Hawaiian Holdings Inc (HA) 2016 Q4 法說會逐字稿

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  • Operator

  • Greetings, and welcome to Hawaiian Holdings' fourth-quarter FY16 earnings call.

  • (Operator Instructions)

  • As a reminder, this conference is being recorded.

  • I would now like to turn the conference over to your host, Ms. Ashlee Kishimoto, Senior Director of IR. Thank you. You may begin.

  • - Senior Director of IR

  • Thank you, operator. Welcome, everyone, and thank you for joining us today to discuss Hawaiian Holdings' financial results for the fourth-quarter and full-year of 2016.

  • On the call with me today are Mark Dunkerley, President and Chief Executive Officer; Peter Ingram, Chief Commercial Officer; and Shannon Okinaka, Chief Financial Officer. Mark will begin with some overview comments. Next, Peter will take us to revenue performance. Shannon will follow with a discussion on costs and the balance sheet. We will then open the call up for questions, and Mark will end with some closing remarks.

  • By now, everyone should have access to the press release that went out at about 4 o'clock Eastern Time today. If you have not received a release, it is available on the investor relations page of our website, HawaiianAirlines.com.

  • During the course of our call today, we will refer at times to adjusted or non-GAAP numbers and metrics. A detailed reconciliation of GAAP to non-GAAP numbers and metrics can be found in our press release, as well as on the investor relations page of our website.

  • Before we begin, we would like to remind everyone that the following prepared remarks contain forward-looking statements, including statements about our future plans and potential future financial and operating performance. And management may make additional forward-looking statements in response to your questions. These statements are subject to risks and uncertainties, and do not guarantee future performance, and therefore undue reliance should not be placed upon them.

  • For more detailed discussion on the factors that could cause actual results to differ materially from those projected in any forward-looking statement, we refer you to Hawaiian Holdings recent filings with the SEC, including the most recent annual report filed on the form 10-K, as well as reports filed on Forms 10-Q and 8-K. And with that, I would like to turn the call over to Mark.

  • - President & CEO

  • Thank you, Ashlee. Aloha, everyone. Thank you for joining us today. Strong fourth-quarter results finished off a record-breaking year for us. Adjusted net income grew to $69 million, or $1.28 per share, while for the full year, adjusted net income grew to $280 million, or $5.19 per share. Our adjusted pretax margin for the quarter grew 3.8 points to 17.6%, and for the full year, grew 5.2 points to 18.4%.

  • 2016 has been a great year for us in almost every dimension. Strong demand, balanced industry capacity in our markets, and manageable fuel prices have characterized our business environment. Our team has taken good advantage of this circumstance, making sure that the investments we made in our business over the past several years continue to deliver the returns we anticipated from them. Our business is stronger, and we are growing value for our shareholders. Hawaiian stock has outperformed our peers, and in the last year alone, we have seen our share price rise by over 60%.

  • Beyond the finances, 2016 was a year in which we carried a record 11 million passengers, in which we were recognized as the world's most punctual airline, and in which we took home several service awards for Hawaiian's outstanding hospitality. So to my colleagues, I thank you for your unwavering dedication and unmatched service to our guests. As the year drew to a close and our 2016 financial results became assured, we were delighted to make profit-sharing distributions to non-officer employees in excess of the amounts required by our collective bargaining agreements.

  • Though 2017 will be a different year than 2016, much will remain the same. From what we can see looking ahead, the strong business environment we have been enjoying will continue. Demand for the Hawaii vacation remains strong, and industry capacity growth is still projected to be modest. The price of fuel will remain moderate by the standard of recent history, so it is forecast to grow versus 2016.

  • What will be changing is the level of investments we'll be making to grow our business. The headline investments involve the delivery of our first of three A321neos, and all of the attendant preparatory work surrounding the introduction of a new fleet. This aircraft, as we detailed at our recent Investor Day, is ideal for several of the routes we fly today, and to many which we do not yet serve. Beyond this, investments in 2017 will include completing a new maintenance hangar, taking on the bulk of the A330 cabin reconfiguration, which adds lie-flat seats and increases the number of Extra Comfort seats, and enhancements to our technology infrastructure.

  • Before I get carried away with talk of the future, let me touch on a development since we last spoke at Investor Day at the beginning of December. We were notified by Airbus of delays to the deliveries of our first three A321neos by about three months. We now expect these three deliveries in the fourth quarter, all but ruling out our prior plan to have them in service before our busy winter peak. As you'll hear shortly, the delay impacts our projected ASM growth for the year, and of course, the revenues we had anticipated in the fourth quarter.

  • 2016 closes the middle phase of our decade-long plan to revitalize Hawaiian Airlines. The first phase involved heavy investment and tremendous growth. From 2010 through 2014, we added planes, people and destinations. Our revenues doubled. The second phase, spanning 2014 to the present, has been a period of much more modest growth, allowing us to absorb all that was new, to master our competitiveness in so many the new geographies we now serve, and to secure the return from the investments we have made.

  • 2017 to the end of the decade will be the third phase. In these years, we will transform our ability to compete. The investments will be more modest than those we made at the beginning of the decade, and the returns we anticipate will arrive far more quickly.

  • On routes between Hawaii and North America, where we already enjoy the preeminent position, the new aircraft will allow us to expand our business and bring the terrific service provided every day by my dedicated colleagues to more guests. The new aircraft will free more wide-body aircraft for further long-haul expansion, where in the past several years, we have demonstrated our ability to compete against many fine global players. With all this to look forward to, we cannot wait to get stuck into 2017.

  • Peter will now discuss our revenue performance.

  • - Chief Commercial Officer

  • Thanks, Mark, and aloha, everyone. Our quarterly unit revenue results beat our original expectations, and we closed the quarter at the high-end of our revised guidance, with system RASM improving by 6%. Better-than-expected domestic passenger revenue, as well as stronger cargo results explain the improvement relative to earlier expectations, and demand remains strong across our network.

  • My thanks go out to the commercial team for another quarter of solid execution in each of our three geographies, all of which posted PRASM gains for the quarter. Domestic PRASM, which includes North America and neighbor islands, grew 8.7% for the fourth quarter on strong demand and balanced industry capacity. For the period which we are able to compare our performance against competitors on North America to Hawaii routes, we have outperformed the industry on an absolute basis, and have improved this revenue premium year over year. Given our strong performance in the back end of 2016, there is a good chance that this trend continued to close the year, although we won't be able to confirm this for a few months, as the competitive data is lagged.

  • Our North America routes posted a double-digit PRASM gain this quarter. Industry capacity growth on routes between North America and Hawaii has been minimal in recent periods. And looking ahead, we continue to see relatively flat industry capacity in the first half of 2017, based on published schedules. The team is executing very well in this part of our network, and looking ahead to the first quarter, we expect the positive trends and momentum to continue.

  • There is some variability in performance as we move through the months of the quarter. January and February will post strong year-over-year PRASM gains, while March will be affected by Easter moving to the second quarter in 2017. Overall, we expect another strong performance in North America for the quarter.

  • In the neighbor islands, our fourth-quarter PRASM was up slightly from last year, as a series of tactical initiatives yielded benefits, and as we came closer to lapping the expansion of competitive capacity in the second quarter of 2016 in the Honolulu-Lihue and Honolulu-Kona markets. Looking ahead, industry capacity, based on published schedules, is expected to be up in the low double-digit range in the first half of the year, due to recent additions from both Hawaiian and our primary competitor within the State of Hawaii.

  • Our international PRASM grew 4% this quarter from last year, which is a sequential improvement from third-quarter results. Overall trends on the international routes remain solid, and during this period, we lapped a negative foreign exchange in fuel surcharge impacts from last year. Japan was strong, and the new services launched from Tokyo were immediately accretive to our international PRASM.

  • Looking to the first quarter, we expect another period of international PRASM growth and sequential improvement from the fourth quarter. Industry capacity growth on our international routes is expected to be moderate. Demand continues to grow in maturing markets, and we will continue to benefit from the accretive new Tokyo routes. And this includes a full quarter of our second daily Haneda flight, which is a split service between Kona and Honolulu. Partially tempering our performance will be the post-election strength of the US dollar, particularly against the Japanese yen. As a reminder, we do have some foreign exchange hedges which help to mitigate the currency impacts.

  • Our value-added revenue per passenger grew to $23.90 in the fourth quarter, up $1.65 from last year. As in recent quarters, the primary drivers of growth are the continuing strong sales of HawaiianMiles, particularly from our co-branded credit card relationship, which is doing very well, and our successful Extra Comfort seat product. As I foreshadowed at Investor Day, our Extra Comfort sales topped the $50 million threshold for the full year. Looking ahead, we anticipate this number to continue to move up as we add additional inventory of Extra Comfort seats to our fleet over the next couple of years.

  • Cargo turned the corner in the fourth quarter, with improvements in domestic and Asia markets, and grew $2 million from last year. Looking ahead, we expect to see continued growth in our cargo business as these positive trends continue and are enhanced by the launch of our neighbor island cargo freighters in the coming months.

  • Let me turn to the outlook for 2017. In the first quarter, we expect our capacity to grow 2.5% to 4.5% from last year. With the delivery delay of the A321 neos, we have been forced to refine our capacity plans for 2017, and we are now expecting full-year capacity growth of 1% to 4%.

  • We expect our positive revenue trends to continue. We are forecasting a fourth consecutive quarter of RASM gains, with a projected range of 4% to 7% year over year. Strong passenger revenue, propelled by steady demand for travel to Hawaii, balanced industry capacity growth, solid execution and the continued strength in other revenue, underlies this expectation. Although our year-over-year comps get tougher throughout the year, we are carrying terrific momentum into 2017, which gives us confidence in our ability to keep building on the strong performance we have seen in recent periods.

  • The fourth-quarter results represent a strong finish to an exceptional year, with industry-leading unit revenue growth. The improved results allow us to grow our business and invest in our fleet and network to strengthen our competitive position. We look forward to 2017 and beyond, with a balanced network, an optimal fleet for each of our missions, and the award-winning hospitality delivered by our front-line colleagues each and every day.

  • Now let me turn it over to Shannon to discuss our costs and the balance sheet.

  • - CFO

  • Thank you, Peter.

  • Our fourth-quarter results complete an exceptional year of earnings growth, margin expansion and balance sheet strengthening. The financial improvements in 2016 allow us to continue investing in our business and growing long-term shareholder value. Excluding the $95 million of special items this quarter and the enhanced profit-sharing for all of our employees that Mark discussed earlier, our costs were in line with the expectations that we set at the end of October.

  • Let me briefly go through the special items this quarter. $17 million related to our accretive long-term fleet strategy to exit the 767s early and replace them with A321neos, and includes a $49 million non-cash impairment charge on the owned aircraft and a $21 million charge to early-terminate an agreement with a maintenance vendor. We also recognized a $5 million profit-sharing payment to employees for their service in prior years, and $20 million related to ongoing labor contract negotiations.

  • As a reminder, our fourth-quarter costs were elevated from last year due to increases in wages from both volume and rate, benefits related to increased healthcare premium rates, aircraft rent due to the additional Leeds aircraft. Rental rate increases at our Honolulu and Los Angeles stations, maintenance from a six-year check on one of our A330s, and purchased services as we continue to make investments in our business. These items totaled about 6 percentage points of the year-over-year increase in cabin mix fuel this quarter.

  • In nonoperating expense, our interest expense decreased $5 million from last year, as we continued to benefit from the debt prepayments we made earlier in 2016. And as we mentioned in our December traffic release, our other nonoperating expense was higher than expected due to a non-cash loss from the translation of our foreign currencies-denominated bank accounts from the strengthened US dollar at year-end.

  • Moving to the balance sheet, our cash position remains strong, with $610 million in cash, cash equivalents and short-term investments. With our $500 million cash target, we are in a great position to continue investing in our people and our business. In December, we further bolstered our continued liquidity by renewing and expanding our revolving credit facility to $225 million from $175 million, lifting restrictive covenants and adding route authority collateral, allowing us to leave more of our aircraft unencumbered. Our leverage ratio at the end of the fourth quarter was 2.0 times adjusted debt to EBITDAR, which is in the middle of our target range of 1.5 to 2.5 times.

  • We also continued to make investments in our people, and contributed $31 million acquired to our pension and other post-retirement plans, for a year-to-date total of $58 million -- well in excess of our minimum requirement. These contributions provide top savings and lower our pension liability and future minimum payments.

  • Turning to our outlook for 2017, for the first quarter, we expect cabin mix fuel to grow 3% to 6% from last year, which excludes any assumptions for an amendable labor agreement. We expect our cabin mix fuel to be elevated from last year due to the following factors, which total 4.5 percentage points: Wages and benefits increases from both volume and rates, totaling 2.5 points. Aircraft and passenger servicing from volume and rate increases in catering and ground handling totaling 1 point. Aircraft rent for the June A330 lease and the additional two 717s delivered in November totaling 0.5 point. And other rental and landing fee rate increases at Honolulu Airport and the new hangar totaling about 0.5 point.

  • For the full-year 2017, we expect our cabin mix fuel to grow in the mid-single-digit range, excluding any assumptions for our amendable collective bargaining agreement. And as I mentioned at Investor Day, we continue to look for opportunities to lower our long-term cost structure.

  • I am pleased to tell you that in 2016, we were able to successfully renegotiate several large supplier agreements, resulting in a savings of $280 million over the life of these contracts. In exchange for agreed-upon cash prepayments totaling $82 million, we will receive lower rates on certain long-term services from suppliers. We expect the long-term cost savings to far-outweigh any near-term charges, including the $21 million impairment charge that I mentioned earlier. We are already seeing the benefits of these changes, and in the first quarter, we expect the maintenance line to be down a couple of million dollars from last year. Our strengthened financial position facilitated these cost savings opportunities, and we intend to continue to look for other opportunities to drive long-term cost savings.

  • Based on the field curve as of January 17, we expect our economic fuel cost per gallon for the first quarter to be between $1.60 and $1.70, and expect an $11 million increase in our costs from last year. For the full year, our economic fuel cost per gallon is expected to be between $1.75 and $1.85, an $81 million increase from last year. As of December 31, we have hedged approximately 35% of our projected fuel requirements for 2017, and expect our fuel hedges to settle as a gain position on a couple of million dollars as we begin lapping last year's drop in fuel prices. We continue to maintain a disciplined approach to our hedging program in order to manage our operating and economic risk. We expect our fuel consumption to increase from last year in the range of 4.5% to 6.5% for the first quarter, and 2.5% to 5.5% for the full year.

  • For 2017, we expect our effective tax rate to be in the range of 37% to 38%. Our cash tax rate is expected to be slightly lower, at approximately 34% of pretax income, as we used up our remaining end-wells in 2016. We continue to look for tax-savings opportunities, and looking beyond 2017, we expect our cash tax rate to be asked significantly lower, driven by the accelerated depreciation expense from the upcoming A321neo delivery. We continue to expect our CapEx to be in the range of $410 million to $420 million for the full-year 2017, as we make pre-delivery payments for upcoming aircraft deliveries and invest in our business.

  • As a reminder, in the fourth quarter of 2017, we are taking delivery of one A330 and three A321 neos, which we expect to fund in cash. We also plan to return one B767 at the end of its lease in the fourth quarter.

  • At the beginning of the decade, we embarked upon a plan to revitalize and transform our business by investing significantly in new aircraft and growth into new geographies. Slower growth in the last two years allowed us to ensure our investments delivered returns and strengthen our competitive position in the new geographies. The investments we have made have bolstered our financial performance, strengthened our balance sheet, and grown value for our shareholders.

  • Looking ahead to 2017 and the remainder of the decade, the investments we're making will be much more modest and deliver quicker returns than those at the beginning of the decade, as our focus this period is on North America to Hawaii, a geography where we already enjoy a strong competitive position. We are confident that our investments in the growth and long-term sustainability of our business will continue to improve our financial position and gross shareholder value in the years ahead.

  • This concludes our prepared remarks. And with that, I'll turn the call back to Ashlee.

  • - Senior Director of IR

  • Thank you, Mark, Peter and Shannon. Also thanks to all of you for joining us today, and for your continued interest in Hawaiian Holdings.

  • We are now ready for questions from the analysts first, and then the media, if time permits. As a reminder, please limit yourself to one question and, if needed, one follow-up question. Operator, please open the line up now for questions.

  • Operator

  • At this time we'll be conducting a question-and-answer session.

  • (Operator Instructions)

  • Mike Linenberg, Deutsche Bank.

  • - Analyst

  • Hello, Mike? Well, operator, we can't hear Mike Linenberg, and we're getting feedback. Can you hear me on my phone?

  • - President & CEO

  • Yes, we can hear you now great.

  • - Analyst

  • Oh, sorry about that. On your consumer comments, you talked about the fuel surcharge basically being a bit of a negative in the December quarter. Are we now seeing -- my sense is that we were above the threshold as it relates to fuel surcharges and where fuel prices are now. Are we seeing that in this quarter, or is there a lag effect? When do we start seeing that come back into the fair structure in that (technical difficulty)?

  • - Chief Commercial Officer

  • Yes, thanks, Mike. In the fourth quarter and in the first quarter, we still have some negative impacts from fuel surcharge. The overall impacts are for fuel surcharge and ForEx in both quarters are less than 1%. And as we look at the forward curve, I believe it is in the second quarter where we expect the fuel surcharge to start kicking in, in a couple of the geographies, particularly in Japan.

  • - Analyst

  • Okay, great. And then just my second question on the cost guidance for the year, I think previously it was low- to mid-single digit CASM gain, CASM ex for the year, and now it's mid. And presumably, that's because you have had to scale back your capacity. But when I think about the capacity scale-back, it's a new airplane type, right? It's inducting a new airplane, and with that comes ramp-up costs, there is a learning curve.

  • And so I am not sure if that's what's actually driving that, or if there's something else? I know, Shannon, you did run through a whole bunch of items that are impacting costs this year, but I am just wondering why the change from the previous guidance?

  • - President & CEO

  • So, Mike, it's Mark here, and I will let Shannon answer it in greater detail, but basically, I think you have got it right. I think what has happened is that we do not get the benefit of the ASMs, but we do not avoid really any of the costs, because these aircraft come in the fourth quarter. So there is a little ability for us to delay the onset of some of these costs until a little bit later in the year, basically a quarter's worth, not all of them, but some of them. But we get the cost of induction, we do not get any of the either the ASMs or the revenues. But Shannon, do you want to add to that?

  • - CFO

  • Right, that is almost exactly what I was going to say. And Mike, just so remember too, what we talked about at Investor Day was, we are trying to keep our business-as-usual costs at that low single-digit range, but we do have quite a bit of investment. On top of the A321 induction, we have the hangar investment, and we're still making IT investments. So none of that piece moves. So it was really a matter of the denominator there changing, with the delay of the A321neos.

  • Operator

  • Hunter Keay, Wolfe Research.

  • - Analyst

  • Hi. Can you hear me?

  • - President & CEO

  • Yes, we can hear you fine, Hunter.

  • - Analyst

  • All right, good. So to the A321 delays, what assurances, which I assume, by the way, are GTF engine-driven, what assurances is Airbus giving you there won't be further delays? Which are a big deal for you. It's usually not in the CASM, that's one thing.

  • But this was an essential part of your Analyst Day presentation, was really the fleet and the changes those were going to drive. So how do you feel about this new delivery target being met? And are you going to pursue penalties from Airbus now or if things get worse? Are you entitled to them?

  • - President & CEO

  • Okay, so the first thing I would say is that, yes, this is a very important airplane for us, and we think it is going to really transform our business between Hawaii and the US mainland. We're certainly not stepping away from our enthusiasm for the airplane. The second thing I would say is that, in the viewpoint of an aircraft that we are likely to operate for 20-plus years, a three-month delay is irritating, but does not in any way fundamentally undermine our confidence in the airplane or excitement about getting it.

  • Airbus is giving us their best belief as to the delivery of these aircraft. It's tied to the release of an improved component in the Pratt GTF engine. So you know, I think their level of confidence is reasonably high. That is not to say that it is a cast-iron guarantee, but we have every expectation of getting the aircraft on the timeline that has now been established.

  • And as to penalties and remedies, I think it is premature for us to be talking about the contractual terms that we have with them, with Airbus and our ability to enforce them. I would simply say that, at the moment, our focus is on getting aircraft in the right shape, in our fleet, as quickly as we can.

  • - Analyst

  • Okay, I think that is a fair answer, thanks. And then on the $20 million accrual you took for the proposed CBA, can you tell us, is that for the pilots? And I would imagine so. And then can you give us an update on where you are with that? Does that mean that you have, I think, what airlines are doing now, like tentative-tentative agreements?

  • Is that what you have in place right now? And if so, can you us a timeline on when you expect it to be a TA, when you expect a vote? And if that vote should be passed, what the impact of the full-year CASM would be, in the event that contract is ratified? So there is a lot of assumptions embedded in that question.

  • - President & CEO

  • Yes, let me try and knock off the big ones, and then I will turn the accounting over to Shannon. So first of all, I think it would be an overstatement to say that we are at the point where we are tentatively-tentatively agreed. I think we are in discussions with our pilots' association, our pilots' union. I think those discussions are ongoing. We are under the aegis of the National Mediation Board.

  • It is the Company's desire to achieve an agreement as quickly as possible. I do not think we believe that we benefit from being hung out there waiting for this to get resolved. My personal hope is that we can get to a point where a tentative agreement can be signed, and where the union can put it out to their membership for a vote. But I think that is probably about all the color we can add at this stage about the negotiations. So with that comes a unwillingness to speculate about a timetable.

  • - CFO

  • And Hunter, I will add a little bit more on the $20 million accrual. I would not necessarily take that as being at a certain place in the negotiation. There's just certain triggers, or requirement that, when triggered, requires us to do a certain accounting. And that is all it really was. I would not necessarily say that it indicates that we are very close to an agreement or anything like that. It is just that certain requirements are triggered for timing purposes, and we have accrued the $20 million.

  • - Analyst

  • Okay. And then just on the CASM impact, is it a little early to ask about that? Do you want to put something out there right now, or no?

  • - CFO

  • Of the pilot agreement?

  • - Analyst

  • Yes.

  • - CFO

  • No, we are not ready to state anything on that quite yet.

  • - Analyst

  • Okay, thank you.

  • Operator

  • Helane Becker, Cowen and Company.

  • - Analyst

  • Hi, guys, thanks for the time.

  • - President & CEO

  • Hey, Helane.

  • - Analyst

  • So I just have two questions. One on the maintenance hangar. Can you just say where you are in terms of completing that?

  • And then the other question I have is with respect to the local economy. Can you just talk about how that economy is doing? Because I feel like some of the retailers that reported talked about some lower-than-expected revenues in the Hawaiian markets specifically, and I'm just wondering if that's lower and it did not look like it was lower tourism, based on the HTA numbers. So just trying to figure that out? Thanks.

  • - President & CEO

  • Sure, yes. No worries. The hangar. So the story of the hangar is one that the state was responsible for constructing the hangar. They signed up with a general contractor that failed to deliver the hangar as specified, and they abandoned the contract with the hangar half complete. Since then, we have reached agreement with the state that we are going to take over the completion of the hangar.

  • Where we are right now is that we have our Engineering Team just about finished going over a listing of all the defects and deficiencies, of which there are, sadly, many, in the construction to date. As soon as we get a full handle on that, then we will be in there, finishing up the construction of the hangar. We hope that this is going to be a matter of months to complete, but again, until we finish our work determining on what the deficiencies are, it is a bit premature to give an exact date of when we can have it finished. But it is our plan that we're certainly looking at this as a 2017 event.

  • With respect to the local economy, I think the local economy is doing very well. And we, too, have seen some numbers around retail that seem to swim against the tide of other very positive numbers, not only Hawaiian Airlines, but also in terms of number of visitor arrivals, and so on. So it is our belief that this is more a reflection of the changing nature of tourism than it is any leading indicator of softness in demand for the Hawaii vacation.

  • - Analyst

  • Okay, all right. I just wanted to get that. So okay, thanks very much for your help.

  • - President & CEO

  • Thanks, Helane.

  • Operator

  • Joseph DeNardi, Stifel.

  • - Analyst

  • Thank you. Peter, just a question on competitive capacity. You mentioned intra-island is up a decent amount. Is it fair to just think about that as a one-time event there associated with your competitors changing their network and that, that normalizes once you lap that change? Or is there something more to be worried about there?

  • - Chief Commercial Officer

  • That is difficult for me to say. I can tell you what I know, which is that our competitor has taken delivery of a Q400 aircraft, and have a couple more coming. What we understand is that they intend to grow their flying with that aircraft., and I think it will really be a function of how they perform in the marketplace that determines what future investments they may or may not make.

  • From our standpoint, we have got an extremely strong competitive position. We believe we have the best product. We have tremendous service delivered by our front-line colleagues. The 717 is, in our mind, the single best aircraft for neighbor-island flying, and we think we are extremely well-positioned to compete with whatever competitors may come our way in the neighbor-island markets.

  • - Analyst

  • Okay. And then just on the North America side, the outlook there seems pretty benign. You are obviously putting some pretty strong RASM numbers. I'm not trying to make you argue against yourself, but is it just a matter of time before that changes, before somebody adds capacity? Or are there schedule issues that would present a barrier to entry, that just is not appreciated?

  • - Chief Commercial Officer

  • You know, there is no hard barriers to entry. I think we have, as we talked about at Investor Day, some of the revenue trends that we have seen in 2016 are unique to us as we have grown our revenue premium. I would be keen to get those A321s as soon as possible and add a little bit more Hawaiian Airlines capacity. And we have a couple of routes in mind for those. But for the foreseeable future, we think the North America routes look good, and we expect them to continue to perform well this year.

  • - Analyst

  • Great. Thank you.

  • Operator

  • Dan McKenzie, Buckingham Research.

  • - Analyst

  • Hey, thanks, guys.

  • - President & CEO

  • Hi, Dan.

  • - Analyst

  • For those trying to get a sense of the core RASM trends, how much of an impact is the calendar shift, you know, with the holidays impact first-quarter RASM? And then just similarly, how much does the shift of Easter offset that benefit? So depending on the airline, it seems like those numbers can shift around quite a bit. I'm just not quite sure how that plays out for Hawaiian.

  • - Chief Commercial Officer

  • Yes, so I do not know when you talk about the calendar shifts. You may be talking about fourth quarter, where the Christmas week was a little bit compressed. We really, as we set out our guidance for the fourth quarter, we did not see a lot of calendar shift affecting December. And December came in strong, as we were expecting then. January looks good.

  • As far as Easter goes, with Easter shifting, it does create the scenario that I talk about, where March will still be a good month, but it will be, year over year, the weakest month of the quarter, based on our current expectations. I would think that the overall impact of that is something on the order of one percentage point, maybe not even that much. So you know, there's other things balancing it out. And again, January has really come in strong, so that may be a little bit of calendar shift from 4Q into 1Q as well.

  • - Analyst

  • Okay. So the extra peak travel days that got moved into January this year from December last year really do not impact the first-quarter core revenue, as I hear you talk?

  • - Chief Commercial Officer

  • It helps some. It was something we were curious about as we were going into the Christmas period. Because I think the way the calendar laid out with Christmas and New Year's Day on a Sunday, that there was a concern expressed by some of the other carriers, not so much by us going into the fourth quarter, that it was really going to compress a lot of the flying into that one week in December, and maybe have a negative impact on January.

  • Certainly for us, hasn't had a negative impact on January, and we thought we had pretty good December results. So overall, it's a little bit hard to discern that there was much of an impact one way or another.

  • - President & CEO

  • Yes, and I would just add to that. I think we would be drawing it out more if the back half of January and February looked to be demonstrably weaker than we have seen, in the first couple of weeks. And we are not seeing that. It is a strong revenue environment, even in the periods unaffected by any calendar shift.

  • - Analyst

  • Okay, understood. And then for my second question here, where are we exactly in the rollout of Extra Comfort today, and what percent of the revenue base is that impacting? And I recall at your Investor Day from a year ago, the revenue improvement was going to be up, I think, 20% to 40%. And I'm just wondering, are we closer to that benefit being at 20% of improvement, or closer to that 40%, on that revenue base that it is impacting?

  • - Chief Commercial Officer

  • So I am not entirely sure what you're referring to with the 20% and 40%. Let me tell you where we are in terms of Extra Comfort. As I mentioned in the call, we generated $50 million in Extra Comfort revenue during 2016. We expect to grow that number this year. And part of the growth we talked about was a longer term trend, with the modifications we are making to the A330s that add the lie-flat seats, also increase our capacity of Extra Comfort on those aircraft from 40 to 68.

  • And we have got other improvements in terms of, or other increases to that inventory, with the a A321s coming later on, where the A321s will have Extra Comfort seats as well. And the 767s that are leaving our fleet do not have the same capacity. We have essentially got one row of bulkhead seats on that aircraft that we sell as a preferred seat. So I am not going to give a specific guidance number for 2017. I expect some growth with the inventory expanding.

  • I will caution that one of the challenges we have with being in the midst of the A330 rollout, of aircraft coming on with the lie-flat and Extra Comfort modifications, is that you do not have a consistent product day in, day out. So you cannot go and sell all of those 68 seats in advance in every market, because there are some places, we do not know whether they're going to get a 40-seat Extra Comfort aircraft or a 68-seat Extra Comfort aircraft. But suffice to say, that product is doing very well. It is going to grow this year, and we expect over the next couple of years, that it is really going to be a catalyst for our other revenue improvement.

  • - Analyst

  • Yes, I was just trying to get a sense of the trajectory. So today, it's impacting whatever it is, 25% of the routes. At the end of 2017, it's going to impact perhaps 35% of the routes. Is there some perspective you can share along those lines?

  • - Chief Commercial Officer

  • Yes, what I would say is, we have got 23 A330s in the fleet right now. We will have 24 by the end of 2017. Of those aircraft, six of them by the end of 2016 had the 68 Extra Comfort seats, and the remainder had the 40 Extra Comfort seats that we had before. And we will be down to a low single-digit number of aircraft that do not have the modification by the end of 2017.

  • So over the course of the year, we will go from six aircraft with the remodel to, let's call it, 18 or 19 aircraft as we enter next year. So you'll see us being able to sell that consistently on more routes as we go through the year.

  • - President & CEO

  • And we have a plan to specify which routes we are going to sell 68 Extra Comfort seats, once we have the confidence that we can deliver that product every day. And it is a continuing rollout through the year.

  • - Chief Commercial Officer

  • And for those of you in New York, that plan includes our New York route getting that aircraft in February of this year. So we'll have lie-flat seats and more Extra Comfort inventory coming to an airport near you very soon.

  • - Analyst

  • Okay, thanks, guys. Appreciate it.

  • - President & CEO

  • You bet.

  • Operator

  • Steve O'Hara, Sidoti & Company.

  • - Analyst

  • Hi, good afternoon. I was just wondering if you could just talk about the -- so load factor, you've done a great job in 2016 raising that up. And I'm just wondering if you think there is more room to improve on that further in 2017?

  • - Chief Commercial Officer

  • Yes, Steve, thank you for noticing that. I would say there is some more room certainly in the first quarter, where the load factor improvement trends really picked up steam starting in -- really accelerating in the second quarter. So I think you will see some load factor improvements in Q1. And going through the rest of the year, most of our revenue improvement is, candidly, going to have to come from yield improvements. And on a positive note, we're seeing some traction in a number of the markets, so we think there is an opportunity to grow revenue there.

  • - Analyst

  • Okay. And then just on the HawaiianMiles revenue, is that in passenger revenue, or is it in cargo? And did you say what the amount was for the quarter?

  • - Chief Commercial Officer

  • No, we did not say the amount for the quarter. And the answer is, both. Unfortunately, the accounting has us record some of that in passenger revenue. It gets deferred as we sell the miles. And there is a piece based on the existing accounting that we recognize immediately in the other revenue line.

  • - Analyst

  • Okay. And then just as you accrue them or record them in revenue, you are recording some level of cost along the way; is that the way it works?

  • - Chief Commercial Officer

  • Now you're going one step further in the accounting, so I'm going to turn it over to Shannon (laughter).

  • - Analyst

  • Okay.

  • - CFO

  • The liability or expense side is treated differently than the revenue. It is actually just completely separate. We are on an incremental cost method of accounting for our frequent flyer liability. So we just take the number of miles outstanding at any point in time and multiply it by what we calculate to be the incremental cost to fly a person using that mile. So the liability is based on the number of miles outstanding times some incremental cost factor.

  • - Analyst

  • Okay. I think understand that.

  • - CFO

  • Ashlee can talk to you about it in more detail.

  • - Analyst

  • That's fine. Okay, thank you very much.

  • - President & CEO

  • You bet.

  • Operator

  • Andrew Didora, Bank of America.

  • - Analyst

  • Hi, good afternoon, everyone. Just have a follow-up on the intra-island capacity. First, I know you did, I believe you were adding some mid-day 717 flying. I'm wondering how that has ramped up? And then second, are there any further initiatives that you plan to help counter what Island Air is doing with the new planes that they are getting?

  • - President & CEO

  • Yes, so the additional 717s have not yet entered service. They will do in February and March of this year. We are going to remain competitive, both from a cost perspective, from a price perspective and from a schedule perspective. And where it is appropriate, we will be increasing services to make sure that statement remains true as we see how Island Air develops in the market.

  • - Analyst

  • Got it. And then, Peter, I know you talked about in your prepared remarks that you have some hedges to help mitigate the yen impact going forward here. But, just when you go back and look at some of your historical booking levels, when you have seen such a drastic move in currency in a short paid of time, do you see any change in booking trend from the Japanese traveler into Hawaii?

  • - Chief Commercial Officer

  • It's a great question, and something we have talked about. Surprisingly, we have not, with some of the moves we have seen in recent years, seen an impact on the overall level of demand, particularly for Japanese tourism to Hawaii. I would say that this move was pretty quick, but we have also come back part of the way.

  • So I think the yen went from about 102 yen to $1 on Election Day, up to as high as 119 yen. And I think in the last couple of days, we have been in the 113 or 112 range. So it was a pretty quick move at first, but it has come back a little bit. And I will leave it to you guys to project whether markets settle down a little bit now going forward.

  • - Analyst

  • Okay, thank you. That is all I had.

  • Operator

  • Rejeev Lalwani, Morgan Stanley.

  • - Analyst

  • Hi, thanks for your time. Peter, a couple of questions for you. First, you noted a fair amount of confidence, and just your RASM improving throughout the year just by comps and FX headwinds and so on. Can you just talk about why that is what you're seeing, and what some of the drivers would be?

  • - Chief Commercial Officer

  • I think some of it is that, as we talked about at Investor Day, I think our improvement in 2016 was not just a function of the market giving us more, it was a function also of us executing well in that environment. And I think there were a number of things that we did to execute well in terms of how we sell, how we market our services, how we execute in the revenue management department, that ramped up throughout the year. And I think we'll see greater benefits on that.

  • And I think our team is very focused on continuously improving our understanding of the market, our execution day to day. And we do not see a reason why we should not be able to continue posting gains going forward.

  • - Analyst

  • Okay. And the other question was also about a comment you made earlier, Peter, around the strength in RASM in some of the Hawaiian markets, and now it is leading the industry. Is that the same case when you look at margins? Meaning, is it leading the industry overall in the Hawaii market? Or is it underperforming, and is that why there is not this big push to add capacity? If that makes sense to you.

  • - Chief Commercial Officer

  • So Rajeev, I think my comment in the prepared remarks was that we had industry-leading RASM performance. That was comparing our RASM as an airline relative to the other carriers that we compete with in North America, and the ones that you follow. I think, we also, if you look at 2016 over 2015, we will probably be very close to, if not the absolute leader in margin improvement as well. So I think it does translate into margin improvement.

  • - Analyst

  • Okay. Specifically in terms of the Hawaiian markets, I know RASM is pretty strong, but are margins incredibly strong as well? Or is it less so, and that is maybe what is keeping capacity away?

  • - President & CEO

  • Yes, it's Mark here. We don't comment on specific geography margins. I think what we feel very comfortable saying is that we like our position in Hawaii to North America, and we would not trade it for anybody else's position in the marketplace today. But beyond that, we do not address margins by geography.

  • - Analyst

  • Understood. Mark, Peter, thank you so much.

  • - President & CEO

  • You bet.

  • Operator

  • Michael Derchin, Imperial Capital.

  • - Analyst

  • Hi, everybody. Great year. Congratulations.

  • - President & CEO

  • Hi. Thank you.

  • - Analyst

  • I would like to just talk about that we're in the early days of the Trump Administration, and there's an awful lot going on, a lot of activity, a lot of discussion about changing tax policies, changing, making rules less cumbersome, bilateral negotiations, et cetera. There's a lot of discussions. I wonder if you have any early thoughts on how that might affect you and the airline industry going forward?

  • - President & CEO

  • Well, Mike, I think at the moment, there are lots of views as to what might happen. Obviously, what, three or four days into the new Trump Administration, we do not have a suite of policies yet that we can react to very directly. But I think to the extent that what we end up seeing is an investment in infrastructure and the desire to reform our air traffic control system, I think that would be a great positive policy direction for the new administration.

  • And to the extent that the new administration takes on this far-reaching broad level of consumer regulations that actually limit the ability of airlines to compete and meet the needs of individual customers, I think that, too, would be a positive. Early days in the administration, we have got to see what comes up. With respect to bilateral relationships, we are unapologetic supporters of open skies. We want to have the ability to compete and to take our brand of service overseas without (inaudible).

  • - Analyst

  • Thanks very much.

  • - President & CEO

  • You bet.

  • Operator

  • Ladies and gentlemen, those are all the questions we'll be taking from analysts. We will now be taking questions from the media.

  • (Operator Instructions)

  • David Segal, Honolulu Star-Advertiser.

  • - Media

  • Hi, everybody.

  • - President & CEO

  • Hey, Dave.

  • - Media

  • Hi. A lot of the questions I was going to ask, obviously I'm at the end here, so a lot of questions have already been asked. So let me maybe refine just two questions for you. Regarding the Haneda-Kona route, I know you talked about oftentimes in the past, Mark, about it takes time for a route to mature. But is the Haneda-Kona route, is that an exception because of maybe either pent-up demand, and the fact that you have been flying to Haneda since 2010?

  • - President & CEO

  • Yes, what I would say is that the early indications for this route are extremely positive. I would caveat it only insofar as we started the service during a peak time of year, which is a sensible thing to do. When you are an airline, you want to make sure that you get off onto a good foot.

  • We will be in a better position to be able to declare victory once we go through some of the shoulder period of the year, when demand is actually lower. And if we continue to perform well, then I think this will be a tremendously successful route. The early indications, based on not only the days that we have already operated this route, but also forward bookings, are positive. But it's a little bit early for us to declare victory.

  • - Media

  • Okay. And regarding the A321neos, when you start to receive those over the next few months, is it more likely that you will use your existing wide-bodies to increase frequencies into markets that you now serve? Or do you think that you will start targeting new markets perhaps sometime during the year?

  • - President & CEO

  • So I think the A321neos are going to do three things. One is, they're going to provide additional growth to allow us to fly more flights, bring more visitors into the islands, and also provide more travel options for the [care minor]. The second thing they are going to do is, they are going to replace the 767s. And that is going to be more of a substitution. The third thing they're going to do is, they are going to enable us to substitute out some of our A330s for more intercontinental long-haul flying.

  • Overall, when you look at the fleet that is coming in, the 18 that we committed to just now, the things that you can certainly say is, overall level of capacity is going to go up, the number of flights are going to go up. I think we will see both increases in frequencies on existing destinations and some additional destinations. None of this is, sadly, going to be possible in 2017, as far as we can see at the moment, because the arrival of the aircraft is really right at the end of the year.

  • - Media

  • Okay, thank you.

  • - President & CEO

  • You bet.

  • Operator

  • Adrian Schofield, Aviation Week.

  • - President & CEO

  • Hey, Adrian.

  • - Media

  • Hi there. Hey, I apologize, I missed the very start of the call. But I think Peter mentioned that the neighbor island cargo operation, you hope to get that up and running in the coming months. So I'm just wondering if you could quickly just go into that a little bit more, about where things stand with that operation? Maybe that means that you have certifications you were needing from the FAA?

  • - Chief Commercial Officer

  • We do not have every certification in hand. As I've mentioned on previous calls, Adrian, it's a complicated series of transactions. Because each one of these airplanes, because they were modified from passenger ATR 72s, have a series of supplemental type certificates, and each one of those needs to be approved on the FAA registry to get it over.

  • We have a sufficiently clear line of sight on completing those. We expect it to be done in the next few months, and have them over here flying later this year. We do not have a sufficiently clear line of sight for me to give you a specific date at this point in time. But we are confident that we are getting close.

  • Operator

  • Jon Hemmerdinger, FlightGlobal.

  • - President & CEO

  • Jon, are you there?

  • - Media

  • Hello, yes. I had it on mute. Hi, guys, how are you? I do not know if you said this real quick, but with the revised timeline for the A321neos, when will they probably enter service? I think deliveries are in the fourth quarter now, we are saying, but when will they go into service?

  • - President & CEO

  • We are hoping to get them in a couple of weeks before Christmas, but that is by no means assured at this stage. And we will update that when we get a little bit closer to the date. But really, if you look at it in the context of 2017, this will be a 2018 event.

  • - Media

  • Okay. And the other thing, you had -- just a longer term question. You had mentioned that you were looking at whether the A330 would be able to reach Europe. And I spoke to you guys about this last year, and you said you were looking into it, you weren't quite sure. Any thoughts on that? And any new thoughts on whether it would be viable to fly there?

  • - President & CEO

  • No. I think the conversation was in the context of the A330-800neo And we've had no update on the performance capabilities of the aircraft, and therefore we have not been able to advance our thinking on that.

  • Operator

  • Ladies and gentlemen, we have reached the end of our question-and-answer session. I would now like to turn the call back over to Mr. Mark Dunkerley, President and CEO, for closing remarks.

  • - President & CEO

  • Okay, well, thank you, everybody, for joining us today. 2016 was a great year for us as we continue to successfully execute our decade-long plan to grow value for our shareholders and, indeed, to grow our business. Our business a stronger, giving us a great deal of confidence for 2017 and beyond. So thank you very much for taking the time to join us. Aloha.

  • Operator

  • This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation.