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Operator
Good morning and welcome to the Interpublic Group fourth-quarter and full-year 2014 earnings conference call.
(Operator Instructions)
Today's conference is being recorded. If you have any objections you may disconnect at this time. I would now like to introduce Mr Jerry Leshne, Senior Vice President of Investor Relations. Sir, you may begin.
- SVP of IR
Good morning, thank you for joining us. We have posted our earnings release and our slide presentation on our website www.interpublic.com and will refer to both in the course of this call. This morning we are joined by Michael Roth and Frank Mergenthaler. We will begin with prepared remarks to be followed by Q&A. We plan to conclude before market open at 9.30 AM, Eastern.
During this call we will refer to forward-looking statements about our Company. These are subject to the uncertainties and the cautionary statement that are included in our earnings release and the slide presentation, and are further detailed in our 10-K and other filings with the SEC. We will also refer to certain non-GAAP measures.
We believe that these measures provide useful, supplemental data that, while not a substitute for GAAP measures, allow for greater transparency in the review of our financial and operational performance. At this point it is my pleasure to turn things over to Michael Roth.
- Chairman & CEO
Thank you, Jerry, and thank you all for joining us this morning as we review our results for the fourth quarter in 2014. As usual I'll start out by covering the highlights of our performance. Frank will then provide additional detail, and I'll conclude with an update on our agencies to be followed by our Q&A.
We are very pleased to report strong performance for both the fourth quarter and full year. Among the financial highlights, organic revenue growth was 4.8% in the quarter, which brought our organic growth to 5.5% for the full year. Operating margin in the quarter was 19.6% and, for the full year, increased 120 basis points to 10.5%. As a result, operating profit increased 12% in Q4 and grew 20% for the full year.
Fourth-quarter earnings per share were $0.73 and was $0.57 adjusted for net tax benefit in the quarter. Full-year earnings per share were $1.12 and with $0.98 as adjusted for discreet items that Frank will cover in detail. That represents an increase of 26% from comparable 2013 earnings of $0.78 per share.
It's clear from these very positive results that our people outperformed the financial targets we set for 2014. Our colleagues can take pride in this accomplishment. We thank them, and all the talent dedicated, and for the great work that they do every day on behalf of our clients. Turning to more color on the fourth quarter, revenue growth was 4%, which consisted of a 4.8% organic increase and another 1.5% due to acquisitions, while currency was a negative 2.3%.
We grew in all our major markets with the exception of Continental Europe. The US, China, India and Brazil were important markets in which we saw a notable strong performance. US organic growth was 3.4%. Excluding a decrease in pass-through revenues that is offset with lower expenses, US organic growth was very strong at 5% in the quarter.
Organic growth was 5.4% in the UK and double digits in AsiaPac, LatAm and our other markets group. Continental Europe decreased 4.1% organically in the quarter. Our growth reflects contributions from all major disciplines, including advertising, public relations, and media. We had especially strong performance from the digital services we have, embedded across the portfolio.
This strategy of nurturing native, digital expertise and capabilities within all our units is something we've been working at for some time and which differentiates us from some of our peers. In terms of the specific agencies contributing to our Q4 performance, a wide range of the portfolio was represented. That list was led by McCann, FCB, Lowe and Partners, Mediabrands, HUGE, R/GA, Weber Shandwick, Golin, Octagon and FutureBrand.
The top performing client sectors in Q4 were health care, food and beverage and retail. Another highlight of the quarter was that we continued to build on our new business record for the year. We were pleased to add important assignments from Sprint, Grupo Bimbo, Sherwin Williams, and Reckitt Benckiser, among others. As a result, our net new business was positive in the quarter and for the full year.
Turning to operating expenses and margin, underneath total revenue growth of 4% in the quarter, total operating expenses increased 2.1%, excluding last year's fourth-quarter charge for restructuring. The result was Q4 operating margin expansion of 150 basis points. Full-year operating margin was 10.5%, an increase of 120 basis points, reflecting leverage on both our base payroll and on O&G expenses.
In Q4 we repurchased 7 million shares using $127 million. For the full year, we utilized $275 million for the repurchase of 15 million shares, and our average share count eligible for dilution decreased 4% compared to 2013. Since initiating our return of capital programs in 2011, we've returned a total of $2 billion to shareholders, through a combination of dividends and share repurchase. Over this period of time, we've reduced our outstanding shares by 25%.
We are, additionally, pleased to announce this morning that the actions of our board, raising our quarterly dividend by 26% to $0.12 per share and authorizing an additional $300 million for share repurchase. With $144 million remaining on our existing authorization as of year end, this brings us to a total of $444 million authorized for share repurchase. In sum, the competitiveness of our agencies and the high quality of our offerings continue to drive strong performance.
The accomplishments of our agencies and our talent are also being increasingly recognized and awarded by our industry. As we entered 2015, you can see in our report today that the overall tone of business remains solid in most markets around the world, including the US, the UK, and several of the large -- larger, high-growth markets.
The dynamic shifts we are witnessing in the media landscape also represent an opportunity for us and our industry. Given these factors and the strength of our offerings, we believe we'll continue to see solid organic growth. There are two key factors that temper our outlook compared to last year, and therefore need to be called out.
First, there's the volatile currency environment and its possible negative effect on client spending plans. Second, we have to consider those markets with continued macro headwinds, notably Europe. In light of this environment, for 2015, we're targeting 3% to 4% organic growth. Our acquisitions to date should add another 50 basis points to our growth, and the currency impact to our top line, as well as to our operating expenses at current FX rates, is expected to be approximately negative 4% for the year.
In line with this growth target and in order to build on the strong progress we made during 2014 in improving profitability, our 2015 target is 80 to 100 basis points of operating margin expansion. As in the past, as the year unfolds and we get more clarity around the macro issues that are creating uncertainty, we will review our perspective and report back to you during our regular calls.
We will, of course, continue to focus on the execution of our strategy, which is built on world-class creativity and digital expertise, strength in emerging markets and our increased focus and success in delivering customized, integrated solutions combined, as always, with discipline on cost. At this stage I'll turn things over to Frank for additional detail on our results.
- EVP & CFO
Good morning. As a reminder I will be referring to the slide presentation that accompanies our webcast. On slide 2 you'll see our results. Fourth-quarter organic growth was 4.8%. US organic growth was 3.4%. International growth was 6.4% with growth in all regions except Continental Europe.
Q4 operating profit was $433 million, compared with $385 million a year ago before last year's restructuring charge. Operating profit increased 20% for the full year. Full-year operating margin was 10.5%, an improvement of 120 basis points from a year ago.
For the quarter, diluted earnings per share were $0.73, and $0.50 per share excluding certain discrete tax items. For the full year, diluted EPS was $1.12 per share and $0.98 per share, excluding both the positive $0.16 per share impact of the Q4 tax items and the negative $0.02 per share impact of our charge in the second quarter for the early redemption of our 6.25% notes. This is an increase of 26% from 2013 earnings per share of $0.78. We used $275 million for share repurchase during the year.
Our board this morning, once again, significantly increased our common share dividend to $0.12 per share quarterly and added $300 million to our share repurchase authorization. Turning to slide 3 you'll see our P&L for the quarter. I'll cover revenue and operating expenses in detail on the slides that follow as well as a couple of slides to clarify non-operating adjustments.
Turning to revenue on slide 4, fourth-quarter revenue was $2.21 billion, an increase of 4%. Compared to Q4 2013, the impact of the change and exchange rates was a negative 230 basis points, while net acquisitions added 150 basis points. Resulting organic revenue increase was 4.8%. With the US dollar continuing to strengthen against most currencies, it's worth pointing out that revenues and expenses of our businesses are very well matched in functional terms.
For the full year, revenue growth of 5.8% consisted of 5.5% organic growth and 130 basis points from net acquisitions, while currency was a negative 1%. It's worth noting that our pass-through revenue decreased approximately $30 million compared to 2013, which is offset by $30 million decrease in our O&G expense. As you can see on the bottom half of this slide, growth in the fourth quarter was mainly at our integrated agency network segment, which had 5.7% organic growth.
The decrease in pass-through revenue weighed on reported growth at CMG, which grew 3.2% organically excluding that effect, led by public relations and high, single-digit growth in sports marketing. On the right hand side of the slide, you'll see that both segments had very good growth rates for the full year, with 5.5% organic growth at IAN and 5.8% organic growth at CMG. Moving on to slide 5, revenue by region, in the US, Q4 organic growth was 3.4% on top of 6.9% a year ago.
Organic growth was approximately 5% excluding the impact of lower pass-through revenues, which, again are offset with lower expenses. We had strong domestic fourth-quarter performance at our three global-integrated networks, McCann, FCB and Lowe, as well as at HUGE and Mediabrands. Health care continued to be a leading client growth sector, followed by food and beverage. For the full year, US organic growth was 4.7% and 5.8% excluding the impact of pass-throughs, with increases across all major disciplines in nearly all agencies.
Leading client sectors were, once again, health care and food and beverage, as well as auto and transportation, and financial services. Turning to the international markets, the UK grew 5.4% organically in Q4 and 10.6% for the full year. We had contributions from all of our agencies.
Total revenue growth in the UK was 21%, which includes organic, plus 5% from our acquisitions, such as FCB Inferno and Profero, and another 5% attributable to the strength of the pound during the year. In Continental Europe, the environment continued to be challenging. Our organic decrease in the quarter was 4.1% and included decreases in Germany, France and Italy. For the full year, revenue decreased 1.3% on an organic basis slightly lower than the assumptions we factored into our planning as we entered 2014.
Including our acquisitions, revenue in the region increased 1.2%, excluding currency. In AsiaPac, our largest international region, organic revenue growth was 12.8% in Q4. That was driven by double-digit increases in Australia, India and Singapore as well as strong results from China. Mediabrands, public relations, McCann and R/GA led our growth, and these same agencies led our 8% organic growth in the region for the full year.
For the year, we had double-digit growth in Australia, China, Singapore and Korea, with more modest increases in India. In LatAm, we increased 11% organically in the quarter with double-digit growth in Brazil and Argentina. We had growth across all of our agencies, including our marketing-services offerings, our digital specialists, McCann, FCB, and our media business.
Full-year growth was strong at 10.8% on top of 10% a year ago. In our other-markets group, which is made up of Canada, the Middle East and Africa, organic growth was 11.7% in the quarter, driven by organic increases in the Middle East and South Africa. On slide 6, we chart the longer view of our organic revenue change on a trailing 12-month basis. The most recent data point is 5.5% corresponding to calendar year 2014. Moving on to slide 7, our operating expenses.
In the fourth quarter, total operating expenses increased 2.1% compared to 4% revenue growth. For the full year, operating expenses increased 4.4% compared to total revenue growth of 5.8%. Our ratio of salaries and related expenses to revenue, for the full year, was 64% compared to 63.8% in the prior year. It's important to point out that the decrease in pass-through revenue, which is offset dollar for dollar in O&G expense, results in some deleveraging in SRS and some leveraging of our O&G while resulting in no impact to operating profit.
For the full year, our ratio of base-payroll benefits and tax expense to revenue was 52.6% compared with 52.9% a year ago, which is an improvement of 30 basis points, and improved 50 basis points, excluding the change in pass-through revenue. Expense for temporary labor was 3.8% of revenue for the full year in 2014 compared to 3.6% a year ago. Severance expense was 0.9% of revenue in 2014 compared with 1.1% in the prior year.
Incentive expense was 3.5% of revenue for the full year in 2014 reflecting higher, performance-based accruals compared to a year ago due to this year's strong performance. Our other salaries and related categories was 3.2% of revenue, which is the same level as the prior year. At year end, our total head count was approximately 47,400, an increase of 4.4%, which is made up of 2% from acquisitions and 2.4% from organic hiring.
The increases were in higher growth areas of the portfolio which, last year, included McCann, public relations, and digital, as well as growth regions of the world and in support of a number of major new business wins. Turning to ops and general expenses on the lower half of the slide, O&G expense was 23% of Q4 revenue compared with 25.3% in Q4 2013.
For the full year, compared to our revenue growth of 5.8%, total O&G expense increased only 50 basis points. We had leverage across all of our O&G categories. For the full year, we had 40 basis points of leverage on occupancy expense, 20 basis points on telecom, office supplies and travel, and 20 basis points on professional fees.
In addition, we had 50 basis points of leverage in our category of all other O&G expense, as pass-through expenses decreased from a year ago along with related revenues. These expenses are mainly in our events and direct marketing disciplines. On slide 8, we show our operating-margin history on a trailing 12-month basis. As the chart reflects, with the most recent data point at 10.5%, we have come a long way.
While pleased to achieve double-digit operating margin, we know there is still much work to be done. We, therefore, remain highly focused on attaining our goal of competitive 13% operating margins. Slide 9 for clarity on our year-end comparison, we have provided more detail on below the line adjustments in the quarter.
This is the impact of our net tax benefits this year along with the impact of the charge we took in Q4 2013. This year we had a net reversal of valuation allowances for deferred tax assets in Europe. The net amount was $68 million, which is a positive to reported earnings in the quarter and the year. There were two primary drivers, both of which were non-cash items.
We reversed a previously established valuation allowance of $125 million, due to our business-tax planning actions. That benefit was partially offset by the establishment of a $57 million tax valuation allowance in other European markets, due to our operating history. The EPS benefit was $0.16 per share in the fourth quarter.
Excluding these discrete items in the fourth quarter, as you can see on the slide, our effective Q4 tax rate was 37.1% compared to 30.1% in Q4 13. Slide 10 addresses the full-year comparison. This picks up the impact of our second-quarter charge for debt redemption, as well as Q4 items. As you can see, adjusted for those items, our effective tax rate for the year was 39.4%, which is in line with our indications earlier this year.
In 2013, the full year includes a charge for debt redemption. Our comparable 2013 adjusted tax rate was 36.2%. In sum, the adjusted EPS comparison was $0.98 per share this year and $0.78 per share in 2013. And while there was clearly volatility around our effective tax rate, it's worth noting that our cash tax rate was, again, significantly lower.
These adjustments also makes clear the impact of our share repurchase, with average diluted shares outstanding decreasing 4% from a year ago to $425 million. Turning to the current portion of our balance sheet on slide 11, we ended the year with $1.67 billion of cash in short-term marketable securities, which compared with $1.64 billion a year ago. We returned more than $430 million to shareholders during the year, through share repurchases and common stock dividends.
On slide 12, we turn to cash flow. Cash from operations in Q4 was $1.05 billion, compared with $1.02 billion a year ago. The comparison includes a seasonally strong, contribution-working capital. Our business tends to generate significant cash and working capital in the fourth quarter and uses cash from working capital in the first quarter.
For the full year, cash from operations was $670 million, compared with $593 million in 2013. Investing activities in Q4 used $59 million mainly for capital expenditures. For the full year, CapEx was $149 million, while net cash used in acquisition was $68 million. Our M&A pipeline continues to be strong. While timing can shift between periods, we continue to target $150 million to $200 million annually.
Financing activities used $169 million in Q4, mainly $127 million for the repurchase of our common stock and $39 million in common stock dividends. For the full year, our financing activities used $344 million. That reflects $275 million to repurchase common stock and $159 million for dividends in our common shares, as well as lower bank borrowings.
Additionally, we issued new debt that was partially offset by debt redemption. In 2014, our net increase in cash and marketable securities for the full year was $25 million. On slide 13, we show our debt decreasing from $2.35 billion in 2007 to $1.73 billion at the end of 2014. In the second quarter of 2014, we issued $500 million of new 10-year notes at 4.2% and redeemed our 6.25%, $350 million notes.
Slide 14 shows the total of our average, basic, plus-diluted shares over the last few years. And at the far right, shows the total as of year-end 2014. This has been an area of strong progress for us, with our average total shares decreasing approximately 25%, between 2010 and 2014. Our starting position for 2014 is $418 million on the right.
In summary, on slide 15, we are pleased with our performance in the quarter and the year. Our team's executed very well with respect to supporting strong revenue growth while maintaining expense discipline, and our balance sheet continues to be a source of value-creation, as evident in the key actions taken by our board today. That leaves us well positioned entering 2015. With that, I'll turn it back to Michael.
- Chairman & CEO
Thank you, Frank. As you can see from our results, 2014 was a very successful year in which we saw significant accomplishments in terms of performance in the marketplace and our financial results. We further strengthened our capital structure and built on our capital-return programs while continuing to enhance the competitiveness of our offerings, with particular emphasis on digital and creative talent and capabilities.
Importantly, we also expanded operating margin by 120 basis points. Highlights of our performance included solid progress at both McCann and FCB, further market-share growth at our best-in-class PR and sports, marketing agencies within CMG and strong financial performance from our media operations. We also continue to see dynamic growth from our digital-specialist agencies and within the embedded digital capabilities across the portfolio.
We posted strong performance in emerging international markets, particularly in Asia and Latin America, on top of outstanding growth in recent years. The competitiveness of our agencies was reflected in a very strong, new business performance for the year.
I believe it's fair to say that the quality of our offerings is at its highest level in at least a decade. During 2014, this was evident in the recognition we received across the portfolio in the form of awards from industry press, as well as our performance in the most important creative and effectiveness competitions in every marketing discipline. We once again excelled in Cannes, where McCann kept up its strong momentum.
FCB posted its best ever performance, and Lowe also showed well. We also performed strongly at [ethy] awards shows around the world. More recently, IPG agencies enjoyed the strongest showing of any holding company in the prestigious A-list by advertising age. R/GA was the number one ranked agency in 2014, and it became the first digital agency to ever top the A-list.
Deutsch and Weber Shandwick were also named among the industry's top four agencies, in terms of innovation, quality of work and success with clients and in new business. HUGE and Mullen were cited on the list of agency standouts, just outside the top 10, as was Lowe India among international shops, and Harris Diamond, the CEO of McCann, was named advertising executive of the year.
Across the range of our agencies we're seeing good progress in terms of talent and the quality of work product. 2014 was a strong year for McCann which saw a range of client wins, including additional fourth-quarter assignments from Reckitt Benckiser, State Street Global Advisers and an integrated win on Oppenheimer Funds led by MRM. This came on the heels of integrated McCann wins on Choice Hotels, also with MRM, and Office Depot, working closely with UM.
FCB continues to improve performance, attract new talent, and grow in standing with clients such as Nestle, which awarded them new assignments from their Waters and Health and Wellness divisions, as well as Bacardi in China. The recent Michelob Ultra win was evidence of increased vitality in the flagship Chicago office. FCB Healthcare continues to shine and will continue to receive our support to build on their success.
At Lowe, we're pleased with the integration of Profero and with fourth-quarter wins of Remy Martin and the CFA Institute, to build on the additions of Lenovo and [ciat] early in 2014. We continue to look for ways to bolster the agency's presence in the US, which is fundamental to sourcing large multinationals for the global network. The agency's capability as a creative power-house with expertise in emerging markets remain evident in the very strong relationship it continues to enjoy with Unilever.
Progress continued at CMG, led by the outstanding team at Weber Shandwick. The evolution of that agency into a digital and strategic leader across all disciplines has been remarkable. Golin is following suit, and the performance of Octagon reflects the shifts they are making to transform the passion points of sports and entertainment into powerful drivers of consumer engagement.
The integration of Genuine, a leading digital shop, acquired at mid-year into Jack Morton, is going well, and we should see the benefits of that agency's capabilities going forward. Mediabrands posted strong financial results in the quarter and continued to deliver on full-range, leading-edge, traditional and digital capabilities, such as Cadreon, AMP, Reprise and [ansebal], as well as strong specialist assets such as Orion holdings, ID Media and out-of-home offering, Rapport. Fourth-quarter wins included True Value at UM and Bose at Initiative.
At a time of such dynamic change in terms of technology and media channels, the focus on the growth of programmatic platforms is understandable, yet we should not lose sight of the fact that what we ultimately provide to marketers is a consultative service and insights. So the key will continue to be our impartiality and our ability to apply consumer data to our client's realtime business challenges, so as to maximize the impact of their investments.
I've covered off the success we are seeing at R/GA and MRM. HUGE also had a very strong year and has established itself as one of the country's most innovative, digital agencies. A full range of digital capabilities is also what sets apart Mullen and Deutsch, particularly in their LA office. With the Martin Agency and Hill Holliday, this gives us a strong portfolio of integrated agencies that are thriving and could win business on their own, as well as take part in our customized multi-agency client solutions.
This focus on delivering open-architecture solutions that integrate the best of our talent across the organization by means of customized client teams was once again a contributor to our results. We won the largest consolidation in the industry during 2014 when we prevailed in the hotly contested Microsoft review.
We also won a consolidation with one of Latin America's most important companies when we bested a number of our key competitors in the [Greek] Grupo Bimbo pitch in Mexico. We saw many additional multi-agency opportunities come into the group, domestically and internationally, and we continue to improve our delivery of custom, integrated solutions on a number of existing multinational clients.
Overall, our performance in 2014 is the result of a series of long-term strategic decisions which we backed with significant investments over time. Talent acquisition and development, particularly in creative and strategic roles, as well as building digital expertise in all our agencies, have been key drivers in the strong, organic-revenue performance we're seeing across the group.
We've also continued to invest behind our strength in the US and in major emerging markets where we have strong and growing presence. During 2014, we saw further progress across a range of areas related to financial management of our Company. First and foremost, significant improvements in profitability put us on track to achieving our goal of 13% operating margin.
Our return of capital programs continue to positively impact results, and we crossed the $2 billion threshold in terms of total return to shareholders since 2011. We remain fully committed to further improving margins and building on our robust capital-return programs. The latter is evident by our Board's actions today, which further increased our dividend by 26% and provided for a current authorization in excess of $440 million for share repurchase.
We're well positioned as we go into 2015. The value proposition of our portfolio of offerings is highly relevant in today's dynamic and complex, consumer-media landscape. Despite a range of geopolitical and macroeconomic conditions around the world, the general tone of the business remains solid.
We are therefore targeting the 3% to 4% organic growth for the year, an improvement in operating margin between 80 and 100 basis points. Coupled with strong capital returns, we are confident that achieving these targets will allow us to build on a strong track record of enhancing shareholder value. We thank you for your time and continued support, and we look forward to updating you on our progress on the next call. At this point I'll open it up to questions.
Operator
Thank you.
(Operator Instructions)
We have our first question from Alexia Quadrani from JPMC. Your line is now open.
- Analyst
Just a couple questions. First with such impressive performance in 2014, which sounds like great contribution from just about all your major agencies, beyond more of the same, what's the incremental lever that will help you drive your margin target for 2015? What assumptions for continental Europe underlie that target you gave?
- Chairman & CEO
Our assumptions for continental Europe continues to be we're not expecting a big recovery in continental Europe. The fact that we were down in 2014 was a little bit below our plan. With the uncertainty out there it's not wise of us to count on a big recovery there. So what -- we are refreshing our talent. We've made some changes in personnel in continental Europe.
We did some acquisitions, certainly, with Inferno and Profero and a couple of smaller acquisitions, and we continue to look to bolster our competitiveness there. But we're basically keeping our eye on there without making any big bets in terms of a strong recovery in terms of our forecast for the rest of the year. Our leverage in terms of improving our margin continues to be focusing on our people, our creative products, our competitive offerings, and obviously converting that revenue into 30% target that we always said.
It was nice to see in 2014. We converted it to 30% ratio. So when you look at our assumptions in terms of 3% to 4%, that's how we come to the 80 to 100 basis point margin improvement for 2015.
We're coming into the year 2015 with some tail winds, because we were net new business positive in 2014, and of course, Alexia, I know you're going to ask how are we doing so far, and for 2015 we continue to be net new business positive. In terms of those tail winds, I think you'll see the effect of those more in the first half of the year and in the second half of the year we'll see some cycling down absent any new business wins in the meantime.
I think it's more focusing on our costs. We've instituted a number of additional programs to make sure that our SRS ratios don't get out of line. Clearly that's where we see the biggest leverage. We did see an improvement in base benefits as Frank outlined in his discussion.
We did have to -- we had a good performance so therefore incentives were up a bit, and that accounted for some of the higher number on the SRS ratio, but we continue to be very careful in terms of how we add head count, and we're gaining efficiencies, where, for example, at McCann we had Kraft and we're using production facilities with great efficiency on a worldwide base. These lend to greater margins for us and bring in those dollars, we keep them in house as opposed to going out, and we see a lot of that happening in our other agencies as well.
- Analyst
And Michael, just a follow-up if I can.
You have a lot of insight having gone through the budgeting process, or at least a large part of it for 2015 recently. Any further color you can provide us in terms of what the clients are saying in terms of spending outlook, in terms of maybe allocation of spending for 2015, anything incrementally different for 2014 and maybe just an overall budget.
- Chairman & CEO
Our budgets are from a bottoms up perspective. We look at existing AOR contracts. As the year progresses and as our clients begin to feel more comfortable, that's when we start seeing some incremental spend, which frankly helps us in terms of higher margin business. The tone is solid. Is there concern, of course there is.
We're in a global business right now, and there are effects of currency which affects our -- potentially affects our business. That's why we tempered some of our assumptions going into 2015. It's not the translation effect on our P&L that we tempered because we're matched from a revenue and expense point of view.
It's the tone of the effect of these currencies on our clients and their spending and how that potentially converts to our business. But the tone of the business is solid. Our clients are working with us in terms of our plans for the year. They're spending money. Some of the money is coming -- I know one of the questions is always how much of it is in TV versus digital.
We're seeing a tremendous focus on allocating media dollars and where it should go, and our offerings and media brands are tuned into doing exactly that. The use of Cadreon, the use of our tools and planning techniques in realtime: we continue to invest in those because clients want to know whether it should be digital, whether it should be TV, how it should be allocated and can they change it quickly?
So we're working very closely with our clients, and of course programmatic and automation are part of that. I think the questions of whether it's digital versus TV, I think we've seen certainly an impact on TV. If you just look at the results of the media owners in 2014 and the challenges they face in 2015, and our job continues to be to help our clients navigate through that. So we have the tools.
We have the talent. Our clients are talking to us. They're not pulling back per se. The issue is how much more are they going to spend, and the pressure is on us to be efficient and for us to be responsive in terms of moving the needle.
And that's what we're here to do. We feel good about our forecast, and I think it's a realistic assumption for us to use going into 2015.
- Analyst
Thank you very much.
- Chairman & CEO
Thank you.
Operator
And our next question comes from John Janedis from Jefferies. Your line is now open.
- Chairman & CEO
Hi, John.
- Analyst
Hi, thank you, maybe Michael a bit of a follow up to your comment earlier. You've talked over years about the O&G and the SRS line. I know there are a lot of puts and takes here, but is this the year where more of the margin leverage comes from the SRS line, or should we start thinking about the expense buckets in aggregate rather than the 60% SRS target you have out there?
- Chairman & CEO
One of the reasons we called out the effect on O&G is because of pass through. I know there's a whole dialogue going on on pass through and gross and so on, but putting that aside, our biggest bucket is SRS improvement. So Frank and the entire financial organization of all our units are focusing on those SRS ratios.
Now the good news is as we develop new business, we ramp up, and that causes us to throw those ratios a little bit out of track, and frankly, that's not a bad thing to happen, okay. If we're investing with new business, you know, it's not atypical for us when we win a new business to have to ramp up and add 50 to 100 people in terms of staffing, and that staffing usually comes ahead of revenue.
So there's timing issues in there. But the fundamental basic benefits, if you will, and tax, we saw a 50-basis point improvement in 2014, and for 2015 we're going to continue to be very careful with that, and yes, the answer is ultimately we have to get those SRS numbers down, and that's where our focus is going to be, John.
- Analyst
Okay. Thanks Michael and maybe just a follow up on your -- to Alexia's question. To what extent is there an opportunity to further reduce cost or consolidate agencies if the business doesn't pick up?
- Chairman & CEO
We're always looking at that. We always look at double doors. I think, you know, what they say, the low hanging fruit in terms of our expenses, we took that big charge, and I'm pleased to report as Frank indicated, we realize the benefits that we said we were going to have as a result of the restructuring charge that we took, and, we monitor that all the time.
In terms of consolations, yes, there are possibilities for that. We're looking for efficiencies. But we have three global networks that are very competitive and you add on top of that our marketing disciplines and media businesses and so on, and we're very well positioned.
If there is a recovery in Europe, I think we will participate. Some of our pullback in Europe, again, was client specific. You know, 11% of our business is in continental Europe. That's good and bad depending on how you look at it.
And so as a result, if one or two clients pulled back, it has a bigger impact on our results, and we saw that in 2014, which is frankly one of the reasons we missed a little bit in terms of our planning process. But we're well positioned. We continue to invest in continental Europe in terms of talent, and that's where we have to, and we're looking for good organic growth as the recovery comes back.
But we're monitoring it, and we will be looking at efficiencies, whether it be combining agencies -- not agencies but combining some local situations, we are always looking at that.
- Analyst
Thanks a lot.
- Chairman & CEO
Thank you, John.
Operator
Our next question comes from David Bank of RBC Capital Markets. Your line is now open.
- Analyst
Okay. Thanks very much.
Michael, in your closing comments you made some reference to the importance that you felt of independence in the programmatic world. You're pursuing programmatic, but on an agency basis, as opposed to a principle. What -- how has that resonated with clients?
Have you sort of gotten feedback with respect to the way you are handling that business as opposed to your peers? And how do you think about the way it impacts you on a relative basis from a market's perspective in terms of add grow -- in terms of organic growth and margin, right? How does it fit into where you view yourselves in a landscape there?
Thanks very much.
- Chairman & CEO
Thanks, Dave. Obviously we can spend hours on this. Look, and as we have. Look, we continue to believe that our model of agnostic advice in terms of where clients should be putting their money is the proper model. Okay?
I think there's no question that some of our competitors as you elude to, would take inventory position on the digital assets, and they're using right hand and left hand, and I think as this rolls out, clients are going to see the profits that are being made from inventory owned. Then we feel that's inconsistent with our model of being independent in terms of how we allocate media dollars on behalf of our clients.
Now, have we seen -- do clients tell us that they prefer our model? Obviously, yes. If you look at our performance, we had great performance in Mediabrands, and that -- that whole model isn't lost on our clients. I mean the reason they're our clients among other things is exactly that, that they view us as being their partner in terms of advising where they put their money.
I've said this before, and I continue to say it. If, as this rolls out, if in the marketplace it is not viewed as we view it, then obviously we're going to re-look at how we do this. We do do it on the part of Orion and the Barter Business where it's disclosed up front and we're seeing very nice margins on it.
But right now our model is consistent, and yes, I think larger multinational clients, one of the reasons they bring some of this programmatic in house is because they don't trust our Business, not ours per se -- I'm speaking generically -- in terms of the transparency that goes into this pricing in this black box they're dealing with. And I think the fact that there's inventory owned being sold doesn't help. I know they can disclose it, and I know they argue that they're buying more efficiently and so on, but in terms of pricing, we don't see that. We're being -- we don't do it, and we're very competitive on the pricing side of the business.
So we believe our role is to be agnostic, and that's -- and we do think our clients choose us, and that's why we stick to this model, and frankly, when I was a client, I would look at it the same way. I find it difficult to think that the wall that they claim they put up and the large margins that some of them claim they're getting on that isn't at the cost of advice that I'm getting on the buying side. So that's my personal view on it.
We continue to look at it. It's a reasonable question. By the way, you're seeing a big -- I might as well do this. You're seeing a big ramp up in terms of the organic growth and potentially some margin on this. As you cycle through that, that advantage isn't going to be there on reported numbers right?
And I do think the margin on that business is going to shrink, because clients are just going to want greater transparency on it, and that's where the margin impact will come down.
- Analyst
On average, do you think it's a higher margin business than the core media buying business, or is it -- like on average, right, is it a higher margin business or not?
- Chairman & CEO
I don't think so. I think -- I think some players, again, it's on a buyer by basis, right, but I think frankly if you look at one of our competitors who just recently announced, I think they were alluding to not as big margins on it as everyone thinks, whereas one of our other competitors, clearly, they're making a lot of money on it so -- which goes to the issue of where's the transparency? I would say on average it's certainly margin accretive-- but I think over time it becomes less.
- Analyst
Thanks very much.
- Chairman & CEO
Thank you, David.
- Analyst
Nice way to end the year.
- Chairman & CEO
Thank you.
- EVP & CFO
Thanks.
Operator
Thank you and our next question comes from Brian Wieser from Pivotal Research. Your line is now open.
- Analyst
Good morning, thanks for taking the questions. Can you talk about the current state of client pricing pressures and more specifically the degree to which you think marketers are trying to get like for like services for lower prices, and then you make it up by selling additional services? Or alternately do you feel like there's situation where is you have pricing power for your services?
- Chairman & CEO
Yes, it's always -- yes, clients want more for less. Take that as a given.
- Analyst
All right. Done.
- Chairman & CEO
In 2014 it was true. It's going to be true in 2015.
Yes, as we pick up clients and as we add more services, typically the additional services carry with it a greater margin. That's the nature of our business, which is why as you know, Brian, when we pick up new clients, margins on new clients in the early years aren't quite where they are as they mature as we go forward.
And that's the business model. We bring in other services, and we add value, but none of the services that we bring to the table are clients willing to pay extraordinary margins on. So the burden is on us to show the value add, so when we bring in the extra services it's all with a view towards moving the needle and how we enhance their margin, and frankly, at the same time it helps us.
I think that pressure is there. It will continue to be there. It will be on the media side just evidenced by, as you note in your write-ups, the big client reviews typically are occurring on the media side of the business, because they continue to believe there's pricing advantages by putting that stuff up for bids and review, and it's incumbent upon us to be able to buy appropriately, give advice, couple it with proper planning and be efficient in how we operate our own businesses. And so that's never going away.
- Analyst
Thanks for that.
And just maybe relatedly I was wondering if you could just talk a little bit more about trends impacting working capital. I know it was negative for you this year, not over the course of the whole year. Not pronounced or anything, but it was interesting that two of your larger peers had negative working capital for the first time in five years.
So I was just wondering, you may have a broader sense of what's been going on, because it has been the positive contributor for you for the last several years that it has been for some of the others. Do you get a sense that payment turns are getting tighter, or is there something else at an industry level that has been happening? Just thoughts on that.
- Chairman & CEO
I'll let Frank add to it, but seems part of it has to do with the mix between media and traditional advertising and that affects our working capital, but I'll let Frank talk about it.
- EVP & CFO
On the term question, probably two years ago there was more pressure than there is now. I think that settled in because the industry held the line. We're not a bank, and the key driver working capital is around media primarily and where media billings are flowing.
So you can have flat revenue, but if you're seeing shifts out of certain markets where there is a working capital advantage, that could adversely impact your working capital. But there's nothing structural in our model that's changing.
- Chairman & CEO
And it's typical in the fourth quarter we see positive and we see the first quarter as you know it flows out. So we had -- I think we had a good year. I think it was a typical year for us in how we came in and went out. And as Frank said it has to do with the mix between media and traditional.
- Analyst
Got it. Thank you very much.
- Chairman & CEO
Thank you, Brian.
Operator
Thank you, and our next question comes from Craig Huber from Huber Research Partners. your line is now open.
- Analyst
Housekeeping question, first maybe I missed this. For currency, what are you budgeting the currency impact on total revenues for the first quarter and for the full year? That's my first question.
- EVP & CFO
For the full year, Brian, it's 4%. And we're not going to quote the first quarter.
- Analyst
4% for the whole - across the portfolio? Okay.
- Chairman & CEO
Right, and that's using existing rates. Obviously, as that changes we'll have to adjust.
- Analyst
Okay. And then my second question, I haven't asked you this question in quite a while. You're well aware of this.
In the first quarter every year for the last ten-plus years dating back before you were even at the Company, you always lose money on the operating profit line and obviously on the EPS line which obviously has a major drag on the full year operating profit margins for the Company, and I'm just wondering, it seems like it's a really good opportunity for you to, get -- improve this in the first quarter in particular. I'm just wondering is there much more you can do here on the cost front to make it more variable in the first quarter to enhance that margin dramatically and or shift revenues -- or shift more revenues.
- EVP & CFO
It's not a cost issue Brian. It's more of the seasonality of our revenue. Our folks are working on client in the quarter. Client contracts are being negotiated and resolved. We've got just a natural deferral of certain revenues in the first quarter. That's our revenue recognition policy that we're not going to change.
- Chairman & CEO
And by the way, our staffing needs are not done --. Our agencies when they come in with their budgets and their plans, they have a staffing requirement for the year. We try to calendarize it, obviously, but as Frank says, we can't control the revenue side of it in terms of when clients because we're -- and it's crazy for us to do abnormal things to be in line, which is why we talk in terms of full year.
The quarterly variances in our business are very hard to predict. I can tell you this much, I don't know what quarter it will be, but there will be surprises quarter from quarter, but that's the nature of our Business, which is why we talk on a full-year basis.
- EVP & CFO
It's 5,000 clients in 100 countries, Craig. To normalize that is very difficult.
- Analyst
Yes I'm just asking the question, because you, obviously, talk about your goal of getting a 13% operating margin on the comps level of margins, and they generally run 150 to 200 basis points lower in the first quarter than the full year operating margin. Obviously your spread is much larger. Are you saying how you account for the revenues is significantly different, is why you end up having this loss in the first quarter? (multiple speakers)
- EVP & CFO
There's nothing structurally different in our business than [Omnicon's] -- right, so we're very comfortable that the 13% target is a reasonable target.
- Chairman & CEO
Yes, and just let me restate. I think looking at our business on a quarter-to-quarter basis is a slippery slope. Both on the positive and the negative side, and I think 2014 was a good example for us, and frankly historically it's always been that way. And I -- the question for us going into 2015 is what is the tone of our business, and as we say it's solid.
What's our focus? Our focus is on our competitive product, which is talent, creativity, digital, media all this stuff, and focusing on the cost side of the business, and we have our disciplines up and running, and we look at it on a full-year basis.
- Analyst
You're obviously trying to get your profits in the first quarter into significant profit territory in terms of the margin right over time?
- Chairman & CEO
Yes, but obviously it's good to start off the year on a strong quarter, but again, we're looking at it on a full-year basis.
- Analyst
Right. Okay. Thank you.
- Chairman & CEO
Thank you, Craig.
Operator
Thank you. And our next question comes from Barry Lucas of by Gabelli and Company. Your line is now open.
- Chairman & CEO
Hi, Barry.
- Analyst
Thanks and good morning. Two quickies.
Michael, you alluded to some possible client concerns maybe holding back a little spend because of currency fluctuations. But we have another positive dynamic on fuel prices, which certainly should help consumers in many places, so is that a bigger tail wind potentially, and have you heard anything come out of clients with regard to that more favorable trend?
- Chairman & CEO
It's all anecdotal. Intuitively it's the same as how you would look at it.
As gasoline prices fall, the consumer has more money in their pocket, discretionary spending in terms of consumer good products and things like that. Have I seen a big change in their forecast as a result of that, no, but does everyone use that as a bit of a buffer in terms of expectations on the economy, I would say the answer's yes.
And Barry, the concern we raise is of uncertainty. It's not that I can specifically point to a client and say because of currency we're cutting our spend by 10%. This is the beginning of the year. This business -- just like I was talking before with Craig, this business is -- it's a journey over the year, and all we can do is take our best shot right now in terms of bottoms up and what we overlay in terms of potential wins and god forbid losses.
But I think the tone is solid, and that's the take away I think from this call, and some clients are a little more concerned than others, and that has to do with their geographic locations. So, I don't know, it's a legitimate question. All of our competitors have raised it, and it's more of a sense of making sure we're cautious before we put numbers out there. Because we always want to make sure we at least meet or exceed the numbers we put out, Barry.
- Analyst
Thanks. One more quickly on a different topic. But you've changed the makeup of the board a little bit, constitution of the board and added a new finance committee. What do you expect to happen out of it? How do you interact with the new board members and, you know, maybe provide a little color on that.
- Chairman & CEO
Well, yes, you know, we as a governance matter we've always looked at the board. We have the tenure of our boards, and frankly we had a process going on all along in terms of replacement of some of our board members, and what you see is a reflection of that. I think we've added -- I know we've added three very capable independent board members.
The finance committee, a lot of what the finance committee is doing is what the audit committee was doing. We always look at strategic plans, capital allocation, and costs and how we target and so on. The finance committee is a typical committee, frankly, on a number of the boards that I sit on have separate finance committees.
So since our focus is on making sure we achieve our margins, the emphasis on focusing on that for the finance committee is going to be welcomed, and knowing our board, because we usually view these things as a full board, I would suspect the attendance at our finance committee will probably be made up of our entire board, so I think all it does is show our continued emphasis on getting to those margins that we put out there.
- Analyst
Great, thanks very much for the commentary, Michael.
- Chairman & CEO
Okay. Thank you, Barry.
Operator
And thank you. That was our last question. I would like to turn it back to our host for closing remarks.
- Chairman & CEO
Well, I thank you all. Obviously we're very pleased with 2014, but now we're off to 2015. So I look forward to our next call. Thank you very much.
Operator
Thank you. This now concludes today's conference. All parties may disconnect at this time. Speakers may hold for post-conference.