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Operator
Good morning, and welcome to the IAA, Inc. Third Quarter 2020 Earnings Conference Call. (Operator Instructions) Please note, today's event is being recorded.
I would now like to turn the conference over to Arif Ahmed, Vice President, Treasury. Please go ahead, sir.
Arif N. Ahmed - VP of Treasury
Good morning, everyone, and thanks for joining us today for IAA's third quarter fiscal 2020 earnings conference call. Speaking today are John Kett, Chief Executive Officer and President; and Vance Johnston, our Chief Financial Officer. After John and Vance have made their formal remarks, we will open the call to questions.
Before we begin, I would like to remind you that certain comments made during this call regarding our plans, strategies and goals and our anticipated financial performance constitute forward-looking statements and are made pursuant to and within the meaning of the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based on management's current assumptions and expectations and are subject to risks and uncertainties that could cause actual results to differ materially from such statements. Those important factors are referred to in IAA's press release issued today and in the Risk Factors section included in our annual report on Form 10-K for the year ended December 2019, filed with the SEC on March 18, 2020 -- updated in our Form Q, filed with the SEC on May 6, 2020.
The forward-looking statements made today are as of the date of this call, and IAA does not undertake any obligation to update these forward-looking statements.
Finally, the speakers will refer to certain adjusted or non-GAAP financial measures on this call. A reconciliation schedule of the non-GAAP financial measures to the most directly comparable GAAP measure is available in IAA's press release issued today. A copy of today's press release may be obtained by visiting the Investor Relations page of the website at www.iaai.com.
I will now turn over to John. John?
John W. Kett - CEO, President & Director
Thanks, Arif. Well, good morning, and thank you all for joining us on our third quarter earnings call. As we noted in our Q2 call in early August, our third quarter started off strong with continued improvement in assignment volumes and units sold, along with the continuation of the record-level revenue per unit that we had experienced in the second quarter. As the third quarter progressed, we continue to see strength across our business as both assignments and units sold continue to improve at a greater rate than we had anticipated. In fact, we exited the third quarter with assignments down only slightly from pre-COVID-19 levels.
As we also noted in our Q2 call, we thought revenue per unit strength might moderate in Q3, but that did not prove to be the case. Similar to Q2, we ended Q3 with revenue per unit near record levels. As a result of these stronger-than-anticipated trends and the benefits we are seeing for our margin expansion plan, we saw a meaningful improvement in our overall results in Q3, with 8.8% growth in organic adjusted EBITDA versus Q3 2019, even despite a decline of 4.7% in organic revenue versus last year.
As a follow-up to our discussion on the Q2 call, we continue to believe that some of the underlying drivers of higher revenue per unit can be attributed to: first, the additional revenue that's associated with the full rollout of our digital-only auction platform; second, the positive impact from new products and tools that we are now offering buyers, such as 360 View and Feature Tour as part of the Interact platform; third, the positive impact that less supply may have on bidding activity and proceeds per vehicle; and fourth, higher used car prices.
We are feeling more and more confident that the impact from moving to an enhanced digital-only auction model and the tools and information we are providing as part of the Interact platform are having a more significant and sustained impact on proceeds, revenue per unit and importantly, returns for our seller partners.
At this point, it is a bit unclear to the degree to which reductions in the supply of vehicles is impacting proceeds and revenue per unit, but we do believe that elevated used car prices is having a positive impact. The September Manheim Used Car Index was up 15.2% versus the prior year. Another notable bright spot in the quarter was the strong growth in our noninsurance business, which was primarily the result of a targeted focus from our sales force.
Now let me shift gears to review our progress against our strategic growth priorities. With regards to our margin expansion plan, following on the successful rollout of the buyer digital transformation in early April in the U.S., we accelerated the transition to online-only auctions in Canada in late July, and I'm happy to report the transition was without incident.
Similar to the U.S., we are seeing the benefits from the deployment of 360 View in both Canada and in the U.K. As for the other aspects of our margin expansion plan, we've remain on track with the timing and expected benefits from our initiatives around towing optimization, pricing optimization and branch process improvement and efficiency. I'd like to turn now to talk about our focused effort on enhancing our buyer network and their experience. As we have transitioned the business to a fully digital model, we have been focused on a continued engagement with our buyer network and remain laser-focused on further elevating the buyer-customer experience that we deliver across our platform.
We are surveying our buyers regularly with both quantitative and qualitative metrics and incorporating their feedback into our platform and service enhancements. As an example of this feedback, we recently have expanded our payment options, including, among other changes, the addition of PayPal, which provides increased purchasing power and flexibility for our buyers. While COVID-19 initially had impacted buyer attendance, we have seen steady improvement in attendance this quarter.
Domestic buyer attendance was above prior levels throughout the third quarter. And by the end of Q3, international buyer attendance also exceeded the levels of 1 year ago. In addition, at quarter end, the levels of active international buyers was up nearly 15% versus the same time last year. As we look ahead, we will continue to focus on enhancing our international buyer network, along with making further progress on our other strategic growth initiatives.
Now shifting to talk about our cat response efforts, there have been several hurricanes and tropical storms, primarily in the Southeastern U.S. over the last couple of months. We have done an excellent job of serving our provider customers during this period, and the feedback that we've received from them has been extremely positive.
In addition to taking advantage of our deep pool of towing resources as well as leveraging our NASCAR partnership, our flexible capacity model provided safe, accessible acreage and towing capacity where and when it was needed and in close proximity to the affected areas. With our customer safety and convenience in mind, we established cat yards and locations that ensured vehicles would not have to be moved far distances.
Our employees put an incredible amount of planning and dedication towards these events, and I continue to thank them for their efforts. I'm very proud of our teams and the progress we have made on our initiatives throughout 2020 despite a very uncertain macro backdrop. We're a little over a month into Q4 and continue to see positive trends. We were also mindful of the uncertainty that remains with the pandemic.
With that, I'll now turn the call over to Vance to review our financial results. Vance?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Thanks, John, and good morning, everyone. As John discussed, our third quarter results were stronger than we had anticipated as favorable industry trends drove record-level revenue per unit, and we continue to benefit from our margin expansion plan and other strategic initiatives. Before I touch on our current trends, let me first review the key financial highlights of our Q3 performance. I will focus my discussion today on our adjusted non-GAAP results and just touch on some key highlights. Please see today's press release for more details on our Q3 financial performance and our methodology when calculating non-GAAP results.
For the first quarter, consolidated revenues decreased 5.4% to $338 million from $357.3 million in the third quarter of fiscal 2019. Organic revenues, which excludes the impact of our DDI acquisition, foreign currency and a noncash revenue adjustment in the prior year, declined 4.7% to $336.9 million. For the quarter, volumes declined approximately 20.4%, primarily due to the impact of COVID-19 and fewer miles traveled. This was partially offset by higher revenue per unit, as John already reviewed. Branch inventory increased by 1.2% versus the prior year.
Looking at our geographic performance, both our U.S. and international segments have lower volumes and higher revenue per unit, with the international business actually growing slightly due to higher purchased vehicle revenue in Canada. Gross profit increased to $138.3 million from $136 million in the third quarter of fiscal 2019. Gross margin increased 280 basis points in the quarter, driven primarily by the benefits of both higher revenue per unit and the cost reductions achieved from our buyer digital transformation as well as from other cost reductions specific to COVID-19.
SG&A expenses were $34.9 million compared to $38.9 million in the prior year. Adjusted SG&A expenses were $34.5 million, a decrease of 6.8% compared to $37 million in the prior year period, driven by a reduction in discretionary spending across the organization, including items such as travel and meetings as a result of the COVID-19 pandemic. We are extremely focused on cost containment and continue to find ways to be more efficient.
Adjusted EBITDA increased by 4.7% to $103.8 million from $99.1 million in the third quarter of fiscal 2019. Excluding the impact of foreign currency, DDI and the $3.6 million noncash revenue adjustment in the prior year, organic adjusted EBITDA increased by 8.8% to $103.9 million from the third quarter of fiscal 2020. Interest expense declined by $4.2 million to $13.3 million compared to $17.5 million in the third quarter of fiscal 2019. The decline was primarily driven by lower interest rates on floating rate debt as well as a slightly lower debt balance. The interest rate on our term loan is currently 2.44%, which is over 200 basis points lower than the third quarter of last year. The effective tax rate was 25.5% versus 27.3% in the third quarter of fiscal 2019.
The lower effective tax rate in 2020 was primarily due to the benefit from certain tax optimization initiatives. Net income increased to $52.8 million from $41.8 million in the prior year. Adjusted net income increased by 17% to $55.7 million or $0.41 per diluted share compared to $47.6 million or $0.35 per diluted share in the third quarter of fiscal 2019. Adjusted net income increased more than adjusted EBITDA relative to the prior year due to the benefits of lower interest expense and a lower tax rate as well as a lower level of amortization.
Turning now to our cash flow and balance sheet. Capital expenditures for the quarter were $19.8 million compared to $18.9 million in the prior year. Capital expenditures in the quarter were at a higher rate than earlier in the year due to a catch-up in certain maintenance projects as well as incremental spending related to real estate projects.
Our balance sheet remains very strong, and we are excited as we exited the third quarter with total liquidity of over $578 million, which is over $300 million higher than our year-end level. We ended the period with a leverage ratio of 2.8x, which is down from 3.2x at the time of the spin. We remain very comfortable with our total liquidity and leverage.
During the first 9 months of 2020, we generated free cash flows of over $223 million. As we had noted in our last call, we saw a reversal of the benefits from the deferral of certain cash tax payments this quarter that we expected, but still generated positive free cash flow for the quarter due to the aforementioned improvement in operating results and EBITDA, along with improved working capital management. We made good strides in further improving working capital, including extending payment terms.
As noted in our earnings release, given the continued uncertainty regarding COVID-19, we are not providing guidance today. However, quarter-to-date, we have seen assignments, units sold and revenue per unit all consistent with the levels we saw exiting Q3.
With that, we'll open up the call to questions. Operator?
Operator
(Operator Instructions) Today's first question comes from Craig Kennison with Baird. Please go ahead.
Craig R. Kennison - Director of Research Operations and Senior Research Analyst
A question for you on your innovation here. You released a few press releases on some patents you've been awarded. I'm curious if you can explain the importance of the tower dispatch and also the auction management patents? And then help us understand whether that innovation is something for which you can get paid either through higher ARPU or higher fees?
John W. Kett - CEO, President & Director
Great, Craig, it's John. Yes. The patents that we've announced are really around the processes that we've put in to drive higher revenue, higher recoveries for our sellers and better service to our buyers. So they're not in and of themselves -- we didn't do them thinking that we're going to monetize them specifically, but we just think they're all part of our overall offering that we can continue to drive better and better results for our buyers and sellers.
Craig R. Kennison - Director of Research Operations and Senior Research Analyst
Okay. And then just on the noninsurance side, it sounds like you had a solid growth there. Are the economics in that business as good as your insurance business? Or just based on the nature of your -- some of your relationships, are those economics not quite as good?
John W. Kett - CEO, President & Director
So the noninsurance, there's a wide breadth of customers in that, everything from charities to car dealers and rental car companies and the profitability profile also spans that based on the value of the vehicles. But all in, we -- it's -- we believe that it's a strong element of our proposition and our growth. We think it's good business, and we're going to continue to capitalize upon it.
Operator
And the next question today comes from Bret Jordan with Jefferies.
Bret David Jordan - MD & Equity Analyst
You called out your towing relationships in the response to cat events. You've talked about towing costs maybe being one of the margin drivers. Could you give us any numbers year-over-year as far as your towing expense?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. Bret, this is Vance. We don't typically break out towing expense. I think what we have said is that it's a very large contributor to cost of sales. So in terms of how relevant it is, but we haven't given out specific numbers related to that. But as we've commented on, clearly, part of our margin expansion plan is that we have initiatives aimed at optimizing towing expense and reducing that, and we continue to be on track with that.
Bret David Jordan - MD & Equity Analyst
Okay. Probably a similar response to this one, but could you give us any color as far as the expansion of the international buyer base? You sort of also called out that they were up 15% year-over-year, but could you give us sort of a benchmark for the volumes?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. Somewhat similar, Bret. I mean I think we try to give as much color as we could. So I think the fact that during a -- the COVID-19 pandemic that we're able to kind of see that kind of increase bodes well for the actions that we're taking in developing our global buyer base, which, as we commented before, are -- a big portion of those are around digital marketing, search engine optimization, things of that nature. So I can't give any more specific numbers than what we provided, but we did say that because, obviously, we feel really good about the progress that we're making.
Bret David Jordan - MD & Equity Analyst
Okay. And then one final one, this one shouldn't be that bad. The drive of revenue per unit, is the average age of the vehicle that was being totaled this year significantly lower year-over-year? I'm just sort of thinking about what the insurance companies are doing that is driving this higher used vehicle value. Is the demographic of the car changing in addition to the underlying Manheim going up?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
We haven't seen anything yet that's materially different in terms of average age of the vehicle than maybe what we would have saw last year. Obviously, that's a contributing factor, as you alluded to. But also, I think, Bret, we are also implying around kind of younger vehicles and being more apt to be told as well. But in terms of the average age across the span of our universe of total loss, we haven't seen anything that's significantly different at this point.
Operator
And the next question today comes from Daniel Imbro with Stephens Inc.
Daniel Robert Imbro - Research Analyst
John, I wanted to start on a follow-up on the noninsurance business. It appears at least for me, there's been more of an emphasis on fleet and rental volumes in the last few months. I think you mentioned it's the focus for your sales force. Can you just talk about where you're seeing that growth within noninsurance? And then maybe how different is that from 6 to 12 months to go within the business?
John W. Kett - CEO, President & Director
Yes. I mean, it is -- as I said earlier, there's a variety of areas of growth there. I mean the fleet and rental, we've focused some of our tools, and as we've moved to this digital platform, we've been able to build some things that are very specific to that market that makes it more attractive to them. So we've been successful at that. Versus last year, I think we have done some restructuring of our teams to get them more focused on that segment, and I think we're bearing the fruits of that.
Daniel Robert Imbro - Research Analyst
Great. And then the follow-up on Bret's question on revenue per unit of almost 20%. You mentioned in your prepared remarks, some of it was driven by initiatives such as online fees or ancillary services that you guys offer. Can you maybe help us quantify that or help us parse out how much of the increase is being driven by IAA-specific initiatives? In your opinion, like what can you quantify based on the changes you guys are making?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. No, it's very difficult to quantify that because, as you can imagine, what we're seeing play out. I mean, first of all, as we've alluded to, for revenues per unit were at record levels. And it's tough to quantify the degree to which the things that we've done, which we believe are definitely having a positive impact, things like the new auctions -- digital-only auctions to our platform, things like 360 View, Feature Tour. Obviously, we did a pilot sometime back on 360 View. We commented on the fact that they were having an impact of between $300 and $600 per vehicle in terms of proceeds, not revenue per unit but proceeds per vehicle. So you can -- certainly, if you think about that, that can give you some indication. We do continue to believe that 360 View and other tools that we've added since then are all having a positive impact. But what we don't know, it's very difficult to ascertain is the degree to which supply-demand characteristics are impacting it. And as we've also alluded to, in addition to supply and demand, is huge car prices.
And so it's difficult to kind of calibrate how much of each one of those. We do feel that used car prices are having an impact as they kind of went up, but that's impacting what a buyer is willing to buy for a car, pay for a car, all things considered equal, but trying to figure out how much of the difference that makes is very challenging as you can probably appreciate.
Daniel Robert Imbro - Research Analyst
Yes. No, that's helpful color. And then last one for me, just to clarify on the inventory growth. I think you said it's up about 1% at the end of the quarter. Did the recent hurricanes have a quantifiable impact on that? Or maybe asked a different way, what would inventory growth be if we excluded catastrophic volume from this year and last year? Just trying to get a sense of kind of where run rate volume is ex some of the noise from the hurricane.
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. So I think the best way to think about it is, there's been obviously a number of storms this year. But in terms of the volume of cars that have come from those storms, it's actually been relatively low. So we haven't had big dots for those parts of the country, there hasn't been any extraordinarily significant storms that have caused -- had a massive amount of vehicle, there has been some volume, but the volume, relatively speaking, has been not so significant.
John W. Kett - CEO, President & Director
And the same as last. The last year -- the base compared to last year, there was relatively small as well, Vance.
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes, that's right. Yes. So if you looked at last year, it would have been not as many storms, but a similar low level of volume from catastrophe units. And so that's what we're seeing. So it's not having a big impact.
Operator
And our next question today comes from Stephanie Benjamin with Truist.
Stephanie Benjamin - Associate
Just to actually follow-up on the last question there. I'm curious on how just the inventory number up 1%, but still seeing assignments down slightly pre-COVID levels. Can you maybe discuss the discrepancy between those 2 metrics?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. So -- yes, there's a couple of things that drive inventory levels. So one is obviously the amount of assignments that we get. And so we've seen assignments come way back up during the third quarter. But in addition to that, it's also the conversion rates and also kind of the time between when to it's assigned and when the unit's sold. And so it has -- we're certainly happy and pleased with the fact that we've seen a lot more assignments. We've seen units sold come back up with that as well. But we have seen maybe a little bit of decline in some areas around conversion rates, nothing significant, but that's been one element in addition to the increased assignment that's kind of resulted in inventory being up, which is a good thing because as we go into the fourth quarter, that means we have more units available for sale.
Stephanie Benjamin - Associate
Got it. Helpful. And then on some recent announcements for some (inaudible) expansion (inaudible) Northeast. Could you maybe talk on why you chose these specific (inaudible) for expansion projects? And then what's really in your pipeline for additional opportunities for (inaudible)?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Stephanie, I think you're breaking up a little bit. But I think the intent -- the sense of your question was is that it was around other real estate projects. Is that correct?
Stephanie Benjamin - Associate
Yes, I'm sorry. Just I think some of the most recent announcements have been primarily in the Northeast. So just wondering why you chose specifically those yards and kind of what's your outlook for additional expansions going forward?
John W. Kett - CEO, President & Director
Yes. Stephanie, so the -- I think we've talked about the process of identifying, developing, getting a new piece of property into place can take 6, 9, 12, 18 months. So some of this is just the timing of when these particular projects actually got live. We're able to take them live. We've got a deep pipeline of expansion. We look very closely at where we're growing, where our customers are growing, where we see opportunities for growth, and we're looking at additional property where we need it. So it is an ongoing process that we go through, and we will continue to invest in real estate, again, where we need it and where we believe we've got opportunities, and again, where our customers are growing as well.
Operator
And our next question today comes from Bob Labick with CJS Securities.
Peter Kirk Lukas - Analyst
It's Pete Lukas for Bob. Just on a macro level, can you talk about from a business industry perspective, when you think that higher ASPs will lead to higher total loss frequencies? And I think you had said there have been no change in total loss frequencies now, but do you expect that to change?
John W. Kett - CEO, President & Director
Yes. I'm not sure we said that there's been no change in frequency. I think there was a question around the average age of vehicles, but -- yes. So I do think the most recent data from CCC, I think, picked up.
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Yes. I think what we're seeing as a trend with total loss, maybe this can help you is that, that continues to go up. There's some seasonal adjustments to that, but in general, it tends to kind of follow the trend it has been, which is continuing to increase. So we're not seeing anything much different with that at this point.
Peter Kirk Lukas - Analyst
Great. And the last one for me. You talked about the increase in the international buyers. Is the percentage of units sold internationally now greater or smaller than pre-pandemic given the increase that you've had?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
I don't think we've broken it out between what I can -- we can say is 2 things. One, as we commented, is that during the pandemic, we had really good response from buyers, domestic buyers. That was a very good thing during the pandemic as you want to expect that the onset of the pandemic, international buyers participation went down a little bit as you have just very difficult situation. And since then, it's bounced back really nicely, and we continue to have good traction with our domestic buyers, and international has picked up, as we alluded to in our call, and we feel really good about that as well.
Operator
(Operator Instructions) Today's next question comes from Gary Prestopino with Barrington Research.
Gary Frank Prestopino - MD
John, I want to just make sure I'm clear on this. When you're doing noninsurance vehicles, they are all total losses. Is that correct? Or am I wrong there?
John W. Kett - CEO, President & Director
They are predominantly damaged vehicles, but it's not -- we do sell clear title vehicles for noninsurance sellers without a question.
Gary Frank Prestopino - MD
Okay. All right. And can you give us an idea of the growth of that metric in the quarter and/or the percentage change or the percentage of noninsurance this quarter versus last year at this time?
Vance Cushman Johnston - CFO, Executive VP & Treasurer
Gary, that's not something that we're providing as a metric. However, what we did say is that we had really good growth in noninsurance in the quarter. So I think from that comment, you can -- one would be able to ascertain that insurance is -- noninsurance rather as a percentage of our total mix would be up somewhat.
Gary Frank Prestopino - MD
Okay. But by the rules of your spin-off, you cannot go into the dealer market, is that correct, and sell a whole car, right?
John W. Kett - CEO, President & Director
Yes. I mean it's, again, a public document. It's not quite that simple, Gary. There are elements where we can continue to grow, and there are some royalty payments that would be made if we exceed certain thresholds.
Gary Frank Prestopino - MD
Okay, great. And then lastly, just with the new services that you've put in -- enveloped in the Interact, I guess it's called, when you talk to your buyers, which one of these services do they cite as being extremely helpful in helping to make a decision whether to bid on a vehicle?
John W. Kett - CEO, President & Director
Yes. I mean it's -- I don't know that there's one. I think we track and measure at several different points from registration right through bidding and buying, and we're seeing improvement in all of them. I think the overall -- the level of information that we're now providing through Interact, whether it's 360 View or Feature Tour or enhanced vehicle detail page, if we are derisking the transaction, and they appreciate that, that gives them the ability to bid with more confidence, the more transparency that we can provide. And I think generally, I'd say that's been the best feedback that we received around Interact.
Operator
And ladies and gentlemen, this concludes our question-and-answer session. I'd like to turn the conference back over to the management team for any final remarks.
Arif N. Ahmed - VP of Treasury
Well, thank you all for joining us this morning. Thank you for your continued support of IAA, and we look forward to talking to you in the future. Have a great day.
Operator
Thank you, sir. This concludes today's conference call. We thank you all for attending today's presentation. You may now disconnect your lines, and have a wonderful day.