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Operator
Good day, and welcome to the Smith Micro Software's Financial Results for the First Quarter of 2021. (Operator Instructions) Please note, this event is being recorded.
I would now like to turn the conference over to Charles Messman, Vice President of Investor Relations and Corporate Developments. Please go ahead.
Charles B. Messman - VP of IR & Corporate Development
Thank you, operator, and good afternoon, everyone. We appreciate you joining us today as we discuss Smith Micro Software's financial results for the first quarter of 2021 ended March 31, 2021. By now you should have received a copy of the press release with the financial results. If you do not have a copy and would like one, please visit the Investor Relations section of our website at www.smithmicro.com. On today's call, we have Bill Smith, Chairman of the Board, President and Chief Executive Officer of Smith Micro; and Tim Huffmyer, Chief Financial Officer.
Please note that some of the information you'll hear during our discussion today consist of forward-looking statements including without limitation those regarding the company's future revenue and profitability, new product development, new market opportunities, operating expense, company cash reserves, the recently completed acquisition of the Family Safety Mobile business from Avast, and how the acquisition may impact with Micro's business strategy, operations, and financial position going forward.
Forward-looking statements involve risks and uncertainties which could cause actual results or trends to differ materially from those expressed or implied by our forward-looking statements. For more information, please refer to the risk factors included in our most recently filed Form 10-K and the preliminary prospectus supplement filed with respect to our public offering. Smith Micro assumes no obligation to update any forward-looking statements, which speak of our management's beliefs and assumptions only as the date they are made.
I want to point out that in our forthcoming prepared remarks, we refer to certain non-GAAP financial measures. Please refer back to our press release disseminated earlier today for reconciliation of those non-GAAP financial measures.
With that said, I'll now turn the call over to Bill. Bill?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Thanks, Charlie. Good afternoon, everyone, and thank you for joining us today for our 2021 first quarter conference call. I am very excited to be talking about our progress on what has been truly a transformational start to the 2021 fiscal year. Our forward-looking business case is the strongest it's ever been and I'm incredibly proud of the team's execution in closing the Avast acquisition. Bolstered by our strengthened employee base and diversified customer portfolio, we are well-positioned to maximize revenues throughout the rest of the year and beyond.
Let's look at the results for the first quarter of 2021. Revenues for the quarter came in $11.4 million, which is better than the previous guidance provided in March. Non-GAAP net income for the first quarter was $700,000. The business generated solid free cash flow from operations of $3.5 million. During the quarter, we also continued to invest in R&D to accelerate the SafePath-related product development. I believe we have now reached the point where we can ratchet back the growth of R&D spending. This will enable us to turn our attention to integrating the people, customers, and technology gains through the Avast acquisition.
Later in the call, I will add more color on our path forward but for now I'll turn the call over to Tim for an in-depth look at our first quarter financial results. Tim?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
Thanks, Bill. Before we review the first quarter results, let me provide a summary of activity since our last call. On March 15, we closed the previously announced public offering and issued 9.5 million shares of common stock. After deducting all the related costs, the net proceeds were approximately $60 million.
On April 16, we also completed the previously announced acquisition of substantially all the assets of the Avast Family Safety Mobile software business, including certain liabilities along with all the membership interests of Location Labs, LLC, a U.S.-based subsidiary. The base purchase price of $66 million was delivered through the payment of $56 million in cash raised in the public offering and the issuance of approximately $1.5 million unregistered shares of common stock. As Bill mentioned, we are very pleased that the efforts extended to complete these transactions on time and as planned.
Now let's cover the financial details of the first quarter. For the first quarter, we posted revenue of $11.4 million compared to $13.3 million for the same quarter last year, a decrease of 15%. when compared to the fourth quarter of 2020, revenue was down 8%, which was better than our expectations communicated last quarter. During the first quarter of 2021, our Family Safety revenue inclusive of our SafePath product decreased 20% to $6.3 million compared to the first quarter of last year and increased 3% sequentially compared to the fourth quarter of 2020. This increase exceeded our expectation communicated last quarter.
The primary reason for the sequential increase in Family Safety revenue was related to a customer contract modification, resulting in an acceleration of previously recorded deferred revenue. The contract modification was related to a U.K.-based customer acquired in the Circle acquisition and was a result of the customer exercising an option to reduce the service period by 2 years. Instead of ending in 2024, the contract is now expected to end in 2022. This increase in Family Safety revenue was offset by the expected reduction of Sprint subscribers. As a reminder, all current marketing initiatives are only focused on T-Mobile branded products and not the Sprint-branded products.
In the coming quarter based on the current subscriber trends through April and our newly acquired Family Safety products on April 16, we expect Family Safety revenue to increase by 70% to 75% compared to the first quarter. This guidance assumes the current subscriber trends continue through the second quarter of 2021.
During the first quarter of 2021, CommSuite platform revenue was $4.1 million, which was down 9% from the first quarter of last year. Revenue from the CommSuite platform decreased 13% sequentially compared to the fourth quarter of 2020. This decrease was slightly greater than communicated last quarter. This decrease was due to an expected loss of subscribers offset by better-than-expected advertising revenue.
We continue to navigate the T-Mobile-Sprint merger as subscribers now have an option to move from Sprint to the T-Mobile network for voice services. As these subscribers transition from the Sprint network, we expect a continued decline in Sprint-CommSuite subscribers. As a reminder, Boost Mobile, formerly owned by Sprint is now part of DISH and comprised approximately 25% of the CommSuite platform revenue. We look forward to expanding our relationship with DISH in the future, including the goal to increase Boost Mobile CommSuite subscribers.
During the second quarter of 2021, we expect CommSuite platform revenue to be down 5% to 10% compared to the first quarter. ViewSpot revenue was approximately $930,000 for the first quarter of 2021, up 25% compared to the first quarter of last year and down 32% compared to the fourth quarter of 2020. This decrease was slightly higher than our expectations communicated last quarter and was primarily related to a lower volume of variable revenue with our Tier 1 U.S. customer. Based on the current outlook, we expect ViewSpot revenue in the second quarter to be higher by 5% to 10% compared to the first quarter. This increase is primarily related to our near-term visibility of variable revenue activity.
For the second quarter of 2021, we expect consolidated revenue including the newly acquired Family Safety products to be higher by approximately 30% to 35% compared to the first quarter of 2021. For the first quarter, gross profit was $9.8 million compared to $12.1 million during the same period last year. Gross margin was 86% for the first quarter compared to 91% last year.
GAAP operating expense for the first quarter was $13.1 million, an increase of $2.9 million or 28% compared to last year. Non-GAAP operating expense for the first quarter was $9.1 million, an increase of $1 million or 13% compared to last year. The increase in the first quarter non-GAAP operating expense compared to last year is primarily related to an increase of $1.5 million for compensation and employee-related expenses as headcount increased 25% year-over-year resulting in 264 employees at the end of the first quarter. And an increase of $200,000 for third-party contract development costs. These costs are variable and allow us flexibility to increase or decrease the number of engaged resources. This increase was offset by a decrease of $700,000 related to trade show and business travel-related expenses.
The first quarter non-GAAP operating expense of $9.1 million was $400,000 less than the fourth quarter of 2020 and exceeded the expectations communicated last quarter. During the first quarter, we reduced the third-party contract development costs and increased the employee run rate costs as we continue to phase in headcount throughout the quarter.
For the second quarter of 2021, we expect consolidated non-GAAP operating expenses to be approximately 40% higher than the first quarter. This increase is mostly related to the additional 158 employees from the newly acquired Family Safety business. The non-GAAP net income for the first quarter was $700,000 or $0.02 diluted earnings per share compared to a non-GAAP net income of $4.1 million or $0.10 diluted earnings per share.
Within the recently issued press release, we have provided a reconciliation of our non-GAAP metrics to the most comparable GAAP metric. For the first quarter, the reconciliation includes the following adjustments. Stock compensation expense of $1 million, intangible amortization of $2.3 million, and acquisition costs of $611,000, some of which are non-cash items.
The intangible amortization expense includes a onetime expense acceleration of $1.5 million related to the customer contract modification previously mentioned. Due to our cumulative net losses over the past few years, our GAAP tax expense is primarily due to certain state and foreign income taxes. For non-GAAP purposes, we utilized a 0% tax rate for both 2021 and 2020. Any resulting non-GAAP tax expense reflects the actual income taxes expense during each period.
This concludes my financial review. Now back to you, Bill.
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Thanks, Tim. Let's start out with CommSuite our voice messaging platform. We will focus in on CommSuite at DISH, the newest Tier 1 carrier in the United States. DISH's goal of expanding this 5G network to cover about 70% of the U.S. population by June of 2023 is a great opportunity for Smith Micro to build yet another profitable user base, not just for CommSuite, but for our other products as well. Lots for DISH to become a major carrier customer for us once their mobile network rollout is completed.
Boost Mobile owned by DISH and already a CommSuite customer has initiated some strategic marketing efforts to increase the conversion of trial Premium Visual Voicemail users into paying subscribers. This marketing campaign commenced in the first quarter is gaining momentum. Boost launched a new value-added service offering in the first quarter that includes Premium Visual Voicemail. Branded privacy premium, this service bundles Premium Visual Voicemail with secure WiFi and Call Screener Premium to other services popular with their users. As mobile phone vulnerabilities addressed by this bundle pose a risk to every smartphone user, we view this as a good opportunity to grow the CommSuite revenues for Premium Visual Voicemail at Boost.
Now let's take a look at ViewSpot, our smart retail platform. There is no secret that the COVID-19 pandemic has significantly reduced traffic in retail brick-and-mortar stores. The good news is that trend may be about to change. And with that shift, the future for ViewSpot may be very bright. Thanks to the aggressive delivery of COVID vaccines here in the U.S., it is now conceivable that shopping habits by consumers will return to storefronts. It is also reasonable to assume that if vaccine distribution accelerates in both Europe and the Middle East that a return to additional retail activities should follow.
Thus, the retail sector's ongoing return to normalcy paired with the rising consumer demand for 5G-capable phones bodes well for ViewSpot revenues. And that has me excited for what the balance of 2021 and 2022 holds for ViewSpot. On-device promotions delivered via ViewSpot promises to be a critical component of our carrier customer's in-store promotions going forward.
Now let's turn to Family Safety where we are clearly the #1 software provider to wireless carriers. I am as I commented earlier, very excited with the Avast acquisition and I'm proud of how Smith Micro has hit the ground running. As I stated during our last call, we will initially run 2 Family Safety applications. This strategy will enable us to minimize disruption for our new Family Safety clients and maximize the productivity of the talented team we gained as part of the acquisition. I'm happy to report that the transition of these 158 employees went quite smoothly. We are thrilled to welcome these experienced and highly capable individuals to the Smith Micro family. Our first quarter Family Safety revenues were slightly higher than expected. We believe we have a significant growth potential going forward, far larger than the first quarter positive results.
Now let's look to see where things stand with some of our largest Family Safety deployments. Currently, T-Mobile is on track to launch the new SafePath 7 to their subscriber base mid-year. We've been working hand in hand with T-Mobile on building out an integrated multichannel marketing strategy to support this launch.
In this regard, the experience we've gained over the past few years in supporting other Family Safety customers has been invaluable and has enabled us to develop a plan here towards both new user acquisition and user retention. On a high level, I believe this campaign will follow the blueprint similar to the successful Sprint initiatives executed in support of Safe & Found prior to the merger with T-Mobile.
In addition to these launch preparations, we have made progress in renegotiating the Family Safety contract with T-Mobile which we gained as part of the Circle acquisition completed in 2020 to be better aligned with our business case. While still a work in process, we remain confident in reaching a positive outcome. We are also confident this new SafePath 7 launch with T-Mobile will ignite a new growth engine for Smith Micro resulting in meaningful impact on revenues in the back half of 2021 and beyond.
Now, let's shift our direction to Verizon. With the Avast acquisition closed and in the books, we have started working closely with our newly acquired Family Safety customers with a strong focus on Verizon. We look to enhance and expand a new joint marketing program designed to drive new user acquisition, encourage greater app engagement, and maximize revenue for Verizon's Smart Family. The untapped potential here is very exciting and should drive revenue growth in the coming quarters.
Lastly, I'd like to provide you a little bit more color around our long-term vision for our Family Safety business. As you would correctly assume, we do not plan on running 2 separate parallel Family Safety codebases in perpetuity. Our product strategy team has already developed a solid plan to blend the very best components from both the SafePath and Avast platforms, and they have an enormous amount of talent and resources to deliver on this directive. Over the coming quarters as we integrate the 2 teams and codebases, we will develop and unified SafePath codebase to support all of our Family Safety deployments at our wireless carriers as we also continue to work to streamline processes and grow margins.
Right-sizing our expenses to maximize profits while significantly growing our revenue base is our mission. With that said, there were a number of reasons we are very well-positioned for a strong resurgence in coming quarters. As more people are vaccinated, more retail stores will reopen and the economy will continue to recover. Carriers around the world continue to show a growing interest in our products. Our growing customer base continues to diversify and we have a new partnership in place with Avast that will generate additional opportunities for revenue growth. The future has never been brighter for Smith Micro.
With that, I will open the call for questions. Operator?
Operator
(Operator Instructions) The first question comes from Scott Searle with ROTH Capital.
Scott Wallace Searle - MD & Senior Research Analyst
It's nice to hear T-Mobile moving ahead on schedule and it sounds like a lot of energy going around related to Verizon. Couple of quick points to clarify. I'm not sure I heard the numbers right. Tim, could you repeat what you said sequentially in terms of the outlook for ViewSpot? I don't know as well, did you quantify the SafePath revenue attributable to the accounting change, I'm sure we could back into it from the deferred revenues? And then the outlook for a location and SafePath services was 70% sequential growth, is that correct? And then I had a couple of follow-ups.
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
All right, Scott. The ViewSpot guidance that I gave was 5% to 10% greater than the first quarter. The deferred revenue impact that I discussed was about $600,000. And the last question, so as we look forward here, we're going to be looking at Family Safety, which will include multiple products, our product portfolionow which includes the purchased Avast product and the SafePath product. So we will be talking about that revenue in total. And the guidance I gave and the outlook I gave for that was a 70% to 75% growth on top of the first quarter's revenues.
Scott Wallace Searle - MD & Senior Research Analyst
Got you. And Tim, just to clarify further, so that growth is on the $6.3 million not the $6.3 million net of the one-time benefit, is that correct?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
It's growth on the $6.3 million. That's correct.
Scott Wallace Searle - MD & Senior Research Analyst
Perfect. Okay. And Bill, it sounds like you continue to progress with T-Mobile. I was wondering if you could provide any additional color in terms of how aggressive this push could be, how does the rollout initially look, should we be expecting a soft launch initially followed by something more aggressive with some of the omnichannel strategy that you're talking about? And as well, kind of shifting to Verizon quickly, as you're re-engaging with that customer base, what are your expectations, when does that start to accelerate from a subscriber standpoint again?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Okay. Scott, those are good questions. On the T-Mobile side, I think they will start with a soft launch initially. That soft launch could take -- it could be a matter of a few weeks to a month or so just to make sure everything is set as planned and then we would go into more of a full rollout. So I think that's probably the expectation we should set. On the Verizon side, we have had very good conversations and I think we have a good understanding between both Smith Micro and Verizon of what our goals are going forward. Clearly, there is a strong desire to grow the size of the user base and to do that with a multi-pronged marketing strategy. And so these are the things that we're working on now. There is going to be a lot of follow-up discussions over the next few weeks. And I would say, by this time next quarter, you'd ought to be fairly clear. So I would be able to give you some better guidance than I can now.
Scott Wallace Searle - MD & Senior Research Analyst
And lastly, if I could. From a high level, Bill, there has been a lot of activity within the industry broadly speaking. You go back a week or so ago, Apple introduced their Apple Tags, and while it's not directly competitive, it is building the ecosystem, right, in terms of connectivity and location and tracking? So I'm wondering that and along with Life360 is now about geo bid, you're starting to really see location kind of pushed to the forefront. So I guess with those items in mind, what do you see in terms of the development of your ecosystem, in terms of bringing the devices and expanding, you got the platform, now bring in those other devices onto the platform and being able to approach the carriers would that suite of services, and also the interest level now from the carriers for those suite of services, effectively with Apple kind of challenging for location kind of capabilities. Are they kind of understanding that, are they fighting back, and looking forward to fighting back with things whether it's tracking people, pets, things, or otherwise the Apple Tags and dog tag type of equivalent?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Yes. Let me comment on that. I think the Apple launch is intriguing, I think it helps and validate the desire for this footprint, this market segment to grow. I will however say that I think the Apple approach leaves a lot to be desired. I mean candidly, the product is a Bluetooth device, it's basically a crowdsourced network, you have to have other Apple iPhone users around you in order from the thing the function, if you don't, it just doesn't work. It is not a network like a carrier network of carrier-grade with carrier quality and with all sorts of operating controls and security. So that said, I think there is great room for the carriers to play a very significant role in this space. I think the fact that devices are cellular, they can reach out over a much broader geographical area and then a Bluetooth device. As a starting point, I think that you're going to see the embrace of what we call the family digital lifestyle going forward to be a major part of the marketing efforts that you'll see coming from carriers and we obviously will be behind pushing that. And so yes, I think there is a lot of excitement in this market. I think that there is a lot of things that will develop through the end of this year and you should just sort of stay tuned. I think the Apple launch just validates the market but it's not the answer. You also mentioned the Life360 launch. Their acquisition is again a group of Bluetooth-enabled devices, and I think has the same frailty as the Apple one. But nonetheless, I think, again, it does talk about the need in the marketplace. But this is a need that needs to be filled by the real professional carrier networks and I think that's the answer.
Operator
The next question comes from Eric Martinuzzi with Lake Street.
Eric Martinuzzi - Head of Research & Senior Research Analyst
I have a question regarding the Family Safety. Less about the dollar amount on the Family Safety upside and more about the customer behavior. If I understand correctly they're ending the contract in 2022 rather than 2024. Does this -- what else does that tell us about this customer relationship, is this customer going away, is this customer potential renewal under a different contract, what's -- help me understand the customer relationship.
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Certainly. Yes, that's a good question as well. This particular customer came to us via the acquisition of the Circle business unit. They're based in the U.K. They're more on the cable side than they are on the cellular side and as such, they were really focused more on broadband service. So this product offering as it's constituted didn't quite make as much sense as it does when you're talking about the name brand cellular service for providers.so yes, I think you'll see it fade away but I think it was somewhat preordained. I don't think that it was you a well-conceived product, to begin with, and it reflects that.
Eric Martinuzzi - Head of Research & Senior Research Analyst
Okay. And then on the T-Mobile contract. Obviously, you reiterated the timing there that's important, but I'm just curious if you could take us a layer deeper on what is the next step and this all goes back to my own model and I believe it's also the model for other analysts is that Q3 is a pretty substantial step up, obviously, Family Safety but total revenues for Smith Micro. This -- if the next step is kind of what you talk about as a soft launch, if that stretches into the bulk of the third quarter then our sequential growth scenario becomes a little bit more difficult to achieve, you know what I'm saying?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Yes. But we're not a one-trick pony any longer. So there's multiple customers and they're big customers. So when do you start thinking about the growth of our business on a quarter-over-quarter basis, it's not just on the back of one name, so that's #1. #2, I believe that there is a strong interest on the part of our customer T-Mobile to re-enter in a very meaningful way the Family Safety space. I think the family subs are important to their business case going forward, they are obviously being incredibly successful, and this all plays well in it. So yes, I think that we have to start thinking about Smith Micro's business cases being one of a number of players that all can be very meaningful simultaneously as well as the fact that with the launch of SafePath 7 now we've got a very significant customer, T-Mobile, that we'll be able to really re-launch as the new T-Mobile in the Family Safety space. So let's just wait and see how the numbers work out but I remain very positive.
Eric Martinuzzi - Head of Research & Senior Research Analyst
Okay. And then on the ViewSpot business. Last quarter we were talking about issue with your -- I think it was AT&T Mexico that kind just said due to COVID we have to take a pause here. Any signs that business is recovering, returning?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Well, COVID is still an issue in Mexico, so as it is in Europe, as it is in the Middle East. And so it's still -- it's too early for that. I think you're starting to see however the effect of the vaccines through the distribution here in the U.S. and you're starting to see stores reopen and I think you're going to see people re-entering the stores. And I think the demand for the ViewSpot products will grow and as that happens and as we are able to broaden the distribution of the vaccines in places like Mexico, in Europe, and Middle East, I think you'll see the same trend follow-up. So it's all about -- it's just a matter of timing. I don't think it's a question of if, I just think it's a question of when. But that's my judgment and you may not subscribe to that. But I think the facts will bear it out.
Eric Martinuzzi - Head of Research & Senior Research Analyst
Next question is for Tim. Curious to know if you have an April 30 cash debt to -- what the numbers are there for, where the balance sheet was post the deal close?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
Yes, cash-wise, we were sitting at about around $30 million no debt.
Operator
The next question comes from Josh Nichols with B. Riley.
Michael Joshua Nichols - Senior Analyst of Discovery Group
Good to hear some of the updates on the code integration in the plans. Could you elaborate a little bit just on the potential time line? And I know you just went through a large R&D investment cycle, seems like you're going to start getting a little bit more leverage on that front. How long do you think it'll take for some of the code integration, some of the gross margin improvements, and what are some of the company's kind of longer-term key target metrics given that this is a business that's historically had of a lot of operating leverage?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Josh, as we said during the presentations, we made to The Street during the capital raise. We're a software company and we are a company that should be looking at gross margins in the 90% range and then as gross margins should then flow down to an EBITDA margin of around 25 points. And we said that was our goal, that's where we need to get back to. Clearly, as the business that we acquired from Avast was not at that level and it is our goal to get it there. And I think that we'll be able to execute on that over the next few quarters and such that we should start to see improvement in both the top line margins as well as the bottom line. And we should start to approach our goal as it really as possible in 2022. So I think these are things that we have the levers and we know how to execute. But we also have to take care of our new customers and make sure that we don't disrupt any of the business flow. And so we're going to do this in the very thoughtful manner. And obviously, the right way to do it is to grow our gross margins by increasing our revenues through additional sales without increasing our expenses and that obviously is our first choice.
Michael Joshua Nichols - Senior Analyst of Discovery Group
And then I know the company has announced a few other SafePath wins. Earlier this year, you hit on the company of course diversifying its revenue stream. Are those expected to add much revenue and kind of support the growth initiative in the second half of this year or any updates you can provide on those wins?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Yes. Look, we look for these ventures to grow and to grow over time. I mean they all start out slow and then they grow and I've always kind of talked about history because I think history tends to repeat itself. And if you look at what happened at Sprint when we launched there, it was about a year from launch to the point where the revenues started to grow into a more meaningful flow. I think that will hold true for some of these accounts as well. But the good news is that we have established accounts now both with T-Mobile and with Verizon and others that should have growth and should be able to fuel the kinds of numbers that we're looking for in 2021 and going into next year.
Operator
The next question comes from Mark Schappel with Benchmark.
Mark William Schappel - Director of Research & Equity Research Analyst
Just a couple of questions. One, with respect to ViewSpot, the expectation is for revenue to be up 5% to 10% sequentially in 2Q, but is your expectation for the product to grow sequentially each quarter beyond that this year?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
Mark, yes. We are looking for growth on ViewSpot year-over-year and that's how it would lay out actually. Now I'll dial that into a 90-day view each quarter but I think that's the right way to think about it.
Mark William Schappel - Director of Research & Equity Research Analyst
And then on CommSuite. The 25% that is Boost Mobile, could you just comment whether that portion is currently growing?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
Yes, that portion in the first quarter did not grow. We're focused on continuing to work with Boost, Bill talked about some promotions that are out there that we're positive about and we'll continue to work Boost with DISH to grow that revenue.
Operator
The next question comes from Bill (sic) [James] McIlree with Chardan.
James Mcilree
Well, I'm going to assume that's me. Can you talk a little bit about gross margins why it was down in the quarter versus prior and what the impact of the Family Safety business will be in Q2?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
Yes. Thanks, Jim. Yes, so margins were down a little bit. Costs are a little bit higher in absorbing the SafePath 7 environment, a little more complicated environment which is what we've been working on with the code integration for the last year. So that's why we got some revenues sliding down obviously and we got increasing costs there. We do expect that to improve as the year goes on. Certainly, now we're going to be merging in obviously the purchased business. Our margins are going to start out lower than we would like but we know that's where our opportunity is going to be through the rest of this year into next year is really getting in and dialing in on those costs and creating that respectable margin that Bill talked about.
James Mcilree
So when we look at Q2 and blending in the Family Safety business, we're going to see another sequential decline in gross margin versus the 86% you reported this quarter, is that -- did I hear that right?
Timothy C. Huffmyer - VP, CFO, Treasurer & Secretary
The -- yes, the margin percentage will go down.
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
And, Jim, let me add. If I could, let me add. If you look at gross margin percentage for the Avast business that we acquired, it was down in the low 70s. So there will be an initial impact on us as we integrate this business in and then we will be working on growing both revenues and reducing expense to get it back to the -- to something around the 90s 90 points that you would expect to see.
James Mcilree
And I'm trying to understand the trajectory of the Family Safety business primarily at Sprint and T-Mobile. So it sounds like to me that as Sprint -- as the Sprint customer base continues to migrate off, it's not going to be replaced or completely replaced by a T-Mobile launch at least in the early quarters if it follows that same trajectory that you have talked about -- that Sprint had. Am I hearing that correct that T-Mobile launch isn't going to Sprint?
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Yes, let me add some color that might be helpful. Then first off, I think that part of the strategy will be to allow the Sprint users on Safe & Found to migrate over to the T-Mobile billing system and stay on Safe & Found. So the melting ice cube as we've talked about for the last x number of quarters, that dynamic should slow down substantially. I think this is part of the overall strategy as we figure out how to easily and gracefully move users off of the Sprint product into Safe & Found as well as the acquired Sprint product through the Avast transaction over to the T-Mobile platform. So we've got a lot of moving parts at the new T-Mobile. You've got the original FamilyMode which was the Circle code, you've got now -- you were looking for the launch of SafePath 7 which will be the new SafePath product that incorporates the best of Circle with the Smith Micro product, you'll have legacy products that came as a part of the Avast transaction. There's going to be a lot of moving parts but I think there has been a lot of thought gone into how to make this easy, there is a clear message that T-Mobile would like to get all of their users on the T-Mobile billing system. And so one of the things that we probably will be talking about in -- more in the next quarter will be how people can stay on Safe & Found and still and be on the T-Mobile billing system. And I think that problem of that decline should start to go away while at the same time we launch the new FamilyMode 3, which is based on SafePath 7. So I think there's a lot of moving parts. It's not a simple thing to execute on, but we -- there has been a lot of work and a lot of planning that's going into this.
James Mcilree
And I know you're -- well, I don't know but I'm guessing that you're reluctant to talk about the timing of the SafePath 7 launch at T-Mobile but is there anything more specific you can tell us other than mid-year.
William W. Smith - Co-Founder, Chairman of the Board, CEO & President
Well, see us hover in May and mid-year is not that far off. I think I'm being pretty accurate right now. So obviously it's subject to change, I'm working with a big carrier and that's life with carriers, but that's where the plan sit and that's what we're all working towards.
Operator
This concludes our question-and-answer session. I would like to turn the conference back over to Charles Messman for any closing remarks.
Charles B. Messman - VP of IR & Corporate Development
Thanks, everyone for joining us today. We look forward to talking to you on our next quarterly conference call. Please feel free to reach out to us here if you have any additional questions, and have a great afternoon. Thanks.
Operator
The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.