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Operator
Good day, ladies and gentlemen, and welcome to the LHC Group fourth-quarter and year-end earnings conference call. At this time, all participants are in a listen-only mode. Later we will conduct a question and answer session, and instructions will be given at that time.
(Operator Instructions)
Today's conference is being recorded.
I would now like to turn the call over to Eric Elliott, Investor Relations. Please go ahead, sir.
- IR
Thank you Jamie, and welcome, everyone, to LHC Group's earnings conference call for the fourth quarter and year ended December 31, 2012. Hopefully, everyone has received a copy of our earnings release. If not, you may obtain a copy, along with other key information about LHC Group and the industry, on our website at www.lhcgroup.com. In a moment, we will hear from Keith Myers, Chief Executive Officer; Don Stelly, President and Chief Operating Officer; and Pete Roman, Chief Financial Officer of LHC Group.
Before that, I would like to remind everyone that statements included in this conference call and in our press release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act. These statements include, but are not limited to, comments regarding our financial results for 2012 and beyond. Actual results could differ materially from those projected in forward-looking statements because of a number of risk factors and uncertainties which are discussed in our annual and quarterly SEC filings. LHC Group shall have no obligation to update the information provided on this call to reflect subsequent events.
Now I am pleased to introduce the CEO of LHC Group, Keith Myers.
- Chairman & CEO
Thank you, Eric, and good morning, everyone. We are pleased with our operating results and the overall performance of our Company and our team in 2012. Most importantly, our team of dedicated caregivers in communities throughout the country continues to provide the highest quality of care for the patients, families, and communities we serve day in and day out. As we look ahead to the remainder of 2013 and beyond, we are well positioned to continue increasing shareholder value by focusing on operating efficiencies and continuing to leverage overhead, while capitalizing on the opportunities we see ahead for both internal and external volume growth. We ended the year with solid momentum in both volume growth and cost containment.
From 2011 to 2012 we were able to decrease G&A expense by $5 million, net of an approximately $3 million in additional annual G&A costs associated with our ongoing conversion to point-of-care technology, which is on budget and on schedule to be completed in early 2014. We are encouraged by the efficiencies being realized in the agencies that have already been converted.
As most of you know, President Obama signed the sequestration order last Friday, March 1. Despite the broad unpopularity, there appears to be little in the works, at this time, to undo the across-the-board cuts that have been ordered. Sequestration's impact on Medicare spending is triggered on the first day of the first month after the order is put into effect. In other words, the 2% sequestration cut to Medicare will begin on April 1. With respect to home health services, there remains some uncertainty as to what will be impacted on and after April 1. Some observers have publicly commented that claims filed on and after that date will be subject to the 2% cut, while others believe episodes initiated on and after April 1 will be impacted by sequestration. For our 2013 guidance, we decided to calculate the impact of sequestration using the conservative approach of assuming that it stays in place, as is, for the remainder of 2013. And that all episodes ending on and after April 1 will be affected.
Turning to acquisitions, while we completed a few acquisitions in the first half of 2012, we have completed two of our best acquisitions, in terms of potential, over the last eight months. The volume of inbound calls to our corporate development team related to potential acquisition of partnership opportunities continues to increase. With the triggering of sequestration, we anticipate this volume to increase even more. In July of 2012, we entered into a home health joint venture with Texas Health Resources and Methodist Health Systems. Texas Health Resources, head quartered in Arlington, is one of the nation's largest faith-based not-for-profit health systems with 25 owned and affiliated hospitals. And Dallas based Methodist Health System is comprised of seven hospitals. On March 1 of this year, we completed the acquisition of the home health service line of Addus HomeCare. The acquisition encompasses 19 home health agencies and 2 hospice agencies in 5 states, which includes Arkansas, South Carolina, California, Illinois, and Nevada.
I'll now turn the call over to Don and Pete, but before doing so, I want to, once again, commend and thank our dedicated, hard working employees for their unwavering commitment to those we are privileged to serve in communities across the country. I've never been more proud of our team. Their hard work, ingenuity and commitment to excellence, by all the professional caregivers that make up this Company, have positioned us to be very successful, not only in the current environment but long into the future.
And now I'll turn it over to Pete for a review of financial results.
- CFO
Thank you, Keith. Good morning, everyone. For the fourth quarter of 2012 our consolidated net service revenue was $161.8 million, and net income attributable to LHC Group was $7.4 million or $0.43 per diluted share. For the year, revenue was $638 million generating net income of $27.4 million and $1.53 per diluted share. Home-Based segment revenue in the quarter was $143.9 million, all but $1.9 million was organic. Compared to the same quarter last year, total Home-Based segment revenue growth is 3.4%, while Medicare revenue growth is approximately 1%. Facility-Based segment revenue was $17.9 million in the fourth quarter. We recorded a $1 million negative adjustment to revenue to recognize outlier reconciliation adjustments and settlements of some cost reports.
The Company matches 401(k) contributions and these matching contributions vest over time. In the event that the employee leaves the Company before they are fully vested, the unvested portion is forfeited by the employee and is available to the Company to offset costs of the 401(k), including planned expenses and future matching contributions. In the December quarter, we recognized $1.7 million benefit generated from utilizing these forfeitures. The net effect, on the December quarter, of the benefit from utilizing the matching contribution forfeitures, partially offset by the outlier reconciliation adjustments reducing revenue, and legal costs related to the previously disclosed shareholder lawsuit and investigation was to increase EPS by about $0.01.
Comparing our December margins to last quarter, our consolidated gross margin was 42.9% of revenue, up from 42.6% last quarter. Our G&A expense decreased as a percent of revenue to 31.3%, compared to 33% last quarter. DSO in the quarter was 48 days, which is 4 days lower than last quarter, and 5 days lower than last year end. Our patient receivables, net of reserves, decreased $7 million from last year end, approximately $1 million from higher bad debt reserves and the rest from improved collections, particularly in the fourth quarter. Our patient receivables from commercial payers are 32.6% of total receivables at December 31. This is an increase of over 2%. Commercial payers have less efficient settlement systems and, as a result, higher write-off rates than do government payers.
As these receivables increase relative to our total receivables, our bad debt reserves increase as a percent of receivables. Bad debt expense in this quarter was $3.5 million, or 2.2% of revenue, the same as the fourth quarter of 2011. For the year, bad debt expense is 1.9% of revenue, which is about the same as it was in 2011. For our 2013 guidance, we are expecting net service revenue to be in the range of $660 million to $680 million, and fully diluted earnings per share to be in the range $1.10 to $1.30. Our guidance includes the recently completed acquisition of the home health service line of Addus HomeCare. We expect a $0.04 reduction to EPS in the March 2013 quarter, which includes the results of operations of Addus from March 1, and the acquisition cost and other fees associated with the transaction.
However, we estimate that over all of 2013, the acquisition will break even with respect to earnings per share. The effective sequestration is included in our 2013 guidance. We have reduced our 2013 Medicare revenue by approximately $9 million and EPS by $0.30, for sequestration applied over the period from April 1 to December 31, 2013. As Keith described earlier, we have applied the sequestration cut, reducing revenue for all patients discharged on or after April 1. For 2013, as a percent of revenue, net of the effect of sequestration, we expect gross margins in a range of 40% to 41%, G&A in the range of 31.5% to 32.5%, bad debt expense to remain around 2%, and non-controlling interest expense to remain around 1.2%. We can drill into these results further in Q&A.
Now I'm pleased to turn the call over to Don Stelly. Don?
- President & COO
Thank you, Pete, and thanks to all joining in this morning. Like any other year, 2012 saw its share of challenges. The year began with a strategic alternative process and then went on to present 106 joint commission surveys, 67 point of care conversions, partnerships with 2 nationally recognized health systems, 2 hurricanes, and more snow than our team cared to remember. Through all, we produced celebrated results in 2012 for our patients, partners, and shareholders. Specifically, to the fourth quarter, our organic growth in total new home health admissions was 5.6%, compared to the same period prior year. And organic growth in new home-health Medicare admissions was 3.3% as compared to the fourth quarter of 2011.
For the year, our organic growth in total new home-health admissions was 5.1% and fell within the range that I consistently shared with you as our target. Our home health average daily census increased 4.5% to 33,103 in Q4 of 2012 as compared to 31,692 in the same period prior year, while organic growth in our home health ADC was 3.3%. We're pleased with the overall execution of our growth initiatives, but also remain clearly focused on closing what we call the opportunity gap we see present, especially now. Turning to point of care, we continue to convert agencies to our point-of-care model, and are pleased with our process and our results thus far.
From a macro view, we have 117 agencies now inside of this model. And, in the aggregate, we have improved operating margin by 180 basis points from their pre-conversion baseline. A good number, but one that we will continually improve through skill mix, productivity, and other operational enhancements inside of our 2013 business plan. As usual, I will keep you up to speed on our conversion track as we head into the heart of this year. Next, I'll briefly touch on the Addus acquisition. The estimated 65 and older population in the acquired service area totals 2.6 million people. In preparation to impact those lives, we are presently working through an integration plan focused on team member training, operational modeling, referral source diversification, and attention to detail. Even though we're just inside of the first week, I like our progress and am extremely happy to welcome our new team of healthcare professionals.
In closing, I'd like to recognize and thank our entire LHC Group team. Regardless of what challenges come along, you don't rationalize, you don't waver. You excel through them, and truly make a huge impact along the way.
Jamie, we will now go into the Q&A portion of our call.
Operator
(Operator Instructions)
Our first question comes from Darren Lehrich, Deutsche Bank.
- Analyst
Thanks. Good morning, everybody. Yes, I just wanted to ask a few things here. The first question is really around guidance, and I'm wondering if you can help us bridge what was the run rate here that we saw in the fourth quarter to what, obviously, you've got about a $0.30 impact plugged in from sequestration. We expect you to have some volume growth, so I'm curious just to understand what potentially get to the low end of the range. Is there anything else from a margin perspective that we might be missing? Just some comments there would be helpful.
- CFO
Okay. Darren, this is Pete. And I'll take some of this. The revenue growth that we forecast in 2013 is really based on the 5% census growth that we expect, and that's significantly higher growth than we had in 2012. So you have that affecting our revenue. It's offset. We expect about a 1.2% decrease from Medicare, even prior to sequestration.
- Analyst
Great.
- CFO
And that's baked into 2013. If you look at our 2012 operating margin, right now we're at about 42.8%. And I think the piece that everybody is kind of missing in this total puzzle, we forecast really almost completely offsetting the cuts, the Medicare cuts prior to sequestration. So we forecast essentially flat gross margins in 2013. However, you have to consider $30 million to $35 million coming in from Addus and they're without a margin. We don't expect that for 2013 to generate any contribution.
We think that that's a significant improvement from the historical run rate. And are expecting the operating shortfall in the first quarter -- in the March to June period to be offset with improved operations toward the second half of the year. I think if you take a look at the models that you have, and incorporate the $30 million or $35 million worth of Addus, at a significantly lower margin, I think you get back to the guidance numbers that we're talking about, and the margins that we guided to.
- Analyst
Got it. That's helpful. And then just, while you're on the topic for Addus, it sounds like this is a multi-year opportunity to get to the profitability levels that we'd expect from something you run. What is the timeline? And in terms of key mile posts, what do you think we need to be focused on as you integrate this asset?
- President & COO
Hi, Darren, this is Don. I'll take that one. I think some key milestones, and Pete said it best. We've got a lot of upside here with Addus, but it's loosing a lot of money. And in order for us to go ahead and save the throughput on top line, we had to make some decisions to carry forward some loss runs. So the first milestone, or that goal post, is three months and we want it to quit losing money. And that's what Pete is alluding to, and what the prepared comments that Keith had about the EPS drag was referring. The other key milestone is November1, we will then start our last point of care conversion into this. And then, I think the third and final milestone is in the twelfth month, this thing will be up to corporate margins and we will have grown its population and revenue base.
- Analyst
That's great. That's real helpful. And then maybe the last thing for me here. In Hospice, can't help but notice the really strong census growth. I think it looks like almost double digit. But, can your just maybe update us on what you're seeing and experiencing in Hospice, and how you think about the overall trends in that part of the business?
- President & COO
Well, I'll take that too, Darren. I think, first of all, I do want to commend and thank our team. Because I think we clearly have our arms operationally around Hospice. I think we clearly recognize the difference in the selling of the service to referral sources, because it is different. I also now think we have more confidence in our ability to organically lump that into cluster markets for us, where we have strong partnerships, and increase this base organically. And that's what you're seeing in our census. In fact, the tipping point happened about two months ago, and we have higher volume today in the service line, and we do.
All of that to say, I still don't think you'll see us go and jump into a substantial type acquisition and lead that way. But I do think you'll see organically we're going to press forward with putting these adjunctive to, especially, hospital partnership bases. And I got to tell you, I think the margins for us now are as predictable as they come. Now, externally, where this gets in the cross hairs or not, I'm probably not the one to answer that, Keith would be. But I will say that within the framework of today, we're very confident of keeping this double digit growth that you just alluded to.
- Analyst
Great, okay. I'll get back in the queue, thanks.
- President & COO
Thank you.
Operator
(Operator Instructions)
Ralph Giacobbe, Credit Suisse.
- Analyst
Thanks, good morning. Just a couple here. I guess, one, just going back, I just wanted to make sure I heard it right. The underlying assumption within the guidance, exclusive of Addus and sequestration and the minus 1.2%, is for growth of mid-single digit. Is that fair?
- President & COO
Yes, that's fair. We're looking for, on the Hospice side, it's higher. But Hospice is a lower component in our Home-Based group. So we're thinking about 5% growth in census in 2013.
- Analyst
Okay. And the comfort in that, because due to your commentary, it is higher than the overall 12%. But the comfort in that is just seeing where trends were toward the back end of the year?
- CFO
Yes, and a couple things, really. We've had some changes in the leadership on top on the sales side. And I think that's had an impact. The census that we ended the year with was really strong. We lulled a little bit in the summertime. Last year it came down a little bit lower than we thought, and it lagged getting back. But toward the end of the year, it came on very strong. This year forecasting, I think when we were, what we've done in the past is probably underestimated the summer decay, and I think this year we probably got it pretty accurate and right. And then when we added all those factors together, honestly, I think the 5% organic growth, in particular in the markets that we're in, overall is actually pretty strong.
- Analyst
Okay. Second thing, can you give us a sense at all of the amount guidance would change if you assume the cuts only for patients after April 1? It's about $0.03. $0.03, okay.
- CFO
It almost rolls out to about $0.03 a month. And that would take off the individuals who are on service toward the end of February and through March.
- Analyst
Okay. And then, in terms of Medicare Advantage, I'm just wondering if you could just remind us what your strategy is as you're talking to payers. I think there's a little bit of a difference between the way some providers are going at it, in terms of talking more about a per visit sort of reimbursement, and essentially give up price for volume. While as others seem to be more inclined to want to continue thinking about things on an episodic basis versus a per visit basis. So, can you help us just understand the strategy around MA, and what your thought process is there as you're talking to payers?
- Chairman & CEO
Yes, this is Keith. I'll take the front end of that, and let the guys jump in on detail. But, just at a high level, we exited years ago the approach of taking any business as a loss leader. We simply don't do that. So, the gaining requirement is that if we enter a contract it has to be a profitable relationship for us. Because of the strategy we have of partnering with hospitals, or -- and co-locating even where there aren't equity ventures. We have to deal with more of that than most would, it's fair to say. But the exchange is that we get access to more Medicare volume by doing so. When we look at a managed care contract opportunity, we look at the volume associated with it, and the profitability. And one thing that I hear a disconnect in is when people talk about episodic rate, there seems to be an assumption that episodic reimbursement is more profitable than per visit reimbursement.
And that's really not our experience. We have per visit contracts with commercial payers that are more profitable than even traditional Medicare. Granted, not a lot of those. But there are some that are. And then we have episodic contracts that some were paid 100% of Medicare rates, but those are very few now. And some are 90%, and some are as low as 80%, and those would be less profitable than a per visit model. So we tend to look at it all together. But I think I want to go back to what I said at the beginning. We don't accept any business that's a loss leader, losing money in managed care in hopes of getting Medicare business. And Don or Pete, do you want to elaborate anymore?
- President & COO
No, I think you've summed it up. I think, Ralph, just keeping it real, I'd say it like this too. I don't think diving in holistically is the answer, no more than running scared is. I think you got to do it prudently, you got to look at the contracts on an individual basis, and I don't think you'll ever hear us make a blanket statement one way or the other. Keith's right. I mean part of our job is to do due diligence on every one, make sure that the services that we're rendering, whether it's through skill mix variances or extender use. Make sure that we're making money off of it while delivering them their value. And if we can't do it, we won't sign the contract, and if we do, we will. It's pretty cut and dry for us the way we look at these things.
- Analyst
Okay, no, that's helpful. Can you help us at all in terms of length of stay? Is there a difference when you're looking at a contract that's on a per visit versus an episodic basis? I would guess per visit has a lower length of stay, but is that not the way I should be thinking about it?
- President & COO
It's actually not. I mean because that really isn't -- that isn't the case. But, I'll tell you one thing that we do focus on is on a restriction around number of visits and pre-authorizations. So to be specific. If we're negotiating with a payer, really regardless of what rate they want to pay, if they refuse to pre-authorize at least 8 to 10 visits up front, where you're literally having to call to get authorization for every visit a nurse goes out to do, or a therapist or whatever, we will turn that business down. Because regardless of what you're paid on a per visit basis, the administrative costs will eat you alive, just making phone calls, permission giving, and when you schedule nurses to go out on a route. If you don't have the authorization to see a patient that lives in that zip code on that day, you have to send someone out a special trip to make that visit. It's just common sense.
- Analyst
Okay. All right. That's helpful. And then just last one, if I could. Just on the Addus side, I guess first is maybe help on that margin ramp. It sounds like it's a little bit dilutive in the beginning, and then ramps up to get your flat or neutral to earnings for the year. I guess, one is just help us with that margin ramp. And I'm probably getting a little ahead of myself, but how we should think about that coming on, and that ramp in 2014 if you're willing to go there. And then the second part of the question is are there, should we expect and are there more deals like Addus out there that you think are in the pipeline? Or is that not the kind of thing we should be thinking about in terms of size? Thanks.
- Chairman & CEO
Okay, so it's Keith again. If it's okay, we will answer that in reverse, I'll take the pipeline piece first. I do think there are more of those type situations out there. There are a lot of conversations we're having now that are follow-up conversations to contacts that we may have made several years ago, but people just weren't ready. In fact, Addus is one that we've talked about before. Mark Heaney and I are good friends and I have a lot of respect for him. But as reimbursement pressure continued to be applied, it pushed them to a different place in their decision making. So, yes, I think we do have more of those coming our way. And that's really what I was alluding to when I was talking about taking advantage of opportunities that would come our way. So Don, you want to talk about the specifics?
- President & COO
Yes, Ralph, earlier I talked when Darren asked the question about the timelines and the milestones if you will, I think the what I'll call improvement trajectory is steep between today, and the beginning of June. To get it to essentially a 0% operating margin. That's what we have factored in the plan. But from June through the next nine months, I think you can see that be incremental from that zero point to our corporate margin point. And therefore 2014 we would expect the entire book of business to be at corporate margins.
- Analyst
Okay. All right. That's helpful. All right, thank you.
Operator
(Operator Instructions)
I am showing no further questions. I would now like to turn the call back over to Keith Myers for closing marks.
- Chairman & CEO
Okay, well thank you everyone. Thank you for dialing in this morning and thank you for your interest in LHC Group.
Operator
Ladies and gentlemen, that does conclude the conference for today. Again, thank you for your participation. You may all disconnect. Have a good day.