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Operator
Good morning, ladies and gentlemen, and welcome to the Lawson Products first-quarter 2017 earnings call.
This call will be hosted by Michael DeCata, Lawson Products' President and Chief Executive Officer, and Ron Knutson, Lawson Products' Chief Financial Officer.
They will open the call with an overview of the first-quarter results.
There will then be time for questions and answers.
This call is being audio simulcast on the Internet via the Lawson Products investor relation page on the Company's website, LawsonProducts.com.
A replay of the webcast will be available on the website through May 31, 2017.
During this call, the Company will be providing an update on the business, as well as covering relevant financial and operational information.
I would like to point out that statements on this call and in the press release contain forward-looking statements concerning goals, beliefs, expectations, strategies, plans, future operating results, and underlying assumptions that are subject to risks and uncertainties that could cause actual results to differ materially from those described.
In addition, statements made during this call are based on the Company's views as of today.
The Company anticipates that future developments may cause those views to change.
Please consider the information presented in that light.
The Company may at some point elect to update the forward-looking statements made today, but specifically disclaims any obligation to do so.
I will now turn the call over to Lawson Products' CEO Michael DeCata.
Michael DeCata - President, CEO
Good morning and thank you for joining the call.
This morning, I'll comment on the quarter and our overall progress, Ron Knutson will provide a detailed review of our financial results for the quarter, and then we'll take questions.
Let me start by saying that we're very pleased with the progress that we've made during the first quarter of 2017.
We made good progress across many aspects of the Company.
Today, however, I will spend a bit more time discussing progress in the sales arena.
Some of our success is market driven, and we've discussed in the past how we look at the PMI index as a gauge of the industrial manufacturing economy.
For the first quarter, the index was 57%, as compared to 49.8% a year ago, evidence that there is growth in the manufacturing economy.
However, we've taken deliberate actions that are producing positive results beyond market growth.
We feel good about the market and more importantly about our ability to grow our customer base and win share.
Let's get into some of the details.
First, sales increased by 7% versus the first quarter of 2016 and 3.9% versus the fourth quarter of 2016.
All segments experienced growth.
Strategic accounts grew by nearly 25% versus the first quarter of 2016.
Government accounts grew by 6.6% and our Kent Automotive business grew by 8.5%.
The Canadian business grew by 18% in local currency and our core business grew by approximately 3%, all versus the first quarter of 2016.
We experienced an increase in ship-to locations, line count, and unit volume during the quarter.
On our last call, I mentioned a process called conversion.
We added 355 new locations within existing strategic accounts through this process during 2016 and an additional 47 locations this quarter.
During the last call, I also mentioned the local and municipal buying consortium agreement that we won called TCPM, which has been renamed National IPA.
In the 21 months since we won that agreement, we are now servicing 1,900 municipal customers under that contract.
Our federal government business also grew nearly 15%.
We've diversified our government business and we're pleased with the overall growth of that business.
During the fourth quarter of 2016 and the first quarter of 2017, we improved sales rep productivity, measured as sales per rep per day.
This quarter, we saw a 2.6% increase versus the first quarter of 2016 and an improvement of 5.7% versus the fourth quarter, which was primarily driven by increased productivity of our sales reps with greater than three years of experience.
We continue to expand our service offering to our largest Kent Automotive customers, working to bring new products and services to our closest partners.
For example, we're working closely with AutoNation on state-of-the-art computerized key cutting machines.
As you know, AutoNation is an innovator in the auto industry and we work hard to earn their business every day.
We believe that Lawson Products offers our customers the optimum balance of private-label products specifically designed for the maintenance mechanic, sales reps focused on consultative problem solving, and service intensity which lowers the total cost of consumable MRO for our customers.
This combination enables our customers to maximize their productivity and, at the same time, increase utilization of their equipment.
We continue our commitment to growing our sales team.
However, a sharper focus on performance management has resulted in a slight reduction in sales rep count for the first quarter.
This is not necessarily a change in strategy, but rather balancing resources between our commitment to fill untapped geographies and the desire to accelerate success of our new sales reps.
Our total sales rep count ended the quarter at 979 sales reps.
At the moment, we stand at 986 sales reps.
Acquisitions remain central to our growth strategy.
The four acquisitions that we have already completed continue to perform well.
Based on the success we've achieved with these acquisitions, we're comfortable at this point pursuing larger deals.
However, as you know, timing is somewhat unpredictable.
We're filling the pipeline to ensure a stream of future acquisitions.
Our gross margin percent was 60.1% for the quarter versus 60.9% for the first quarter of 2016 and 60.2% during the fourth quarter of 2016.
This is a noteworthy accomplishment considering the significant growth in our strategic and government accounts, as well as repositioning of inventory between our recently closed Fairfield, New Jersey, distribution center and the McCook and Suwanee distribution centers.
There is good news in terms of operations as well.
The transition of customers from our New Jersey distribution center to the McCook and Suwanee DCs is complete.
We completed the transition with minimal disruption to our customers.
In fact, order complete rates are now hitting record highs.
This is resulting in improved service to our customers, while at the same time will reduce our annual operating costs by approximately $1.2 million.
Many of our former Fairfield teammates had joined other companies and we are grateful for their professionalism and commitment to customer service, which they maintained throughout the transition.
We also remain committed to lean Six Sigma and our continuing evolution toward a more analytical and process-driven company.
Over the past several calls, I have mentioned specific lean Six Sigma projects.
One such project involves our bids and quotes process.
Our bids and quotes team has been implementing process changes developed during one of these projects.
As a result, our success ratio of bids which we have won during the first quarter was up 30% over 2016, on top of a 12% increase over 2015.
These results were achieved by better evaluating bids at the outset, working on the right bids, and not pursuing bids that are not applicable to the loss in value proposition.
We've reduced non-value-added work for our bids and quotes team and the sales reps, while simultaneously winning more bids.
This illustrates how we can increase volume without adding headcount.
In a moment, Ron will discuss the operating income flowthrough that we achieved on these incremental sales; however, now that we've reduced our cost structure and the Company has embraced lean Six Sigma, achieving 25% to 30% leverage is a realistic expectation.
Looking forward, our growth strategy is consistent.
We're committed to the balanced approach of adding new sales reps in underserved geographies, we're focused on growing share within existing accounts, and we're filling our acquisition pipeline with larger acquisitions.
Now, I'll turn it over to Ron for more detailed insight on the first-quarter financial results.
Ron Knutson - EVP, CFO
Thank you, Michael, and good morning, everyone.
As Michael indicated, we've seen a continuation of solid sales from the fourth quarter of 2016 through the first quarter of 2017.
We continue to invest in the business and pursue acquisitions that will provide future growth opportunities to expand and increase our geographic density and leverage our current infrastructure.
Specifically in terms of the first quarter, I'd like to highlight some key metrics.
First, sales finished at $74.6 million for the quarter.
Average daily sales were up 7% versus the year-ago quarter and up 3.9% from the fourth quarter.
Excluding the impact of our 2016 acquisitions, average daily sales increased 5% over a year ago with the same number of selling days.
Second, our adjusted operating income for the quarter improved by $991,000 to $1.1 million from $156,000 in the first quarter a year ago.
Third, gross margin percentage ended at 60.1% for the quarter, in line with Q4 of 2016.
And fourth, we ended the year with $8 million of available cash and an additional availability of $34 million under our credit facility, with $1.8 million of outstanding debt.
Let me now share some of the details.
As I just mentioned, we finished the quarter with sales of $74.6 million on 64 selling days, the same number of days as Q1 of 2016.
On a sequential basis from Q4 2016, we were up 3.9% on four additional selling days.
As compared to a year ago, our first-quarter sales benefited from the following.
First, deliberate actions we've taken internally to drive growth are getting results.
This includes, but is not limited to, improving the onboarding process of new sales reps, actively converting new locations of our strategic relationships, driving more accountability to the field management, providing forums to support technical questions while reps are in the field, continuing to invest in technology, and introducing additional rep incentives to reward those with significant growth.
Second, our 2016 acquisitions boosted Q1 sales by approximately $1.5 million.
Excluding this effect, sales were up 5% for the quarter.
Third, sales to our oil and gas customers were up $869,000 versus a year-ago quarter; and fourth, as Michael mentioned, a general improvement in the MRO marketplace.
The 7% sales increase was widespread across the business, with all sectors of our business increasing and 11 out of 13 product categories realizing gains.
US sales were up 6%, while our Canadian sales were up over 18% in local currency, fueled primarily by our 2016 acquisitions.
From a divisional standpoint, strategic accounts represent approximately 12% of our total volume.
Many of our strategic relationships continued with solid growth for the quarter.
Our Kent Automotive average daily sales were up 8.5% as compared to the year-ago quarter, driven primarily by expanding our existing strategic customer relationships.
Kent approximates 19% of our business.
We also realized solid growth in our government business, primarily driven by additional penetration into local and state opportunities and selling to certain federal military bases that we've been actively pursuing.
From a sequential average daily sales basis, January sales finished at $1.181 million, February finished at $1.158 million, and March finished at $1.159 million.
As Michael mentioned, we ended the quarter with 979 sales reps.
And as we have said in the past, while adding sales reps negatively impacts our earnings in the short term due to the upfront investments, it will ultimately help drive our total revenues and allow us to further leverage our infrastructure.
We are planning to grow our sales team during 2017; however, we continue to balance that effort with other priorities to drive the highest return to the Company.
For the quarter, gross margin was 60.1%, down versus the year-ago quarter of 60.9%, but in line with 60.2% in the fourth quarter.
The percentage decrease versus a year ago was primarily driven by customer mix, the impact of our 2016 acquisitions, and costs associated with the closure of our Fairfield distribution center.
Our customer service metrics of back orders, order completeness rates, and line service levels continued to improve even as we closed one of our DCs and repositioned inventory.
As of the end of the quarter, we had fully shut down our Fairfield facility, with all the customers now being serviced from our McCook and Suwanee locations.
As Michael mentioned, the closure has gone according to the plan, with minimal disruption to our customers.
As discussed in the past, our plan to increase strategic customer relationships and to pursue more greenfield sales territories will put downward pressure on our gross margin percentage; however, our goal is to increase aggregate margin dollars.
Selling, general, and administrative expenses were $44.2 million for the first quarter, compared to $41.3 million a year ago and $45.5 million in the fourth quarter.
As compared to a year ago, expenses during the first quarter increased primarily due to a lower stock-based compensation benefit, increased compensation expense on higher sales, investments made to hire additional sales reps from a year ago, and increased severance expense, primarily related to our Fairfield facility.
We continue to tightly manage our ongoing operating costs, evidenced by a $622,000 decrease in our general and administrative costs, excluding the above items.
Operating income was $712,000 for the quarter.
Adjusted non-GAAP operating income, taking into account stock-based compensation and severance, was $1.1 million for the quarter, compared to $156,000 a year ago and $419,000 in the fourth quarter.
The quarter was also burdened with some one-time transition costs related to our Fairfield facility.
Excluding those items, we realized an increase in non-GAAP adjusted operating income of approximately $1.5 million, representing 30% leverage.
Net income for the quarter was $857,000, or $0.09 per diluted share, compared to $1 million, or $0.11 per diluted share, in the year-ago quarter.
From a balance-sheet perspective, we ended the quarter with $8 million of available cash on hand and $1.8 million of outstanding borrowings under our credit facility.
During the quarter, we continued to modify our credit facility terms to eliminate the minimum tangible net worth covenant and the change of control provisions.
This is on top of the favorable changes made in the fourth quarter to increase our borrowing base, extend the facility, and reduce the unused fees.
CapEx for the quarter was $204,000.
We expect our CapEx for the full year of 2017 to be in the range of $2.5 million to $3 million, primarily in maintenance capital for our distribution network and continued technology enhancements to improve our customer-facing processes.
Let me now comment on a few items for the remainder of 2017.
First, we are optimistic about the remainder of 2017, given our sales over the past two quarters, other economic indicators in our space, and actions that we are taking to drive growth.
Second, we will continue with our current strategy to expand our sales force, while also focusing on existing rep productivity and acquisitions.
Third, we are under contract to sell the Fairfield building in the second quarter.
That transaction will generate a gain and positive cash flows.
And fourth, we will continue to leverage our existing infrastructure to drive adjusted EBITDA, as exhibited by us realizing approximately 30% of the sales increase in additional adjusted operating income in the most recent quarter.
We firmly believe that we are well positioned to leverage our operating costs and take advantage of what now has become an improving macroeconomic environment.
I'll now turn it over to the operator for questions.
Operator
(Operator Instructions).
Kevin Steinke, Barrington Research.
Kevin Steinke - Analyst
I wanted to start off by asking about the overall industrial economy and the improvement you are seeing there.
It sounds like you're stating more definitively that you are confident that that recovery or that stronger environment can continue.
Would you say that's a fair statement?
How does it feel overall and what's giving you a little bit more of that confidence that this might be sustainable?
Michael DeCata - President, CEO
Thank you, Kevin.
It's Michael.
We are seeing that and we're seeing it broad based, as we've mentioned, across the sectors, across the product categories.
There are some specific data points.
The oil and gas industry is coming back.
One of our large customers has hired a very large number of mechanics in a couple of their locations over the last year and a half, two years.
They've reorganized and restructured and now they are really growing.
We're seeing oil rig counts come back.
But beyond that, we continue to win share at some of our large strategic accounts and they're picking up fleet utilization -- time utilization of their fleets.
So we do see it across the board.
There are the few data points that we have that are specific cause and effect, like hiring mechanics.
But beyond the specific data points, it's kind of broad based.
Kevin Steinke - Analyst
Okay.
That's good to hear.
I wanted to dig a little bit more into the sales per rep per day metric being positive.
You've talked about in the past that you would typically expect to see sales per rep per day go down a little bit just as you continue to hire new reps.
So I'm just wondering how that balances out going forward in terms of the hiring of new reps, your performance management program, and also you talked about the increase in the reps greater than three years' tenure.
So how do you see that metric playing out as you move forward?
Ron Knutson - EVP, CFO
Sure, Kevin.
This is Ron.
So let me comment first on some of the information, some of the data that we're seeing, and I'll have Michael comment on a couple other aspects of it.
When we look at our veteran sales reps, I think that was one of the most significant drivers of the sales per rep per day over -- during the first quarter, and in the last couple of quarters, we've seen positive results from those more veteran reps as we define with greater than three years of tenure with us.
So they service a majority of our customers, and to Michael's comments earlier, the increase in demand that we've seen on a customer basis has been really broad based and certainly that is helping to fuel those existing sales reps.
Michael DeCata - President, CEO
Relative to the new reps to augment the ones with more than three years, our continued focus on lean Six Sigma, onboarding them, training them, our social network internal called Lawson Central, all those things, we believe, are beginning to enable our new reps to become more successful, and, candidly, a focus on performance management.
We do everything we can to enable the reps to succeed and succeed as quickly as possible, but the other side of it is where it isn't a match or it isn't going to work out, we accept that reality and displace those reps and look for an alternative.
So, it's the combination of putting a lot of effort into enabling the reps to be successful and then accepting the reality sometimes of the reps who are not going to be successful and moving on.
Kevin Steinke - Analyst
Okay.
That's helpful.
Moving onto the gross margin, you talked about some of the factors that played into gross margin this quarter.
And you also talked about, excluding some of these transition costs related to Fairfield, you would have actually had about $500,000 more of an increase in adjusted operating income.
So how much of that was factored into gross margin in terms of those one-time costs and what would gross margin have been without those costs?
Ron Knutson - EVP, CFO
Sure.
So let me give you a little bit of a breakdown on that, Kevin.
We were down about 70 basis points versus our gross profit percentage from a year ago, and about half of that was directly related to -- actually, we were down about 80, but about half -- not quite half, about 30 basis points of that was driven really by customer mix.
Michael mentioned in his prepared comments that our strategic customers increased about 25%, so certainly that had an impact on our overall margins, as well as our acquisitions, the 2016 acquisitions, brought down our gross profit percentage slightly as well.
The costs that we incurred relative to Fairfield, the closure, was about 20 basis points on the overall margin, at least the piece that hit the gross profit percentage.
Some of the other items were more included within our operating expense lines.
Although I would say that in the past, we've talked about gross margins in the 60% to 61% range, 60% to 61%-ish range, and certainly that's impacted by not only customer mix, but also by new sales reps coming on board, as well as acquisitions.
So we're still comfortable in that 60% to 61%, but as we said in the past, there is certainly more downward pressure on that percentage, and to the extent that we need to give up a little bit on the percentage in order to increase aggregate gross margin dollars, we're certainly willing to do that.
Michael DeCata - President, CEO
And we don't see a structural change here, either on the cost side versus previous quarters or previous years, nor on the price side.
Kevin Steinke - Analyst
Sure.
That makes sense.
It seems like an acceptable trade-off, for sure.
So you said 20 basis-point impact from Fairfield on the gross margin and then the rest, what falls into G&A, what was that impact in terms of basis points?
Ron Knutson - EVP, CFO
All in, our total Fairfield first-quarter costs were about $400,000, so about half fell into the margin and about half into the G&A.
Kevin Steinke - Analyst
Okay.
Thanks.
Just circling back to revenue quickly, so you talked about all the success with strategic accounts, Kent, government, et cetera.
You also mentioned the core business growing 3%.
Do you see an opportunity for that core business to grow faster as we move forward with the stronger economy and all the various growth initiatives you've talked about?
Michael DeCata - President, CEO
You know, it's a little hard to tell.
The core business, as you know, we have about 70,000 active customers and so it's broad based.
It is probably a better proxy of the US economy and the Canadian economy, so it's broad based in nature.
But as we continue to ramp up our sales reps to newer sales reps and the greenfield sales reps, that's certainly the goal of putting reps into untapped territories is to win more share in the broad base.
They tend to be smaller -- we call them regional accounts, but they just tend to be smaller accounts.
And so, we are very much focused there.
Our strategy absolutely has not changed.
It has not shifted toward large accounts or small accounts.
It is the same strategy it has been all along.
We continue to try and win share everywhere we can.
We're very excited about the diversification of our government activities, both local, municipal, federal, and Department of Defense.
And, of course, we're very, very pleased with our continued effort on this conversion process to win share within existing strategic accounts.
So, no change in strategy here and just a continuation of what we're doing.
Kevin Steinke - Analyst
All right.
Great.
Just a couple more here.
On the selling expenses, I guess with the continued hiring of new reps, maybe some higher performance-based comp and commissions as sales improve here, should we still expect selling expenses as a percent of sales to be up year over year on a percentage basis?
Ron Knutson - EVP, CFO
I wouldn't say that we would expect it to be going up as a percent.
Some of the impact that we saw that came through in this quarter, we did incur some additional health insurance costs, which were trending higher -- which trended higher in the first quarter than what we've seen in the past, so that had a negative effect.
But generally we're in that 32% to 33% range, and in fact, moving forward, we should get some leverage off of increasing sales because not 100% of those expenses are variable relative to sales.
So the fixed portion of that we're managing very tightly; the variable piece certainly will flow with sales, so we would not expect the percentage to be increasing as we move throughout the rest of the year.
Kevin Steinke - Analyst
Okay.
That's very helpful.
And then just on the G&A expense line, excluding the stock comp and severance, the sequential increase from Q4 2016 to Q1 2017 in those G&A expenses, is that just more kind of some beginning-of-year costs that we typically have in terms of pay increases or what have you?
Ron Knutson - EVP, CFO
Yes, Kevin, that's a good way to phrase it out.
We were down about $600,000 if you compare the first quarter of 2017 versus the first quarter of 2016, and there are areas, such as payroll taxes.
We did bump some of our incentive accrual because of the increase in sales that we saw in the first quarter.
So those are the primary drivers of it, but typically if you look back, historically our first-quarter expenses run higher than the remaining three quarters of the year.
Kevin Steinke - Analyst
Okay.
Great.
Thanks for taking the questions.
Operator
Steve Barger, KeyBanc Capital Markets.
Steve Barger - Analyst
I admit I'm not fully up to speed on the story, so some of my questions may be a little basic, but I want to go back to the sales rep discussion.
You talked about in the press release deliberate actions to improve sales rep productivity and I think in your prepared comments you talked about some performance management initiatives in the quarter.
Does that mean you cut sales force headcount?
And if so, how many of the 30 departures in the quarter were voluntary versus involuntary?
Michael DeCata - President, CEO
Steve, to that point, yes, we do focus -- our primary goal once we bring a sales rep on is to through lean Six Sigma, a very structured process, to onboard all reps in a consistent manner to when they are prepared and capable of absorbing the information.
Certainly within the first 90 days, we bring them to a week's worth of training -- product training, corporate training, both here at corporate and at our distribution center in McCook, Illinois.
So our primary focus is a lot of effort around consistently enabling them to succeed.
But conversely, after some period of time -- it's not usually 90 days, it might be a year, it might be two years -- where we see a sales rep not on the trend they need to be on, sometimes we just accept the fact that this isn't a good match between the sales rep and us.
And at that point, we often part ways.
So, there is a little bit of that.
I don't have the breakdown myself versus one or the other, but Ron has some data on terminations.
Ron Knutson - EVP, CFO
We did see slightly higher terminations in the first quarter than what we've seen in other quarters, and I think, to Michael's point, part of that was deliberate around performance and so forth.
And the decrease that you see, the 30 is really a net number.
So certainly, we are consistently and constantly hiring replacements for those individuals that leave us, so if you look at the absolute numbers, about 30% of the reps that left us in the first quarter were some level of lower performance based, I guess, is the way I would classify it.
Michael DeCata - President, CEO
(multiple speakers).
This is not a change in strategy, just the normal ebb and flow of things that you're seeing and you've seen over the last three, four years.
Steve Barger - Analyst
Sure.
I guess what I'm trying to get to is the mix in general.
Of those net departures, were more of them sub three years in tenure?
Michael DeCata - President, CEO
So what we look at is, of the reps that leave us in each quarter, how many of those reps are in their one-year, two-year, three-year base and so forth.
And typically what we've seen, and this kind of leveled off over the last probably six quarters or so, is that about 40% of the reps that leave us in any given quarter may have less than one year of service.
And then, there's probably another 25% to 30% within the two- to three-year bucket.
So, it's certainly a core focus of ours relative to retention.
We typically retain about 50% of the reps after a two-year period.
And there's a different sort of diagnosis or corrective action associated with reps that leave us in under a year.
That sort of raises the question around, have you attracted the right person?
Have you onboarded them right?
Was it a good match from the beginning?
By contrast, when a rep leaves us after two or three years, then it might be more about ongoing performance rather than a mismatch at the outset.
So we sort of dissect that in a different way.
Ron Knutson - EVP, CFO
The other comment, Steve, that I would make regarding that is that our retention goes up dramatically or our turnover goes down dramatically after about three to four years.
So once we get the sales rep through those first few years, then our turnover is in the single-digit numbers.
So getting them successful in those first two to three to four years is critical for them to stay with us.
Steve Barger - Analyst
Got it.
Thank you.
That's great detail.
In the release, it says sales per rep per day increased 2.6% in the quarter.
Do you know what that was or can you tell us for reps that have been longer than three years what that metric is?
Michael DeCata - President, CEO
So when we look at reps greater than three years, we saw an increase of about 2.5% in the first quarter.
And, again, we experienced similar numbers in Q4.
If you were to look back into earlier quarters, in 2016 they were flat to down.
Steve Barger - Analyst
Got it.
And outside of this quarter -- I'm just looking at the press release here.
It seems like the number of sales reps has been relatively flat over the past year.
Can you talk about labor conditions in terms of prospecting?
Just going to your comment about wanting to sustainably grow to serve new geographies.
Michael DeCata - President, CEO
As we continue to refine our processes, our outreach, social media, candidly the more successful we become, the more attractive we are to the new candidate.
We are out there winning share from our large competitors, but as well the small.
As you know, it's an incredibly fragmented market that we operate in.
So as we win share both from the large competitor and the small competitor, very often the sales rep says, am I better off competing against these guys or more likely am I better off joining them?
So all of this taken together, we have a pretty good pipeline of candidates and now the challenge is figuring out, finding a needle in the haystack that makes for the most successful candidate.
It is probably a little more challenging in a growth economy because people have more options, and yet in a growth economy our existing reps grow also.
So the existing reps -- and we have an internal program to encourage our employees and our reps to nominate others to join the Company, so all of this taken in concert, probably slightly more difficult in a growing economy, but not materially more difficult.
Steve Barger - Analyst
Understood.
You talked about -- I think you said 365 selling locations were added last year; 47 this quarter.
From a process standpoint, is that your sales reps going out and prospecting or is that a top-down process where you are targeting specific accounts in specific regions?
Or just how does that happen?
Michael DeCata - President, CEO
What I was referring to there is a process we mentioned on previous calls called conversion.
That is a very deliberate and specific process focused on existing strategic accounts.
Most of our strategic relationships, the customer's corporate folks bring us in, but they more often than not don't mandate that the local site buy from us.
They encourage the local site, but we still have to go win and earn the business locally.
And many of these large strategic accounts are themselves highly diverse geographically.
So, a rental company might have hundreds of locations or a trucking company might have hundreds of locations.
So corporate helps us, but we have to go out there and win one location at a time, and that's what that process refers to.
So it certainly is a combination of a structured process that we lead here in corporate.
In fact, our marketing and strategic accounts folks lead that process, but the people who execute the process are the sales reps out there one location at the time.
Steve Barger - Analyst
Got it.
Thanks.
Just a couple more.
As you and other distributors have seen a rising trend of customer demand over the last couple of quarters, are you seeing anything surprising in terms of product demand trends?
Are you well positioned from an inventory standpoint?
And I guess what I'm trying to get to is would you expect to swing to positive free cash flow in 2Q and 3Q?
Michael DeCata - President, CEO
Let me comment first on the broad product related topic.
We aren't seeing any specific trends relative to product.
As you know, 60% of our product is private label, and within that private label, we believe that we're differentiated because our private-label products are specifically targeted and designed to serve the maintenance mechanic, whose needs are very different from the production engineer.
So we believe we are well positioned that way.
Of course, we are always looking to innovate and bring new products to the marketplace where customers demand those products or where we can innovate with customers.
I mentioned some work we're doing with AutoNation, a tremendous partner of ours and an innovative company.
So where we can, we try and innovate with new products and new processes with customers.
There's no fundamental shift going on.
Ron Knutson - EVP, CFO
In terms of cash flow, Steve, typically the first quarter for us is generally a little bit of a heavier use of cash, and, in fact, most of what we saw that we had to fund from a working capital standpoint in the first quarter of 2017 was really just the increase in the sales.
If we look at December sales versus March sales, the AR that we are carrying is really a direct result of that increase.
From an inventory standpoint, we did see inventories go up a little bit from the end of the year, partially driven by the increase in the sales and, quite honestly, the increase in the unit volume we saw coming through in the first quarter.
But typically we turn cash flow positive in Q2 and in Q3 and we would expect to do that this year as well.
Steve Barger - Analyst
Got it.
And last one from me, if I am remembering right, your CapEx guide from 4Q was $3 million to $4 million.
I think you just said $2 million to $2.5 million.
Is that right?
And if so, where are you dialing back your spending plans or what changed?
Ron Knutson - EVP, CFO
You are partially correct.
So it was $3 million to $4 million, and recently we just said $2.5 million to $3 million in my prepared comments.
We typically go into the year a little bit heavy from a forecast standpoint on CapEx.
I wouldn't say that there are any specific areas that we're necessarily dialing back.
It's probably more broad based across the organization.
And in fact, in the first quarter of 2017 I think our total CapEx was about $204,000.
So some of that favorability will continue throughout the year, so that's probably where we picked up most of it was just the fact that in the first quarter we didn't spend quite as much CapEx as what we had anticipated.
But most of our CapEx today is pretty routine type of investments into our distribution network, as well as IT enhancements that we continue to make in the organization.
Steve Barger - Analyst
Okay, gentlemen.
Thanks so much for all the time.
I appreciate it.
Operator
Brad Hathaway, Far View Capital.
Brad Hathaway - Analyst
Hi, guys.
Just a somewhat quick one.
I think previously you talked about incremental margins being closer to 25%, and on this call it seemed like you mentioned 25% to 30%.
Is that a change?
And if so, what gives you confidence in that higher number?
Ron Knutson - EVP, CFO
As you look back over the last couple of quarters, specifically excluding the stock-based comp, the severance, and some of the Fairfield costs that we saw in the first quarter of this year, we were sitting right at about 29% for the first quarter, and looking back into Q4, the number was -- again, it was north of 20%.
So, I think part of it that gives us comfort is that we continue to manage our overall fixed costs to be flat and we saw that in our G&A cost once again this quarter actually down about $600,000 versus a year ago.
So, we are managing our costs tightly.
We have taken specific actions to take cost out of the organization and that gives us a pretty good sense and a pretty good feel that we can get 25% to 30% flow-through leverage effect on the increasing sales.
Michael DeCata - President, CEO
This lean Six Sigma process, if you do it long enough and people embrace it, you infuse it into your DNA, and then literally every open position that we have at any level in the Company a group of people get together and think about, is there the opportunity for an internal promotion through technology?
Can we re-engineer the process?
Can we take non-value added work out?
Which certainly lowers costs or prevents the addition of costs, but just as importantly it adds for a higher quality workday for our employees.
So while we focus on the financial implications, there are also benefits to the employee base to give them a higher quality of work with less work involved.
It's one of the reasons we are so committed to lean Six Sigma becoming part of our DNA.
Over time, you just consistently work down, usually in small incremental ways, but you work down your costs or you hold costs while you grow revenue.
Operator
(Operator Instructions).
Walter Morris, Baraboo Growth.
Walter Morris - Analyst
Good morning, gentlemen.
Nice quarter.
Could you expand a little further on your experience, and you indicated success to date with rep acquisitions, and talk about the magnitude of the pipeline you've been able to build and hope to build going forward?
And then to the extent that that helps you accelerate your sales growth, could you comment on your intermediate-term goal of 10% EBITDA margins and what it might take in the way of sales to hit that target and how acquisitions may enable you to accelerate that trend -- or reach that trend?
Michael DeCata - President, CEO
Thank you, Walter.
So the acquisitions, as you probably are aware, we started small, specifically with the intention of getting our sea legs focused on the most successful integration we could do.
And so, now that we have four of those smaller ones under our belt, we've learned a lot, we've broadened our horizons a little bit, we have more confidence in our ability to integrate successfully, and, to my view, the larger acquisitions will be even lower risk than the smaller ones because we've learned so much and the folks we've acquired, not just the businesses, but the people we've acquired have been a huge asset and great teammates to us in helping think through what's gone well and where we want mid-course corrections.
Now relative to filling the pipeline, it's a little inconsistent.
Most of the folks we've gone to, we've introduced the idea of joining us and it's really more of them have been that approach rather than someone who acquires an investment banker and markets their company.
So because of the process we have used historically, it's a little unpredictable, so we need a pretty good pipeline.
But it's my belief that the more successful we are with acquisitions and the more we can use the acquired companies, the founders of those companies, the sales reps of those companies, as a reference, the more their reference encourages other people to join us and that it will be a positive and accretive experience for both parties.
So I think like a lot of things the more successful you are, the easier it is to be successful both in attracting acquisitions and then integrating them once they are in.
So that is extremely critical to our longer-term strategy.
Relative to the 10%, a little bit of that has to do with -- we've talked about the three legs of the stool.
We've talked about adding sales reps in underserved territories and enabling those reps to be successful.
We've also talked about enabling our existing reps to win share, additional product categories.
We use the example of the conversion with strategic accounts or this national IPA/TCPN, municipal, and state level government contracts.
All of those serve to drive that leg of the stool and then we just talked about acquisitions.
Certainly if we grow through acquisitions, it happens much quicker because every acquisition looks more like a step function than continuous incremental growth.
The most profitable way that we can grow is by existing sales reps just winning share, as we see them doing this quarter -- we're pretty pleased with our 7% growth, and over the longer term adding reps in underserved territories.
While it's a short-term drag and it takes longer, it's a little more efficient, so on and so forth, over the long term that works and that's the reason that we are in parallel running three parallel strategies.
All three are important.
No one carries the day and we intend to continue all three parallel strategies for the foreseeable future.
Ron Knutson - EVP, CFO
Walter, I would just add to that.
I made the comment in my prepared remarks that our sales, excluding the 2016 acquisitions, were up 5%, so we received a full two percentage point lift out of those acquisitions made in 2016.
And we'll be lapping some of those numbers -- two of those acquisitions took place, one in May of last year and the other one in November, so we will be lapping those numbers here in the second and fourth quarter, and our comps get a little bit tougher as we extend throughout the end of the year.
But I do think that it shows the impact that it can have on the leveraging effect of the business by getting a couple of additional point increase in sales through the acquisition process.
Michael DeCata - President, CEO
And again, the acquisitions we've done have been relatively smaller on purpose and the acquisitions we are likely pursuing are substantially larger.
Walter Morris - Analyst
Thank you, gentlemen.
Appreciate it.
Operator
This concludes our question-and-answer session.
I'd like to turn the conference back over to Michael DeCata for any closing remarks.
Michael DeCata - President, CEO
Thank you, and thank you for joining the call and following Lawson Products.
2017 has gotten off to a good start.
We believe that Lawson Products is well positioned to grow in the current economy and the hard work that we've done is beginning to pay off.
In this economy, our customers need even more production from their assets.
They recognize that, because of our service-focused value proposition, their mechanics are more productive and their equipment up-time is improved.
Thank you to all of our wonderful and dedicated employees who serve customers every day and thank you again for your interest in Lawson Products.
Have a great day.
Operator
The conference has now concluded.
Thank you for attending today's presentation and you may now disconnect.