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Operator
Good day, and welcome to the Stewart Information Services Fourth Quarter and Full Year 2017 Earnings Conference Call and Webcast. Today's call is being recorded. (Operator Instructions)
I would like now to turn the call over to Nat Otis, Director of Investor Relations. Please go ahead, sir.
Nathaniel Otis - Senior VP of Finance & Director of IR
Thank you, Erica. Good morning. Thank you for joining us for our fourth quarter 2017 earnings conference call. We will be discussing results that were released earlier this morning. Joining me today are CEO, Matt Morris; and CFO, David Hisey. To listen online, please go to the Stewart.com website to access the link for this conference call.
I will remind participants that this conference call may contain forward-looking statements that involve a number of risks and uncertainties. Because such statements are based on an expectation of future financial operating results and are not statements of fact, actual results may differ materially from those projected. The risks and uncertainties with forward-looking statements are subject to include, but are not limited to, the risks and other factors detailed in our press release published this morning and in the statement regarding forward-looking information, risk factors and other sections of the company's Form 10-K and other filings with the SEC.
Let me now turn the call over to Matt.
Matthew W. Morris - CEO & Director
Thank you, Nat, and I appreciate everyone joining us on the call today. You have probably seen the press release and seen that we're on track with our results this quarter with Title revenues of $515 million, which were up both sequentially as well as from the fourth quarter of 2016.
We had a strong commercial quarter combined with the impact from new hires and acquisitions that helped offset weaker market volumes, putting us on a good trajectory as we enter 2018.
Early in 2017, you recall, we discussed headwinds from staff departures in several key important geographies, stemming from some of our change initiatives. But thanks to a lot of hard work by our associates, continued alignment around our core operating model and continued investment in key markets, we're encouraged with our momentum exiting the year with strengthened and reinvigorated core title operations around the country.
I would also point out that so far in 2018, we have closed or are in late discussions with several title and escrow companies that will give us greater presence in key MSAs. And we have a good pipeline of additional acquisition opportunities to help supplement our organic growth plans for the year.
As we generate capital from our expected growth and a lower corporate tax rate, we will look to deploy it in 2018 and beyond to further expand our presence and scale in priority markets.
Before I turn the call over to David to discuss the financial results, let me touch on our company's strategic review. You recall at the time of our third-quarter 2017 earnings release, we noted that a strategic committee comprised of members of our Board of Directors had already been formed to assess a full range of available strategic alternatives for the company. While stating that the review would be done in an expeditious manner, we provided no specific time frame, and at present the review is still ongoing. The board and management are working together to complete this process as soon as possible.
I do want to take a moment to thank our associates for their hard work, loyalty and execution. In the face of heightened competitive pressures, we've positioned Stewart to successfully move forward.
And with that, let me turn it over to David for more detail on our financial results.
David C. Hisey - CFO, Secretary & Treasurer
Thank you, Matt, and good morning, everyone. Let me reiterate Matt's comments on the hard work and dedication of our associates. I'm impressed by their focus and progress and commend them. They continue to rise to the challenge and embrace Stewart's culture of caring execution, giving us good momentum as we enter the new year.
This morning, Stewart reported pretax income of $17 million for the fourth quarter 2017 with net income of $15 million or diluted earnings per share of $0.64. Overall, revenues of $526 million were in line with last year's fourth-quarter results. But as Matt mentioned, our Title segment revenues of $515 million were up from last year.
Revenues were driven by strong commercial business, increased premiums per order from a higher percentage of purchase transactions and input from new hires and acquisitions, which offset lower refinancing volumes and Ancillary Services revenues due to divested operations.
As disclosed in our earnings release this morning, our fourth-quarter 2017 results included over $9 million of total charges related to our review of corporate strategic alternatives, office closures, Title365 integration costs and executive severance and retention expenses.
These charges were offset by approximately $7 million of net income tax benefits resulting from the revaluation of our deferred tax liability following passage of new federal tax regulations. The Title segment generated pretax income of $27 million or a 5.2% margin.
With respect to the direct business, although revenues were down 2% from last year, strong commercial business and improving purchase mix helped offset lower order volumes, especially in the centralized business.
The residential fee per file increased 11% to $2,100 on the business mix shift. Commercial revenues improved 23% influenced by deal size in the quarter, which also drove a 36% increase in our commercial fee per file to $10,000. Driven by lower refinancings, open orders decreased 11% and closed orders decreased 18% from the fourth quarter.
With respect to our agency business, gross revenues increased 1% compared to last year's quarter. While we saw improving margins, the independent agency remittance rate decreased from 18.2% to 17.2% this quarter.
Moving to Title losses, as a percent of Title revenues were 5.1% in the fourth quarter, a slight increase compared to 4.8% in the prior year quarter. Going forward, we expect to provision at a rate of roughly 4.8%. Our total balance sheet policy loss reserves were $481 million at quarter-end and remain consistently above the actuarial midpoint of total estimated policy loss reserves.
Looking at our Ancillary Services and Corporate segment, the segment's pretax results improved 37% over the prior year quarter as a 30% decline in expenses more than offset a 22% drop in revenue as a result of divestiture of several lines of business at the end of 2016.
The segment's results for the fourth quarter 2017 and '16 included approximately $9 million and $6 million, respectively, of net expenses attributable to parent company and corporate operations. Of the $9 million net expenses for the fourth quarter 2017, $3 million of advisory costs were related to our previously announced review of strategic alternatives.
With respect to operating expenses on a consolidated basis, employee costs for the fourth quarter 2017 were comparable to the fourth quarter 2016. Salaries declined as a result of reduced average employee counts tied to volume declines, primarily in ancillary services and centralized title operations. However, this decline was offset by increased bonus and incentive compensation during the fourth quarter 2017. Employee costs for the fourth quarter 2017 were slightly elevated at 28.4%.
Other operating expenses for the fourth quarter 2017 were comparable to the fourth quarter 2016 as reduced outside search fees and ancillary and centralized title expenses were offset by higher technology costs and third party fees during fourth quarter 2017.
As a percentage of total operating revenues, other operating expenses were 18.5% versus 18.2% from the fourth quarter 2016. Excluding the $7.4 million of expenses recorded in the fourth quarter 2017 related to our strategic alternative review, office closures and Title365 acquisition integration, the other operating expense ratio was 17.1% or 110 basis points better than the prior year quarter.
Lastly, on other matters, our financial condition remains very strong with a debt-to-capital ratio of 13.9% at year-end, cash flows from operations of $60 million in the quarter and a book value per share of $28.62.
The effective tax rate for the fourth quarter 2017 after adjusting for the effect of the new tax law and other discrete tax items was 34.4% versus 38.6% in the prior year quarter. In 2018, we estimate that our tax rate for the full year will be in the 24% to 25% range.
I'll now turn the call back over to the operator to take questions.
Operator
(Operator Instructions) We'll take our first question from Bose George with KBW.
Bose Thomas George - MD
Could you first talk about just the outlook for your commercial premiums? It's obviously a nice increase this quarter. Do you think that's sustainable? Are you more active now in these larger loan sizes where you can remain active?
Matthew W. Morris - CEO & Director
Yes. No. On commercial, we continue to be encouraged. We did have good broad-based strength along geography and transaction type this quarter, which we've seen now, I think, for the last couple years of growth there. We've had -- we did have a couple sizable transactions as well.
Remember last quarter, we noted that a few deals were pushed into Q4, and we had some of them close this quarter. And we feel really good about our commercial operations as we start 2018. Solid performance and growth across the platform and we believe we're continuing to gain traction in the commercial arena as a result of the strong balance sheet -- continue to increase surplus and the underwriting expertise that we have to get the deals done.
Bose Thomas George - MD
Okay. That makes sense. And then in terms of the expenses when you look out into '18, you guys highlighted a number of sort of transitory expenses. And just when we think about those into '18, how much of that should we expect will sort of come off going through the year?
Matthew W. Morris - CEO & Director
As you mentioned, we tried to point out several of the one-timer -- onetime items this quarter. There are certainly additional factors that added to the expense headwinds in the quarter, like continued recruiting, we had some hiring, technology and training integration costs are rolling out, which are tougher to parse out.
In addition, we have the previously mentioned $10 million of expense saving coming out at the end of both 2018 and another $10 million at the end of 2019, tied to title production. So as we stated, I think, in the release, they're somewhat heightened this year related to a lot of the growth initiatives. But should see that trending down in 2018 in addition to the cost reduction efforts tied to title production expense.
Bose Thomas George - MD
Okay. Great. And then, actually, just one on the strategic review. I know you can't really comment on time lines, et cetera, but the -- in terms of the -- how it impacts your operations, like recruiting, things like that, has there been sort of any impact from the ongoing review on that part of the business?
Matthew W. Morris - CEO & Director
Yes. No. We appreciate the loyalty of our existing associates. I'm not going to say that it doesn't make it harder to recruit and do some of our growth initiatives going forward, but we've got a very loyal group here that continues to press forward. And I think will -- we continue to communicate with them and let them know that we're focused on comprehensive review over any artificial deadline and making sure we have a strong platform for growth moving forward.
Operator
And we'll take our next question from Mackenzie Aron from Zelman & Associates.
Mackenzie Jean Aron - VP
Matt, you mentioned the various acquisitions that could be in the pipeline. Is there any color that you can give us on the scale or geographies where those might be focused?
Matthew W. Morris - CEO & Director
Yes. The geographies, I'm not going to get into specific markets, although I will say these are larger markets and markets that we have less scale in. So they're definitely a target on our side. I mean, in terms of size, they're definitely kind of your midrange title and escrow offices. So nothing that -- we'll have to do a few of these in the year, so -- but I'd probably hesitate to give much specificity around that.
Mackenzie Jean Aron - VP
Okay. Understood. And then on the acquisitions that were made last year, I think last quarter you had mentioned you expected the revenue run rates to get up to kind of where you expected them to be on a normalized basis by the spring selling season. Does that still feel realistic? And can you just give us an update on where those integrations stand right now?
Matthew W. Morris - CEO & Director
Yes. So I think we talked last time really on Title365 being the most significant acquisition last year, and we do see that in addition to our -- just organic growth and new hiring continuing to progress and make up the momentum and make up the losses that we saw in 2017 -- in early 2017.
Mackenzie Jean Aron - VP
Okay. And then just one quick one. On the corporate pretax income line is, can you just give us the right run rate we should be thinking about there?
Matthew W. Morris - CEO & Director
I'll let David take that one.
David C. Hisey - CFO, Secretary & Treasurer
Yes. I think that -- I mean, Mackenzie, the best way to think about that is just to take out the $3 million of strategic alternative expenses; that was really sort of the odd item for this period. As Matt mentioned, the review is ongoing. So we'll have some of those for some period of time, but the true run rate of the business would be those expenses without that number.
Operator
(Operator Instructions) We'll go next to the line of John Campbell from Stephens Inc.
John Robert Campbell - VP and Research Analyst
Just following up on that last question. Was it $6 million a quarter? Is that the right kind of run rate for corporate cost?
David C. Hisey - CFO, Secretary & Treasurer
Correct.
John Robert Campbell - VP and Research Analyst
Okay. And then if we look at the Title segment, I don't know if my math is right here, but I've tried to kind of back out the one-timers throughout the year, but I'm getting to about a 6% kind of Title pretax margin for the year.
As I look at '18 and maybe even into '19, for this year, you'll be lapping some integration costs, you've got some of the cost saves coming later in the year. Just curious about where you think Title pretax margins can go in '18. Or maybe, I guess, just directionally, what you think margins will do, if you think you can expand margins this year?
Matthew W. Morris - CEO & Director
Yes. We're definitely looking at expanding those. And I think some of the scale that we've seen, the incremental margin by the new revenue that's coming into the organization we've been very encouraged by. So I think that in addition to our cost reduction efforts, in addition to exiting some of these onetime expenses, we continue to have a strong trajectory toward increasing that Title margin.
John Robert Campbell - VP and Research Analyst
Okay. And then, I guess, back to the Corporate segment. So the ancillary services kind of revenue line -- this might be tough to tell, and I know you guys are doing a lot of kind of the backdoor work there. But what is your expectation for the revenue line there? At some point, does that flatten out and start to maybe grow the back half this year? Just any kind of thoughts there.
Matthew W. Morris - CEO & Director
A lot of what's in that ancillary businesses relates to both default revenue as well as refinance revenue. And so those lines more trend with both default business, which we're seeing a decline as well as refinance business, which has declined. So I think probably the ability to track that more in line with those markets makes more sense.
So other than revenue, this is definitely a line that we continue to rightsize the business because we have less control over that top-line revenue. So we rightsized the business, it's evidenced by the drop in expenses this quarter. And we'll continue to adjust that to current market conditions.
John Robert Campbell - VP and Research Analyst
Okay. That's helpful. And last one for me. On the investment income line, just curious about thoughts on rising rates. How much that impacted kind of how the portfolio is tied?
David C. Hisey - CFO, Secretary & Treasurer
Yes. I mean, our portfolio is sort of what, a couple 2-, 3-year average maturity. So, I mean, we shouldn't have -- we'll obviously reinvest as things mature. But we shouldn't have huge sensitivity there because of the duration.
Operator
(Operator Instructions) We'll go next to the line of Geoffrey Dunn with Dowling & Partners.
Geoffrey Murray Dunn - Partner
Matt, I want to be clear what you said about M&A. Are you in the closing process on a couple deals or in discussions on a couple deals?
Matthew W. Morris - CEO & Director
We are -- I would say both.
Geoffrey Murray Dunn - Partner
Okay. And so -- I assume, these are being done at the Title operating level. Just it seems unusual to be able to go out and pursue M&A in the middle of a strategic review. So I guess, how are you finding the negotiations for these platforms given the situation the overall company is in?
Matthew W. Morris - CEO & Director
Well, again, I think they're -- the conversations are definitely at that title and escrow level and usually at the level of a particular market and a market that we are subscale in. So I think looking at the process, they're very focused on expanding the operations and kind of merging teams in specific markets.
And so I think that's the focus -- the various components of the review all support those local operations in those strategic markets. And so it gives us the ability to continue kind of the growth plans. And honestly, a lot of these discussions were going on prior to the strategic alternatives being announced. And so I think those that -- we have a lot of clarity on that are highly accretive to that local market, we've continued discussions on.
David C. Hisey - CFO, Secretary & Treasurer
Matt, wouldn't it also would be fair to say though that those -- that's our business, right, so...
Matthew W. Morris - CEO & Director
Right.
David C. Hisey - CFO, Secretary & Treasurer
So growing that business is consistent with any strategic outcome.
Matthew W. Morris - CEO & Director
Correct.
Geoffrey Murray Dunn - Partner
With respect to the tax rate, are your expectations for that to carry through all the way to the bottom line? Or have you made any actions with respect to compensation? Or thoughts on investment to pass through? Or reinvest some of that gain?
David C. Hisey - CFO, Secretary & Treasurer
I'm sorry, you're talking about the 24% to 25% go-forward rate?
Geoffrey Murray Dunn - Partner
Correct. Yes.
David C. Hisey - CFO, Secretary & Treasurer
No. That's our expectation of the effective tax rate and so the reason it's a little different from the 21% statutory is we've got some state taxes on it. We also have to plan for the effects of sort of the nondeductible items like you mentioned, potentially some of the compensation and the like. But all that's built into that number. And so that should be the effective tax rate going forward.
Geoffrey Murray Dunn - Partner
I didn't ask that correctly. Are you passing? Are you doing any action with respect to employee compensation? Or thinking about incremental investment? Or is that benefit of the drop in the tax reform flowing completely through the cash flow?
David C. Hisey - CFO, Secretary & Treasurer
Well, I think, as Matt -- yes, sorry if I didn't answer that correctly, but I think as Matt said in his comments, the additional capital that we'll be generating from the tax benefit as well as our growth, we're looking to reinvest in the business, primarily in the growth initiatives with the new hires and acquisitions.
Matthew W. Morris - CEO & Director
Yes. Geoff, so we're not using that for alternative purposes, it's flowing to the bottom line and being used as capital go forward.
Operator
And at this time, we have no further questions. I'd like to turn it back over to our presenters for any closing comments.
Matthew W. Morris - CEO & Director
That concludes this quarter's conference call. Thank you for joining us today and your interest in your Stewart. Appreciate it.
David C. Hisey - CFO, Secretary & Treasurer
Thank you.
Operator
We'd like to thank everybody for their participation. Please feel free to disconnect at any time.