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Operator
Welcome to the S&T Bancorp first-quarter 2024 conference call. After the management's remarks, there will be a question-and-answer session. Now I would like to turn the call over to Chief Financial Officer, Mark Kochvar. Please go ahead.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Great. Thank you very much. Good afternoon, everyone. Thank you for participating in today's call. Before beginning the presentation, I want to take time to refer you to our statement about forward-looking statements and risk factors. The statement provides the cautionary language required by the Securities and Exchange Commission for forward-looking statements that may be included in this presentation.
A copy of the first-quarter 2024 earnings release as well as this earnings supplement slide deck can be obtained by clicking on the Materials button in the lower right section of your screen. This will open up a panel on the right where you can download these items. You can also obtain a copy of these materials by visiting our Investor Relations website at stbancorp.com.
With me today are Chris McComish, S&T's CEO; and Dave Antolik, S&T's President. I'd now like to turn the program over to Chris.
Christopher McComish - Chief Executive Officer, Director
Mark, thank you, and good afternoon, everybody, and welcome to the call. We appreciate the analysts being with us this afternoon, and we look forward to your questions. I certainly also want to thank our employees, shareholders, and others listening to the call this afternoon.
Before we get into the numbers, I want to continue to express how good I feel about the progress that's centered on S&T's people-forward purpose that we've made and how our strategic focus on this purpose is delivering for our customers, shareholders, and the communities that we serve.
A few weeks ago, we wrapped up an almost two-week road trip where we were able to speak face to face with all 1,250 of our employees in small groups. The energy, commitment and engagement that they displayed in these meetings was truly inspiring to both me and our entire executive leadership team.
Our people-forward purpose connected to our core drivers of performance, the health and growth of our deposit franchise, solid credit quality, best-in-class core profitability and underpinned by the talent and engagement level of our teams are where we are focused to deliver for our shareholders.
In addition to the numbers that we'll go through on page 5, in Q1, we saw further evidence of our progress as we were recognized by Forbes as one of America's best banks from a financial performance perspective, and one of America's best companies for employee loyalty and engagement. The employee loyalty award is broader than just financial services and looks at all mid-sized employers in the United States. And this is the second year in a row for this recognition.
Turning to our quarter on page 5, you'll see that we earned $0.81 a share, which is about $0.02 ahead of consensus estimates with that net income over $31 million. Our return metrics were excellent with almost a 14% ROTCE, and our PPNR remained strong at 1.76%. Our net interest margin did see some contraction, though at 3.84%, is still very strong. The 8 basis points of contraction is less than half of what we saw in Q4 of last year. And our net interest income remained above $83 million for the quarter. Mark will provide further color here in a few minutes.
I would also -- looking at things from a credit perspective, there was a little bit of movement. However, it's very manageable and primarily related to a couple of strategic exits. Dave is going to dive more deeply here in a few minutes. I would also call out page 7 where we've added additional insight into our multifamily CRE portfolio. This is in line with the information that we have provided to you in previous quarters relative to office exposure. And again, we'll spend more time and color on that in a few minutes.
Moving to page 4, you'll see that loan growth for the quarter was muted. However, we saw a meaningful deposit growth. Historically, Q1 is typically a lower loan growth quarter for us. On the deposit side, customer deposit growth was more than $78 million, producing over 4% annualized growth, which is a number we feel very good about.
While the deposit mix shift continued, we did see further slowing in the rate of decline in DDA balances with overall DDA balances remaining strong at 29% of total balances. Additionally, our customer deposit growth allowed us to reduce borrowings by $130 million in the quarter, which obviously had a positive impact on our net interest margin.
I'm going to turn it over to Dave now to talk more about the loan book and credit quality. Then Mark will provide more color on the income statement and capital. We look forward to your questions after their remarks. Dave, over to you.
David Antolik - President
Yeah. Thank you, Chris. Turning to page 5, I'd like to spend some time discussing asset quality results for the first quarter. The ACL reduction that is presented on this slide reflects improving asset quality, particularly in our commercial loan book and is the direct result of the significant amount of work being done by our bankers and credit teams to manage and reduce credit risk in the current economic environment.
We have seen improvement in our ratings stack via a combination of strategic assets -- or exit, sorry, as Chris mentioned, coupled with some modest improvement in the remaining book. Net charges for the quarter of $6.6 million were related to one of the strategic exits, which was a CRE relationship in Western Pennsylvania and the progression of one Western Pennsylvania operating company through the workout process.
The commercial real estate loans related to this operating company account for the majority of our NPA increased during the quarter from $23 million to $33 million but remained at a very manageable level of 44 basis points. We have a defined exit strategy for this credit, and we're actively engaged in the execution of that strategy.
As Chris mentioned, we've included additional details on page 6 and 7 of this presentation regarding our office and multifamily portfolios. Starting on page 6 with office, you'll see the granular nature of this segment with an average loan size of $1.1 million and average loan to value of 55% based on the most recent appraisal available.
It's also important to note that geographic distribution of these properties and our limited exposure to central business district assets that totaled $47 million. Looking at that $47 million segment, it is comprised of 30 loans averaging $1.6 million and the largest loan in that group totaling $7 million and the majority of those dollars being located in the Pittsburgh, Columbus, and Buffalo MSAs.
I'd like to call your attention to the pie chart on this and the next page and clarify that the other category is primarily made up of loans within our defined market of Pennsylvania and states adjacent to Pennsylvania. Also included in this detail are maturities by year. This information reflects limited maturity concentration in any one individual year.
Digging into the largest exposures, the 29 that are represented on this page is exceeding $5 million. These loans include two non-owner-occupied properties, totaling $11 million. And in whole, there is a debt service coverage ratio well over 1.2% for the entirety of these loans. And the four loans over $10 million average a debt service coverage ratio of over 1.4. I'll also note that our construction exposure in the office segment is insignificant.
Turning to page 7, you'll see similar statistics relating to our multifamily portfolio. As with office, you'll see very granular exposure as evidenced by an average size of $1 million and an equally diverse geographic distribution. In this segment, we have 30 loans exceeding $5 million that reflect an average debt service coverage ratio of over 1.4, with the largest nine displaying an average debt service coverage ratio of 1.6. These debt service coverage ratios exclude approximately seven properties representing $78 million in exposure that are still in their lease-up and stabilization phase.
We monitor this lease-up and stabilization versus our underwriting assumptions and limit the number of construction loans that we make to very top-tier borrowers who have experience and the appropriate capital. And we have no concerns with these projects at this time.
In addition, we have multifamily construction commitments totaling $215 million with outstandings of $115 million at the end of the quarter. All of these construction loans are within the contiguous states of Pennsylvania, Ohio, and Maryland, as well as one deal in Delaware.
We continue to have a positive outlook for these multifamily properties, and this has been a portfolio that's performed very well for us. Finally, both our office and multifamily portfolios have limited criticized, classified and NPL categorized loans. I'll now turn it over to Mark to dig a little deeper.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Great. Thanks, Dave. On slide 8, we have net interest income. The first-quarter net interest margin rate, as Chris mentioned, was 3.84%. That's down about 8 basis points from last quarter, which does represent an improvement over last several quarters in terms of the decline. It is in line with our expectations as the pace of deposit mix shift and exception pricing moderates. We also see this in the slowing increase in the cost of funds that's shown at the bottom left of this of this page.
Cost of funds is up about 15 basis points in the first quarter. It was up 28 and 27 basis points the prior two quarters. Our emphasis on the deposit franchise has aided in helping keep that DDA mix strong at 29% and has returned us to net customer deposit growth, allowing us to reduce the more expensive wholesale funding.
That shift on the balance graph of about $100 million of brokered between money market and CDs was cost neutral. We expect funding cost pressure to continue to moderate with the net interest margin bottoming out in the mid-3.70% range in the second and third quarters. We're still asset sensitive on the front of the curve. So should the Fed decide to move rates lower, we would expect a 2 to 3 basis points of additional margin compression for each of the first few 25-basis-point cuts.
On slide 9, we have non-interest income, which returned to more normal levels in the first quarter after some unusual items in the fourth quarter. Those included a $3.3 million OREO gain and over $1 million of non-cash valuation adjustments. Those are all in the other category. We did experience some seasonality in debit card as well as in service charges in Q1. But Q1 results were in line with our recurring fee outlook of approximately $13 million per quarter.
On the expense side, expenses were down $1.7 million in the first quarter compared to the fourth, more in line with our expectations. The largest decline was in salaries and benefits where medical expense returned to more normal levels after an unusually high fourth quarter. Our run rate expectation is approximately $54 million per quarter for expenses.
And lastly, on slide 11, on capital, TCE ratio increased by 15 basis points this quarter, overcoming 8 basis points of drag from a greater AOCI impact. TCE remains quite strong due to good earnings and a relatively small securities portfolio. All of our securities are classified as AFS. Capital levels position us very well for the environment and will enable us to take advantage of organic or inorganic growth opportunities.
Thanks very much. At this time, I'd like to turn the call back over to the operator to provide instructions for asking questions.
Operator
(Operator Instructions) Daniel Tamayo, Raymond James.
Daniel Tamayo - Analyst
Hey, good afternoon, guys.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Hi, Dan.
Daniel Tamayo - Analyst
Maybe -- I appreciate all the commentary on the credit side, and it seemed like it was really, the increase in net charge-offs and non-performers were related to the single commercial real estate credit. But as we get through a bumpier time and enter a period of uncertainty, obviously, you provided a lot of color on the office and multifamily portfolios. But can you just provide where you think credit costs go for you from here? I mean, just a high-level thought on what NCOs might look like for you as we go through the year or provision, whatever is easier.
David Antolik - President
Yeah, I think when you start with the ACL that showed some improvement. Now this quarter, obviously, evidenced some charges. So we think we're -- or we know we are improving our asset quality, and we expect that to continue throughout the year. I mean, there's still risk in these portfolios, and we think we're adequately reserved for those risks.
Daniel Tamayo - Analyst
I mean, is the run rate of -- I mean, I don't want to call it a run rate, but with net charge-offs bouncing around a 20 basis point a quarter number, does that seem like a reasonable -- I guess, before the first quarter where they're a little bit higher. I mean, what -- how do you think about what a reasonable number is going forward? Is it closer to that 20 basis points or should we be thinking 35 basis points or some other numbers is a better run rate for you guys in terms of credit costs?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Yeah, this is Mark. I don't think that the first quarter experientially changes our thinking for the -- at least for the medium or near term. So we had been expecting sort of in the 20s someplace in terms of charges over the next several quarters on average.
Daniel Tamayo - Analyst
Okay. All right. Thanks for that. And then I guess secondly, and I apologize if I missed this. But obviously, getting the balance sheet right right now, you're adding deposits and loan growth is not the most important thing, but just curious what the most current outlook on loan growth is.
David Antolik - President
Yeah. So if you look at Q4, we saw relatively higher than normal loan growth. Those average balances carried into Q1. Pipelines were relatively low at the beginning of Q1. They've grown into the balance of Q1, but we're still not expecting any significant balanced growth throughout the year. Low single-digit numbers is what we would budget for.
Christopher McComish - Chief Executive Officer, Director
Dan, we've been pretty consistent about that kind of in that 3% range is where we've been looking.
Daniel Tamayo - Analyst
Great, okay. All right. I'll step back. Thanks for the color, guys.
Christopher McComish - Chief Executive Officer, Director
Thank you. (multiple speakers)
Operator
Kelly Motta, KBW.
Kelly Motta - Analyst
Hi, thanks for the question. Maybe just carrying on that loan growth question from before. Just wondering, understanding that pipelines are relatively low, where you're still seeing opportunities versus where demands for credit from your borrowers is more muted at this point in the cycle.
David Antolik - President
Sure. We spent a lot of time building out our business banking teams. We think that's the space. Lower middle market C&I as well, where we can differentiate ourselves from many of our competitors and drive some growth. Those often come with deposit opportunities as well. So our approach to rebuilding relationships with these customers from a deposit perspective as well as supporting those customers with loan needs is important to us in terms of our people-forward strategy.
Christopher McComish - Chief Executive Officer, Director
Yeah. Things are not as robust in the commercial real estate area, Kelly, as you'd expect, right? Given the rate environment, this is as much a customer caution as anything. The good news is we've got very deep relationships in the commercial real estate space. So we're able to be proactive with them.
So we don't believe we're missing opportunities. It's really lower demand. I think Dave is exactly right. The small business space has been one that's been a real positive for us, both on the loan and deposit side, and it's an area that we'll continue to focus.
Kelly Motta - Analyst
Got it. That's super helpful. And in the absence of stronger growth, if capital continues to build quite nicely, just wondering as you look ahead, what your priorities are for capital return here.
Christopher McComish - Chief Executive Officer, Director
Yeah. We get that question a lot, seeing where we are relative to $10 billion in size and the regulatory responsibilities that come with that. As we've talked about in previous quarters and for the past couple of years, we've really done a nice job of building this foundation for growth relative to regulatory and compliance oversight. And we feel like we're there today.
We also are highly interested in organic growth. And we believe there may be opportunities down the road, and those are long long-term relationships that we're working hard to continue to build. We believe that we've got a great story to tell in that regard. When you think about the capital levels of the company, the efficiency of our company, the customer experience recognition that we have, employee engagement, all of those things give us a good foundation to be able to potentially be a good partner for somebody that's looking to become part of a larger organization. So very interested in the states that we're in today in both Pennsylvania and Ohio in this geography.
Kelly Motta - Analyst
Got it. That's helpful. Maybe last question from me. On the fee side, both the card revenues and services charges were a little weaker. How much of that was just seasonality? Or is there any other changes that were made that we should be cognizant of as we think about the year ahead?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
I think most of it was seasonality. It was primarily in the cards; it was primarily debit card activity driven. And then in the service charges, it's primarily NSF, and that's often seasonal as tax returns and some spending slow. So we typically see some slower end stuff in the first quarter of years.
Kelly Motta - Analyst
Great. I appreciate all the color. Sorry --
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
A year ago, we did make some change from NSF changes. So the year-over-year comparison on service charges is impacted by that, but from fourth quarter to first, that's more seasonality.
Kelly Motta - Analyst
Got it, that's helpful. Thanks so much.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Thank you.
Operator
Manuel Navas, D.A. Davidson Companies.
Unidentified Participant
Hi, this is [Sharanjit] on for Manuel Navas. Thank you so much for taking my questions. I was wondering what -- sorry, what would you assume for deposit betas in a rate-down scenario?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Yeah. So I mean, it gets a little tricky because it's in the early stages of that with rates -- if the Fed were to move, we would still anticipate our cost of deposits to increase some, but just at a lower pace. So the quantification of that beta gets a little trickier.
So the easiest way for me to think about it has been that our margin will be up again about 2 to 3 basis points lower than it would have been in the absence of the Fed rate cuts. So we are expecting compression to the mid-3.70s in the second quarter, third quarter timeframe. So if we were to see the Fed move, say, in September, I would expect that margin to go from mid-3.70s to low 3.70s. And that experience would continue if the Fed were to keep on going for at least the next several cuts.
Unidentified Participant
I see. Thank you. That's it for me.
Operator
Daniel Cardenas, Janney Montgomery Scott.
Daniel Cardenas - Analyst
Hey, good afternoon, guys.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Hey, Dan.
Daniel Cardenas - Analyst
Hey, Mark, can you give me the AOCI impact this quarter?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
That change was like 8 basis points.
Daniel Cardenas - Analyst
Okay. And what was the dollar amount? I think last quarter, you were at $90.9 million. Where did that go to this quarter?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
About $98 million.
Daniel Cardenas - Analyst
Okay, excellent. All right. And then on the credit quality front, can you give us a little bit of color as to the industry that the company that you guys had some issues with? What industry were they operating in? And then maybe some thoughts as to just overall watch list trends. I mean, they sound pretty good, but maybe just a little bit more color on that.
David Antolik - President
Yeah, Dan, with regard to the one credit that didn't work out, it is an active work out. So I don't want to disclose anything that might disrupt our ability to collect. With regard to the overall rating stack, we have seen some improvement. And as I mentioned in the prepared comments, it is a combination of some strategic exits. And we've got some additional execution there to continue to build momentum in reducing C&C assets because they continue to be higher than where we'd like to have them, as well as making sure that we're monitoring and actively following the remainder of the rating stack and where we have seen improvement.
And then on top of that, making sure that we're underwriting to the current environment, meaning costs, rates, all of those things. Those things combined will help to continue us or allow us to tell a better credit story as we move forward.
Daniel Cardenas - Analyst
Okay, got it. And then with that one credit that you're working out, do you think you'll have any additional losses associated with that? Or do you think what happened this quarter is pretty much will cover those losses?
David Antolik - President
Yeah. I think we're in good shape relative to future losses. It's just really a matter of timing of the final resolution with this customer.
Daniel Cardenas - Analyst
Okay. All right. And then on the deposit front, what we saw here in Q1, do you think that's sustainable throughout the rest of the year? I mean, I know it's despite right now for everybody for good core deposit growth, but how do you guys feel about the growth overall for 2024 on deposits?
Christopher McComish - Chief Executive Officer, Director
Dan, yeah, it's Chris. I feel -- we feel very good about the team and all the work that we've done, be it from the commercial side of our business and emphasis on treasury management, the additional channels and avenues through which where we're originating deposits and deepening customer relationships, the focus that we've put within our teams either in our branches or contact centers, how we've changed incentive plans.
There's -- we've pulled many levers and none of those things happen overnight, and this has been a couple of year journey that we're on long before the significant rise in interest rates. And as you said, this hand-to-hand combat started in the industry. So the progress we've made as a company, we feel very good about -- around this focus on our driver of the deposit franchise.
And so this is two quarters in a row of meaningful deposit growth, $100 million last quarter, $70 million this quarter. Our DDA percentages of a total remains solid. So I think the stability of the rate environment actually helps us a little bit, and we're going to continue to be as proactive as we need to be.
Daniel Cardenas - Analyst
All right. Good to hear. And then last question for me. How should we be thinking about your tax rate on a go-forward basis? It looks like it was a little bit higher in Q1 versus last year. And is that 20%-ish kind of a good run rate going forward?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Yeah, we expect it right around 20% effective.
Daniel Cardenas - Analyst
Great. Thank you, guys. I'll step back.
Operator
(Operator Instructions) Matthew Breese, Stephens.
Matthew Breese - Analyst
Hey, good morning -- sorry, good afternoon, everybody.
David Antolik - President
Hey, Matt.
Matthew Breese - Analyst
I wanted to go back to the disclosures on the office book. One quick one is just the average LTVs, could you confirm for us, are those at origination? Or are there any updates? Or how do you go about that process?
David Antolik - President
Yeah. It would be the most recent appraisal available. So in some cases, where we have a reason to update the appraisal, we would use that number, otherwise it's at that origination.
Matthew Breese - Analyst
Is there any way to frame that time-wise, a weighted average of two, three years old or is it for the most part four or five years old?
David Antolik - President
Look, the way we look at this book and the way that I look at value is we focus on debt service coverage, right? And that's net operating income because that ultimately determines the value of the property. So that's what we spend most of our time looking at testing, stressing, so the rent roll that goes into making up that service coverage is what we focus in on.
Matthew Breese - Analyst
And how often are those debt service coverage ratios updated?
David Antolik - President
At a minimum, annually.
Matthew Breese - Analyst
Okay.
David Antolik - President
Yeah. So all the numbers that I referenced today would have come out of the most recent annual review, and most of those are done in the back half of the year. So those are pretty current numbers that I referenced relative to debt service coverage.
Matthew Breese - Analyst
Okay. So along those lines, if I look at the maturity by year, you have $48 million maturing in 2024. I am assuming some of those have already matured and renewed or gone elsewhere. I'm just curious as even if it's a limited sample set, as those have kind of come up for renewal, how have the debt service coverage ratios reacted? And have they been able to maintain a north of 1 or 1.2 times level from what you've seen?
David Antolik - President
Yeah. First part of the question, that these numbers are just moving forward. So the things in Q1 that would have reset have already reset. They've matured and we've either rewritten them or they've been taken out by others. And we haven't seen any deterioration relative to resetting in the current interest rate environment.
I think the biggest question here for any bank is what does that occupancy look like? Unlike the multifamily office CRE has -- is usually limited to the number of tenants and those tenants pay a fixed rental rate for a longer period of time. So that -- as I mentioned in the call, the office CRE debt service coverage ratios tend to lag multifamily because multifamily landlords have the ability to adjust rental rates on a more frequent basis, typically annually.
Matthew Breese - Analyst
Okay, that makes sense. Could you just go into the biggest office loans, the $10 million bucket and the biggest multifamily loans, similar to $10 million north? How are those larger loans performing? Any sort of past dues or any sort of issues there? Just some broader color on the big stuff.
David Antolik - President
Yeah. I think the biggest takeaway is that those largest loans, particularly those above $10 million, have stronger debt service coverage ratios for both office and multifamily. And in the multifamily space, the debt service coverage ratios are significantly higher than what we would test to in terms of an annual review for a debt service coverage covenant that we have in place on most of these loans.
And they're geographically diverse for the most part. As I said, that other category is really just a deeper dive into our geography, but they're pretty well dispersed. Obviously, the larger concentration by number and dollar is in Pittsburgh, but they're not outsized. It's not a $140 million loan. The average sizes are significantly larger than $10 million for the largest type of loan that we would have.
Matthew Breese - Analyst
Okay. And are any of these loans criticized or classified, not considered past?
David Antolik - President
There's one loan in the office space that's criticized -- of the top, I'm referring to the top 29 years with --
Matthew Breese - Analyst
Yeah, the biggest ones tend to do the most damage when they go sideways. I just want to get a --
David Antolik - President
Yeah. There's one loan in the office pool. There's nothing in the multifamily. There's one loan in the office pool of those $5 million and larger that's a criticized loan.
Matthew Breese - Analyst
Okay. The last one I had just in regards to the NIM -- and I appreciate taking all my questions. The pace of loan yield expansion has also slowed. And I was just curious, in the absence of rate cuts, is this kind of 4- to 6-basis-point range of loan yield increase, is this a good kind of near-term proxy for which we should expect until there's rate cuts?
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Yeah. I think there is in that 5 to 6 right around in there, that's what we expect for the next several quarters, at least.
Matthew Breese - Analyst
Okay. I'll leave it there. I appreciate taking all my questions. Thank you.
Mark Kochvar - Chief Financial Officer, Senior Executive Vice President
Certainly, we appreciate the interest. Thank you.
Operator
There are no further questions at this time. I would like to turn the call over to Chief Executive Officer, Chris McComish, for closing remarks.
Christopher McComish - Chief Executive Officer, Director
Okay. Yeah. Thank you all for the engagement and the thoughtful questions. Anything to follow up, feel free to reach out. Again, we feel real good about the start of the year, particularly this deposit growth and where things stand. And we certainly appreciate your time and your interest. Look forward to talking to you soon. Bye-bye.
Operator
Ladies and gentlemen, that concludes today's call. Thank you all for joining. You may now disconnect.