CNA Financial Corp (CNA) 2016 Q3 法說會逐字稿

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  • Operator

  • Good day and welcome to the CNA Financial Corporation third-quarter 2016 earnings conference. Today's conference is being recorded. At this time, I would like to turn the conference over to Mr. James Anderson. Please go ahead, sir.

  • James Anderson - SVP, Financial Planning, Analysis & Corporate Development

  • Thank you, Evan. Good morning and welcome to CNA's discussion of our 2016 third-quarter financial results. By now, hopefully, all of you have seen our earnings release, financial supplement and presentation slides. If not, you may access these documents on our website, www.CNA.com.

  • With us on this morning's call are Tom Motamed, our Chairman and Chief Executive Officer and Craig Mense, our Chief Financial Officer. Following Tom and Craig's remarks about our quarterly results, we will open it up for your questions.

  • Before turning it over to Tom, I would like to advise everyone that, during this call, there may be forward-looking statements made and references to non-GAAP financial measures. Any forward-looking statements involve risks and uncertainties that may cause actual results to differ materially from the statements made during the call. Information concerning those risks is contained in the earnings release and in CNA's most recent 10-Q and 10-K on file with the SEC.

  • In addition, the forward-looking statements speak only as of today, Monday, October 31, 2016. CNA expressly disclaims any obligation to update or revise any forward-looking statements made during this call.

  • Regarding non-GAAP measures, reconciliations to the most comparable GAAP measures and other financial information have also been provided in the financial supplement. This call is being recorded and webcast. During the next week, the call may be accessed on CNA's website. With that, I will turn the call over to CNA's Chairman and CEO, Tom Motamed.

  • Tom Motamed - Chairman & CEO

  • Thank you, James. Good morning, everyone and thank you for joining us today. I am pleased to report another solid quarter of progress with a much improved net operating income of $311 million compared with $210 million last year and an operating ROE of 10.5%.

  • The current quarter result was driven by a combination of several positives: steady accident year underwriting results, continued favorable reserve development, light catastrophe losses, healthy investment income and a small profit in our life and group segment.

  • Our property and casualty operations had another good underwriting quarter with a combined ratio of 90.4%. Excluding catastrophes and development, the property and casualty combined ratio was 97.5%.

  • Our Specialty business had another outstanding quarter with a combined ratio of 79.9%. This was driven by significant favorable prior-year loss development across several areas, with Surety being the largest contributor. The underlying combined ratio for the third quarter was 95.6% with an underlying loss ratio in line with the full-year 2015 result.

  • Net written premium grew 4% in the quarter driven by our Warranty and Surety businesses. Specialty rates were flat for the quarter and retention continued to be very strong at 87%.

  • Commercial's combined ratio was 99.8%. Excluding catastrophes and development, the combined ratio was 98.7%. The underlying loss ratio was in line with where we ended the full-year 2015.

  • Net written premium increased 7% in the quarter. The growth was driven by improved retention and new business in our Focus Customer Segments. Commercial rates were essentially flat and retention at 83%, while much improved from the prior year, is consistent with our recent quarterly trend.

  • Our International business had a good quarter with a combined ratio of 93.2%. The underlying combined ratio was 99.7%, also with an underlying loss ratio in line with full year 2015.

  • Net written premiums increased 15% for the quarter. The majority of the growth came from middle-market products in the UK and Continental Europe and from product lines which are now being delivered across all the international platforms such as healthcare and technology. Rates decreased 1.3% and retention was 70%.

  • With that, I will turn it over to Craig.

  • Craig Mense - EVP & CFO

  • Thanks, Tom. Good morning, everyone.

  • CNA delivered a strong financial result in the quarter driven by solid across-the-board P&C operating results, healthy investment returns and a small profit in our Life & Group segment. Operating earnings were $1.15 per share, up almost 50% from last year.

  • Our core property and casualty operations produced net operating income of $329 million, 25% above the prior-year quarter.

  • Our third-quarter calendar year loss ratio was 54.7%, helped by a little over 8 points of favorable prior-year loss development. This is our sixth consecutive quarter of favorable reserve development.

  • Our disciplined reserving practices have resulted in favorable prior-year loss development in 34 of the last 36 quarters. The underlying loss ratio was 61.8%, consistent with both the prior-year quarter and where we ended full year 2015.

  • Over the past few months, the management team undertook a comprehensive review process in an effort to simplify the organization with the dual purpose of improving the timeliness of our decision-making and reducing our expenses. The outcome of this effort resulted in severance expense of approximately $11 million in the third quarter. We expect to complete this initiative next quarter and estimate that we will incur a small amount of additional severance expense.

  • We also completed the transition to a new IT infrastructure service provider in August, which added about $10 million of one-time transition costs in the quarter. These and other unusual expenses inflated our third-quarter expense ratio of 35.2% by over 1 point. We expect these actions will lower our annual run rate expense ratio to below 34%.

  • Life & Group produced $6 million in net operating income in the quarter. I would characterize this result as consistent with our reset assumptions. The year-to-date Life & Group result is now breakeven.

  • Our Corporate segment produced a net operating loss of $24 million similar to the prior-year result.

  • Net investment income was $524 million in the third quarter compared with $354 million in the prior-year quarter. Income from limited partnership investments was $65 million, a 2.6% return, compared with a $93 million loss in the third quarter of 2015. Income from our fixed maturity securities in the third quarter was $457 million generally consistent with the prior-year period.

  • Our investment portfolio's net unrealized gain stood at approximately $4.1 billion at quarter-end, a slight increase since the end of the second quarter.

  • The composition of our investment portfolio is relatively unchanged. Average credit quality of our fixed maturity portfolio remained at A. Fixed income assets that support our traditional P&C liabilities had an effective duration of just over four years at quarter-end, in line with portfolio targets. The effective duration of the fixed income assets, which support our long-duration Life & Group liabilities, was 8.6 years at quarter-end, which continues to reflect both the low interest rate environment and our tactical decisions.

  • At September 30, shareholders' equity was $12.2 billion and book value per share was $45.08, an increase of 3% since June 30. Book value per share, excluding accumulated other comprehensive income, was $44.21.

  • Statutory surplus at September 30 was an estimated $10.9 billion for the combined insurance operating companies, relatively consistent to where we ended last year. We continue to maintain ample dividend capacity and significant financial flexibility.

  • Cash and short-term investments at the holding company were approximately $475 million at quarter-end. We continue to target cash at the holding company equal to approximately one year of our annual net corporate obligations.

  • In the third quarter, operating cash flow was $507 million. Cash principal repayments through pay-downs, bond calls and maturities were approximately $1 billion.

  • We continue to maintain a very conservative capital structure. All our capital adequacy and credit metrics are well above our internal targets and current ratings.

  • With that, I will turn it back to Tom.

  • Tom Motamed - Chairman & CEO

  • Thank you, Craig. As you read last week, I will be retiring shortly. Over the last eight years, CNA has been on a journey to become a top-performing company. We have spent considerable time and effort on improving the fundamentals of our business from both an operating and financial perspective. The ongoing improvement that you have witnessed, along with the fundamentals in place, gives me confidence that CNA will continue to improve under Dino Robusto's leadership. With that being said, we will now take your questions.

  • Operator

  • Before taking questions, we would like to pause for a moment for additional remarks.

  • Jim Tisch - President & CEO

  • Hello, everyone. This is Jim Tisch calling in. I'm the CEO of Loews Corp. and for sure, I'd be remiss if I didn't publicly comment on the impending retirement of one super, world-class CEO, Tom Motamed. In the insurance industry, it is very rare for an executive to leave a company in a stronger capital position than the one that he inherited. And it's even more rare to have done that despite instituting a dividend policy that has paid to all shareholders billions of dollars over the past five years.

  • Tom has been an extraordinary CEO of CNA. The Company he is leaving is in a significantly better strategic, financial and reputational position than the one that he inherited when he started. I have publicly stated that I'd like for CNA to be a top-quartile underwriter over time and it is now my firm belief that thanks to Tom in many of CNA's segments, we have achieved that goal. And in other segments, there is certainly a clear path and a strategy towards getting there.

  • Anyhow, the job that Tom has done is simply remarkable and I just wanted to publicly say thank you. Tom didn't know that I was going to do this and if you know Tom, you probably know that he is not too happy right now sitting in Chicago listening to me, but I wanted to acknowledge to him and to all of our shareholders my own gratitude on his final conference call. With that, I will now turn the call back over for questions.

  • Tom Motamed - Chairman & CEO

  • Thank you, Jim and you are right, I'm not happy.

  • Operator

  • (Operator Instructions). Josh Shanker, Deutsche Bank.

  • Josh Shanker - Analyst

  • Good morning, everyone. Tom, historically, when George Herbert Walker Bush left office, he left a letter for Bill Clinton and there's the famous letter that Bob Willumstad left for Bob Benmosche when he took over at AIG. Are there final closing remarks that you are going to leave -- what are you going to tell Dino as he comes in on the first day of work? Is there going to be a letter on his desk telling him what things he needs to address first and foremost?

  • Tom Motamed - Chairman & CEO

  • Yes, there will be a letter, but it'll be secret. I'm not telling you what's in the letter.

  • Josh Shanker - Analyst

  • Can you give us some hints or at least tell us what's important to you to see happen as you leave?

  • Tom Motamed - Chairman & CEO

  • If I was to give you any indication, it would be that I'm very positive about CNA and Dino should be very positive about the future of CNA as well. So I will leave it at that, but I'm a positive guy and that's what I'm going to tell him. Be positive about the future.

  • Josh Shanker - Analyst

  • All right. Well, not to be too negative, but your rates are going the wrong way, it looks like. When I look at the loss ratio, I think about the split of claims versus LAE. To what extent is there room to bring down that loss ratio just based on better claims handling and what's going on right now?

  • Tom Motamed - Chairman & CEO

  • I think we've told you a couple quarters ago, Josh, that we expect that with the work that we are doing in claims, whether that be improving the talent that we have in claims, the systems, using analytics more aggressively, we expect that the claim department can help us lower the loss ratio. So that's not going to be a huge number, but it is going to help on the loss ratio side. And we think that the tools that we have in place on the underwriting side, we have also continued to upgrade talent over the eight years I've been here in the underwriting ranks. We think that's going to help us too going forward.

  • So better talent, better tools, we all think that will help us going forward. So I said I was an optimist and I continue to be optimistic because I think we are doing all the fundamentals very, very well and they are going to pay off. So I think you can see loss ratio improvement in commercial. We believe that. And as Craig mentioned, we are looking at expenses and we expect some expense improvement, as Craig outlined.

  • Josh Shanker - Analyst

  • Okay. Looking at international, obviously, there's been a lot of variability as that's been going through some metamorphoses over time. It's a very good result for this quarter. Has international reached a steady state? These are normal results for international in that what you are leaving behind can reproduce these kind of results consistently?

  • Tom Motamed - Chairman & CEO

  • I think, first of all, you have to realize that it's not a huge portfolio; it's less than $1 billion and it's made up of different businesses, very different businesses. Continental Europe is a lot different than the UK. The UK is different than Canada. Canada is different than Hardy, our Lloyd's syndicate. So they are very different businesses. I think we've made some pretty great strides to improve talent as well and introduce new products, as we mentioned.

  • Technology and healthcare were products that CNA US wrote and when we bought Hardy, we said over time we would be introducing those products to the European marketplace. So this is all a work in progress and if you know anything about Lloyd's, it's a lumpy business because it has a great deal of cat exposure. So the fact is you will see some lumpiness in our international results, but over time we think this is a good business to be in and as it gets bigger, it will get more profitable and hopefully less lumpy.

  • Josh Shanker - Analyst

  • Okay. Well, I appreciate the answers. Congratulations on the last many years and good luck in the next many.

  • Tom Motamed - Chairman & CEO

  • Thanks. I'm still vertical. That's what matters.

  • Operator

  • Bob Glasspiegel, Janney.

  • Bob Glasspiegel - Analyst

  • Good morning, CNA and I want to echo Jimmy and Josh's best wishes to you, Tom, in whatever your future endeavors are.

  • Tom Motamed - Chairman & CEO

  • Thank you, Bob.

  • Bob Glasspiegel - Analyst

  • Long-term care, a couple quick questions. First of all, curious on whether you have any comments on Genworth's series of announcements. They did increase reserves for increased claim duration and came together with a plan that I guess may have implications to the industry. So as well as going into your fourth-quarter review for long-term care, anything that we should be thinking about positive or negatively? It seems like it was a relatively quiet quarter in the third quarter with no commentary?

  • Craig Mense - EVP & CFO

  • Bob, it's difficult to comment on Genworth and I wouldn't want to comment on another company in any event, but it's particularly difficult because we don't know the beginning point of their assumptions about claim. But I would state categorically that we don't see that morbidity pressure and we even reference in the press release that this quarter's small profit was driven by a morbidity positive.

  • So recall that last year when we reset our assumptions, morbidity reset assumptions were really the biggest part of the reserve change and then I think what's important for us is just to -- you can see the last three quarters' results that the results have been generally in line with those reset assumptions. So now we are in the midst of looking at both our disabled and healthy life reserves, but I don't expect an adverse outcome from disabled lives or claims. As a matter of fact, there's a possibility there could be a small positive out of that claim portion.

  • Bob Glasspiegel - Analyst

  • And what about the interest rate piece to the analysis? What should we be thinking in terms of -- as far as pressure?

  • Craig Mense - EVP & CFO

  • Well, there is treasure from interest rates. So maybe just step back -- I wouldn't want to predict what the outcome is going to be, but just if you think simply about it, there are four key levers -- morbidity, persistency, interest rates and then rate increases. And I would tell you that there is pressure more from the interest rate outlook than what we've been able to achieve because one of the positives is we've been able to really manage to produce slightly better investment returns that we've built into our at least near-term prospects, but long term that's a pressure.

  • Then on the sides of morbidity, what I just said -- morbidity and persistency both have been largely in line with our expectations. I wouldn't expect any change from that and I would tell you that -- I would remind you that our rate increase assumptions, we've been pretty conservative in our outlook there. We've only baked into our GPV what we could see over the course of the next year. So last year's GPV just incorporated rate increases that have been filed, that have been improved, or that we plan to file in 2016. So there's a positive from both our achievement of rate increases this year has been quite a bit above what we baked into GPV and then there's some prospect for future rate increases. Actually regulators have been generally accommodative and positive on that side. So we've got some offsetting negatives and positives, but generally fairly balanced and I really can't give you a hint, nor do I even know what exactly the outcome is going to be.

  • Bob Glasspiegel - Analyst

  • I look forward to your fairly-balanced report in three months. Thanks a lot.

  • Operator

  • Amit Kumar, Macquarie.

  • Amit Kumar - Analyst

  • Thanks and good morning and thanks, Tom, for, obviously, doing a fantastic job at CNA. And I agree with what Jim said that we rarely see a CEO leaving with a better company than what he gets to in the initial sort of round. So thanks for a fantastic job. I just had a few quick questions. First of all, just starting with I think the discussion on severance of employees, I think the number mentioned was $11 million or so. Can you just give a bit more background on what happened and how should we think about that going forward? Are those people on the underwriting side, or claim side, or corporate side? Just maybe expand on that a bit.

  • Craig Mense - EVP & CFO

  • Amit, those were across -- it was an across-the-board review, so they were from all sides and all different contributions. So I think what's most important is to know that it did, we think, simplify or improve the line of sight to decisions, and as we've said, we think it's about -- overall, and you'll see this in the Q, about a $20 million overall cost, $11 million of it in this quarter. A little bit more to come, some actually recognized last quarter.

  • I think what you would also want to know is we think the overall annual run rate expense save is around $50 million. Not all of that will go to underwriting, so you won't see it in the expense ratio. And we've said to you before we thought the annual run rate expense ratio was around 34.5% and we'd expect these actions to lower that to something that's slightly below 34% as we go through the fourth quarter and as we operate through 2017.

  • Tom Motamed - Chairman & CEO

  • Amit, I would just add that we really have tried to simplify the organization. This was not cutting for cutting sake. It was to find a better way to do business, simplify things, eliminate overlaps, etc., etc. So I think as we have brought in a lot of new people over the last eight years -- we had very good people at CNA when I got here and we have just added more. So as we have done that, it changes your perspective on how you should structure and organize things down through the ranks of the Company. So I look at it strictly to be more efficient and more effective and at the same time, we have some cost savings. So that's a good thing.

  • Amit Kumar - Analyst

  • That's helpful. The second question I had was on the discussion on IT, and if I recall correctly, we had talked about this previously too. What exactly is happening when you say it's a new underwriting platform? Is it simplifying how the business is being looked at, or is it allowing more business to be looked at? Maybe just help us just understand that data a bit better.

  • Tom Motamed - Chairman & CEO

  • I think, Amit, the way I look at it is, when I got here, there were lots of different systems that various underwriters used. So if you were in one particular underwriting group, your system may have been different than the people who were sitting next to you in a different section of the Company. So what we've tried to do is, once again, simplify, create a common architecture for underwriting with the ability to what I would say connect to various databases and information so that you can get a holistic view on a particular customer or line of business and that means claim people can look at the same information that underwriters are looking at and vice versa.

  • So once again, it was a question of creating greater connectivity and streamlining the process and making sure that everybody was doing all the things that we thought were important from an underwriting, pricing and terms and conditions perspective. So it's a multi-year program to get this done, but we are seeing rewards already and people in the field who use this and people in the home office are saying this is a positive thing. But it's going to make us faster to the point of sale and make our jobs easier and more consistent with the appropriate amount of detail.

  • Amit Kumar - Analyst

  • Got it. The final question I had was on the reserve releases -- I think they were higher in specialty. Is there anything different from this quarter's reserve releases I guess from the time period they came from versus the past time period? Maybe just expand on that a bit.

  • Craig Mense - EVP & CFO

  • Amit, not really different. So specialty, as we said, was the largest driver and a little bit over half of that reserve release came from surety and the time period there really 2014 and prior. And the other big bunch comes from a bunch of different professional liability product lines, so pretty widespread and again 2014 and prior reserves. So older accident years in specialty continue to be positive. You will see some commentary in the Q about some small pressures in more recent years. We've said in public the management D&O and even some of our nursing home business, but again more than offset by the favorable prior years.

  • In commercial, I think what's important is we continue to see positives in the more recent years. So my commentary last quarter was that a lot of the frequency decreases we are seeing are, as Tom was remarking earlier, underwriting-driven, claim management-driven. So we've been a bit, I don't know if you would use the word slow, but just cautious about recognizing those improvements and we are seeing those improvements recognized a little bit here in the third quarter. Actually some of that good news was offset by adding a little bit of work comp reserves through the Florida judicial outcome, but otherwise positive. We will be taking another look at all the commercial lines' major products in the fourth quarter and take another hard look at the 2016 accident year as a result of that. And then international was really just a large takedown, large claim takedown related to the UK floods and one claim from 2015 and then a bunch of small positives across all of the other products in international.

  • Amit Kumar - Analyst

  • Got it. And you mentioned Florida and I nearly just forgot to ask, would your Hurricane Matthew exposure be limited to your cat load for the quarter? Do you have any reads on that?

  • Craig Mense - EVP & CFO

  • I'm sorry, ask that again.

  • Amit Kumar - Analyst

  • Hurricane Matthew exposure, would that be in the cat load for the quarter, or how should we think about that?

  • Craig Mense - EVP & CFO

  • That would be a fourth-quarter event, so there's nothing in these results that would be reflective of that. Our exposures -- our market share is around 1%, or a little bit less than 1%. There are pretty wide ranges of losses that we've seen. I think we would estimate our losses to be really anywhere between maybe $20 million and as high as $70 million, but probably more likely to the mid or lower end of that range. It's a little early to say. But not a significant event in terms of outcomes.

  • Amit Kumar - Analyst

  • Got it. That's very helpful. Thanks again for all the answers and again, congrats, Tom, on doing a fantastic job at CNA. Thanks.

  • Operator

  • Jeff Schmidt, William Blair.

  • Jeff Schmidt - Analyst

  • Good morning, everyone. Could we get a sense on how much of the specialty business mix is warranty-related?

  • Craig Mense - EVP & CFO

  • It's a really pretty small percentage. I would say it's probably about 5%. We can give you those exact figures in a follow-up call if you would like them, Jeff, but it's not a big portion.

  • Jeff Schmidt - Analyst

  • Okay. And then looking at the underlying loss ratio, excluding cats, on the specialty side, it's up about 90 basis points; commercial, it's up about 70 basis points. Could you maybe discuss what's driving that and whether you are seeing any change on the frequency or severity front?

  • Craig Mense - EVP & CFO

  • I guess the first thing I would do is I would suggest turn to page 11 in our earnings slides we put out. So some of the year-over-year comparison is going to be driven by just when we recognize, if you recall, the pattern by which we have gone through the year when we have seen improvements. So I think the most -- what I would point you to, if you look at specialty, look at where the full year 2015 turned out and where we are booking the current full year and it's pretty much exactly the same.

  • So I think that would be the story there that loss ratios are stable. That would be -- and really then the story in commercial, if you look again at where we booked the full year of commercial, which was 61.6%, we are now slightly below that. As I said, we lowered the loss ratio by about a half a point in the third quarter and we will take another hard look at the accident year 2016 in the fourth quarter.

  • So I think the story would be the same in terms of stable in international when you are looking at year-to-date and you take out the impact. Recall, last quarter, we had over 16 points of large loss impact in international and you can see that's come down to a portion that's pretty consistent with where we ended the full year 2015. So I think the story is stable or improving loss ratio, accident year, so that underwriting and claim actions are offsetting the pricing and competitive environment.

  • Jeff Schmidt - Analyst

  • Okay. And we are hearing anecdotally from some others that you are starting to see the litigation front start to change, just people getting more aggressive there. Are you seeing any of that?

  • Craig Mense - EVP & CFO

  • We are in some isolated product lines, but not broad-based. That's part of what we would say is driving our nursing home results, which have been fairly adverse for the last couple of years.

  • Jeff Schmidt - Analyst

  • Maybe seeing increased severity there where verdicts are higher, or what exactly are you seeing?

  • Craig Mense - EVP & CFO

  • No, we are seeing actually increased frequency there and we've commented on that for the last actually two or three years, I think, but that's the same.

  • Jeff Schmidt - Analyst

  • Got it. Okay. Thank you.

  • Operator

  • Meyer Shields, KBW.

  • Meyer Shields - Analyst

  • Good morning and I'm going to offer my congratulations to Tom as well on a fantastic run. Two small questions, if I can. First, within specialty, does the fact that you are growing rapidly in surety, is that itself impacting the loss ratio and the expense ratio on a comparable basis?

  • Craig Mense - EVP & CFO

  • No, not at all. That's more a function of just economic activity picking up and construction activity. That's been a very stable business and accident year loss ratio bookings are really consistent with what we've booked in the past and our pattern and practice really haven't changed there. Recall that can be a high volatility business if not done correctly, so our practice has been to book what we think is a prudent accident year loss ratio and then look and see what the results have been, which you can generally tell when you are about three years in.

  • Meyer Shields - Analyst

  • Okay. That's helpful. And then just really quickly on the life side, the income tax benefit was a lot bigger than we had modeled and bigger than the pretax losses. Wondering whether there was anything unusual there.

  • Craig Mense - EVP & CFO

  • No, I think that's just a function if you look at the life portfolio, which is about 50% coming from tax-exempt munis, so it's just a function of how much income is coming from that tax-exempt muni portfolio.

  • Meyer Shields - Analyst

  • Okay. Excellent. Thanks so much.

  • Operator

  • (Operator Instructions). Jay Cohen, Bank of America.

  • Jay Cohen - Analyst

  • Thank you. I just want to echo the positive thoughts and comments about Tom. You've been at the Company a long time and the pace of change has been pretty steady, but really when you take a step back and you think where the Company was when you took over, you see the cumulative change is actually quite dramatic. So congratulations on a great tenure and of course, good luck in the future.

  • The questions I have -- I guess the first one would be, in the commercial business, the top-line growth has been picking up. This was a much better growth rate than you've seen. Is this something you see as sustainable or were there any large one-time items that helped the net premium written growth?

  • Tom Motamed - Chairman & CEO

  • I think, Jay, if you look at the third quarter of 2015, our retention was 76%. The thing that has helped the most is we have really improved our retention; currently about 83%. And that really is an indication of we feel better about the quality of the book. So I think the retention to me is the key number. If you look at new business in commercial, third quarter of 2015, we wrote $135 million. This quarter, we wrote $135 million of new. So that's the same. The submissions are down. The hit ratio a little bit better. So I think once you have your attention at 83%, it's a little harder to grow the next time around in the current market. So I wouldn't expect you to see 7% next time third quarter of whatever it is, 2017. So I think it's the retention that really buoyed the growth in this quarter.

  • Jay Cohen - Analyst

  • Got it. And then the other maybe for Craig. Can you just remind us -- I'm sure I asked this question before -- but remind us about the timing from a cash capital standpoint when -- given it's coming to the holding company.

  • Craig Mense - EVP & CFO

  • We take dividends to the holding company on a regular basis, so usually every quarter a certain amount. And that structure is pretty well laid out I think in the Q and we would be happy to lead you through that, Jay. So if you are looking to understand what kind of dividend capacity we have -- and remember that it gets replenished, so you take the -- starting point is looking at the last 12 months of operating company dividends out and then every quarter, as you roll forward, it's replenished by that amount.

  • Jay Cohen - Analyst

  • Right. I will check the Q on that and I will follow up with other questions. Thank you.

  • Operator

  • Ron Bobman, Capital Returns Management.

  • Ron Bobman - Analyst

  • Hi, in a long line of thank yous. Tom, you've done a tremendous amount -- you've made a tremendous amount of improvement, so thanks again for it all.

  • Tom Motamed - Chairman & CEO

  • Thank you.

  • Ron Bobman - Analyst

  • I had a few questions. The first one, I'm curious about the commercial business, Tom, when you either just prior to joining or soon after joining had a more direct survey of what that operation, the book, the people, etc., looked like and now you look as to where it is today, did you meet your expectations for the level of the quantity of improvement? Did you exceed it? Did you fall short, in some ways yes, in some ways no? Curious to get your thoughts about that.

  • Tom Motamed - Chairman & CEO

  • I would say, first of all, you are never satisfied with where you are. I'd like to think we could always do better whatever that category is we are looking at. So I would say, look, number one, it's a journey. It takes a lot of time. As Craig suggested, you need to be conservative. You need to be cautious. It's not turn the whole place over and look for an immediate return. So I think we've done this in a very thoughtful, conscious, methodical way, but would I like to see it a little better than it is today? Sure, but I think if you look at the numbers, they are rapidly approaching our peers and in this type of environment, that's a pretty good result and someday the market will pick up and CNA won't have to deal with a lot of hangover issues or legacy issues. We will be well-positioned for the future.

  • So I would say yes. Could we be a little bit better? Maybe so, but I'm optimistic about the future and I think CNA is well-positioned. So that's where I would leave it.

  • Ron Bobman - Analyst

  • Thanks. Would you comment on commercial auto, what you are seeing and what you think the future holds for that line of business for the market broadly? Then I had one more question after that, please.

  • Tom Motamed - Chairman & CEO

  • Tell me why I should like commercial auto, that's probably the starting point. I would say that it's still a black eye for the industry. We continue to get rate in commercial auto, but quite honestly the loss trends aren't very favorable. So whether that's severity or frequency for the industry, I think it's going to be a black eye for a while.

  • Our strategy, we are certainly not pushing commercial auto as a line that's going to drive earnings over time. I think if you look at our business, we are much more focused on the middle-market business and the package business, which is performing very well. Package will be the leader of commercial over time and the customer segment strategy where we want to write the business.

  • So auto, we have really re-underwritten auto in a lot of the segments and avoided it in some segments as well. But as I learned early in my career, four wheels is bad. You get more wheels, more tires, the bigger the trucks, the worse it gets, or buses, whatever you want to say. So not a line that I would say will be a driver of profits for the industry anytime soon.

  • Ron Bobman - Analyst

  • Is there something unique about commercial auto or commercial auto this time, or is it just a classic casualty line that just got too bad and is going to take particularly long to right itself, or --?

  • Tom Motamed - Chairman & CEO

  • I'm a little old, so I can tell you this. If you go back 30, 40 years ago, it wasn't a very good line back then. It got better for a while and now it's gotten worse. So I don't think it's a great line. If you drive a vehicle, you can see how others drive vehicles. It's a little bit alarming out there. People are paying less attention. Speed limits don't mean anything. And the fact is there are a lot of accidents, a lot of highway deaths. So I think it's not a line that's going to get, as I said, to the point that you are going to make a lot of money off it.

  • So we will go other places to write business and I think that's always important that you don't write business for the sake of writing business. You write business where you think there are margins and that's one of the things we've been focused on.

  • Ron Bobman - Analyst

  • Thanks. My last question was on the adverse development cover that the Company purchased from Berkshire I'm not sure how many years ago. But could you -- presumably Craig -- could you give us an update on where CNA stands as far as utilization? I assume you are below the attachment, but could you just frame the current level of utilization or lack of utilization? Thanks.

  • Craig Mense - EVP & CFO

  • Ron, we purchased that cover effective January of 2010, so we are almost seven years in. I think the right way to frame it is how did we conceive of it and construct it when we bought it. Recall we bought it to try to essentially eliminate our asbestos and environmental pollution exposure and the way we frame that is that we bought enough cover that would, we thought, would extend beyond 20 plus years on a paid basis. And I would say it's worked out pretty much exactly as we conceived or constructed it.

  • So we are now almost seven years in. Paid losses against the cover are something right around $1.2 billion against a $4 billion limit. And when you look at average, that three-year average, you would see that there is that 16 years of limit left, so that sounds like pretty consistent against it. There have been -- it's not in the earnings material this quarter, but we have some earning slides from subsequent quarters -- if you would like to call in, I'm sure James Anderson and group would be happy to get you some of that material. From probably two quarters ago, we had some material in because that's when we completed our reserve review.

  • The ceded reserves are now $2.8 billion against that $4 billion limit, so $2.8 billion of ceded against $4 billion. Recall that we paid $2.2 billion and the paid is $1.2 billion into it, so hopefully that's helpful.

  • Ron Bobman - Analyst

  • Thanks. Yes, that's exactly what I wanted. Thanks. And again, Tom, best of luck and thank you, more importantly.

  • Operator

  • (Operator Instructions). There appear to be no more questions at this time.

  • Tom Motamed - Chairman & CEO

  • Okay. That's all, folks. Thank you.

  • Operator

  • And that does conclude today's presentation. Thank you for your participation. You may disconnect.