Hub Group Inc (HUBG) 2012 Q2 法說會逐字稿

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  • Operator

  • Good afternoon, and welcome to the Hub Group second-quarter conference call. We will begin with a discussion of the financial results, led by Terri Pizzuto, our Chief Financial Officer, followed by an overall business discussion to be conducted by Dave Yeager, our CEO. The Company will make its prepared presentation, followed by a question-and-answer session. Mark Yeager, our President and Chief Operating Officer, will join us for the question-and-answer session.

  • At this time, all participants are in a listen-only mode. Comments made by Dave, Mark, or Terri during this conference call may contain forward-looking statements. Actual results could differ materially from those projected in these forward-looking statements. Our SEC filings contain additional information about factors that could cause actual results to differ materially from those projected in these forward-looking statements. Copies of these SEC filings may be obtained by contacting the Company or the SEC.

  • Now, I would like to introduce Terri Pizzuto. Please proceed.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Thanks, Melanie, and thank you all for being with us today.

  • We had a record second quarter, and I'd like to highlight three points. First, intermodal volumes were solid with Hub segment volume up 9%, which met our expectations. Second, despite the economic uncertainty, operating income was up 13% after adjusting 2011 for one-time costs. And third, truck brokerage results were lower than we expected, and we think that the second half of the year will be challenging.

  • Here are the key numbers for the second quarter. Hub Group's revenue increased 4% to $778 million. Hub Group's diluted earnings per share was $0.46. Earnings per share are up 15% compared to 2011 adjusted EPS. 2011 diluted earnings per share, excluding one-time costs related to the Mode integration and Hub severance, was $0.40.

  • Now I'll discuss details for the quarter, starting with the financial performance of the Hub segment. The Hub segment generated revenue of $596 million, which is a 6% increase over last year.

  • Taking a closer look at Hub's business lines. Intermodal revenue increased 9%. This change includes a 9% volume increase. Price increases were offset by lower fuel and mix. About one-quarter of the volume increase came from fleet boxes sold to Mode agents. Our fastest-growing customer segments were transportation, which was up 17%, and retail and consumer products, which were both up 9%.

  • Truck brokerage revenue was down 11% on a 7% shorter length of haul, 1% lower volume, and lower fuel. The turnaround in truck brokerage was not as quick as we anticipated, and Dave will discuss that in more detail.

  • Logistics revenue was 13% higher than last year.

  • Hub's gross margin increased by $2.2 million, due primarily to growth in intermodal gross margin. Intermodal margin is up because of volume growth, price increases, turning our containers a little quicker, and our focus on doing more of our own drayage. Logistics gross margin was up about $0.5 million, while truck brokerage margin was down by $800,000.

  • Hub's gross margin as a percentage of sales was 10.9%. This margin percentage is the same as the first quarter of 2012, and it's down 30 basis points compared to last year's 11.2% margin. It's down because of the continued decline in the logistics gross margin percentage and a slight decline in intermodal yield. We expect Hub's gross margin percent to improve the second half of the year.

  • Hub's costs and expenses were flat at $40 million compared to last year. Costs and expenses are $1.7 million lower than the first quarter of 2012. The majority of this decrease relates to lower bonuses. A large portion of the bonus fluctuates, depending on EPS for the year. Given the challenging economic environment and the fact that the turnaround in truck brokerage is not happening as quickly as we'd hoped, bonus expense is $1.3 million lower than it was in the first quarter of 2012.

  • Finally, operating income for the Hub segment increased $2.3 million, or 10%.

  • Now I'll discuss results for the Mode segment. Mode's revenue was $194 million. The revenue breakdown is $86 million in intermodal, $81 million in truck brokerage, and $27 million in logistics. Mode's business was relatively flat compared to last year, across all three business lines.

  • Mode's gross margin increased $400,000 over last year, due to yield improvement in all three service lines. Gross margin as a percentage of sales was 11.6%, compared to 11.5% last year.

  • Mode's total costs and expenses decreased $1.2 million compared to last year. Mode had $350,000 of one-time costs in 2011 related to the integration. Salaries and employee benefits decreased $800,000, in line with our cost-reduction plan. Operating margin for Mode was 1.5%, which is up from last quarter's 1.4% operating margin.

  • Turning to our headcount, we had 1,362 employees, excluding drivers, at the end of June. That's up six people compared to the end of March.

  • Now I'll discuss 2012 full-year earnings guidance. We estimate that our diluted earnings per share will be between $1.80 and $1.90 for 2012. We think we'll have 37.2 million weighted average diluted shares. The key drivers for this lower guidance include slower truck brokerage improvement and a soft market. We think that our quarterly costs and expenses will range between $60 million and $63 million for the rest of 2012.

  • Turning now to our balance sheet and how we used our cash. We ended the quarter with $52 million in cash and no debt. During the quarter, we spent $4 million on capital expenditures. We think we'll spend between $60 million and $70 million on capital expenditures in 2012. Between $20 million and $30 million is for our new corporate headquarters, which is a two-year project, $26 million is for containers, and most of the remainder is for technology investment.

  • To wrap it up for the financial section, we're proud of our record second quarter and we're focused on the levers that will maximize our profits. And now, you'll hear from our CEO, Dave Yeager.

  • Dave Yeager - Chairman, CEO

  • Great. Thank you, Terri.

  • Despite a challenging macro environment, we did deliver EPS growth of 15% for the second quarter. And while the economy is making topline growth difficult, Hub saw record intermodal volume with growth of 9% for the quarter.

  • We continue to see growth in the consumer and retail segments, while durables saw a slight contraction. And as in the first quarter of this year, transcontinental was our fastest growing market with growth of 17%.

  • General economic conditions have shown weakness in the last few months and are pointing to a slower-than-expected market recovery. Naturally, that has a direct impact on our customers' behavior. While we continue to see solid demand for intermodal, the truck brokerage market is not as strong. Currently, supply and demand for the over-the-road services are at equilibrium. And in an environment where supply and demand for trucks are balanced, truck brokerage margins can often be compressed and the value proposition of a highway broker is lessened.

  • As a result of the current cloudy economic backdrop and the weaker outlook for our highway brokerage business, we're lowering our guidance to between $1.80 to $1.90 per share for 2012. I would like to point out that this lower guidance still does reflect a double-digit increase in EPS versus what was a stellar 2011.

  • Intermodal has seen good service levels from all of our rail partners. To a large extent, the improvement in service is due to the significant capital investments made by our rail partners. During 2011, the UP and NS invested over $5.4 billion in capital. These investments are paying huge dividends in our service levels to our clients, while additionally adding -- opening up some nontraditional markets.

  • Our utilization rate was once again excellent at 13.2 days, despite a larger fleet size. We continue to monitor our network closely to optimize container movements, while maintaining high levels of on-time performance for our customers.

  • As stated earlier in the year, we will be increasing our fleet size to 24,000 containers for peak. This year's order of 2,100 containers is on schedule, and we've already received the first 300. We expect a steady flow of new equipment to the Los Angeles market through the end of October, which will help us fulfill our customers' capacity needs during the upcoming peak season.

  • We're now well through the bid season and believe that we fared well in what was a very competitive environment. We continue to focus on covering our cost increases and remain willing to sacrifice volume for our improved yields.

  • Comtrak continues to perform exceptionally well, with 30% volume growth while handling 64% of Hub's drayage needs during the second quarter. We continue to see success in attracting and retaining drivers in a competitive recruiting environment.

  • For the quarter, we had a net add of over 70 drivers, bringing our total count to over 2,300.

  • In 2011, we revamped our truck brokerage business. During this process, we consolidated operating centers, changed the management team, restructured our operating model, and introduced a new growth incentive program for our employees. While we're pleased that the gross margin percentage improved year over year, topline progress is slower than we had hoped. The primary culprits for that is that we had reduced spot business and slower project work during that period.

  • While we currently anticipate somewhat better topline growth in the second half of the year, our expectations are more muted because of the tough, truck environment.

  • Unyson Logistics delivered 13% growth year over year. We continued to onboard new business during the quarter and successfully renewed contracts with existing customers. Unyson was ranked as the number six overall 3PL by Inbound Logistics magazine. This ranking is a clear indication that our capabilities and customer satisfaction rank among the best in the 3PL industry.

  • Mode more than doubled their operating income year over year. IBOs continue to display good pricing discipline, resulting in margin growth. IBOs continue to benefit from the usage of the Hub fleet, as well as Comtrak drayage. We remain focused on growing and supporting the IBO network while bringing on new recruits.

  • To summarize, despite the slower-than-expected economic recovery, intermodal, logistics, and Mode continue to perform well. Highway brokerage remains a work in progress as the model matures and the highway market reacts to the broader economy.

  • For the second quarter, operating income increased 13%, while Hub's intermodal business reached record volume with a 9% growth. Although there remains a great deal of uncertainty about the economic outlook, we believe we'll continue to deliver double-digit EPS growth for the year.

  • And at this time, we'll open up the line to any questions.

  • Operator

  • (Operator Instructions). Alex Brand, SunTrust.

  • Alex Brand - Analyst

  • Thanks. Good evening, guys and girl. Dave, I just wanted to -- if I heard you right, you said the guidance cut was TL brokerage and the economy, so does that mean that you have lower expectations for volume growth in the intermodal side? I just would love it if you could give a little color on that now that you have the bid season behind you, what's the outlook for that part of the business?

  • Dave Yeager - Chairman, CEO

  • As I'd said in my prepared remarks, we did fine in the bids, and if you look at our volume levels through the second quarter, sequentially, actually, the pace of increase increased as we went through June, which is a normal seasonal adjustment. And thus far in July it's pretty much remaining, from an increase perspective, similar to what June was.

  • I think what we're saying is that there is a lot of uncertainty we're seeing right now with truck brokerage. The revenue levels are just not as good as we'd like to see. We particularly, within some of our specialized area of work with projects, we're not seeing that. We haven't lost any share there; it's just that the projects are much smaller than they were the prior year, and that's really what is having us lower guidance.

  • Alex Brand - Analyst

  • And I know you don't give pricing specifically anymore for intermodal, but can you just talk about, relative to your expectations, how the bid season went?

  • Dave Yeager - Chairman, CEO

  • Right, I think that the bid season went -- it was very competitive, as it always is, and our focus was and remains to make sure that we covered our cost increases that we anticipate occurring, and that we feel as though we were successful with that.

  • Alex Brand - Analyst

  • I heard transcon volume, you said up 17%, and what did local East do?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • That was up 6%.

  • Alex Brand - Analyst

  • And do you guys still attribute that to the fact that you had a big customer doing conversion business last year, or is the conversion market with lower fuel prices just that much lower?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • We're still seeing conversion freight in our local East market for some of our bigger-growing customers.

  • I guess we would tell you the reason it's not up more is because some of our customers' business was just down. A couple of our customers had some plant shutdowns, and we did lose a little bit of business. Other customers had facility changes where they're producing things in different locations.

  • Alex Brand - Analyst

  • Okay. And then, Dave, just to jump back and I'll give it up. You had said, I think, on the prior call that you thought high single-digit volume growth in the back half was your realistic target. Have you changed that target at all?

  • Dave Yeager - Chairman, CEO

  • No.

  • Operator

  • Todd Fowler, KeyBanc Capital Markets.

  • Todd Fowler - Analyst

  • Great, thanks. Good afternoon, everybody. I just want to clarify on the intermodal pricing. It sounds like the base pricing is still positive here in the quarter, and your expectation, even though it was a competitive bid season, is that base rates will be positive in the back half of the year?

  • Dave Yeager - Chairman, CEO

  • That's correct. There's an awful lot of our bids actually don't -- the increase in pricing doesn't really take effect until the second half of the year.

  • Todd Fowler - Analyst

  • Okay. And then, the comments on the expectations for the gross margins I think that Terri had in her prepared remarks, I think that that was just for the Hub segment. But is the expectation there that gross margins are going to improve sequentially in the third and fourth quarter, or that they'll improve year over year in the third and fourth quarter, or maybe both?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • You're right, Todd. I had in my prepared remarks that the Hub segment gross margin percentage would increase during the last half of the year compared to the first part of the year, and so we think sequentially and we also think that on a consolidated basis. And hopefully for the whole year, the consolidated gross margin percent is equal to or maybe a touch higher than last year.

  • Todd Fowler - Analyst

  • Okay, that's helpful. And then, I guess this kind of piggybacks on Alex's question, but hearing your comments on intermodal pricing and your expectations for volume, to me, I guess, it feels like a little bit heavy, you know, the reduction in guidance and attributing a lot of that to truck brokerage.

  • How do we think about truck brokerage? I mean, is this -- where's your confidence level with this business? I mean, is this something that the bar's being lowered and you feel comfortable now with where expectations will be set, or is there still some risk to the second half of the year? I guess, how are you looking at your progress in turning that business around and what's the timeframe that we're looking at right now?

  • Mark Yeager - President, COO

  • Sure, Todd, this is Mark. I think we would, to be candid, we're not happy with the progress that we've made in highway at this point.

  • At the same time, we still have a lot of faith in the management team and in the model and in the line of business. It is and remains our highest margin line of business, and we are forecasting that it's going to grow for the second half of the year. It's just not going to grow at the pace that we thought that it would.

  • And so, some of that is underestimating the magnitude of the task that we had as we realigned this network and some of that is headwinds that we're facing from the general economy. In the second quarter, we didn't see the kind of mix that enables us to produce the kind of returns that we're looking for out of highway.

  • So we managed a lot of projects, but the projects weren't as large as they have been historically, and a lot of that is simply because of some pessimism and a reluctance to take on additional inventory levels.

  • We also didn't see the kind of spillover freight that we've seen historically, particularly during the close of month periods where we're able to normally see a lot of spillover freight. Honestly, with what's going on in the economy, we just have no reason to think that it's going to be a different story at this point in time in the second half of the year.

  • We're also reluctant to try to price ourselves at the top of every routing guide when we're not quite sure what's going on with the market. So, you know, I think that the model is sound. It's getting better every day. We're improving our operating disciplines, but at the same time it isn't where it needs to be.

  • Todd Fowler - Analyst

  • So if I hear that correctly, Mark, I remember a couple of years ago it was you misread how things were going to tighten and what happened on the purchase side, and then in the following year, you were maybe a little bit aggressive with pricing and you lost share. It sounds like now maybe you've worked through some of that, but the market just isn't there or you're not getting help from the economy, but you've done -- or at least you're where you think you need to be internally. You need some help externally at this point?

  • Mark Yeager - President, COO

  • I think that's right. I think that that's -- our people definitely needs some seasoning. You know, we have a lot of frontline people, but they're getting better every day and our understanding of the market is getting better every day, but we could certainly use some help from the economy to improve our mix and to help us garner some new opportunities.

  • We have developed some nice positions within new customers throughout this bid season, but it's important that we're able to execute effectively. So as a result, we didn't want to overextend ourselves from a price perspective, betting on a continued slow truck environment, because that's by no means a certainty.

  • Todd Fowler - Analyst

  • Sure. The last one I had and then I'll get back in the queue, but is there any way you can give some color on volume trends within Mode? I guess I was a little bit surprised that you had flat revenue for each of the segments and for the segment in total, or for each of the subsegments within the segment. I'm assuming some of that was fuel and maybe some mix things or something like that.

  • But how do we think about Mode from a volume perspective? I'd like to think that that's a growing business and that there's growth there, but it's tough to see that with just the revenue numbers.

  • Dave Yeager - Chairman, CEO

  • Todd, I think that there was -- from a volume perspective with Mode, we saw a slight decline in intermodal (multiple speakers)

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Actually, yes, negative 1%.

  • Mark Yeager - President, COO

  • And a 3%, I think, or a 4% decline in over-the-road with Mode.

  • That decline, however, was experienced predominantly at the CMO level, so the IBOs, which is really the heart of Mode, the heart of its value proposition, continues to grow, albeit modestly. We saw positive growth of, I think, 3% on the IBO side. So that is not growing as fast as we would like, but it is still moving in the right direction.

  • So, the thing with Mode that we need to do is make sure that we're adequately supporting it, and then continue to add agents.

  • Dave Yeager - Chairman, CEO

  • And we're really focusing Mode on the agents at this point in time. We did reorganize it so that CMO now, a lot of the functionality is performed at Unyson. And again so that way the management team at Mode is able to focus specifically on assisting our existing IBOs and growing them.

  • Todd Fowler - Analyst

  • And did you give what the agent count numbers were? I think you've given the IBOs and then the sales agents separately. Did you provide that in the prepared remarks and maybe I just missed that?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • We didn't. We added one new IBO and 10 new sales agents.

  • Todd Fowler - Analyst

  • So 97 and 140 at the end of the quarter?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes.

  • Todd Fowler - Analyst

  • Okay. Thanks a lot for the time, guys. I'll get back in line.

  • Operator

  • Michael Weinz, JPMorgan.

  • Michael Weinz - Analyst

  • Hey, good afternoon. Thanks for taking the call. I guess the first question is just on the Mode line of inquiry here. How should we think of growth going forward? Is it also going to be kind of muted in the back half?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • You know, we would -- for topline growth, Michael?

  • Michael Weinz - Analyst

  • Yes, topline revenue growth for Mode.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, we would expect it to be higher than it was this quarter, so higher than the 1% growth, but it probably won't be above mid-single digits.

  • Michael Weinz - Analyst

  • Okay. And on the brokerage side, you had identified the outlook for growth in that segment to be a little bit less than you had previously expected. I think, if I heard correctly, that brokerage load growth was down 1% in the quarter.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, that's correct. In the Hub segment, yes.

  • Michael Weinz - Analyst

  • Right, yes, specifically for Hub. How should we think about that going forward? Which side of it is below your expectations, on the volume side or the revenue per unit or however you want to count the price and mix component of it?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • It's really the loads, but the revenue, as well, but it's driven by loads, obviously.

  • We do have a couple of small net revenue recognition customers that kind of distort that number a little bit. But the more we grow our loads, the higher we'll grow our revenue. Like Dave said, we just didn't have the -- and Mark, too, that the volume of work that we had last year at this time and the mix was a little different.

  • Mark Yeager - President, COO

  • Right, the type of work that we were doing this quarter was not as favorable as the type of work that we've been doing historically, so less of the project work, less that the spot business.

  • So unless we can restore that, and we're winning the projects, as I said, they're just not as large. So in order to compensate for that, that means we probably have to bring in more core volume than what we've seen, so that means we're going to have to get that moving in the right direction.

  • Michael Weinz - Analyst

  • So do you still think you can have a shift into positive territory on the load growth perspective in back half or third quarter, or is that more like fourth or maybe in 2013?

  • Mark Yeager - President, COO

  • We're forecasting positives for both the third and fourth quarter.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Right.

  • Michael Weinz - Analyst

  • Okay, just modest growth.

  • Dave Yeager - Chairman, CEO

  • Just modest. Not what we had hoped.

  • Michael Weinz - Analyst

  • Okay, and then I know you don't want to be specific with intermodal pricing, but can you give us any kind of indication relative to what we've seen in the back half of 2011, like how 2012 compares with 2011?

  • Dave Yeager - Chairman, CEO

  • Well, you know, it's been a competitive bid season, as I think we said. We are seeing positive pricing gains and we're anticipating that those are going to take hold.

  • In the second half of the year, I think that everyone would say that on the truck side and on the intermodal side we haven't seen as much pricing gain as everyone had hoped, but as I hope we've made clear, we do feel confident that we're going to be able to more than offset our cost increases with our pricing gains.

  • Michael Weinz - Analyst

  • Okay, and then, could you provide any kind of color as to how -- whether or not there were any shifts in rail behavior on intermodal pricing in the quarter and what your thoughts are on the future for that?

  • Dave Yeager - Chairman, CEO

  • I think if you listened to the Union Pacific earlier today, they're very focused on price. If you just look at their results, their volume was up 0.5%, revenue up 7%, and operating income up 24%.

  • The railroads are going to continue to invest aggressively into their networks, and in order to do that they're going to need a reasonable return on their investments. So they and we will continue to be very price focused.

  • Michael Weinz - Analyst

  • Right, okay, and then just a couple of real quick questions and then I'll hand it off to somebody else. What was your local West traffic up this quarter?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • That was up 8%.

  • Michael Weinz - Analyst

  • 8%, okay, and then, do you have the change in length of haul in overall intermodal?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • It was about flat.

  • Michael Weinz - Analyst

  • About flat, okay, and then last one, what was your percent of the dray in-house?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • 64%.

  • Michael Weinz - Analyst

  • 64%, excellent. Thank you very much.

  • Operator

  • John Barnes, RBC Capital Markets.

  • John Barnes - Analyst

  • Hey, thanks. Good afternoon, guys. Just real quick, on your commentary around container deliveries in the back half of the year, could you just talk a little bit about how you balance what to do to come in, what you might be able to retire, and your comments around maybe weaker-than-expected volumes in the back half of the year?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Sure, I can tell you the delivery schedule is about 550 in July, about 350 in August, about 800 in September, and about 400 in October. And as Dave mentioned in his prepared remarks, we've already got 300 of the 550 that we're going to get in July. We've got a good chunk of those.

  • And in terms of -- you know, Dave mentioned we're going to have 24,000 containers during peak in our fleet, and then after peak we'll probably retire 1,000 containers and we'll be down to 23,000 by the end of the year.

  • John Barnes - Analyst

  • Retire 1,000, but if you were to see some volume weakness, how quickly could you accelerate those retirements, if need be? I guess what I'm asking is if you have those boxes laying around and other people have boxes laying around, volumes come in a little bit weaker, there's no real peak. You know, having the extra boxes around, does it run the risk of kind of screwing up the pricing environment? And if so, can you adjust the fleet size quickly to prevent that?

  • Mark Yeager - President, COO

  • John, this is Mark. We can definitely retire out those boxes earlier, if need be. We obviously can adjust the mix that we use between rail and fleet boxes. That's something we're hoping not to do and something we don't think we're going to have to do. We've enjoyed throughout this quarter excellent utilization rates, 13.2 days, I think was the number.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Right.

  • Mark Yeager - President, COO

  • And that's a very solid utilization rate, and I think we can continue to experience that kind of utilization even as these additional new boxes come on.

  • John Barnes - Analyst

  • So you think there's enough of a peak to absorb what you've got coming in?

  • Mark Yeager - President, COO

  • Yes.

  • John Barnes - Analyst

  • Okay. Turn attention back to truck brokerage again, and I don't want to beat a dead horse here, but you're not the only one so far to have reported kind of poor truckload brokerage operations. J.B. Hunt's were not particularly good, as well.

  • I'm just kind of curious as to, do you think this is a broader problem that's just going to take some time to work through, that it's more of an economic problem, more of a volume issue? Or do you believe that now that everybody and their brother is running a brokerage operation, has the competition in that market just gotten so severe that everybody's tripping over themselves for the same volume, everybody's tripping over themselves for the same carrier capacity, that it's going to be tough for anybody to really excel at this business?

  • Mark Yeager - President, COO

  • Well, you know, John, there certainly are some economic headwinds, as I was talking about, projects being smaller, less spillover freight, those kinds of things where a broker can really thrive, right? So I do believe that there are some headwinds there.

  • I don't doubt that more competition in any market obviously creates more of a challenge, but what we have seen is we're still able to purchase effectively. We're still garnering solid margins and we're still able to source capacity pretty effectively.

  • I think we have to continue to do a better and better job on procurement. That's an imperative if we're going to succeed in this market, but we still firmly believe that this is a business line that can grow consistently in the double digits.

  • John Barnes - Analyst

  • Okay, and then I'm going to take one more. So far this year, domestic intermodal has been kind of the bright spot. International intermodal has kind of been a little weaker. I know you don't do a lot of international, but just anecdotally, have you seen that reversal at all? Are you seeing any more strength on the -- are international boxes beginning to displace domestic on the rails or anything suggesting that there's a shift going on there?

  • Dave Yeager - Chairman, CEO

  • They're really completely separate lines of business -- I believe the UP reported today that they were up 3% in international. So it does appear as though it's turning around a bit as we're importing more, and then, of course, exporting commodities back out of the United States.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, IANA reported that international intermodal for the quarter was up 4% where domestic was up 7%.

  • John Barnes - Analyst

  • All right, very good. All right, guys, thanks for your time. I appreciate it.

  • Operator

  • William Greene, Morgan Stanley.

  • William Greene - Analyst

  • Hi there. Good afternoon. I'm just curious, given the macro uncertainty that we've got, how do customers typically respond? Does it make them more receptive to intermodal and can that kind of overcome some of the, let's say, reluctance to sort of take on inventory? How does that receptivity change with changes in the economy?

  • Dave Yeager - Chairman, CEO

  • Well, I think we used to always think that in fact we could grow in any economic environment. I think when -- this is Dave -- when the -- obviously clients right now are very focused on cost savings. I think in addition to that that the more progressive customers that we have are very focused on just some of the underlying dynamics of long-haul trucking and whether or not the trucking industry will be able to fulfill their needs longer term with fuel, with truck drivers, et cetera.

  • So I think in a very soft economy we will do well because we are less expensive, but also from a service perspective, so in a good economy we can again. I think we can really do it either way.

  • William Greene - Analyst

  • So when you look at kind of some of the trends that you're seeing in the subsegments, when you break down your customers, are any of them sort of leading indicators and what does that show you about the current state?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, I don't know that our customer base is representative of the whole economy, other than everybody's business -- the whole macro environment is a little cloudy, shaky, so everybody is.

  • Dave Yeager - Chairman, CEO

  • I think for many years the transportation sector, no question, was the six-month leading indicator. I don't think intermodal necessarily is a good leading indicator at this point because there's just an underlying secular shift converting from long-haul truck to intermodal. So I think it's a little removed from what may be occurring within the economy.

  • William Greene - Analyst

  • Okay, that's fair. Now I know that there've been obviously a lot of questions on Mode, but is there any case to be made for future acquisitions, do you think?

  • Mark Yeager - President, COO

  • Oh, yes, absolutely. Are you referring to a Mode specific type of (multiple speakers)

  • William Greene - Analyst

  • Well, I don't know if it should be in truck brokerage or it should be in a different kind of segment or how you think about it, right, but if one of the challenges is the integration, then maybe we have to put that out and say, no, no acquisitions until we get this one right. Or maybe alternatively, maybe the challenge is sort of subscale and we need more in here to get the kind of scale in the marketplace to turn things around.

  • Mark Yeager - President, COO

  • We really feel good, actually, about the integration of Mode. We think it's gone extremely well and we think that they continue to perform well, particularly the IBOs, and that was what the Mode acquisition was all about. It was bringing on a group of very entrepreneurial, savvy agents who had a customer base that we didn't think we could get to.

  • So we feel that it's been a very smooth integration, and we feel that it's gone well enough that at this point in time we're ready to move on and consider other acquisitions. So this -- by no means do we feel we need to take a breather. We think it's performing quite well and will continue to do so.

  • William Greene - Analyst

  • Yes. Is there something out there that could be a transformational acquisition for you or are these kind of more tuck-ins?

  • Mark Yeager - President, COO

  • We're willing to consider deals of all size, certainly, up to a limit, obviously, but we're certainly willing to consider larger deals.

  • We are, as we've stated before, willing to leverage our balance sheet for the right deal. We're also interested in buying tuck-in acquisitions that can help us in areas like drayage. So we're considering a variety of options in that regard.

  • William Greene - Analyst

  • All right. Listen, thank you so much for your time.

  • Operator

  • Brad Delco, Stephens Inc.

  • Brad Delco - Analyst

  • Good afternoon, guys. Dave, maybe for you. I'm trying to understand with the updated guidance. I thought truck brokerage would be something that would help the margin expansion, and I think Terri gave some guidance that she still expects margin expansion. So is really the big benefit in the back half of the year going to be on the renewed intermodal contracts? Is that what we're really banking on?

  • Dave Yeager - Chairman, CEO

  • No. We do think that truck brokerage will improve through the year. Of course, the comps, also, are lower than what we had for the second quarter. So we do believe that their revenue, that they'll be able to grow a bit, and maintain or enhance their margin somewhat.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Their margin percent, gross margin as a percent of sales for truck brokerage, you know, was higher than last year in Q2. So while, as Mark said, we still can always improve on procurement, it's not like our yields are terrible. It's just that we need more business.

  • Dave Yeager - Chairman, CEO

  • It was a revenue and volume problem.

  • Brad Delco - Analyst

  • (Multiple speakers). Got you. And then, I feeling like maybe you've explained this before, but I don't recall. Terri, you said that length of haul was flat year over year, but mix was negative. I'm just -- maybe you could explain how that works out?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Sure, that's the customer churn and churn in the lanes that we're doing business in. This is really what the mix represents.

  • Brad Delco - Analyst

  • Okay, and then could you comment, does declining fuel actually help margins? It hurts the topline, but does it help margins because it's offset one for one, i.e., it's like a 100% operating ratio?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Theoretically, yes. I mean, it hurts your revenue, right? This is the first time that we've seen fuel going down since, I think it was the fourth quarter of 2009. So for a long time fuel has helped our revenue base and our revenue growth because it's always going up, and as fuel goes up, so does our revenue, but you're right with yield. Theoretically, that's a passthrough (multiple speakers)

  • Brad Delco - Analyst

  • But it's not like it has any sort of lag effect that you could have a quarter with some benefit, and then (multiple speakers)

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • No, we don't have any big lag. Ours all adjust very timely. And our customers do, too.

  • Brad Delco - Analyst

  • Got you. And then, maybe the last question, Dave, could you just from a high-level perspective talk about the -- maybe the competitive dynamics in the transcontinental business versus the local East because I guess I'm a little surprised to see that your transcon business is still growing faster than the local East. I think that's been the case for the last two quarters.

  • Dave Yeager - Chairman, CEO

  • It has. In fact, and I think that within the local East, obviously, there's tremendous opportunities within that market for truck conversion business for no other reason because the rails didn't really have the infrastructure or the length of haul and the cost to be able to compete effectively against truck. That's no longer the case.

  • You have that, coupled with an environment where clients are looking to, in fact, convert to intermodal just from a strategic perspective over the long term as they expect that there's going to be some underlying dynamics within the truckload sector which are not going to be favorable.

  • I think that from a transcon perspective, there is still the ability to convert from over the road. We are -- our conversion business was over a third this past quarter of our increase in business, so we do see ongoing some very significant opportunities to convert. It is in the primary corridors like Los Angeles to Chicago. If it's not moving intermodal right now, there's a reason for it. It could be that it needs a two-man team; it could be a lot of different reasons.

  • But in some of those key corridors, I think we're probably at saturation, but there are other opportunities, into Salt Lake City, the I-5 corridor. There's a lot of potential opportunities still there within the West.

  • Brad Delco - Analyst

  • And then, maybe last question, I guess, does that dynamic change in the back half of the year? I think you said you still expect high single-digit volumes in the back half, but does that change with the on-boarding of the new NSC terminals?

  • Mark Yeager - President, COO

  • You know, I think that that's going to be a gradual step-up process. We saw the first real piece of the Crescent puzzle falling into place just July 1 with the opening of the new Memphis facility. And up to the Northeast is where they're offering service right now, and we already saw a transit reduction of 12 hours.

  • So we are seeing some new products. They are coming out a little bit more slowly than we had hoped, and we want to see the schedules as soon as we can and those kinds of things.

  • I don't think you're going to see a fundamental shift in the dynamic. I think we've done a good job transcontinental, particularly where we have a transit advantage, and that's the Southeast to southern California, to and from, and we've seen a lot of growth in that particular corridor. So I think you're going to continue to see strong transcon volume. I'm hoping local East picks up, but that's dependent on some customer-specific dynamics that aren't within our control.

  • Brad Delco - Analyst

  • Got you. That's great color, guys. Thanks for the time.

  • Operator

  • Anthony Gallo, Wells Fargo.

  • Anthony Gallo - Analyst

  • Good afternoon. Mark, I was wondering if you could, on the brokerage business, maybe give us two or three high-level points about what brokerage used to be and then how it's situated today in terms of customer profile, mix between transactional versus spot, maybe how you've reorganized it. I'm just trying to understand how much of what is going on there is macro and how much of it is you're sort of in the midst of a restructuring of focus and strategy there.

  • Mark Yeager - President, COO

  • Right, right, you know, and I think it's probably a combination of the two.

  • I don't think that our business has changed. We're still predominantly contracted business. We're still looking for repetitive lanes where we're really competing, mostly with asset-based carriers.

  • We do a fair amount of spot business. That's something we've developed more over the last couple of years. Good idea last year, not so great this year. Project business is a specialty that we've really developed over the course of time where we really think we can add value to our customers, and it's more like a transportation management function, almost a logistics play, than a traditional brokerage operation.

  • In terms of the operation itself, it's had fundamental change. You know, we've gone from 18 offices down to three core and three satellite offices. Changed out a lot of our individuals and brought in a new management team and brought in a new comp structure to really incentivize them to buy well and to sell well. So those are things that are still in progress, I would say, haven't completely taken root, but the model is maturing.

  • And we think at the end of the day, our customers end up with a better product because we're better buyers of transportation, so that's the idea.

  • Anthony Gallo - Analyst

  • Okay. And then as a follow-up, and I know these are probably going to be rough numbers from you, but generally speaking, do you think you are positioned as kind of a main broker for your customers? Are you a main carrier? Or where do you think you fall in the ranking order here?

  • I'm trying to think about it in the context of as the economy comes back, does it flow to you first or second? That's how I'm trying to think about it.

  • Mark Yeager - President, COO

  • Yes, I mean, obviously we're positioning ourselves as a broker, but we're going for business that would not be the traditional broker business.

  • We're going for business that would be traditional core carrier lanes where maybe a customer is having a challenge and doesn't want to add tremendously to their core carrier base, so rather than adding four or five or six carriers, they would rely on Hub to source through regional relationships the ability to cover that business. So certainly we need to position ourselves and get a foothold in with these customers so that we can show our capabilities, but then it's our hope that as customers develop these problematic lanes, they look to us to help them solve that issue.

  • Anthony Gallo - Analyst

  • Okay, that makes sense because we think the footholds take -- are tougher to establish when the market is in balance, so that would make sense.

  • Mark Yeager - President, COO

  • That's exactly right, and we've been fortunate in I think we really established some good footholds this season, but now we have to parlay that into a meaningful relationship.

  • Anthony Gallo - Analyst

  • And then, my last question, just housekeeping, I'm sorry, did you say that intermodal gross margin improved year over year?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • It did, yes. Or year over year, no, down slightly. Sequentially, it improved. (Multiple speakers). But are you thinking talking dollars or percentage, I guess?

  • Anthony Gallo - Analyst

  • The intermodal gross margin year over year.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • The dollars were up year over year; the percentage was down slightly, gross margin as a percent of sales. But sequentially, gross margin as a percent of sales for intermodal was up.

  • Operator

  • Ben Hartford, Robert W. Baird.

  • Ben Hartford - Analyst

  • Good afternoon. If we could talk a little bit about how you're thinking about, you had talked about this earlier, the sequential improvement in gross margin. Is it driven solely by some of these contracts that have been awarded during the bid season coming on at more favorable terms to you, or is there an underlying productivity improvement opportunity that allows for you to believe that gross margins can be up sequentially in the back half of the year?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • We think it's going to be up for a couple of different reasons. Number one, you know, we're going to cover our rail cost increases with the price increases to our customer, and we're vigilant about that. Number two, we're going to use Comtrak as much as we can and we're growing Comtrak. We've done a good job of doing that. The more we use Comtrak, the more that helps our margins.

  • And then, trucker brokerage margins are good, but they can be better, we think, by buying better and changing the mix out a little bit. So really, it's a combination of those things.

  • Ben Hartford - Analyst

  • Okay, that helps. And then, similarly, SG&A being lower, about $2 million at the midpoint in the back half of the year. Is that all due to lower bonuses being carried forward here in the back half of the year or is there an additional cost-saving component that you're factoring as well?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, I think when we gave our cost and expense guidance for the quarter, we said between $60 million and $63 million a quarter for the rest of 2012, and what that's really -- why that fluctuates, for example, for Q2 bonuses were lower than Q1 by $1.3 million from Q1 to Q2, and then as we grow our agent business with Mode, which we expect to do, that drives up the agency fees and commissions. So that goes up in the second half of the year, we think.

  • Ben Hartford - Analyst

  • Right, you had originally guided to -- I think last quarter you had said between $62 million and $65 million, so I'm just wondering. That $2 million reduction, is that just lower assumed bonuses in the back half of the year (multiple speakers)

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Some of it certainly is, yes.

  • Ben Hartford - Analyst

  • Are there additional specific -- in terms of headcount or other cost-saving opportunities that you've identified?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • No, our headcount is -- we've only added six people since the end of March, so we're pretty lean, and Dave and Mark still approve every single person that we hire. So we certainly won't go crazy there, but on the other hand, we don't think there's an opportunity to take out, either.

  • Ben Hartford - Analyst

  • Okay, and then last, can you talk about balance? You had talked about productivity box turns in the second quarter. How was the network balance in the second quarter? And any anticipated repositioning costs or fees associated with some of the business that has been awarded during the bid season?

  • Dave Yeager - Chairman, CEO

  • This is Dave. Our network is pretty well balanced. I mean, we work very diligently at that, and during the bid season, we certainly are very aggressive on focusing on backhauls and making sure that we've got the proper equipment in the proper areas.

  • So we do have -- as anybody that has a fleet of 24,000 containers, we do have some amount of empty repositioning, but it's relatively minimal by what we understand to be some standard practices of some of the rails and some of our modal competitors.

  • Operator

  • Jeff Kauffman, Sterne, Agee.

  • Sal Vitale - Analyst

  • Hi, Sal Vitale on for Jeff Kauffman. Thanks for taking my question. Can you just clarify something for me, please? Did you say that the reduction in guidance is all related to the truck brokerage business? Is there anything from intermodal?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • We didn't really anticipate anything from intermodal. No, most of it relates to truck brokerage. We would tell you it's also the macroeconomic environment which could impact logistics a little bit, so a slight amount of that could be due to logistics, but the lion's share of it is due to truck brokerage.

  • Sal Vitale - Analyst

  • Okay, and then, within the truck brokerage piece there, you said earlier that all of that is margin related rather than volume related, is that right?

  • Dave Yeager - Chairman, CEO

  • No, actually, it's the other way around. It's (multiple speakers)

  • Sal Vitale - Analyst

  • That's what I meant. All volume related rather than margin related.

  • Dave Yeager - Chairman, CEO

  • Yes.

  • Sal Vitale - Analyst

  • How are you thinking about the margin improvement in the back half? You said that's going to be up sequentially?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Right. We think that our -- we're definitely going to cover our rail cost increases with price increases to our customers, and so that's one way we do that.

  • Secondly is maintaining the yields and improving them a bit in truck brokerage. They're still pretty good right now. As Dave mentioned, it's more volume that we need, so we think that we'll be able to do that. And use Comtrak more. We're being more efficient on the street and our box turns has been pretty good. We hope to keep the boxes turning quickly. It was 13.2 days this quarter, which is pretty good, and we want to keep that going.

  • Sal Vitale - Analyst

  • Okay, thank you.

  • Operator

  • Scott Group, Wolfe Research.

  • Scott Group - Analyst

  • Hey, good afternoon, everyone. Hey, Terri, do you have the percent change in gross margin for each of the three Hub segments? Up or down?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes (multiple speakers) year over year?

  • Scott Group - Analyst

  • Yes.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, I do. Logistics was down about 50 basis points; over the road was actually up 70 basis points; and intermodal was down year over year ever so slightly.

  • Scott Group - Analyst

  • Okay. That's helpful, thanks. Can you talk a little bit about the rail rate increases and what you saw in second quarter? It feels like we didn't see the same magnitude of increases in second quarter this year like we did a year ago, but are they coming in the back half of the year? What are you expecting in terms of either third-quarter increases or peak-season increases from the rails?

  • Dave Yeager - Chairman, CEO

  • We really had minimal increases in the first half, but that works out very well because, of course, our price increases to our clients usually don't kick in until the second half, either.

  • Again, we do feel as though, with the price increases that we've taken and that become effective in the back half of the year, that we'll be able to cover any of the rail rate increases that we see. Those aren't finalized, and obviously we can't talk about those types of negotiations.

  • Scott Group - Analyst

  • So, Dave, I guess what I -- my follow-up to that is if there is -- in second quarter, there aren't rail rate increases and the intermodal margin is still flattish or down slightly, what's the environment where intermodal gross margin percentages can improve? On a year-over-year basis?

  • Dave Yeager - Chairman, CEO

  • I think when we can, in fact, get more price from our clients so that, in fact, we're not just paying for the rail cost increases, but actually keeping a little bit for the house. That's the focal point.

  • And so, I think we're -- we've been very focused on that throughout this bid process, and that is a primary point of concern. We're right now going through a pretty extensive review of our low-margin lanes, our low margin customers, and those are all things that will impact the gross margin as we continue to just work at them.

  • And there's no magic light switch or anything that all of a sudden you can increase them. It's just you've got to go one account at a time or one lane at a time, one move at a time, and figure out a way to either get the business so that it's profitable or a reasonably profitable level, or whether in fact you have to walk from it.

  • Scott Group - Analyst

  • Does that seem like a realistic expectation for the back half of the year to see year-over-year intermodal margin percentage improvement?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Yes, we hope to see some, slight, but yes.

  • Dave Yeager - Chairman, CEO

  • And again, this is a longer process. This isn't just overnight.

  • Scott Group - Analyst

  • Can you talk about, because it feels like we've had this issue for a couple of years, how far below kind of past peak intermodal margins you guys are from a percentage standpoint, and I'm just trying to think what the opportunity is to make that up over this long-term process (multiple speakers)

  • Dave Yeager - Chairman, CEO

  • You mean, 2007 versus where we are today?

  • Scott Group - Analyst

  • Sure, yes.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • We'll need a couple more pricing seasons to do that because -- kind of like Dave says, if we can outpace the cost increases with price increases, that only helps that, and when the market will allow us to do that, we will.

  • Dave Yeager - Chairman, CEO

  • Yes, during 2008 and 2009, I mean, prices collapsed. And our clients are very -- they're very good at what they do, and the market had a lot of surplus capacity, and they bought very cheaply, and now it does take some time to get the pricing back up so that the margins are more reasonable.

  • Scott Group - Analyst

  • Okay. Dave, the 24,000 boxes you'll have at peak this year, how does that compare with a year ago at peak?

  • Dave Yeager - Chairman, CEO

  • Terri, do you have that?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • It's about 1,000 more.

  • Dave Yeager - Chairman, CEO

  • Yes, it's not a great deal more. It's about 1,000.

  • Scott Group - Analyst

  • Okay, great. And then, the last thing is on the brokerage side. So I've heard a lot on the call today about it's a challenging market for brokerage. It feels like, though, what we're hearing from the other -- a lot of the other guys is revenue was okay, not great, but the yields are getting squeezed. It feels like with Hub, it's been the opposite of the gross revenue is a lot worse than we thought and the yields are okay.

  • How do we -- or how do you go about regaining some share in brokerage and maintain or even improve the margin percentages? How do you get both of those things going?

  • Dave Yeager - Chairman, CEO

  • Talking about the first -- the latter first, as far as actually enhancing the margin, we think that a lot of that -- as we realigned the brokerage business over the last year, a lot of that had to do with decentralized pricing and decentralized procurement versus a more centralized or regionalized approach, which we think is going to be a lot more effective.

  • So again, that's something that we're getting our feet, I think, pretty solidly on the ground and will pay dividends for us over the longer term.

  • As far as from a revenue perspective, I think, as Terri had pointed out during her presentation, a lot of that is directly the result of not losing share, but actually just smaller awards for projects, load boards. Because the truck market is kind of at equilibrium, the amount of load board activity, which generally has a pretty decent margin, that was down significantly, and those areas pretty dramatically hurt our revenue.

  • Scott Group - Analyst

  • Are you seeing -- did you see yields, gross yields, in brokerage improve sequentially throughout the quarter or get worse?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • No, they got a little worse.

  • Scott Group - Analyst

  • Throughout the quarter. And do you think that's the market or is that you?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Probably a combination.

  • Mark Yeager - President, COO

  • It's not unusual to see a higher gross margin in that business in the first quarter than the second quarter.

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Right, right.

  • Mark Yeager - President, COO

  • So the second quarter is kind of an extension of the first quarter in that regard.

  • Scott Group - Analyst

  • Got you. All right, thanks a lot for the time. Appreciate it.

  • Operator

  • Todd Fowler, KeyBanc.

  • Todd Fowler - Analyst

  • Thanks for taking the follow-up. I know it's getting late. Terri, the operating expense guidance, the $60 million to $63 million, do you have a breakout between Hub and Mode for that?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • No, we really didn't break that out separately.

  • Todd Fowler - Analyst

  • Okay, that's fine, and then, just the last one, the $1.3 million change in the bonus expense here in the quarter, was some of that reversing or truing up some of the bonus in the first quarter?

  • Terri Pizzuto - CFO, PAO, EVP, Treasurer

  • Sure, part of it was.

  • Todd Fowler - Analyst

  • Got it. Thanks a lot for the time.

  • Operator

  • Ladies and gentlemen, we have no further questions at this time. I'd like to turn the call back over to Mr. Dave Yeager for closing remarks.

  • Please proceed.

  • Dave Yeager - Chairman, CEO

  • Again, thank you for joining us for our second-quarter conference call. If you do have any additional questions, et cetera, please don't hesitate to call Terri, Mark, or I.

  • Operator

  • Ladies and gentlemen, thank you for your participation in today's conference. That does conclude the presentation. You may disconnect. Have a wonderful day.