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Operator
Ladies and gentlemen, thank you for standing by and welcome to the M&T Bank fourth-quarter and fiscal year 2016 earnings conference call. It is now my pleasure to turn the floor over to Don MacLeod, Director of Investor Relations. Please go ahead, sir.
Don MacLeod - Director of IR
Thank you, Lori, and good morning. I'd like to thank everyone for participating in M&T's fourth-quarter and full-year 2016 earnings conference call both by telephone and through the webcast. If you have not read the earnings release we issued this morning, you may access it along with the financial tables and schedules from our website, www.MTB.com and by clicking on the Investor Relations link.
Also, before we start, I'd like to mention that comments made during this call may contain forward-looking statements relating to the banking industry and to M&T Bank Corporation. M&T encourages participants to refer to our SEC filings, including those found on Forms 8-K, 10-K and 10-Q, for a complete discussion of forward-looking statements. Now I'd like to introduce our Chief Financial Officer, Darren King.
Darren King - EVP & CFO
Thanks, Don, and good morning, everyone. As most of you have no doubt seen in this morning's earnings press release, M&T's results for the fourth quarter reflect a solid rebound in net interest income.
Changes to the balance sheet, which include the reinvestment of cash previously held at the Fed into investment securities, over $1.2 billion of growth in average loans, success in re-pricing the Hudson City book of time deposits and a modest tailwind for interest rates, all contributed to an $18 million increase in taxable equivalent net interest income.
Expenses remained well-controlled and credit continued to perform well versus our long-term average. I'll share some details on how each of these actions impacted us in a few moments. However, before we proceed, I'd like to acknowledge the contributions of Patrick Hodgson, a member of M&T's Board of Directors who passed away suddenly over the holidays.
Mr. Hodgson was one of our longest-serving directors, having joined the M&T Board in 1984. He helped to guide the growth of M&T from what was a local bank in Buffalo to the $120 billion super regional bank that we are today. We will miss his counsel and his friendship.
Now let's turn to the numbers. Diluted GAAP earnings per common share were $1.98 for the fourth quarter of 2016 compared to $2.10 in the third quarter of 2016 and $1.65 in the fourth quarter of 2015. Net income for the quarter was $331 million compared with $350 million in the linked quarter, and up 22% from the $271 million in the year ago quarter.
Included in the fourth-quarter's results was a $2 million gain from the sale of a CDO, which represented the last such security we held which would require divestiture under the so-called Volcker Rule. When combined with the $28 million of gains realized from a similar Volcker Rule related divestiture in the third quarter, total securities gains for the past two quarters were $30 million, which amounted to $18 million after-tax effect, or $0.12 per diluted common share.
In the fourth quarter, we contributed a like amount, $30 million, to The M&T Charitable Foundation, which also equaled $18 million after-tax effect and $0.12 per common share.
There were no merger-related expenses in either the third or fourth quarter of 2016. However, results for the fourth quarter of 2015 included merger-related charges amounting to $61 million after-tax effect, or $0.40 per common share.
Also included in GAAP results were after-tax expenses from the amortization of intangible assets amounting to $6 million or $0.03 per common share in the recent quarter, unchanged from the prior quarter.
Consistent with our long-term practice, M&T provides supplemental reporting of its results on a net operating or tangible basis from which we have only ever excluded the after-tax effect of amortization of intangible assets as well as any gains or expenses associated with mergers and acquisitions.
M&T's net operating income for the fourth quarter, which excludes intangible amortization and merger-related expenses from the relevant periods, was $336 million compared with $356 million in the linked quarter and $338 million in last year's fourth quarter. Diluted net operating earnings per common share were $2.01 for the recent quarter compared with $2.13 in 2016's third quarter and $2.09 in the fourth quarter of 2015.
On a GAAP basis, M&T's fourth-quarter results produced an annualized rate of return on average assets of 1.05% and an annualized rate of return on average common equity of 8.13%. This compares with rates of 1.12% and 8.68%, respectively, in the previous quarter.
Net operating income yielded annualized rates of return on average tangible assets and average tangible common shareholders' equity of 1.1% and 11.93% for the recent quarter. The comparable returns were 1.18% and 12.77% in the third quarter of 2016.
In accordance with the SEC's guidelines, this morning's press release contains a tabular reconciliation of GAAP and non-GAAP results, including tangible assets and equity.
Turning to the balance sheet and the income statement, taxable equivalent net interest income was $883 million in the fourth quarter of 2016, up $18 million from the linked quarter. The net interest margin improved to 3.08%, up 3 basis points from 3.05% in the linked quarter.
Average balances of funds placed on deposit with the Fed declined by nearly $900 million from the third quarter. Those funds were reinvested resulting in a $1 billion higher level of average investment securities. We estimate that this exchange benefited the margin by approximately 2 basis points.
The benefit to the margin from the Fed's December action to raise the Fed funds target and the rate paid on excess reserves was about 2 basis points. This benefit was offset largely by core margin pressures. The net result was that the yield on loans was unchanged from the third quarter.
We also saw the impact from an improved deposit mix as higher cost time deposits declined and were replaced by lower cost saving deposits and non-interest-bearing demand deposits. We estimate this added about 1 basis point to the margin.
We'll provide our outlook in a few moments, but I'd note particularly that the benefit from the Fed's rate action was only in place for a part of the quarter and we expect further benefit from a full quarter's impact.
Average loans increased by about 6% annualized or $1.2 billion compared to the linked quarter. Looking at the loans by category on an average basis compared with the linked quarter, commercial and industrial loans were up approximately 8% annualized led by the usual seasonal rebound in floor plan balances.
Commercial Real Estate loans increased by about 20% annualized. This includes a higher than normal level of loans held for sale by our commercial mortgage banking group. Residential Mortgage loans declined at a 16% annualized rate.
Consumer loans grew an annualized 6% with growth in indirect loans, including auto, continuing to be offset by a decline in home equity lines of credit. Regionally, we've seen loan growth evenly spread across most of our footprint with the only outliers being greater New York City and New Jersey, which have been consistently stronger all year.
Average core customer deposits, which exclude deposits received at M&T's Cayman Island office and CDs over $250,000, increased by $1 billion from the third quarter with higher levels of trust demand and savings deposits partially offset by a faster pace of runoff and time deposits.
Turning to noninterest income. Noninterest income totaled $465 million in the fourth quarter compared with $491 million in the prior quarter. Excluding securities gains from both periods, noninterest revenues grew slightly from the linked quarter.
Mortgage banking revenues were $99 million in the recent quarter compared with $104 million in the linked quarter. Residential mortgage loans originated for sale were $760 million in the recent quarter, down about 9% compared with the third quarter. Total residential mortgage banking revenues, including origination and servicing activities, were $63 million compared with $67 million in the prior quarter.
Our commercial mortgage banking operation had another strong quarter, down only slightly from the record-breaking volumes we saw in the third quarter's results. Commercial banking revenues were $36 million compared with $37 million in the third quarter.
Trust income was $122 million in the recent quarter compared with $119 million in the previous quarter. As I noted last time, or on our last call, new business generation remains particularly strong on the institutional side of our business. Service charges on deposit accounts were $105 million compared with $108 million in the third quarter.
Turning to expenses, operating expenses for the fourth quarter, which exclude merger-related expenses and the amortization of intangible assets, were $760 million. Expenses were well-controlled in the fourth quarter. The efficiency ratio, which includes intangible amortization and any merger-related expenses from the numerator and securities gains from the denominator was 56.4% in the recent quarter. The ratio was 55.9% in the previous quarter and 55.5% in 2015's fourth quarter.
Now let's turn to credit. Our credit quality remains relatively stable. Nonaccrual loans increased by $83 million to $920 million at December 31, and the ratio of nonaccrual loans to total loans was 1.01% compared with 0.93% at the end of the third quarter. Residential mortgage loans acquired with Hudson City accounted for approximately half of the increase while one large commercial credit to an environmental remediation and disaster response company substantially accounted for the remainder of the increase.
Net charge-offs for the fourth quarter were $49 million compared with $41 million in the third quarter. Reflected in the recent quarter's charge-offs was $12 million associated with a commercial loan to a supplier to the metals industry. Recall that the third quarter's results included a similarly large charge-off on a loan to a commercial maintenance company.
Annualized net charge-offs as a percentage of total loans were 22 basis points for the fourth quarter, just slightly in excess of what we've seen on average over the past two years. The provision for credit losses was $62 million in the recent quarter, exceeding net charge-offs by $13 million, reflecting overall loan growth as well as the continued shift to a higher proportion of commercial loans to total loans as the Hudson City residential mortgage portfolio pays down.
The allowance for credit losses was $989 million at the end of December. The ratio of the allowance to total loans was 1.09%, unchanged from the end of the third quarter. Loans 90 days past due on which we continue to accrue interest, excluding acquired loans that had been marked to fair value discount at acquisition, were $301 million at the end of the recent quarter. Of these loans, $283 million or 94% are guaranteed by government-related entities.
Turning to capital, M&T's Common Equity Tier 1 ratio under the current transitional Basel III Capital Rules was an estimated 10.96% compared with 10.78% at the end of the third quarter, which reflects earnings retention during the fourth quarter as well as the impact of the net decline in end of period assets. M&T repurchased a modest amount of common stock during the quarter preferring to avoid the volatility in the market through the election and its aftermath.
Next, I'd like to take a moment to cover the key highlights of 2016's full-year results. GAAP-based diluted earnings per common share were $7.78, up 8% from $7.18 in 2015. Net income was $1.32 billion, improved from $1.08 billion in the prior year. These results produced returns on average assets and average common equity of 1.06% and 8.16%, respectively.
Net operating income, which excludes intangible amortization and the merger-related expenses, was $1.36 billion, improved from $1.16 billion in the prior year. Diluted net operating income per common share was $8.08, up 4% from $7.74 in 2015. Net operating income for 2016, expressed as a rate of return on average tangible assets and average tangible common shareholders' equity, was 1.14% and 12.25%, respectively.
Now turning to the outlook. As we look forward into 2017, there is reason for optimism, particularly with respect to the outlook for interest rates, but also including further improvement in the economy and the potential for regulatory reform. However, we entered 2016 in an optimistic frame of mind and were reminded that the market and the electric don't always follow the expected script. But today, based on what we know, we'll offer our thoughts.
Loans at the end of 2016 grew just under 4% from the end of the prior year. This reflected relatively strong 11.5% growth in our commercial loan portfolios and consumer loans partially offset by a 14% planned decline in residential mortgage loans, predominantly those acquired with Hudson City.
For 2017, given how rates have moved, we're looking for similar net loan growth, likely in the mid-single-digit range. We expect that will be driven by somewhat slower growth in commercial and consumer loans than we saw in 2016, combined with a slower pace of runoff in residential mortgage loans.
As was the case at this time last year, our outlook for net interest margin is dependent on further actions by the Federal Reserve. A flat rate scenario should still lead to some expansion of the margin as the benefit from last month's Fed action becomes fully embedded in the run rate, offsetting core margin pressures. One or two further actions by the Fed in 2017 will potentially offer additional upside.
That outlook excludes the potential impact from cash balances brought in through Wilmington Trust, which could have an impact on the reported margin but would only have a marginal effect on revenue. The level of cash at the Fed was quite low at year end and we would expect somewhat of a rebound looking forward. In any case, we're looking for year-over-year growth in net interest income.
The higher interest rate environment will likely challenge mortgage banking in 2017, specifically with respect to residential mortgage loan originations. As we've noted previously, we have the capacity and appetite for additional servicing or sub servicing business should any opportunities present themselves. This could offer a potential offset to slow originations.
The outlook for our other fee businesses remains stable with the growth in low- to mid-single-digit range. We expect low nominal growth in total operating expenses in 2017 compared to last year. We continue our focus on generating positive operating leverage for the year; further rate actions by the Fed would likely make that go easier.
I'll remind you that we expect our usual seasonal increase in salaries and benefits in the first quarter of 2017, which primarily reflects annual equity incentive compensation as well as a handful of other items. Last year, that increase was approximately $42 million.
Our outlook for credit remains little changed. There are some modest pressures on nonperforming and criticized loans, but our outlook for credit losses remains relatively stable. Net charge-offs amounted to just 18 basis points last year, following 19 basis points in both 2014 and 2015, all of which were roughly half of our long-term average of 36 basis points. But, as we said on this call last year and the year before, our conservatism won't let us count on beating that figure in 2017.
As to capital, we expect to work toward completion of our 2016 CCAR capital plan by the end of the CCAR fiscal year in June.
Of course, as you are aware, our projections are subject to a number of uncertainties and various assumptions regarding national and regional economic growth, changes in interest rates, political events, and other macroeconomic factors, which may differ materially from what actually unfolds in the future.
Now let's open up the call to questions before which Lori will briefly review the instructions.
Operator
(Operator Instructions). Frank Schiraldi, Sandler O'Neill.
Frank Schiraldi - Analyst
Good morning. Darren, just a couple of questions on -- first, I want to make sure I'm thinking the right way about the buyback going forward. So, obviously, you noted there was a pullback after the election, the volatility in the stock price. But it sounds like you're still indicating that you are expecting to get near or to what was authorized by -- or approved through CCAR. Is that the case now that the stock has stabilized at these levels?
Darren King - EVP & CFO
That's right. When we saw the volatility, that gave us pause for the moment. In many respects, not dissimilar to how we thought about our securities repurchases post Brexit where we kind of stepped to the side and waited for things to normalize and stabilize. Now that we've had a chance to see where things have shaken out, we feel good about where things are and plan to resume our distributions through 2016 and plan to distribute all of our allotment between now and the end of June.
Frank Schiraldi - Analyst
Great, okay. And then just secondly on the margin. I believe last quarter you noted that a good expectation, once the 25 basis points from December was fully flowed through the NIM, was for 6 to 10 bps of expansion. Is that still a reasonable assessment? And would that be a reasonable assessment for another 25 basis points that we could get at some point during the year?
Darren King - EVP & CFO
So, on the first hike that happened, I think 6 to 10 is still a good target range for the full year. So looking at the full year 2015 -- or 2016, sorry, versus full-year 2017, 6 to 10 is a good target; probably towards the higher end of that range as we look -- based on what we've seen so far. It's probably a good starting point for another increase. Obviously, the biggest question mark will be when that comes and how deposit betas react when those increases start happening.
Frank Schiraldi - Analyst
Okay, but I guess we -- and would you assume that that benefit, that 6 to 10 bps, that might still be a good estimate for the first 25 basis points? That should be pretty fully reflected in 1Q results. Is that a reasonable expectation?
Darren King - EVP & CFO
We expect that that will be the case, yes.
Frank Schiraldi - Analyst
Okay, great. Thank you.
Operator
Bob Ramsey, FBR.
Bob Ramsey - Analyst
Hey, good morning. Just a follow-up on Frank's question. How much of that 6 to 10 did you get, if any, in the fourth quarter? I know the increase came kind of late in the quarter, but just wonder if there was any of that in there.
Darren King - EVP & CFO
We got a little bit of it in the fourth quarter. We started to see -- I guess maybe a month's worth because LIBOR started to move a little bit ahead of the Fed because it seemed fairly certain. So maybe a month-ish on the part of the book that is LIBOR-based.
Some of the change comes in on the consumer side over the course of the coming months as those portfolios are tied to prime, and they reset their rate the month after their statement cycle. So there's a little bit of a lag on that. So you'll start to see some of that come in over the course of the first quarter. But we did definitely see a jump in margin in the last month of the year.
Bob Ramsey - Analyst
Okay, so maybe a couple basis points out of the 6 to 10 we've already got in there?
Darren King - EVP & CFO
Yes, you probably have a little bit in there, but also don't forget that part of that was also the switch from cash into investment securities as well.
Bob Ramsey - Analyst
Okay. All right. Thinking about expenses, I know you highlighted the first-quarter seasonality. I guess if we've got $40 million to $45 million of increased seasonality and we also take out the $30 million charitable contribution, is it fair to, all else equal, expect expenses to be up $10 million to $15 million next quarter?
Darren King - EVP & CFO
I think that math works, yes; in that range.
Bob Ramsey - Analyst
Got it. Perfect. Last question and I'll hop out. Just curious if you could comment on thoughts around acquisitions as a capital deployment tool, sort of what the appetite is now that you're as far into Hudson City as you are. And if it is something of interest, where you would be interested.
Darren King - EVP & CFO
Well, acquisitions, as you're well aware, have always been an important component of our growth strategy, combining acquisition with organic growth. We're -- we'd like to be back in the game, but we've got to finish off our work to deal with our written agreement.
When we think about the geographies, and generally we've been interested in things that are within or contiguous to where we do business, we think that those are the best places for us to be because it leverages our brand and our management capacity that going far afield doesn't really -- is harder to execute.
But, the other question, obviously, is prices and where our prices are right now and multiples are. And if you tend to look at when we've been more aggressive and -- aggressive is probably not the right word -- but more active is when things have gone a little bit bad.
So we're still in the best part of the credit cycle; that has traditionally not been when we have been active, but we're open to it. We're hoping to get back to it. We'll just see whether 2017 is that year.
Bob Ramsey - Analyst
Okay, fair enough. You mentioned things that are in market or contiguous. Is there any preference within the footprint, be it either upstate or the New York markets you've been adding to or mid-Atlantic or elsewhere?
Darren King - EVP & CFO
We don't tend to think about it that way; we tend to be more on the side and watching what's happening. And we have an idea of which franchises we think are well run and would be good fits with us, and then from there we are more opportunistic based on what kind of presents itself.
Bob Ramsey - Analyst
Great. Thank you.
Operator
Brian Klock, Keefe, Bruyette & Woods.
Brian Klock - Analyst
Hey, good morning, Darren and Don. So, Darren, on the NIM, I just wanted to follow-up with a few questions. So it doesn't look like there was any additional accretable yield that would've gone through the fourth quarter versus the third?
Darren King - EVP & CFO
Maybe a small amount, [15 maybe], but nothing that would materially drive the NIM.
Brian Klock - Analyst
Okay, and --.
Darren King - EVP & CFO
And we're running towards the end of that.
Brian Klock - Analyst
Okay. Is there any sort of headwind going into 2017 with your guidance for NII from just lower accretable yield or is it not material enough to impact the numbers?
Darren King - EVP & CFO
I don't think it's material enough to impact the numbers compared to the guidance that we gave on where the NIM will be. We've taken all that stuff into account.
Brian Klock - Analyst
Okay, and then -- so on the deposit side, so you mentioned some of the benefit coming through on LIBOR and you can see that on the C&I yields that they were up 3 basis points. But on the time deposit side, you had a 4 basis point reduction in costs there, so is there any more benefit coming from the re-pricing on the Hudson City time deposits?
Darren King - EVP & CFO
We think there's still some juice left there. It's interesting, when you look at our numbers, which I'm sure you have, from second quarter to third quarter, there wasn't much of an impact and it took a quarter's worth of work to make something -- make that change happen and start to see it reflect itself in the numbers.
We think there is still some movement there. The re-pricing continues and the churn in that book continues. I guess I would expect another quarter similar perhaps to what we saw in -- between Q3 and Q4 repeat itself between Q4 and Q1. And we should start to slow down, because a lot of that book is also going into shorter rate structures.
Brian Klock - Analyst
Got you. So, if we think about the 6 to 10 guidance of getting the benefit into the first quarter from -- well, in 2017 from the benefit of the December hike, that would be just by the hikes and not the potential benefit you could see from this time deposit re-pricing?
Darren King - EVP & CFO
Well, when we run our numbers when we do our treasury forecast and we look at what we think will happen in an up rate scenario, we've got all those other things baked into that cake. So when I look at our margin for the full year for 2017, and I look at where we think it will show up compared to 2016, we think that 6 to 10 on average for the year is probably a good range.
And again, based on some of these changes that we've made to the amount of cash as well as the deposit pricing, we think the higher end of that range makes some sense. And then that's assuming no other rate increases when you talk about that.
Brian Klock - Analyst
Got you.
Darren King - EVP & CFO
But it probably starts out higher in the first quarter -- not probably -- we expect it will start out higher in the first quarter. And then absent any other rate increases, there's still some of that core margin compression as the longer dated securities and loans run off that were carrying a higher margin. There's still a little bit of margin compression baked in and you would see some modest compression from there throughout the year which should get you down to that average range that we talked about.
Brian Klock - Analyst
Okay. Very helpful. Thanks for your time.
Operator
Ken Usdin, Jefferies.
Ken Usdin - Analyst
Thanks. Good morning, guys. Hey, on the loan front, you had talked about, and in fact realized, just an excellent amount of CRE growth. And I'm wondering if you can talk through where are you seeing that? Some other peers have talked about a little bit of pullback; you guys are very strong in the business and yours seems to be accelerating. Where are you seeing the best opportunities and what's your expectation that that type of growth can continue?
Darren King - EVP & CFO
Ken, good question. If you look at our CRE book, and where the growth is coming from, there is a couple of things. So, one, I'll remind you, we made a -- we commented that our commercial mortgage banking division, that is more an origination and servicing business, had some higher balances in held for sale at the end of the year which elevated that number a little bit. So we've got to factor down the growth rate linked quarter to account for that.
And then when you look at where our growth is coming from in CRE, in the third quarter -- or sorry, in the fourth quarter, we saw most of our growth come from non-construction; it was more traditional CRE. However, or construction balances grew in the fourth quarter from projects that we had agreed to finance earlier in the year. And, obviously, as those projects come online and things happen, then the balances grow and that's what's driving the growth in construction.
When we look at where it is, it's -- on a percentage basis it's disproportionately New York City and New Jersey. New Jersey, obviously, because we are building our franchise there, so it's off a low base. And then in New York City because it tends to be bigger projects. But when we look at the types of projects that we're doing there, it's ones with customers that we've had a long relationship with, ones where they have lots of equity in the deal, where the loan to values are very, very strong. So, we feel pretty good about it.
We're not seeing as much in the retail space or the office space. There is still some there, but it's (technical difficulty) the places where we're seeing our growth and the types of structures that we're seeing. So, we haven't changed our credit philosophy; it's still the same and it's generally we're dealing with customers that we have a long relationship with.
Ken Usdin - Analyst
Okay, and a broader question just on your mid-single-digit net outlook for loans, and you kind of gave us a little bit of the color that you'd expect a little slowing on the runoff part. So just wondering if you can parse that apart. Because if you think about that, that would imply still getting runoff -- you're expecting still more than mid-single on the commercial side.
And so, do you expect more of that to come from the C&I side then if you're slowing -- if you expect a slower rate of growth on CRE? Or is it actually a lot of slowdown in the mortgage runoff?
Darren King - EVP & CFO
It's probably both; we're expecting a pretty decent slowdown in the mortgage runoff based on where the -- how the curve has moved since the election. And when we think about commercial balances in general we expect them to both slow down. Probably a slightly bigger slowdown in CRE than C&I and a better balance than what we might have had in 2016. But just given where our knowledge base is and where our customers are, we think that CRE will probably be just slightly above C&I in 2017.
Ken Usdin - Analyst
Okay. Thanks, Darren.
Operator
Geoffrey Elliott, Autonomous Research.
Geoffrey Elliott - Analyst
Good morning. Thank you for taking the question. Another one on loan growth. I guess you talked quite a bit about CRE, but I'd be interested in C&I as well, and then any broader observations. It just feels like most banks, if you look at the industry data or if you look at banks which have reported, have had quite slow loan growth in the fourth quarter and you've been a real exception.
So -- and particularly if you strip out the Hudson City portfolio. So why do you think that is? What do you think you are doing differently or is different about your portfolio that's allowing you to grow when other banks are growing much more slowly?
Darren King - EVP & CFO
I guess what I'd -- let me look at what we think is happening with other banks' loan growth. Clearly, on the CRE side, we've got a relatively unique approach to how we operate in that space and our philosophy there has been to follow our customers and people that we've done business with for a long time. And they move in and out of the market and we move with them, and they've been active.
On the C&I side, our philosophy isn't much different in that we've always been a relationship based bank and that we try and help our customers grow. When we look at -- across the geographies, when I look at C&I growth by region, we don't have any one region that's a particular standout in terms of where the growth is coming from.
Again, you might see from a percentage basis a little disproportionate growth in New Jersey, but it's off that small base, not really any particular industry. When I look at it -- I just got to flip through here and see if I can get my numbers when I look at where we think our growth rates were versus the other guys.
Operator
John Fox, Fenimore Asset Management.
John Fox - Analyst
Hi, good morning, everyone. I've got two questions. First, Darren, are there opportunities to buy additional securities or do you feel like you're through that process of deploying the cash?
Darren King - EVP & CFO
We feel like the place where we are now is where we've got the securities booked. That we anticipate that whatever cash had come off earlier in the year that we had slowed down on reinvesting we've put back to work now and we would look to maintain whatever comes off -- we would reinvest it but not to do anymore.
John Fox - Analyst
Okay, great. And then to go back to the buyback, given the large increase in the stock price over the last couple months, just how have you guys thought about that in terms of the price you are paying and the capital ratios? And just have you thought about the buyback with the higher stock price? Thank you.
Darren King - EVP & CFO
So, the buyback, as we mentioned before, when we looked at -- when we saw the volatility in the market post-election and things were going -- there was lots of daily movements and large, large movements which is very uncharacteristic for bank stocks, we just wanted to step aside and watch what was happening and see what we think was being reflected in the pricing and how our stock was moving vis-a-vis other peers and how we were performing versus the S&P 500.
And when we look at where we are, now that things have stabilized and settled down, and how we trade versus our peers, we think we understand where the value is and what the valuation is and we feel comfortable that it makes sense to be back in the market and returning that excess capital to our shareholders.
John Fox - Analyst
Okay. Thank you.
Darren King - EVP & CFO
Just before we go on, just to come back to the question, Ken -- I didn't feel like we finished the answer on C&I and CRE. When we look at our C&I growth over time, we tend to be a little bit higher than the market when things slow down and a little bit lower than the market when things get busy.
And if we look over 2014 and 2015, our growth rate in C&I was actually half of what the market was. And in 2016, we were a couple percentage points higher than the market, but not anywhere near our overall high.
So much like our earnings and our credit, our originations also don't tend to exhibit a lot of volatility. But relative consistency, and again, what drives that is that our focus is always on supporting the growth of our customers and following them, and that's what gets you some of that consistency through time and you don't have big peaks and valleys in your originations.
And I guess if you look over long periods of time, that's what we see and that's how we would respond to what's going on in the C&I space. CRE is not dissimilar but it does tend to have a little more volatility in it just I think because of the size of the deals that get done that you can have big movements up or down.
Operator
David Eads, UBS.
David Eads - Analyst
Hi. Good morning. Maybe touching on the loan growth point, do you have any comments on how the conversations with clients have gone and optimism about back half of the year and what you could see there? And I guess particularly in expanding to New Jersey, do you feel like you're better positioned for that or is it just similarly positioned to capitalize on any kind of uptick in demand?
Darren King - EVP & CFO
So I guess I'll start with the question about optimism. So we survey our customers a couple times a year and we actually had our fourth-quarter customer survey going on during the election. And what's fascinating is we could look at the customers that had responded before the election results and those after. And in our own customer base, the optimism jumped by 6 to 10 points after the election versus before the election.
And when we would ask our customers what was their biggest issue or hold back in investing, it was business regulation, employee benefits and access to people, meaning qualified labor to grow their business. So, those would be the things that were on the minds of our customers when thinking about expansion and looking for lending. It's not really been about access to capital or pricing.
When we look at New Jersey in particular, we feel like we're in a good spot because we've been building out our RM population in New Jersey. And over the last couple years they've had the opportunity to put deals through our credit shop and start to understand our credit appetite, how we price deals, how we structure deals and just how we think about customer relationships.
And I think that philosophy and that culture is starting to take hold there and we can see it in the pipeline and we can see it in the type of deals that we're doing. So we feel like we're ready to respond to that marketplace and ready to do business.
David Eads - Analyst
All right, great. And then maybe if you could touch on credit just a little bit. You've had a little bit of lumpiness on the commercial side both in 3Q and 4Q here. Is this just kind of typical lumpiness just with credit not being able to get any better or is there something -- should we expect more of this lumpiness to continue?
Darren King - EVP & CFO
Well, I guess commercial by definition is going to be lumpy. I think the fact that we are at the very best time in the credit cycle and the nonaccrual portfolio and the charge-offs are so low that any one deal going bad disproportionately affects that number and the growth rate.
So there's always going to be some lumpiness as we come off the lows in terms of charge-offs. Any one deal is going to exacerbate that number. But overall when we look at the quality of the portfolio, we look at delinquency rates, we look at where our non-accruals are, there is nothing that is giving us cause for concern when we're looking through the book.
David Eads - Analyst
All right, thanks.
Operator
Ken Zerbe, Morgan Stanley.
Ken Zerbe - Analyst
Great, thanks. Morning. Also just following up on the credit side a little bit, so provision higher this quarter, totally makes sense; I saw the $12 million commercial lumpiness, as you just pointed out. But you also made a comment that said that the provision was higher just as you remixed the portfolio more towards commercial [verse] and less on the resi side.
So, I guess when we think out towards 2017, does provision remain at kind of these higher levels versus what we saw say during 2016? Even if charge-offs remain in that, whatever, the high teens, low 20s basis points? Thanks.
Darren King - EVP & CFO
Sure. So I think from a provision perspective, charge-offs are -- will follow along based on non-accruals and delinquencies. And, obviously, many of those will turn into charge-offs. But we don't see a meaningful acceleration in the rate of charge-offs. When we look at where the charge-off rate has been for the last three years it's been relatively stable in that 18, 19 basis point range. But we know the long-term average is higher than that; it's double that almost.
So given where we are in the cycle it's got to start to move up a little bit. On the excess provisioning side it's going to be a function of loan growth. And given the loan growth that we had in 2016 compared to 2015 and how skewed it was towards commercial balances, that's what's going to -- that's what drove that excess provision and then the overall.
When we think about 2017, we think that the growth rate in some of those portfolios slows down a little bit, which means that that excess provision should slow down a little bit as well. And then the only question is what happens with charge-offs as the year goes on.
Ken Zerbe - Analyst
Got you. And so -- I don't want to read too much into it, but maybe I'm making too big a deal over the portfolio mix from commercial versus resi? I get it, it grows in line with loan growth and that totally makes sense. But is that a far bigger driver than the mix between the two?
Darren King - EVP & CFO
In the near-term [mix], that's the bigger driver, yes.
Ken Zerbe - Analyst
All right, okay. Thank you.
Operator
Matt O'Connor, Deutsche Bank.
Ricky Dodds - Analyst
Hey, guys. It's actually Ricky Dodds from Matt's team. Just wanted to ask a quick question on the tax rate. It came in a little bit lower than previous quarters and wanted to see if you can provide some color there. And then perhaps if you can provide an outlook for the tax rate in 2017.
Darren King - EVP & CFO
Sure. So the tax rate in the fourth quarter was really a function of a lot of our employees exercising stock options that were going to come due in this month and next year. I think a lot of people saw the run-up in the stock and thought we'd better take advantage of it and we had an abnormal high level of selling, which led to what's called a disqualified disposition which the bank gets a tax benefit from that.
That was worth about 1% in the fourth quarter. Unless that continues, we would anticipate the tax rate goes back to what we've seen through time in the first quarter and throughout 2017.
Don MacLeod - Director of IR
Just to clarify, that's 1% on the tax rate.
Darren King - EVP & CFO
Got it. Thanks, Don.
Ricky Dodds - Analyst
And then maybe a quick follow-up to that question on corporate tax rates in general and the potential cuts. Can you guys talk a little bit about what would be sort of the net impact to M&T if we did see a change to the corporate tax rate?
Darren King - EVP & CFO
So, I guess it depends on what the change is. But based on the work we've done when we look at any change in tax rates, we think that whatever the change is, the vast majority of it -- not all of it, but the vast majority of it would fall to the bottom line.
Ricky Dodds - Analyst
Got it. Thanks, guys.
Operator
John Pancari, Evercore.
John Pancari - Analyst
Good morning. I want to just go back to the margin quickly. I wanted to see what you're seeing in terms of a deposit beta at this point from the -- coming off the December hike. And then where you would expect that beta to trend for the incremental hikes that you could see this year. Thanks.
Darren King - EVP & CFO
So, so far, the deposit betas we've seen are very low, sub 10%, really even sub 5% when we look, very similar to what we saw based on the rate hike that happened at the end of 2015. As we go forward, we expect that those rates are going to start to move up, but how quickly they move up we think is a function of the pace of the movements by the Fed.
So, if the Fed makes one more move this year and it's in the middle of the year, we think the betas will still be fairly low compared to historical averages. If the pace of rate increases by the Fed accelerates, we would expect to see those betas start to move up.
John Pancari - Analyst
Okay. All right, got it. And then separately on the expense side, just looking at operating efficiency. And you're in that 56% to 57% range now, maybe 56.5%, I guess for the full year 2016. Can you just -- all things considered -- give us an idea of where you think that could fall out for full year 2017 and if we could see incremental improvement from where we're at now? Thanks.
Darren King - EVP & CFO
Sure. I think if you look at our efficiency ratio and you actually look at it over the course of the last few years, it's been within a pretty tight range of 55% to 57%. When we think about the efficiency ratio we think about it is an output as opposed to a number that we, per se, try to target.
We want to run each of our businesses as efficiently and as profitably as we can. And depending on that mix of business, the efficiency rate and efficiency ratio can move up and down. So as we grow our mortgage servicing business or our wealth business, those tend to be higher efficiency ratio businesses, but higher return on equity businesses as well.
So, depending on the mix change also, converting a thrift to a commercial bank, commercial banks run at a higher efficiency ratio than thrifts. So those are some of the things that would pressure that number up.
We think we've helped improve or get some control on the expenses which should help it from going further up. And then depending on what happens with rate increases, rates will give us relief on the other side. So long-winded way of saying I think we're in the range that we've been in. We should be within that range through 2017 and I would expect to be towards the lower end of it.
John Pancari - Analyst
Lower end of the 55% to 57%?
Darren King - EVP & CFO
Yes.
John Pancari - Analyst
Okay, got it. All right. Thank you. That's it for me.
Operator
Matt Burnell, Wells Fargo.
Matt Burnell - Analyst
Good morning. Thanks for taking my question. Just one I guess follow-up. On the capital side, I understand your reasoning on the buybacks, but it looked like you had an increase in AOCI this quarter from the third quarter of close to $200 million, which seems a little counterintuitive given the rise in rate. So can you give a little color as to what's going on there?
Darren King - EVP & CFO
Yes, it's the -- that's basically the mark-to-market on the mortgage-backed securities that are in the securities portfolio, with the change in interest rates.
Matt Burnell - Analyst
Okay, okay. And then you mentioned your outlook for flattish fees outside of the mortgage businesses. But I guess I'm just curious, in terms of if we do get a greater increase or pace of increase in interest rates than maybe just the one that we are all expecting in the middle of the year, does that benefit the brokerage services -- does that benefit the trust fee, sorry, in terms of the potential revenue growth there?
Darren King - EVP & CFO
Maybe slightly, but nothing that we're -- not enough that it would materially change our forecast on growth. I think there is some upside left, although very, very small in waivers on some of the funds. We should see most of that -- we saw most of that with the first hike. We should see a little bit this year, but nothing that will materially change the growth trajectory.
We do have some of those businesses associated with Wilmington Trust where we might get paid, if you will, in balances compared to fees. And if rates go up, people would not choose to hold those balances with us, they would tend to pay us with fees and park the balances somewhere else. So that would be something that would help move the fee income up. But will it change the rate materially -- will 25 basis points change that growth rate materially? We don't expect that to happen.
Matt Burnell - Analyst
Good. Thanks very much, Darren.
Operator
Gerard Cassidy, RBC.
Gerard Cassidy - Analyst
Thank you. Good morning, Darren. Question for you. Over the years, M&T has done a very good job of managing their capital. Obviously post the crisis things have changed, but in this most recent quarter, you reported that your [TCE 1] ratio is now 10.96%. Can you share with us what you think the ideal rate should be for M&T?
And tie that into, please, the very strong likelihood that banks under $250 billion in assets in the upcoming CCAR are going to be relieved of the qualitative portion of the test which may enable you and your peers to even ask for more return of capital. I know you've been very good at doing that, but possibly even lifting it higher than levels achieved last year for you folks.
Darren King - EVP & CFO
Sure. So, we did see an uptick in our CET1 ratio in the fourth quarter as we slowed down the buyout. It just served, for me, as a powerful reminder of our ability to generate capital as a bank and to move those numbers. And it shows you how much we need to give back just to keep that number relatively flat.
If we look at our CET1 ratio, when we do our work, obviously we think we're carrying excess. When we look at where that ratio is compared to our peer group we're at the top end of that. I think from some of the work that we've done and shared at some of the conferences, that range tends to go from 9.5% up to the high 10%s, low 11%s.
Who sits in those buckets tends to vary a little bit from time to time, but the top and the bottom doesn't change that much. And as we've said before, we think based on our credit profile and our loss history that we should be operating at the bottom end of that range. And it would be our objective to continue to do our work on CCAR to show the regulators that we can comfortably operate at that range and continue to push it down.
As far as the impact of the qualitative [fail] being off the table, I think we're still trying to figure out what exactly that means. There will still be supervisory reviews that will happen as part of the regular examination process, so there will still be looks into our process.
It doesn't mean that you couldn't have a problem from your process; it just wouldn't be public as the qualitative fails are. But we're happy that it's off the table and we think it will start to move the industry towards pushing those levels down and we would look to do the same.
Gerard Cassidy - Analyst
Very good, and then, as a follow-up, obviously the Hudson deal closed at the end of 2015. You consolidated that, of course, into the existing M&T footprint. As you look forward over the next 12, maybe 18 months, is there any plans for branch rationalization, especially with the increased use of digital -- the digital channel for delivering retail products? Should we see maybe on a net basis more branch closures over the next 12 months or so?
Darren King - EVP & CFO
I think that's a reasonable expectation. One of the things that has happened actually over the last five years is we've been steady consolidators of branches; we just haven't ever had a big program that we've announced with it. It's just part of how we run the bank to manage to our -- to be as efficient as possible.
If you look back over time from when we did our Provident acquisition, our Wilmington Trust and then ultimately you'll start to see it with Hudson City that the rate of branch decrease versus what we acquired -- we've been steadily pruning the network and we look at it on an annual basis. We look at which of our branches are most coveted by our customers.
As an industry, we're lucky; they vote every day with their feet and we're able to see, based on their transaction behavior, which ones are most important. And we're always looking at which locations people are using for sales and service. And for ones that are becoming less relevant, we're not shy about closing them.
So, a little bit of a long-winded answer, but it's part of our DNA and part of how we've always run the Bank. And as these behaviors of our customers change, we're addressing our network at the same time.
Don MacLeod - Director of IR
I can just put a couple numbers behind that. Immediately after the Wilmington deal, we peaked at 781 full-service branches. And in the last quarter before the Hudson deal we were at 674, so down just over about 100 over a four-year timeframe. And then, obviously, Hudson brought it back up with another 135.
Gerard Cassidy - Analyst
Great. Thank you, Don; thank you, Darren, as well. Thank you.
Operator
Peter Winter, Wedbush Securities.
Peter Winter - Analyst
Good morning. I was just wondering, can you talk about the new account proof that you're seeing this quarter again, with the disruption in the markets from the acquisitions?
Darren King - EVP & CFO
Sure. When I look at the account growth we had in the fourth quarter, it was still very strong compared to what we saw in the fourth quarter of last year, but tailed off compared to what we saw in the third quarter.
When I look at the third-quarter account growth, if I focus just on Western New York or upstate New York rather, our account openings doubled in the third quarter compared to what they were in the second quarter, and then they came back down -- not all the way down to the second quarter, but just slightly above it in Q4.
So, what tends to happen when there's a changeover in your marketplace is when the branches change signs and when the customers get new statements and get new systems that they have to deal with, that's what pushes people over the edge and that's when you see the most activity in the marketplace. That's why when we talked over the quarters about our investment we made in marketing, in our geographies in those time periods, that's why we did it then.
And we saw the results that we expected, but we've seen things slow down a little bit from those highs in the third quarter, which we also expected. But, fourth quarter is traditionally a slower account opening quarter. The time between Thanksgiving and New Year's is usually a time when people are thinking about things other than banking. But there is still some, and when we look at how our fourth-quarter numbers were, they were up over the fourth quarter last year, so we were pleased with that.
Peter Winter - Analyst
Okay, and then -- thank you. And just a quick follow-up. What's left with satisfying the written agreement and do you think it would get satisfied this year?
Darren King - EVP & CFO
So, the thing that we're finalizing is something that's called low risk customer remediation. So when you look at the riskiness of your portfolio of customers, you categorize them into high, medium and low based on a number of factors. And then you are looking to capture additional information from those customers to confirm that they are in fact as risky as you believed.
We are anticipating completing those activities end of the first quarter, early second quarter of this year and those that will be the last parts to satisfy all the components of the written agreement. Now, of course, once you have done that, then you need to have your internal audit review that and then your regulators can come in and determine whether or not you've satisfied all the requirements and opine on it and ask us for more information or to do anything else.
We've been getting feedback all the way along on how we've been doing in satisfying the terms of that agreement. Everything's been going great. We think we're well on track on that, but the timing of when we expected to finish our work is fairly certain. The timing on when we might get an opinion on whether we've actually satisfied it or not from the regulator's perspective, the timing on that is a little bit less certain.
Peter Winter - Analyst
Great. But you think the compliance costs first-quarter would -- then would be the peak?
Darren King - EVP & CFO
They've probably, as it relates to the agreement, peaked probably 2015, maybe even late 2014. These activities are now baked into our BAU and that the real big cost that we incurred as a result of the agreement was the one-time setup cost to build our risk ranking model to build some of the infrastructure that we needed to support these activities.
We would've see most of that stuff in 2014, 2015, and it's really not been there as much in 2016 and 2017. This is now part of life. Looking at this customer information and refreshing it and updating it is now just part of what we do on a go-forward basis and will be doing every year, so it's not material.
Peter Winter - Analyst
Okay. Thanks very much.
Operator
Chris Spahr, CLSA.
Chris Spahr - Analyst
Thank you. I was just wondering about your philosophy on charitable giving and what the incentive was this quarter? Was it strictly just linked to the gain on sale in the prior quarter?
Darren King - EVP & CFO
Pretty much that's what it is. We obviously -- we have a charitable foundation that we fund regularly. We were very philanthropic in our communities across all of our geographies. And we look to fund that -- generally if we get what we would consider a windfall profit, we will try to share that with the communities in which we do business.
Chris Spahr - Analyst
And one final question. Regarding long-term debt, what is your view on long-term debt as a percent of total funding? And have we seen the turnover of the portfolio to date or is there some more work to be done to lower some of the cost of funds there?
Darren King - EVP & CFO
Well, there's probably some turnover that's going to come in 2017 because we have some funding that's going to come due and we'll be doing some issuing there. What we're finalizing is when we will do it and how much we will do and what the structure will be exploding to manage the total cost of funds.
And we're also looking at what the mix of funding is on the balance sheet, depending on how things go with deposit volume with the rate changes that are happening. So, we expect to see some turnover in the portfolio in 2017, but we've got to replace things that are coming due and we expect that we'll be largely doing that and not much more.
Chris Spahr - Analyst
Thank you.
Operator
Gentlemen, are there any closing remarks?
Don MacLeod - Director of IR
Again, thank you, everyone, for participating today and, as always, if there are clarification of any of the items on the call or news release is necessary, please reach out to our Investor Relations Department at 716-842-5138. Thank you and goodbye.
Operator
Thank you for participating in today's conference call. You may now disconnect.