Openlane Inc (KAR) 2017 Q2 法說會逐字稿

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  • Operator

  • Good day, ladies and gentlemen, and welcome to the KAR Auction Services, Inc. Second Quarter 2017 Earnings Conference Call. (Operator Instructions) As a reminder, this conference call is being recorded.

  • I would now like to turn the conference over to Mike Eliason, Treasurer and Vice President of Investor Relations. Sir, you may begin.

  • Mike Eliason - VP of IR and Treasurer

  • Thanks, Takeya. Good morning, and thank you for joining us today for the KAR Auction Services Second Quarter 2017 Earnings Conference Call. Today, we'll discuss the financial performance of KAR Auction Services for the quarter ended June 30, 2017. After concluding our commentary, we'll take questions from participants.

  • Before Jim kicks off our discussion, I'd like to remind you that this conference call contains forward-looking statements within the meaning of the safe harbor provision of the Private Securities Litigation Reform Act of 1995.

  • Investors are cautioned that such forward-looking statements involve risks and uncertainties that may affect KAR's business, prospects and results of operations, and such risks are fully detailed in our SEC filings. In providing forward-looking statements, the company expressly disclaims any obligation to update these statements.

  • Lastly, let me mention that throughout this conference call, we will be referencing both GAAP and non-GAAP financial measures. Reconciliations of the non-GAAP financial measures to the applicable GAAP financial measure can be found in the press release that we issued yesterday, which is also available in the Investor Relations section of our website.

  • Now I'd like to turn this call over to KAR Auction Services CEO, Jim Hallett. Jim?

  • James P. Hallett - Chairman and CEO

  • Great. Thank you, Michael, and good morning, ladies and gentlemen, and welcome to our call. Let me outline what I plan on covering today at the outset here. I want to give -- provide you with an overview of our consolidated performance, confirm our guidance, give you a review of our performance for the business units and an outlook going forward through the balance of the year, and then I'd like to end my commentary with talking about the impact of our second quarter debt refinancing and the opportunities to deploy capital.

  • So let me start with an overview of the second quarter results. If I was to take it in one word, I would say it was fantastic. Revenue increased 9%, adjusted EBITDA increased 13% and operating adjusted EPS increased 18%. Consolidated SG&A expenses were up 5% for the quarter and only 2% excluding SG&A added for acquired businesses. This quarter accomplished what we have been promising to our investors. We leveraged high single-digit revenue growth into double-digit increases in adjusted EBITDA and operating adjusted net income per share. And this truly demonstrates the strength of our diversified business model and the cash that it generates.

  • We are not changing our guidance for adjusted EBITDA or operating adjusted net income per share for 2017. We expect adjusted EBITDA of $825 million to $850 million. We expect operating adjusted net income per share of $2.15 to $2.25. And while we're not changing our annual guidance, our strong performance in the second quarter, combined with our outlook for the remainder of the year, does have us expecting that adjusted EBITDA and operating adjusted net income per share will be above the midpoint of our annual guidance for 2017. We expect free cash flow of $415 million to $440 million, an increase of $20 million from our previous guidance due to lower cash taxes. And Eric will discuss this in more detail in a few moments.

  • As we take a look at our business performance highlights, I will start with ADESA. ADESA revenue was up 9%, and adjusted EBITDA increased 13%. We sold 11% more vehicles than a year ago, and this was primarily driven by increases in the online-only volumes. Acquisitions accounted for 4% of our volume, and we saw a modest 1% increase in same-store volumes at physical auctions. Same-store dealer consignment volumes were down 5%. However, same-store commercial volumes were up 14%. This mix shift to more commercial vehicles is consistent with what I've been telling you for the last several calls. Most importantly, we controlled SG&A expenses, which were flat year-over-year, excluding acquired SG&A. Our conversion rate at the physical auctions was 61%. The increase in conversion rate is due to the mix shift from 51% commercial last year to 54% commercial this year. I believe that our consignors continue to be price-sensitive as we see used car prices decline. The good news is this is a key factor in how much money a commercial consignor will put into a car in order to maximize the value of the used vehicle.

  • In summary, ADESA had a great quarter. The results were in line with what I've been telling you about the various levers that can drive profitability at ADESA. ADESA is not dependent on any single variable. Same-store physical auction volumes were relatively flat, yet we can drive results by enhancing revenue per vehicle sold and controlling SG&A.

  • As I look at AFC, we continue to operate our finance company very conservatively. The number of loan transactions was relatively flat. The provision for credit losses was 2.6% of average loan balances for the quarter. We've told you that we expect lower loan losses in the second half of the year. While the second quarter loan losses were up, as expected, I have good news to discuss within the quarter. The loss provision was high in April and May as we ran off the defaulted loans that we had discussed on previous calls. Our June provision for credit losses was below our expected loss rate of 1.75% to 2.25% of our average receivables as the credit quality of our portfolio has continued to improve. This is a very good indicator for what we expect to see in the second half of 2017.

  • Insurance Auto Auctions is clearly knocking it out of the park, I could say grand slam. The volumes led to -- the revenue at Insurance Auto Auctions was up 13% on 11% volume growth. The volumes led to leverage our cost structure as seen in increased gross margins and increased adjusted EBITDA margins. Adjusted EBITDA grew 27% for this segment, and our adjusted EBITDA margin was over 30% for the quarter. And SG&A was (inaudible) and grew less than 4%, and inventory levels continue to be high, up 9% over the prior year at quarter-end. Clearly, this sets up for a very good balance of the year.

  • Let me now turn to our outlook going forward. Used car supply will remain strong for the next 3 years, with very good visibility. The mix shift to more commercial and less dealer consignment cars will continue as we expect lease returns and repossessions to increase over this period. And wholesale used car prices are expected to continue declining, and this will lead to the use of more ancillary services and may contribute to further increases in repossessions as consumers find themselves underwater on their loans.

  • I expect ADESA's total volume to increase, despite the expected decline in dealer consignment volumes. Remember, we are expecting commercial volumes to reach 60% of vehicles sold over the next few years. We are only at 54% in the second quarter, as I previously mentioned. We are expecting dealers to be somewhat conservative in buying inventory, as prices are expected to decline. This will increase the importance of having cars in what we call a retail-ready condition. This is good news for our revenue per unit at our physical auctions.

  • The increases in volumes with the shift to more commercial vehicles will also be good for AFC loan values. I expect the average loan value per vehicle at AFC to continue increasing, which will lead to higher revenue per loan transaction. We're also seeing lower loan losses in the second half of the year and continue to anticipate loan losses in the range of 1.75% to 2.25% of average loan value for 2017.

  • And finally, the strong results at IAA are expected to continue for the next few years. Insurance companies are declaring more claims as a total loss. The cost for collision repairs continue to increase, and miles driven continue to increase as well.

  • So let me take a step back for a moment from the details and sum this all up. The outlook for KAR for the second half of 2017 and even beyond 2017 is very positive. I really like how things are coming together and the investments that we've made. They can be leveraged into strong revenue growth and profitability and cash flow generation. So with that, I'll turn it to our recent debt refinancing and capital allocation that we completed in the second quarter.

  • We've successfully completed a refinancing of our debt and the issuance of $950 million in unsecured notes with an 8-year maturity in May. Again, I will let Eric provide an overview over the impact of our financials, but let me summarize how this impacts KAR. First, we're able to fix interest rates on about 1/3 of our debt for the next 8 years at 5 1/8%. We also reduced our senior leverage by issuing the notes, which gives us increased flexibility as we look at our options for deploying capital. And last, we raised about $300 million in cash with a bond issuance that is available to us right now.

  • Our priorities for deploying cash have not changed. We are looking at acquisitions that can provide strategic growth. We have no specific transactions to discuss today, but this definitely remains a priority. We also believe purchasing KAR stock in the open market provides a strong return, and we expect to purchase in the open market subject to daily limits during our open window in the third quarter. And any purchases of KAR stock in the open market will use available cash.

  • In our core business, we announced our plans to acquire land in Florida in response to the needs of our insurance customers. This land acquisition will likely occur in late 2017 or early 2018. The forecast for salvage volumes, combined with the challenges of supporting our insurance customers during catastrophic events, is driving the expansion activities in various Insurance Auto Auction markets.

  • In conclusion, we had a great quarter, and I'm looking forward to a strong second half in 2017 and beyond. We are focused on executing our business model, which will generate significant cash flows. We are going to deploy capital within our core businesses to support the growth opportunities in our current markets. We will continue to identify opportunities for strategic growth and maintained our disciplined approach to acquiring these businesses. And we will return capital to our shareholders in the form of a dividend, supplemented by buying KAR stock in the open market during the open window in the third quarter. Our first and most important priority is creating value for our shareholders.

  • So with that, I will turn it over to Eric for some additional comments, and I will be back for Q&A. Thank you. Eric?

  • Eric M. Loughmiller - CFO and EVP

  • Thank you, Jim. I only have a couple of topics to cover today before we take your questions. First, let me give you a few more details on our changes in guidance. Our expectations for GAAP net income per share for 2017 has been updated to $1.57 to $1.67. Our previous guidance for GAAP net income per share was $1.70 to $1.80. This change reflects the loss on extinguishment of debt, net of taxes of $0.13 per share recorded in the second quarter. This loss relates to the write-off of unamortized debt issuance costs as a result of our refinancing of our senior term loans in May.

  • We also updated our expectations for cash income tax payments for 2017 to $145 million from our previous guidance of $165 million. As part of our tax planning strategies, we identified a number of tax accounting elections that could be implemented and would allow us to accelerate certain deductions in our tax returns. These elections required us to receive approval from the Internal Revenue Service prior to adoption. We received the necessary approval in the second quarter. These elections only impact the timing of deductions in the tax returns and have no impact on our effective tax rate.

  • Although there was no change in our expectations for cash interest expense on corporate debt, I believe this deserves further explanation due to our refinancing activities. We increased our total long-term debt by refinancing our term loans and issuing senior notes through June 1, 2025. The net increase in our long-term debt was approximately $300 million. The interest on the additional debt was partially offset by reductions in interest on our term loans. In addition, we have revised our expectations for increases in LIBOR for the remainder of 2017.

  • And last, we have no changes to our expectations for capital expenditures in 2017 of $145 million. However, we announced earlier this week our plans to add additional property in our salvage segment. We reached an agreement to acquire property in Florida to meet the needs of our insurance customers in the event of a catastrophic event. We expect to close on the acquisition of this property in early 2018. The acquisition of the property and related improvements is expected to cost approximately $25 million. However, if all conditions are met prior to year-end, we have agreed to close on the transaction in December, and we have not included this acquisition in our capital expenditures expectations for 2017.

  • Over the course of the past 12 months, we have increased SG&A to support our growing operations and execute on our growth strategies. We have previously commented on these increases and expected the pace of growth to slow in 2017. Consolidated SG&A increased approximately 5% in the second quarter over the prior year. Excluding SG&A added for acquired businesses, the increase was less than 2%. By controlling SG&A, we were able to increase our consolidated adjusted EBITDA margin in the second quarter to 26% from 25% the prior year.

  • We had very strong incremental adjusted EBITDA margins in the second quarter. On a consolidated basis, our incremental adjusted EBITDA margin was 38%. On a same-store basis, our incremental adjusted EBITDA margin was 44.8%. ADESA had incremental adjusted EBITDA margins of 38.8% for the second quarter. Again, on a same-store basis, even better, the incremental margin was 55.4%. This was driven by the mix of revenue. We saw strong growth in higher-margin ancillary services delivered at our physical auction locations.

  • Insurance Auto Auctions also generated exceptional incremental margins of 56.3% in the second quarter. We have been at or above capacity at a number of our auction sites for the last couple of quarters, and this has driven strong margins. We also benefit from a lower level of purchased vehicles. Purchased vehicles represented only 4% of volume in the second quarter.

  • In the AFC business, we had decreases in revenue and adjusted EBITDA in the second quarter as compared to the prior year. This reflects the $6 million increase in the provision for credit losses in the second quarter as compared to the prior year. Excluding the provision for loan losses in computing revenue per loan transaction, we actually had an increase to $175 per loan transaction in the second quarter of 2017 compared to $167 the prior year. This increase reflects increased interest income as a result of increases in the average loan per vehicle floor. As Jim mentioned, we saw improvement in loss rates in June, and we expect to see improved results from AFC in the second half of the year.

  • We have provided additional detail on our financial performance in the earnings supplement released last night. We plan to file our 10-Q later today.

  • So let me now just turn it back over to Takeya, so we can take your questions. Thank you, everybody.

  • Operator

  • (Operator Instructions) Our first question comes from the line of John Murphy of Bank of America Merrill Lynch.

  • Aileen Elizabeth Smith - Analyst

  • This is Aileen Smith on for John. Can you talk a little bit about the trend with revenue per vehicle at ADESA in the quarter? Was the year-over-year decline attributable to running up against some tougher comps? Or was there a specific mix impact or other dynamic that drove the decline? And as used vehicle pricing continues to come down, do you think it's reasonable to assume that your revenue per vehicle could continue to trend positively or at least flat? And maybe if you could remind us of how your fee structure works, that may better explain that dynamic.

  • Eric M. Loughmiller - CFO and EVP

  • Okay, Aileen. Let me start, while total revenue per vehicle was down a little bit, we break it into 2 components, Aileen. And that was driven by the online-only volumes being a higher percentage of our total volumes. At physical auction, we were actually up $6 per unit sold at the physical auction, and that was a big driver of the incremental margins. The decline at the -- on the online was really just driven by the mix of how much was grounding dealer and sold closed versus open. And as we look at the trend during the quarter, it's pretty consistent. With all these off-lease cars, they clearly want to sell as many online as they can. And as Jim has said to me many times, we're not going to dictate where they sell the car. We'll just have the venue in which they sell them and be there to help them process the transaction. As I look forward, the off-lease cars will remain a significant component of our supply, and we will still see strong online sales. But in order to maximize values in a declining used car environment, we see them using additional ancillary services and things like that. Now Jim has the experience as a car dealer. Maybe he can share with you why they do that, to generate a higher retail-ready value.

  • James P. Hallett - Chairman and CEO

  • Yes, well, a couple of things. Number one, I would say, I'd go back to Eric's comment. We don't want to dictate ever where the car sells. It's about providing the right channel and allowing the market to really determine where that car sells. But if the car is able to make it to physical auction, there is a lot of competition for buyers in the lanes, and these sellers are going to absolutely get their car in what I described in my commentary as retail-ready condition, being able to take that car right from the auction and place it in the front line of their lot at the dealership. And to do that, they know they have to spend the money, and that's exactly what we're seeing. We're seeing these major sellers spend more and more money reconditioning and preparing the car so the dealer absolutely doesn't have to do any of that work as he takes it back to his or her lot. So again, it's about maximizing proceeds. The other thing that they're protecting against is they're protecting against the lease residual prices that go into the guidebooks. So that's also an important component consideration for them as well. So with that, hopefully, we've answered your question.

  • Eric M. Loughmiller - CFO and EVP

  • And Aileen, one more thing you asked about, fee structure. Look at the indices. Tom Kontos, our economist, publishes an index, and we're showing that the average price paid for a car at auction is increasing. And there's other indices out there that have hit record highs recently that I won't even comment on. But as you look at that, when you look at the NADA index, the [RVI] index and other indices that actually look at the more -- the later model cars, you're seeing a like-for-like decline. But at our auction, the actual price of a car being run through the lanes is increasing. And that's been very good for the auction fees for our business. We used fixed tiered pricing, and we're agnostic as to what car runs. So the fact that the average price paid at auction is increasing is very good for our business, both at ADESA, at AFC and even at IAA, because that pulls up the value of salvage cars. So it's really good in all segments of our business. So thanks for the question, Aileen.

  • Aileen Elizabeth Smith - Analyst

  • Great, that's extremely helpful. And then just a follow-up on the off-lease volume dynamic. There's some concern that many of the off-lease vehicles are going to be returned to the dealer who is then going to ground them and then resell them. Relative to the 10% growth that the industry is experiencing in off-lease volumes from 3.2 million last year to about 3.5 million this year, are you seeing a similar uptick in the number or the percent of off-lease vehicles that are making their way to your auctions? And is it possible, going forward, that you could even see outsized growth relative to the rest of the market as the dealers may feel less inclined to buy those off-lease vehicles from the captive fincos with the market value potentially being lower than the residual value?

  • James P. Hallett - Chairman and CEO

  • Yes, I would say at this point in time that I would term it as being stable, what we're seeing. But I also think that, to your point, that as the dealers take a look at the price declines and they take a look at the residual value, then they have to make the determination whether they want to buy it there and pay that residual price or whether they want to wait for it to go into an online channel or get to a physical auction and, hopefully, be able to hedge against and perhaps buying it at a lower price and buying the vehicle fully reconditioned that we spoke about. So I think there is an opportunity that we could (inaudible) get to physical auction, but again, that will all be a matter of how the retail market performs going forward here.

  • Operator

  • Our next question comes from the line of Matt Fassler of Goldman Sachs.

  • Matthew Jeremy Fassler - MD

  • I've got 2 questions. The first is a follow-up on ARPU, and you probably tackled this in some way, Eric, but I know you talked about the $6 increase year-on-year at physical. I just want to understand the fact that it seems to be a bit of a smaller increase. I guess in Q1, the ARPU was up more. If you look at the ARPU x acquisition, to the extent that we can get that, the increase seems to have moderated a bit. So anything within the mix there that would drive that?

  • Eric M. Loughmiller - CFO and EVP

  • It's really just the denominator is quite big in the second quarter, as you know, Matt, when you look at the volume numbers. And you're probably looking -- it's always our strongest quarter across our auction businesses. The second quarter has the most volume. The other thing that I would point to is if I were to dissect it even further, the actual increase in ARPU at the auction for services delivered at the auction facility was up even more than that. And where we were off were things like transportation didn't quite grow as much as that did, and repossession activity didn't grow quite as much as that did. So we actually got that really great mix that I talked about, which drove those incremental margins so high on a same-store basis.

  • Matthew Jeremy Fassler - MD

  • And then, I guess if you could remind us, directionally, the EBITDA dollars per transaction based on channel, because it's interesting. It seems like you had clearly a mix shift towards online channels, yet you absorbed that, and your incremental margins were quite strong. And if we continue to see the mix shift in this direction, is it feasible, likely, et cetera, that you -- that the incrementals could continue at a very strong pace?

  • Eric M. Loughmiller - CFO and EVP

  • Well, listen, I don't want anybody to think that we're going to do 55% same-store incremental margins all the time. But I think they continue to be quite strong, and again, as we look at this. And as you point out, we don't talk -- I'm unable to really dissect or I haven't dissected EBITDA margin, but what I've done is gross margin. And the gross margin -- and the reason is allocating SG&A is a tough science, but let's assume it's equal through the businesses. On dollars, we're going to get gross margin dollars in the physical lanes where the average revenue was $748 and you're getting a 45% -- again, if you look at that specifically 45% to 50% margin, you're looking at $375 in rough dollars of gross margin. And you compare that to the online space, where my average, again, excluding purchased vehicles is at $105 and has maybe a 70% average margin across the whole of all those cars. So you're looking at $70. So there's quite a difference in it. So our performance is driven by the cars that get to physical auction, yet our market share and our differentiation with the customer, I'd say, is driven by how well we perform in the online venues with our digital offering. So they work hand in hand. Don't just focus on the dollars. Also focus on then what that does for our customer relationships and how we can interact with them. Jim, anything to add?

  • James P. Hallett - Chairman and CEO

  • No, I think, Eric, you've got it.

  • Eric M. Loughmiller - CFO and EVP

  • Thanks.

  • Matthew Jeremy Fassler - MD

  • One last one super quick. In modeling LTU volumes for the credit business. Should we be tracking this more closely to physical? Or should we be thinking about tracking it to overall ADESA volumes?

  • James P. Hallett - Chairman and CEO

  • Yes. No, Matt. I'd say that we should be tracking it more to physical.

  • Eric M. Loughmiller - CFO and EVP

  • And Matt, the other trend to watch is those dealer consignment cars are often to that AFC customer. That's where the pressure point is holding the LTU volume down.

  • Operator

  • Our next question comes from the line of Bret Jordan of Jefferies.

  • Bret David Jordan - Equity Analyst

  • On the physical, I guess as we look at dealer consignment still down, although sequentially slightly better, is there any way to think about where physical might grow in the next year or so? I mean, clearly, the online has taken a lot of that volume. The -- you were saying that the commercial sellers really buy to sell online. But is there anything either in the mix or the trends on the dealer consignment that you would see that would show the physical volume growing better than the 1% we saw in the quarter?

  • James P. Hallett - Chairman and CEO

  • I think it's just a question of how these franchise dealers are able to absorb the vehicles that are going into the closed sale. And they've done a very, very good job of continuing to absorb the volumes. As you know, a lot of these off-lease vehicles I call young cars. They're 3 years old with 40,000 or 50,000 miles on them. They're very good CPO cars. And right now, there seems to be a demand for those cars, and the dealers are absorbing them. If that should change a little bit, because more cars make their way to physical auctions, yes, I think that's quite possible. The other thing that I had mentioned is that if -- which would be a good thing would be if the cars are able to make their way to the open sale or may make their way to the physical sale and prices have declined a little bit, this may give the independent dealer an opportunity to get at some of these off-lease cars, which, in general terms, they don't really get the opportunity to get a crack at these cars early in the process.

  • Bret David Jordan - Equity Analyst

  • Okay. So you would see physical volumes continuing to grow year-over-year. Because it seemed like that incremental margin was benefited from the ancillary services around physical. So I guess as you look out into 2018, would your expectation be that physical grows?

  • James P. Hallett - Chairman and CEO

  • Yes, Bret. I think that physical can grow. And also I would go back to the point that Eric made earlier, I also think that even though it was only $6 on the ARPU, I think the ARPU can grow with these ancillary services as well.

  • Eric M. Loughmiller - CFO and EVP

  • And Bret, I'll add, even the online sales, not the online-only, while they may increase, some of these cars need to be reconditioned before they're going to be sold even online. And so there's opportunities to move them to auction before they're sold through online offerings other than our private label sites. And the other element is if you go back a year ago, the leveling off of the volumes at auction occurred in the second half of the year. We are back -- we are reset to the base where physical auction was fairly flat on a same-store basis last year in Qs 3 and Q4 as compared to better growth in that earlier in the year in Qs 1 and Q2. So I think we're off of a base. And if you look at our investor deck, which we will update next week as we have our first investor meetings on Monday, you'll still see that we're looking at 2% to 4% growth in industry volumes at physical auction over the next couple of years. So and we'll get our share, if not a little better than that.

  • Bret David Jordan - Equity Analyst

  • Okay, great, and obviously, a fantastic IAA quarter. Do you see that growth just being, obviously, the higher salvage volumes, as insurance companies are sending more cars to total? Or were there any real market share shifts in the quarter or any RFP activity we should be aware of?

  • James P. Hallett - Chairman and CEO

  • Yes, Bret, I think it's primarily what we're seeing is we're seeing an increase in the number of vehicles that are being declared a total loss as a percent of accidents. You think back just 2 or 3 years, I mean, we were talking about total losses being at 13%. And then we watched that number grow, and now we're getting total losses that are starting to touch that 20% range. So you think about that. You think about the other drivers of that salvage business, the cost of bodyshop repairs, and you think about the miles driven increasing. I think all of those factors play into continuing to drive very strong volumes at Insurance Auto Auctions.

  • Operator

  • Our next question comes from the line of Gary Prestopino of Barrington Research.

  • Gary Frank Prestopino - MD

  • Should we expect to see a regeneration of revenue growth at AFC in the back half of the year, Eric, since this loan loss reserve is coming down?

  • Eric M. Loughmiller - CFO and EVP

  • Well, again, I'd comment yes, to the extent that we could hold the loan transactions flat. We're getting higher interest income. That will drive some growth because of the increase in the average loan value. And also then you'll have not -- we won't have that offset of the increased bad debt, again, if the second half turns out the way we think it might, so -- with the lower loan loss levels as we commented we saw in June and are seeing, actually, good indications into the second half of the year.

  • Gary Frank Prestopino - MD

  • Okay. And then Jim, just, I know everybody has been asking this about the commercial vehicles. But in your experience, as we get late -- later into a cycle like this, and I know you didn't have the OPENLANE business years ago, but do you see -- is it usual that the dealers will -- franchise dealers will have satisfied their inventory needs? Do you see more of these off-lease vehicles being then purchased by independents because they're coming out of the closed sales and not actually selling?

  • James P. Hallett - Chairman and CEO

  • Yes, I think, Gary, that, that is a possibility, especially as we go into the fourth quarter. And perhaps you'll see that the franchise dealers have kind of loaded up on vehicles, and it's giving the independents, as you said -- I think you said it well. It gives the independents a chance to come in and buy those cars, which normally they don't have that kind of access to. So I think you could see that happen.

  • Eric M. Loughmiller - CFO and EVP

  • And Gary, that's a big driver of the increase in average loan value we've already experienced. These cars are already getting to that independent dealer -- as we say, further down the food chain, as they like to say, that smaller dealers are able to get access to that high-value inventory.

  • Operator

  • Our next question comes from the line of Ben Bienvenu of Stephens.

  • Benjamin Shelton Bienvenu - Research Analyst

  • I just want to revisit the IAA segment. You did have nice volume growth, albeit against a little bit easier comparison. But the inventory growth came down. You mentioned that used or purchased vehicles were a lower percentage of the mix. But I'm curious, as you have a more reasonable level of inventory growth that's still strong and a more reasonable level of actual year-over-year volume growth in the quarter, are you better able to leverage that volume with higher incrementals when you're not burdened with a tremendous amount of volume? In other words is this kind of a preferable level of growth to get higher incrementals?

  • Eric M. Loughmiller - CFO and EVP

  • Well, Ben, let me just comment. The second quarter is a strong quarter because you are typically selling more vehicles than you're taking in, although I will tell you we feel very good about the activity that we've seen in terms of total losses that -- of inputs even into the second quarter. And relative to the comps, I mean, again, I don't want to dwell on this too much, but last year's second quarter was up 11% over the prior year. We're against tough comps. I think if I look at the business, last year's second quarter was the best quarter in the history of the company in every one of its segments. I went back and looked at this. And so it was against a tough -- a very strong performance. The comps do get a little easier in the second half, but the second quarter last year was the best quarter in all 3 businesses in the history. So I think we did very well. The 9% is a very strong number going into the summer, especially when you consider a year ago, that inventory number at the -- was an unusually high number at the end of the year when it was up 11% and then got even bigger as you got later -- and you remember we were over 20% increases year-over-year at Q3 and at the end of the year. So again, we're in a good spot. We feel really good about that business, and the way the insurance companies are treating claims. We feel very good for the next few years.

  • Benjamin Shelton Bienvenu - Research Analyst

  • Great. And then, Jim, you touched on this as it relates to capital allocation, continuing to look for opportunistic and strategic M&A opportunities coupled with buybacks. You didn't buy back stock in the quarter. Just curious around kind of what the backdrop was that precluded you from buying back stock or led you to be apprehensive of buying back stock. And then as we think about, going forward, you mentioned open market and share repurchase, I assume if you find a big M&A opportunity, you might press the pause button on that and reallocate capital towards M&A?

  • James P. Hallett - Chairman and CEO

  • Yes. So Ben, I think in the second quarter, we weren't buying back stock because, quite frankly, we were very focused on getting our refinancing done and getting that taken care of. In terms of going forward, we've talked about acquisitions are always our first priority, where we can get superior returns. But if there is not an acquisition that is in the near term, we've said that we can always pull the lever on buying back stock. And we very much plan on buying back stock, as I mentioned, in our open window here. And we'll continue to buy stock. Again, we'll be restricted to our daily limits. But we'll buy back stock accordingly, and if our priorities change or our acquisition strategy changes or accelerates, then we would have the option of hitting the pause button to turn our allocation to what we thought was in the best interest of our shareholders.

  • Operator

  • Our next question is from Chris Bottiglieri of Wolfe Research.

  • Christopher James Bottiglieri - Research Analyst

  • Had a quick one on the provisioning outlook for second half. So on one hand, these are very short-duration loans. But the other hand, you've proven you have a lot of visibility, especially into the 1H outlook. So I guess how do you reconcile the short-duration, high visibility? I know you had the monthly trends you cited. But what gives you confidence that the second half gets meaningfully better?

  • Eric M. Loughmiller - CFO and EVP

  • Chris, that's a good question, short visibility. But you look at the pay-off trends. We look at the retail -- we get a lot of reporting, operational reporting from our dealers and look at their activity levels. And then I will give our management team credit down there. Where we have focused is trying to get less emphasis on those large credits and build the base, as I like to say, those smaller dealers coming in. So I feel we have a great mix right now. We're looking at curtailment trends, which means how many loans are getting extended after the initial term. We look at payoff trends. And then we look at delinquencies, and all of those are really very positive right now. And we're already in the middle of August. Our visibility would go -- again, the average loan duration is about 60 days, which means half the loans are longer, half the loans are shorter. That's what you look at. So...

  • James P. Hallett - Chairman and CEO

  • And Chris, I would just add that I don't believe that we looked at AFC for growth at this point in time. If anything, I would say to you we want to be conservative, we want to be extremely disciplined in managing this portfolio. And any growth that's going to come is going to come through that disciplined growth that we talked about.

  • Christopher James Bottiglieri - Research Analyst

  • Got it. So you think this is more like self-help and the mitigation controls you've put in place? Or is it the market -- do you think the actual like underlying independent dealer is getting a little bit healthier at the margin?

  • Eric M. Loughmiller - CFO and EVP

  • Listen, what happened for these higher loan losses were a very small number of dealers with larger credits that probably misjudged what was happening to used car prices at the higher end of the market.

  • James P. Hallett - Chairman and CEO

  • Yes, I think they just got caught with inventory that -- you had some depreciation in terms of prices falling, and maybe they got caught with inventory that was overpriced at the wholesale market. But I think the other thing that's important to point out here is that the independent dealer is still doing quite well. The independent dealer year-over-year is showing an increase in the total number of used car sales. So it's still a very healthy market and a very healthy group of dealers. And I'll just repeat what Eric said, I think this was just a -- some very small group of dealers that really got out over their skis on some of their buying and got caught with that heavy inventory.

  • Eric M. Loughmiller - CFO and EVP

  • And the losses are created when we lose the collateral, not the de-value of the car. It really is because they then find themselves in trouble. They sell the car, don't pay us. They may sell it at a discount that they don't want to admit to us, and it's fraud. I mean, it really comes down to the increases were created by fraud by a small number of bad actors.

  • Christopher James Bottiglieri - Research Analyst

  • Got you. That makes a lot of sense. And then sorry, just one last, like, clerical question. But you guys give so much detail, I just want to make -- you might have given this. But have you said what dealer and commercial organic volume growth is at physical, not for the total but physical? Have you given that data? And how does that compare to Q1?

  • Eric M. Loughmiller - CFO and EVP

  • Yes. Jim gave it. Dealer consignment was down 5% year-over-year at physical.

  • Christopher James Bottiglieri - Research Analyst

  • And how about commercial. Do you have that number, or -- at physical?

  • Eric M. Loughmiller - CFO and EVP

  • We don't -- we give you the total commercial, which includes all commercial at 14%, though, Chris, you and I have talked. You'll be able to figure it out. We don't isolate that number. And then did you say you wanted that number for the first quarter?

  • Christopher James Bottiglieri - Research Analyst

  • Yes, just have the compares if you have it just top of mind.

  • Eric M. Loughmiller - CFO and EVP

  • This is on a same-store basis, so I'm excluding acquisitions. It was down 7% in Q1, down 7% in dealer consignment in Q4, down 4% in Q3 of last year.

  • Operator

  • Our next question is from Bob Labick of CJS Securities.

  • Lee M. Jagoda - Director

  • This is actually Lee Jagoda for Bob. So just one for me. If we take a step back, can you talk a little bit about the technology acquisitions you've made, both domestically and internationally? Maybe talk about their market sizes and opportunities and where those companies are in terms of their growth and profitability profile? And then as a follow-up to that, just any new markets that you might be looking at.

  • James P. Hallett - Chairman and CEO

  • Yes, so there's a lot there. Let me try and break it down. First of all, we've done a number of acquisitions internationally that we've spoken about in the past, our [GSR] platform, which is what we would compare to our OPENLANE platform here in the U.S. and Canada. That platform, we've now continued to build the buyer base on that, and it continues to perform as expected. We've rolled out our TradeRev, which is a digital product, as you know, over the mobile phone. We've rolled that out. And digital -- the full digital transformation is a big deal for us and part -- very much a part of our strategy. That's been rolled out not only in the U.K. but also it's been much more focus put on it here in the U.S. and continues to do very well in Canada. We see TradeRev as being a real opportunity for us as we go forward. And then -- so I would say on the international front, just in terms of sizing it, I would say you shouldn't really think about this kind of in the short term. You should think about it having some meaningful impact over a longer term. I'd say, looking out maybe 2 to 3 years, you should expect to see stronger results there as we continue to grow these businesses and to integrate these businesses and build the customer base. We did an acquisition called DRIVIN, which was our data acquisition. This is data and analytics, and this was something that was very much being requested by our customers. This acquisition, even though it's only been 60 or 90 days, has done extremely well. Our customers were really pleased that we made the investment. And I can tell you that we have already gone to the market with a number of pilots with different customers, and the feedback has been very, very strong in terms of the information that we're able to provide them. When you think about it in combination, you take KAR's data, you take our customers and you take the capabilities that we have within DRIVIN and within our technologies. I believe that we are unmatched in this area in the industry in terms of the offerings that we're able to provide. So with that, the other thing I mentioned we've talked about previously, we've talked about our investment in New Wave. And this is our private-label business that we have a very, very strong market share in. We announced, I guess, a couple of quarters ago that we're going to invest $20 million to $25 million in upgrading our new -- our private label platforms in terms of increased features, benefits, enhancements, and we're doing that. We've kind of hit kind of the first steps in a progression of new releases that we want to do. But I say it's in the early stages. But number one, I think our employees are excited about the investment that we're making in this product, and that translates even to our customers being more excited that we're putting this kind of money into these programs to support their business. So hopefully, that gives you a flavor for much of what's going on in this space. And then, of course, I guess you asked primarily about technology, but then also I think not to be forgotten is the fact that we made 13 acquisitions in terms of brick-and-mortar auctions last year. The Brasher's group, Orlando, Flint, all those auctions continue to perform as expected. They are what we expected to buy. They're performing as we expected. And I would say that they're all doing, I guess I said it, as expected. So hopefully, that gives you a good recap.

  • Operator

  • Our next question comes from the line of Matthew Paige of Gabelli & Company.

  • Matthew T. Paige - Research Analyst

  • Just one question for me. Thinking more longer term, I guess. As the rental car companies work to position themselves as potential autonomous fleet managers, I'm curious how you envision KAR fitting into the model.

  • James P. Hallett - Chairman and CEO

  • So I think what we're talking about here is we're talking about mobility. And certainly, this is an area that not only the rental companies are getting focused on but, certainly, the ride-sharing companies and the OEMs. When we think about mobility, we think about large fleets of vehicles. And when we think about large fleets of vehicles, we think about our customers that have large fleets of vehicles. So I think we're going to be dealing with the very same customers that we're dealing with today. And as we think about mobility coming forward here, and I believe that, that ship has already started to sail, as that -- we think it really spells opportunity. We think there's going to be a lot of opportunity with these large fleets. Not only are there going to be a lot of vehicles, not only are they going to turn over with more velocity, but we think there's also going to be opportunities to provide a lot of other services at both ADESA and Insurance Auto Auctions in terms of maintaining these vehicles, servicing these vehicles, reselling these vehicles, in some cases, reselling them in the international markets; in some cases, in the domestic market. We think there's going to be an opportunity to be installing technology, removing technology. There's a lot that we think can come into the space. And as a result, we've dedicated resources to mobility here at KAR. We continue to work very closely with who we believe these mobility providers will be. Just staying current with their plans and current with what their expectations are, what services that they think they're going to need. And again, end of the day, it's going to be a different revenue source for us but, we think, a very good one.

  • Operator

  • Our next question comes from the line of James Albertine of Consumer Edge.

  • James Joseph Albertine - Senior Analyst

  • If I may, as we look at the off-lease trends, and apologies if you've touched on this or alluded to this earlier. But we think about the shifting mix of off-lease currently being a lot heavier cars than demand is calling for, a lot lighter on the truck side. That's going to shift more to trucks over time. I mean, it should, based on new vehicle sales trends historically. Wondering if there's any way we should think about this impacting your ancillary or, I should say, dealers' ancillary spending to sort of reconditioned vehicles and/or the number of units that you're going to get from the -- sort of the off-lease channel, if you will.

  • James P. Hallett - Chairman and CEO

  • I don't know if there's any way, Jamie, to really quantify that. I think the vehicles will have to stand and speak for themselves. I think certain vehicles will, obviously, get sold in that closed sale. I think the dealers will have a choice. They'll have -- they'll be able to cherry pick and pick out the best vehicles that best suit their needs. And based on the condition of the vehicle and the equipment in the vehicle and even right down to the color of the vehicle, it will determine whether those cars get sold in an online venue or whether they make their way to physical auctions. So I think regardless if it's trucks or crossovers or SUVs or cars, I think at the end of the day, when you mix it all up, I think the outcome's going to be kind of similar to what we're seeing now.

  • Eric M. Loughmiller - CFO and EVP

  • And Jamie, we've been through this once before. In 2009, we had a glut of off-lease cars relative to the market at the time coming back. And it was a fantastic year. I think the key is all of the cars will sell. It's just at what price and what condition. So 2009 was very much similar to this as we were coming -- the SAR was, obviously, very low that year post-2008 financial services crash. But we saw the strongest volumes to date, and now we're back to those levels. So we're ready to handle it, and all the cars will sell.

  • James Joseph Albertine - Senior Analyst

  • Understood. And if I may ask one more on the technology side, again, you've addressed this multiple times on the call and also in your prepared remarks. Is it fair to say that we're at a point where you're, if you will, pivoting from where investment is higher than the benefits of investment? In other words, the benefits now are going to start to accelerate as the investment starts to decelerate. Are we at that point? Or is it still a little too early, still a lot of integration to consider here as we model out the back half the year?

  • James P. Hallett - Chairman and CEO

  • Yes, that's a really good point is that we have made these investments. And the revenue tends to follow the investments, and there's the integration that needs to take place. We're in the early stages with some of that technology, especially as we talk about DRIVIN and we talk about TradeRev and our drive towards digital and our drive towards data, which have become very, very important parts of our strategy. I think that it's a little bit early, but I think where this starts to show up is I think this starts to show up eventually in our market share in just the organic growth and same-store. So we'll look forward to that all coming together at some point in time.

  • Eric M. Loughmiller - CFO and EVP

  • Takeya, I think we've got time for one more question, if anybody's in the queue. And then we should be done.

  • Operator

  • (Operator Instructions) And I'm showing no further questions in queue at this time. I would like to turn the conference back over to Jim Hallett, CEO, for closing remarks.

  • James P. Hallett - Chairman and CEO

  • Okay. Thank you, Takeya, and I want to thank everybody for being on the call today and certainly want to thank you for your continued interest and your investment in our company. You've heard me talk about the second quarter. And hopefully, I've been able to share with you how pleased I am with the quarter, how pleased I am with the performance, but I can tell you that I'm done talking about the second quarter. As we say in Canada, that's like last year's snow now. So we're moving on to the balance of the year. I'm really excited about where we're at. I'm excited about how we're positioned. I'm excited about what I see coming forward here in the balance of the year, the visibility we have, the volumes that we know are coming, the opportunities that exist within the business. And as we spoke often today about our investments in data and digital and really driving our strategy, I think we have a real opportunity here to really deliver some good results and, hopefully, have a very strong finish to the year.

  • So with that, we'll sign off, and we'll look forward to talking to you next quarter end. Thank you very much for being on our call.

  • Operator

  • Ladies and gentlemen, thank you for your participation in today's conference. This does conclude the program. You may now disconnect. Everyone, have a great day.