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Operator
Good afternoon, ladies and gentlemen, thank you for standing by. Welcome to the Global Cash Access Holdings, Incorporated, second quarter 2013 earnings conference call. During today's presentation, all parties will be in a listen-only mode. Following the presentation, the conference will be opened for questions. (Operator Instructions) I would now like to turn the conference over to Ms. Julie Yusgart. Please go ahead, ma'am.
Julie Yusgart - Treasury Director
Thank you and welcome everyone to GCA's 2013 second quarter conference call. Joining me on today's call is President and Chief Executive Officer, David Lopez; Executive Vice President and Chief Financial Officer, Mary Beth Higgins. On today's call, David will be giving an overview on the Company's progress and then Mary Beth will provide a brief update on our financial performance for the second quarter and review our guidance for 2013. Following these comments, we'll be happy to take questions.
A few important items before I turn it over to David. First, we've posted our earnings release to the Investor Relations section of our website at www.gcainc.com for anyone who needs access to that information. Also, during this call, if we use any non-GAAP financial measures for references, we will put up the appropriate GAAP financial reconciliation on our website. Finally, a replay of today's call will be posted on our website around 5.00 PM Pacific Time.
As we begin, let me remind everyone that today's discussion contains forward-looking statements based on the environment as we currently see it and are subject to a number of risks and uncertainties. These include, without limitation, statements regarding market and segment trends and conditions in the Cash Access kiosk and gaming industry for 2013 and future periods; anticipated impact of less favorable pricing terms associated with several customer contract renewals in 2013; the anticipated impact of certain customers not renewing their contracts; flat-to-low industry growth; limited significant or projected casino openings in 2013; significant projected increases in our kiosk sales and services business in 2013; continued investment with respect to the Company's technology infrastructure and personnel; our product pipeline and ability to introduce new products and services; our current perspective on the Internet and social gaming landscape; our current perspective and belief about our strategic alliance with Scientific Games; the implemented changes to rules and regulations regarding the interchange reimbursement structure for ATM transactions and other uncertainties regarding changes in network fees on our business; our projections and guidance regarding cash EPS, adjusted EBITDA, and other financial metrics; regulatory approvals for new products; and our competitive position. Factors that could cause actual results to differ materially from those described in our forward-looking statements, we refer you to our SEC filings and the risk factors set forth therein.
With that, let me hand it over to David.
David Lopez - President & CEO
Thank you, Julie, and good afternoon, everyone. Thanks for joining us today to discuss Q2 2013 financial results and progress on our overall business. On today's call, we'll touch on the following topics. First, we will go over the second quarter results and reaffirm our guidance for the full year. We also have a couple of exciting announcements to discuss, first being Graton Casino in Northern California and second, our agreement with Scientific Games.
As sales and product execution is a big focus of ours, we will spend some time discussing this and how it dovetails so nicely with our high-level goals as a company. Lastly, we will once again cover our plans for returning value to our shareholders.
Let's start at a high level, where in the quarter, we delivered revenue of $149.1 million, adjusted EBITDA of $19.1 million, and cash EPS of $0.21. Once again, we are in line with our internal estimates for the first six months of the year and in reviewing our futures and the overall sales pipeline, we remain comfortable with our full-year guidance figures of adjusted EBITDA between $70 million and $74 million and cash EPS between $0.74 and $0.83.
In Q2, our top contributors were cash access, check services, and other, which was primarily driven by kiosk sales. Cash access segment revenue and contribution were slightly ahead of plan for the quarter, bolstered by our international operations, which has shown demonstrable growth over the same period last year, primarily due to new business in the Greater European region where we have started services with over 40 locations during the past year. Not only is the revenue contribution and steady growth from our European operation encouraging, but the bottom line contribution is nice as we run an extremely efficient operation in the region.
Our other segment increased significantly, primarily due to kiosk sales and services, which we will touch on more specifically later in the call. The ATM segment results were very similar to the first quarter, impacted by a few factors that we expected such as revenue reductions due to lower reverse interchange revenue and lost volume due to identified customer losses. Additionally, as we discussed last quarter, we continue to see a year-over-year decline in volume of transactions due to customers withdrawing more funds at one time, thus reducing the number of ATM transactions overall.
Now, let's talk about two recent announcements that are exciting for GCA, our customers and our shareholders. First is the signing of Graton Resort & Casino in Northern California, which is managed by Station Casinos. In case you missed the news last quarter, we announced the largest kiosk sale in the history of Global Cash Access. That sales of course was also with Station Casinos. This new agreement with Graton is to provide cash access services, ATM and all kiosks for Northern California's newest [fall many game] resort. These two deals in back-to-back quarters are not just great for business, but is a positive indication that we've seized momentum in both the kiosk business and in the area of corporate relationships within the gaming payment space.
Today, we also announced we've entered into an agreement with Scientific Games International to provide payment services and Integrated Digital Wallet Functionality for its US-based Internet lottery clients. This agreement represents our first Internet and e-wallet customer, but Scientific Games is much more than that. They are a true channel partner that operates in a legal and live online space where they can leverage their strong lottery presence to branch business over the coming years. Although iLottery is relatively young as compared to the traditional lottery business, we believe this Sci Games' position in the land-based market, operating in 43 states, and our market share in the scratch-off market of roughly 90%, will lead to potential future business. We're truly excited about this new relationship. They're aggressive team and their thought leadership they will bring to our partnership.
Let's talk about sales effectiveness, our product suite, and how these relate to our high-level goals. Single point of accountability is not just a marketing sales term; it's something our customers have been asking for over the last few years. Single point of accountability means that when our customers choose GCA's complete suite of cash management products and payment solutions, they will get continuity in product quality, customer service, sales interaction, and executive relationships that will cover multiple products and touch points throughout the casinos payment ecosystem.
Our ability to offer a single point of accountability, along with the unquestionable strength of our kiosk product line and our core services has put us in a very good position for managing renewals and responding to our customers' RFPs. As we mentioned earlier in the call, our momentum in the kiosk business continues to build with our latest win at Graton Casinos. This contract represents a lot to GCA from a customer relations perspective. From a point of execution, our exchange kiosk business and of course, the increased contribution of our financial performance. The great news is that our success in this area of the business are not singular and they go well beyond one account, which is evident when reviewing our contribution from the other segment where kiosk revenues are recorded. In reviewing our pipeline for the remainder of the year, it's clear that it continues to be strong and is maintaining momentum.
On our previous earnings calls, I've been consistent about not discussing new products until they are released in the field and being tested by our customers. In some instances, we will wait even longer for strategic reasons. That said, we're very pleased to say that our first beta trial, QuikTicket, has gone smoothly. As with any beta test, we're being diligent to measure activity, patron response and gather feedback from our casino management partners. The good news is that all these indicators are positive as we have found that the transaction is well understood by casino patrons and they are opting for the transaction without specific marketing push to make people aware of the functionality. Our next steps will be to fine-tune the product to achieve broader approval and begin a controlled rollout in 2014.
This product, which aims to reduce cash levels and look for an increased gaming velocity, will be yet another product that enhances our single point of accountability philosophy, in turn offering us greater leverage versus other providers in competitive bid situations.
In summary, I think it's important to pause here and take stock of where we are with this news. In short, we have scored yet another meaningful account in Graton Casino where we're providing kiosks and cash access services. We have signed a meaningful agreement with Scientific Games for the iLottery space. And lastly, we've introduced via beta test our long-awaited QuikTicket technology. These are three important accomplishments and I believe they signify a real progress towards our goal of being the most complete provider of cash management and payments solutions available in land-based and online gaming operators.
With that, I will turn it over to Mary Beth before I return with some final thoughts.
Mary Beth Higgins - EVP & CFO
Thanks, David. Good afternoon, everyone. As David suggested, the second quarter of 2013 results still keep us on pace to meet our full-year 2013 guidance expectations. Our cash EPS, which is defined as net income plus equity compensation expense, plus deferred income tax expense plus amortization divided by diluted shares outstanding, was $0.21 and $0.40 for the three and six months ended June 30, 2013. Average diluted shares totaled 67 million and 67.4 million for the three and six months ended June 30.
Adjusted EBITDA, which excludes non-cash stock compensation expense, for the second quarter of 2013 was $19.1 million, a decrease of 11% from $21.4 million for the same period in 2012. Same-store cash to the floor, our best indicator of industry trends, showed overall growth, increasing approximately 4.6% for the second quarter of 2013 over the same period in 2012. And although ATM cash to the floor is slightly up compared to the same quarter last year, active transaction volume is down about 1.1%, indicating a growth in the average transaction size.
On a segment basis, cash advance revenues, operating income, and operating margin were $57.3 million, $15.6 million and 27% for the second quarter and $116 million, $31.3 million and 27% for the six months ended June 30. This is a 1% revenue increase from the prior year in both the quarter and year-to-date periods.
On a segment basis, ATM revenues, operating income and operating margin were $73 million, $66.2 million, and 9% for the quarter; and $148.2 million, $13.2 million and 9% for the six months ended June 30. Revenue was down approximately 5% or $3.6 million from the second quarter of 2012 and 6% or $8.7 million from the six months ended June 30. For these periods, $400,000 and $3.1 million respectively of that decrease was anticipated and was a result of the change in the amount of reverse interchange, which began in April of 2012. The remaining decrease in revenue was a result of lower transaction volumes at our same-store locations, combined with lost business.
As a result of the revenue decrease, the ATM margin also decreased in Q2 and year-to-date 2013. This decrease was a result of both the increases in surcharges enacted by casino customers to offset the revenue -- the reverse interchange pass-throughs in Q2 2012 as well as transaction volume decreases. As a reminder, the casino gets the lion's share of the surcharge revenue. Therefore, any increase in that surcharge goes primarily to the casino, not GCA.
On a segment basis, check services revenue, operating income and operating margin were $5.5 million, $3.4 million and 62% and $11.4 million, $6.8 million and 60% respectively for the three and six months ended June 30, 2013. Revenue was down 16% and 13% respectively from Q2 and year-to-date 2012. However, operating margins increased from both the second quarter and year-to-date periods when compared to the same periods in 2012. The decrease in revenue was due to declining transactions, which include lost business.
Our Other segment includes primarily the result of kiosk sales and services and our central credit operations. On a segment basis, Other revenue, operating income and operating margin were $13.3 million, $6.4 million and 48% for the second quarter of 2013 and $20.3 million, $9.8 million and 48% for the six months ended June 30. Revenues were up approximately 75% and 51% respectively from Q2 and year-to-date 2012 primarily due to higher kiosk sales.
Operating income was up 68% and 42% respectively for the quarter and year-to-date period when compared to the same periods in 2012. Corporate operating expenses were $17.9 million and $34.6 million respectively for the three and six months ended June 30, 2013 as compared to $17.1 million and $32.7 million respectively for the same periods in 2012. This was primarily due to higher payroll and related costs and occupancy costs to support the growth in our infrastructure and our corporate office relocation.
Looking to our guidance for 2013, the Company is progressing well against our budget through June and therefore, we reaffirm our guidance estimates. The cash earnings per share will be approximately $0.74 and $0.83 on diluted shares of approximately 67.2 million. Adjusted EBITDA is estimated to be between $70 million and $74 million. As we indicated in our press release earlier this year, our outlook is based on margin degradation from customer annuals in both 2012 and 2013, the anticipated impact from the loss of customers, a stable but low single-digit growth in the US casino industry with limited casino openings in 2013 and the anticipated growth in our kiosk sales and service business. On an operating expense basis, we anticipate slight increases in SG&A due to the relocation of our corporate headquarters, as well as continued investment with respect to the Company's technology infrastructure and personnel.
Looking briefly to the balance sheet, as of June 30, 2013, our total borrowings outstanding were $112 million, and our leverage ratio was approximately 1.55 times. It should be noted that we successfully amended our senior credit facility during the second quarter of 2013, reducing our interest rate from 7% to 4% thus significantly lowering our interest costs. As of June 30, our cash balance was at $65.4 million.
Our capital expenditures were $7.2 million for the six months ended June 30, 2013 and are still estimated to be between $14 million and $15 million for the year. This is primarily due to cost associated with the development of our iGaming product, continued spending on the improvement of our base platform and base product improvements, as well as capital required in connection with our new corporate headquarters. We have repurchased approximately 1 million shares and 1.7 million shares of common stock for cash of $7 million and $11.7 million respectively under the share repurchase program during the three and six months ended June 30, 2013.
Now, I'd like to turn the call back over to David for some closing remarks.
David Lopez - President & CEO
Thanks, Mary Beth. Looking back at my first year at GCA, it's been incredibly exciting with some great surprises. We are now creating some real momentum beginning to produce some meaningful results. Momentum is key in our business and it is momentum that is so obvious to me when measuring progress with our customer relationships, which has been great while observing the focus of our sales and product management teams which again is impressive. And finally, while measuring overall product development and delivery where we've made meaningful strides.
With our focus on single point of accountability, we're leveraging all of this momentum and with our hard work internationally to help the overall business produced predictable results. With new products like QuikTicket beginning to get exposure as we begin our iGaming journey by signing with Sci Games, we are better positioning ourselves for growth, not just from a product perspective, but also from the perspective of providing stable level of cash flow moving forward. It is this cash flow that has allowed us to delever and also repurchase 1.7 million shares of stock in the first half of this year. No less important is that our cash flow allows us to explore additional growth drivers, regardless of the past be it international internal investment in product geographical expansion like we've seen in Europe or an acquisition that will further propel us towards our objective of being the most complete provider of cash management and payment solutions available to land-based and online gaming operators.
Once again, I cannot be more pleased with my first year here. I'm equally pleased with the performance this quarter. I'm encouraged with the momentum the GCA has created in the first six months of the fiscal year, which has positioned us well for success looking forward. So stay tuned, as we believe there is more to come.
With that, I'll turn it back to the operator for some questions.
Operator
Thank you. Ladies and gentlemen, we will now begin the Q&A session. (Operator Instructions) Our first question is from the line of David Bain with Sterne Agee. Please go ahead.
David Bain - Analyst
Great, thanks. Guys, first congrats on the Graton contract and I think we can talk about that for a second. I understand it's a 4Q opening, so ongoing revenue will mostly impact 2014. But I got to be believe it's going to be a top 10 customer. I'm wondering why the kiosk sales in 4Q wouldn't impact guidance and if there's -- when you add in the refi, is there something else that may be fell off during the quarter, or is this kind of a conservative outlook at this point?
David Lopez - President & CEO
No, remember, our guidance and the range, David, and thank you by the way for the congrats on the deal, it was harder. And so I think that our guidance starts with a range and we're still comfortable with that range. And every year, I think that we're looking at a guidance range we've done a pretty good job with so far year-to-date. We've expected some things to happen, but there's also -- there's puts and takes along the way. We've been projecting to you guys and sharing with you guys what's happened in the ATM space. So we're comfortable with the guidance, no need to make a change at this point, but obviously looking forward, there's some good positive momentum.
David Bain - Analyst
Okay, great. And then, also congrats with the Sci Games contract and I know lottery is online now in Illinois and I'm wondering if you can provide any insight into I guess one, why you think Sci Games made the switch from their former partner, any kind of feel for that and any kind of color you can give us around the timing and economics as this begins to ramp?
David Lopez - President & CEO
I think -- I'll start with -- I really don't know why they made any switch. I would always hope that they just looked at GCA and say that we are a great partner, looking at the volume we do in land-based casinos and the commitment we've made through our partnership with Live Gamer and everything else we're doing in the brick and mortar space that we're just a trusted entity. So I'd like to believe that that's the reason why I don't want to speak for them though. As far as contribution in 2013, I think that we won't see much in 2013, David. I think that we might see some activity, but I would think that most of what we see will come in 2014.
David Bain - Analyst
Okay. And then, just last one from me. If you could discuss the recent court decision eliminating limits on debit transactions and I understand this can go in different directions as it relates to a cap, but if you can give us an idea as to impact to you, should it go one way or another or any kind of thoughts in general would be helpful?
David Lopez - President & CEO
That's Mary Beth's favorite topic, so I'll [pass] it over to her.
David Bain - Analyst
Alright, thanks.
Mary Beth Higgins - EVP & CFO
Obviously, there is zero really guidance about direction. But what I would say about this is, one, it's going to take quite a while for everyone to match this out because whatever the Fed decides to do, likely it's going to end up getting appealed by either the financial institution side or the merchant side [to be able to take a smart meal to tighten up]. And I would also say all good news is good for us. Certainly, we'll reduce our debit cost yet again, but keep in mind for us -- for the average retailer, the drop from variable to fixed was meaningful. For us, the drop from variable to fixed was phenomenal. So the drop from a fixed number to a fixed number is going to be [penny] a transaction. So whether it's $0.01 or $0.07, it's still [penny] the transaction as opposed to the first drop which was significantly bigger than that. So, hey, happiness, we're happy about it, but we're not going to predict when and how big it is. It's good momentum for pressure in all of the [hard] deals. So we're happy.
David Bain - Analyst
Okay, great. Well, thanks, guys.
David Lopez - President & CEO
Thanks, David.
Operator
Thank you. Our next question is from the line of Matthew Kempler with Sidoti & Company. Please go ahead.
Matthew Kempler - Analyst
Thank you. So, first one is wondering for those not familiar with [the site, it] educates a little bit on the iLottery market?
David Lopez - President & CEO
Well, iLottery essentially I think -- if you look at it like I just heard the last guy that called in, it's active in two jurisdictions right now. As I said in my prepared remarks, it's relatively young. The lottery business in the United States is huge. Sci Games, as I said again in the prepared remarks, 48 states, they are working in right now. They have the lion's share of the scratch-off market and as the lotteries in each state begin to legalize iLottery, the scratch-off market in particular, I think will translate well to the online space. So it's early, it is early, like I said, but I think that the size of the land-based market is enormous and I think that Sci Games is just a wonderful partner and we are delighted to be doing business with them, especially considering their market share.
Matthew Kempler - Analyst
Okay. And are there any other similar type of legal markets that you're pursuing right now?
David Lopez - President & CEO
Well, traditional iGaming obviously will be a pursuit, but as you see, traditional iGaming right now isn't moving at a blistering pace. We believe that it will move along and it will evolve and then we'll get to a point where we'll see it move much quicker than it is right now, but I think that that's preparation readiness and all the different providers within the channel for iGaming have to be, A, licensable; and B, ready. So I think that's what we're looking at is all the entities that want to get online, they need to make sure that they're working with reputable partners or the cost, their license or something to that effect.
Mary Beth Higgins - EVP & CFO
And there is something that was -- something we talked about in the last call, but couldn't get too aggressive about trying to explain to you, but they are using the whole e-wallet ecosystem. It's a very complicated, multi-tiered wallet and for the lottery system and it as opposed to what's happening in the Internet gaming space, at least here in Nevada where you have maybe an ACH and then you got to go cash in at the casino cage and it's sort of a [bandage], sort of interim product before the iGaming space evolves into what it will be. This space, the iLottery space, already exists and it's got all the legal hurdles covered. So it's capable of using the complexity of what we really got into this for and so for us, it couldn't be a better partner, they are -- they -- we think they get it, they think we get it and they are so forward-thinking and ready for whatever other challenges are presented and they are really a big fan of the platform. So from us, it's just a huge, huge step in the right direction.
Matthew Kempler - Analyst
Great. And then, on the kiosk side, the strength we saw in the second quarter, was that primarily one customer or multiple casinos that have been upgrading? And can you just help us a little bit with your thoughts around linearity? Do we have a deployment backlog at this point, and maybe on the pipelines side, what you are thinking?
David Lopez - President & CEO
No, I think as far as delivery goes, we've done a very good job delivering. I don't want to say that we've had any sort of backlog where we've been challenged to actually deliver onto any of our customers. Linearity, it's going to be lumpy. When you look at the size of some of these deals, it can provide a little bit of lumpiness, but as you can see, we've been pretty consistent with the delivery of this product, this is a lot of customers. This is not one customer we're delivering a high volume of product to and then we don't deliver anything to any other customer. I think that this all goes back to G2E of what was it, 2012, when we were showing the product and the level of interest with every customer that was brought into the booth was very high and to the credit to our guidance field, we've got sales and relationship managers in the field, they've been able to deliver the goods on these deals and then on our kiosk team side, they've been able to deliver. So no, having had a backlog, it is multiple customers and it will continue to be so along the way. Yes, there will be a little bit of lumpiness when you throw in a big deal here and there, but it's a high quantity of deals that were getting done.
Mary Beth Higgins - EVP & CFO
Yes, and I just might remind you too as when you have a big deal like the Stations deal, it's best for all properties. Those are never delivered in any one -- they are staggered for their protection and for ours because they've got to do IT, set up and all of those things. So most of those large deals are delivered over time.
David Lopez - President & CEO
Yes, they usually straddle a quarter when they're that big and as Mary Beth said, it's not -- it usually is not due to the fact that we can't produce a kiosk and deliver it, it's that this is a -- for some -- for these bigger companies this is a quite a project, this is a good number of units. So we are very happy with how things have gone, and we're very happy with our ability to deliver to our customers.
Matthew Kempler - Analyst
Okay. And then just regarding the core, at this point, more than halfway through 2013, have we still -- are we still in the middle of negotiations for any 2013 contracts where we gone past that point here?
David Lopez - President & CEO
I think that this is, jeez, I hate to sort of give you the same answer we always do because we're always in negotiations. There is a percentage of the business that we're working through consistently all year long, every year and it never really stops. That said, from what's going on in 2013 and we look all the way into 2014, we're very proactive in approaching our customers. We get out in front of these things before an RFP comes to us and we make sure that we have -- we've countered it before we have 6 to 8 touch points between us and every customer that we have so we can ensure the best chances of winning those RFPs.
Matthew Kempler - Analyst
Okay, thanks. I'll get back in the queue.
Operator
(Operator Instructions) George Sutton, Craig-Hallum.
George Sutton - Analyst
Thank you. Congrats guys. So, David you'd mentioned demonstrable growth in the UK and that you're now at 40 locations. I know that's been a focus for you. Can you give us a sense of how significant the opportunity there might be and then also if you could discuss some of your other international opportunities?
David Lopez - President & CEO
Yes, we -- right now that's sort of a European number. It's the broader European market and keep in mind those 40-plus locations and I think it's somewhere around 47 locations that we've installed into over the last year they are boutique type casinos. These are not, they're not the Bellagio, they're not Caesars Palace, right? They're not enormous casinos. We think that we continue to see some growth in that market and there is various areas within Europe that we know that we can expand into. We just have to be patient and make sure that we do it right. Internationally, we keep hacking away at Asia to do the best we can and we think that we have. Our message and approaches to get into these markets and it just takes time to execute much like it did in Europe. It doesn't happen overnight, but as our strategy plays out and as we saw it play out in the European market, it's been successful and we believe we'll see the same thing over time in Asia.
George Sutton - Analyst
Last quarter you mentioned that kiosk opportunities were fairly significant in the international market, has that been some of the success we've seen from the kiosk side?
David Lopez - President & CEO
It's a mixed bag. Obviously, there's some international in there and obviously we're doing -- we're announcing domestic business with you. And obviously we are working very hard in the international market, but it's not all US and going forward throughout the rest of the year it won't all be US.
George Sutton - Analyst
You mentioned the cash flow flexibility that you have now and discussed potentially acquisitions, international expansion, et cetera. Can you just give us a sense of where you may be the most focused?
David Lopez - President & CEO
Probably a little early for that and I think it's been something that we want to be careful with. We don't want to talk about anything too soon. Obviously, we're a gaming and payments company. So, as I said on previous calls, we've got a lot of options, we really do. And with our capital position and the cash flow that we project over the next year, we know that we're capable of doing some things but we want to keep our options open. I don't want to sit here and tell you we're so uber-focused in this one area and then we make a decision and it happened to be a great opportunity in a different area.
So, I think that, as I've always said, we're in a business right now, we're online, we're going online that is -- we're in the brick and mortar business, we're not just offering payment solutions, but we're doing, I'd call it, cash management through the kiosk business and we've got some great partners that we're working with. So, as we continue to really improve our business to those areas and release our new products, I think some of these other opportunities will become very obvious and maybe we've already seen some of that are becoming obvious. So, we look forward to sharing more with you in the future George.
George Sutton - Analyst
And lastly if I could, relative to the Graton win, did you -- did that give you any good information about the competitive landscape that you could share?
David Lopez - President & CEO
Well, it gave me great information about the competitive landscape. But I'm hesitant to share, but I think we learned something on every deal that we win. And I'd say that we certainly learn something on the deals that we don't win as well, but we certainly learned a lot. And I think that -- I don't mean to just echo the prepared remarks, but what we have learned for sure is that with the products suite that we have and the fact that we have this single point of accountability the customers have been asking for and now we're certainly delivering it over the past year and our kiosk businesses is, I think, it's an understatement to say that at it hit its stride, I think that's the biggest thing we're learning is that that single point of accountability it makes it much easier and a much more comfortable decision for our casino partners to choose GCA not only are we leaders within the market, but we have such a broad portfolio that it's hard for them to say, jeez, why do I want to deal with two or three or more vendors when I can just -- I can have GCA be a single point of contact and sometimes they even say I don't want to talk to anyone but one person and that I want a backup number just in case and they love that. That's something they really enjoy is that they can get treatment on from one person and they also know they can get right on up through the system to the CEO and the CFO if they want to chat with us.
George Sutton - Analyst
Perfect. Thanks, David. Thanks, Mary Beth.
David Lopez - President & CEO
Thanks, have a good one.
David Bain - Analyst
David Bain, Sterne Agee.
David Bain - Analyst
Great, thanks. I had to hop back on QuikTicket. Just any kind of data points you could give us with respect to customer impact at this point, did it work to increase coin in, can you give us maybe any broad idea of percentage of patrons that actually chose ticket over cash, anything that kind of show where we're at, (inaudible) really helpful.
David Lopez - President & CEO
So, I will admit David I was shocked that you didn't bring up QuikTickets for the first round of questions. So I'm glad you call back in or I would have been terribly like surprised. I think it's been -- QuikTicket has been interesting. When you release a product like this and I view it as we're blazing a trail, it's something that's relatively new to this business obviously tickets are not new but the way that we're doing this QuikTicket product is new and we're blazing the trail. So there's a lot of learning have happened here from a customer, from a patient perspective, from a GCA perspective. We've got tons of data points, loads of them David, and actually they're all encouraging data points.
As I said earlier, we don't happen -- there is no model standing alongside a kiosk saying this is how you use this product. There is no customer service agent having to explain that this is what QuikTicket is and here is how you access it. I think that we are very good at screen flows. We do a good job at presenting the product to the customer and we haven't done any on-screen marketing or any flyers in the casino yet, any posters of any kind to explain the product and people are opting for it and that's a great start. So, we have loads of data none of -- I mean most of it would just be numbers if I were to share it on the call right now, but we'll keep charging along here and at some point we'll be able to share great numbers, but I think we'll get it in a handful of casinos. So we can give you a broader base of numbers across more casinos.
David Bain - Analyst
Okay. Great, thank you very much.
David Lopez - President & CEO
Thanks for calling back and asking that David.
David Bain - Analyst
Thanks.
Operator
Danny Moses, Seawolf Capital.
Danny Moses - Analyst
Hey guys, congrats on the two wins.
David Lopez - President & CEO
Hey, Danny.
Danny Moses - Analyst
Just a quick question on the Sci Games contract. When I think about certain states, lottery is running the entire Internet gaming program, Delaware as an example. With SGMS buying WMS, so with that deal closing later this year, does that get you into the WMS? And when I think about iLottery, can I make an assumption that you'll also be in there bidding for online gaming as well non-lottery things? Thanks.
David Lopez - President & CEO
No, I wouldn't -- our agreement just doesn't give us any lock-ups there, Danny. It's a separate deal and right now, being at that -- isn't -- hasn't all come to fruition although I see where you're going with this. And obviously we can be hopeful. Our job is to go out there and perform in the Sci lottery space, and as I've said to the team, we have to overwhelm everyone with the job that we do to create opportunities in every other area of iGaming, right. So, if somewhere on the other side of a wall sits the guy that's in charge of iGaming and is involved in what is now the WMS entity, let's overwhelm them with service and being accountable and doing a great job and just really doing what GCA does well. So I see where you're going with it. It's not -- that's not something that we just lock up in this deal. This isn't iLottery deal, but I certainly see the direction they're in with it and we've got to go out there and do a great job and win that business at some point too.
Danny Moses - Analyst
Okay. And I would assume you're still also pursuing other avenues within online gaming down the road?
David Lopez - President & CEO
Of course. Now, this isn't the only thing that we'll do. I mean the traditional iGaming space, we're pursuing it and we're obviously very excited about what could be there, but obviously it's still moving a bit slow.
Danny Moses - Analyst
Okay. Thanks guys.
David Lopez - President & CEO
Thanks, Danny.
Operator
Thank you. At this time, there are no further questions. I'd like to turn the call back to management for closing remarks.
David Lopez - President & CEO
Thanks, I appreciate everybody calling in today and we'll look forward to next quarter with you guys.
Operator
Ladies and gentlemen, that does conclude the Global Cash Access Holdings Incorporated second quarter 2013 earnings conference call. We thank you for your participation, you may now disconnect.