Beacon Roofing Supply Inc (BECN) 2021 Q4 法說會逐字稿

Good afternoon, ladies and gentlemen, and welcome to the Beacon Fourth Quarter and Fiscal Year 2021 Earnings Conference Call. My name is Selena, and I will be your coordinator for today. (Operator Instructions) As a reminder, this conference call is being recorded for replay purposes.

This call will contain forward-looking statements, including statements about the company's plans and objectives and future economic performance. Forward-looking statements can be identified by the fact that they do not relate strictly to historic or current facts and often use words such as anticipate, estimate, expect, believe, will likely result, outlook, project and other words and expressions of similar meaning.

Forward-looking statements are only predictions and are subject to a number of risks and uncertainties. Therefore, actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including, but not limited to, those set forth in the Risk Factors section of the company's 2020 Form 10-K and subsequent filings with the U.S. Securities and Exchange Commission. These forward-looking statements fall within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and regarding future events and the future financial performance of the company, including the company's financial outlook. The forward-looking statements contained in this call and based on information as of today, November 18, 2021. And except as required by law, the company undertakes no obligation to update or revise any of these forward-looking statements.

Finally, this call will contain references to certain non-GAAP measures. The reconciliation of these non-GAAP measures to the most comparable measures calculated and presented in accordance with GAAP is set forth in today's press release and the appendix to the presentation accompanying this call. Both the press release and the presentation are available on our website, www.becn.com.

I would now like to turn the call over to Mr. Binit Sanghvi, Head of Investor Relations. Please proceed, Mr. Sanghvi.

Thank you, Selena. Good afternoon, and welcome to our fourth quarter and fiscal '21 earnings call. With me on the call today are Julian Francis, President and CEO; and Frank Lonegro, Chief Financial Officer. Our prepared remarks will correspond with the slide deck posted to the Investor Relations section of Beacon's website. After management's prepared remarks, there will be a question-and-answer session.

I will now turn the call over to Julian.

Thanks, Binit. Good afternoon, everyone. Let's begin on Slide 4. Two years ago, I hosted my first investor call as Beacon's CEO. On that call, I spoke of the opportunity for growth and margin expansion that I believed was in front of us. I spoke of focusing on the customer, improving our branch operations, capitalizing on our scale and driving shareholder value. Today, I'm pleased to say that we have made significant progress on these commitments, and 2021 has been nothing short of transformational.

We have continued to leverage the strength of the platform to generate record full year sales and adjusted EBITDA. In fiscal '21, we produced sales growth of approximately 12% with higher revenue across all 3 of our lines of business. Our focus on pricing analytics and operational execution showed results in a challenging supply environment. The focus we've had on improving the performance of our bottom quintile branches contributed to that revenue growth. Sales of these branches increased 15% for the full year, 300 basis points faster than the other branches.

We also expanded our focus on our OTC branch network, adding hub investments and greenfields in key growth markets. The divestiture of the Interiors business returned us to being a focused leader within exterior building products. About 80% of our business today is residential or commercial roofing. These are large, attractive markets. More than 80% of roofing is classified as repair and replacement, and the vast majority of which is nondiscretionary.

We've restored financial flexibility through a combination of debt paydown from the proceeds of the divestiture and a series of refinancing transactions. The result is a stronger balance sheet, lower cash interest and net leverage of 2.1x at the end of the fourth quarter. We now have ample ability to invest in value-creating growth opportunities going forward.

In terms of leadership, we revitalized our team. The capabilities that these individuals bring to Beacon are essential to the execution of our strategic initiatives. These initiatives are ones that will drive our long-term ambition to demonstrate that we have multiple paths to grow and enhance our customer experience, driving top line and margin expansion creating value for customers, suppliers, employees and shareholders.

And lastly, we have transformed the business while actively living our values. Today, we are engaging every employee in what it means to work at Beacon, how we celebrate what makes us proud as well as how we face challenges. We're working on social assets to support our communities and recognize diverse talent in our company and our industry. We made progress on initiatives that will reduce our carbon footprint and we made advances in both diversity and ESG oversight. We recognize the importance of our values for stakeholders and believe they are a source of differentiation for Beacon. In summary, our team executed at a very high level in a dynamic market environment, delivering record financial results as well as building more for our customers and shareholders.

Moving to Slide 5. We finished the fiscal year with a strong performance, including record sales and adjusted EBITDA. I am pleased with the outstanding execution of our nearly 7,000 team members who delivered high-value solutions to our customers in a supply-challenged and inflationary environment. Sales were up 7% in the fourth quarter over a very difficult comparable in the prior year period, which you will recall had record shingle demand driven by housing investments, combined with higher storm volumes.

Although we are seeing project cycle times lengthen, end market demand for new housing remains high. Commercial activity is also showing solid trends as evidenced by our growing year-end backlog. We saw inflationary pressure across most product categories, and our priority has been pricing execution. Our local management is focused on staying ahead of the cost curve while ensuring we have product availability when and where our customers need it. As a result, fourth quarter gross margins expanded year-over-year by 200 basis points to 27.1%. We increased adjusted EBITDA by 23% and yielded an 11.1% margin, the second consecutive quarter of double-digit adjusted EBITDA margins.

I would also like to take a minute to highlight a couple of initiatives that demonstrate how committed we are to building an organization based on our values. Putting people further to the top of our list and we believe that everyone deserves a safe home, especially the men and women who have given so much by serving our country. The nationwide Beacon of Hope Contest supports veterans with new roots. It is our privilege to give back to the veterans and their families.

We also believe that putting people first means empowering our employees and customers to reach their full potential. We have furthered that endeavor by launching the inaugural year of the Robert R. Buck Scholarship Program to assist children of employees continuing their education at the high school. We rely on our dedicated team members' tireless efforts every day and are delighted to help their children secure an equal opportunity.

We stated in our last call that we would seek to strategically add tuck-in M&A to our toolbox. I'm very happy to report that we recently completed our first acquisition since 2018. Earlier this month, we acquired Midway Wholesale, a premier distributor of high-quality roofing products and a broad offering of complementary building materials. With annual sales of approximately $130 million and 10 locations across the Midwest, we expanded our presence in key growth markets in Kansas, Missouri and Nebraska. We welcome the Midway team to Beacon in and look forward to capitalizing on their stellar reputation for customer service to further enhance our combined market position.

Now please turn to Page 6 of the slide deck. I will provide a brief update on our 4 strategic initiatives. Our organic growth initiative is focused on enhancing the customer experience and the effectiveness of our sales organization. Over the past year, we continued to invest in sales training programs, marketing support and value-added tools that help our salespeople grow our business. We have implemented tools and training to support enhanced pricing execution at the local level. Advanced analytics are allowing our team to develop value-based pricing models that are responsive to local market conditions.

We also began to add locations in target growth markets. In 2021, our strategic investments included opening branches in Southwest Florida, Dallas-Fort Worth and the Austin Metro area. These examples provide an idea of the significant opportunities we have available to further transit with existing customers, earn the business of new customers and grow organically as we accelerate these types of investments in the near future.

Next, our digital capability continues to be a clear competitive differentiator for Beacon. We provide the most complete digital offering and continue to expand those capabilities. We are leveraging these digital capabilities to make it easier for our customers to do business with us. Digital sales are trending around 13% of net sales in our fourth quarter, and we have nearly 50% more active users of our online platform compared to this time last year.

Our OTC strategy is an operating model in which branches are networked in larger MSAs. OTC provides 4 key benefits. First is improved customer service levels. In our OTCs, we have greater flexibility to deliver from the branch with the best combination of product and service to support the customers' needs. The second benefit is cost to serve. By leveraging resources and logistics across a network of branches, we are able to reduce delivery time and mileage to improve labor efficiency and reduce fleet cost and emission. I'm also pleased to report that we recently became an EPA SmartWay partner, allowing us to benchmark our fleet emissions against those of other companies.

The third benefit is optimizing inventory levels, and we continue to believe there is potential to cut our inventory investment by around $50 million to $100 million while maintaining our service levels. And fourth, critical to our ambition is that we accelerate our talent development. Our OTC initiative creates opportunities for the people at Beacon to build fulfilling careers and for us to unleash local talent, speeding our ability to execute on our plans.

Finally, on branch operating performance, our focus on the bottom quintile branches is producing tangible results. We generated more than $50 million year-on-year EBITDA improvements in fiscal 2021, bringing the 2-year total to contribution to over $70 million. As mentioned, these branches reported an impressive 15% growth in full year net sales. In summary, our strategic initiatives have delivered measurable results in 2021, and we remain focused on accelerating our growth and profitability.

Now I'll pass the call over to Frank to provide a deeper focus on our fourth quarter continuing results.

Thanks, Julian, and good evening, everyone. Turning to Slide 8. We achieved nearly $1.9 billion in total net sales in the fourth quarter, up 7% year-over-year, driven primarily by higher prices. We had revenue growth across all 3 lines of business, led by our complementary products. Price contributed approximately 14% to revenue growth, partially offset by lower volumes versus a strong prior year comparable. Market fundamentals remain strong, as evidenced by our growing backlog. Open orders, for example, continue to rise.

On a year-over-year basis, the backlog more than doubled and also rose 15% sequentially. Residential roofing sales were up more than 3% on shingle price execution from earlier in the year, together with our September increase. Shingle volumes were down about 14% year-over-year, as expected, given the record comparable, which benefited from the COVID snapback and stronger hail demand. Specifically, we estimate that about 1/3 of the shingle volume decline in the quarter related to lower wind and hail storm activity as compared to the prior year.

Demand for new residential construction remains strong. Sales to our largest national homebuilders were up more than 50% in the fourth quarter. Although the headline single-family starts number remains constrained by supply chain bottlenecks, the fundamental demand trends remain prevalent including millennial household formation, work-from-home, de-urbanization and historically low interest rates. Similarly, demand for residential repair and replacement remains favorable as homeowners experience higher home prices and increase on equity.

Nonresidential roofing sales were up approximately 7% in a material-constrained environment. Our team did a great job of securing material and staying ahead of inflation. And with longer project cycle times, our backlogs continue to rise, a positive indicator of future demand.

Complementary sales increased 17% in the fourth quarter as we achieved higher prices across nearly all products, including siding and lumber. As you may recall, our complementary products allow us to be the supplier of choice to exterior-focused customers and has a greater end market exposure to new construction.

Turning to Slide 9, we'll review gross margin. Gross margin improved to 27.1%, up 200 basis points year-over-year. The execution of the September price increase contributed to the improvement together with the favorable timing benefit of inventory profits in the quarter. Private label sales increased approximately 20% versus the prior year. Our private label offering sold under the TRI-BUILT brands offers customers high-quality and superior value products while delivering higher margins for Beacon. In the aggregate, price/cost was positive by approximately 220 basis points in the fourth quarter. Product mix was slightly unfavorable due to relatively higher sales growth in nonresidential and complementary.

Adjusted OpEx was $321 million, a $29 million increase compared to the year ago quarter, mainly due to higher incentive compensation and inflation in fuel, wages and rent. Selling expenses such as travel and entertainment were also higher as we cycle the impact of certain COVID-related cost actions taken in the prior year. As a result, our adjusted OpEx to sales ratio was up 50 basis points, although slightly better than expected.

Our headcount was up less than 1% sequentially as we continue to fill vacancies and staff to meet demand. In addition, we have been proactive in our efforts to retain team members in critical positions such as drivers of sales personnel and warehouse workers to ensure high-caliber services for our customers. As you may have heard us say in prior calls, we endeavor to offset OpEx inflation with productivity. We have continued to drive sales per hour improvements on a year-over-year basis in every period in 2021. At the end of the fourth quarter, we have achieved a 46% improvement in sales per hour worked compared to the start of the pandemic. This key productivity metric demonstrates that we are becoming structurally more agile as an organization. We will continually strive to be more efficient as we fully embrace a continuous improvement mindset.

Turning to Slide 10, we will review our financial flexibility. As we discussed on the third quarter call, we intend to use our restored financial flexibility to accelerate our growth. In recent quarters, this has included rebuilding our inventory to ensure we can effectively meet demand. Operating cash flow, adjusted for items related to the sale of our Interior Products business was $167 million in the quarter as strong earnings were partially offset by higher working capital this year.

Net inventory is up approximately $200 million year-over-year, reflective of several factors: product/cost inflation, rebuilding inventory levels from post-COVID loads, carrying certain elements of inventory longer than expected due to lengthening project cycles and ensuring material availability in a challenging supply chain environment. Additional working capital requirements included higher year-end AR balances related to higher sales and a reset of our days payable to pre-COVID levels. Importantly, we expect to generate positive operating cash flow in our calendar fourth quarter, which represents the transition period to our new calendar reporting process in 2022. As you know, the December quarter is generally operating cash flow negative.

2021 was a transformative year for many reasons, not the least of which was the divestiture of the Interiors business. In addition to focusing the company on its core exteriors business, the deal netted approximately $750 million in cash. These funds, plus balance sheet cash and free cash flow allowed us to reduce gross debt by approximately $1.1 billion year-over-year. We lowered net debt leverage to 2.1x trailing adjusted EBITDA as of quarter end. You may recall that a year ago, our expectation was to reduce net leverage to less than 3x, so we are well ahead of that target.

We completed a comprehensive refinancing in the third quarter, which essentially eliminated refinancing risk as we have no meaningful maturities until 2026. Our liquidity position of approximately $1.5 billion at quarter end provides significant ability to invest in growth. And this is exactly what we intend to do.

Julian spoke about our greenfield branches, the opening of our Houston hub and our recent acquisition of Midway. These investments are a good indication of how we will be looking to use our liquidity to accelerate growth. We have an active pipeline of targets, and we are confident that there are actual tuck-ins that will position us as the supplier of choice in key markets. In summary, we're very pleased with that record performance in the fourth quarter and are poised to finish the calendar year strong.

With that, I'll turn the call back to Julian for his closing remarks.

Thanks, Frank. Before we turn the call over to Q&A, I want to update our outlook for the fiscal year transition period, calendar Q4. Please reference to Page 12 of the slide materials.

Quarter-to-date, same-day sales grew high single digits versus the prior year. We expect that rate to decelerate as we go into Thanksgiving and the holiday season. Underlying demand trends remain positive in residential, even as our new homebuilding customers continue to manage through constraints such as labor and material shortages. Regarding nonresidential demand, we expect the macro environment will remain supportive. We have seen a solid demand trend for more than 4 quarters, in line with favorable moves in the Architectural Billing Index. Although we expect to continue to see lead times and overall project cycle times lengthen, the improvement in sentiment has corresponded with a growth in our backlog metrics.

For the 3-month fiscal year transition period ending in December, we expect total sales growth to be mid-single digits year-on-year over a strong prior year comparable. This guidance includes the benefit of incremental volumes in the Gulf Coast post Hurricane Ida. It also includes the acquisition of Midway Wholesale earlier this month. Midway will contribute approximately $20 million in sales during this quarter and is expected to be breakeven EBITDA, which means margin dilutive in the quarter.

Gross margin will reflect our expectations for positive price/cost contribution. We expect year-to-year gross margin percent to increase by approximately 100 basis points to around 26.4% and third consecutive quarter of gross margins above 26%. We expect adjusted EBITDA to be between $155 million and $165 million compared to $143 million last year. We expect that higher sales, gross margin expansion and continued cost discipline will result in approximately 8% to 15% growth in adjusted EBITDA, as outlined.

In characterizing the results in order to provide an annualized comparable for our new year-end, we expect adjusted EBITDA between $667 million and $677 million in calendar 2021 compared to $465 million in calendar 2020, an increase of more than 43%.

As we look forward, I'm confident that we have the right team to execute on our long-term ambition. I'm also pleased to announce that we will give you an opportunity to hear directly from our leaders at an Investor Day expected to be held on February 23 and 24th in Houston. There, you will hear details about our growth strategy, market execution, capital allocation plans and have the opportunity to see our newly opened Houston hub. I'm confident that you will come away with an understanding of how we intend to achieve our full potential as we help our customers build more.

With that, Selena, we're now ready to open the line for questions.

(Operator Instructions) The first question is from Kathryn Thompson with Thompson Research Group.

In terms of nonres, the nonres market turned positive in the first half fiscal year for Beacon. And could you give an update -- and turned positive in the second half? Could you give an update on the pace of business? And in particular, you mentioned that pricing was a significant factor for growth in all lines of your business, but how much was volume growth in the quarter? And how much was price and mix contributing to gains? And what you're seeing in the non-res end market as you look over the next 12 months?

Thanks for the question, Kathryn. Certainly, on the nonres side of the business, the market has been very difficult to manage. We did see growth in the second half of the year, but the supply chain challenges have been manifold. I mean it's -- it started off with a lot of the installation products being challenged. We've got fasteners that are being challenged. We've seen the most of the materials in some way, shape or form have been difficult to obtain. And part of it has been in trying to create a package so that we can actually get it to the job site, and they can be installed as a single job as opposed to shipping piece by piece. Anyway, it's the value that the distribution channel provides for the most part. And like I said, it's been a very, very challenging market to manage overall.

We do see, as we said in our prepared remarks, positive indicators. Our backlog continues to grow. And I think we remain positive on the outlook for the future. We continue to see what we think is the need for repair and replacement roofs. Obviously, those continue to age. We see growth in certain segments of the market that we believe are positive and secular trends that remain good. So overall, we remain very positive. And I think the future bodes well for the commercial construction market.

Okay. And then a follow-up question is on inventories. How much of the 24% year-over-year increase on the balance sheet is driven by inflation versus volumes versus stocking to keep up with future demand or other factors where you may not have to take into consideration?

Kathryn, thanks. Good question. When you dissect it between price and volume, it's about 50-50 on the price side and the volume side. Within volume, some of that is rebuilding from last year given the fact that, that was in essence the low point post-COVID for inventory. Some of that's the backlog that Julian mentioned, we're not able to get as much out the door, especially on the commercial side, given some of the challenges we have with fasteners and adhesives. So there's a portion of that volume build that has been more because of the supply chain challenges, and some of it has been just rebuilding from last year given how low we were.

The next question comes from Mike Dahl with RBC Capital Markets.

This is actually Ryan Frank on for Mike. So as we look towards '22 and another year of kind of using the bottom line to and trying to improve that, how should we think about the incremental improvement? Should it be equal magnitude compared to this year? Or will that kind of decrease over time?

Ryan, some of our branches had a great year this year. Julian started this initiative now a couple of years ago in the last year, iterations for 2020. We reported over $20 million of savings; this year, over $50 million of savings. That's really a derivative of all 3 aspects of the P&L. Sales were better than the average, gross margin improvement was better than the average, OpEx was better than the average. So you're seeing the benefit of it come through on the bottom line.

All that said, when we look at the trajectory and the absolute differences on each of those lines, especially gross margin and OpEx, there's still hundreds of basis points of improvement capability in those branches to catch up with what we call the performing branches. So we think this is a multiyear runway and look forward as we get into the Investor Day conversation to give you some trajectory there that has some futuristic ideas behind what we think we can generate. But this is going to be a multiyear initiative. We're going to be talking about the bottom quintile for a number of years to come. There's still a lot here to go after.

So -- but would it be fair to say that, that is roughly of equal magnitude each year? It's not something like because you improved them last year, the new group should be better, and it will be a smaller magnitude. Is that fair to say?

I think we're going to restack it every year. So there'll be branches that are part of the lowest quintile again next year. There'll be others that will graduate, so to speak. So we'll rerack and restack those. We'll raise the bar, obviously, as the company continues to perform better. And as I mentioned, when you have hundreds of basis points of room on gross margin and hundreds of basis points of room on OpEx, there's plenty of opportunity here. I don't think it will be lumpy because we're going to go after it every year in the same fashion. We're going to continue to set aggressive goals, and we're going to continue to update you as we set those and deliver against those.

The next question comes from Ketan Mamtora with BMO Capital Markets.

First question on Midway. I'm just curious kind of what do you expect to generate in terms of EBITDA from Midway? I know you said first quarter or the coming quarter is going to be breakeven. And then is it fair to say that Midway size of acquisition is kind of what you think you will do as tuck-ins whenever you find the right opportunity in terms of size?

Ketan, thanks for the question. We said that the Midway generates about $130 million of annual sales. The reason for that the EBITDA breakeven in the current quarter is primarily around other in Kansas City, Nebraska, Missouri, it's weather impacted. So they're cycling down right now. Obviously, we expect to see that recover as we emerge from winter. We're very pleased with that business. We think it's a great business. It's certainly right in the middle of the sweet spot of where we would expect acquisitions to be, obviously, with our new financial flexibility. We're going to take the opportunity to make sure that we're participating across all elements of the market. But it's certainly something that is going to be profitable.

We think we can enhance profitability over time, bringing them on to a digital platform, including private label products there and also learning from them. I mean they are a market leader in the markets in which they operate, and we think leadership economics matter.

The next question comes from Garik Shmois with Loop Capital Markets.

My question is on the topic of organic growth. And you cited a pretty meaningful step-up in international account penetration with homebuilders. Just wondering, as we look out into calendar '22, how much more runway do you have there? And then maybe to speak to any initial views of kind of organic growth opportunities next year.

Thanks, Garik. I appreciate that. But I think that, again, this -- our ability to invest, our ability to make sure we're reinvesting in the business, our ability to continue to grow the top line is critical to what our future is. And we believe we've got multiple paths to be able to do that.

Certainly, we've talked about investment in sales capability. We will continue to do that. We think there's a lot of runway for us to improve overall sales capability, expand our sales capability. Now that we're a more focused business, making sure that we've got clear lines of communication into these markets that we think we're able to penetrate.

We think enhancing our overall customer experience, where we brought in a Chief Commercial Officer, whose job is to deliver against that customer experience, enhance it. We spent the beginning of this week with a bunch of customers at our Voice of Our Customer event and got a lot of feedback on what we can do to enhance our value proposition to those customers.

We certainly think that we can continue to expand our footprint, both through greenfield and M&A. Those 2 we separate. And we've set up organizations to really deliver against that promise going forward. Our digital platform is another one we continue to see growth there. It's been a little choppier in the second half of the year as the supply chain challenges have pushed a little bit, on that as inventory availability has been more complex.

And then we're also looking at our ability to serve our customers. Our core customers are always going to look at complementary product lines and our ability to continue to grow our complementary product categories expand them with things like the Midway acquisition, where they're in some product lines that are different from where we are, and that will be another avenue for growth. So we certainly think there's room for growth. We know this market is still highly fragmented. We think that the returns to scale can be leveraged, and we're very, very excited about what the future holds for us.

The next question comes from Michael Rehaut with JPMorgan.

Just wanted to, if possible, drive down a little bit on the top line guidance for the calendar fourth quarter, up mid-single digits, including Midway. In the prior quarter, in this most recent quarter, specifically, I'm kind of thinking about the residential business where you said that volumes were down 14%. How should we think about volumes either on a consolidated basis, but particularly in the residential roofing side in the first quarter? How is that driving the -- maybe if you could kind of go into a little bit, the driving of the quarterly view.

And if possible, maybe just some broad strokes on perhaps how you're thinking about 2022? I know you're not ready to give guidance yet, but just any kind of broad thoughts on the roofing industry perhaps.

Michael, so on the volumes, which I think was the root of your question, I think you should expect in the transition period on the shingle side down in the same neighborhood, kind of mid- to high teens year-over-year. If you go back and you look at the comp from last year, that prior year quarter was the highest December quarter ever and was up 25% over the December 2019 quarter for us in terms of volumes. So the residential side on shingles is going to be more of a price story into the stuff.

Julian mentioned in his remarks, October fished quite well. November is starting off quite well as well. So we're kind of heading into that high single-digit clip right now. the second half of the quarter is the more volatile period given holidays and winter, it's hard to handicap that, but we feel like we're doing pretty well so far in the first half of the quarter and look forward to a good finish.

Gross margins are on track to the guide that Julian gave and the OpEx feels like it's in line as well. So we feel pretty good about that guide. It's going to be dilutive a little bit because of the seasonality from the Midway business that Julian mentioned, so think about [20%] there. And then all in mid-single and hopefully, a little higher than that depending on how we finish out the last 6 weeks.

The next question comes from Deepa Raghavan with Wells Fargo.

Just a follow-up to the prior one. The high single-digit October, November comment that was residential mostly? Or does it cut across your nonres businesses and complementary businesses as well?

It's a good blend, Deepa, across that, and we're seeing good traction pretty much across the board. So I don't know that I'd parse it any particular way. We've seen good weather in the first half of the quarter, which has been helpful. We've seen some good traction on the pricing increase that we talked about in September. We're obviously seeing the ABI come out. We're seeing a number of different macro measures, which continue to give us a good feel for where we are. The backlog continues to grow. At some point in time, that will unlock as we get some of the key elements of the supply chain, especially on the commercial side to be cooperative. So we continue to believe that what we're seeing is going to translate into good results for us.

And look, as Julie mentioned, we're bullish on 2022. We need to get through winter and figure out what the construction season looks like, how early it's going to start, et cetera, and what the environment looks like in an inflationary perspective. So, so far, so good, and we're looking forward to turning the page to 2022.

That's great. But -- I appreciate that you're not giving us too much on 2022. But would you point us to things that we should be mindful of as we carry forward comps from 2021? What would you guide us not to carry forward? What would you guide us to be more optimistic about? Any puts and takes in 2021 that should or should not translate into 2022, that would be helpful color?

Yes. I think on the residential side, 2020 in certainly the second half of calendar 2020 in the first half of calendar 2021 were strong single comps. So that, I think, is an important thing to keep in mind from a line of business perspective. Commercial as one of the folks, I think it was Kathryn who said earlier in the call, the first half comps will be a little bit easier than the second half comps. If you think about it in 2022 versus 2021.

A lot of next year is going to depend on the supply chain. If it is more fluid than it is now, obviously, that should translate into more sales for us and it's continuing to be challenged then the backlog is going to continue to grow, and it will unlock at some point in time. But the thing that we're feeling and seeing is the demand is there. The supply side of the equation's ability to really fulfill that demand is what the constraint is currently.

As you think through your model, there's a couple of things to point out. Obviously, we had a very nice incentive comp year in 2021. We'll cycle that back to a target level in 2022. We did experience, as we've called out a number of times, inventory profits this year that obviously, we won't have next year, listen, again, an inflationary environment. We've got our eyes on lumber and what happens with lumber prices, even though it's a small portion of our business. I mean, it has had wild swings in terms of gross margin, given where the spot prices have been. And then we'll handicap storms to the 10-year average in terms of the way that we plan for things on the hurricane side and the hail side.

So a lot of work to be done still in putting those numbers together. Some of the costs from COVID, like the travel and entertainment that we speak about from time to time, that will come back into the equation some next year as well. given the fact that hopefully, vaccination will continue to pervade the population, and we'll get back to you across the table selling in some respects.

This is helpful color. But can you just provide a little bit more detail on the inventory comment that you made. I mean, last time you talked about having some inventory in select regions of the country, just curious where we stand there. And I'll pass it on with this.

Sure. So inventory in the aggregate is higher for the reasons that we mentioned earlier. Some of that is just the inflation in the product itself, some of that is rebuilding inventories from a very low point last year, some of it is recurring inventory longer because of the length of project cycles and some of the supply chain challenges. We think we are in relatively good shape in the aggregate. We do have situations where we don't have the last product in order to be able to ship the full complement of the job. We have situations where we have a particular location that might be a little lighter, another location might be a little bit heavy. So I think the inventory piece is in decent shape, but we're going to continue to take allocation. We're going to continue to look for opportunities to get ahead of price increases to the extent those are announced.

I do think that there's one thing as you model it out, Deepa, as I've mentioned in the past, the inventory profits equation in 2021 has yielded somewhere in the 50 to 100 basis points of gross margin accretion in 2021 that unless we get into another inflationary environment in 2022, it won't repeat.

The next question comes from Keith Hughes with Truist.

The guidance you gave for '21 adjusted EBITDA calendar or '21 adjusted EBITDA, if we're comparing that to hopefully a calendar 2021, it's sort of flattish, I think I'm doing those numbers right. So I guess my question is, as you go through the year, what do you think the puts and takes on the EBITDA are going to be that are going to push individual quarters up or down versus the prior year?

Keith, just to clarify, what Julian gave was a calendarization of 2021, not a guide for 2022.

Okay. All right. Well, I guess my question is going into '22. What's going to be pushing the numbers up or down as you go through the year?

Keith, I think that if you listened to Frank's answer to the product question, that was some of the questions, I think Deepa had. I mean it's incentive comp will change. Inventory profits will change depending on the inflationary environment. I think that we'll see those things continue to evolve.

But overall, as Frank said, I think that we remain bullish about the market environment. We think housing starts and the investment in housing in general, residential reroof market, is positive, and we think provided we can work our way through the supply chain challenges that are primarily today in the commercial space, some in the complementary products category as well. The ultimate demand that's underlying this is -- remains robust.

Do you think that shingle volume will turn back positive once you get through these tough comps in calendar '22?

They should, Keith. The question will be how long does it take the supply chain to reach a level of fluidity. We do have situations across the branch footprint where we still have extremely low inventories of very specific products for very specific manufacturers. So we've really got to work our way through that. The manufacturers have to work their way through that. They're going to take some downtime here. Hopefully, they come out next year with good production -- in productivity and production.

We all, I think, on the distribution side, built some inventory this year. The question is how much more import we're going to be able to build next year. Some of that's going to depend on how long winter last when the construction season unlocks. But one thing to just keep in mind, as Julian and I were talking about this earlier, there are millions of houses that need to be built to get back to where we need to be from a long-term housing perspective. So that's got to ramp itself up to be able to -- for us to be able to have the homebuilders really fulfill that demand. The backlog that we're seeing that we mentioned, like the setup is good from a demand perspective. We just have to be able to fulfill that demand. And right now, there's quite a bit of challenge in the supply chain that you see. And it's not just building products, it's all the transportation-related items, it's resin and plastics, appliances and all the things that go into building either on the commercial side or the residential side and the manufacturing and the builders are just not able to cycle their capital as quickly as they have been in the past because the projects are taking over to complete.

The next question comes from David MacGregor with Longbow Research.

I guess I wanted to ask you a question about market share. And if you think about kind of the extent to which you see OEMs focusing their fulfillment capabilities on their largest customers or like Beacon, I guess one would think that would give you more in stock and as a result an ability to win share. So I guess how do you think about kind of your ability to win new customers, whether it's the small guy or whether it's at the national account level? It sounds like you've made some pretty good progress there. And your ability to retain those new customers, and what ultimately could that contribute to 2022 growth?

Dave, thanks for the question. Certainly, it's an important metric for us. I would say that the past year, 1.5 years, we focused very much on staying ahead of being inflation curve, making sure that we've got that sewn up. It's been very difficult to sort of see through the channel over the past 12 months and the supply chain challenges. Well there, certainly, we think we've got scale advantages. And as we are positioned to sort of pivot towards investing in growth, we think we've got a great ability to earn share as we go forward. But one of the things that we're most focused on is really delivering a great experience for our customers. And we think over time, that will help us in the long run.

Okay. I mean it would seem as though there's going to be some -- with the incremental accounts that you're bringing on, there's going to be some incremental volume that you carry over into the new year. And I guess I'm just trying to dimension that or get some sense for you of what you think that might represent?

Again, I do. We continue to believe, as I said, that this is a focus for us, serving our customers, growing our business. We think we've got multiple paths to growth. We think that whether it's our customer experience, our ability to service our customers through our OTC strategy, our sales capabilities, our digital offering. And then certainly, M&A and our greenfield strategy gives us the ability to continue to grow and grow market share.

Okay. Just as a follow-up. Is there any way you can talk about price cost by residential versus commercial versus complementary and what you're seeing there.

Yes. I'll give you some directional commentary, David. As we mentioned on the prepared remarks, price/cost was about 220 basis points favorable. If you want to break it down by resi, commercial and complementary, on the resi side, pricing was higher than the average, which was about 1,400 basis points, the average was about 1,400 basis points. So pricing was higher than the average, but cost was also higher than the average. On the commercial side, the price and the costs were lower than the average. And the same holds true on the complementary side.

(Operator Instructions) The next question comes from Trey Grooms with Stephens, Inc.

So you talked about this a little bit around roofing and on the non-res side, but can you talk about product availability the complementary business. Are you seeing any improvement there? And then with all of the pricing action that we've seen with a lot of the complementary products, and also seeing a bit of a pause with housing starts, understanding a lot of that goes into new res. How are you thinking about the components of the complementary business in calendar 4Q and then as we kind of move into '22?

Thanks, Trey. Certainly, there, certain products inside our complementary business are definitely experiencing inflation we're seeing a challenging environment on the supply chain side, as Frank said, some resins and some of the chemicals that go into those products. Obviously, lumber forms part of that as well, and it's -- that's experiencing the opposite challenge.

But I think there is certainly opportunities for us to continue to -- continue to grow in that category. Like I said, we're excited about our Midway acquisition. They've got some great lines of complementary products that we're excited about. I think that we're going to continue to see some inflation in that area over the next several quarters. And obviously, we'll be very focused on staying ahead of that.

Today, I think the supply chain challenges that we've seen there seem to be easing marginally. Again, I think that some of that is probably related to a slight softening in demand as we come into the winter season, but we're staying very vigilant staying ahead of the cost curves.

Trey, I think on the complementary side, the area that we probably have the most watchful eye on is vinyl siding, given any number of things that have happened in Texas and more broadly. So that's probably the area that we have our keen eye on. We saw an interesting dynamic in the fiscal fourth quarter between the growth rates on vinyl and the growth rates all fiber cement. Obviously, it's been a little bit easier to get some in that it has to get vinyl. So it'll be interesting to see that one play out next year.

The next question comes from Kevin Hocevar.

A question for you on the price/cost side. Frank, I think you mentioned 50 to 100 basis points this year of timing-related price/cost benefits. And I know this quarter was 220 basis points of price/cost benefits overall. I think last quarter was more too. So there's some pricing exclusive of the timing-related benefits is also you're realizing more pricing than cost, it seems overall.

So as we think about '22, kind of going forward, it sounds like inventories are maybe getting back to pretty normal type levels, maybe not quite there in some regions, but getting closer. So I'm curious your thoughts on the ability to hold on to those kind of the non-timing-related price cost benefits and maybe a little bit more normalized type environment in terms of inventory positions.

Yes. No, good question, Kevin. I think what you're seeing in the last couple of quarters is actually that roll-off of the inventory profits. When you have a price increase in April and in June, so we got 2 in the fiscal third quarter, we got one in the fiscal fourth quarter, those take about 90 days or so each to roll off.

The commentary around the 50 to 100 basis points was really thinking about on a full-year-over-full-year basis. So I'd almost think about that like a calendar-over-calendar basis as you were thinking about how to model that. The inventory, again, is only about half volume, and the other half is inflation. So I don't know that we're all the way back to where we need to be. Certainly, there are lots of regions, lots of branches who would say, look, we're at the critical levels on certain aspects of inventory. And there are other places, maybe they're near to a shingle plant and demand may not be as strong in that particular location, well, they're a bit flush with inventory.

As you know, some of these products are very hard to transport beyond a couple of 300 miles. So you end up with a little bit of a dichotomy between the branches that have and the branches that have not. So we're going to continue to look for opportunities to fill in where we need to regionally. And then I can't overemphasize there are some elements that just are not available in any meaningful quantities. A lot of that's happening on the commercial side, which is why we're seeing a lot of that backlog build. So we're going to be very precise with inventory. You can see that we've invested dollars, working capital on inventories for all the right reasons. It's because of what we're seeing on the demand side.

And then as we think about 2022, we have to give some thought to whether or not we're going to be in an inflationary environment next year as well, in which case, they continuing to exact a level of inventory profits is slightly good economical thing to do as well.

And Kevin, I'll add to that. I certainly don't want to give the impression that margin expansion is solely a result of inventory profits. Certainly, we benefited from that this year. But as you yourself mentioned, we've executed ahead of the pricing inflation that we've seen. But we've got multiple levers to pull on the margin side of things, including additional pricing analytics and more skillful management of price overall.

Our digital platform, our TRI-BUILT and then managing OpEx and productivity, all things that we believe mean that we're structurally changing our margin profile.

The next question comes from Quinn Fredrickson with Baird.

Just wanted to see, is there any way you could quantify the impact that you mentioned of not being able to ship kind of the complete product set for some of the commercial jobs that, that had on the nonresi business? And then are you anticipating any catch-up here in the calendar fourth quarter from being able to ship those? Or does it require the supply chain to get a lot better to meet that demand?

Yes. So on the question of the supply chain, yes, it needs to get better in order for us to unlock a fair amount of that. Not only are we selling what we can; that backlog is continuing to build we haven't given the dollarization of it, so to speak. But there is certainly percentage points of growth associated on the commercial side and obviously, both on residential and complementary as well. That's why that backlog is as large as it is. I mean it's twice what it was a year ago or more than twice what it was a year ago and up 15% on a quarter-over-quarter basis. And that's with pretty good quarter. So we're seeing some robust demand there.

It's down to some very specific products, as I mentioned, and some very specific locations. And right now and everything that I read and we talk about internally and we hear from other companies, there is not a silver bullet. This is something that we're going to all struggle with into 2022. What we're hopeful of is that we can unlock a lot of these jobs that are in the backlog as we turn the page into 2022, and that will certainly help on the nonres growth side.

That concludes the question session. Now I would like to turn the call back over to Mr. Francis for his closing remarks.

Thank you, Selena, and thanks for everyone for joining us this evening. This has been a transformational year for Beacon. I'm incredibly proud of the results that we've delivered in a very challenging environment. We've built a new team at Beacon, a new portfolio. We've transformed the balance sheet, and we're now looking forward to the ability to invest in growth and enhancing our overall margin profile for this business.

We hope that our employees, customers, suppliers and the investors are all safe and happy, and we wish you all happy Thanksgiving. Thank you for joining us this evening.