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Operator
Welcome to the Community Bank System's first-quarter 2016 earnings conference call.
Please note that this presentation contains forward-looking statements within the provisions of the Private Securities Litigation Reform Act of 1995 that are based on current expectations, estimates and projections with the industry markets and economic environment in which the Company operates. Such statements involve risks and uncertainties that could cause actual results to differ materially from the results discussed in these statements. These risks are detailed in the Company's annual report and Form 10-K, filed with the Securities and Exchange Commission.
Today's call presenters are Mark Tryniski, President and Chief Executive Officer; and Scott Kingsley, Executive Vice President and Chief Financial Officer. Gentlemen, please begin.
- President & CEO
Thank you, Sherlan. Good morning, everyone. Thank you all for joining our first-quarter conference call.
We started out 2016 on a productive note. Earnings are similar to last year, despite margin and tax rate headwinds. And business results were very strong, with positive loan growth of $20 million. And that compares to $70 million in run-off in last year's first quarter, and also above-average deposit growth that allowed us to pay down nearly all of our outstanding overnight borrowings. So, very good quarter from a balance sheet perspective.
Non-interest revenues were also very strong in the quarter. Banking fees were up 13%, and revenues from wealth management, insurance and employee benefits were up 48%, in both cases due principally to the Oneida transaction that was closed in December. First-quarter non-interest revenues were 35% of total operating income, providing further diversification and growth opportunities.
With respect to Oneida, as we reported in January, the operational integration went quite well. For the first quarter, loans in the Oneida market were flat, and deposits were up 8%. So, a decent start there for us to new markets. Most of the cost savings have been achieved. The remainder, although quite small, will be realized over the course of the second and third quarters.
We started off Q2 in decent shape also, certainly compared to last year. The mortgage and commercial pipelines are both strong, and second-quarter fundings are expected to be higher than last year. The auto business, which was surprisingly strong in the first quarter, likely, weather-related, continues to be very good.
Looking ahead, we continue to invest and build out our DFAST systems, and have a road map that provides for a mid-2017 reporting capability which we think positions us well with respect to the $10 billion threshold, regardless of whether that is near term or beyond. Overall, superior funding, growing and diversified revenue sources, a history of operating efficiency and underwriting discipline, will continue to serve the interests of our shareholders well.
Scott?
- EVP & CFO
Thank you, Mark, and good morning, everyone. As Mark mentioned, the first quarter of 2016 was a very solid operating quarter for us, and again included the activities of the Oneida Financial acquisition for a full quarter. First-quarter operating EPS of $0.55 per share was a new all-time high for us in the first fiscal quarter of any year, and was $0.01 above 2015's results, despite observing a $1.25-per-share, year-over-year negative comparison from a higher effective tax rate.
I'll first cover some updated balance sheet items. Average earning assets of $7.61 billion for the first quarter were up 14.2% in the fourth quarter of 2015, and 4.2% higher than the fourth quarter of 2015, principally from the Oneida acquisition, which was closed in December of last year. Consistent with my comments from the call in January, average earning assets for the first quarter were very similar to year-end 2015 ending balances, as we would seasonally expect.
Average loans increased $622 million year over year, or 14.8%, reflective of the Oneida transaction and a solid last three quarters of organic growth in 2015. Ending loans actually increased $20 million in the first quarter, a significantly better outcome than the $72 million of decline we experienced in last year's first quarter. Average investment securities were up 13.1% compared to the first quarter of 2015, principally a result of the Oneida transaction.
Ending deposits were up $993 million, or 16.2% from the end of March of 2015, including approximately $700 million from the Oneida transaction, with the remainder from solid core deposit growth over the past four quarters. Total deposits increased $246 million in the first quarter of 2016, which allowed us to pay down short-term borrowings at quarter end to just $33.7 million. Although a portion of that deposit growth was related to seasonally higher municipal balances, we are pleased with the productive gains we've achieved in all types of core deposits, including those in the recently added Oneida markets.
Quarter-end loans in our business lending portfolio of $1.51 billion were $270 million, or 21.8% above the end of March of last year, with approximately $150 million of that increase coming from the Oneida acquisition. Despite the previously mentioned one large charge-off we incurred in the fourth quarter of 2015, asset quality results in this portfolio continue to be very favorable, with net charge-offs of 8 basis points of average loans over the last nine quarters.
Our total consumer real estate portfolios of $2.18 billion, comprised of $1.78 billion of consumer mortgages and $403 million of home equity instruments, include approximately $185 million of loans from the Oneida acquisition. We continue to retain in portfolio most of our short- and mid-duration mortgage production, while selling secondary eligible 30-year instruments. Asset quality results continue to be very favorable in these portfolios, with total net charge-offs over the past nine quarters of just 7 basis points of average loans.
Our consumer indirect portfolio of $941 million was up $5.4 million from the end of the fourth quarter of 2015, which is seasonally very encouraging. Despite solid new car sales again in early 2016, used car valuations, where the largest majority of our lending is concentrated, continue to be generally stable. Net charge-offs in this portfolio were 35 basis points of average loans over the last nine quarters, a level we consider very productive, and a level that stayed quite consistent. Despite the larger-than-typical net charge-off level we reported in the fourth quarter, which again included a $1.0 million partial net charge-off on a commercial relationship we had previously reserved for and discussed, 2015 was a continuation of the favorable overall asset quality results that is part of our credit DNA.
The first quarter of 2016 was no different. First-quarter net charge-offs of 10 basis points of average loans were consistent with the level reported in the first quarter of 2015. Non-performing loans, comprised of both legacy and acquired loans, ended the first quarter at $26.1 million, or 0.54% of total loans, equivalent to the ratio reported at the end of last March. Our March 31, 2016 reserves for loan losses represent 1.04% of our legacy loans and 0.95% of total outstandings after the Oneida acquisition. Based on the most recent trailing four-quarters results, our reserve still represents almost 7 years of annualized net charge-offs.
We continue to quality-monitor our credit relationships influenced by natural gas-related activities in the Marcellus shale region of Northeast Pennsylvania, which totaled approximately $62 million at quarter end, with roughly $44 million of that amount outstanding as of March 31. Our exposure is comprised of 24 specific relationships, which include pipeline contractors, construction equipment and materials providers, stone and quarry enterprises, fuel and water transportation companies, and hospitality-related properties. The weighted average risk ratings in this small segment, which is less than 1% of our total outstandings, continue to be consistent with the overall commercial portfolio.
As of March 31, our investment portfolio sat at $2.9 billion, and was comprised of $220 million of US agency and agency-backed mortgage obligations, or 7% of the total, $657 million of municipal bonds, or 23%, and $1.96 billion of US Treasury securities, or 68% of the total. The remaining 2% was in corporate debt securities. The portfolio contained net unrealized gains of $133 million as of quarter-end -- clearly a level higher than our recent quarter-ends.
Our capital levels in the first quarter of 2016 continue to be very strong. The Tier 1 leverage ratio stood at 9.95% at quarter end, and tangible equity to net tangible assets ended March at 9.25%. Tangible book value per share was $17.16 per share at first-quarter end, and includes $40.5 million of deferred tax liabilities generated from tax-deductible goodwill, or $0.92 per share.
Shifting to the income statement, our reported net interest margin for the first quarter was 3.67%, which was down 16 basis points from the first quarter of last year, and 3 basis points lower than the fourth quarter of 2015. The decision to pre-invest the expected liquidity from the Oneida transaction into Treasury securities during the second and third quarters of last year contributed to the overall decline in net interest margin since the first quarter of 2015, but was also clearly additive to net interest income generation. Consistent with historical results, the second and fourth quarters each year include our semi-annual dividends from the Federal Reserve Bank of approximately $0.5 million, which added 3 basis points of net interest margin to fourth-quarter results, compared to the linked third and first quarters.
Proactive and disciplined management of deposit funding costs continued to have a positive effect on margin results, but have generally not been able to fully offset declining asset yields. As I previously mentioned, our core deposit funding improvements in the first quarter of this year, including seasonal growth in municipal funds, allowed us to efficiently replace almost all of our interest rate-sensitive overnight borrowings by quarter end. First-quarter non-interest income was up 31.8% from last year's first quarter, and was meaningfully impacted by the Oneida acquisition.
The Company's employee benefits administration and consulting businesses posted an 8.5% increase in revenues, with roughly a third of that coming from Oneida activities. Our wealth management and insurance group revenues were $6.5 million above the first quarter of 2015, with 95% of that growth related to the Oneida acquisition, primarily insurance agency revenues. Consistent with Oneida's historical results, the month of January and the first quarter was again seasonally strong in the acquired insurance services business.
Our first-quarter revenues from deposit service fees were up from the levels reported in the first quarter of 2015, with about two-thirds of that increase coming from the Oneida acquisition, as higher card-related revenues were able to more than offset lower utilization of account overdraft protection programs. Mortgage banking and other banking services revenues were up $524,000 from the first quarter of last year, and included a $440,000 gain on bank-owned life insurance. First-quarter operating expenses of $67.7 million included a full quarter of the operating activities of the Oneida acquisition, and the approximately 275 employees that were added.
Despite the delay in the closing of the Oneida transaction from our originally announced expectations, we believe we have achieved the forecasted cost synergies we expected at announcement. The consolidation of certain smaller, peripheral systems and other infrastructure efficiencies did spill into the first half of 2016, but are not expected to have a material impact on consolidated operating costs going forward. Consistent with recent historical experience, we did grant merit increases to our employees of approximately 3% in January. We have also continued to invest in improving our infrastructure and systems around the requirements of DFAST as we get closer to the $10 billion asset-size threshold.
Our effective tax rate in the first quarter of 2016 was 32.5% versus 31.0% in last year's first quarter. Certain legislative changes to state tax rates and structures over the past two years resulted in the majority of the result in higher rates, including those related to our overall asset size, now being above $8 million on a consolidated basis. Although we essentially reported net interest margin results consistent with the fourth quarter of 2015, we continue to expect net interest margin challenges to outweigh opportunities for the balance of 2016.
Although the majority of our new loan originations in our consumer lending portfolios are at yields consistent with those of the existing instruments, yields on new commercial originations remain generally below our blended portfolio yields. Also as a reminder, a meaningful portion of the $0.07 of expected GAAP earnings accretion from the completed Oneida transaction was realized in the second through the fourth quarters of 2015 from securities pre-investment.
Our funding mix and costs remain at very favorable levels today, from which we do not expect significant improvement. Our growth in all sources of recurring non-interest revenues has been positive, and we believe we are positioned to expand in all those areas. While operating expenses will continue to be managed in a disciplined fashion, we do expect to continue to invest in all of our businesses. We continue to expect Federal Reserve Bank semi-annual dividends in the second and fourth quarters each year, as well as our annual dividend from certain pooled retail insurance programs in the third quarter.
Our first-quarter 2016 net charge-offs results were again favorable. And although we do not see signs of asset-quality headwinds on the horizon, it would be difficult to expect improvements to current asset-quality results. Tax rate management will continue to be subject to successful reinvestment of our cash flows into high-quality municipal securities, which has been a challenge at times during this period of sustained low rates.
In addition, as we've previously mentioned near the end of 2015, and then actually experienced in the first quarter of this year, our larger consolidated asset size eliminated certain state tax planning opportunities, resulting in the 1.5-percentage point increase in our full-year effective tax rate for 2016. Despite some of these apparent challenges, we believe we remain very well-positioned from both a capital and an operational perspective for the balance of 2016 and beyond.
I'll now turn it back over to Sherlan to open the line for questions.
Operator
(Operator Instructions)
Joe Fenech, Hovde Group.
- Analyst
Good morning.
- President & CEO
Good morning, Joe.
- Analyst
A couple questions for you, if I could. First, can you talk in a little more detail about the energy portfolio? Specifically, last quarter, I think you saw a change in the undrawn piece. Can you talk if there were any -- mention if there were any changes this quarter on that front? And then any change in criticized, classified assets? And just generally how you're thinking about that portfolio?
- President & CEO
Yes, Joe, really not a significant amount of change from the end of last quarter. To your point, $62 million of total exposure. Remember, we count everything that's being influenced by the activities down there, including hospitality-related credit. So we're roughly $18 million difference between our exposure and the outstanding. Risk ratings have stayed about the same, and have stayed very close to the blended average of the commercial portfolio of the rest of Pennsylvania.
The activities around the pipeline contractors continue to be very robust, with certainly no initial signs that any of the folks paying for those pipelines are going to slow down their desire to have them completed. As you appreciate, different than some of the other parts of the world or the country that have natural gas opportunity, the build-out of the transmission lines in Pennsylvania was certainly not complete. So one could argue, it's still in the early innings of the pipeline work.
- Analyst
Okay. And then I know you've addressed in general terms your plan for how you're thinking about the approach to $10 billion. But with Oneida now closed and integrated, can you talk with any more specificity about your thoughts there? Is there any update?
- President & CEO
Nothing in particular, Joe. We continue to lay the groundwork for DFAST. We have a road map laid out, as I said, that gets us to a DFAST reporting capability around mid-2017. Which, the way that the timeline works in terms of DFAST relative to average balance sheet, puts us in very good shape, regardless of whether that deal is tomorrow or it's in 2020.
So we think we're in pretty good shape there, and we continue to lay the groundwork for that. We have already made the investments in some of our compliance and risk management systems, to improve those. So I think we are in as good a shape as we're going to be in terms of what the future might bring. But again, I think as I said last quarter, we're not necessarily in a hurry to get there. We just understand that over time, it's likely we will get there, and we want to be fully prepared for that eventuality.
- Analyst
On that point, Mark -- and this might be a difficult question to answer -- but are there any specific situations -- I wouldn't expect you to obviously say which -- but that could change how you think about $10 billion, how you cross the threshold? In other words, are you pretty set on your approach, or are there some situations you could see that change your thinking?
So for instance, you talked about a mid-27 (sic - see above, "2017") reporting capability for DFAST that suggests to me it will try to stay below $10 billion this year, so that Durbin doesn't hit you until mid-2018. So what I'm asking is if, assuming that's your plan, is there any kind of situation out there where you say: hey, we can't pass this up? And you do something this year which puts the Durbin hit at mid-2017? Or is it just not likely to happen, in your view?
- President & CEO
No, I think, Joe, if we had the right opportunity, we would do it tomorrow. But it would need to be the right opportunity, that's something that allows us to hurdle that $10 billion threshold in a constructive fashion, principally to absorb, as you know, the hit from Durbin. So we've committed to our shareholders that when we hurdle that $10 billion threshold, they will not take a step backwards in earning capacity or dividend capacity.
So we expect to live up to that commitment, and we think we can. And if the right opportunity comes up tomorrow, we would execute. If the right opportunity doesn't come up for five years, than it doesn't come up.
We continue to pursue those opportunities, and we know what they are. It's not an enormous number of potential partnership candidates there. But we know who they are, and continue to work over time to try to ultimately achieve that objective, which is to hurdle $10 billion in a fashion which does not dilute our shareholders.
- Analyst
Okay. And then last one for me, and I'll hop off. The core efficiency ratio ticked up a bit this quarter relative to the fourth-quarter average. I know there's some seasonality and other factors in there. But it sparked a thought of -- do you think, just with your DFAST preparations, is efficiency going to tick up structurally higher from where it's been in the past? Or do you feel like you can get back to that very high-50s, very low-60s efficiency pace?
- President & CEO
Two-pronged answer there, Joe. One, yes, we're clearly incurring some additional costs associated with preparation and readiness for DFAST. But the biggest influence on the number in the first quarter, and frankly, the big difference going forward, will be this mix change in our revenues. So when you shift from essentially 32% or 33% non-interest income sources to 35% or 36%, you tack on business units that typically have efficiency ratios that run higher than the blended consolidated average.
And so let's just use an example that we've talked about the past. These fee-based businesses, which essentially take much less regulatory capital than a bank balance sheet per se, if they run operating margin characteristics between 20% and 25%, inherently they're going to throw out 75% to 80% efficiency ratios. In truth, and honestly, Joe, we take as much of that as we possibly get. Because we really think it's both EPS-additive, and on a long-term basis, very capital-constructive relative to utilization.
So I would say we will struggle to get back below 60% for the balance of this year. I think if we look at we are, the revenues need to grow faster than the operating expenses, the underlying ability for us to create positive leverage. And we think will do that. But I think if you look at where we ended the first quarter, you may see it in this 51% range on a going-forward basis, for the balance of this year on a quarterly basis, just because of mix.
- Analyst
Okay, very helpful color. Thanks.
- President & CEO
You're welcome.
Operator
Collyn Gilbert, KBW.
- Analyst
Thanks, good morning, gentlemen.
- President & CEO
Hi, Collyn.
- EVP & CFO
Scott, just a question on the NIM. In your opening comments, you had indicated NIM challenges will outweigh opportunities. Are you just simply talking again just about the yield dynamic, or that maybe net interest income is expected to be flat? Or can you just talk a little more about what you meant specifically on that? Yes, absolutely. And I do think that, although we think that our opportunity to move up the net interest margin is not quite as good as our opportunity to seize a little bit of decline -- and by that I mean that 2016 may be the continuation of what we've see for the last three or four quarters, for us, based on our standard, pretty good commercial loan growth, decent-sized pipelines, decent-sized net growth in the portfolio.
That's the one portfolio where, again, just based on our location and size and current credit mix, where the new rates are actually slightly below what we're achieving from a blended standpoint. In fairness though, we were pretty bullish relative to the first quarter, and that productive core deposit growth actually impacted core net funding. So we were, quote, out of the overnight borrowing business, or almost out of it. And we're at that sort of weird inflection point in the cycle, where the cost of deposits for us are 10 basis points; the cost to borrow overnight is 50.
So very efficient outcome for us for the first quarter. Probably something that's very difficult to replicate, since you don't have the borrowings on your balance sheet on a going-forward basis. So I think that's what it's framed around. We don't think we are in the position where we were at two or three years ago, when we said we were dropping 3 or 4 basis points a quarter of natural margin erosion. We're not there today. We think it's 1 or 2 basis points -- it may be less than that in certain quarters.
And in fairness, in a quarter where you get a Federal Reserve Bank dividend, you might find you flatten it out. So I think where we are right now looks like it's a fairly sustainable level. But if you had to ask me to handicap net up or net down for the next three quarters, I'd probably pick net down.
- Analyst
Okay, that's very helpful. And then also to just -- the strategy is obviously to expand in all your fee businesses. Can you just put a little bit more color maybe and granularity on how you see that now, obviously with Oneida folded in, and what some of your expectations are for those businesses?
- President & CEO
Sure. I think historically, we've built two principal fee businesses -- the wealth management business and the benefits business. Organically, there's been some acquisitions to those over time. They were less of the growth than the organic growth, particularly on the wealth management side, where the organic growth has been really good recently.
So what Oneida brings to us is not only some employee benefits and some wealth management revenues, which are, admittedly, more modest relative to ours, but a $20 million-plus revenue insurance agency business, which is substantially larger than ours was. So that brings another leg to the stool, if you will. And that agency, by the way, is the largest agency in the Syracuse marketplace. It's a very good starting point to continue to build out those organic and also M&A growth opportunities now. It's a third leg to the stool, if you will. A very solid wealth management business and a very solid employee benefits business, and a very solid insurance benefit, or insurance business, now upon which to leverage.
So we've got three really high-performing, high-quality businesses, led by really capable and talented people that we expect to continue to grow at a very strong pace, organically, growing forward. Though we would also expect to complement that with high-value acquisition opportunities as well. And as Scott mentioned, our non-interest revenues are now up to 35%, 36% of the total. Our historical run rate was closer to 31% or 32%. We will look for opportunities to continue to grow that.
As Scott said, the capital we have to put it up against those is really much less significant. And so it's a very capital-light business, with very high return on invested capital characteristics, which we like a lot. We have a lot of capital. At this juncture, we are overcapitalized, in a sense, if you look at our balance sheet. And as we've talked in the past, the plan is to utilize that capital as part of our $10 billion threshold transaction, to help us hurdle that in a way, again, that doesn't work against the interest of our shareholders.
So we've got a great deal of capital that we can use judiciously, both as it relates to the $10 billion threshold, and as it relates to growing these non-banking businesses, again, both organically and through M&A. We think they will continue to grow at a very strong pace, as they have for the last 10 years. We expect there's a lot of runway left on these businesses, the benefits business in particular, which has now got about a $55 million revenue run rate.
And we've talked about this in the past, but as a reminder, it's a national business. It does business in 49 states. It's the largest provider of 401(k)s, in terms of record-keeping administration, in the Commonwealth of Puerto Rico. It's got a number of really integrated components to it around SIPP administration and [BIBA]. And we have the largest actuarial practice in New York State outside of Metro New York.
So there's a lot of runway left with that business on a national level. So we will continue to invest in all those businesses, Collyn. We think they have outsized growth opportunity for us going forward, relative to the banks, certainly, on an organic basis.
- Analyst
Okay, that's very helpful. And do you think, Mark, that a double-digit growth rate is within reason, or are we thinking more single-digit, mid-single-digit or so?
- President & CEO
I think, in terms of the earnings, it's probably going to be single-digit.
- Analyst
I'm thinking more on just the fee, sorry -- just your fee businesses.
- President & CEO
Yes, that's what I meant, the earnings of the fee businesses, yes. Because we think revenues are important, and ultimately, revenues need to grow. But we also pay attention to pretax earnings of those businesses and the margins of those businesses. Again, gets back to those simple, but effective theories that revenues need to grow faster than expenses.
And so I wouldn't task them with a double-digit revenue growth. But if you can get a solid single-digit revenue growth, and you do get operating leverage on those businesses, you would be pushing a double-digit earnings growth. There's been a lot of years where those businesses have achieved double-digit earnings growth in a year, organically. It's achievable. I just think that, particularly as they get larger, it gets much more difficult to grow the earnings of a $55 million revenue business at a double-digit pace. But we think solid single-digit revenue growth and higher earnings growth, whether it's double digits or not, would be where we would expect those businesses to go.
And Collyn, just one more quick thing, because I think you had it in your first-glance note this morning. To remind, we have $0.5 million more in intangible amortization in the first quarter than we had a year ago. Most of that relates to the core customer intangible list of the insurance business.
So as much as we think you really should lighten these types of businesses in terms of all of their operating characteristics, we kind of have to remind people that we are restoring tangible capital at an accelerated pace with that kind of amortization. Which again, as you've heard us say before, is really important to us, because that's the source of dividend capacity.
We will not lose sight of that. Probably you'll hear us before the year is out reminding people the difference between our cash earnings per share and our GAAP earnings per share. Because again, it's a dividend capacity discussion.
- Analyst
Okay, that's really helpful. Thank you.
- President & CEO
Thanks, Collyn.
Operator
Matt Schultheis, Boenning.
- Analyst
Good morning.
- President & CEO
Good morning, Matt.
- Analyst
Quick question on your deposit growth. You said some of this was municipal inflows. Are you willing to quantify how much of that growth came from inflows?
- EVP & CFO
Matt, it was -- the majority of the inflows or majority of the change was from municipal deposits -- so probably actually closer to two-thirds. But I'll make the point that, right now, that municipal deposit gathering for us in our smaller markets has actually become something that is very much a core activity.
Not that it wasn't before, but remember, things like the LCR really penalized some of the larger banks relative to holding onto small municipal relationships. In other words, they carry characteristics of collateral holding, and they, quite frankly, count against your liquidity characteristics when you're running some of those large characteristics. So what we're actually seeing in our marketplaces is the larger regional banks -- a couple of the national banks that are actually going the other direction relative to customer utilization on municipal accounts.
So I would look at us as having this unique opportunity currently, where we have the balance sheet capacity to put some of that on the books, and we also have the service capacity to take care of some of those customers in our general markets, on an ongoing basis. So I think our position today, Matt -- and Lord knows it could be wrong at the end of the second quarter -- is that you'll see more retention of municipal deposit balances at a core level for the next tangible quarters for us, and maybe banks our size and smaller.
- President & CEO
The other follow-up to point out, Matt, as well, is, if you look at the weighted average cost of municipal funds at the end of the first quarter, excluding the Oneida relationships. So that the legacy muni relationships, which is out of the $1 billion, I think, we have in total muni deposits -- I think it's about $750 million, I would say. The weighted average cost of those funds is 2 basis points. So it can represent much more the attractive funding than historically maybe it has.
And I think there's also a greater retention characteristic, as Scott said, because of some of the bigger banks and the impact of LCR. We also have a balance sheet to be able to collateralize those deposits, because we have a relatively lower loan-deposit ratio than a lot of other institutions. So it was certainly productive for us in the first quarter.
- Analyst
Okay. Even without that pace of growth on the municipal side, the deposit growth would have been fairly fast. And you did say you had some success in your market outside of the municipal relationships that you just highlighted. What do you attribute the rest of it to then? Was it commercial? Was it retail? Were you running any specials?
- EVP & CFO
No specials, Matt. I think it's really just a function of our continuing program that has been focused on core deposit gathering for five or six years, you know, that we continue to rejuvenate that program. We really think that's where a lot of the core value of our franchise, in total, is it delivered from, is on the core retail side. So it's the combination of retail accounts, commercial accounts. As you can tell, it's not in CDs, so our markets have not necessitated any kind of special base running.
And to follow up on Mark's point, I think if and when the curve finally moves up, that there actually is a rising rate environment, our marketplaces should not be the first ones to the front of the class to raise rates. Just from the competitive balance, as well as not only us, but some of our peers in our competitive footprint that have lower load deposit ratios.
- Analyst
Okay. And one last follow-up question to some earlier comments regarding acquisitions and $10 billion. Are there any markets that you're not in currently that you would look at -- I'm thinking Ohio, maybe New Jersey, maybe into New England or Western Pennsylvania -- that would be attractive to you?
- President & CEO
Yes, and we look at those markets. We spend time in those markets. We know the CEOs in those markets, and the investment bankers in those markets. So we always look for opportunities to grow our franchise in a high-value way for shareholders over time. And that's part of our charge as senior leadership. So yes, we do spend time in adjacent states and contiguous states, and the current states that we have a footprint in. So the answer is, yes.
- Analyst
Okay, thank you.
- President & CEO
Thank you, Matt.
Operator
(Operator Instructions)
Matthew Breese, Piper Jaffray.
- Analyst
Good morning.
- President & CEO
Good morning, Matt.
- Analyst
Just a quick follow-up on the municipal deposit outlook. It sounds a bit more positive. And given the characteristics around gathering those types of deposits, specifically as it relates to collateral and securities, should we anticipate your securities portfolio growing as well? Or do you have the ability to use a municipal letter of credit on those new deposits?
- EVP & CFO
To date, Matt, we have not had to use municipal letters of credit, because we just have had the extra capacity on the balance sheet. Remembering, you can pledge multiple different classes of securities. And needless to say, we have a lot of those on the balance sheet.
I would say we would probably find that if we could efficiently add very low-cost core deposits, we would consider modest duration investment growth, if that was the net answer. We would not let first-quarter activities dictate that that's our forecast going forward. We would certainly probably want to sit through the second quarter and maybe into the summer to see what the actual balance activity is of some of our customers. Especially some of our customers that had increased balances from what we've seen in the past.
But generally, I would say we're very upbeat and positive relative to the outlook of using that on a going-forward basis. And maybe even thinking about that in terms of -- does a point in time actually come in a rising rate environment where there are other classes of deposit customers that other banks are more aggressively chasing? Because I just don't think that there's going to be a lot of banks that can aggressively chase municipal funding or municipal balances, and have the balance sheet capacity that we enjoy today.
- Analyst
Interesting. Okay. And then flipping to the other side of the margin, just want to follow up on the commercial yields. So, what are you getting from new commercial yields versus what's already existing on the balance sheet?
- President & CEO
The commercial is one of those portfolios for us where, over the course of the last several quarters, there's been a more significant difference between the portfolio yield and new originations. In the first quarter, we were -- the portfolio yield was in the low fours, and new originations were in the 360s. So there's still a little bit of difference in the one portfolio.
On the auto portfolio, the direct lending portfolio and the mortgage portfolio, for the most part, there's been reasonable convergence, give or take a few basis points up or down each quarter, between the portfolio yield and the origination yield. But we're still not there yet on the commercial yield. It continues to be very competitive, and the new origination yields are still a reasonable bit lower than the overall portfolio yield.
- Analyst
Got it, okay. And then just staying on the auto piece for a second, there's been a lot of commentary for the industry around deteriorating credit standards. And maybe we'll see a pick-up in delinquencies or charge-offs, not just for you, but for the industry. I was hoping you could comment on that, specifically as it relates to your portfolio and your market in upstate New York?
- President & CEO
Sure, Matt, I think that generally what our position on that is, we are operating in a very stable market that is seeing very stable net asset quality results, which, again, is probably indicative of our history. I think a lot of the dialogue you're getting from a national perspective is about deterioration of lower FICO score arguably subprime-type outcomes, where you had -- typically, most used car financing probably falls into that perspective.
Now the interesting comment I would make relative to our portfolio is, remember that about 80% to 85% of what we do is A and B FICO score. So there's a certain class of customer that we are financing that have C scores or no scores. A lot of those customers come with guarantor support, in cases where we complete the financing. The other thing for us is that we're in marketplaces that don't offer much alternative relative to transportation. There really isn't a lot of public transportation in our marketplace.
So I think what you get is a more acute servicing characteristic of people with their auto loan, understanding that they've got to make the payment if they're going to go to work. So from a practical standpoint, I think some of that is market-generated. But I would think that our markets would be slow to reach that credit characteristic of erosion. I think you're going to see that more in more demographically concentrated markets, or with providers who have a larger portfolio in new car loans.
- Analyst
That's helpful. Okay.
And then just touching on expenses quickly. Seasonally, salaries and benefits this quarter can pick up as bonuses, merit increases. How much of the pick-up this quarter was more seasonal or one-time in nature?
- EVP & CFO
I think the general trend line, if you looked at -- understanding that the fourth quarter had one month of the Oneida activities involved, and we sort of had a full quarter for the first quarter -- I think you'll find that if you do the math on that, it's generally pretty linear. So what difference changed? As of the first of the year, we did do a merit increase for our folks. So think about a 3%-type salaries and wage-type change.
But to your point, you raise a reasonable point relative to seasonality. I think we look at general payroll taxes as roughly a cent and a half per share more expensive in the first quarter than they are in the second, third and fourth quarters. Because you've moved through some of the statutory rate structures, that you end up with just a lower contribution to that in the balance of the year.
Historically, banking fees for us are typically a cent per share stronger in the second, third and fourth quarter than they are in the first quarter -- principally, activity-based. Now, we had a milder winter than we had the year before, but remember, this is upstate New York -- we still had winter. So we still think activity levels will probably be higher in the second, third and fourth quarters. We're likely to have a bit lower utilities and maintenance costs. Maybe that's a half a cent per share, maybe it's a little less than that.
I think we believe we will have lower insurance-based revenues in the second and third quarter. Remember, insurance revenue recognition for insurance agencies is largely based on renewal dates of policies. And a lot of policies renew in the fourth quarter or in the first fiscal quarter, So I think we're looking at the first fiscal quarter being the high watermark, from a revenue standpoint. Again, maybe half a cent to a cent per share lower in the second and third quarter, and then back up to first-quarter levels in the fiscal fourth quarter.
I think we talked about our FRB dividend, which is around a half a million bucks, in the second to fourth quarter. And again, we've been about a cent per share in retail. The program that we participate in for retail insurance programs, on a pooled basis, has always delivered about a cent per share in the third fiscal quarter. So some seasonality.
I think, all in, I think as Mark mentioned in his comments, we think there's a little bit more opportunity for some cost saves related to getting on common systems, related to the acquisition, some of the smaller systems. But I wouldn't think that that would be $0.01 per share per quarter. I would think it would be something south of that.
- Analyst
Okay. Can you give us an outline of where you're modeling for full-year 2016 expenses?
- EVP & CFO
I would guess that if it was me, I would start with what we did in the first quarter, and drop about $1 million to $1.2 million in payroll taxes and utility costs. And then add back the date of payroll in the third and fourth quarter, I think you would be close.
- Analyst
Great, I appreciate it. Thank you.
- EVP & CFO
Thanks, Matt.
Operator
We have no further questions in the queue at this time. I'll turn the conference back to management for any additional or closing remarks.
- President & CEO
Excellent. Thank you all for joining in the conference call. Look forward to talking to you all again next quarter. Thank you.
Operator
That does conclude today's conference. Thank you for your participation. You may now disconnect.