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Operator
Good afternoon. My name is Emily, and I will be your conference facilitator today. At this time, I would like to welcome everyone to the Manhattan Associates Q1 earnings conference call. (Operator Instructions) As a reminder, ladies and gentlemen, this call is being recorded today, April 24, 2018.
I would now like to introduce Eddie Capel, CEO; and Dennis Story, CFO of Manhattan Associates. Mr. Story, you may begin your conference.
Dennis B. Story - Executive VP, CFO & Treasurer
Thank you, Emily, and good afternoon, everyone. Welcome to Manhattan Associates' 2018 First Quarter Earnings Call. I will review our cautionary language and then turn the call over to Eddie Capel, our CEO.
During this call including the question-and-answer session, we may make forward-looking statements regarding future events or future financial performance of Manhattan Associates. You are cautioned that these forward-looking statements involve risks and uncertainties, are not guarantees of future performance and that actual results may differ materially from projections contained in our forward-looking statements. I refer you to the reports Manhattan Associates files with the SEC for important factors that could cause actual results to differ materially from those in our projections, particularly our annual report on Form 10-K for fiscal 2017 and the risk factor discussion in that report. We are under no obligation to update these statements.
In addition, our comments include certain non-GAAP financial measures in an effort to provide additional information to investors. All non-GAAP measures have been reconciled to related GAAP measures in accordance with SEC rules. You'll find reconciliation schedules in the Form 8-K we submitted to the SEC earlier today and on our website at manh.com.
Finally, with the adoption of ASC 606 revenue accounting rules and the new P&L line item format discussed in our Q4 earnings call, we have included a supplemental schedule in our earnings release, which discloses 9 quarters of history in the new format with a pro forma presentation of hardware revenue for 2016 and 2017 for the year-over-year apples-to-apples comps for hardware and total revenue growth. Our year-over-year revenue percentage growth comments will be based on an apples-to-apples comparison, normalizing 2017 revenue for the hardware revenue impact.
Now I'll turn the call over to Eddie.
Eddie Capel - President, CEO & Director
Well, good afternoon, everyone and thank you for joining us to review Manhattan Associates' 2018 first quarter results.
We delivered Q1 total revenue of $131 million and $0.37 of adjusted EPS, and these were down 5% and 12%, respectively, over prior year. But overall, these metrics were in line with our objectives. In fact, we exceeded our Q1 targets across all revenue lines except license revenue and that was isolated to the Americas related to deal timing.
And based upon our outlook for the remainder of the year, we're maintaining our 2018 full year guidance.
We're upbeat regarding our transition to cloud and building very positive momentum on multiple parallel fronts in our business, highlighted specifically by the following 4 areas: market-leading product innovation. We create industry-leading transformative supply chain innovation. Our development cycles are faster than ever, and our releases are bringing meaningful, differentiated new solutions to the market resulting in pipeline growth.
Our R&D investment was up 19% over prior year and will accelerate throughout 2018.
Number two, strengthening pipelines. Our global pipelines are solid and we're seeing upward trends for both cloud and license deals. We're especially encouraged by the concentration of potential net new customers, with more than half of the deal opportunities representing net new logos that will be accretive to our already world-class customer base.
Thirdly, consulting services is improving. We're very encouraged with the demand forecast for the balance of 2018 driven by product sales and system upgrade activity. Our services team across the globe are operating at full capacity and forward demand is strong. Global consulting services revenue was down 1% over prior year. Americas was down 2% over prior year but up 3% sequentially from Q4 2017. And Europe is particularly busy with 20%-plus growth. And with a solid pipeline, we're actively recruiting 150 to 200 global services consultants across all geographies.
And finally, our investments in sales and marketing. Our competitive win rates continue to be strong at about 70% against head-to-head competition, with about 35% of software license sales coming from new customers.
Our strongest verticals for the quarter were retail, consumer goods, food and beverage and third-party logistics, which drove more than 50% of our revenues.
Our sales and marketing investment is up 11% over prior year, and we invested about $1 million in Q1 in marketing awareness programs and campaigns, and we're gearing up for momentum at our annual customer conference in May.
We're also in the process of expanding our sales and account management coverage, predominantly in the Americas and Europe. We finished the quarter with 62 people in sales and sales management, with 56 quota-carrying sales reps. That's up 2 from last quarter, and we're continuing to recruit. Globally, we're targeting about 15 to 20 new hires across our sales and marketing teams. So these 4 things are all positive markers for growth.
Our cloud revenue is tracking to plan and we're on course for exceeding our 2018 goal of $20 million in cloud revenue recognized, more than 100% increase versus prior year. We're very busy with new cloud implementations for Manhattan Active Omni and transportation. Now unfortunately, Americas license revenue for the quarter was below our expectations, impacted by 2 main factors. We continue to see somewhat extended sales cycles and evaluations with a greater focus on capital prioritization as retailers restructure and transform their omnichannel and digital commerce businesses.
And secondly, a cloud software-as-a-service halo of sorts, which some traditional supply chain management customers and prospects are considering more flexible purchasing options for WMS and other supply chain management solutions. And while early, the market appears to be shifting away from those large upfront license payments towards smaller incremental deals to optimize their cash flow. That said, we are deal-active and our Q2 sales pipelines for both cloud and license are solid.
License revenue for the quarter was $7.6 million against a very challenging comp, influenced by a record Q1 2017 perpetual license quarter from EMEA and our cloud transition. We closed $1 million plus deal in APAC and had several large deals in the Americas pushed to Q3 -- Q2, excuse me, resulting in about a $6 million shortfall of our Q1 target. Most of the delays were carryovers from deals that pushed out of Q4 2017. That said, we have a meaningful number of large deal opportunities to capitalize on in Q2 and for the balance of 2018.
Regarding cloud. We recognize $4.5 million in revenue, tripling over Q1 2017 in the quarter. Manhattan Active Omni and transportation management contributed about equally in deal activity, with the Americas having a very solid quarter.
Americas also closed its first labor management cloud deal, and we closed our first APAC WMS cloud deal in Australasia and EMEA has an active cloud pipeline. Encouragingly, we're experiencing early interest in subscription models for our traditional supply chain management solutions.
Now turning to our products. We continue to make great progress in enhancing our software-as-a-service offerings but equally excited about the transformational advancements in our warehouse management solutions. As I mentioned last quarter, we're a bolder and more innovative company than we've ever been before. We're creating new solutions that not only deliver competitive differentiation but also critical and unmatched operational functionality for our customers, enabling them to Push Possible.
And at Momentum, our annual customer conference in May, which will be in Hollywood, Florida, we'll unveil a major WMS release with advanced capabilities that remaster the art of fulfillment across the spectrum of intelligent optimization, robotics and automation, workforce agility and efficiency. These are to meet the ever-changing demands of the digital commerce world. And my product update next quarter is going to focus on the details of our latest WMS release.
Now during Q1, we had our regular quarterly release of Manhattan Active Omni enhancements and also released TMS 2018, also sold primarily as a software-as-a-service offering.
So starting with TMS, our release includes a number of enhancements with focus on really 2 primary trends for the transportation industry: one, ecosystem connectivity; and two, global network-wide visibility. And in the area of connectivity, we've introduced out-of-the-box integration to a digital marketplace for freight matching with available capacity. And whilst digital freight marketplaces, they're anything but new, the ascent of mobile devices now allows carriers to offer capacity on a real-time, one-off basis, which helps our customers get loads placed faster at a lower spend level. And with easy connectivity, our customers could tend their load, track them as they're delivered and streamline the carrier process with a much more diverse carrier base.
Now relative to visibility, this release of TMS also adds integration to all of the major IoT platforms for the tracking of goods in motion. It's a significant functional and cost advantage for our customers, providing granular, accurate visibility data, including temperature tracking and so forth, at a fraction of the cost of a standard EDI-based approach.
Also on the visibility front, our TMS 2018 version includes the second major release of our TMS mobile app. TMS mobile 2018 includes a number of new market-leading capabilities, and this app remains free to download from major app stores for any of our customers or their carriers to use.
And finally on TMS, in late March, Gartner published its widely read Magic Quadrant for transportation management systems, and I'm proud to say that Manhattan was recognized as a TMS visionary and received particular praise for our supply chain convergent strategy and product depth. And we believe that our ability to provide a TMS product that meets the needs of both Tier 1 customers and midsized clients is unmatched in the market.
Now turning to Manhattan Active Omni. Since launching last May, we've released our fourth quarterly update to our new cloud-native omnichannel platform.
And in addition to great new capabilities across order management, point of sale, store inventory fulfillment and our newest addition, customer engagement, this quarter, we released resilient cloud, a particularly important new feature of the architecture itself. Resilient cloud allows our Manhattan Active Omni point-of-sale customers to enjoy the benefits of cloud-native versionless software while also handling the day-to-day realities of connectivity blips.
Retail CIOs constantly tell us that they experience a network outage somewhere across their store network every single day, and it's one of the primary reasons that point-of-sale software has been one of the last applications in the connected commerce ecosystem to begin migrating to the cloud. The resilient cloud within our Manhattan Active point-of-sale application allows our customers to remain versionless in their stores whilst being able to transact if they lose connectivity to the cloud itself. We think it's a unique capability, and I'm very proud of our engineering team for resolving this seemingly intractable problem.
So in summary, we're proud of our market-leading position in supply chain commerce solutions. We're excited about the significant and expanded business opportunity in our core supply chain management market. We have the industry's most comprehensive market-validated technology platform that enable our customers' core applications. We also believe that over the next several years, this market, like the retail market, will become ready for cloud transition. And whilst the pace of change is modest today, we're making investments to enable us to meet the market as it develops. And as always, we remain focused on our customers' success and on driving sustainable long-term growth for our shareholders.
So that covers the business update. Dennis, why don't you provide the financial update and our 2018 guidance? And then I'll close our prepared remarks with a very brief summary.
Dennis B. Story - Executive VP, CFO & Treasurer
Sounds good, Eddie. Thank you. So please note unless otherwise specified, I'll be discussing non-GAAP results, which we term adjusted results. In addition, all revenue growth percentages are on an apples-to-apples basis for equivalent year-over-year comparisons, adjusted for the ASC 606 impact to hardware revenue in the 2017 results. Please refer to our supplemental schedules in today's earnings release for full details of our 606 adoption, including year-over-year comps.
So we reported Q1 total revenue of $131 million, down $8 million or 5% over prior year, on lower license revenue. License revenue was $7.6 million, down $6 million against our target objective for the quarter and down 64% versus $21.3 million posted in Q1 2017. The lower-than-expected performance was driven by Americas large deal pushes in Q2 that Eddie mentioned, our cloud subscription transition and a record Q1 2017 Europe license comp of $9.4 million.
Cloud revenue was $4.5 million, up 200% over 2017 and up 40% sequentially.
Recurring software revenue, that's cloud revenue plus maintenance, was 31% of total revenue in the quarter.
Quarterly maintenance revenue increased 9% or $3 million over prior year.
Consulting services revenue was down $1 million, and hardware revenue was up $1 million over prior year.
Geographically for Q1 total revenue, Americas was down 3%, Europe was down 18% off a tough 2017 license comp and APAC was down slightly at 3% on lower services revenue.
Adjusted earnings per share for the quarter was $0.37 versus $0.42, down $0.05 or 12% over prior year. The impacts of lower license and investments in our cloud transition were partially offset by $0.08 of EPS, driven by our lower effective tax rate, other income and share buyback program.
Our GAAP earnings per share was $0.33 in the quarter compared to $0.40 in Q1 2017, with the difference between adjusted earnings per share and GAAP EPS being the impact of stock-based compensation.
Q1 regional cloud recognized revenue splits were $4.1 million in the Americas and $0.4 million in Europe. Just a reminder, with increasing subscription revenue, we view the natural deferral of revenue, earnings and cash flows associated with the subscription transition as a positive.
Perpetual license revenue splits by region were $3.5 million in the Americas, $1.8 million in Europe, and $2.3 million in APAC.
Taking a conservative approach, we are maintaining our 2018 annual guidance for total revenue, adjusted EPS and adjusted operating margin. Barring any major negative global macro event that disrupts business investment cycles, we are shifting our weighting across our revenue lines, lowering our license estimated range from our previous estimate of $58.5 million to $59.5 million, to $53.5 million to $54.5 million for the year.
As Eddie mentioned, we are on pace to double our cloud revenue, delivering about $21 million with year-over-year growth at 100-plus-percent. As a reminder, this line includes all subscription, hosting and infrastructure-as-a-service revenue from our existing and new software-as-a-service and hosted customers.
The shift in license to cloud revenue mix will result in a year-over-year license revenue decline of 25% to 26%, taking the midpoint of 2018 license revenue at $54 million with a corresponding license gross margin of about 91%. For Q2, we estimate our cloud revenue recognized to be about $5.2 million. We estimate the target midpoint of total license and cloud revenue combined to be about $20.5 million. We believe our Manhattan Active Solutions will deliver greater value to customers enabling Manhattan to drive sustainable long-term growth and profitability. As mentioned on our previous call, for 2018, we are not providing annual contract value and annualized recurring revenue metrics. Our objective is to achieve a full year operationally to provide a beneficial comp baseline for year-over-year comparisons and forward forecasting.
Regarding license, our performance continues to depend on a number and relative value of large deals we close in any quarter. While large deals remain important, we expect the mix to continue to shift toward subscription models in 2018 and beyond. While this is positive, deal sizes may be a bit smaller as revenue is recognized over time and product components are also easier to add over time in contrast to won and done enterprise deals. We also retained some caution around slow decision-making by some clients, particularly American retailers.
Now shifting to maintenance. Maintenance revenue for the quarter totaled $36.4 million, increasing 9% on strong cash collections. New license revenue and strong retention rates are greater than 90%. As a reminder, maintenance renewal contracts become effective once we have collected cash from the customer, so the timing of cash collections can cause inter-period lumpiness from quarter to quarter.
For 2018, we're estimating growth in maintenance revenue of about 1% to 3%, with a midpoint estimate for full year of $146.5 million. We estimate Q2 maintenance growth to be 1% to 3% as well, with a midpoint of $36.7 million. Q2 and full year results will depend somewhat on the timing of perpetual license deals closed during the year as well as the level and timing of any existing customer conversions to cloud and the resulting retention rates and timing of cash collection.
On to services revenue. For the quarter, services revenue totaled $78.8 million, down 1% compared to prior year and up 2% sequentially from Q4 2017 on improvements in the Americas and strong growth in Europe.
Americas was down 2% quarter-over-quarter and up 3% sequentially. These positive trends are significant. With demand and pipeline increasing, Americas services is poised for a potential return to growth.
Europe services revenue grew 20% over the prior year with strong demand outpacing supply.
APAC services were down 36% off a small base driven by customer project delays.
Finally, while the rate of decline in the Americas has tapered significantly from 2017, until we see concrete signs of a rebound, we will continue to be cautious in our near-term projections.
For 2018, we are estimating consulting services revenue to decline between 3% to 2%, with a midpoint estimate of $318.5 million versus our previous decline estimate of 4% to 2%. For Q2, we are estimating a decline of 6% to 5%, with a midpoint of $80.5 million.
Moving to consolidated subscription. Maintenance and service margins for the quarter were 53.7%, 370 basis points ahead of our expectations of about 50% that we alluded to in our call -- our Q4 2017 call. The improvement was driven by cloud and maintenance revenue growth, strong consulting services productivity and capacity management.
For 2018, we expect full year services margins to be in the range of 53.2% to 53.3% versus our previous estimate of 52.9% to 53.1%, and our Q2 range to be 53.3% to 53.4%. As discussed on our Q4 2017 call, our services gross margin reflects our investment in cloud operations, our performance-based compensation reset and our annual compensation increases.
Turning to operating income and margins. Our Q1 operating income totaled $32 million with an operating margin of 24.7%. We estimate our Q2 operating margin to be in the range of 25.5% to 26%. That covers the operating results.
Moving on to taxes. Our adjusted effective income tax rate was 24.5% for Q1. While the full benefit of the Tax Cuts and Jobs Act has yet to be fully vetted, we are raising our 2018 provisional effective income tax rate to 24.5%, which includes the estimated impact of state, local and international tax expense. We are qualifying the rate provisional as our interpretation of the new U.S. tax law could change based on final tax code interpretations from the U.S. Internal Revenue Service. We continue to work closely with our external tax advisers to arrive at our effective rate estimates.
Regarding capital structure, we reduced our common shares outstanding about 1.5% in Q1 2018, buying back 1.2 million shares totaling $50 million. And last week, our board approved replenishing our repurchase authority limit to a total of $50 million.
For 2018, we're estimating about 67.2 million diluted shares per quarter and 67.5 million for full year, which assumes no additional buyback activity in 2018.
Turning to cash. We closed the quarter with cash and investments totaling $119 million and 0 debt. For the quarter, cash flow operations totaled $51 million. Capital expenditures were $2 million in the quarter. For 2018, we estimate capital expenditures to be in the range of $10 million to $12 million. That covers the Q1 highlights.
Now I'll move to guidance. Just a reminder, our guidance approach will continue to be annual with total revenue, EPS and operating margin. The more short-term success we have with subscription adoption, the weaker our near-term reported income statement results will be, effectively masking the significant underlying value being created. Prudently, we remain cautious regarding the American retail environment, the global macro environment given geopolitical and economic volatility risk and, finally, our cloud transition.
So for revenue, we are maintaining total revenue guidance in the range of $546 million to $558 million, with a midpoint estimate of $552 million. Apples-to-apples adjusting 2017 for the 606 hardware impact of about $32 million, we expect total revenue to decline by 3% to 1%.
Recurring revenue mix, cloud and maintenance is targeted at approximately 30% of total 2018 revenue. We also expect a first half, second half split of about 49% to 51%, respectively.
We expect Q2 2018 total revenue to decline 5% to 3%, with a midpoint estimate of $140.5 million, adjusted for the 606 hardware impact for apples-to-apples comparison.
For EPS, we're maintaining our estimated range for 2018 adjusted EPS of $1.48 to $1.52, with a midpoint estimate of about $1.51, and our GAAP EPS range remains the same at $1.23 to $1.27, with an estimated first half, second half split of about 52% to 48%, respectively. Additionally, we estimate that our Q2 2018 EPS will decline between 20% and 16%, with a midpoint estimate of $0.41. The $0.25 difference between full year adjusted and GAAP EPS is primarily the after-tax impact of stock-based comp.
On to operating margins. With the business transitioning to cloud and continuing to ramp in 2018, including related incremental strategic investments and combined with the previously mentioned performance-based compensation reset, we are targeting a full year adjusted operating margin range of 24% to 24.3% and a GAAP operating margin range of 20% to 20.4%. The difference between adjusted and GAAP operating margin is primarily the pretax impact of stock-based compensation. As previously mentioned, we estimate our Q2 2018 operating margin will come in between 25.5% and 26%.
Finally, we remain committed to our long-term aspirations we discussed with you all in our Q4 call. Our focus is on building the subscription base at a responsible rate that returns Manhattan to our expected and sustainable top line growth with a top quartile operating margin comp profile comparable to our software peers. With that said, our long-term aspirations remain unchanged from our previous call and are as follows beyond 2018.
We are targeting a return to revenue growth by late 2019, early 2020. From the midpoint of our 2018 total revenue guidance, we are targeting a 4% to 6% CAGR through 2022. From the midpoint of our 2018 cloud subscription guidance, we are targeting a 72% to 82% CAGR through 2022. And from the midpoint of our 2018 recurring revenue, cloud plus maintenance, we are targeting to achieve a 42% to 47% recurring revenue mix as a percent of total revenue in 2022. By 2022, we project our all-in gross margin to be in the range of 58% to 60%. We expect our annual gross margins to trough in the 57% to 57.5% range based on the timing of our growth investments in 2019 to 2020.
By 2022, we project our operating margin to be in the range of 25% to 26%. We expect our margins to trough in the 20% to 22% range, again, based on the timing of our growth investments in 2019 to 2020.
On our free cash flow to net income ratio for 2018 forward, we expect to trend in line with our historical comps of about 1.1 to 1.2. That covers the financial update.
Back to Eddie for some closing comments.
Eddie Capel - President, CEO & Director
Yes. Well, thanks, Dennis. Well, clearly, our success continues to be driven by delivering innovation that anticipates the needs of an evolving market, focusing on customer success and leveraging our deep domain expertise. And while some global and retail macroeconomic conditions give us reason to be cautious, we're bullish on the market opportunity ahead of us. Supply chain complexity and retail evolution in our target markets in fact brings continued need for our solutions among our customers and will continue fueling multiyear investment cycles for us at Manhattan Associates. The move from subscription and cloud-based models is positive and is outpacing our expectations. Customer feedback on our exciting market-leading innovation demonstrates that we're delivering true differentiation, and we're investing significant energy and capital into advancing the world's leading suite of supply chain commerce solutions so as to extend our market leadership in 2018 and beyond.
Our competitive position is strong, and we continue to invest in innovation to extend our addressable market, market leadership and our differentiation. With the world's most talented supply chain commerce employees, the best software solutions and market dynamics that require customers to adapt and invest in supply chain innovation, we believe that we're very well positioned for 2018 and beyond. And with that, Emily, we're ready to take any questions.
Operator
(Operator Instructions) First question comes from the line of Matt Pfau with William Blair.
Matthew Charles Pfau - Analyst
The first, why don't you touch on the delayed deals in the Americas a little bit? So based on your commentary, Eddie, it made it sound like these were -- or there were just a few deals that created this impact. So if that were true, it would sort of imply that these are fairly large perhaps multi-million-dollar deals. So I guess, is that true? And then, you also made it sound like these are the same deals that were perhaps delayed in the fourth quarter. And so if that's true, then I guess, what's been the issue causing them to be delayed? And why is that sort of expected to be rectified and these deals are finally going to get across the goal line in the second quarter?
Eddie Capel - President, CEO & Director
Yes, sure. Well, a couple of questions there, Matt, and all good ones, of course. First of all, there certainly were some large deals embedded in the one that's -- in the ones that's pushed, for sure. No question about that. I think that the why's, we're not in entire control of that. But there's no question that we're still seeing a reconstitution of the retail space from bricks and mortar to digital to omnichannel and so forth. And I think whilst that reconstitution happens, then we see slower buying cycles, a little bit more pragmatic due diligence and so forth. And then thirdly, the reason that we are bullish and optimistic about Q2 and the rest of 2018 is we are close to these customers, right? Some of them are existing customers of ours, and the ones that are not, these are long, very consultative sales cycles. So we're close to them. We feel like we understand the situations on a case-by-case basis, and that's what gives us reason to be optimistic.
Matthew Charles Pfau - Analyst
Got it. And then I want to touch on the professional services organization and fairly robust plan in terms of hiring there for this year, which is a bit counterintuitive. I would've thought as you got more and more interest in cloud deals that perhaps the number of professional service employees wouldn't be as numerous as historically that it has been. So I guess, where are these? How should we think about the demand that's driving the need for these professional services employees? And then are they also performing tasks perhaps for your cloud business as well?
Eddie Capel - President, CEO & Director
Let's see. So I think in reverse order of those questions, Matt, no, in answer to the first question. So those professional services folks are not -- we don't include those in the dev ops, what we consider the dev ops kinds. So those are operating the cloud solutions day in, day out, number one. Number two -- and we've talked about this a little bit before. The transition to the cloud and the deployment of our solutions in the cloud has not much certainly near-term effect on our professional services associates. The systems that we deploy in the cloud still need to be designed. They need to be configured. They need to be implemented. They need to be tested. Customers need to be trained regardless of whether the software is being deployed on-premise or in the cloud. Now as we get down the road and we think about those upgrades that would've happened maybe 5 years from now, right, for the perpetual deals, those things are now happening in small bites over that 5-year period on a much more frequent basis. So we will start to see lesser large upgrades, kind of in those 5-year cycles, but the initial implementations and the rollout of the cloud-based solutions, the professional services component is very similar to on-premise.
Matthew Charles Pfau - Analyst
Great. And then last one for me. Just in terms of you mentioned on your deal opportunities, more than half are net new logos, which would be more than you typically receive as a percentage of license revenue from new customers. So I guess so what's driving this? And is the cloud product having any impact in terms of the number or the type of potential customer that you can address?
Eddie Capel - President, CEO & Director
Yes, I wouldn't say that the cloud solution really changes the profile of the customer and the prospect that is -- those interests and so forth. But I believe that, first of all, you're right. 50% would be higher in terms of net new logos than we typically see, so the 35% to 40%. But what I believe the situation is that we are driving so much new innovation into the field that the takeaways from old legacy solutions and so forth is higher than we have seen maybe over the last decade or so.
Dennis B. Story - Executive VP, CFO & Treasurer
Hey, Matt, I'll just piggyback on top of that. Pretty impressive for a 27-year-old company that one, we're maintaining 35% to 40% accumulation of new logos, and new logos within the pipeline are growing.
Operator
Your next question comes from the line of Monika Garg with KeyBanc.
Monika Garg - Research Analyst
Eddie, maybe you could talk about among the 3 main products, WMS, TMS, OMS, how do you see progression to the cloud from on-premise business over the next couple of years? Is that people are only buying cloud-based OMS active only in TMS right now, and you think WMS is on-prem mainly now and eventually moves to cloud? Any details you could provide would be helpful.
Eddie Capel - President, CEO & Director
Yes, sure. So let's see, Monika. Transportation -- to take them one at a time, transportation has been run in the cloud for us for 16 years, something like -- 15 or 16 years. And over the last 15 or 16 years, we've seen a greater progression, a greater percentage of deals go toward cloud. And we're generally in the probably 85% of the transportation deals that we now do are in the cloud. If you look back 10 years ago, it might have been somewhere in the 50-50 split. So that's how TMS has progressed, and I think it will continue to go that general direction. OMS today for us is 100% cloud, right? Since we announced Manhattan Active Omni, coming up to a year ago now, the trajectory is being -- demand from the customer and prospect base has been 100% cloud. From a WMS perspective, for the last 27, 28 years, we've been 100% on-premise. We are just, just starting to see a little bit of interest in WMS, running in the cloud, maybe even under a subscription-based model. And I expect that to be a pretty slow burn, frankly, in terms of its -- the balance going to cloud over the next 2 to 4 years.
Monika Garg - Research Analyst
Very helpful. Maybe -- I don't know if I missed it, but did you provide split revenue, license revenue between WMS and non-WMS?
Dennis B. Story - Executive VP, CFO & Treasurer
Well, now that we have the cloud line broken out, Monika, we're not going to be disclosing that metric anymore because WMS is the dominant perpetual license product. There are other products in there, but yes, it probably would be a pretty consistent 80-20 kind of disclosure.
Eddie Capel - President, CEO & Director
On the perpetual side.
Dennis B. Story - Executive VP, CFO & Treasurer
On the perpetual license side.
Monika Garg - Research Analyst
Yes. That makes sense. Then the last one here. Maybe you could talk about just given the pushout we have seen in the license revenue in the quarter, maybe talk about the visibility you have for the license and services side of the business through the end of the year.
Eddie Capel - President, CEO & Director
Yes. So let's see. So generally speaking, we have better visibility into the services business than license because it has more variability. License has more variability to it, particularly on the timing side, particularly on the timing side. But as I mentioned before, we are very close, of course, to our existing customers, and we have long consultative sales cycles for our software. So we feel like we've got a pretty good handle on the pipeline for, I'll just call it, software revenues, regardless of whether it's cloud or on-premise. And then from a services perspective, as Dennis talked about in detail, we are seeing -- I definitely wouldn't resist calling it a recovery but some strengthening of that business, and our services teams are certainly very busy around the world.
Operator
Your next question comes from the line of Terry Tillman Jr. with SunTrust Robinson Company.
Terrell Frederick Tillman - Research Analyst
So just a couple of quick questions, and I don't know who this will be for, so I'll just throw it out there and I'll let you decide. But in terms of the license softness, the concept of reconstitution or recalibrating in retail with the retailers and what they're grappling with, could you foresee in the future where maybe there will just be more consistent small purchases on the license side? Or could you actually see them move to where they want to do like a term license? I know that's more of a forward-looking kind of guess there, but I'd love your view to see how this shakes out.
Eddie Capel - President, CEO & Director
Yes. The view, Terry, and that's what it is, I don't think we'll see our customers going to term licenses. I do think that we'll see, as the expression goes, smaller bites and more consistent smaller bites. But I don't think our customers will go to term licenses. As you know, our systems have a great deal of longevity to them. They are, again, as the expression goes, sticky systems. So the notion that we'll see a move to term license, I don't think is something that is in the foreseeable future.
Terrell Frederick Tillman - Research Analyst
Okay. And I guess on the deferred revenue side, last quarter, it seemed to see acceleration and maybe some of that is currency. So maybe you could help with that. But this quarter, it also seemed to be well above our assumption. So I'm just curious, is that all maintenance? Or are you starting to see any benefit in deferred revenue from invoicing for some of these cloud deals? Maybe just talk about the deferred revenue strength.
Dennis B. Story - Executive VP, CFO & Treasurer
Yes. It's predominantly the maintenance, but we are starting to see benefit from the cloud revenue streams as well. So we had a really strong maintenance collections quarter in Q1, but cloud deferred is starting to contribute as well.
Terrell Frederick Tillman - Research Analyst
Okay. And Eddie, maybe just a final question just relates to the idea of -- the target of adding 15 or 20 additional folks to the team on sales and marketing. What I'm curious about is maybe an update on people that can sell into some of these areas that are, frankly, still new for you all, and that's more in the store. So where do you stand in terms of hiring good talent that can talk CRM, that can talk point of sale, that can talk to retail stores as opposed to highly successful sales reps that like clockwork closed WMS deals?
Eddie Capel - President, CEO & Director
Well, like clockwork, yes. But as we talked about before, Terry, that's an initiative that's kind of in progress. We're still looking for, first of all, world-class sales professionals. Again, we're in a very consultative world, so we're looking for domain-rich salespeople. And sales executives are very, very important to our sales organization as well. But equally important are what we call solution consultants. So these are the experts in the products that we sell that can help position them and architect them for our customers and prospects going forward. So we've got kind of 2 angles of attack there on domain expertise for solutions that maybe we're not so popular for. And we are -- and that is definitely a work in progress and part of the 15 to 20 associates that we're in the process of recruiting worldwide.
Operator
(Operator Instructions) Your next question comes from the line of Brian Peterson with Raymond James.
Brian Christopher Peterson - Senior Research Associate
So Eddie, you mentioned that the interest in the subscription model was a partial driver of the license dynamic this quarter. I'm curious, how often is that mentioned? Is it instance for maybe delaying a purchasing decision on the license side? And is that a dynamic where the customer might want a different payment model, i.e. this could be hosted at a private cloud solution? Or is it a true multi-tenant cloud solution that they're asking for, i.e. potentially a different product?
Eddie Capel - President, CEO & Director
Let's see. So a bit to unpack there, Brian. In terms of the multi-tenancy, it really depends, I think, on what product we're talking about. Transportation, for example, is serviced very well by multi-tenancy because of the network ecosystem of connectivity and so forth. Tier 1 WMS doesn't lend itself well to multi-tenants -- a multi-tenant environment. In terms of some of the impact on the license deals and my talking about the bigger deals tending to decline a little bit as people -- as customers, excuse me, and prospects look at more flexible buying options, what we're -- that is partly driven by subscription-based models. And as we've talked about in the call, but to be more specific, we saw in the quarter a labor management deal that is operating in the cloud. That's the first one, frankly, for Manhattan Associates. We also saw a WMS deal in Australasia go to the cloud. So we are definitely seeing a little bit of movement in that general direction and the buying patterns that are moving toward buy what I need now, and what I don't need, I'll buy later. And so smaller license deals but more frequent, not necessarily pure subscription.
Brian Christopher Peterson - Senior Research Associate
Got it. That makes sense. And maybe just one more. If we think about the cadence of investments in '18, I think maybe a quarter ago, we were surprised by the magnitude of the OpEx investments. But if I look at your margin performance this quarter and the guidance for the second quarter, it's a lot better than we expected. So I'm just curious, have the investments in the first half of the year, have those come in quickly as you originally anticipated? Or are those are going to be a little bit more back-end-loaded than you originally planned?
Eddie Capel - President, CEO & Director
Yes, maybe a little bit more back-end loaded, Brian. So R&D is up, I think, 19% year-over-year. Sales and marketing, up 11% year-over-year. So we're definitely making those investments that we talked about. If I could hire talented R&D professionals a little faster, I probably would. No question about that. And then from a sales and marketing perspective, we do have this little push that always happens at this time of the year as we build up to our annual customer conference in May. So you'll see a little lumpiness there. And then the spend continue over the back half of the year.
Dennis B. Story - Executive VP, CFO & Treasurer
Yes. The other -- let me piggyback on that, Brian. The other is with such a large percentage of our revenue being in services, if that Americas engine starts to fire, like with the -- just a smaller decline year-over-year, it'll move that margin profile as well just in terms of incremental revenue.
Operator
Your next question comes from the line of Mark Schappel with Benchmark.
Mark William Schappel - Equity Research Analyst
Eddie, starting with you. With respect to your Manhattan Active Omni solution, I was wondering if you're seeing a different set of competitors there in those deals. Or is it the same usual suspects?
Eddie Capel - President, CEO & Director
Let's see. Same usual suspects that we've seen in order management, so different competitors than we see in WMS and TMS, Mark, but no change in the OMS competitive landscape, really over the past couple of 3 years, frankly.
Mark William Schappel - Equity Research Analyst
Great. And then on the theme of your Active Omni solution, could you just address some of the changes that you're making or continuing to make in your sales force given that, that solution is really sold into a different buying center, to the retail storefront, which is much different than your traditional WMS or TMS sale?
Eddie Capel - President, CEO & Director
Yes, certainly. Well, we've been in the OMS business now for almost a decade, frankly, so we've built some really terrific domain expertise inside of the sales -- actually, across the organization, but your question was specifically about sales -- inside the sales organization. As we move from order management closer and into the retail store, with point of sale, with customer engagement and so forth, there are some different buying personalities and buying profiles there, so we continue to recruit domain expertise that is focused in that particular area. And as I mentioned, we're up a couple of quota-carrying reps this quarter over the last, and we've got about 15 or 20 spots open in sales and marketing. And they are not exclusively but predominantly leaning towards the retail store solution area.
Operator
We have no further questions at this time. I'd like to turn the call back to our presenters.
Eddie Capel - President, CEO & Director
Okay terrific. Well, thank you, Emily, and thank you, everybody, for joining the Q1 2018 call. We look forward to updating you in about 90 days. Just by coincidence maybe, yesterday was the 20th anniversary of Manhattan Associates going public, and I know some of you on the call were covering us on that very day 20 years ago. So thank you very much for all of your support over the last 2 decades, and I look forward to speaking to you again in about 90 days from now. Bye-bye.
Operator
This concludes today's conference. You may now disconnect. Have a great day.