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Operator
Good morning, everyone, and welcome to the Saia, Incorporated Third Quarter 2017 Results Conference. Today's call is being recorded. At this time I would like to turn the conference over to Doug Col. Please go ahead.
Douglas L. Col - Former Treasurer
Thank you, April. Good morning, everyone. Welcome to Saia's Third Quarter 2017 Conference Call. Hosting today's call are Rick O'Dell, Saia's President and Chief Executive Officer, and Fritz Holzgrefe, our Executive Vice President, Finance and Chief Financial Officer.
Before we begin, you should know that during this call we may make some forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements and all other statements that might be made on this call that are not historical facts are subject to a number of risks and uncertainties, and actual results may differ materially. We refer you to our press release and our most recent SEC filings for more information on the exact risk factors that could cause actual results to differ.
I'm going to go ahead and turn the call over to Rick O'Dell.
Richard D. O'Dell - President, CEO & Director
Well, good morning, and thank you for joining us to discuss Saia's results. This morning we announced our third quarter 2017 financial results, with third quarter diluted earnings per share of $0.55 compared to $0.54 in the third quarter of last year.
Third quarter results, we will discuss today, were impacted by 2 significant hurricanes which affected a wide swath of the southern half of the United States. Hurricane Harvey disrupted operations across much of Texas, while Hurricane Irma impacted the entire state of Florida and was felt all across the Southeast to some extent. I'm pleased to report that although there were significant impact on volumes in the days surrounding these storms, our employees and their families are safe. Our facilities were not meaningfully damaged from a structural standpoint, and in all locations we were able to restore operations a few days thereafter.
Third quarter results reflected good volume growth that has accelerated into October. The pricing environment remains rational and I'm pleased with our 8% improvement in LTL yield. Contractual renewals increased an average of about 6% across 325 contracts. Saia again posted a year-over-year improvement in our cargo claims ratio. Strong customer service remains key to our ability to grow and enhance yield with customers, who place a value on Saia's quality service.
I'd now like to mention a few of the key operating highlights from the quarter. LTL shipments per workday rose 3.1%. LTL tonnage per workday rose 3.6%. LTL weight per shipment increased by 0.5%. Length of haul of 813 miles was 3% longer than a year ago and was also up sequentially from the second quarter. Revenue per LTL shipment rose 8.5%. Our cargo claims ratio of 0.74% improved from 0.87% in the third quarter of last year. Cargo claims filed per day are down 7% from the third quarter of a year ago in spite of the increased volume.
Purchased transportation miles in the third quarter were 11.6% of total miles compared with 8.7% last year. Purchased transportation usage was heavier following the storms to get the network quickly back in the cycle for our customers in certainly the service-impacted areas. Fuel mileage improvements across the fleet continue to be a positive as we averaged 7.12 miles per gallon in the third quarter compared to 7.04 a year ago.
With these general comments I'm going to go ahead and turn the call over to Fritz Holzgrefe to review our financial results.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Thanks, Rick, and good morning, everyone. Third quarter revenue of $350 million was 10.6% higher than a year ago, benefiting from positive shipments, tonnage, fuel surcharge revenue and yield improvement. We estimate that the revenue was negatively impacted by approximately $3.5 million as a result of lost volumes during both hurricanes in the quarter.
Third quarter operating income rose by 8.6% to $24.6 million, compared to $22.6 million earned in the third quarter of 2016. Hurricanes created an approximate $2 million negative impact on operating income, a function of lost revenue as well as incremental operational and recovery costs and costs that remained during terminal closures.
A few of the key expense items which impacted the third quarter results are as follows. Salary, wages and benefits rose 9.1% to $194.9 million in the third quarter, reflecting the impact of an average wage increase of 3% in July. Higher healthcare costs and incremental labor related to year-over-year shipment growth in the quarter, including our expansion into new markets in Pennsylvania and New Jersey.
Fuel expense rose 19.1% over last year, offset by increased fuel surcharge revenue, which rose 22.6% from a year ago. Fuel surcharge revenue was 11.3% of revenue in the third quarter compared to 10.2% in the third quarter of last year.
Purchased transportation expense in the third quarter rose by 47.4% to $23.1 million and was 6.6% of revenue versus 5% last year, a function of higher purchased transportation utilization as well as higher cost per mile. Outside maintenance and parts expense fell by 8% compared to the third quarter of last year, reflecting the benefits of operating a newer tractor fleet with more units under warranty.
Claims and insurance expense in the third quarter fell 14.5% to $8.5 million compared to $10 million last year. Depreciation and amortization expense rose 12.1% to $22.3 million compared to $19.9 million in the prior-year quarter, and the increase reflects our continued infrastructure and equipment investments.
Our effective tax rate was 38.5% for the third quarter of 2017 compared to 35.9% in the third quarter of 2016. For the full year, we expect our tax rate will be approximately 37%.
At September 30, 2017, total debt was $127.2 million. Net debt to total capital was 19.3%. This compares to total debt of $94.2 million and net debt to total capital of 16.6% at September 30, 2016.
Net capital expenditures through the first 9 months of 2017 were $183.9 million, including equipment acquired with capital leases. This compares to $142.5 million in net capital expenditures in the first 9 months of 2016. For the full year 2017 we expect net capital expenditures will be approximately $230 million, including investments in terminal infrastructure improvements as well as continued investments to lower the age of our tractor, trailer and forklift fleets.
Now I'd like to turn the call back to Rick.
Richard D. O'Dell - President, CEO & Director
Thanks, Fritz. We're very encouraged by the early results from incremental business in our expanded northeastern coverage, which thus far has modestly exceeded our expectations. Along with the 4 terminals we opened on May 1, we opened an additional terminal in Laurel, Maryland on October 16. This new terminal is well-positioned to allow us to service customers in and around the Baltimore and Washington, D.C. areas. In December we'll open our sixth new terminal of 2017 in Allentown, Pennsylvania. In 2018 we plan to open an additional 4 to 5 terminals in the Northeast and we'll share locations and timings as those plans are finalized.
Along with the $230 million that we will have invested in our business in 2017, we plan to spend that much or more in 2018. While some of the capital will certainly go to our expanding service geography in the Northeast, we're also investing in expansion in other parts of our network, where larger or multiple terminals will give us an enhanced service capability and market share opportunities.
Our value proposition around quality, on-time performance and low cargo claims continues to allow us to see positive momentum on the pricing front while still growing LTL volumes. Daily execution for the customer is our goal, and as we are successful with that we expect to be well-positioned for market share gains in existing markets as well as our expanding coverage areas.
With these comments, we're now ready to answer your questions. Operator?
Operator
(Operator Instructions) And we'll first hear from Todd Fowler of KeyBanc Capital Markets.
Todd Clark Fowler - MD and Equity Research Analyst
So a nice job in kind of managing through the weather issues here in the quarter. I guess, given all kind of the moving parts and the noise, can you help us think about what we should expect from a progression standpoint into the fourth quarter, either I guess as we think about maybe the OR or maybe some puts and takes in the third quarter as we move into the fourth quarter?
Richard D. O'Dell - President, CEO & Director
Sure. So if you normalize for safety, the fourth quarter operating ratio usually declines between 1 and 1.5 points. Obviously there's a lot of moving parts around workdays and how they fall around the holidays; timing of general rate increases. Now we have our expansion costs and benefits, and then obviously the third quarter results. So given our third quarter results and our current trends, we would expect a flat to modest deterioration in the OR into the fourth quarter.
Todd Clark Fowler - MD and Equity Research Analyst
Okay. That helps, Rick, and that's obviously why I was asking the question. So maybe just on the tonnage environment during the quarter, do you have the -- or could you share with us what the September tonnage is, what you're seeing into October and then maybe an idea of what you think you picked up from the Northeast during the third quarter and how that should trend for the rest of the year?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Sure. So Todd, if I were -- this is Fritz. If I were to break apart the quarter LTL tonnage and shipments, July, August and September, we're positive 2.8%, plus 2.3% in August, plus 5.8% in September. I should point out that if you adjust for the July 3, which was a Monday before the fourth -- if you take that -- adjust for that, our July tonnage would have been plus 4.6%. So full quarter tonnage then is 3.6%. Adjusted for that holiday, it's 4.1%. If you take the shipments number, the 2.5%, 1.9% and 5.1% all positive year-over-year, making that same adjustment for the July 3 it would have been plus 4.3% in July versus the 2.5%. So for the full quarter, reported plus 3.1%, sort of highlighting the July it's plus 3.7% on shipments.
Todd Clark Fowler - MD and Equity Research Analyst
And then, Fritz, there would be something on top of that. There's another 100 basis points for the storm in addition to the July 3 holiday.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. I would -- roughly about 100 basis points for the impact of tonnage and shipments related to the hurricanes.
Richard D. O'Dell - President, CEO & Director
But they're through the quarter.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. Through the quarter.
Richard D. O'Dell - President, CEO & Director
Which is really mostly the -- it's -- actually went across August and the first week of September, right?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. Exactly.
Todd Clark Fowler - MD and Equity Research Analyst
And then what about the -- what would you estimate the impact from the Northeast? And if you could care to share where we're trending October to date, that could be helpful.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. So quarter to date, or October to date I should say, tonnage is plus 6.5%. Shipments are plus 6.9% year-over-year.
Richard D. O'Dell - President, CEO & Director
And on the Northeast revenue, I guess there's just so much noise in the third quarter shipment and tonnage trends, with adjustments of 3PL pricing and the hurricane impact, so I think what we'd like to do is just talk about October in terms of what some of those segments might look like. So in October, the Northeast expansion represents about 4.5% of revenue, and I think in the -- in 2Q, when the run rate was a little bit under 3%, and I would note that since the Baltimore terminal opened just 2 weeks ago, the run rate -- this has accelerated to over 5% of our revenue. So we're really pleased with the customer response to our enhanced service offering.
Todd Clark Fowler - MD and Equity Research Analyst
Okay. Yes. That's helpful commentary. And then just on the purchased transportation here in the quarter, I understand that there's additional usage to get the network back into cycle. There's also cost pressure. Is this a situation where purchased transportation is going to remain elevated for a period of time, or should that start to step down as you move through, or as the network cycles back after the storm issues? How do we think about purchased transportation going forward?
Richard D. O'Dell - President, CEO & Director
Yes. I think it would come down a little bit, although I would also comment that, with our length of haul continuing to increase particularly with some of our -- with the Northeast expansion, that there's an increased use of rail that is an efficient use of purchased transportation too. So you'll see some of that will continue. And then as -- sometimes as you have volume spikes, right, you may use purchased transportation to supplement. It may be a bit suboptimal, and then over time you do your staffing and reoptimize that.
Todd Clark Fowler - MD and Equity Research Analyst
Okay. The last one I had, and I'll turn it over, but -- and I know this is preliminary, but thinking about as you move into 2018, more investment in the Northeast coming but also some benefits from the initial investment. Can you help us think about, at maybe a high level -- I think in the past you've talked about seeing 100 to 200 basis points of normalized or of margin improvement kind of in a normalized environment. With what we're seeing with freight fundamentals and rates, and then balancing with the organic growth that you're doing, how should we think about the ability to improve margins into next year? Thanks.
Richard D. O'Dell - President, CEO & Director
Yes. I think as -- I think the opportunities are significant, and I think more what we're obviously focusing on is capitalizing on the investment in the Northeast to grow the top line as well as to -- we think that'll be -- clearly be positive to the bottom line as well. We are making investments in Saia's existing geography as well as some incremental investments in the Northeast, which you have to invest in both facilities and people, et cetera, ahead of your -- to create capacity ahead of your expansion. So given those things, obviously, we would clearly expect to see double-digit top line growth and 100 basis points, or maybe a little bit more -- around 100 basis points, probably, on the bottom line, due to some of the investments that we're making.
Operator
Next we'll hear from Brad Delco of Stephens.
Albert Brad Delco - MD
Todd asked all the good ones. The -- one of the questions I had -- you saw some nice acceleration based on the tonnage numbers that Fritz gave. You sort of alluded to the fact that the aggressive pricing actions with 3PLs you think would eventually come back. Do you think that's what's sort of driving September-October tonnage, or do you think it's more traction in the Northeast?
Richard D. O'Dell - President, CEO & Director
It's more continued traction in the Northeast, but that business -- a lot of that business has come back. Just to give you a perspective, in -- let me find my note here on it. In May, 3PL -- that blanket 3PL business was up 17% on shipments. In July it was down 17%. And now it's only down 3%, so the business is kind of returning, not fully back to where it was in -- pre-pricing adjustments, but kind of -- it's coming back anyway, right?
Albert Brad Delco - MD
At the double-digit increases that were put through?
Richard D. O'Dell - President, CEO & Director
Correct.
Albert Brad Delco - MD
Got you. And then when you think about yield -- and I understand that it was positively impacted by length of haul and weight per shipment -- but you're not seeing probably as much flow-through to the bottom line. Should we just read that as to a bunch of noise related to storms, and costs associated with that? I think most people expected you to see some of the greatest disruption amongst the public LTLs given your Houston exposure. But I'm just trying to get a sense of when we really start to see your great pricing kind of start driving a lot of margin improvement.
Richard D. O'Dell - President, CEO & Director
Yes. I think there's -- there was an impact of the storms, which we estimate to be about $2 million. So that's, what, 0.7/10 of a point on the operating ratio, 0.6/10 of a point on the operating ratio. So we would have seen some good improvement. The -- again, there are some investments throughout our network and in the Northeast that are some incremental costs that were costs in our run rate that we're making as well, both in equipment, facilities and people. So I think that's having some impact. But we would expect to continue to progress the operating ratio.
Albert Brad Delco - MD
Okay. And then last one from me. I think Fritz maybe had mentioned CapEx next year related to building out some of your sort of legacy network. Where do you think you stand with that network in terms of door capacity? I guess the question is are you reacting to the need for additional capacity in the network or are you trying to be a little bit proactive with those investments?
Richard D. O'Dell - President, CEO & Director
Proactive. Yes. We have a few tight spots, but it's more proactive, where we're really making some investments that we hadn't made before probably, or -- on facility availability. And especially when you end up doing a construction project, obviously, it's -- by the time you get those complete, et cetera, there's a little bit of reaction to that, but there's a -- it's a material expansion in capacity.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
And just to add to that, Brad, it's also -- I know we've talked to you about it before, but it's as much -- in many cases it's about getting closer to the customer. So some of the locations it's adding markets, it's adding a second terminal that is maybe geographically closer to some of the customer base.
Albert Brad Delco - MD
Got you. That makes sense. So yes, and I guess the question is as it stands today, you have capacity to grow into in sort of your existing network. I guess, yes, could you quantify that? 10%? 15%? What type of latent capacity do you think you have in that network?
Richard D. O'Dell - President, CEO & Director
Yes. It's 10% to 15% every time we look at it.
Operator
Next we'll hear from Scott Group, Wolfe Research.
Scott H. Group - MD & Senior Transportation Analyst
So wanted to ask about pricing. So I think you said 6% renewals in the quarter. Is there a way to -- the 8% number from last quarter -- is there a way to adjust that for the 3PL pricing, meaning ex that big increase on 3PLs it would have been 5% or 6%? I just wanted to understand if the pricing environment underlying is accelerating or not.
Richard D. O'Dell - President, CEO & Director
Yes. I think it was in the 5% to 6% previously as well, absent those 3PL adjustments.
Scott H. Group - MD & Senior Transportation Analyst
Okay. So accelerating a little bit. So I guess the truckload pricing's going to get a lot better next year.
Richard D. O'Dell - President, CEO & Director
Right.
Scott H. Group - MD & Senior Transportation Analyst
Your pricing -- LTL pricing has already been really good. Do you think that the better truckload pricing means that your pricing can get even better next year or is it sort of, hey, we've already been doing well and we just want to maintain the 5%, 6% pricing that we're already getting? Or do you think it can get even better?
Richard D. O'Dell - President, CEO & Director
I think 5% to 6%'s probably the most reasonable range. It could get modestly better, right? But that's a pretty robust number.
Scott H. Group - MD & Senior Transportation Analyst
No, for sure. Yes. Okay. On the purchased transportation side, can you just give us a sense of what percent of your linehaul miles are you doing PT on, and how much of that is rail and how much of that is truck?
Richard D. O'Dell - President, CEO & Director
We said the percentage was 11%. Yes. Hang on a second. I had it in my comments.
Douglas L. Col - Former Treasurer
Purchased transportation miles were 11.6% of total linehaul miles and that compares to 8.7% last year, in terms of breakdown.
Scott H. Group - MD & Senior Transportation Analyst
And do you have a rough split of how much of that's rail and how much of that's truck?
Richard D. O'Dell - President, CEO & Director
I don't have it in front of me.
Douglas L. Col - Former Treasurer
I don't.
Richard D. O'Dell - President, CEO & Director
We can give it to you offline though.
Douglas L. Col - Former Treasurer
Yes.
Scott H. Group - MD & Senior Transportation Analyst
Okay. Perfect. And then just 2 small things just for our models for next year. Do you have an -- Fritz, an initial tax rate? And then as you take on some debt for the CapEx, what's a good interest rate to assume?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. So I think the tax rate, probably around 38%, full year. Now you'll see some volatility during the quarters similar to what you saw this past year, but I think for full year that's probably a reasonable estimate. And for borrowing costs we typically are -- we're -- if we -- capital lease rates, longer-term rates are probably somewhere around 2.5% to 3%, creeping above 3% a little bit. But we're a -- probably around 2%-ish for credit line borrowing, so...
Scott H. Group - MD & Senior Transportation Analyst
Okay. Perfect. And if I just heard right, the tax rate's 38% next year but 37% this year.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes.
Operator
Next we'll hear from David Ross of Stifel.
David Griffith Ross - Director and Transportation Analyst
And great to see you open up in Baltimore.
Richard D. O'Dell - President, CEO & Director
Yes. Right? (laughter)
David Griffith Ross - Director and Transportation Analyst
Yes. Everybody needs a little more Baltimore in their life. But...
Richard D. O'Dell - President, CEO & Director
Have you seen our trucks there yet?
David Griffith Ross - Director and Transportation Analyst
I have not. I have not. But I will keep a lookout. As you remember, I moved to Miami last year, so I'm not up there as much as I used to be. But when I go back for Thanksgiving I'll definitely take a look and send you some pics.
Richard D. O'Dell - President, CEO & Director
There you go. Great.
David Griffith Ross - Director and Transportation Analyst
On the driver side, you talked about the annual pay increase you took this summer. Is there any need to do more in select markets or with select positions in terms of the workforce?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. So the number we -- David, the number we quote is an average across all the markets that we operate in or all the job classes. Meaning there may be a market where we provide a higher rate to maybe the drivers or mechanics somewhere else. I would expect next year you'd have similar sort of view; maybe a little bit higher average rate. But it's going to be mixed by market again. But we tend to benchmark by market.
David Griffith Ross - Director and Transportation Analyst
Okay. And then, Fritz, specifically on the markets, where are you seeing the most wage pressure, for drivers in particular?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
I think it's the ones you traditionally hear, like the Chicagos; Oakland; Denver at times; Houston region.
David Griffith Ross - Director and Transportation Analyst
And are those the ones that have the highest pay currently or just the most upward wage pressure?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
They tend to be generally the highest-paid markets today.
David Griffith Ross - Director and Transportation Analyst
Okay. And then the competitive landscape in the Northeast, because it's a new geography for you all -- are you finding that -- the competitive landscape any different there than the other regions that you compete in now, or how do you think it differs?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
I would say it's similar. From a hiring perspective, one of the benefits that we have with our being a new entrant to the market, the opportunity for a driver to come work for us and maybe be higher on the seniority scale and thus be able to pick more attractive routes, or routes that he's more interested in -- that's a little bit of a sort of qualitative benefit we have right now. But I think that it's pretty similar to what we see everywhere else.
David Griffith Ross - Director and Transportation Analyst
And is most of that business currently interregional business in the sense that it's moving in or out of legacy Saia territory into the Northeast or are you -- or, I guess, what percentage is what I consider intraregional as well?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
I'd say the vast majority of it is from our existing geography into the Northeast and then out.
Richard D. O'Dell - President, CEO & Director
It's -- actually, it's -- over 90% is to and from Saia's legacy geography.
David Griffith Ross - Director and Transportation Analyst
Okay. And how long do you guys think that that might take to build up an intraregional footprint? Do you have to wait really until you finish the full terminal expansion over the next few years to start doing that?
Richard D. O'Dell - President, CEO & Director
Yes, kind of, right? I mean, to really have that aggressive overnight service and bill direct between them, you need to get a little bit of scale to you and some incremental coverage areas, right? So right now I think we're more attractive to customers in the -- crossing our network. And then it's also good synergy for us crossing the network, where you're getting multiple pickups and deliveries and building some route density within our existing geography as well. So revenue per bill's higher. Our length of haul in and out of there is probably in the 1,100 mile range right now, so we're focused -- kind of more focused on that 2-day freight there.
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Just want to interject just a quick Scott Group follow-up question on the linehaul miles. The rail is roughly 3.7% of our total linehaul miles. We've commented that total PT was 11.6%, so 3.7% would be rail-related.
Operator
(Operator Instructions) We'll now hear from Jason Seidl of Cowen and Company.
Jason H. Seidl - MD and Senior Research Analyst
Question -- as we look out to next year, obviously with the tight truckload market, historically LTLs have gotten spillover-type freight which has led to increases in weight per shipment. That tends to sort of bring down your reported yield numbers, right, which has nothing to do with pricing. But just from a modeling standpoint, how should we look at that going forward into '18 and what kind of an impact that's going to have with the reported yields?
Richard D. O'Dell - President, CEO & Director
There are some correlation coefficients on that -- on what that -- what, let's just say, a 50-pound change would be. I think it runs, what, 35% of that?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Yes. Roughly. (inaudible)
Richard D. O'Dell - President, CEO & Director
So if you look at the percentage change in weight per shipment, I think it's -- I think it correlates to about 35% of the change. So in terms of ballpark, that would be a way to look at it, right?
Jason H. Seidl - MD and Senior Research Analyst
Okay. That's very helpful. Thank you. And I apologize if this has been asked already on capital spending. And obviously you're going to expand again next year as well. But how should we look at that CapEx number, '18 versus '17 on the net side? Is that going to run about equal to '17?
Frederick J. Holzgrefe - Executive VP of Finance, CFO & Secretary
Now you should see it increase somewhere around $250 million next year; maybe a touch higher. And the way to really break that apart is that it -- our IT -- we've got spend obviously on IT. That'll stay relatively flat. We'll probably see a modest increase or a volume-related increase on the equipment sort of investments. And the balance is going to be real estate. We've got some terminal expansion projects in the works for '18, so those are -- that's a big part of why the number is up year-over-year.
Operator
(Operator Instructions) It appears there are no further questions at this time.
Richard D. O'Dell - President, CEO & Director
All right. Thank you for your interest today. We appreciate it.
Operator
That does conclude today's conference. Thank you all for your participation. You may now disconnect.