麥當勞 (MCD) 2016 Q3 法說會逐字稿

Hello and welcome to McDonald's October 21, 2016 investor conference call. At the request of McDonald's Corporation, this conference is being recorded.

(Operator Instructions)

I would now like to turn the conference over to Mr. Chris Stent, Vice President of Investor Relations for McDonald's Corporation. Mr. Stent, you may begin.

Hello everyone and thank you for joining us. With me on the call are President and Chief Executive Officer, Steve Easterbrook, and Chief Financial Officer, Kevin Ozan.

Today's conference call is being webcast live and recorded for replay by webcast. Before I turn it over to Steve, I want to remind everyone that the forward-looking statements in our earnings release and 8-K filing also apply to our comments.

Both documents are available on, www.investor.mcdonalds.com, as are reconciliations of any non-GAAP financial measures mentioned on today's call with their corresponding GAAP measures. And now I'd like to turn it over to Steve.

Thank you Chris, and good morning everyone. I'm encouraged by the actions we've taken and the progress we've made as we execute our turnaround plan. Customer perceptions of McDonald's has steadily improved over the past 18 months, and the third quarter marks five consecutive quarters of comparable sales growth across all business segments, with many markets gaining share.

For the third quarter global comparable sales increased 3.5% and operating income was up 7% in constant currencies. Earnings per share rose 9% in constant currencies, excluding the impact of previously announced current and prior-year strategic charges, earnings per share per quarter increased 17% in constant currencies. Profitability has increased both for McDonald's and franchisees. At the restaurant level franchisee cash flows reached all-time highs in many markets including the US.

These results are a testament to our diligent execution of the turnaround plan as we put customers at the center of everything we do. We're at the point where we have begun to transition from a focus on revitalization to a mindset that is concentrated on strengthening the business to drive sustainable growth over the long term.

We expected performance through 2016 to be uneven and it has been. Markets such as the UK, Australia and Canada continue to grow sales and guest counts. Most markets including the US, France and Germany worked to overcome challenges of varying degrees.

We're mindful of the near-term headwinds we face, most notably in the US as we lapped the very successful introduction of All Day Breakfast which was immediately popular with customers. However we're not managing the Business quarter by quarter. In fact our commitment to investing in the Business is stronger now than ever. We've taken action in the areas that matter most to customers. In particular we're placing significant emphasis on food quality, the customer experience and value to give people more reasons to visit McDonald's.

We believe the long-term investments we're making in these areas provide the foundation on which we'll build as we work to be recognized as a modern progressive burger Company by customers.

In the area of food we're taking important steps on how our food is prepared and the ingredients we use. In the US we completed our transition to chicken not treated with antibiotics important to human medicine a year ahead of schedule. Introduced new buns that do not contain a high fructose corn syrup. And we've removed artificial preservatives from our popular Chicken McNuggets and customers have responded favorably to this news, and we've seen sales accelerate as a result. Following the announcements, sales of McNuggets increased nearly 10% and they are sustaining above previous levels.

We're also modernizing the customer experience in markets around the world as we evolve to the experience of the future. In Canada we're engaging with customers in simpler, less stressful ways by offering them more choices and how they order or pay. We now have dual-point service and self order kiosks in almost 90% of our traditional restaurants. In addition we're taking steps to redefine hospitality on both sides of the counter with dedicated guest experience leaders in all of Canada's traditional restaurants.

Finally, value. A critical priority in all markets. In Germany for example we have deployed a two-pronged approach. First we successfully added new layer to our value platform at mid tier price points. At the same time we're celebrating the quality and taste of our core products through strong marketing and promotional campaigns. These steps build on the new pricing structure we introduced earlier this year to strengthen our value platform and that is resonating well with the price-conscious German consumer.

The actions we are taking specific to our food, the customer experience and the value and telling customers about the changes are making a difference. Customer satisfaction has improved significantly, up more than 6% year to date in both the US and Canada with most major markets seeing improvements. This is a testament to the progress we have made since we refocused on running better restaurants as part of our turnaround plan in may of last year.

With that concept let's turn to performance by likes in the markets. Beginning with the US comparable sales remain positive for the third quarter at 1.3%. Customers love All Day Breakfast and the way we've continued to build on its success. Since its introduction last year customers are asked for even more choices so we recently launched the second phase of all day breakfast, expanded menu now includes muffins and biscuits as well as our beloved McGriddles all day in all US restaurants.

At the same time we're enhancing the experience to adapt alongside customers expectations. One of the most notable ways we're doing this in restaurants is by better integrating technology in visible, tangible ways. For example more than 90% of US restaurants now use digital menu boards. These new menu boards enable us to showcase the quality of our food was fresh photography. Because they're less congested and better organized the menus now do a better job highlighting the broad range of choices available.

The menu boards are also smart. They are built with a robust content management system that we haven't even begun tapping into yet. When fully enabled we'll be able to adjust what's featured on the menu based on time of day or even weather conditions. We'll be more relevant to customers as we remind them about our ice cream cones and McFlurries on a hot summer day or handcrafted hot McCafe beverages if it's chilly outside and they feel the need to warm up.

We also continue to emphasize value because we know how much budget-oriented customers count at McDonald's. Franchisees and customers alike have embraced the McPick2 platform. They appreciate the choice and flexibility it provides. In September we promoted McPick2 for $5 nationally plus other variations of McPick2 were offered at a local level. Some of our best performing regions offered beverage value to complement the McPick2 platform. We will continue to tap into these learnings both nationally and locally as we design future McPick offers.

Underpinning these efforts is a continued focus on running better restaurants. Our commitment to raising the bar with an emphasis on underperforming restaurants is making a difference. Customer satisfaction scores have improved the most for our bottom quintile restaurants and we've cut the customer satisfaction score gap between the top and bottom quintile performance nearly in half for our efforts to provide a better, more consistent, experience for customers in every restaurant, every time they visit.

Turning to the international lead markets segments, third quarter comparable sales were up 3.3% driven by positive performance across four of the five major markets with France being the exception. The UK, Australia and Canada delivered yet another quarter of comparable sales and guest count growth. These markets share similar elements that underlie their strong track records of success. Contemporary restaurant designs with over 90% of restaurants reimaged Compelling menu strategies tailored to local customer tastes such as the Spice it Up event in Canada, featuring spicy Sriracha Sauce on a country chicken or Angus beef sandwich. And a modern service experience that incorporates the elements of the experience of the future to provide customers with more choice and flexibility in how they order, what they order and how they are served. These elements amplify each other to create a notable difference for customers who then reward us by visiting more often.

I'm encouraged by the progress we've made in Germany, which I had a chance to experience firsthand while I visited the team there last quarter. Comparable sales were positive in the market for the third quarter. Earlier I mentioned the steps we've taken to strengthen our value platform. Combined with strong promotions featuring customer favorites like the Hamburger Royale with Cheese, these actions are making a difference in getting us back on track to grow top-line results once again.

That said I want to stress that growing guest counts remains a top priority. That is the key to winning back the share we have lost in recent years.

In France third quarter comparable sales were negative. This was driven in large part by ongoing macroeconomic challenges including a declining GDP, high unemployment and the continuing concerns for personal safety, which is impacting both inbound tourism as well as the French consumer. The customers appreciate the actions we've taken to strengthen our value offer, including further extensions of the well-regarded and successful Petits Plaisirs value platform.

We're also satisfying French consumers' growing appetite for premium burgers through strong promotional campaigns featuring customer favorites like the 280 burger and the Big Tasty. In addition we're introducing a new signature line of sandwiches in our experience of the future restaurants to give customers even more great tasting burger choices at the convenience and value they've come to appreciate at McDonald's.

In the high growth segment third quarter comparable sales were up 1.5%, driven by positive performance in Russia and most other markets, partially offset by negative comparable sales in China. Whilst third-quarter comparables sit sales in China were down 1.8%, results improved as the quarter progressed. Excluding the impact of temporary protests surrounding recent events related to the South China Sea, China's comparable sales would have been positive for the quarter. A strong focus on enhancing convenience through greater integration with third-party delivery providers, combined with aggressive core menu sampling events designed to offset the impact of the process, contributed to market share gains from its still challenging macroeconomic environment.

In Russia the economy remains difficult and consumer purchasing power continues to decline. Despite these challenges we're growing comparable sales and guest count and gaining market share. Specifically, our performance is a result of our heightened focus on value as well as our successful marketing campaigns to grow the breakfast day part.

And I would be remiss if I did not mention Japan where comparable sales increased 17.7% in the third quarter. Diligent execution of the market's comprehension turnaround plans, which include strong promotions, exciting menu variety, compelling value and a more modern restaurant experience is enhancing McDonald's relevance to customers and contributing to sustained momentum in this market.

As we look to the future we recognize the importance of having the right structure, the right people, a common focus and lastly greater accountability across the entire McDonald's system. We've taken steps forward in all four areas to set the proper foundation for long-term growth.

First the right structure. Building on last year's [shift to] segments of similar markets we took further steps in the third quarter to transition to a leaner, more efficient and more nimble organization. This will enable us to better share expertise, improve efficiencies and drive down costs, taking greater advantage of our size and scale. Kevin will provide further details in a moment.

Second the right talent. An important component of our turnaround plan has always been to ensure we have the right people in the most critical positions. Management changes have been and continue to be an anticipated part of the process. That's why we focus on a blend of promoting individuals who are ready to take on additional responsibilities, continuing to develop leaders that have the right skills necessary to grow the business and attracting new executives into the business provide fresh energy and innovative thinking. I'm confident in the recent selections we have made.

This includes Chris Kempczinski. He's succeeding Mike Andres as president of McDonald's USA effective 1 January. As part of a thoughtful transition, Chris is already spending significant time with Mike and our franchisees in the field.

In the high growth segment Joe Erlinger has made an immediate impact upon stepping into the role of President in these markets. He knows these markets well, having been CFO of the segment and the former Managing Director of Korea.

Third a common focus, in addition to making forward progress on running great restaurants we're putting greater emphasis on accelerating initiatives that will bring more customers into our restaurants more often. This includes the experience of the future which we're looking to roll out at greater speed in the US. We look forward to sharing more details of those plans as they are finalized.

And lastly accountability. We have made great progress executing our turnaround plan. Now we're starting to balance those efforts with a greater focus on longer-term growth. It will take all of our franchisees, employees and suppliers working together and holding each other accountable to achieve our ultimate goal of becoming the modern progressive burger Company. We have a long-term view on our potential and the opportunities that exist. I'm confident in the actions we're taking to run better restaurants and the investments we are making. We're getting the right people, foundations and platforms in place to properly grow the business and reassert McDonald's global brand leadership. Thanks very much and now I'll turn it over to Kevin.

Thanks Steve, and good morning everyone. We are pleased with our third-quarter results. By staying keenly focused on our customers, we maintain positive momentum while continuing to make meaningful strides toward building a better McDonald's. Since Steve talked about sales and earnings per share I will focus on margins and G&A. I will also provide an update on the key outlook items and the recent progress we have made against our financial targets.

Starting with the performance drivers for the quarter. Franchise revenues continue to become an increasingly significant portion of our revenue stream as we evolve to a more heavily franchised organization. For third-quarter, franchise revenues increased 6% in constant currencies reflecting strong comparable sales and the impact of refranchising.

For the quarter, franchise margin dollars exceeded $2 billion, a 6% increase in constant currencies and contributed over $100 million to our growth in global operating income. This solid performance reflects sales driven improvements across all segments led by results in the international lead markets. In addition, we maintain strong global franchise margins of over 82%. These results are a testament to the benefits of transitioning toward a more predictable and stable revenue stream.

Growth in Company operated margins also contributed about $75 million to our growth in global operating income as Company operated margins rose to more than $730 million, an 11% increase in constant currencies. Company operated margins climbed 260 basis points with the US and China leading the overall improvement. Our emphasis on running better restaurants from enhanced conveniences to tighter operating controls is yielding a better experience for our customers as well as improved restaurant profitability. In the US the Company operated margin percent increased 450 basis points for the quarter, reflecting positive comparable sales and a favorable commodity environment. These results also reflect a benefit from our refranchising as we optimize our Company operated restaurant portfolio and the ongoing contribution it makes to our bottom line.

Moving on to G&A. At the end of the last year we noted that we expected to realize about $150 million in savings during 2015 and 2016 with about half of the savings to be achieved in each year. For third-quarter our G&A expenses increased 1% in constant currencies due to higher incentive-based compensation as a result of our year to date performance. For the full year we now expect G&A to be relatively flat in constant currencies; however, excluding incentive-based compensation, G&A for the year is expected to be down about 3% in constant currencies which equates to roughly $75 million in savings due to lower employee related costs resulting from our restructuring initiatives. This will bring our total G&A savings at the end of 2016 to at least $150 million.

Let me switch gears now for an update on menu pricing and commodity costs. In the US commodity costs declined by more than 6% during the third quarter. Given the strength of our third-quarter savings, combined with our outlook for a fourth quarter, we now expect the segment's full year basket of goods to be down 4.5% to 5%. Commodity costs for the international lead segment were down about 1% for the third quarter and are expected to remain relatively flat for the remainder of this year.

While we continue to benefit from favorable commodity costs around the world we continue to experience rising labor costs in many of our markets. These pressures are considered as we make pricing decisions over the course of the year. Our objective is to manage pricing in a way that maintains our strong value proposition, contributes to guest traffic growth and supports restaurant profitability. In the US third-quarter pricing year-over-year was up about 3.5% compared with food away from home inflation of about 2.5%.

For US Company operated restaurant pricing our goal is to approximate food away from home inflation over time, so we may be a little higher or lower in any given quarter. We're also mindful that the current 450 basis point gap between the cost of eating at home versus dining out is the largest spread in more than 30 years and may be impacting consumer behavior. We continue to track these metrics and expect our overall menu price increase at year end to be more in line with food away from home inflation. For the international lead segment while price increases vary by market year-over-year increases for these markets averaged about 2%.

Next I'd like to provide an update on our foreign currency outlook. Based on current exchange rates, we project foreign currency translation to negatively impact our earnings per share by $0.01 to $0.02 in the fourth quarter, which would bring the full-year impact to $0.09 to $0.10. As always, please take our currency guidance as directional only because rates will change as we move throughout the year.

Last quarter I committed to providing more detail on today's call regarding the role that our organizational restructuring is playing in reaching our previously announced G&A savings target. For the last several months we have been working with outside advisers to thoroughly analyze our G&A spending and organizational structure, from our corporate functions to the individual markets and the critical role they play in the field.

Our overall goal was to focus our resources and talent on customer facing activities that drive business growth, while creating a more globalized system that more effectively leverages our size and scale to spread learnings better and drive cost improvements and efficiencies. As we move toward becoming a leaner and more agile organization, we're positioned to make quicker and better decisions and to execute on our strategic intent to create a better customer experience. The pace at which all day breakfast moved from the US to Australia is a great example of how we are accelerating knowledge transfer across the system to benefit customers globally. I am confident that our redesigned organization is now better equipped to adapt to today's rapidly changing environment.

As a result of our reorganization we incurred roughly $80 million in restructuring charges for the third quarter. While this component of our restructuring is nearing completion, we do expect to incur some additional but less significant charges in the fourth quarter. We remain on track to achieve our net annual G&A savings target of $500 million by 2018, with the vast majority of the savings expected to be realized by the end of next year.

We also continue to make changes to the business to our global refranchising efforts. Since the beginning of 2015, we've refranchised nearly 1,000 restaurants, including 140 in the third quarter. The large majority of restaurants refranchised to date have been sold to existing conventional franchisees. As previously indicated, we're also actively pursuing a transaction in China where we are currently in the process of vetting a select number of qualified bidders.

In addition, we have made meaningful progress in our search for long-term strategic partners in Malaysia and Singapore. These markets collectively operate almost 400 restaurants, more than 80% of which are Company-owned. We're in the final stages of the process and expect to complete these transactions by the end of this year. Given where the transactions stand, we recorded a non-cash charge of approximately $40 million in the quarter to account for historical currency losses.

As we moved into the month of October we also completed the sale of 75 Company operated restaurants in the URAL region of Russia to an existing developmental licensee. The results of this transaction will be reflected in fourth quarter. So we remain on track to refranchise about 4,000 restaurants by the end of 2018 and will continue to keep you apprised of our progress.

Last November, we increased our three-year cash return to shareholders target to $30 billion by the end of 2016. During the quarter we returned $3.4 billion to shareholders through a combination of share repurchases and dividends. Share repurchases for the quarter totaled $2.7 billion, the vast majority of which was completed under our second accelerated share repurchase program of the year.

Further, in September our Board of Directors approved a 6% dividend increase effective in the fourth quarter, the equivalent of $3.76 annually. This increase marked the Company's 40th consecutive year of delivering a dividend increase for our shareholders. As a result of these activities, the cumulative cash return under our three-year target stands at nearly $28 billion and we are on track to complete the remaining amount by the end of this year.

To summarize, over the course of the last year we have demonstrated our commitment to meeting our financial targets. By the end of 2016 we will have met our $30 billion cash return to shareholders target, achieved nearly one-third of our G&A savings target, and completed more than one-third of our restaurant refranchising with some significant transactions on track for completion in 2017.

We continue to measure our progress and hold ourselves accountable in each phase of the turnaround to ensure that we are appropriately allocating our resources to strategic operating plans that will grow our business. As we move into the final quarter of 2016, we are mindful of the hurdles we face in the near term but we're keeping our line of sight clearly focused on the long-term.

Through our actions we are unlocking financial value and using it to fuel the innovation and investments that will create a better customer experience and deliver sustained profitable growth for the long-term for our system and our shareholders. Thanks. Now I'll turn it over to Chris to begin our Q&A.

Thanks, Kevin. We will now open the call for analyst and investor questions.

(Caller Instructions)

The first question is from David Palmer of RBC.

Question on the US, a common perception of McDonald's US is that All Day Breakfast and McPick 2, the value message, these are the big two and they're running out of gas as sales drivers. There's not a lot else going on, at least this is a common perception.

Perhaps you can comment on these two initiatives and, relatedly, can you comment on the inventory of tested marketing, renovation, innovation value? As you look into 2017, are you getting better visibility on US growth? Thanks.

David, this is Steve. I will take this one. First, on the All Day Breakfast and the McPick 2, that was the -- they are two of the foundational elements of what's helps maintain -- establish and then maintain momentum in the business. So, as you know we launched All Day Breakfast around this time last year. It served us well. As you know the initial peak was higher than we expected and it settled down to a level that we are very happy with. In the meantime, we worked on how can we extend that platform both operationally and making sure the consumer demand was there and extended it just a couple of weeks ago as well, three or four weeks ago.

That is here to stay, its doing well for us and is a foundational element of our business momentum. McPick 2, similarly, it really is well embraced by both our operators and by our customers. So, as you know, we have tried both McPick 2 for $5 which is typically the platform we use at a national level and we'll be bringing that back three or four times a year, at a national level, and still using that flexibility of that platform to rotate different items through that menu.

But what you don't see perhaps so visibly is across the regions is how McPick 2 is always on, and typically the reason is we use a greater value element like a McPick 2 for $2.50, McPick 2 for $2, McPick 2 for $3, and again depending on seasonality and the customer preference we will rotate sub products through there. Both those platforms are good contributors to us and are an important part of our business going forward.

In terms of what we've got to be excited about going forward, there is plenty. And part of what we're enjoying about the new structure in this business is the greater visibility we have to what works around the world and what is creating some of that success internationally for us, but also the way that they have simplified the structure in the US, what is working at a regional level.

So there is a lot of product innovation -- local product innovation at a regional level that we're looking to learn from and lift where appropriate. There is some -- earlier this quarter I spent some time in Phoenix and Scottsdale, in Arizona, then went up to Portland, in Oregon, and one common success factor in both those regions -- both of them are the strongest sales regions we have in the US currently and what was also particularly successful there was they were complementing local beverage value alongside the McPick 2 platform alongside the fundamentals of adding better restaurants. So there are these pockets of great success that we're looking to lift and localize and then launch rapidly.

But the other piece that I always come back to, I won't hesitate coming back to, is probably the most important element of what has established momentum in the US is the operational improvements around running better restaurants. And that is something that is so, so fundamental and it may not be a headline grabber -- if you think about the 27 million, 28 million customers that come in every single day, if we can offer a more consistent, friendlier, more convenient service to them, that is where our greatest reward is. And of course customer satisfaction scores are going significantly in the right direction. And, again, we have a number ways we're looking to improve the operational experience, including using technology to make it more easy and more convenient for customers.

So, we have multiple future growth drivers. And internationally, again, we're scanning the horizon daily. I mean you've seen the success of -- the very consistent success across the international lead markets. And there are certain common success stories across those, most notably how they are embracing what we're calling and describing as the experience of the future, which is how you use modern facilities, [that's] hopefully redefine front-of-house hospitality experience, use of technology with self-order kiosks for example, integrating that with mobile apps and, again, offering an appropriate degree of customization for customers so they can really exert their choice and enjoy right across our menu. Again, you can expect us to incorporate all those successes into the US business as we move forward.

Next question's from Andrew Charles of Cowen.

Two questions from me. I don't think you showed the GAAP percent (technical difficulty) sandwich, and you come in, in the past on the consistency of that GAAP, so can you disclose the number and also the cadence of the 3Q? And then, Steve with the departure of several key leaders and the senior team combined with the focus on becoming more nimble to reach faster decisions, can you talk about the bench of talent that remains following these changes? I know obviously you mentioned new executives coming in for fresh perspectives, but anything more give assurance around the changes would be helpful.

First of all, on the competitive GAAP we had a positive GAAP for the quarter, it was a positive GAAP with 0.6%. As you know, it's a market share (technical difficulty) that really is a scramble. There is certainly a softening top line across the sector with consumer confidence. All of us in this sector would prefer some tailwinds. If you look hard, there aren't many tailwinds at the moment. There's not great economic growth to help provide a lift, consumer confidence is muted. We're at a rather unusual stage of the election cycle, so none of that is really providing a tailwind for us.

That said, there's a significant market out there and we're going to keep battling for market share. That said, seeing the softening of the GAAP was not a great surprise to us because it was a particular -- this time last year and heading into the fourth quarter was comparative really strong performance for us. The reality is the trends we're seeing are of no surprise to us and certainly are shaking us from our longer term objectives.

From a leadership perspective, I would love to talk about it. I'm excited about where we are at. We're heading into 2017 now with a world-class team that one would expect from a world-class business. We have made changes, and as you go through the various phases of a turnaround into growth, there are times when the skill sets required, as we transition, also need to change. So it is a delicate balance between leveraging the experience, the knowledge, the tenure, the understanding of the system with our more tenured leaders is also bringing innovative thinking. I can draw some examples to this.

Giving Chris Kempczinski the opportunity to lead the US business, I'm really excited about because the reality is, whilst he has somewhat limited McDonald's experience, A, he brings some phenomenal external leadership experience from global brands, consumer brands, which will be valuable to us. But, also, let's not forget that if he were to take the five or six key to direct reports that he has reporting to him, there's more than 120 years of McDonald's US experience mount up, so I think we've got the McDonald's experience piece covered, and with his fresh thinking I'm sure that is going to be a very, very potent combination.

You look at the role that we've created for Doug Goare now, I mean Doug has been around the best part of 40 years and there are very few roles in this business that Doug has not filled. He has had functional leadership in supply chain, functional leadership for franchising, real estate as well as field leadership both here in the US, previously ran Europe, and now he's proven to be a great leader of our international lead markets.

Leveraging Doug's experience to help blend in with the newer experience from Chris, we're all one team and that is a good balance. Joe Erlinger taking the High Growth. Joe started off in the US business 15 years ago, became a regional manager very successfully here in the US, transitioned to become a markets leader, a managing director of the Korean market, has financial experience and the CFO in the newly formed High Growth market, and is perfectly placed to step in and add his energy and insight into leadership position.

And then if you were to talk about Chris's transition, we'd already prepared for that, we'd already had Lucy Brady come and join our business. She is a Senior Vice President at BCG, 20 years' experience in helping global businesses develop growth strategies. So, ideally placed to seamlessly fit into that. It is an important balance, it's something I enjoyed leading when I was in the UK when we were transitioning from probably a McDonald's early Management team to one that I felt had the right combination and getting that balance right now is critical. I mean really excited to be into next year with a team that's sharp and ready to go.

Next question's from Brett Levy of Deutsche Bank.

If you could just share little bit more on the macro thoughts with what you are seeing, not just in China and the Asia region and the US but also Europe, just a little bit more on where you're seeing the strength in these four core markets?

Really, it is a fascinating time to be running an international business, it really is, because if you speak to the team in France, for example, who have led so much of our strategic thinking and the innovation across our business. They are now facing really not just unforeseen but previously not experienced challenges and given not just their macroeconomic environment, we know that GDP is down in France with different dynamics and given some of the situation and the security terror situations they've faced there, it really is creating some very significant dynamic changes in that market.

Tourism, which has always been a substantial part of -- that's fueled the economy in France, has suffered and you see it in the hotel bookings and you can see it impacted in certainly the more tourist areas, whether it's the southern France or Paris within our business, where we do have a heavy concentration of restaurants. But you also see it affect the way the consumers live their lives, French consumers. There is a slight reticence to go into high-density tourist areas because they're slightly concerned at the moment.

I think some of those things are temporary and some of those things might be slightly more permanent, but it certainly means our Management Teams in France have to be much more agile and responsive to act in accordance with consumer sentiment.

When you go to a market like Spain where they have probably suffered more through the economic crisis than any other market that we do business in, youth unemployment up at 25% for example. So we have just gently slowed down the new store opening there and also focused our efforts and our investment on the existing store portfolio. I'm delighted with the progress that market's made as it's built its momentum, it's returning to growth through the second half of this year and the outlook looks very confident.

The UK is probably a well -- often spoken story, I think it's 42 consecutive quarters of growth now, and that momentum really [touches] are very solid and well baked in, so I won't say too much more about that.

Then you can go internationally across to Asia. China is a challenging market and the manner in which the team are adapting to the variations that they have to experience, both again in consumer sentiment and the broader economy, is admirable. And as they are seeing, just as one example, they now have a substantial part of their business is the delivery business and not just -- originally we set up and established our own McDonald's delivery service and that proved to be very successful, we're now integrating it into third-party delivery providers and that has way further accelerated our momentum of business and customer satisfaction as more people are getting used to ordering and eating at home.

So, we're seeing different trends around the world. The one thing that is particularly beneficial to us now is as we've removed some of the layers in our business, the visibility we have into what is going on and how we can transfer that knowledge and use it to our advantage in other markets -- and you know part of the advantage of having Chris, his position now, he's spent his first year, traveling around the world, both with myself with other senior leaders and on his own, visiting these markets, seeing what is going on, understanding the big levers of our business, and he is now perfectly placed to help take over the US business.

Next question's from Matt DiFrisco of Guggenheim.

Had a question with respect to the context of pricing of 3.5% and obviously that gap that you noted, it's a historic level between food at home. I wonder can you talk about how does that translate into the promotional environment that you are seeing now and perhaps going forward? I think this time last year everyone was sort of getting into the $4.99 meal offerings and trying to promote heavily, but obviously your margins are strong and you are taking price. Should this be a read that the promotional environment, though still existing, is not as heavy maybe going forward?

Matt, thanks for the question. I'd say you can see out there there's still some promotional offering certainly around the industry. I think all of us, certainly including us, would like to see a stable platform where you can -- that's why we put McPick 2 in. The idea is to have an ongoing value platform that customers can count on and not have to come up with some discounted promotion,, if you will every now and then.

On the pricing side, to your point, right now we're a little bit ahead of food away from home and we certainly experienced very favorable margins here in the US in the third quarter. Some of that is the timing of when we take pricing. So if you look at last year we actually took some pricing in October whereas this year we took it in September, so that when you look at a year-over-year basis you have a little timing shift.

There's about 70 to 75 basis points of pricing that will be in last year's fourth quarter that we may not replace some or all of that in the fourth quarter this year, which would bring some of our pricing down and may be more in line with food away from home. We still do keep an eye on both food away from home and food at home which you mentioned is -- the food at home is extremely low right now. Thanks.

Just to add to that, what I would is we're trying to get the right balance that as we build our plans, that we don't want to have a price-led strategy, we want it to be an experience-led strategy of which value is a critical component. And, our teams, as we look over the immediate term in through 2017, through the three-year plan, that is the fundamental basis of how we're building our plans. Yes, value, but we don't want to be price led, and we can see some in the sector have been drawn that way. That is not the place we really want to go.

Next question's from David Tarantino of Robert W. Baird.

Steve, my question is on the US business. I think you mentioned several times about the short-term headwind associated with cycling the launch of All Day Breakfast and, while I understand you want us all to focus on the long term, I think investors are very focused on how you might lap that initiative this quarter and next quarter. So, was wondering if you'd be willing to share how the business is trending currently or how you think Q4 and Q1 might play out, given that very unusual comparison.

As you say, David, it is an unusual comparison, so we entered this period with our eyes wide open. And, as we say, we are mindful of where performance spiked last year. I can assure you we're not building tactical plans to try and hit a comp in a given month or a given quarter. We're building for the long term and not getting shaken up by strategy. We will still fight for market share at local level, we're going to leverage All Day Breakfast through quarter four into quarter one. We've got some exciting promotional activity in quarter one that we're looking forward to.

We're not sitting on our hands here, but at the same time nor are we going to get drawn into a year-on-year comp strategy at all. So, that's the visibility that I'm happy and open to share with you, but not getting into predicting costs.

Next question's from John Glass of Morgan Stanley.

Steve, I know you said in the US you were going to update us later on your progress on the experience of the future, but do you think it is going to be a meaningful or could be meaningful driver to the US business in 2017? What are the things that need to happen in order to implement that? I know remodels, for example, is a key part of that, so where are you now in remodels? Have you been remodeling quietly behind the scenes, and maybe some update on what needs to happen in order for experience of the future to be rolled out fully?

Thanks, John. I see it starting to make a contribution in 2017. The reality is we would see that there's something like a three-year program, which is exactly what we're seeing through the markets like UK, Canada, Australia, these are rolling programs and actually give us growth upon growth upon growth. For the UK, for example, they're already almost 40% converted to the entire experience of the future which is introducing the technology along with the hospitality as well as the food elements.

Therefore, their visibility on year-on-year growth of the next two or three years looks pretty strong. In the US, we're certainly earlier in that cycle in terms of modernized restaurants, just over 50% of the US estate is modernized. We've got some work to do to complete that. And then, of course, within that we want to layer on top the other elements, the far broader elements and consumer-facing elements of the experience of the future, integrating the app into the self-order kiosks, offering different ways that customers can be served, they can place their orders, they can customize their food.

So, we expect to start seeing that [revs] up through 2017 and literally the minute you convert a restaurant we see a sales lift. So, yes, it will be a contributor but we probably will be getting that full run rate through 2018 and 2019 as well, which I think it's a very strong program. One of the things we have benefited from is we have learned a lot of what works, also one or two things that don't work in the markets that we nearly adopted in Australia and Canada, for example. So we can bring that best practice into the US and make sure it is locally relevant and then go hard at it.

We're really excited. The barrier to it is just a connected world to invest, there is an investment element to it both at an operator level of the Company, and certainly from a Company perspective we're allocating our capital to provide significant support alongside the operators to co-invest with them. And we're really happy in the moment that the US cash flows are at all-time highs, that means their ability to invest could never have been greater. So I think we're in a good place.

Next question's from Sara Senatore of Bernstein.

I have a follow-up and then a separate question, one just on the pricing. The follow-up is you're talking about rolling off, to the extent that you know what elasticity looks like in your business, is there any sense that maybe by allowing it to roll off your traffic could accelerate in the sense of traffic has been negative and maybe the higher prices is a contributor to that so that we could see that comp, composition change a little bit based on what you know about your customers. And then my second point is -- second question is about the unit growth taking it down.

Is that because you are intentionally steering more capital to existing in it's a remodel or is there something in the markets that you are seeing that would suggest a slower pace of unit growth is appropriate?

Let me hit both of those. The pricing, it's a fair point. As I mentioned, there's a lot of elements of pricing. What we try and balance is certainly restaurant profitability with continuing to grow guest counts. We have talked about our main focus being growing guest counts certainly in the US and, again, as I mentioned, the pricing is a little bit of a timing issue. So, it wouldn't be a surprise to see that come down a little bit, which could help then accelerate some of the guest count growth.

Regarding unit growth, we brought it down by around 100, I think we had about 1,000 last quarter and now we've said about 900. It's a little bit in various markets, a few in China, a few in Spain, nothing of significance I would say. The reallocation is really to some of these investment areas that Steve was just talking about, certainly in places like Australia and the UK, where we are implementing experience of the future, seeing good sales lifts from those investments we continue to reinvest in those types of investments. You saw the capital gain come down, it was really a reallocation of a little bit of the new store openings to some of that reinvestment to continue to grow sales.

Next question's from Nicole Miller Regan of Piper Jaffray.

One of your larger QSR/copy peers reiterated guidance the other day and it really implied stabler positive fourth-quarter comp trends. So I'm wondering if this is a case for the QSR industry overall. What does it seem like to your team, it seemed relatively better and if so why? And then, part B, if I may, how do want us to think about -- ?

Nicole, sorry to interrupt. Could you repeat that? The line is muffled. You're talking about a competitor -- ?

I'm so sorry. Let me pick up my handset.

If you could repeat that, that would great.

I apologize. One of your larger QSR/copy peers reiterated guidance earlier this week implying positive or just stable fourth-quarter comp trends. I'm wondering if you and your team feel like this is the case for the QSR industry overall and if things do seem relatively better for the entire industry, why now? And then, part B, us analysts, how do you want us to think about and model that in comparison to your very difficult US comp comparison in the prior year? Thank you.

I will take the first one. We plan our business to grow on a global basis. So, growth is fundamental both clearly at the global level but also the local level where there are other operators. And our rich history of continuing to grow this business over 60-odd years through changes in -- societal changes as well as competitive environments as well as different economic backgrounds.

We have proven to be a pretty resilient business. Certainly as we go through quarter four and into quarter one, we're planning to grow our business. Now there's going to be ebbs and flows within the global business and where those pockets of success happen, and that is why our geographic diversification is one of our greater advantages. But we're planning to grow on like-for-like sales and we see that as being the life blood of our business as we look out over the medium to long term as well.

Next question's from Jeff Farmer of Wells Fargo.

Shifting to the capital structure, where was your rent adjusted leverage ratio at the end of the third quarter, and theoretically where could you guys take it and still maintain that investment-grade credit rating?

Jeff, this is Chris. I would be happy to get that back to you offline. We don't have those numbers in front of us.

I guess what I would say, we are certainly in the middle of BBB+ right now, have a little bit of room but not a lot of room, and we are committed to remaining at that BBB+ rating. And so, as we look at any further debt additions, we keep in mind wanting to stay at that existing credit rating, so that is our intent certainly.

Next question's from Joe Buckley of Bank of America Merrill Lynch.

Two questions, both follow-ups on previous discussions, I'm curious if, in your point of view, that gap in food at home inflation versus food away from home inflation is part of the reason why restaurant sales have (technical difficulty), industrywide not at McDonald's, are relatively soft. And then, secondly, going back to the questions on the US future of the experience, do you have the sense yet of what elements you would plan to include in that? And is the US a particular challenge because the drive-through percentage is so high in absolute terms or relative to other markets?

Two good questions. The gap clearly plays a role but it is not the reason for the broader softening. It is not the sole reason. I think it is an element, but when you are lower average check business like we are, I don't think that magnifies out the same as if we were a midscale dining or a fine-end dining.

Yes, it is probably in the mix but it certainly doesn't explain. I think there are broader macroeconomic issues of consumer confidence and just uncertainty of a wage increases that the slight squeeze on discretionary spend with gas prices edging back up and healthcare costs going back up. So I think those are the sorts of things that we see affecting customers and base-to-spare cash they have in their pocket.

So as far as the experience of the future, one of the great learns we've had, and particularly with launching so aggressively in Australia over a year and half ago which the main food element was something we described as create your taste and that was an in-store only premium food offering. It worked great, but we wanted to find a way that we could take that to our entire customer base, so with the Aussie team we've worked on solutions now that we can now bring.

We believe there will be food elements customizing premium quality food that we can deliver through both the drive-through and in-store and I think that is one of the benefits we have of getting those thoroughly adopted markets going aggressive, learn, bring it back over, and localize it and launch it. We believe we have a good solution for that.

Last question's from John Ivankoe of JPMorgan.

Just a couple of follow-ups if I may. Firstly on G&A, I think Kevin made the comment regarding that you guys had recently brought in some third-party consultants that were helping you to thoroughly evaluate the organizational structure.

I wondered, do you think there might be some opportunity beyond the previously announced $500 million with some of that work that is recently coming in? And then, secondly, if I may, there has been a lot of conversations on and off regarding your capital budget, but what is the direction of CapEx for the business, new units and existing units over 2017 and 2018, if there is an initial direction we can get?

Let's start with the G&A. As you mentioned, we've been spending some time certainly as an organization looking through I will say everything -- our organization structure, our layers, the way we design structures, et cetera. For now what we have agreed to is that we're going and reducing our G&A by just $500 million net. That still allows us to continue investing where we believe we need to, to continue to grow the business. So we are very conscious of making sure that we have got the right investment levels to be able to strategically still invest in the business.

Might there be some opportunity beyond the $500 million? I guess I would say, we're not going to stop looking or stop having the discipline in the organization to continue managing the business appropriately. But there's been a lot of change in the organization in the near term and our belief is that for us, right now, this is the right level for us to focus on in the near term. I wouldn't say that, that means we stop and then never manage the business effectively going forward, but for us right now the commitment is to the $500 million.

Regarding capital, right now, as you know, we're right around $2 billion. What you may see in the near term is as we convert some of these countries to developmental licensees where we free up some of that capital, some of that may be redeployed to the US to spend on this experience of the future investment that Steve was talking about. So you could see some reallocation of that capital in the next few years that would effectively keep our capital envelope relatively similar to what it is today. And then, once that is complete, it is likely to go down after that. But in the near term we may reallocate some of the capital that we have freed up to spending to accelerate that US experience of the future investment.

We are at the top of the hour so I will turn it over to Steve who has a few closing comments.

Thanks, Chris, and again thanks for everyone for joining us this morning. In closing, I want to reemphasize our focus on giving people more reasons to visit McDonald's. We're committed to creating customer-noticeable change across our business especially in the areas of food, experience, and value.

And it's making a difference. Customer perceptions of McDonald's are improving and so is our performance. We're moving in the right direction. We know there's much more work to do as we began to transition from our turnaround plan to a mindset focused on strengthening the business to drive sustainable growth over the long term.

I am encouraged by the progress we've made and I'm excited about the opportunities ahead as we begin to reinsert McDonald's as the global leader of the IEO industry. Thanks to all of you and have a great day.

This concludes McDonald's Corporation investor conference call. You may now disconnect.