the hallmarks of operational excellence. And my 19,000 teammates to TravelCenters of America have demonstrated these attributes once again in the outstanding third quarter results that we reported yesterday. I believe that TA's continued strong performance during what remains a challenging and uncertain environment provides further evidence that solid results like these are sustainable and repeatable moving forward. As our team displayed at the Graduation Day investor event in New York City, we see a bright future for TA or we are just beginning to hit our stride with growth and innovation.

  • For the third quarter of 2022 as compared to the prior year quarter, TA produced the following: a 67% improvement in net income to $37 million, a 36% improvement in adjusted EBITDA to $88.6 million and a 57% increase in adjusted trailing 12-month EBITDA to $320 million versus the prior year period.

  • Once again, healthy top line growth resulted in significant increases in net income and operating cash flow. It is important to remember that our Q3 2021 improvement over Q3 2020 results was significant, which makes this quarter's results even more impressive against a difficult high-performance comparative period. After now reporting 11 quarters of excellent performance, we acknowledge the increasingly challenging comparisons that we face, yet we remain confident that our operational excellence and growth and innovation plans will continue to drive solid multiyear improvements that are both consistent and resilient.

  • I want to clearly emphasize TA's ongoing multiyear financial improvement thus far. In 2019, the last pre-transformation period, TA's adjusted EBITDA was $131 million. In 2020, our new and refocused team generated adjusted EBITDA of $147 million despite the uncertainty and negative impacts from the Covid pandemic. In 2021, we saw further milestones as TA broke the $200 million mark with $220.2 million of adjusted EBITDA. We -- and now I'm proud to report on a trailing 12-month basis, we have generated $320 million of adjusted EBITDA. These impressive results demonstrate the significant value creation that TA's current leadership team is delivering through operational excellence and resiliency over a sustained and dynamic period of time.

  • Importantly, while fuel margin remained a robust component of this quarter's results, broad strength and innovation can be found throughout our business, frankly, overcoming significant inflationary forces that are affecting the broader economy. Within fuel margin, TA's fuel team continues to identify and capitalize on opportunities to not only ensure adequate supply of product in a constrained marketplace, but to improve our dynamic buying processes ever striving to lower costs on each delivered load, thereby increasing margin.

  • In short, our fuel team has continued to meaningfully improve the supply management process and again, continue to leverage opportunities within a volatile marketplace to drive strong diesel CPG margins. It is important to underscore that while favorable market conditions did continue during the third quarter, our solid results in fuel were due in part to the team capitalizing on that environment.

  • Moving beyond fuel, but staying on liquids, we saw ongoing strength from demand for diesel exhaust fluid or death. This product has become an important part of TA's business, and we remain on track to have depth dispensers on the diesel fuel islands at all TA Petros nationwide by the end of this year.

  • Turning to the Commercial division. Truck service revenues were robust with substantial growth coming largely from our mobile maintenance business, which involves large repair vehicles and technicians working within the yards of our large fleet customers. This strength drove margin expansion as ongoing inflationary pressures are more than offset by top line growth. We see truck service as an important differentiator and growth driver for the future of TA. With new initiatives ranging from heavy-duty trailer repair, footprint expansion, new technology and improving tech retention and efficiency, all designed to harness this unique and differentiated business.

  • Moving to hospitality. While we continue to thoughtfully increase prices to offset inflationary labor and operating cost pressures, those pressures remain a persistent but not new headwind as we move into the fourth quarter. The ongoing increases seen in operating expenses are likely to persist into and through much of 2023 for both hospitality and the broader economy. GA is fortunate that it's intrinsically resilient business model, combined with excellent execution and much remaining low-hanging fruit that's yet to be harvested, should position TA to continue to perform at high levels.

  • Importantly, we do see opportunity in hospitality for our many new initiatives such as TA's customer loyalty program, improving food operations, merchandising efficiency and leveraging technology to reduce friction, improve the customer experience and correspondingly benefit margins. To provide more detail on a few areas of focus, we have announced a partnership with the great Cleveland Clinic, which will designate healthy meal options in our full-service restaurants to improve driver wellness, and we expect this relationship to broaden and grow. We are upgrading some of our full service restaurants, which are a key differentiator by bringing on known brands for us to operate and separately for us to lease to. These are just a couple of ways we are carefully working on our various offerings to continue to improve both top and bottom line results as inflation impacts consumer behavior.

  • Beyond the individual businesses, I think it is important to speak to the resiliency of TA's business model itself. As we have discussed before, TA has a unique strength in that certain areas benefit from the same conditions that cause a headwind in other areas of the overall business. For example, while we are seeing the consumer motorist segment impacted by inflation, slowing discretionary spending at the C stores, the same macroeconomic uncertainties have also created a favorable fuel market environment that allows our team to deliver higher CPG margins. This is just one example of the balanced and resilient TA business model.

  • On the subject of TA's resilience through uncertain times, we expect persistent volatility to remain at least through the end of '22 and perhaps well into 2023. Drivers such as the recent OPEC supply cut, the war in Ukraine, ongoing supply chain constraints, suberin inflation and other macroeconomic concerns are unlikely to resolve in the near term. Of course, elements like inflation are likely to continue to impact consumer behaviors at the gas pump and in the store and adversely impact TA's SG&A. However, we also anticipate favorable diesel margin conditions that we have seen throughout much of the year within which our excellent fuel team will continue to deliver.

  • That said, while we provided an updated long-term fuel CPG target range of $0.17 to $0.19 at our September Investor Day, we've not changed our baseline guidance of $0.15 to $0.17. However, importantly, as noted, we remain optimistic as we enter the fourth quarter at higher than typical fuel margins are likely to persist throughout the remainder of '22 and possibly beyond. Despite this positive backdrop, we are not content to rest on strong market enhanced performance for CPG. We are actively implementing transformational initiatives in fuel, including expanding TA's new small fleet private label card program and the development of an artificial intelligence platform to support diesel street pricing. We believe these activities are beginning to contribute to relative fuel performance and have the potential to drive nonfuel retail and hospitality sales over time.

  • Moving to growth initiatives in our network expansion plans, we have completed the acquisition of 5 travel centers and 2 truck service locations during the first 9 months of 2022. Our acquisition pipeline remains robust with several additional opportunities under serious evaluation during the fourth quarter, which position us to add more sites along active corridors to strengthen the TA Networks geographic coverage.

  • As we have discussed, our corporate development team underwrites these acquisitions with a target minimum midterm return on investment, and I'm happy to report that the first 2 acquisitions we closed in April are significantly outperforming our pro forma EBITDA return expectations. We are excited to see the dedication and excellence that this team and the field operations team have delivered as seen in such strong financial performance. As described at Investor Day, acquisitions will provide substantial incremental run rate EBITDA, and we expect to deploy $75 million to $120 million annually as we move towards our long-term 3- to 5-year financial targets.

  • Turning to franchises. Since the beginning of 2020, we have entered into agreements covering 56 travel centers. Five of these franchise sites began operations during 2020, 2 during 2021 and 1 during the second quarter of 2022. We expect to open the balance of these 48 mostly ground-up travel centers by the fourth quarter of 2024, with an expectation of opening 30 annually and our long-term financial target. We anticipate that TA's franchise expansion will begin to contribute very meaningful incremental EBITDA as we enter 2023 and beyond.

  • As we enter the fourth quarter, we continue to forecast our non acquisition capital spend in 2022 to be between $175 million and $200 million. These projects are focused on growth opportunities and improving the overall customer experience, including significant upgrades at travel centers, expansion of restaurants and food offerings and further enhancing TA's technology systems infrastructure.

  • Before we begin to wrap up, I would like to remind everyone of our long-term growth strategy and financial targets that we presented to investors at our Graduation Day event at the NASDAQ in New York City.

  • First, we expect continued operational improvement and new initiative tailwinds, along with an intelligent capital plan to drive ongoing strong organic growth in all areas of our current business, counterbalancing near-term inflationary headwinds within the broader economy.

  • Second, acquisitions are a core component of our expanded network growth strategy. we are targeting $75 million to $120 million of tuck-in acquisitions annually designed to strengthen our geographic footprint and deepen customer relationships while providing solid cash-on-cash returns.

  • Third, franchises are a key focus for TA, and we are targeting 30 to 35 openings annually. This program has been quite successful thus far where independent operators that become franchisees have benefited from the scale of TA through greater purchasing power, higher volume fleet deals and the far-reaching TA brand recognition.

  • Finally, these 3 legs of the stool all lead to our 3- to 5-year long-term EBITDA target range of between the mid-$400 million and $500 million. Before I turn things over to Peter, I would like to take a moment to review the transformational journey that our 19,000 teammates embarked on over the past 11 quarters.

  • We began this journey when we began this journey, the company had no clear mission statement, culture or vision for the future. We had many talented people that simply were not being utilized to their vast potential. With a thoughtful reimagination of the business and a focus on results and accountability, we leverage key new hires and promotions from within to implement a plan to set the stage for growth and innovation.

  • Over the past year, we have seen this transformation plan deliver the positive results of resiliency strength and operational excellence that define the new TA along with a trailing 12-month EBITDA in excess of $300 million following the prior year where we reached $200 million. The transformation to the new TA culminated in our graduation Day investor event, where we rang the bell, the closing bell at NASDAQ and delivered a long-term financial framework for our innovation and growth-driven targets.

  • Additionally, during the third quarter, we delivered our first ever ESG report that highlights the important steps that we have taken thus far at the company to foster inclusion, community and sustainability while laying the groundwork for TA's future in the next generation of mobility. Now as we move forward in the growth and innovation stage towards a longer-term 3- to 5-year targets that we outlined at Investor Day, I am confident that we have assembled the best team possible to achieve our long-term goals through 2023 and beyond.

  • Finally, and as always, I would like to end with an expression of gratitude to our teammates, guests, customers, analysts and shareholders. Thank you all for your continuing commitment to TA. And with that, I will hand over the call to Peter Crage, our CFO. Peter?

  • Peter J. Crage - Executive VP, CFO & Treasurer

  • Thank you, John, and good morning, everyone. As John highlighted, this was yet another excellent quarter for the company. Before I review our performance in more detail, I think it's worth noting that when you consider our significantly improved performance over the past 11 quarters, during prolonged periods of uncertainty, we have demonstrated the ability of this durable and resilient business model to deliver strong operating results and cash flow, even as we lap increasingly challenging comparisons.

  • Now moving on to our results. For the third quarter, we reported net income of $37 million or $2.49 per share, which improved by $0.97 per share versus the prior year. And this translates to a 67% improvement in net income against what was a very strong comp in '21. Adjusted EBITDA, which excludes one item in the quarter, increased by $23.4 million or 36%. This strength was partly offset by TA's investing in growth and the impacts of inflation seen in higher labor and operating costs.

  • Our fuel sales volume declined slightly year-over-year by 3.2 million gallons or 1.5% to roughly 583 million gallons, lapping a very difficult comp following several years of strong growth. The mix shows diesel sales up 1 ESL sales volume up 1% and with higher prices at the pump. Fuel gross margin increased $26.4 million to $132.4 million, an improvement of just under 25%. And combined margin cents per gallon improved to $22.7 up $4.6 or 25.4% compared to the prior year.

  • As John mentioned, the improved fuel performance was the result of favorable market conditions and continued operational excellence by the TravelCenters fuel team. I will add that while we expect the market to rationalize somewhat in 2023. In October, volatility remained at or above the levels we saw in the third quarter. As we described at the investor event in New York, we have announced a long-term target of $0.17 to $0.19 for blended fuel gross margin per gallon, which is above our historical shorter-term guidance.

  • And as John mentioned, while we believe that volatility will remain elevated at least through this year due to broader supply concerns and economic uncertainty, our team has made important strides with new initiatives designed to transform the entirety of the fuel purchasing process. We expect that these initiatives will help maintain strong fuel results as we begin to see volatility potentially stabilize in 2023. The improvements we have developed from artificial intelligence in diesel pricing to our small fleet private label card program, give us confidence that this segment will offer yet another example of TA's overall durability and resilience throughout any economic cycle.

  • Nonfuel revenues increased by $53.9 million or 10.5%. In total nonfuel gross margin increased by $34.8 million or 11.4%. Importantly, nonfuel gross margin percent increased by 50 basis points to 60.1% due to increased higher-margin truck service business and our proactive approach to increasing pricing to counteract higher input costs.

  • Variable costs remain well controlled in truck service relative to the solid revenue increase resulting in improved profitability. Revenues from store and restaurants, which include both full service and quick service, increased by 3.1% and 9.6%, respectively. Sales growth in this area was offset by ongoing inflationary labor and operating cost pressures. We have been working hard to manage these costs and lessen their impacts. And as such, we are making necessary adjustments to help mitigate the pressures near term along with implementing the longer-term improvements John discussed relating to customer loyalty, operations and technology.

  • Selling, general and administrative expense for the quarter came in at 6.6% of total fuel gross margin plus nonfuel revenue as we continue to support our growth and efficiency initiatives. As a reminder, we have established a benchmark of costs on a relative basis to the growth in our business and expect annual SG&A to be in the range of 6.75% to 7.25% of fuel gross margin plus nonfuel revenue. We were below this range for the third quarter, yet expect to move higher in that range going forward to support our growth initiatives in 2023. We believe these investments in growth now are important to achieving our long-term targets.

  • Turning to our balance sheet for a moment. On September 30, we had cash and cash equivalents of $467 million and availability under our revolving credit facility of $179 million for total liquidity of $646 million and $524 million of long-term debt outstanding. We invested $46.1 million in capital expenditures during the quarter and $136 million for the year thus far. We continue to anticipate a cash spend of between $175 million and $200 million on CapEx projects in 2022. Although supply chain and inflationary pressures continue to exist, we have been largely successful this year in completing projects on time and at levels at or near our original budgets.

  • In addition to CapEx spend, as John highlighted, we invested $109.5 million total cash consideration to acquire 5 travel centers and 2 truck service facilities year-to-date as of September 30. We are in the capital planning phase for 2023 and plan to have commentary on our expectations for next year during our fourth quarter earnings call in February.

  • Lastly, to refresh you on our current thoughts with respect to capital allocation. Given the expectation that a recession may be coming in 2023, we are being prudent regarding the capital that we deploy. We are willing and able to deploy capital on projects that generate returns at or above our hurdle rates without long periods of stabilization, and we'll remain focused on these areas for the remainder of the year and likely into next year as well. We remind everyone that we have multiple levers at our disposal to preserve capital from modest to more significant if recessionary forces further developed, some of which we have successfully executed in the past. We are confident that our strong financial position and flexible execution will allow us to deliver the innovation and growth necessary to achieve our long-term financial targets.

  • That concludes our prepared remarks, operator. We are now ready to take questions.

  • Operator

  • We will now begin the question-and-answer session. {Operator Instructions).At this time, we will pause momentarily to assemble our roster. Our first question is from Bryan Maher with B. Riley Securities.

  • Bryan Anthony Maher - MD

  • Good morning Jonathan and Peter thank for all those comments. A couple of questions from me. There's a lot of noise out there in the news related to the country, specifically the Northeast running out of diesel fuel. -- not really sure what to make of that and how it would impact you guys? I mean I'm sure it would be devastating to the parts of the country where it impacts in general. But can you give us any comments as to what you're hearing or seeing out there related to this?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Sure. And it is making -- thanks, Brian, by the way, and good to connect this morning. There is a lot of noise out there. And if you recall, I think it was around our earnings call the last one or the one before, there was similar concerns that were out there, and I think it's maybe a little louder this time. But in staying very focused with our fuel team who in turn are, of course, very focused. We're often bragging about our fuel team because they're doing such a great job. And so we're in close, close contact with them. And we have a pretty high degree of confidence that if we go dry anywhere, it will be infrequent and short-lived and very sort of focused surgically certain key area or certain specific areas, but we do not have broad protracted, wide-ranging concerns that could affect meaningfully measurably affect volumes.

  • We don't, on one hand. And on the other hand, the same environment, back to sort of this resilience we keep sort of harping on because I think we've seen it now long enough that we really truly believe in it, we expect to have relatively higher margins during this period. So I think 2 things, net-net, I think we're going to be okay just sort of in whole dollar margin. And two, we do not expect again, I'll just repeat it, wide-ranging protracted outages where we go dry. If they happen, they'll be very focused and in very limited areas and for relatively short periods of time. The way we purchase fuel our contracts, both short and long term, give us a level of protection. But anyway. So those are our thoughts. There is a lot out there, and I think the media has really grabbed on to it. But hopefully, that gives some further insight into what we think and maybe what will happen.

  • Bryan Anthony Maher - MD

  • Okay, thanks for that. And then we've been talking about the franchise pipeline for a couple of quarters, a couple of years now. And I know that the pipeline is deep and growing, but it doesn't seem like they're actually like turning on the light switch maybe as fast as we would have thought. And I think that you mentioned in your prepared comments about there being a lot of ground-up development related to this. Can you talk a little bit about why the slowness to actually really on board? Is it signage? Is it IT? Is it existing relationships that may be in place operators who are already open for business, might it happen how do we ramp that up faster?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Sure. No, that's a great question. I've been surprised going back, putting my hat on from 2 years ago, let's say, we really started pushing on this 2.5 years ago. I have been surprised at 2 things. One, how long it would have taken, meaning looking ahead from back then. And part of that is supply chain challenges we're getting stuff, both labor and product materials has just taken longer. And the other surprise was that we have far ground up franchisees than I would have expected back then. And so the combination of much, much heavily weighted to a ground up, number one; and number two, supply chain and its effects on both labor and materials, which ultimately affect the entire development process has just taken a lot longer. We're very focused on it. We've added some resource to further support franchise in general. The good news about and so that's the bad. The good news is by adding some resources, which, again, increases some SG&A, of course. That's part of the example of investing in growth. The good news is that much of this is in front of us. And I think you will see during this next year, during 2023, a much lumpier effect of franchise more opening and greater incremental EBITDA. It has taken longer than I had anticipated, again, for those reasons. Again, the good news is a lot of value right in front of us.

  • Bryan Anthony Maher - MD

  • Okay. And then just last for me. On the full service restaurants, I mean I know that you swiftly and meaningfully closed the vast bulk of those right wind Covid 2Q '20 and then identified that there had been a lot of EBITDA losers in that bunch and we're slow to reopen those. Can you give us an update as to what's going on in the full-service restaurant business within TA?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Sure. A few things. One, as you said, restaurants, if you go back to that midyear 2020 when COVID really hit starting in March and by midyear, restaurants were down something like 90% because they were not -- they were the one part of the business that was not essential. So to your point, we responded, reacted. It wasn't strategic. It was reactive, but it was the right thing at the time, and we shut down most of them. Some did some sort of delivery, someone could kind of come to the door and they'd almost do just take out, but really it was very limited. We've reopened roughly 80% of them now. And I feel like we're within the right -- roughly the right number, there may be a couple of others where we rethink. But generally speaking, again, in the order of magnitude, I think we're at the right place now in terms of number. In terms of how we're executing, I'll tell you very specifically first. We've added a few IHOP. We're actually negotiating and addressing the possibility, which will be more than a possibility.

  • There'll be a probability of leasing some of them. So some like our traditional model, we're the operator. And now and others, we will be the landlord. And that will create a nice sort of stable, predictable cash flow from those locations and mitigate risk. And so they will create some certainty -- and frankly, in some markets, places where they're established excellent operators who just focus only on that, I think they'll probably be able to do better than we do in general. So you'll see more of that as we get through this quarter and announcements into next year. Again, IHOP and some of us, some where we're operating, some were leasing. And then you'll see some other brands, again, we've been working on now for some time in a couple of locations, one proprietary that we'll be announcing around the corner in at least a couple of locations.

  • And then finally, last but not least, not to skip over. We're pretty focused just on how to continue -- and this is a broader comment about the company, sort of continuous process of improvement. So we're continuing to try to find ways whether leveraging technology or just traditional operation schedule management tools that we have at our disposal to improve efficiency, stuff like that, that I think over time will continue to improve the efficiency and effectiveness of the full-service restaurants. So that's pretty much the story there.

  • Bryan Anthony Maher - MD

  • Thanks Jonathan.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Thanks, Brian, as always.

  • Operator

  • {Operator Instructions).The next question is from Aryeh Klein with BMO. Please go ahead.

  • Aryeh Klein

  • Thanks and good morning. Fuel margins have clearly been a significant positive, though it did decline during the quarter. Can you talk about the margin trajectory through 3Q and maybe what October look like, especially with the noise of diesel shortages that you mentioned increasing?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Sure. So through the quarter and going back, I mean, this is the stories now multiple quarters, maybe 3, 4 quarters old now, and I can be corrected on that by Peter or otherwise. But we've had a typically high margin as we've emphasized, yes, there's been favorable market conditions as well as a great execution, I would say, and continuing to improve execution under a person who's been elevated up as lead in that department over time now. And so I think we can take some credit for it, but we also have to point to the market. In October, I think, as Peter mentioned in his remarks, October was very strong. And just keeping it a little higher level and more broadly, the same conditions that have been creating this environment historically through the third quarter have persisted. And we have every reason to think we'll persist at least for the visible future. And in my mind, that means at least through the fourth quarter and most likely into some part of 2023.

  • Obviously, like anything as you get farther and farther out, it's harder to have really great visibility, but we have a level of confidence. And we said the same thing in the last quarter that we gave an outlook that the next quarter, the one that we're reporting, the third we had a positive outlook on fuel margin, and we're repeating the same thing. And I think even then last quarter, we said we feel reasonably comfortable in saying the outlook for fuel margin through the year is positive that it will be higher than typical, and we're repeating that now. We have that same confidence and it's all the things that we all hear about and see about whether it's the War in Ukraine, other things that affect fuel supply, those conditions and those uncertainties tend to create a more favorable environment. And we have no reason to think they're going to abruptly change within at least the end of this year. And as I said, I think at least in the beginning of next year. Beyond that, too much time between now and then to really feel confident.

  • But last comment there, I come back to this resilience of the intrinsic resilience of this business model. I know we use this word a lot on this earnings call, but we've come to really believe in it where at certain times in our past since at least we've been here, Peter and I, we had shortfalls in an area or headwinds in an area at the same time as tailwinds and upside in other areas. And so whatever that means, I still feel really confident that this team blended with folks who have been here a long time with new folks, we'll continue to outperform whatever we see, whether it's COVID and other things like that and supply chain and then tight fuel supply. And who knows what the world will bring. But boy, in the 3 years we've been here 2.5 years, we've really seen about everything, and our EBITDA is breaking the trailing 12 well into the 300s last year this time, it was looking like trailing tools well into the 200s and the year before that, it was in the low 100s. So I feel like this team is going to execute no matter what comes along in the next couple of quarters, let's just say.

  • Aryeh Klein

  • And then can you reconcile, I guess, the $0.15 to $0.17 baseline comment versus the longer term $0.17 to $0.19, is that where you think in the near term, margins are headed once we exit the volatility, I suppose, sometime in 2023, that it kind of goes to $0.15 to $0.17 before increasing to the longer term?

  • Jonathan M. Pertchik - CEO, MD & Director

  • So we increased by $0.01, I think, a quarter maybe 2 quarters ago from '14 to '16, '15 to '17. We really wanted to get our skis under ourselves. And we've been here now 3 years and we -- in about 1 year, 2, we upped then maybe 2 quarters back on the one hand. And on the other bookend, we're looking ahead going, okay, we know the team is executing at a higher level. So at the bookend, meaning the forward-looking target, not guidance but target, meaning within this 3% to 5%, we have a level of confidence that we're going to move up to the 17% to 19%. So the question is, where in the middle do we sort of put a stake in the ground and give near-term guidance that's higher. We're still sort of comfortable coming back to this up, but only by the $0.01, 15 to 17, but giving sort of the outlook.

  • So we have this guidance, and hopefully, this isn't confusing, but we have this guidance that guidance to me is we're trying to make almost a commitment, right? It's not quite literally that, but that's why psychologically think about it and that we really, really want to have enough runway behind before we make those very high sort of levels of commitment to change the short-term guidance. But at the same time, as we're saying here on this call and we said last call that we expect to have a typically higher margin in the nearer term. So we're giving -- we're sort of stuck on our guidance. We're giving some short-term outlook on top of that. And for now, looking farther ahead and saying, we're going to get to this other place. At some point, we'll put a stake in the ground and move that baseline up. We're not quite there yet, but I feel comfortable in signaling these outlooks above a baseline along in the context of a broader long-term target for now. And hopefully, that gives enough to sort of understand and to make some assumptions. And at some point, we'll move the needle, I expect.

  • Aryeh Klein

  • Got it. And then just on the fuel volume side, is that something you would anticipate lowering and/or declining with macro pressures increasing? Or can you -- Ken, what you were doing with fleet sales offset any headwinds you might see there?

  • Jonathan M. Pertchik - CEO, MD & Director

  • That's a great question. I mean I think right now, we feel reasonably confident that we will stay in a relatively stable place in terms of volumes. Will that go up or down a little bit over the near to midterm, that's very possible. And looking further at , I mean, if recessionary forces inflation forces at inflation 8%, 9% recession, it protracts through some long period of time. We may very well see a decline in volumes. That said, we do have these tailwinds that I'm really excited about, and I'm repeating, I know the AI for Street diesel, which attacks the sort of highest part of the customer segmentation.

  • And then the private label small fleet program, which is really getting ahead -- getting some tailwind, getting some momentum at the rate of growth of that, which we haven't reported volumes yet for that new program. I expect probably as we get into early next year, we will. But the rate of growth there month-over-month in the last couple of months has been 100%. So that is growing very rapidly. And so it will be an offset. How much of an offset? Will it be a complete offset, so it will be a net positive versus a negative. It's impossible to say there's again, just recessionary inflationary forces, how protracted they are measured against these new programs.

  • The good news for us is that we have these programs, and we are unique in that we are able to find very significant substantial meaningful new opportunities like those that are still the value of which is still in front of us. And as we've mentioned, we alluded to in the comments, I expect AI and machine learning to broaden into other parts of our business on the fuel side initially and probably other places eventually. We may very well have an AI in-house resource or resources eventually, not just use leveraging outside companies because I really do believe a future of most business, that will just be a department or a set of resources that will be a core and therefore, inside function. So anyway, those are some thoughts. Yes, there are some pressures. But on the other hand, we have some initiatives. And I do -- I'm very confident there'll be at least an offset will it be a complete offset, it's impossible to say at this point.

  • Aryeh Klein

  • Got it. Thank you for all the color.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Thanks, Aryeh. Thanks for the questions and your support.

  • Operator

  • The next question is from Paul Lejuez with Citi Research. Please go ahead.

  • Unidentified Analyst

  • This is Brandon Chidam on for Paul. I hope you all are doing well. I was wondering, can we go back to the CPG question? And just talk a little bit about how fuel margins progressed through the quarter? I think last we talked, CPG was at $0.26 for July. So just kind of wondering how that exited? And then can you talk about where that is today and maybe if we could frame a little bit more expectations for fourth quarter?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Well, we ended the quarter reasonably well. I mean, significantly higher than typical. As Peter said, and I'll hand it to Peter in a second. October was very strong and reading the tea leaves a little bit with what's out there, frankly, what's making the news is almost even more exaggerated what the news is in terms of supply constraints and the volatility and uncertainty that comes to that. And as we've articulated how some of that in the short run is beneficial to us. So Peter, anything to add in terms of the trajectory within the period?

  • Peter J. Crage - Executive VP, CFO & Treasurer

  • Sure. We've been knowingly and more transparent with what we see in the first month of the quarter when we report, and that's always dangerous in a volatile environment. No question in July, we saw 26. We came in at 22.7%. So clearly, it softened during the remaining 2 months. October, we're seeing a similar situation to what we saw in July, but I provided the caveat that, yes, we want to be transparent here, but you will see in a volatile environment, you could see obviously a decline later in the quarter. So what we said in July, what we say in October may ultimately be what we see for the full quarter, but I provide that caveat.

  • Unidentified Analyst

  • Got it. So October has increased relative to September, just to kind of put a bow on that?

  • Peter J. Crage - Executive VP, CFO & Treasurer

  • Yes. I think it's a bit of a carbon copy of what we saw in the third quarter. But again, I'm stating it again for impact that the quarter, there's volatility that exists. And we saw that in the third quarter, we could see that in the fourth quarter as well, but we're seeing a bit of a carbon copy.

  • Unidentified Analyst

  • Got it. And anything to share on why gasoline volumes are down as much as they are. Is that really just macro drivers? Or is there anything else that might be impacting that segment traffic?

  • Jonathan M. Pertchik - CEO, MD & Director

  • So we never full -- just repeat in the beginning, we never fully recovered to pre-COVID on the volumes. A and B, I do believe much, if not most, if not approaching all of that is oriented around people being motorist, the motorist side of our business being a little more austere and careful with what they do and how much time they spend in the car. But with that said, I definitely don't want to leave anybody with the impression Otherwise, we're constantly looking for opportunities for improvement. And frankly, the first places we always look and the areas we put the most energy in are the places of softness. And from the first day we got here until now, there's always been softness somewhere. There's always been something broken. There's always been some opportunity to improve. And it's a psychological it's an expression of our psychology here.

  • We're constantly looking. I say to these guys, it's bad news first. What are the things that are soft, how do we fix those things. So -- we're continuing to look for ways to improve. And this is an obvious area of focus. I mean when we have volumes down, it's not good enough for me or us just to say, well, it's just motorist well, it's never recovered to pre-COVID. Those things are largely true the motors comment and may be completely true. We don't know for sure. I don't know mathematically, I should say. But we are very focused on it as an area of potential significant upside.

  • Unidentified Analyst

  • Got it. If we could just switch to the nonfuel side. As you continue to pull levers there, what are you the most excited about? Where do you think the biggest opportunity is over the next 12 months to add value there?

  • Jonathan M. Pertchik - CEO, MD & Director

  • So there's 2 parts to that story. There's probably more. But I mean the 2 that first come to mind -- on the truck service side, the team is just performing at such a high level, and it is such a unique differentiator. And with some of our biggest customers that are just helping us grow there very significantly. I'm just really excited sort of broad brush generally over there. A little more specifically, we're adding some both CapEx and OpEx, again, back to investing in growth vehicles to further expand that business and in particular, our mobile maintenance business that I mentioned in my comments, that's business where we literally send a big truck and a tech or 2 behind the gate into the yard of our customers and perform services there. That's a business we're expanding.

  • That's a business that historically was tethered to a location. So if we add a travel center, we would dispatch a truck, like the one I described behind the gate in the yard, we realized that business, while we'll continue to expand that way, we can have further reach by growing that business in markets where we may not or corridors where we may not have a travel center, but there's demand, customer demand. And so that's a way to expand. And frankly, it's a capital-light and operational expense light way of growing that business. So we're very focused on that. And there are a lot of other things in truck service, there just a couple.

  • Separately, on the hospitality side, I'm convinced, and it's the different reason, but I'm convinced there is an opportunity. And when I say that, I lump and even though it's not really technically hospitality, but it's really more the motorist side of the business. It's the fuel. The gasoline comments, we spoke of a minute ago. I think there's opportunity there that relates to C store and restaurant and food performance. And so some of the investments we're making in the full-service restaurants, the self-checkout and technologies that reduce the friction at the point of sale. Some of the IT investments we're making that support that, there's a whole range of things on the retail side of the business, and I'm collectively, I'm very excited about. So I know that's a broad answer. That's truck service that's retail. And I guess, this would be repeating, but I really am excited about the relative impact that the fuel stuff we talked before, private label card and separately, AI for street diesel will have. So I don't have any one thing. There's just so much happening here that's really exciting. I guess, they're all sort of in somewhat equal parts, get me really excited on what we can do into next year.

  • Unidentified Analyst

  • Got it. Appreciate it. And one more, if I can. Can you talk about the cash balance, you have debt that is able to be paid down at the end of this year? I know you wanted to wait and see kind of what the acquisition pipeline look like. So just any update there. Do you think you'll have a pretty good handle on what that pipeline might look like? Any plans for paying down any portion of that debt and plans for the cash balance? Thanks.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Sure. Thanks for that also, Paul. So as we've been saying for probably a year now or thereabouts, we've loosely indexed to the end of this year is a window within which we really wanted to prove out how acquisitive we could be, and we're starting to do that. Two, we have the ability to refinance if we choose to with more flexibility and less fees, economic impact of doing so, et cetera, also indexed to the end of this year. So right now, we're in this window of budgeting for next year preparing plans for next year. And so a part of that dialogue, of course, will be what do we do with our cash balance sheet or what do we do with our cash balance and how can we most effectively put it to use. So we haven't made any we certainly haven't made any firm decisions, but it is part of our very active and real-time dialogue right now. Peter, would you add to that?

  • Peter J. Crage - Executive VP, CFO & Treasurer

  • I think the headline is we have the maximum flexibility and the allocation of the capital, to John's point, and having that flexibility, particularly given the fact that a recession may come along or obviously, the pipeline is strong. You can see we invested $110 million and acquisitions that will deliver real EBITDA next year in the light of maybe moderating CPG. So we're thinking about the entire business. But that flexibility in our capital allocation for me is very important.

  • Jonathan M. Pertchik - CEO, MD & Director

  • And Paul, one thing to add, while it goes beyond capital, although a lot of our capital plan, of course, is built around growth on our SG&A. Our SG&A has grown as, of course, we've reported, roughly 2/3 of that, roughly 2/3 of that, not with mathematical precision, but order of magnitude related to the SG&A increase, roughly 2/3 relates directly or indirectly to growth and investing in growth. Roughly 1/3 5%, 5.5% or so it relates to sort of inflationary costs. So it's, I think, important for folks to understand that. We're really focused on creating long-term value, where we're genuinely committed to investing in growth. We certainly cut back on growth plans if we wanted to or we thought that was best, but that's not best for the company in the long term. And so while you see what I would put in quite an artificially high SG&A growth, that's directly relates most of it, 2/3 of it to investing in things that we'll only see later in time, not in the immediate, immediate to create value. And there's a long list of things that we're doing like that to invest in growth. So we're very committed to that on the capital side, but also on the SG&A side. And I think it's worth saying that and everybody hearing that.

  • Unidentified Analyst

  • Got it. I appreciate the color thanks and good luck.

  • Operator

  • The next question is from John Lawrence with Benchmark. Please go ahead.

  • Unidentified Analyst

  • Great. Thanks, good morning guys. John, you spoke a lot about the fuel business and you gave a lot of those sort of initiatives at Investor Day. I just want to walk down through some of those. When you look at the margin and then you look at availability that you have, you talked about various things, as you have on the call, the card, the IT projects, the AI, then the Colonial Pipeline is one that really intrigues me a little bit. Can you talk about which one of those are the most -- and I assume these returns you're talking about 15% to 20% on all projects basically that fits that. But can you talk about which one of these effects, I guess the pipeline is more about availability, but does that help margin as well?

  • Jonathan M. Pertchik - CEO, MD & Director

  • So thanks, John, and welcome, by the way. Yes, buying on the pipeline is something we've done, but in a very limited way, our direct competitors do that. Most of the industry buys from the pipeline in addition to the way we sort of have described we purchase fuel. And it is something we're testing in a somewhat modestly like everything, when we beta stuff before we go head first into things and we're constantly testing things. And that's an area that we're in the process of testing kind of early innings of testing. So it's too early for me to really have frankly, my own expectation of what it could do other than to say, I am excited and intrigued that it is something that could be very significant for us. And I'm always asking us, well, there's got to be a reason others are doing and have done it so for so long and why aren't we doing it? It's a very simple curiosity. So it's too early to really say, but others do very well by buying directly from the pipeline.

  • Separately, on AI for street diesel, once again, that's using the machine to drive street pricing. That's pricing that small fleets are independent truckers who are not part of a big discounting program, even a small fleet discounting program, just pull up and pay the sign rate, and it's the process by which we price and using the machine test and a machine that learns and gets smarter as it goes, machines that support Facebook and all these other very complex algorithms that when you go shopping and you look for an out item and for the next 3 weeks, all you see popping up on your screen is that odd item, the amount of mathematical equations that need to be calculated to personalize that to the world is unbelievably complex for us. It's fairly simple, but still more difficult than I think the human mine can just handle. And so I'm really excited that the AI for street diesel pricing we'll find a much more optimized place. And we're in the process of rolling that out across the network. Our early beta testing that was done over a few months was very, very significant. If you were to roll it out across the network, very meaningful incremental EBITDA, very noticeable measurable.

  • So I'm excited for that one. And the private label card, as I mentioned, by definition, we're serving small fleets. So these are again, literally, by definition, you don't get huge volumes as you sell a fleet, your private label card. But we are very rapidly growing that. And I think we're going to start to see meaningful measurable impact as we get into next year. So it's really hard for me to parse out. We certainly make assumptions, but I wouldn't want to set an expectation outwardly until we got farther along in all of them. But I believe very, very strongly that these are things, particularly the latter to Colonial Pipeline is a little too early for me to have formed a very strong belief, but the other 2, I'm very confident are going to improve relative performance.

  • Unidentified Analyst

  • Great. And secondly, the mobile maintenance business, is that by contract? Is it by just appointment? Is it a long sales cycle? Like these fleets are looking at that business maybe once a year? Or is it more as needed?

  • Jonathan M. Pertchik - CEO, MD & Director

  • Again, great question. For the most part, it's not exclusively, it's by contract. These are vehicles there would be these big Ford F-550S, it's like a shop on wheels that we take a very heavy-duty vehicle and then outfit the back of it literally with just about a shop, not a complete shop, but a shop on wheels. And that, in many cases, those vehicles will exist most of the time in the yard. And so it's by contract and they're going around doing regular maintenance services and then as needed bigger services than that. So that's what it is. And it's a very, I would say, sticky in a positive way business for our brand because once the vehicle is there and creating that convenience, boy, is it needed? And the more it's there, the more it seems to be needed. And so we're really, really growing this with a lot of focus.

  • And I didn't mention earlier, but somewhat similarly, our trailer repair business is another area where when we say repair, usually, you think of the tractor, the front of the truck, where the engine is, et cetera. But we've gotten into this last 18 months or so, 2 years, trailer repair that's also growing very significantly that we're also investing in as well and 2 very unique parts of that business that not only are differentiated and unique, but are growing very well, and that also create kind of a stickiness to the broader relationships that we create with these large fleets.

  • Unidentified Analyst

  • Great. Thanks for that detail. Good luck.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Thanks, John. Appreciate the support and you being here.

  • Operator

  • This concludes our question-and-answer session. I would like to turn the conference back over to Jon Pertchik for any closing remarks.

  • Jonathan M. Pertchik - CEO, MD & Director

  • Again, thank you for your interest in TA and your attention this morning. Have a great day.

  • Operator

  • The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.