Denny's Corp (DENN) 2022 Q3 法說會逐字稿

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  • Operator

  • Good day, and welcome to the Denny's Corporation Third Quarter 2022 Earnings Call. (Operator Instructions)

  • At this time, I would like to turn the conference over to Curt Nichols, Vice President, Investor Relations and Financial Planning and Analysis. Please go ahead.

  • Curtis L. Nichols - VP of IR and Financial Planning & Analysis

  • Thank you, Rachel, and good afternoon, everyone. We appreciate you joining us for Denny's third quarter 2022 earnings conference call. With me today from management are Kelli Valade, Denny's Chief Executive Officer; and Robert Verostek, Denny's Executive Vice President and Chief Financial Officer.

  • Please refer to our website at investor.dennys.com to find our third quarter earnings press release, along with a reconciliation of any non-GAAP financial measures mentioned on the call today. This call is being webcast and an archive of the webcast will be available on our website later today. Kelli will begin today's call with a business update, then Robert will provide a development update and recap of our third quarter financial results, before commenting on guidance. After that, we will open it up for questions.

  • Before we begin, let me remind you that in accordance with the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995, the company knows that certain matters to be discussed by members of management during this call may constitute forward-looking statements. Management urges caution in considering its current trends and any outlook on earnings provided during this call. Such statements are subject to risks, uncertainties and other factors that may cause the actual performance of Denny's to be materially different from the performance indicated or implied by such statements. Such risks and factors are set forth in the company's most recent Annual Report on Form 10-K, for the year ended December 29, 2021 and in any subsequent Forms 8-K and quarterly reports on Form 10-Q.

  • With that, I will now turn the call over to Kelli Valade, Denny's Chief Executive Officer.

  • Kelli A. Valade - CEO, President & Director

  • Thank you, Curt and good afternoon, everyone. Before I discuss our most recent quarter, I'd like to first take a brief moment and touch on recent organizational changes we've made in our Denny's Franchisee Association Convention, including our recent messaging to the franchise community.

  • During the quarter, we appointed John Dillon, as President of the Denny's brand and welcome David Schmidt, as President of Keke's Breakfast Cafe. John has been a dedicated leader in the Denny's system for 15 years and most recently served as our Chief Brand Officer. Prior to that, John spent many years in marketing and leadership roles at YUM! Brands. David brings 30 years of proven restaurant experience to our newly acquired Keke's brand, most recently serving as Chief Financial Officer of Red Lobster and at Bloomin' Brands as President of Bonefish Grill. Both have distinguished track records within the restaurant industry and have demonstrated unwavering commitments to delivering exceptional team and guest experiences. These leadership appointments enable John and David to focus their teams on delivering and executing brand specific initiatives to deliver compelling products and innovation, unique marketing messages, improved execution and guest experiences and unique unit expansion with support from our Shared Services teams.

  • Importantly, we'll maintain our ongoing collaboration and best practices with our franchise partners in both brands, to ensure they're set up for success, putting our model franchise or experience to work. I'm beyond excited for what the future holds for our respective brands through their leadership. I also recently had the pleasure of attending my first Denny's Franchisee Association Convention last month, which included the opportunity to meet many of our franchisees and operators face-to-face for the first time. While on stage, I shared my belief that we are already benefiting from a solid foundation of strategies, centered around developing world-class people capabilities, achieving operational excellence, driving profitable traffic, growing our global footprint and optimizing our business model for margin growth.

  • I also share that when I joined the organization and that members of the Denny's community, I asked 2 important questions. The first question was, what should I know? The answer is highlighted, the great and strong relationships and partnerships franchise or to franchisee. But they also highlighted the persistence staffing challenges and supply chain and commodity headwinds, which both just led the general theme of current business constraints that we all now insist. Second question I asked was, what do you expect? The answers included, providing focus, traffic and sales-driving initiatives, support for staffing and the right strategies for today and tomorrow. I took that feedback to heart. And as a team, we've developed an appropriate and timely game plan to help us continue to strengthen our business in the short term, while continuing to invest in our long-term strategies to revitalize and update the brand.

  • The investments we will continue to make in improving our food, updating our restaurants with Heritage 2.0, kitchen modernization and technology transformation are still relevant and urgent for us, but we also needed a short-term bold game plan to solve for today's environment. As a result, at the convention, we launched what we're calling our [Big 3], which is a maniacal focus on staffing, returning to 24/7 as a brand and driving profitable traffic with our new value platform. I'll break each of these down for you a bit next to give color to these programs and share the progress to date.

  • First, though staffing and turnover still remain the challenged, we've seen significant progress at Denny's and in the industry, which gives us promise and reasonably optimistic. Our staffing levels at company restaurants are now comparable to pre-pandemic levels, and we're seeing strong results from recent hires as well as reductions in turnover. This is a testament to our strong company operations team, which is providing evidence for what's possible and for what our franchisees can also achieve. We also continue to share best practices around recruiting and onboarding and driving access to our world-class training programs. In addition, we recently established a platform for virtual hiring events that's also driving encouraging participation.

  • Furthermore, fostering an inclusive cared for and cared about culture is critical to long-term retention and Denny's continues to demonstrate its strong foundation here as well. In fact our give back culture was recently on full display when we deployed our Denny's Mobile Relief Diner to Florida, after Hurricane Ian. Our teams and our executives were on hand to show support, engage the community and as a result, served over 12,000 hot-free meals to those in need. The stories, images and impacts of this were amazing and I couldn't be more proud of the way our company showed up. We also just launched into our 11th year supporting No Kid Hungry, where our guests, franchisees and company restaurants have collectively donated over a $11 million and counting to this great cause. Finally, I'm also thrilled for the second year in a row, Denny's has been recognized as one of the top 100 most loved workplaces for 2022 by Newsweek and the Best Practice Institute. In fact, we were again the only family dining brand of scale in the top 100.

  • Moving to our second area of immediate focus, I'll talk a bit about our latest progress on returning to 24/7. As we emphasized on our last earnings call, we are a 24-hour brand, and we have a significant tailwind opportunity as demand for the late-night dining occasion is ever present. That tailing continues with recent industry data indicating that approximately 30% to 40% of full service outlets that were opened late night prior to the pandemic have not yet returned to pre-pandemic operating hours. Another recent data essential study confirmed that full service restaurants are open almost 7 full hours less than they were before the pandemic. We know guests want to return to normal behavior and have options for dining out late night and that's good news for us.

  • In addition, Denny's 24/7 restaurants continue to consistently outperform the limited our restaurants by mid-teens digit sales comps relative to 2019. Finally, restaurants operating 24/7 outperformed the BBI Family Dining Index in the third quarter by over 400 basis points relative to 2019. All of this led to great discussions and collaboration with our franchisees, which inform the development of our plan to support our commitment to getting to 24/7. The results and what we launched is a modest financial incentive to motivate franchisees to accelerate their path, to be followed by an enhanced measure of accountability. This is gaining momentum every day and our progress is evident and material.

  • Furthermore, approximately 5% of our domestic system was not 24/7 prior to the pandemic for various reasons. And we've agreed to review late night profitability on a case-by-case basis to determine, if there are additional restaurants that may not return to 24/7 operations fully. We believe through this process, we could have an additional 5% that ultimately will not return to 24/7 operations, but we still believe we'll be able to capitalize on this strength of the Denny's brand. As of today, we have nearly 870 domestic restaurants opened 24/7, but really we're more encouraged by the conversations with franchisees around getting there, returning to this work -- historical position as America's 24-hour diner. We look forward to providing an update on our next call to this.

  • Turning now to our third area of focus, driving profitable sales and traffic growth through our value platform. Our current barbell strategy balances our LTO messaging with profitable traffic driving value products and remain top of mind for our consumer facing these inflationary pressures, we doubled down on our commitment to value with the launch of our all day diner deals in early September. This new value menu features 10 delicious meal options, perfect to enjoy anytime day or night, with wallet-friendly prices ranging from $5.99 to $10.59.

  • Until your total value preference, including the new value menu and Super Slam was 14% for the quarter, an improvement of 4 percentage points from the prior quarter. We are also encouraged by a positive change in traffic trends, following the launch of this new menu. And we also maintained a healthy guest check average as in-store merchandising provided upsell opportunities. We've also been -- we've always been known for our strong value positioning and we're excited about this new value platform that we know, we can continue to massage and leverage as guests look for compelling value offerings.

  • Now shifting to our third quarter results. Denny's domestic system-wide same store sales increased 1.5% compared to 2021 and increased 1.7% compared to 2019. The softer guest traffic experienced towards the end of the second quarter extended into July, as inflationary pressures continue to weigh on the consumer. However, with the improvement in both consumer confidence and consumer sentiment in August, along with our new compelling value platform and related messaging, we experienced a positive shift in our traffic trends. Off-premise sales also have remained strong at approximately 20% of total sales compared to the pre-pandemic trend of 12%. This far surpasses the family dining benchmark and reflects both our speed to market as the first family dining brand to launch online ordering and the strength of our off-premise technology and infrastructure. Additionally, the performance of our virtual brands has remained very consistent and highly incremental, representing about 3% of domestic average weekly sales.

  • In closing, I'd like to express my gratitude for the warm welcome I've received from so many franchisees, operators and support teams of both Denny's and Keke's. The conversations, collaboration and commitment from our franchisees have been incredibly positive and I'm especially grateful for their enduring result and consistent focus on delivering a positive guest experience everyday in the midst of a persistently topic pandemic recovery. I'm also confident in John and David's leadership and the rest of our exceptionally talented and tenured management team. Working collaboratively with our franchisees, we are poised for a bright future at both Denny's and Keke's.

  • And with that, I'll turn the call over to Robert Verostek, our Chief Financial Officer at Denny's.

  • Robert P. Verostek - Executive VP & CFO

  • Thank you, Kelli, and good afternoon, everyone. Despite a persistent challenging environment, we were pleased to deliver third quarter results in line with or better than the guidance we provided on our previous earnings call. I'm excited about the way in which our leadership team is coming together, the launch of our new value platform that is resonating with Denny's guests, the completion of our acquisition of Keke's and our path toward extended operating hours, all culminating in accelerated adjusted EBITDA expectations for our fourth quarter.

  • I will now provide a development update and a review of our third quarter results before sharing more on our guidance in a moment. Starting with development highlights. Denny's franchisees completed 16 Heritage 2.0 remodels and we completed 3 company remodels during the quarter. The elongated hyperinflationary environment weighed on lower volume restaurants, resulting in a higher than average number of franchise closures during the quarter. However, confidence in the Denny's model remains strong as Denny's franchisees opened 7 new restaurants during the quarter, including 1 international location in Canada.

  • Turning to Keke's development. I am pleased to report that Keke's franchisee opened 1 location in the last month of the quarter. Year-to-date, through September the brand has opened 2 new franchise units, including 1 opening prior to the acquisition. In addition, our third new franchise unit was opened in the last week of fiscal October. I am also excited to announce that we have finalized the Keke's Franchise Agreement document, laying the foundation to officially expand our business into the fast-growing day time eatery segment.

  • Moving to our third quarter results. As Kelli mentioned, our Denny's domestic system-wide same-store sales growth in Q3 was 1.5%. This growth came from an approximately 9% increase in guest check average, which was comprised of approximately 2% carryover pricing from the prior year, over 5% pricing taken in the current year and approximately 2% of product mix benefits. As highlighted in our Q3 earnings investor presentation, domestic average weekly sales for Q3 were approximately $35,000 compared to $34,000 in the pre-pandemic third quarter of 2019. This represents a 4.5% increase in average weekly sales compared to 2019, whereas same-store sales only increased 1.7% relative to 2019. The variance between these 2 metrics demonstrates that while our system portfolio is smaller than it was 3 years ago, it is also generating higher average weekly sales as lower volume restaurants exit the system.

  • Franchise and license revenue was $65.2 million compared to $57.3 million in the prior year quarter. This increase was primarily driven by $5.6 million related to the kitchen modernization rollout and $1.1 million of Keke's Breakfast Cafe franchise revenue in the quarter. The revenue recorded related to the sale of kitchen equipment has an equal and offsetting expense recorded in other direct costs. Franchise operating margin was $30.7 million or 47% of franchise and license revenue compared to $29.9 million or 52.1% in the prior year quarter. I would like to note that whilst franchise margin dollars were not impacted by the kitchen equipment rollout, the franchise margin rate was reduced by approximately 440 basis points through this accounting requirement. More information can be found in our 10-Q, however we expect this margin rate impact to persist throughout the remaining rollout of kitchen equipment, while still having no impact of franchise margin dollars.

  • Company restaurant sales of $52.2 million were up 12.4%. This increase is primarily due to a strong same-store sales growth of 7.1% and $2.7 million of Keke's Breakfast Cafe company restaurant sales in the current quarter. Company restaurant operating margin was $3.8 million or 7.2% compared to $7.9 million or 17.0% in the prior year quarter. This margin change was primarily due to commodity and labor inflation and a $1.6 million in legal settlement costs, partially offset by the improvement in sales performance at company restaurants. The legal settlement cost impacted company margin rate by approximately 300 basis points. While commodity inflation was approximately 18% during the quarter, we saw improvement throughout with September at approximately 16%.

  • Additionally, labor inflation continues to moderate as we experience 7% inflation during the quarter. We continue to monitor this inflationary environment in collaboration with our franchisees while remaining thoughtful with regards to pricing strategies and decisions. Therefore, we did take approximately 1% of additional pricing with the launch of our fall core menu last week, and we expect fourth quarter total pricing to be similar to the third quarter. These results collectively contributed to adjusted EBITDA of $19.2 million. The provision for income taxes was $5.5 million, reflecting an effective income tax rate of 24.3%. Adjusted net income per share was $0.12 and we generated adjusted free cash flow of $8.7 million.

  • Our quarter end total debt to adjusted EBITDA leverage ratio was 3.3x, and we had approximately $278 million of total debt outstanding, including $266.5 million borrowed under our credit facility. As a reminder, we adjusted our target leverage range to be between 2.5x and 3.5x of our adjusted EBITDA with the closing of the Keke's acquisition. During the quarter we allocated $7.9 million to share repurchases, supporting our commitment to continue returning capital to our shareholders. On a year-to-date basis, we have allocated $57 million to repurchase approximately 5.5 million shares. As a result, at the end of the quarter we had approximately $160 million remaining under our existing repurchase authorization.

  • Let me now take a few minutes to expand on the business outlook section of our earnings release, where we are providing the following estimates for our fiscal fourth quarter ending December 28, 2022. We anticipate Denny's fourth quarter domestic system-wide same-store sales to be between 1% and 3% compared to 2021, taking Denny's seasonal patterns into account. Our expectations for consolidated total general and administrative expenses are between USD17 million and USD18 million, including approximately $2 million related to share-based compensation expense, which does not impact adjusted EBITDA.

  • As I mentioned, we are seeing early signs that commodities are starting to moderate, and we believe we'll continue to see wage inflation moderate. As Kelli detailed in her comments, our focus on helping our franchisees extend their operating hours with improved staffing levels and leverage value messaging to drive transactions has yielded our guidance for fourth quarter consolidated adjusted EBITDA of between USD21 million and USD23 million. In closing, I want to thank our extraordinary group of franchisees and our dedicated restaurant teams for their consistent focus on serving our guests.

  • That wraps up our prepared remarks. I will now turn the call over to the operator to begin the Q&A portion of our call.

  • Operator

  • (Operator Instructions) Our first question comes from Michael Tamas with Oppenheimer.

  • Michael A. Tamas - Associate

  • Kelli in the press release, you mentioned that the All Day Diner Deals was driving new customer trial. So can you expand on that a little bit, maybe loop in what you're seeing overall with consumer behavior? Are those new customers that you're attracting to the Denny's brand that you were referring to? Is it greater frequency among your existing customer base, that's trying that new value menu?

  • Kelli A. Valade - CEO, President & Director

  • Yes. Great question. Yes, I think -- look, we're pleased with, and I think we -- think it's probably a little bit of both. It's probably increased frequency. We probably brought a few more guests in. We know that, that value offer is compelling for us given the change in preference. We saw that change pretty quickly, and we're pleased with that. As we have also mentioned, we were able to balance guest check average by merchandising in-restaurant with higher menu, higher margin play. So we're pretty happy with it, given the price-conscious consumer that we know still exists, and we feel like it's definitely resonating with them.

  • Michael A. Tamas - Associate

  • And then you mentioned a more focused strategy to get the system open for late night. And I think you mentioned something about a small financial incentive and then moving on to more accountability after that. So can you walk through maybe like what does that financial incentive look like? How is it different from the last time you tried this? How long do you plan to leave it in place? And when you're talking about accountability, what are the ramifications if somebody doesn't get open for late night? Or what are the overall impacts that you expect from this strategy?

  • Kelli A. Valade - CEO, President & Director

  • Sure, sure. Yes, fair question. And you know what, just because there's a historical vent to that slant to that question, I'm going to ask Robert to kind of emphasize what we're doing differently than last time and why we feel strongly about our progress here.

  • Robert P. Verostek - Executive VP & CFO

  • Hey, Michael, yes, that is a really good question. You're referring to late, I think it was Q4 2020 [where we tried] that incentive. But the reality is we were really bullish on it back then, but the timing was not right. If you recall what was happening back then is states don't even open. California didn't even get open fully to on-prem business until really April of 2021. So the timing of that, while it was not ill concept, the timing wasn't ideal to really get there. The reality is, as you fast forward 2 years, and you get to the point that everybody is open, thankfully, in a way, COVID has really left the common everyday vernacular, in large part, it really transitioned to this hyperinflation. So all of the limitations that we were experiencing 2 years ago, really are not in place right now. So we have put a financial incentive in place. It really looks to accelerate.

  • So the incentive is tiered. It gives a little bit more if you get on, but sooner, a little bit less if you wait a little bit longer, really all culminating in early 2023 before we turn and pivot to the accountability. Within our brand standards and franchise agreements, it is a requirement to be open 24/7, except for the cases that Kelli described in her comments, which were security or local ordinances or in a handful of cases where it may not make sense to be 24/7, and we've offered similar things such as a [24/3 or 24/4]. So we will push on that and really kind of really enact the brand standards that we have in place to drive that forward. So a little bit of a -- looking -- if you use the analogy, we're in the correct timeframe of our incentive with a potential stick or accountability to use a better word in 2023.

  • Kelli A. Valade - CEO, President & Director

  • And the only thing I'd love to add to that is really just the shift in the conversations as of late. I noted in my script that it's really important because what we're seeing is just obviously, the evidence is there and the mounting evidence, it continues to be there in terms of the demand. We've highlighted that over and over again. But the conversation truly have shifted given the evidence that we've done it at company restaurants, some best practices we've already shared with our Virtual Hiring Events and our recent campaigns. So the more we've demonstrated that, the more the conversations have shifted to, okay, how do we get there. And in fact, we also segmented our operators have been amazing. They have segmented the whole population of restaurants and really capture them into kind of ways to help triage and then just really understanding the possibilities that exist. And we have very few now that we think will continue to struggle. We really see positive response overall.

  • Operator

  • Our next question comes from Nick Setyan with Wedbush Securities.

  • Nerses Setyan - Senior VP of Equity Research & Senior Equity Analyst

  • Just given the inflation commentary, it sounds like 7% potentially lower labor inflation in Q4. And given the level of pricing, can we see some labor leverage year-over-year in Q4?

  • Robert P. Verostek - Executive VP & CFO

  • Hey, Nick, this is Robert. So if you kind of look at the margins, I still think that we are working towards getting back to that kind of that mid-teens that we've talked about, but it will be a ramp. I think the reality is when you look at our -- look at our guidance, I think the more important piece to take away from that is that $21 million to $23 million represents the highest level of EBITDA that we've seen at any point this year. So despite these continuing pressures, we do believe they'll moderate, right? So you saw the [16], we referenced in the commentary that those will come down with the [7%], will it is. If you look at the cadence of that, I believe it was [10%, 8%, 7%], Q1, Q2, Q3, so you can continue to trend that down. So we believe that the margins will be higher than what we delivered in Q2, Q3. If you see the 7% pricing, it's not unreasonable to suggest there's 7% that, that you could leverage the labor line with 7% pricing against 7% inflation. But the reality is if you go back and focus on that EBITDA guidance, again, midpoint of '22 is materially higher than at any point this year. And again, it assumes continuing moderation with commodities also.

  • Nerses Setyan - Senior VP of Equity Research & Senior Equity Analyst

  • And in the past, you've given sort of the summary of all the onetime hits that we've seen to EBITDA in '22. Can you maybe just go over that again, so we can kind of have a pretty good starting point from '22, and how we should think about 2023?

  • Robert P. Verostek - Executive VP & CFO

  • Yes. Nick, you and I have talked about this frequently. So there's some pretty big pieces when you look at '22, the impact of '22, and where we will be in 2023. So let's talk about several of those. So the first one, it impacted it. They were in my comments. So kind of a recurring theme from '22 to '23 with the legal. Those were -- they were related -- was related -- a series of related cases. So we still believe, while we incurred in both quarters, it really is more of that nonrecurring type of event. That's about $4 million for that legal piece. If you -- the other piece that you want to look at is the cash stock-based compensation, right, because we think that is a component in how we define adjusted EBITDA, and we had 2 plants that actually vested in the current year, right? Because the 2020 plan was a 2-year plan, one time only from COVID, all of our plans prior to that and post that are 3-year plans. But because it was a 2-year plan, you had 2 of those that matured in the current year, thus, that we were overstated there by $2 million to $3 million with regard to that.

  • You have the 24/7, we will be successful. You've heard Kelli and I just talk about that. We will make progress towards that. There's likely 5% to 6% more with regard to same-store sales that we will capture. Each point is about $1 million that you're going to pick up there. So then the final piece that I will mention is that we will have Keke on board for the full year. So that -- we will likely invest because we really want to grow that thing pretty quickly. So there likely will be an investment in there, but it will go beyond what it is adding in the current year because right now, if you've made with July 4, July 20 was the actual date, you had some onetime costs, think about between probably USD1 million and USD2 million. It will be beyond that, but we will likely be investing into that in 2023. So those are 4 big pieces that you can build back from '22 to '23, all of those were contemplated in the guidance, that 21% to 23% that is, again materially beyond any other quarter this year.

  • Operator

  • Our next question comes from Todd Brooks with the Benchmark Company.

  • Todd Brooks

  • Appreciate it. Robert, you pointed to the $21 million to $23 million EBITDA guidance for the fourth quarter and kind of using that as a lever for maybe the pace that the company-owned restaurant level margin recovery should start to unfold. How about the franchise operating margin? Do you expect it to kind of maintain in this 47% range in the fourth quarter? And I know it's impacted substantially by the kitchen revitalization efforts.

  • Robert P. Verostek - Executive VP & CFO

  • Yes. You're spot on, Todd. That really -- that accounting machination that we are dealing with there has really impacted that. And we are trying to be ultra clear with regard to the fact that it will persist until the rollout is done. We believe the rollout of the kitchen equipment will -- it goes through the end of the year. We think we should be materially done by the end of the year. So it will impact Q4. There's no doubt about it. It will impact that rate. But that rate will bounce back once that flushes through, and that will come back to us in 2023 once the accounting machinations related to this subside, because it will be done ["air quotes in the air"] selling equipment to franchisees. It was just a way -- if you think about it, a little bit of history, there a little story. When -- it wasn't that long ago that the supply chains and just getting kitchen equipment and still is in large aspects with a very difficult thing to do. So we bought all of the kitchen equipment, so we would have it for all of our units, put this on our balance sheet, thus the requirement to actually call it a sale of equipment. And again, it is 400 basis points to 500 basis points that will impact Q3 -- Q4 from a rate perspective, but not from a dollar perspective.

  • Todd Brooks

  • Okay. Great. Just a follow-up on that. I guess, Robert, we've made progress, hoping to have it done by the end of Q4. When should we start seeing at the restaurant level some of the menu initiatives from having the new equipment footprint in place as far as new items? I know you thought that there'd be a benefit kind of throughput at breakfast, but also some menu enhancement in the later in the day, day parts. When should -- are we seeing that the restaurant any early reads on that? Or when should we expect to be able to find that?

  • Robert P. Verostek - Executive VP & CFO

  • Yes, Todd. So that's the exciting part, right? And I get the -- I have the pleasure, the benefit. I said that with Kelli and the many on the leadership team and get to test out all of these amazing products. I wish I could share them in the moment with you because I would get your mouth watering with regard to that. But -- and you will likely see these probably late Q1 into the early part of Q2 that you'll really see some of the major turns. Now they're major product introductions with regard to be assumed. We are using them right now as they're rolled out -- the -- I've routinely and I don't want to be -- sound like a broken record. But ovens could bake in better. We have the holding equipments for that. It helps the efficiencies release growth space and helps the efficiency of the kitchen. So we are -- in the restaurants that have them, I don't want to say that we're not utilizing. But we're probably 6 months away at this point from seeing some material product introductions.

  • Operator

  • Our next question comes from Eric Gonzalez with KeyBanc Capital Markets.

  • Eric Andrew Gonzalez - VP & Equity Research Analyst

  • Real quick, just my first question is on the company same-store sales versus the franchise same-store sales. Is this really about staffing? And is there something which you know about comparisons that maybe [are apparent in 1-year] trend? Or maybe this is a window into the future should you get the staffing better in the franchise stores?

  • Kelli A. Valade - CEO, President & Director

  • Eric, I love that because we actually do think it's that. We think it's a few things, right? It's a few things going in the right direction based on primarily having the right people in the restaurants. So staffing, our company operators are doing a fantastic job with that. Again, it's proving evidence it's playing out. And we are also seeing really strong guest sentiment score. So we're seeing -- we track that. We've launched through the system, so our franchisees also are measuring it, but we have -- we see strength even above and beyond other restaurants just based on being staffed, being open 24/7 and then having a better guest experience. We know all of that is the formula to just growing sales and traffic in the future.

  • Eric Andrew Gonzalez - VP & Equity Research Analyst

  • Got it. And then maybe if I could just ask about interest rates for a second. A lot of your revolver is floating off of LIBOR. So can you maybe guide us on interest rates for either the fourth quarter or into next year? And then maybe touch on some of the indirect impacts such as new unit returns for your franchisees, their ability to build new stores, remodel existing stores, just face with some higher borrowing costs.

  • Robert P. Verostek - Executive VP & CFO

  • Yes. Eric, so here is one of the benefits that we have sitting within our capital structure. We are 100% swapped against that revolver. So the interest rate is moving right now for us, right, from a corporate perspective, really have no meaningful impact with regard to interest expense or cash interest. And it's right around fully swapped slightly under 5%, I believe. So that we -- for all intents and purposes, we're fixed at right about 5% for us. So that's a benefit that we have sitting within our balance sheet.

  • I'll tell you with regard to our franchisees and what that might mean, there's 2 things I think you want to take away from the next 2 comments that I'm about ready to make. I was on a call last week with the franchisee, and it was kind of a mid-tier to upper end in terms of unit count, make no mistake, they were also one of our better operators, but we were having a conversation with this individual. And they were looking for opportunities to grow. They referenced their banks. They said that they can get money. They don't have any problem getting money, and they were looking to grow. So we -- so that's the first point, right? While there are franchisees that have reworked their capital structures over COVID, we have many that are still in a position to grow. That's the first point that you should take away.

  • The second point, and I think it just is equally compelling, well -- and we referenced the closures earlier in my script. But the reality is, is our openings in fiscal 2022, I think it's [16%] year-to-date. So -- and this is an official guidance metric. I'm going to be a little squishy with regard to the phraseology here. But our number of openings in 2022 will likely approach what we had opened in 2018 and 2019. So that's kind of that 2% level of opening. So yes, there is that interest rate risk in the environment. But despite that, we have franchisees that have the right capital structure with the right bank support that are willing to grow. So I think that's 2 points you need to take away. We still have the growing franchisees, and it's evidenced by the number of units that we -- that are approaching pre-pandemic levels of openings, which is that 2% level.

  • Eric Andrew Gonzalez - VP & Equity Research Analyst

  • Just a -- just a quick follow-up on the first comment about the swap. Is that -- are you swapped on the incremental interest that you took out of the incremental borrowings from the Keke's transaction?

  • Robert P. Verostek - Executive VP & CFO

  • Yes, absolutely, Eric. If you actually look at our 10-Q or go back to the 10-K for even further, we are actually over swapped right now. We are functionally swapped against that entire facility even though we are only borrowed against [260, 65], I think, is what I quoted. So it's sitting. If you look at the balance sheet, it's sitting as an asset on our balance sheet right now.

  • Operator

  • Next question comes from Jake Bartlett with Truist Securities.

  • Jake Rowland Bartlett - VP

  • I had a couple of follow-ups from kind of issues that have been addressed or questions that have been answered. My first is on the 24/7 initiative, the incentive as well as the -- it sounds like a little bit of [a carat] with enforcement. But should we expect a step function up in the number of stores offering 24/7. Is that something that you have kind of visibility into and we should see it at some point? And when would be helpful if that's the case, you should see kind of a real discernible step-up in number of stores offering it.

  • Kelli A. Valade - CEO, President & Director

  • Yes. I think -- Jake, I appreciate that. And yes, we absolutely. So since we started this kind of new messaging launched at the convention conversations after segmenting the entire population, having one-on-one discussions, discussions with every franchisee, we now have kind of doubled the number of units that we're seeing get back open and the monthly rate of adoption is definitely moving in the right direction. So we expect to almost triple the numbers we were seeing before this launch and is really just start to see that progress even further.

  • So when will you see it, we'll probably talk -- we'll talk about it again. This is something that we're pretty relentless in our focus on this, as you can tell, I hope, and we expect to continue to see good conversations happening. I mentioned this might be important, I guess, to give more context. These virtual hiring events that we're doing, we're just seeing incredible adoption of those hiring events and the partnership there, the best practices that we are sharing, again, they're taking that to heart. They're using those resources and tools. They're doing it on their own, and it's just showing positive results. So we're truly encouraged by what we're seeing right now.

  • Jake Rowland Bartlett - VP

  • Great. And my other question was on your consumer and what you're seeing from that consumer. You've obviously -- you're leaning in on value and that seems to be having a positive effect on traffic. But what are you -- are you seeing your lower-income consumer, I think, being generally pressured, but are they staying with you because of the value is one question? Are you getting trade down? Trying to kind of just understand how -- I guess, how you might perform if the macro gets a little more pressure here?

  • Robert P. Verostek - Executive VP & CFO

  • Yes. So that's an excellent question, Jake, with regard to that. I think there is evidence, right? So we listen to a lot of different sources. We scrub and pay attention. There is what we are hearing some evidence of trade down from other higher-priced brands into categories such as ours. So that likely in the eventuality that this turns and it becomes more impactful to the economy, then we do -- there is some evidence that they'll trade down. We were really, really excited, therefore to launch that all-day diner menu, and it is resonating. And thankfully, as Kelli, I go back to this point, we have not really seen any compromise of our GCA, that barbell strategy with the correct POP on the tables coupled with the messaging outside of the unit has maintained GCA while driving those traffic benefits. And we plan to continue to lean into this thing. It's part of our heritage. And so we will continue to leverage this thing into Q4 and throughout next year. [2, 4, 6, 8] had a long, long life to it, and this will also. So we're really excited that we were able to get back to is this quickly and do believe that it is a tool that we will definitely use in the eventuality that the economy showers at all.

  • Jake Rowland Bartlett - VP

  • Great. And then my last question is on units. I think you just mentioned that you expect maybe you could open around 30 in '22, if I heard that correctly. So I think that would be -- and I assume maybe that's including the Keke's franchise stores have opened, but any clarity there because it looks like a pretty heavy lift for the fourth quarter. Also there was a pretty big spike in closures in the third quarter. So I guess in this environment, uncertain environment, especially with uncertainty about maybe labor costs. Should we expect closures to tick up here into '23 before they come back down?

  • Kelli A. Valade - CEO, President & Director

  • Jake, let me go back to your -- to the first part of your question because I was -- I wanted to suggest that we were approaching [30%] without specifically guiding. I think it will trend that direction and get as close as we've been since 2018, 2019 without officially guiding on that metric. So yes, you've kind of heard me correct with what I was implying there.

  • With regard to closures, I would -- obviously, I don't want to sugarcoat it. The inflationary environment did impact some of our lower-volume units. And the closures did tick up that [25%] in the quarter was a pretty big number given the past quarters. And to the extent that I think what you need to pay attention to is the environment, right? With the moderation in commodities with the moderation inflation, it should help focus that. We have not had a fundamental change to our business model, just the impact to the lower end of our system are feeling the effects of this inflation.

  • So could it run above average into Q4 into '23? Yes. But ultimately, it will moderate, and we will get back on track with opening 2-plus percent and hopefully closing less than 2% and getting to this net positive Denny's growth of flat to 1% and then really kind of -- and that's a healthier situation, right? These closures are at the lower end. It goes to the point that we have made specifically in my script that the average unit volumes are now higher, right, it's partly because the lower end, the lower and the lower volume end is being called and strengthening the balance of the system. And then what we will do on top of that, right? So that's just the Denny's side of this. We will accelerate Keke's growth. They were on a [5 per year]. If you look at the last 15 years, 5 per year that haven't closed any. We will accelerate that in '23 and beyond as we put the right teams in place to really get that thing going. So really kind of excited given everything that's transpiring, really kind of excited about how we're positioned right now.

  • Operator

  • (Operator Instructions) We'll take our next question from Todd Brooks with The Benchmark Company.

  • Todd Brooks

  • Kelli, I'm hoping you can help me maybe unravel some thinking behind the return to 24/7. So I think in the comments, 5% of the units were never required to be 24/7. And after a valuation, maybe another 5% won't be required. So maybe 90% of the franchise based are about, let's say, 1,400 units. I think you said right now, we sit at 870 units, so we're a little north of 60% reopened in 24/7. And I think you mentioned that the monthly opening rate has doubled since the convention. So were we at 2% per month going into the convention. Now we're reopening it kind of a 4% a month rate. Just I'm trying to figure out, it kind of a --

  • Kelli A. Valade - CEO, President & Director

  • Yes, yes.

  • Todd Brooks

  • If you pencil this out, it seems like we get back to 24/7 full operation mid-'23.

  • Kelli A. Valade - CEO, President & Director

  • So I think you're correct. I think your math is correct in terms of what we were seeing and what we are seeing now. And I think the other thing to remember is, yes, we now are looking at those viable restaurants, right? So I think we're being smart, diligent looking at the portfolio pre pandemic and now maybe have that additional 5%. So yes, 10% potentially. And we're doing that because we want to do the right thing as stewards of the brand to make sure they're profitable to make sure it really does make sense to make sure traffic hasn't moved out of a trade area and just overall looking at that. So that 10% is correct. I think your percentage -- your numbers monthly, are correct. We also, though, have -- this is a sliding scale with greater incentives on the front end. So -- and we've yet really to see a full -- we had a full -- I don't we're not even at a 4 month.

  • Robert P. Verostek - Executive VP & CFO

  • Yeah. We haven't even tripped the first trigger.

  • Kelli A. Valade - CEO, President & Director

  • We haven't even tripped the first trigger on that the modest incentives are a sliding scale, greater on the front end. So yes, I think your math implies that we could be there by then. And I think that's what we're shooting for. And obviously, we're shooting to be really strong and see who's taking advantage of it now and a lots are talking to us about taking advantage of it early.

  • Todd Brooks

  • That's great. And then just success there implies kind of Denny's specific 4% same-store sales lift to '23 if you do get there by the middle of the year?

  • Robert P. Verostek - Executive VP & CFO

  • Yes, that's probably, I think you're thinking about the math right there, Todd.

  • Operator

  • This concludes today's question-and-answer session. At this time, I will turn the call back to Curt Nichols.

  • Curtis L. Nichols - VP of IR and Financial Planning & Analysis

  • Thank you, Rachel. I'd like to thank everyone for joining us on today's call. We look forward to our next earnings conference call in February when we will discuss our fourth quarter 2022 results. Thank you, all and have a great evening.

  • Operator

  • This concludes today's call. Thank you for your participation, and you may now disconnect.