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Operator
Welcome to the Fiserv fourth-quarter 2012 earnings conference call. All participants will be in a listen-only mode until the question-and-answer session begins following the presentation. Today's call is being broadcast live over the Internet at www.fiserv.com, and is being recorded for future reference. In addition, there are supplemental materials for today's call available at the Company's website. To access those materials go to the Company's website and click on the link in the events section of its home page. The call is expected to last about an hour. And you may disconnect from the call at any time.
Now I'd like to turn over the call to Eric Nelson, Vice President of Investor Relations at Fiserv.
- VP IR
Thank you, and welcome to our year-end call. With me today are Jeff Yabuki, our CEO, Tom Hirsch, our CFO, and Mark Ernst, our Chief Operating Officer.
Our remarks today will include forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. We will make forward-looking statements about, among other matters, adjusted revenue growth, adjusted internal revenue growth, adjusted earnings per share, adjusted operating margin, free cash flow, free cash flow per share, revenue and cost synergies, sales pipelines, acquisitions, and our strategic initiatives. Forward-looking statements may differ materially from actual results, and are subject to a number of risks and uncertainties. Please refer to our Earnings Release, which can be found at our website at Fiserv.com, for a discussion of these risk factors.
You should also refer to our Earnings Release for an explanation of the non-GAAP financial measures discussed in this conference call. And for a reconciliation of those measures to the nearest applicable GAAP measures. These non-GAAP measures are indicators that management uses to provide additional meaningful comparisons between current results and prior reported results. And as a basis for planning and forecasting for future periods.
With that, let me turn the call over to Jeff.
- CEO
Thanks, Eric, and good afternoon. Over all, 2012 was a year of strategic progress and generally solid financial results. Including our 27th consecutive year of double-digit adjusted earnings per share growth. Although revenue was below plan for the year, the down side of lower license revenue was partially offset by strong gains in our primary objective -- building recurring revenue. Which should continue as a result of several large sales successes this year.
In the three weeks since the Open acquisition, we've become even more bullish about the depth of strategic fit and the opportunities that we have to deliver value to our clients. The market reaction has been more positive than I had anticipated. And our teams are working very well together. We're off to a great start on integration. And drilling into the more than $125 million of synergy opportunities identified in this transaction. We feel very good about this complementary acquisition, which broadens our offerings in several key areas.
Now let me move on to the results. For the fourth quarter, adjusted revenue was flat and was up 3% for the year. Adjusted earnings per share in the quarter was up 9% to $1.39. And increased 12% to $5.13 for the full year, our first time crossing the $5 per share mark. And well within our guidance for the full year. Adjusted operating margin in the quarter increased 70 basis points over last year's fourth quarter, and 90 basis points sequentially. Full-year adjusted operating margin was up 40 basis points to 29.6%, which is compelling considering the reduction in high-margin license revenue. Free cash flow for the year was up to $772 million. And free cash flow per share was up 8% to a record $5.61 per share. We had a very strong finish to sales, and ended the year at 105% of quota. In particular, 2012 was a fantastic year for our bill payment business. We closed more business in 2012 than in 2008, '09 and '10 combined.
We had three key priorities for 2012. First, to deliver an increased level of high-quality revenue growth and meet our earnings commitments. Second, to center the Fiserv culture on growth, leading to more clients, deeper relationships, and a larger share of our strategic solutions. And, third, to deliver innovation that increases differentiation and enhances results for our clients. Although 2012 adjusted internal revenue growth was below our expectations, this does not represent a change in our business. In fact, as Tom will highlight, processing and services revenue increased 5% in 2012. While our product revenue declined 3%. Due primarily to the lower discretionary license revenue in the quarter compared to the exceptional prior year's results.
The consistency of our business model is reflected in the 12% growth in adjusted earnings per share, along with the 40 basis point increases in adjusted operating margin. This, despite the ramping of our newer solutions, and a margin drag from the shortfall in discretionary license revenue. We remain committed to centering the Fiserv culture on growth in order to build additional high-quality revenue.
Our sales in the fourth quarter were exceptional, attaining 126% of quota and 105% for the year. These strong results were led by sales of outsource solutions and core processing and payments. Earlier in the year, we signed a number of new strategic bill payment clients, including TD Bank and Regions Bank. That momentum carried into the fourth quarter as we added Union Bank. And expanded our long-time bill payment relationship with Wells Fargo Bank, which we expect will contribute meaningful new revenue in 2014. Add the 10-year renewal of our Bank of America relationship, and our bill payment business is in, by far, the best position to have sustained growth acceleration since we acquired CheckFree back in 2007.
We also gained important share in our newer recurring revenue solutions such as Mobiliti. We added more than 550 financial institution clients in 2012. Even more important, we ended the year in our ASP offering with over 830,000 mobile subscribers. A far cry from the less than 1,000 we had at the beginning of 2010. This is just one of several examples in which our add-on solutions are driving value for clients and attractive growth for us.
Our last, and arguably highest, priority for 2012 was a focus on providing differentiating solutions that enhance client results. Financial institutions are focused on driving revenue and increasing efficiency, as they face low rates and regulatory burdens. This challenge is compounded by empowered consumers who are increasingly demanding anytime, anywhere access to their banking services. To that end, we see the convergence of mobile and payments to be one of the most interesting opportunities in the market. We now have nearly 1,400 mobile clients, have expanded our P2P network to over 1,800 Popmoney clients, including many of the largest institutions in the US. We met our commitment of making real-time Popmoney transactions available in the fourth quarter, which we believe is a true game-changer. We expect to extend real-time enablement to several of our core payment capabilities, which we believe is differentiating for our clients and should unlock significant market value.
Lastly, as we shared in conjunction with the Open Solutions acquisition, we plan to enhance the value of our new DNA account processing platform with elements of our innovative Acumen solution. Even though we plan to add functionality over time, to further enhance the solution, DNA is ready for prime time right now. We have a very active pipeline and have already signed our first new Fiserv DNA client. The nearly 600 clients who are on the DNA platform today are happy, and see increased opportunities moving forward.
With that, let me hand the discussion to Tom to provide more details on our financial results for the year.
- CFO
Thanks, Jeff, and good afternoon, everyone. Adjusted internal revenue growth was flat in the quarter, and up 2% for the full year. As we discussed a few weeks ago, revenue in the quarter, and primarily in December, was negatively impacted by weak Acumen revenue. And lower discretionary license, services and hardware revenue across the Company. Compared to the superior performance in the prior year's fourth quarter. Overall license fees, which represent only about 4% of annual adjusted revenue, were down approximately $30 million for the year. About $25 million was in the fourth quarter, and the substantial majority of that occurred in December. The shortfall in one-time revenue was partially offset by sequential acceleration in our payment segment revenue growth rate to 3% in the quarter.
Processing and services revenue in the fourth quarter, which is primarily made up of our recurring revenue solutions, was up 4% over last year. While product revenue, which includes license fees, was down. We continue to see strong demand for the outsourcing solutions that Jeff highlighted earlier that drive revenue, customer value and efficiency for our clients. We are making great progress in growing our high-quality base of recurring revenue, which should continue to drive operating margin expansion and cash flow growth over the long term.
Adjusted earnings per share increased 9% in the quarter to $1.39, and 12% for the full year to $5.13, squarely within our guidance range. Adjusted operating income was $334 million for the quarter. Adjusted operating margin in the quarter was 30.7%, an increase of 70 basis points over the prior year's fourth quarter. And up 90 basis points over the third quarter, including the negative impact of the lower license fees in the fourth quarter. Full-year adjusted operating margin was up 40 basis points compared to last year. Primarily driven by growth in high-margin recurring revenue, and the success of our operational effectiveness initiatives. This was partially offset by increased sales costs and product investments, expected dilution from the CashEdge acquisition, and lower license revenue.
Now on to the segment results. Adjusted revenue in the payments segment increased 3% to $572 million in the quarter. And was up 4% to $2.2 billion for the full year. Adjusted internal revenue growth was 3% in the quarter, and 2% for the full year. Card services and digital channels continued to drive strong revenue growth in 2012. Which was partially offset by weaker performance in bill payment and investment services. And the anticipated negative Durbin impact on our biller solutions business. Bill payment transaction volume improved from the negative transaction growth in the third quarter. We expect to see accelerated growth in the bill payment business in 2013, given the number of large new wins Jeff highlighted earlier.
We produced strong results in our debit business, with transaction volume increasing 15% and 16% in the quarter and year, respectively. Driven by the continued expansion of our client base. Adjusted operating income in the payments segment was up to $179 million in the quarter, compared to $174 million in the previous year. Year-to-date adjusted operating income was $668 million for the year, compared to $656 million in the prior year. Adjusted operating margin was 31.2% in the quarter, flat compared to the fourth quarter of last year, and down 70 basis points to 30.3% for the full year. Segment operating margin for the year was negatively impacted by bill payment deconversions, the expected margin pressure from CashEdge, and the ramp-up of our offerings in digital solutions.
Financial segment adjusted revenue declined 3% in the quarter to $524 million, but increased 2% to $2 billion for the full year. The shortfall in license revenue in December I mentioned earlier drove virtually all of the negative impact in the quarterly results for the segment. Operating income for the quarter in the financial segment was down slightly to $173 million. Operating margin was flat in the quarter at 33.1%, which was strong performance given the negative impact of the license revenue shortfall. For the year, segment operating margin was up 140 basis points to 32% on the continued leverage in our core account processing businesses, incremental savings from our operational effectiveness initiatives, and increased efficiencies in our item processing business.
The adjusted operating loss in our corporate segment for the fourth quarter was $18 million, consistent with the $21 million in our second and third quarters' performance. The loss was lower than the prior year's fourth quarter, due primarily to the quarterly timing of expenses in 2011. Our adjusted effective tax rate of 37.1% for the quarter was in line with our expectations. And the 35.7% adjusted full-year rate was slightly lower than 2011. For 2013, we expect our adjusted effective tax rate to also be slightly lower than the 2012 full-year rate.
Free cash flow for the quarter was $271 million, an increase of 19% over the prior year. For the full year, free cash flow was $772 million, compared to $746 million in 2011. The 2012 total excludes nearly $70 million of cash we received in the quarter, including a distribution from our StoneRiver joint venture which is included in net cash from investing activities. And an insurance recovery which is included in discontinued operations. Free cash flow per share grew 8% to $5.61 for the full year. And was primarily impacted by higher tax payments during the year, compared to 2011.
We completed our refinancing activities during the year by issuing $700 million of new 10-year notes at 3.5%. Repaying the balance of our 2007 term loan, and entering into a five-year, $2 billion revolving credit facility. In connection with the Open Solutions acquisition in January, we paid off $600 million of this debt using our credit facility. And we expect to use a combination of the facility and cash on hand to redeem the balance of this indebtedness, $325 million of 9.75% notes, in February.
We repurchased 9.2 million shares for $625 million during 2012, as compared to 8.8 million shares in 2011 for $533 million. Over the last two years, we have repurchased 18 million shares, or 12% of our outstanding stock, at an average price of just over $64 per share. As of December 31, there were 5.6 million shares remaining on our existing repurchase authorization. Although we anticipate that we will allocate more cash to debt repayment in 2013 as compared to 2012, we will continue to allocate capital, consistent with our strategy, in a manner that builds value for our shareholders.
With that, let me turn the call back over to Jeff.
- CEO
Thanks, Tom. As I mentioned up-front, our sales results in the quarter were outstanding, as we achieved 126% of quota and 105% for the full year. The results in the quarter were strong across the board, led by large bill payment transactions with Wells Fargo and Union Bank. We had great success with our payments channel solutions during the year, including more than 400 new bill payment clients, 165 debit clients, more than 550 Mobiliti clients, and over 450 signed up for Popmoney. Despite the excellent sales performance, our pipeline remained strong as we enter the new year. We also expect the Open Solutions acquisition to contribute momentum as we add new account processing clients, promote our broad-based solution set to our newest clients, and expose our existing clients to the high-quality products and services that Open Solutions has to offer.
Integrated sales finished well at $69 million in the quarter, and $189 million for the full year. Our operational effectiveness results came in very strong, finishing at $62 million for the year. We continue to see the financial institution market is stable, but with continuing challenges centered primarily on the revenue and regulatory fronts. 2012 ended with only 64 actions, nearly half as many as there were in 2011, impacting 51 banks and 13 credit unions. In addition, the average size of an impacted institution was down 40% from 2011. Bank M&A activity was down compared to the prior year through September 30. And we generally expect acquisitions to trend around the same level for 2013. There had been no de novo charters issued through the end of September. And we also don't expect that trend to change measurably in 2013. We generally expect the moderate growth rate in financial institution IT spend we saw in 2012 to again be similar in 2013. We also believe that outsourced solutions will continue to be favored by the majority of institutions. And that integration value will trump best-of-breed value in most cases. Lastly, we expect technology spend to again bias towards solutions that drive revenue, enhance customer relationships, and improve efficiency in the nearer term.
Before I get to guidance, let me share our 2013 priorities, which are modified slightly based on market momentum, product strategies, and the focus on integration of Open Solutions. First, continue to build high-quality revenue growth and meet our earnings commitments. Our second priority is to extend market momentum into deeper client relationships and a larger share of our strategic solutions. And, third, deliver innovation and integration to enhance results for our clients, with an important focus on Open Solutions.
Now to our guidance, which has not changed from the preliminary numbers we shared a few weeks ago. We expect 2013 adjusted revenue to increase by more than 10%. And that adjusted internal revenue growth will be in a range of 3% to 4%. These numbers include approximately $50 million in lost revenue, more than 100 basis points of internal growth this year, due to the unusual migration of an account processing client that transitioned to its parent's account processing platform. And the impact of the 10-year Bank of America renewal. We expect 2013 adjusted earnings per share growth of 15% to 18%. Or a range of $5.88 to $6.07 over 2012. We estimate free cash flow per share will be more than $6.60 per share, an increase of at least 18% over 2012.
We expect adjusted operating margin to expand in a range of 10 to 50 basis points. This estimate includes the approximately 60 basis point negative impact from the revenue headwind. And also margin dilution associated with the Open acquisition. For modeling purposes, we anticipate that our revenue and earnings growth will be sequentially stronger each quarter as we move through the year. A number of our larger recurring revenue client conversions are planned for the second and third quarters of 2013. And the impact of the negative headwinds are also more pronounced in the first half of the year. We also expect the Open Solutions results to increase during the year, consistent with their normal business model, the cumulative effect of integration benefits, and the payoff of the higher-cost debt. We're in the process of aligning the specific annual targets for our operational effectiveness and integrated sales targets to consider the Open Solutions acquisition. Accordingly, we are not prepared to communicate annual targets for 2013. However, you can be sure we are very focused on these initiatives. And will provide you with an update at the end of the first quarter.
In summary, 2012 was a good year. We made strategic progress, grew recurring revenue, achieved our earnings targets, and closed a number of significant sales. All which we believe will accelerate our internal revenue growth, earnings and cash flow. We are starting to see measurable impact from some of our investments in innovation, and are delivering more value to clients. We are also focused on the integration of Open Solutions, which should allow us to deliver new and enhanced value to their more than 3,300 clients. That, combined with the commitment of our more than 20,000 associates, is creating momentum which should lead to strong results in 2013. And has lifted our confidence for 2014 and beyond.
With that, operator, let's open the line for questions.
Operator
(Operator Instructions)
Glenn Greene with Oppenheimer.
- Analyst
(inaudible) the quarter. And I know you talked pretty bullishly about the quota attainment. I was wondering if you could help us think about the sales growth on an absolute basis, both for the quarter and year-over-year. And obviously I would have thought that sales growth, given the tough comp, and what you articulated on the license side, probably would have struggled in the fourth quarter.
- CEO
Glenn, you cut out a little bit up front. Would you mind repeating the question?
- Analyst
Yes, I was just trying to get an absolute sales growth for both the quarter and for the year -- not the quota attainment but the absolute sales growth -- in the context of the license number being down $25 million year-over-year. And you had a very difficult comp, so I appreciate that.
- CEO
Sure. Glenn, as you know, we don't supply the absolute to absolute numbers. What I can tell you is we've continued to move our expectations up on a year in and year out basis for quota attainment. So each year the quota attainment is getting higher. And you are right, we had a very strong end to last year from a sales perspective. The real difference is, in this year, even though we had less revenue coming from license sales, we had substantially more sales. And therefore value coming in on the recurring revenue side from processing, whether it be debit or, obviously, we had a significant number of bill payment wins. So the mix of sales, the value of the sales, ended up being substantially greater in 2012 than it was in 2011. That's one of the reasons why we're quite bullish, moving into 2013 in terms of the size of the recurring revenue contracts that we've signed. As well as the impact that we see on '14 for clients such as Wells Fargo, that we mentioned.
- Analyst
I appreciate the fact that you're working on a new integrated sales goals assuming Open. But directionally, what should we assume in terms of the synergy targets you have for Open? Like, directionally, how much contribution on the revenue and cost side you're considering for Open within the '13 numbers?
- CEO
Sure. As you'll recall, Glenn, we talked about $125 million in total synergies, about $50 million of costs, and about $75 million of revenue. And given that we've closed this acquisition in January, we would expect those kinds of benefits to ramp. We thought that the -- ramp during this year. We thought that the cost synergies would occur in a two- to three-year period, and the revenues would occur about over a three- to four-year period. So we don't expect there to be a material synergy impact this year. We expect to actually make a lot of progress capturing the annual value in this year. But we don't expect to have a significant impact on the P&L this year.
- Analyst
Okay. Then just one product question and then I'll get out of the question queue. As relates to Acumen and DNA, I'm a little confused as to how you're leading. Are you going to continue to have the Acumen product going forward? You're just rolling some of the piece parts of Acumen into DNA? My understanding is DNA was more of a thrift and credit union product. So I'm confused if you're going to have two branded products.
- CEO
From that standpoint, Glenn, we've actually made it pretty clear that our go-forward platform is, in fact, DNA. We do intend to move a number of the more innovative features that we've developed in Acumen into the DNA experience over time. But DNA is a proven platform serving about 600 credit unions, banks and thrifts today. And actually has a large proportion of those being credit union. They have a very strong reputation on the credit union side. As well as on the bank side. But probably a deeper reputation on the credit union side of the house today for DNA. So we see that to be a very good alternative in the larger of the credit union space. And it's very important to us to not have competing platforms in that space. That's really -- so that is one of the reasons why we expect -- or, not expect, we will move forward with DNA as our offering in that space.
- Analyst
Okay, great. Thank you.
Operator
Chris Shutler with William Blair.
- Analyst
First, on the licensing revenue shortfall, which you obviously talked about a couple of weeks ago, to what extent do you think that 2012 was the outlier? Or do you think that the fourth quarter of '11 was the outlier? I'm just trying to figure out, on a go-forward basis, what we should think of as normalized.
- CFO
I think, Chris -- this is Tom -- I think, looking back on hindsight, fourth quarter of 2011 was just exceptional from a license standpoint. And I think given the buying patterns that we're seeing from our customers, more focused on recurring revenue solutions, that I would say we hope there's more additional upside going forward. But clearly, I think 2012 should be more of the benchmark as we look into 2013 and '14. Especially given the fact that, as Jeff highlighted, whether it be mobile or other solutions that we have, a lot of the recurring revenue outsourcing solutions are in high demand from our client base.
- Analyst
Okay. Great. And then a question on Popmoney. Just how should we think about, both from a revenue and expense perspective, when will we start to see revenue show up in the P&L and it be noticeable? And then on the flip side, on the expense side, should we expect some expenses to start to fall off of the P&L as we move through 2013?
- CEO
So, Chris, the Popmoney P&L, as you alluded to, is a somewhat small P&L today. We have spent the majority of our energy over the last 18 months on P2P, really building a sizable network. We were excited to have an opportunity to bring our real-time capability into market in the fourth quarter, which we think is really an exciting way to provide differentiation in the market. That said, we're now moving our focus over to what are the right ways to think about driving transactions and the different venues in which we will do that. Instead of talking more specifically about the expenses again, or the revenue, I would say that they're embedded in our assumptions for 2013. And we have not really ever believed that we would see really measurable impact from this, probably until 2014. And then that will actually ramp for quite a number of years. Not unlike, if you want to look for an example, unlike what happened with bill payment back in the early 2000s.
- Analyst
Okay. And then my last question, just on the new Wells relationship, or upgraded Wells relationship. Could you remind us what you did with Wells before and how that relationship specifically has expanded?
- CEO
We have done a variety of different things for Wells. I'd rather not talk in specifics about what they do. But we have been providing them with a series of different value-add solutions in terms of e-bill and some other products like that. And Wells got to the point where they were looking for ways to, as many institutions do, perhaps have less providers. And so they looked at an opportunity within their bill payment business to put some of the business together. And that's what they ended up doing. And we were fortunate enough to be able to win that business.
- Analyst
All right. Great. Thanks a lot, guys.
Operator
Tien-Tsin Huang with JPMorgan.
- Analyst
Hope you can hear me okay. I'm on the road. A couple clarifications. Just on the fourth quarter license sales, now, were those, the discretionary shortfall, was that a pushout or did you not expect those sales to materialize? Just trying to understand the change.
- CFO
Yes, I think most of those, I would think for -- when I look at it for the full year, I think some of that is going to get pushed into 2013. But I would say that we're not anticipating a lot of license revenue growth over where we were in 2012 because, again, the demand we're seeing in the client base is coming a lot from our outsourcing solutions. So that's how I would look at that.
- CEO
Tien-Tsin, I would also say, this really adds on a little bit to one of the earlier questions, it really, as we go back and look, we've done, not surprisingly, a lot of analysis to understand this shortfall. And there really was a bit of an anomalous effect in the fourth quarter of 2011 where the license revenue really jumped up, out of trend, if you look back over the three or four years prior to that. So I think it is a combination. There were some sales and some activity at the end of the year that didn't get done. And so that may, in fact, push. But I do think it's more of the anomaly in '11. And to Tom's point, we've really said we don't expect to see this big recapture of that license revenue. We're really thinking that license revenue will go back to what we had seen in the three or so years prior to '11, and using that as our trend as opposed to thinking it's all going to come back this year.
- CFO
As you know, it's only about -- today it's about 4% of our total revenue.
- Analyst
Understood. I'm just trying to balance out the learnings of the bubble last year versus how your expectation changed. But I think I get it. Obviously a lot of consolidation that's been happening with online resources, as well, getting consumed. And you've taken a lot of bill pay business so far, which is great. What do you think that deal means for you in the pipeline for potentially scaling up your share in bill pay?
- CEO
I don't actually think it will have a significant -- it won't signal any kind of significant change in our competitive strategy. To your point, we've been pretty focused on winning share in the bill payment space. We've done a nice job of that, winning some larger deals over the last couple of years, really. And so we'll continue to do that. As well as really making sure that we're doing a nice job delivering as much value as we can to our core clients who use bill pay. And, as you know very well, that was a strategy that we started upon really en masse upon the acquisition of CheckFree.
So I don't see it having a significant impact on the competitive landscape. From our perspective, we still think there's a lot of value to be derived in strategies that involve bundling. We're very excited about our real-time opportunities and expedited payment opportunities there. And then, frankly, when you think about technology such as e-bill, which are quite differentiating versus the competition, we just believe we have the best solution in the market. And that today, with consumers the way they are in terms of looking for very high-quality product, whether it's availability or feature function, we bring the best product to the market. And we think that's what consumers are demanding. And we think that's one of the main reasons why we've been winning. So, from our perspective we'll continue to be out there fighting for business each and every day. But we do have the benefit of having a very strong solution.
- Analyst
Okay, good. Just one last one, if you don't mind. Open, $50 million cost synergies. Should we just simplistically cut that $50 million in three and spread it out over the next three years? I always thought that maybe you might get more up front, given presumably some overlap, and also this is a private equity play. So I would think their costs were taken out. Any data there would be helpful. Thanks.
- CEO
Yes Tien-Tsin. We would expect to actually identify, and be able to action, a good amount of the cost synergies in year one. And certainly have some benefit in our P&L in '13. I wouldn't think that doing one-third, one-third, one-third is the right way to think about it because of the impact of annualization and other things. Certainly there are some synergies that you can get on day one, but we're deep into an integration planning process right now. We want to make sure that we're making smart moves on the cost side, smart moves on the revenue side. And we'll likely bias to make sure we take the time that's needed so that we can continue to serve the clients very well. Which is our number one priority. And then really look to make sure that we are delivering on the synergy commitments that we have, that we are highly confident in, both in 2013, as well as over the horizon overall.
- CFO
Let me just add one thing. I think you make a good point. This is private equity backed so there was not a lot of obvious things to just go in there and take out of the cost structure. From our perspective there's going to be much more work to be done to sort through what's the right organizational structure, the right way to serve clients going forward, before we start taking wholesale costs out of the system.
- Analyst
Right. Okay. We'll just keep asking for updates then. Appreciate it, guys. Thanks so much.
Operator
Dave Koning with Baird.
- Analyst
It sounds like great momentum in bill pay. So congrats on that. My question on bill pay specifically, it seems like you troughed in Q3 and things are already getting better in Q4. I'm wondering how good can bill pay transaction growth be in 2013? And maybe if you can segment that a little bit into core -- the core existing base of business growth. And then how much of it might be new client growth.
- CEO
So, Dave -- and thanks for the comments -- we'll have some pretty solid transaction growth in '13, for sure, as we bring on some of these larger clients beginning in Q2 and Q3. And those will primarily be on the non account processing integrated sales side. Even though the majority of our clients in the client wins in numbers come on that side of the ledger, the majority of the transactions will come from some of the larger clients, such as TD. We would expect those to ramp up really over the next 18 months in terms of the implementations from this year. And then, as we mentioned, we have a large client that will go live in '14 and so that will ramp up, as well.
So we would actually expect to have a very attractive ramp in '13, but also have a good ramp in '14 and moving forward, as we shared at Investor Day. So we are quite bullish on this. And then we also really like what we're seeing on the mobile bill payment front, seeing lots of interesting growth there. Now, that's a gross view and we haven't yet been able to determine how much is moving from channel to channel. But we actually are somewhat ambivalent to that. We just want people paying bills. And whether it's on a mobile phone, a tablet, or using their PC, we're really excited about that. We also, as you may have seen, we also had our 2 billionth bill presented in the fourth quarter. And we think that actually bodes well for our differentiation in the value proposition that we're delivering to consumers and their financial institutions.
- Analyst
Yes, okay. Good. Would you say on top of -- obviously, you're doing very well on the sales front, and that's going to add a lot over the next couple years. Do you feel like the existing client base is also -- is there a little bit of inflection within the existing client base too, that actual organic bill pay growth is happening again?
- CEO
Yes, Good question. We actually saw some pretty good -- looking at the individual clients, we saw some pretty nice growth happening in the fourth quarter in certain places. In places that -- and you can imagine -- the growth hasn't been as strong, so that has a little bit of an impact. But we also talked about some deconversions. Some deconversions that we were dealing with on some remit-only clients, and a couple of reseller clients. And those will all anniversary out this year. The good news is we would expect to see a little bit of a tailwind even on our organic transaction base.
- Analyst
Okay, great. And then, just my final one -- and this is more for Tom, I guess -- is just obviously a lot of moving parts within the interest expense line, given Open's coming on, there's some high-rate debt that gets paid off in February. What maybe, for a full year, should we expect for the interest expense line to be?
- CFO
It's going to be up, Dave, clearly, on an incremental basis, primarily just from the Open Solutions interest expense. I said it's 2% on the incremental basis. And you can probably do that for modeling.
- Analyst
Okay. That makes sense. Great. Thank you.
Operator
Julio Quinteros with Goldman Sachs.
- Analyst
I just have one quick one. I was just going back through the Investor Day presentation and trying to put my arms around the Acumen commentary that you guys had at that point suggested significant growth opportunities. And you guys seemed pretty committed to the platform. But then obviously there was a change and now we're talking about this acquisition, and DNA is the growth going forward in terms of the driver. What was the change, or what is it that you guys -- the change or thinking around Acumen as the platform versus DNA going forward now?
- CEO
Julio, the real impetus there was we were struggling with the amount of customization and the time to implement Acumen versus the very significant market opportunity that we were uncovering in terms of an innovative platform. You may recall, for the last 18 months or so, our comments had been around the fact that we were somewhat surprised at how much movement in new innovative platform was able to dislodge in the existing large credit union space. And we had really strong success with Acumen. You think about it, a brand new, to some extent untested platform, is out there winning deal after deal after deal. And those deals aren't just platform account processing core platform deals. They bring a lot of content with them. So our payment solutions, risk, channels, all kinds of add-on value. Which made that core sale, when you add on the 3 to 5 times incremental value from the integrated solutions, it made it really important to capture that opportunity as fast as possible.
So, when that converged reality hit us, we really said we think the best thing for us to do is to go in a direction that will allow us to capture as much of the share in that very attractive market as we can. And at the same time, also add, call it, 800 or so core clients that didn't have the integrated value, they didn't have the bundled value that we have within Fiserv. And we just thought that made a ton of sense. Specifically on the Acumen side, though, it's really about being able to capture that opportunity as fast as possible, and not allow any other competitors to get in with a new solution.
- CFO
We were basically backed up, I think, for new deals to the end of 2015, somewhere in that particular place, because of the complexity of the installations, et cetera, and the customization. So that's why we made the strategic decision that Jeff talked about.
- CEO
But in contrast to where we were on Investor Day, don't take any of this to suggest at Investor Day we were not very committed and didn't see the opportunity that we had with Acumen. It was more that the opportunity came along to have a proven platform in the form of DNA that allows us now to accelerate the speed with which we can take this solution out to the market.
- Analyst
Understood. That's helpful. Just one last one on the tone of demand, there was -- I thought I heard you say, Jeff, something about regulatory and some other issues. If you put aside the headwinds that we know for the contracts and all that stuff, where are you guys in terms of your customers thinking about demand? It sounds like outsourcing is obviously still very much in focus. But are there other constraints with the customer base that keeps them from stepping up the spending, or thinking through some of the demand drivers? Maybe you can just help us frame that a little bit, that would be great.
- COO
This is Mark. So the thing I would tell you is, we have seen, and continue to see, this move away from in-house towards outsourcing. While that isn't a dramatic change, it is a continuous shift that we see in the market. And so one of the things that we know is happening inside of our portfolio of clients is, as we have seen that shifting going on now for a number of years, we have fewer and fewer in-house buying points for new license add-ons, and those kinds of things. And we have a larger and larger share of our overall base that is benefiting from our outsourced delivery method. So that trend not only continues, but it probably also contributes to the issues or the challenges that we will face both now and in the future with how big we can make license sales.
- CEO
Julio, the other thing, from an industry perspective, the real constraint that our clients and the market has is revenue is at a premium. And with spreads remaining very low, fee revenue being attacked, that's the real challenge. And we continue to see that rub manifesting itself against how much are banks willing to spend. And so, as we've said before, we continue to benefit from where we are positioned in terms of the channel solutions. Mobile and tablet is becoming a very big deal. The ability to have clients act, cross-sell, those kinds of technology solutions and intelligence, is really important. And so that's really where we are seeing the focus within the financial institutions. And I don't expect that to really change.
I don't expect the purse strings to loosen until the banks and thrifts and credit unions are able to make more money. And we, at least for purposes of thinking about our own guidance, we're basically saying that aspect of the environment will remain relatively muted, or very similar to what we saw in '12. So we don't expect or need a change in spending. If a change in spending were to occur, we think we would benefit from it. But we're really focused on some of those technologies that will help financial institutions deal with the environment the way it is today.
- Analyst
Okay, great. Thanks, guys. Good luck.
Operator
David Togut with Evercore Partners.
- Analyst
Thank you. Could you walk through the biggest drivers of outperformance on your cost reduction program for 2012? And give us an updated target for 2013 cost take-out, or operational effectiveness, as you dub it. And what would be the biggest drivers of cost savings for next year, excluding the Open Solutions acquisition?
- CFO
I think in regards to 2012, I think the biggest area are shared services opportunities. Which is all around the sorts of things that we continue to focus on. Whether that be around our globalization initiatives. Whether that be around our procurement initiatives. Whether that be around our data center initiatives. Those are probably the biggest components of that success that we had in 2012. And really, David, I think just having the program that we have in place inside the Company and the maturity of the processes, et cetera, that we continue to focus on. So we had a great year from that standpoint. And I think when you see some of the results, when you look at our financial segment, outside of our operational effectiveness initiatives, a lot of the things we talked about that we were going to do in our check processing business, et cetera, just very focused on that.
Regarding 2013, David, we continue to make solid progress here. As Jeff highlighted earlier in his comments, we're going to have that to you by, I think, the end of the first quarter. We'll be putting those new targets out to incorporate all the integration work that we're doing in regards to the Open Solutions acquisition. Similar to how we approached it when we did the CheckFree acquisition. And we'll get those out to you probably in our first-quarter call.
- CEO
Just to add on one thing, David. I would say it's really important for us to make sure that we take into account the Open Solutions business. We don't want to just power forward without really thinking through where might there be incremental opportunities within the infrastructure of that business, and the infrastructure of our business. And that's why we're taking the additional time, syncing it up with the integration planning that we're doing. But, as Tom mentioned and I mentioned, we'll have some data out for you by the end of the first quarter.
- Analyst
But just to clarify on that point, Jeff, I think when you gave out the five-year cost take-out target a couple years ago, you initially sketched out a number of about $125 million in aggregate savings for 2013. Now that you have some additional cost take-out from Open, should we expect you to preserve a number of at least $125 million?
- CFO
David, we're on full track with the program that we put in place. As you know, we're ahead of where we were. But for the total, we feel very good about that over the five-year period.
- Analyst
Okay. And just a quick housekeeping question, Tom. What was your share count as of December 31 last year?
- CEO
133.4 million.
- CFO
See, David? Actually this time we actually have that number for you.
- Analyst
Thank you. I appreciate it, Tom.
Operator
Ramsey El-Assal with Jefferies.
- Analyst
Thanks for taking my question. Many of them have already been answered. But I had a couple of quick ones. According to your last 10-K, your percentage of international revenues has ticked up every year. It stood, I think, at 7% at the end of '11, and something like 5% at the end of 2009. Can you give us an update on this part of your business? Maybe which global markets you're growing in, what offerings are driving the growth, and can we expect to see that share increase at the same rate over time?
- CEO
Thanks for asking. The international business has been a priority. Obviously, it's small, as you note, relative to the rest of the Company, but we do expect that to continue to grow. We've had good success in Asia, in EMEA. And we'll continue to focus on opportunities that are in the wheelhouse of retail banking and channel solutions. I think those are the biggest opportunities that we have right now. We're also doing some very unique services work, as it relates to working with our solutions, both on the retail and on the channel side. So those are the big drivers right now that we see opportunity in. And hopefully later in the year at Investor Day we'll actually be able to give a more cohesive update on where we see the growth coming from internationally over the next several years. Especially linked to our Mobiliti and channel strategies.
- Analyst
Okay, that's helpful. Thanks. One last one. Given Fidelity's recent acquisition of mFoundry, are you anticipating any changing dynamics in the mobile category? Increased deal competition or pricing pressure? Or do you think that changes the playing field at all?
- CEO
Listen, we think that acquisition is a great validation as to the opportunity that we've seen for several years. As we mentioned, we've gone from -- in our ASP business, which we built from scratch, we had less than 1,000 ASP subscribers on January 1 of 2010. And we ended this year with a little over 830,000. So we've got a great business growing there. We expect that to actually grow materially in 2013, and that will continue to go.
We think the license opportunity is actually very attractive, as well. But we think the sustained value in that mobile space is really around subscription, ASP. And then the integration of payments capabilities and other capabilities that allow consumers to transact. The beauty of mobile today is it's not just about checking bank balances in the banking world. It's about transacting and interacting, and building deeper relationships with the consumers that buy. And that's what the beauty of mobile is. That's where we're focused. And we think that's probably a good validation for that.
As it relates to pricing and other kinds of things like that, obviously it's too early to tell. And it's an interesting market. As Mark talked about earlier, much of the market is still focused on outsource solutions. It took us a couple of years to build what we think is the best ASP solution in the market. And we're going to be continuing to focus on that.
- Analyst
Great. That's also helpful. Thanks for taking my question.
Operator
Brett Huff with Stephens.
- Analyst
Just o quick questions. You mentioned that -- and I didn't get the stat quite right -- that you had several years combined, or the sales this year were better than the several years combined. But I wonder if you could morph that into -- in the past you've given us -- the sales this year were X% higher than the sales last year. Did you give us that stat? Or could you give us that stat?
- CEO
We didn't. We'll have to follow up on that. What I had said was the sales of bill payment were bigger in this year than they were in 2008, '09 and '10 combined. They were substantially larger than '11, as well, but they were bigger than '08, '09 and '10 combined. The sales overall were -- I think we had two quarters that were our highest, in our top four quarters ever. So we had a very strong year overall.
- Analyst
Okay, that's helpful. And then my next question is on peer-to-peer payments, Popmoney generally. How do you see the market growth right now? Can you give us a percentage or something? And then how big is the total market size that you see in the next three years? Maybe 10 years out it's much bigger, but the addressable market in, say, three years.
- CEO
The addressable markets is pretty significant, in terms of each US-based household, if we just focus on the consumer side, makes over 100 person-to-person payments a year. And then you have many multiples of that occurring on the B2B side and on the C2B side. The addressable market is significant. Over the next few years, I would anticipate that, as we see the ramp, you'll be measuring the transactions. Of course this is my opinion. I think you'll be measuring the transactions in the millions, tens of millions-plus, over the next few years. It won't be measured in the billions. But we think over time that this solution, as it captures momentum, could very likely be as large as bill payment, if not smaller, because the addressable market is multiples of the size of the bill payment business itself.
- Analyst
Okay. That's helpful. Thanks for your time. I appreciate it.
Operator
Greg Smith with Sterne Agee.
- Analyst
Any updated thoughts on paying a dividend?
- CFO
Greg, we're very happy with the way we've allocated capital and returned value to our shareholders, as you know, over the last several years. We're just really pleased with what we have from a standpoint of how we're allocating capital today, using share repurchase as our capital allocation benchmark. So, right now that's where we're at. It's something we evaluate on a regular basis. But right now we're satisfied where we're at.
- Analyst
Okay. And then anything happening on the check processing side? Obviously, checks are declining, but there's always been this promise of more outsourcing occurring. Any reason to be excited there?
- CFO
No. I would say that business continues to decline in size. But we've really had some really good efficiencies that's we've created in that business as the paper to electronic imaging, et cetera -- that area. We continue to deliver that service. But we don't see any large opportunities there.
- CEO
To the extent there's any good news, the decline rate is lessening because so much of the conversion has happened. It's going to continue to decline but it's certainly not declining at the rate it was several years ago.
- Analyst
Okay. And then just the outlook for acquisitions, you've obviously got your hands full with Open, but is there anything strategically that you're looking for? And any reason we should expect an acquisition more than a few hundred million dollars worth this year?
- CEO
We remain very focused on doing acquisitions that meet our big three core strategies, core market strategies. So channel solutions, payments, and account processing. And then potentially products that we can distribute back into the account processing base. I think for right now we're quite focused on integrating Open Solutions. We'll continue to make sure that we look at transactions that make sense into those big three areas. But for right now we're focused on executing, and that's where our head is.
- Analyst
Great. Thank you.
Operator
Bryan Keane with Deutsche Bank Securities.
- Analyst
This is Ashish calling on behalf of Bryan Keane. I had a quick question regarding CashEdge revenues. I was wondering if you could provide some color on how much did CashEdge generate in 2012. And how did it compare to the $18 million guidance that you provided at the prior Analyst Day?
- CEO
We obviously aren't in a position to separately state those revenues. We, I think, have said on a couple of occasions, we took some steps to make sure that we were proactively building the size of the P2P network, which is one of the main strategic rationale for buying CashEdge. And that was our number one priority. And we actually ended up saying we would give up revenue, and we did give up some revenue in 2012 relative to making sure we captured the network opportunity. We remain quite bullish on the variety of products and solutions that are in that base. And have actually been very excited about some of what we've seen on the aggregation side of that business, along with P2P. I'm sorry, as well as our small business P2P product. So lots of opportunity there. We'll continue to execute it and we believe it will have meaningful impact over time.
- CFO
I think if you go back to our Investor Day presentation, I think we highlighted that also.
- Analyst
Okay. Thanks for the color on that. Just to follow-up on that Popmoney question. If you can just provide some information on the revenue model for Popmoney. Do you charge the bank a fee per transaction? How is the revenue model? Is it a fee per transaction or is it a license fee? What are the different revenue models out there?
- CEO
It's a hosted model only, so we don't have a license offering in that product. And it varies by institution. But, not unlike all of the other payments processing models that are out there, it's largely a transactional-based service.
- Analyst
Okay, thanks. And a quick one on the Open Solutions. The number that you provided earlier, the $320 million revenue run rate, had some Fiserv eliminations also. I was wondering if you can just provide how much that amount is?
- CFO
No, that includes our best estimate, including -- we have some existing relationships with them and a host of other things. So that's our best estimate of the run rate revenue including that. And that's the number we're providing.
- Analyst
Okay. And one final question. A quick housekeeping one. Term fees -- were there any term fees in fourth quarter?
- CFO
Yes, they were about in line -- I think they were around $10 million or so, roughly in line with the fourth quarter of last year.
- Analyst
Okay. Thank you very much.
Operator
Andrew Jeffrey with SunTrust.
- Analyst
When I look at segment organic revenue growth for 2013, is it reasonable to assume that FI will carry much of the load. And then perhaps as we go to '14 that shifts back to payment as being the relatively faster-growing segment?
- CFO
No, I think it's probably going to be the opposite way. We talked about strength in our payment segment. Remember, Andrew, I think we disclosed this, we have that revenue headwind of a core comp processing client that went to their parent company's platform. So that is going to be a drag in the financial segment as we go into '13, including some of the Bank of America in the payment segment. But again, we have good strength, good momentum in the payment segment, so I wouldn't necessarily clarify it like you did where the strength's going to be in the financial.
- Analyst
Okay. So order of magnitude, the core client in sourcing has a bigger impact than the B of A contract.
- CFO
It's a little bit bigger, that's correct.
- Analyst
Okay. And if you could just rank order the growth drivers. When you look at your 3% to 4% organic revenue growth, the target for '13, could you rank order the businesses that you see contributing to that, just qualitatively? So I could understand how you perform against your current expectations.
- CFO
I'll start with that, and then Jeff will add to that, Andrew. But I would say clearly, as far as driving that growth, our digital channels area, which is the online and Mobiliti areas, our debit processing business, our bill payment business, which has some good momentum coming off a decline in 2012, and so good momentum in bill payment. Those are three big areas. Core account processing from a standpoint of continued wins in those particular areas. So I think from a high level, those would be a lot of the growth drivers. Then some of our newer innovative areas that we talked about. And whether that be P2P or some of the newer products that we had, that we talked about on Investor Day a little bit.
- Analyst
Great. Appreciate it.
- CEO
Thank you. Thanks, everyone, for joining us. We appreciate your time and support. If you have any follow-up questions, please don't hesitate to call our investment relations group. And we will talk to you again soon. Thank you.
Operator
This concludes today's conference. Please disconnect at this time.