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Operator
Good afternoon. Welcome to Sonim Technologies' first-quarter 2020 results conference call. My name is Danielle, and I will be your operator today.
Joining us today for today's call are Sonim's CEO, Tom Wilkinson; CFO, Bob Tirva; Investor Relations Advisor, Matt Kreps. (Operator Instructions)
I would like to remind everyone that this call will be recorded and made available for replay via a link available in the Investor Relations section of the company's website at www.sonimtech.com.
Now I would like to turn the call over to Matt Kreps. Please, sir, proceed.
Matt Kreps - IR
Thank you, Danielle, and welcome, everyone, to today's Sonim results call for the first quarter ended March 31, 2020. Sonim has just distributed a press release and filed a Form 8-K with Securities and Exchange Commission.
Those documents are available on the sonimtech.com website under investors. Information from that press release includes historical financial results, some of which will also be discussed in the company's remarks on this call.
Please note that certain information discussed on the call today will include forward-looking statements about future events, Sonim's business strategy as future financial and operating goals and plans. These forward-looking statements are only predictions and are subject to the risks, uncertainties, and assumptions; they are difficult to predict and may cause the actual results to differ materially from those stated or implied by those statements.
Certain of these risks and assumptions are discussed in SEC filings, including the most recently -- most recent quarterly report on Form 10-Q and the most recent annual report on Form 10-K. These forward-looking statements reflect management's beliefs, estimate, and projections as of the date of this live broadcast, May 14, 2020.
And Sonim undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date of this conference call except as required by the law. And with that, now I would like to turn the call over to Tom Wilkinson.
Tom Wilkinson - CEO
Thanks, Matt, and hello to everyone joining us on the call and online. It's been an interesting two months, to say the least. Part of that is what Bob and I expected when joining Sonim team last fall to lead a turnaround, a process that always has a lot of moving parts. But clearly, an unanticipated part of our work has been responding to the global COVID-19 pandemic.
For Sonim, the COVID pandemic has been disruptive, but not to the extent, and not in the same way, it has been for many other companies. In fact, the wide ranging and immediate changes, [first] responder, healthcare, education, government, and commercial industries, that emphasize remote work, connectivity, and mobile data have put a spotlight on mobile devices, and in particular, rugged devices such as ours.
These industries are having to quickly deploy people and resources in new and often critical situations where the ability to instantly communicate is essential as is the need to aggressively clean and disinfect the mobile devices. The last thing a first responder wants to do is bring the virus back to their station or their home.
In these conditions, there's an advantage to our ultra-rugged design, our integrated push-to-talk functionality, and configurability in deployment and management provided by our Sonim SCOUT applications. As we previously disclosed, we used November and December to complete a thorough review of the company. It is clear that we are on a declining revenue trajectory through the first quarter of this year due to an inventory buildup with a major carrier as well as delays in ramping other customers.
Importantly, we're able to use that time to implement a series of cost-reduction and lean operating actions to prepare for what we were believed would be a reversal of that trend. The expectation was that the cost benefits would begin to show in the first quarter with additional benefit in the second quarter, which is when we believed revenue could begin to move upward again due to favorable revenue impact from the awaited ramping of a major carrier customer.
Looking forward, we expect to increase our variable spending on new product R&D in the third quarter as we begin to develop our next-generation 5G devices. The headcount changes we have made and office changes, which we're in the process of, are already moving Sonim towards a leaner, more distributed workforce, less tied to offices or physical locations.
The COVID-19 pandemic in Asia resulted in our manufacturing facility being shut down for approximately three weeks during the first quarter. This slightly delayed our timeline for cost improvements and notably impacted our gross margin for the quarter. The pandemic has shown us all how to work differently, and we plan on responding to that opportunity with lean operations going forward.
We are hopeful that the first quarter will be the trough in company results as we have shifted away from the prior business model that was in place when Bob and I arrived, and toward a more proactive, diversified, and market-driven model going forward. We currently anticipate sequential growth in the second quarter as compared to the first quarter as well as better gross margin and continued benefit from additional cost-saving measures, not fully reflected in the first quarter, mainly due to timing.
Having laid out that framework, this is a good point to ask Bob to review the first quarter numbers in more detail. Then I'll come back with some more comments on our path forward. Bob?
Bob Tirva - CFO
Thanks, Tom. This afternoon, we issued a press release announcing our results for the first quarter ended March 31, 2020, a copy of which is available on the Investor Relations section of our website. Our first quarter 10-Q will also be filed with the SEC shortly.
Net revenues for the first quarter of 2020 decreased to $12.7 million. The decrease in net revenues was primarily attributable to the absence of activity, and there were minimum volume order contract which ended in Q4 of 2019 and a slower than expected ramp of our products at additional carriers.
As we've discussed previously, these product ramps can be unpredictable from quarter to quarter as carriers try to anticipate end-customer demand while keeping their inventories well. Going forward, while we feel that this unpredictability will continue, we are seeing an upward trend in Q2.
Gross margins for the first quarter of 2020 decreased to $2.2 million or 17% of net revenues. The decrease in gross profit percentage was primarily attributable to the COVID-19-driven shutdown of our factory, which negatively impacted our cost dynamics as well as lower sales volume and a few additional inventory reserve adjustments.
Looking at our operating expenses, total operating expenses for the first quarter of 2020 were $11.2 million compared to $13.2 million in Q1 of last year. The quarter included the partial effect of cost reduction activities, and we anticipate further cost efficiency gains ahead as we continue to focus on lean operations.
As Tom mentioned, we do anticipate operating cost savings will be partially reinvested into R&D for next-generation products, going forward. Net loss to common shareholders for the first quarter of 2020 totaled $10 million or a loss of $0.48 per basic and diluted share. The increase in net loss reflected lower revenue and gross [prof] margins, partly offset by the reduction of operating expenses.
As for the balance sheet, we generated $1.1 million in positive cash in the first quarter, bringing our cash balance at the end of March to $12.4 million. This gain in cash reflects increased efficiency on working capital management as we have worked to preserve our available funds in this period of economic uncertainty.
The company decided to suspend its practice of providing forward-looking guidance as of the third quarter of last year. While we are not providing formal guidance today, as Tom mentioned, we are presently anticipating that the second quarter will show sequential growth in revenue and gross margin over the first quarter.
Finally, a quick note on the impact to Sonim of the recent merger between T-Mobile and Sprint. Sprint has been a good customer to us, but we do anticipate changes in how our products will be sold because of our requirement for all stock devices to be sold as T-Mobile certified, which unfortunately, we are not.
Although, this will be a headwind for us later in the year, we do expect our current offerings to be available for sale to traditional Sprint customers on a non-stock basis. We intend to engage with the new T-Mobile in the next product cycle with our next generation of device.
I'll now turn it back over to Tom for some additional comments before we open it up for Q&A. Tom?
Tom Wilkinson - CEO
Thanks, Bob. We've not had a call with investors since our presentation of third-quarter results, but we have been doing more than simply cost cutting. During this time, we have resolved a number of technical issues that were plaguing our products in the last half of 2019. These had a particular impact to the key carrier customer and delayed adoption of our products.
After being able to demonstrate resolution of those issues and restart of rollout of the carrier sales force in the first quarter of 2019, we are seeing growing acceptance of our devices, an increased sell-through, and improving quality ratings from our customers. We have increased our engagement and negotiated promotional support of North America's largest enterprise carrier, resulting in an expectation for larger shipments into this carrier in Q2 and beyond.
Our going-forward plan on research and development as well as production will be to engage with ODM partners to bring broader expertise to our team as well as to provide lower costs through larger-scale purchasing. We intend to develop a rugged platform based on next-generation microprocessors, enabling 5G voice and data communications, while maintaining the unique rugged mobility, durability, and performance sought by our end customers.
The common platform should be very exciting, and we believe a compelling upgrade path to our current ultra-rugged smartphone product as well as align much lower marginal development costs for derivative products. This also facilitates lower-cost rugged mobile phone -- the production of lower-cost rugged mobile phone, accessory devices, and hybrid devices, and combine LTE functionality with alternative communications technologies such as radio or satellite communications.
By creating a multitude of devices of a single platform, we're able to reduce current and future R&D cost and leverage those costs over multiple product markets. We further plan to expand our product platform beyond rugged devices focused on traditional cellphone capabilities to rugged data collection devices such as barcode scanners built to operate on cellular and Wi-Fi networks. These devices will compete in what we believe is a larger rugged handheld market by delivering on features demanded but not yet fulfilled by devices currently offered in this market.
In closing, the progress we have made on the financial turnaround, the work we are doing with our customers and partners, and the opportunity for future developments are all exciting aspects for the year ahead. We're in the midst of a very exciting time for our business as the benefits are rugged mobility and more front and center -- are more front and center than ever, and working hard to capitalize on these trends, not just for the current pandemic, but for the long-term changes in how we work for the next years to come.
We believe Sonim is on track to realizing its full potential as the leading provider of rugged mobility solutions, which is a key to driving long-term shareholder value. We're off to a good start, and I look forward to building on that progress ahead.
With that, I will now turn it back to the operator for our Q&A session.
Operator
(Operator Instructions) Zack Silver, B. Riley FBR.
Zack Silver - Analyst
Okay, great. Thank you for taking the question. The first one is just around -- just on the cost of goods impacting the first quarter. Can you help quantify how much the COVID-driven factory shutdown impacted that? And then how we should expect the gross margins to trend over the balance of the year?
Bob Tirva - CFO
Hey, Zack. It's Bob. So I think, traditionally, our margins have been around 30% over the last quarters. I think that's a good indicator of where we were historically, and the drop was primarily due to the shutdown of the factory in Shenzhen. So I think that you'd see them -- our margins going back to that general range, maybe a little bit lower. But the majority was the shutdown.
Zack Silver - Analyst
Okay, that's helpful. And then just on the Sprint-T-Mobile to just clarify that. You are working towards for the next round of devices, you're going to work towards getting those T-Mobile certified, so we have that, right?
And then on the Sprint impact, I mean, I know you don't give individual breakouts but how much impact should that the Sprint-T-Mobile merger produce over the balance of the year?
Tom Wilkinson - CEO
Yeah, our next round of products is definitely going to be functional on the T-Mobile networks and mostly [a good question in sort of the question as such]. Like you said we don't give specific breakouts, but I would say that the changes going on there will have -- they'll have a modest impact on this year, not dramatic.
Zack Silver - Analyst
Okay. (multiple speakers)
Bob Tirva - CFO
Sorry, Zack. It's kind of a fake change. If Sprint and T-Mobile are merging as rapidly as they can, we have customers who depend on our products, and there's no slowdown at all.
If you're a Sprint customer and you've deployed our XP8, then you have a new addition to your team and you want an XP8, you absolutely can get one through Sprint. Not an issue.
I think over half our sales for Sprint are either upgrades or line additions to current customers that use our products. So that's not going to be impacted in the near future. Eventually, the focus on new devices will be led by T-Mobile. So it's kind of a later in the year thing.
Zack Silver - Analyst
Okay, that's helpful. And then the last one, more broadly, just around the competitive environment for the ruggedized solutions that you provide and then expanding into different markets was intriguing. So if you could maybe talk through that competitive environment for some of the examples you referenced like barcode scanners, that would be helpful.
Tom Wilkinson - CEO
Sure. I mean, clearly, we're not describing products that don't exist. But what we've observed is that as other rugged mobile optionality has arisen, the traditional barcode scanners, for example, haven't changed that much.
They tend to have small screens, and they tend to be built on architecture that's been around for several years. So we think that by bringing out newer devices, by providing an alternative to the form and fit for the customers, that we'll have attractive devices.
Zack Silver - Analyst
Got it. And then just for the competitive environment in rugged mobile devices, any changes from last year on that front?
Tom Wilkinson - CEO
Not really. We don't really see anyone else coming into the market except for one device -- from one of the larger producers, I guess, dabbling in rugged, but we really don't see any new players. I think everyone is going to be figuring out what their timeline is going to 5G, just like we are embarking on that. And that will be important for the future.
Zack Silver - Analyst
Great. Thank you, both.
Operator
Jaeson Schmidt, Lake Street.
Jaeson Schmidt - Analyst
Hey, guys. Thanks for taking my questions. Just curious if you comment on what you saw from an order pattern standpoint in April and now here through May? And any sort of comments on linearity would be helpful.
Tom Wilkinson - CEO
Well, I've got to be very careful because since Bob told and told everyone else, we're not providing guidance, we've got to be careful. But I would say when you think about these products as being enterprise products, there's actually rarely any linearity. Everything is -- there's so many opportunities and so many deliveries of projects delivered. They're large. You'll have good large deployments.
So when you think about the products that have, let's say, observable differences that have are like a repeatable pattern over and over a quarter between the three months, our devices don't really operate that way. We don't see that kind of patterning.
So the work's a little bit different. We work with our carrier partners. We did solid projections. We help them figure out those solid projections. Those move through the quarter. We bring them upside as well.
So it's not something I can really express in those terms. That's why when we think about it, we're thinking of Q1 versus Q2 in total, not really month to month during any particular quarter.
Jaeson Schmidt - Analyst
Okay, understood. And then obviously, your products are critical, but have you seen any sort of trickle-down impact from budget constraints or concerns on future budget?
Tom Wilkinson - CEO
Not really. I mean, in the beginning for the nongovernmental uses, we saw some pauses, but that seems to have -- we've seen to have move past that.
Jaeson Schmidt - Analyst
Okay. And then just the last one for me, I'll jump back into queue. On the OpEx, just to clarify, so Q2 will be the first quarter reflective of all the cost-cutting measures or will some of that still bleed into Q3?
Bob Tirva - CFO
So that was our intent, and we're moving towards that as quickly as possible. But there are certain things that will probably drift into Q3, just because we faced the pandemic shutdown as everyone else does.
For example, we intended on June 1 to start subleasing our former headquarters space in San Mateo, California, that is on hold because we basically can't move anybody in here while the office is shut down. And so the lease cost will continue on until we can succeed in completing the sublease. So certain things like that will not be fully reflected in Q2 but will eventually take shape over time.
Jaeson Schmidt - Analyst
Okay, that's helpful. Thanks a lot, guys.
Operator
(Operator Instructions) At this time, this concludes the question-and-answer session. I would now like to turn the call back over to Mr. Wilkinson for closing remarks.
Tom Wilkinson - CEO
Thank you for joining us on today's call. We want to thank our employees, our customers, our partners, and our investors who are supporting us through this transition.
If any of you would like to arrange a call with management, please reach out to Matt Kreps in Darrow Associates. His contact information is listed on our press release. We'd be happy to arrange a follow-up call, if needed.
Operator
Thank you for joining us today for Sonim Technologies' first-quarter 2020 earnings conference call. You may now disconnect.