使用警語:中文譯文來源為 Google 翻譯,僅供參考,實際內容請以英文原文為主
Operator
Ladies and gentlemen, thank you for standing by. Welcome to the Fidelity National Financial fourth-quarter earnings call. At this time, all participants are in a listen-only mode. Later on, we will conduct a question-and-answer session and instructions will be given at that time. If you should need any technical help or assistance during the call, please press star then zero. Thank you.
I would now like to turn the conference over to Mr. Dan Murphy. Please go ahead, sir.
Dan Murphy - SVP
Thanks and good morning, everything. Thanks for joining us for our fourth-quarter 2007 earnings conference call. Joining me today are Bill Foley, Chairman of the Board, Al Stinson, our Chief Executive Officer, Randy Quirk, Co-President and Tony Park, our CFO. We will follow our normal format, starting with a brief strategic overview from Bill Foley. Al Stinson will provide an update on our operating companies. Randy Quirk will then provide a more in-depth analysis of the title insurance business, and Tony Park will finish with a review of the financial highlights. We'll then open it up for your questions and finish with some concluding remarks from Bill Foley.
This conference call may contain forward-looking statements that involve a number of risks and uncertainties. Statements that are not historical facts, including statements about our beliefs and expectations, are forward-looking statements. Forward-looking statements are based on management's beliefs, as well as assumptions made by and information currently available to management. Because such statements are based on expectations as to future economic performance and are not statements of fact, actual results may differ materially from those projected. We undertake no obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
The risks and uncertainties which forward-looking statements are subject to include, but are not limited to, changes in general economic, business and political conditions, including changes in the financial markets, adverse changes in the level of real estate activity, which may be caused by, among other things, high or increasing interest rates, a limited supply of mortgage funding, or a weak US economy; our potential inability to find suitable acquisition candidates, acquisitions in lines of business that will not necessarily be limited to our traditional areas of focus, or difficulties in integrating acquisitions; our dependence on operating subsidiaries as a source of cash flow, significant competition that our operating subsidiaries face, compliance with extensive government regulation of our operating subsidiaries, and other risks detailed in the statement regarding forward-looking information, risk factors and other sections of the Company's Form 10-K and other filings with the SEC.
This conference call will be available for replay via Webcast at our website, at FNF.com. It will also be available through phone replay beginning at 1:00 p.m. Eastern Time today through February 7. The replay number is 800-475-6701 with an access code of 906388.
Let me now turn the call over to our Chairman, Bill Foley.
Bill Foley - Chairman of the Board
Thanks, Dan. 2007 turned out to be a challenging year for some of our businesses and yet a positive year for others. On the challenging side, our title insurance business clearly faced the most adversity. The first half of the year presented slowing but manageable mortgage and real estate markets. The late summer brought on the subprime and liquidity crisis in a near shutdown of the mortgage and residential real estate markets. However, we remain true to our operating strategy and continue to focus on operating metrics in our efforts to maximize the profitability of our title insurance operations. Before the effect of the two reserve strengthening charges in the third and fourth quarters, we generated 7.1% and 6.0% pretax margins respectively in the third and fourth quarters of 2007. While we aspire to produce higher pretax margins than we did in the second half of the year, those results were admirable given the extremely challenging macroeconomic environment, and we are confident that FNF is still the clear leader in profitability in the title insurance industry.
While 2007 was a difficult environment for the title business, 2008 has started out very positively. Last week, 75% (sic) basis point intermeeting Fed rate cut opened up the real possibility of a significant increase in refinanced transactions. Yesterday's additional 50 basis point rate cut should provide even more momentum for increased refinance orders.
Additionally, the potential increase to the conforming mortgage loan limit in certain markets to nearly $730,000 could also have a very positive impact on order counts. In a short period of time, the outlook for the title market has improved dramatically.
Our specialty insurance businesses achieved solid results in 2007. The flood insurance operation continued to provide a consistent stream of revenue and earnings due to the recurring nature of its business and the lack of underwriting risk for FNF, as the Federal Government underwrites all flood insurance in the United States. The homeowners' business had some difficult loss situations to overcome, most notably, the Southern California wildfires. Despite those loss difficulties, the homeowners' operation remained profitable throughout 2007.
Home warranty revenue suffered from the severe slowdown in the residential real estate market, but still generated nearly 20% pretax margins for 2007. The entire specialty insurance operation generated greater than a 13% pretax margin for the full year of 2007.
Our two minority owned investments benefited from the long-term contractual nature of the revenue streams from outside of the mortgage and real estate industries. First, our minority owned operating subsidiary, Sedgwick, grew to more than $660 million in annual revenue business, the largest third-party administrator in the country with revenue growth of 34% and organic revenue growth of 8%, and EBITDA margins of approximately 15%, and client retention rates greater than 98%.
Additionally, Sedgwick added several new features to its business offering, including an in-house national medical bill review facility for workers' compensation medical claims, the launch of a national professional liability claims services capability for healthcare organizations with medical malpractice exposure, significant updates to proprietary claims, services, software and the signing of an agreement with UnitedHealth Group to develop an unprecedented program for the integrated servicing of employer-sponsored workers' compensation, disability, group medical and other employee absence programs. Sedgwick's future looks promising, and we're excited about the significant value this asset can deliver for FNF shareholders in the future.
Our other minority owned investment is Ceridian, a leading information services company in the human resource retail and transportation markets. Ceridian is probably most well known as one of the largest payroll processing firms in the United States. We closed our minority investment in Ceridian in November and we're excited about the implementation of a four-point cost reduction plan. The cost reductions include workforce reductions, SG&A rationalization, technology savings, and spending improvements and business process improvements. The successful execution of this cost reduction plan will lead to material margin improvement, and we look forward to Ceridian capitalizing on that opportunity during 2008.
We also completed a minority investment in the common equity of Remy International through our special opportunities group. Remy is primarily an auto parts supplier with annual revenue of approximately $1.2 billion. Our special opportunities group originally held fixed income securities of Remy, but after its successful emergence from a prepackaged Chapter 11 protection procedure, we now have a $60 million investment which is a 47% ownership stake in the common equity of Remy. We also hold 20 million in preferred stock for a total investment of $80 million.
Like our other investments, we will ultimately seek the most efficient means of creating value from this asset for FNF shareholders. We continued to repurchase shares of our common stock during the fourth quarter. In total we repurchased 3 million shares during November and December at a total cost of about $45 million. Since instituting this buyback in the spring of 2007, we have repurchased a total of 9.7 million shares of the available 25 million share authorization for a total cost of approximately $183 million. We are not currently buying any stock as we continue to analyze our cash needs and other potential sources of cash from the sale of various FNF assets.
Finally, we continue to pay our $0.30 quarterly dividend. Most recently on December 28, 2007, we announced our March $0.30 quarterly dividend yesterday. We have said publicly that we have the ability to pay that dividend through 2009, and we expect to maintain that $0.30 per share quarterly dividend for the foreseeable future.
Let me now turn the call over to Al Stinson.
Al Stinson - Chief Executive Officer
Thank you, Bill. Our title business continued to focus on maximizing margins despite a difficult operating environment. Before the loss reserve strengthening, we generated a 6% pretax margin for the fourth quarter and an 8.1% pretax margin for all of 2007. If you also add back the $14.4 million in lease acceleration expenses we incurred during the fourth quarter, due to the closing of offices under existing leases, we actually produced a 7.2% pretax margin for the fourth quarter.
Despite the challenging environment, our title insurance employees continue to show themselves to be the best operators in the business. Specialty insurance revenue was $93 million for the fourth quarter, including $4 million in investment income, a decline of $2 million from the fourth quarter of 2006. Flood insurance generated $32 million in revenue, a 7% growth rate from the fourth quarter of 2006. Personal lines insurance contributed $43 million in revenue, a slight decline from the fourth quarter of 2006, as we remain focused on profitable growth versus absolute revenue growth.
The homeowners' business produced an increase loss ratio of 80% for the quarter, primarily due to $7.5 million in losses from the Southern California wildfires. Home warranty produced $17 million in revenue during the fourth quarter, and generated a pretax margin of 20%, which was an increase back to its more normal profit margins, despite the significant slowdown in real estate activity in the Western United States. While we do not consolidate the results of Sedgwick, they produced revenue of $170 million and EBITDA margin above 15% for the fourth quarter. For the full year, Sedgwick produced $660 million of revenue, 8% organic growth, and EBITDA margin improvement of nearly 200 basis points.
As Bill mentioned, we completed our investment in Ceridian in November. Our equity investment of approximately $500 million represents a 33% ownership stake in Ceridian. As is the case with Sedgwick, we will account for this investment under the equity method of accounting and Ceridian will not be consolidated for financial statement purposes.
Finally, on our last earnings call, we discussed a potential hybrid debt offering whose proceeds would be utilized to repurchase stock. Unfortunately, the liquidity situation of the capital markets has not allowed us to pursue that option to this point in time. We would still consider such an issuance, but are not optimistic about getting a hybrid issuance completed in the foreseeable future.
Let me turn the call over to Randy Quirk to comment on the title insurance business.
Randy Quirk - Co-President
Thank you, Al. Total open order volumes continued to decline in the fourth quarter. For the entire quarter, we opened 462,000 total orders for a quarterly average of 7,300 open orders per business day, a sequential decline of approximately 12% from the third quarter of this year, and a 26% decline from the fourth quarter of 2006. While the year-over-year decline was larger than in the third quarter, the sequential decline of 12% from the third quarter to the fourth quarter was less than the 16% sequential decline from the second quarter to the third quarter of 2007. Looking at it monthly, we opened 7,500 orders per day in October, 7,800 per day in November, and 6,700 orders per day in December.
The increase in November orders certainly was a positive development as we saw flat open order volumes from October to November in 2006. Additionally, while December orders declined significantly, the 14% sequential decline was not much different than the 12% sequential decline we experienced from November to December of 2006.
Refinance orders as a percentage of total orders increased in the fourth quarter, comprising approximately 63% of open order volume and 61% of closed orders for the fourth quarter, versus 59% and 55% in the third quarter. The refinance mix was relatively flat with the fourth quarter of 2006. Finally, January open order counts have increased significantly, particularly in the last two weeks.
After averaging 7,300 open orders per day in the fourth quarter, we averaged approximately 12,000 open orders per day last week. For the first four weeks of January, we are averaging 9,300 open orders per day, although much of the recent January increase appears to be coming from lower fee per file refinance transactions. Obviously, with declining open order counts during the quarter, we remained focused on continuing to appropriately manage the ongoing reduction in our headcount. We began the quarter with approximately 11,000 employees in the field and ended the year with approximately 9,950, a reduction of about 1,050 positions or 10% during the fourth quarter. As a reference point, we had approximately 15,000 employees at the beginning of 2006. So we have eliminated 5,500 positions or more than 33% of the field workforce since the beginning of 2006. At the peak in 2003, we had approximately 18,500 employees in the field. So we are down nearly 50% from our peak staffing levels.
To summarize our fourth quarter expense reductions on a sequential basis from the third quarter of 2007, open orders and direct title premiums were both down 12%, while headcount and personnel costs declined by 10% and 11% respectively. We remain committed to maximizing our profitability in all market environments.
The commercial title business remains a bright spot. We opened approximately 12,900 commercial orders in our national commercial divisions and closed approximately 8,300 commercial orders, generating more than $98 million in revenue. This was actually more than a 9% increase over the fourth quarter of 2006, and commercial revenue accounted for more than 28% of total direct title premiums in the fourth quarter.
Let me now turn the call over to Tony Park to review the financial highlights.
Tony Park - CFO
Thank you, Randy. FNF generated $1.3 billion in revenue for the fourth quarter with a pretax loss of $79 million, a net loss of $45 million, and cash flow from operations of $37 million. These results include a $135.7 million pretax charge to strengthen our reserve for title claim losses which I will discuss in a minute. Before the increased loss provision, we generated net earnings of $59 million or $0.28 per diluted share. We also recorded a $14.4 million abandoned lease expense in the fourth quarter, resulting from the acceleration of the present value of remaining lease obligations and the write-off of the net book value of leasehold improvements from those offices we chose to close. This had a negative impact on earnings in the fourth quarter, but it will be a benefit to future quarters.
The title segment generated nearly $1.2 billion in total revenue for the fourth quarter, a decline of 19% from the fourth quarter of 2006 and a 4% sequential decline from the third quarter. As Al mentioned, the pretax margin before the reserve charge was 6%. Personnel costs of $358 million were down $77 million or 18% versus the fourth quarter of 2006, and $42 million or 11% sequentially from the third quarter. Other operating expenses of $242 million actually showed an increase of $18 million or 8% from the fourth quarter of 2006, and a sequential increase of $25 million or 11% from the third quarter. Three major items caused this increase. First, we recognized the $14 million in abandoned lease expenses in the fourth quarter. Again, we will see a future benefit from lower lease expense due to these office closures. Second, we recorded a 20 million-dollar gross-up to both revenue and expense due to passthrough default business in our ServiceLink title operation.
This accounting gross-up causes expenses to look higher than they really are when viewed in isolation. When analyzed with the $20 million increase in revenue, there is no bottom-line impact. Finally, earnings credits from off-balance sheet escrow deposits continued to decline, tracking the significant declines in order volumes and thus escrow balances. We experienced a sequential $7 million decline in earnings credits in the fourth quarter.
These three items accounted for a $41 million increase in other operating expenses in the fourth quarter versus the third quarter. We did find it necessary to record an additional $135.7 million provision to again strengthen our reserve for title claim losses in the fourth quarter. We experienced meaningful deterioration in the ultimate estimated expected loss for policy years 2005 through 2007 during the fourth quarter, roughly 50 basis points for each of those three years. Those three policy years account for approximately $65 million of the increased reserve, according to our actuarial model.
Policy years 2005 through 2007 are now projected to produce ultimate loss ratios of between 7.3% and 7.5%. Policy years 1999 through 2004 also experienced some adverse development during the fourth quarter, but at much lower levels than policy years 2005 through 2007. Policy years 1999, 2000, 2003 and 2004 all experienced approximately 20 basis points in deterioration in the ultimate estimated expected loss. Those four policy years account for approximately $30 million of the $135.7 million increased reserve taken during the fourth quarter. Policy years 1999 through 2004 are now projected to produce an average ultimate loss ratio of approximately 7.4%.
Claims continued to come from three main categories, title search and exam errors, fraud and forgery, and closing or escrow errors. Additionally, the split between direct and agency claims has remained relatively consistent at 50/50. In 2007, nearly 65% of paid claims have fallen into those three major categories, and the number of paid claims in those three categories has increased over the last several years. The $135.7 million addition to reserves increased the reserve for claim losses on the balance sheet to more than $1.3 billion. This is approximately 3% or $39 million above our actuarial reserve point estimate as of December 31, 2007.
We determined that moving a reasonable amount above the point estimate was the prudent and conservative thing to do, particularly given the adverse development experience in the last two quarters. With the last nine years now showing expected ultimate loss ratios of between 7.3% and 7.5%, we intend to leave our provision level at 7.5% of gross title premiums for new business written in 2008. If we continue to experience further material adverse development on those prior years during 2008, we would have to further strengthen our reserves. We will continue to assess our balance sheet reserve adequacy on a quarterly basis.
Debt on our balance sheet primarily consists of the $490 million in senior notes due in 2011 and 2013. The $535 million drawn under our credit facility to primarily fund our Ceridian investment in November 2007 and debt at Fidelity National Capital, the vast majority of which is nonrecourse. The debt to total capital ratio was 26% at December 31, 2007. Finally, our investment portfolio totaled $4.7 billion at December 31. There are approximately $3.2 billion of legal, regulatory and other restrictions on some of those investments, including secure trust deposits of approximately $700 million and statutory premium reserves for underwriters of approximately $1.7 billion. There are also some other restrictions including less liquid investments, like our ownership stakes in Sedgwick, Ceridian and Remy; cash held as collateral in our securities lending program and working capital needs at some underwritten title companies; all of which total approximately $800 million. So of the gross $4.7 billion, approximately $1.5 billion was theoretically available for use with about $1.3 billion held at regulated underwriters and approximately $170 million in nonregulated entities. In addition to the $170 million available, we also have approximately $290 million of dividend capacity from our underwriters during 2008, for a total of $460 million in available cash during 2008.
Let me now turn the call back to our operator to allow for any questions.
Operator
(Operator Instructions) One moment for the first question. Our first question comes from the line of Nik Fisken, Stephens, Inc. Please go ahead, sir.
Nik Fisken - Analyst
Good morning, everybody.
Bill Foley - Chairman of the Board
Good morning.
Nik Fisken - Analyst
What's your sense on where closing ratios will go?
Al Stinson - Chief Executive Officer
Nik, our typical closing ratio for the last few years has been in the range of 65% to 70%. On the loan side it typically runs closer to 60%. So we expect with this influx of refinance orders that we've hit in the month of January, which has been very, very good for us, that the closing ratio will move down to about the low 60s. Well, we finished -- we came through last year midyear at about 62% or 63% through 2007.
Nik Fisken - Analyst
Any type of comfort you can give us on claims on a go-forward basis?
Bill Foley - Chairman of the Board
Nik, we were frankly a little surprised over the last quarter's development. We now have -- by having an actuary on staff, and he's been on staff for about a year and a half, the data we're developing gives us a lot more comfort and confidence in our loss reserving on a go-forward basis.
The only thing that bothers us is that there appears to be about a three-year lag between the time a policy is issued and the time a claim is actually paid. It's about 29 -- it's about 32 months, 33 months. And that would indicate that as of the end of '07, we're into '05 in terms of policy processing, and these have been very consistent numbers over the last number of years. And again, this is data that is a little bit new to us, but it's very, very -- it's very strong data. So I -- we're concerned about 2008, because we're going to be seeing the balance of '05 and getting into '06. We're very confident that '09 is going to be a -- have positive developments for us in claims development. But we're watching '08 very carefully.
And the other thing that we have determined is that while our claims are 50/50, agency to direct operations, the problem we're having is that our agency revenue represents about 22 cent dollars as opposed to 100 cent dollars that we get on direct operations. So when you look at it that way, the agency claim volume is disproportionate to our revenue generation. And as you know over the last several years, we've been very aggressive about canceling agents and attempting to upgrade our agency base, and we're continuing to do that. We're now in an even more aggressive mode, and we're actually looking at various states that may have a propensity to produce higher claims. And we'll have more to report on that analysis at the end of the first quarter, but we're well into it.
Nik Fisken - Analyst
How much of that is coming directly from California, would you guess?
Bill Foley - Chairman of the Board
California's not a problem.
Nik Fisken - Analyst
Okay.
Bill Foley - Chairman of the Board
California is really equal to or less than our historic claims paid rate that's developing. It's states in the Midwest that are the most troublesome and we're going to see where it goes, but we did another analysis that showed that of the agents we have cancelled over the last three years, had they never been an agent or been cancelled more than three years ago, the claims paid on those agents were about $240 million out of $413 million of agency claims paid. So you can see why we're concerned about that agency business. I mean, we have our arms around it, and we're aggressive in terms of auditing and analyzing our agents. But we're probably going to be more aggressive in terms of agency cancellations and pulling back from certain markets that just don't make sense for us. So we know we've got -- we know how to continue to improve our loss development. It just, unfortunately, takes a couple years to work its way through the system. So that's about the best answer I can give you, and it was a long one, and I apologize.
Nik Fisken - Analyst
Last question, just so I have all my numbers right, you got $80 million in Remy, $500 million in Ceridian. What's the Sedgwick number and the Timber number?
Bill Foley - Chairman of the Board
Sedgwick is about $133 million and Timber is $95 million, although there are a couple Timber sales that are developing and we anticipate reducing that investment, basically making a distribution out of Cascade which we're a 7-year, 71% owner of.
Nik Fisken - Analyst
Great. Thank you and congrats.
Operator
Our next question comes from the line of Rob Maton with Schneider Capital. Please go ahead.
Rob Maton - Analyst
Yes. I just had a quick question. You indicated that most of the recovery that you saw in January is coming from the refi side. Are you seeing any improvement in the purchase side as a result of better interest rates?
Bill Foley - Chairman of the Board
It was too early to tell, because the purchase transactions would just be starting to kick up. Traditionally, the resale transactions will start really strengthening late February, March, April, May for closings in the summer. And so I would say by the end of the first quarter, we will be able to give you much more accurate numbers with regard to resales.
What we're seeing now are just a really significant upsurge in refinance orders, and we feel somewhat vindicated by the fact that a couple of our competitors have really pulled back or gone out of business, especially in the western markets over the last 60 or 90 days. We're pretty aggressive about hiring revenue producers in those western markets. So we've actually hired from various competitors that were shutting down, around 70 escrow officers and sales representative, all which are revenue producers and no admin help. And those people actually are bringing orders in. It looks good. Now, we just have to close them.
Rob Maton - Analyst
Okay. Thanks.
Operator
A question comes from the line of Bob Napoli with Piper Jaffrey. Please go ahead.
Jason Deleeuw - Analyst
Hello, this is Jason Deleeuw calling in for Bob. Given the strong trends you're seeing in January with the open orders, what is your -- how has your 2008 volume outlook changed at all? And you had previously stated that 10% pretax margin was a goal. Is this still the goal, and how close do you think you can get that, get to that goal if your volume outlook has changed for 2008?
Bill Foley - Chairman of the Board
10%'s our minimum goal, our minimum goal. It looks much more achievable today than it looked 30 days ago.
Jason Deleeuw - Analyst
Do you have -- have you any outlook on how long you think the refi -- increased refi activity can continue here, given where rates are sitting at right now?
Bill Foley - Chairman of the Board
It's going to go on for a long time. It's very, very positive. Do you have anything to add to that, Randy?
Randy Quirk - Co-President
Yeah, we came into January expecting a much lower order count than what we're seeing now, obviously. And we think this first quarter will be back at the levels of where we were for the better part -- or the high point of the first half of 2007. So we are changing our outlook a bit in terms of our volume of open orders, and as Bill said now, we need to get them over to the closing side.
Jason Deleeuw - Analyst
Okay. And then on the specialty insurance side, the quarter over quarter revenue was a little weaker than I've thought, and I thought maybe that was because of the reduced home warranty revenue. Was there anything going on in there quarter over quarter that we should be aware of?
Bill Foley - Chairman of the Board
There actually was, because last year in the fourth quarter, we still had some Katrina hurricane related flood revenue, and that was about $22 million or $23 million dollars, and that was very, very profitable revenue for us, and that just didn't exist this year. So especially insurance, had it not been for the California wildfires, but that's part of property casualty, actually would have been very profitable for the fourth quarter, and we basically through the homeowners and auto programs, we almost offset the decline in the flood business. So it's a little stronger than it looks, because last year was skewed by the Katrina flood processing volume.
Jason Deleeuw - Analyst
Thanks, that's all for my questions.
Operator
(OPERATOR INSTRUCTIONS) Our next question comes from the line of Geoffrey Dunn with KBW, please go ahead.
Nat Otis - Analyst
Hi, it's Nat Otis; Geoff actually had to get on another call. Just a couple of quick questions, kind of on the loss ratio. First, you said between '04 and '07, reserves were in the 7.3 to 7.5 range. Is there any way to break that out by specific year?
Tony Park - CFO
It's really pretty consistent, '04 is in the low 7s, about 7.2'ish, and '05 is about 7.4, '06 is about 7.3, and '07 looks now like it's about 7.5. But again, these are expected ultimate loss ratios. It's pretty hard to have a lot of visibility into the 2007 claim year with just really one year of claims reported. So a lot of this is driven off of the last three to five years and sometimes five to seven years of experience, so these numbers can move a little bit plus or minus.
Nat Otis - Analyst
Okay, that was very helpful, actually. Second, you were talking about the higher claims coming from the agency side of things. Is that -- is there any way you can give a little more color; is that more fraud, is that more errors? Is there any way to splice that a little more?
Bill Foley - Chairman of the Board
Well, actually, we -- the losses are fairly consistent in the various categories, either between agency and direct operations. The one thing on fraud that we've seen, because we started focusing on it more than three years ago, fraud -- paid fraud claims in '05 were $49 million, in '06 were $42 million or $43 million, and '07 were $30 million, $31 million. So we've seen some real improvement in fraud. A lot of the fraud is agency based and agency driven, and that's -- we've improved that from intense audits, canceling agents that have created problems for us.
We've now -- so the -- if you look at our revenue, it's 50/50 agency versus direct. But our net revenue, of course, is 100% on the direct side. Every dollar we get in, we book. I mean, it's our -- it's 100 cent dollars, on the agency side it's 22 cent dollars. And so that is what's really troubling us about the whole agency program, is that we are basically paying the same amount of claims on the same revenue, but we're only receiving $0.22 of every dollar.
So if you look at it that way, agency really hasn't been very profitable for several years, and it's disappointing to us because we started reducing agents more than three years ago, and we've been very aggressive, where as the other underwriters have been signing a lot of those agents that we have cut. And it looks like we're going to have to be more aggressive on the agency side to get these claims reduced, and it may be that we have to go to our agents and change splits and be more aggressive about that. And as I said, it may be that there's certain areas of the country that are more claim prone, and we may just not do business in those areas of the country. We have a lot of good data now, which is very, very helpful.
Nat Otis - Analyst
Okay, great. Just the last quick question, any color on commercial volumes to start off '08 in January?
Bill Foley - Chairman of the Board
Really commercial volume is consistent over the last couple of years. Commercial volume was in '07 versus '06, was about flat. And '07 in terms of land acquisition, that's -- I mean, '08, land acquisition does not look particularly strong in terms of residential property development. But the other commercial business refi of office buildings, hotels, and other commercial property looks very strong, and will probably get stronger based upon these low rates.
Nat Otis - Analyst
That's very helpful. Thank you.
Operator
Your next question comes from the line of Rajeev Patel with SuNova Capital. Please go ahead.
Rajeev Patel - Analyst
Hey, guys. Thanks for taking the question. Just two clarifications. When you were talking about the first quarter, the direct orders opened, and you said that -- just to clarify, did you say it could be similar to the first half of '07 in terms of the opening volumes?
Tony Park - CFO
Yeah, we expect it might be higher than that. We should be hitting up towards the range higher than 10,000 orders during the first quarter on an opening per day basis. So it will be higher than the first quarter.
Rajeev Patel - Analyst
Okay. And then just on the comment about the operating margin, the pretax margin of hopefully 10% or greater, is that on the average for the full year, or when do you hope to hit that by?
Randy Quirk - Co-President
I'm sorry, you said the operating margins for the full year?
Rajeev Patel - Analyst
Yeah, there was a previous question from Jason about your target for 10% margins, and you guys commented that that's at the minimum, and the prospects of hitting that have greatly improved over the last 30 days. Is that targeted for the end of the year, or is that something which you think you could get by midyear?
Bill Foley - Chairman of the Board
No, that's something that -- the first quarter's going to be difficult, because of the lack of openings in the last quarter of last year,.
Rajeev Patel - Analyst
Right.
Bill Foley - Chairman of the Board
But beginning in the second and third quarters if we maintain these lower rates and the refinance volumes are maintained, then 10% operating margin should be in the bank.
Rajeev Patel - Analyst
Okay. Great, thanks very much.
Operator
We have a follow-up question from the line of Bob Napoli with Piper Jaffrey.
Jason Deleeuw - Analyst
This is Jason again. You reduced the employee count pretty significantly here again just in the fourth quarter. And just with the volume uptake that you're seeing right now, what are your employee needs going forward? Do you think there was more cost-cutting or do you need to hire more or are you pretty much comfortable with the current levels?
Bill Foley - Chairman of the Board
If the orders keep up at the present pace, we're going to be short employees. One thing we don't want to do is get in a position where we have too few employees and we create a claims problem for ourself three years from now by not properly processing our orders. However, at this time, we're holding the line. We're really just resisting hiring anybody other than revenue attached people, as I said, from a couple of the companies that went out of business.
Jason Deleeuw - Analyst
Okay. And just getting back to the closing ratio, the -- just given the underwriting environment, how it's tightened up significantly, and then just with falling home prices in many markets and reduced home equity, that's available for refinancing, how do you think that's going to impact the closing ratio now relative to historical high refi periods that you guys have seen and those closing ratios? Do you think there's going to be a significant difference because it's just a tougher environment to get approved for a mortgage, even in a refinance?
Bill Foley - Chairman of the Board
I think you've expressed our concern about the influx of orders we're presently seeing. With falling home prices and fewer lenders and difficulty in terms of secondary marketing, moving into secondary markets with regard to home loans, that is the one concerning thing relative to the influx of orders we're seeing; what will that closing ratio be? And I -- we'll have a lot better feel for it as we move through the month of March, because that's when these closings will start hitting. And we have -- and March, traditionally, is the month where we are very, very profitable and kind of make up for what happens in January and February. So I think it's news to come, and we'll have numbers for you at the end of the first quarter.
Jason Deleeuw - Analyst
Thank you.
Operator
We may also have a question from the line of Darrin Peller with Lehman Brothers. Mr. Peller, your line is open.
Darrin Peller - Analyst
Thanks. Quick question, can you guys remind us again of the actual profitability of refi versus purchase? Maybe if you can quantify it as maybe in basis points of the value of the underlying transaction.
Bill Foley - Chairman of the Board
Well, I mean, refis are easier to process and they take less time. However, the closing ratio on refis is lower. You can really look at it as a washout. Because by the time the efficiencies are utilized with regard to refinanced transaction versus a resale transaction, but with a lower closing ratio, I don't really think you can see much difference.
Darrin Peller - Analyst
Okay. And then in regard to your capital levels, you said 26% was your debt to capital ratio right now. First of all, I guess you're not buying back stock, partly because you don't want to bring that up too much higher. What is your target on that ratio?
Bill Foley - Chairman of the Board
Our target -- actually, our target is under 30%, and we felt like we were a little under leveraged, and we made the commitment to invest in Ceridian back in June of last year, May and June of last year, which was well before we had full visibility relative to the credit crisis, although now it looks like that loan we have on Ceridian, Ceridian's pretty good, because it's down about 150 basis points on LIBOR; it's LIBOR based. Our target is under 30%, and we're evaluating right now a number of the assets that we have on the books and how to get some liquidity with regard to some of those minority investments that we presently own. Because one of the things that we've mentioned in the past, our first goal is to -- is of course to protect our shareholders, and our second goal is to maintain the dividend ,and our third goal at this time is to repurchase shares. So we were repurchasing shares in the fourth quarter and we stopped around December 15th or so, December 10th or 15th, because we just didn't know what the future was going to bring relative to the credit markets.
Now, we have a little more visibility and a little more confidence, and I think I'd like to get through the first quarter before we probably re-engage in the share repurchase program, just to see what happens with those closing ratios, see how our cash flow looks and see if we can gain some liquidity and a couple of other ideas we're working on. So we're still committed to repurchasing shares. We have too many shares outstanding; I'd like to see us repurchase a lot of shares. We just can't get the leverage any more, when we do start making a lot of money, with the number of shares we have on the books.
Darrin Peller - Analyst
Okay.
Bill Foley - Chairman of the Board
So we have to be patient.
Darrin Peller - Analyst
And then just quickly on the dividend then, on the other side of it. I mean, maybe you can quantify it for us, exactly how much -- I mean, what are we -- what kind of earnings power do you need to have this year to maintain the dividend throughout? I know a lot of it is based on prior year's earnings and subsidiary levels. If you could just help us quantify and understand how that all works.
Bill Foley - Chairman of the Board
What we've done is we've done a cash flow analysis and based upon the dividends that can come up from the underwriters, and we have budgeted earnings at a 70% rate, basic cash flow at a 70% rate in 2008 and 2009 versus what we achieved in 2007. And at that rate, at the end of 2009, we would have to borrow about $90 million to maintain the dividend through 2009, and we would have paid back about $40 million of debt in addition to that, and that's with no asset sales and that's at a 70% earnings rate for 2008 and 2009, which we were trying to be very conservative. That's why we -- when Al was gone on the road, he said, we have stress test our dividend and we feel we're confident at least into the first half -- through the first half of '09.
Darrin Peller - Analyst
Okay. And then just lastly, to touch on the scalability of the business model. You have -- maybe you could help us understand, what type of capacity do you think each of your direct employees in regard to title can actually close on a monthly basis, and then where do -- where are we right now? In other words, how much are they closing now, what's the capacity that they can each do before you have to really start hiring people?
Bill Foley - Chairman of the Board
We can get well into March before we have to start hiring people, if orders stay at the present rate. Because they are refinance orders and they're easier to process.
Darrin Peller - Analyst
Okay. So is it like 10 per month on average or --?
Bill Foley - Chairman of the Board
No, our people can close 15 in a month, 15 to 20 a month.
Darrin Peller - Analyst
And they're closing what -- and what was it -- what rate was it in the fourth quarter around?
Bill Foley - Chairman of the Board
Not much.
Darrin Peller - Analyst
All right. Thanks for your help, guys.
Bill Foley - Chairman of the Board
We have a lot of plastic.
Darrin Peller - Analyst
Okay. Thank you.
Operator
There are no further questions. I'd like to turn the conference back over to Mr. Foley, sir.
Bill Foley - Chairman of the Board
Thank you. 2007 was a challenging year for our company, particularly in the title of business, but it looks like things may be improving. We remain excited about the long term prospects of all of our business and remain committed to our underlying goal of continuing to maximize the value of the assets of FNF for the ultimate benefit of our shareholders. Thank you for joining us this morning.
Operator
Ladies and gentlemen, that does conclude our conference for today. Thank you for using the AT&T executive teleconference service. You may now disconnect.